The Foster City Police Department is seeking a dedicated and highly skilled individual to join our team as an
Entry Level or Lateral Police Fire Dispatcher. Under general supervision, receives police and emergency calls and dispatches police units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required.
This journey-level non-sworn classification is responsible for independently performing the full range of receiving and dispatching emergency call duties in support of the Police Department. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Police Dispatch Supervisor in that the latter is the serves as the first level supervisor within the Dispatch Bureau.
EDUCATION AND EXPERIENCE:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade and one (1) year of experience working with radio and computer equipment in the field of law enforcement, fire, or medical dispatching.
Licenses and Certifications:
- Possession of a valid California Driver’s License
- Possess a POST Dispatcher test certificate with a passing score of 55 and higher and meet updated training requirements as per POST guidelines.
Lateral dispatchers do not need to send a copy of the POST certificate but must have experience as a public safety dispatcher.
Job Description URL:
https://www.fostercity.org/hr/page/police-dispatcherIdeal Candidate
The ideal candidate will possess a strong work ethic and the aptitude to take initiative, including the ability to illicit information from irate customers. Excellent customer service skills and being a team player are also traits the ideal candidate should demonstrate.
Special Instructions
Please upload your Dispatcher Certificate with a passing T-score of 55 or above to your application.
Closing Date/Time: Until filled
