Summary of Work
This position provides ample opportunities to work with interesting tools, engage in meaningful projects and programs, and grow personally and professionally. It is a small office that provides analysis, design, development, and support for a variety of applications, including large applications impacting a significant number of users within the Office of Attorney General and hundreds of criminal justice professionals across North Dakota. This makes the office environment dynamic, fast-paced, challenging, and collaborative. The duties of this position are varied and frequently require interpretation and independent determination of the appropriate courses of action. It requires the ability to prioritize multiple projects and roles at various stages.
This position is an in-person position, located in Bismarck, North Dakota. All normal work hours will be conducted in person, in an office setting. No remote work or hybrid work is available.
Duties and Tasks Business Analysis: - Elicit, gather, analyze, communicate, validate, prioritize, and document business requirements, business rules, policies, and processes.
- Identify, manage, monitor, and respond to requirement gaps, conflicts, and risks for IT/CJIS programs, projects, support tickets, and interfaces.
- Translate IT/CJIS users' and stakeholders' business requirements into functional specifications for information technology or other solutions and manage specification changes.
- Facilitate meetings and user group sessions to gather business requirements.
- Identify and assess solution options with regard to technical feasibility, cost/benefit analysis, business risks, and success measures.
- Document solution prototypes and mock-ups.
- Ensure usability of technology solutions by developing, documenting, and executing test plans.
- Create formal test plans for projects and programs as needed.
- Network and collaborate with IT/CJIS stakeholders to learn about potential opportunities and/or challenges.
- Formulate alternative solutions to satisfy requirements, which may involve business process reengineering, deployment of information technology, and end user training.
- Plan and/or conduct knowledge transfers.
- Provide business analysis support throughout the project lifecycle for the installation, testing, data conversation, and implementation of information systems.
- Assist with the analysis of the organization's strategic business needs and ensure business analysis activities contribute to and achieve strategic and organizational objectives.
- Provide communication, presentation, and delivery of business documentation.
Quality Assurance and Security: - Assist with investigating sources of quality issues and identify corrective behaviors.
- Assist with reviewing and approving test plans and procedures.
- Assist with documenting FBI and OAG procedures and processes.
- Assist in the definition of, and ensuring adherence to, quality standards.
Serve on on-call rotation.
Other duties as assigned.
In addition to the monthly salary based upon experience and demonstrated competency, this position includes fully paid health insurance for employee and family, the option to participate in employee-paid dental and vision for employee and family, participation in the state NDPERS defined benefit or defined compensation retirement plans, as well as the option to participate in the 457 deferred compensation plan, and the option to contribute to a medical spending account and dependent care account. The position also includes all and sick leave benefits.
Employees in this position are eligible for the Public Service Loan Forgiveness (PSLF) program.
Minimum Qualifications
- A bachelor's degree with a major in computer science, computer or management information systems, project management, business administration, criminal justice, or a closely related field and four years of work experience involving business analysis, computer development/programming, or technology implementation, such as requirements planning and management, elicitation, documentation, solution assessment, training, customer account management, or IT product/project management etc. Additional work experience as described may substitute for up to two years of the education requirement on a year-for-year basis.
- Demonstrated ability to communicate tactfully and with emphasis on customer service.
- Skilled at writing requirement specifications.
- Must have prioritization, time management, and organization skills.
- Ability to establish and maintain effective, harmonious working relationships with coworkers and supervisors.
- Ability to maintain a high degree of confidentiality.
- Display interpersonal skills in dealing with customers and coworkers, utilize appropriate telephone etiquette, demonstrate appropriate written and verbal communication skills, and demonstrate ability to perform standard office tasks and operate standard office equipment.
- Strong analytical, problem-solving, and critical thinking skills.
- Ability to implement new systems and procedures and evaluate their effectiveness.
- Successful completion of the interview process, reference checks, and standard background and criminal record checks.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Application Procedures
Applicants are screened based on qualifications, successful completion of the interview process and a background and criminal investigation. Applicants must be currently authorized to work in the United States on a full-time basis.
The Office of Attorney General does not provide sponsorships.Application package must be received by 11:59 PM on the closing date listed on the opening.
TO BE CONSIDERED FOR THIS POSITION APPLICATIONS MUST BE SUBMITTED ONLINE AT: www.nd.gov/careers
The North Dakota Office of Attorney General prohibits candidates from plagiarizing any portion of their employment application and interview process to include responses to questions in which you must provide a narrative and/or verbal response. You must create your own responses originally and not copy or adapt them from other sources. While the North Dakota Office of Attorney General encourages you to create your narratives and interview responses with great care, including correct use of grammar and style, you are prohibited from using any artificial intelligence (AI) or AI-assisted tool, to include but not limited to ChatGPT. Any information you provide during the application and interview process is subject to verification. The North Dakota Office of Attorney General will discontinue your candidacy if we find you have violated this prohibition on use of AI tools in the application and interview process.
Documents to be submitted:
- Resume
- Cover letter with a summary that clearly explains how the applicant's work experience is related to the summary of work and minimum/preferred qualifications
- 3 Professional References
- College Transcripts (copies or unofficial versions are acceptable for the initial application process but when the top candidate is given a conditional employment offer, they are required to present official transcripts)
Anyone needing assistance or accommodations during any part of the application or interview process please contact Ashley, Office of Attorney General: E-mail: aeisenbeis@nd.gov ; phone: (701) 328-1256 or TTY: 1-800-366-6888.
- Learn more about Office of Attorney General at: https://attorneygeneral.nd.gov/
- Learn more about Employment Benefits at: https://www.nd.gov/omb/public/careers/team-nd-benefits
- Visit North Dakota State government: http://www.nd.gov
To learn more about living in North Dakota, visit https://findthegoodlife.com
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.
Closing Date/Time: 5/01/2024
