Student Access and Success Specialist (Administrative Analyst/Specialist Non-Exempt), 2 Openings

  • Sonoma State University
  • Rohnert Park, California
  • May 24, 2024
Administrative Analysis and Research Clerical and Administrative Support

Job Description

Application Process

This position is open until filled. For full consideration, please submit application, along with a resume and cover letter addressing the below prompt, by 8am on Thursday, June 6th.

In your cover letter, please identify the two most important qualities you would bring to support you in this role.

Please review the position description listed above for full scope of responsibilities and qualifications.

Job Summary

Reporting to and under general supervision of the Associate Vice President for Student Affairs, with additional lead work direction from the department Directors within Student Access & Success, the Student Access & Success Specialist performs varied administrative, technical and analytical duties in support of the day-to-day operations and procedures for the Student Access & Success area. The incumbent provides students, visitors, faculty and staff with one-stop quality service by sharing accurate information and knowledge in the broad areas of advising, registration, university resources, Student Access & Success programming, university policies & procedures, and other processes administered by the Division of Student Affairs. The incumbent serves as a liaison and main resource for students, staff, faculty, department, and community members, in diverse and complex matters of policy, procedure, and practice by providing information, historical background, and rationales. The incumbent is responsible for completing work assignments, projects, and meeting established deadlines. The incumbent is expected to use independent judgment to make decisions, interpret and apply department, division, campus and system-wide policies and procedures, perform research when needed, prepare and analyze budgetary and other financial reports, provide support documentation and provide general office assistance in support of the various departments within Student Access & Success. Assignments require handling of multiple work priorities and accountability for own work results. Contacts involve interaction with all levels inside and outside the university, and may include dealing with sensitive and confidential information.

Key Qualifications

This position requires a bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Two years in a direct administrative support capacity preferred. Requires thorough working knowledge of computers, Microsoft Office (Word, Excel), and Google Suite. Ability to use a broad range of technology and systems for the capture, maintenance and reporting of key data required. Experience with using PeopleSoft, web publishing software, and Common Financial System Data Warehouse preferred. Related experience in the public sector and/or higher education is highly preferred. Bilingual in English/Spanish is highly preferred.

Incumbent must possess strong critical thinking skills and excellent written and oral communication skills and have the ability to compile, write, and present reports related to the program; possess a solid foundation in English grammar; demonstrated administrative, financial, and technical skills to handle operations for the academic units; demonstrated ability to analyze data and develop appropriate solutions or recommendations; strong leadership skills; ability to work independently and as part of a team; ability to learn, interpret, and apply a variety of policies and procedures; and demonstrated ability to maintain accurate records with a high level of attention to detail. Must have the ability to independently handle large, multiple work unit priorities and projects and meet critical and cyclical deadlines in a timely manner. The incumbent must possess working knowledge of general practices, program, and/or administrative specialty; working knowledge of budget policies and procedures; basic knowledge of and ability to apply fundamental concepts; working knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them; ability to perform a variety of administrative, technical and analytical duties of limited to moderate complexity and/or day-to-day administration of a program within an organizational unit under general supervision; and must have the ability to make independent decisions and exercise sound judgment, discretion and initiative in performing a moderate complexity of work.

Salary and Benefits

Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,694 -$4,167 a month. This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.

A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.

For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored.

Supplemental Information

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.

The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption and thereafter comply with routine campus testing requirements. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more about the vaccination requirement at Sonoma State, please visit: https://risk.sonoma.edu/covid-compliance-and-monitoring-office/vaccine-requirement-information .

CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process.

Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu .

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu .

Advertised: May 23 2024 Pacific Daylight Time
Applications close:

Closing Date/Time:

Job Address

Rohnert Park, California 94928 United States View Map