Office Assistant II

Description

Join the City of Reno and become part of an amazing team who strives every day to make our community a place we are all proud to call home.

The ideal candidate in this position will perform a variety of office support and clerical duties and activities of a general and specialized nature. They will type a variety of documents and correspondence, maintain a variety of files and records, and receive and direct telephone calls and visitors, They will also provide a variety of information to other agencies, City staff, and the general public, and receive, route, and distribute incoming and outgoing mail.

We currently have one vacancy in the Parks and Recreation Department in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.

This is both an internal and external recruitment to provide a promotional opportunity for all qualified current classified City of Reno employees and an open competitive opportunity for all other qualified applicants.

The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.

Examples of Essential Functions

• Assist other City staff, the general public, and outside groups and agencies by providing information related to specific program area of assignment; receive office and telephone callers including answering multi-line telephone system; respond to complaints and requests for information relating to assigned responsibilities; refer callers to appropriate City staff for further assistance as needed; distribute appropriate forms and materials; accept applications and payments.
• Verify and review materials, applications, records, and reports for completeness and conformance with established regulations and procedures; apply applicable policies and procedures in determining completeness of applications, records, and reports; provide information and forms to the public; collect and process appropriate information.
• Maintain accurate and up-to-date office files and records for assigned areas; prepare and monitor various logs, accounts, and files for current and accurate information; organize and maintain filing systems.
• Perform a variety of routine clerical accounting duties and responsibilities involved in financial record keeping and reporting for assigned area; maintain a variety of accounting records, logs, and files.
• Type, word process, format, edit, revise, proofread, and print a variety of documents and forms including notices, reports, general correspondence, agreements, claims, and other documents from rough draft or verbal instructions; compose routine correspondence; copy, disseminate, and post documents and information as appropriate.
• Compile, prepare, and enter data into a computer from various sources including accounting, statistical, and related documents; create and maintain computer based tracking information and reports including assigned databases, records, and lists; input corrections and updates; verify data for accuracy and completeness; assist in the compilation of reports.
• Process mail including receiving, sorting, and distributing external and internal incoming and outgoing mail for assigned area; deliver mail to different departments; meter outgoing mail and prepare monthly reports on postage used.
• Maintain and order forms, supplies, and other materials for assigned office and programs; prepare purchase orders; receive invoices and check for accuracy; process payments.
• Maintain calendar of activities, meetings, and various events for assigned staff; coordinates activities with other City departments, the public, and outside agencies.
• Operate a variety of office equipment including a computer, typewriter, switchboard, copier, facsimile machine, adding machine, and computer; utilize various computer applications and software packages.
• As assigned, process payroll or provide assistance in processing payroll for the assigned area; calculate and verify hours on each time card to ensure compliance with applicable contracts; enter hours for all employees into computer; prepare and audit paychecks for accuracy; distribute paychecks to employees and respond to questions and inquiries.
• As assigned, prepare agendas and other documents for various meeting; attend meetings; take transcribe, and assure proper distribution of minutes.
• As assigned, receive calls for service; assess the need for prompt response and dispatch calls to field personnel; respond to radio calls from field personnel as needed.
• As assigned, disburse and collect money; issue and maintain receipts; maintain accurate records of money collected and disbursed; reconcile accounts; deposit money.

Minimum Qualifications

The following minimum qualifications are required to be met at the time of application.

Education:

• High school diploma or equivalent

Work Experience:

• Two years of increasingly responsible general office support and clerical experience at a level comparable to an Office Assistant I with the City of Reno

License:

• Valid driver's license

**Bilingual candidates are strongly encouraged to apply.**

Supplemental Information

To Apply:
Please submit your completed application and all additional information/documentation requested online at www.reno.gov/jobs by June 23, 2024 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 5th floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility.

If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627.

Examination Process:
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of online assessments which include a Online Written Skills Test along with a Training and Experience Evaluation (T&E) weighted as follows:

Online Written Skills Test = 70%
Training & Experience Evaluation (T&E) = 30%

Online Assessment Details:
Qualified applicants will be invited to participate in the online assessments once the recruitment has closed. These tests will be self-administered with no proctor, which means candidates will be able to complete them online at their convenience during the designated testing window.

The instructions and guidelines will be emailed to qualified applicants after the recruitment closes on June 23, 2024. Please make sure to check for emails around this time, including your spam folder so that you do not miss this testing opportunity. All assessments must be completed within the designated testing window to move forward in the hiring process.

Subject areas that may be included on the online written skills test include:
Typing
Microsoft Office Suite
Filing

Training and Experience Evaluation (T&E) Details:
The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked "QUESTIONS" on the job announcement page. The
T&E must be submitted online at the time of application.

• Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.
• Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.
• In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.
• Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.
• "See Resume" or "See above," etc., are not qualifying responses and will not be considered.
• Changes or corrections to your responses cannot be made once your application packet has been submitted.
• TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.

Notification:
Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified.

Testing Accommodation:
If you wish to identify yourself as an individual with a disability and will be requesting an accommodation, that request must be made to the Chief Examiner no later than the closing date of this announcement.

Employee/Veteran Preference (In the event of Tie Scores):
In the event of tie scores resulting from an open competitive examination, classified employees will be provided a rank preference in the following order: employees with established veteran status shall be given the first preference, non-veteran employees second preference and non-employee veterans third preference. This preference will only be administered in the event of tie scores. Documentation must be submitted at time of application.

On promotional examinations, in the event of tie scores resulting from final rating, including seniority points, a classified employee will be awarded veteran's preference and provided a rank preference if one (1) of the eligibles has submitted proof of honorable discharge from the military service. This preference will only be administered in the event of tie scores. Documentation must be submitted at the time of application.

Seniority Points:
Employees of the City of Reno shall receive seniority credit computed by adding to a passing score as follows:

The final ranking will include the applicable seniority points added to the overall grade of the examination process. For each full year of continuous service completed, 0.2 points will be added up to a maximum of ten (10) years... 2 points will be the maximum.

Rule VIII - Promotion, Section 9. Seniority Credit.

Appointment and Certification:
Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.

Questions and Updates:
Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or civilservice@reno.gov .

The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.

Please use this Health and Welfare Benefit Link to learn more about the City of Reno's great employee benefit plans and wellness programs.

Closing Date/Time: 6/23/2024 11:59 PM Pacific

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Reno, Nevada United States View Map