CAREER DESCRIPTION
OC ANIMAL CARE FIELD SERVICES MANAGER (OPERATIONS AND MAINTENANCE MANAGER) SALARY INFORMATION his position is scheduled to receive salary range increases on the following dates:
Effective June 28, 2024 - 4.25% increase
Effective June 27, 2025 - 4.0% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Operations and Maintenance Manager (8267MA) vacancies within OC Community
Resources/OC Animal Care. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange.
DEADLINE EXTENDED TO APPLY Qualified applicants are encouraged to apply immediately, as this recruitment will close on
Friday, April 26, 2024 at 11:59 PM (PT) .
The deadline to apply for first round of consideration will be on Friday, April 5,2024 . THE COUNTY
The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services, and aviation.
OC COMMUNITY RESOURCES (OCCR)
OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries.
OC ANIMAL CARE
OC Animal Care's mission is to provide refuge and care for animals, foster the human-animal bond and promote safety in our community to ensure a safe compassionate community for all. OC Animal Care promotes responsible pet ownership; health and safety of people and animals and spay/neuter programs. OC Animal Care provides temporary shelter and medical care for lost, owned, or stray animals and opportunities for adoption for these animals.
OC Animal Care (OCAC) was founded in 1941 in the City of Orange in Orange County, California as a rabies control center with only 25 dog kennels. Since then, OCAC has expanded to play an important role in Orange County's animal care community. OCAC serves 14 cities and the unincorporated areas of Orange County with its expanded programs and services.
OCAC's goal is to deliver prompt, temporary care, and refuge to homeless animals, reunite animals with their owners, facilitate adoption, ensure public safety, and enhance the human-animal bond in the community. The shelter is designed to provide a positive experience for animals and people alike, and is the backdrop for the adaptive animal programming continually developed by OC Animal Care to provide enrichment, engagement and adoption services for the animals in its care.
THE OPPORTUNITY Under general direction of the Operations Manager, the Field Services Manager plans, coordinates, and supervises field and animal control activities; supervises the work of animal control staff engaged in the operation of a comprehensive animal control program which includes, but is not limited to, the interpretation and enforcement of state and local laws and ordinances related to the impound and rescue of domestic animals, rabies control, animal cruelty, and neglect, humane euthanasia of animals, and spay and neuter; provides information to the public regarding animal control operations and procedures, and completes related work as required.
This assignment manages, plans, supervises, and coordinates the daily operations of the field department, which includes the work of office and field staff, including the impounding of animals, assessment of physical and behavioral conditions of stray and impounded animals; performs enforcement tasks such as issuing of notices to appear in court, warrant service, and related duties; establishes protocols for the assessment of emergency medical attention of animals. This position is also responsible for protocols for the proper care of animals during impoundment and transportation. In addition, this position ensures the safety of field and patrol staff; trains and acts as a technical resource to field and shelter staff; recommends, implements, and writes operational policies and procedures related to animal control field services, and establishes uniformity in the application of rules, regulations, and policies established by the Operations Manager; works with other agencies and County departments regarding Animal Control matters.
Work Schedule: OC Animal Care provides service 24 hours per day, 365 days per year. Incumbents should be prepared to work rotating shifts, including days, nights, weekends, and holidays on a rotating schedule. Incumbents may be expected to remain “on-call” or be drafted for mandatory overtime in the event of an emergency, disaster, or during periods of unexpected staffing shortages. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be an experienced manager within the animal welfare industry with a strong background in operational management and demonstrated skills in effective leadership and supervision. Such a candidate should be experienced with facilitating meetings to identify and resolve problems across teams and managing solutions in the presence of competing priorities. This experience specifically within a city, county, or a municipal system is highly desirable but not required.
Operational management experience in all the following areas is highly desirable: - Personnel management
- Finance/budgeting
- Records management
- Safety and emergency preparedness
Operational management experience in Recruitment is desirable but not required. In addition, the ideal candidate will demonstrate related knowledge and experience in the following core competencies:
Technical Expertise | Administrative Support
- Working in collaboration with management and HR to plan development strategies and goals for performance improvement
- Understanding of technical data and software, related terminology and laws, rules, and regulations pertaining to HR
- Statistical reporting for OC Animal Care to the public, stakeholders, or state/national public safety reporting entities, as appropriate
- Enact quality assurance procedures to ensure data consistency and accuracy
- Ensure compliance with County-wide policies and procedures
Interpersonal Skills- Working effectively and collaboratively with various stakeholders including internal/external clients, various departments/agencies throughout the organization, contractors, vendors and internal/external business partners
- Establishing and maintaining professional, cooperative, working relationships with peers, managers, stakeholders, vendors and the general public
Verbal l Written Communication Skills- Communicating effectively in person and in writing with County management and staff, contractors, public constituents, and community stakeholders
- Utilizing diplomacy, tact, excellent customer service, and confidentiality in the performance of the assigned duties
- Composing written documents for a wide variety of audiences including composing formal letters and report, reallocation studies, disciplinary action plans, and other official documents
Problem Solving | Organizing & Planning- Solving problems effectively through strong analytical skills
- Addressing compliance and performance matters as related to HR
- Overseeing and/or monitoring contract outcomes and expenditures
- Effectively utilizing organizing and planning skills to ensure high productivity and efficiency
- Working independently and managing time wisely to effectively prioritize multiple and competing tasks
- Demonstrating decisiveness and soundness in judgement, and work cooperatively in groups
Supervision | Leadership
- Demonstrating knowledge of personnel practices as they relate to selecting, training, evaluating performance and supervising employees
- Adapting to changing assignments and priorities and manages changes with affected parties
- Providing structure to a team with tools and processes to achieve best practices
- Performing supervisory tasks related to performance and talent management, training, and staff development, and creating and maintaining succession plans
MINIMUM QUALIFICATIONS
Please click here for the full classification specification for
Operations and Maintenance Manager (8267MA) .
RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.
Recorded Structured Oral Interview (rSOI) | (Weighted 100%)
The rSOI is a timed oral interview conducted virtually through an online vendor. Applicants will be asked a series of structured questions designed to elicit the applicant's qualifications for the job. All applicant responses will be video recorded so that they can be evaluated against pre-determined criteria by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list.
Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures.Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.
The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position.
EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, contact
Rula Dabit at
714.480.2884 or by email at Rula.Dabit@occr.ocgov.com.
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:
- Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information . - Paid Leave: Twelve holidays per year plus sick and vacation time
- Health & Dependent Care Reimbursement Accounts
- Dental Insurance: County pays 100% of employee and dependent premiums
- Paid Life Insurance: $100,000 life insurance policy
- Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
- Paid Short & Long Term Disability insurance programs
- 457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 4/26/2024 11:59 PM Pacific
