Lead Training and Education Specialist (Human Resources Business Partner)
CalOptimaCalOptima Health is seeking a highly motivated an experienced
Human Resources Business Partner to join our team. The Human Resources Business Partner (HRBP) will provide varied and complex human resource consultation on Human Resources (HR) and organizational issues through the implementation of strategic initiatives and processes in Training and Education (T&E). The HRBP will serve as a key contributor and liaison on T&E matters, including needs analysis, help compile a comprehensive learning and development plan to support the organization recommendations for people intervention training program to strengthen management relationship/team building, HR process improvement initiatives, HR policy review and developing documentation and training content and materials to support multiple organizational project initiatives. The incumbent will work with internal customers to develop tailored solutions and will implement key HR initiatives agency-wide to meet business needs requiring a high degree of professional, organizational, interpersonal knowledge, skill and sensitivity. The incumbent will work independently, provides day-to-day lead work, trains and advises others and exercises confidentiality, discretion and judgment within the HR department and with CalOptima Health's stakeholders.
Position Information: - Department: Training & Education
- Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615)
- Work Arrangement: Partial Telework
**This position is eligible for telework in California.**
Duties & Responsibilities: - 75% - HRBP Responsibilities
- Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
- Identifies training needs and assists the T&E function in aligning training programs with business objectives.
- Attends collaborative group meetings with external and internal stakeholders as needed.
- Reviews and analyzes trends and relevant T&E metrics to determine training effectiveness, proactively develop solutions, T&E programs and policies.
- Creates custom trainings for specific departments and/or organization-wide from scratch or from parts of existing trainings to meet specific messaging, address behavioral, or organizational goals.
- Manages projects on various training initiatives by organizing, planning, tracking, and directing the specific training project to completion.
- Creates, maintains and manages medium to large training project plans.
- Develops effective training materials utilizing a variety of media as needed.
- Reviews published materials and recommended revisions or changes in scope, format, and content.
- Consults with business partners to improve learning outcomes for both internal and external populations.
- Works with management on people intervention training programs to strengthen management interventions around conflict and risk.
- Works with management to promote and revise the competency framework and how it is used to record workforce strengths, development areas and succession planning opportunities.
- Partners and consults with other department subject matter experts to determine training assessments and needs.
- Participates in department reorganizations including analysis of current structure/career progressions, reviewing the distribution of functions and span of control, developing a reorganization proposal and determining resources to facilitate.
- Maintains knowledge of HR policies and procedures to ensure that the development of training is aligned to contents of training programs.
- 25% - Lead Responsibilities
- Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
- Serves in a consultative and day-to-day lead role to the department in developing, coordinating, and enforcing systems, policies and procedures.
- Coaches, mentors, leads and serves as a subject matter expert for the T&E team as well as providing day-to-day project priority and quality review of work produced by the team.
- Serves as a backup in the absence of the manager in overseeing the T&E team.
- Collaborates with other HR T&E team members on implementing innovative and inclusive training strategies.
- 5% - Completes other projects and duties as assigned.
Minimum Qualifications: - Bachelor's degree in public administration, business administration, human resources management or related field required.
- 6 years of progressively responsible human resources experience, of which 4 years of experience must be in training and development, required.
- 4 years of experience with Adult Learning Methodologies, Learning Management System and facilitation, required.
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
Preferred Qualifications: - Public sector training and development experience.
- Familiarity with Medi-Cal/Medicaid.
- Working experience with authoring tools such as Captivate and Storyline.
Required Licensure / Certifications: Knowledge & Abilities:
- Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
- Work independently and exercise sound judgment.
- Communicate clearly and concisely, both orally and in writing.
- Work a flexible schedule; available to participate in evening and weekend events.
- Organize, be analytical, problem-solve and possess project management skills.
- Work in a fast-paced environment and in an efficient manner.
- Manage multiple projects and identify opportunities for internal and external collaboration.
- Motivate and lead multi-program teams and external committees/coalitions.
- Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.
Physical Requirements (With or Without Accommodations): - Ability to visually read information from computer screens, forms and other printed materials and information.
- Ability to speak (enunciate) clearly in conversation and general communication.
- Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
- Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
- Lifting and moving objects, patients and/or equipment 10 to 25 pounds
Work Environment:If located at the 500, 505 Building or a remote work location:
- Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
- There are no harmful environmental conditions present for this job.
- The noise level in this work environment is usually moderate.
If located at PACE:
- Work is typically indoors in a clinical setting serving the frail and elderly.
- There may be harmful or hazardous environmental conditions present for this job.
- The noise level in this work environment is usually moderate to loud.
If located in the Community:
- Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
- Employee will occasionally work outdoors in varied temperatures.
- There may be harmful or hazardous environmental conditions present for this job.
- The noise level in this work environment is usually moderate to loud.
About CalOptima Health:
CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay!
About our Benefits & Wellness options:
At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the
2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package.
IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONSApplications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is
June 20, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview.The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet.
Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application.
CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together.CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.To apply, please visit: https://jobs.caloptima.org/jobs/lead-training-and-education-specialist-human-resources-business-partner-505-city-parkway-california-united-states
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