City of Kansas City, MO
Kansas City, Missouri, United States
Full-time position available with the Aviation Department, Marketing Division located at 1 Kansas City Blvd Salary Range: $18.37-$28.01/hour Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. during training, then placed on shift based on operational needs Application Deadline Date: June 24, 2024 Responsibilities Greets and provides outstanding customer service to all customers and guests in a friendly, courteous and professional manner. Listens intently to identify customer needs, answers questions while providing accurate information, resolves problems or complaints and assists as needed. Provides customers with organized information in regard to airport services. Keeps records of comments, inquiries, complaints, and actions taken to resolve issues. Maintains a courteous and professional manner at all times to de-escalate stressful situations. The ideal candidate has the ability to multi-task, prioritize and manage time. Must be able to work irregular hours due to flight times and airport operations. Qualifications REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Jun 18, 2024
Full Time
Full-time position available with the Aviation Department, Marketing Division located at 1 Kansas City Blvd Salary Range: $18.37-$28.01/hour Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. during training, then placed on shift based on operational needs Application Deadline Date: June 24, 2024 Responsibilities Greets and provides outstanding customer service to all customers and guests in a friendly, courteous and professional manner. Listens intently to identify customer needs, answers questions while providing accurate information, resolves problems or complaints and assists as needed. Provides customers with organized information in regard to airport services. Keeps records of comments, inquiries, complaints, and actions taken to resolve issues. Maintains a courteous and professional manner at all times to de-escalate stressful situations. The ideal candidate has the ability to multi-task, prioritize and manage time. Must be able to work irregular hours due to flight times and airport operations. Qualifications REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
CITY OF UKIAH, CA
Ukiah, California, United States
DESCRIPTION Recruitments posted as "Continuous" are subject to close at any time following an initial two-week posting period. Upon closing, the applications received will be screened and notices will be sent to the applicants regarding the status of their application. Under general supervision, to perform collection activities and customer billing of City of Ukiah’s utility services including electric, water, sewer, garbage and parking permit program; maintain financial records; provide customer service; and perform related duties as assigned. JOB REQUIREMENTS These examples are intended only as illustrations of the various types of work performed. The examples of work performed are neither restricted to nor all encompassing of the duties to be performed under this job title. Have ability to conduct all phases of billing and be responsible for collection, notification and legal process relative to the City of Ukiah services. Services include electric, water, sewer, garbage, Business License issuance, Airport, Parking Citation and parking permit program. Apply City of Ukiah’s collection policies and Federal Fair Debt Collection Laws in negotiating payment arrangements and securing contractual agreements of unpaid open and closed accounts in a professional manner. Coordinate the work activities of customer service support staff, schedule their hours and maintain records for budget purposes. Assist the Billing and Customer Service Manager with supervising, training and evaluating billing and collection staff. Assign accounts to credit bureaus for collection. Prepare filings for small claims court, and appear in court as necessary. Answer difficult and complex customer inquiries and complaints over the phone and in person using independent judgment to correct, resolve and report situations. Maintain schedules in compliance with Municipal and State Regulations for billing statements, delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts on a weekly basis. Produce delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts. Coordinate referrals to and payments from utility assistance agencies on a weekly basis. Maintain statistical records for and auditing utility assistance agencies. Process new service requests, transfers, past due accounts, and utility disconnections within mandated time frames. Maintain and update customer records daily. Process returned checks, returned mail and credit balance refunds. Coordinate service and meter read requests with utility and other finance staff. Analyze, reconcile and process utility meter reading data. Apply periodic rate increases and decreases. Maintain and reconcile utility deposits. Balance customer payments, adjustments and accounts receivable with the General Ledger. Operate various office machinery such as personal computer, complex billing computer software, mailroom equipment, ten-key adding machine, typewriter, copier, and fax machine. Provide back up for Customer Service positions and “Acting Supervisor” in Billing and Customer Service Managers’ absence. Perform other duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Customer relations techniques. Basic accounting principles. Customer account analysis. Computer operations. City utility ordinances and resolutions. State of California Public Utility Code. Federal Fair Debt Collection laws. Ability to: Understand and carry out oral and written instructions. Work in a high activity team environment. Demonstrate strong written and verbal communication skills. Handle difficult and stressful public contacts in an appropriate and professional manner. Work well under pressure to meet established deadlines. Operate a computer system for up to 50% of the workday and perform rapid and accurate data entry. Type at least 40 words per minute. Operate a 10 key calculator by touch. Operate office and mailroom equipment. Independently and accurately process all phases of billing and collection activities. Lift up to 40 pounds. Maintain harmonious and cooperative working relationships with other City employees and the public. Apply and adopt established methods to a variety of collection transactions and problems. Experience and Education: Four years of billing or collection experience preferably in a utility or government environment. Customer Service experience in a comparable field is acceptable. Any combination equivalent to graduation from high school, with additional coursework in business, accounting, computer science, or a closely related field. Necessary Special Requirements: Possession of a valid Class C California driver's license. SELECTION PROCEDURE Applications must be filled out completely. Resumes submitted in lieu of completing an application will not be considered. Applications will be reviewed by a screening committee and those applicants who appear to be among the best qualified will be selected for the examination process. This process may include a variety of techniques designed to test applicants’ knowledge, skills, and abilities to perform the duties and responsibilities of the job. An eligibility list will be established by ranking candidates by their overall score and a selection will be made from the candidates on this list. All employment offers are subject to a City-paid physical examination and a thorough reference and background check. In accordance with the Immigration Reform Act of 1986, the City must verify, once an employment offer has been made, that all persons have written proof of their right to work in the United States. In accordance with the Americans with Disabilities Act (ADA), if special accommodations are necessary at any stage of the testing process, please notify the Human Resources Department in advance at (707) 463-6244 so your request may be reviewed prior to the occurrence of the test. The City of Ukiah is an Equal Opportunity Employer committed to building a diverse workforce. Continually working to promote diversity, equity, transparency, and justice through the adoption and implementation of City practices, policies, and procedures. The City of Ukiah offers a competative benefits package to all full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees may receive benefits on a pro-rated basis. To learn more details, contact us at personnel@cityofukiah.com.
May 14, 2024
Full Time
DESCRIPTION Recruitments posted as "Continuous" are subject to close at any time following an initial two-week posting period. Upon closing, the applications received will be screened and notices will be sent to the applicants regarding the status of their application. Under general supervision, to perform collection activities and customer billing of City of Ukiah’s utility services including electric, water, sewer, garbage and parking permit program; maintain financial records; provide customer service; and perform related duties as assigned. JOB REQUIREMENTS These examples are intended only as illustrations of the various types of work performed. The examples of work performed are neither restricted to nor all encompassing of the duties to be performed under this job title. Have ability to conduct all phases of billing and be responsible for collection, notification and legal process relative to the City of Ukiah services. Services include electric, water, sewer, garbage, Business License issuance, Airport, Parking Citation and parking permit program. Apply City of Ukiah’s collection policies and Federal Fair Debt Collection Laws in negotiating payment arrangements and securing contractual agreements of unpaid open and closed accounts in a professional manner. Coordinate the work activities of customer service support staff, schedule their hours and maintain records for budget purposes. Assist the Billing and Customer Service Manager with supervising, training and evaluating billing and collection staff. Assign accounts to credit bureaus for collection. Prepare filings for small claims court, and appear in court as necessary. Answer difficult and complex customer inquiries and complaints over the phone and in person using independent judgment to correct, resolve and report situations. Maintain schedules in compliance with Municipal and State Regulations for billing statements, delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts on a weekly basis. Produce delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts. Coordinate referrals to and payments from utility assistance agencies on a weekly basis. Maintain statistical records for and auditing utility assistance agencies. Process new service requests, transfers, past due accounts, and utility disconnections within mandated time frames. Maintain and update customer records daily. Process returned checks, returned mail and credit balance refunds. Coordinate service and meter read requests with utility and other finance staff. Analyze, reconcile and process utility meter reading data. Apply periodic rate increases and decreases. Maintain and reconcile utility deposits. Balance customer payments, adjustments and accounts receivable with the General Ledger. Operate various office machinery such as personal computer, complex billing computer software, mailroom equipment, ten-key adding machine, typewriter, copier, and fax machine. Provide back up for Customer Service positions and “Acting Supervisor” in Billing and Customer Service Managers’ absence. Perform other duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Customer relations techniques. Basic accounting principles. Customer account analysis. Computer operations. City utility ordinances and resolutions. State of California Public Utility Code. Federal Fair Debt Collection laws. Ability to: Understand and carry out oral and written instructions. Work in a high activity team environment. Demonstrate strong written and verbal communication skills. Handle difficult and stressful public contacts in an appropriate and professional manner. Work well under pressure to meet established deadlines. Operate a computer system for up to 50% of the workday and perform rapid and accurate data entry. Type at least 40 words per minute. Operate a 10 key calculator by touch. Operate office and mailroom equipment. Independently and accurately process all phases of billing and collection activities. Lift up to 40 pounds. Maintain harmonious and cooperative working relationships with other City employees and the public. Apply and adopt established methods to a variety of collection transactions and problems. Experience and Education: Four years of billing or collection experience preferably in a utility or government environment. Customer Service experience in a comparable field is acceptable. Any combination equivalent to graduation from high school, with additional coursework in business, accounting, computer science, or a closely related field. Necessary Special Requirements: Possession of a valid Class C California driver's license. SELECTION PROCEDURE Applications must be filled out completely. Resumes submitted in lieu of completing an application will not be considered. Applications will be reviewed by a screening committee and those applicants who appear to be among the best qualified will be selected for the examination process. This process may include a variety of techniques designed to test applicants’ knowledge, skills, and abilities to perform the duties and responsibilities of the job. An eligibility list will be established by ranking candidates by their overall score and a selection will be made from the candidates on this list. All employment offers are subject to a City-paid physical examination and a thorough reference and background check. In accordance with the Immigration Reform Act of 1986, the City must verify, once an employment offer has been made, that all persons have written proof of their right to work in the United States. In accordance with the Americans with Disabilities Act (ADA), if special accommodations are necessary at any stage of the testing process, please notify the Human Resources Department in advance at (707) 463-6244 so your request may be reviewed prior to the occurrence of the test. The City of Ukiah is an Equal Opportunity Employer committed to building a diverse workforce. Continually working to promote diversity, equity, transparency, and justice through the adoption and implementation of City practices, policies, and procedures. The City of Ukiah offers a competative benefits package to all full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees may receive benefits on a pro-rated basis. To learn more details, contact us at personnel@cityofukiah.com.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Performs the physical connecting and disconnecting of water supply to customers; reads water meters for service account initiation and termination; installs and removes water meters; and performs related work as required. This is an experienced, skilled or technical level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance. Could be the only position in this specialty in a work group or could be part of a general or specialized work team. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Locates and/or traces service lines and stop boxes as requested by customer, plumber, public utility or other outside agency. Locates, traces, and records location of all other utilities within the affected area of work prior to making repairs to the distribution system. Operates computerized/electronic leak detection and locating equipment to survey and pinpoint leaks in the water distribution system and on a contractual basis for other water utilities, plumbers, etc. Investigates water leaks and low pressure problems to determine source and determines corrective action needed to remedy problem. Inspects various customer owned water facilities for rules and regulations compliance. Advises customer of necessary corrections, ensures repairs are made in a timely fashion, grants variances to regulations and terminates service for failure to comply. Performs various inspection and testing activities to assure new facilities can be accurately located and are leak free. Interprets blueprints, sketches, and written or oral instructions. Requests locations of lines and cables of other utilities. Documents work activities and prepare reports both manually and with a computer. Maintains and performs minor repairs of electronic equipment to ensure their proper function.. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided Provides guidance and training as required to lower level, interns, temporary employees, etc. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of the operation of the water distribution system and how various issues may affect customers; knowledge of data available for field use in various distribution record systems; knowledge of requirements of cross connection control, devices used, and their installations; knowledge of water utility rules and regulations for customers, and skill in their application. Proficient analytical/decision making skills; skilled in operating electronic leak detection and locating equipment to accurately locate leaks and underground infrastructure; Skilled in utilizing fault locating equipment to pinpoint failures. Ability to build and maintain good working relationships with staff members and the public; ability to communicate effectively verbally and in writing; ability to operate a motor vehicle. Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with
Mar 08, 2024
Full Time
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Performs the physical connecting and disconnecting of water supply to customers; reads water meters for service account initiation and termination; installs and removes water meters; and performs related work as required. This is an experienced, skilled or technical level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance. Could be the only position in this specialty in a work group or could be part of a general or specialized work team. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Locates and/or traces service lines and stop boxes as requested by customer, plumber, public utility or other outside agency. Locates, traces, and records location of all other utilities within the affected area of work prior to making repairs to the distribution system. Operates computerized/electronic leak detection and locating equipment to survey and pinpoint leaks in the water distribution system and on a contractual basis for other water utilities, plumbers, etc. Investigates water leaks and low pressure problems to determine source and determines corrective action needed to remedy problem. Inspects various customer owned water facilities for rules and regulations compliance. Advises customer of necessary corrections, ensures repairs are made in a timely fashion, grants variances to regulations and terminates service for failure to comply. Performs various inspection and testing activities to assure new facilities can be accurately located and are leak free. Interprets blueprints, sketches, and written or oral instructions. Requests locations of lines and cables of other utilities. Documents work activities and prepare reports both manually and with a computer. Maintains and performs minor repairs of electronic equipment to ensure their proper function.. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided Provides guidance and training as required to lower level, interns, temporary employees, etc. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of the operation of the water distribution system and how various issues may affect customers; knowledge of data available for field use in various distribution record systems; knowledge of requirements of cross connection control, devices used, and their installations; knowledge of water utility rules and regulations for customers, and skill in their application. Proficient analytical/decision making skills; skilled in operating electronic leak detection and locating equipment to accurately locate leaks and underground infrastructure; Skilled in utilizing fault locating equipment to pinpoint failures. Ability to build and maintain good working relationships with staff members and the public; ability to communicate effectively verbally and in writing; ability to operate a motor vehicle. Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with
Minimum Qualifications Education and/or Equivalent Experience: Associate’s degree, plus one (1) year of public event or other related experience. Completion of thirty (30) semester college hours may substitute for one (1) year of the required education with a maximum substitution of two (2) years. Experience may substitute for the education up to the maximum of two (2) years. Licenses or Certifications: Appropriate level of driver’s license as specified for the individuals job. Notes to Applicants POSITION OVERVIEW : The Facility Services Representative will focus on the monitoring and managing of the Austin Public Library’s parking garage and exit pay system. The position will greet and assist customers entering and exiting the garage. Monitor the garage for safety concerns, and assist vendors with building entry and exit. This position requires extensive standing/walking. The individual must be able to work in all weather conditions in a covered open garage. This position will require shift adjustments for early morning arrivals, evenings, weekends, and some holiday coverage. You may be required to travel to other library locations to monitor traffic. APPLICATION INFORMATION : A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine base pay in the event that you are selected for this position. NOTE : A cover letter and/or resume will NOT be used to substitute for an incomplete job application. Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed. All new employees are required to attend City of Austin and Austin Public Library training as scheduled, and should arrange their outside schedules to accommodate such training. The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. ESSENTIAL PERSONNEL : This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. OVERTIME : Overtime may be required with or without notice. VETERAN : Veteran candidates must provide a copy of their DD214 at the time of interview. LANGUAGE : Must have the ability to read, write, and fluently speak in English. DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS Pay Range $20.80 - $22.88 Hours Sunday - Saturday; 6:30 a.m. - 12:00 a.m. (Shift Work) The shifts may change according to departmental needs. Work hours may include early morning, late evening, after-hours, holidays, and weekend work. Parking garage may have up to 18 hours of parking garage coverage. Job Close Date 07/05/2024 Type of Posting External Department Austin Public Library Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin Central Library, 710 W. Cesar Chavez St, 78701 Preferred Qualifications Preferred Experience: Experience working in a paid parking garage. Experience and knowledge of parking booths, systems, and machinery. Excellent customer service experience. Ability to work in all weather conditions. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists clients with move-in and move-out activities. Communicates and works with Event Coordinator regarding status of event, event changes, special client/event needs, etc. Monitors facility entry and exit points. Performs facility lock-down when necessary. Perform security and safety services. Monitors and performs security and fire systems. Coordinates emergency response including evacuation process. Answers visitor/client questions and provide assistance. Observes and enforces department/facility safety and operational policies and procedures Responsibilities- Supervision and/or Leadership Exercised: Acts as point of contact for department/facility in absence of Facility Services Representative Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of facility and event coordination. Knowledge of principles and processes for providing customer and personal services. Knowledge of Federal, State and local laws. Knowledge of city practice, policy and procedures. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computer and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other city employees and the public Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires an Associate's degree, plus one (1) year of public event or other related experience. Completion of thirty (30) semester college hours may substitute for one (1) year of the required education with a maximum substitution of two (2) years. Experience may substitute for the education up to the maximum of two (2) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * This job requires standing for long periods and walking/traveling throughout the parking garage ramps (which have a varied grade to survey space availability) with or without accommodations. Are you able to perform these functions? Yes No * How many years of experience do you have monitoring/ managing a parking garage and exit pay systems? 1-2 years 2-4 years 4-6 years or more 6 years or more * Describe your experience working with parking systems and machinery. (Open Ended Question) * Describe your experience working in all weather conditions in a covered open garage. (Open Ended Question) * Are you willing to work weekends, holidays, and extended shifts as required by the position. Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * My job application is detailed and complete, and I understand that if I am selected as the top candidate for this particular job, my salary will be determined based on the experience submitted on my job application. Yes No Optional & Required Documents Required Documents Optional Documents Resume
Jun 18, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Associate’s degree, plus one (1) year of public event or other related experience. Completion of thirty (30) semester college hours may substitute for one (1) year of the required education with a maximum substitution of two (2) years. Experience may substitute for the education up to the maximum of two (2) years. Licenses or Certifications: Appropriate level of driver’s license as specified for the individuals job. Notes to Applicants POSITION OVERVIEW : The Facility Services Representative will focus on the monitoring and managing of the Austin Public Library’s parking garage and exit pay system. The position will greet and assist customers entering and exiting the garage. Monitor the garage for safety concerns, and assist vendors with building entry and exit. This position requires extensive standing/walking. The individual must be able to work in all weather conditions in a covered open garage. This position will require shift adjustments for early morning arrivals, evenings, weekends, and some holiday coverage. You may be required to travel to other library locations to monitor traffic. APPLICATION INFORMATION : A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine base pay in the event that you are selected for this position. NOTE : A cover letter and/or resume will NOT be used to substitute for an incomplete job application. Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed. All new employees are required to attend City of Austin and Austin Public Library training as scheduled, and should arrange their outside schedules to accommodate such training. The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. ESSENTIAL PERSONNEL : This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. OVERTIME : Overtime may be required with or without notice. VETERAN : Veteran candidates must provide a copy of their DD214 at the time of interview. LANGUAGE : Must have the ability to read, write, and fluently speak in English. DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS Pay Range $20.80 - $22.88 Hours Sunday - Saturday; 6:30 a.m. - 12:00 a.m. (Shift Work) The shifts may change according to departmental needs. Work hours may include early morning, late evening, after-hours, holidays, and weekend work. Parking garage may have up to 18 hours of parking garage coverage. Job Close Date 07/05/2024 Type of Posting External Department Austin Public Library Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin Central Library, 710 W. Cesar Chavez St, 78701 Preferred Qualifications Preferred Experience: Experience working in a paid parking garage. Experience and knowledge of parking booths, systems, and machinery. Excellent customer service experience. Ability to work in all weather conditions. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists clients with move-in and move-out activities. Communicates and works with Event Coordinator regarding status of event, event changes, special client/event needs, etc. Monitors facility entry and exit points. Performs facility lock-down when necessary. Perform security and safety services. Monitors and performs security and fire systems. Coordinates emergency response including evacuation process. Answers visitor/client questions and provide assistance. Observes and enforces department/facility safety and operational policies and procedures Responsibilities- Supervision and/or Leadership Exercised: Acts as point of contact for department/facility in absence of Facility Services Representative Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of facility and event coordination. Knowledge of principles and processes for providing customer and personal services. Knowledge of Federal, State and local laws. Knowledge of city practice, policy and procedures. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computer and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other city employees and the public Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires an Associate's degree, plus one (1) year of public event or other related experience. Completion of thirty (30) semester college hours may substitute for one (1) year of the required education with a maximum substitution of two (2) years. Experience may substitute for the education up to the maximum of two (2) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * This job requires standing for long periods and walking/traveling throughout the parking garage ramps (which have a varied grade to survey space availability) with or without accommodations. Are you able to perform these functions? Yes No * How many years of experience do you have monitoring/ managing a parking garage and exit pay systems? 1-2 years 2-4 years 4-6 years or more 6 years or more * Describe your experience working with parking systems and machinery. (Open Ended Question) * Describe your experience working in all weather conditions in a covered open garage. (Open Ended Question) * Are you willing to work weekends, holidays, and extended shifts as required by the position. Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * My job application is detailed and complete, and I understand that if I am selected as the top candidate for this particular job, my salary will be determined based on the experience submitted on my job application. Yes No Optional & Required Documents Required Documents Optional Documents Resume
Port of Oakland
Oakland, California, United States
Job Description *** All completed applications for this position must be submitted online no later than 5:00 pm, on the closing date of the recruitment. PAPER APPLICATIONS WILL NOT BE ACCEPTED . Please follow all submission instructions to ensure your application is complete. Resumes will not be accepted in lieu of online applications, therefore, it is important for online applications to be completed fully. Late applications will not be accepted beyond the closing time and date for any reason, including any technical issues, such as system, browser, or computer failures, etc. *** Under general direction, the Aviation Marketing Manager manages a variety of marketing, promotional, and community involvement programs to increase passenger, air cargo, and aircraft maintenance activities and passenger support services at the San Francisco Bay Oakland International Airport (OAK). Examples of Duties Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed. Incumbent may perform other related duties at the equivalent level. Manages the development, implementation, monitoring, and evaluation of marketing and promotional programs designed to increase airport passenger and air cargo services, aircraft maintenance, and corporate aviation consistent with overall goals and objectives of the Aviation Division and the Port of Oakland. Develops and coordinates presentations to airline corporate officials and executives, travel agency groups, corporate travel groups, tour operators, other hospitality organizations, and airline reservation centers. Designs and coordinates Airport participation in trade fairs, promotional activities of ethnic communities, and other marketing activities. Manages the implementation and administration of airport public relations programs including media relations and advertising programs for radio, television, billboards and newspapers. Prepares and presents program budgets and conceptual designs for programs; uses Port resources and the resources of consultants to produce final programs. Prepares the annual department budget; controls and monitors expenditures. Supervises, trains, and evaluates the daily activities of assigned staff to ensure effective staff operations. Represents the San Francisco Bay Oakland International Airport in civic and community programs to publicize and encourage utilization of the Airport. Develops and implements customer service and community involvement programs. Takes a leadership role in establishing international air service programs through participation in bilateral discussions and preparing applications, briefs, rebuttals and testimony as appropriate. Performs air service route segment analyses to determine air service opportunities in both domestic and international markets. Serves as primary Port representative for the Airport with marketing, professional, and advertising groups. Develops and maintains professional contacts and relationships with key representatives in the air and ground tourism and travel industry and related industries. Directs the development and implementation of airport customer service surveys on an incremental basis to determine service level concerns and expectations of airport visitors and users. Meets with corporate officials of domestic and international airlines to develop and expand passenger and air cargo services. Meets with senior officials of the U.S. State Department and U.S. Department of Transportation on U.S. bilateral route authority issues to further expand international service opportunities. Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE This position requires education and experience reflecting possession of the required knowledge and skills. A typical combination would include graduation from an accredited college or university with a bachelor's degree in marketing, aviation management, business administration, sales, economics or related field (a master’s degree in one of the aforementioned fields is desired) plus six years of aviation industry work experience, three of which must be in managing aviation industry marketing/promotional programs. KNOWLEDGE, SKILLS AND ABILITIES To perform the typical tasks and duties of the position successfully, the knowledge, skills and/or abilities listed below are required. Knowledge of: Management principles and practices. Travel agencies, tour operators, and airline reservation offices operations including their contacts and key representatives (especially in growth areas for air traffic development). Municipal governments and public sector organizations’ functions and their approval and budget processes. Department of Transportation (DOT) and U.S. State Department for International Route Authority policies and procedures for filing applications, briefs, and rebuttals. Airport operation and administration. The geography and demographics of San Francisco Bay Oakland International Airport's Air Trade Area, major U.S. cities, and international cities. Ability to: Lead a diverse staff in achieving division goals and objectives. Prepare and present route segment data analysis based on Origin and Destination (O&D) Summary Tables 8, 10, and 13, utilizing quality of service analysis or elasticity coefficient analysis. Develop marketing programs to increase passenger and cargo services. Plan, organize, and coordinate airport promotional activities. Prepare reports, studies, and analyses and to give oral presentations. Communicate effectively in oral and written format. Establish and maintain effective working relationships with those contacted in the performance of duties and to work as a team. Exercise sound independent judgment within general policy guidelines. Work under deadlines and coordinate several concurrent assignments. Work with minimum supervision. Develop and implement goals, objectives, policies, and procedures, work standards and internal controls. Prepare and administer departmental budgets; negotiate and administer a variety of contracts. Supervise and direct subordinate professional and support staff; interpret and enforce administrative/operational polices, practices and procedures; analyze and solve problems of a complex nature. Analyze complex administrative and program information, evaluate alternative solutions and recommend or adopt effective courses of action. THE SELECTION PROCESS Stage I: Application and Supplemental Questionnaire Evaluation (Pass/Fail) - The first stage in the selection process will consist of an application and supplemental questionnaire appraisal review (pass/fail). Applications submitted without a completed supplemental questionnaire will not be given further consideration. Meeting the minimum qualifications does not guarantee advancement to the next stage. Only the most suitably qualified candidates will be invited to Stage II. Stage II: Assessment Examination (Weighted 100%) - The second stage of the selection process may consist of a combination of job-related situational project exercises and an oral panel interview designed to assess technical knowledge and any additional other KSAs. Job-related situational project exercises may consist of written exercises, performance exercises or other situational exercises that would assess the KSAs. The Assessment Examination is designed to test your overall aptitude for the position. Candidates must achieve a scale score of 70 or more on this examination to be placed on the hiring list for employment consideration. The Port of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. ADVISORIES Immigration and Reform Control Act: In compliance with the Immigration and Reform Act of 1986, the Port of Oakland will only hire individuals who are legally authorized to work in the United States. Social Security card must be presented, and the name on it must match the name on the application. Americans with Disabilities (ADA): In compliance with State and Federal Laws, the Port will employ and promote qualified individuals without regard to disability. The Port is committed to making reasonable accommodations in the selection process and in the work environment. Individuals requesting reasonable accommodations during the selection process must notify Nancy Jeu at njeu@portoakland.com within seven (7) calendar days of the closing date of the job announcement. The Port requires applicants to provide supporting medical documentation to substantiate a request for reasonable accommodation. The Port of Oakland is an Equal Opportunity Employer Additional Requirements Must possess a valid California Class C driver's license at the time and for the duration of appointment. This Airport specific classification requires each incumbent to successfully complete a Transportation Security Administration (TSA) background check, which will include a fingerprint-based Criminal History Records Check (CHRC) and a Security Threat Assessment (STA), prior to being considered for this position. In addition, the incumbent in this position will be required to complete and pass a U.S. Customs Airport Security Program Check (19CFR122.182). This status must be maintained for the duration of employment at the Airport. To be considered, all candidates must submit an online application to Port of Oakland. To Apply: Port of Oakland - Application Deadline for applications: July 5, 2024 at 5:00pm PT. Contact for this search is: Kenneth Gwyn, A.A.E. kenneth@adkexecutivesearch.com The Port of Oakland'sbenefit program ranks among the best in the region for public jurisdictions and is designed to reward performance and promote a balanced lifestyle, both at the workplace and away from the workplace, for its employees and their families. The Port is committed to the health and well-being of its employees and has been recognized as a FIT-Friendly Employer by the American Heart Association. The Port is part of the California Public Employees Retirement System (CalPERS). CalPERS is a defined pension provided to regular full-time employees that work for the Port. The CalPERS defined pension is based on predetermined formula that factors in an employee's earnings history, tenure of service and age. The retirement formula for new hires is 2% at 62 years of age or 2.5% at 55 for with other CalPERS service and/or reciprocity. The Port offers retiree medical benefits for employees and dependents after 10 years of CalPERS service (including 5 years at the Port). The Port pays 100% of the premium cost for employees and dependent health insurance coverage not to exceed the Kaiser-HMO Family Plan; cash in lieu of medical benefit is also available. The Port pays 100% of the premium cost for dental and vision coverage. The Port pays 100% of the premium cost for Long Term Disability (LTD) coverage and reimburses employees for the State Disability Insurance. The Port pays 100% of the premium cost for life insurance at one-time annual salary with certain limits. The Port offers aDeferred Compensation Plan allowing employees to save and invest money for retirement with tax benefits. Time Away from Work From 2 to 5 weeks of vacation depending on years of employment at the Port. 10 days of management leave for employees exempt from the Fair Labor Standards Act (FLSA). 1 paid Floating Holiday per year. 12 days of sick leave per year after three months of employment which includes 4 days of personal leave. 13paid holidays as well as the second half of the shift on December 24 and December 31. Closing Date/Time: 7/5/2024 5:00 PM Pacific
Jun 05, 2024
Full Time
Job Description *** All completed applications for this position must be submitted online no later than 5:00 pm, on the closing date of the recruitment. PAPER APPLICATIONS WILL NOT BE ACCEPTED . Please follow all submission instructions to ensure your application is complete. Resumes will not be accepted in lieu of online applications, therefore, it is important for online applications to be completed fully. Late applications will not be accepted beyond the closing time and date for any reason, including any technical issues, such as system, browser, or computer failures, etc. *** Under general direction, the Aviation Marketing Manager manages a variety of marketing, promotional, and community involvement programs to increase passenger, air cargo, and aircraft maintenance activities and passenger support services at the San Francisco Bay Oakland International Airport (OAK). Examples of Duties Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed. Incumbent may perform other related duties at the equivalent level. Manages the development, implementation, monitoring, and evaluation of marketing and promotional programs designed to increase airport passenger and air cargo services, aircraft maintenance, and corporate aviation consistent with overall goals and objectives of the Aviation Division and the Port of Oakland. Develops and coordinates presentations to airline corporate officials and executives, travel agency groups, corporate travel groups, tour operators, other hospitality organizations, and airline reservation centers. Designs and coordinates Airport participation in trade fairs, promotional activities of ethnic communities, and other marketing activities. Manages the implementation and administration of airport public relations programs including media relations and advertising programs for radio, television, billboards and newspapers. Prepares and presents program budgets and conceptual designs for programs; uses Port resources and the resources of consultants to produce final programs. Prepares the annual department budget; controls and monitors expenditures. Supervises, trains, and evaluates the daily activities of assigned staff to ensure effective staff operations. Represents the San Francisco Bay Oakland International Airport in civic and community programs to publicize and encourage utilization of the Airport. Develops and implements customer service and community involvement programs. Takes a leadership role in establishing international air service programs through participation in bilateral discussions and preparing applications, briefs, rebuttals and testimony as appropriate. Performs air service route segment analyses to determine air service opportunities in both domestic and international markets. Serves as primary Port representative for the Airport with marketing, professional, and advertising groups. Develops and maintains professional contacts and relationships with key representatives in the air and ground tourism and travel industry and related industries. Directs the development and implementation of airport customer service surveys on an incremental basis to determine service level concerns and expectations of airport visitors and users. Meets with corporate officials of domestic and international airlines to develop and expand passenger and air cargo services. Meets with senior officials of the U.S. State Department and U.S. Department of Transportation on U.S. bilateral route authority issues to further expand international service opportunities. Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE This position requires education and experience reflecting possession of the required knowledge and skills. A typical combination would include graduation from an accredited college or university with a bachelor's degree in marketing, aviation management, business administration, sales, economics or related field (a master’s degree in one of the aforementioned fields is desired) plus six years of aviation industry work experience, three of which must be in managing aviation industry marketing/promotional programs. KNOWLEDGE, SKILLS AND ABILITIES To perform the typical tasks and duties of the position successfully, the knowledge, skills and/or abilities listed below are required. Knowledge of: Management principles and practices. Travel agencies, tour operators, and airline reservation offices operations including their contacts and key representatives (especially in growth areas for air traffic development). Municipal governments and public sector organizations’ functions and their approval and budget processes. Department of Transportation (DOT) and U.S. State Department for International Route Authority policies and procedures for filing applications, briefs, and rebuttals. Airport operation and administration. The geography and demographics of San Francisco Bay Oakland International Airport's Air Trade Area, major U.S. cities, and international cities. Ability to: Lead a diverse staff in achieving division goals and objectives. Prepare and present route segment data analysis based on Origin and Destination (O&D) Summary Tables 8, 10, and 13, utilizing quality of service analysis or elasticity coefficient analysis. Develop marketing programs to increase passenger and cargo services. Plan, organize, and coordinate airport promotional activities. Prepare reports, studies, and analyses and to give oral presentations. Communicate effectively in oral and written format. Establish and maintain effective working relationships with those contacted in the performance of duties and to work as a team. Exercise sound independent judgment within general policy guidelines. Work under deadlines and coordinate several concurrent assignments. Work with minimum supervision. Develop and implement goals, objectives, policies, and procedures, work standards and internal controls. Prepare and administer departmental budgets; negotiate and administer a variety of contracts. Supervise and direct subordinate professional and support staff; interpret and enforce administrative/operational polices, practices and procedures; analyze and solve problems of a complex nature. Analyze complex administrative and program information, evaluate alternative solutions and recommend or adopt effective courses of action. THE SELECTION PROCESS Stage I: Application and Supplemental Questionnaire Evaluation (Pass/Fail) - The first stage in the selection process will consist of an application and supplemental questionnaire appraisal review (pass/fail). Applications submitted without a completed supplemental questionnaire will not be given further consideration. Meeting the minimum qualifications does not guarantee advancement to the next stage. Only the most suitably qualified candidates will be invited to Stage II. Stage II: Assessment Examination (Weighted 100%) - The second stage of the selection process may consist of a combination of job-related situational project exercises and an oral panel interview designed to assess technical knowledge and any additional other KSAs. Job-related situational project exercises may consist of written exercises, performance exercises or other situational exercises that would assess the KSAs. The Assessment Examination is designed to test your overall aptitude for the position. Candidates must achieve a scale score of 70 or more on this examination to be placed on the hiring list for employment consideration. The Port of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. ADVISORIES Immigration and Reform Control Act: In compliance with the Immigration and Reform Act of 1986, the Port of Oakland will only hire individuals who are legally authorized to work in the United States. Social Security card must be presented, and the name on it must match the name on the application. Americans with Disabilities (ADA): In compliance with State and Federal Laws, the Port will employ and promote qualified individuals without regard to disability. The Port is committed to making reasonable accommodations in the selection process and in the work environment. Individuals requesting reasonable accommodations during the selection process must notify Nancy Jeu at njeu@portoakland.com within seven (7) calendar days of the closing date of the job announcement. The Port requires applicants to provide supporting medical documentation to substantiate a request for reasonable accommodation. The Port of Oakland is an Equal Opportunity Employer Additional Requirements Must possess a valid California Class C driver's license at the time and for the duration of appointment. This Airport specific classification requires each incumbent to successfully complete a Transportation Security Administration (TSA) background check, which will include a fingerprint-based Criminal History Records Check (CHRC) and a Security Threat Assessment (STA), prior to being considered for this position. In addition, the incumbent in this position will be required to complete and pass a U.S. Customs Airport Security Program Check (19CFR122.182). This status must be maintained for the duration of employment at the Airport. To be considered, all candidates must submit an online application to Port of Oakland. To Apply: Port of Oakland - Application Deadline for applications: July 5, 2024 at 5:00pm PT. Contact for this search is: Kenneth Gwyn, A.A.E. kenneth@adkexecutivesearch.com The Port of Oakland'sbenefit program ranks among the best in the region for public jurisdictions and is designed to reward performance and promote a balanced lifestyle, both at the workplace and away from the workplace, for its employees and their families. The Port is committed to the health and well-being of its employees and has been recognized as a FIT-Friendly Employer by the American Heart Association. The Port is part of the California Public Employees Retirement System (CalPERS). CalPERS is a defined pension provided to regular full-time employees that work for the Port. The CalPERS defined pension is based on predetermined formula that factors in an employee's earnings history, tenure of service and age. The retirement formula for new hires is 2% at 62 years of age or 2.5% at 55 for with other CalPERS service and/or reciprocity. The Port offers retiree medical benefits for employees and dependents after 10 years of CalPERS service (including 5 years at the Port). The Port pays 100% of the premium cost for employees and dependent health insurance coverage not to exceed the Kaiser-HMO Family Plan; cash in lieu of medical benefit is also available. The Port pays 100% of the premium cost for dental and vision coverage. The Port pays 100% of the premium cost for Long Term Disability (LTD) coverage and reimburses employees for the State Disability Insurance. The Port pays 100% of the premium cost for life insurance at one-time annual salary with certain limits. The Port offers aDeferred Compensation Plan allowing employees to save and invest money for retirement with tax benefits. Time Away from Work From 2 to 5 weeks of vacation depending on years of employment at the Port. 10 days of management leave for employees exempt from the Fair Labor Standards Act (FLSA). 1 paid Floating Holiday per year. 12 days of sick leave per year after three months of employment which includes 4 days of personal leave. 13paid holidays as well as the second half of the shift on December 24 and December 31. Closing Date/Time: 7/5/2024 5:00 PM Pacific
City of Buckeye, AZ
City Hall East at The Landing, Arizona, United States
Position Scope GENERAL PURPOSE: Under general supervision, assists the department in the recruitment, retention, and expansion of commercial development opportunities. Emphasis is on working in a collaborative, cross-departmental setting dealing with the challenges associated with rapid growth and seeking out creative solutions to development related issues. This position will focus on Aviation and Industrial sectors. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Promotes and develops the City by recruiting and expanding businesses in the community. Manages the recruitment of business by researching companies and industries, developing strategic and marketing plans, generating business leads, representing the City at trade shows, preparing and providing presentations and proposals to private sector executives, and negotiating agreements on behalf of the City. Manage and coordinate proposals to clients, respond to inquiries and requests from clients, and assist in presentations and site visits. Manages and conducts market research consistent with the City’s target industries, interfaces with other departments to incorporate technology, and manages the development of client databases. Provides staff support to key economic development programs, projects, boards, commissions, and/or task forces as needed. Develops and implements marketing strategies by developing plans for identification and pursuit of target industries, including preparation and distribution of digital and print marketing materials. Assists in negotiating development agreements with clients after determining project parameters, including analyzing and interpreting fiscal and economic impacts and presenting to City leadership and personnel. Manages and coordinates intra-departmental teams designed to assist locates with the entitlement and construction process. Makes written and verbal presentations to City management, Council, the general public and outside groups, agencies, and organizations, including professional association, brokers, developers, trade shows, conferences, and others. Models the City's values and culture. Performs other duties as assigned. In addition to the Primary Duties and Responsibilities listed above, may include some, or all, or the additional elements below based on the specific job assignment. Aviation: Focus is on the attraction strategies around the Buckeye Municipal Airport, including but not limited to: Research, market, recruit, plan and manage development of new businesses at and around the airport. Create and implement research strategies to support economic development efforts at the airport, develop and implement marketing strategies, and establish relationships with the business/development community to advance aviation attraction efforts. Main liaison to the Airport Department and represent the economic development interests in airport planning areas. Industrial: Focus is on the attraction strategies for the industrial sector of Buckeye, including but not limited to: Research, market, recruit, plan and manage the attraction of new industrial businesses and the expansion of existing businesses. Create and implement research strategies to support economic development efforts, develop and implement marketing strategies, and establish relationships with the business/development community to advance industrial development. Retail & Services: Focus is on the attraction of new retail, entertainment, hospitality, healthcare and services, and other attraction efforts within the department including but not limited to: Research, market, recruit, plan and manage development of new business across the City. Create and implement research strategies to support economic development efforts in target industries, develop and implement marketing strategies, and establish relationships within the business/development community to advance attraction efforts. Redevelopment: Focus is on the execution of department redevelopment strategies in Historic Downtown Buckeye which includes the implementation of the department tasks as outlined in the Downtown Specific Area Plan, including but not limited to: Attraction of new businesses to the area, creating financial models/programs that entice development (business improvement districts), manage the Catalyst Program, create marketing strategies around Downtown, participate in new wayfinding design/installation, generate engaging downtown design, streetscape, and public enhancement activities. Main liaison to the Mainstreet Coalition and to the Development Services Department. Minimum Qualifications & Position Requirements Education and Experience: An equivalent combination of a Bachelor’s degree in Urban or Regional Development, Geography, Business Administration, Finance, Economics, Public Administration, Real Estate, a related field and 4 years’ experience in economic development, redevelopment, community development, business assistance, real estate development, public/private finance, or related field. Preferred: Experience in a local government setting in a rapidly growing community; marketing and research principles. Necessary Knowledge, Skills and Abilities: Knowledge of: Principles, practices, procedures, and strategies of economic development, community development, planning and zoning, and related economic development principles and practices. Economic development marketing, research, incentives, financial analysis, and database management. Customer relationship management. Public administration and government operations. Strategy and program development principles and practices. Project development, scheduling, and monitoring. Applicable federal, state, and local laws, ordinances, and regulations. Commercial/industrial real estate development. Skill in: Collecting, tabulating, organizing, analyzing, and presenting complex economic development related data and information. Comfortable communicating both one-on-one and with larger groups. Excellence oral, written, and electronic communication. Creative development solutions, including public and private partnerships. Dealing with a rapid growth environment and the issues associated with that, such as the lack of infrastructure and existing building stock. Proficient and efficient in research. Organization and multi-tasking. Ability to: Successfully attract new businesses, retain/expand existing businesses, and help to foster entrepreneurial development, in order to grow the City's employment base. Problem solve in a creative and strategic manner. Take direction well, follow oral and written instructions, and be pro-active in seeking out new opportunities. Excel as a team player. Establish and foster a cooperative intra-departmental relationship for the benefit of clients. Manage change. Maintain a highly professional demeanor. Provide a high level of customer service to our clients. Think and act independently. Effectively use technology to assist in job functions. Maintain regular attendance and punctuality. Establish and maintain positive, effective working relationships with those contacted in the performance of work. Additional Information Special Requirements: Possession of a valid Arizona Driver’s license. Physical Demands / Work Environment: Standard office environment; occasional site visits in the field. Reports To: Economic Development Deputy Director Supervision Exercised: None FLSA Status: Exempt 12 Month Goals: Gain a working knowledge of the Buckeye development process fostering internal relationships with Development Services, Engineering and other departments that pertain to the development continuum. Become familiar with the current internal plans and documents associated with assigned industry sector(s) and prepare reports on economic development activities. Develop and implement plans to promote the attraction of new investment within assigned industry sector(s). Participate in local, regional, and national events/conferences associated with assigned industry sector(s). Engage and coordinate with local, regional and state economic development partners (Buckeye Chamber of Commerce, Arizona Association for Economic Development, Westmarc, Arizona Commerce Authority, Greater Phoenix Economic Council, etc.). Track, manage and respond to inquiries, leads and active projects. Engage with existing Buckeye businesses to support and better understand the needs within the assigned industry sector(s). Cultivate relationships with property owners, real estate professionals, and industry leaders in assigned sector(s) to bring investment to Buckeye. Pursue opportunities to partner and collaborate with internal and external parties to further promote Buckeye as the location of choice for assigned industry sector(s). EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 7/3/2024 11:59 PM Mountain
Jun 06, 2024
Full Time
Position Scope GENERAL PURPOSE: Under general supervision, assists the department in the recruitment, retention, and expansion of commercial development opportunities. Emphasis is on working in a collaborative, cross-departmental setting dealing with the challenges associated with rapid growth and seeking out creative solutions to development related issues. This position will focus on Aviation and Industrial sectors. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Promotes and develops the City by recruiting and expanding businesses in the community. Manages the recruitment of business by researching companies and industries, developing strategic and marketing plans, generating business leads, representing the City at trade shows, preparing and providing presentations and proposals to private sector executives, and negotiating agreements on behalf of the City. Manage and coordinate proposals to clients, respond to inquiries and requests from clients, and assist in presentations and site visits. Manages and conducts market research consistent with the City’s target industries, interfaces with other departments to incorporate technology, and manages the development of client databases. Provides staff support to key economic development programs, projects, boards, commissions, and/or task forces as needed. Develops and implements marketing strategies by developing plans for identification and pursuit of target industries, including preparation and distribution of digital and print marketing materials. Assists in negotiating development agreements with clients after determining project parameters, including analyzing and interpreting fiscal and economic impacts and presenting to City leadership and personnel. Manages and coordinates intra-departmental teams designed to assist locates with the entitlement and construction process. Makes written and verbal presentations to City management, Council, the general public and outside groups, agencies, and organizations, including professional association, brokers, developers, trade shows, conferences, and others. Models the City's values and culture. Performs other duties as assigned. In addition to the Primary Duties and Responsibilities listed above, may include some, or all, or the additional elements below based on the specific job assignment. Aviation: Focus is on the attraction strategies around the Buckeye Municipal Airport, including but not limited to: Research, market, recruit, plan and manage development of new businesses at and around the airport. Create and implement research strategies to support economic development efforts at the airport, develop and implement marketing strategies, and establish relationships with the business/development community to advance aviation attraction efforts. Main liaison to the Airport Department and represent the economic development interests in airport planning areas. Industrial: Focus is on the attraction strategies for the industrial sector of Buckeye, including but not limited to: Research, market, recruit, plan and manage the attraction of new industrial businesses and the expansion of existing businesses. Create and implement research strategies to support economic development efforts, develop and implement marketing strategies, and establish relationships with the business/development community to advance industrial development. Retail & Services: Focus is on the attraction of new retail, entertainment, hospitality, healthcare and services, and other attraction efforts within the department including but not limited to: Research, market, recruit, plan and manage development of new business across the City. Create and implement research strategies to support economic development efforts in target industries, develop and implement marketing strategies, and establish relationships within the business/development community to advance attraction efforts. Redevelopment: Focus is on the execution of department redevelopment strategies in Historic Downtown Buckeye which includes the implementation of the department tasks as outlined in the Downtown Specific Area Plan, including but not limited to: Attraction of new businesses to the area, creating financial models/programs that entice development (business improvement districts), manage the Catalyst Program, create marketing strategies around Downtown, participate in new wayfinding design/installation, generate engaging downtown design, streetscape, and public enhancement activities. Main liaison to the Mainstreet Coalition and to the Development Services Department. Minimum Qualifications & Position Requirements Education and Experience: An equivalent combination of a Bachelor’s degree in Urban or Regional Development, Geography, Business Administration, Finance, Economics, Public Administration, Real Estate, a related field and 4 years’ experience in economic development, redevelopment, community development, business assistance, real estate development, public/private finance, or related field. Preferred: Experience in a local government setting in a rapidly growing community; marketing and research principles. Necessary Knowledge, Skills and Abilities: Knowledge of: Principles, practices, procedures, and strategies of economic development, community development, planning and zoning, and related economic development principles and practices. Economic development marketing, research, incentives, financial analysis, and database management. Customer relationship management. Public administration and government operations. Strategy and program development principles and practices. Project development, scheduling, and monitoring. Applicable federal, state, and local laws, ordinances, and regulations. Commercial/industrial real estate development. Skill in: Collecting, tabulating, organizing, analyzing, and presenting complex economic development related data and information. Comfortable communicating both one-on-one and with larger groups. Excellence oral, written, and electronic communication. Creative development solutions, including public and private partnerships. Dealing with a rapid growth environment and the issues associated with that, such as the lack of infrastructure and existing building stock. Proficient and efficient in research. Organization and multi-tasking. Ability to: Successfully attract new businesses, retain/expand existing businesses, and help to foster entrepreneurial development, in order to grow the City's employment base. Problem solve in a creative and strategic manner. Take direction well, follow oral and written instructions, and be pro-active in seeking out new opportunities. Excel as a team player. Establish and foster a cooperative intra-departmental relationship for the benefit of clients. Manage change. Maintain a highly professional demeanor. Provide a high level of customer service to our clients. Think and act independently. Effectively use technology to assist in job functions. Maintain regular attendance and punctuality. Establish and maintain positive, effective working relationships with those contacted in the performance of work. Additional Information Special Requirements: Possession of a valid Arizona Driver’s license. Physical Demands / Work Environment: Standard office environment; occasional site visits in the field. Reports To: Economic Development Deputy Director Supervision Exercised: None FLSA Status: Exempt 12 Month Goals: Gain a working knowledge of the Buckeye development process fostering internal relationships with Development Services, Engineering and other departments that pertain to the development continuum. Become familiar with the current internal plans and documents associated with assigned industry sector(s) and prepare reports on economic development activities. Develop and implement plans to promote the attraction of new investment within assigned industry sector(s). Participate in local, regional, and national events/conferences associated with assigned industry sector(s). Engage and coordinate with local, regional and state economic development partners (Buckeye Chamber of Commerce, Arizona Association for Economic Development, Westmarc, Arizona Commerce Authority, Greater Phoenix Economic Council, etc.). Track, manage and respond to inquiries, leads and active projects. Engage with existing Buckeye businesses to support and better understand the needs within the assigned industry sector(s). Cultivate relationships with property owners, real estate professionals, and industry leaders in assigned sector(s) to bring investment to Buckeye. Pursue opportunities to partner and collaborate with internal and external parties to further promote Buckeye as the location of choice for assigned industry sector(s). EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 7/3/2024 11:59 PM Mountain
Sonoma County, CA
Santa Rosa, California, United States
Position Information Sonoma Public Infrastructure (SPI) seeks experienced professionals with exceptional supervisorial skill sets to fill two Office Support Supervisor positions. Starting salary up to $ 39.42 /hour ($82,274/year)* plus a competitive total compensation package! Join Our Team The Sonoma County Public Infrastructure (SoCoPi) Department leads the way to a safe and sustainable community by planning, building, managing, and maintaining Sonoma County's investment in quality services and infrastructure. The department's staff of 271 supports the County's critical transportation infrastructure, including bridges, roads, street lighting districts, and traffic signals as well as the procurement and maintenance of equipment, vehicles, and real estate; purchase of goods and services; management of an airport, public transit services, and various capital projects; operation and maintenance of four Veteran's buildings and four water systems within the unincorporated areas of Sonoma County; and maintenance of multiple solid waste disposal sites. Front Desk Office Support Supervisor Reporting to a Customer Service Manager, this Office Support Supervisor will be responsible for supervising four front desk Senior Office Assistant staff who provide internal clerical support as well as external customer service support for members of the public and employees from other departments. This Office Support Supervisor position will ensure that all customer service tasks are done on time and to department standards. This position will also perform higher level clerical support such as performing document remediation, responding to public requests for information, and maintaining records in accordance with the retention schedule. Road Maintenance Office Support Supervisor Reporting to the Road Operations Division Manager, this Office Support Supervisor will oversee office operations for the Road Maintenance Division and will have direct supervision of a yard clerk and may supervise extra-help yard clerks/office support as-needed. The position will be the lead for onboarding new yard clerks and training staff on proper usage of timekeeping and work-order management systems. They will be responsible for coordinating facilities operations requests for all road maintenance yards, as well as responding to Public Record Act requests. Other duties for this position include: Assisting with preparation and delivery of a variety of written correspondence on behalf of the Road Operations and other department managers Maintaining road closure listings on County website and GovDelivery services, including disaster response Maintaining and updating a variety of division procedure/reference documents Pulling requested reports from the work order management system Backing up yard clerks answering phone calls and other public support requests In addition to being customer-service focused, detail-oriented, and having the ability to multi-task, the ideal candidates for these positions will possess: Experience interacting with clients and staff from diverse backgrounds Excellent written and verbal communication skills The ability to be a self-starter and work independently as well as part of a team Experience effectively supervising, training, and mentoring staff Expertise in team-building and promoting a productive work environment Intermediate proficiency with Microsoft Office Suite The ability to develop and implement process improvements to increase efficiency An aptitude for revising priorities to handle a varying volume of work while adhering to strict deadlines Empathy, tact, positivity, patience, and a great sense of humor What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $650 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . Sonoma Public Infrastructure (formerly the Transportation and Public Works Department) is currently recruiting to fill two full-time Office Support Supervisors. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience and education: Any combination of formal coursework, and training which would provide an opportunity to acquire the knowledge and abilities listed. Work experience and academic or vocational education, training which provides an opportunity to acquire the knowledge and abilities listed. Normally, three or more years of practical work experience in an office environment including experience as an office support lead worker coupled with course work in secretarial skills, office management and supervisory techniques will provide this opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. All positions require considerable ability to operate a personal computer and multiple software programs. Knowledge, Skills, and Abilities Considerable knowledge of: department relationships, organization, programs, services and functions to proficiently plan, prioritize, coordinate, implement, direct, review, evaluate and perform work assigned to an office support section; government or department codes, ordinances, laws, regulations, procedures, precedents, policy decisions and written format, in order to carry out office support and minor administrative functions; research, analyze and resolve specific work problems; assess accuracy and acceptability of work performance and procedures; modify work procedures and interpretation of guidelines; work practices, procedures, step-by-step sequences and timetables, in order to schedule work and resolve problems associated with the completion of minor administrative and office support duties; coordinate functions assigned to the section with other sections; the use of electronic information equipment and specific systems as used within the department. Ability to: plan, prioritize, review, direct, implement, evaluate and perform work assigned to an office support section; understand, weigh and apply regulatory, office practice and procedural guidelines to a variety of unrelated situations; initiate and complete office support and minor administrative duties independently; make frequent and logical decisions related to the interpretation and application of regulations, laws, precedence and procedures, which may be conflicting, ambiguous or incomplete; establish and maintain cooperative working relationships with co-workers; evaluate employee work performance and suggest alternative work methods or special training to resolve work problems or improve work; carry out projects with minimal instruction and good judgement in recognizing scope and authority in providing supervision to an office support section; deal in a courteous and factual manner with the general public; use judgement and discretion in exchanging information; perform a variety of minor administrative duties related to the compilation and summary of budgetary, expenditure and revenue appropriations, expenditures, adjustments, transfers and estimates, personnel and payroll records, requisition, distribution and maintenance of inventories; workflow, workload, production output reports; a variety of similar control, statistical and account records for the section supervised; understand and carry out written and oral instructions; relieve office support staff of assigned duties as needed; use electronic information equipment and specific systems as used within the department. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will or may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/24/2024 11:59 PM Pacific
Jun 11, 2024
Full Time
Position Information Sonoma Public Infrastructure (SPI) seeks experienced professionals with exceptional supervisorial skill sets to fill two Office Support Supervisor positions. Starting salary up to $ 39.42 /hour ($82,274/year)* plus a competitive total compensation package! Join Our Team The Sonoma County Public Infrastructure (SoCoPi) Department leads the way to a safe and sustainable community by planning, building, managing, and maintaining Sonoma County's investment in quality services and infrastructure. The department's staff of 271 supports the County's critical transportation infrastructure, including bridges, roads, street lighting districts, and traffic signals as well as the procurement and maintenance of equipment, vehicles, and real estate; purchase of goods and services; management of an airport, public transit services, and various capital projects; operation and maintenance of four Veteran's buildings and four water systems within the unincorporated areas of Sonoma County; and maintenance of multiple solid waste disposal sites. Front Desk Office Support Supervisor Reporting to a Customer Service Manager, this Office Support Supervisor will be responsible for supervising four front desk Senior Office Assistant staff who provide internal clerical support as well as external customer service support for members of the public and employees from other departments. This Office Support Supervisor position will ensure that all customer service tasks are done on time and to department standards. This position will also perform higher level clerical support such as performing document remediation, responding to public requests for information, and maintaining records in accordance with the retention schedule. Road Maintenance Office Support Supervisor Reporting to the Road Operations Division Manager, this Office Support Supervisor will oversee office operations for the Road Maintenance Division and will have direct supervision of a yard clerk and may supervise extra-help yard clerks/office support as-needed. The position will be the lead for onboarding new yard clerks and training staff on proper usage of timekeeping and work-order management systems. They will be responsible for coordinating facilities operations requests for all road maintenance yards, as well as responding to Public Record Act requests. Other duties for this position include: Assisting with preparation and delivery of a variety of written correspondence on behalf of the Road Operations and other department managers Maintaining road closure listings on County website and GovDelivery services, including disaster response Maintaining and updating a variety of division procedure/reference documents Pulling requested reports from the work order management system Backing up yard clerks answering phone calls and other public support requests In addition to being customer-service focused, detail-oriented, and having the ability to multi-task, the ideal candidates for these positions will possess: Experience interacting with clients and staff from diverse backgrounds Excellent written and verbal communication skills The ability to be a self-starter and work independently as well as part of a team Experience effectively supervising, training, and mentoring staff Expertise in team-building and promoting a productive work environment Intermediate proficiency with Microsoft Office Suite The ability to develop and implement process improvements to increase efficiency An aptitude for revising priorities to handle a varying volume of work while adhering to strict deadlines Empathy, tact, positivity, patience, and a great sense of humor What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $650 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . Sonoma Public Infrastructure (formerly the Transportation and Public Works Department) is currently recruiting to fill two full-time Office Support Supervisors. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience and education: Any combination of formal coursework, and training which would provide an opportunity to acquire the knowledge and abilities listed. Work experience and academic or vocational education, training which provides an opportunity to acquire the knowledge and abilities listed. Normally, three or more years of practical work experience in an office environment including experience as an office support lead worker coupled with course work in secretarial skills, office management and supervisory techniques will provide this opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. All positions require considerable ability to operate a personal computer and multiple software programs. Knowledge, Skills, and Abilities Considerable knowledge of: department relationships, organization, programs, services and functions to proficiently plan, prioritize, coordinate, implement, direct, review, evaluate and perform work assigned to an office support section; government or department codes, ordinances, laws, regulations, procedures, precedents, policy decisions and written format, in order to carry out office support and minor administrative functions; research, analyze and resolve specific work problems; assess accuracy and acceptability of work performance and procedures; modify work procedures and interpretation of guidelines; work practices, procedures, step-by-step sequences and timetables, in order to schedule work and resolve problems associated with the completion of minor administrative and office support duties; coordinate functions assigned to the section with other sections; the use of electronic information equipment and specific systems as used within the department. Ability to: plan, prioritize, review, direct, implement, evaluate and perform work assigned to an office support section; understand, weigh and apply regulatory, office practice and procedural guidelines to a variety of unrelated situations; initiate and complete office support and minor administrative duties independently; make frequent and logical decisions related to the interpretation and application of regulations, laws, precedence and procedures, which may be conflicting, ambiguous or incomplete; establish and maintain cooperative working relationships with co-workers; evaluate employee work performance and suggest alternative work methods or special training to resolve work problems or improve work; carry out projects with minimal instruction and good judgement in recognizing scope and authority in providing supervision to an office support section; deal in a courteous and factual manner with the general public; use judgement and discretion in exchanging information; perform a variety of minor administrative duties related to the compilation and summary of budgetary, expenditure and revenue appropriations, expenditures, adjustments, transfers and estimates, personnel and payroll records, requisition, distribution and maintenance of inventories; workflow, workload, production output reports; a variety of similar control, statistical and account records for the section supervised; understand and carry out written and oral instructions; relieve office support staff of assigned duties as needed; use electronic information equipment and specific systems as used within the department. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will or may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/24/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Start your career as a Planner I! Starting salary up to $44.90/hour ($93,711/year) and a competitive total compensation package!* Permit Sonoma is recruiting to fill a Planner position that is currently funded through June 30, 2025. Permit Sonoma is currently recruiting to fill multiple Planner positions at either the I, II, or III levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. Join Our Team Permit Sonoma's Planning Division is responsible for zoning in unincorporated Sonoma County. The Planning Division develops and implements the Sonoma County General Plan, Local Coastal Program, and other adopted Area Plans or Specific Plans. The Division evaluates the environmental impacts of private development proposals and public projects, such as bridges, roads, and airport projects, and reviews new development proposals for conformance with the County's General Plan and Zoning Codes. About the Position As a Planner I, you will learn to process planning applications and research, prepare, and assist in the creation of planning projects, studies, and reports regarding economic development, environmental compliance and protection, solid waste, and related land use topics. Additionally, as a Planner I, you will develop the knowledge and skills to be able to assist your colleagues and County residents by explaining State and Federal statutes and County rules, ordinances, plans, policies, and regulations relevant to urban and regional land use and development. As an ideal candidate you will possess: Experience accurately creating, reviewing, and maintaining records and reports The ability to learn to interpret title reports; and review legal documents, market data, blueprints, and maps Experience creating technical guidance documents, and employing data visualization techniques Analytical and organizational skills The ability to provide effective customer service support, and work well with others Good judgement and the ability to make sound decisions The ability to efficiently manage a variety of projects and complete the work within tight deadlines Intermediate Microsoft Office, Adobe and GIS skills Bilingual skills (English/Spanish), are desired but not required What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This Planner I employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: None required. Education: Any combination of education and/or training that would provide an opportunity to acquire the knowledge and abilities listed. Normally, education equivalent to a Bachelor's degree from an accredited college or university with major course work in urban, regional or environmental planning, solid waste planning, geography, architecture, landscape architecture, economics, environmental studies, or a related field. Full time work experience equivalent to that of a County Planning Technician or Permit Specialist may substitute for two years of the required education. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: the principles, methods, theories, practices, and techniques of urban and regional land-use and environmental planning and development; social, environmental and economic principles, and of their application to urban and rural development; research methodology including methods of gathering, compiling and analyzing data required for planning studies, and of standard statistical methods and procedures as they apply to the use of socio-economic and environmental data; the principles, practices and techniques of drafting and other graphic arts; electronic information systems. Ability to: plan, organize and carry through research projects effectively; select proper research methodology and apply it to planning problems; read and interpret maps and legal property descriptions; learn to problem solve and understand, interpret, and explain a wide variety of laws, ordinances, codes, rules and regulations relating to land use issues; present the results of research effectively in oral, written or in graphic form; advise citizen groups and various boards orally and in writing concerning specific planning projects and programs; prepare clear and concise written reports; establish and maintain effective working relationships with county employees, other public agencies and the general public; reason logically and speak effectively; utilize electronic information systems and analyze and interpret such information. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CA HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/20/2024 11:59 PM Pacific
Jun 06, 2024
Full Time
Position Information Start your career as a Planner I! Starting salary up to $44.90/hour ($93,711/year) and a competitive total compensation package!* Permit Sonoma is recruiting to fill a Planner position that is currently funded through June 30, 2025. Permit Sonoma is currently recruiting to fill multiple Planner positions at either the I, II, or III levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. Join Our Team Permit Sonoma's Planning Division is responsible for zoning in unincorporated Sonoma County. The Planning Division develops and implements the Sonoma County General Plan, Local Coastal Program, and other adopted Area Plans or Specific Plans. The Division evaluates the environmental impacts of private development proposals and public projects, such as bridges, roads, and airport projects, and reviews new development proposals for conformance with the County's General Plan and Zoning Codes. About the Position As a Planner I, you will learn to process planning applications and research, prepare, and assist in the creation of planning projects, studies, and reports regarding economic development, environmental compliance and protection, solid waste, and related land use topics. Additionally, as a Planner I, you will develop the knowledge and skills to be able to assist your colleagues and County residents by explaining State and Federal statutes and County rules, ordinances, plans, policies, and regulations relevant to urban and regional land use and development. As an ideal candidate you will possess: Experience accurately creating, reviewing, and maintaining records and reports The ability to learn to interpret title reports; and review legal documents, market data, blueprints, and maps Experience creating technical guidance documents, and employing data visualization techniques Analytical and organizational skills The ability to provide effective customer service support, and work well with others Good judgement and the ability to make sound decisions The ability to efficiently manage a variety of projects and complete the work within tight deadlines Intermediate Microsoft Office, Adobe and GIS skills Bilingual skills (English/Spanish), are desired but not required What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This Planner I employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: None required. Education: Any combination of education and/or training that would provide an opportunity to acquire the knowledge and abilities listed. Normally, education equivalent to a Bachelor's degree from an accredited college or university with major course work in urban, regional or environmental planning, solid waste planning, geography, architecture, landscape architecture, economics, environmental studies, or a related field. Full time work experience equivalent to that of a County Planning Technician or Permit Specialist may substitute for two years of the required education. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: the principles, methods, theories, practices, and techniques of urban and regional land-use and environmental planning and development; social, environmental and economic principles, and of their application to urban and rural development; research methodology including methods of gathering, compiling and analyzing data required for planning studies, and of standard statistical methods and procedures as they apply to the use of socio-economic and environmental data; the principles, practices and techniques of drafting and other graphic arts; electronic information systems. Ability to: plan, organize and carry through research projects effectively; select proper research methodology and apply it to planning problems; read and interpret maps and legal property descriptions; learn to problem solve and understand, interpret, and explain a wide variety of laws, ordinances, codes, rules and regulations relating to land use issues; present the results of research effectively in oral, written or in graphic form; advise citizen groups and various boards orally and in writing concerning specific planning projects and programs; prepare clear and concise written reports; establish and maintain effective working relationships with county employees, other public agencies and the general public; reason logically and speak effectively; utilize electronic information systems and analyze and interpret such information. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CA HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/20/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join Permit Sonoma as a Planner II! Starting salary up to $44.90/hour ($93,711/year) and a competitive total compensation package!* P ermit Sonoma is recruiting to fill a Planner position that is currently funded through June 30, 2025. Permit Sonoma is currently recruiting to fill multiple Planner position at either the I, II, or III levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. Join Our Team Permit Sonoma's Planning Division is responsible for zoning in unincorporated Sonoma County. The Planning Division develops and implements the Sonoma County General Plan, Local Coastal Program, and other adopted Area Plans or Specific Plans. The Division evaluates the environmental impacts of private development proposals and public projects, such as bridges, roads, and airport projects, and reviews new development proposals for conformance with the County's General Plan and Zoning Codes. About the Position As a Planner II, you will process and coordinate complex planning applications and research, prepare, and create planning projects, studies, and reports regarding economic development, environmental compliance and protection, solid waste, and related land use topics. Planner IIs assist their colleagues, and County residents, by explaining State and Federal statutes and County rules, ordinances, plans, policies, and regulations relevant to urban and regional land use and development. As an ideal candidate you will possess: Public agency planning experience administering local ordinances and State and Federal statutes Experience interpreting title reports and reviewing legal documents, market data, blueprints, and maps Knowledge and understanding of California Environmental Quality Act (CEQA) requirements Experience accurately creating, reviewing, and maintaining records and reports Experience creating technical guidance documents, and employing data visualization techniques The ability to provide effective customer service support Good judgement and the ability to make sound decisions Intermediate to advanced Microsoft Office, Adobe and GIS skills Bilingual skills (English/Spanish), are desired, but not required What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Career Advancement - With time and good performance, the opportunity for advancement to Planner III Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This Planner II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, one year of professional planning experience at the equivalent level of Planner I with Sonoma County, would provide such opportunity. Education: Any combination of education and/or training that would provide an opportunity to acquire the knowledge and abilities listed. Normally, education equivalent to a Bachelor's degree from an accredited college or university with major course work in urban, regional or environmental planning, solid waste planning, geography, architecture, landscape architecture, economics, environmental studies or a related field would provide such an opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: the principles, methods, theories, practices, and techniques of urban and regional land-use and environmental planning and development; social, environmental and economic principles, and of their application to urban and rural development and conservation; research methodology including methods of gathering, compiling and analyzing data required for planning studies, and of standard statistical methods and procedures as they apply to the use of socio-economic and environmental data; county government and of other governmental agencies which have a coordinative relationship with county government; electronic information systems. Ability to: evaluate graphic design and site plans related to development proposals; plan, organize and carry through research projects effectively; understand and develop current knowledge in special areas such as environment, transportation, population growth and density; select proper methodology and apply it to planning problems; present the results of research effectively in oral, written or graphic form; read and interpret maps and legal property descriptions; learn to problem solve and understand, interpret, and explain a wide variety of laws, ordinances, codes, rules and regulations relating to land use issues; advise citizens groups and various boards orally and in writing concerning specific planning projects and programs; prepare clear and concise written reports; reason logically and speak effectively; establish and maintain effective working relationships with County employees other public agencies and the general public; utilize electronic information systems and analyze and interpret such information.. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CA HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/20/2024 11:59 PM Pacific
Jun 06, 2024
Full Time
Position Information Join Permit Sonoma as a Planner II! Starting salary up to $44.90/hour ($93,711/year) and a competitive total compensation package!* P ermit Sonoma is recruiting to fill a Planner position that is currently funded through June 30, 2025. Permit Sonoma is currently recruiting to fill multiple Planner position at either the I, II, or III levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. Join Our Team Permit Sonoma's Planning Division is responsible for zoning in unincorporated Sonoma County. The Planning Division develops and implements the Sonoma County General Plan, Local Coastal Program, and other adopted Area Plans or Specific Plans. The Division evaluates the environmental impacts of private development proposals and public projects, such as bridges, roads, and airport projects, and reviews new development proposals for conformance with the County's General Plan and Zoning Codes. About the Position As a Planner II, you will process and coordinate complex planning applications and research, prepare, and create planning projects, studies, and reports regarding economic development, environmental compliance and protection, solid waste, and related land use topics. Planner IIs assist their colleagues, and County residents, by explaining State and Federal statutes and County rules, ordinances, plans, policies, and regulations relevant to urban and regional land use and development. As an ideal candidate you will possess: Public agency planning experience administering local ordinances and State and Federal statutes Experience interpreting title reports and reviewing legal documents, market data, blueprints, and maps Knowledge and understanding of California Environmental Quality Act (CEQA) requirements Experience accurately creating, reviewing, and maintaining records and reports Experience creating technical guidance documents, and employing data visualization techniques The ability to provide effective customer service support Good judgement and the ability to make sound decisions Intermediate to advanced Microsoft Office, Adobe and GIS skills Bilingual skills (English/Spanish), are desired, but not required What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Career Advancement - With time and good performance, the opportunity for advancement to Planner III Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This Planner II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, one year of professional planning experience at the equivalent level of Planner I with Sonoma County, would provide such opportunity. Education: Any combination of education and/or training that would provide an opportunity to acquire the knowledge and abilities listed. Normally, education equivalent to a Bachelor's degree from an accredited college or university with major course work in urban, regional or environmental planning, solid waste planning, geography, architecture, landscape architecture, economics, environmental studies or a related field would provide such an opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: the principles, methods, theories, practices, and techniques of urban and regional land-use and environmental planning and development; social, environmental and economic principles, and of their application to urban and rural development and conservation; research methodology including methods of gathering, compiling and analyzing data required for planning studies, and of standard statistical methods and procedures as they apply to the use of socio-economic and environmental data; county government and of other governmental agencies which have a coordinative relationship with county government; electronic information systems. Ability to: evaluate graphic design and site plans related to development proposals; plan, organize and carry through research projects effectively; understand and develop current knowledge in special areas such as environment, transportation, population growth and density; select proper methodology and apply it to planning problems; present the results of research effectively in oral, written or graphic form; read and interpret maps and legal property descriptions; learn to problem solve and understand, interpret, and explain a wide variety of laws, ordinances, codes, rules and regulations relating to land use issues; advise citizens groups and various boards orally and in writing concerning specific planning projects and programs; prepare clear and concise written reports; reason logically and speak effectively; establish and maintain effective working relationships with County employees other public agencies and the general public; utilize electronic information systems and analyze and interpret such information.. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CA HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/20/2024 11:59 PM Pacific
City of Santa Monica
City of Santa Monica, California, United States
Job Summary On-line City applications will be accepted by the Human Resources Department during the application filing period: June 3, 2024 - June 21, 2024 at 5:00 PM. Only the first 150 qualified applications received will be accepted for further consideration . PLEASE NOTE: Effective July 1, 2024, pending City Council approval, the new salary will be: Step Hourly Rate Monthly Rate Annual Rate 1 $30.38 $5,265 $63,180 2 $31.88 $5,525 $66,300 3 $33.75 $5,850 $70,200 4 $35.63 $6,175 $74,100 5 $37.50 $6,500 $78,000 Joining the Santa Monica Police Department as a Public Services Officer offers a unique opportunity to make a meaningful impact in the community. If you thrive on engaging with the public and have a year of recent, paid related work experience involving heavy public contact, this role is tailor-made for you. As a vital part of our team, you'll play a crucial role in ensuring public safety and fostering positive community relationships. Your responsibilities will involve significant interaction with the community, providing assistance, and contributing to the overall well-being of Santa Monica residents. This position not only allows you to utilize your existing skills in public contact but also provides a platform for personal and professional growth within a dynamic and supportive law enforcement environment. By choosing to become a Public Services Officer, you'll be joining an esteemed department known for its commitment to excellence and community-oriented policing. If you're passionate about making a difference, being a bridge between law enforcement and the public, and contributing to a safer and stronger community, we encourage you to apply and be part of the Santa Monica Police Department's dedicated team. Your dedication to public service will be both valued and rewarded in this challenging and fulfilling role. DEFINITION Patrols all areas of the City, including parks, airport, beach, downtown business district, alleys, parking structures, light rail, and other City facilities by foot, bicycle, and other vehicles to provide general security services, perform facility inspections, enforce park rules, City ordinances, laws, and regulations. SUPERVISION Works under the close supervision of a Public Services Supervisor who frequently provides detailed instructions, reviews work in progress, and monitors field performance. No supervision exercised. Representative Duties Patrols all areas of the City, including parks, airport, beach, downtown business district, alleys, parking structures, light rail, and other City facilities by foot, bicycle, and other vehicles to provide general security services, perform facility inspections. Enforce City municipal codes, laws, rules and regulations of areas assigned. Conducts general crowd and traffic control, reviews permits, monitors park fields and other City facilities for irregularities or unauthorized use. Interacts with City staff regarding general operations at assigned areas, assisting with the securing of fields, parking lots, gates and unattended property, and other City facilities as designated. Monitors storage containers and releases property when properly identified. Monitors police radio calls and responds to situations as needed. Resolves non-violent disputes and minor disturbances. Performs general crowd and vehicle traffic control as directed. Issues notices of violation, parking citations and other applicable citations, including but not limited to administrative citations to individuals in violation of municipal codes and infractions on the beach, parks, parking structures, and other areas patrolled City-wide. Writes minor non-custody reports. Utilizes noise decibel meter to test noise level. Appears in court as needed. Follows applicable safety rules and regulations. Reports hazardous, unsafe or irregular conditions within the patrol area. Provides information, direction and assistance to the public and local merchants. Responds to medical aid calls as a first responder. Performs other related duties, as assigned. Requirements Knowledge, Abilities and Skills : Knowledge of : General security practices and patrol procedures. Resource and referral information. Effective customer service techniques. Ability to : Learn relevant park rules and regulations, municipal codes, air traffic codes, police policy and procedures, penal codes, vehicle codes, health and safety codes, and business and professional codes. Interact and provide information and direction and to assist the public and City staff. Learn about City attractions and services. Make and record accurate, detailed observations. Monitor and operate radio equipment, learn appropriate radio codes, procedures. Use good judgment, grasp information quickly, and take appropriate action. Work independently. Establish and maintain effective and cooperative working relationships with City employees and the public. Provide effective customer service. Skill in : Reading, writing and communicating at an appropriate level. The use of personal computers and applicable software applications. Working with various segments of the population in difficult situations. Determining priority calls to police. Determining when to elevate incident. Riding a bicycle and operating a motor vehicle. Performing mathematical calculations at an appropriate level. Education, Training and Experience : Graduation from high school or the equivalent. One year of recent, paid related work experience involving heavy public contact. Licenses and Certificates : Possession of a valid Class C driver license. Completion of a POST approved Bicycle Patrol course for non-sworn employees within six months from the date of hire. A standard first aid certificate, CPR and POST Penal Code 832 certificates must all be obtained within the first twelve months from date of hire. Supplemental Information HOW TO APPLY : An on-line City application and required supplemental questions must be completed for this position. All applicants will be reviewed and only those candidates determined to be most qualified for the position on the basis of experience, training and education, as submitted will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. SELECTION PROCESS : All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. T esting will consist of the following: Written Examination: 100% Performance Examination (Bicycle Obstacle Course) : Pass/Fail BACKGROUND INVESTIGATIONS : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. NOTE : If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Equity & Inclusion Statement The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! REQUESTS FOR ACCOMMODATIONS: Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination WORKING CONDITIONS: Work is generally performed inside and out in seasonal climate and weather conditions where noise, dust, dirt, vibrations, odors, and fuel fumes are generally encountered. Physical demands included walking, climbing, running, bending, riding a bicycle, standing for prolonged time periods and moving of objects requiring motions such as dragging, bending and carrying and lifting up to 25 lbs. May be required to work weekends, evenings, holidays, on-call and overtime. For more comprehensive information, click HERE to access the Essential Functions Job Analysis for this job classification. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 6/21/2024 5:00 PM Pacific
Jun 04, 2024
Full Time
Job Summary On-line City applications will be accepted by the Human Resources Department during the application filing period: June 3, 2024 - June 21, 2024 at 5:00 PM. Only the first 150 qualified applications received will be accepted for further consideration . PLEASE NOTE: Effective July 1, 2024, pending City Council approval, the new salary will be: Step Hourly Rate Monthly Rate Annual Rate 1 $30.38 $5,265 $63,180 2 $31.88 $5,525 $66,300 3 $33.75 $5,850 $70,200 4 $35.63 $6,175 $74,100 5 $37.50 $6,500 $78,000 Joining the Santa Monica Police Department as a Public Services Officer offers a unique opportunity to make a meaningful impact in the community. If you thrive on engaging with the public and have a year of recent, paid related work experience involving heavy public contact, this role is tailor-made for you. As a vital part of our team, you'll play a crucial role in ensuring public safety and fostering positive community relationships. Your responsibilities will involve significant interaction with the community, providing assistance, and contributing to the overall well-being of Santa Monica residents. This position not only allows you to utilize your existing skills in public contact but also provides a platform for personal and professional growth within a dynamic and supportive law enforcement environment. By choosing to become a Public Services Officer, you'll be joining an esteemed department known for its commitment to excellence and community-oriented policing. If you're passionate about making a difference, being a bridge between law enforcement and the public, and contributing to a safer and stronger community, we encourage you to apply and be part of the Santa Monica Police Department's dedicated team. Your dedication to public service will be both valued and rewarded in this challenging and fulfilling role. DEFINITION Patrols all areas of the City, including parks, airport, beach, downtown business district, alleys, parking structures, light rail, and other City facilities by foot, bicycle, and other vehicles to provide general security services, perform facility inspections, enforce park rules, City ordinances, laws, and regulations. SUPERVISION Works under the close supervision of a Public Services Supervisor who frequently provides detailed instructions, reviews work in progress, and monitors field performance. No supervision exercised. Representative Duties Patrols all areas of the City, including parks, airport, beach, downtown business district, alleys, parking structures, light rail, and other City facilities by foot, bicycle, and other vehicles to provide general security services, perform facility inspections. Enforce City municipal codes, laws, rules and regulations of areas assigned. Conducts general crowd and traffic control, reviews permits, monitors park fields and other City facilities for irregularities or unauthorized use. Interacts with City staff regarding general operations at assigned areas, assisting with the securing of fields, parking lots, gates and unattended property, and other City facilities as designated. Monitors storage containers and releases property when properly identified. Monitors police radio calls and responds to situations as needed. Resolves non-violent disputes and minor disturbances. Performs general crowd and vehicle traffic control as directed. Issues notices of violation, parking citations and other applicable citations, including but not limited to administrative citations to individuals in violation of municipal codes and infractions on the beach, parks, parking structures, and other areas patrolled City-wide. Writes minor non-custody reports. Utilizes noise decibel meter to test noise level. Appears in court as needed. Follows applicable safety rules and regulations. Reports hazardous, unsafe or irregular conditions within the patrol area. Provides information, direction and assistance to the public and local merchants. Responds to medical aid calls as a first responder. Performs other related duties, as assigned. Requirements Knowledge, Abilities and Skills : Knowledge of : General security practices and patrol procedures. Resource and referral information. Effective customer service techniques. Ability to : Learn relevant park rules and regulations, municipal codes, air traffic codes, police policy and procedures, penal codes, vehicle codes, health and safety codes, and business and professional codes. Interact and provide information and direction and to assist the public and City staff. Learn about City attractions and services. Make and record accurate, detailed observations. Monitor and operate radio equipment, learn appropriate radio codes, procedures. Use good judgment, grasp information quickly, and take appropriate action. Work independently. Establish and maintain effective and cooperative working relationships with City employees and the public. Provide effective customer service. Skill in : Reading, writing and communicating at an appropriate level. The use of personal computers and applicable software applications. Working with various segments of the population in difficult situations. Determining priority calls to police. Determining when to elevate incident. Riding a bicycle and operating a motor vehicle. Performing mathematical calculations at an appropriate level. Education, Training and Experience : Graduation from high school or the equivalent. One year of recent, paid related work experience involving heavy public contact. Licenses and Certificates : Possession of a valid Class C driver license. Completion of a POST approved Bicycle Patrol course for non-sworn employees within six months from the date of hire. A standard first aid certificate, CPR and POST Penal Code 832 certificates must all be obtained within the first twelve months from date of hire. Supplemental Information HOW TO APPLY : An on-line City application and required supplemental questions must be completed for this position. All applicants will be reviewed and only those candidates determined to be most qualified for the position on the basis of experience, training and education, as submitted will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. SELECTION PROCESS : All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. T esting will consist of the following: Written Examination: 100% Performance Examination (Bicycle Obstacle Course) : Pass/Fail BACKGROUND INVESTIGATIONS : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. NOTE : If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Equity & Inclusion Statement The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! REQUESTS FOR ACCOMMODATIONS: Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination WORKING CONDITIONS: Work is generally performed inside and out in seasonal climate and weather conditions where noise, dust, dirt, vibrations, odors, and fuel fumes are generally encountered. Physical demands included walking, climbing, running, bending, riding a bicycle, standing for prolonged time periods and moving of objects requiring motions such as dragging, bending and carrying and lifting up to 25 lbs. May be required to work weekends, evenings, holidays, on-call and overtime. For more comprehensive information, click HERE to access the Essential Functions Job Analysis for this job classification. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 6/21/2024 5:00 PM Pacific
City of LIvermore
Livermore, California, United States
Description The City of Livermore is accepting applications for the position of Administrative Technician in the Housing and Human Services Division. Click here to view the job posting for more information. DEFINITION Under general supervision, provides a variety of technical duties and administrative support to a department or division's highly specialized program and/or projects; assists with program monitoring and evaluation; researches, gathers, and interprets data, including statistical data; conducts program outreach; performs inter-disciplinary policy-related research; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS Positions in this classification perform complex, technical administrative work in support of one or more major programs/projects. Position incumbents have technical, highly specialized knowledge in federal, state, and local laws, procedures, ordinances, and other regulatory information of the program area to which assigned. Incumbents research issues, analyze, prepare written and verbal reports, and provide day-to-day program/project support. SUPERVISION RECEIVED General supervision is provided by a program manager or division head. Work assignments may also be made by the department director. SUPERVISION EXERCISED None. Examples of Important and Essential Functions General Program Support Functions Coordinates program/project efforts with other departments, organizations, and public agencies to make the program work in a more effective manner; responds to inquiries from other departments, organizations, public agencies, and the general public; prepares annual contracts and monitors for program compliance; collects, verifies, and organizes statistical and informational data from a variety of sources; analyzes and interprets collected data providing comparative analyses as required; performs technical and clerical procedures specific to each project in order to complete project requirements; prepares written and verbal reports, as appropriate, in support of reasoned conclusions; keeps current of technological advances that can enhance research efforts; performs research tasks that require a more narrow focus and knowledge of community; and may conduct public presentations and outreach activities. Administrative Functions Maintains administrative records system for program/project area to which assigned; collects and inputs demographic and program performance data into automated systems; maintains specialized databases including software upgrades; gathers and translates statistical data and prepares and maintains accurate reports and spreadsheets, including reports to federal, state and local agencies; drafts, prepares, and proofreads correspondence, minutes, reports, documents, and agreements for supervisor’s review in conformance with departmental policies, practices, and procedures; may assist with the completion of the annual budget and other special reports for the program/project area to which assigned; prepares Requests for Proposal or Qualification to secure special services and products; operates modern office equipment; processes program invoices for payment and reviews for accuracy; maintains scheduling and event calendars; may maintain and update content on Department/Division web pages and social media posts; may provide lead direction to office support staff and volunteers, including assigning work and checking work in progress; and may provide staff assistance to advisory boards or commissions and citizen groups. Specialized Program Support Functions Airport Administers all Airport Noise Abatement & Noise Reduction Program functions; maintains records for all aircraft noise and safety-related complaints pursuant to federal and local agency requirements; responds to all noise complaints in a timely, professional and courteous manner; suggests and implements appropriate aircraft noise abatement techniques, as applicable; explains Airport Rules & Regulations to potential Airport hangar and tie-down customers; reviews, processes, and maintains hangar waiting list applications for Airport hangars; prepares and reviews Hangar Lease Agreements for qualified applicants; plays an active role in conducting annual hangar inspections and initiating tenant follow-up to assure compliance with the Livermore Municipal Code; coordinates the annual Airport Open House and Air Show, including scheduling performers for the Air Show portion, obtaining Contract for Services agreements and FAA Air Show Waiver application for all performers, and working closely with the FAA and FSDO (Flight Standards District Office) representative to ensure compliance; procures sponsors, advertising, and funding, and encourages Airport community participation through advertising and direct tenant contact; maintains required Airport hangar and aircraft records, and ensures that all reporting requirements for federal, state, and local regulatory agencies are met, including preparing detailed reports; prepares a monthly Airport tenant newsletter; prepares or assists in the preparation of informational materials, as needed; assists in the coordination, preparation, and publication of Airport Commission agenda packets and associated follow-up; attends Airport Commission meetings and takes and transcribes meeting minutes, and posts notices as required under the Brown Act; coordinates the Airport’s records management in accordance with City policy; administrators the FBO fuel flowage payments, conducts training for users, and prepares reports and ensures accurate reporting; and assists with updating the comprehensive Airport Procedure Manual. Engineering Interprets data requests and generates reports based on Division specific performance criteria; assists with monitoring activities against performance criteria, state law, and City ordinances and policies, such as submittal requirements, public contract requirements, and public notification requirements, and other requirements; maintains or assists in maintaining and improves specialized engineering databases and other records management systems and fund reporting systems; coordinates the engineering records management system in accordance with grantor agencies, City practices and policies, and state and federal mandates; processes transportation permits and traffic work orders, including collecting and interpreting data, tracking and monitoring permits, reviewing and obtaining interdepartmental sign offs, and assuring compliance with federal, state and City standards and policies; prepares and evaluates requests for proposals and requests for qualifications, as assigned; monitors contracts for compliance with terms of agreements; coordinates the preparation of engineering reports and presentations for City Council agendas and associated efforts, such as public noticing, public filings for NOT Final Maps, easements, and other details; provides information and answers inquiries about laws and regulations from a variety of individuals concerning transportation permits, traffic work orders, capital projects, pavement management, and sidewalk programs, and other program areas; maintains and updates the content of the department/division web pages and social media posts; prepares engineering articles for City newsletters and public outreach programs; and assists in updating various engineering procedures manuals, such as the Design Manual, Construction Manual, CIP Boilerplate Specifications, Development Processing Manual, and other procedures manuals, including data gathering, evaluation, and comparison analysis. Housing & Human Services Assists with the coordination and implementation of the City’s Housing and Human Services Strategic Plan goals and objectives; assists with preparing contracts with non-profit providers, developers and monitors for compliance; conducts public outreach and facilitates workshops; assists with preparing grant monitoring reports to federal, state and local agencies; monitors contractor compliance ; maintains specialized data bases regarding applicants to various City housing and human services programs; makes recommendations on applicant qualifications for approval/denial; prepares and facilitates the execution of housing and human services documents and agreements; coordinates with developers, program contractors and the public to facilitate homebuyer loans and purchases; works with the City’s financial and legal departments to develop and execute various agreements including the housing and human services grant program funding agreements, promissory notes, deeds of trust and real estate contracts; provides technical assistance to non-profits, lenders, realtors, escrow companies, and first-time homebuyer program applicants; reviews documents for program compliance; prepares loan payoffs ensuring financial terms and conditions of the City have been met; creates maps using web-based programs; maintains division webpages; assists in the preparation of county, state, and federal housing and human services grant applications; prepares or assists in the preparation of City Council Reports; assists with monitoring of City’s regulatory and subrecipient grant agreements; provides staff support to the Human Services Commission; responds to questions and requests for information from a variety of individuals and agencies; assists with the preparation of the Housing & Human Services annual budget; assists with the negotiation of the terms and conditions of leases and licensing agreements at the Multi Service Center and other City-owned properties; prepares RFP for City property management services and coordinates with property management contractor on reviews of monthly budget reports and invoices for contract compliance; provides direction to property manager for the maintenance and/or repair of properties; and, assists in preparing warrants for invoices received. Library/Literacy Program Recruits, interviews, trains, and evaluates learners, tutors, and other supporting volunteers for the Livermore Library Department Literacy Program; integrates literacy services within general library services; assists in developing and implementing program policies and procedures; selects, orders, and maintains the program’s instructional and literacy-related database; matches learners with appropriate tutors; maintains accurate records on learners and tutors; provides guidance, support, and referrals to learners and tutors; evaluates program effectiveness and prepares monthly and annual reports; prepares and publish quarterly newsletters; identifies and implements community outreach efforts, including program promotions, presentations, and participation in local meetings and events; collaborates with community organizations, educators, and businesses to develop partnerships for referrals, support, and other mutually beneficial relationships such as memorandums of understanding, funding requests, and similar activities to support literacy awareness and advocates. Water Resources Supports the Water Resources Division’s asset management and safety programs; supports and explains the asset management direction based on knowledge of Water, Collection System, and Plant operations; attends and participates in the Division’s Asset Management Technical Committee meetings; maintains the Division’s Asset Management procedure and user manual; assists in developing and establishing work procedures; maintains program records and databases in a Computerized Maintenance Management System; inputs asset information into automated systems, including Geographical Information System (GIS); maintains, develops, or manipulates databases, reference tables, or other computer records using specialized software; explains and educates users on asset management program requirements to meet program guidelines and standards; explains Title 8 safety requirements and maintains safety program records; serves as Division’s safety program coordinator and prepares agenda packets and minutes for Division’s Safety Committee; creates, tracks, reviews, and closes safety work orders; tracks safety training, identifies training needs, and arranges for safety training including preparing contract documents; collects and interprets work order, asset, safety and GIS field data from field staff and enters data into specialized databases; interprets data requests and generates reports based on Division-specific Key Performance Indicators (KPIs); continually monitors Division performance and procedures to ensure adherence to Division-specific best management practices; assists in monitoring safety compliance; and procures vendors, and orders and maintains safety supplies. Water Resources/Water Section Supports the Water Resources Division’s Backflow Prevention Program and Water Conservation Program; provides water section-related technical information, data, materials, and education via verbal and written communication to the general public, City employees, vendors, management, contractors, and state/county personnel, such as notices for required testing, regulatory information and mandates, water backflow and cross connection control issues, and other water-related topics; prepares and delivers letters of compliance; provides contractors and the public with standard details used for backflow prevention assembly installations; communicates positively with customers and testers in an adversarial environment to resolve deficiencies and maintain backflow program requirements; maintains required records, such as the annual backflow prevention device testing records, approved tester’s list, and other records; maintains, develops, and utilizes databases, reference tables, and other computer records using specialized software, such as Geographical Information System (GIS), Computerized Maintenance Management System, and other systems; completes a variety of reports, such as State-mandated water use objectives and conservation laws compliance, and other reports; reviews and approves backflow testers’ certificates; assists in completing surveys and developing work procedures; performs detailed calculations; attends and participates in internal and external water-related meetings and trainings, as assigned; and may assist with basic cross-connection inspections, as assigned. Job Related and Essential Qualifications Demonstrated Knowledge of : Data collection methods; general functions and objectives of municipal government; program monitoring and evaluation methods; principles, practices, procedures, terminology, methodology, research techniques, laws, rules, and regulations pertaining to the program area to which assigned; community referral services and agencies; basic accounting techniques; contractual agreements as per program area to which assigned; modern office practices and procedures; proper English usage, spelling, grammar, punctuation and demonstrated proficiency; effective communication techniques; business letter writing formats; records maintenance, alphabetic and numeric filing systems; operation of modern office equipment; and personal computer operating systems and software applications. Demonstrated Skills to : Interpret rules and regulations; track many details and keep a variety of projects moving forward at the same time; collect and organize data; operate a computer; analyze problems and develop solutions using initiative, tact, and good judgment; work independently and in a team; meet deadlines; remain flexible and adapt to changing conditions; handle a variety of projects/tasks simultaneously; ensure that service is positive, prompt, and accurate and follow-up is timely; work with individuals of varied ethnic, social, and economic backgrounds; respond to customer needs in a professional, creative, and courteous manner; organize and effectively manage office functions; effectively communicate, both verbally and in writing; read maps and plans; operate modern office equipment; maintain accurate up-to-date filing system; relate effectively with those contacted in the course of work; work with minimal supervision; research and organize information from various sources for report writing and/or problem solving; develop solutions within established guidelines, using initiative, tact, and good judgment; be flexible and adapt to changing conditions; utilize personal computers and computer software to perform word processing, spreadsheet, and specialized functions; and exemplify an enthusiastic, resourceful, and effective service attitude with the public, co-workers, and others who are contacted in the course of the work. Ability to : Learn, interpret, and apply City, department, and division rules, regulations, ordinances, policies, and practices; and effectively apply the required knowledge and skills in the daily performance of assigned duties. Experience, Education, and Training Guidelines Any combination of experience, education, and training that would provide the best qualified candidate. A typical way to obtain the knowledge, skill, and abilities would be: Experience : Two years of progressively responsible administrative program experience involving program conformance monitoring, research, report writing, and extensive public contact. Education : Equivalent to graduation from high school, supplemented by college level courses in business administration, finance, real estate, economics, accounting, planning, or a related field. An associate of arts or science degree in a related field is desirable and may substitute for twelve months of the required experience. Training : Any recent training, such as academic courses and certification programs which are relevant to this job classification. Certification : None License : Certain positions may require the possession of a valid California Driver's license and satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work scheduled and emergency overtime; and attend meetings, workshops, and seminars during work and non-work hours. Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment; read fine print and computer monitors; converse in person and over the telephone; write and take notes; operate a computer and calculator; bend, stoop, stretch, and reach; attend numerous off site meetings at various locations throughout the day; and strength to safely lift and maneuver office supplies and equipment weighing up to 30 pounds. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 7/8/2024 5:00 PM Pacific
Jun 19, 2024
Full Time
Description The City of Livermore is accepting applications for the position of Administrative Technician in the Housing and Human Services Division. Click here to view the job posting for more information. DEFINITION Under general supervision, provides a variety of technical duties and administrative support to a department or division's highly specialized program and/or projects; assists with program monitoring and evaluation; researches, gathers, and interprets data, including statistical data; conducts program outreach; performs inter-disciplinary policy-related research; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS Positions in this classification perform complex, technical administrative work in support of one or more major programs/projects. Position incumbents have technical, highly specialized knowledge in federal, state, and local laws, procedures, ordinances, and other regulatory information of the program area to which assigned. Incumbents research issues, analyze, prepare written and verbal reports, and provide day-to-day program/project support. SUPERVISION RECEIVED General supervision is provided by a program manager or division head. Work assignments may also be made by the department director. SUPERVISION EXERCISED None. Examples of Important and Essential Functions General Program Support Functions Coordinates program/project efforts with other departments, organizations, and public agencies to make the program work in a more effective manner; responds to inquiries from other departments, organizations, public agencies, and the general public; prepares annual contracts and monitors for program compliance; collects, verifies, and organizes statistical and informational data from a variety of sources; analyzes and interprets collected data providing comparative analyses as required; performs technical and clerical procedures specific to each project in order to complete project requirements; prepares written and verbal reports, as appropriate, in support of reasoned conclusions; keeps current of technological advances that can enhance research efforts; performs research tasks that require a more narrow focus and knowledge of community; and may conduct public presentations and outreach activities. Administrative Functions Maintains administrative records system for program/project area to which assigned; collects and inputs demographic and program performance data into automated systems; maintains specialized databases including software upgrades; gathers and translates statistical data and prepares and maintains accurate reports and spreadsheets, including reports to federal, state and local agencies; drafts, prepares, and proofreads correspondence, minutes, reports, documents, and agreements for supervisor’s review in conformance with departmental policies, practices, and procedures; may assist with the completion of the annual budget and other special reports for the program/project area to which assigned; prepares Requests for Proposal or Qualification to secure special services and products; operates modern office equipment; processes program invoices for payment and reviews for accuracy; maintains scheduling and event calendars; may maintain and update content on Department/Division web pages and social media posts; may provide lead direction to office support staff and volunteers, including assigning work and checking work in progress; and may provide staff assistance to advisory boards or commissions and citizen groups. Specialized Program Support Functions Airport Administers all Airport Noise Abatement & Noise Reduction Program functions; maintains records for all aircraft noise and safety-related complaints pursuant to federal and local agency requirements; responds to all noise complaints in a timely, professional and courteous manner; suggests and implements appropriate aircraft noise abatement techniques, as applicable; explains Airport Rules & Regulations to potential Airport hangar and tie-down customers; reviews, processes, and maintains hangar waiting list applications for Airport hangars; prepares and reviews Hangar Lease Agreements for qualified applicants; plays an active role in conducting annual hangar inspections and initiating tenant follow-up to assure compliance with the Livermore Municipal Code; coordinates the annual Airport Open House and Air Show, including scheduling performers for the Air Show portion, obtaining Contract for Services agreements and FAA Air Show Waiver application for all performers, and working closely with the FAA and FSDO (Flight Standards District Office) representative to ensure compliance; procures sponsors, advertising, and funding, and encourages Airport community participation through advertising and direct tenant contact; maintains required Airport hangar and aircraft records, and ensures that all reporting requirements for federal, state, and local regulatory agencies are met, including preparing detailed reports; prepares a monthly Airport tenant newsletter; prepares or assists in the preparation of informational materials, as needed; assists in the coordination, preparation, and publication of Airport Commission agenda packets and associated follow-up; attends Airport Commission meetings and takes and transcribes meeting minutes, and posts notices as required under the Brown Act; coordinates the Airport’s records management in accordance with City policy; administrators the FBO fuel flowage payments, conducts training for users, and prepares reports and ensures accurate reporting; and assists with updating the comprehensive Airport Procedure Manual. Engineering Interprets data requests and generates reports based on Division specific performance criteria; assists with monitoring activities against performance criteria, state law, and City ordinances and policies, such as submittal requirements, public contract requirements, and public notification requirements, and other requirements; maintains or assists in maintaining and improves specialized engineering databases and other records management systems and fund reporting systems; coordinates the engineering records management system in accordance with grantor agencies, City practices and policies, and state and federal mandates; processes transportation permits and traffic work orders, including collecting and interpreting data, tracking and monitoring permits, reviewing and obtaining interdepartmental sign offs, and assuring compliance with federal, state and City standards and policies; prepares and evaluates requests for proposals and requests for qualifications, as assigned; monitors contracts for compliance with terms of agreements; coordinates the preparation of engineering reports and presentations for City Council agendas and associated efforts, such as public noticing, public filings for NOT Final Maps, easements, and other details; provides information and answers inquiries about laws and regulations from a variety of individuals concerning transportation permits, traffic work orders, capital projects, pavement management, and sidewalk programs, and other program areas; maintains and updates the content of the department/division web pages and social media posts; prepares engineering articles for City newsletters and public outreach programs; and assists in updating various engineering procedures manuals, such as the Design Manual, Construction Manual, CIP Boilerplate Specifications, Development Processing Manual, and other procedures manuals, including data gathering, evaluation, and comparison analysis. Housing & Human Services Assists with the coordination and implementation of the City’s Housing and Human Services Strategic Plan goals and objectives; assists with preparing contracts with non-profit providers, developers and monitors for compliance; conducts public outreach and facilitates workshops; assists with preparing grant monitoring reports to federal, state and local agencies; monitors contractor compliance ; maintains specialized data bases regarding applicants to various City housing and human services programs; makes recommendations on applicant qualifications for approval/denial; prepares and facilitates the execution of housing and human services documents and agreements; coordinates with developers, program contractors and the public to facilitate homebuyer loans and purchases; works with the City’s financial and legal departments to develop and execute various agreements including the housing and human services grant program funding agreements, promissory notes, deeds of trust and real estate contracts; provides technical assistance to non-profits, lenders, realtors, escrow companies, and first-time homebuyer program applicants; reviews documents for program compliance; prepares loan payoffs ensuring financial terms and conditions of the City have been met; creates maps using web-based programs; maintains division webpages; assists in the preparation of county, state, and federal housing and human services grant applications; prepares or assists in the preparation of City Council Reports; assists with monitoring of City’s regulatory and subrecipient grant agreements; provides staff support to the Human Services Commission; responds to questions and requests for information from a variety of individuals and agencies; assists with the preparation of the Housing & Human Services annual budget; assists with the negotiation of the terms and conditions of leases and licensing agreements at the Multi Service Center and other City-owned properties; prepares RFP for City property management services and coordinates with property management contractor on reviews of monthly budget reports and invoices for contract compliance; provides direction to property manager for the maintenance and/or repair of properties; and, assists in preparing warrants for invoices received. Library/Literacy Program Recruits, interviews, trains, and evaluates learners, tutors, and other supporting volunteers for the Livermore Library Department Literacy Program; integrates literacy services within general library services; assists in developing and implementing program policies and procedures; selects, orders, and maintains the program’s instructional and literacy-related database; matches learners with appropriate tutors; maintains accurate records on learners and tutors; provides guidance, support, and referrals to learners and tutors; evaluates program effectiveness and prepares monthly and annual reports; prepares and publish quarterly newsletters; identifies and implements community outreach efforts, including program promotions, presentations, and participation in local meetings and events; collaborates with community organizations, educators, and businesses to develop partnerships for referrals, support, and other mutually beneficial relationships such as memorandums of understanding, funding requests, and similar activities to support literacy awareness and advocates. Water Resources Supports the Water Resources Division’s asset management and safety programs; supports and explains the asset management direction based on knowledge of Water, Collection System, and Plant operations; attends and participates in the Division’s Asset Management Technical Committee meetings; maintains the Division’s Asset Management procedure and user manual; assists in developing and establishing work procedures; maintains program records and databases in a Computerized Maintenance Management System; inputs asset information into automated systems, including Geographical Information System (GIS); maintains, develops, or manipulates databases, reference tables, or other computer records using specialized software; explains and educates users on asset management program requirements to meet program guidelines and standards; explains Title 8 safety requirements and maintains safety program records; serves as Division’s safety program coordinator and prepares agenda packets and minutes for Division’s Safety Committee; creates, tracks, reviews, and closes safety work orders; tracks safety training, identifies training needs, and arranges for safety training including preparing contract documents; collects and interprets work order, asset, safety and GIS field data from field staff and enters data into specialized databases; interprets data requests and generates reports based on Division-specific Key Performance Indicators (KPIs); continually monitors Division performance and procedures to ensure adherence to Division-specific best management practices; assists in monitoring safety compliance; and procures vendors, and orders and maintains safety supplies. Water Resources/Water Section Supports the Water Resources Division’s Backflow Prevention Program and Water Conservation Program; provides water section-related technical information, data, materials, and education via verbal and written communication to the general public, City employees, vendors, management, contractors, and state/county personnel, such as notices for required testing, regulatory information and mandates, water backflow and cross connection control issues, and other water-related topics; prepares and delivers letters of compliance; provides contractors and the public with standard details used for backflow prevention assembly installations; communicates positively with customers and testers in an adversarial environment to resolve deficiencies and maintain backflow program requirements; maintains required records, such as the annual backflow prevention device testing records, approved tester’s list, and other records; maintains, develops, and utilizes databases, reference tables, and other computer records using specialized software, such as Geographical Information System (GIS), Computerized Maintenance Management System, and other systems; completes a variety of reports, such as State-mandated water use objectives and conservation laws compliance, and other reports; reviews and approves backflow testers’ certificates; assists in completing surveys and developing work procedures; performs detailed calculations; attends and participates in internal and external water-related meetings and trainings, as assigned; and may assist with basic cross-connection inspections, as assigned. Job Related and Essential Qualifications Demonstrated Knowledge of : Data collection methods; general functions and objectives of municipal government; program monitoring and evaluation methods; principles, practices, procedures, terminology, methodology, research techniques, laws, rules, and regulations pertaining to the program area to which assigned; community referral services and agencies; basic accounting techniques; contractual agreements as per program area to which assigned; modern office practices and procedures; proper English usage, spelling, grammar, punctuation and demonstrated proficiency; effective communication techniques; business letter writing formats; records maintenance, alphabetic and numeric filing systems; operation of modern office equipment; and personal computer operating systems and software applications. Demonstrated Skills to : Interpret rules and regulations; track many details and keep a variety of projects moving forward at the same time; collect and organize data; operate a computer; analyze problems and develop solutions using initiative, tact, and good judgment; work independently and in a team; meet deadlines; remain flexible and adapt to changing conditions; handle a variety of projects/tasks simultaneously; ensure that service is positive, prompt, and accurate and follow-up is timely; work with individuals of varied ethnic, social, and economic backgrounds; respond to customer needs in a professional, creative, and courteous manner; organize and effectively manage office functions; effectively communicate, both verbally and in writing; read maps and plans; operate modern office equipment; maintain accurate up-to-date filing system; relate effectively with those contacted in the course of work; work with minimal supervision; research and organize information from various sources for report writing and/or problem solving; develop solutions within established guidelines, using initiative, tact, and good judgment; be flexible and adapt to changing conditions; utilize personal computers and computer software to perform word processing, spreadsheet, and specialized functions; and exemplify an enthusiastic, resourceful, and effective service attitude with the public, co-workers, and others who are contacted in the course of the work. Ability to : Learn, interpret, and apply City, department, and division rules, regulations, ordinances, policies, and practices; and effectively apply the required knowledge and skills in the daily performance of assigned duties. Experience, Education, and Training Guidelines Any combination of experience, education, and training that would provide the best qualified candidate. A typical way to obtain the knowledge, skill, and abilities would be: Experience : Two years of progressively responsible administrative program experience involving program conformance monitoring, research, report writing, and extensive public contact. Education : Equivalent to graduation from high school, supplemented by college level courses in business administration, finance, real estate, economics, accounting, planning, or a related field. An associate of arts or science degree in a related field is desirable and may substitute for twelve months of the required experience. Training : Any recent training, such as academic courses and certification programs which are relevant to this job classification. Certification : None License : Certain positions may require the possession of a valid California Driver's license and satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work scheduled and emergency overtime; and attend meetings, workshops, and seminars during work and non-work hours. Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment; read fine print and computer monitors; converse in person and over the telephone; write and take notes; operate a computer and calculator; bend, stoop, stretch, and reach; attend numerous off site meetings at various locations throughout the day; and strength to safely lift and maneuver office supplies and equipment weighing up to 30 pounds. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 7/8/2024 5:00 PM Pacific