Plan, organize, manage, and direct staff and the activities of the ONSE including: work program development and management, service coordination through nonprofit contracts; partnerships with community and local stakeholders; guiding gun violence intervention service response; and evaluating and reporting on progress to public officials and other stakeholders.
Provide sound and supportive leadership and direction to subordinate staff, anticipating training needs, building a cohesive team with open communication, and meeting frequently with staff to discuss progress, provide guidance and support, identify problems early and coach staff.
Develop, direct, and coordinate a network of community-based organizations to provide comprehensive, high-quality violence intervention programs for youth and young adults most at-risk for engaging in or being victimized by violence or who reside in priority neighborhoods.
Develop a technical assistance and support program to enhance the capacity of the network; establish protocols that ensure consistency and transparency and that prioritize the well-being, safety and support of program participants.
Identify youth and young adults who pose a high risk of participating in, or being a victim of, violent crime and recruit and engage them in programs that are designed to discourage violence and also address mental and behavioral health, counseling, mediation, and personal advancement needs of participants.
Coordinate the work of the department to partner with public agencies, service providers, community members, and other City stakeholders to develop shared priorities, maximize effectiveness of collective violence prevention efforts, facilitate information exchange, and address the specific needs of at-risk/high-risk individuals.
Build positive contacts and relations with community-based organizations to develop and implement violence prevention programs and strategies, with a primary focus in neighborhoods with individuals most at risk of participating in or being a victim of violent crime.
Serve as facilitator and liaison for communication between contracted service providers, law enforcement, and City staff regarding responses to gun-involved incidents.
Manage department budgets and recordkeeping, approve expenditures and payment for services; oversee department grant programs; seek and secure outside funding to support operations and initiatives; prepare and review requests for proposals; negotiate contracts and monitor contracts and agreements.
Implement strategies to reduce costs, increase productivity, achieve operational efficiencies, and improve customer service.
Develop performance measures and various score cards to assess services; regularly review and evaluate department, grantee, and partner outcomes and impacts. Work closely with independent evaluators to assess program effectiveness and modify strategies based on findings.
Serve as a representative for the City at meetings and in public forums to articulate priorities and objectives; prepare, review and present professional presentations and reports; communicate progress to stakeholders; respond verbally and in writing to questions and requests from officials and community members.
Build positive relations and work in coordination and collaboration with City departments as a member of the City’s leadership team. Stay abreast and in compliance with City policy, making appropriate adjustments in department priorities, plans, policies, etc., as necessary.
Performs other related duties as assigned.
SUPERVISORY CONTROLS: The Community Services Chief assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES: Guidelines include City, service center and department policies and procedures applicable laws and regulations and grant guidelines. These guidelines require judgment, selection, and interpretation in application.
COMPLEXITY: The work consists of varied duties in the coordination and management of department operations and meeting reporting requirements. The need to coordinate case management systems, analyze complex data, and respond to incidents of violence among youth and families and in coordination with multiple program partners contributes to the complexity of the position.
SCOPE AND EFFECT: The purpose of this position is to administer and manage the budget, priorities, programs and other operations of the Office of Neighborhood Safety and Engagement. Successful performance contributes to the efficiency and effectiveness of ONSE and the increased safety and wellbeing of youth and young adults.
PERSONAL CONTACTS: The position works collaboratively and cultivates effective partnership across public, private, and community sectors to achieve collective impact, including contact with subordinates, coworkers, superiors, law enforcement, service providers, community stakeholders, and the general public
PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, to resolve problems, give reports, provide feedback and to provide services.
PHYSICAL DEMANDS: The work is typically performed while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects.
WORK ENVIRONMENT: The work is typically performed in an office, within community gathering spaces and outside in neighborhoods.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY: This position has direct supervision over assigned personnel.
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