STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
May 13, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Position Overview: The Wireless Communication Services Division ( WCSD ) in the Communications and Technology Management ( CTM ) department at the City of Austin is hiring an IT Manager responsible for managing Master Site Services for ASTRO -25 trunked Regional Radio System. This individual must have advanced experience with ASTRO -25 trunked radio system design, installation and / or management. The IT Manager shall primarily manage Master Site Services to support reliable voice radio, and mobile data, and supervise Codeplug / radio programming template development. The IT Manager shall be responsible for on-boarding public safety and public service agencies to the GATRRS network and develop and maintain standards and processes for all onboarding, design, and implementation of tech solutions on GATRRS network. The IT Manager should have highly effective communication skills to work with multiple regional government, school districts and other agency uses, possess conflict resolution skills, and can delegate, motivate, supervise, train, and lead employees. The IT Manager should have experience in managing a technical team that is administrating various ASTRO -25 trunked radio system applications such as Radio Manager, Provisioning Manager, Key Management Facility Server, and Authentication Server. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $47.75 - $62.07 Hours Standard business hours, however position will require hours outside of standard schedule, including on-call, as operational needs determine. Job Close Date 05/28/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1006 Smith Road, Austin, Texas Preferred Qualifications Preferred Experience: Experience leading a highly technical team which supports critical radio infrastructure Certification in Incident Command System Management such as Communications Unit Leader ( COML ), or Communications Unit Technician ( COMT ), or General Radiotelephone Operator License ( GROL ), or have the ability to acquire one of these certifications within a year of employment Experience and knowledge in ASTRO -25 trunked radio system design, installation and/or management. Experience in radio security solutions such as Encryption, Authentication and experience in upgrade of technology such as Master Site Core, network devices, dispatch radio consoles, etc. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems. Provides advanced technical leadership on integrating complex existing or new information system technologies. Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures. Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts. Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems. Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs). Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases. Develops and prepares management and productivity reports, studies, and analyses. Develops training programs and guides, and trains staff on work procedures and operating instructions. Ensures disaster recovery is in place for critical systems. Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices. Knowledge of current IT systems and data systems technology, security, operations, and practices. Knowledge of budget processes. Knowledge of project and resource management. Skill in organizing and assigning work effectively and efficiently. Skill in understanding the organization and operation of the City and departments, as necessary. Skill in operating computers and related software applications. Skill in conducting hardware and software evaluations, performing selection, and acquisition functions. Skill in analyzing and solving complex problems for the enterprise department. Ability to develop, implement, and administer a budget. Ability to prepare budget requests and monitor expenditures for budgetary compliance. Ability to read and interpret standard accounting and financial reports. Ability to conduct research and analyze and interpret research findings. Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations. Ability to train, assign, and direct work activities. Ability to understand complex program structures and how they impact enterprise departments and the City. Ability in handling and resolving conflict and uncertain situations. Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing. Ability to represent management and present program information. Ability to maintain effective and professional relationships. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a bachelor's degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) year of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Do you meet these requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Do you have a certification in Incident Command System Management such as Communications Unit Leader (COML) or Communications Unit Technician (COMT) or General Radiotelephone Operator License (GROL)? Yes No * Describe in detail, your demonstrated experience and knowledge in ASTRO-25 trunked radio system design, installation and/or management. Please reference the position in which you gained this experience. (Open Ended Question) * Describe your experience in radio security solutions such as Encryption, Authentication and experience in upgrade of technology such as Master Site Core, network devices, dispatch radio consoles, etc. (Open Ended Question) * Describe in detail, your experience leading a highly technical team which supports critical radio infrastructure. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
May 04, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Position Overview: The Wireless Communication Services Division ( WCSD ) in the Communications and Technology Management ( CTM ) department at the City of Austin is hiring an IT Manager responsible for managing Master Site Services for ASTRO -25 trunked Regional Radio System. This individual must have advanced experience with ASTRO -25 trunked radio system design, installation and / or management. The IT Manager shall primarily manage Master Site Services to support reliable voice radio, and mobile data, and supervise Codeplug / radio programming template development. The IT Manager shall be responsible for on-boarding public safety and public service agencies to the GATRRS network and develop and maintain standards and processes for all onboarding, design, and implementation of tech solutions on GATRRS network. The IT Manager should have highly effective communication skills to work with multiple regional government, school districts and other agency uses, possess conflict resolution skills, and can delegate, motivate, supervise, train, and lead employees. The IT Manager should have experience in managing a technical team that is administrating various ASTRO -25 trunked radio system applications such as Radio Manager, Provisioning Manager, Key Management Facility Server, and Authentication Server. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $47.75 - $62.07 Hours Standard business hours, however position will require hours outside of standard schedule, including on-call, as operational needs determine. Job Close Date 05/28/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1006 Smith Road, Austin, Texas Preferred Qualifications Preferred Experience: Experience leading a highly technical team which supports critical radio infrastructure Certification in Incident Command System Management such as Communications Unit Leader ( COML ), or Communications Unit Technician ( COMT ), or General Radiotelephone Operator License ( GROL ), or have the ability to acquire one of these certifications within a year of employment Experience and knowledge in ASTRO -25 trunked radio system design, installation and/or management. Experience in radio security solutions such as Encryption, Authentication and experience in upgrade of technology such as Master Site Core, network devices, dispatch radio consoles, etc. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems. Provides advanced technical leadership on integrating complex existing or new information system technologies. Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures. Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts. Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems. Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs). Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases. Develops and prepares management and productivity reports, studies, and analyses. Develops training programs and guides, and trains staff on work procedures and operating instructions. Ensures disaster recovery is in place for critical systems. Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices. Knowledge of current IT systems and data systems technology, security, operations, and practices. Knowledge of budget processes. Knowledge of project and resource management. Skill in organizing and assigning work effectively and efficiently. Skill in understanding the organization and operation of the City and departments, as necessary. Skill in operating computers and related software applications. Skill in conducting hardware and software evaluations, performing selection, and acquisition functions. Skill in analyzing and solving complex problems for the enterprise department. Ability to develop, implement, and administer a budget. Ability to prepare budget requests and monitor expenditures for budgetary compliance. Ability to read and interpret standard accounting and financial reports. Ability to conduct research and analyze and interpret research findings. Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations. Ability to train, assign, and direct work activities. Ability to understand complex program structures and how they impact enterprise departments and the City. Ability in handling and resolving conflict and uncertain situations. Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing. Ability to represent management and present program information. Ability to maintain effective and professional relationships. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a bachelor's degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) year of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Do you meet these requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Do you have a certification in Incident Command System Management such as Communications Unit Leader (COML) or Communications Unit Technician (COMT) or General Radiotelephone Operator License (GROL)? Yes No * Describe in detail, your demonstrated experience and knowledge in ASTRO-25 trunked radio system design, installation and/or management. Please reference the position in which you gained this experience. (Open Ended Question) * Describe your experience in radio security solutions such as Encryption, Authentication and experience in upgrade of technology such as Master Site Core, network devices, dispatch radio consoles, etc. (Open Ended Question) * Describe in detail, your experience leading a highly technical team which supports critical radio infrastructure. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years Licenses or Certifications: As required based on advanced job role Notes to Applicants Position Overview: The IT Systems Administrator Sr will provide daily oversight and administration of high availability, business essential database applications. Under minimal supervision, organize and manage major/highly complex information/ technology projects that are part of the strategic, key technology direction related to database applications utilized by Public Safety agencies. The person in this role will be responsible for project planning coordination, resource, budget management, system integration and overall administration of mission critical systems. About EMS : The Emergency Medical Services department is responsible for managing critical time-sensitive life-threatening emergencies. While most of the assistance EMS gives to the community is medical in nature, everything we do is about service: service to our patients, their families and loved ones; service to our community; and service to the people who make up Austin-Travis County Emergency Medical Services. Why work for the City of Austin? The City of Austin provides generous benefits including medical, retirement plans, paid time off, as well as hybrid work schedules for eligible positions. Joining our team means you will have access to a network of 17,000+ City of Austin employees and the opportunities for training and professional growth are many! Regarding your Application: A detailed, complete City of Austin employment application is required to evaluate your qualifications and, if selected as a top candidate for the position, will be used when determining salary. Statements like “see resume” will not count when determining experience. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. The responses to the supplemental questions should reference the employment history listed in the employment history section. Incomplete applications will not be considered. EMS reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. VETERANS : Veterans, we thank you for your service and welcome your application. If you are selected as the top candidate for the position you will be required to provide your DD214. Are you already a COA employee? Employees in Good Standing, who are candidates within the Department or division that the Position resides in, and who meet the minimum and preferred qualifications for the position will be included in the initial interview. ATCEMS employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak English. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $37.14 - $47.35 Hours Monday - Friday 7:30 a.m. - 4:30 p.m., Flexible. Job Close Date 05/20/2024 Type of Posting External Department Emergency Medical Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 15 Waller St. Preferred Qualifications Preferred Experience: Experience managing and supporting information technology systems for an Emergency Medical Services or other Public Safety organization. Experience communicating in a clear and concise manner to effectively convey complex and detailed technical information, both verbally and in writing. Experience working with a data capture, reporting, and personnel management software such as FDM RMS , ESO , or any other similar application. Experience working with SQL Server Management Studio and Windows Server or any other similar systems. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications. Establishes and implements IT policies, governance, standards, and security. Makes independent decisions for procurement of technical solutions in their focus area. Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance. Assists in planning, designing, procuring and delivering software and hardware purchases. Ensures appropriate product specifications. Provides cost analysis. Installs new specific software releases and/or upgrades including researching, testing and implementing new technology. Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance. Communicates and interfaces with members of the IT, vendor and user communities. Responsibilities- Supervision and/or Leadership Exercised: Provides technical or project leadership, training and guidance to others May provide leadership on work assignments Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of infrastructure technologies Knowledge of application and/or operating systems Skill in mentoring and monitoring daily work activities of others Skill in documenting and maintaining complex application and process or configuration information Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments Skill in installing and maintaining applications, operating systems, or equipment Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems The ability to view the big picture when involved in a project and make decisions The ability to quickly become familiar with emerging technologies Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Systems Administrator Senior position requires graduation from an accredited four-year (4) university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Do you meet the minimum qualification of this position? Yes No * Please describe your experience managing and supporting information technology systems for an Emergency Medical Services or other Public Safety organization. (Open Ended Question) * Describe your experience communicating technical information to diverse audiences. (Open Ended Question) * Please describe your experience working with a data capture, reporting, and personnel management software such as FDM RMS, ESO, or any other similar application. (Open Ended Question) * Which best describes the last time you worked as a Microsoft SQL Server Database Administrator? Currently I am working as a MS SQL Server Admin Within the last Year More than a year ago, but less than 3 years ago More than 3 years ago Never * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Resume Optional Documents
May 06, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years Licenses or Certifications: As required based on advanced job role Notes to Applicants Position Overview: The IT Systems Administrator Sr will provide daily oversight and administration of high availability, business essential database applications. Under minimal supervision, organize and manage major/highly complex information/ technology projects that are part of the strategic, key technology direction related to database applications utilized by Public Safety agencies. The person in this role will be responsible for project planning coordination, resource, budget management, system integration and overall administration of mission critical systems. About EMS : The Emergency Medical Services department is responsible for managing critical time-sensitive life-threatening emergencies. While most of the assistance EMS gives to the community is medical in nature, everything we do is about service: service to our patients, their families and loved ones; service to our community; and service to the people who make up Austin-Travis County Emergency Medical Services. Why work for the City of Austin? The City of Austin provides generous benefits including medical, retirement plans, paid time off, as well as hybrid work schedules for eligible positions. Joining our team means you will have access to a network of 17,000+ City of Austin employees and the opportunities for training and professional growth are many! Regarding your Application: A detailed, complete City of Austin employment application is required to evaluate your qualifications and, if selected as a top candidate for the position, will be used when determining salary. Statements like “see resume” will not count when determining experience. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. The responses to the supplemental questions should reference the employment history listed in the employment history section. Incomplete applications will not be considered. EMS reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. VETERANS : Veterans, we thank you for your service and welcome your application. If you are selected as the top candidate for the position you will be required to provide your DD214. Are you already a COA employee? Employees in Good Standing, who are candidates within the Department or division that the Position resides in, and who meet the minimum and preferred qualifications for the position will be included in the initial interview. ATCEMS employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak English. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $37.14 - $47.35 Hours Monday - Friday 7:30 a.m. - 4:30 p.m., Flexible. Job Close Date 05/20/2024 Type of Posting External Department Emergency Medical Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 15 Waller St. Preferred Qualifications Preferred Experience: Experience managing and supporting information technology systems for an Emergency Medical Services or other Public Safety organization. Experience communicating in a clear and concise manner to effectively convey complex and detailed technical information, both verbally and in writing. Experience working with a data capture, reporting, and personnel management software such as FDM RMS , ESO , or any other similar application. Experience working with SQL Server Management Studio and Windows Server or any other similar systems. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications. Establishes and implements IT policies, governance, standards, and security. Makes independent decisions for procurement of technical solutions in their focus area. Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance. Assists in planning, designing, procuring and delivering software and hardware purchases. Ensures appropriate product specifications. Provides cost analysis. Installs new specific software releases and/or upgrades including researching, testing and implementing new technology. Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance. Communicates and interfaces with members of the IT, vendor and user communities. Responsibilities- Supervision and/or Leadership Exercised: Provides technical or project leadership, training and guidance to others May provide leadership on work assignments Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of infrastructure technologies Knowledge of application and/or operating systems Skill in mentoring and monitoring daily work activities of others Skill in documenting and maintaining complex application and process or configuration information Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments Skill in installing and maintaining applications, operating systems, or equipment Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems The ability to view the big picture when involved in a project and make decisions The ability to quickly become familiar with emerging technologies Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Systems Administrator Senior position requires graduation from an accredited four-year (4) university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Do you meet the minimum qualification of this position? Yes No * Please describe your experience managing and supporting information technology systems for an Emergency Medical Services or other Public Safety organization. (Open Ended Question) * Describe your experience communicating technical information to diverse audiences. (Open Ended Question) * Please describe your experience working with a data capture, reporting, and personnel management software such as FDM RMS, ESO, or any other similar application. (Open Ended Question) * Which best describes the last time you worked as a Microsoft SQL Server Database Administrator? Currently I am working as a MS SQL Server Admin Within the last Year More than a year ago, but less than 3 years ago More than 3 years ago Never * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Resume Optional Documents
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
May 13, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Introduction San Joaquin County’s Information System Division (ISD) has an opening for a highly skilled information security professional. The Senior IT Security Engineer (Information Systems Analyst IV) is a member of ISD’s Information Security Team reporting to the Information Security Team Lead/Information Security Officer. The Senior IT Security Engineer acts as the senior staff member on a three-person team which is responsible for managing the information security controls and overall program for ISD and for several County departments. Job responsibilities include: incident response, threat hunting, risk management program maintenance, internal audit, security control implementation and testing, audit response, information security awareness and education delivery, and mentorship/development of junior information security staff. ISD is an award-winning IT department that has been recognized by the National Association of Counties (NACo) as among the most innovative and customer-service oriented IT Departments among all US Counties. Be a part of our success! This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly professional, analytical information security work in an information systems environment. Substitution #1 : (Complete only if you do not possess a Bachelors' degree required under Pattern I) Possession of an approved information systems technology certificate may substitute for all or part of the required education. Please list the IT certificates that you possess. (The list of approved certificates and/or courses is available here ) Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 30, 2024
Full Time
Introduction San Joaquin County’s Information System Division (ISD) has an opening for a highly skilled information security professional. The Senior IT Security Engineer (Information Systems Analyst IV) is a member of ISD’s Information Security Team reporting to the Information Security Team Lead/Information Security Officer. The Senior IT Security Engineer acts as the senior staff member on a three-person team which is responsible for managing the information security controls and overall program for ISD and for several County departments. Job responsibilities include: incident response, threat hunting, risk management program maintenance, internal audit, security control implementation and testing, audit response, information security awareness and education delivery, and mentorship/development of junior information security staff. ISD is an award-winning IT department that has been recognized by the National Association of Counties (NACo) as among the most innovative and customer-service oriented IT Departments among all US Counties. Be a part of our success! This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly professional, analytical information security work in an information systems environment. Substitution #1 : (Complete only if you do not possess a Bachelors' degree required under Pattern I) Possession of an approved information systems technology certificate may substitute for all or part of the required education. Please list the IT certificates that you possess. (The list of approved certificates and/or courses is available here ) Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
LA County Sanitation District
Whittier, California, United States
JOB POSTING NOTICE OF EXTERNAL JOB OPPORTUNITY POSTING #SB-288-23E SUPERVISING INFORMATION TECHNOLOGY TECHNICIAN LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, CUSTOMER SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER About Us: Los Angeles County Sanitation Districts (LACSD) is at the forefront of environmental protection, serving the communities of Los Angeles County. As a leader in sustainability and innovation, we are committed to delivering exceptional service while safeguarding the environment for future generations. Role Overview: Are you a seasoned IT professional with a passion for leadership and technical excellence? We are seeking an experienced individual to join our team as a Supervising Information Technology Technician. In this pivotal role, you will lead our IT Customer Services group, overseeing the efficient management of service requests, and spearheading critical projects to enhance our IT infrastructure. Key Responsibilities: Efficiently manage service requests in our Help Desk ticketing system, ensuring timely resolution. Supervise and coordinate a team of technician-level staff members in a central IT environment. Provide clear direction, motivation, and guidance to team members, fostering a culture of collaboration and excellence. Oversee desktop support, software licensing, hardware assets inventory, and administrative duties. Lead exciting projects, including the replacement of replacement of one third of the Districts desktop computers, approximately 800 hardware units, and the deployment of RFID technology for assets tracking. Uphold a customer-centric approach to incident and problem management, ensuring the delivery of exceptional service to end-users. Join our team at the Los Angeles County Sanitation Districts and become an integral part of our mission to convert waste into valuable resources such as recycled water, green energy, and recycled materials. This is an exceptional opportunity to not only advance your career but also to contribute to community sustainability. ESSENTIAL FUNCTIONS: To provide direct supervision, coordinate and monitor the work of Information Technology staff engaged in a variety of customer support activities. JOB SUMMARY: The major job duties are listed below. For a detailed list, please see the job description. Under the direction of an Information Technology Supervisor or higher classification, the incumbent will: Train and assess the performance of subordinate staff Plan, organize, schedule, and assign work to subordinate staff Monitor users’ requests or problems reported at the Help Desk to ensure proper assignment, escalation, routing, and timely completion Enforce Districts computing standards, policies, and procedures Investigate computer equipment failures and malfunctions Manage the procurement and inventory of all desktop hardware and software assets Attend and participate in meetings between IT and user groups and provide status updates on requests, issues, and projects Develop and distribute announcements and notifications to Districts staff regarding IT systems’ implementations, updates, and outages Continuously refine the service request process to improve the response time to customer requests Review the Service Requests metrics periodically with the IT Supervisor and Section head MINIMUM QUALIFICATIONS Candidates must possess all of the following: A valid California Class C driver license Five (5) years of experience operating, installing, configuring, monitoring, testing and maintaining a centralized computer, telecommunications or network system including one year in a lead capacity Note: A bachelor's degree in Computer Science or closely related field from an accredited college may substitute for three (3) years of the required experience Desirable Qualifications: Combination of technical expertise, leadership skills, and interpersonal abilities Five (5) or more years of experience supervising a team of technician-level staff members within a central IT environment serving multiple clients/departments Demonstrated ability to multi-task with a customer-centric approach to incident and problem management Completion of leadership training classes within the last 12 months Knowledge of IT Service Management framework Possession of an IT Information Library 4 Foundation or higher certification is a plus Effective communication, problem-solving, and customer service skills for interacting with both team members and end-users Demonstrated leadership qualities including clear direction, motivation, and conflict resolution Adaptability, empathy, and a commitment to ongoing training and quality assurance to effectively lead the team and contribute to the success of the IT department EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover: Knowledge of : Principles and practices of supervision Operating and monitoring computer, network, telecommunications, and related equipment Scheduling Program planning and systems analyses Capabilities and operational procedures used in a computer center Ability to : Interact effectively with management user departments and technical and non-technical staff Plan, assign, and oversee the work of subordinates Administer and communicate policies and procedures Oversee multiple projects to meet projected deadlines ADDITIONAL INFORMATION This posting will remain open until vacancy is filled and is subject to closure without notice. SELECTION PROCESS: All applications will be reviewed to determine if the conditions and qualifications for testing are met. The selection process will consist of a writing project weighted at 30% and an interview weighted at 70%. The writing project is tentatively scheduled for Tuesday, March 12. The interviews are tentatively scheduled for the week of March 18. TO APPLY: Please apply online at governmentjobs.com within this application period. By using the online application system you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add info@governmentjobs.com to your contact list. NOTE: The individual(s) recommended for hire must undergo a job-related pre-employment physical, as well as a reference check, background check, DMV report, and a drug test. For questions regarding this recruitment, please contact Sareen Baghikian at SBaghikian@lacsd.org . As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply. To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources . RETIREMENT CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage. DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits. COMPENSATION Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements. HEALTH INSURANCE MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2024, the Districts contribute $2,202.87 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage. DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods. VISION: Employee paid. LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates. LEAVE TIME VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year. SICK LEAVE : Eight hours of full-pay sick leave per month. PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons. HOLIDAYS 13 paid holidays and one-half paid holiday depending on the employee's work schedule. TUITION REIMBURSEMENT Employees may be eligible for tuition reimbursement for approved accredited course work. STUDENT LOAN PAYMENT REIMBURSEMENT For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000. WORK ENVIRONMENT & OTHER BENEFITS A rewarding career contributing to society and the environment. Flexible work schedules (e.g. 9/80 schedule) depending on the worksite. Clear policies and procedures. Health and safety programs. Carpool opportunities with monetary incentives depending on the worksite. More detailed benefits information can be found here: Districts Benefits NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice. Updated December 29, 2023 Closing Date/Time: Continuous
Mar 07, 2024
Full Time
JOB POSTING NOTICE OF EXTERNAL JOB OPPORTUNITY POSTING #SB-288-23E SUPERVISING INFORMATION TECHNOLOGY TECHNICIAN LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, CUSTOMER SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER About Us: Los Angeles County Sanitation Districts (LACSD) is at the forefront of environmental protection, serving the communities of Los Angeles County. As a leader in sustainability and innovation, we are committed to delivering exceptional service while safeguarding the environment for future generations. Role Overview: Are you a seasoned IT professional with a passion for leadership and technical excellence? We are seeking an experienced individual to join our team as a Supervising Information Technology Technician. In this pivotal role, you will lead our IT Customer Services group, overseeing the efficient management of service requests, and spearheading critical projects to enhance our IT infrastructure. Key Responsibilities: Efficiently manage service requests in our Help Desk ticketing system, ensuring timely resolution. Supervise and coordinate a team of technician-level staff members in a central IT environment. Provide clear direction, motivation, and guidance to team members, fostering a culture of collaboration and excellence. Oversee desktop support, software licensing, hardware assets inventory, and administrative duties. Lead exciting projects, including the replacement of replacement of one third of the Districts desktop computers, approximately 800 hardware units, and the deployment of RFID technology for assets tracking. Uphold a customer-centric approach to incident and problem management, ensuring the delivery of exceptional service to end-users. Join our team at the Los Angeles County Sanitation Districts and become an integral part of our mission to convert waste into valuable resources such as recycled water, green energy, and recycled materials. This is an exceptional opportunity to not only advance your career but also to contribute to community sustainability. ESSENTIAL FUNCTIONS: To provide direct supervision, coordinate and monitor the work of Information Technology staff engaged in a variety of customer support activities. JOB SUMMARY: The major job duties are listed below. For a detailed list, please see the job description. Under the direction of an Information Technology Supervisor or higher classification, the incumbent will: Train and assess the performance of subordinate staff Plan, organize, schedule, and assign work to subordinate staff Monitor users’ requests or problems reported at the Help Desk to ensure proper assignment, escalation, routing, and timely completion Enforce Districts computing standards, policies, and procedures Investigate computer equipment failures and malfunctions Manage the procurement and inventory of all desktop hardware and software assets Attend and participate in meetings between IT and user groups and provide status updates on requests, issues, and projects Develop and distribute announcements and notifications to Districts staff regarding IT systems’ implementations, updates, and outages Continuously refine the service request process to improve the response time to customer requests Review the Service Requests metrics periodically with the IT Supervisor and Section head MINIMUM QUALIFICATIONS Candidates must possess all of the following: A valid California Class C driver license Five (5) years of experience operating, installing, configuring, monitoring, testing and maintaining a centralized computer, telecommunications or network system including one year in a lead capacity Note: A bachelor's degree in Computer Science or closely related field from an accredited college may substitute for three (3) years of the required experience Desirable Qualifications: Combination of technical expertise, leadership skills, and interpersonal abilities Five (5) or more years of experience supervising a team of technician-level staff members within a central IT environment serving multiple clients/departments Demonstrated ability to multi-task with a customer-centric approach to incident and problem management Completion of leadership training classes within the last 12 months Knowledge of IT Service Management framework Possession of an IT Information Library 4 Foundation or higher certification is a plus Effective communication, problem-solving, and customer service skills for interacting with both team members and end-users Demonstrated leadership qualities including clear direction, motivation, and conflict resolution Adaptability, empathy, and a commitment to ongoing training and quality assurance to effectively lead the team and contribute to the success of the IT department EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover: Knowledge of : Principles and practices of supervision Operating and monitoring computer, network, telecommunications, and related equipment Scheduling Program planning and systems analyses Capabilities and operational procedures used in a computer center Ability to : Interact effectively with management user departments and technical and non-technical staff Plan, assign, and oversee the work of subordinates Administer and communicate policies and procedures Oversee multiple projects to meet projected deadlines ADDITIONAL INFORMATION This posting will remain open until vacancy is filled and is subject to closure without notice. SELECTION PROCESS: All applications will be reviewed to determine if the conditions and qualifications for testing are met. The selection process will consist of a writing project weighted at 30% and an interview weighted at 70%. The writing project is tentatively scheduled for Tuesday, March 12. The interviews are tentatively scheduled for the week of March 18. TO APPLY: Please apply online at governmentjobs.com within this application period. By using the online application system you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add info@governmentjobs.com to your contact list. NOTE: The individual(s) recommended for hire must undergo a job-related pre-employment physical, as well as a reference check, background check, DMV report, and a drug test. For questions regarding this recruitment, please contact Sareen Baghikian at SBaghikian@lacsd.org . As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply. To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources . RETIREMENT CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage. DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits. COMPENSATION Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements. HEALTH INSURANCE MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2024, the Districts contribute $2,202.87 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage. DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods. VISION: Employee paid. LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates. LEAVE TIME VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year. SICK LEAVE : Eight hours of full-pay sick leave per month. PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons. HOLIDAYS 13 paid holidays and one-half paid holiday depending on the employee's work schedule. TUITION REIMBURSEMENT Employees may be eligible for tuition reimbursement for approved accredited course work. STUDENT LOAN PAYMENT REIMBURSEMENT For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000. WORK ENVIRONMENT & OTHER BENEFITS A rewarding career contributing to society and the environment. Flexible work schedules (e.g. 9/80 schedule) depending on the worksite. Clear policies and procedures. Health and safety programs. Carpool opportunities with monetary incentives depending on the worksite. More detailed benefits information can be found here: Districts Benefits NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice. Updated December 29, 2023 Closing Date/Time: Continuous
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Network Analyst (Network Analyst - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,400 - $5,800 per month Full CSU Classification Salary Range: $4,678 - $11,547 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of an appropriate administrator or the guidance of another recommended Information Technology (IT) professional, the Network Analyst is primarily responsible at varying levels for the architecture, design, installation, ongoing analysis, administration, and/or control of the voice, data and video networks serving the campus and any distance learning facilities. Work includes designing, engineering, programming, monitoring, and maintenance of the wide area, local (wired and wireless), closed circuit and voice networks to meet campus requirements. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Key Qualifications Knowledge of: Campus network standards for hardware and operating systems such as Alcatel Lucent, Aruba Wireless, Infoblox and F5 Load Balancers. Computer operating systems, network functions, or telecommunication switching systems. Monitoring and reporting applications such as StatSeeker and What’s Up Gold. Network architecture, configuration, protocols, and interconnectivity requirements for internal/external information transmission. Network traffic and performance parameters to interpret variance and service impact to users. Ability to: Use engineering techniques in the design of network and transmission systems. Interpret data on system usage and develop engineering specifications to support changing service levels. Maintain vendor relationships to ensure responsiveness and quality. Resolve impaired service conflicts. Determine the most cost-effective structure and design for networks. Translate user-defined requirements into networking specifications and features. Appropriately maintain confidentiality of data files, data elements, and personal information. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience A bachelor's degree in computer science, engineering, industrial technology, telecommunications or a related technical field, or equivalent training and experience. 3-5 years of directly related professional work experience to demonstrate the required knowledge, skills, and abilities. Specialized Skills: Cisco Certification. Knowledge and understanding of current network security standards and best practices. Knowledge of video over IP, streaming video, and broadcast standards. A+ Computer Training. Preferred Skills: Specialized vendor training or licensing to meet a specified departmental need. Ability to interface campus defined operating systems with software and other systems such as collaboration, web, and directory services software. Ability to identify and implement critical maintenance fixes and isolate and correct malfunctions. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of system management and security procedures including scripting languages and authentication services. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions This position will remain open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Vaccination Interim Policy CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate. policystat.com/policy/9779821/ latest/ and questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Feb 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Network Analyst (Network Analyst - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,400 - $5,800 per month Full CSU Classification Salary Range: $4,678 - $11,547 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of an appropriate administrator or the guidance of another recommended Information Technology (IT) professional, the Network Analyst is primarily responsible at varying levels for the architecture, design, installation, ongoing analysis, administration, and/or control of the voice, data and video networks serving the campus and any distance learning facilities. Work includes designing, engineering, programming, monitoring, and maintenance of the wide area, local (wired and wireless), closed circuit and voice networks to meet campus requirements. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Key Qualifications Knowledge of: Campus network standards for hardware and operating systems such as Alcatel Lucent, Aruba Wireless, Infoblox and F5 Load Balancers. Computer operating systems, network functions, or telecommunication switching systems. Monitoring and reporting applications such as StatSeeker and What’s Up Gold. Network architecture, configuration, protocols, and interconnectivity requirements for internal/external information transmission. Network traffic and performance parameters to interpret variance and service impact to users. Ability to: Use engineering techniques in the design of network and transmission systems. Interpret data on system usage and develop engineering specifications to support changing service levels. Maintain vendor relationships to ensure responsiveness and quality. Resolve impaired service conflicts. Determine the most cost-effective structure and design for networks. Translate user-defined requirements into networking specifications and features. Appropriately maintain confidentiality of data files, data elements, and personal information. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience A bachelor's degree in computer science, engineering, industrial technology, telecommunications or a related technical field, or equivalent training and experience. 3-5 years of directly related professional work experience to demonstrate the required knowledge, skills, and abilities. Specialized Skills: Cisco Certification. Knowledge and understanding of current network security standards and best practices. Knowledge of video over IP, streaming video, and broadcast standards. A+ Computer Training. Preferred Skills: Specialized vendor training or licensing to meet a specified departmental need. Ability to interface campus defined operating systems with software and other systems such as collaboration, web, and directory services software. Ability to identify and implement critical maintenance fixes and isolate and correct malfunctions. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of system management and security procedures including scripting languages and authentication services. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions This position will remain open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Vaccination Interim Policy CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate. policystat.com/policy/9779821/ latest/ and questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Feb 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
Contra Costa County, CA
Pleasant Hill, California, United States
The Position Bargaining Unit: IAFF Local 1230 Shift: 24-hour Kelly schedule Location: Pleasant Hill, CA Hybrid/Remote: No ***This is a continuous recruitment*** Recruitment can close at any time Qualified candidates are encouraged to apply immediately Why join the Contra Costa County Communications Division? The Communications Division operates the 911 system for nearly all fire, emergency, and medical calls County-wide and manages the dispatch of first responders to 141,000 fire and EMS incidents annually. The Fire District Dispatcher is responsible for providing general information to the public and screening calls using established Emergency Medical Dispatch (EMD) protocols and dispatching fire apparatus staff to emergency situations. The District is an "all-hazards" organization providing fire suppression, First Responder Advanced Life Support (ALS) emergency medical services as well as 911 emergency ambulance transport services for over two-thirds of the county, technical rescue, marine firefighting, and water rescue. Ranking among the larger California fire agencies, the Contra Costa County Fire Protection District is a well-equipped, full-service fire agency. We are looking for someone who is: Able to multi-task and triage incoming calls and radio communications. A strong communicator with excellent interpersonal skills who knows how to talk to people, elicit pertinent information, and remain calm in stressful situations. Committed to career-long learning, and has the ability to receive constructive feedback and apply it in your future work. Adaptable to learning new technology and has excellent computer skills. Flexible, highly motivated, mature, and willing to work 24-hour shifts, weekends, and holidays. A team player who understands and embraces TEAMWORK! What you will typically be responsible for: Receiving routine and emergency calls for Fire and Medical services. Processing calls using Medical Protocol Dispatch Systems (MPDS). Providing pre-arrival instructions to callers (i.e. CPR, childbirth, choking). Transmitting messages by operating telecommunications and computer equipment. Maintaining an accurate record of the location and current status of emergency response field units. Maintaining radio contact with field units and enforcing proper channel control, with discipline and courtesy. Selecting emergency response field units in accordance with established user agency policies and procedures. A few reasons you might love this job: You’ll be a part of an AMAZING team of dispatchers that take pride in their work. The 24-hour work schedule allows for more time with your family. We are a team of the “best of the best” dispatchers in Northern California. You’ll have the opportunity to respond to the field as a part of our Incident Dispatch Team. A few challenges you might face in this job : Getting acclimated to the 24-hour Kelly schedule. Adjusting to a new or different way of dispatching fire and medical units. Learning a new CAD system, EMD protocols, and new geographical area. Competencies Required: Decision Making : Choosing optimal courses of action in a timely manner Innovative Problem Solving : Identifying and analyzing problems in order to propose new ways to do business Professional & Technical Expertise : Applying technical subject matter to the job Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Self-Management : Showing personal organization, self-discipline, and dependability Informing : Proactively obtaining and sharing information Listening : Fully comprehending spoken communication Interpersonal Savvy : Considering and responding appropriately to the needs and feelings of others in different situations Teamwork : Collaborating with others to achieve shared goals To read the complete job description, please visit the website: https://www.governmentjobs.com/careers/contracosta/classspecs/3969?keywords=fire%20district%20dispatcher&pagetype=classSpecifications This is a continuous recruitment process; eligible candidates may remain on the eligible list for twelve months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Experience: Two (2) years of full-time (or the equivalent of full-time) experience within the last three (3) years,operating 9-1-1 telephones, Computer-Aided Dispatch (CAD), and radio communications equipment while dispatching public safety emergency services. Performance Requirement: Ability to type at a speed of not less than 30words per minute ata PC terminal. Other Requirement: Must pass a thorough background investigation and medical screening prior to employment. Desirable: Certification as an Emergency Medical Dispatcher (EMD) Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. CritiCall Performance Assessment: Candidates that meet the minimum qualifications will be invited to participate in the CritiCall Performance Assessment. CritiCall is designed to measure applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: decision making, data entry, call summarization, memory recall, prioritization, map reading, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a passing score, in order to be ranked on the employment list. Note, we do NOT accept CritiCall results from other agencies. Candidates must participate in the CritiCall with Contra Costa County and achieve passing scores in order to advance in the recruitment process. Test information is available by visiting the vendor's website at: CritiCall and Dispatcher Applicant: F.A.Q . Candidates are only permitted to participate in the CritiCall Performance assessment once every 6 months. (Qualifying) (Weighted 75%) Written Assessment: Candidates that pass the required CritiCall assessment will be invited to participate in the eSkill Written Assessment. eSkill is designed to measure applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job; as well as measure candidates' competencies as they relate to the Fire District Dispatcher classification. These may include, but are not limited to: Self-Management, Listening, Building & Maintaining Relationships, Handling Stress, Establishing Credibility, and Decision Making. The assessment will be timed. Candidates must receive a passing score in order to be ranked on the employment list. (Weighted 25%) The assessments will be administered remotely using a computer. You will need access to a reliable internet connection and a computer to participate in the assessments. TENTATIVE EXAM DATES For applications received between 2/24/24 - 3/24/24 CritiCall Assessment (remote): 4/1/24 - 4/5/24 eSkill Assessment (remote): 4/8/24 - 4/11/24 For applications received between 3/25/24 - 4/21/24 CritiCall Assessment (remote): 4/29/24 - 5/3/24 eSkill Assessment (remote): 5/6/24 - 5/9/24 For applications received between 4/22/24 - 5/26/24 CritiCall Assessment (remote): 6/3/24 - 6/7/24 eSkill Assessment (remote): 6/10/24 - 6/13/24 For applications received between 5/27/24 - 6/23/24 CritiCall Assessment (remote): 7/1/24 - 7/5/24 eSkill Assessment (remote): 7/8/24 - 7/11/24 For applications received between 6/24/24 - 7/21/24 CritiCall Assessment (remote): 7/29/24 - 8/2/24 eSkill Assessment (remote): 8/5/24 - 8/8/24 For applications received between 7/22/24 - 8/25/24 CritiCall Assessment (remote): 9/2/24 - 9/6/24 eSkill Assessment (remote): 9/9/24 - 9/12/24 For applications received between 8/26/24 - 9/22/24 CritiCall Assessment (remote): 9/30/24 - 10/4/24 eSkill Assessment (remote): 10/7/24 - 10/10/24 For applications received between 9/23/24 - 10/20/24 CritiCall Assessment (remote): 10/28/24 - 11/1/24 eSkill Assessment (remote): 11/4/24 - 11/7/24 For applications received between 10/21/24 - 11/17/24 CritiCall Assessment (remote): 11/25/24 - 11/30/24 eSkill Assessment (remote): 12/2/24 - 12/5/24 For applications received between 11/18/24 - 12/15/24 CritiCall Assessment (remote): 12/23/24 - 12/28/24 eSkill Assessment (remote): 12/30/24 - 1/3/25 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Elizabeth Loud at eloud@cccfpd.org. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at 1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 07, 2024
Full Time
The Position Bargaining Unit: IAFF Local 1230 Shift: 24-hour Kelly schedule Location: Pleasant Hill, CA Hybrid/Remote: No ***This is a continuous recruitment*** Recruitment can close at any time Qualified candidates are encouraged to apply immediately Why join the Contra Costa County Communications Division? The Communications Division operates the 911 system for nearly all fire, emergency, and medical calls County-wide and manages the dispatch of first responders to 141,000 fire and EMS incidents annually. The Fire District Dispatcher is responsible for providing general information to the public and screening calls using established Emergency Medical Dispatch (EMD) protocols and dispatching fire apparatus staff to emergency situations. The District is an "all-hazards" organization providing fire suppression, First Responder Advanced Life Support (ALS) emergency medical services as well as 911 emergency ambulance transport services for over two-thirds of the county, technical rescue, marine firefighting, and water rescue. Ranking among the larger California fire agencies, the Contra Costa County Fire Protection District is a well-equipped, full-service fire agency. We are looking for someone who is: Able to multi-task and triage incoming calls and radio communications. A strong communicator with excellent interpersonal skills who knows how to talk to people, elicit pertinent information, and remain calm in stressful situations. Committed to career-long learning, and has the ability to receive constructive feedback and apply it in your future work. Adaptable to learning new technology and has excellent computer skills. Flexible, highly motivated, mature, and willing to work 24-hour shifts, weekends, and holidays. A team player who understands and embraces TEAMWORK! What you will typically be responsible for: Receiving routine and emergency calls for Fire and Medical services. Processing calls using Medical Protocol Dispatch Systems (MPDS). Providing pre-arrival instructions to callers (i.e. CPR, childbirth, choking). Transmitting messages by operating telecommunications and computer equipment. Maintaining an accurate record of the location and current status of emergency response field units. Maintaining radio contact with field units and enforcing proper channel control, with discipline and courtesy. Selecting emergency response field units in accordance with established user agency policies and procedures. A few reasons you might love this job: You’ll be a part of an AMAZING team of dispatchers that take pride in their work. The 24-hour work schedule allows for more time with your family. We are a team of the “best of the best” dispatchers in Northern California. You’ll have the opportunity to respond to the field as a part of our Incident Dispatch Team. A few challenges you might face in this job : Getting acclimated to the 24-hour Kelly schedule. Adjusting to a new or different way of dispatching fire and medical units. Learning a new CAD system, EMD protocols, and new geographical area. Competencies Required: Decision Making : Choosing optimal courses of action in a timely manner Innovative Problem Solving : Identifying and analyzing problems in order to propose new ways to do business Professional & Technical Expertise : Applying technical subject matter to the job Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Self-Management : Showing personal organization, self-discipline, and dependability Informing : Proactively obtaining and sharing information Listening : Fully comprehending spoken communication Interpersonal Savvy : Considering and responding appropriately to the needs and feelings of others in different situations Teamwork : Collaborating with others to achieve shared goals To read the complete job description, please visit the website: https://www.governmentjobs.com/careers/contracosta/classspecs/3969?keywords=fire%20district%20dispatcher&pagetype=classSpecifications This is a continuous recruitment process; eligible candidates may remain on the eligible list for twelve months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Experience: Two (2) years of full-time (or the equivalent of full-time) experience within the last three (3) years,operating 9-1-1 telephones, Computer-Aided Dispatch (CAD), and radio communications equipment while dispatching public safety emergency services. Performance Requirement: Ability to type at a speed of not less than 30words per minute ata PC terminal. Other Requirement: Must pass a thorough background investigation and medical screening prior to employment. Desirable: Certification as an Emergency Medical Dispatcher (EMD) Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. CritiCall Performance Assessment: Candidates that meet the minimum qualifications will be invited to participate in the CritiCall Performance Assessment. CritiCall is designed to measure applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: decision making, data entry, call summarization, memory recall, prioritization, map reading, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a passing score, in order to be ranked on the employment list. Note, we do NOT accept CritiCall results from other agencies. Candidates must participate in the CritiCall with Contra Costa County and achieve passing scores in order to advance in the recruitment process. Test information is available by visiting the vendor's website at: CritiCall and Dispatcher Applicant: F.A.Q . Candidates are only permitted to participate in the CritiCall Performance assessment once every 6 months. (Qualifying) (Weighted 75%) Written Assessment: Candidates that pass the required CritiCall assessment will be invited to participate in the eSkill Written Assessment. eSkill is designed to measure applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job; as well as measure candidates' competencies as they relate to the Fire District Dispatcher classification. These may include, but are not limited to: Self-Management, Listening, Building & Maintaining Relationships, Handling Stress, Establishing Credibility, and Decision Making. The assessment will be timed. Candidates must receive a passing score in order to be ranked on the employment list. (Weighted 25%) The assessments will be administered remotely using a computer. You will need access to a reliable internet connection and a computer to participate in the assessments. TENTATIVE EXAM DATES For applications received between 2/24/24 - 3/24/24 CritiCall Assessment (remote): 4/1/24 - 4/5/24 eSkill Assessment (remote): 4/8/24 - 4/11/24 For applications received between 3/25/24 - 4/21/24 CritiCall Assessment (remote): 4/29/24 - 5/3/24 eSkill Assessment (remote): 5/6/24 - 5/9/24 For applications received between 4/22/24 - 5/26/24 CritiCall Assessment (remote): 6/3/24 - 6/7/24 eSkill Assessment (remote): 6/10/24 - 6/13/24 For applications received between 5/27/24 - 6/23/24 CritiCall Assessment (remote): 7/1/24 - 7/5/24 eSkill Assessment (remote): 7/8/24 - 7/11/24 For applications received between 6/24/24 - 7/21/24 CritiCall Assessment (remote): 7/29/24 - 8/2/24 eSkill Assessment (remote): 8/5/24 - 8/8/24 For applications received between 7/22/24 - 8/25/24 CritiCall Assessment (remote): 9/2/24 - 9/6/24 eSkill Assessment (remote): 9/9/24 - 9/12/24 For applications received between 8/26/24 - 9/22/24 CritiCall Assessment (remote): 9/30/24 - 10/4/24 eSkill Assessment (remote): 10/7/24 - 10/10/24 For applications received between 9/23/24 - 10/20/24 CritiCall Assessment (remote): 10/28/24 - 11/1/24 eSkill Assessment (remote): 11/4/24 - 11/7/24 For applications received between 10/21/24 - 11/17/24 CritiCall Assessment (remote): 11/25/24 - 11/30/24 eSkill Assessment (remote): 12/2/24 - 12/5/24 For applications received between 11/18/24 - 12/15/24 CritiCall Assessment (remote): 12/23/24 - 12/28/24 eSkill Assessment (remote): 12/30/24 - 1/3/25 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Elizabeth Loud at eloud@cccfpd.org. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at 1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under the direction of the Deputy Director for Legislation, the Assistant Deputy Director of Legislation’s primary responsibility is to assist the Deputy Director in managing all aspect of the Legislative Division’s work. The Assistant Deputy Director will assist the Deputy Director in monitoring and providing high-level technical and policy expertise on legislation affecting HCD, act as an alternate liaison in place of the Deputy Director to State, city and local government entities, and be the second line supervisor to Legislative Division staff. You will find additional information about the job in the Duty Statement . Minimum Requirements This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below. Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-431489 Position #(s): 401-115-7500-001 Working Title: Telework Option - Hybrid - Assistant Deputy Director for Legislation Classification: C. E. A. $9,755.00 - $11,807.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Career Executive Assignment - Non Tenured, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Candidate must answer the statement listed under "Desirable Qualifications" by responding to each desirable qualification using no more than three (3) pages total, using Arial 12-point font size, and be organized and numbered as reflected in the Desirable Qualifications. The SOQ must be submitted along with the standard state application (STD. 678). An SOQ is a narrative discussion of how the candidate's education, training, experience and skills meet the desirable qualifications and qualify them for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. Resumes do not take the place of the SOQ. Failure to submit an SOQ will result in elimination from the examination. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/3/2024 Who May Apply Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California. How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC-431489 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC-431489 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Examination Qualification Requirements All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement. Note: Eligibility to take a CEA examination does not require current permanent status in the civil service. General Qualifications State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others. Knowledge and Abilities Applicants must demonstrate the ability to perform high administrative and policy - influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities: Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program. Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives. These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization): CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies. CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies. CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Candidates must answer the desirable qualifications listed below by responding to each desirable qualification below using n o more than three (3) pages, using Arial 12-point font size, and be organized and numbered as reflected below. Please address your experience, knowledge and ability in the following areas; and provide specific examples. 1. Legislative and Budget Analysis - Clear understanding and knowledge of the legislative process. Skilled in legislative administration through prioritization of issues, priorities, and demonstrated experience in organizing complex processes with competing deadlines. Analyzing, planning, organizing, and coordinating the analysis of legislative bills, legislative studies, legislative processes, and new regulations with significant impact; identifying the need for legislation; recommending alternatives, and strategies for potential legislative proposals and legislative language. Demonstrated knowledge of state funding policies and procedures, including state budget proposals, both augmentation and reductions. 2. Housing and Homelessness - Demonstrated experience in formulating, developing, and implementing statewide initiatives and policies, specifically in the preservation and production of affordable housing; efforts to prevent and end homelessness, and working knowledge of basic affordable housing finance. 3. Management - Managerial experience leading teams or programs. Managing diverse activities, including planning, organizing, and directing program operations; strategic planning, budgeting, and personnel management; leadership; supervision; management accountability; providing guidance, direction, resources and assigning priorities and objectives to staff. 4. Diplomacy and Communication - Interpersonal skills, including working effectively and in partnership with state departments, executive level staff, the Governor’s Office, the Department of Finance, California State Legislators and legislative staff, the Legislative Analyst’s Office, stakeholders and outside organizations; and the ability to effectively represent the Administration's executive position, policy, and perspectives, and successfully negotiate policy positions with these entities. Dealing with a variety of individuals including governmental and/or advocacy groups in a matter of significant program sensitivity; preparing legislative reports, delivering presentations and attending and presenting at board or public meetings. Ability to effectively communicate statewide policies and initiatives both verbally and in writing. 5. Policy Development and Implementation - Interpreting, evaluating, improving, amending, developing, recommending, and implementing policy or procedural changes. Formulating annual and long-range goals in accordance with a department’s strategic plan and developing and implementing action plans for staff to achieve goals. Examination Information The examination process will consist of a Statement of Qualifications evaluation. The Statement of Qualifications will be used to evaluate your education and experience as it relates to the “Desirable Qualifications” listed above, and will also serve as documentation of each candidate’s ability to present information clearly and concisely in writing since this is a critical factor to successful job performance. The Statement of Qualifications will be the only basis for your final score and rank on the eligible list. If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores. A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results. The results of this examination will only be used to fill this position. Applications will be retained for twelve months. Hiring interviews for the Job may be conducted with the most qualified candidates. The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified. Special Testing Arrangements If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 431489 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/3/2024
May 14, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under the direction of the Deputy Director for Legislation, the Assistant Deputy Director of Legislation’s primary responsibility is to assist the Deputy Director in managing all aspect of the Legislative Division’s work. The Assistant Deputy Director will assist the Deputy Director in monitoring and providing high-level technical and policy expertise on legislation affecting HCD, act as an alternate liaison in place of the Deputy Director to State, city and local government entities, and be the second line supervisor to Legislative Division staff. You will find additional information about the job in the Duty Statement . Minimum Requirements This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below. Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-431489 Position #(s): 401-115-7500-001 Working Title: Telework Option - Hybrid - Assistant Deputy Director for Legislation Classification: C. E. A. $9,755.00 - $11,807.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Career Executive Assignment - Non Tenured, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Candidate must answer the statement listed under "Desirable Qualifications" by responding to each desirable qualification using no more than three (3) pages total, using Arial 12-point font size, and be organized and numbered as reflected in the Desirable Qualifications. The SOQ must be submitted along with the standard state application (STD. 678). An SOQ is a narrative discussion of how the candidate's education, training, experience and skills meet the desirable qualifications and qualify them for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. Resumes do not take the place of the SOQ. Failure to submit an SOQ will result in elimination from the examination. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/3/2024 Who May Apply Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California. How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC-431489 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC-431489 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Examination Qualification Requirements All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement. Note: Eligibility to take a CEA examination does not require current permanent status in the civil service. General Qualifications State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others. Knowledge and Abilities Applicants must demonstrate the ability to perform high administrative and policy - influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities: Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program. Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives. These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization): CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies. CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies. CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Candidates must answer the desirable qualifications listed below by responding to each desirable qualification below using n o more than three (3) pages, using Arial 12-point font size, and be organized and numbered as reflected below. Please address your experience, knowledge and ability in the following areas; and provide specific examples. 1. Legislative and Budget Analysis - Clear understanding and knowledge of the legislative process. Skilled in legislative administration through prioritization of issues, priorities, and demonstrated experience in organizing complex processes with competing deadlines. Analyzing, planning, organizing, and coordinating the analysis of legislative bills, legislative studies, legislative processes, and new regulations with significant impact; identifying the need for legislation; recommending alternatives, and strategies for potential legislative proposals and legislative language. Demonstrated knowledge of state funding policies and procedures, including state budget proposals, both augmentation and reductions. 2. Housing and Homelessness - Demonstrated experience in formulating, developing, and implementing statewide initiatives and policies, specifically in the preservation and production of affordable housing; efforts to prevent and end homelessness, and working knowledge of basic affordable housing finance. 3. Management - Managerial experience leading teams or programs. Managing diverse activities, including planning, organizing, and directing program operations; strategic planning, budgeting, and personnel management; leadership; supervision; management accountability; providing guidance, direction, resources and assigning priorities and objectives to staff. 4. Diplomacy and Communication - Interpersonal skills, including working effectively and in partnership with state departments, executive level staff, the Governor’s Office, the Department of Finance, California State Legislators and legislative staff, the Legislative Analyst’s Office, stakeholders and outside organizations; and the ability to effectively represent the Administration's executive position, policy, and perspectives, and successfully negotiate policy positions with these entities. Dealing with a variety of individuals including governmental and/or advocacy groups in a matter of significant program sensitivity; preparing legislative reports, delivering presentations and attending and presenting at board or public meetings. Ability to effectively communicate statewide policies and initiatives both verbally and in writing. 5. Policy Development and Implementation - Interpreting, evaluating, improving, amending, developing, recommending, and implementing policy or procedural changes. Formulating annual and long-range goals in accordance with a department’s strategic plan and developing and implementing action plans for staff to achieve goals. Examination Information The examination process will consist of a Statement of Qualifications evaluation. The Statement of Qualifications will be used to evaluate your education and experience as it relates to the “Desirable Qualifications” listed above, and will also serve as documentation of each candidate’s ability to present information clearly and concisely in writing since this is a critical factor to successful job performance. The Statement of Qualifications will be the only basis for your final score and rank on the eligible list. If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores. A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results. The results of this examination will only be used to fill this position. Applications will be retained for twelve months. Hiring interviews for the Job may be conducted with the most qualified candidates. The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified. Special Testing Arrangements If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 431489 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/3/2024
Introduction This examination is being given to fill one vacancy in the Assessor-Recorder-County Clerk's Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides advanced, specialized and complex professional duties support in the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex geographic information systems and applications across multiple platforms and technologies. Serves as resource and provides highly specialized support to maintain existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative information technology solutions. Provides highly complex support on geographic information systems applications development projects; analyzes business and functional requirements for new or enhanced applications; meets with users and management staff to ensure complete understanding of department requirements; analyzes current manual or computerized processes; analyzes inter-relationship between new tasks and existing applications; researches internal and external available resources; develops and presents cost-benefit analyses; performs quality assurance duties; makes recommendations on applications solutions. Evaluates and tests new or enhanced applications; installs or upgrades application software and hardware; troubleshoots hardware, software and database related problems; performs applications testing and documentation duties. Performs complex geographic information systems, network and applications programming duties; ensures data integrity and program structure and reliability are maintained. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating geographic information systems networks; installs, configures and manages servers; evaluates network protocols, hardware and software to determine their applicability to geographic information system network needs; evaluates new applications to determine integration with current networks and systems; develops and coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves complex network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; implements and administers security strategies; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Plans, designs and implements relational databases; develops standards and strategies for maintaining database security; develops methodologies for importing and exporting GIS database information to and from external agencies and County departments. Writes documentation on new and enhanced geographic information system, network and applications including detailed description and functional capabilities; prepares and updates user materials and procedures manuals; creates technical documentation and instructional materials to assist clients in the use of system applications Supervises subordinate staff, including one or more professional GIS Analysts; plans, directs and coordinates staff work plans, projects and assignments; motivates, monitors and evaluates staff performance; reviews checks work products; arranges, coordinates and/or provides staff training; coordinates and recommends the selection of new staff as needed. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of geographic information systems technology. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. Either I Experience : Two years as a Senior Geographic Information Systems Analyst in San Joaquin County . Or II Education : Graduation from an accredited four-year college or university with major course work in geography, geographic information systems, computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration, or a related field. Experience : Five years of increasingly responsible professional analytical computer and related systems work in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of geographic information systems programs; operational characteristics and capabilities of specialized geographic information systems hardware and software; geographic information system standards and conventions; advanced principles and practices of applications development, programming and installation; advanced principles and practices of computer science and information systems; advanced methods and techniques of installing, configuring, troubleshooting and administering systems, network, applications, and databases; principles and practices of system security and client access to assigned applications; methods and techniques of using application design and development tools; operational characteristics of multiple operating system environments; a variety of complex application programming languages; operational characteristics of a variety of computer systems, networks and associated hardware, software, databases and related components; principles and practices of quality assurance; principles and practices of network and server administration; principles and practices of database maintenance and administration; relational database concepts; cartographic, drafting, demographic and statistical methods and standards; aerial photograph analysis concepts; methods and techniques of conducting research; methods and techniques of developing technical and training documentation; principles and practices of customer service; principles and practices of supervision and personnel administration; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level support in the design, development and maintenance of geographic information systems, networks and applications; independently perform complex network and application design analysis and programming duties; analyze and resolve complex system, network and application problems using logical and methodical processes; design, implement, maintain and administer relational database management systems; convert and manipulate data; recommend, install, troubleshoot and upgrade systems, networks and applications; perform complex network and server administration duties; design training materials and conduct training programs; assess and analyze department technology resources and needs; design software to meet client needs; create and develop technical and training manuals or documentation; create maps and charts from multiple layers of data; supervise the work of subordinate staff, including GIS professionals; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data input devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision-making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Online Written Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral : Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank : The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives : Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility : If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction This examination is being given to fill one vacancy in the Assessor-Recorder-County Clerk's Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides advanced, specialized and complex professional duties support in the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex geographic information systems and applications across multiple platforms and technologies. Serves as resource and provides highly specialized support to maintain existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative information technology solutions. Provides highly complex support on geographic information systems applications development projects; analyzes business and functional requirements for new or enhanced applications; meets with users and management staff to ensure complete understanding of department requirements; analyzes current manual or computerized processes; analyzes inter-relationship between new tasks and existing applications; researches internal and external available resources; develops and presents cost-benefit analyses; performs quality assurance duties; makes recommendations on applications solutions. Evaluates and tests new or enhanced applications; installs or upgrades application software and hardware; troubleshoots hardware, software and database related problems; performs applications testing and documentation duties. Performs complex geographic information systems, network and applications programming duties; ensures data integrity and program structure and reliability are maintained. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating geographic information systems networks; installs, configures and manages servers; evaluates network protocols, hardware and software to determine their applicability to geographic information system network needs; evaluates new applications to determine integration with current networks and systems; develops and coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves complex network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; implements and administers security strategies; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Plans, designs and implements relational databases; develops standards and strategies for maintaining database security; develops methodologies for importing and exporting GIS database information to and from external agencies and County departments. Writes documentation on new and enhanced geographic information system, network and applications including detailed description and functional capabilities; prepares and updates user materials and procedures manuals; creates technical documentation and instructional materials to assist clients in the use of system applications Supervises subordinate staff, including one or more professional GIS Analysts; plans, directs and coordinates staff work plans, projects and assignments; motivates, monitors and evaluates staff performance; reviews checks work products; arranges, coordinates and/or provides staff training; coordinates and recommends the selection of new staff as needed. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of geographic information systems technology. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. Either I Experience : Two years as a Senior Geographic Information Systems Analyst in San Joaquin County . Or II Education : Graduation from an accredited four-year college or university with major course work in geography, geographic information systems, computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration, or a related field. Experience : Five years of increasingly responsible professional analytical computer and related systems work in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of geographic information systems programs; operational characteristics and capabilities of specialized geographic information systems hardware and software; geographic information system standards and conventions; advanced principles and practices of applications development, programming and installation; advanced principles and practices of computer science and information systems; advanced methods and techniques of installing, configuring, troubleshooting and administering systems, network, applications, and databases; principles and practices of system security and client access to assigned applications; methods and techniques of using application design and development tools; operational characteristics of multiple operating system environments; a variety of complex application programming languages; operational characteristics of a variety of computer systems, networks and associated hardware, software, databases and related components; principles and practices of quality assurance; principles and practices of network and server administration; principles and practices of database maintenance and administration; relational database concepts; cartographic, drafting, demographic and statistical methods and standards; aerial photograph analysis concepts; methods and techniques of conducting research; methods and techniques of developing technical and training documentation; principles and practices of customer service; principles and practices of supervision and personnel administration; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level support in the design, development and maintenance of geographic information systems, networks and applications; independently perform complex network and application design analysis and programming duties; analyze and resolve complex system, network and application problems using logical and methodical processes; design, implement, maintain and administer relational database management systems; convert and manipulate data; recommend, install, troubleshoot and upgrade systems, networks and applications; perform complex network and server administration duties; design training materials and conduct training programs; assess and analyze department technology resources and needs; design software to meet client needs; create and develop technical and training manuals or documentation; create maps and charts from multiple layers of data; supervise the work of subordinate staff, including GIS professionals; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data input devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision-making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Online Written Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral : Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank : The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives : Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility : If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Introduction Information Systems Division (ISD) is looking for an IT network professional as an Endpoint Management Analyst (Information Systems Analyst III). This position is responsible for endpoint management of Windows desktops and servers in an enterprise environment. This person will be part of a four-person team within the Information Systems Division (ISD). The ISA III - Endpoint Management Analyst will be the primary person responsible for ensuring compliance with security patches and updates. The ISA III will also assist with maintaining compliance with applicable data security and privacy regulations. Desirable qualifications include experience working with patching and updating Windows based operating systems and third-party applications (Java, Adobe, Chrome, etc); experience with design and maintenance of desktop images; building and deploying applications; and testing and validating OS upgrades. ISD delivers cutting edge information services to all county departments including vulnerability management, patch management, imaging, and application packaging and deployment. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA III Endpoint Management vacancies. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. DEFINITION Under direction, performs specialized and advanced professional computer and related systems support work within the Information Systems Division; troubleshoots, analyzes and resolves difficult systems and applications hardware and software problems; and performs other related work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an advanced understanding of complex analytical procedures and processes while working with a significant amount of independent authority and judgment. As assigned, some positions may exercise technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst II level by it’s requirement for specialized, functional or technical expertise beyond the journey level. Incumbents perform the more difficult and responsible types of duties assigned to classes within the series including systems analysis, development and direct client/maintenance support to large and complex systems and applications. This class is distinguished from the Information Systems Analyst IV in that the latter provides highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs. Incumbents at the Information Systems Analyst IV level may also serve in the capacity of database administrator or as a project lead on a component of assigned information systems projects. TYPICAL DUTIES Performs professional level specialized and complex duties to support information technology systems in assigned area; areas of responsibility include the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex systems, networks, programs and applications across multiple platforms and technologies. Designs and develops components of current or new systems; serves on assigned projects for large and complex systems; in conjunction with project team members, analyzes user requirements and recommends technology solution; reviews and evaluates current and third party systems and applications; determines method of integrating new programming code into existing programs to meet user needs; develops data flow diagrams and other systems documentation; creates program specifications; designs data structures, screens, file structures, reports, forms, and menus; develops optimum system configurations; locates and downloads existing system data; develops and implements testing plan; performs quality assurance duties; determines whether new program meets the client’s business and technology requirements; recommends changes as needed. Serves as resource and provides highly specialized support to maintaining existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative systems or applications. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating the County’s local and wide area networks; installs, configures and manages servers; coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Develops, implements and maintains the County’s Internet and Intranet sites; recommends design and layouts; writes code; creates database connections; develops written technical procedures; implements interactive website components; provides Internet training for County staff. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology. May exercise technical supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Two years of increasingly responsible professional endpoint management experience, including security patching, management, reporting, auditing, application deployment, workstation imaging, and vulnerability management. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of computer science and information systems; methods and techniques of highly complex system analysis, design and development; advanced methods and techniques of system hardware and software troubleshooting and installation; advanced principles and practices of structured programming; operational characteristics of systems hardware and software across multiple environments; methods and techniques of evaluating business operations to develop technology solutions; principles and procedures of quality assurance; methods and techniques of developing testing procedures; methods and techniques of designing, implementing and maintaining internet and intranet web sites; operations, services and activities of local and wide area network design, development, security and administration; local and wide area network protocols, routing techniques and installation methods; methods and techniques of installing and maintaining and administering network servers, hardware and software; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level technical support for system analysis, implementation and maintenance; detect, isolate and resolve complex information system problems; recommend, design, implement and install systems and programs; independently perform complex systems and applications programming and analysis duties; design, configure, install and test local and wide area network servers, hardware, software, routers and associated components; analyze procedures and data to develop logical solutions to complex systems problems; troubleshoot and analyze complex local and wide area network operating system or hardware and software problems; learn to analyze and assess the technological needs of departments with large and highly complex systems; learn operations and characteristics of database management systems, tools and utilities; learn and apply concepts and principles of database management and administration; learn principles, practices, methods and techniques of serving as project lead on assigned information systems projects; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Apr 17, 2024
Full Time
Introduction Information Systems Division (ISD) is looking for an IT network professional as an Endpoint Management Analyst (Information Systems Analyst III). This position is responsible for endpoint management of Windows desktops and servers in an enterprise environment. This person will be part of a four-person team within the Information Systems Division (ISD). The ISA III - Endpoint Management Analyst will be the primary person responsible for ensuring compliance with security patches and updates. The ISA III will also assist with maintaining compliance with applicable data security and privacy regulations. Desirable qualifications include experience working with patching and updating Windows based operating systems and third-party applications (Java, Adobe, Chrome, etc); experience with design and maintenance of desktop images; building and deploying applications; and testing and validating OS upgrades. ISD delivers cutting edge information services to all county departments including vulnerability management, patch management, imaging, and application packaging and deployment. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA III Endpoint Management vacancies. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. DEFINITION Under direction, performs specialized and advanced professional computer and related systems support work within the Information Systems Division; troubleshoots, analyzes and resolves difficult systems and applications hardware and software problems; and performs other related work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an advanced understanding of complex analytical procedures and processes while working with a significant amount of independent authority and judgment. As assigned, some positions may exercise technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst II level by it’s requirement for specialized, functional or technical expertise beyond the journey level. Incumbents perform the more difficult and responsible types of duties assigned to classes within the series including systems analysis, development and direct client/maintenance support to large and complex systems and applications. This class is distinguished from the Information Systems Analyst IV in that the latter provides highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs. Incumbents at the Information Systems Analyst IV level may also serve in the capacity of database administrator or as a project lead on a component of assigned information systems projects. TYPICAL DUTIES Performs professional level specialized and complex duties to support information technology systems in assigned area; areas of responsibility include the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex systems, networks, programs and applications across multiple platforms and technologies. Designs and develops components of current or new systems; serves on assigned projects for large and complex systems; in conjunction with project team members, analyzes user requirements and recommends technology solution; reviews and evaluates current and third party systems and applications; determines method of integrating new programming code into existing programs to meet user needs; develops data flow diagrams and other systems documentation; creates program specifications; designs data structures, screens, file structures, reports, forms, and menus; develops optimum system configurations; locates and downloads existing system data; develops and implements testing plan; performs quality assurance duties; determines whether new program meets the client’s business and technology requirements; recommends changes as needed. Serves as resource and provides highly specialized support to maintaining existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative systems or applications. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating the County’s local and wide area networks; installs, configures and manages servers; coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Develops, implements and maintains the County’s Internet and Intranet sites; recommends design and layouts; writes code; creates database connections; develops written technical procedures; implements interactive website components; provides Internet training for County staff. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology. May exercise technical supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Two years of increasingly responsible professional endpoint management experience, including security patching, management, reporting, auditing, application deployment, workstation imaging, and vulnerability management. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of computer science and information systems; methods and techniques of highly complex system analysis, design and development; advanced methods and techniques of system hardware and software troubleshooting and installation; advanced principles and practices of structured programming; operational characteristics of systems hardware and software across multiple environments; methods and techniques of evaluating business operations to develop technology solutions; principles and procedures of quality assurance; methods and techniques of developing testing procedures; methods and techniques of designing, implementing and maintaining internet and intranet web sites; operations, services and activities of local and wide area network design, development, security and administration; local and wide area network protocols, routing techniques and installation methods; methods and techniques of installing and maintaining and administering network servers, hardware and software; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level technical support for system analysis, implementation and maintenance; detect, isolate and resolve complex information system problems; recommend, design, implement and install systems and programs; independently perform complex systems and applications programming and analysis duties; design, configure, install and test local and wide area network servers, hardware, software, routers and associated components; analyze procedures and data to develop logical solutions to complex systems problems; troubleshoot and analyze complex local and wide area network operating system or hardware and software problems; learn to analyze and assess the technological needs of departments with large and highly complex systems; learn operations and characteristics of database management systems, tools and utilities; learn and apply concepts and principles of database management and administration; learn principles, practices, methods and techniques of serving as project lead on assigned information systems projects; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Introduction Information Systems Division (ISD) is looking for a seasoned IT clinical imaging professional as a Clinical Imaging Analyst (PACS/RIS - Information Systems Analyst IV). The position is responsible for supporting the applications used within the imaging departments at San Joaquin General Hospital, as part of a team of eight (8) analysts that support clinical, financial, and operational applications used within an acute and ambulatory care setting. The ISA IV - Clinical Imaging Analyst will be responsible for troubleshooting, maintenance, and optimization of existing systems and to effectively analyze, deploy, and support new or enhanced imaging applications and systems. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly professional, analytical work supporting clinical imaging systems (PACS/RIS), including maintenance and management of systems, interfaces, and database management and analysis. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Apr 17, 2024
Full Time
Introduction Information Systems Division (ISD) is looking for a seasoned IT clinical imaging professional as a Clinical Imaging Analyst (PACS/RIS - Information Systems Analyst IV). The position is responsible for supporting the applications used within the imaging departments at San Joaquin General Hospital, as part of a team of eight (8) analysts that support clinical, financial, and operational applications used within an acute and ambulatory care setting. The ISA IV - Clinical Imaging Analyst will be responsible for troubleshooting, maintenance, and optimization of existing systems and to effectively analyze, deploy, and support new or enhanced imaging applications and systems. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly professional, analytical work supporting clinical imaging systems (PACS/RIS), including maintenance and management of systems, interfaces, and database management and analysis. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
CA DEPARTMENT OF JUSTICE
San Francisco, California, United States
Job Description and Duties Are you ready to be a part of the largest law firm in California? Are you motivated by the opportunity to receive professional legal career hands-on training? As members of a legal support secretarial team, you will perform legal secretarial duties for multiple attorneys/professional staff in the San Francisco Office of the Attorney General. Those duties will include , but are not limited to: Proficiently typing, editing, storing, retrieving, printing, processing, and electronically sending legal documents and pleadings using various department supported software such as: Word, Best Authority, Microsoft Outlook, Adobe Acrobat and Prolaw and other desktop technology tools and communication devices. Common responsibilities include: Format and File/E-File legal documents with State and Federal Courts Produce case cites utilizing Best Authority software Ensure all documents are prepared, proofread, copied and filed/served in accordance with legal requirements, court rules and deadlines Comply with state and departmental rules and regulations and Office policies and practices Compose letters and memoranda Maintain a calendar of document due dates and court appearances Prepare subpoenas Schedule court reporters for depositions Make travel arrangements Assist with overflow work as requested Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position offers a hybrid schedule, i.e. combined remote and in-office work schedules. If you are interested in maintaining a work/life balance, savings on transportation expenses and want work flexibility, this position may be for you! Minimum Requirements You will find the Minimum Requirements in the Class Specification. LEGAL SECRETARY SENIOR LEGAL TYPIST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-430631 Position #(s): 420-033-1282-XXX Working Title: Legal Secretary Classification: LEGAL SECRETARY $4,120.00 - $5,159.00 A $4,327.00 - $5,418.00 B Shall Consider: SENIOR LEGAL TYPIST $3,478.00 - $4,357.00 A $3,890.00 - $4,863.00 B # of Positions: Multiple Work Location: San Francisco County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Monday - Friday Work Week: 8:00am - 5:00pm Department Information Legal Secretaries in San Francisco, Los Angeles, San Diego, Oakland, Sacramento, and Fresno qualify for “Hire Above Minimum “(HAM). The starting salary of Range A will be $4,770 and Range B $5,012. Employees may be eligible for a recruitment and retention pay differential based upon qualifying pay periods. Senior Legal Typists also qualify for a HAM in the above locations. The starting salary of Range A will be $4,067 and Range B $4,542. Employees may be eligible for a recruitment and retention pay differential based upon qualifying pay. These positions are located in the Division of Operations, Legal Support Operations, San Francisco. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General's website at www.oag.ca.gov . Special Requirements A fingerprint check will be required . Clearly indicate the Job Control Code (JC-430631) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application . Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/13/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Mieke Roelstraete 1300 I Street Suite 820 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Mieke Roelstraete 1300 I Street Suite 820 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Incumbents interested in a career which provides for upward mobility with extensive training, as well as the chance to work in a variety of legal fields such as, but not limited to, civil law, criminal law, and public rights. The most successful candidates will have good computer skills and the ability to work independently or in a team environment; work cooperatively and tactfully with staff and management; demonstrate initiative and willingness to assume increased responsibility; ability to write and communicate effectively; use tact and discretion in dealing with confidential and sensitive issues; and excellent organizational skills. Ability to demonstrate good attendance and punctuality. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Mieke Roelstraete (916) 210-6748 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. EXAMINATION LINKS: Legal Secretary Exam Link: https://jobs.ca.gov/JOBSGEN/5PB25.PDF Senior Legal Typist Exam Link: https://jobs.ca.gov/JOBSGEN/5PB41.PDF ADDITIONAL APPLICATION FILING INFORMATION: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted . Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date . Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/13/2024
May 14, 2024
Full Time
Job Description and Duties Are you ready to be a part of the largest law firm in California? Are you motivated by the opportunity to receive professional legal career hands-on training? As members of a legal support secretarial team, you will perform legal secretarial duties for multiple attorneys/professional staff in the San Francisco Office of the Attorney General. Those duties will include , but are not limited to: Proficiently typing, editing, storing, retrieving, printing, processing, and electronically sending legal documents and pleadings using various department supported software such as: Word, Best Authority, Microsoft Outlook, Adobe Acrobat and Prolaw and other desktop technology tools and communication devices. Common responsibilities include: Format and File/E-File legal documents with State and Federal Courts Produce case cites utilizing Best Authority software Ensure all documents are prepared, proofread, copied and filed/served in accordance with legal requirements, court rules and deadlines Comply with state and departmental rules and regulations and Office policies and practices Compose letters and memoranda Maintain a calendar of document due dates and court appearances Prepare subpoenas Schedule court reporters for depositions Make travel arrangements Assist with overflow work as requested Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position offers a hybrid schedule, i.e. combined remote and in-office work schedules. If you are interested in maintaining a work/life balance, savings on transportation expenses and want work flexibility, this position may be for you! Minimum Requirements You will find the Minimum Requirements in the Class Specification. LEGAL SECRETARY SENIOR LEGAL TYPIST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-430631 Position #(s): 420-033-1282-XXX Working Title: Legal Secretary Classification: LEGAL SECRETARY $4,120.00 - $5,159.00 A $4,327.00 - $5,418.00 B Shall Consider: SENIOR LEGAL TYPIST $3,478.00 - $4,357.00 A $3,890.00 - $4,863.00 B # of Positions: Multiple Work Location: San Francisco County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Monday - Friday Work Week: 8:00am - 5:00pm Department Information Legal Secretaries in San Francisco, Los Angeles, San Diego, Oakland, Sacramento, and Fresno qualify for “Hire Above Minimum “(HAM). The starting salary of Range A will be $4,770 and Range B $5,012. Employees may be eligible for a recruitment and retention pay differential based upon qualifying pay periods. Senior Legal Typists also qualify for a HAM in the above locations. The starting salary of Range A will be $4,067 and Range B $4,542. Employees may be eligible for a recruitment and retention pay differential based upon qualifying pay. These positions are located in the Division of Operations, Legal Support Operations, San Francisco. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General's website at www.oag.ca.gov . Special Requirements A fingerprint check will be required . Clearly indicate the Job Control Code (JC-430631) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application . Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/13/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Mieke Roelstraete 1300 I Street Suite 820 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Mieke Roelstraete 1300 I Street Suite 820 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Incumbents interested in a career which provides for upward mobility with extensive training, as well as the chance to work in a variety of legal fields such as, but not limited to, civil law, criminal law, and public rights. The most successful candidates will have good computer skills and the ability to work independently or in a team environment; work cooperatively and tactfully with staff and management; demonstrate initiative and willingness to assume increased responsibility; ability to write and communicate effectively; use tact and discretion in dealing with confidential and sensitive issues; and excellent organizational skills. Ability to demonstrate good attendance and punctuality. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Mieke Roelstraete (916) 210-6748 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. EXAMINATION LINKS: Legal Secretary Exam Link: https://jobs.ca.gov/JOBSGEN/5PB25.PDF Senior Legal Typist Exam Link: https://jobs.ca.gov/JOBSGEN/5PB41.PDF ADDITIONAL APPLICATION FILING INFORMATION: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted . Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date . Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/13/2024
CA DEPARTMENT OF JUSTICE
California, United States
Job Description and Duties Do you love litigation and want more trial experience? Are you committed to serving the people of the State of California? Are you interested in a diverse and often high profile civil litigation practice? As part of our team in the Tort and Condemnation Section of the California Attorney General's Office, you will handle a variety of cases involving government tort liability, including civil rights, personal injury, premises liability, excessive force, medical malpractice, due process, eminent domain, inverse condemnation, and mass torts arising out of floods and fires. Our section seeks motivated attorneys with 3-7 years of experience - or more - to develop and hone their litigation and trial skills. Tort and Condemnation Section Deputy Duties include: Engaging in all aspects of civil litigation, from inception through trial, settlement, or appeal First- and second-chairing jury trials Appearing in state and federal court at all levels Handling an extensive variety of tort matters that are often high profile and involve issues of first impression Investigating facts and analyzing documentary evidence Communicating and coordinating directly with clients about case status and strategy Working collaboratively with team members Representing the Attorney General’s Office with the highest ethical and professional standards All applicants must reside in California and be members in good standing of the California State Bar. Deputies may telework or work in-office at their option but are required to attend regularly scheduled in-person meetings at their local office. Travel and in-person attendance may be required for trials, court appearances, witness interviews, depositions, and operationally as needed. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. DEPUTY ATTORNEY GENERAL III DEPUTY ATTORNEY GENERAL IV Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429524 Position #(s): 420-185-5706-XXX Working Title: Tort & Condemnation Section - Deputy Attorney General III or IV Classification: DEPUTY ATTORNEY GENERAL III $10,536.00 - $13,526.00 Shall Consider: DEPUTY ATTORNEY GENERAL IV $11,644.00 - $14,954.00 # of Positions: Multiple Work Location: United States Telework: Hybrid Job Type: Permanent, Full Time Department Information These positions are located in the Division of Civil Law, Tort & Condemnation Section and may be filled in Sacramento, San Francisco, Oakland , Los Angeles or San Diego. Please clearly indicate which city you would prefer to work in your cover letter. The hiring unit has established the following cut-off dates for this job control: every Friday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. The hiring unit seeks to contact eligible candidates for interviews within 3-4 weeks of submission of their applications. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus letter, if that is the basis of their eligibility. For more information about the department please visit the Attorney General’s website at www.oag.ca.gov . If you would like to speak with a recruiter prior to submitting your application, please email recruiters@doj.ca.gov. Please visit our new webpage: Become a DOJ Deputy Attorney General | State of California - Department of Justice - Office of the Attorney General Special Requirements A fingerprint check will be required. May be required to travel to remote locations within the State, sometimes with little notice. Individuals who are new to State service must have list eligibility in order to gain employment with the California Office of the Attorney General.Process is described at: http://oag.ca.gov/careers/how-to-apply . Clearly indicate the Job Control Code ( JC-429524 ) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your STD 678 State Application. Please note that appointment to the DAG classifications will be made using the following examinations: DAG III exam- at least 5 years of legal experience : DAG III Examination DAG IV exam- at least 6 years of legal experience: DAG IV Examination Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Heather Nguyen (JC-429524) 1300 I Street Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Heather Nguyen (JC-429524) 1300 I Street Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter Other - Writing sample (20 pages maximum) reflecting legal analysis, analytical abilities, and effective writing style, such as a dispositive motion, pretrial motion, appellate brief, or settlement evaluation letter, preferably written with in last year. Please ensure that all required application package documents are provided, and please ensure that all fields of the State Employment Application are completed. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Civil litigation experience in California state or federal courts is high encouraged Experience in tort and personal injury defense is desirable, but not required Excellent legal research skills, writing skills, and oral advocacy skills Ability to handle all aspects of complex civil litigation, including identifying, analyzing, and proposing solutions to complex issues Experience drafting and arguing pre-trial motions, including demurrers, motions to dismiss, and motions for summary judgment Ability to interview witnesses and examine both percipient and expert witnesses at depositions, hearings, and trials Ability to present effective oral argument at hearings before trial and appellate courts Ability to clearly and respectfully advise and communicate with clients, colleagues, supervisors, and court personnel Openness to collaboration, including receiving feedback from colleagues, supervisors, and clients on case strategy and written work product Jury trial experience is a plus, but not required A successful candidate should be well organized, detail-oriented, have a positive attitude, and be team-oriented, as well as have an excellent work ethic and strong interpersonal and collaboration skills. Torts deputies are expected to behave with the highest level of professionalism even in high stress situations, and understand and abide by the laws of the State of California, Rules of Professional Responsibility and ethics required of all attorneys of this office. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Heather Nguyen (916) 210-6444 Heather.Nguyen@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. If you are mailing your application, as a courtesy we ask that you contact the HR Consultant listed to confirm your application has been received. This is not required, but highly encouraged so we can ensure the timely submission of your application. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
May 03, 2024
Full Time
Job Description and Duties Do you love litigation and want more trial experience? Are you committed to serving the people of the State of California? Are you interested in a diverse and often high profile civil litigation practice? As part of our team in the Tort and Condemnation Section of the California Attorney General's Office, you will handle a variety of cases involving government tort liability, including civil rights, personal injury, premises liability, excessive force, medical malpractice, due process, eminent domain, inverse condemnation, and mass torts arising out of floods and fires. Our section seeks motivated attorneys with 3-7 years of experience - or more - to develop and hone their litigation and trial skills. Tort and Condemnation Section Deputy Duties include: Engaging in all aspects of civil litigation, from inception through trial, settlement, or appeal First- and second-chairing jury trials Appearing in state and federal court at all levels Handling an extensive variety of tort matters that are often high profile and involve issues of first impression Investigating facts and analyzing documentary evidence Communicating and coordinating directly with clients about case status and strategy Working collaboratively with team members Representing the Attorney General’s Office with the highest ethical and professional standards All applicants must reside in California and be members in good standing of the California State Bar. Deputies may telework or work in-office at their option but are required to attend regularly scheduled in-person meetings at their local office. Travel and in-person attendance may be required for trials, court appearances, witness interviews, depositions, and operationally as needed. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. DEPUTY ATTORNEY GENERAL III DEPUTY ATTORNEY GENERAL IV Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429524 Position #(s): 420-185-5706-XXX Working Title: Tort & Condemnation Section - Deputy Attorney General III or IV Classification: DEPUTY ATTORNEY GENERAL III $10,536.00 - $13,526.00 Shall Consider: DEPUTY ATTORNEY GENERAL IV $11,644.00 - $14,954.00 # of Positions: Multiple Work Location: United States Telework: Hybrid Job Type: Permanent, Full Time Department Information These positions are located in the Division of Civil Law, Tort & Condemnation Section and may be filled in Sacramento, San Francisco, Oakland , Los Angeles or San Diego. Please clearly indicate which city you would prefer to work in your cover letter. The hiring unit has established the following cut-off dates for this job control: every Friday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. The hiring unit seeks to contact eligible candidates for interviews within 3-4 weeks of submission of their applications. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus letter, if that is the basis of their eligibility. For more information about the department please visit the Attorney General’s website at www.oag.ca.gov . If you would like to speak with a recruiter prior to submitting your application, please email recruiters@doj.ca.gov. Please visit our new webpage: Become a DOJ Deputy Attorney General | State of California - Department of Justice - Office of the Attorney General Special Requirements A fingerprint check will be required. May be required to travel to remote locations within the State, sometimes with little notice. Individuals who are new to State service must have list eligibility in order to gain employment with the California Office of the Attorney General.Process is described at: http://oag.ca.gov/careers/how-to-apply . Clearly indicate the Job Control Code ( JC-429524 ) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your STD 678 State Application. Please note that appointment to the DAG classifications will be made using the following examinations: DAG III exam- at least 5 years of legal experience : DAG III Examination DAG IV exam- at least 6 years of legal experience: DAG IV Examination Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Heather Nguyen (JC-429524) 1300 I Street Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Heather Nguyen (JC-429524) 1300 I Street Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter Other - Writing sample (20 pages maximum) reflecting legal analysis, analytical abilities, and effective writing style, such as a dispositive motion, pretrial motion, appellate brief, or settlement evaluation letter, preferably written with in last year. Please ensure that all required application package documents are provided, and please ensure that all fields of the State Employment Application are completed. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Civil litigation experience in California state or federal courts is high encouraged Experience in tort and personal injury defense is desirable, but not required Excellent legal research skills, writing skills, and oral advocacy skills Ability to handle all aspects of complex civil litigation, including identifying, analyzing, and proposing solutions to complex issues Experience drafting and arguing pre-trial motions, including demurrers, motions to dismiss, and motions for summary judgment Ability to interview witnesses and examine both percipient and expert witnesses at depositions, hearings, and trials Ability to present effective oral argument at hearings before trial and appellate courts Ability to clearly and respectfully advise and communicate with clients, colleagues, supervisors, and court personnel Openness to collaboration, including receiving feedback from colleagues, supervisors, and clients on case strategy and written work product Jury trial experience is a plus, but not required A successful candidate should be well organized, detail-oriented, have a positive attitude, and be team-oriented, as well as have an excellent work ethic and strong interpersonal and collaboration skills. Torts deputies are expected to behave with the highest level of professionalism even in high stress situations, and understand and abide by the laws of the State of California, Rules of Professional Responsibility and ethics required of all attorneys of this office. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Heather Nguyen (916) 210-6444 Heather.Nguyen@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. If you are mailing your application, as a courtesy we ask that you contact the HR Consultant listed to confirm your application has been received. This is not required, but highly encouraged so we can ensure the timely submission of your application. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under close supervision of the Staff Services Manager II over the Strategic Section, the Student Assistant will serve in a learner capacity to gain practical experience and acquire knowledge and understanding of the functions, principles, practices, and methods used in the Office of Communications. The Student Assistant will assist with the performance of a wide variety of administrative and technical duties related to the Office. This position has been designated as eligible for telework and is currently a remote centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice headquarters in Sacramento if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STUDENT ASSISTANT Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-431515 Position #(s): 420-085-4870-901 Working Title: Student Assistant Classification: STUDENT ASSISTANT $2,985.00 - $3,281.00 A $3,194.00 - $3,511.00 B $3,415.00 - $3,759.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Student Assistant Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Directorate Division, Office of Communications, Strategic Section. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control (JC-431515) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application. Students who are currently enrolled in at least six (6) semester units or the equivalent of college courses at an accredited college or university, with a GPA of 2.0 or higher may apply for this position. Please submit a copy of your transcript with your application package. Your official transcript(s) will be required prior to employment and after completion of each semester thereafter. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/28/2024 Who May Apply This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Christina Cortez (JC-431515) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Christina Cortez (JC-431515) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Possess ability to learn and desire to improve analytical skills Possess a track record of excellent written and oral communication Ability to demonstrate initiative, organizational skills, and a keen eye for detail Ability to work under pressure and perform multiple tasks with accuracy, precision and neatness Ability to exercise good judgment and tact Ability to work courteously and cooperatively with the public and professional staff Possess a history of dependability, exceptional work habits, and adaptability Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Christina Cortez (916) 210-7244 Christina.Cortez@doj.ca.gov Hiring Unit Contact: Morgahn Smith (916) 639-3417 morgahn.smith@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information This position will be filled as a Temporary Appointment Authorization, intermittent appointment. Additional Application Filing Information : Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/28/2024
May 14, 2024
Intern
Job Description and Duties Under close supervision of the Staff Services Manager II over the Strategic Section, the Student Assistant will serve in a learner capacity to gain practical experience and acquire knowledge and understanding of the functions, principles, practices, and methods used in the Office of Communications. The Student Assistant will assist with the performance of a wide variety of administrative and technical duties related to the Office. This position has been designated as eligible for telework and is currently a remote centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice headquarters in Sacramento if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STUDENT ASSISTANT Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-431515 Position #(s): 420-085-4870-901 Working Title: Student Assistant Classification: STUDENT ASSISTANT $2,985.00 - $3,281.00 A $3,194.00 - $3,511.00 B $3,415.00 - $3,759.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Student Assistant Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Directorate Division, Office of Communications, Strategic Section. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control (JC-431515) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application. Students who are currently enrolled in at least six (6) semester units or the equivalent of college courses at an accredited college or university, with a GPA of 2.0 or higher may apply for this position. Please submit a copy of your transcript with your application package. Your official transcript(s) will be required prior to employment and after completion of each semester thereafter. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/28/2024 Who May Apply This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Christina Cortez (JC-431515) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Christina Cortez (JC-431515) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Possess ability to learn and desire to improve analytical skills Possess a track record of excellent written and oral communication Ability to demonstrate initiative, organizational skills, and a keen eye for detail Ability to work under pressure and perform multiple tasks with accuracy, precision and neatness Ability to exercise good judgment and tact Ability to work courteously and cooperatively with the public and professional staff Possess a history of dependability, exceptional work habits, and adaptability Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Christina Cortez (916) 210-7244 Christina.Cortez@doj.ca.gov Hiring Unit Contact: Morgahn Smith (916) 639-3417 morgahn.smith@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information This position will be filled as a Temporary Appointment Authorization, intermittent appointment. Additional Application Filing Information : Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/28/2024
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This recruitment requires a resume to be uploaded with the application to be considered complete. This recruitment will close on Wednesday, May 22, 2024 at 5:00 p.m. Applicants are encouraged to apply immediately as this recruitment may close at any time. DEFINITION: To manage, develop, and implement information systems programs and services, for the City; provides highly responsible and professional staff expertise to the Information Technology Systems Director. This position will be assigned to the Service Desk Manager role. Essential Job Functions SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from the Information Technology Services Director. Provides supervision and functional direction to administrative, technical and support staff. DISTINGUISHING CHARACTERISTICS: The Information Systems Manager is the highest-level, full supervisory level, class in the Information System series that handles the most complex and sensitive projects. This position regularly requires considerable exercise of independent judgment and initiative. May act in the absence of the Information Technology Services Director. ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Participates in the development of goals, objectives, policies, and procedures for the information Technology Department; Oversees system administration or end-user experience including planning, developing, implementing, maintaining and managing Citywide hardware and software applications; Researches and makes recommendations for hardware and software acquisition, modifications and compatibility; Performs maintenance on technical information systems; Partners with departments and serves as the their technology advocate through collaborative efforts; Aligns customer service, technical expertise, and project management skillset to provide the highest quality enterprise IT experience to our internal customers; Conducts comprehensive research, detail designs, programming processes and systems implementation requirements; Recommends software, local area networks, hardware and peripheral equipment based on findings; Identifies, monitors and maintains cost control activities to assure assigned areas of responsibility are within budgetary guidelines; Monitor revenues and expenditures to ensure sound fiscal control; Maintains current knowledge of technological trends and developments and operating practices essential to implementing successful new technology programs; Develops and maintains the City's disaster recovery system security plans; Resolves information systems-related discrepancies or procedural problems and responds to program procedural and/or delivery questions ensuring necessary follow-up occurs; Controls program records for operational and budget accountability; Confers with and advises staff and program participants by providing advice, problem solving assistance, answers to questions and interpretation of program goals and policy; Recruits, schedules, assigns, monitors and evaluates staff; Provides for and/or conducts staff development; Establishes work methods and standards; Initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures and in consultation with Human Resources; Attends City Council meetings as needed; Regularly and predictably attend work; and Performs related duties as assigned. Qualifications KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Contemporary information systems environments, hardware platforms, and operating systems including, but not limited to Microsoft technologies, VMware, and Networking; Advanced computer networking and logic; Virtualization technology Knowledge of Microsoft Active Directory environments; Automated business and financial computing systems; Telecommunications software, hardware, and peripherals; Disaster Recovery, firewalls, and computer system security methodologies and procedures; Personal computer troubleshooting, software applications, hardware, and peripherals; Principles and practices of effective supervision, training, and performance evaluation; Project management and contract administration principles and techniques; Principles and practices of providing excellent customer service; Methods and techniques of effective technical report preparation and presentation; Procedures and techniques of budget preparation and administration; Modern office practices, methods, procedures, and equipment; and Applicable federal, state, and local laws, ordinances, codes, and regulations. Skill in: Organizing, managing, and implementing comprehensive information systems and programs; Effectively planning, assigning, and evaluating the work of staff and contract consultants to complete technical work; Implementing, managing, and evaluating information systems; Identifying, troubleshooting, and resolving Service Desk requests; Ensuring project compliance with Federal, State, and local rules, laws, and regulations; Supervising, developing, motivating, and evaluating staff performance; Leading and/or coordinating technical information systems training programs; U nderstanding, interpreting, and applying complex regulations, procedures, and guidelines; Conducting complex technical research projects, evaluating alternatives, and making sound recommendations; Effectively communicating complex technical information to non-technical persons; Preparing and presenting clear, concise, and logical written and oral reports, correspondence, policies, procedures, and other written materials; Making sound, independent decisions within established policy and procedural guidelines; Prepare and administer a budget; Gaining cooperation through discussion and persuasion; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly; Establishing and maintaining effective working relationships with staff, other City employees and the public; and Regularly required to work evenings and extended hours. QUALIFICATIONS: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: For the Infrastructure Manager role - five (5) years of increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role - five (5) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Equivalent to a Bachelor’s degree (minimum 120 units) from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. OR Experience: For the Infrastructure Manager role-seven (7) years increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role- seven (7) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Associate degree from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: 5/22/2024 5:00 PM Pacific
May 08, 2024
Full Time
Description This recruitment requires a resume to be uploaded with the application to be considered complete. This recruitment will close on Wednesday, May 22, 2024 at 5:00 p.m. Applicants are encouraged to apply immediately as this recruitment may close at any time. DEFINITION: To manage, develop, and implement information systems programs and services, for the City; provides highly responsible and professional staff expertise to the Information Technology Systems Director. This position will be assigned to the Service Desk Manager role. Essential Job Functions SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from the Information Technology Services Director. Provides supervision and functional direction to administrative, technical and support staff. DISTINGUISHING CHARACTERISTICS: The Information Systems Manager is the highest-level, full supervisory level, class in the Information System series that handles the most complex and sensitive projects. This position regularly requires considerable exercise of independent judgment and initiative. May act in the absence of the Information Technology Services Director. ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Participates in the development of goals, objectives, policies, and procedures for the information Technology Department; Oversees system administration or end-user experience including planning, developing, implementing, maintaining and managing Citywide hardware and software applications; Researches and makes recommendations for hardware and software acquisition, modifications and compatibility; Performs maintenance on technical information systems; Partners with departments and serves as the their technology advocate through collaborative efforts; Aligns customer service, technical expertise, and project management skillset to provide the highest quality enterprise IT experience to our internal customers; Conducts comprehensive research, detail designs, programming processes and systems implementation requirements; Recommends software, local area networks, hardware and peripheral equipment based on findings; Identifies, monitors and maintains cost control activities to assure assigned areas of responsibility are within budgetary guidelines; Monitor revenues and expenditures to ensure sound fiscal control; Maintains current knowledge of technological trends and developments and operating practices essential to implementing successful new technology programs; Develops and maintains the City's disaster recovery system security plans; Resolves information systems-related discrepancies or procedural problems and responds to program procedural and/or delivery questions ensuring necessary follow-up occurs; Controls program records for operational and budget accountability; Confers with and advises staff and program participants by providing advice, problem solving assistance, answers to questions and interpretation of program goals and policy; Recruits, schedules, assigns, monitors and evaluates staff; Provides for and/or conducts staff development; Establishes work methods and standards; Initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures and in consultation with Human Resources; Attends City Council meetings as needed; Regularly and predictably attend work; and Performs related duties as assigned. Qualifications KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Contemporary information systems environments, hardware platforms, and operating systems including, but not limited to Microsoft technologies, VMware, and Networking; Advanced computer networking and logic; Virtualization technology Knowledge of Microsoft Active Directory environments; Automated business and financial computing systems; Telecommunications software, hardware, and peripherals; Disaster Recovery, firewalls, and computer system security methodologies and procedures; Personal computer troubleshooting, software applications, hardware, and peripherals; Principles and practices of effective supervision, training, and performance evaluation; Project management and contract administration principles and techniques; Principles and practices of providing excellent customer service; Methods and techniques of effective technical report preparation and presentation; Procedures and techniques of budget preparation and administration; Modern office practices, methods, procedures, and equipment; and Applicable federal, state, and local laws, ordinances, codes, and regulations. Skill in: Organizing, managing, and implementing comprehensive information systems and programs; Effectively planning, assigning, and evaluating the work of staff and contract consultants to complete technical work; Implementing, managing, and evaluating information systems; Identifying, troubleshooting, and resolving Service Desk requests; Ensuring project compliance with Federal, State, and local rules, laws, and regulations; Supervising, developing, motivating, and evaluating staff performance; Leading and/or coordinating technical information systems training programs; U nderstanding, interpreting, and applying complex regulations, procedures, and guidelines; Conducting complex technical research projects, evaluating alternatives, and making sound recommendations; Effectively communicating complex technical information to non-technical persons; Preparing and presenting clear, concise, and logical written and oral reports, correspondence, policies, procedures, and other written materials; Making sound, independent decisions within established policy and procedural guidelines; Prepare and administer a budget; Gaining cooperation through discussion and persuasion; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly; Establishing and maintaining effective working relationships with staff, other City employees and the public; and Regularly required to work evenings and extended hours. QUALIFICATIONS: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: For the Infrastructure Manager role - five (5) years of increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role - five (5) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Equivalent to a Bachelor’s degree (minimum 120 units) from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. OR Experience: For the Infrastructure Manager role-seven (7) years increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role- seven (7) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Associate degree from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: 5/22/2024 5:00 PM Pacific
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties The Assessment Consultation Team (ACT) in the Department of Justice (DOJ), Office of Human Resources is seeking a highly motivated Associate Personnel Analyst with expertise in the areas of human resources, candidate selection, and industrial/organizational psychology. The Assessment Consultant will use analytical skills to develop, validate, and administer innovative pre-employment hiring assessments for the various Divisions/Bureaus within the DOJ. The Assessments Consultant will regularly consult with DOJ hiring managers and stakeholders to provide expertise and assistance on selection processes, practices, and tools and must be able to facilitate conversation with others in a professional manner. They will develop various forms of selection tools and resources, including, interview materials, application screening matrices, interactive performance exercises, and online multiple-choice tests. They will also assist the team’s Research Data Analysts and the Staff Services Manager I with post-assessment analyses of test performance data and will assist with data interpretation using Classical Test Theory and other descriptive and inferential statistics. Creativity and a willingness to learn new topics and job-related skills are highly desirable! The Assessment Consultant is expected to be responsible, professional, and self-motivated, and regularly contribute to team efforts to evaluate and improve ACT procedures and processes. They will also provide regular assistance to the Examinations unit and must be willing to participate in assignments and tasks that support various DOJ programs and initiatives. They will manage a workload where assignments and deadlines might conflict or suddenly change. The Assessment Consultant will work closely with all levels of personnel within the DOJ and will regularly collaborate with their ACT team members, colleagues, supervisors, and subject-matter experts. Working Conditions This position has been designated as eligible for telework and is currently a remote-centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice Headquarters in Sacramento if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE PERSONNEL ANALYST ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-423987 Position #(s): 420-057-5142-XXX Working Title: Assessment Consultant Classification: ASSOCIATE PERSONNEL ANALYST $5,684.00 - $7,114.00 A Shall Consider: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Office of Human Resources, Talent Acquisition, Testing and Selection Unit, Assessment Consultation Team. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website https://www.oag.ca.gov/ . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-423987) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application. Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education and duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. An online assessment will be sent to the most qualified applicants via email within two weeks after the final filing date of this job posting. Additional details and instructions will be provided at that time. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/14/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Yvonne Salas (JC-423987) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Yvonne Salas (JC-423987) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - In two pages or less, provide a written narrative (e.g., essay format, no lists or bullets) with clearly labeled sections (e.g., “Question 1”, “Question 2”) that address the following topics: 1. Describe your experience developing, administering, and evaluating tests and test questions. In your response, please include any experience evaluating tests for accuracy, reliability, and fairness. 2. Describe your experience consulting and meeting with clients, customers, and managers to gather information for a job or assignment. 3. Describe your experience completing complex projects and assignments. In your response, please describe the roles you assumed (e.g., participant, lead, etc.) and the contributions you made to the projects and assignments you described. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience working with multiple pre-employment test/assessment modalities. Experience providing consultation, facilitating meetings, and gathering information from customers, clients, and other stakeholders. Experience with Microsoft Office: Word, Excel, PowerPoint, and Outlook. Ability to independently organize, prioritize, and complete complex projects and assignments. Ability to reason logically, analyze data, exercise sound judgment, and recommend effective solutions. Ability to work with spreadsheets containing personnel and selection-related data. Excellent written and oral communication skills. Willingness and ability to learn new job-related topics, information, and skills. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Yvonne Salas (916) 210-7200 yvonne.salas@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information The Department of Justice, Office of Human Resources is located in the heart of vibrant downtown Sacramento, within easy walking distance of many restaurants and Caesar Chavez Park. For those employees who take public transit, we offer the convenience of a nearby light rail station. For those employees who commute, employee-paid parking is available close to the building. Additional Application Filing Information : Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. The Associate Governmental Program Analyst eligibility list will be used as an appropriate for the Associate Personnel Analyst classification. Candidates who would like to be appointed as an Associate Personnel Analyst must meet the minimum qualifications for the Associate Personnel Analyst classification in addition to having Associate Governmental Program Analyst eligibility. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/14/2024
Apr 24, 2024
Full Time
Job Description and Duties The Assessment Consultation Team (ACT) in the Department of Justice (DOJ), Office of Human Resources is seeking a highly motivated Associate Personnel Analyst with expertise in the areas of human resources, candidate selection, and industrial/organizational psychology. The Assessment Consultant will use analytical skills to develop, validate, and administer innovative pre-employment hiring assessments for the various Divisions/Bureaus within the DOJ. The Assessments Consultant will regularly consult with DOJ hiring managers and stakeholders to provide expertise and assistance on selection processes, practices, and tools and must be able to facilitate conversation with others in a professional manner. They will develop various forms of selection tools and resources, including, interview materials, application screening matrices, interactive performance exercises, and online multiple-choice tests. They will also assist the team’s Research Data Analysts and the Staff Services Manager I with post-assessment analyses of test performance data and will assist with data interpretation using Classical Test Theory and other descriptive and inferential statistics. Creativity and a willingness to learn new topics and job-related skills are highly desirable! The Assessment Consultant is expected to be responsible, professional, and self-motivated, and regularly contribute to team efforts to evaluate and improve ACT procedures and processes. They will also provide regular assistance to the Examinations unit and must be willing to participate in assignments and tasks that support various DOJ programs and initiatives. They will manage a workload where assignments and deadlines might conflict or suddenly change. The Assessment Consultant will work closely with all levels of personnel within the DOJ and will regularly collaborate with their ACT team members, colleagues, supervisors, and subject-matter experts. Working Conditions This position has been designated as eligible for telework and is currently a remote-centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice Headquarters in Sacramento if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE PERSONNEL ANALYST ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-423987 Position #(s): 420-057-5142-XXX Working Title: Assessment Consultant Classification: ASSOCIATE PERSONNEL ANALYST $5,684.00 - $7,114.00 A Shall Consider: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Office of Human Resources, Talent Acquisition, Testing and Selection Unit, Assessment Consultation Team. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website https://www.oag.ca.gov/ . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-423987) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application. Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education and duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. An online assessment will be sent to the most qualified applicants via email within two weeks after the final filing date of this job posting. Additional details and instructions will be provided at that time. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/14/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Yvonne Salas (JC-423987) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Yvonne Salas (JC-423987) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - In two pages or less, provide a written narrative (e.g., essay format, no lists or bullets) with clearly labeled sections (e.g., “Question 1”, “Question 2”) that address the following topics: 1. Describe your experience developing, administering, and evaluating tests and test questions. In your response, please include any experience evaluating tests for accuracy, reliability, and fairness. 2. Describe your experience consulting and meeting with clients, customers, and managers to gather information for a job or assignment. 3. Describe your experience completing complex projects and assignments. In your response, please describe the roles you assumed (e.g., participant, lead, etc.) and the contributions you made to the projects and assignments you described. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience working with multiple pre-employment test/assessment modalities. Experience providing consultation, facilitating meetings, and gathering information from customers, clients, and other stakeholders. Experience with Microsoft Office: Word, Excel, PowerPoint, and Outlook. Ability to independently organize, prioritize, and complete complex projects and assignments. Ability to reason logically, analyze data, exercise sound judgment, and recommend effective solutions. Ability to work with spreadsheets containing personnel and selection-related data. Excellent written and oral communication skills. Willingness and ability to learn new job-related topics, information, and skills. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Yvonne Salas (916) 210-7200 yvonne.salas@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information The Department of Justice, Office of Human Resources is located in the heart of vibrant downtown Sacramento, within easy walking distance of many restaurants and Caesar Chavez Park. For those employees who take public transit, we offer the convenience of a nearby light rail station. For those employees who commute, employee-paid parking is available close to the building. Additional Application Filing Information : Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. The Associate Governmental Program Analyst eligibility list will be used as an appropriate for the Associate Personnel Analyst classification. Candidates who would like to be appointed as an Associate Personnel Analyst must meet the minimum qualifications for the Associate Personnel Analyst classification in addition to having Associate Governmental Program Analyst eligibility. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/14/2024
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
The Aerospace Engineering Department in the College of Engineering at California Polytechnic State University, San Luis Obispo is seeking three (3) full time lecturers for the 2023-2024 academic year. Full-time appointments will be made from a list of accepted applicants as determined by need and are contingent on funding. Candidates with extensive industry experience are encouraged to apply. Eligible candidates should be capable of teaching in the following disciplines: Propulsion, orbital mechanics, space environment, attitude determination and control, telecommunications, and space structures. Initial rank and salary for lecturer faculty are based on professional experience and educational background and are determined by the hiring department. Most new lecturers are hired at the Lecturer A or B rank. As of July 2022, the classification salary ranges for the respective ranks are: Lecturer A: $4,530-$6,056 Lecturer B: $5,405-$11,994 Lecturer C: $6,190-$13,172 Lecturer D: $7,794-$13,797 At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly’s values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer. REQUIRED QUALIFICATIONS B.S. in Aerospace Engineering or related field. Demonstrated experience and commitment to student-centered learning and teaching, as well as the ability to collaboratively work in multidisciplinary settings is required. Demonstrated proficiency in written and oral use of the English language is required. PREFERED QUALIFICATIONS M.S or Ph.D. in Aerospace Engineering or related field. Preference will be given to those with experience in working with diverse populations and fostering a collaborative, supportive and inclusive environment. Preference will also be given to those with relevant work experience and those who bring professional capabilities. SPECIAL CONDITIONS The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly, San Luis Obispo. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Note: Cal Poly cannot deny an applicant a position solely or in part due to a criminal conviction history until it has performed an individualized assessment and linked the relevant conviction history with specific job duties in the position being sought. Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to Cal Poly or individuals in the university community. For health and well-being, Cal Poly is a smoke & tobacco-free campus. The university is committed to promoting a healthy environment for all members of our community. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU related work outside of California. HOW TO APPLY Interested candidates must attach (1) a cover letter, (2) resume/curriculum vitae, (3) copy of unofficial transcripts of terminal degree, (4) diversity statement, and (5) statement of teaching philosophy. If applicable, please attach a list of CSU/university courses taught and courses requesting consideration to teach. Please be prepared to provide three professional references with names and email addresses when completing the online faculty application. Department Contact: Dr. David Marshall ( ddmarsha@calpoly.edu ). Review of applications will begin June 29, 2023 and will continue until the positions are filled. Advertised: May 30 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
The Aerospace Engineering Department in the College of Engineering at California Polytechnic State University, San Luis Obispo is seeking three (3) full time lecturers for the 2023-2024 academic year. Full-time appointments will be made from a list of accepted applicants as determined by need and are contingent on funding. Candidates with extensive industry experience are encouraged to apply. Eligible candidates should be capable of teaching in the following disciplines: Propulsion, orbital mechanics, space environment, attitude determination and control, telecommunications, and space structures. Initial rank and salary for lecturer faculty are based on professional experience and educational background and are determined by the hiring department. Most new lecturers are hired at the Lecturer A or B rank. As of July 2022, the classification salary ranges for the respective ranks are: Lecturer A: $4,530-$6,056 Lecturer B: $5,405-$11,994 Lecturer C: $6,190-$13,172 Lecturer D: $7,794-$13,797 At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly’s values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer. REQUIRED QUALIFICATIONS B.S. in Aerospace Engineering or related field. Demonstrated experience and commitment to student-centered learning and teaching, as well as the ability to collaboratively work in multidisciplinary settings is required. Demonstrated proficiency in written and oral use of the English language is required. PREFERED QUALIFICATIONS M.S or Ph.D. in Aerospace Engineering or related field. Preference will be given to those with experience in working with diverse populations and fostering a collaborative, supportive and inclusive environment. Preference will also be given to those with relevant work experience and those who bring professional capabilities. SPECIAL CONDITIONS The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly, San Luis Obispo. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Note: Cal Poly cannot deny an applicant a position solely or in part due to a criminal conviction history until it has performed an individualized assessment and linked the relevant conviction history with specific job duties in the position being sought. Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to Cal Poly or individuals in the university community. For health and well-being, Cal Poly is a smoke & tobacco-free campus. The university is committed to promoting a healthy environment for all members of our community. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU related work outside of California. HOW TO APPLY Interested candidates must attach (1) a cover letter, (2) resume/curriculum vitae, (3) copy of unofficial transcripts of terminal degree, (4) diversity statement, and (5) statement of teaching philosophy. If applicable, please attach a list of CSU/university courses taught and courses requesting consideration to teach. Please be prepared to provide three professional references with names and email addresses when completing the online faculty application. Department Contact: Dr. David Marshall ( ddmarsha@calpoly.edu ). Review of applications will begin June 29, 2023 and will continue until the positions are filled. Advertised: May 30 2023 Pacific Daylight Time Applications close: Closing Date/Time:
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the supervision of the Director of the Bureau of Gambling Control (Bureau), the Staff Services Analyst (SSA) performs a variety of analytical tasks related to the efficient functioning of the Executive Unit. A high degree of initiative, professionalism, tact, and discretion are required. The incumbent performs duties that require independence of action, independent analysis, political acumen, excellent interpersonal skills, diplomacy, flexibility and ability to work under pressure. Independently reviews, researches and analyzes information upon which the Executive Unit makes decisions affecting operating procedures. Perform special projects and researches confidential and sensitive departmental issues relative to the Bureau. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429115 Position #(s): 420-311-5157-XXX Working Title: Staff Services Analyst Classification: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is in the Division of Law Enforcement, Bureau of Gambling Control, Executive Unit, located in Sacramento. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at www.oag.ca.gov Special Requirements A background check will be required. A fingerprint check will be required. To be eligible for Staff Servics Analyst appointment you must be eligible for transfer, reinstatement, or have list eligibility. For more information on how to complete the exam please visit: https://calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=3PBAU Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/28/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Arron Kohls Department of Justice / DLE-OC- Personnel Liaison 1300 I Street, Suite 1140 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Arron Kohls Department of Justice / DLE-OC- Personnel Liaison 1300 I Street, Suite 1140 Sacramento , CA 95814 08:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. The Statement of Qualifications serves as a documentation of your ability to present information clearly and concisely in writing and should be typed and no more than two pages in length, and no less than an 11 point font. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The ideal candidate should have excellent written and oral communication skills; strong analytical skills; be able to articulate information in a clear, concise and professional manner. Should have the ability to effectively communicate and demonstrate good judgment when interacting with the public and professional staff. Excellent analytical and research skills; must be able to work independently as well as in a team environment. Should have the ability to manage multiple priorities/projects; possess excellent organizational skills; ability to prioritize and to quickly adapt to changing priorities in order to meet deadlines. Ability to carry out prescribed tasks with minimal supervision, be a self-starter, flexible, have a positive attitude, and excellent attendance. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Arron Kohls (916) 210-6581 arron.kohls@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Timely Filing of Applications Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/28/2024
May 14, 2024
Full Time
Job Description and Duties Under the supervision of the Director of the Bureau of Gambling Control (Bureau), the Staff Services Analyst (SSA) performs a variety of analytical tasks related to the efficient functioning of the Executive Unit. A high degree of initiative, professionalism, tact, and discretion are required. The incumbent performs duties that require independence of action, independent analysis, political acumen, excellent interpersonal skills, diplomacy, flexibility and ability to work under pressure. Independently reviews, researches and analyzes information upon which the Executive Unit makes decisions affecting operating procedures. Perform special projects and researches confidential and sensitive departmental issues relative to the Bureau. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429115 Position #(s): 420-311-5157-XXX Working Title: Staff Services Analyst Classification: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is in the Division of Law Enforcement, Bureau of Gambling Control, Executive Unit, located in Sacramento. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at www.oag.ca.gov Special Requirements A background check will be required. A fingerprint check will be required. To be eligible for Staff Servics Analyst appointment you must be eligible for transfer, reinstatement, or have list eligibility. For more information on how to complete the exam please visit: https://calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=3PBAU Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/28/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Arron Kohls Department of Justice / DLE-OC- Personnel Liaison 1300 I Street, Suite 1140 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Arron Kohls Department of Justice / DLE-OC- Personnel Liaison 1300 I Street, Suite 1140 Sacramento , CA 95814 08:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. The Statement of Qualifications serves as a documentation of your ability to present information clearly and concisely in writing and should be typed and no more than two pages in length, and no less than an 11 point font. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The ideal candidate should have excellent written and oral communication skills; strong analytical skills; be able to articulate information in a clear, concise and professional manner. Should have the ability to effectively communicate and demonstrate good judgment when interacting with the public and professional staff. Excellent analytical and research skills; must be able to work independently as well as in a team environment. Should have the ability to manage multiple priorities/projects; possess excellent organizational skills; ability to prioritize and to quickly adapt to changing priorities in order to meet deadlines. Ability to carry out prescribed tasks with minimal supervision, be a self-starter, flexible, have a positive attitude, and excellent attendance. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Arron Kohls (916) 210-6581 arron.kohls@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Timely Filing of Applications Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/28/2024