You will be joining a Department committed to a culture of TEAMWORK to accomplish our goals together, where we deliver excellence through COLLABORATION with partners and stakeholders, embody ACCOUNTABILITY through trust and professionalism, and embrace WORK-LIFE BALANCE by prioritizing respect, boundaries, and time. While working at DHEWD you will be helping to develop the workforce of the future! Join us as we pursue our vision of “Every Missourian empowered with the skills and education needed for success.”
This position is NOT Benefit Eligible To perform this job successfully, an individual must be able to perform each essential function of the job with or without reasonable accommodation.
- Collect detailed occupational employment and wage information from Missouri employers through high volume phone contact and other outreach methods.
- Properly track and enter activity into the survey collection software system.
- Communicate effectively with survey respondents and coworkers.
- Participate in Respondent Non-Response follow-up contacting.
- Research contact data of sampled businesses.
- Follow guidelines and requirements put forth by the U.S. Bureau of Labor Statistics in the Cooperative Agreement with the State of Missouri.
- Answer requests for information.
- Perform other related work as assigned.
- Demonstrate regular and reliable attendance.
- Persuasive speaking skills
- Phone etiquette
- Flexibility
- Microsoft Office
- Teamwork
- Organization
- Time management
- Analyze statistical data
- Strong verbal and written communication skills
- Beneficial education and work-related experience includes technical or professional experience in education, communications, business or public administration or closely related area
- Supportive skills include: excellent oral and written communication, building effective working relationships and organizational skills
The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
