DescriptionThe City of Livermore is accepting applications for the position of Administrative Technician in the Housing and Human Services Division. Click here to view the job posting for more information.
DEFINITION Under general supervision, provides a variety of technical duties and administrative support to a department or division's highly specialized program and/or projects; assists with program monitoring and evaluation; researches, gathers, and interprets data, including statistical data; conducts program outreach; performs inter-disciplinary policy-related research; and performs other duties as assigned.
DISTINGUISHING CHARACTERISTICS Positions in this classification perform complex, technical administrative work in support of one or more major programs/projects. Position incumbents have technical, highly specialized knowledge in federal, state, and local laws, procedures, ordinances, and other regulatory information of the program area to which assigned. Incumbents research issues, analyze, prepare written and verbal reports, and provide day-to-day program/project support.
SUPERVISION RECEIVED General supervision is provided by a program manager or division head. Work assignments may also be made by the department director.
SUPERVISION EXERCISED None.
Examples of Important and Essential FunctionsGeneral Program Support Functions
Coordinates program/project efforts with other departments, organizations, and public agencies to make the program work in a more effective manner; responds to inquiries from other departments, organizations, public agencies, and the general public; prepares annual contracts and monitors for program compliance; collects, verifies, and organizes statistical and informational data from a variety of sources; analyzes and interprets collected data providing comparative analyses as required; performs technical and clerical procedures specific to each project in order to complete project requirements; prepares written and verbal reports, as appropriate, in support of reasoned conclusions; keeps current of technological advances that can enhance research efforts; performs research tasks that require a more narrow focus and knowledge of community; and may conduct public presentations and outreach activities.
Administrative Functions
Maintains administrative records system for program/project area to which assigned; collects and inputs demographic and program performance data into automated systems; maintains specialized databases including software upgrades; gathers and translates statistical data and prepares and maintains accurate reports and spreadsheets, including reports to federal, state and local agencies; drafts, prepares, and proofreads correspondence, minutes, reports, documents, and agreements for supervisor’s review in conformance with departmental policies, practices, and procedures; may assist with the completion of the annual budget and other special reports for the program/project area to which assigned; prepares Requests for Proposal or Qualification to secure special services and products; operates modern office equipment; processes program invoices for payment and reviews for accuracy; maintains scheduling and event calendars; may maintain and update content on Department/Division web pages and social media posts; may provide lead direction to office support staff and volunteers, including assigning work and checking work in progress; and may provide staff assistance to advisory boards or commissions and citizen groups.
Specialized Program Support Functions
Airport
Administers all Airport Noise Abatement & Noise Reduction Program functions; maintains records for all aircraft noise and safety-related complaints pursuant to federal and local agency requirements; responds to all noise complaints in a timely, professional and courteous manner; suggests and implements appropriate aircraft noise abatement techniques, as applicable; explains Airport Rules & Regulations to potential Airport hangar and tie-down customers; reviews, processes, and maintains hangar waiting list applications for Airport hangars; prepares and reviews Hangar Lease Agreements for qualified applicants; plays an active role in conducting annual hangar inspections and initiating tenant follow-up to assure compliance with the Livermore Municipal Code; coordinates the annual Airport Open House and Air Show, including scheduling performers for the Air Show portion, obtaining Contract for Services agreements and FAA Air Show Waiver application for all performers, and working closely with the FAA and FSDO (Flight Standards District Office) representative to ensure compliance; procures sponsors, advertising, and funding, and encourages Airport community participation through advertising and direct tenant contact; maintains required Airport hangar and aircraft records, and ensures that all reporting requirements for federal, state, and local regulatory agencies are met, including preparing detailed reports; prepares a monthly Airport tenant newsletter; prepares or assists in the preparation of informational materials, as needed; assists in the coordination, preparation, and publication of Airport Commission agenda packets and associated follow-up; attends Airport Commission meetings and takes and transcribes meeting minutes, and posts notices as required under the Brown Act; coordinates the Airport’s records management in accordance with City policy; administrators the FBO fuel flowage payments, conducts training for users, and prepares reports and ensures accurate reporting; and assists with updating the comprehensive Airport Procedure Manual.
Engineering
Interprets data requests and generates reports based on Division specific performance criteria; assists with monitoring activities against performance criteria, state law, and City ordinances and policies, such as submittal requirements, public contract requirements, and public notification requirements, and other requirements; maintains or assists in maintaining and improves specialized engineering databases and other records management systems and fund reporting systems; coordinates the engineering records management system in accordance with grantor agencies, City practices and policies, and state and federal mandates; processes transportation permits and traffic work orders, including collecting and interpreting data, tracking and monitoring permits, reviewing and obtaining interdepartmental sign offs, and assuring compliance with federal, state and City standards and policies; prepares and evaluates requests for proposals and requests for qualifications, as assigned; monitors contracts for compliance with terms of agreements; coordinates the preparation of engineering reports and presentations for City Council agendas and associated efforts, such as public noticing, public filings for NOT Final Maps, easements, and other details; provides information and answers inquiries about laws and regulations from a variety of individuals concerning transportation permits, traffic work orders, capital projects, pavement management, and sidewalk programs, and other program areas; maintains and updates the content of the department/division web pages and social media posts; prepares engineering articles for City newsletters and public outreach programs; and assists in updating various engineering procedures manuals, such as the Design Manual, Construction Manual, CIP Boilerplate Specifications, Development Processing Manual, and other procedures manuals, including data gathering, evaluation, and comparison analysis.
Housing & Human Services
Assists with the coordination and implementation of the City’s Housing and Human Services Strategic Plan goals and objectives; assists with preparing contracts with non-profit providers, developers and monitors for compliance; conducts public outreach and facilitates workshops; assists with preparing grant monitoring reports to federal, state and local agencies; monitors contractor compliance ; maintains specialized data bases regarding applicants to various City housing and human services programs; makes recommendations on applicant qualifications for approval/denial; prepares and facilitates the execution of housing and human services documents and agreements; coordinates with developers, program contractors and the public to facilitate homebuyer loans and purchases; works with the City’s financial and legal departments to develop and execute various agreements including the housing and human services grant program funding agreements, promissory notes, deeds of trust and real estate contracts; provides technical assistance to non-profits, lenders, realtors, escrow companies, and first-time homebuyer program applicants; reviews documents for program compliance; prepares loan payoffs ensuring financial terms and conditions of the City have been met; creates maps using web-based programs; maintains division webpages; assists in the preparation of county, state, and federal housing and human services grant applications; prepares or assists in the preparation of City Council Reports; assists with monitoring of City’s regulatory and subrecipient grant agreements; provides staff support to the Human Services Commission; responds to questions and requests for information from a variety of individuals and agencies; assists with the preparation of the Housing & Human Services annual budget; assists with the negotiation of the terms and conditions of leases and licensing agreements at the Multi Service Center and other City-owned properties; prepares RFP for City property management services and coordinates with property management contractor on reviews of monthly budget reports and invoices for contract compliance; provides direction to property manager for the maintenance and/or repair of properties; and, assists in preparing warrants for invoices received.
Library/Literacy Program
Recruits, interviews, trains, and evaluates learners, tutors, and other supporting volunteers for the Livermore Library Department Literacy Program; integrates literacy services within general library services; assists in developing and implementing program policies and procedures; selects, orders, and maintains the program’s instructional and literacy-related database; matches learners with appropriate tutors; maintains accurate records on learners and tutors; provides guidance, support, and referrals to learners and tutors; evaluates program effectiveness and prepares monthly and annual reports; prepares and publish quarterly newsletters; identifies and implements community outreach efforts, including program promotions, presentations, and participation in local meetings and events; collaborates with community organizations, educators, and businesses to develop partnerships for referrals, support, and other mutually beneficial relationships such as memorandums of understanding, funding requests, and similar activities to support literacy awareness and advocates.
Water Resources
Supports the Water Resources Division’s asset management and safety programs; supports and explains the asset management direction based on knowledge of Water, Collection System, and Plant operations; attends and participates in the Division’s Asset Management Technical Committee meetings; maintains the Division’s Asset Management procedure and user manual; assists in developing and establishing work procedures; maintains program records and databases in a Computerized Maintenance Management System; inputs asset information into automated systems, including Geographical Information System (GIS); maintains, develops, or manipulates databases, reference tables, or other computer records using specialized software; explains and educates users on asset management program requirements to meet program guidelines and standards; explains Title 8 safety requirements and maintains safety program records; serves as Division’s safety program coordinator and prepares agenda packets and minutes for Division’s Safety Committee; creates, tracks, reviews, and closes safety work orders; tracks safety training, identifies training needs, and arranges for safety training including preparing contract documents; collects and interprets work order, asset, safety and GIS field data from field staff and enters data into specialized databases; interprets data requests and generates reports based on Division-specific Key Performance Indicators (KPIs); continually monitors Division performance and procedures to ensure adherence to Division-specific best management practices; assists in monitoring safety compliance; and procures vendors, and orders and maintains safety supplies.
Water Resources/Water Section
Supports the Water Resources Division’s Backflow Prevention Program and Water Conservation Program; provides water section-related technical information, data, materials, and education via verbal and written communication to the general public, City employees, vendors, management, contractors, and state/county personnel, such as notices for required testing, regulatory information and mandates, water backflow and cross connection control issues, and other water-related topics; prepares and delivers letters of compliance; provides contractors and the public with standard details used for backflow prevention assembly installations; communicates positively with customers and testers in an adversarial environment to resolve deficiencies and maintain backflow program requirements; maintains required records, such as the annual backflow prevention device testing records, approved tester’s list, and other records; maintains, develops, and utilizes databases, reference tables, and other computer records using specialized software, such as Geographical Information System (GIS), Computerized Maintenance Management System, and other systems; completes a variety of reports, such as State-mandated water use objectives and conservation laws compliance, and other reports; reviews and approves backflow testers’ certificates; assists in completing surveys and developing work procedures; performs detailed calculations; attends and participates in internal and external water-related meetings and trainings, as assigned; and may assist with basic cross-connection inspections, as assigned.
Job Related and Essential QualificationsDemonstrated Knowledge of :
Data collection methods; general functions and objectives of municipal government; program monitoring and evaluation methods; principles, practices, procedures, terminology, methodology, research techniques, laws, rules, and regulations pertaining to the program area to which assigned; community referral services and agencies; basic accounting techniques; contractual agreements as per program area to which assigned; modern office practices and procedures; proper English usage, spelling, grammar, punctuation and demonstrated proficiency; effective communication techniques; business letter writing formats; records maintenance, alphabetic and numeric filing systems; operation of modern office equipment; and personal computer operating systems and software applications.
Demonstrated Skills to :
Interpret rules and regulations; track many details and keep a variety of projects moving forward at the same time; collect and organize data; operate a computer; analyze problems and develop solutions using initiative, tact, and good judgment; work independently and in a team; meet deadlines; remain flexible and adapt to changing conditions; handle a variety of projects/tasks simultaneously; ensure that service is positive, prompt, and accurate and follow-up is timely; work with individuals of varied ethnic, social, and economic backgrounds; respond to customer needs in a professional, creative, and courteous manner; organize and effectively manage office functions; effectively communicate, both verbally and in writing; read maps and plans; operate modern office equipment; maintain accurate up-to-date filing system; relate effectively with those contacted in the course of work; work with minimal supervision; research and organize information from various sources for report writing and/or problem solving; develop solutions within established guidelines, using initiative, tact, and good judgment; be flexible and adapt to changing conditions; utilize personal computers and computer software to perform word processing, spreadsheet, and specialized functions; and exemplify an enthusiastic, resourceful, and effective service attitude with the public, co-workers, and others who are contacted in the course of the work.
Ability to :
Learn, interpret, and apply City, department, and division rules, regulations, ordinances, policies, and practices; and effectively apply the required knowledge and skills in the daily performance of assigned duties.
Experience, Education, and Training Guidelines
Any combination of experience, education, and training that would provide the best qualified candidate. A typical way to obtain the knowledge, skill, and abilities would be:
Experience : Two years of progressively responsible administrative program experience involving program conformance monitoring, research, report writing, and extensive public contact.
Education : Equivalent to graduation from high school, supplemented by college level courses in business administration, finance, real estate, economics, accounting, planning, or a related field. An associate of arts or science degree in a related field is desirable and may substitute for twelve months of the required experience.
Training : Any recent training, such as academic courses and certification programs which are relevant to this job classification.
Certification : None
License : Certain positions may require the possession of a valid California Driver's license and satisfactory driving record as determined by the City.
Other Requirements : Willingness and ability to work scheduled and emergency overtime; and attend meetings, workshops, and seminars during work and non-work hours.
Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment; read fine print and computer monitors; converse in person and over the telephone; write and take notes; operate a computer and calculator; bend, stoop, stretch, and reach; attend numerous off site meetings at various locations throughout the day; and strength to safely lift and maneuver office supplies and equipment weighing up to 30 pounds.
Additional InformationNon-Exempt.
CITY OF LIVERMORE
BENEFITS SUMMARY
Association of Livermore Employees Please
click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024
MOUTERM10/01/2021 - 09/30/2025
SCHEDULED INCREASES10/11/2021 2.0% + $725.40/year
10/10/2022 3.5% + $754.56/year
10/09/2023 2.5% + $777.36/year
10/07/2024 2.0% + $796.80/year
CAFETERIA PLAN (MEDICAL, DENTAL & VISION)$1,950/month towards medical, dental, and vision; unused balance paid in cash to employee.
BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D)FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid
$1,000 dependent coverage, ER paid
EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings).
LONG TERM DISABILITY (LTD)ER paid
60% of base monthly earnings to $5,000/month max. (180 day waiting period)
PERSNew City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340.
Classic PERS Misc Member - 2% at 60
- Member Rate = 7% EE paid
- Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24)
- 36 consecutive months Final Comp
- Sick Leave Credit
- 4th Level 59 Survivor Ben.
- Military Service Credit
New PERS Misc Member - 2% at 62
- Member Rate = 7.5% EE paid
- Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24)
- 36 consecutive months Final Comp
- Sick Leave Credit
- 4th Level 59 Survivor Ben.
- Military Service Credit
MEDICARE (Hired after 3/31/86)
EE paid 1.45%
ER paid 1.45%
RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account.
VACATION ACCRUALYears of ServiceTotal Accrual Per Year
180.6 hrs
2-5120.12 hrs
6-10135.98 hrs
11-15160.94 hrs
16-19180.18 hrs
20+192.4 hrs
Prorated for part-time EE.
Maximum accrual: 340 hours
HOLIDAYS & HOLIDAY-IN-LIEU PAYHolidays: 12 observed holidays or in lieu day off or if work 2.5 times pay.
Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period
SICK LEAVE ACCRUAL96.2 hours/year
Pro-rated for part-time EE
SICK LEAVE USAGE: - FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual.
- PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours
- BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle.
FUNERAL LEAVE3 regularly scheduled workdays max for immediate family.
PERSONAL LEAVEFull-Time: 16 hours per year
Pro-rated for part-time EE.
PREGNANCY LEAVE & FMLA/CFRAEE may use accrued leaves in compliance with City Rules & Regs
Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act
DEFERRED COMPENSATION 457(b)ER contributes $75 per pay period, with required matching of $75 by EE
2024 Maximum :
Normal = $23,000
Age 50+ = $7,500
Catchup Limits = $46,000
Voluntary EE Participation
SECTION 125 PLANNo ER contribution
2024 Maximum
Dependent Care*: Up to $5,000/year -- *See IRS Pub #503
Unreimbursed Medical: Up to $3,200/year
- Pre-tax Health Care Premiums
- FSA's for Dependent Care
- Unreimbursed Medical Expenses
- Other options offered by plan administrator
UNIFORM ALLOWANCE$850 per year/ paid in equal amounts per pay period
For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist.
SAFETY SHOE ALLOWANCEPaid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots.
PRESCRIPTION SAFETY GLASSESReimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries.
SHIFT DIFFERENTIALEEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m.
EQUIPMENT OPERATIONPublic Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day.
STANDBY PAY2 hours straight-time for standby on regularly scheduled work day
3 hours straight-time for standby on regularly scheduled days off and fixed City holidays
CALL BACK PAY3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE.
WORK IN A HIGHER CLASSIf work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification.
COURT PAY/COURT CANCELLATION PAYIf in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift.
SUPPORT SERVICES TRAINING OFFICER PAY$90/pay period for full pay period while assigned.
BILINGUAL PAY$60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job.
$35/pay period for conversation level as certified by Department Head and approved by Admin Services Director.
TELEPHONE PAY20 minutes and for each minute exceeding 20 minutes at OT rate.
CELL PHONE ALLOWANCE Standard = $40/month (if authorized)
See Administrative Regulation 36 for details.
COMMERCIAL DRIVERS' LICENSE PAY$35/pay period with valid CA Commercial Driver's License and valid DOT medical card.
OT COMP & COMP TIME OFFOT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out.
TUITION REIMBURSEMENT 75% reimbursement fortuition & books
For undergraduate studies, $4,000 FY max; $16,000 lifetime max
For graduate studies, $5,000 FY max; $10,000 lifetime max
LICENSES & CERTIFICATIONS100% reimbursement for required licenses and certifications
EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations.
FLSA WORK PERIOD168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week.
For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight,
ending 7 days later on Saturday at 11:59 p.m.
PAY PERIODS26 pay periods per year
Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees.
ER = Employer
EE = Employee
FT = Full-Time
PT = Part-Time
Closing Date/Time: 7/8/2024 5:00 PM Pacific
