Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED.Denton County seeks a tech whiz for network and telecom management. You'll install, maintain, and secure network equipment, oversee phone systems, and ensure smooth operations. From data centers to vendor coordination, you'll keep the county connected and protected. The Network Engineer must provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services Team.
Examples of Duties Network and Infrastructure Management:
- Installs, maintains, configures, troubleshoots, and upgrades network equipment (routers, switches, firewalls, VPNs, wireless infrastructure, and uninterruptible power supplies). Monitors network performance and optimizes infrastructure for high availability and minimal downtime.
- Maintains and organizes data centers, communication rooms, patch panels, and cross-connects.
- Monitors network performance and makes recommendations for improvements.
- Labels all cables according to department and industry standards.
- Manages and troubleshoots telecommunication circuits and develops strategies to reduce costs.
- Develops and implements backup procedures to ensure high availability of network services.
Telecommunication Systems:
- Installs, maintains, troubleshoots, and upgrades telephone systems (telephones, voicemail, call center applications, servers).
- Integrates voicemail systems with county network and email systems.
Vendor and Project Coordination:
- Coordinates and supervises vendors and consultants hired by Denton County.
- Develops, maintains, and communicates project plans and schedules.
- Prioritizes requirements and coordinates human and financial resources.
Documentation and Inventory:
- Maintains an accurate inventory list and documentation for all network and telephone equipment and related processes.
- Documents procedures, creates network diagrams, and creates reference documents.
Security and Compliance:
- Implements and manages network security measures, including firewalls, network access control solutions, and intrusion detection systems.
- Follows county policies and best practices related to information security.
- Protects the confidentiality, integrity, and availability of Denton County computer systems and electronic records.
- Operates as a Denton County cybersecurity champion and promotes a cybersecurity-minded culture.
- Supports compliance with CJIS, HIPAA, and other information security regulations.
- Conducts regular network assessments and audits to identify potential vulnerabilities and areas for improvement.
General Responsibilities:
- Provides technical support and training to staff on network-related issues and new technologies.
- Collaborates with staff to integrate network systems with other organizational systems and applications.
- Stays current with new technologies and industry trends to recommend upgrades and improvements.
- Participates in disaster recovery planning and testing to ensure network resilience and business continuity.
- Displays and reflects the culture, mission, vision, values, and direction of the department.
- Ensures regular and punctual attendance.
- Performs other related duties as required.
Minimum Qualifications - High School Diploma or GED and a minimum three years of experience in a related field; or an equivalent combination of education and related experience required.
- Bachelor's degree in related field preferred.
- Position may require various computer or technical related certifications.
- Possession of a valid driver's license required. Must obtain a valid Texas driver's license within 90 days of employment.
- Must not have any Class B misdemeanor or higher convictions or deferred adjudications.
Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list.
Closing Date/Time: Continuous
