SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job MAKING A POSITIVE DIFFERENCE IN THE LIVES OF CHILDREN! Are you looking for a rewarding career that gives back to the community? The Department of Child Support Services (DCSS) is recruiting for Child Support Specialists II*. Each year our Child Support Professionals work with thousands of parents in San Bernardino County to help the children in our community receive the monetary support needed to thrive and prosper. Our mission is to partner with parents and the community in delivering reliable child support services, and each day presents a unique opportunity to make a positive difference in the lives of children. In our organization, we have a strong commitment to excellence and value integrity, innovation, transparency, and an environment of trust and respect. The leadership is committed to a strengths based approach to employee development by focusing on leveraging natural talents and abilities. Child Support Professionals are positioned for success and have promotional opportunities available within the Child Support career path. Child Support Specialists II* are lead workers handling the most complex and sensitive child support cases. Incumbents assist the supervisor in reviewing the work and training of line-level staff, and perform case audits for quality assurance and staff development. * Official Job Title: Child Support Officer II For more detailed information, refer to the Child Support Officer II job description. To view the Child Support Services Department website click here or visit www.sbchildsupport.com CONDITIONS OF EMPLOYMENT Travel: Travel throughout the County and State may be required. At time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained by the individual providing the transportation. Pre-employment Process: Applicants must pass a background investigation, including DOJ/FBI clearance, credit check, physical examination and drug test, prior to appointment. Work Assignment: Applicants must be willing to accept assignment, as needed , to any of the DCSS offices, which are located in Loma Linda, Victorville, and Ontario. Note: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: Thirty (30) semester or forty-five (45) quarter units of completed college coursework from an accredited college or university in Business/Public Administration, Administration of Justice, Behavioral/Social Science, English, Math, Humanities or closely related field. Transcripts MUST be submitted with the application if the applicant does not possess an Associate's degree or higher in one of the qualifying fields of study. --AND-- Experience: Eighteen (18) months of full-time experience establishing or enforcing child support obligations as a Child Support Specialist (or equivalent) in a county agency overseen by a State Department of Child Support Services . NOTE: Child Support Specialist Trainee experience is not considered qualifying. SUBSTITUTION : Option 1: Additional qualifying experience as a Child Support Specialist overseen by a State Department of Child Support Services may be substituted for the required education on the basis of six (6) months of experience for 15 semester (23 quarter) units in the qualifying fields listed above. (example: possession of 24 months Child Support Specialist experience and 15 semester units OR three (3) years (or more) of Child Support Specialist experience and no education) -OR- Option 2: Twelve (12) months of experience as a lead worker or full-scope supervisor over technical staff may be substituted for a maximum of six (6) months of the required Child Support Specialist experience . (example: possession of previous work experience as a lead or supervisor and one year of Child Support Specialist experience.) Desired Qualifications The ideal candidate is a person who fosters teamwork; has excellent organizational and time management skills; utilizes critical thinking and problem solving; finds innovative ways to achieve the department's goals; is able to effectively plan, prioritize, execute work, and has excellent communications skills. Selection Process Examination Procedure : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, June 7th, 2024. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 6/7/2024 5:00 PM Pacific
May 26, 2024
Full Time
The Job MAKING A POSITIVE DIFFERENCE IN THE LIVES OF CHILDREN! Are you looking for a rewarding career that gives back to the community? The Department of Child Support Services (DCSS) is recruiting for Child Support Specialists II*. Each year our Child Support Professionals work with thousands of parents in San Bernardino County to help the children in our community receive the monetary support needed to thrive and prosper. Our mission is to partner with parents and the community in delivering reliable child support services, and each day presents a unique opportunity to make a positive difference in the lives of children. In our organization, we have a strong commitment to excellence and value integrity, innovation, transparency, and an environment of trust and respect. The leadership is committed to a strengths based approach to employee development by focusing on leveraging natural talents and abilities. Child Support Professionals are positioned for success and have promotional opportunities available within the Child Support career path. Child Support Specialists II* are lead workers handling the most complex and sensitive child support cases. Incumbents assist the supervisor in reviewing the work and training of line-level staff, and perform case audits for quality assurance and staff development. * Official Job Title: Child Support Officer II For more detailed information, refer to the Child Support Officer II job description. To view the Child Support Services Department website click here or visit www.sbchildsupport.com CONDITIONS OF EMPLOYMENT Travel: Travel throughout the County and State may be required. At time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained by the individual providing the transportation. Pre-employment Process: Applicants must pass a background investigation, including DOJ/FBI clearance, credit check, physical examination and drug test, prior to appointment. Work Assignment: Applicants must be willing to accept assignment, as needed , to any of the DCSS offices, which are located in Loma Linda, Victorville, and Ontario. Note: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: Thirty (30) semester or forty-five (45) quarter units of completed college coursework from an accredited college or university in Business/Public Administration, Administration of Justice, Behavioral/Social Science, English, Math, Humanities or closely related field. Transcripts MUST be submitted with the application if the applicant does not possess an Associate's degree or higher in one of the qualifying fields of study. --AND-- Experience: Eighteen (18) months of full-time experience establishing or enforcing child support obligations as a Child Support Specialist (or equivalent) in a county agency overseen by a State Department of Child Support Services . NOTE: Child Support Specialist Trainee experience is not considered qualifying. SUBSTITUTION : Option 1: Additional qualifying experience as a Child Support Specialist overseen by a State Department of Child Support Services may be substituted for the required education on the basis of six (6) months of experience for 15 semester (23 quarter) units in the qualifying fields listed above. (example: possession of 24 months Child Support Specialist experience and 15 semester units OR three (3) years (or more) of Child Support Specialist experience and no education) -OR- Option 2: Twelve (12) months of experience as a lead worker or full-scope supervisor over technical staff may be substituted for a maximum of six (6) months of the required Child Support Specialist experience . (example: possession of previous work experience as a lead or supervisor and one year of Child Support Specialist experience.) Desired Qualifications The ideal candidate is a person who fosters teamwork; has excellent organizational and time management skills; utilizes critical thinking and problem solving; finds innovative ways to achieve the department's goals; is able to effectively plan, prioritize, execute work, and has excellent communications skills. Selection Process Examination Procedure : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, June 7th, 2024. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 6/7/2024 5:00 PM Pacific
TULARE COUNTY
Visalia and Porterville, California, United States
This recruitment will establish an employment list to fill current and any future vacancies within the Tulare County Child Support Services Department The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Multiple current vacancies with the Child Support Services Department located in Visalia & Porterville. *This position is scheduled to receive a 3% cost of living adjustment on 6/30/2024. Typical Duties Explain child support procedures and regulations to case participants, attorneys, employers and other agencies regarding child support and paternity matters; verify information by in-house investigation, through computerized resources, personal interviews, telephone or form letters and contact with other agencies or institutions; compose correspondence, preliminary reports and case summaries; display professionalism when communicating with callers and/or visitors which may include custodial parents, non-custodial parents, team members, attorneys, employers, other agencies and others acting on behalf of families and children; actively contributes to department’s goals and follows team action, strategic and performance plans; maintain confidentiality of all information; use established customer service practices to resolve complaints; provides responsive, effective customer service to representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner; participate and assist in various forms of public outreach; attend conferences, seminars and training as assigned; address inquiries concerning complex casework issues of custodial and non-custodial parents and others with difficult problems referred by team members; actively listen, review and resolve complex complaint calls; exercise appropriate judgment in answering questions and releasing information and/or recommendation; review mathematical computations and review cases for accuracy completed by Child Support Specialists; review problems in intercept and credit reporting cases and initiate appropriate action; review generated legal actions including but not limited to orders of examination, property liens, wage assignments, contempt motions, and for other legal actions taken; review child support calculations and account balances utilizing the computerized system to ensure accuracy of Child Support Specialists; monitor cases to ensure compliance with child support orders; analyze and review child support cases and ensure compliance with current federal and state laws and guidelines; provide training and support to Child Support Specialist I, II’s and III’s as well as organize and coordinate the work of an assigned team; monitor and track unit performance by documenting in an electronic journal; develop and conduct training on policy, procedures and techniques of child support for groups and individuals using various means of presentation; recommends organizational changes that will expedite work flow; review and approve time off requests, receive phone calls for unexpected time off; study casework processing to measure the efficiency and quality of completed work; analyze potential problematic situations and negotiate or adopt actions to achieve positive resolution; process bank levy withdraws and approve driver’s license releases for customers; analyze child support cases and conduct formal reviews to ensure compliance with current federal and state laws and guidelines; assist in various forms of public outreach; address inquiries concerning more complex casework issues of custodial and non-custodial parents and others with difficult problems referred by team members requiring supervisory personnel attention; attend and facilitate meetings as assigned, including consistently scheduling and meeting frequently with assigned team members; plan, organize and direct the work of staff involved in child support functions; review and approve all attendance time off requests, time studies and time sheets; receive phone calls for unexpected time off; provide and promote responsive, effective customer service to representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner; participate in the selection of new employees, counsel employees as needed, takes disciplinary action when appropriate, provide training and employee development, complete work performance evaluations and continually monitor progress of the unit; define program plans and goals and establish procedures to assure effective program administration; supervise, coordinate and direct child support programs including establishment and enforcement operations, customer service and quality assurance in order to meet performance standards and expectations; complete workers compensation documentation and reports; direct the completion of special projects; ensure workplace safety and security of all county equipment and information; prepare and present clear and concise oral or written reports, memos, narratives, presentations and other necessary communication formats; establish and maintain effective cooperative and collaborative working relationships with management, team members, customers and other outside agencies representing diverse cultures and backgrounds; interpret and comply with all county, state and federal laws and regulations and department policies pertaining to child support functions; perform related duties as assigned. (Essential duties may vary from position to position within this classification. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.) Employment Standards Education and Experience : Education : Equivalent to completion of two (2) years of college level study in business or public administration, or a related field. Experience : Three (3) years of increasingly responsible experience involving the determination of child support and public assistance reimbursement obligations, preferably including one year of lead supervisory experience. Knowledge of : Basic math, including percentages and decimals to compute items such as net income and support payments; automated computer systems and working knowledge of work processing software; customer service techniques, including methods for overcoming hostility and challenging situations with persons being interviewed; caseload management methods and techniques; assertive and effective debt collection techniques; interview techniques utilized to obtain factual, personal and sensitive information; techniques of leadership, motivation and group facilitation; principles, practices and procedures for providing customer service; office practices and procedures, including the operation of standard office equipment and associated programs and software; governmental collection techniques and procedures; principles and practices of personnel supervision; project management and research methodology; decision-making techniques to promote an appropriate and ethical resolution to problems; County and departmental policies and procedures; principals of organization, planning, research and analysis. Skill/Ability to Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes and behaviors of both customers and co-workers; act with initiative, maturity, and integrity; multitask, prioritize and organize work according to departmental operating requirements; promote and support an environment of cooperation and respect; proof read for typographical, grammatical and mathematical errors; maintain systematic and accurate records; maintain confidentiality of all information; follow and comply with rules, regulations, policies, procedures, work standards, expectations and guidelines of the department; deal tactfully and professionally with members of the public, department, professionals and representatives of other county departments; provide prompt, efficient and responsive service; work effectively within a team setting and independently; operate computer programs and software applications and systems necessary to carry out the functions of child support related work; completes appropriate and timely follow-up work; identify best practices to improve team efficiency; interpret, apply and explain technical terms, laws, rules, regulations, policies and procedures effectively; listen and understand information and ideas presented by customers; interact effectively with emotional and sometimes hostile members of the public; write clear, concise, grammatically correct reports, letters, notes, narratives and memos; document inquiries and responses according to defined procedures; research and extract factual information from a variety of records and other sources; apply general rules to specific problems to produce answers; respond to a high volume of inquiries from customers by using available resources; develop recommendations from information or data collected, compiled, organized, and reviewed; perform the techniques and procedures employed in governmental collection activities; retain policies and procedures related to the Child Support Services; obtain information needed to recommend appropriate legal remedies; strong analytical and negotiation skills; negotiate and come to agreement on child support payment plans; lead, coach and train team members; interpret new and revised regulations and project possible and/or probable impacts to the department; identify and implement best practices to improve team efficiency; recall details of conversations and regulations; research, collect, organize and evaluate information to formulate appropriate recommendations; set and develop measurable individual goals and expectations. LICENSE OR CERTIFICATE Possession of, or ability to obtain, an appropriate, valid California driver's license. Additional Information Conditions of Employment As this position requires access to Federal Tax Information, employment is conditioned on successful completion of a background investigation and a reinvestigation within every 5 years thereafter. A background investigation includes FBI fingerprinting, a check of local law enforcement agencies where he subject has lived, worked, and/or attended school within the last 5 years, and if applicable, of the appropriate agency for any identified arrests, and Employment Eligibility Verification using E-verify will be required on the first day of employment. College Cost Reduction Access Act This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 7 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision andlife).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 6/14/2024 11:59 PM Pacific
Jun 02, 2024
Full Time
This recruitment will establish an employment list to fill current and any future vacancies within the Tulare County Child Support Services Department The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Multiple current vacancies with the Child Support Services Department located in Visalia & Porterville. *This position is scheduled to receive a 3% cost of living adjustment on 6/30/2024. Typical Duties Explain child support procedures and regulations to case participants, attorneys, employers and other agencies regarding child support and paternity matters; verify information by in-house investigation, through computerized resources, personal interviews, telephone or form letters and contact with other agencies or institutions; compose correspondence, preliminary reports and case summaries; display professionalism when communicating with callers and/or visitors which may include custodial parents, non-custodial parents, team members, attorneys, employers, other agencies and others acting on behalf of families and children; actively contributes to department’s goals and follows team action, strategic and performance plans; maintain confidentiality of all information; use established customer service practices to resolve complaints; provides responsive, effective customer service to representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner; participate and assist in various forms of public outreach; attend conferences, seminars and training as assigned; address inquiries concerning complex casework issues of custodial and non-custodial parents and others with difficult problems referred by team members; actively listen, review and resolve complex complaint calls; exercise appropriate judgment in answering questions and releasing information and/or recommendation; review mathematical computations and review cases for accuracy completed by Child Support Specialists; review problems in intercept and credit reporting cases and initiate appropriate action; review generated legal actions including but not limited to orders of examination, property liens, wage assignments, contempt motions, and for other legal actions taken; review child support calculations and account balances utilizing the computerized system to ensure accuracy of Child Support Specialists; monitor cases to ensure compliance with child support orders; analyze and review child support cases and ensure compliance with current federal and state laws and guidelines; provide training and support to Child Support Specialist I, II’s and III’s as well as organize and coordinate the work of an assigned team; monitor and track unit performance by documenting in an electronic journal; develop and conduct training on policy, procedures and techniques of child support for groups and individuals using various means of presentation; recommends organizational changes that will expedite work flow; review and approve time off requests, receive phone calls for unexpected time off; study casework processing to measure the efficiency and quality of completed work; analyze potential problematic situations and negotiate or adopt actions to achieve positive resolution; process bank levy withdraws and approve driver’s license releases for customers; analyze child support cases and conduct formal reviews to ensure compliance with current federal and state laws and guidelines; assist in various forms of public outreach; address inquiries concerning more complex casework issues of custodial and non-custodial parents and others with difficult problems referred by team members requiring supervisory personnel attention; attend and facilitate meetings as assigned, including consistently scheduling and meeting frequently with assigned team members; plan, organize and direct the work of staff involved in child support functions; review and approve all attendance time off requests, time studies and time sheets; receive phone calls for unexpected time off; provide and promote responsive, effective customer service to representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner; participate in the selection of new employees, counsel employees as needed, takes disciplinary action when appropriate, provide training and employee development, complete work performance evaluations and continually monitor progress of the unit; define program plans and goals and establish procedures to assure effective program administration; supervise, coordinate and direct child support programs including establishment and enforcement operations, customer service and quality assurance in order to meet performance standards and expectations; complete workers compensation documentation and reports; direct the completion of special projects; ensure workplace safety and security of all county equipment and information; prepare and present clear and concise oral or written reports, memos, narratives, presentations and other necessary communication formats; establish and maintain effective cooperative and collaborative working relationships with management, team members, customers and other outside agencies representing diverse cultures and backgrounds; interpret and comply with all county, state and federal laws and regulations and department policies pertaining to child support functions; perform related duties as assigned. (Essential duties may vary from position to position within this classification. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.) Employment Standards Education and Experience : Education : Equivalent to completion of two (2) years of college level study in business or public administration, or a related field. Experience : Three (3) years of increasingly responsible experience involving the determination of child support and public assistance reimbursement obligations, preferably including one year of lead supervisory experience. Knowledge of : Basic math, including percentages and decimals to compute items such as net income and support payments; automated computer systems and working knowledge of work processing software; customer service techniques, including methods for overcoming hostility and challenging situations with persons being interviewed; caseload management methods and techniques; assertive and effective debt collection techniques; interview techniques utilized to obtain factual, personal and sensitive information; techniques of leadership, motivation and group facilitation; principles, practices and procedures for providing customer service; office practices and procedures, including the operation of standard office equipment and associated programs and software; governmental collection techniques and procedures; principles and practices of personnel supervision; project management and research methodology; decision-making techniques to promote an appropriate and ethical resolution to problems; County and departmental policies and procedures; principals of organization, planning, research and analysis. Skill/Ability to Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes and behaviors of both customers and co-workers; act with initiative, maturity, and integrity; multitask, prioritize and organize work according to departmental operating requirements; promote and support an environment of cooperation and respect; proof read for typographical, grammatical and mathematical errors; maintain systematic and accurate records; maintain confidentiality of all information; follow and comply with rules, regulations, policies, procedures, work standards, expectations and guidelines of the department; deal tactfully and professionally with members of the public, department, professionals and representatives of other county departments; provide prompt, efficient and responsive service; work effectively within a team setting and independently; operate computer programs and software applications and systems necessary to carry out the functions of child support related work; completes appropriate and timely follow-up work; identify best practices to improve team efficiency; interpret, apply and explain technical terms, laws, rules, regulations, policies and procedures effectively; listen and understand information and ideas presented by customers; interact effectively with emotional and sometimes hostile members of the public; write clear, concise, grammatically correct reports, letters, notes, narratives and memos; document inquiries and responses according to defined procedures; research and extract factual information from a variety of records and other sources; apply general rules to specific problems to produce answers; respond to a high volume of inquiries from customers by using available resources; develop recommendations from information or data collected, compiled, organized, and reviewed; perform the techniques and procedures employed in governmental collection activities; retain policies and procedures related to the Child Support Services; obtain information needed to recommend appropriate legal remedies; strong analytical and negotiation skills; negotiate and come to agreement on child support payment plans; lead, coach and train team members; interpret new and revised regulations and project possible and/or probable impacts to the department; identify and implement best practices to improve team efficiency; recall details of conversations and regulations; research, collect, organize and evaluate information to formulate appropriate recommendations; set and develop measurable individual goals and expectations. LICENSE OR CERTIFICATE Possession of, or ability to obtain, an appropriate, valid California driver's license. Additional Information Conditions of Employment As this position requires access to Federal Tax Information, employment is conditioned on successful completion of a background investigation and a reinvestigation within every 5 years thereafter. A background investigation includes FBI fingerprinting, a check of local law enforcement agencies where he subject has lived, worked, and/or attended school within the last 5 years, and if applicable, of the appropriate agency for any identified arrests, and Employment Eligibility Verification using E-verify will be required on the first day of employment. College Cost Reduction Access Act This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 7 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision andlife).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 6/14/2024 11:59 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Department of Child Support Service s (DCSS) is recruiting for Child Support Staff Training Instructor Trainees* and Child Support Staff Training Instructors* to plan, coordinate, assess, and deliver training to Child Support Services employees. Staff Training Instructors develop curricula and course materials; establish objectives and determine course content, sequence, and delivery systems; deliver instruction and present information to audiences of all sizes and compositions; and develop evaluation instruments to measure effectiveness of training programs. Instructors confer with subject matter experts and program staff to determine training needs and ensure technical accuracy of training materials. WE ARE HIRING FOR THE FOLLOWING TWO CLASSIFICATIONS: Child Support Staff Training Instructor Trainee* $48,380.80 - $64,854.50 Annually Child Support Staff Training Instructor * $58,760.00 - $80,745.60 Annually **NOTE : Child Support Staff Training Instructor Trainees* work under training conditions. *Official Job Title: Staff Training Instructor Trainee and Staff Training Instructor For more information, refer to the Staff Training Instructor Trainee and Staff Training Instructor job description. To view the Child Support Services Department website click here or visit www.sbchildsupport.com. CONDITIONS OF EMPLOYMENT Pre-employment Process: Applicants must pass a background investigation, including DOJ/FBI clearance, credit check, physical examination and drug test prior to appointment. Travel: Travel throughout the County may be required. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance may be required and must be maintained throughout the duration of employment for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Promotion: Incumbents in the class of Child Support Staff Training Instructor Trainee* are eligible for promotion to Child Support Staff Training Instructor* ($58,760.00 - $80,745.60 Annually) upon meeting the minimum qualifications for Child Support Staff Training Instructor and upon receipt of a satisfactory work progress report. Incumbents must promote within 12 months of hire or be terminated. Minimum Requirements Candidates must meet the following requirements for consideration for Trainee and Child Support Staff Training Instructor*: Education Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in English, Education, Public/Business Administration, Communication, Administration of Justice, Social/Behavioral Science, Humanities, or closely related field. Transcripts (unofficial are acceptable) MUST be submitted with the application if the applicant does not possess a completed Associate's degree (or higher) in one of the qualifying fields of study. -AND- Child Support Experience Three (3) years full-time experience working as a Child Support Specialist I, Child Support Specialist II, or Supervising Child Support Specialist in a County agency overseen by the California Department of Child Support Services. (Each position held must be clearly detailed and listed separately in the Work Experience section of the Application.) NOTE: Child Support Specialist Trainee and general childcare experience are no t considered qualifying experience. Candidates applying for Child Support Staff Training Instructor* must also meet the following training experience requirement: Training Experience One (1) year of experience developing curricula or course materials, delivering instruction, and evaluating the training program for adult learners. NOTE: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Desired Qualifications The ideal candidate will have: A bachelor's degree in a qualifying field listed above. Experience developing and delivering curricula or course materials on Child Support related topics is highly desirable. Knowledge of the Child Support Enforcement System is highly desirable. Experience with computer programs used in training environments such as Information Mapping, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, etc. Selection Process EXAMINATION PROCEDURE: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. Applicants are encouraged to include detailed descriptions of their qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes will not be reviewed. APPLICATION PROCEDURE: Please complete and submit the online employment application and supplemental questionnaire by 5:00pm, Friday, June 14th, 2024 . To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: 6/14/2024 5:00 PM Pacific
Jun 02, 2024
Full Time
The Job The Department of Child Support Service s (DCSS) is recruiting for Child Support Staff Training Instructor Trainees* and Child Support Staff Training Instructors* to plan, coordinate, assess, and deliver training to Child Support Services employees. Staff Training Instructors develop curricula and course materials; establish objectives and determine course content, sequence, and delivery systems; deliver instruction and present information to audiences of all sizes and compositions; and develop evaluation instruments to measure effectiveness of training programs. Instructors confer with subject matter experts and program staff to determine training needs and ensure technical accuracy of training materials. WE ARE HIRING FOR THE FOLLOWING TWO CLASSIFICATIONS: Child Support Staff Training Instructor Trainee* $48,380.80 - $64,854.50 Annually Child Support Staff Training Instructor * $58,760.00 - $80,745.60 Annually **NOTE : Child Support Staff Training Instructor Trainees* work under training conditions. *Official Job Title: Staff Training Instructor Trainee and Staff Training Instructor For more information, refer to the Staff Training Instructor Trainee and Staff Training Instructor job description. To view the Child Support Services Department website click here or visit www.sbchildsupport.com. CONDITIONS OF EMPLOYMENT Pre-employment Process: Applicants must pass a background investigation, including DOJ/FBI clearance, credit check, physical examination and drug test prior to appointment. Travel: Travel throughout the County may be required. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance may be required and must be maintained throughout the duration of employment for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Promotion: Incumbents in the class of Child Support Staff Training Instructor Trainee* are eligible for promotion to Child Support Staff Training Instructor* ($58,760.00 - $80,745.60 Annually) upon meeting the minimum qualifications for Child Support Staff Training Instructor and upon receipt of a satisfactory work progress report. Incumbents must promote within 12 months of hire or be terminated. Minimum Requirements Candidates must meet the following requirements for consideration for Trainee and Child Support Staff Training Instructor*: Education Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in English, Education, Public/Business Administration, Communication, Administration of Justice, Social/Behavioral Science, Humanities, or closely related field. Transcripts (unofficial are acceptable) MUST be submitted with the application if the applicant does not possess a completed Associate's degree (or higher) in one of the qualifying fields of study. -AND- Child Support Experience Three (3) years full-time experience working as a Child Support Specialist I, Child Support Specialist II, or Supervising Child Support Specialist in a County agency overseen by the California Department of Child Support Services. (Each position held must be clearly detailed and listed separately in the Work Experience section of the Application.) NOTE: Child Support Specialist Trainee and general childcare experience are no t considered qualifying experience. Candidates applying for Child Support Staff Training Instructor* must also meet the following training experience requirement: Training Experience One (1) year of experience developing curricula or course materials, delivering instruction, and evaluating the training program for adult learners. NOTE: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Desired Qualifications The ideal candidate will have: A bachelor's degree in a qualifying field listed above. Experience developing and delivering curricula or course materials on Child Support related topics is highly desirable. Knowledge of the Child Support Enforcement System is highly desirable. Experience with computer programs used in training environments such as Information Mapping, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, etc. Selection Process EXAMINATION PROCEDURE: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. Applicants are encouraged to include detailed descriptions of their qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes will not be reviewed. APPLICATION PROCEDURE: Please complete and submit the online employment application and supplemental questionnaire by 5:00pm, Friday, June 14th, 2024 . To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: 6/14/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING: May 15, 2024 at 8:00 A.M. (PDT) Until the needs of the services are met and is subject to closure without prior notice. EXAM NUMBER: Y5879A TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers, four acute hospitals and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Provides professional therapeutic intervention and appropriate psychosocial/developmental care services for pediatric patients and families. Essential Job Functions Identifies specific educational and therapeutic interventions to increase understanding in patients, siblings and families regarding new diagnosis, trauma, death, and other crisis situations. Prepares patients, their siblings, and families for inpatient and outpatient medical procedures such as I.V. starts, MRI's, CT scans, lumbar punctures, pelvic examinations, casts, and sutures to reduce potential stress and anxiety. Accompanies pediatric patients and families to medical procedures, applying educational and diversional coping techniques. Provides grief and loss support to patients and families Provides emotional support, information and role modeling to patients and family members during identified stress points Develops, implements, and evaluates individual child life care plans in conjunction with other medical team members which include psychological preparation and assessment of coping skills and available social supports. Provides opportunities for and facilitates a variety of medical/developmental play activities and interactions to address patients' concerns, stressors, and vulnerability potential related to illness, injury and health care. Provides a safe and therapeutic environment for patients and families through ongoing assessment of patient care areas and developmentally appropriate materials such as books, educational materials, crafts, and games. Coordinates patient interactions and activities with available volunteers, students and interns. Provides training for volunteers, students, interns, and medical staff regarding developmentally appropriate interactions with patients and families. Participates in interdisciplinary rounds and evaluations as a member of the interdisciplinary team. Documents assessments and implementation of Child Life care plan in the patient's interdisciplinary chart. Participates in continuing education programs and remains abreast of advances in child life/development and the impact of illness, injury and health care on patients and families. Requirements MINIMUM REQUIREMENTS: Graduation from an accredited college/university with a Bachelor's degree in Child Life, Child Growth/Development* or a closely related field** - AND - One (1) year of paid or unpaid experience totaling a minimum of 1,000 hours working with pediatric patients in a medical setting***. LICENSE: A valid and current professional certification or proof of eligibility for professional certification as a Certified Child Life Specialist by the Child Life Certifying Commission****. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional points will be awarded for experience in excess of the Minimum Requirements. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * In order to receive the credit for possessing the Bachelor's degree in Child Life, Child Growth/Development or closely related field** applicants must attach a valid legible copy of their degree or official transcripts to their application at the time of filing or email the required documents to the exam analyst at cramirez4@dhs.lacounty.gov within seven (7) calendar days from the date of filing the online application . When emailing documents, please include the exam number and exam title. Applications without the required degree will be considered incomplete, and subject to disqualification. ** Closely related field in Bachelor degree that will be accepted: Psychology Early Child education Intervention/Education Social Work *** A certified letter on a legible letterhead from the accredited institution verifying your experience totaling a minimum of 1,000 hours working with pediatric patients in a medical setting must be attached to your application or emailed to the exam analyst within seven (7) calendar days from the date of filing your application online. When emailing documents, please include the exam number and exam title. Applications without the required verification letter will be considered incomplete, and subject to disqualification. **** A valid and current professional certification or proof of eligibility for professional certification as a Certified Child Life Specialist by the Child Life Certifying Commission must be attached to your application or emailed to the exam analyst within seven (7) calendar days from the date of filing your application online. When emailing documents, please include the exam number and exam title. Applications without the required certification will be considered incomplete, and subject to disqualification. The original documents must be presented during the selection process and prior to appointment. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, experience, and desirable qualifications based upon your application information, weighted 100% Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. VACANCY INFORMATION: The eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add cramirez4@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PDT, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must e-mail the documents to cramirez4@dhs.lacounty.gov, within 7 calendar days of filing online. Please include the exam number and the exam title. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 Teletype Phone: (800) 899-4099 DEPARTMENT CONTACT: Christina Ramirez , Exam Analyst HR ESC telephone: (213) 288-7000 Cramirez4@dhs.lacounty.gov For detailed information, please click here
May 15, 2024
Full Time
Position/Program Information FIRST DAY OF FILING: May 15, 2024 at 8:00 A.M. (PDT) Until the needs of the services are met and is subject to closure without prior notice. EXAM NUMBER: Y5879A TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers, four acute hospitals and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Provides professional therapeutic intervention and appropriate psychosocial/developmental care services for pediatric patients and families. Essential Job Functions Identifies specific educational and therapeutic interventions to increase understanding in patients, siblings and families regarding new diagnosis, trauma, death, and other crisis situations. Prepares patients, their siblings, and families for inpatient and outpatient medical procedures such as I.V. starts, MRI's, CT scans, lumbar punctures, pelvic examinations, casts, and sutures to reduce potential stress and anxiety. Accompanies pediatric patients and families to medical procedures, applying educational and diversional coping techniques. Provides grief and loss support to patients and families Provides emotional support, information and role modeling to patients and family members during identified stress points Develops, implements, and evaluates individual child life care plans in conjunction with other medical team members which include psychological preparation and assessment of coping skills and available social supports. Provides opportunities for and facilitates a variety of medical/developmental play activities and interactions to address patients' concerns, stressors, and vulnerability potential related to illness, injury and health care. Provides a safe and therapeutic environment for patients and families through ongoing assessment of patient care areas and developmentally appropriate materials such as books, educational materials, crafts, and games. Coordinates patient interactions and activities with available volunteers, students and interns. Provides training for volunteers, students, interns, and medical staff regarding developmentally appropriate interactions with patients and families. Participates in interdisciplinary rounds and evaluations as a member of the interdisciplinary team. Documents assessments and implementation of Child Life care plan in the patient's interdisciplinary chart. Participates in continuing education programs and remains abreast of advances in child life/development and the impact of illness, injury and health care on patients and families. Requirements MINIMUM REQUIREMENTS: Graduation from an accredited college/university with a Bachelor's degree in Child Life, Child Growth/Development* or a closely related field** - AND - One (1) year of paid or unpaid experience totaling a minimum of 1,000 hours working with pediatric patients in a medical setting***. LICENSE: A valid and current professional certification or proof of eligibility for professional certification as a Certified Child Life Specialist by the Child Life Certifying Commission****. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional points will be awarded for experience in excess of the Minimum Requirements. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * In order to receive the credit for possessing the Bachelor's degree in Child Life, Child Growth/Development or closely related field** applicants must attach a valid legible copy of their degree or official transcripts to their application at the time of filing or email the required documents to the exam analyst at cramirez4@dhs.lacounty.gov within seven (7) calendar days from the date of filing the online application . When emailing documents, please include the exam number and exam title. Applications without the required degree will be considered incomplete, and subject to disqualification. ** Closely related field in Bachelor degree that will be accepted: Psychology Early Child education Intervention/Education Social Work *** A certified letter on a legible letterhead from the accredited institution verifying your experience totaling a minimum of 1,000 hours working with pediatric patients in a medical setting must be attached to your application or emailed to the exam analyst within seven (7) calendar days from the date of filing your application online. When emailing documents, please include the exam number and exam title. Applications without the required verification letter will be considered incomplete, and subject to disqualification. **** A valid and current professional certification or proof of eligibility for professional certification as a Certified Child Life Specialist by the Child Life Certifying Commission must be attached to your application or emailed to the exam analyst within seven (7) calendar days from the date of filing your application online. When emailing documents, please include the exam number and exam title. Applications without the required certification will be considered incomplete, and subject to disqualification. The original documents must be presented during the selection process and prior to appointment. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, experience, and desirable qualifications based upon your application information, weighted 100% Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. VACANCY INFORMATION: The eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add cramirez4@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PDT, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must e-mail the documents to cramirez4@dhs.lacounty.gov, within 7 calendar days of filing online. Please include the exam number and the exam title. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 Teletype Phone: (800) 899-4099 DEPARTMENT CONTACT: Christina Ramirez , Exam Analyst HR ESC telephone: (213) 288-7000 Cramirez4@dhs.lacounty.gov For detailed information, please click here
University Medical Center of Southern Nevada
Las Vegas, Nevada, United States
Position Summary Position Summary: As part of a multi-disciplinary health care team, conducts activities which focus on the emotional and developmental needs of children and families using play and other forms of communication and education; Assesses and recommends programs and policies that will provide a safe, therapeutic and age-appropriate pediatric environment. Job Requirement Education/Experience: Bachelor's Degree in Child Life, Child Development or related field. Must have completed 600 hours of clinical child life work experience. Licensing/Certification Requirements: Obtain Certification as a Child Life Specialist within 6 months of hire. Basic Life support (BLS) certification from the American Heart Association (AHA). Additional and/or Preferred Position Requirements Possess Certification as a Child Life Specialist. Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Child Life Assessment techniques; psychosocial care of hospitalized children and family dynamics; bereavement support; principles of pediatric growth, cognitive and emotional development; Adult and child education principles and practices; medical terminology; common pediatric injuries and illnesses; department and hospital safety practice and procedures; patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: Needs assessment techniques; developing and evaluating Child Life educational programs; conducting educational programs using a variety of training tools; Use of developmentally appropriate educational aides; assessment documentation; efficient, effective and safe use of equipment; using computers and related software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties. Physical Requirements and Working Conditions: Mobility to work in a typical office setting including stamina to stand and/or walk for extended periods of time, and use standard office equipment; vision to read printed materials and a VDT screen; hearing and speech to communicate in person and over the telephone. Exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. #LI-MH1 Per Diem and Temporary Employees are not eligible to receive benefits. Closing Date/Time: Continuous
Mar 08, 2024
Part Time
Position Summary Position Summary: As part of a multi-disciplinary health care team, conducts activities which focus on the emotional and developmental needs of children and families using play and other forms of communication and education; Assesses and recommends programs and policies that will provide a safe, therapeutic and age-appropriate pediatric environment. Job Requirement Education/Experience: Bachelor's Degree in Child Life, Child Development or related field. Must have completed 600 hours of clinical child life work experience. Licensing/Certification Requirements: Obtain Certification as a Child Life Specialist within 6 months of hire. Basic Life support (BLS) certification from the American Heart Association (AHA). Additional and/or Preferred Position Requirements Possess Certification as a Child Life Specialist. Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Child Life Assessment techniques; psychosocial care of hospitalized children and family dynamics; bereavement support; principles of pediatric growth, cognitive and emotional development; Adult and child education principles and practices; medical terminology; common pediatric injuries and illnesses; department and hospital safety practice and procedures; patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: Needs assessment techniques; developing and evaluating Child Life educational programs; conducting educational programs using a variety of training tools; Use of developmentally appropriate educational aides; assessment documentation; efficient, effective and safe use of equipment; using computers and related software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties. Physical Requirements and Working Conditions: Mobility to work in a typical office setting including stamina to stand and/or walk for extended periods of time, and use standard office equipment; vision to read printed materials and a VDT screen; hearing and speech to communicate in person and over the telephone. Exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. #LI-MH1 Per Diem and Temporary Employees are not eligible to receive benefits. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CERTIFIED PEER SUPPORT SPECIALIST (Mental Health Worker III) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The first round of consideration is Wednesday, June 5, 2024 The open eligible list established by this recruitment will be used to fill current and future Certified Peer Support Specialist (Mental Health Worker III) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Children and Youth Services, Quality Management Services, Mental Health Services Act Office, Data Analytics and Evaluation, Crisis and Acute Care Services, Substance Use Services, and Forensics and Justice Involved. These Service areas provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Crisis and Acute Care Services provides responsive services to adults and youth in a behavioral health crisis. Services include mobile mental health-Crisis Assessment Team (CAT), Psychiatric Emergency Response Team (PERT), OC Links (24/7 Resources line), Crisis Stabilization Units (CSU), Crisis Residential Programs and In-home Crisis Stabilization services, as well as inpatient psychiatric hospital services and the coordination of 9-8-8. THE OPPORTUNITIES The immediate vacancies are within the Crisis Assessment Team (CAT) program. The Certified Peer Support Specialist (Mental Health Worker III) assigned to CAT will serve as a Client or Family Peer Support Specialist and will be responsible for providing peer support, crisis intervention and assistance to individuals experiencing a behavioral health crisis. The Certified Peer Support Specialist will respond to all populations to include Children & Youth, and Adults & Older Adults. When responding to Children and Youth crisis calls the Certified Peer Support Specialist will serve as a Parent or Youth Partner. As a Parent Partner, they will work with youth and their families providing peer support services which may include helping the parent or guardian understand and navigate the crisis such as accessing mental health services and community resources. Referrals and linkages to resources, transportation support, and other related duties will also be provided during the crisis. The Certified Peer Support Specialist collaborates with other providers of the mobile crisis response teams, including mental health specialists and behavioral health clinicians. They will play a critical role in supporting individuals experiencing behavioral health crisis by offering peer support, sharing lived experience and assisting in de-escalating crisis situations. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate must be a Certified Medi-Cal Peer Support Specialist by California Mental Health Services Authority. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist clients and their family members with their recovery journey. A past or current client of mental health services As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Providing support to an adult family member in mental health recovery Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to clients Understanding and utilizing crisis protocols to help client manage acute episodes of behavioral, emotional, and psychological distress Managing crises by de-escalating the crisis, conducting non-clinical assessment services and interventions, and providing advocacy and support Assisting clients in developing and activating self-management plans, psychiatric advance directives, relapse prevention strategies, and crisis prevention strategies Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers (Children & Youth) and team members in recovery principles, modeling and providing consultations Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs and assist in the development and implementation of crisis safety plans. Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help Oral Communication | Listening Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Using respectful, person-centered, recovery-oriented language in written and verbal interactions with clients, their family members, community members, and others Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varying style and tone to fit the purpose and audience Picking up on nuances in tone and meaning and attentive to non-verbal cues and body language Maintaining confidentiality of clients, records, and information Customer Focus | Teamwork Providing personalized peer support Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Collaborating and coordinating with other providers, community organizations, family members and other natural supports to achieve shared goals Developing and assessing recovery goals; help remove barriers to access Providing reassurance to clients in distress or crises MINIMUM QUALIFICATIONS Click here to learn more about minimum qualifications for Mental Health Worker III. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients and their family members in the field experiencing elevated emotional states and experiencing behavioral health crisis. The position is primarily field based, responding to behavioral health crisis in various settings such as home, schools and the community. The position involves shift work, which could include weekends and evenings to ensure round the clock support for individuals in crisis. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. The competencies being assessed are as follows: Professional & Technical Expertise (17.71%) Building & Maintaining Relationships (17.71%) Oral Communication (17.71%) Listening (17.25%) Customer Focus (15.20%) Teamwork (14.43%) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Rasika Wijayaweera at (714) 834-7877 or rwijayaweera@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
May 16, 2024
Full Time
CAREER DESCRIPTION CERTIFIED PEER SUPPORT SPECIALIST (Mental Health Worker III) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The first round of consideration is Wednesday, June 5, 2024 The open eligible list established by this recruitment will be used to fill current and future Certified Peer Support Specialist (Mental Health Worker III) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Children and Youth Services, Quality Management Services, Mental Health Services Act Office, Data Analytics and Evaluation, Crisis and Acute Care Services, Substance Use Services, and Forensics and Justice Involved. These Service areas provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Crisis and Acute Care Services provides responsive services to adults and youth in a behavioral health crisis. Services include mobile mental health-Crisis Assessment Team (CAT), Psychiatric Emergency Response Team (PERT), OC Links (24/7 Resources line), Crisis Stabilization Units (CSU), Crisis Residential Programs and In-home Crisis Stabilization services, as well as inpatient psychiatric hospital services and the coordination of 9-8-8. THE OPPORTUNITIES The immediate vacancies are within the Crisis Assessment Team (CAT) program. The Certified Peer Support Specialist (Mental Health Worker III) assigned to CAT will serve as a Client or Family Peer Support Specialist and will be responsible for providing peer support, crisis intervention and assistance to individuals experiencing a behavioral health crisis. The Certified Peer Support Specialist will respond to all populations to include Children & Youth, and Adults & Older Adults. When responding to Children and Youth crisis calls the Certified Peer Support Specialist will serve as a Parent or Youth Partner. As a Parent Partner, they will work with youth and their families providing peer support services which may include helping the parent or guardian understand and navigate the crisis such as accessing mental health services and community resources. Referrals and linkages to resources, transportation support, and other related duties will also be provided during the crisis. The Certified Peer Support Specialist collaborates with other providers of the mobile crisis response teams, including mental health specialists and behavioral health clinicians. They will play a critical role in supporting individuals experiencing behavioral health crisis by offering peer support, sharing lived experience and assisting in de-escalating crisis situations. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate must be a Certified Medi-Cal Peer Support Specialist by California Mental Health Services Authority. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist clients and their family members with their recovery journey. A past or current client of mental health services As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Providing support to an adult family member in mental health recovery Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to clients Understanding and utilizing crisis protocols to help client manage acute episodes of behavioral, emotional, and psychological distress Managing crises by de-escalating the crisis, conducting non-clinical assessment services and interventions, and providing advocacy and support Assisting clients in developing and activating self-management plans, psychiatric advance directives, relapse prevention strategies, and crisis prevention strategies Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers (Children & Youth) and team members in recovery principles, modeling and providing consultations Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs and assist in the development and implementation of crisis safety plans. Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help Oral Communication | Listening Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Using respectful, person-centered, recovery-oriented language in written and verbal interactions with clients, their family members, community members, and others Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varying style and tone to fit the purpose and audience Picking up on nuances in tone and meaning and attentive to non-verbal cues and body language Maintaining confidentiality of clients, records, and information Customer Focus | Teamwork Providing personalized peer support Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Collaborating and coordinating with other providers, community organizations, family members and other natural supports to achieve shared goals Developing and assessing recovery goals; help remove barriers to access Providing reassurance to clients in distress or crises MINIMUM QUALIFICATIONS Click here to learn more about minimum qualifications for Mental Health Worker III. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients and their family members in the field experiencing elevated emotional states and experiencing behavioral health crisis. The position is primarily field based, responding to behavioral health crisis in various settings such as home, schools and the community. The position involves shift work, which could include weekends and evenings to ensure round the clock support for individuals in crisis. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. The competencies being assessed are as follows: Professional & Technical Expertise (17.71%) Building & Maintaining Relationships (17.71%) Oral Communication (17.71%) Listening (17.25%) Customer Focus (15.20%) Teamwork (14.43%) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Rasika Wijayaweera at (714) 834-7877 or rwijayaweera@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Apr 24, 2024
Full Time
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
ELITE Scholars Student Support Specialist Indian Tribal and Education Personnel Program (ITEPP) Job #535212 First Review: Friday, March 22, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535212) Student Services Professional IA or IB or Student Services Professional II, ELITE Scholars Student Support Specialist, Hiring Range: SSP IA $3,764 - $3,952 monthly, SSP IB $4,066 - $4,269 monthly, SSP II $4,610 - $4,841 monthly. This is a full-time, benefited, non-exempt for SPP IA and IB, exempt for SSP II, 12-month pay plan, permanent position, with a one-year probationary period in the Indian Tribal and Educational Personnel Program (ITEPP). This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Indian Tribal and Educational Personnel Program (ITEPP) Coordinator, the ELITE Scholars Student Support Specialist will implement structured mentoring program, activities, case management, and assist with lead oversight of student staff. With the assistance of two lead mentors, the ELITE Scholars Student Support Specialist will train peer-mentors and lead a mentoring program designed to support outreach efforts to prospective, transfer, and high school students with a special attention to the Native American Population. This position will work with the local California Community College to strengthen the transfer bridge between College of the Redwoods and Cal Poly Humboldt for former foster youth (ffy). The ELITE Scholars Student Support Specialist is responsible for a variety of work assignments and duties which support current Cal Poly Humboldt ELITE Scholars and outreach to community foster youth. The incumbent provides and supports students through wraparound supports to connecting them to campus and community resources. The incumbent develops and/or refers students to social, cultural, and academic activities designed to build peer community and mentorship, which leads to the academic success, persistence, and graduation of FFY. The incumbent works closely with university staff and faculty across campus as well as off-campus liaisons in order to accomplish program goals. Evening and weekend hours sometimes required. Key Responsibilities: Caseload Management (Supporting current Foster Youth to develop mentoring program and training) - 50% Under the lead work direction of the Indian Tribal and Educational Personnel Program (ITEPP) Coordinator, the incumbent provides referrals to students and assists them in developing a plan of support services appropriate to their needs; monitors utilization of support services and outcomes. Provides assessment and referral for an assigned caseload of FFY program students and other identified at-risk students for intervention and referral services: Academic Assessment & Referral: Provides structured mentoring program that reviews academic readiness for college; reviews progress in completing academic requirements; assists students in clarifying and planning academic goals; assesses academic engagement and provides supplementary assistance in developing and monitoring time-management, organization, progress, and time-on-task as appropriate for college success. Provides information on university regulations, procedures, and deadline dates. Financial Aid Assessment and Referral: Assists students in understanding their financial aid opportunities; provides information regarding a wide range of federal and state aid programs, regulations, application processes, and eligibility. Explores alternative aid sources available for many FFY and refers when appropriate. Provides basic assistance with financial aid applications and timelines. Interpersonal & Developmental Assessment & Referral: Provides coaching and referral in basic communication skills, developing positive goals and strategies for personal success. Other Assessment and Referral: Provides information on cultural and social activities. Information Dissemination, Reporting and Documentation - 20% Maintains complete and accurate records on students served, specific services provided, and referrals. Prepares written reports regarding the student population, services, referrals, and persistence/graduation outcomes annually, and upon request. Social, Cultural, and Academic Activities - 20% Identifies social, cultural, and academic activities planned on campus and conducts targeted promotion to FFY and other students to encourage their participation in these events. Also assists or serves as the campus advisor for the FFY student club, ELITE (Excelling and Living Independently Through Education). Plans and organizes social, cultural, and/or academic activities that directly address unmet needs common among FFY and which have a direct and negative impact on student success or academic progress. Promotes peer mentoring, providing guidance and direction for effective peer networking and mentorship, which may include communication skills, planning, organization, resource acquisition, and evaluation of outcomes. Coordination with offices and other duties - 5% Consults regularly with the director and lead mentoring staff to coordinate outreach and services for FFY. Consults each term, at minimum, with director in regard to individual and general academic support needs of FFY in the community. Acts as an advocate for FFY. Identifies institutional barriers and designs appropriate interventions and solutions, in coordination with the ELITE Scholars director. Participates in university wide programming, including social, cultural, and educational activities, as appropriate to the assigned work. Other duties as assigned - 5% Knowledge and Abilities Associated with this Position Include: SSP IA: Working knowledge of the basic principles of individual and group behavior. Research and observation techniques for the purpose of recording, classifying, and interpreting factual information. And the techniques and methods of interviewing. Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Participate in and contribute to group meetings, conferences and interviews. Clearly express ideas and recommendations orally. Write clear and concise reports; and establish and maintain cooperative working relationships with students, staff, and faculty. SSP IB: Working knowledge of the methods and problems of organization and program management. Working knowledge of research and interviewing techniques. Working knowledge of the principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures, and activities of the specific campus to which the position is assigned. Working knowledge of the basic principles, practices, and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation including demonstrated ability to interact and communicate with foster youth from diverse communities, which includes but is not limited to, ethnicity, tribes, and socioeconomic backgrounds. Ability to interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Ability to present clear and concise information orally and in written reports. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. SSP II: Working knowledge of the practices, procedures and activities of El Centro management, general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques. General knowledge of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Ability to obtain factual and interpretative information through interviews. Ability to reason logically. Ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. And, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned including demonstrated ability to interact and communicate with foster youth from diverse communities, which includes but is not limited to, ethnicity, tribes and socioeconomic backgrounds. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements above. Minimum Qualifications: SSP IA: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. SSP IB: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. Experience: Equivalent to one year of experience in professional student services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience. SSP II: Education : Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. Experience: Equivalent to two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications: Demonstrated two years of professional experience working with foster youth and diverse communities. Strong communication skills, both written and oral. Trauma informed background and training Skills in social advocacy and policy making regarding at risk youth Understanding of ethical boundaries in regard to social services Compassion and empathy skills Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review Friday, March 22, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: SSP IA or IB - 3079, or SSP II - 3082 Publication Date: March 8, 2024 Advertised: Mar 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 09, 2024
ELITE Scholars Student Support Specialist Indian Tribal and Education Personnel Program (ITEPP) Job #535212 First Review: Friday, March 22, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535212) Student Services Professional IA or IB or Student Services Professional II, ELITE Scholars Student Support Specialist, Hiring Range: SSP IA $3,764 - $3,952 monthly, SSP IB $4,066 - $4,269 monthly, SSP II $4,610 - $4,841 monthly. This is a full-time, benefited, non-exempt for SPP IA and IB, exempt for SSP II, 12-month pay plan, permanent position, with a one-year probationary period in the Indian Tribal and Educational Personnel Program (ITEPP). This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Indian Tribal and Educational Personnel Program (ITEPP) Coordinator, the ELITE Scholars Student Support Specialist will implement structured mentoring program, activities, case management, and assist with lead oversight of student staff. With the assistance of two lead mentors, the ELITE Scholars Student Support Specialist will train peer-mentors and lead a mentoring program designed to support outreach efforts to prospective, transfer, and high school students with a special attention to the Native American Population. This position will work with the local California Community College to strengthen the transfer bridge between College of the Redwoods and Cal Poly Humboldt for former foster youth (ffy). The ELITE Scholars Student Support Specialist is responsible for a variety of work assignments and duties which support current Cal Poly Humboldt ELITE Scholars and outreach to community foster youth. The incumbent provides and supports students through wraparound supports to connecting them to campus and community resources. The incumbent develops and/or refers students to social, cultural, and academic activities designed to build peer community and mentorship, which leads to the academic success, persistence, and graduation of FFY. The incumbent works closely with university staff and faculty across campus as well as off-campus liaisons in order to accomplish program goals. Evening and weekend hours sometimes required. Key Responsibilities: Caseload Management (Supporting current Foster Youth to develop mentoring program and training) - 50% Under the lead work direction of the Indian Tribal and Educational Personnel Program (ITEPP) Coordinator, the incumbent provides referrals to students and assists them in developing a plan of support services appropriate to their needs; monitors utilization of support services and outcomes. Provides assessment and referral for an assigned caseload of FFY program students and other identified at-risk students for intervention and referral services: Academic Assessment & Referral: Provides structured mentoring program that reviews academic readiness for college; reviews progress in completing academic requirements; assists students in clarifying and planning academic goals; assesses academic engagement and provides supplementary assistance in developing and monitoring time-management, organization, progress, and time-on-task as appropriate for college success. Provides information on university regulations, procedures, and deadline dates. Financial Aid Assessment and Referral: Assists students in understanding their financial aid opportunities; provides information regarding a wide range of federal and state aid programs, regulations, application processes, and eligibility. Explores alternative aid sources available for many FFY and refers when appropriate. Provides basic assistance with financial aid applications and timelines. Interpersonal & Developmental Assessment & Referral: Provides coaching and referral in basic communication skills, developing positive goals and strategies for personal success. Other Assessment and Referral: Provides information on cultural and social activities. Information Dissemination, Reporting and Documentation - 20% Maintains complete and accurate records on students served, specific services provided, and referrals. Prepares written reports regarding the student population, services, referrals, and persistence/graduation outcomes annually, and upon request. Social, Cultural, and Academic Activities - 20% Identifies social, cultural, and academic activities planned on campus and conducts targeted promotion to FFY and other students to encourage their participation in these events. Also assists or serves as the campus advisor for the FFY student club, ELITE (Excelling and Living Independently Through Education). Plans and organizes social, cultural, and/or academic activities that directly address unmet needs common among FFY and which have a direct and negative impact on student success or academic progress. Promotes peer mentoring, providing guidance and direction for effective peer networking and mentorship, which may include communication skills, planning, organization, resource acquisition, and evaluation of outcomes. Coordination with offices and other duties - 5% Consults regularly with the director and lead mentoring staff to coordinate outreach and services for FFY. Consults each term, at minimum, with director in regard to individual and general academic support needs of FFY in the community. Acts as an advocate for FFY. Identifies institutional barriers and designs appropriate interventions and solutions, in coordination with the ELITE Scholars director. Participates in university wide programming, including social, cultural, and educational activities, as appropriate to the assigned work. Other duties as assigned - 5% Knowledge and Abilities Associated with this Position Include: SSP IA: Working knowledge of the basic principles of individual and group behavior. Research and observation techniques for the purpose of recording, classifying, and interpreting factual information. And the techniques and methods of interviewing. Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Participate in and contribute to group meetings, conferences and interviews. Clearly express ideas and recommendations orally. Write clear and concise reports; and establish and maintain cooperative working relationships with students, staff, and faculty. SSP IB: Working knowledge of the methods and problems of organization and program management. Working knowledge of research and interviewing techniques. Working knowledge of the principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures, and activities of the specific campus to which the position is assigned. Working knowledge of the basic principles, practices, and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation including demonstrated ability to interact and communicate with foster youth from diverse communities, which includes but is not limited to, ethnicity, tribes, and socioeconomic backgrounds. Ability to interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Ability to present clear and concise information orally and in written reports. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. SSP II: Working knowledge of the practices, procedures and activities of El Centro management, general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques. General knowledge of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Ability to obtain factual and interpretative information through interviews. Ability to reason logically. Ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. And, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned including demonstrated ability to interact and communicate with foster youth from diverse communities, which includes but is not limited to, ethnicity, tribes and socioeconomic backgrounds. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements above. Minimum Qualifications: SSP IA: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. SSP IB: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. Experience: Equivalent to one year of experience in professional student services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience. SSP II: Education : Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. Experience: Equivalent to two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications: Demonstrated two years of professional experience working with foster youth and diverse communities. Strong communication skills, both written and oral. Trauma informed background and training Skills in social advocacy and policy making regarding at risk youth Understanding of ethical boundaries in regard to social services Compassion and empathy skills Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review Friday, March 22, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: SSP IA or IB - 3079, or SSP II - 3082 Publication Date: March 8, 2024 Advertised: Mar 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Desktop Support Specialist is responsible for interfacing with our customers in user communication and technical support and will work extensively within the ServiceNow platform in incident assignment, tracking, and completion of assigned tasks. The Desktop Support Specialist will provide hands-on desktop services and other technology related support for faculty, staff, and students. This work is carried out throughout the library and other departments which are supported. This will include Windows, Mac and Chrome OS support, creation and deployment of desktop images, hardware and peripheral repair and troubleshooting of software issues. Duties also include creating and modifying windows group policies and ensuring systems are secured and patched as needed. The incumbent should have experience with help desk ticketing software for tracking and reporting incidents. SDSU has a diverse population of students, faculty, and staff. It is expected that the incumbent can communicate with an ethnically and culturally diverse campus community. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Information Technology and Digital Initiatives (ITDI) Unit is responsible for providing technology services to Students, Faculty and Staff within the University Library and Academic Affairs. ITDI is comprised of the following workgroups: End-User services, Servers and applications, Student Computing Hub, 24/7 Student Area, and Digital Collections. The ITDI Division is a team of approximately 65 student employees and 12 professionals who develop and deliver innovative information technology services for teaching, learning and research. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. As a Hispanic-Serving Institution located on the traditional lands of the indigenous Kumeyaay people, San Diego State University Library is deeply committed to supporting our diverse population of students, faculty, and staff. We strive to honor the broadest range of intersectional identities and diverse social and historical experiences expressed across our campus and pay particular attention to the myriad forms of structural, systemic, and historic oppression that impact our campus community. We are an organization of information professionals dedicated to empowering others to access, interpret, and create knowledge that encourages evidence-based analysis and respectful scholarly debate. We do this by intentionally developing a vibrant collection of print and electronic resources and unique special collections that reflect and amplify the diversity of SDSU. Our collection spans a spectrum of scholarly perspectives and disciplines. Per the American Libraries Association’s Library Bill of Rights , we support intellectual freedom within an environment of academic freedom and neither censor nor limit access to information while protecting the privacy of our users. We develop comprehensive services that contribute to student success, including information literacy instruction, student research engagement, providing access to affordable educational materials, ensuring accessibility across a range of abilities, and providing the technologies necessary for student retention and persistence. We strive to support the success of the whole student both in and out of the classroom by creating programming and spaces that support student wellness and promote lifelong learning. We collaborate with faculty to fulfill SDSU’s teaching and research missions. We emphasize the importance of information literacy and provide faculty with the support structures necessary to advance their curricular and research agendas. We strive to make the library welcoming and accessible to everyone, including members of the public. We intentionally create physical and virtual environments that provide a sense of belonging for all, from the people who greet our community members, to our graphics, informational messages, artwork, furnishings, and facilities. We invest in our employees through practices that advance diversity in hiring, retention, and promotion. We mentor each other and our student assistants in exploring career opportunities in libraries and celebrate the range of experiences, training, and expertise that we all bring to our positions. We encourage our colleagues to develop cultural competencies so that the Library “reflects the diverse communities we serve.” We believe that the library is the heart of the university, and we work tirelessly to make sure the SDSU Library continues to be a site of equity, diversity, and inclusion. For more information regarding the University Library, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Three or more years of professional experience with Windows and Mac desktops. Three or more years of professional experience supporting standard desktop and web software. (e.g., MSOffice products, Google applications and Adobe Creative Cloud applications. Experience with MS 365 end user products, Apple and Windows Operating Systems, Active Directory and Group Policy. (MS Intune, Entra and security center) Experience with Microsoft Intune device management. Experience with common software application packages, equipment platforms, database systems and sources, and training methods. Experience with centralized desktop anti-malware systems. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,393 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 -$ 12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on June 6, 2024. To receive full consideration, apply by June 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 21, 2024
Position Summary The Desktop Support Specialist is responsible for interfacing with our customers in user communication and technical support and will work extensively within the ServiceNow platform in incident assignment, tracking, and completion of assigned tasks. The Desktop Support Specialist will provide hands-on desktop services and other technology related support for faculty, staff, and students. This work is carried out throughout the library and other departments which are supported. This will include Windows, Mac and Chrome OS support, creation and deployment of desktop images, hardware and peripheral repair and troubleshooting of software issues. Duties also include creating and modifying windows group policies and ensuring systems are secured and patched as needed. The incumbent should have experience with help desk ticketing software for tracking and reporting incidents. SDSU has a diverse population of students, faculty, and staff. It is expected that the incumbent can communicate with an ethnically and culturally diverse campus community. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Information Technology and Digital Initiatives (ITDI) Unit is responsible for providing technology services to Students, Faculty and Staff within the University Library and Academic Affairs. ITDI is comprised of the following workgroups: End-User services, Servers and applications, Student Computing Hub, 24/7 Student Area, and Digital Collections. The ITDI Division is a team of approximately 65 student employees and 12 professionals who develop and deliver innovative information technology services for teaching, learning and research. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. As a Hispanic-Serving Institution located on the traditional lands of the indigenous Kumeyaay people, San Diego State University Library is deeply committed to supporting our diverse population of students, faculty, and staff. We strive to honor the broadest range of intersectional identities and diverse social and historical experiences expressed across our campus and pay particular attention to the myriad forms of structural, systemic, and historic oppression that impact our campus community. We are an organization of information professionals dedicated to empowering others to access, interpret, and create knowledge that encourages evidence-based analysis and respectful scholarly debate. We do this by intentionally developing a vibrant collection of print and electronic resources and unique special collections that reflect and amplify the diversity of SDSU. Our collection spans a spectrum of scholarly perspectives and disciplines. Per the American Libraries Association’s Library Bill of Rights , we support intellectual freedom within an environment of academic freedom and neither censor nor limit access to information while protecting the privacy of our users. We develop comprehensive services that contribute to student success, including information literacy instruction, student research engagement, providing access to affordable educational materials, ensuring accessibility across a range of abilities, and providing the technologies necessary for student retention and persistence. We strive to support the success of the whole student both in and out of the classroom by creating programming and spaces that support student wellness and promote lifelong learning. We collaborate with faculty to fulfill SDSU’s teaching and research missions. We emphasize the importance of information literacy and provide faculty with the support structures necessary to advance their curricular and research agendas. We strive to make the library welcoming and accessible to everyone, including members of the public. We intentionally create physical and virtual environments that provide a sense of belonging for all, from the people who greet our community members, to our graphics, informational messages, artwork, furnishings, and facilities. We invest in our employees through practices that advance diversity in hiring, retention, and promotion. We mentor each other and our student assistants in exploring career opportunities in libraries and celebrate the range of experiences, training, and expertise that we all bring to our positions. We encourage our colleagues to develop cultural competencies so that the Library “reflects the diverse communities we serve.” We believe that the library is the heart of the university, and we work tirelessly to make sure the SDSU Library continues to be a site of equity, diversity, and inclusion. For more information regarding the University Library, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Three or more years of professional experience with Windows and Mac desktops. Three or more years of professional experience supporting standard desktop and web software. (e.g., MSOffice products, Google applications and Adobe Creative Cloud applications. Experience with MS 365 end user products, Apple and Windows Operating Systems, Active Directory and Group Policy. (MS Intune, Entra and security center) Experience with Microsoft Intune device management. Experience with common software application packages, equipment platforms, database systems and sources, and training methods. Experience with centralized desktop anti-malware systems. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,393 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 -$ 12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on June 6, 2024. To receive full consideration, apply by June 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 521621; 02/07/2024 - Re-announced ACADEMIC TECHNOLOGY SUPPORT SPECIALIST Information Technology Consultant - Career Center for Effective Teaching and Learning (CETL) Salary Range : $4,912- $12,124/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary position, ends on or before one year from the date of hire; may be extended; may become permanent; exempt classification. Essential Functions : Cal State LA's nationally recognized Center for Effective Teaching and Learning (CETL) provides faculty development programming on teaching best practices with and without the use of academic technology. One of CETL's objectives is to support faculty to effectively leverage active learning, academic technology, and/or teaching best practices to enhance teaching and learning and to ultimately increase student success. Reporting to the Director of Academic Technology and under the leadership of the Executive Director of CETL, the incumbent works in a team environment, facilitating the use of academic technology tools, including the learning management system (LMS), to support effective teaching and learning. The incumbent may provide technology support in person and via email, phone, and online. The incumbent will assist with the day-to-day operations of CETL’s virtual support service as well as develop documentation, tutorials and other resources for faculty, including regular CETL website updates. The incumbent may also consult with faculty on addressing accessibility of course materials and implementing teaching best practices. Incumbent is also directly responsible for the maintenance and support of all CETL department hardware, software, and equipment ensuring their effective use. Required Qualifications & Experience : Incumbent must possess: bachelor’s degree in instructional design, instructional technology, computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study; two years of related job experience; proficiency using learning management systems and other academic technology tools (e.g., Canvas, Panopto, Zoom, Respondus Test Bank, Turnitin); strong proficiency with the Microsoft Office suite, Outlook, Teams and other web conferencing tools; and excellent organizational and time management skills. Incumbent must have the ability to: analyze and troubleshoot hardware and software; develop, edit, and maintain websites, including meeting applicable web accessibility requirements; work independently with minimal supervision; and work in a responsive team environment using excellent written and oral communication skills. Incumbent must demonstrate an interest or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to OfficeHRM@calstatela.edu . California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Experience supporting users with instructional technologies and/or LMS; experience supporting a LMS in a higher education setting. Experience training and/or supporting users with technology, software, or hardware; demonstrated ability to work and communicate with faculty and staff to effectively identify and efficiently meet their technology needs; experience supporting users with video editing tools, lecture capture systems, and/or learning glass; experience in a customer-facing role or working in a customer service-oriented position; experience editing or maintaining websites; general understanding of WCAG standards, use of accessibility tools (e.g., Ally), and/or experience with file remediation to help ensure the accessibility of digital course materials. Closing Date : Review of applications will begin on 2/21/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 07 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 521621; 02/07/2024 - Re-announced ACADEMIC TECHNOLOGY SUPPORT SPECIALIST Information Technology Consultant - Career Center for Effective Teaching and Learning (CETL) Salary Range : $4,912- $12,124/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary position, ends on or before one year from the date of hire; may be extended; may become permanent; exempt classification. Essential Functions : Cal State LA's nationally recognized Center for Effective Teaching and Learning (CETL) provides faculty development programming on teaching best practices with and without the use of academic technology. One of CETL's objectives is to support faculty to effectively leverage active learning, academic technology, and/or teaching best practices to enhance teaching and learning and to ultimately increase student success. Reporting to the Director of Academic Technology and under the leadership of the Executive Director of CETL, the incumbent works in a team environment, facilitating the use of academic technology tools, including the learning management system (LMS), to support effective teaching and learning. The incumbent may provide technology support in person and via email, phone, and online. The incumbent will assist with the day-to-day operations of CETL’s virtual support service as well as develop documentation, tutorials and other resources for faculty, including regular CETL website updates. The incumbent may also consult with faculty on addressing accessibility of course materials and implementing teaching best practices. Incumbent is also directly responsible for the maintenance and support of all CETL department hardware, software, and equipment ensuring their effective use. Required Qualifications & Experience : Incumbent must possess: bachelor’s degree in instructional design, instructional technology, computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study; two years of related job experience; proficiency using learning management systems and other academic technology tools (e.g., Canvas, Panopto, Zoom, Respondus Test Bank, Turnitin); strong proficiency with the Microsoft Office suite, Outlook, Teams and other web conferencing tools; and excellent organizational and time management skills. Incumbent must have the ability to: analyze and troubleshoot hardware and software; develop, edit, and maintain websites, including meeting applicable web accessibility requirements; work independently with minimal supervision; and work in a responsive team environment using excellent written and oral communication skills. Incumbent must demonstrate an interest or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to OfficeHRM@calstatela.edu . California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Experience supporting users with instructional technologies and/or LMS; experience supporting a LMS in a higher education setting. Experience training and/or supporting users with technology, software, or hardware; demonstrated ability to work and communicate with faculty and staff to effectively identify and efficiently meet their technology needs; experience supporting users with video editing tools, lecture capture systems, and/or learning glass; experience in a customer-facing role or working in a customer service-oriented position; experience editing or maintaining websites; general understanding of WCAG standards, use of accessibility tools (e.g., Ally), and/or experience with file remediation to help ensure the accessibility of digital course materials. Closing Date : Review of applications will begin on 2/21/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 07 2024 Pacific Standard Time Applications close: Closing Date/Time:
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition Priority Application Date : May 20, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY : Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e attach a Cover Letter and Resume with your completed application. Address in your cover letter why you want to work for PHC, as well as what interests you in working with the local Missoula refugee population in a healthcare setting. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Refugee Health- This position provides support and works collaboratively with a team to address barriers to accessing health care and social services for Partnership Health Center (PHC) patients. This position will work closely with clinic staff and is focused on working with individuals in Missoula’s Refugee population. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Performs advanced level administrative support duties for programs within Partnership Health Center (PHC) to relieve department professionals and managers of important detail work. Representative Examples of Work Provides administrative support for one or more major health programs; performs data entry requiring specialized programmatic knowledge; maintains logs; manages data; maintains electronic and hard copy files. Performs direct patient contact in facilitating patient throughput in specialized PHC programs. Completes intake and registration of patients, reviews patient charts and inputs information into various electronic health record systems. Facilitates patient flow to ensure schedules are timely. Answers inquiries from the public about a wide variety of program issues and County or departmental policies, rules and regulations. Assists in the dissemination of information necessary to implement programs and County or departmental policies. Performs complex administrative support work requiring the exercise of independent judgment. Takes meeting notes and prepares minutes. Composes and prepares correspondence. Creates reports and forms. Obtains information to complete detailed forms and applications. Assists in obtaining and compiling information and data for use in special reports; uses software to maintain department web pages; conducts research on assigned subjects; uses database applications to run reports and create graphs or charts for reports; may use desk top publishing to create brochures; newsletters or other publications. Prepares, establishes and maintains accurate, complex schedules for providers and clinic facilities using eClinicalWorks; maintains lists for provider on-call coverage. Participates in quality assurance and quality improvement activities. Maintains logs; manages peer review and qualification data. Performs administrative and support tasks including: reception of callers and visitors; scheduling appointments and special events; preparing schedules, disseminating mail and other information; maintaining files; preparing payroll forms; receiving payments by credit card, check and cash; balancing receipts to daily reports; and invoicing. May train and orient new employees. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Executive Director or designee. SUPERVISION EXERCISED : None. May serve as a lead worker or as team leader on a specific project or program. WORKING RELATIONSHIPS : Numerous contacts with employees in other PHC divisions, other county departments and with the general public to obtain, clarify or give facts or information and to coordinate or advise on work efforts and to resolve operating problems. Minimum Qualifications EDUCATION : Requires high school graduation or GED equivalent. EXPERIENCE : Requires three years of increasingly responsible administrative support work which included working with the general public, and performing word-processing and data entry. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: KNOWLEDGE : Considerable knowledge of modern office practices, County office policies and departmental work routines. Considerable knowledge of public policy, public access and process with regard to departmental functions. Considerable knowledge of business English, grammar, spelling, punctuation and math. Working knowledge of billing and bookkeeping. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in the use of electronic medical records. Skill in use of a personal computer and related software (word-processing, spreadsheet, database, email). Skill in the use of a keyboard for data entry. ABILITIES : Ability to effectively communicate, orally and in writing, with a wide variety of people. Ability to provide information to the public on a wide range of topics. Ability to make responsible decisions in accordance with established policies and procedures. Ability to coordinate and respond to multiple demands in a stressful setting. Ability to meet deadlines. Ability to establish and maintain effective working relationships with individuals and groups from diverse backgrounds. Ability to maintain confidentiality. Physical/Environmental Demands The work is commonly performed in an office setting with a considerable amount of time using a computer. May require occasional light lifting (up to 20 lbs.). The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
May 08, 2024
Full Time
Definition Priority Application Date : May 20, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY : Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e attach a Cover Letter and Resume with your completed application. Address in your cover letter why you want to work for PHC, as well as what interests you in working with the local Missoula refugee population in a healthcare setting. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Refugee Health- This position provides support and works collaboratively with a team to address barriers to accessing health care and social services for Partnership Health Center (PHC) patients. This position will work closely with clinic staff and is focused on working with individuals in Missoula’s Refugee population. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Performs advanced level administrative support duties for programs within Partnership Health Center (PHC) to relieve department professionals and managers of important detail work. Representative Examples of Work Provides administrative support for one or more major health programs; performs data entry requiring specialized programmatic knowledge; maintains logs; manages data; maintains electronic and hard copy files. Performs direct patient contact in facilitating patient throughput in specialized PHC programs. Completes intake and registration of patients, reviews patient charts and inputs information into various electronic health record systems. Facilitates patient flow to ensure schedules are timely. Answers inquiries from the public about a wide variety of program issues and County or departmental policies, rules and regulations. Assists in the dissemination of information necessary to implement programs and County or departmental policies. Performs complex administrative support work requiring the exercise of independent judgment. Takes meeting notes and prepares minutes. Composes and prepares correspondence. Creates reports and forms. Obtains information to complete detailed forms and applications. Assists in obtaining and compiling information and data for use in special reports; uses software to maintain department web pages; conducts research on assigned subjects; uses database applications to run reports and create graphs or charts for reports; may use desk top publishing to create brochures; newsletters or other publications. Prepares, establishes and maintains accurate, complex schedules for providers and clinic facilities using eClinicalWorks; maintains lists for provider on-call coverage. Participates in quality assurance and quality improvement activities. Maintains logs; manages peer review and qualification data. Performs administrative and support tasks including: reception of callers and visitors; scheduling appointments and special events; preparing schedules, disseminating mail and other information; maintaining files; preparing payroll forms; receiving payments by credit card, check and cash; balancing receipts to daily reports; and invoicing. May train and orient new employees. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Executive Director or designee. SUPERVISION EXERCISED : None. May serve as a lead worker or as team leader on a specific project or program. WORKING RELATIONSHIPS : Numerous contacts with employees in other PHC divisions, other county departments and with the general public to obtain, clarify or give facts or information and to coordinate or advise on work efforts and to resolve operating problems. Minimum Qualifications EDUCATION : Requires high school graduation or GED equivalent. EXPERIENCE : Requires three years of increasingly responsible administrative support work which included working with the general public, and performing word-processing and data entry. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: KNOWLEDGE : Considerable knowledge of modern office practices, County office policies and departmental work routines. Considerable knowledge of public policy, public access and process with regard to departmental functions. Considerable knowledge of business English, grammar, spelling, punctuation and math. Working knowledge of billing and bookkeeping. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in the use of electronic medical records. Skill in use of a personal computer and related software (word-processing, spreadsheet, database, email). Skill in the use of a keyboard for data entry. ABILITIES : Ability to effectively communicate, orally and in writing, with a wide variety of people. Ability to provide information to the public on a wide range of topics. Ability to make responsible decisions in accordance with established policies and procedures. Ability to coordinate and respond to multiple demands in a stressful setting. Ability to meet deadlines. Ability to establish and maintain effective working relationships with individuals and groups from diverse backgrounds. Ability to maintain confidentiality. Physical/Environmental Demands The work is commonly performed in an office setting with a considerable amount of time using a computer. May require occasional light lifting (up to 20 lbs.). The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition Priority Application Date : May 16, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY : Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e attach a Cover Letter and Resume with your completed application. Address in your cover letter why you want to work for PHC, as well as which department would suit you best and why. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Blue Heron Place- This position provides support and works collaboratively with a team to address barriers to accessing health care, housing and social services for Partnership Health Center (PHC) patients. This position will work on the Community Care Team. It is focused on working with individuals who were recently housed at Blue Heron Place, and who, prior to this housing opportunity, experienced chronic houselessness. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Performs advanced level administrative support duties for programs within Partnership Health Center (PHC) to relieve department professionals and managers of important detail work. Representative Examples of Work Provides administrative support for one or more major health programs; performs data entry requiring specialized programmatic knowledge; maintains logs; manages data; maintains electronic and hard copy files. Performs direct patient contact in facilitating patient throughput in specialized PHC programs. Completes intake and registration of patients, reviews patient charts and inputs information into various electronic health record systems. Facilitates patient flow to ensure schedules are timely. Answers inquiries from the public about a wide variety of program issues and County or departmental policies, rules and regulations. Assists in the dissemination of information necessary to implement programs and County or departmental policies. Performs complex administrative support work requiring the exercise of independent judgment. Takes meeting notes and prepares minutes. Composes and prepares correspondence. Creates reports and forms. Obtains information to complete detailed forms and applications. Assists in obtaining and compiling information and data for use in special reports; uses software to maintain department web pages; conducts research on assigned subjects; uses database applications to run reports and create graphs or charts for reports; may use desk top publishing to create brochures; newsletters or other publications. Prepares, establishes and maintains accurate, complex schedules for providers and clinic facilities using eClinicalWorks; maintains lists for provider on-call coverage. Participates in quality assurance and quality improvement activities. Maintains logs; manages peer review and qualification data. Performs administrative and support tasks including: reception of callers and visitors; scheduling appointments and special events; preparing schedules, disseminating mail and other information; maintaining files; preparing payroll forms; receiving payments by credit card, check and cash; balancing receipts to daily reports; and invoicing. May train and orient new employees. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Executive Director or designee. SUPERVISION EXERCISED : None. May serve as a lead worker or as team leader on a specific project or program. WORKING RELATIONSHIPS : Numerous contacts with employees in other PHC divisions, other county departments and with the general public to obtain, clarify or give facts or information and to coordinate or advise on work efforts and to resolve operating problems. Minimum Qualifications EDUCATION : Requires high school graduation or GED equivalent. EXPERIENCE : Requires three years of increasingly responsible administrative support work which included working with the general public, and performing word-processing and data entry. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: KNOWLEDGE : Considerable knowledge of modern office practices, County office policies and departmental work routines. Considerable knowledge of public policy, public access and process with regard to departmental functions. Considerable knowledge of business English, grammar, spelling, punctuation and math. Working knowledge of billing and bookkeeping. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in the use of electronic medical records. Skill in use of a personal computer and related software (word-processing, spreadsheet, database, email). Skill in the use of a keyboard for data entry. ABILITIES : Ability to effectively communicate, orally and in writing, with a wide variety of people. Ability to provide information to the public on a wide range of topics. Ability to make responsible decisions in accordance with established policies and procedures. Ability to coordinate and respond to multiple demands in a stressful setting. Ability to meet deadlines. Ability to establish and maintain effective working relationships with individuals and groups from diverse backgrounds. Ability to maintain confidentiality. Physical/Environmental Demands The work is commonly performed in an office setting with a considerable amount of time using a computer. May require occasional light lifting (up to 20 lbs.). The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
May 04, 2024
Full Time
Definition Priority Application Date : May 16, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY : Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e attach a Cover Letter and Resume with your completed application. Address in your cover letter why you want to work for PHC, as well as which department would suit you best and why. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Blue Heron Place- This position provides support and works collaboratively with a team to address barriers to accessing health care, housing and social services for Partnership Health Center (PHC) patients. This position will work on the Community Care Team. It is focused on working with individuals who were recently housed at Blue Heron Place, and who, prior to this housing opportunity, experienced chronic houselessness. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Performs advanced level administrative support duties for programs within Partnership Health Center (PHC) to relieve department professionals and managers of important detail work. Representative Examples of Work Provides administrative support for one or more major health programs; performs data entry requiring specialized programmatic knowledge; maintains logs; manages data; maintains electronic and hard copy files. Performs direct patient contact in facilitating patient throughput in specialized PHC programs. Completes intake and registration of patients, reviews patient charts and inputs information into various electronic health record systems. Facilitates patient flow to ensure schedules are timely. Answers inquiries from the public about a wide variety of program issues and County or departmental policies, rules and regulations. Assists in the dissemination of information necessary to implement programs and County or departmental policies. Performs complex administrative support work requiring the exercise of independent judgment. Takes meeting notes and prepares minutes. Composes and prepares correspondence. Creates reports and forms. Obtains information to complete detailed forms and applications. Assists in obtaining and compiling information and data for use in special reports; uses software to maintain department web pages; conducts research on assigned subjects; uses database applications to run reports and create graphs or charts for reports; may use desk top publishing to create brochures; newsletters or other publications. Prepares, establishes and maintains accurate, complex schedules for providers and clinic facilities using eClinicalWorks; maintains lists for provider on-call coverage. Participates in quality assurance and quality improvement activities. Maintains logs; manages peer review and qualification data. Performs administrative and support tasks including: reception of callers and visitors; scheduling appointments and special events; preparing schedules, disseminating mail and other information; maintaining files; preparing payroll forms; receiving payments by credit card, check and cash; balancing receipts to daily reports; and invoicing. May train and orient new employees. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Executive Director or designee. SUPERVISION EXERCISED : None. May serve as a lead worker or as team leader on a specific project or program. WORKING RELATIONSHIPS : Numerous contacts with employees in other PHC divisions, other county departments and with the general public to obtain, clarify or give facts or information and to coordinate or advise on work efforts and to resolve operating problems. Minimum Qualifications EDUCATION : Requires high school graduation or GED equivalent. EXPERIENCE : Requires three years of increasingly responsible administrative support work which included working with the general public, and performing word-processing and data entry. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: KNOWLEDGE : Considerable knowledge of modern office practices, County office policies and departmental work routines. Considerable knowledge of public policy, public access and process with regard to departmental functions. Considerable knowledge of business English, grammar, spelling, punctuation and math. Working knowledge of billing and bookkeeping. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in the use of electronic medical records. Skill in use of a personal computer and related software (word-processing, spreadsheet, database, email). Skill in the use of a keyboard for data entry. ABILITIES : Ability to effectively communicate, orally and in writing, with a wide variety of people. Ability to provide information to the public on a wide range of topics. Ability to make responsible decisions in accordance with established policies and procedures. Ability to coordinate and respond to multiple demands in a stressful setting. Ability to meet deadlines. Ability to establish and maintain effective working relationships with individuals and groups from diverse backgrounds. Ability to maintain confidentiality. Physical/Environmental Demands The work is commonly performed in an office setting with a considerable amount of time using a computer. May require occasional light lifting (up to 20 lbs.). The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Merced County, CA
Merced, California, United States
Examples of Duties Please Note: This recruitment is being established to obtain a current eligible list for both Full-Time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is up to $17.18 per hour. Duties may include, but are not limited to, the following: Learns to interview and participate in educational and clinical settings; assist consumers to complete forms. Learns to assist outreach Behavioral Health and Recovery Services, Social Services, or Probation staff in linking consumers with resources and in appropriate level of care. Learns to lead activity groups and prevocational groups in a program setting. Learns to identify and utilize appropriate community agencies for referral of consumers. May work in non-traditional settings such as community shelters, outreach programs, etc. Prepare routine reports and correspondence and maintain consumer records. Participates in in-service or other training courses and staff meetings. May assist consumers in various skills needed for craft activities and transport to various activities. May assist therapists, social workers, or probation officers with communication with non-English speaking consumers. Helps provide a therapeutic climate for patients by listening and socializing with them. Other duties as assigned. Minimum Qualifications Experience: Background with Behavioral Health and Recovery Services, Child Welfare, or Criminal Justice System as a consumer, family member, or significant other of a consumer. Education: Must be able to read and write at the level required by the specific job assignment. Special Requirement: Possess a valid California Driver License at the time of appointment and maintain, for some positions in this classification. Desirable: Background in assisting persons with histories of alcohol and drug abuse. Six (6) months experience with direct contact in a behavioral health and recovery service, medical, probation, or human service setting. Six (6) months experience in a health related field providing services to consumer and/or continuous consumer contact. High school diploma or equivalent. Bilingual is preferred. SOME POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2, B Essential Functions ESSENTIAL FUNCTIONS: Communicate effectively with others in person and over the telephone. Meet deadlines under stressful conditions; complete multiple projects with conflicting deadlines. Ability to identify potential conflicts and refer appropriately. Effectively work with culturally diverse populations. Maintain confidential information in accordance with legal standards and/or County regulations. Understand and ensure compliance with policies, procedures and regulations. Frequent use of depth perception, peripheral vision and color perception. Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects. Kneel, bend, twist, squat, balance and crawl; occasionally lift and carry up to 40 pounds. Frequent use of hand-eye coordination; normal dexterity, frequent holding and grasping. Frequent use of data entry device including repetitive hand and arm motion. Regular attendance is an essential function. Knowledge of: Basic knowledge of principles, procedures, techniques, and trends of providing rehabilitation services for Behavioral Health and Recovery Services, Social Services, or Probation consumers and/or those with alcohol and drug addictions. Basic knowledge of Behavioral Health and Recovery Services characteristics, Social Service Agencies, and the Criminal Justice system. Have knowledge of scope, availability, and activities of community resources, including other Behavioral Health and Recovery Services, Social Service Agencies, and/or Probation. Knowledge of Behavioral Health and Recovery Services, Social Services, and/or Probation Services from a consumer's perspective. Ability to: Develop and maintain effective working relationships with consumers and families, co-workers and those contacted during the course of work. Organize and coordinate basic living skills activities. Assist with development and implementation of consumer plan of care. Maintain the confidentiality of consumer information. Prepare reports and notes within timelines; understand and follow oral and written instructions. Document consumer progress on stated goals and objectives. Empathize with consumers; understand and accept differences in human behavior. Communicate effectively, orally and in writing; benefit from training. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE Medical Insurance - Merced County offers five Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units. Anthem 200 EPO Anthem 500 EPO Anthem 1500 EPO Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA) Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA) Dental Insurance -Delta Dental Calendar Year Maximums County pays 100% of the premium for employees and 50% for dependent(s) Vision Insurance - VSP County pays 100% of the premium for employees and 50% for dependent(s) DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
May 21, 2024
Full Time
Examples of Duties Please Note: This recruitment is being established to obtain a current eligible list for both Full-Time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is up to $17.18 per hour. Duties may include, but are not limited to, the following: Learns to interview and participate in educational and clinical settings; assist consumers to complete forms. Learns to assist outreach Behavioral Health and Recovery Services, Social Services, or Probation staff in linking consumers with resources and in appropriate level of care. Learns to lead activity groups and prevocational groups in a program setting. Learns to identify and utilize appropriate community agencies for referral of consumers. May work in non-traditional settings such as community shelters, outreach programs, etc. Prepare routine reports and correspondence and maintain consumer records. Participates in in-service or other training courses and staff meetings. May assist consumers in various skills needed for craft activities and transport to various activities. May assist therapists, social workers, or probation officers with communication with non-English speaking consumers. Helps provide a therapeutic climate for patients by listening and socializing with them. Other duties as assigned. Minimum Qualifications Experience: Background with Behavioral Health and Recovery Services, Child Welfare, or Criminal Justice System as a consumer, family member, or significant other of a consumer. Education: Must be able to read and write at the level required by the specific job assignment. Special Requirement: Possess a valid California Driver License at the time of appointment and maintain, for some positions in this classification. Desirable: Background in assisting persons with histories of alcohol and drug abuse. Six (6) months experience with direct contact in a behavioral health and recovery service, medical, probation, or human service setting. Six (6) months experience in a health related field providing services to consumer and/or continuous consumer contact. High school diploma or equivalent. Bilingual is preferred. SOME POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2, B Essential Functions ESSENTIAL FUNCTIONS: Communicate effectively with others in person and over the telephone. Meet deadlines under stressful conditions; complete multiple projects with conflicting deadlines. Ability to identify potential conflicts and refer appropriately. Effectively work with culturally diverse populations. Maintain confidential information in accordance with legal standards and/or County regulations. Understand and ensure compliance with policies, procedures and regulations. Frequent use of depth perception, peripheral vision and color perception. Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects. Kneel, bend, twist, squat, balance and crawl; occasionally lift and carry up to 40 pounds. Frequent use of hand-eye coordination; normal dexterity, frequent holding and grasping. Frequent use of data entry device including repetitive hand and arm motion. Regular attendance is an essential function. Knowledge of: Basic knowledge of principles, procedures, techniques, and trends of providing rehabilitation services for Behavioral Health and Recovery Services, Social Services, or Probation consumers and/or those with alcohol and drug addictions. Basic knowledge of Behavioral Health and Recovery Services characteristics, Social Service Agencies, and the Criminal Justice system. Have knowledge of scope, availability, and activities of community resources, including other Behavioral Health and Recovery Services, Social Service Agencies, and/or Probation. Knowledge of Behavioral Health and Recovery Services, Social Services, and/or Probation Services from a consumer's perspective. Ability to: Develop and maintain effective working relationships with consumers and families, co-workers and those contacted during the course of work. Organize and coordinate basic living skills activities. Assist with development and implementation of consumer plan of care. Maintain the confidentiality of consumer information. Prepare reports and notes within timelines; understand and follow oral and written instructions. Document consumer progress on stated goals and objectives. Empathize with consumers; understand and accept differences in human behavior. Communicate effectively, orally and in writing; benefit from training. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE Medical Insurance - Merced County offers five Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units. Anthem 200 EPO Anthem 500 EPO Anthem 1500 EPO Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA) Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA) Dental Insurance -Delta Dental Calendar Year Maximums County pays 100% of the premium for employees and 50% for dependent(s) Vision Insurance - VSP County pays 100% of the premium for employees and 50% for dependent(s) DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Administrative Support Coordinator ITEPP/ELITE Scholars Department: ITEPP/ELITE Scholars Job #535214 First Review Date: Wednesday, March 27, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535214) Administrative Support Coordinator I, Administrative Support Coordinator ITEPP/ELITE Scholars, Salary Range: $3,505 - $5,508 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Department of Indian Tribal & Education Personnel Program/ELITE Scholars. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Coordinator for ITEPP & ELITE Scholars, this position provides administrative coordination and support to the ELITE Scholars and ITEPP programs. This includes the Coordinator, Student Support Specialist, and student staff. The Administrative Support Coordinator position provides support for the ELITE Scholars and ITEPP programs with all fiscal transactions, events, travel, budgeting, and programming oversight. Additionally, the ASC oversees the management of the office and trains and provides lead work direction to multiple student assistants. Key Responsibilities: 25% Administrative Support: Receives and composes sensitive correspondence and other communications; Maintains paper and electronic filing systems; responsible for creating and maintaining departmental procedures manual; Arranges and creates meetings to support ELITE Scholars; Responsible for tracking incoming communication with prospective students or partners, and then referring them to the correct person(s)/department(s); Responsible for office inventory, equipment maintenance, and ordering supplies; assists with the submission of requisitions and purchase orders as required; Prepares and submits ProCards; Processes reimbursements and other expense-related activities; Tracks and maintain shadow budget for the program, including stateside, advancement, and auxiliary funding. Support and editing for website 25% Customer/Client Services Supports and coordinates general office activities and provides and oversees all reception services, including receiving a wide variety of visitors, including students, staff, alumni, and community members. Assists with travel arrangements for the coordinator, student services specialist, and students; this includes booking travel, submitting travel authorizations and expense reports in a timely manner. Assess student issues for appropriate referral in the main ELITE Scholars office. Acts as the key advisor for the department and is responsible for requesting PeopleSoft access, key cards, phone line connections, printer payments, maintenance requests, makes room reservations, etc. 30% Special Events Coordination and Support: Supports and/or coordinates the planning special events; Performs event-based budget reconciliation and reporting using financial reporting spreadsheets; Assists in the outreach and promotion of events; Responsible for ongoing coordination of welcome and graduation receptions 15% Student staff and Interns Oversees and trains the department office student assistants; Orienting and onboarding all undergraduate and graduate student assistants; Establishes priorities and workflow, delegating work as needed; and completes student time sheets; Provides support for onboarding, orientation, and other tasks related to interns 5% Other Duties as Assigned: Knowledge, Skills, and Abilities Associated with this Position Include: Experience to be fully functional in all technical aspects of work assignments) Organizational, task and time management skills, including planning, prioritizing, and managing work in a confidential office setting with diverse demands and frequent interruptions. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects: Recognizing and quickly accommodating changing priorities; performing detail work accurately and efficiently. Problem solving and researching solutions; using independent judgment in decision making; ability to work independently. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature: Excellent communication and collaboration skills, including the ability to establish and maintain positive working relationships, communicate effectively with a diverse population, and demonstrate excellent interpersonal skills. Skills in establishing and maintaining positive working relationships, communicating effectively with a diverse population, and demonstrating excellent interpersonal skills. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. A knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications: Knowledge of: Grant writing and expenditure processes. Experience working with foster youth Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first reviews is Wednesday, March 27, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1035 Publication Date: March 12, 2024 Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 13, 2024
Administrative Support Coordinator ITEPP/ELITE Scholars Department: ITEPP/ELITE Scholars Job #535214 First Review Date: Wednesday, March 27, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535214) Administrative Support Coordinator I, Administrative Support Coordinator ITEPP/ELITE Scholars, Salary Range: $3,505 - $5,508 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Department of Indian Tribal & Education Personnel Program/ELITE Scholars. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Coordinator for ITEPP & ELITE Scholars, this position provides administrative coordination and support to the ELITE Scholars and ITEPP programs. This includes the Coordinator, Student Support Specialist, and student staff. The Administrative Support Coordinator position provides support for the ELITE Scholars and ITEPP programs with all fiscal transactions, events, travel, budgeting, and programming oversight. Additionally, the ASC oversees the management of the office and trains and provides lead work direction to multiple student assistants. Key Responsibilities: 25% Administrative Support: Receives and composes sensitive correspondence and other communications; Maintains paper and electronic filing systems; responsible for creating and maintaining departmental procedures manual; Arranges and creates meetings to support ELITE Scholars; Responsible for tracking incoming communication with prospective students or partners, and then referring them to the correct person(s)/department(s); Responsible for office inventory, equipment maintenance, and ordering supplies; assists with the submission of requisitions and purchase orders as required; Prepares and submits ProCards; Processes reimbursements and other expense-related activities; Tracks and maintain shadow budget for the program, including stateside, advancement, and auxiliary funding. Support and editing for website 25% Customer/Client Services Supports and coordinates general office activities and provides and oversees all reception services, including receiving a wide variety of visitors, including students, staff, alumni, and community members. Assists with travel arrangements for the coordinator, student services specialist, and students; this includes booking travel, submitting travel authorizations and expense reports in a timely manner. Assess student issues for appropriate referral in the main ELITE Scholars office. Acts as the key advisor for the department and is responsible for requesting PeopleSoft access, key cards, phone line connections, printer payments, maintenance requests, makes room reservations, etc. 30% Special Events Coordination and Support: Supports and/or coordinates the planning special events; Performs event-based budget reconciliation and reporting using financial reporting spreadsheets; Assists in the outreach and promotion of events; Responsible for ongoing coordination of welcome and graduation receptions 15% Student staff and Interns Oversees and trains the department office student assistants; Orienting and onboarding all undergraduate and graduate student assistants; Establishes priorities and workflow, delegating work as needed; and completes student time sheets; Provides support for onboarding, orientation, and other tasks related to interns 5% Other Duties as Assigned: Knowledge, Skills, and Abilities Associated with this Position Include: Experience to be fully functional in all technical aspects of work assignments) Organizational, task and time management skills, including planning, prioritizing, and managing work in a confidential office setting with diverse demands and frequent interruptions. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects: Recognizing and quickly accommodating changing priorities; performing detail work accurately and efficiently. Problem solving and researching solutions; using independent judgment in decision making; ability to work independently. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature: Excellent communication and collaboration skills, including the ability to establish and maintain positive working relationships, communicate effectively with a diverse population, and demonstrate excellent interpersonal skills. Skills in establishing and maintaining positive working relationships, communicating effectively with a diverse population, and demonstrating excellent interpersonal skills. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. A knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications: Knowledge of: Grant writing and expenditure processes. Experience working with foster youth Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first reviews is Wednesday, March 27, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1035 Publication Date: March 12, 2024 Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Announcement Number: 47070 Open to all qualified persons. Posted 04/15/2024 Close Date: 06/07/2024 Recruiter: SUSAN ASHLEY Phone: (775)684-0132 Email: q.ashley@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/ Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses, evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above. Special Notes For most positions in this series, applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Candidates must submit to background checks and fingerprinting upon appointment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Have you attached a typing test that shows a minimum of 25 wpm? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 23, 2024
Full Time
Announcement Number: 47070 Open to all qualified persons. Posted 04/15/2024 Close Date: 06/07/2024 Recruiter: SUSAN ASHLEY Phone: (775)684-0132 Email: q.ashley@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/ Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses, evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above. Special Notes For most positions in this series, applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Candidates must submit to background checks and fingerprinting upon appointment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Have you attached a typing test that shows a minimum of 25 wpm? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47071 Open to all qualified persons. Posted 04/15/2024 Close Date: 06/07/2024 Recruiter: SUSAN ASHLEY Phone: (775)684-0132 Email: q.ashley@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/ Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses, evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above. Special Notes For most positions in this series, applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Candidates must submit to background checks and fingerprinting upon appointment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Have you attached a typing test that shows a minimum of 25 wpm? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 23, 2024
Full Time
Announcement Number: 47071 Open to all qualified persons. Posted 04/15/2024 Close Date: 06/07/2024 Recruiter: SUSAN ASHLEY Phone: (775)684-0132 Email: q.ashley@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/ Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses, evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above. Special Notes For most positions in this series, applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Candidates must submit to background checks and fingerprinting upon appointment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Have you attached a typing test that shows a minimum of 25 wpm? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47071 Open to all qualified persons. Posted 04/15/2024 Close Date: 06/07/2024 Recruiter: SUSAN ASHLEY Phone: (775)684-0132 Email: q.ashley@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/ Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses, evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above. Special Notes For most positions in this series, applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Candidates must submit to background checks and fingerprinting upon appointment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Have you attached a typing test that shows a minimum of 25 wpm? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 23, 2024
Full Time
Announcement Number: 47071 Open to all qualified persons. Posted 04/15/2024 Close Date: 06/07/2024 Recruiter: SUSAN ASHLEY Phone: (775)684-0132 Email: q.ashley@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/ Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses, evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above. Special Notes For most positions in this series, applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Candidates must submit to background checks and fingerprinting upon appointment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Have you attached a typing test that shows a minimum of 25 wpm? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 47071 Open to all qualified persons. Posted 04/15/2024 Close Date: 06/07/2024 Recruiter: SUSAN ASHLEY Phone: (775)684-0132 Email: q.ashley@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/ Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses, evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above. Special Notes For most positions in this series, applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Candidates must submit to background checks and fingerprinting upon appointment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Have you attached a typing test that shows a minimum of 25 wpm? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 23, 2024
Full Time
Announcement Number: 47071 Open to all qualified persons. Posted 04/15/2024 Close Date: 06/07/2024 Recruiter: SUSAN ASHLEY Phone: (775)684-0132 Email: q.ashley@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/ Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses, evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above. Special Notes For most positions in this series, applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Candidates must submit to background checks and fingerprinting upon appointment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Have you attached a typing test that shows a minimum of 25 wpm? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47071 Open to all qualified persons. Posted 04/15/2024 Close Date: 06/07/2024 Recruiter: SUSAN ASHLEY Phone: (775)684-0132 Email: q.ashley@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/ Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses, evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above. Special Notes For most positions in this series, applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Candidates must submit to background checks and fingerprinting upon appointment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Have you attached a typing test that shows a minimum of 25 wpm? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 23, 2024
Full Time
Announcement Number: 47071 Open to all qualified persons. Posted 04/15/2024 Close Date: 06/07/2024 Recruiter: SUSAN ASHLEY Phone: (775)684-0132 Email: q.ashley@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/ Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses, evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above. Special Notes For most positions in this series, applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Candidates must submit to background checks and fingerprinting upon appointment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Have you attached a typing test that shows a minimum of 25 wpm? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47070 Open to all qualified persons. Posted 04/15/2024 Close Date: 06/07/2024 Recruiter: SUSAN ASHLEY Phone: (775)684-0132 Email: q.ashley@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/ Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses, evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above. Special Notes For most positions in this series, applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Candidates must submit to background checks and fingerprinting upon appointment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Have you attached a typing test that shows a minimum of 25 wpm? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 23, 2024
Full Time
Announcement Number: 47070 Open to all qualified persons. Posted 04/15/2024 Close Date: 06/07/2024 Recruiter: SUSAN ASHLEY Phone: (775)684-0132 Email: q.ashley@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/ Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses, evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above. Special Notes For most positions in this series, applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Candidates must submit to background checks and fingerprinting upon appointment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Have you attached a typing test that shows a minimum of 25 wpm? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204