State of Missouri
Jefferson City, Missouri, United States
Job Location: This position will be located at 3418 Knipp Drive, Jefferson City, MO. Why you’ll love this position: Do you like being part of a team? A team conducting research, talking with people, and helping them understand a process foreign to them. Can you see yourself working with criminal investigators and assisting them collecting fraudulently obtained benefits. Are you wanting to learn and grow? Do you hope for advancement? First-level professional position considered an expert in a broad benefit area (e.g. public assistance programs, Medicaid, unemployment, etc.) that evaluates the effectiveness of benefit programs by auditing processes and reporting findings to the stakeholder. Employees may be the lead worker within a benefit area and assign and review the work of others. Employees at this level may assist in establishing public assistance programs in response to legislative mandate and recommend policy or policy revision to governing bodies. At this level, some employees may be responsible for overseeing and/or determining high value claims, benefits, eligibility (e.g. estate management), or tax liability through consideration of a wide range of legal, medical, occupational, and other factors to develop cases based upon complicated facts. At this level, employees may advocate in an appeals process. What you’ll do : Assist customers who have question about their overpayment claim(s) and/or the Treasury Offset Program. Assist with payment arrangements for the repayment of overpayment claims(s). Serves as a liaison to prosecuting attorney’s offices and other governmental and law enforcement agencies. Conduct pre-employment background checks on DSS new hires. Exercises independence in performance of responsibilities; receives general administrative direction. Compiles and analyzes information related to suspected cases of fraudulent receipt of public assistance benefits. Examines and analyzes a variety of records to secure information concerning suspected violations of federal and state laws and/or regulations. Utilizes databases for entering, updating, and tracking complaints and investigations. Complete and submit monthly vehicle expense logs as well as ordering office supplies. Performs other related work as assigned. Minimum Qualifications: Bachelor’s degree and 0-2 years of relevant experience. (Substitutions may be allowed.) Preferred Qualifications: In addition to those identified in the previous levels: Knowledge of the techniques of financial investigation, research, and resource identification. Knowledge of principles and techniques interviewing, and negotiation. Ability to interpret, explain, and apply policies, rules, regulations, procedures, and requirements, pertaining to the assigned program(s). Ability to provide direction or advice to program staff. Ability to perform community outreach activities. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Job Location: This position will be located at 3418 Knipp Drive, Jefferson City, MO. Why you’ll love this position: Do you like being part of a team? A team conducting research, talking with people, and helping them understand a process foreign to them. Can you see yourself working with criminal investigators and assisting them collecting fraudulently obtained benefits. Are you wanting to learn and grow? Do you hope for advancement? First-level professional position considered an expert in a broad benefit area (e.g. public assistance programs, Medicaid, unemployment, etc.) that evaluates the effectiveness of benefit programs by auditing processes and reporting findings to the stakeholder. Employees may be the lead worker within a benefit area and assign and review the work of others. Employees at this level may assist in establishing public assistance programs in response to legislative mandate and recommend policy or policy revision to governing bodies. At this level, some employees may be responsible for overseeing and/or determining high value claims, benefits, eligibility (e.g. estate management), or tax liability through consideration of a wide range of legal, medical, occupational, and other factors to develop cases based upon complicated facts. At this level, employees may advocate in an appeals process. What you’ll do : Assist customers who have question about their overpayment claim(s) and/or the Treasury Offset Program. Assist with payment arrangements for the repayment of overpayment claims(s). Serves as a liaison to prosecuting attorney’s offices and other governmental and law enforcement agencies. Conduct pre-employment background checks on DSS new hires. Exercises independence in performance of responsibilities; receives general administrative direction. Compiles and analyzes information related to suspected cases of fraudulent receipt of public assistance benefits. Examines and analyzes a variety of records to secure information concerning suspected violations of federal and state laws and/or regulations. Utilizes databases for entering, updating, and tracking complaints and investigations. Complete and submit monthly vehicle expense logs as well as ordering office supplies. Performs other related work as assigned. Minimum Qualifications: Bachelor’s degree and 0-2 years of relevant experience. (Substitutions may be allowed.) Preferred Qualifications: In addition to those identified in the previous levels: Knowledge of the techniques of financial investigation, research, and resource identification. Knowledge of principles and techniques interviewing, and negotiation. Ability to interpret, explain, and apply policies, rules, regulations, procedures, and requirements, pertaining to the assigned program(s). Ability to provide direction or advice to program staff. Ability to perform community outreach activities. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job In-Home Supportive Services (IHSS) Public Authority is seeking Office Assistants III (Contract) to perform complex clerical work in support of the Criminal Background Investigations (CBI) process. The CBI team processes approximately 1,000 fingerprints of IHSS providers on average each month. The CBI Case Management, Information and Payrolling System (CMIPS) Term clerk processes about 300-900 provider termination letters along with No Longer Interested (NLI) Forms sent to the Department of Justice (DOJ) on a monthly basis. Process fingerprint Live Scan Form paperwork. Process providers terminated due to no payroll activity over one (1) year, including mail outs, data entry, and notating tracking systems. Assist with training activities for consumers and Providers, which include maintaining and updating training materials, creating training documents, recruiting training attendees, and updating training information line; and assist in the demonstration and instruction of Timesheet Training Clinics in each office. Prepare and conduct criminal background checks and verify qualifications of potential Providers for the purpose of referring qualified Providers from the registry to IHSS consumers. Conduct home visits for IHSS Provider eligibility. Resolve Provider conflicts regarding Provider application, training, benefits, and employment verification. Receive, process, and direct incoming telephone and mail communications. Process No Longer Interested (NLI) forms to be sent to the Department of Justice (DOJ). Verify DOJ clearance reports. Process registry clerk list, which includes thorough research, notating databases, and providing fingerprint information to the registry clerks. Provide general information regarding the fingerprint process, DOJ, and the processing timeframe; and serve as liaison with the Department of Justice for purposes of Provider clearances. Maintain the security and confidentiality of Individual Provider (IP) and IHSS PA consumer records in the computerized database as well as hard copy files. Keep track of all orientation materials for their prospective office to assure enough materials are available for each orientation and following the ordering of forms and procedures. Prepare, compose, and type or assemble a variety of information into proper form from outline instructions or established procedures. Process all registry closed files on a monthly basis or as needed according to date. Prepare statistical reports on program productivity, service and criminal background. Assist with the Provider Benefits Program including health, worker's compensation, unemployment and disability benefits and claims. Support Registry Specialist with information sessions and recruitment. Perform special projects and other duties as assigned. Provide backup to reception and other IHSS PA OA II and OA Ill clerical assignments. Provide vacation coverage and temporary relief as required. Must be able to travel throughout the County. Current vacancy exists in San Bernardino; candidates may be considered for other locations if additional vacancies become available. NOTE: These are contract positions for the Public Authority. Incumbents will not attain status as County employees. Excellent benefits include: Health and Dental coverage for employee and eligible dependents; Vision coverage for employee; paid Vacation, Holidays, and Sick Leave. THE DEPARTMENT The Public Authority is a governmental entity established by State law to work in conjunction with San Bernardino County's IHSS Program. The IHSS Program helps eligible low-income Seniors and persons with disabilities to remain independent by making funding available for them to employ a home care provider. The Public Authority is responsible for establishing and maintaining a registry of providers and for county-wide service that recruits, screens, matches, and refers registered home care providers to eligible IHSS recipients. To find out more about this governmental entity, visit their website: http://hss.sbcounty.gov/PA/ CONDITIONS OF EMPLOYMENT Travel: Must be able to travel occasionally to different locations throughout the County. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Background: The applicant must clear a DOJ background for Criminal Offender Record Information (CORI) access within 3 months of hire date or will be terminated. Must possess and maintain a valid California Driver License. Minimum Requirements Experience: Two (2) years full-time (or equivalent) of clerical experience in an office environment . Duties must include a variety of office clerical tasks including, public contact, computer usage, typing, filing, routine fiscal tasks, answering the telephone, and data entry. NOTE: Job duties must be clearly stated on the job application. Retail sales and food service experience is not considered qualifying. Desired Qualifications Experience in a California Public Human Services Program (i.e., Public Authority, Transitional Assistance, Children and Family Services, Aging and Adult Services, Child Support, or Preschool Services) is highly desirable. Applicants who have experience working in a confidential environment and general knowledge of elderly and disabled home care needs and issues are encouraged to apply. Computer Experience managing and maintaining a computer database and Windows operating systems is desirable. Bilingual Skills - Spanish/English Selection Process Applications will be reviewed by the hiring department and the most highly qualified candidates may be contacted by Public Authority for the next steps of the process. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Tuesday, May 14, 2024. ( Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.) To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted , you will receive an on-screen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. Please click HERE for important Applicant Information and the County Employment Process . Contract Employees Specific benefit informationcan be found in the job announcement or your employment contract.Detailed benefitsinformation can also be viewed on theCounty's Employee Benefits and Services Division website at hr.sbcounty.gov/employee-benefits/benefits-occupational-unit/ . Closing Date/Time: 5/14/2024 5:00 PM Pacific
The Job In-Home Supportive Services (IHSS) Public Authority is seeking Office Assistants III (Contract) to perform complex clerical work in support of the Criminal Background Investigations (CBI) process. The CBI team processes approximately 1,000 fingerprints of IHSS providers on average each month. The CBI Case Management, Information and Payrolling System (CMIPS) Term clerk processes about 300-900 provider termination letters along with No Longer Interested (NLI) Forms sent to the Department of Justice (DOJ) on a monthly basis. Process fingerprint Live Scan Form paperwork. Process providers terminated due to no payroll activity over one (1) year, including mail outs, data entry, and notating tracking systems. Assist with training activities for consumers and Providers, which include maintaining and updating training materials, creating training documents, recruiting training attendees, and updating training information line; and assist in the demonstration and instruction of Timesheet Training Clinics in each office. Prepare and conduct criminal background checks and verify qualifications of potential Providers for the purpose of referring qualified Providers from the registry to IHSS consumers. Conduct home visits for IHSS Provider eligibility. Resolve Provider conflicts regarding Provider application, training, benefits, and employment verification. Receive, process, and direct incoming telephone and mail communications. Process No Longer Interested (NLI) forms to be sent to the Department of Justice (DOJ). Verify DOJ clearance reports. Process registry clerk list, which includes thorough research, notating databases, and providing fingerprint information to the registry clerks. Provide general information regarding the fingerprint process, DOJ, and the processing timeframe; and serve as liaison with the Department of Justice for purposes of Provider clearances. Maintain the security and confidentiality of Individual Provider (IP) and IHSS PA consumer records in the computerized database as well as hard copy files. Keep track of all orientation materials for their prospective office to assure enough materials are available for each orientation and following the ordering of forms and procedures. Prepare, compose, and type or assemble a variety of information into proper form from outline instructions or established procedures. Process all registry closed files on a monthly basis or as needed according to date. Prepare statistical reports on program productivity, service and criminal background. Assist with the Provider Benefits Program including health, worker's compensation, unemployment and disability benefits and claims. Support Registry Specialist with information sessions and recruitment. Perform special projects and other duties as assigned. Provide backup to reception and other IHSS PA OA II and OA Ill clerical assignments. Provide vacation coverage and temporary relief as required. Must be able to travel throughout the County. Current vacancy exists in San Bernardino; candidates may be considered for other locations if additional vacancies become available. NOTE: These are contract positions for the Public Authority. Incumbents will not attain status as County employees. Excellent benefits include: Health and Dental coverage for employee and eligible dependents; Vision coverage for employee; paid Vacation, Holidays, and Sick Leave. THE DEPARTMENT The Public Authority is a governmental entity established by State law to work in conjunction with San Bernardino County's IHSS Program. The IHSS Program helps eligible low-income Seniors and persons with disabilities to remain independent by making funding available for them to employ a home care provider. The Public Authority is responsible for establishing and maintaining a registry of providers and for county-wide service that recruits, screens, matches, and refers registered home care providers to eligible IHSS recipients. To find out more about this governmental entity, visit their website: http://hss.sbcounty.gov/PA/ CONDITIONS OF EMPLOYMENT Travel: Must be able to travel occasionally to different locations throughout the County. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Background: The applicant must clear a DOJ background for Criminal Offender Record Information (CORI) access within 3 months of hire date or will be terminated. Must possess and maintain a valid California Driver License. Minimum Requirements Experience: Two (2) years full-time (or equivalent) of clerical experience in an office environment . Duties must include a variety of office clerical tasks including, public contact, computer usage, typing, filing, routine fiscal tasks, answering the telephone, and data entry. NOTE: Job duties must be clearly stated on the job application. Retail sales and food service experience is not considered qualifying. Desired Qualifications Experience in a California Public Human Services Program (i.e., Public Authority, Transitional Assistance, Children and Family Services, Aging and Adult Services, Child Support, or Preschool Services) is highly desirable. Applicants who have experience working in a confidential environment and general knowledge of elderly and disabled home care needs and issues are encouraged to apply. Computer Experience managing and maintaining a computer database and Windows operating systems is desirable. Bilingual Skills - Spanish/English Selection Process Applications will be reviewed by the hiring department and the most highly qualified candidates may be contacted by Public Authority for the next steps of the process. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Tuesday, May 14, 2024. ( Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.) To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted , you will receive an on-screen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. Please click HERE for important Applicant Information and the County Employment Process . Contract Employees Specific benefit informationcan be found in the job announcement or your employment contract.Detailed benefitsinformation can also be viewed on theCounty's Employee Benefits and Services Division website at hr.sbcounty.gov/employee-benefits/benefits-occupational-unit/ . Closing Date/Time: 5/14/2024 5:00 PM Pacific