You will be joining a Department committed to a culture of TEAMWORK to accomplish our goals together, where we deliver excellence through COLLABORATION with partners and stakeholders, embody ACCOUNTABILITY through trust and professionalism, and embrace WORK-LIFE BALANCE by prioritizing respect, boundaries, and time. While working at DHEWD you will be helping to develop the workforce of the future! Join us as we pursue our vision of “Every Missourian empowered with the skills and education needed for success.”
To perform this job successfully, an individual must be able to perform each essential function of the job with or without reasonable accommodation.
- Promote Job Center services opportunities, and benefits and features of such, to customers based on customer needs and goals.
- Following the team concept of ensuring a high standard of cooperation, collaboration, and communication with all stake holders.
- Provide programmatically specific services such as: Unemployment Insurance Assistance, Reemployment Services and Eligibility Assessment (RESEA), and other re-employment services, as needed.
- Pre-screen applicants meeting the job order specifications and make appropriate referrals to employers.
- Assist job seekers in automated job searches (Virtual Recruiter).
- Provide basic vocational and career guidance to job seekers regarding job choice, job change, or job adjustment and retention, as well as resume writing and interviewing techniques.
- Assist applicants in evaluating their vocational needs and formulate a vocational plan to achieve desired outcomes.
- Assist RESEA customer through their RESEA appointment.
- Exercise excellent customer service in serving each customer to elevate the customer experience.
- Do all assigned duties associated with RESEA appointments in a timely manner.
- Perform other related work as assigned.
- Demonstrate regular and reliable attendance.
- Beneficial education and/or work-related experience includes technical or professional experience in business, personnel or public administration or closely related area, including military service
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
