Distinguishing Features of the ClassPerforms a variety of general office clerical and confidential administrative support duties for the Development Services Department and Director; performs directly related work as required.
The City of Des Moines promotes a healthy work life balance and offers a comprehensive benefits package including:Residency Incentive
Volunteer Time
Parental Leave
Vacation and Sick Leave Accruals
12 Paid Holidays
Health/Dental/Life Insurance
Wellness Programs
Tuition Reimbursement Program
Public Service Student Loan Forgiveness Benefit
Iowa Public Employees Retirement System (IPERS)
Deferred Compensation Plan matching up to 2.5%
Employee Discounts
Acceptable Experience and Training- Graduation from High School or possession of a GED; and
- Extensive experience in general office operations; or
- Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.
Required Special Qualifications- Candidates for positions in this class must pass a post-employment offer physical examination and drug screen;
- Ability to pass a background check;
- A minimum typing speed of 40 wpm (requires completion of performance examination - see information below).
COMPLETION OF PERFORMANCE EXAMINATION: Please go to speedtypingonline.com to complete a free 5-minute typing test (the site defaults as a 1 minute test but you will need to change this to 5 minutes) . On the site you are able to “Personalize Results”. Please type in your first and last name as it appears on your application. The online typing test can be accepted if it is from this site only and witnessed by another person. Results printed from the testing website must meet the following requirements. Submitted exam results must show: - Net number of words typed (Speed).
- Show that you completed a Five minute timed test.
- Your name (on the site you are able to “Personalize Results”. Please type in your first and last name as it appears on your application) and the date the exam was completed.
- Name and date must be shown on the printed results from the testing website not hand written or added by someone. Again, you can “Personalize Results” on the site.
- Witness signature, witness printed name, and valid email address for the witness. Witness must be age 18 years or older.
- If you do not have printing capabilities, please email your results to humanresources@dmgov.org and your witness. Your witness may then "Reply All" to the email stating their name and that they witnessed you completing the online typing test on the specified date. It is your responsibility to make sure your witness responds by the exam deadline.
You must submit exam results to the City of Des Moines Human Resources Department via email ( humanresources@dmgov.org )
by 4:00 pm CT on Monday, June 24th. Passing score is 40 net words per minute (Speed). IN LIEU OF THE PERFORMANCE EXAM : Applicants must currently hold a City of Des Moines position requiring a typing speed of 40 WPM or higher OR have previously taken the online timed typing test resulting in a score of 40 NWPM or higher within 1 YEAR of the application deadline. The applicant is required to contact the City's Human Resources Department at (515) 283-4213 or by email at humanresources@dmgov.org to attach a previously submitted typing test to their current application by the application deadline (no later than 4:00 pm CT on Monday, June 24, 2024). Examples of Essential Work (Illustrative Only)- Performs confidential secretarial duties for the Development Services Director, including assuming direction or oversight over other Department personnel in distributing directives and monitoring programmatic activities;
- Schedules appointments for the Director and maintains appointment schedule;
- Organizes meetings and conferences;
- Prepares correspondences, reports, lists and other documents as instructed and requested by designated office personnel;
- Interprets and applies Departmental or office rules, policies and regulations in accordance with prescribed procedures and guidelines;
- Transcribes or prepares letters, minutes, reports, statements, grant applications, specifications, contracts, memoranda, notices, resolutions, budgets, financial and statistical tables, requisitions and other related materials, including confidential correspondences and reports and performs shorthand as required;
- Composes correspondence for designated office personnel as requested;
- Collects information used in budget compilation;
- Prepares special reports as requested;
- Copies, packages and distributes a variety of written materials as requested by other designated office personnel;
- Answers Department telephone calls, receives and greets visitors to the Department and provides information to or refers callers and visitors to other appropriate Departments or City personnel;
- Gathers, assembles, updates, distributes and/or files a variety of information, forms, records and data as requested using traditional filing systems or databases as necessary;
- Processes accounts payable, accounts receivable and/or payroll as necessary;
- Screens visitors, telephone calls, faxes, mail and messages directed to office personnel;
- Listens to and directs comments and complaints from the public relating to Department operations and takes appropriate action to resolve and refer such complaints;
- Requisitions supplies and materials for the Department as requested;
- Opens and distributes mail for Director;
- Oversees petty cash account;
- Provides administrative support to special commissions and boards as necessary;
- Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions;
- Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
- Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;
- May be required to take and transcribe shorthand or to perform speedwriting;
- Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
- Maintains personnel files and completes necessary paperwork for personnel changes;
- Performs other directly related duties consistent with the role and function of the classification.
Click here for Benefit SummaryClosing Date/Time: 6/24/2024 4:00 PM Central
