Job Location:
- The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.
Why you’ll love this position:The Information Technology Services Division (ITSD) is seeking a Deputy Director of Automation and Delivery to oversee and manage our End User Computing Team. This position will directly supervise two Senior Systems Admin Specialists (Team Leads). Each Team Lead supervises and provides technical guidance to a team of System Administrators providing technical support to customers. The Deputy will be responsible to coordinate and implement operational efficiencies within ITSD. This position will be part of a dynamic team tasked with improving customer service and standardizing processes. The successful candidate will need to be a significant contributor from the beginning.
This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the State Data Center (SDC).
ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.
- Management and oversight of the End User Computing team.
- Provide guidance and training to Team Leads.
- Help develop procedures, policies, and standards.
- Attend and participate in meetings.
- Suggest and implement approved operational efficiencies.
- Track projects and ensure timelines are met.
- Work with ITSD functional areas and customers.
- Use independent critical thinking in daily tasks.
- The successful candidate may also perform related duties, not listed, as needed or assigned.
- Knowledge of state government or previous experience within the state departments.
- Excellent interpersonal, supervisory, and communication skills both verbal and written.
- Demonstrate ability to maintain effective working relationships with CES staff, ITSD functional areas, and State Consolidated agency personnel.
- Need to remain flexible, and self-motivated, assume considerable initiative, exercise sound independent judgment, and work independently with little supervision.
- Ability to lead, educate and motivate staff.
- Ability to prioritize and handle multiple priorities simultaneously.
- Knowledge and experience in the desktop support area.
- Typical qualifications: Bachelor's degree and 5-8 years of experience in an information technology support environment. (Substitutions may be allowed.)
- Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Ability to collaborate with information technology professionals and agency staff. Ability to research and recommend new technical solutions. Ability to recommend standards applying to assigned areas.
The classification for this position is Systems Administrator ; click for more information.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
