Violence Prevention Services Supervisor

  • CITY OF OAKLAND, CA
  • Oakland, California
  • Apr 20, 2024
Full Time Clerical and Administrative Support Human and Social Services
  • Salary: 92,546 USD

Job Description

The Position

The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.

Why join the City of Oakland's Department of Violence Prevention?
The Department of Violence Prevention (DVP) was established in 2017 to tackle the challenges with violence in Oakland. The DVP applies a public health approach to violence prevention focused on community-led intervention strategies to realize sustained safety and stability of the families and communities most impacted by violence. To achieve its mandated goals of reducing violence in Oakland, the DVP provides direct services and funds, coordinates and supports a network of violence prevention and intervention programs that prioritizes the people and places most impacted by violence. The ultimate goal is a safer and thriving Oakland for all.

The City of Oakland is currently recruiting to fill two (2) Violence Prevention Services Supervisor vacancies within the Department of Violence Prevention, including one (1) full-time Civil Service vacancy and one (1) Grant Funded Limited Duration Appointment vacancy. The Grant Funded Limited Duration vacancy shall not exceed three (3) years or when the funds are exhausted, whichever comes first.

The ideal candidate is culturally competent in working with individuals at high risk for engaging in violence and is also well-versed in employment and support services available to the individuals within target populations. The ideal candidate must also be able to effectively communicate with high-risk, high-need individuals from communities disproportionately impacted by trauma and violence.

The Violence Prevention Services Supervisor provides leadership, coaching, and training to incumbents in the Case Manager series and administrative staff. They plan, organize, and coordinate work schedules, provide day-to-day supervision and general guidance for staff to carry out their duties and support their clients in achieving successful outcomes. This is a first-line supervisory level classification that oversees direct service staff.

We are looking for someone who is:
  • A collaborative leader and a team player. You will have the ability to lead, motivate, and manage a team, fostering a positive and productive work environment. Your excellent interpersonal and communication skills will guide and encourage others to accomplish a common goal and to be part of a collaborative team.
  • Committed to public service. You take pride in serving the public and leading public servants and want to join a department that values a safer Oakland community.
  • Professional and ethical. You can maintain a high degree of professionalism, integrity, and confidentiality.
  • Adaptable to changing situations and environments. You will have the ability to take instructions from multiple senior-level staff members.
  • Flexible. You will be expected to work irregular days and hours, as needed.
  • Self-motivated. You will be expected to take initiative and use your resources to solve problems.
  • Committed to advancing racial equity. You are committed to understanding the historical harm policing has caused in marginalized BIPOC communities and able to discern systematic issues including racial profiling and discrimination. Possessing knowledge of the impacts of historical, structural, and community violence in Oakland.
What you will typically be responsible for:
  • Providing leadership by scheduling, coordinating, and supervising activities of the Case Managers on the Direct Service Team.
  • Identifying strengths and weaknesses of individual Case Managers and connecting them with appropriate training and support.
  • Routinely assessing the responsiveness of Case Managers to referrals and ensuring fair work distribution.
  • Overseeing relationship building with the highest risk individuals involved in violence and assisting in defusing immediate crises.
  • Overseeing and maintaining records on participants and program information.
  • Monitoring and reviewing staff performance and providing guidance, support, and counseling on performance issues to staff.
  • Ensuring ongoing professional development through education and mentoring while providing training and resources.
  • Creating and facilitating presentations for the community and stakeholders.
  • Coordinating and collaborating with local public and private agencies, community-based organizations, and the faith community.

Read the complete job description by clicking this: Violence Prevention Services Supervisor

* Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland

A few reasons you might love this job:
  • You will work with people who are passionate about their craft and the department's mission, who care about collaboration, and who like to have fun.
  • You will have a stimulating job with many opportunities to learn new things.
  • You will meet new people with varied cultural backgrounds.
  • You will be doing work that directly impacts the public and City of Oakland residents.
A few challenges you might face in this job:
  • You will guide your direct reports who are trying to get support services to individuals who may have limited access to resources.
  • The work can be emotionally challenging and requires the ability to set boundaries and practice self-care.
  • You will be responsible for motivating direct reports who are charged with engaging a population that is difficult to engage in support services.
Competencies Required:
  • Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
  • Critical Thinking: Analytically and logically evaluating information, propositions, and claims
  • Decision Making: Choosing optimal courses of action in a timely manner
  • Using Technology: Working with electronic hardware and software applications
  • Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
  • Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
  • Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
  • Innovative Problem Solving: Identifying and analyzing problems in order to propose new and better ways of doing things
  • Writing: Communicating effectively in writing
  • Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
  • Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes
  • Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
  • Delegating: Sharing responsibility, authority, and accountability
  • Leadership: Guiding and encouraging others to accomplish a common goal
  • Managing Performance: Ensuring superior individual and group performance


Minimum Requirements for Application

This is a public contact position. The City highly encourages all bilingual candidates to apply! Some positions may require bilingual skills in Spanish, Cantonese, or Mandarin. Under the authority of Civil Service Rules Section 5.03, if a position requires bilingual language skills, only those candidates who have indicated they are bilingual in the required language(s) will be referred. Bilingual candidates will be required to successfully pass a language proficiency test if selected for hire.

This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications.

Any combination of education and/or experience that is equivalent to the following minimum qualifications may be acceptable.

Education:

An Associate’s degree from an accredited college or university in public or business administration, human services, health services, sociology, psychology, counseling, or a closely related field.

Experience:

Three (3) years of experience providing direct services (such as housing, employment, and support services/referrals) to individuals at high risk who are impacted by violence, including individuals who are survivors of gender-based violence or who are gang-involved and are on probation or parole. One (1) year of experience providing lead direction is highly desirable.

Past personal and professional experience relevant to communities in Oakland impacted by high levels of violence and applied violence reduction strategies is highly desirable.

LICENSE/CERTIFICATE:
Possession of a valid California Driver's License. Due to assignments and hours worked, public transportation may not be an efficient method for traveling to required locations. Individuals appointed will be required to maintain a valid California Driver’s License while employed.

OTHER REQUIREMENTS:
Candidates who receive offers of employment will be required to submit fingerprints and undergo a criminal record clearance.

Must be willing to work irregular hours including nights and weekends. Bilingual skills are highly desirable.

Desirable Qualifications:
  • Experience collaborating with others to achieve shared goals and enhance the impact of services to individuals at the highest risk for involvement in violence.
  • Experience working with individuals at the highest risk for violence and the ability to effectively communicate and engage this population.
  • Experience working with communities disproportionately impacted by trauma and violence.
  • Experience utilizing the life coaching philosophy to support transformational growth.


Supplemental Information

The Recruitment Process:


The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff review their experience, education, and training listed on the application against the “minimum qualifications” listed for the position.

Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas.

Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications.

In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final.

For this recruitment, all qualified applicants will be sent a writing exercise, which will then be evaluated and rated by subject matter experts. The tentative date that the writing exercise will be sent to you for completion is the week of May 20th, 2024. Instructions will be emailed to all qualified candidates.

Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass.

The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.

What’s in it for you?
  • Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule
  • 15 paid holidays
  • Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service
  • Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security
  • Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans
  • Dental: Delta Dental full premium for employees and eligible dependents
  • Vision: VSP full premium for employees and eligible dependents
  • Sick leave: Employees accrue 12 days per year
  • Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan
  • Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training.
Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list.

Disaster Service Workers
All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.

How to Apply
Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at:
http://agency.governmentjobs.com/oaklandca/default.cfm.

If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.).

Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Alyssa Carnagey, Assistant HR Analyst, at ACarnagey@oaklandca.gov.

The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*:

• CalPERS Medical
• Dental
• Vision
• Medical Waiver Plan - Cash-In-Lieu
• Flexible Spending Accounts
• Commuter Benefits
• Group & Supplemental Life Insurance
• Employee Assistance Program (EAP)
• Guaranteed Ride Home (GRH)
• Pension Benefits
• Deferred Compensation

* Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements

Closing Date/Time: 5/3/2024 11:59 PM Pacific

Base Pay

92,546

Job Address

Oakland, California United States View Map