Job Summary CITY OF KINGMAN INFORMATION TECHNOLOGY COORDINATOR IT DEPARTMENT $24.05 - $28.82 /HOURLY $50,024 - $60,029/ANNUALLY (HIRE IN RANGE; DOQ) POSITION IS FLSA NON-EXEMPT Learn more about our Benefits & Wellness Incentives
APPLICATION MUST BE RECEIVED BY 7/1/24 5:00PM The City of Kingman is seeking an individual to fill an Information Technology Coordinator position. The ideal team member should be able to demonstrate their cap abilities to perform administrative and technical duties to support the City’s computer, network and phone platforms. Our team members enjoy working on a variety of projects in a team-focused, customer-oriented environment. OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai Mountain Ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes, and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety, and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive.
For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page, and our Go Kingman tourism page for more information.
GENERAL DESCRIPTION OF POSITION
Under general direction, performs administrative and technical duties ensuring the proper functioning of related technology for the City’s computer, network, and phone platforms.
SUPERVISION RECEIVED Works under general supervision of the Information Technology Asst. Director.
SUPERVISION EXERCISED
None
Minimum Qualifications/Special RequirementsEDUCATION AND EXPERIENCE- Equivalent to an Associate’s Degree in computer science, information systems or a closely related field plus
- Two (2) years of responsible computer systems, systems analysis, network management, or related experience;
- Any combination of education, experience and training which demonstrates the knowledge and experience to perform the work.
KNOWLEDGEWorking knowledge of modern and complex practices of computer systems; Microsoft Windows desktop and server operating systems; Windows networking; Web based applications; Website creation and maintenance; Voice over IP (VoIP) administration and troubleshooting.
SKILLSSkill in operation of the listed tools and equipment; Analyzing hardware and software malfunctions and determining effective solutions; Assessing and prioritizing multiple tasks, projects and demands; Following and effectively communicating technically complex instructions.
ABILITIESAbility to maintain efficient and effective automated systems; Coordinate or install software and hardware upgrades; Perform complex arithmetic computations accurately and quickly; Establish, maintain and foster effective working relationships with users, co-workers, vendors and supervisors in a highly technical environment; Communicate effectively orally and in writing; Work under pressure and/or frequent interruptions; Analyze customer needs and systems accurately and logically and implement improvements; Communicate with and instruct others using technical and non-technical language to explain complex subjects and processes; Observe and adhere to proper safety precautions.
SPECIAL REQUIREMENTS- Valid Arizona Driver’s License
- Current CompTIA A+ certification, or ability to obtain within 6 months
WORK ENVIRONMENTThe work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands.
Essential FunctionsEssential Functions are not intended to be an exhaustive list of all responsibilities, duties, and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it.
- Provides effective service, training, and technical support to users in day-to-day operations; Coordinates activities with other divisions and outside agencies.
- Installs, repairs, and provides assistance with computer systems; diagnoses hardware and software configuration issues; installs hardware and software upgrades.
- Installs, repairs, and provides assistance with VoIP telephone system and components.
- Performs administrative duties by taking inventory of hardware and software and purchasing computer supplies.
- Performs security administration by creating and maintaining user accounts on the network, and storing and retrieving electronic data.
- Records various meetings for broadcast on City cable channel and digital distribution; Performs maintenance and upgrades of recording and broadcast equipment.
- Prepares specifications for materials and equipment.
- Maintains professional and effective working relationships by providing exceptional customer service.
- Performs all duties in conformance to appropriate safety and security standards.
- Regular attendance is an essential function of this job to ensure continuity.
- May be required to adjust work schedule to be present early mornings, evenings, nights, holidays or weekends as needed and be on-call to respond to urgent matters.
- Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions.
PERIPHERAL DUTIES- Serves on various employee or other committees as assigned.
- Performs related duties as required.
- Performs special assignments as requested.
MiscellaneousWORK ENVIRONMENTThe work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands.
COMMITMENT TO SAFETY & WELLNESSIt is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities.
DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes.
FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service
Community Spirit ~ Training and Development FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service
Community Spirit ~ Training and Development
2023-2024 Benefit Guide (PDF) Health - Excellent medical, dental and vision insurance.
- Telemedicine available through BlueCare Anywhere for general medical and behavioral health.
- Flexible spending (FSA) or health savings accounts (HSA).
- Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage.
- Employer-paid group basic life insurance coverage for employee and dependents on medical plan.
- Supplemental group insurance and third-party options available.
- Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit.
- Participation incentives with up to $300 redeemable annually.
- Work/Life support services through the SupportLincEmployee Assistance Program (EAP).
- Six free counseling visits annually.
Leave - 12 paid holidays , including a floating birthday holiday each year.
- 16-35 paid vacation days per year.
- 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs.
- Shift fire personnel accrue leave at 1/3 more per pay period.
- 3.69 sick hrs per pay period (approx. 9-12 sick days per year).
- Shift fire personnel accrue leave at 1/3 more per pay period.
- Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked.
Other leave types available, including:
- 10 hours of Volunteer Time Off (VTO).
- Up to 5 days for bereavement.
- Jury Duty.
- Military Training, and more.
Leave donation program.
Financial - Tuition reimbursement up to $4,500 annually.
- Shift differential pay (2nd & 3rd shift).
- Bonus Programs.
- Skill-based, Certification & Bilingual Pay.
- Clothing Allowance for Uniformed Personnel.
Recognition & Appreciation - Quarterly Performance Conversations (TrakStar).
- Mission, Vision, Values (MVV) Excellence Awards.
- Safety Awards.
- Service Awards at 5, 10, 15, 20+ years of service.
- Biannual All-Employee BBQ Lunch.
- Annual Employee Pool Party.
Retirement - City matching to AZ State Retirement System & Long Term Disability (ASRS).
- Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA.
Closing Date/Time: 7/1/2024 5:00 PM Arizona
