RoleInformation Technology Services is seeking a highly skilled and experienced Senior Business System Analyst to join our dynamic team!Our ideal candidate for this senior level technical position will have direct experience in the following areas:
Business Process Analysis (BPA), Business Process Reengineering (BPR), ServiceNow Administration, M365, PowerShell, HTML, CSS, JavaScript, Microsoft DevOps, Visual Studio, C#, VB, ASP.Net, MVC, SSIS, SSRS, Structured Query Language (SQL), SQL Server Management Studio (SSMS), Relational Database Design and Administration and IIS support.
Review the full classification specification for Systems Engineer Analyst IV.
Major Duties, ResponsibilitiesDaily activities will include, but not limited to:
- Analyze the needs of Yavapai County departments, gathering technical requirements to assist departments with design, development, procurement, testing and/or integrating software systems to meet business needs.
- Configure and oversee both on-premises solutions and SaaS applications.
- Recommend software upgrades to existing systems and presents newly available options that may better meet the needs of the departments.
- Responsible for monitoring application lifecycle, application performance and troubleshooting any issues that surface.
- Maintain and support custom software applications in accordance with Yavapai County Information Technology lifecycle management policies and procedures.
- Provide subject matter expertise for new technology projects.
- Convey complex technical information to management and departmental customers.
- Deliver service excellence through effective communication and coordination to all relevant stakeholders.
- Create effective service support metrics for all customers and Key Performance Indicators (KPIs) for all services and internal staff.
Minimum QualificationsEducation: Bachelor’s Degree in Information Systems or closely related field.
Experience: A minimum of seven (7) years of experience in information technology or related field. An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year-per-year basis.
Additional Requirements:Must possess a valid Arizona driver’s license.
EMPLOYEE BENEFITSYavapai County Government offers a comprehensive employee benefits package to
Full-Time employees working 30 or more hours per week that includes but is not limited to:
• 10 Paid Holidays Per Year
• Annual Leave
• Employee Assistance Program (EAP)
• Health Care Insurance - Medical, Dental, Vision
• Life Insurance
• Long-Term & Short-Term Disability
• Retirement Plans
• Sick Leave
• Tuition Reimbursement Program
ELECTIVE COVERAGE• 457 Deferred Compensation Program
• Dependent Health Care Insurance - Medical, Dental, Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Short-Term Disability
• Supplemental Life (for employees & dependents)
PLEASE NOTE• Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked.
• Part-Time employees have limited benefits available.
• Temporary and Seasonal employees are not eligible to accrue Annual Leave.
Click here to view our benefits summary.Closing Date/Time: Continuous
