WAKE COUNTY, NC
Raleigh, North Carolina, United States
Apr 27, 2024
What You'll Be Doing Join #TeamWake as a Department Communications Consultant! Wake County Health and Human Services is the consolidation of programs and services that include Social Services (economic benefits, child support, child welfare, adult services), Public Health (clinics, prevention, population health, environmental health, surveillance & compliance) and Administration and Operations (client transportation, regional service delivery centers, and departmental budget/communications/data support). Department Communications is part of our Administration and Operations Division - we are instrumental in delivering up-to-date communications across our agency. The unit thrives on creating messages and activities that not only keep employees informed , but also fosters a culture of inclusion and engagement. We are currently doubling our team of two by hiring two new Department Communications Consultants. One will be aligned with our Public Health Division and the other with our Social Services Division . They will be a part of our internal communications team, but will build a deep understanding of the people and programs in their assigned division. By bringing their communications lens into meetings and planning sessions with managers and subject matter experts they will be able to identify and amplify important messages. NOTE: Wake County Health and Human Services actively supports and participates in department emergency preparedness and response activities, which may include temporary changes in responsibilities and working hours. For employees working in the Health Clinics and Public Health Division, influenza immunization is a condition of initial and continued employment, subject to compliance with federal law. About Our Team Health & Human Services employees almost 2,000 dedicated individuals who are focused on providing high quality public health and social services to over 200,000 people for year. They’re busy keeping children and older adults safe, helping families meet their basic needs, providing critical health services and a providing a myriad of important programs and services that make a real difference in the lives of those we serve. We’re a small team of communications professionals committed to providing exemplary internal customer service to our executive leaders, managers, and direct service staff. We’re looking for someone who believes in our mission and will use their communications superpowers to keep our employees informed and engaged. If the cape fits, read on. The Basics (Required Education and Experience) Bachelor's degree in Journalism, Communications or related field Two years of experience in journalism or public relations Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience in internal communications, preferably in a fast-paced environment How Will We Know You're 'The One'? Demonstrated ability to translate complex and/or technical information and industry specific jargon into plain language Advanced critical thinking and project management skills with ability to multi-task and prioritize Ability to accurately and thoroughly complete tasks with attention to detail Aptitude to interact with all levels of the organization Demonstrated ability to utilize content management systems Ability to analyze situations, navigate ambiguity, and offer informed recommendations and guidance to resolve problems Ability to think creatively and strategically to identify opportunities and maximize resources Ability to work independently as well as part of a team Ability to develop trusted relationships with assigned divisions and apply a communications lens to their work, maximizing effective communication within and across divisions Proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint, PowerPoint) About This Position Location: Human Services Center Somerset Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:30am - 5:15pm with some flexibility required due to business needs Hiring Range: $53,695-$72,489 Market Range: 53,695.00 - 91,284.00 Posting Closing Date: 7:00 pm on 5/2/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.