City of San Rafael, CA
San Rafael, CA, United States
City of San Rafael Civic Engagement Manager The City of San Rafael is seeking a dynamic and experienced Civic Engagement Manager (formal title is Civic Design Manager) to spearhead comprehensive engagement programs while coordinating the Communication Team's activities. This role will work within the City's visionary Digital Services and Open Government Department (Department), which executes pioneering strategies to build trust with the community, increase transparency, and improve access to government for all. This position is part of a strong team with a service-driven culture where each day presents fresh challenges and opportunities to tangibly impact the lives of San Rafael's residents, businesses, and visitors! This leader will play a pivotal role in the City by enhancing outreach and engagement, fostering inclusivity, providing methods of two-way communication and helping the City tell its story to the community. Our team achieves this mission through human-centered design, process improvement, and performance measurement, all aimed at continuously enhancing service delivery and the use of digital technologies to improve the relationship between government and people. This role will oversee our Digital Analyst and entails serving as the primary communications strategist for the City. Responsibilities include adept project management, fostering interdepartmental collaboration, improving the user experience of our digital engagement, working with community partners, engaging with media outlets, tracking metrics, and actively promoting San Rafael's outstanding reputation. Join us in reimagining how we bring all voices to the table and make government easier to use for everyone in our community-apply today! THE CITY The City of San Rafael is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyles, and natural environments. San Rafael (population approx. 60,000) is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a total citywide budget of approximately $172M. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. TOGETHER SAN RAFAEL San Rafael's organizational culture framework is an initiative called "Together San Rafael." City employees are the organization's greatest asset, and talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge are sought to join the team. All departments are results-driven, with the goal of best serving the needs of community members. The Together San Rafael initiative is focused on increasing the engagement of employees to modernize and improve services for the community. This initiative recognizes the interconnectedness of the customer and employee experience. Together San Rafael is about: Bringing staff and management together to collaborate cross-departmentally. Empowering all employees to share and implement their innovative ideas. Celebrating the innovation happening every day in our departments. Employees across the organization developed these guiding principles and staff integrate them throughout their work. THE DEPARTMENT - Digital Services and Open Government Government faces new challenges in the post-pandemic era. Community expectations of how government communicates, engages, and delivers services are changing. The City's response is to assess what is working, what can be improved, and transform services to meet the needs of people and the expectations of modern times. To meet these challenges, the Digital Service and Open Government is guided by core values including: Government should be designed with and for people. Empathy for all users leads to equitable outcomes. Data and information should be used to create trust, transparency, and better government. Building capacity across City teams empowers positive change. Technology should be secure, accessible, and make life easier. The Department's work is centered around four key focus areas including Civic Engagement, Digital Transformation, Data & Insights, and IT Operations and Maintenance. Our team collaborates interdepartmentally to innovate, improve processes, leverage data, empower citizens to participate in decision-making processes, and make access to municipal services more efficient. From improving the user-experience of City services to implementing open data initiatives that provide insights into government operations, staff is dedicated to creating a more inclusive and responsive government that serves the needs of all residents. THE JOB This is an exhilarating opportunity that puts this Civic Engagement Manager at the forefront of transforming community engagement, technology, and communication in the vibrant community of San Rafael. Reporting to the Director of Digital Service and Open Government, they will oversee the interdepartmental Communications Team and manage engagement operations in coordination with both the City Manager's Office and other departments. The Civic Engagement Manager will ensure that projects are completed on time, according to budget, and within the bounds of work contracts. They will direct website content strategy, guiding staff on user experience enhancements that will revolutionize the City's online presence. They will also take the reins on managing the City's social media strategy, shaping its voice and swiftly responding to media inquiries. Providing critical creative direction for the City's online presence is the key responsibility of this role - seizing the opportunity to lead crucial engagement strategies that promote equitable access to services and information! UPCOMING PROJECTS & OPPORTUNITIES Communications Strategy: Establish an advanced strategy for communicating the City's mission, vision, and values. Citywide Language Access Plan: Increase the accessibility of City services by establishing consistent guidelines and practices for multilingual engagement. Citywide Website Content Strategy: Coordinate with the website team to develop content strategy, oversee improvements to enhance the user experience. Public Comments & Requests Process: Coordinate with teams across the City to build best practices for responding to requests and questions from the community. The City of San Rafael is an Equal Opportunity Employer Job Announcement URL: https://indd.adobe.com/view/29dcf60b-e937-4eca-897f-0d393466418a Ideal Candidate THE IDEAL CANDIDATE The Civic Engagement Manager will be enthusiastic about communications, design, and the user experience - championing the Department's mission to make services easy to use, and work for everyone! The ideal candidate will have a background in marketing, communications, and/or digital engagement strategies. They will also have experience in project management and leading a team in the effective completion of large-scale communications campaigns. They will have foundational technical abilities and proven ability to improve processes, combined with exceptional interpersonal skills. They will be a strong collaborator who seeks out opportunities to utilize the strengths and knowledge of their team. The ideal candidate will be passionate about accessibility, and the many ways in which they can use modern technology to increase access to core services, exciting programs, and fun engaging events for the community. They will be excited to explore language access in their digital marketing efforts, and further the culture of inclusivity and acceptance that is key to the success of San Rafael. CORE COMPETENCIES FOR THIS ROLE INCLUDE: Digital Proficiency: Understands digital tools and platforms, including social media, website management, and digital engagement strategies. Strategic Thinking: Develops and executes strategic plans for communication and engagement initiatives, aligning them with organizational objectives and priorities. Team Collaboration: Works collaboratively with internal teams and external stakeholders to achieve major milestones and drive projects to completion. Flexibility and Creativity: Remains open to new ideas and approaches, challenges the status quo, and brings fresh perspectives to the table. Cultural Competence: Demonstrates sensitivity to cultural differences, ensuring engagement strategies are inclusive and accessible to all community members. EMPLOYMENT STANDARDS Education: Equivalent to graduation from an accredited college or university with a degree in digital engagement, communications, community engagement, marketing, public relations, public policy, public administration, or a closely related field. Experience: Three years of progressively responsible experience in a related field, including at least one year in a management capacity. HIGHLY DESIRED Master's degree Bilingual Spanish-speaking Benefits This position will receive an annual salary of $122,748 - $149,208 DOE/DOQ. The Civic Design Manager (formal position title) is a regular position a of the Mid-Management employee group , eligible to receive all related benefits to the group, which includes: Retirement: The City is a part of the Marin County Employees Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic members receive 2% @ 55 formula and PEPRA members receive 2% @ 62 formula (differs with years of public service), - Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution. Medical Insurance : EE Only - $735.86; Employee + 1 $1,471.71; Employee + Family $1,913.24; Waive - $735.86. Dental: Fully paid for employee and dependents. Vision: Fully paid for employee and dependents. Administrative Leave: 10 days per calendar year (applied every January (pro-rated based on date of hire) Vacation: Vacation accrual of 15 days per year for the first 5 years, pro-rated based on hire date. Additional accrual based on years of service up to 25 days per year. Holidays: 12 paid holidays, plus 1 floating holiday per year. Sick Leave: 12 days per year. Sick Leave Pay Out: 3% per year of service, up to 600 hours. Service Credit for Sick Leave: Option upon retirement for EEs hired on or after 6/30/09. Long Term Disability: 2/3 of monthly salary, up to a maximum benefit of $7,500. Life Insurance: $150,000 life insurance policy. Bereavement Leave: Up to 3 days for in-state, 5 days for out-of-state. Gym Reimbursement: Up to $198/year. 125 Flex Spending Account (EE Option): Up to IRS Limit. Special Instructions HOW TO APPLY: For first consideration, apply by May 16th at https://wbcpinc.com/job-board/ . Applicant screening will be ongoing throughout the period in which this position is accepting applications. Save the Dates Selected Candidates must be available for all dates: Round one interviews are in person and will take place on June 4th. Round two interviews are in person and will take place on June 5th, followed by finalist interviews that day with the City Manager. Recruitment Contact Contact phone: (415)485-3069 Contact email: alissa.curtin@cityofsanrafael.org Closing Date/Time: 5/16/2024 at 5pm
Apr 27, 2024
City of San Rafael Civic Engagement Manager The City of San Rafael is seeking a dynamic and experienced Civic Engagement Manager (formal title is Civic Design Manager) to spearhead comprehensive engagement programs while coordinating the Communication Team's activities. This role will work within the City's visionary Digital Services and Open Government Department (Department), which executes pioneering strategies to build trust with the community, increase transparency, and improve access to government for all. This position is part of a strong team with a service-driven culture where each day presents fresh challenges and opportunities to tangibly impact the lives of San Rafael's residents, businesses, and visitors! This leader will play a pivotal role in the City by enhancing outreach and engagement, fostering inclusivity, providing methods of two-way communication and helping the City tell its story to the community. Our team achieves this mission through human-centered design, process improvement, and performance measurement, all aimed at continuously enhancing service delivery and the use of digital technologies to improve the relationship between government and people. This role will oversee our Digital Analyst and entails serving as the primary communications strategist for the City. Responsibilities include adept project management, fostering interdepartmental collaboration, improving the user experience of our digital engagement, working with community partners, engaging with media outlets, tracking metrics, and actively promoting San Rafael's outstanding reputation. Join us in reimagining how we bring all voices to the table and make government easier to use for everyone in our community-apply today! THE CITY The City of San Rafael is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyles, and natural environments. San Rafael (population approx. 60,000) is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a total citywide budget of approximately $172M. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. TOGETHER SAN RAFAEL San Rafael's organizational culture framework is an initiative called "Together San Rafael." City employees are the organization's greatest asset, and talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge are sought to join the team. All departments are results-driven, with the goal of best serving the needs of community members. The Together San Rafael initiative is focused on increasing the engagement of employees to modernize and improve services for the community. This initiative recognizes the interconnectedness of the customer and employee experience. Together San Rafael is about: Bringing staff and management together to collaborate cross-departmentally. Empowering all employees to share and implement their innovative ideas. Celebrating the innovation happening every day in our departments. Employees across the organization developed these guiding principles and staff integrate them throughout their work. THE DEPARTMENT - Digital Services and Open Government Government faces new challenges in the post-pandemic era. Community expectations of how government communicates, engages, and delivers services are changing. The City's response is to assess what is working, what can be improved, and transform services to meet the needs of people and the expectations of modern times. To meet these challenges, the Digital Service and Open Government is guided by core values including: Government should be designed with and for people. Empathy for all users leads to equitable outcomes. Data and information should be used to create trust, transparency, and better government. Building capacity across City teams empowers positive change. Technology should be secure, accessible, and make life easier. The Department's work is centered around four key focus areas including Civic Engagement, Digital Transformation, Data & Insights, and IT Operations and Maintenance. Our team collaborates interdepartmentally to innovate, improve processes, leverage data, empower citizens to participate in decision-making processes, and make access to municipal services more efficient. From improving the user-experience of City services to implementing open data initiatives that provide insights into government operations, staff is dedicated to creating a more inclusive and responsive government that serves the needs of all residents. THE JOB This is an exhilarating opportunity that puts this Civic Engagement Manager at the forefront of transforming community engagement, technology, and communication in the vibrant community of San Rafael. Reporting to the Director of Digital Service and Open Government, they will oversee the interdepartmental Communications Team and manage engagement operations in coordination with both the City Manager's Office and other departments. The Civic Engagement Manager will ensure that projects are completed on time, according to budget, and within the bounds of work contracts. They will direct website content strategy, guiding staff on user experience enhancements that will revolutionize the City's online presence. They will also take the reins on managing the City's social media strategy, shaping its voice and swiftly responding to media inquiries. Providing critical creative direction for the City's online presence is the key responsibility of this role - seizing the opportunity to lead crucial engagement strategies that promote equitable access to services and information! UPCOMING PROJECTS & OPPORTUNITIES Communications Strategy: Establish an advanced strategy for communicating the City's mission, vision, and values. Citywide Language Access Plan: Increase the accessibility of City services by establishing consistent guidelines and practices for multilingual engagement. Citywide Website Content Strategy: Coordinate with the website team to develop content strategy, oversee improvements to enhance the user experience. Public Comments & Requests Process: Coordinate with teams across the City to build best practices for responding to requests and questions from the community. The City of San Rafael is an Equal Opportunity Employer Job Announcement URL: https://indd.adobe.com/view/29dcf60b-e937-4eca-897f-0d393466418a Ideal Candidate THE IDEAL CANDIDATE The Civic Engagement Manager will be enthusiastic about communications, design, and the user experience - championing the Department's mission to make services easy to use, and work for everyone! The ideal candidate will have a background in marketing, communications, and/or digital engagement strategies. They will also have experience in project management and leading a team in the effective completion of large-scale communications campaigns. They will have foundational technical abilities and proven ability to improve processes, combined with exceptional interpersonal skills. They will be a strong collaborator who seeks out opportunities to utilize the strengths and knowledge of their team. The ideal candidate will be passionate about accessibility, and the many ways in which they can use modern technology to increase access to core services, exciting programs, and fun engaging events for the community. They will be excited to explore language access in their digital marketing efforts, and further the culture of inclusivity and acceptance that is key to the success of San Rafael. CORE COMPETENCIES FOR THIS ROLE INCLUDE: Digital Proficiency: Understands digital tools and platforms, including social media, website management, and digital engagement strategies. Strategic Thinking: Develops and executes strategic plans for communication and engagement initiatives, aligning them with organizational objectives and priorities. Team Collaboration: Works collaboratively with internal teams and external stakeholders to achieve major milestones and drive projects to completion. Flexibility and Creativity: Remains open to new ideas and approaches, challenges the status quo, and brings fresh perspectives to the table. Cultural Competence: Demonstrates sensitivity to cultural differences, ensuring engagement strategies are inclusive and accessible to all community members. EMPLOYMENT STANDARDS Education: Equivalent to graduation from an accredited college or university with a degree in digital engagement, communications, community engagement, marketing, public relations, public policy, public administration, or a closely related field. Experience: Three years of progressively responsible experience in a related field, including at least one year in a management capacity. HIGHLY DESIRED Master's degree Bilingual Spanish-speaking Benefits This position will receive an annual salary of $122,748 - $149,208 DOE/DOQ. The Civic Design Manager (formal position title) is a regular position a of the Mid-Management employee group , eligible to receive all related benefits to the group, which includes: Retirement: The City is a part of the Marin County Employees Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic members receive 2% @ 55 formula and PEPRA members receive 2% @ 62 formula (differs with years of public service), - Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution. Medical Insurance : EE Only - $735.86; Employee + 1 $1,471.71; Employee + Family $1,913.24; Waive - $735.86. Dental: Fully paid for employee and dependents. Vision: Fully paid for employee and dependents. Administrative Leave: 10 days per calendar year (applied every January (pro-rated based on date of hire) Vacation: Vacation accrual of 15 days per year for the first 5 years, pro-rated based on hire date. Additional accrual based on years of service up to 25 days per year. Holidays: 12 paid holidays, plus 1 floating holiday per year. Sick Leave: 12 days per year. Sick Leave Pay Out: 3% per year of service, up to 600 hours. Service Credit for Sick Leave: Option upon retirement for EEs hired on or after 6/30/09. Long Term Disability: 2/3 of monthly salary, up to a maximum benefit of $7,500. Life Insurance: $150,000 life insurance policy. Bereavement Leave: Up to 3 days for in-state, 5 days for out-of-state. Gym Reimbursement: Up to $198/year. 125 Flex Spending Account (EE Option): Up to IRS Limit. Special Instructions HOW TO APPLY: For first consideration, apply by May 16th at https://wbcpinc.com/job-board/ . Applicant screening will be ongoing throughout the period in which this position is accepting applications. Save the Dates Selected Candidates must be available for all dates: Round one interviews are in person and will take place on June 4th. Round two interviews are in person and will take place on June 5th, followed by finalist interviews that day with the City Manager. Recruitment Contact Contact phone: (415)485-3069 Contact email: alissa.curtin@cityofsanrafael.org Closing Date/Time: 5/16/2024 at 5pm
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary California Polytechnic State University (Cal Poly), one of the nation's top public universities, seeks an experienced and entrepreneurial Vice President for University Development & Alumni Engagement / CEO Cal Poly Foundation to provide strategic planning, management, and execution of all business operations toward achieving an integrated university development program. The CEO of the Cal Poly Foundation requires a business leader who is responsible for the leadership of the Cal Poly Foundation, a duly recognized 501(c)(3) public benefit non-profit corporation and auxiliary organization of the California State University System. The VP will serve as the CEO and a voting member of the Cal Poly Foundation and will work closely with the Cal Poly Foundation Board, Executive Committee, and Board Chair to advance the fundraising activities of the University in alignment with the responsibilities outlined below. Reporting directly to the University President and participating as a trusted advisor and strategic partner the VP will serve as a member of the President’s Cabinet and work with all other university constituencies, including the Provost and Executive Vice President, Senior Vice President Finance and Administration, Vice President of Research, Cal Poly Corporation CEO, Deans and Athletic Director. The VP will lead an efficient, cohesive, and productive team, set clear and achievable goals and accountability measures, and inspire staff to meet and exceed expectations in support of the university’s mission and vision. The VP will ensure strategies for effective and comprehensive business operations ensuring compliance, checks and balances and streamlined effective processes that support development. This includes finance, technology, annual giving, alumni engagement, principal gifts & gift planning, and campus operational, administrative, and financial controls related to gifts. In addition, the VP will provide management and oversight for core strategy development, large scale implementations, business transformation (lean process improvement/six sigma), change management, and new technology introductions. The VP will carry a personal portfolio of donors and be an active and visible member in the local and University community. The VP will be responsible for developing a corporate giving strategy and implementation plan. Development officers have a dual report to the Dean/Academic Leader and the VP. They work in partnership to accomplish annual development goals, performance metrics, and conduct joint annual performance reviews. The VP will launch systematic initiatives to identify and cultivate the next generation of donors to Cal Poly while maintaining and strengthening ties to existing donors, promote and augment alumni engagement through creative and relevant programming, seek out new philanthropic opportunities for cash gifts, endowments, bequests, grants, and gifts in kind. This individual will be involved with and nurture present industry stakeholders on state, national, and international levels, play a key role in focusing state attention on the University's programs, and work with others across the institution to create a strong and consistent message about the University to its constituencies. The VP will play a central role in enhancing the visibility and fundraising capabilities of the institution, ensuring Cal Poly’s position at the forefront of public higher education. The VP will be actively involved in the initial stages and lead Cal Poly’s third comprehensive campaign. The most recent campaign concluded in June 2020 and raised more than $832 million, which at the time was the largest fundraising initiative for the university and in CSU history. The University is well positioned for the development of the next successful comprehensive campaign which will include generating support for scholarships, fellowships, program, project, facilities, and more. University Development & Alumni Engagement Division The mission of University Development & Alumni Engagement is to garner and steward private support that will play a crucial role in building and maintaining the special polytechnic, high-quality, Learn by Doing education model of Cal Poly. University Development and Alumni Engagement (UDAE) at Cal Poly oversees the development program areas of planned giving and endowments, principal gifts, prospect research, corporate and foundation relations, college and regional fundraising, and alumni engagement. Our team of more than 80 professionals proactively seeks opportunities to bridge resources to achieve shared objectives. Cal Poly Foundation The Cal Poly Foundation incorporated as a philanthropic tax-exempt foundation [a 501(c)(3) corporation] and an official auxiliary of California Polytechnic State University, San Luis Obispo in March 2006. The Cal Poly Foundation led by Cal Poly alumni and friends was incorporated to generate private support that will play a crucial role in building and maintaining Cal Poly's multidisciplinary Learn by Doing educational model. To Learn More About the Foundation: https://foundation.calpoly.edu/content/index Key Qualifications Thorough working knowledge of principles of fundraising, trends, and best practices across industries. Working knowledge of the value of diversity and inclusivity across the university. Experience in organizational development and change management in complex organizations. See and translate future trends into effective strategies with successful outcomes. Financial and business operations acumen including budgets and fiscal goals. Provide clear direction, delegating, and removing obstacles to get work done. Advocate for securing and deploying resources to achieve the best possible outcomes. Education and Experience Bachelor’s degree in business, communications, public relations, or related fields and a minimum of 10 years of progressively responsible experience as a leader or manager in development, advancement or fundraising in a large, multi-unit organization. Salary and Benefits The anticipated hiring range for this role is $320,000 - $353,000 per year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary California Polytechnic State University (Cal Poly), one of the nation's top public universities, seeks an experienced and entrepreneurial Vice President for University Development & Alumni Engagement / CEO Cal Poly Foundation to provide strategic planning, management, and execution of all business operations toward achieving an integrated university development program. The CEO of the Cal Poly Foundation requires a business leader who is responsible for the leadership of the Cal Poly Foundation, a duly recognized 501(c)(3) public benefit non-profit corporation and auxiliary organization of the California State University System. The VP will serve as the CEO and a voting member of the Cal Poly Foundation and will work closely with the Cal Poly Foundation Board, Executive Committee, and Board Chair to advance the fundraising activities of the University in alignment with the responsibilities outlined below. Reporting directly to the University President and participating as a trusted advisor and strategic partner the VP will serve as a member of the President’s Cabinet and work with all other university constituencies, including the Provost and Executive Vice President, Senior Vice President Finance and Administration, Vice President of Research, Cal Poly Corporation CEO, Deans and Athletic Director. The VP will lead an efficient, cohesive, and productive team, set clear and achievable goals and accountability measures, and inspire staff to meet and exceed expectations in support of the university’s mission and vision. The VP will ensure strategies for effective and comprehensive business operations ensuring compliance, checks and balances and streamlined effective processes that support development. This includes finance, technology, annual giving, alumni engagement, principal gifts & gift planning, and campus operational, administrative, and financial controls related to gifts. In addition, the VP will provide management and oversight for core strategy development, large scale implementations, business transformation (lean process improvement/six sigma), change management, and new technology introductions. The VP will carry a personal portfolio of donors and be an active and visible member in the local and University community. The VP will be responsible for developing a corporate giving strategy and implementation plan. Development officers have a dual report to the Dean/Academic Leader and the VP. They work in partnership to accomplish annual development goals, performance metrics, and conduct joint annual performance reviews. The VP will launch systematic initiatives to identify and cultivate the next generation of donors to Cal Poly while maintaining and strengthening ties to existing donors, promote and augment alumni engagement through creative and relevant programming, seek out new philanthropic opportunities for cash gifts, endowments, bequests, grants, and gifts in kind. This individual will be involved with and nurture present industry stakeholders on state, national, and international levels, play a key role in focusing state attention on the University's programs, and work with others across the institution to create a strong and consistent message about the University to its constituencies. The VP will play a central role in enhancing the visibility and fundraising capabilities of the institution, ensuring Cal Poly’s position at the forefront of public higher education. The VP will be actively involved in the initial stages and lead Cal Poly’s third comprehensive campaign. The most recent campaign concluded in June 2020 and raised more than $832 million, which at the time was the largest fundraising initiative for the university and in CSU history. The University is well positioned for the development of the next successful comprehensive campaign which will include generating support for scholarships, fellowships, program, project, facilities, and more. University Development & Alumni Engagement Division The mission of University Development & Alumni Engagement is to garner and steward private support that will play a crucial role in building and maintaining the special polytechnic, high-quality, Learn by Doing education model of Cal Poly. University Development and Alumni Engagement (UDAE) at Cal Poly oversees the development program areas of planned giving and endowments, principal gifts, prospect research, corporate and foundation relations, college and regional fundraising, and alumni engagement. Our team of more than 80 professionals proactively seeks opportunities to bridge resources to achieve shared objectives. Cal Poly Foundation The Cal Poly Foundation incorporated as a philanthropic tax-exempt foundation [a 501(c)(3) corporation] and an official auxiliary of California Polytechnic State University, San Luis Obispo in March 2006. The Cal Poly Foundation led by Cal Poly alumni and friends was incorporated to generate private support that will play a crucial role in building and maintaining Cal Poly's multidisciplinary Learn by Doing educational model. To Learn More About the Foundation: https://foundation.calpoly.edu/content/index Key Qualifications Thorough working knowledge of principles of fundraising, trends, and best practices across industries. Working knowledge of the value of diversity and inclusivity across the university. Experience in organizational development and change management in complex organizations. See and translate future trends into effective strategies with successful outcomes. Financial and business operations acumen including budgets and fiscal goals. Provide clear direction, delegating, and removing obstacles to get work done. Advocate for securing and deploying resources to achieve the best possible outcomes. Education and Experience Bachelor’s degree in business, communications, public relations, or related fields and a minimum of 10 years of progressively responsible experience as a leader or manager in development, advancement or fundraising in a large, multi-unit organization. Salary and Benefits The anticipated hiring range for this role is $320,000 - $353,000 per year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF GLENDALE CA
Glendale, California, United States
The Position Classifications in this upper-management series perform communication functions including media relations, community engagement, community relations, and event coordination. Under general direction, this upper-management level position manages the day-to-day activities of the Community Development Department’s communication functions. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Oversees internal and external communications, ensuring its message is consistent and engaging. Acts as the Department’s media representative and oversees the preparation of press releases. Manages and creates materials and services for organizational needs in the areas of marketing, communications, and public relations. Advises the internal divisions on communication and outreach strategies. During emergencies, coordinates response with emergency services and departmental representatives and handles media inquiries. Responsible for creating, implementing, and measuring the success of a comprehensive communications and public relations program that will enhance the City's image. Develops, coordinates, and oversees outreach campaigns, technical assistance, and resource materials to assist departments in the marketing, communications, and positioning of their activities. Stays informed of developments in the fields of marketing, communications, and public relations. Meets with community groups, individual groups, and civic organizations to identify and discuss community relations issues. Acts as a liaison to citizens, community groups, individual groups, and civic organizations in providing information and promoting a positive image of the City; responds to inquiries. Seeks regular input from the community on the quality of City programs and services. Maintains positive relationships with key stakeholders, including the media, residents, employees, executive team, elected officials, and the business community. Proactively works with and maintains relationships with the media and key stakeholders to address issues. Drives on City business as necessary. Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Manages the efforts of the communications and public relations functions and coordinates at the strategic level with City operations. Reviews and evaluates employees' job performance and recommends appropriate personnel action. Assists the Community Development Director with tasks as needed. Minimum Requirements Experience Six years of experience in marketing, communications, or public relations, two years of which must include experience working in a supervisory or management capacity. Education/Training Bachelor's Degree in Marketing, Communications, Public Relations, Journalism, English or a related field is required. License(s) / Certification(s) Valid Class C California driver's license is required. Knowledge, Skills & Abilities Knowledge of: Associated Press style guide. Correct English usage and journalistic styles appropriate for print and broadcast use. Emergency Management Communication. Methods of presenting and disseminating public information through various media, including newspapers, radio, television, website, and social media. Principles and practices of public administration, and public and community relations. Principles and techniques of effective social media. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Principles, techniques, and practices of journalism, and graphic design to develop and disseminate promotional materials. Standard office procedures, and computer equipment and software applications. Skill in: Effectively communicating the City’s stance on programs and policies. Effectively preparing communications in disaster and emergency situations. Preparing illustrations, charts, graphs, and other visual aids for presentations. Public speaking, media relations, and marketing. Publishing professional written promotional materials; editing and proofreading with a high degree of accuracy. Speaking before groups of people and the media. Utilizing a variety of Microsoft Office software programs, including Outlook, Excel, and PowerPoint. Ability to: Provide exceptional customer service practices to those using the services of the Community Development Department. Assess political environment and develop appropriate communication strategies. Coordinate and communicate timely information during emergencies and disasters. Communicate clearly and concisely, both orally and in writing. Compose, coordinate, and edit a variety of educational, informational, and promotional materials such as pamphlets, brochures, newsletters, and social media posts. Maintain confidentiality. Model and practice the highest standards of ethical conduct. Organize, implement, and direct public communication activities and operations. Read, understand, apply, and effectively communicate City rules, regulations, and procedures. Strategize, develop, implement, and manage a comprehensive media, social media, public relations, and communications program. Work on concurrent assignments under tight time constraints; meet publication and distribution deadlines. Identify funding sources for large and complex planning and urban design initiatives. Other Characteristics Willingness to: Work necessary hours and times to accomplish goals, objectives and required tasks in a timely manner. Assume responsibility for maintaining a safe working environment. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Selection Process EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. All qualifying applicants will be invited to participate in the selection process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and personal fitness for the position. Candidates must achieve a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 5/10/2024 11:59 PM Pacific
Apr 30, 2024
Full Time
The Position Classifications in this upper-management series perform communication functions including media relations, community engagement, community relations, and event coordination. Under general direction, this upper-management level position manages the day-to-day activities of the Community Development Department’s communication functions. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Oversees internal and external communications, ensuring its message is consistent and engaging. Acts as the Department’s media representative and oversees the preparation of press releases. Manages and creates materials and services for organizational needs in the areas of marketing, communications, and public relations. Advises the internal divisions on communication and outreach strategies. During emergencies, coordinates response with emergency services and departmental representatives and handles media inquiries. Responsible for creating, implementing, and measuring the success of a comprehensive communications and public relations program that will enhance the City's image. Develops, coordinates, and oversees outreach campaigns, technical assistance, and resource materials to assist departments in the marketing, communications, and positioning of their activities. Stays informed of developments in the fields of marketing, communications, and public relations. Meets with community groups, individual groups, and civic organizations to identify and discuss community relations issues. Acts as a liaison to citizens, community groups, individual groups, and civic organizations in providing information and promoting a positive image of the City; responds to inquiries. Seeks regular input from the community on the quality of City programs and services. Maintains positive relationships with key stakeholders, including the media, residents, employees, executive team, elected officials, and the business community. Proactively works with and maintains relationships with the media and key stakeholders to address issues. Drives on City business as necessary. Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Manages the efforts of the communications and public relations functions and coordinates at the strategic level with City operations. Reviews and evaluates employees' job performance and recommends appropriate personnel action. Assists the Community Development Director with tasks as needed. Minimum Requirements Experience Six years of experience in marketing, communications, or public relations, two years of which must include experience working in a supervisory or management capacity. Education/Training Bachelor's Degree in Marketing, Communications, Public Relations, Journalism, English or a related field is required. License(s) / Certification(s) Valid Class C California driver's license is required. Knowledge, Skills & Abilities Knowledge of: Associated Press style guide. Correct English usage and journalistic styles appropriate for print and broadcast use. Emergency Management Communication. Methods of presenting and disseminating public information through various media, including newspapers, radio, television, website, and social media. Principles and practices of public administration, and public and community relations. Principles and techniques of effective social media. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Principles, techniques, and practices of journalism, and graphic design to develop and disseminate promotional materials. Standard office procedures, and computer equipment and software applications. Skill in: Effectively communicating the City’s stance on programs and policies. Effectively preparing communications in disaster and emergency situations. Preparing illustrations, charts, graphs, and other visual aids for presentations. Public speaking, media relations, and marketing. Publishing professional written promotional materials; editing and proofreading with a high degree of accuracy. Speaking before groups of people and the media. Utilizing a variety of Microsoft Office software programs, including Outlook, Excel, and PowerPoint. Ability to: Provide exceptional customer service practices to those using the services of the Community Development Department. Assess political environment and develop appropriate communication strategies. Coordinate and communicate timely information during emergencies and disasters. Communicate clearly and concisely, both orally and in writing. Compose, coordinate, and edit a variety of educational, informational, and promotional materials such as pamphlets, brochures, newsletters, and social media posts. Maintain confidentiality. Model and practice the highest standards of ethical conduct. Organize, implement, and direct public communication activities and operations. Read, understand, apply, and effectively communicate City rules, regulations, and procedures. Strategize, develop, implement, and manage a comprehensive media, social media, public relations, and communications program. Work on concurrent assignments under tight time constraints; meet publication and distribution deadlines. Identify funding sources for large and complex planning and urban design initiatives. Other Characteristics Willingness to: Work necessary hours and times to accomplish goals, objectives and required tasks in a timely manner. Assume responsibility for maintaining a safe working environment. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Selection Process EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. All qualifying applicants will be invited to participate in the selection process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and personal fitness for the position. Candidates must achieve a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 5/10/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Expires: Open until filled. Salary Range:$52,681.41-$70,224.75 The mission of the Department of City Planning (DCP) is to enable high-quality, sustainable, and equitable growth and development of Atlanta by facilitating more options for travel, abundant housing for all people, thriving neighborhoods, exceptional design in architecture and public spaces, preservation of historic resources, innovative regulatory practices, safe and durable buildings, attentive customer service and public engagement in all our work. We advance that mission in the Office of Housing and Community Development (OHCD) by building trust, promoting healthy neighborhoods, and delivering high-quality community development programs. You will join a team of active and qualified professionals in the areas of affordable housing, neighborhood economic development, small business development, food systems, and city planning. Our team is passionate about this work and making the city a more equitable place. In this role, you lead the development and execution of key documents and studies which inform policies and decisions impacting neighborhoods across the city. You are a key team member with City Planning’s efforts to strengthen and invest in neighborhoods. MAJOR DUTIES AND RESPONSIBILITIES Lead the process of updating and in some cases reconceptualizing various publications produced by OHCD in recent years related to affordable housing, neighborhood change, and various tools needed to drive community revitalization. Gain an understanding of the data which can be used to help frame and communicate these stories. Become skilled in accessing and manipulating this data for storytelling purposes. Collaborate with colleagues to develop a deep understanding of their work and how to communicate the challenges and opportunities of various programs and initiatives to a broader audience. Assist the OHCD team in tracking program effectiveness, using goals and strategies to improve and address equity, community health, and sustainability. Use project and program management methods to scope work, create project plans, communicate with stakeholders, manage risks, monitor progress, improve processes, and manage resources. Develop a working knowledge of, and manage, program budgets and the procurement process. Cultivate good relationships with partners in other departments of city government, developers, civic leaders, and potential funders. Knowledge, Skills, And Abilities Knowledge of: community development best practices, including equity planning. technical writing to reach a range of audiences. local, state and federal data sources to help communicate trends and needs related to community development issues. principles of project and program management. local government structure, processes, purpose, and requirements. community-based and participatory models of community development. Skills: strong written and oral communication. detailed oriented and organized. flexible and adaptable team player. willing to learn, attend training, and ask for help. Microsoft Office 365. Adobe. Ability to: communicate complex ideas clearly and succinctly. administer reliable operations self-sufficiently with minimal supervision. use best practice and evidence-based interventions to improve program delivery. clear roadblocks in a way that improves relationships and systems. Minimum Qualifications Bachelor’s degree in public administration, urban planning, public policy, communications, or a related field with 3 years of professional experience. Preferred Education & Experience Master’s degree in public administration, urban planning, public policy, communications, or a related field with 3 years of professional experience. Closing Date/Time: 2024-10-16
Apr 17, 2024
Full Time
Posting Expires: Open until filled. Salary Range:$52,681.41-$70,224.75 The mission of the Department of City Planning (DCP) is to enable high-quality, sustainable, and equitable growth and development of Atlanta by facilitating more options for travel, abundant housing for all people, thriving neighborhoods, exceptional design in architecture and public spaces, preservation of historic resources, innovative regulatory practices, safe and durable buildings, attentive customer service and public engagement in all our work. We advance that mission in the Office of Housing and Community Development (OHCD) by building trust, promoting healthy neighborhoods, and delivering high-quality community development programs. You will join a team of active and qualified professionals in the areas of affordable housing, neighborhood economic development, small business development, food systems, and city planning. Our team is passionate about this work and making the city a more equitable place. In this role, you lead the development and execution of key documents and studies which inform policies and decisions impacting neighborhoods across the city. You are a key team member with City Planning’s efforts to strengthen and invest in neighborhoods. MAJOR DUTIES AND RESPONSIBILITIES Lead the process of updating and in some cases reconceptualizing various publications produced by OHCD in recent years related to affordable housing, neighborhood change, and various tools needed to drive community revitalization. Gain an understanding of the data which can be used to help frame and communicate these stories. Become skilled in accessing and manipulating this data for storytelling purposes. Collaborate with colleagues to develop a deep understanding of their work and how to communicate the challenges and opportunities of various programs and initiatives to a broader audience. Assist the OHCD team in tracking program effectiveness, using goals and strategies to improve and address equity, community health, and sustainability. Use project and program management methods to scope work, create project plans, communicate with stakeholders, manage risks, monitor progress, improve processes, and manage resources. Develop a working knowledge of, and manage, program budgets and the procurement process. Cultivate good relationships with partners in other departments of city government, developers, civic leaders, and potential funders. Knowledge, Skills, And Abilities Knowledge of: community development best practices, including equity planning. technical writing to reach a range of audiences. local, state and federal data sources to help communicate trends and needs related to community development issues. principles of project and program management. local government structure, processes, purpose, and requirements. community-based and participatory models of community development. Skills: strong written and oral communication. detailed oriented and organized. flexible and adaptable team player. willing to learn, attend training, and ask for help. Microsoft Office 365. Adobe. Ability to: communicate complex ideas clearly and succinctly. administer reliable operations self-sufficiently with minimal supervision. use best practice and evidence-based interventions to improve program delivery. clear roadblocks in a way that improves relationships and systems. Minimum Qualifications Bachelor’s degree in public administration, urban planning, public policy, communications, or a related field with 3 years of professional experience. Preferred Education & Experience Master’s degree in public administration, urban planning, public policy, communications, or a related field with 3 years of professional experience. Closing Date/Time: 2024-10-16
Los Angeles Metro
Los Angeles, California, United States
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects and programs during all project phases, including planning, project delivery, and operations Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs and initiatives Serves as liaison between Metro executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups to develop and maintain strategic relationships with various project stakeholders and opinion leaders in order to achieve resolution for transportation and public works related projects, programs, operations and initiatives Identifies opportunities and risks for Metro′s projects, programs, initiatives, and operations; and develops strategies/tactics to maximize the opportunities and minimize the risks Develops goals, objectives, workplans, and budget for the assigned area of the county and/or project unit Identifies opportunities and develops and implements strategies to promote Metro programs, services, and goodwill Manages, trains, and motivates staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote Metro′s goals, services, programs, and policies, including participating in the development of information for public dissemination Manages consultants, which includes developing and reviewing scopes of work and budgets, reviewing and approving invoices, and managing performance Evaluates and recommends the level of outreach participation at events; and organizes and attends community meetings, press conferences, and special media events Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders Develops content and oversees the creation of project information, including fact sheets, newsletters, e-blasts, and presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, and engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects and programs for implementation Serves as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects Provides expertise for Metro Board and Council, such as advising on agendas, briefings, and meetings Provides day-to-day management and strategic direction to assigned staff Facilitates community advisory committees on challenging projects and achieves stakeholder consensus Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment Education Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing and delivering safety training programs and educational materials Experience building partnerships with businesses, professional/civic organizations, government entities, and community groups to coordinate and execute projects Experience implementing and managing a budget Experience implementing and overseeing travel training Experience presenting engaging and informative presentations to diverse audiences Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date (BS). *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 06-MAY-24
Apr 23, 2024
Full Time
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects and programs during all project phases, including planning, project delivery, and operations Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs and initiatives Serves as liaison between Metro executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups to develop and maintain strategic relationships with various project stakeholders and opinion leaders in order to achieve resolution for transportation and public works related projects, programs, operations and initiatives Identifies opportunities and risks for Metro′s projects, programs, initiatives, and operations; and develops strategies/tactics to maximize the opportunities and minimize the risks Develops goals, objectives, workplans, and budget for the assigned area of the county and/or project unit Identifies opportunities and develops and implements strategies to promote Metro programs, services, and goodwill Manages, trains, and motivates staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote Metro′s goals, services, programs, and policies, including participating in the development of information for public dissemination Manages consultants, which includes developing and reviewing scopes of work and budgets, reviewing and approving invoices, and managing performance Evaluates and recommends the level of outreach participation at events; and organizes and attends community meetings, press conferences, and special media events Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders Develops content and oversees the creation of project information, including fact sheets, newsletters, e-blasts, and presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, and engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects and programs for implementation Serves as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects Provides expertise for Metro Board and Council, such as advising on agendas, briefings, and meetings Provides day-to-day management and strategic direction to assigned staff Facilitates community advisory committees on challenging projects and achieves stakeholder consensus Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment Education Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing and delivering safety training programs and educational materials Experience building partnerships with businesses, professional/civic organizations, government entities, and community groups to coordinate and execute projects Experience implementing and managing a budget Experience implementing and overseeing travel training Experience presenting engaging and informative presentations to diverse audiences Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date (BS). *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 06-MAY-24
Los Angeles Metro
Los Angeles, California, United States
Basic Function Serves as Metro's liaison to the public, elected officials, and private entities; communicates the benefits of new transportation projects; and keeps the community informed of construction impact and Metro transit services, systems, programs, and projects. Example Of Duties Plans and implements publicity efforts, strategies, and outreach programs to promote local government and community support for participation in Metro services and projects Plans, coordinates, negotiates, and facilitates community meetings, press conferences, and special media events to promote the Service Sector and Metro′s projects, programs, initiatives and milestones Represents Metro before public officials; private entities; professional, civic, and governmental groups; career fairs; community and special events; and task forces Updates project webpage and digital assets, and analyzes web metrics Photographs public events and meetings Researches incidents, complaints, and concerns; and interfaces with management at all levels of the organization to resolve issues Provides verbal or written responses to transportation concerns and inquiries from internal and external customers Recommends strategies to promote Metro′s strategic goal and objectives Maintains records and prepares routine and special reports and correspondence Performs administrative duties, such as coordinating the hotline and project e-mails; coordinating meeting logistics; resolving issues; setting up and confirming participation at meetings and events; screening, responding to, or forwarding telephone calls; reviewing incoming mail and electronic communications; and setting up meetings on behalf of the General Manager, including notifying and confirming participants, locating and reserving sites, setting up room, and preparing and providing support materials Keeps up to date on current and proposed activities and programs, and applicable regulations by attending Board, council, or community meetings Promotes Metro′s projects, programs and initiatives by disseminating public information, assisting in or attending special events, and interacting with community stakeholders Organizes and conducts site visits and tours of Metro facilities Carries out construction impact programs in relation to transit corridor projects Coordinates field efforts related to marketing campaigns used to mitigate construction impacts Keeps the community and elected officials informed of construction project impacts Conducts safety education outreach program for rail before and during construction May prepare reports, newsletter, correspondence, and talking materials as requested by management or public officials Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's degree in Communications, Journalism, English, Marketing, or a related field Experience One year of relevant experience performing community relations work Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing strategic outreach and communications plans related to public programming to involve residents from diverse backgrounds and interest groups. Experience working with diverse individuals and groups with competing deadlines. Experience supporting consultants and department staff. Experience utilizing a Customer Relationship Management system such as Salesforce. Knowledge: Community relations theories, principles and practices Structure, functioning and protocol of local government, public agencies, and community groups Applicable local, state and federal laws Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Theories, principles and practices of governmental accounting, business finance, and recordkeeping Financial, analytical and statistical research techniques, methods, and procedures Report presentation methods Social media applications Applicable business software applications Skills: Representing Metro before the public and delivering presentations to community stakeholders Coordinating and facilitating community meetings and events Establishing and implementing policies Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgement and creativity in decision making Communicating effectively orally and in writing Interacting professionally with various levels and departments of Metro employees and outside representatives Abilities: Design, implement, and manage public or community programs to promote Metro′s services and programs Coordinate multiple projects and meet tight time constraints and deadlines Prepare clear, comprehensive reports and responses to transportation concerns Determine strategies to achieve goals Understand, interpret, and apply relevant policies, laws, regulations, and contracts Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AM) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 13-MAY-24
May 02, 2024
Full Time
Basic Function Serves as Metro's liaison to the public, elected officials, and private entities; communicates the benefits of new transportation projects; and keeps the community informed of construction impact and Metro transit services, systems, programs, and projects. Example Of Duties Plans and implements publicity efforts, strategies, and outreach programs to promote local government and community support for participation in Metro services and projects Plans, coordinates, negotiates, and facilitates community meetings, press conferences, and special media events to promote the Service Sector and Metro′s projects, programs, initiatives and milestones Represents Metro before public officials; private entities; professional, civic, and governmental groups; career fairs; community and special events; and task forces Updates project webpage and digital assets, and analyzes web metrics Photographs public events and meetings Researches incidents, complaints, and concerns; and interfaces with management at all levels of the organization to resolve issues Provides verbal or written responses to transportation concerns and inquiries from internal and external customers Recommends strategies to promote Metro′s strategic goal and objectives Maintains records and prepares routine and special reports and correspondence Performs administrative duties, such as coordinating the hotline and project e-mails; coordinating meeting logistics; resolving issues; setting up and confirming participation at meetings and events; screening, responding to, or forwarding telephone calls; reviewing incoming mail and electronic communications; and setting up meetings on behalf of the General Manager, including notifying and confirming participants, locating and reserving sites, setting up room, and preparing and providing support materials Keeps up to date on current and proposed activities and programs, and applicable regulations by attending Board, council, or community meetings Promotes Metro′s projects, programs and initiatives by disseminating public information, assisting in or attending special events, and interacting with community stakeholders Organizes and conducts site visits and tours of Metro facilities Carries out construction impact programs in relation to transit corridor projects Coordinates field efforts related to marketing campaigns used to mitigate construction impacts Keeps the community and elected officials informed of construction project impacts Conducts safety education outreach program for rail before and during construction May prepare reports, newsletter, correspondence, and talking materials as requested by management or public officials Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's degree in Communications, Journalism, English, Marketing, or a related field Experience One year of relevant experience performing community relations work Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing strategic outreach and communications plans related to public programming to involve residents from diverse backgrounds and interest groups. Experience working with diverse individuals and groups with competing deadlines. Experience supporting consultants and department staff. Experience utilizing a Customer Relationship Management system such as Salesforce. Knowledge: Community relations theories, principles and practices Structure, functioning and protocol of local government, public agencies, and community groups Applicable local, state and federal laws Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Theories, principles and practices of governmental accounting, business finance, and recordkeeping Financial, analytical and statistical research techniques, methods, and procedures Report presentation methods Social media applications Applicable business software applications Skills: Representing Metro before the public and delivering presentations to community stakeholders Coordinating and facilitating community meetings and events Establishing and implementing policies Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgement and creativity in decision making Communicating effectively orally and in writing Interacting professionally with various levels and departments of Metro employees and outside representatives Abilities: Design, implement, and manage public or community programs to promote Metro′s services and programs Coordinate multiple projects and meet tight time constraints and deadlines Prepare clear, comprehensive reports and responses to transportation concerns Determine strategies to achieve goals Understand, interpret, and apply relevant policies, laws, regulations, and contracts Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AM) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 13-MAY-24
City of Portland, Oregon
Portland, Oregon, United States
The Position Do you enjoy creating accessible training experiences and documents? Are you a detail-oriented individual who appreciates creating and documenting effective processes? Ready to build your experience in employee training and development? If you answered “yes” to these questions, please consider applying to the Training and Development Program Assistant role at t he Portland Water Bureau . About the Position Job Appointment: Casual Work Schedule: Approximately 20 hours per week with scheduling flexibility. Note: This Community Service Aide (CSA II) position has a maximum of 1,400 hours in a calendar year. Work Location: This position will work at the Portland Building, 1120 SW 5 th Ave., Portland, OR 97204. This is a hybrid position. Benefits : This position is not eligible for benefits Union Representation : This position is not represented by a union Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a resume and respond to supplemental questions for this application. Position Summary The Portland Water Bureau seeks to hire a Training and Development Program Assistant (Community Service Aide II) to support employee engagement and development related to the Bureau’s Business Services. The Business Services group houses many of the bureau’s core employee-focused functions, including - Human resources Communications and outreach Equity and policy Employee experience and development Strategic planning As a Training and Development Program Assistant (CSA II), you will: Assist in the administration, delivery, and documentation of employee programs and trainings. Support the coordination of virtual and in-person programming to include ‘lunch and learn’ style experiences, immersive multi-day employee experience programming, job shadow programming, and New Employee Welcome. Coordinate evaluation tools and processes for employee programs and trainings. Support the bureau-wide implementation of LinkedIn Learning, including promoting the program, communicating the value and evolving opportunity to the workforce, coordinating the employee experience with the platform, and developing recommended learning pathways. Perform administrative tasks and other duties as assigned independently. We value diverse perspectives and life experiences and aspire to hire and support people who reflect the diversity of the people of Portland. People of color, LGBTQ I A+ and other identities, people with disabilities, and veterans are encouraged to apply. Employees are guided by the shared values of public service, customers, communication, and equity. We work hard every day to share the stories about how our investments in the water system ensure safe and abundant water for generations to come. Your unique perspective and lived experience will help shape our work and strengthen our organization. About the Portland Water Bureau: The Portland Water Bureau serves water to nearly a million people in the Portland area. Portland’s water system includes two great water sources, 53 tanks and reservoirs, and 2,200 miles of pipes. The bureau employs approximately 600 people in a variety of professions including maintenance and construction, engineering and design, water treatment and resource protection, customer service and communications, and much more. The bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. Black, Indigenous, People of Color, and people with disabilities, are encouraged to apply for this position. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. More Information about the Portland Water Bureau . Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the recruiter! We will review the job announcement and discuss what a typical day looks like for this position. We will also devote time to answer any questions you may have about the application process and/or the position. Monday, May 13, 2024, 5:30PM-6:30PM Pacific Time (US and Canada) Zoom Meeting Link: https://us06web.zoom.us/j/86948089428 Have a question? Contact Information: Vanessa Valdez, Recruiter Bureau of Human Resources Vanessa.Valdez@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Knowledge of technology and software, such as Microsoft Office & Office 365, or others. Knowledge and experience assisting in creating, designing or delivering training content for adult learners. Knowledge of and experience with the tools and techniques for project planning and management. Strong communication skills, both verbal and i n writing Ability to communicate and collaborate with individuals from a variety of different backgrounds and communication styles. Preferred Qualifications The following qualifications are helpful, but not required : Volunteer or employment experience with some aspect of Portland’s diverse civic engagement system or similar Ability to use online tools for conducting feedback and evaluation processes, such as Microsoft Forms and Survey Monkey Previous administrative support experience The Recruitment Process Step 1: Apply online between April 29, 2024 - May 13, 2024 Required Application Materials: Resume Supplemental Questions Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc) Application Tips Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested . E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 20, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their résumé and supplemental questions, weighted 100%. Your résumé and supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Week of May 27, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late May 2024 Hiring bureau will review and select candidates for an interview Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: June 2024 Step 6: Start Date: Late June - Early July 2024 A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change.* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 5/20/2024 11:59 PM Pacific
Apr 30, 2024
Full Time
The Position Do you enjoy creating accessible training experiences and documents? Are you a detail-oriented individual who appreciates creating and documenting effective processes? Ready to build your experience in employee training and development? If you answered “yes” to these questions, please consider applying to the Training and Development Program Assistant role at t he Portland Water Bureau . About the Position Job Appointment: Casual Work Schedule: Approximately 20 hours per week with scheduling flexibility. Note: This Community Service Aide (CSA II) position has a maximum of 1,400 hours in a calendar year. Work Location: This position will work at the Portland Building, 1120 SW 5 th Ave., Portland, OR 97204. This is a hybrid position. Benefits : This position is not eligible for benefits Union Representation : This position is not represented by a union Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a resume and respond to supplemental questions for this application. Position Summary The Portland Water Bureau seeks to hire a Training and Development Program Assistant (Community Service Aide II) to support employee engagement and development related to the Bureau’s Business Services. The Business Services group houses many of the bureau’s core employee-focused functions, including - Human resources Communications and outreach Equity and policy Employee experience and development Strategic planning As a Training and Development Program Assistant (CSA II), you will: Assist in the administration, delivery, and documentation of employee programs and trainings. Support the coordination of virtual and in-person programming to include ‘lunch and learn’ style experiences, immersive multi-day employee experience programming, job shadow programming, and New Employee Welcome. Coordinate evaluation tools and processes for employee programs and trainings. Support the bureau-wide implementation of LinkedIn Learning, including promoting the program, communicating the value and evolving opportunity to the workforce, coordinating the employee experience with the platform, and developing recommended learning pathways. Perform administrative tasks and other duties as assigned independently. We value diverse perspectives and life experiences and aspire to hire and support people who reflect the diversity of the people of Portland. People of color, LGBTQ I A+ and other identities, people with disabilities, and veterans are encouraged to apply. Employees are guided by the shared values of public service, customers, communication, and equity. We work hard every day to share the stories about how our investments in the water system ensure safe and abundant water for generations to come. Your unique perspective and lived experience will help shape our work and strengthen our organization. About the Portland Water Bureau: The Portland Water Bureau serves water to nearly a million people in the Portland area. Portland’s water system includes two great water sources, 53 tanks and reservoirs, and 2,200 miles of pipes. The bureau employs approximately 600 people in a variety of professions including maintenance and construction, engineering and design, water treatment and resource protection, customer service and communications, and much more. The bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. Black, Indigenous, People of Color, and people with disabilities, are encouraged to apply for this position. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. More Information about the Portland Water Bureau . Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the recruiter! We will review the job announcement and discuss what a typical day looks like for this position. We will also devote time to answer any questions you may have about the application process and/or the position. Monday, May 13, 2024, 5:30PM-6:30PM Pacific Time (US and Canada) Zoom Meeting Link: https://us06web.zoom.us/j/86948089428 Have a question? Contact Information: Vanessa Valdez, Recruiter Bureau of Human Resources Vanessa.Valdez@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Knowledge of technology and software, such as Microsoft Office & Office 365, or others. Knowledge and experience assisting in creating, designing or delivering training content for adult learners. Knowledge of and experience with the tools and techniques for project planning and management. Strong communication skills, both verbal and i n writing Ability to communicate and collaborate with individuals from a variety of different backgrounds and communication styles. Preferred Qualifications The following qualifications are helpful, but not required : Volunteer or employment experience with some aspect of Portland’s diverse civic engagement system or similar Ability to use online tools for conducting feedback and evaluation processes, such as Microsoft Forms and Survey Monkey Previous administrative support experience The Recruitment Process Step 1: Apply online between April 29, 2024 - May 13, 2024 Required Application Materials: Resume Supplemental Questions Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc) Application Tips Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested . E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 20, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their résumé and supplemental questions, weighted 100%. Your résumé and supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Week of May 27, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late May 2024 Hiring bureau will review and select candidates for an interview Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: June 2024 Step 6: Start Date: Late June - Early July 2024 A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change.* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 5/20/2024 11:59 PM Pacific