City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary Be part of our team ensuring seamless delivery of safe drinking water and top-tier customer service to our community! In this role, you'll make necessary repairs, accurately measure water usage, and collaborate effectively to provide exceptional service. From handling billing matters to meter reading and interacting with the public, your role will be essential in maintaining our high standards. Join us in our commitment to excellence! Essential Job Functions Completes customer orders by turning the water on and off for new and old accounts. Check meters for leaks, check electronics; must be able to communicate with customers about water issues and be able to determine whether the problem is with the customer’s line or the city’s side. Determine electronic reading transmitter problems and if the meters are dead or working properly; read meters manually and electronically; bending over, squatting, collecting meter readings accurately 500-600 daily. Performs accounting duties by turning water off for non-payment and overdue extensions. Maintains meters by changing the meters; replacing the registers and electronics on the meters. Also changing out the large meter lids. Performs clerical duties by using the computer to type correspondences; enter orders and data pertaining to work load throughout the day. Maintains and installs meter boxes. Also replaces water valves that are under high pressure. All other duties as assigned by a supervisor/manager within your department/division. Regular and dependable attendance is required. Minimum Qualifications Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills and abilities would be: Education: High school diploma or GED. Experience: Less than 1 year of related experience. Licenses : Valid Class C Texas Driver's License or the ability to obtain one within first 6 months of employment required. Must obtain a Class C Water Distribution License within first 24 months of employment required. Certifications Required: None. The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide. Summary of Benefits Closing Date/Time: 5/31/2024 5:00 PM Central
Apr 12, 2024
Full Time
Job Summary Be part of our team ensuring seamless delivery of safe drinking water and top-tier customer service to our community! In this role, you'll make necessary repairs, accurately measure water usage, and collaborate effectively to provide exceptional service. From handling billing matters to meter reading and interacting with the public, your role will be essential in maintaining our high standards. Join us in our commitment to excellence! Essential Job Functions Completes customer orders by turning the water on and off for new and old accounts. Check meters for leaks, check electronics; must be able to communicate with customers about water issues and be able to determine whether the problem is with the customer’s line or the city’s side. Determine electronic reading transmitter problems and if the meters are dead or working properly; read meters manually and electronically; bending over, squatting, collecting meter readings accurately 500-600 daily. Performs accounting duties by turning water off for non-payment and overdue extensions. Maintains meters by changing the meters; replacing the registers and electronics on the meters. Also changing out the large meter lids. Performs clerical duties by using the computer to type correspondences; enter orders and data pertaining to work load throughout the day. Maintains and installs meter boxes. Also replaces water valves that are under high pressure. All other duties as assigned by a supervisor/manager within your department/division. Regular and dependable attendance is required. Minimum Qualifications Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills and abilities would be: Education: High school diploma or GED. Experience: Less than 1 year of related experience. Licenses : Valid Class C Texas Driver's License or the ability to obtain one within first 6 months of employment required. Must obtain a Class C Water Distribution License within first 24 months of employment required. Certifications Required: None. The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide. Summary of Benefits Closing Date/Time: 5/31/2024 5:00 PM Central
Announcement Number: 47428 Open to all qualified persons. Posted 05/10/2024 Close Date: 05/24/2024 Recruiter: PAULA MILES Phone: (702)486-7957 Email: pgmiles@detr.nv.gov Applications accepted for another 13 Days 18 Hrs 47 Mins The Position Workforce Services Representatives provide a broad range of services in accordance with the Workforce Investment Act; assist job seeking customers and business customers seeking qualified applicants; and provide priority employment services to eligible veterans and disabled veterans as defined by the Department of Labor. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This position will be located in Reno, NV. The Workforce Services Representative 4 in the EmployNV Business Hub promotes programs and services to the business community. Preferred candidates will have a strong background in marketing and recruiting with some sales experience. The incumbent's responsibilities will include common business techniques such as business development, presentations to small and large audiences, and networking to build and maintain relationships within the business community. The incumbent will solicit job listings for DETR's Job Bank using these techniques. This job will consist of both office and field work within the community, so a valid driver's license is required. **The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of employment services experience which included interviewing job seeking customers to gather education and work history information or job requirements from business customers; evaluating job seeking customers' education and training and applying a knowledge of occupational requirements and labor market conditions to identify and develop appropriate training opportunities; determining eligibility for agency services based on established policies, procedures and requirements; establishing working relationships with business customers to clarify job listing requirements, discuss possible referrals for job listings, and promote services offered through Employment Services and one-stop offices; and managing a case load of customers receiving program services; OR three years of sales and/or marketing experience which included making public presentations, soliciting new business accounts and/or promoting goods and services; OR one year of experience as a Workforce Services Representative III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Up to two years of experience may be substituted by completion of 60 semester credits in social or behavioral science, business administration, or related field for Workforce Services Representative IV and V. Special Requirements A pre-employment criminal history check and fingerprint is required. Person's offered employment in this position will be required to pay for the fingerprinting. Some positions require a valid driver's license at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 11, 2024
Full Time
Announcement Number: 47428 Open to all qualified persons. Posted 05/10/2024 Close Date: 05/24/2024 Recruiter: PAULA MILES Phone: (702)486-7957 Email: pgmiles@detr.nv.gov Applications accepted for another 13 Days 18 Hrs 47 Mins The Position Workforce Services Representatives provide a broad range of services in accordance with the Workforce Investment Act; assist job seeking customers and business customers seeking qualified applicants; and provide priority employment services to eligible veterans and disabled veterans as defined by the Department of Labor. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This position will be located in Reno, NV. The Workforce Services Representative 4 in the EmployNV Business Hub promotes programs and services to the business community. Preferred candidates will have a strong background in marketing and recruiting with some sales experience. The incumbent's responsibilities will include common business techniques such as business development, presentations to small and large audiences, and networking to build and maintain relationships within the business community. The incumbent will solicit job listings for DETR's Job Bank using these techniques. This job will consist of both office and field work within the community, so a valid driver's license is required. **The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of employment services experience which included interviewing job seeking customers to gather education and work history information or job requirements from business customers; evaluating job seeking customers' education and training and applying a knowledge of occupational requirements and labor market conditions to identify and develop appropriate training opportunities; determining eligibility for agency services based on established policies, procedures and requirements; establishing working relationships with business customers to clarify job listing requirements, discuss possible referrals for job listings, and promote services offered through Employment Services and one-stop offices; and managing a case load of customers receiving program services; OR three years of sales and/or marketing experience which included making public presentations, soliciting new business accounts and/or promoting goods and services; OR one year of experience as a Workforce Services Representative III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Up to two years of experience may be substituted by completion of 60 semester credits in social or behavioral science, business administration, or related field for Workforce Services Representative IV and V. Special Requirements A pre-employment criminal history check and fingerprint is required. Person's offered employment in this position will be required to pay for the fingerprinting. Some positions require a valid driver's license at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47428 Open to all qualified persons. Posted 05/10/2024 Close Date: 05/24/2024 Recruiter: PAULA MILES Phone: (702)486-7957 Email: pgmiles@detr.nv.gov Applications accepted for another 13 Days 18 Hrs 47 Mins The Position Workforce Services Representatives provide a broad range of services in accordance with the Workforce Investment Act; assist job seeking customers and business customers seeking qualified applicants; and provide priority employment services to eligible veterans and disabled veterans as defined by the Department of Labor. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This position will be located in Reno, NV. The Workforce Services Representative 4 in the EmployNV Business Hub promotes programs and services to the business community. Preferred candidates will have a strong background in marketing and recruiting with some sales experience. The incumbent's responsibilities will include common business techniques such as business development, presentations to small and large audiences, and networking to build and maintain relationships within the business community. The incumbent will solicit job listings for DETR's Job Bank using these techniques. This job will consist of both office and field work within the community, so a valid driver's license is required. **The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of employment services experience which included interviewing job seeking customers to gather education and work history information or job requirements from business customers; evaluating job seeking customers' education and training and applying a knowledge of occupational requirements and labor market conditions to identify and develop appropriate training opportunities; determining eligibility for agency services based on established policies, procedures and requirements; establishing working relationships with business customers to clarify job listing requirements, discuss possible referrals for job listings, and promote services offered through Employment Services and one-stop offices; and managing a case load of customers receiving program services; OR three years of sales and/or marketing experience which included making public presentations, soliciting new business accounts and/or promoting goods and services; OR one year of experience as a Workforce Services Representative III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Up to two years of experience may be substituted by completion of 60 semester credits in social or behavioral science, business administration, or related field for Workforce Services Representative IV and V. Special Requirements A pre-employment criminal history check and fingerprint is required. Person's offered employment in this position will be required to pay for the fingerprinting. Some positions require a valid driver's license at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 11, 2024
Full Time
Announcement Number: 47428 Open to all qualified persons. Posted 05/10/2024 Close Date: 05/24/2024 Recruiter: PAULA MILES Phone: (702)486-7957 Email: pgmiles@detr.nv.gov Applications accepted for another 13 Days 18 Hrs 47 Mins The Position Workforce Services Representatives provide a broad range of services in accordance with the Workforce Investment Act; assist job seeking customers and business customers seeking qualified applicants; and provide priority employment services to eligible veterans and disabled veterans as defined by the Department of Labor. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This position will be located in Reno, NV. The Workforce Services Representative 4 in the EmployNV Business Hub promotes programs and services to the business community. Preferred candidates will have a strong background in marketing and recruiting with some sales experience. The incumbent's responsibilities will include common business techniques such as business development, presentations to small and large audiences, and networking to build and maintain relationships within the business community. The incumbent will solicit job listings for DETR's Job Bank using these techniques. This job will consist of both office and field work within the community, so a valid driver's license is required. **The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of employment services experience which included interviewing job seeking customers to gather education and work history information or job requirements from business customers; evaluating job seeking customers' education and training and applying a knowledge of occupational requirements and labor market conditions to identify and develop appropriate training opportunities; determining eligibility for agency services based on established policies, procedures and requirements; establishing working relationships with business customers to clarify job listing requirements, discuss possible referrals for job listings, and promote services offered through Employment Services and one-stop offices; and managing a case load of customers receiving program services; OR three years of sales and/or marketing experience which included making public presentations, soliciting new business accounts and/or promoting goods and services; OR one year of experience as a Workforce Services Representative III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Up to two years of experience may be substituted by completion of 60 semester credits in social or behavioral science, business administration, or related field for Workforce Services Representative IV and V. Special Requirements A pre-employment criminal history check and fingerprint is required. Person's offered employment in this position will be required to pay for the fingerprinting. Some positions require a valid driver's license at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Workforce Development Department is recruiting for a Business Services Representative for the Business Services Unit. Business Services Representatives work directly with the Workforce Innovation and Opportunity (WIOA) program providing employer outreach and job development services. Business Services Representatives market WIOA services to employers, such as job training, job posting and advertising, and candidate prescreening and referral, to assist in meeting hiring demands. Business Services Representatives promote services by visiting businesses, attending business events and Chamber of Commerce functions, and through presentations at business gatherings, to increase participation in the program and identify job opportunities. *Official Title: Workforce Development Specialist . For a more detailed description, refer to the Workforce Development Specialist job description. ABOUT THE DEPARTMENT The San Bernardino County Workforce Development Department (WDD) adminsters programs under the guidance of the Workforce Development Board and funded by the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA). The Department operates three (3) America’s Job Centers of California (AJCCs) which are strategically located in the East Valley, West Valley and High Desert Regions of the County to serve our communities. Through its programs and services, WDD implements comprehensive strategies to support the County's Vison by creating a vibrant economy with a skilled workforce while meeting the needs of local businesses and creating opportunities for workers to prepare for and enter into well paid careers. For more information, visit https://workforce.sbcounty.gov/ Click on the images below to learn more about our excellent benefits! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicant must successfully pass a background check, which includes fingerprint and medical exam, prior to appointment. Travel: Travel throughout the County is required. A valid California Class C driver license is required at time of appointment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. This recruitment may close at any time once a sufficient number of applications have been received. Minimum Requirements Candidate must meet BOTH the Education and one (1) Experience option. EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college/university in business/public administration, education, human/behavioral/social science, or other relevant field. Note: A list of coursework must be submitted with the application if a degree (as listed above) has not been conferred. --AND-- EXPERIENCE OPTION 1: One (1) year of full-time equivalent experience with the primary duty in outside sales of making (in-person) business contacts to provide business-related services. Note: Telephone and internet sales are not considered qualifying. EXPERIENCE OPTION 2: One (1) year full-time equivalent experience in a government or non-profit agency, with primary responsibility for outreach to businesses for the purposes of fulfilling workforce needs, e.g., recruitment, training, layoff aversion, or staff reemployment requirements. Note: Career advisory experience is not considered qualifying. Desired Qualifications The ideal candidate will possess a Bachelor's degree along with experience in outside sales, selling and providing a product or service tailored to meet an individual need. Interacting with business executives, owners, managers, and others in upper-level positions is highly desirable, as are time management and public speaking skills. Bilingual applicants fluent in both Spanish and English are encouraged to apply. Selection Process There will be a competitive evaluation of qualifications based on the information provided on the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire. This recruitment is open on a Continuous basis and may close at any time. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job The Workforce Development Department is recruiting for a Business Services Representative for the Business Services Unit. Business Services Representatives work directly with the Workforce Innovation and Opportunity (WIOA) program providing employer outreach and job development services. Business Services Representatives market WIOA services to employers, such as job training, job posting and advertising, and candidate prescreening and referral, to assist in meeting hiring demands. Business Services Representatives promote services by visiting businesses, attending business events and Chamber of Commerce functions, and through presentations at business gatherings, to increase participation in the program and identify job opportunities. *Official Title: Workforce Development Specialist . For a more detailed description, refer to the Workforce Development Specialist job description. ABOUT THE DEPARTMENT The San Bernardino County Workforce Development Department (WDD) adminsters programs under the guidance of the Workforce Development Board and funded by the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA). The Department operates three (3) America’s Job Centers of California (AJCCs) which are strategically located in the East Valley, West Valley and High Desert Regions of the County to serve our communities. Through its programs and services, WDD implements comprehensive strategies to support the County's Vison by creating a vibrant economy with a skilled workforce while meeting the needs of local businesses and creating opportunities for workers to prepare for and enter into well paid careers. For more information, visit https://workforce.sbcounty.gov/ Click on the images below to learn more about our excellent benefits! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicant must successfully pass a background check, which includes fingerprint and medical exam, prior to appointment. Travel: Travel throughout the County is required. A valid California Class C driver license is required at time of appointment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. This recruitment may close at any time once a sufficient number of applications have been received. Minimum Requirements Candidate must meet BOTH the Education and one (1) Experience option. EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college/university in business/public administration, education, human/behavioral/social science, or other relevant field. Note: A list of coursework must be submitted with the application if a degree (as listed above) has not been conferred. --AND-- EXPERIENCE OPTION 1: One (1) year of full-time equivalent experience with the primary duty in outside sales of making (in-person) business contacts to provide business-related services. Note: Telephone and internet sales are not considered qualifying. EXPERIENCE OPTION 2: One (1) year full-time equivalent experience in a government or non-profit agency, with primary responsibility for outreach to businesses for the purposes of fulfilling workforce needs, e.g., recruitment, training, layoff aversion, or staff reemployment requirements. Note: Career advisory experience is not considered qualifying. Desired Qualifications The ideal candidate will possess a Bachelor's degree along with experience in outside sales, selling and providing a product or service tailored to meet an individual need. Interacting with business executives, owners, managers, and others in upper-level positions is highly desirable, as are time management and public speaking skills. Bilingual applicants fluent in both Spanish and English are encouraged to apply. Selection Process There will be a competitive evaluation of qualifications based on the information provided on the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire. This recruitment is open on a Continuous basis and may close at any time. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
City of Santa Monica
City of Santa Monica, California, United States
Job Summary Assists with implementing and overseeing the City's cross-connection control program, municipal and plumbing code programs and services. Enforces relevant utility and plumbing codes and investigates violations at residential, commercial, construction and development sites. Performs various water division field duties including complaint resolution, delinquent bill collection, leak detection and inspection of water meters and related equipment inspections. Enforces relevant utility and plumbing codes and investigates violations at a variety of sites. Provides assistance in the maintenance and repair of the City’s water distribution system and performs related work as required. SUPERVISION Receives immediate (Field Inspector I) or general (Field Inspector II) supervision from assigned supervisory or management personnel. Field Inspector II provides technical and functional direction to lower-level staff. Representative Duties DISTINGUISHING CHARACTERISTICS Field Inspector I : This is the entry-level classification in the Field Inspector series. Incumbents perform routine tasks in the inspection of various facilities plumbing systems and enforcement of violations. As experience is gained, assignments become more varied, complex, and difficult; supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the II-level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods of operating heavy equipment. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Field Inspector II : This is the fully qualified journey-level classification in the Field Inspector series. Positions at this level are distinguished from the Field Inspector I by the performance of the full range of duties as assigned including conducting inspections and investigations, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. May work in a lead capacity overseeing staff engaged in the repair or maintenance of the water distribution system. Positions in the Field Inspector class series are flexibly staffed; positions at the II-level may be filled by advancement from the I-level. REPRESENTATIVE DUTIES Inspects various facilities plumbing systems including industrial, commercial, residential, educational, licensed health care, and high-rise buildings to verify compliance with cross-connection regulations. Provides information to appropriate local and state agencies including violation reports and compliance status of local businesses. Issues notices and citations when code violations have not been corrected. May read, inspect and repair water meters/water services/water mains. Performs emergency work on water main breaks and related emergencies as required; assists with temporary and emergency water shutdowns. May turn on and shuts off water as tenants move into or vacate a building. Investigates and resolves complaints regarding water pressure, quality and billing. Communicates orally or in writing with customers concerning delinquent accounts and code violations. Responds to emergencies during non-scheduled working hours, as required. Resolves issues related to hydrant meters including establishing contact with contractors, issuing work orders, and monitoring the progress of renewals. Provides information and assistance to engineers, architects and contractors including backflow prevention device specifications and installation requirements, solutions to eliminate cross connection problems, and related issues which ensures the health and safety of the general public. Inspects recycled water use and ensures proper installation of backflow devices. Coordinates inspection activities with user departments and outside agencies including Los Angeles County Health Department. May assist with the drafting and review of policies, guidelines and reports. Leads, coordinates, and participates in the inspection and verification of residential, commercial, and industrial establishments comply with water code regulations. Coordinates and conducts meetings with user departments, outside agencies, contractors, and consultants related to recycled water use. Reviews and approves construction plans for recycled water project specifications and related compliance issues. Inspects recycled water lines and ensures proper installation of backflow devices. Assists with the development of construction standards and drawings and coordination of construction activities with City staff, contractors and consultants, including installation of service connections, backflow devices, and meters. Maintains and organizes pertinent records and files. Maintains records using a computer tracking system and prepares related reports and correspondence. Serves as liaison between the City and various outside government agencies, businesses and citizen on various water related issues. Performs other duties, as assigned. Requirements Knowledge of: Laws and Codes related to water distribution systems and cross-connection control including the Uniform Plumbing Code and California Code of Regulations Construction methods related to water distribution and reclaimed wastewater use safety Basic plumbing Best management practices Cross-connection control practices Relevant utility and plumbing codes Principles of customer service Effective customer service techniques Supervisory techniques Ability to: Inspect general engineering projects for compliance issues related to water and plumbing regulations and the application of best management practices Read and repair water meters Prepare reports and forms Analyze and resolve water meter problems Read blueprints Enforce health and safety codes related to water quality and water system construction Communicate effectively both orally and in writing Analyze, resolve and report water service problems Work as part of a team and participate in establishing a cohesive work environment Conduct cross-connection surveys Operates a variety of equipment, tools and heavy equipment Explain City policies in a courteous and effective manner Provide effective customer service Establish and maintain effective and cooperative working relationships with City employees and the public Work with persons from diverse social, cultural and economic backgrounds as well as a variety of work styles, personalities, and approaches Identify problems and recommend solutions Work independently and meet established deadlines Coordinate, select, train and supervise staff, as assigned REQUIREMENTS Minimum Qualifications: Education: Graduation from high school or the equivalent. C ollege level coursework in water production, water distribution, and cross-connection control is desirable. Experience: Two years of recent, paid work experience in construction or maintenance which has included performing job duties related to water services. Experience performing field inspections for water code violations and utility is desirable. Municipal experience is desirable. Licenses and Certifications: Possession of a valid Class C driver license. Possession of, or successfully obtain within one year from date of appointment, a valid Class B California Driver’s License to be maintained throughout employment. Possession of, or successfully obtain within six months from date of appointment, a valid Forklift Operator certification, to be maintained throughout employment. Must obtain a Cross-Connection Control Program Specialist Certificate, issued by the University of California Foundation for Cross-Connection Control and Hydraulic Research within one year of date of appointment. Must obtain a Backflow Prevention Assembly Tester Certificate issued by the University of California Foundation for Cross-Connection Control and Hydraulic Research within one year of date of appointment. Must obtain and maintain a Los Angeles County Backflow Prevention Device Tester Certification within one year of date of appointment. Possession and maintenance of a Grade D1 California State Water Resources Control Board (SWRCB) Water Distribution Operator Certificate. Must successfully obtain and maintain a Grade D2 California SWRCB Water Distribution Operator Certificate within one year from date of appointment. WORKING CONDITIONS The work is regularly performed indoors in an office environment and outside in climatic weather conditions at various work sites. Work requires exposure to sewer discharge, chemicals, and occasionally unsanitary conditions. Some tasks may require the use of respiratory protection. Physical demands include standing, sitting, walking, infrequent heavy lifting, carrying, climbing (stairs and ladders), bending and crawling. May be required to work during evening hours, weekends, holidays and during emergencies. Supplemental Information HOW TO APPLY: An online City application must be completed to be considered for this position. All applicants will be reviewed and only those candidates determined to be qualified for the position on the basis of experience, training and education as submitted, will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. NOTE: You must upload a copy of your Grade D1 certification to your online application. Failure to do so will result in your application being disqualified. SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following: Written Test: Pass/Fail Tentatively scheduled 6/13/24 Oral Interview: 100% Tentatively scheduled 6/25/24 BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Inclusion & Diversity Statement The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 5/16/2024 5:30 PM Pacific
Apr 30, 2024
Full Time
Job Summary Assists with implementing and overseeing the City's cross-connection control program, municipal and plumbing code programs and services. Enforces relevant utility and plumbing codes and investigates violations at residential, commercial, construction and development sites. Performs various water division field duties including complaint resolution, delinquent bill collection, leak detection and inspection of water meters and related equipment inspections. Enforces relevant utility and plumbing codes and investigates violations at a variety of sites. Provides assistance in the maintenance and repair of the City’s water distribution system and performs related work as required. SUPERVISION Receives immediate (Field Inspector I) or general (Field Inspector II) supervision from assigned supervisory or management personnel. Field Inspector II provides technical and functional direction to lower-level staff. Representative Duties DISTINGUISHING CHARACTERISTICS Field Inspector I : This is the entry-level classification in the Field Inspector series. Incumbents perform routine tasks in the inspection of various facilities plumbing systems and enforcement of violations. As experience is gained, assignments become more varied, complex, and difficult; supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the II-level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods of operating heavy equipment. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Field Inspector II : This is the fully qualified journey-level classification in the Field Inspector series. Positions at this level are distinguished from the Field Inspector I by the performance of the full range of duties as assigned including conducting inspections and investigations, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. May work in a lead capacity overseeing staff engaged in the repair or maintenance of the water distribution system. Positions in the Field Inspector class series are flexibly staffed; positions at the II-level may be filled by advancement from the I-level. REPRESENTATIVE DUTIES Inspects various facilities plumbing systems including industrial, commercial, residential, educational, licensed health care, and high-rise buildings to verify compliance with cross-connection regulations. Provides information to appropriate local and state agencies including violation reports and compliance status of local businesses. Issues notices and citations when code violations have not been corrected. May read, inspect and repair water meters/water services/water mains. Performs emergency work on water main breaks and related emergencies as required; assists with temporary and emergency water shutdowns. May turn on and shuts off water as tenants move into or vacate a building. Investigates and resolves complaints regarding water pressure, quality and billing. Communicates orally or in writing with customers concerning delinquent accounts and code violations. Responds to emergencies during non-scheduled working hours, as required. Resolves issues related to hydrant meters including establishing contact with contractors, issuing work orders, and monitoring the progress of renewals. Provides information and assistance to engineers, architects and contractors including backflow prevention device specifications and installation requirements, solutions to eliminate cross connection problems, and related issues which ensures the health and safety of the general public. Inspects recycled water use and ensures proper installation of backflow devices. Coordinates inspection activities with user departments and outside agencies including Los Angeles County Health Department. May assist with the drafting and review of policies, guidelines and reports. Leads, coordinates, and participates in the inspection and verification of residential, commercial, and industrial establishments comply with water code regulations. Coordinates and conducts meetings with user departments, outside agencies, contractors, and consultants related to recycled water use. Reviews and approves construction plans for recycled water project specifications and related compliance issues. Inspects recycled water lines and ensures proper installation of backflow devices. Assists with the development of construction standards and drawings and coordination of construction activities with City staff, contractors and consultants, including installation of service connections, backflow devices, and meters. Maintains and organizes pertinent records and files. Maintains records using a computer tracking system and prepares related reports and correspondence. Serves as liaison between the City and various outside government agencies, businesses and citizen on various water related issues. Performs other duties, as assigned. Requirements Knowledge of: Laws and Codes related to water distribution systems and cross-connection control including the Uniform Plumbing Code and California Code of Regulations Construction methods related to water distribution and reclaimed wastewater use safety Basic plumbing Best management practices Cross-connection control practices Relevant utility and plumbing codes Principles of customer service Effective customer service techniques Supervisory techniques Ability to: Inspect general engineering projects for compliance issues related to water and plumbing regulations and the application of best management practices Read and repair water meters Prepare reports and forms Analyze and resolve water meter problems Read blueprints Enforce health and safety codes related to water quality and water system construction Communicate effectively both orally and in writing Analyze, resolve and report water service problems Work as part of a team and participate in establishing a cohesive work environment Conduct cross-connection surveys Operates a variety of equipment, tools and heavy equipment Explain City policies in a courteous and effective manner Provide effective customer service Establish and maintain effective and cooperative working relationships with City employees and the public Work with persons from diverse social, cultural and economic backgrounds as well as a variety of work styles, personalities, and approaches Identify problems and recommend solutions Work independently and meet established deadlines Coordinate, select, train and supervise staff, as assigned REQUIREMENTS Minimum Qualifications: Education: Graduation from high school or the equivalent. C ollege level coursework in water production, water distribution, and cross-connection control is desirable. Experience: Two years of recent, paid work experience in construction or maintenance which has included performing job duties related to water services. Experience performing field inspections for water code violations and utility is desirable. Municipal experience is desirable. Licenses and Certifications: Possession of a valid Class C driver license. Possession of, or successfully obtain within one year from date of appointment, a valid Class B California Driver’s License to be maintained throughout employment. Possession of, or successfully obtain within six months from date of appointment, a valid Forklift Operator certification, to be maintained throughout employment. Must obtain a Cross-Connection Control Program Specialist Certificate, issued by the University of California Foundation for Cross-Connection Control and Hydraulic Research within one year of date of appointment. Must obtain a Backflow Prevention Assembly Tester Certificate issued by the University of California Foundation for Cross-Connection Control and Hydraulic Research within one year of date of appointment. Must obtain and maintain a Los Angeles County Backflow Prevention Device Tester Certification within one year of date of appointment. Possession and maintenance of a Grade D1 California State Water Resources Control Board (SWRCB) Water Distribution Operator Certificate. Must successfully obtain and maintain a Grade D2 California SWRCB Water Distribution Operator Certificate within one year from date of appointment. WORKING CONDITIONS The work is regularly performed indoors in an office environment and outside in climatic weather conditions at various work sites. Work requires exposure to sewer discharge, chemicals, and occasionally unsanitary conditions. Some tasks may require the use of respiratory protection. Physical demands include standing, sitting, walking, infrequent heavy lifting, carrying, climbing (stairs and ladders), bending and crawling. May be required to work during evening hours, weekends, holidays and during emergencies. Supplemental Information HOW TO APPLY: An online City application must be completed to be considered for this position. All applicants will be reviewed and only those candidates determined to be qualified for the position on the basis of experience, training and education as submitted, will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. NOTE: You must upload a copy of your Grade D1 certification to your online application. Failure to do so will result in your application being disqualified. SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following: Written Test: Pass/Fail Tentatively scheduled 6/13/24 Oral Interview: 100% Tentatively scheduled 6/25/24 BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Inclusion & Diversity Statement The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 5/16/2024 5:30 PM Pacific
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary (Classified as: Student Services Professional IV) Full-time position available on or after June 5, 2024 for Warrior Cross Cultural Center. Under general supervision, the Student Services Professional IV performs highly complex professional Student Services work in reviewing the most difficult individual, group or organizational problems, developing and recommending courses of action, and implementing proposed solutions. Incumbents in this classification typically utilize a combination of high-level analytical skills and high-level interpersonal skills in working on complex problems from the investigation and analysis stage through the solution and implementation stage. This is the first level where assignments regularly impact other Student Services areas and where the scope of assignments is program-wide. Student Services Professionals are responsible for providing a wide variety of professional services and activities ranging from preadmission to the university through post-graduation. The purpose of these services and activities is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. Such services and activities may include providing information and guidance to students; assisting students to think through problems and select suitable solutions and courses of action; evaluating student needs and authorizing services; coordinating and administering programs, events, and projects; facilitating student involvement in campus life; advocating the needs of individual students and groups of students to university administrators, faculty and staff; and providing support and assistance to students facing a variety of personal as well as institutional problems, questions and challenges. In addition, Student Services Professionals may serve as “working supervisors” or lead persons. Job Duties Duties include but are not limited to: Develop, coordinate, and maintain a diverse set of programs and services that raise awareness of specific student issues. Design and implement reoccurring programming in various areas to support student engagement and success. Establish comprehensive processes and practices for student support, including application and assessment procedures. Develop culturally-inclusive communication protocols and programs to support student success. Collaborate with campus departments and stakeholders to support student community needs. Coordinate with regional partners to create opportunities for student career development and support. Develop and implement comprehensive communication and outreach strategies. Problem-solve effectively during programs and events. Develop and implement assessment and evaluation processes to improve program outcomes. Design and implement inclusive outreach programs and activities. Collaborate with stakeholders to create programs aligned with institutional priorities. Maintain relationships with campus employees and departments to support student activities. Serve as a liaison with community partners for volunteer events and service projects. Develop evaluation and assessment practices for program improvement. Promote student participation in university and community events. Other duties as assigned. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, plus upper division or graduate course work in counseling techniques, interviewing and job related conflict resolutions. Experience: Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. (A master’s degree in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career or counseling.) Preferred Qualifications Experience working directly with undocumented students in the areas of advising, program development, coordination, and student support related services. Experience coordinating events such as conferences, workshops, and trainings in various platforms and settings Experience in providing complex presentations in large and small settings. Experience in outreach, networking, and collaboration with community partners for the support of undocumented student and their families. Experience with high impact practices that facilitate access, success, and equity for diverse student populations. Master’s degree in Social Work, Counseling, or related to student services. Bilingual (Spanish/English). Knowledge, Skills, Abilities Ability to interpret and apply program rules and regulations. Ability to use initiative and resourcefulness in planning work assignments and in implementing long range program improvements. Ability to obtain factual and interpretive information through interviews. Ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data. Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field. General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, and organizational procedures of the campus. Ability to advise students individually and in groups on complex student-related matters. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations. Thorough knowledge of the policies, procedures, activities, and practices of the program area to which assigned, or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned. General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management. General knowledge of interview techniques and advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions. Ability to advise students individually or in groups on varied and complex matters. Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Ability to reason logically and analyze and solve the organizational and operating problems of one or several program areas. Ability to plan, coordinate, initiate actions necessary to implement administrative or group decisions or recommendations and ability to evaluate programs, services, policies and procedures. Ability to analyze and define complex organizational, policy or procedural problems or situations accurately, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action. Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served. Ability to establish and maintain effective, cooperative and harmonious working relationships with a variety of individuals in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Range Anticipated salary will be $5,732 - $6,305 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $5,732 - $8,176 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MAY 6, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 20, 2024
Position Summary (Classified as: Student Services Professional IV) Full-time position available on or after June 5, 2024 for Warrior Cross Cultural Center. Under general supervision, the Student Services Professional IV performs highly complex professional Student Services work in reviewing the most difficult individual, group or organizational problems, developing and recommending courses of action, and implementing proposed solutions. Incumbents in this classification typically utilize a combination of high-level analytical skills and high-level interpersonal skills in working on complex problems from the investigation and analysis stage through the solution and implementation stage. This is the first level where assignments regularly impact other Student Services areas and where the scope of assignments is program-wide. Student Services Professionals are responsible for providing a wide variety of professional services and activities ranging from preadmission to the university through post-graduation. The purpose of these services and activities is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. Such services and activities may include providing information and guidance to students; assisting students to think through problems and select suitable solutions and courses of action; evaluating student needs and authorizing services; coordinating and administering programs, events, and projects; facilitating student involvement in campus life; advocating the needs of individual students and groups of students to university administrators, faculty and staff; and providing support and assistance to students facing a variety of personal as well as institutional problems, questions and challenges. In addition, Student Services Professionals may serve as “working supervisors” or lead persons. Job Duties Duties include but are not limited to: Develop, coordinate, and maintain a diverse set of programs and services that raise awareness of specific student issues. Design and implement reoccurring programming in various areas to support student engagement and success. Establish comprehensive processes and practices for student support, including application and assessment procedures. Develop culturally-inclusive communication protocols and programs to support student success. Collaborate with campus departments and stakeholders to support student community needs. Coordinate with regional partners to create opportunities for student career development and support. Develop and implement comprehensive communication and outreach strategies. Problem-solve effectively during programs and events. Develop and implement assessment and evaluation processes to improve program outcomes. Design and implement inclusive outreach programs and activities. Collaborate with stakeholders to create programs aligned with institutional priorities. Maintain relationships with campus employees and departments to support student activities. Serve as a liaison with community partners for volunteer events and service projects. Develop evaluation and assessment practices for program improvement. Promote student participation in university and community events. Other duties as assigned. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, plus upper division or graduate course work in counseling techniques, interviewing and job related conflict resolutions. Experience: Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. (A master’s degree in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career or counseling.) Preferred Qualifications Experience working directly with undocumented students in the areas of advising, program development, coordination, and student support related services. Experience coordinating events such as conferences, workshops, and trainings in various platforms and settings Experience in providing complex presentations in large and small settings. Experience in outreach, networking, and collaboration with community partners for the support of undocumented student and their families. Experience with high impact practices that facilitate access, success, and equity for diverse student populations. Master’s degree in Social Work, Counseling, or related to student services. Bilingual (Spanish/English). Knowledge, Skills, Abilities Ability to interpret and apply program rules and regulations. Ability to use initiative and resourcefulness in planning work assignments and in implementing long range program improvements. Ability to obtain factual and interpretive information through interviews. Ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data. Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field. General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, and organizational procedures of the campus. Ability to advise students individually and in groups on complex student-related matters. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations. Thorough knowledge of the policies, procedures, activities, and practices of the program area to which assigned, or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned. General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management. General knowledge of interview techniques and advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions. Ability to advise students individually or in groups on varied and complex matters. Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Ability to reason logically and analyze and solve the organizational and operating problems of one or several program areas. Ability to plan, coordinate, initiate actions necessary to implement administrative or group decisions or recommendations and ability to evaluate programs, services, policies and procedures. Ability to analyze and define complex organizational, policy or procedural problems or situations accurately, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action. Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served. Ability to establish and maintain effective, cooperative and harmonious working relationships with a variety of individuals in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Range Anticipated salary will be $5,732 - $6,305 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $5,732 - $8,176 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MAY 6, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Introduction This examination is being given to fill one full time vacancy in the Veteran Services Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Offers of employment are contingent upon passing a background investigation. The following incentives and bonuses may be available for eligible new hires Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate: San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave: Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus: $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) COLA *This position is represented by the SEIU bargaining unit and will receive salary increases based on the following schedule for a total of 12% through July 2025: Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Assists with the preparation of claims packages; completes claims forms and documents for submission to the Veterans Administration for a wide range of veteran and survivor benefits; advises claimants of required supporting documentation; insures documentation is included in claim package when possible. Assists clients in securing evidence to complete claim package, including legal documents, medical records, service records and other documentation which supports entitlement to benefits. Provides information regarding benefits available to veterans and/or their dependents, including conditions of entitlement; advises clients about and explains vocational, educational, financial, and medical rights and benefits; provides information regarding community resources. Assists with verifying entitlement to benefits for non-veteran administration programs; invites claim action as appropriate; coordinates with other County agencies. Assists with outreach; may address groups regarding functions and responsibilities of the office; may make visits to homes, hospitals or other sites as required. May maintain liaison with veterans’ organizations and community organizations. Prepares and maintains reports and correspondence. MINIMUM QUALIFICATIONS Education: Completion of 60 semester (or 90 quarter) units from an accredited college or university with course work in military science, business or public administration, psychology, health science, social science or a related field. Experience : Either 1) one year of clerical or administrative support experience in a county veterans’ service office, a veterans’ service contact office, or a Veterans’ Administration regional office; OR 2) one year of technical administrative experience in government, military, or in fields similar to health care or social services, disability insurance claims, or social security that included interviewing or obtaining information from clients to determine their eligibility for services or program benefits, as well as researching and explaining policies, laws, and/or regulations; OR 3) lived experience applying for a variety of veteran-specific benefits as a veteran or active duty service member with relevant experience and knowledge of military/Veterans Administration. Substitution : Additional qualifying experience may be substituted for the required education on a year-for-year basis where one year of experience is considered equivalent to 30 semester (or 45 quarter) college units. Special Requirements : Must complete a course of instruction in Veterans Benefits as prescribed by Title 38, Code of Federal Regulations 14.629 AND become accredited by the California Department of Veterans Affairs as a Service Organization Representative within one year of appointment. Failure to obtain and maintain accreditation may result in release of employment. License: Possession of a valid California driver’s license. KNOWLEDGE Basic veterans’ benefit programs and obligations; basic interviewing and public relations techniques; methods of data collection and evaluation; basic principles of human behavior; basic methods and techniques of maintaining records and filing systems; modern office automation technology and standard computer software programs. ABILITY Read, understand, and apply laws and regulations pertaining to veterans’ rights, benefits and obligations; elicit information from veterans and their family members; collect, interpret, analyze, and assemble data from various sources into a claim; communicate effectively, both orally and in writing; establish and maintain effective working relationships with others; operate computers and related software and apply computer applications to departmental functions; make daily travel throughout San Joaquin County; make daily travel throughout San Joaquin County; prepare and give public presentations; prepare reports and correspondence; maintain records. PHYSICAL/MENTAL REQUIREMENTS Mobility-operation of a data entry device; repetitive motion; sitting, standing, walking for extended periods of time; driving; occasional pushing, pulling, bending, squatting; Lifting-frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual-constant good overall vision and reading/close-up work; read computer screens; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity-reaching; grasping; repetitive motion; writing; Hearing/Talking-frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological-frequent decision making, concentration, and public contact; public speaking; deal with emergency situations; Special Requirements-some assignments may require working weekends/nights; working alone; Environmental-occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 6/10/2024 11:59:00 PM
May 10, 2024
Full Time
Introduction This examination is being given to fill one full time vacancy in the Veteran Services Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Offers of employment are contingent upon passing a background investigation. The following incentives and bonuses may be available for eligible new hires Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate: San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave: Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus: $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) COLA *This position is represented by the SEIU bargaining unit and will receive salary increases based on the following schedule for a total of 12% through July 2025: Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Assists with the preparation of claims packages; completes claims forms and documents for submission to the Veterans Administration for a wide range of veteran and survivor benefits; advises claimants of required supporting documentation; insures documentation is included in claim package when possible. Assists clients in securing evidence to complete claim package, including legal documents, medical records, service records and other documentation which supports entitlement to benefits. Provides information regarding benefits available to veterans and/or their dependents, including conditions of entitlement; advises clients about and explains vocational, educational, financial, and medical rights and benefits; provides information regarding community resources. Assists with verifying entitlement to benefits for non-veteran administration programs; invites claim action as appropriate; coordinates with other County agencies. Assists with outreach; may address groups regarding functions and responsibilities of the office; may make visits to homes, hospitals or other sites as required. May maintain liaison with veterans’ organizations and community organizations. Prepares and maintains reports and correspondence. MINIMUM QUALIFICATIONS Education: Completion of 60 semester (or 90 quarter) units from an accredited college or university with course work in military science, business or public administration, psychology, health science, social science or a related field. Experience : Either 1) one year of clerical or administrative support experience in a county veterans’ service office, a veterans’ service contact office, or a Veterans’ Administration regional office; OR 2) one year of technical administrative experience in government, military, or in fields similar to health care or social services, disability insurance claims, or social security that included interviewing or obtaining information from clients to determine their eligibility for services or program benefits, as well as researching and explaining policies, laws, and/or regulations; OR 3) lived experience applying for a variety of veteran-specific benefits as a veteran or active duty service member with relevant experience and knowledge of military/Veterans Administration. Substitution : Additional qualifying experience may be substituted for the required education on a year-for-year basis where one year of experience is considered equivalent to 30 semester (or 45 quarter) college units. Special Requirements : Must complete a course of instruction in Veterans Benefits as prescribed by Title 38, Code of Federal Regulations 14.629 AND become accredited by the California Department of Veterans Affairs as a Service Organization Representative within one year of appointment. Failure to obtain and maintain accreditation may result in release of employment. License: Possession of a valid California driver’s license. KNOWLEDGE Basic veterans’ benefit programs and obligations; basic interviewing and public relations techniques; methods of data collection and evaluation; basic principles of human behavior; basic methods and techniques of maintaining records and filing systems; modern office automation technology and standard computer software programs. ABILITY Read, understand, and apply laws and regulations pertaining to veterans’ rights, benefits and obligations; elicit information from veterans and their family members; collect, interpret, analyze, and assemble data from various sources into a claim; communicate effectively, both orally and in writing; establish and maintain effective working relationships with others; operate computers and related software and apply computer applications to departmental functions; make daily travel throughout San Joaquin County; make daily travel throughout San Joaquin County; prepare and give public presentations; prepare reports and correspondence; maintain records. PHYSICAL/MENTAL REQUIREMENTS Mobility-operation of a data entry device; repetitive motion; sitting, standing, walking for extended periods of time; driving; occasional pushing, pulling, bending, squatting; Lifting-frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual-constant good overall vision and reading/close-up work; read computer screens; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity-reaching; grasping; repetitive motion; writing; Hearing/Talking-frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological-frequent decision making, concentration, and public contact; public speaking; deal with emergency situations; Special Requirements-some assignments may require working weekends/nights; working alone; Environmental-occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 6/10/2024 11:59:00 PM
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Earn an Annual Salary Up to $99,548.80 Salary negotiable commensurate with qualifications. The Risk Management Department is recruiting for a Principal Liability Claims Representative who examines and adjusts liability claims; recommends settlement value within authorized monetary authority; d etermines coverages for the County's self-insurance liability program; conducts office and field investigations; researches applicable laws, codes, and resolutions; a nalyzes new and proposed legislation and provides input to management regarding impact; and p rovides lead oversight and technical assistance to Claims Representatives. For more detailed information, refer to the Principal Liability Claims Representative job description. This excellent opportunity for career growth also offers a lucrative compensation and benefits package that includes bi-annual step increases of 2.5% up to max step, and the benefits listed below: Modified Benefit Option: As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 per hour above the base rate of pay) with modified benefits. For more detailed information on the MBO for eligible Teamsters classifications, refer to the MBO - Teamsters (BbOU). A hybrid telework schedule may be offered upon satisfactory work performance. Some departments may also offer a 9/80 schedule, where incumbents enjoy a nine-day biweekly schedule. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment,applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam/drug test. Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Six (6) years of full-time experience adjusting all levels of tort liability claims from inception, through litigation, to closure, two (2) years of which must have included adjusting complex litigated claims (such as serious bodily injury or wrongful death claims where negligence exists). Desired Qualifications The ideal candidate will have six (6) years of complex litigated claims adjusting experience and demonstrate the ability to effectively train and audit the work of others. The ideal candidate will have strong written and oral communication skills. Professional or in-house insurance training and education is desirable. Selection Process Examination Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the department. Do not refer to a resume, as it will not be reviewed. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire by the posted filing deadline. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/17/2024 5:00 PM Pacific
Apr 28, 2024
Full Time
The Job Earn an Annual Salary Up to $99,548.80 Salary negotiable commensurate with qualifications. The Risk Management Department is recruiting for a Principal Liability Claims Representative who examines and adjusts liability claims; recommends settlement value within authorized monetary authority; d etermines coverages for the County's self-insurance liability program; conducts office and field investigations; researches applicable laws, codes, and resolutions; a nalyzes new and proposed legislation and provides input to management regarding impact; and p rovides lead oversight and technical assistance to Claims Representatives. For more detailed information, refer to the Principal Liability Claims Representative job description. This excellent opportunity for career growth also offers a lucrative compensation and benefits package that includes bi-annual step increases of 2.5% up to max step, and the benefits listed below: Modified Benefit Option: As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 per hour above the base rate of pay) with modified benefits. For more detailed information on the MBO for eligible Teamsters classifications, refer to the MBO - Teamsters (BbOU). A hybrid telework schedule may be offered upon satisfactory work performance. Some departments may also offer a 9/80 schedule, where incumbents enjoy a nine-day biweekly schedule. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment,applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam/drug test. Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Six (6) years of full-time experience adjusting all levels of tort liability claims from inception, through litigation, to closure, two (2) years of which must have included adjusting complex litigated claims (such as serious bodily injury or wrongful death claims where negligence exists). Desired Qualifications The ideal candidate will have six (6) years of complex litigated claims adjusting experience and demonstrate the ability to effectively train and audit the work of others. The ideal candidate will have strong written and oral communication skills. Professional or in-house insurance training and education is desirable. Selection Process Examination Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the department. Do not refer to a resume, as it will not be reviewed. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire by the posted filing deadline. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/17/2024 5:00 PM Pacific
Care Manager (Transitional Care Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) to join our team. The Care Manager of Transitional Care Services (TCS) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-76aea38e35971c4e8dad4b7017bdf5ce
Apr 12, 2024
Full Time
Care Manager (Transitional Care Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) to join our team. The Care Manager of Transitional Care Services (TCS) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-76aea38e35971c4e8dad4b7017bdf5ce
Care Manager (Transitional Care Services) (Whole Child Model) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) (Whole Child Model) to join our team. The Care Manager for Transitional Care Services (TCS) Whole Child Model (WCM) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for pediatric and young adult members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments. Durable medical equipment and supplies. Community resources. Collaboration with the member's Medical Therapy Program and Regional Center Service Coordinator if appropriate. Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. 2 Years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-whole-child-model-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-dc454f01e49e3147966b60a0ce11df1c
Apr 12, 2024
Care Manager (Transitional Care Services) (Whole Child Model) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) (Whole Child Model) to join our team. The Care Manager for Transitional Care Services (TCS) Whole Child Model (WCM) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for pediatric and young adult members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments. Durable medical equipment and supplies. Community resources. Collaboration with the member's Medical Therapy Program and Regional Center Service Coordinator if appropriate. Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. 2 Years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-whole-child-model-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-dc454f01e49e3147966b60a0ce11df1c
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Residence Hall Coordinator (RHC) provides the direction, leadership and management of a student residence hall or apartment complex. The RHC works to establish an atmosphere that is conducive to accomplishing the goals and objectives of Residential Education, the mission of the Division of Student Affairs and Campus Diversity and the mission of the University. Under the general direction of the Associate Directors of Residential Education, the RHC supervises a 24- hour residence hall or apartment complex for 350 to 800 students, and a staff of 8 to 22 Resident Advisors or Community Assistants. Experience in student counseling and advising, co-curricular education, crisis management, community development, judicial affairs, budget management, and oversight of a multimillion- dollar facility are required. This position requires living in a residence hall/complex in a furnished apartment; meals are provided when dining service is open to residence hall meal plan holders. This posting is for two (2) full-time (1.0 time-base), benefits eligible, temporary positions anticipated to end on July 11, 2025, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This appointment is for an 11/12 pay-plan position, renewable for up to three years total. The incumbent works 11 months per year and is paid over 12 months, with mid-June to mid-July 2025 as the anticipated off period. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships; Joan and Art Barron Veterans Center; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural Centers; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Associate Vice President for Student Affairs and Dean of Students reports to the Vice President for Student Affairs and Campus Diversity and serves as one of the executive officers in the Division. The Associate Vice President and Dean of Students is responsible for the direction and coordination of department programs/personnel as designated by the Vice President for Student Affairs and Campus Diversity. The Associate Vice President and Dean of Students represents the interests of the Division on a day-to-day basis at the subCabinet level and is responsible for the promotion of student development through a program of co-curricular activities and services to students. The Associate Vice President and Dean of Students is also responsible for the quality of the campus social, cultural, and educational environment and the student services that enhance the University’s academic programs and the intellectual and personal development of students on the San Diego State University campus. The Associate Vice President and Dean of Students is responsible for supervising, monitoring, and implementing programs and services that have a direct impact on orientation, transition, and student retention. These programs and services are designed to ease the transition to the University, enhance student involvement/participation in university organizations, and promote diversity, equity, and inclusion. The Associate Vice President and Dean of Students promotes student rights and encourages citizenship responsibility among students. They also facilitate the development of orientation, transition, and retention initiatives. The Residential Education Office is designated as the University department responsible for planning and administering Residential Education programs and services including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity/Dean of Students sub-division. The Residential Education Office strives to provide safe and supportive on campus living learning communities where diverse students are challenged to develop holistically; as scholars, citizens, and leaders. Residential Education staff members are dedicated to providing curricular and co-curricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility. Residential Education’s values are a set of core beliefs that guide our work with students, colleagues, faculty, and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to: Achieve excellence in all that we do. Address students as unique individuals with multidimensional needs and unlimited potential for personal development. Promote integrity, accountability, responsibility, respect, and collaboration. Promote the connectedness between curricular and co-curricular learning. Embrace, celebrate, and educate on issues related to diversity. Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles. Maintain balance and perspective, serving as sound role models for others. Innovate, evaluate, and refine programs to best meet the needs of the changing student population. To accomplish these objectives, Residential Education employs approximately 18 Residence Hall Coordinators, 231 paraprofessional team members, a central office staff of 18 and a variety of student assistants. For more information regarding the Housing and Residential Education department, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Completed master’s degree in Higher Education, Student Services, Counseling, or a related field is very strongly preferred Three years of residence hall experience beyond the Resident Advisor position is preferred Presentation and program planning skills Learning community experience Experience as a student conduct officer Crisis intervention including serving in an on-call duty rotation for campus Student staff supervision Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,438 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,438 - $6,310 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary The Residence Hall Coordinator (RHC) provides the direction, leadership and management of a student residence hall or apartment complex. The RHC works to establish an atmosphere that is conducive to accomplishing the goals and objectives of Residential Education, the mission of the Division of Student Affairs and Campus Diversity and the mission of the University. Under the general direction of the Associate Directors of Residential Education, the RHC supervises a 24- hour residence hall or apartment complex for 350 to 800 students, and a staff of 8 to 22 Resident Advisors or Community Assistants. Experience in student counseling and advising, co-curricular education, crisis management, community development, judicial affairs, budget management, and oversight of a multimillion- dollar facility are required. This position requires living in a residence hall/complex in a furnished apartment; meals are provided when dining service is open to residence hall meal plan holders. This posting is for two (2) full-time (1.0 time-base), benefits eligible, temporary positions anticipated to end on July 11, 2025, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This appointment is for an 11/12 pay-plan position, renewable for up to three years total. The incumbent works 11 months per year and is paid over 12 months, with mid-June to mid-July 2025 as the anticipated off period. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships; Joan and Art Barron Veterans Center; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural Centers; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Associate Vice President for Student Affairs and Dean of Students reports to the Vice President for Student Affairs and Campus Diversity and serves as one of the executive officers in the Division. The Associate Vice President and Dean of Students is responsible for the direction and coordination of department programs/personnel as designated by the Vice President for Student Affairs and Campus Diversity. The Associate Vice President and Dean of Students represents the interests of the Division on a day-to-day basis at the subCabinet level and is responsible for the promotion of student development through a program of co-curricular activities and services to students. The Associate Vice President and Dean of Students is also responsible for the quality of the campus social, cultural, and educational environment and the student services that enhance the University’s academic programs and the intellectual and personal development of students on the San Diego State University campus. The Associate Vice President and Dean of Students is responsible for supervising, monitoring, and implementing programs and services that have a direct impact on orientation, transition, and student retention. These programs and services are designed to ease the transition to the University, enhance student involvement/participation in university organizations, and promote diversity, equity, and inclusion. The Associate Vice President and Dean of Students promotes student rights and encourages citizenship responsibility among students. They also facilitate the development of orientation, transition, and retention initiatives. The Residential Education Office is designated as the University department responsible for planning and administering Residential Education programs and services including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity/Dean of Students sub-division. The Residential Education Office strives to provide safe and supportive on campus living learning communities where diverse students are challenged to develop holistically; as scholars, citizens, and leaders. Residential Education staff members are dedicated to providing curricular and co-curricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility. Residential Education’s values are a set of core beliefs that guide our work with students, colleagues, faculty, and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to: Achieve excellence in all that we do. Address students as unique individuals with multidimensional needs and unlimited potential for personal development. Promote integrity, accountability, responsibility, respect, and collaboration. Promote the connectedness between curricular and co-curricular learning. Embrace, celebrate, and educate on issues related to diversity. Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles. Maintain balance and perspective, serving as sound role models for others. Innovate, evaluate, and refine programs to best meet the needs of the changing student population. To accomplish these objectives, Residential Education employs approximately 18 Residence Hall Coordinators, 231 paraprofessional team members, a central office staff of 18 and a variety of student assistants. For more information regarding the Housing and Residential Education department, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Completed master’s degree in Higher Education, Student Services, Counseling, or a related field is very strongly preferred Three years of residence hall experience beyond the Resident Advisor position is preferred Presentation and program planning skills Learning community experience Experience as a student conduct officer Crisis intervention including serving in an on-call duty rotation for campus Student staff supervision Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,438 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,438 - $6,310 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
BERKELEY SCHOOLS
Berkeley, California, United States
Basic Function and Representative Duties BASIC FUNCTION: Plan, organize, control and direct the District child nutrition service operations and activities including the preparation, cooking, baking, serving, distribution and selling of food items to meet student needs; coordinate personnel, communications and record-keeping functions to meet food service needs and assure smooth and efficient Department activities; supervise and evaluate the performance of assigned personnel. REPRESENTATIVE DUTIES: ESSENTIAL DUTIES: • Plan, organize, control and direct nutrition service operations and activities including the preparation, cooking, baking, serving, distribution and selling of food items to meet student needs; establish and maintain Department time lines and priorities; assure food service functions comply with safety and sanitation regulations and established laws, rules, policies and procedures • Coordinate personnel, communications and record-keeping functions to meet food service needs and assure smooth and efficient Department activities; oversee the development and implementation of food service functions, activities, projects, menus, services, goals and objectives; assure proper and timely resolution of food service issues, conflicts and discrepancies • Supervise and evaluate the performance of assigned staff; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions; provide or coordinate staff training • Monitor and evaluate food service activities and functions for financial effectiveness and operational efficiency; develop innovative strategies to assure fresh, seasonal and sustainably grown foods; respond to staff input concerning Department needs; develop and implement policies, procedures and programs to enhance the financial effectiveness and operational efficiency of the Department • Provide consultation to personnel, outside agencies and the public concerning food service operations, activities and related functions; respond to inquiries, resolve issues and conflicts and provide detailed and technical information concerning related laws, standards, requirements, practices, goals, objectives, rules, regulations, policies and procedures • Direct and participate in the preparation and maintenance of a variety of narrative and statistical records, files and reports related to food service operations, menus, inventory, equipment, personnel, policies, budgets, financial activity and assigned duties; compute statistical information for various mandated reports; assure mandated reports are submitted to appropriate governmental agency according to established time lines; prepare grants and donor solicitations as necessary • Coordinate and direct food service inventory functions; estimate and order appropriate amounts of food service items, equipment and supplies; direct the receipt, storage and rotation of food items and supplies; organize and direct daily and periodic inventories; coordinate related purchasing activities with vendors and other outside agencies • Plan, organize and direct food service cashiering and accounting functions; review and verify accuracy of receipts and transactions; prepare, receive and verify bank deposits; review subordinate records, reports, receipts and transport sheets for accuracy and completeness; identify and resolve discrepancies • Coordinate and direct activities and personnel to assure food service facilities, equipment and utensils are maintained in a clean and sanitary condition; inspect and review food preparation and serving areas to assure appropriate health and safety standards are maintained • Develop and implement daily menus according to established portion control and recipe guidelines and health and nutrition requirements; calculate and adjust recipes for new menu items as directed; develop and maintain new recipes to meet menu requirements; coordinate and direct catering functions for special school events as needed • Provide technical information and assistance to the administrator regarding food service activities, needs and issues; assist in the formulation and development of policies, procedures and programs • Communicate with students, staff and various outside agencies to exchange information, coordinate activities and programs and resolve issues or concerns • Operate standard food service and office equipment; utilize a computer and assigned software; drive a vehicle to various sites to conduct work • Direct and maintain the District's recycling and composting program • Attend and conduct a variety of meetings as assigned; develop, implement and conduct departmental in-services as directed OTHER DUTIES: Perform related duties as assigned Knowledge and Abilities KNOWLEDGE OF: Planning, organization and direction of food service operations and activities including the preparation, cooking, baking, serving, distribution and selling of food items Methods of adjusting and extending recipes and proper substitutions Sanitation and safety practices related to preparing, handling and serving food Principles, theories and practices of child nutrition, food values, food combinations, economical substitutions and menu planning Inventory practices and procedures including storage and rotation of perishable food Quality and portion control techniques Applicable local, State and federal laws, codes, ordinances, regulations, policies and procedures Technical aspects of field of specialty Food service organization, operations, policies and objectives Principles and practices of administration, supervision and training Budget preparation and control Oral and written communication skills Interpersonal skills using tact, patience and courtesy Operation of a computer and assigned software Mathematic calculations ABILITY TO: Plan, organize, control and direct food service operations and activities Coordinate personnel, communications and record-keeping functions to meet food service needs and assure smooth and efficient Department activities Supervise and evaluate the performance of assigned personnel Assure proper and timely resolution of food service issues, conflicts and discrepancies Coordinate inventory functions and estimate and order appropriate amounts of food service items, equipment and supplies Provide consultation concerning food service operations and activities Develop and implement menus in compliance with portion guidelines and nutrition requirements Organize, direct and assure accuracy of food service cashiering and accounting functions Communicate effectively both orally and in writing Interpret, apply and explain rules, regulations, policies and procedures Establish and maintain cooperative and effective working relationships with others Operate a computer and assigned office equipment Analyze situations accurately and adopt an effective course of action Meet schedules and time lines Work independently with little direction Plan and organize work Prepare comprehensive narrative and statistical reports Direct the maintenance of a variety of reports, records and files related to assigned activities Education, Experience and Other Requirements EDUCATION AND EXPERIENCE: Any combination equivalent to: graduation from high school supplemented by college-level course work in culinary arts, hospitality or related field and five years increasingly responsible experience cooking and baking from scratch, menu planning, food procurement or similar experience and at least three years in a supervisory role LICENSES AND OTHER REQUIREMENTS: Valid ServSafe Certification Valid California driver's license, use of personal vehicle, and proof of insurance Working Conditions and Additional Information WORKING CONDITIONS: ENVIRONMENT: Office environment Driving a vehicle to conduct work PHYSICAL DEMANDS: Hearing and speaking to exchange information Dexterity of hands and fingers to operate a computer keyboard Seeing to read a variety of materials WORKING CONDITIONS: ENVIRONMENT: Office environment Driving a vehicle to conduct work PHYSICAL DEMANDS: Hearing and speaking to exchange information Dexterity of hands and fingers to operate a computer keyboard Seeing to read a variety of materials EXAMINATION INFORMATION: The first step in the examination process is the application screening and whether or not the candidate meets the minimum qualifications listed. The testing process may consist of a written exam, an oral exam, a performance exam, a structured interview (SI), a qualification appraisal interview (QAI), an evaluation of training & experience/education (T&E), and/or any combination thereof. All tests will have a passing score set between 50 and 99 depending on a variety of factors affecting that specific recruitment. All candidates must pass the first examination process to be invited to the next step/test in the process. As the testing process consists of a minimum of two examination processes, EXAMINATION WEIGHT: FIRST EXAMINATION: 50% SECOND EXAMINATION*: 50% *Administered only to those who pass the first examination. OTHER: Proof of identification for completion of Form I-9, Employment Eligibility Verification, must be submitted at the time of processing for employment. SALARIES: All salaries, as stated, are based on present information and are subject to change. The hiring rate shall be the first step of the schedule except for classes where recruitment efforts have indicated difficulty in recruiting at that step. Appointments are made at the minimum salary shown in the posting and increases are granted at intervals based on anniversary date. Notification of Non-Discrimination Policy The Berkeley Unified School District is committed to fostering a positive working environment for its employees. Accordingly, BUSD practices shall be free from discrimination, harassment, intimidation and bullying of any employee based on an employee’s actual race, color, ancestry, national origin, ethnic group identification, age, religion, marital status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. The Board also prohibits retaliation against any district employee or job applicant who complains, testifies or in any way participates in the district's complaint procedures instituted pursuant to this policy. The following employee has been designated to handle questions and complaints of alleged discrimination regarding Board Policy 4030: Compliance Officer and Title IX Coordinator 2020 Bonar Street, Room 116 Berkeley, CA 94702 Phone: 510-486-9338 Email: nondiscrimination@berkeley.net SALARIES: All salaries as stated are based on present information and are subject to change. Appointments are made at the minimum salary shown and increases are granted at intervals based on satisfactory service. BENEFITS: Health plans provide for full coverage for employees and families in the area of medical and dental insurance to a negotiated maximum. All employees who work an average regular assignment of less than 5-1/2 hours a day (.72 FTE or less) shall be entitled to health insurance coverage and dental insurance coverage on a pro-rated basis. This position is covered by Social Security and may be eligible for California Public Employees Retirement System (CalPERS), with joint employee and employer-paid contributions. Current members of CalPERS working in other California state, county, city, and school districts can transfer retirement service credit to the District. All employees are enrolled in an Employee Assistant Program (EAP). The District also offers various optional benefits including life insurance, short-term disability, Vision Service Plan (VSP), and a medical and dependent care flexible spending option. VACATION: Classified (non-represented) Management, District employees shall accrue vacation as follows: Eighteen (18) working days per year. HOLIDAYS: Annual employees receive seventeen (17) paid holidays per year: Independence Day Labor Day Veterans' Day Thanksgiving Holiday (3 Days) Winter Board Holiday (3 Days) New Year's Holiday (2 Days) Martin Luther King's Birthday Lincoln's Birthday Washington's Birthday Spring Board Holiday Malcolm X's Birthday Memorial Day School Year employees may receive sixteen (16) paid holidays, including all of the above except Independence Day (4th of July). PROFESSIONAL DEVELOPMENT: Classified employees may also participate in professional development activities to enhance their careers. HEALTH AND CHARACTER INVESTIGATIONS: Candidates selected for appointment may be required to pass a medical examination given by a Commission-designated physician to determine physical fitness for District employment. The Commission may disqualify any eligible candidates on the basis of the examining physician's report. The District also conducts a fingerprinting background check for all potential candidates for hire. All convictions must be declared and explained on the application; failure to do so will automatically disqualify the application. Tuberculosis tests must be completed and a negative result must be supplied prior to beginning work. Closing Date/Time: 5/13/2024 11:59 PM Pacific
Apr 20, 2024
Full Time
Basic Function and Representative Duties BASIC FUNCTION: Plan, organize, control and direct the District child nutrition service operations and activities including the preparation, cooking, baking, serving, distribution and selling of food items to meet student needs; coordinate personnel, communications and record-keeping functions to meet food service needs and assure smooth and efficient Department activities; supervise and evaluate the performance of assigned personnel. REPRESENTATIVE DUTIES: ESSENTIAL DUTIES: • Plan, organize, control and direct nutrition service operations and activities including the preparation, cooking, baking, serving, distribution and selling of food items to meet student needs; establish and maintain Department time lines and priorities; assure food service functions comply with safety and sanitation regulations and established laws, rules, policies and procedures • Coordinate personnel, communications and record-keeping functions to meet food service needs and assure smooth and efficient Department activities; oversee the development and implementation of food service functions, activities, projects, menus, services, goals and objectives; assure proper and timely resolution of food service issues, conflicts and discrepancies • Supervise and evaluate the performance of assigned staff; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions; provide or coordinate staff training • Monitor and evaluate food service activities and functions for financial effectiveness and operational efficiency; develop innovative strategies to assure fresh, seasonal and sustainably grown foods; respond to staff input concerning Department needs; develop and implement policies, procedures and programs to enhance the financial effectiveness and operational efficiency of the Department • Provide consultation to personnel, outside agencies and the public concerning food service operations, activities and related functions; respond to inquiries, resolve issues and conflicts and provide detailed and technical information concerning related laws, standards, requirements, practices, goals, objectives, rules, regulations, policies and procedures • Direct and participate in the preparation and maintenance of a variety of narrative and statistical records, files and reports related to food service operations, menus, inventory, equipment, personnel, policies, budgets, financial activity and assigned duties; compute statistical information for various mandated reports; assure mandated reports are submitted to appropriate governmental agency according to established time lines; prepare grants and donor solicitations as necessary • Coordinate and direct food service inventory functions; estimate and order appropriate amounts of food service items, equipment and supplies; direct the receipt, storage and rotation of food items and supplies; organize and direct daily and periodic inventories; coordinate related purchasing activities with vendors and other outside agencies • Plan, organize and direct food service cashiering and accounting functions; review and verify accuracy of receipts and transactions; prepare, receive and verify bank deposits; review subordinate records, reports, receipts and transport sheets for accuracy and completeness; identify and resolve discrepancies • Coordinate and direct activities and personnel to assure food service facilities, equipment and utensils are maintained in a clean and sanitary condition; inspect and review food preparation and serving areas to assure appropriate health and safety standards are maintained • Develop and implement daily menus according to established portion control and recipe guidelines and health and nutrition requirements; calculate and adjust recipes for new menu items as directed; develop and maintain new recipes to meet menu requirements; coordinate and direct catering functions for special school events as needed • Provide technical information and assistance to the administrator regarding food service activities, needs and issues; assist in the formulation and development of policies, procedures and programs • Communicate with students, staff and various outside agencies to exchange information, coordinate activities and programs and resolve issues or concerns • Operate standard food service and office equipment; utilize a computer and assigned software; drive a vehicle to various sites to conduct work • Direct and maintain the District's recycling and composting program • Attend and conduct a variety of meetings as assigned; develop, implement and conduct departmental in-services as directed OTHER DUTIES: Perform related duties as assigned Knowledge and Abilities KNOWLEDGE OF: Planning, organization and direction of food service operations and activities including the preparation, cooking, baking, serving, distribution and selling of food items Methods of adjusting and extending recipes and proper substitutions Sanitation and safety practices related to preparing, handling and serving food Principles, theories and practices of child nutrition, food values, food combinations, economical substitutions and menu planning Inventory practices and procedures including storage and rotation of perishable food Quality and portion control techniques Applicable local, State and federal laws, codes, ordinances, regulations, policies and procedures Technical aspects of field of specialty Food service organization, operations, policies and objectives Principles and practices of administration, supervision and training Budget preparation and control Oral and written communication skills Interpersonal skills using tact, patience and courtesy Operation of a computer and assigned software Mathematic calculations ABILITY TO: Plan, organize, control and direct food service operations and activities Coordinate personnel, communications and record-keeping functions to meet food service needs and assure smooth and efficient Department activities Supervise and evaluate the performance of assigned personnel Assure proper and timely resolution of food service issues, conflicts and discrepancies Coordinate inventory functions and estimate and order appropriate amounts of food service items, equipment and supplies Provide consultation concerning food service operations and activities Develop and implement menus in compliance with portion guidelines and nutrition requirements Organize, direct and assure accuracy of food service cashiering and accounting functions Communicate effectively both orally and in writing Interpret, apply and explain rules, regulations, policies and procedures Establish and maintain cooperative and effective working relationships with others Operate a computer and assigned office equipment Analyze situations accurately and adopt an effective course of action Meet schedules and time lines Work independently with little direction Plan and organize work Prepare comprehensive narrative and statistical reports Direct the maintenance of a variety of reports, records and files related to assigned activities Education, Experience and Other Requirements EDUCATION AND EXPERIENCE: Any combination equivalent to: graduation from high school supplemented by college-level course work in culinary arts, hospitality or related field and five years increasingly responsible experience cooking and baking from scratch, menu planning, food procurement or similar experience and at least three years in a supervisory role LICENSES AND OTHER REQUIREMENTS: Valid ServSafe Certification Valid California driver's license, use of personal vehicle, and proof of insurance Working Conditions and Additional Information WORKING CONDITIONS: ENVIRONMENT: Office environment Driving a vehicle to conduct work PHYSICAL DEMANDS: Hearing and speaking to exchange information Dexterity of hands and fingers to operate a computer keyboard Seeing to read a variety of materials WORKING CONDITIONS: ENVIRONMENT: Office environment Driving a vehicle to conduct work PHYSICAL DEMANDS: Hearing and speaking to exchange information Dexterity of hands and fingers to operate a computer keyboard Seeing to read a variety of materials EXAMINATION INFORMATION: The first step in the examination process is the application screening and whether or not the candidate meets the minimum qualifications listed. The testing process may consist of a written exam, an oral exam, a performance exam, a structured interview (SI), a qualification appraisal interview (QAI), an evaluation of training & experience/education (T&E), and/or any combination thereof. All tests will have a passing score set between 50 and 99 depending on a variety of factors affecting that specific recruitment. All candidates must pass the first examination process to be invited to the next step/test in the process. As the testing process consists of a minimum of two examination processes, EXAMINATION WEIGHT: FIRST EXAMINATION: 50% SECOND EXAMINATION*: 50% *Administered only to those who pass the first examination. OTHER: Proof of identification for completion of Form I-9, Employment Eligibility Verification, must be submitted at the time of processing for employment. SALARIES: All salaries, as stated, are based on present information and are subject to change. The hiring rate shall be the first step of the schedule except for classes where recruitment efforts have indicated difficulty in recruiting at that step. Appointments are made at the minimum salary shown in the posting and increases are granted at intervals based on anniversary date. Notification of Non-Discrimination Policy The Berkeley Unified School District is committed to fostering a positive working environment for its employees. Accordingly, BUSD practices shall be free from discrimination, harassment, intimidation and bullying of any employee based on an employee’s actual race, color, ancestry, national origin, ethnic group identification, age, religion, marital status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. The Board also prohibits retaliation against any district employee or job applicant who complains, testifies or in any way participates in the district's complaint procedures instituted pursuant to this policy. The following employee has been designated to handle questions and complaints of alleged discrimination regarding Board Policy 4030: Compliance Officer and Title IX Coordinator 2020 Bonar Street, Room 116 Berkeley, CA 94702 Phone: 510-486-9338 Email: nondiscrimination@berkeley.net SALARIES: All salaries as stated are based on present information and are subject to change. Appointments are made at the minimum salary shown and increases are granted at intervals based on satisfactory service. BENEFITS: Health plans provide for full coverage for employees and families in the area of medical and dental insurance to a negotiated maximum. All employees who work an average regular assignment of less than 5-1/2 hours a day (.72 FTE or less) shall be entitled to health insurance coverage and dental insurance coverage on a pro-rated basis. This position is covered by Social Security and may be eligible for California Public Employees Retirement System (CalPERS), with joint employee and employer-paid contributions. Current members of CalPERS working in other California state, county, city, and school districts can transfer retirement service credit to the District. All employees are enrolled in an Employee Assistant Program (EAP). The District also offers various optional benefits including life insurance, short-term disability, Vision Service Plan (VSP), and a medical and dependent care flexible spending option. VACATION: Classified (non-represented) Management, District employees shall accrue vacation as follows: Eighteen (18) working days per year. HOLIDAYS: Annual employees receive seventeen (17) paid holidays per year: Independence Day Labor Day Veterans' Day Thanksgiving Holiday (3 Days) Winter Board Holiday (3 Days) New Year's Holiday (2 Days) Martin Luther King's Birthday Lincoln's Birthday Washington's Birthday Spring Board Holiday Malcolm X's Birthday Memorial Day School Year employees may receive sixteen (16) paid holidays, including all of the above except Independence Day (4th of July). PROFESSIONAL DEVELOPMENT: Classified employees may also participate in professional development activities to enhance their careers. HEALTH AND CHARACTER INVESTIGATIONS: Candidates selected for appointment may be required to pass a medical examination given by a Commission-designated physician to determine physical fitness for District employment. The Commission may disqualify any eligible candidates on the basis of the examining physician's report. The District also conducts a fingerprinting background check for all potential candidates for hire. All convictions must be declared and explained on the application; failure to do so will automatically disqualify the application. Tuberculosis tests must be completed and a negative result must be supplied prior to beginning work. Closing Date/Time: 5/13/2024 11:59 PM Pacific
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary POSITION IS OPEN UNTIL FILLED Relocation assistance and other allowances are readily available to support your seamless transition into this pivotal role. GENERAL DESCRIPTION OF POSITION The Director of Development Services is responsible for planning, directing, managing and overseeing the activities and operations of the Building Safety, Code Enforcement, and Planning Divisions of the Development Services Department. This role encompasses various aspects, including land use planning, zoning, building inspections and general development. The Director's primary responsibilities include long-range planning, land use regulation, and ensuring that the city's planning efforts align with the city’s strategic objectives. SUPERVISION RECEIVED The Director of Development Services works independently with considerable latitude for discretion and judgment under the broad guidance and general supervision of the City Manager. The work is reviewed through meetings and reports relating to goals, objectives, and service delivery. SUPERVISION EXERCISED The Director directly provides management direction and supervision over professional and clerical/technician/paraprofessional staff within the department. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE: Bachelor's Degree in Urban Planning, Architecture, Construction Management, Geography, Public Administration, Social Sciences, or a related field. Advanced degree is preferred. Seven (7) years of progressively responsible experience in municipal planning, plan review, general city planning, zoning administration, and building code application and enforcement with three (3) years in a supervisory or management capacity. American Institute of Certified Planners (AICP) Certification required. Possession of International Code Council Building Official certificate is required within twelve months of hire. OR an equivalent combination of education, experience, and training equivalent to the above minimum requirements. SPECIAL REQUIREMENTS Valid Arizona Driver’s License or ability to obtain within three (3) months of hire. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties, and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Develop, plan and implement department goals and objectives; recommend and administer policies and procedures related to planning, building inspection and engineering operations. Coordinate department activities with those of other departments and outside agencies and organizations; prepare and present staff reports and other necessary correspondence. Direct, oversee and participate in the development of the department’s work plan; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures. Manage and participate in the development and administration of the Development Services Department budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures. Monitor overall growth and development relative to the General Plan; design, prepare and recommend appropriate codes and ordinances related to the General Plan, land use, subdivisions, and other community development matters; administer current ordinances; prepare revisions as needed. Coordinate and manage the review of private and public development projects; conduct public hearings as required. Select, train, motivate and evaluate personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures; maintain discipline and high standards necessary for the efficient and professional operation of the department. Serve as liaison with developers, contractors, and citizen groups regarding planning related activities and projects. Resolve and respond to controversial issues, citizen complaints or inquiries with excellent customer service. Represent the department to outside groups and organizations and federal, state, county, and local officials on planning, building inspection, housing, flood plain management and related issues; participate in outside community and professional groups and committees; provide technical assistance as necessary. Research and prepare technical and administrative reports and studies; prepare written correspondence; provide technical presentations to the City Council and Planning Commission. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. PERIPHERAL DUTIES Serve as a member of various committees. Miscellaneous Necessary Knowledge, Skills, and Abilities: Knowledge: Knowledge of the applicable federal, state and city construction codes and related laws and ordinances. Understanding of principles and practices of public administration, personnel administration, supervision, continuous quality improvement, customer service, and public meetings and hearings. Familiarity with the construction, nuisance, environmental, and zoning codes, ordinances, and development requirements as adopted by the City of Kingman, including their format, content, and purpose. Understanding of subdivision design principles and land-use relationships. Knowledge of leadership and team styles and skills. Proficiency in computer software applications, such as word processing, database, and spreadsheet software. Familiarity with modern methods and techniques as applied to the design and construction of buildings and site development. Understanding of construction or building permit issuance policies and procedures. Knowledge of construction or engineering trade codes and terminology. Understanding of the principles and practices of civil engineering, as well as the methods and techniques used in the design of public water, sanitary sewer, storm sewer, underground utility lines, retention basins, and public street improvements. Familiarity with building construction materials, methods, building trade codes, and terminology. Knowledge of site planning and building design concepts. Skills: Skilled in planning, organizing, coordinating, and administering comprehensive and coordinated programs. Proficient in designing, developing, and implementing development programs. Strong ability to communicate the City's development strategy effectively to diverse groups. Proficient at developing effective working partnerships with diverse individuals, boards, agencies, and organizations. Ability to identify and implement appropriate funding resources and strategies. Proficient in grant writing and grant management. Skilled in researching complex issues, collecting and analyzing data, and writing clear, accurate, and concise summaries, reports, and other written materials. Effective verbal communications, including public speaking to both large and small audiences. Ability to coordinate a variety of complex tasks simultaneously. Skill in mathematical calculations. Proficient in operating modern office equipment, including complex computer software and hardware related to assigned programs. Ability: Establish leadership over the assigned workgroup and direct staff in meeting acceptable service levels for customers. Supervise and evaluate the work of professional and technical staff. Coordinate and assign work to subordinates to maximize the quality and quantity of work within the hierarchy of priority. Use graphic instructions such as blueprints, schematic drawings, layouts, or other visual aids. Perform a broad range of supervisory responsibilities over others. Analyze various administrative, operational, and fiscal problems and make sound recommendations for solutions. Participate in the formulation of the unit operating budget. Resolve work procedure problems and questions presented by subordinate-level employees. Confer with engineers, developers, architects, attorneys, property owners, consultants, various agencies, and the general public to acquire information, coordinate division matters, and provide information related to the area of assignment. Assess and assign priorities to problems and work assignments when confronted with several pressing demands at one time. Participate in code development with appropriate agencies and jurisdictions. Identify and facilitate formal and informal review/appeal processes for disputed requirements. Identify process delays and demonstrate continuous effort to improve operations and decrease turnaround times. Make recommendations based on investigation and analysis of building conditions, construction, and code violations regarding property status. Resolve complex construction code interpretations related to field inspection decisions. Read and interpret building codes, plans, and specifications, and detect deficiencies or deviations from approved plans and field observations. Communicate with and respond tactfully to a diverse public in answering questions, handling complaints, and explaining work-related City policies. Partner with other City departments or outside entities to review and make recommendations to improve work processes. Maintains confidentiality of protected information, data, and records. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMMITMENT TO SAFETY AND WELLNESS Management is accountable for preventing workplace incidents, injuries and illnesses. Management will provide top-level support of safety program and wellness initiatives. Management will consider all employee suggestions for achieving a safer, healthier workplace. Management also will keep informed about workplace safety and health hazards, and it will regularly review the company safety and wellness program. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Job Summary POSITION IS OPEN UNTIL FILLED Relocation assistance and other allowances are readily available to support your seamless transition into this pivotal role. GENERAL DESCRIPTION OF POSITION The Director of Development Services is responsible for planning, directing, managing and overseeing the activities and operations of the Building Safety, Code Enforcement, and Planning Divisions of the Development Services Department. This role encompasses various aspects, including land use planning, zoning, building inspections and general development. The Director's primary responsibilities include long-range planning, land use regulation, and ensuring that the city's planning efforts align with the city’s strategic objectives. SUPERVISION RECEIVED The Director of Development Services works independently with considerable latitude for discretion and judgment under the broad guidance and general supervision of the City Manager. The work is reviewed through meetings and reports relating to goals, objectives, and service delivery. SUPERVISION EXERCISED The Director directly provides management direction and supervision over professional and clerical/technician/paraprofessional staff within the department. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE: Bachelor's Degree in Urban Planning, Architecture, Construction Management, Geography, Public Administration, Social Sciences, or a related field. Advanced degree is preferred. Seven (7) years of progressively responsible experience in municipal planning, plan review, general city planning, zoning administration, and building code application and enforcement with three (3) years in a supervisory or management capacity. American Institute of Certified Planners (AICP) Certification required. Possession of International Code Council Building Official certificate is required within twelve months of hire. OR an equivalent combination of education, experience, and training equivalent to the above minimum requirements. SPECIAL REQUIREMENTS Valid Arizona Driver’s License or ability to obtain within three (3) months of hire. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties, and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Develop, plan and implement department goals and objectives; recommend and administer policies and procedures related to planning, building inspection and engineering operations. Coordinate department activities with those of other departments and outside agencies and organizations; prepare and present staff reports and other necessary correspondence. Direct, oversee and participate in the development of the department’s work plan; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures. Manage and participate in the development and administration of the Development Services Department budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures. Monitor overall growth and development relative to the General Plan; design, prepare and recommend appropriate codes and ordinances related to the General Plan, land use, subdivisions, and other community development matters; administer current ordinances; prepare revisions as needed. Coordinate and manage the review of private and public development projects; conduct public hearings as required. Select, train, motivate and evaluate personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures; maintain discipline and high standards necessary for the efficient and professional operation of the department. Serve as liaison with developers, contractors, and citizen groups regarding planning related activities and projects. Resolve and respond to controversial issues, citizen complaints or inquiries with excellent customer service. Represent the department to outside groups and organizations and federal, state, county, and local officials on planning, building inspection, housing, flood plain management and related issues; participate in outside community and professional groups and committees; provide technical assistance as necessary. Research and prepare technical and administrative reports and studies; prepare written correspondence; provide technical presentations to the City Council and Planning Commission. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. PERIPHERAL DUTIES Serve as a member of various committees. Miscellaneous Necessary Knowledge, Skills, and Abilities: Knowledge: Knowledge of the applicable federal, state and city construction codes and related laws and ordinances. Understanding of principles and practices of public administration, personnel administration, supervision, continuous quality improvement, customer service, and public meetings and hearings. Familiarity with the construction, nuisance, environmental, and zoning codes, ordinances, and development requirements as adopted by the City of Kingman, including their format, content, and purpose. Understanding of subdivision design principles and land-use relationships. Knowledge of leadership and team styles and skills. Proficiency in computer software applications, such as word processing, database, and spreadsheet software. Familiarity with modern methods and techniques as applied to the design and construction of buildings and site development. Understanding of construction or building permit issuance policies and procedures. Knowledge of construction or engineering trade codes and terminology. Understanding of the principles and practices of civil engineering, as well as the methods and techniques used in the design of public water, sanitary sewer, storm sewer, underground utility lines, retention basins, and public street improvements. Familiarity with building construction materials, methods, building trade codes, and terminology. Knowledge of site planning and building design concepts. Skills: Skilled in planning, organizing, coordinating, and administering comprehensive and coordinated programs. Proficient in designing, developing, and implementing development programs. Strong ability to communicate the City's development strategy effectively to diverse groups. Proficient at developing effective working partnerships with diverse individuals, boards, agencies, and organizations. Ability to identify and implement appropriate funding resources and strategies. Proficient in grant writing and grant management. Skilled in researching complex issues, collecting and analyzing data, and writing clear, accurate, and concise summaries, reports, and other written materials. Effective verbal communications, including public speaking to both large and small audiences. Ability to coordinate a variety of complex tasks simultaneously. Skill in mathematical calculations. Proficient in operating modern office equipment, including complex computer software and hardware related to assigned programs. Ability: Establish leadership over the assigned workgroup and direct staff in meeting acceptable service levels for customers. Supervise and evaluate the work of professional and technical staff. Coordinate and assign work to subordinates to maximize the quality and quantity of work within the hierarchy of priority. Use graphic instructions such as blueprints, schematic drawings, layouts, or other visual aids. Perform a broad range of supervisory responsibilities over others. Analyze various administrative, operational, and fiscal problems and make sound recommendations for solutions. Participate in the formulation of the unit operating budget. Resolve work procedure problems and questions presented by subordinate-level employees. Confer with engineers, developers, architects, attorneys, property owners, consultants, various agencies, and the general public to acquire information, coordinate division matters, and provide information related to the area of assignment. Assess and assign priorities to problems and work assignments when confronted with several pressing demands at one time. Participate in code development with appropriate agencies and jurisdictions. Identify and facilitate formal and informal review/appeal processes for disputed requirements. Identify process delays and demonstrate continuous effort to improve operations and decrease turnaround times. Make recommendations based on investigation and analysis of building conditions, construction, and code violations regarding property status. Resolve complex construction code interpretations related to field inspection decisions. Read and interpret building codes, plans, and specifications, and detect deficiencies or deviations from approved plans and field observations. Communicate with and respond tactfully to a diverse public in answering questions, handling complaints, and explaining work-related City policies. Partner with other City departments or outside entities to review and make recommendations to improve work processes. Maintains confidentiality of protected information, data, and records. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMMITMENT TO SAFETY AND WELLNESS Management is accountable for preventing workplace incidents, injuries and illnesses. Management will provide top-level support of safety program and wellness initiatives. Management will consider all employee suggestions for achieving a safer, healthier workplace. Management also will keep informed about workplace safety and health hazards, and it will regularly review the company safety and wellness program. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: Continuous
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Coordinator for New Student and Family Programs, under the general direction and supervision of the Director for New Student and Parent Programs, is responsible for planning and coordinating programs for new students and parents/families that create a welcoming and engaging environment to integrate new students into the life of San Diego State University and to embrace parents and families as members of the SDSU community. The Coordinator for New Student and Family Programs has overall responsibility for the planning, organizing, and executing of new student and parent programs, including orientations, Welcome Week(s), Aztec Nights, Family Weekend, parent and family meetings and other programs as assigned. The Coordinator for New Student and Family Programs should be organized, innovative, enthusiastic, collaborative, student-oriented, parent/family-oriented, motivated, creative, and able to communicate well with the students, parents/family members, faculty, staff, potential donors, and other members of the community. The coordinator will also provide assistance with other areas, including coordinating the development of new programs and initiatives and coordinating a variety of campus-wide programs. Excellent written and oral communication skills, including public speaking, proficiency in desktop publishing, and word processing are required of the incumbent. Evening and weekend work are routinely part of this position. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Center for Educational Opportunity Programs, Outreach and Success; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth, and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Associate Vice President for Student Affairs and Dean of Students reports to the Vice President for Student Affairs and Campus Diversity and serves as one of the executive officers in the Division. The Associate Vice President and Dean of Students is responsible for the direction and coordination of department programs/personnel as designated by the Vice President for Student Affairs and Campus Diversity. The Associate Vice President and Dean of Students represents the interests of the Division on a day-to-day basis at the sub- Cabinet level and is responsible for the promotion of student development through a program of co-curricular activities and services to students. The Associate Vice President and Dean of Students is also responsible for the quality of the campus social, cultural, and educational environment and the student services that enhance the University’s academic programs and the intellectual and personal development of students on the San Diego State University campus. The Associate Vice President and Dean of Students is responsible for supervising, monitoring, and implementing programs and services that have a direct impact on orientation, transition, and student retention. These programs and services are designed to ease the transition to the University, enhance student involvement/participation in university organizations, and promote diversity, equity, and inclusion. The Associate Vice President and Dean of Students promotes student rights and encourages citizenship responsibility among students. They also facilitate the development of orientation, transition, and retention initiatives. The Office of New Student and Parent Programs (NSPP), under the Division of Student Affairs and Campus Diversity, provides students, parents and families with the preparation, information, and support necessary for student success as they enter the university community and enhance the academic and personal growth of SDSU students through a partnership between parents/families and the university. The Office of New Student and Parent Programs accomplishes this through collaborative partnerships with the campus and external communities, while respecting student access and diversity and engaging in assessment and continuous improvement of programs. NSPP believes that SDSU parents and families are valuable partners in the transition and retention of their students. The Office of New Student and Parent Programs, supports and enhances student success through Orientation, Transition and Retention initiatives. Supports new SDSU students in their transition and retention to university life through quality orientation programs and student development initiatives to set a strong foundation for all students to achieve their academic and personal goals. Fosters a sense of community and belonging for SDSU students through their college transition by hiring, training, and providing continuous professional development of 120 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University. Cultivates a philosophy of partnership with families of SDSU students through transition programs, such as Parent Orientation, New Student and Family Convocation and Family Weekend. Fosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board. Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition, and retention initiatives. For more information regarding the Student Affairs New Student & Parent Programs department, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Thorough knowledge of the theories, practices, and trends of Student Affairs and Student Development models. Working knowledge of other student and academic affairs departments including Associated Students, Residential Education, Student Rights and Responsibilities, Educational Opportunity Programs, Outreach and Success, Counseling and Psychological Services, Career Services, Student Disability Services, International Student Center, Enrollment Services, and Office of the Registrar. Demonstrated ability to create programs that are responsive to a diverse and multicultural environment. Ability to develop and maintain cooperative working relationships with a variety of individuals with diverse priorities and motivations. Proven commitment to ethical and appropriate use of resources. A high degree of initiative, judgment, and resourcefulness in carrying out assigned areas of responsibilities. Strong commitment to working as part of a team. Ability to work late hours, evenings, and weekends. Experience advising, planning, organizing, and executing large scale events to welcome new students and parents in a university setting. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,610 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,610 - $6,556 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary The Coordinator for New Student and Family Programs, under the general direction and supervision of the Director for New Student and Parent Programs, is responsible for planning and coordinating programs for new students and parents/families that create a welcoming and engaging environment to integrate new students into the life of San Diego State University and to embrace parents and families as members of the SDSU community. The Coordinator for New Student and Family Programs has overall responsibility for the planning, organizing, and executing of new student and parent programs, including orientations, Welcome Week(s), Aztec Nights, Family Weekend, parent and family meetings and other programs as assigned. The Coordinator for New Student and Family Programs should be organized, innovative, enthusiastic, collaborative, student-oriented, parent/family-oriented, motivated, creative, and able to communicate well with the students, parents/family members, faculty, staff, potential donors, and other members of the community. The coordinator will also provide assistance with other areas, including coordinating the development of new programs and initiatives and coordinating a variety of campus-wide programs. Excellent written and oral communication skills, including public speaking, proficiency in desktop publishing, and word processing are required of the incumbent. Evening and weekend work are routinely part of this position. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Center for Educational Opportunity Programs, Outreach and Success; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth, and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Associate Vice President for Student Affairs and Dean of Students reports to the Vice President for Student Affairs and Campus Diversity and serves as one of the executive officers in the Division. The Associate Vice President and Dean of Students is responsible for the direction and coordination of department programs/personnel as designated by the Vice President for Student Affairs and Campus Diversity. The Associate Vice President and Dean of Students represents the interests of the Division on a day-to-day basis at the sub- Cabinet level and is responsible for the promotion of student development through a program of co-curricular activities and services to students. The Associate Vice President and Dean of Students is also responsible for the quality of the campus social, cultural, and educational environment and the student services that enhance the University’s academic programs and the intellectual and personal development of students on the San Diego State University campus. The Associate Vice President and Dean of Students is responsible for supervising, monitoring, and implementing programs and services that have a direct impact on orientation, transition, and student retention. These programs and services are designed to ease the transition to the University, enhance student involvement/participation in university organizations, and promote diversity, equity, and inclusion. The Associate Vice President and Dean of Students promotes student rights and encourages citizenship responsibility among students. They also facilitate the development of orientation, transition, and retention initiatives. The Office of New Student and Parent Programs (NSPP), under the Division of Student Affairs and Campus Diversity, provides students, parents and families with the preparation, information, and support necessary for student success as they enter the university community and enhance the academic and personal growth of SDSU students through a partnership between parents/families and the university. The Office of New Student and Parent Programs accomplishes this through collaborative partnerships with the campus and external communities, while respecting student access and diversity and engaging in assessment and continuous improvement of programs. NSPP believes that SDSU parents and families are valuable partners in the transition and retention of their students. The Office of New Student and Parent Programs, supports and enhances student success through Orientation, Transition and Retention initiatives. Supports new SDSU students in their transition and retention to university life through quality orientation programs and student development initiatives to set a strong foundation for all students to achieve their academic and personal goals. Fosters a sense of community and belonging for SDSU students through their college transition by hiring, training, and providing continuous professional development of 120 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University. Cultivates a philosophy of partnership with families of SDSU students through transition programs, such as Parent Orientation, New Student and Family Convocation and Family Weekend. Fosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board. Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition, and retention initiatives. For more information regarding the Student Affairs New Student & Parent Programs department, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Thorough knowledge of the theories, practices, and trends of Student Affairs and Student Development models. Working knowledge of other student and academic affairs departments including Associated Students, Residential Education, Student Rights and Responsibilities, Educational Opportunity Programs, Outreach and Success, Counseling and Psychological Services, Career Services, Student Disability Services, International Student Center, Enrollment Services, and Office of the Registrar. Demonstrated ability to create programs that are responsive to a diverse and multicultural environment. Ability to develop and maintain cooperative working relationships with a variety of individuals with diverse priorities and motivations. Proven commitment to ethical and appropriate use of resources. A high degree of initiative, judgment, and resourcefulness in carrying out assigned areas of responsibilities. Strong commitment to working as part of a team. Ability to work late hours, evenings, and weekends. Experience advising, planning, organizing, and executing large scale events to welcome new students and parents in a university setting. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,610 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,610 - $6,556 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF FRESNO, CA
Fresno, California, United States
Position Description RECRUITMENT IS OPEN UNTIL FILLED OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. Recruitment may close at any time. The Department of Public Utilities Water Division is looking for an energetic individual with excellent communication and presentation skills to join a vigorous team that is striving to raise awareness and preservation of our precious water resources. The Industrial/Commercial Water Conservation Representative performs journey level field and office duties involving extensive public contact, such as; assisting industrial, commercial, governmental and institutional water users to implement effective water conservation measures and enforcement of the provisions of the Fresno Municipal Code and State of California regulations. Is responsible for interactions with Commercial, Industrial, and Institutional (CII) customers, performing conservation surveys, investigating reports of water waste, and assisting with rebate field checks. Will also market the program and advise customers in the use of water conservation measures. This position is a resource to Water Conservation Representatives and coordinates new employee training. Will also market the program and advise customers in the use of water conservation measures. Incumbents may be assigned to work any eight hour shift and may be required to work holidays and weekends. One vacancy currently exists within the Water Division of the Department of Public Utilities. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period for up to a maximum of two years at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months. Pay,Benefits, & Work Schedule HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. VACATION LEAVE: Accrue (8-14) days per year. SICK LEAVE: Eight (8) hours per month, available after 90 days SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. SHORT TERM DISABILITY: Provided through California SDI program. BILINGUAL PREMIUM: PAY: $100 per month HEALTH REIMBURSEMENT ARRANGEMENT: To reimburse retirement medical insurance and qualified medical expenses. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and does not assure a place on the eligibility list. Graduation from an accredited college or university with a bachelor's degree in environmental science, engineering, or related field AND Two years of experience performing commercial and/or industrial water conservation audits or plant management and engineering. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of degree or college transcripts must be uploaded and included in your on-line application for verification of requirement. Applicants lacking the documentation may be rejected if relying upon education to meet the Minimum Requirements. The selected eligible candidates certified will be required to successfully pass a Department interview and a Department of Justice fingerprint prior to employment with the City of Fresno. Possession of a valid California Driver's License may be required at time of appointment. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT www.fresno.gov/jobs. TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process The examination process may consist of the following: Application review - Qualifying Only: Applications which meet the minimum qualifications will be reviewed and a limited number of the most qualified candidates will be invited to the Oral Examination. Selection of the most qualified candidates will be based upon those applications demonstrating the greatest breadth and depth of applicable education, experience, skills and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for evaluation. Oral Exam-100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate a candidate's knowledge of: water/wastewater regulations, policies, and procedures; industrial and commercial water reuse, recycling, and reclamation systems, practices and methods; inspection methods of commercial and industrial facilities; oral and written communication skills; and principles of good customer service and any other skills required for this position. Candidates must achieve a passing score to qualify for the eligible list. The oral examination has been tentatively scheduled for the week of To Be Determined. Veteran Preference Regulations Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Qualified veterans who pass the examination will have five (5) points added to their final score. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 07/25/2024
Mar 07, 2024
Full Time
Position Description RECRUITMENT IS OPEN UNTIL FILLED OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. Recruitment may close at any time. The Department of Public Utilities Water Division is looking for an energetic individual with excellent communication and presentation skills to join a vigorous team that is striving to raise awareness and preservation of our precious water resources. The Industrial/Commercial Water Conservation Representative performs journey level field and office duties involving extensive public contact, such as; assisting industrial, commercial, governmental and institutional water users to implement effective water conservation measures and enforcement of the provisions of the Fresno Municipal Code and State of California regulations. Is responsible for interactions with Commercial, Industrial, and Institutional (CII) customers, performing conservation surveys, investigating reports of water waste, and assisting with rebate field checks. Will also market the program and advise customers in the use of water conservation measures. This position is a resource to Water Conservation Representatives and coordinates new employee training. Will also market the program and advise customers in the use of water conservation measures. Incumbents may be assigned to work any eight hour shift and may be required to work holidays and weekends. One vacancy currently exists within the Water Division of the Department of Public Utilities. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period for up to a maximum of two years at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months. Pay,Benefits, & Work Schedule HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. VACATION LEAVE: Accrue (8-14) days per year. SICK LEAVE: Eight (8) hours per month, available after 90 days SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. SHORT TERM DISABILITY: Provided through California SDI program. BILINGUAL PREMIUM: PAY: $100 per month HEALTH REIMBURSEMENT ARRANGEMENT: To reimburse retirement medical insurance and qualified medical expenses. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and does not assure a place on the eligibility list. Graduation from an accredited college or university with a bachelor's degree in environmental science, engineering, or related field AND Two years of experience performing commercial and/or industrial water conservation audits or plant management and engineering. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of degree or college transcripts must be uploaded and included in your on-line application for verification of requirement. Applicants lacking the documentation may be rejected if relying upon education to meet the Minimum Requirements. The selected eligible candidates certified will be required to successfully pass a Department interview and a Department of Justice fingerprint prior to employment with the City of Fresno. Possession of a valid California Driver's License may be required at time of appointment. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT www.fresno.gov/jobs. TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process The examination process may consist of the following: Application review - Qualifying Only: Applications which meet the minimum qualifications will be reviewed and a limited number of the most qualified candidates will be invited to the Oral Examination. Selection of the most qualified candidates will be based upon those applications demonstrating the greatest breadth and depth of applicable education, experience, skills and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for evaluation. Oral Exam-100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate a candidate's knowledge of: water/wastewater regulations, policies, and procedures; industrial and commercial water reuse, recycling, and reclamation systems, practices and methods; inspection methods of commercial and industrial facilities; oral and written communication skills; and principles of good customer service and any other skills required for this position. Candidates must achieve a passing score to qualify for the eligible list. The oral examination has been tentatively scheduled for the week of To Be Determined. Veteran Preference Regulations Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Qualified veterans who pass the examination will have five (5) points added to their final score. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 07/25/2024
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the supervision and general direction of the Associate Director of Residential Education (ADRE) for Academic Engagement and Curricular Learning, the incumbent has the responsibility for assisting in the coordination of the department’s efforts to promote student learning and engagement, and support student success initiatives. In partnership with faculty and university administrators, the incumbent will support the academic mission of the university by leading and integrating the overall residential academic and retention initiatives, programs, and services for residential students. The Coordinator leads the ongoing development and implementation of programs for students living in Residential Learning Communities (including, but not limited to field trips, experiential learning opportunities, and high-impact learning practices), designed to assist first-year students living on campus with their transition from high school to college. The Coordinator assists in the planning, implementation, and assessment of the programmatic components of the Residential Curriculum model. Additionally, the Coordinator provides guidance and support for academic programming provided by the department’s Academic Success Neighborhoods/Teams. The Coordinator develops and maintains relationships with faculty, college administration and staff, and representatives from various public agencies and professional organizations. The Coordinator will participate, as appropriate, in various Residential Education programs and will carry out other duties as assigned by the Associate Director, Director and/or Executive Director of Residential Education. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2025 with the possibility of reappointment. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Residential Education Office is designated as the University department responsible for planning and administering Residential Education programs and services including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity/Dean of Students sub-division. The Residential Education Office strives to provide safe and supportive on campus living learning communities where diverse students are challenged to develop holistically; as scholars, citizens and leaders. Residential Education staff members are dedicated to providing curricular and cocurricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility. Residential Education’s values are a set of core beliefs that guide our work with students, colleagues, faculty and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to: Achieve excellence in all that we do. Address students as unique individuals with multidimensional needs and unlimited potential for personal development. Promote integrity, accountability, responsibility, respect, and collaboration. Promote the connectedness between curricular and co-curricular learning. Embrace, celebrate, and educate on issues related to diversity. Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles. Maintain balance and perspective, serving as sound role models for others. Innovate, evaluate, and refine programs to best meet the needs of the changing student population. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Residential Education Office, click here . Education and Experience Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Key Qualifications Experience with the development and/or implementation of student learning initiatives, including a residential curriculum. Ability to provide day-to-day direction, motivation, and support for staff members to deal with typical situations such as crisis intervention, behavioral problems, conflict resolution, motivation of staff and student leaders, and other programmatic functions. Knowledge of university, housing, and residential education policies and procedures. Must possess demonstrated ability to make appropriate decisions as they relate to the day-to-day programmatic functions of the residence halls. Must be able to deal appropriately with matters of a highly complex, urgent, critical, and confidential nature. Ability to develop accurate budget projections and demonstrate fiscal responsibility. Ability to advise student organizations on university policies, budget development, and program development. Ability to develop and maintain positive relationships with individuals and groups representing many and varied interests. Willingness to attend training seminars, workshops, and conferences to develop professionally. Experience with residential learning communities (RLCs) Experience planning and implementing large scale programs and events. Three to five years of progressively responsible experience in a residential education environment preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,276 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,0276 - $7,517 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 6, 2024. To receive full consideration, apply by May 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 20, 2024
Position Summary Under the supervision and general direction of the Associate Director of Residential Education (ADRE) for Academic Engagement and Curricular Learning, the incumbent has the responsibility for assisting in the coordination of the department’s efforts to promote student learning and engagement, and support student success initiatives. In partnership with faculty and university administrators, the incumbent will support the academic mission of the university by leading and integrating the overall residential academic and retention initiatives, programs, and services for residential students. The Coordinator leads the ongoing development and implementation of programs for students living in Residential Learning Communities (including, but not limited to field trips, experiential learning opportunities, and high-impact learning practices), designed to assist first-year students living on campus with their transition from high school to college. The Coordinator assists in the planning, implementation, and assessment of the programmatic components of the Residential Curriculum model. Additionally, the Coordinator provides guidance and support for academic programming provided by the department’s Academic Success Neighborhoods/Teams. The Coordinator develops and maintains relationships with faculty, college administration and staff, and representatives from various public agencies and professional organizations. The Coordinator will participate, as appropriate, in various Residential Education programs and will carry out other duties as assigned by the Associate Director, Director and/or Executive Director of Residential Education. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2025 with the possibility of reappointment. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Residential Education Office is designated as the University department responsible for planning and administering Residential Education programs and services including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity/Dean of Students sub-division. The Residential Education Office strives to provide safe and supportive on campus living learning communities where diverse students are challenged to develop holistically; as scholars, citizens and leaders. Residential Education staff members are dedicated to providing curricular and cocurricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility. Residential Education’s values are a set of core beliefs that guide our work with students, colleagues, faculty and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to: Achieve excellence in all that we do. Address students as unique individuals with multidimensional needs and unlimited potential for personal development. Promote integrity, accountability, responsibility, respect, and collaboration. Promote the connectedness between curricular and co-curricular learning. Embrace, celebrate, and educate on issues related to diversity. Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles. Maintain balance and perspective, serving as sound role models for others. Innovate, evaluate, and refine programs to best meet the needs of the changing student population. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Residential Education Office, click here . Education and Experience Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Key Qualifications Experience with the development and/or implementation of student learning initiatives, including a residential curriculum. Ability to provide day-to-day direction, motivation, and support for staff members to deal with typical situations such as crisis intervention, behavioral problems, conflict resolution, motivation of staff and student leaders, and other programmatic functions. Knowledge of university, housing, and residential education policies and procedures. Must possess demonstrated ability to make appropriate decisions as they relate to the day-to-day programmatic functions of the residence halls. Must be able to deal appropriately with matters of a highly complex, urgent, critical, and confidential nature. Ability to develop accurate budget projections and demonstrate fiscal responsibility. Ability to advise student organizations on university policies, budget development, and program development. Ability to develop and maintain positive relationships with individuals and groups representing many and varied interests. Willingness to attend training seminars, workshops, and conferences to develop professionally. Experience with residential learning communities (RLCs) Experience planning and implementing large scale programs and events. Three to five years of progressively responsible experience in a residential education environment preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,276 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,0276 - $7,517 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 6, 2024. To receive full consideration, apply by May 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the general direction of the Director and Associate Director of Educational Opportunity Programs, Outreach and Success, the EOPOS Learning Support Center Coordinator will be responsible for the planning, development, implementation, and assessment of programs and services offered by the EOPOS Learning Support Center. The Coordinator is responsible for working with the Director and Associate Director in identifying, collaborating and maintaining relationships and partnerships within SDSU and the community to create and develop programs and services that support the retention and academic success of EOPOS students and students from other underrepresented groups. This includes collaboration with other SDSU and San Diego entities to help promote high impact practices to set our students up for success and get them through to graduation. In addition, the coordinator will recruit, hire and train Instructional Student Assistants (ISAs) to provide tutoring and academic support to our students throughout the academic year, including supplemental instruction for the Summer Bridge Program. They will also collaborate with campus partners and community partners to provide educational workshops and programming relevant to the unique student populations served by EOPOS. The EOPOS Learning Support Coordinator is also responsible for assisting with the coordination in student service areas, events, and programs (e.g. EOPOS First Contact, Graduation, Summer Bridge, etc.). This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary A primary goal of the Office of Educational Opportunity Programs, Outreach and Success (EOPOS) is to improve access to higher education for students from underrepresented backgrounds by implementing and administering early outreach programs and recruitment processes which develop an understanding of, and support, the pathway to higher education for students and their parents, guardians and loved ones. EOPOS builds collaborative relationships with schools, school districts, community colleges and other organizations to support this goal. EOPOS assists students in overcoming historical, traditional, social, economic, psychological, and educational barriers throughout their collegiate experience and in achieving academic success by providing a comprehensive program of support services. Typical services provided include, but are not limited to outreach and recruitment, pre-admission counseling, screening-and-selection, professional development in teaching/learning methodologies, program orientation, summer bridge programs, financial aid advising and follow-up, special/regular admission, academic advising, tutoring, learning skills, peer mentoring, and academic/personal support services. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Office of Educational Opportunity Programs, Outreach and Success, click here . Education and Experience Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Key Qualifications Experience working with students from low income, traditionally underserved, and traditionally disadvantaged backgrounds. The equivalent of three years of progressively responsible professional student services work experience or professional experience in higher education academic support services or equivalent is preferred. Demonstrated success in increasing student retention and progression. Experience working and interacting effectively with diverse groups of staff, faculty, and student populations. Knowledge of strategies in critical thinking, reading, writing, note-taking, test-taking, time management, and goal setting. Excellent writing and communication skills; ability to build strong collaborative relationships within the unit and other areas of the university and community. Significant experience with educational technologies and learning software, databases, online assessment. Proficiency with Google Suite and Microsoft Office Suite. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,276 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,276 - $7,517 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 6, 2024. To receive full consideration, apply by May 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu . Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 09, 2024
Position Summary Under the general direction of the Director and Associate Director of Educational Opportunity Programs, Outreach and Success, the EOPOS Learning Support Center Coordinator will be responsible for the planning, development, implementation, and assessment of programs and services offered by the EOPOS Learning Support Center. The Coordinator is responsible for working with the Director and Associate Director in identifying, collaborating and maintaining relationships and partnerships within SDSU and the community to create and develop programs and services that support the retention and academic success of EOPOS students and students from other underrepresented groups. This includes collaboration with other SDSU and San Diego entities to help promote high impact practices to set our students up for success and get them through to graduation. In addition, the coordinator will recruit, hire and train Instructional Student Assistants (ISAs) to provide tutoring and academic support to our students throughout the academic year, including supplemental instruction for the Summer Bridge Program. They will also collaborate with campus partners and community partners to provide educational workshops and programming relevant to the unique student populations served by EOPOS. The EOPOS Learning Support Coordinator is also responsible for assisting with the coordination in student service areas, events, and programs (e.g. EOPOS First Contact, Graduation, Summer Bridge, etc.). This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary A primary goal of the Office of Educational Opportunity Programs, Outreach and Success (EOPOS) is to improve access to higher education for students from underrepresented backgrounds by implementing and administering early outreach programs and recruitment processes which develop an understanding of, and support, the pathway to higher education for students and their parents, guardians and loved ones. EOPOS builds collaborative relationships with schools, school districts, community colleges and other organizations to support this goal. EOPOS assists students in overcoming historical, traditional, social, economic, psychological, and educational barriers throughout their collegiate experience and in achieving academic success by providing a comprehensive program of support services. Typical services provided include, but are not limited to outreach and recruitment, pre-admission counseling, screening-and-selection, professional development in teaching/learning methodologies, program orientation, summer bridge programs, financial aid advising and follow-up, special/regular admission, academic advising, tutoring, learning skills, peer mentoring, and academic/personal support services. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Office of Educational Opportunity Programs, Outreach and Success, click here . Education and Experience Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Key Qualifications Experience working with students from low income, traditionally underserved, and traditionally disadvantaged backgrounds. The equivalent of three years of progressively responsible professional student services work experience or professional experience in higher education academic support services or equivalent is preferred. Demonstrated success in increasing student retention and progression. Experience working and interacting effectively with diverse groups of staff, faculty, and student populations. Knowledge of strategies in critical thinking, reading, writing, note-taking, test-taking, time management, and goal setting. Excellent writing and communication skills; ability to build strong collaborative relationships within the unit and other areas of the university and community. Significant experience with educational technologies and learning software, databases, online assessment. Proficiency with Google Suite and Microsoft Office Suite. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,276 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,276 - $7,517 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 6, 2024. To receive full consideration, apply by May 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu . Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the supervision of the Associate Vice President for Campus and Community Affairs, and with lead work direction from the Associate Director, Graduate Life and Diversity, the Graduate Student Care Coordinator Advisor has responsibility for providing consultation, guidance, mentorship, leadership, and support, through programming and advising efforts. The Graduate Student Care Coordinator Advisor in this position also provides back-up generalist support to the Associate Director of Graduate and Life Diversity in support of retention, academic excellence, and enhancement of graduation rates. The Graduate Student Care Coordinator Advisor is responsible for the completion of program-related tasks or projects assigned by the appropriate administrator. Ensures the implementation of individualized case management plans for graduate students, responds to the needs of individuals, special populations, high-risk populations, and communities as well as identifies students who are at risk of dismissal and provides triage services and referrals to Associate Director and/or university resources. The Graduate Student Care Coordinator Advisor assist with the coordination and implementation of graduate student programming, workshops, and informational sessions, develops and manages professional outreach materials including posters, brochures, electronic newsletters, and website, assist with research, coordination, and evaluation activities, services, and resources that meet the needs of a diverse student population and provide outreach as proactive advising to support graduate student success initiatives. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2025, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Division facilitates the academic and career success, personal growth, and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well- being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding Graduate Life & Diversity department click HERE Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Experience advising and/or counseling students in an academic and/or co-curricular setting. Exhibit multicultural competence. Experience with empowering students to develop educational and career planning skills. Career development experience. Knowledge of mentorship models that are effective with graduate students. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,610 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,610 - $6,556 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 18, 2024. To receive full consideration, apply by March 17, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under the supervision of the Associate Vice President for Campus and Community Affairs, and with lead work direction from the Associate Director, Graduate Life and Diversity, the Graduate Student Care Coordinator Advisor has responsibility for providing consultation, guidance, mentorship, leadership, and support, through programming and advising efforts. The Graduate Student Care Coordinator Advisor in this position also provides back-up generalist support to the Associate Director of Graduate and Life Diversity in support of retention, academic excellence, and enhancement of graduation rates. The Graduate Student Care Coordinator Advisor is responsible for the completion of program-related tasks or projects assigned by the appropriate administrator. Ensures the implementation of individualized case management plans for graduate students, responds to the needs of individuals, special populations, high-risk populations, and communities as well as identifies students who are at risk of dismissal and provides triage services and referrals to Associate Director and/or university resources. The Graduate Student Care Coordinator Advisor assist with the coordination and implementation of graduate student programming, workshops, and informational sessions, develops and manages professional outreach materials including posters, brochures, electronic newsletters, and website, assist with research, coordination, and evaluation activities, services, and resources that meet the needs of a diverse student population and provide outreach as proactive advising to support graduate student success initiatives. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2025, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Division facilitates the academic and career success, personal growth, and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well- being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding Graduate Life & Diversity department click HERE Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Experience advising and/or counseling students in an academic and/or co-curricular setting. Exhibit multicultural competence. Experience with empowering students to develop educational and career planning skills. Career development experience. Knowledge of mentorship models that are effective with graduate students. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,610 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,610 - $6,556 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 18, 2024. To receive full consideration, apply by March 17, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time: