California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $4,912 - $6,200 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT Enrollment Management & Services (EM&S) advances the educational mission of the University by providing leadership for the University's enrollment planning and management efforts. The department is responsible for providing comprehensive services and programs that promote the recruitment, matriculation, financial support and academic success of students. Specific responsibilities include: enrollment management and providing associated services to a variety of stakeholders utilizing the PeopleSoft enterprise system, supplemental software applications, and comprehensive reporting systems which support the enrollment planning process with critical data for student, academic, and financial planning. The Office of Student Systems and Operations (SSO) was formed to provide ongoing coordination and continuity between Enrollment Management & Services and the University’s central enterprise systems support teams. SSO supports EM&S administrative offices, academic departments, faculty, staff, and students in their use of PeopleSoft Campus Solutions and related student systems. SSO objectives are to maximize the benefits of PeopleSoft; interact with the university’s Division of Information Technology and other central systems support organizations; advise and alert other administrative areas on potential impacts; coordinate system usage and changes; manage system upgrades; and create, support, and maintain EM&S ancillary systems. DUTIES AND RESPONSIBILITIES Division and University Reports and Data Sets: Provide assistance and support to the Sr. Analyst Programmer. Develop proficiency in understanding student data elements and reporting tools (including PeopleSoft queries and reports). Write PeopleSoft queries as needed. Develop proficiency in data warehouse data tables. Perform data validation across a variety of key metrics. Analyze and verify reports to ensure data integrity. Create data sets for use by others. Plan, extract, generate and web-publish select university reports over a range of topics including FTES taught, FTEF by type, student/faculty ratios (SFR), major-faculty ratios (MFR), demographic profiles, and others. Develop data project specifications and seek to improve information delivery systems as well as delivery based on specified reporting schedules. Develop validated data models and reports for class schedule; faculty workload, diversity, salary, and tenure density; and instructional productivity and efficiency. Develop data models, validation methods, reporting templates, automated data delivery methods, and standard operating procedures for long-term sustainability and consistency of data and reports. Working from often vague specifications provided by users unfamiliar with the wide range of data possibilities, analyze reporting requirements, timeframe, complexity, and priority. Consult as needed to clarify requirements, supporting users with knowledge of data elements and typical reporting standards. Determine the appropriate data extraction and information delivery methodology. Meet immediate needs and leverage work to improve long-term ability to address future requests. Utilize multiple platforms in data work including (but not limited to): Oracle databases, SQL, Tableau, and Data warehouses. Dashboard development and Maintenance: Collaborate in the development of standard data models with report developers, programmers, and data architects in Institutional Research, Planning and Analytics (IRPA) and Business Intelligence. Provide knowledge transfer from other standard reporting to dashboard efforts. Make recommendations on method and source of data extraction. Coordinate with senior programmers in conversions of existing static reports to appropriate data dashboard presentations through independent and collaborative dashboard programming projects. Work with data end users to develop established and understood schedules for automated data delivery and notifications. Develop new and enhance existing dashboards utilizing the Tableau platform. Coordinate on the development of a roadmap for data dashboard development and deployment in alignment with University Strategic Plan and Academic Master Plan. Respond to dashboard maintenance requests and develop timetable and methodology for regular updates or improvements to existing dashboards. Systems Design and Support In collaboration with the Sr. Analyst Programmer analyze user system and application needs, determine and evaluate alternative solutions and approaches to meeting those needs, and select the optimal technology solution. Develop specifications and requirements for the optimal integration and implementation of systems and equipment. Design and support application programs to meet user requirements that optimize the use of available resources. Provide continual support of systems utilized by Academic Affairs including (but not limited to): Catalog and Curriculum Support (Curriculog/Acalog), Expanded Course Outlines (ECO), and other cloud/web based solutions including department websites. CSU APDB Reporting: In collaboration with Sr. Analyst Programmer, Academic Programs scheduling team and Research Analyst, support reporting of information to the CSU Academic Planning Database (APDB). For each term, collaborate in the execution of the APDB and Faculty Workload reporting processes. Generate reports from PeopleSoft, make edits to the generated flat files, ensure accuracy of the data, and submit in a timely manner an error free report that complies with the guidelines and requirements of the CSU Chancellor's Office. QUALIFICATIONS To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior-level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Master's degree in computer science, data analytics, or related field. Technical Skills: Working knowledge of student data. Functional understanding of one or more Campus Solutions modules including: Admissions, Student Records, Financial Aid, Campus Community, and/or Academic Advising. Career-level proficiency in data retrieval/presentation tools including (but not limited to): SQL, Veera software, Tableau Software, Microsoft Office software, and other dashboard tools. Career-level proficiency in report programming and SQL scripts. Web design tools such as Cascade. Programming language platforms such as .NET, Python, and/or Java. Customer Service Skills: Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Self-confidence and interpersonal skills. Analytical and problem solving skills Good communication (both verbal and written) skills. Planning and organizing skills. Good administration management skills. Strong listening skills. Maintains a safe work environment. Communicates with the University community in a civil manner. Demonstrated ability to work with technical and functional peers and to share knowledge is required. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,912 and maximum $12,124 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $4,912 - $6,200 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT Enrollment Management & Services (EM&S) advances the educational mission of the University by providing leadership for the University's enrollment planning and management efforts. The department is responsible for providing comprehensive services and programs that promote the recruitment, matriculation, financial support and academic success of students. Specific responsibilities include: enrollment management and providing associated services to a variety of stakeholders utilizing the PeopleSoft enterprise system, supplemental software applications, and comprehensive reporting systems which support the enrollment planning process with critical data for student, academic, and financial planning. The Office of Student Systems and Operations (SSO) was formed to provide ongoing coordination and continuity between Enrollment Management & Services and the University’s central enterprise systems support teams. SSO supports EM&S administrative offices, academic departments, faculty, staff, and students in their use of PeopleSoft Campus Solutions and related student systems. SSO objectives are to maximize the benefits of PeopleSoft; interact with the university’s Division of Information Technology and other central systems support organizations; advise and alert other administrative areas on potential impacts; coordinate system usage and changes; manage system upgrades; and create, support, and maintain EM&S ancillary systems. DUTIES AND RESPONSIBILITIES Division and University Reports and Data Sets: Provide assistance and support to the Sr. Analyst Programmer. Develop proficiency in understanding student data elements and reporting tools (including PeopleSoft queries and reports). Write PeopleSoft queries as needed. Develop proficiency in data warehouse data tables. Perform data validation across a variety of key metrics. Analyze and verify reports to ensure data integrity. Create data sets for use by others. Plan, extract, generate and web-publish select university reports over a range of topics including FTES taught, FTEF by type, student/faculty ratios (SFR), major-faculty ratios (MFR), demographic profiles, and others. Develop data project specifications and seek to improve information delivery systems as well as delivery based on specified reporting schedules. Develop validated data models and reports for class schedule; faculty workload, diversity, salary, and tenure density; and instructional productivity and efficiency. Develop data models, validation methods, reporting templates, automated data delivery methods, and standard operating procedures for long-term sustainability and consistency of data and reports. Working from often vague specifications provided by users unfamiliar with the wide range of data possibilities, analyze reporting requirements, timeframe, complexity, and priority. Consult as needed to clarify requirements, supporting users with knowledge of data elements and typical reporting standards. Determine the appropriate data extraction and information delivery methodology. Meet immediate needs and leverage work to improve long-term ability to address future requests. Utilize multiple platforms in data work including (but not limited to): Oracle databases, SQL, Tableau, and Data warehouses. Dashboard development and Maintenance: Collaborate in the development of standard data models with report developers, programmers, and data architects in Institutional Research, Planning and Analytics (IRPA) and Business Intelligence. Provide knowledge transfer from other standard reporting to dashboard efforts. Make recommendations on method and source of data extraction. Coordinate with senior programmers in conversions of existing static reports to appropriate data dashboard presentations through independent and collaborative dashboard programming projects. Work with data end users to develop established and understood schedules for automated data delivery and notifications. Develop new and enhance existing dashboards utilizing the Tableau platform. Coordinate on the development of a roadmap for data dashboard development and deployment in alignment with University Strategic Plan and Academic Master Plan. Respond to dashboard maintenance requests and develop timetable and methodology for regular updates or improvements to existing dashboards. Systems Design and Support In collaboration with the Sr. Analyst Programmer analyze user system and application needs, determine and evaluate alternative solutions and approaches to meeting those needs, and select the optimal technology solution. Develop specifications and requirements for the optimal integration and implementation of systems and equipment. Design and support application programs to meet user requirements that optimize the use of available resources. Provide continual support of systems utilized by Academic Affairs including (but not limited to): Catalog and Curriculum Support (Curriculog/Acalog), Expanded Course Outlines (ECO), and other cloud/web based solutions including department websites. CSU APDB Reporting: In collaboration with Sr. Analyst Programmer, Academic Programs scheduling team and Research Analyst, support reporting of information to the CSU Academic Planning Database (APDB). For each term, collaborate in the execution of the APDB and Faculty Workload reporting processes. Generate reports from PeopleSoft, make edits to the generated flat files, ensure accuracy of the data, and submit in a timely manner an error free report that complies with the guidelines and requirements of the CSU Chancellor's Office. QUALIFICATIONS To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior-level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Master's degree in computer science, data analytics, or related field. Technical Skills: Working knowledge of student data. Functional understanding of one or more Campus Solutions modules including: Admissions, Student Records, Financial Aid, Campus Community, and/or Academic Advising. Career-level proficiency in data retrieval/presentation tools including (but not limited to): SQL, Veera software, Tableau Software, Microsoft Office software, and other dashboard tools. Career-level proficiency in report programming and SQL scripts. Web design tools such as Cascade. Programming language platforms such as .NET, Python, and/or Java. Customer Service Skills: Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Self-confidence and interpersonal skills. Analytical and problem solving skills Good communication (both verbal and written) skills. Planning and organizing skills. Good administration management skills. Strong listening skills. Maintains a safe work environment. Communicates with the University community in a civil manner. Demonstrated ability to work with technical and functional peers and to share knowledge is required. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,912 and maximum $12,124 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Vice Provost for Undergraduate Advising and Success, with input from the Managing Director of the Exploratory and College of Professional and Global Education (CPGE) Student Success Centers, the Advising Support Coordinator organizes and performs a variety of complex administrative duties in direct support of the AVP and the Exploratory and CPGE SSCs, the day-to-day operations of the Undergraduate Advising and Success unit, and the Exploratory, CPGE SSCs, and managing internal and external processes of the office. The incumbent performs duties independently and under limited supervision to achieve specified outcomes. They also provides administrative and analytical support as well as manage projects from conception to completion and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with direction, maintain a realistic balance among multiple priorities, and routinely interface with a wide variety of stakeholders. The incumbent serves as a UAS liaison to all campus offices and works collaboratively and effectively to establish and maintain working relationships within a diverse environment. Key Responsibilities Manages and coordinates all projects that are given by the AVP. The incumbent is the main contact, coordinator, lead, and works closely with campus constituents for projects supporting the UAS unit. Trains unit users on systems used for budget tracking and workload reconciliation and develops training materials as needed. Assists with the development and maintenance of project documentation, including but not limited to timeline, project scope, process mapping, and workflow design. Creates and maintains division DocuSign templates and forms. With the budget analyst, manage the contract and procurement process for the unit. Maintains list of staff office hours; maintains the AVP and Managing Director’s schedules. Refers student and faculty questions pertaining to campus services and resources and general academic policies and procedures including forms and petitions to appropriate staff person. Files documents and records, especially those related to student advising and general function of the Success Center; photocopies and prepares documents for distribution. With the budget analyst, manages various payment and salary reimbursement processes. Manages and coordinates the logistics for meeting preparation and follow-up assignments. Provides support in ensuring the Senior Director’s time is utilized efficiently and effectively by monitoring activities and calendar. Oversees day-to-day office operations and manages incoming calls to the main UAS office. Maintains the UAS website and social media. Knowledge, Skills & Abilities Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to effectively present ideas and concepts in written or presentation format. Excellent written and oral communication skills Excellent interpersonal skills to work effectively with diverse constituents. Ability to work with individuals at all levels in the organization and strong relationship building skills. Critical thinking and problem-solving skills Ability to investigate and analyze problems having broad administrative impact. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to work effectively with culturally and ethnically diverse populations as well as low-income and first-generation students. Required Qualifications A bachelor's degree and/or equivalent training. Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Bachelor’s Degree in related field. Three years of relevant work experience performing similar functions Experience working in higher education or the California State University system. Experience working with business intelligence software and workflow management tools. Demonstrated experience of CMS/PeopleSoft and EAB Navigate/Spartan Connect. Demonstrated experience composing correspondence and reports. Experience working in student services environment in higher education. Demonstrated experience working effectively with culturally and ethnically diverse populations as well as low-income and first-generation college students. One year of experience in an office environment. Compensation Classification: Administrative Analyst/Specialist - Exempt I Anticipated Hiring Range: $4,441/month - $5,014/month CSU Salary Range: $4,170/month - $7,545/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest Application screening date has been extended to March 26, 2024. This position is open until filled. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Job Summary Reporting to the Associate Vice Provost for Undergraduate Advising and Success, with input from the Managing Director of the Exploratory and College of Professional and Global Education (CPGE) Student Success Centers, the Advising Support Coordinator organizes and performs a variety of complex administrative duties in direct support of the AVP and the Exploratory and CPGE SSCs, the day-to-day operations of the Undergraduate Advising and Success unit, and the Exploratory, CPGE SSCs, and managing internal and external processes of the office. The incumbent performs duties independently and under limited supervision to achieve specified outcomes. They also provides administrative and analytical support as well as manage projects from conception to completion and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with direction, maintain a realistic balance among multiple priorities, and routinely interface with a wide variety of stakeholders. The incumbent serves as a UAS liaison to all campus offices and works collaboratively and effectively to establish and maintain working relationships within a diverse environment. Key Responsibilities Manages and coordinates all projects that are given by the AVP. The incumbent is the main contact, coordinator, lead, and works closely with campus constituents for projects supporting the UAS unit. Trains unit users on systems used for budget tracking and workload reconciliation and develops training materials as needed. Assists with the development and maintenance of project documentation, including but not limited to timeline, project scope, process mapping, and workflow design. Creates and maintains division DocuSign templates and forms. With the budget analyst, manage the contract and procurement process for the unit. Maintains list of staff office hours; maintains the AVP and Managing Director’s schedules. Refers student and faculty questions pertaining to campus services and resources and general academic policies and procedures including forms and petitions to appropriate staff person. Files documents and records, especially those related to student advising and general function of the Success Center; photocopies and prepares documents for distribution. With the budget analyst, manages various payment and salary reimbursement processes. Manages and coordinates the logistics for meeting preparation and follow-up assignments. Provides support in ensuring the Senior Director’s time is utilized efficiently and effectively by monitoring activities and calendar. Oversees day-to-day office operations and manages incoming calls to the main UAS office. Maintains the UAS website and social media. Knowledge, Skills & Abilities Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to effectively present ideas and concepts in written or presentation format. Excellent written and oral communication skills Excellent interpersonal skills to work effectively with diverse constituents. Ability to work with individuals at all levels in the organization and strong relationship building skills. Critical thinking and problem-solving skills Ability to investigate and analyze problems having broad administrative impact. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to work effectively with culturally and ethnically diverse populations as well as low-income and first-generation students. Required Qualifications A bachelor's degree and/or equivalent training. Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Bachelor’s Degree in related field. Three years of relevant work experience performing similar functions Experience working in higher education or the California State University system. Experience working with business intelligence software and workflow management tools. Demonstrated experience of CMS/PeopleSoft and EAB Navigate/Spartan Connect. Demonstrated experience composing correspondence and reports. Experience working in student services environment in higher education. Demonstrated experience working effectively with culturally and ethnically diverse populations as well as low-income and first-generation college students. One year of experience in an office environment. Compensation Classification: Administrative Analyst/Specialist - Exempt I Anticipated Hiring Range: $4,441/month - $5,014/month CSU Salary Range: $4,170/month - $7,545/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest Application screening date has been extended to March 26, 2024. This position is open until filled. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time: