Job Description and DutiesUnder the direction of the Staff Services Manager (SSM) I, the Field Representative (FR) in the Live Scan Support Section performs training, audits and analytical support duties, including but not limited to: organizing and conducting on-site audits, inspections, and training to ensure compliance with State and Federal statutes, policies, and procedures regarding live scan; evaluating and monitoring compliance with quality assurance standards for live scan transmissions; and serving as a subject matter expert for the live scan devices and palm print capture workstations connected to the California Law Enforcement Telecommunications Network and the Applicant Communication Network. The FR serves as a liaison with varied clientele including: California’s criminal justice community, applicant regulatory agencies, the Department of Justice (DOJ) Peer/Vendor/Private Service Provider (PSP) business partners, and State departments.
The FR provides analytical and problem solving support for internal and external clients for live scan services and must maintain a thorough working knowledge of the DOJ’s multiple integrated processing applications in relation to live scan submissions by Types of Transactions (TOT). The FR conducts research analysis and provides consultative support to clients, section analysts, and DOJ leadership for the most complex Live Scan issues to resolve problems and enhance operations. The FR leads and/or participates in special projects and/or assignments, as assigned by management. In addition, the FR may represent the DOJ at meetings, forums, and training conferences.
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You will find additional information about the job in the
Duty Statement .
Working ConditionsThis position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.
This is a hybrid position with 4 days telework and 1 day in office each week.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- FIELD REPRESENTATIVE, DEPARTMENT OF JUSTICE
Additional Documents - Job Application Package Checklist
- Duty Statement
Position DetailsJob Code #: JC-427385
Position #(s): 420-735-8519-001
Working Title: Live Scan Field Representative Classification: FIELD REPRESENTATIVE, DEPARTMENT OF JUSTICE
$6,013.00 - $7,700.00
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Work Shift: Day Shift
Work Week: Monday - Friday
Department Information- This position is located in the California Justice Information Services Division, Bureau of Criminal Information & Analysis, Records & Biometric Identification Branch, Imaging & Live Scan Program, Live Scan Support Section.
- Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
- For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov .
Special Requirements - A fingerprint check is required.
- Clearly indicate JC - 427385 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.
- This is a re-advertisement for JC - 403369. If you have previously applied for JC - 403369, it is not necessary to re-apply. Your original application for JC - 403369 will be included in this candidate pool for JC - 427385.
Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/28/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Justice
Attn: Malina Velarde JC-427385
PO Box 160608
Sacramento , CA 95816-0608
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Justice
Malina Verlarde JC-427385
4949 Broadway
Sacramento , CA 95820
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
Your response should be typed in Arial 12 point font and no more than two pages in length. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.
1. Describe your experience organizing and conducting audits, inspections and/or training to ensure compliance with quality assurance standards.
2. Describe your experience interpreting and applying statutes, regulations and policies and procedures.
3. Describe your experience in creating a detailed written analysis of a problem and presenting your findings orally to management/stakeholders.
- Other - Cover Letter.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable QualificationsIn addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
-Willingness to travel via airplane and automobile up to two weeks per month
- Ability to reason logically and creatively
- Utilize a variety of analytical techniques and develop solutions
- Ability to develop and evaluate alternatives
- Excellent written and oral communication skills
- Ability to speak effectively before groups of all sizes
- Knowledge in computer skills, MS windows, and MS Office
- Excellent attendance
- Be dependable, punctual, and accurate
- Ability to pay close attention to detail
- Exercise good judgment
- Ability to be discreet with confidential and sensitive issues
BenefitsBenefit information can be found on the CalHR website and the CalPERS website.
Contact InformationThe Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Malina Velarde
(916) 210-2513
malina.velarde@doj.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information on Applicant FilingPlease note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Closing Date/Time: 6/28/2024
