City of Kennewick, WA
Kennewick, WA, United States
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. An alternative "flex" schedule may be agreed upon after hire and determined by the employee and IT Director. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
May 09, 2024
Full Time
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. An alternative "flex" schedule may be agreed upon after hire and determined by the employee and IT Director. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION IT SYSTEMS TECHNICIAN II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Orange County District Attorney's Office. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Online applications will be accepted beginning FRIDAY, MAY 24, 2024 , and will close on FRIDAY , JUNE 21, 2024, at 11:59 PM (PST). Qualified applicants are encouraged to apply immediately. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR The Orange County District Attorney-Public Administrator (OCDAPA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. THE OPPORTUNITY The District Attorney's Office is seeking to hire a highly skilled IT Systems Technician II with experience, preferably within the public sector. The position requires a broad range of skills, including hardware and software installation, maintenance, and configuration. This position will perform a range of duties to ensure end-users are equipped with the tools and technology necessary to contribute to the agency’s mission. Examples of duties may include, but are not limited to: Managing and maintaining user accounts Providing help desk assistance (Tier 1) to customers for desktop computers, peripheral and related technology Troubleshooting, evaluating and resolving a variety of routine computer hardware, software and peripheral equipment issues Performing a variety of technical support work pertaining to the basic operation and maintenance of computers and peripheral equipment Creating disk images, understanding and implementing desktop deployment strategies Performing routine system backups, upgrades and/or other hardware/software support Performing routine system support duties Assisting higher-level information technology staff with the acquisition and distribution of computer hardware and software solutions Monitoring and maintaining data storage Managing and maintaining interfaces Performing other related duties as assigned CORE COMPETENCIES The ideal IT Systems Technician II will possess professional experience, ability, and/or knowledge in the following core competencies: Information Technology Knowledge I Software Application Experience Microsoft Office 2016 & 365 Operating system, specifically Windows 10 Storage technologies and networking Knowledge of wireless technologies including wireless laptops, tablets and mobile phones Adobe Acrobat Standard & Professional and Microsoft System Configuration Manager Knowledge of CLETS Application Experience in communicating/opening tickets with hardware/software vendors Problem Solving l Analytical Skills Identifying technical issues and problems that need resolving Researching and implementing viable solutions Analyzing, developing, and maintaining computers desktops and peripheral equipment Preparing technical reports Leadership Skills Conducting training sessions with desktop users Setting clear expectations and providing constructive feedback Relationship Building l Interpersonal Skills Working with other agencies in effort to provide information technology-specific customer service to the community, public, and key stakeholders Helping with coordination of equipment repairs with vendors Effectively establishing and maintaining productive relationships Oral l Written Communication Skills Responding quickly, courteously, and proficiently to customer service requests Soliciting feedback and adjusting customer requests to fit into business improvements Generating consensus and collaborative relationships to bring about efficient and effective outcomes IT Systems Technician II is the journey-level class in the IT Systems Technician series. Positions in this class are distinguished from IT Systems Technician I by the performance of the full range of duties under general supervision. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties as well as the physical, mental and environmental requirements for the IT Systems Technician II position. RECRUITMENT PROCESS District Attorney Human Resources will screen all application materials for minimum qualifications. After the initial screening, qualified applicants will be referred to the next step of the selection process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Ursula Gonzalez at 714-834-2762 or Ursula.Gonzalez@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 6/21/2024 11:59 PM Pacific
May 25, 2024
Full Time
CAREER DESCRIPTION IT SYSTEMS TECHNICIAN II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Orange County District Attorney's Office. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Online applications will be accepted beginning FRIDAY, MAY 24, 2024 , and will close on FRIDAY , JUNE 21, 2024, at 11:59 PM (PST). Qualified applicants are encouraged to apply immediately. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR The Orange County District Attorney-Public Administrator (OCDAPA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. THE OPPORTUNITY The District Attorney's Office is seeking to hire a highly skilled IT Systems Technician II with experience, preferably within the public sector. The position requires a broad range of skills, including hardware and software installation, maintenance, and configuration. This position will perform a range of duties to ensure end-users are equipped with the tools and technology necessary to contribute to the agency’s mission. Examples of duties may include, but are not limited to: Managing and maintaining user accounts Providing help desk assistance (Tier 1) to customers for desktop computers, peripheral and related technology Troubleshooting, evaluating and resolving a variety of routine computer hardware, software and peripheral equipment issues Performing a variety of technical support work pertaining to the basic operation and maintenance of computers and peripheral equipment Creating disk images, understanding and implementing desktop deployment strategies Performing routine system backups, upgrades and/or other hardware/software support Performing routine system support duties Assisting higher-level information technology staff with the acquisition and distribution of computer hardware and software solutions Monitoring and maintaining data storage Managing and maintaining interfaces Performing other related duties as assigned CORE COMPETENCIES The ideal IT Systems Technician II will possess professional experience, ability, and/or knowledge in the following core competencies: Information Technology Knowledge I Software Application Experience Microsoft Office 2016 & 365 Operating system, specifically Windows 10 Storage technologies and networking Knowledge of wireless technologies including wireless laptops, tablets and mobile phones Adobe Acrobat Standard & Professional and Microsoft System Configuration Manager Knowledge of CLETS Application Experience in communicating/opening tickets with hardware/software vendors Problem Solving l Analytical Skills Identifying technical issues and problems that need resolving Researching and implementing viable solutions Analyzing, developing, and maintaining computers desktops and peripheral equipment Preparing technical reports Leadership Skills Conducting training sessions with desktop users Setting clear expectations and providing constructive feedback Relationship Building l Interpersonal Skills Working with other agencies in effort to provide information technology-specific customer service to the community, public, and key stakeholders Helping with coordination of equipment repairs with vendors Effectively establishing and maintaining productive relationships Oral l Written Communication Skills Responding quickly, courteously, and proficiently to customer service requests Soliciting feedback and adjusting customer requests to fit into business improvements Generating consensus and collaborative relationships to bring about efficient and effective outcomes IT Systems Technician II is the journey-level class in the IT Systems Technician series. Positions in this class are distinguished from IT Systems Technician I by the performance of the full range of duties under general supervision. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties as well as the physical, mental and environmental requirements for the IT Systems Technician II position. RECRUITMENT PROCESS District Attorney Human Resources will screen all application materials for minimum qualifications. After the initial screening, qualified applicants will be referred to the next step of the selection process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Ursula Gonzalez at 714-834-2762 or Ursula.Gonzalez@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 6/21/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
THIS IS A SEASONAL POSITION Summer Camp Manager I Salary: $17.50 Purpose of Classification: The purpose of this classification is to plan, organize and administer the City Recreational Summer Camp under direction of facility manager; managing camp program operations, administration, facilities, and recreational programs for campers; performing related work as required. This position is responsible for the day-to-day operation of a City Recreational Summer Camp at the campsite, including directing the food service, maintenance, recreation, administration, and medical services. For seven weeks, the Camp Director works at the campsite during operations. During camp, the Camp Director has oversight of all camp operations and uses broad discretion to makes judgments and decisions in collaboration with facility manager within the overall policy guidelines established by the department. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Work Delegation: Assists in the development and implementation of goals, objectives, policies, and procedures for a Summer Camp; Plans, organizes and directs, through subordinate supervisors, the operation of the camp administrative, recreation programs, food service, maintenance and medical care functions; Ensures compliance of camp facilities and activities to pertinent codes, regulations and guidelines; monitors staff, evaluates their impact and implements policy and procedure improvements; Prepares or reviews and maintains a wide variety of written reports and records, including reports on camp registration, personnel records, periodic progress reports on camp activities, accident reports. Assists in the development of policy and implements procedures to ensure the health and safety of campers and camp staff, sanitary and safe facilities, and camp security; and performs related work as assigned. Knowledge, Skills & Abilities T his is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: Principles and practices of camp recreation program planning, development and implementation; including American Camping Association standards; Principles and methods of camp planning and design, recreational programs, camp operations Techniques of supervision including planning, assigning and monitoring work and of evaluation of assigned staff; Administrative principles and methods, including goal setting, program development and implementation; Applicable laws and regulations; codes, ordinances, and guidelines pertaining to the work; Computer applications and software used to track camp usage with standard desktop applications such as Microsoft Word, Microsoft Excel, camp-tracking databases, and related software programs and systems; Safe work methods and safety regulations pertaining to the work. Ability to: Plan, organize, assign, direct, review, and evaluate the work of assigned staff; Supervise, motivate, and evaluate staff and provide for their training and professional development; Establish and maintain effective working relationships with those contacted in the course of the work; Communicate courteously and effectively with other camp staff members and relate well with campers in all age groups and the public; Identify camp recreational and operational needs and recommend alternatives or enhancements; Exercise sound independent judgment within general established guidelines; Prepare clear, concise and complete reports and other written correspondence; and Represent the City effectively in meetings with community groups, businesses, and the public. Minimum Qualifications - Education and Experience Bachelor’s degree from an accredited college or university with major course work in recreation, physical education, business or public administration or a closely related field; Four (4) years of progressively responsible experience in recreation or camp programs, which includes at least two (2) years at a supervisory level. Additional recreation or camp experience may be substituted on a year- for-year basis for up to two (2) years of the education requirement. OR One-year experience (or equivalent summer sessions) in a residence recreational summer camp at a level equivalent to the City’s Camp Staff Supervisor. Licensures and Certifications Must be able to travel to various locations within the City of Atlanta and to the camps to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid Georgia driver's license as well as a satisfactory driving record. CPR and first aid certification required at start of the summer season. Additional Information: City of Atlanta required training: May 28th - May 31, 2024. Summer staff will be required to work an 8-hour shift Monday - Friday from June 3rd - July 20,2024; hours are 7:30 am - 6:00 pm - Vacation requests during this time will not be approved. All summer staff must be actively involved with campers during swim times and wear a bathing suit (one-piece for females, swimming trunks with lining for males). Staff is not required to know how to swim or teach swim lessons. Resumes will be accepted CBF2024 DPR2024
Mar 08, 2024
Full Time
THIS IS A SEASONAL POSITION Summer Camp Manager I Salary: $17.50 Purpose of Classification: The purpose of this classification is to plan, organize and administer the City Recreational Summer Camp under direction of facility manager; managing camp program operations, administration, facilities, and recreational programs for campers; performing related work as required. This position is responsible for the day-to-day operation of a City Recreational Summer Camp at the campsite, including directing the food service, maintenance, recreation, administration, and medical services. For seven weeks, the Camp Director works at the campsite during operations. During camp, the Camp Director has oversight of all camp operations and uses broad discretion to makes judgments and decisions in collaboration with facility manager within the overall policy guidelines established by the department. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Work Delegation: Assists in the development and implementation of goals, objectives, policies, and procedures for a Summer Camp; Plans, organizes and directs, through subordinate supervisors, the operation of the camp administrative, recreation programs, food service, maintenance and medical care functions; Ensures compliance of camp facilities and activities to pertinent codes, regulations and guidelines; monitors staff, evaluates their impact and implements policy and procedure improvements; Prepares or reviews and maintains a wide variety of written reports and records, including reports on camp registration, personnel records, periodic progress reports on camp activities, accident reports. Assists in the development of policy and implements procedures to ensure the health and safety of campers and camp staff, sanitary and safe facilities, and camp security; and performs related work as assigned. Knowledge, Skills & Abilities T his is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: Principles and practices of camp recreation program planning, development and implementation; including American Camping Association standards; Principles and methods of camp planning and design, recreational programs, camp operations Techniques of supervision including planning, assigning and monitoring work and of evaluation of assigned staff; Administrative principles and methods, including goal setting, program development and implementation; Applicable laws and regulations; codes, ordinances, and guidelines pertaining to the work; Computer applications and software used to track camp usage with standard desktop applications such as Microsoft Word, Microsoft Excel, camp-tracking databases, and related software programs and systems; Safe work methods and safety regulations pertaining to the work. Ability to: Plan, organize, assign, direct, review, and evaluate the work of assigned staff; Supervise, motivate, and evaluate staff and provide for their training and professional development; Establish and maintain effective working relationships with those contacted in the course of the work; Communicate courteously and effectively with other camp staff members and relate well with campers in all age groups and the public; Identify camp recreational and operational needs and recommend alternatives or enhancements; Exercise sound independent judgment within general established guidelines; Prepare clear, concise and complete reports and other written correspondence; and Represent the City effectively in meetings with community groups, businesses, and the public. Minimum Qualifications - Education and Experience Bachelor’s degree from an accredited college or university with major course work in recreation, physical education, business or public administration or a closely related field; Four (4) years of progressively responsible experience in recreation or camp programs, which includes at least two (2) years at a supervisory level. Additional recreation or camp experience may be substituted on a year- for-year basis for up to two (2) years of the education requirement. OR One-year experience (or equivalent summer sessions) in a residence recreational summer camp at a level equivalent to the City’s Camp Staff Supervisor. Licensures and Certifications Must be able to travel to various locations within the City of Atlanta and to the camps to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid Georgia driver's license as well as a satisfactory driving record. CPR and first aid certification required at start of the summer season. Additional Information: City of Atlanta required training: May 28th - May 31, 2024. Summer staff will be required to work an 8-hour shift Monday - Friday from June 3rd - July 20,2024; hours are 7:30 am - 6:00 pm - Vacation requests during this time will not be approved. All summer staff must be actively involved with campers during swim times and wear a bathing suit (one-piece for females, swimming trunks with lining for males). Staff is not required to know how to swim or teach swim lessons. Resumes will be accepted CBF2024 DPR2024
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
THIS IS A SEASONAL POSITION Summer Camp Manager I [Lake Allatoona - Programming] Salary: $17.50 General Description and Classification Standards Under direction, plans, organizes and administers a City Recreational Summer Camp; manages camp program operations, administration, facilities, and recreational programs for campers; performs related work as required. This position is responsible for the day-to-day operation of a City Recreational Summer Camp at the campsite, including directing the food service, maintenance, recreation, administration, and medical services. For seven weeks, Program Director works at the campsite while the Camp is open. During camp, the Program Director has oversight of all camp functions and uses broad discretion to makes judgments and decisions in collaboration with the assigned Recreation Staff within the overall policy guidelines established by the department. This position will live onsite Monday night through Friday morning. Room and board is provided. Essential Duties & Responsibilities T hese are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Assists in the development and implementation of goals, objectives, policies, and procedures for a City Recreational Summer Camp; • Plans, organizes and directs, through subordinate supervisors, the operation of the camp administrative, recreation programs, food service, maintenance and medical care functions; • In collaboration with assigned Recreation Staff reviews and evaluates the work of camp staff, including taking disciplinary action; • Ensures compliance of camp facilities and activities to pertinent codes, regulations and guidelines; monitors developments related to camp construction and maintenance, evaluates their impact and implements policy and procedure improvements; • Establishes and maintains good public relations with citizens, civic groups, and other departments of governmental agencies. • Prepares or reviews and maintains a wide variety of written reports and records, including reports on camp registration and rental fees, personnel records, periodic progress reports on camp activities, accident reports; prepares maintenance requests and requisitions; • Assists in the development of policy and implements procedures to ensure the health and safety of campers and camp staff, sanitary and safe facilities, and camp security; and performs related work as assigned. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: • Principles and practices of camp recreation program planning, development and implementation; including American Camping Association standards; • Principles and methods of camp planning and design, recreational programs, maintenance and camp operations, and environmental conservation and ecology; • Techniques of supervision including planning, assigning and monitoring work and of evaluation of camp staff; • Administrative principles and methods, including goal setting, program development and implementation; • Theories, principles, techniques and equipment used in camp facilities and maintenance and operations; • Applicable laws and regulations; codes, ordinances, and guidelines pertaining to the work; • Computer applications and software used to track camp usage with standard desktop applications such as Microsoft Word, Microsoft Excel, camp-tracking databases, and related software programs and systems; • Safe work methods and safety regulations pertaining to the work. Ability to: • Plan, organize, assign, direct, review, and evaluate the work of assigned staff; • Select, motivate, and evaluate staff and provide for their training and professional development; • Develop and implement goals, objectives, policies, procedures, work standards and internal controls; • Establish and maintain effective working relationships with those contacted in the course of the work; • Communicate courteously and effectively with assigned Recreation staff and other camp staff members and relate well with campers in all age groups and the public; • Identify camp recreational and operational needs and recommend alternatives or enhancements; • Exercise sound independent judgment within general established guidelines; • Prepare clear, concise and complete reports and other written correspondence; and Represent the City effectively in meetings with community groups, businesses, and the public Minimum Qualifications - Education and Experience • Bachelor’s degree from an accredited college or university with major course work in recreation, physical education, business or public administration or a closely related field; • Four (4) years of progressively responsible experience in recreation or camp programs, • which includes at least two (2) years at a supervisory level. • Additional recreation or camp experience may be substituted on a year- for-year basis for up to two (2) years of the education requirement. OR • One-year experience (or equivalent summer sessions) in a residence recreational summer camp at a level equivalent to the City’s Camp Staff Supervisor. • Must pass background check for criminal and child protective findings. • Must pass a drug screening. Licensures and Certifications • Must be able to travel to various locations within the City of Atlanta and to the camps to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid Georgia driver's license as well as a satisfactory driving record. • CPR and first aid certification required at start of the summer season. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Additional Information: “• City of Atlanta required training May 28th - May 31st , 2024. • Summer staff will be required to work an 8-hour shift Monday - Friday from June 3rd - July 24TH , 2024; hours are 7:30 am - 6:00 pm ; Vacation requests during this time will not be approved. • All summer staff must be actively involved with campers during swim times and wear a bathing suit (one-piece for females, swimming trunks with lining for males). Staff is not required to know how to swim or teach swim lessons. • Resumes will be accepted.” CBF2024 DPR2024
Mar 08, 2024
Full Time
THIS IS A SEASONAL POSITION Summer Camp Manager I [Lake Allatoona - Programming] Salary: $17.50 General Description and Classification Standards Under direction, plans, organizes and administers a City Recreational Summer Camp; manages camp program operations, administration, facilities, and recreational programs for campers; performs related work as required. This position is responsible for the day-to-day operation of a City Recreational Summer Camp at the campsite, including directing the food service, maintenance, recreation, administration, and medical services. For seven weeks, Program Director works at the campsite while the Camp is open. During camp, the Program Director has oversight of all camp functions and uses broad discretion to makes judgments and decisions in collaboration with the assigned Recreation Staff within the overall policy guidelines established by the department. This position will live onsite Monday night through Friday morning. Room and board is provided. Essential Duties & Responsibilities T hese are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Assists in the development and implementation of goals, objectives, policies, and procedures for a City Recreational Summer Camp; • Plans, organizes and directs, through subordinate supervisors, the operation of the camp administrative, recreation programs, food service, maintenance and medical care functions; • In collaboration with assigned Recreation Staff reviews and evaluates the work of camp staff, including taking disciplinary action; • Ensures compliance of camp facilities and activities to pertinent codes, regulations and guidelines; monitors developments related to camp construction and maintenance, evaluates their impact and implements policy and procedure improvements; • Establishes and maintains good public relations with citizens, civic groups, and other departments of governmental agencies. • Prepares or reviews and maintains a wide variety of written reports and records, including reports on camp registration and rental fees, personnel records, periodic progress reports on camp activities, accident reports; prepares maintenance requests and requisitions; • Assists in the development of policy and implements procedures to ensure the health and safety of campers and camp staff, sanitary and safe facilities, and camp security; and performs related work as assigned. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: • Principles and practices of camp recreation program planning, development and implementation; including American Camping Association standards; • Principles and methods of camp planning and design, recreational programs, maintenance and camp operations, and environmental conservation and ecology; • Techniques of supervision including planning, assigning and monitoring work and of evaluation of camp staff; • Administrative principles and methods, including goal setting, program development and implementation; • Theories, principles, techniques and equipment used in camp facilities and maintenance and operations; • Applicable laws and regulations; codes, ordinances, and guidelines pertaining to the work; • Computer applications and software used to track camp usage with standard desktop applications such as Microsoft Word, Microsoft Excel, camp-tracking databases, and related software programs and systems; • Safe work methods and safety regulations pertaining to the work. Ability to: • Plan, organize, assign, direct, review, and evaluate the work of assigned staff; • Select, motivate, and evaluate staff and provide for their training and professional development; • Develop and implement goals, objectives, policies, procedures, work standards and internal controls; • Establish and maintain effective working relationships with those contacted in the course of the work; • Communicate courteously and effectively with assigned Recreation staff and other camp staff members and relate well with campers in all age groups and the public; • Identify camp recreational and operational needs and recommend alternatives or enhancements; • Exercise sound independent judgment within general established guidelines; • Prepare clear, concise and complete reports and other written correspondence; and Represent the City effectively in meetings with community groups, businesses, and the public Minimum Qualifications - Education and Experience • Bachelor’s degree from an accredited college or university with major course work in recreation, physical education, business or public administration or a closely related field; • Four (4) years of progressively responsible experience in recreation or camp programs, • which includes at least two (2) years at a supervisory level. • Additional recreation or camp experience may be substituted on a year- for-year basis for up to two (2) years of the education requirement. OR • One-year experience (or equivalent summer sessions) in a residence recreational summer camp at a level equivalent to the City’s Camp Staff Supervisor. • Must pass background check for criminal and child protective findings. • Must pass a drug screening. Licensures and Certifications • Must be able to travel to various locations within the City of Atlanta and to the camps to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid Georgia driver's license as well as a satisfactory driving record. • CPR and first aid certification required at start of the summer season. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Additional Information: “• City of Atlanta required training May 28th - May 31st , 2024. • Summer staff will be required to work an 8-hour shift Monday - Friday from June 3rd - July 24TH , 2024; hours are 7:30 am - 6:00 pm ; Vacation requests during this time will not be approved. • All summer staff must be actively involved with campers during swim times and wear a bathing suit (one-piece for females, swimming trunks with lining for males). Staff is not required to know how to swim or teach swim lessons. • Resumes will be accepted.” CBF2024 DPR2024
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Day Shift Custodial Manager and Night Shift Custodial Manager Classification Title: Administrator I Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 8, 2024 at 11:55pm PST Position Summary Under general direction from the Director for Grounds and Custodial Services, the Custodial manager is responsible for supervising and administering the day to day custodial operation that includes daily and weekly planning and coordinating all cleaning services. The incumbent works independently scheduling, assignment, inspecting, and evaluating the work of others, ensuring that facilities are cleaned and well-maintained. The incumbent may oversee the work activities of evening and weekend shifts with the authority to make needed changes to accomplish cleaning maintenance goals, taking operational charge of the department in the absence of the Director. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $5,375 per month. Initial appointment not anticipated to exceed $5,375 per month. CSU Classification Salary Range : $3,938 per month - $11,703 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : At-Will Time Base : Full-Time Pay Plan : 12 month Work Hours : Day Shift Custodial Manager : Monday - Friday, 7:00 a.m. - 3:30 p.m., with the ability to work early morning hours, extended afternoons, and weekends. Night Shift Custodial Manager : Monday - Friday 3:30 p.m. - 12:30 a.m., with the ability to work early morning hours, extended afternoons, and weekends. Department Information Custodial Services is responsible for cleaning activities in all general-fund supported university facilities. This professional staff maintains a safe and healthy setting for students, faculty, staff and guests in pursuit of our education mission. Typical services include: Carpet cleaning & spot removal Sanitizing Floor care Stocking sanitary supplies Collecting and disposing of refuse Emergency cleanups Please visit our website for additional information: https://www.csus.edu/administration-business-affairs/facilities-management/ Day Shift Custodial Manager Required Qualifications 1. Thorough knowledge of custodial equipment and the ability to teach and train a large diverse staff on the proper and safe use of associated equipment. 2. Must have thorough knowledge of modern custodial cleaning methodologies/operations and the ability to teach and train a large diverse work force. 3. Must possess a valid California Driver’s License, a safe driving record, and must possess the ability to follow all campus driving ordinances. 4. Must have working knowledge of desktop PC software applications such as word processing, spreadsheets and email, and thorough knowledge of the maintenance management system (AiM), which includes work order creation, closing and current schedule monitoring. 5. Must be able to communicate and follow instructions, to include instructions on daily calendars, space reservations forms, communication logs, IIPP Safety information, work orders, product labels, MSD sheets, schedules and job descriptions. 6. Must be able to work collaboratively with a diverse campus community of students, faculty and staff. 7. Must be able to communicate effectively using all available technology. 8. Must be able to remain calm and poised even during stressful situations. 9. Must possess excellent customer service skills. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications 11. Extensive knowledge in custodial cleaning methodologies/operations; solving problems; understanding workflow procedures, encouraging staff. 12. Ten (10) years of custodial experience Night Shift Custodial Manager Required Qualifications 1. Thorough knowledge of custodial equipment and the ability to teach and train a large diverse staff on the proper and safe use of associated equipment. 2. Thorough knowledge of modern custodial cleaning methodologies/operations and the ability to teach and train a large diverse work force. 3. Possession of a valid Driver’s License, ability to maintain a safe driving record, and must possess the ability to follow all campus driving ordinances. 4. Working knowledge of desktop software applications such as word processing, spreadsheets and email, and thorough knowledge of the computerized maintenance management system (AiM), which includes work order creation, closing and current schedule monitoring. 5. Ability to communicate and follow instructions, to include instructions on daily calendars, space reservation forms, communication logs, IIPP Safety information, work orders, product labels, MSD sheets, schedules and job descriptions. 6. Ability to work collaboratively with a diverse campus community of students, faculty and staff. 7. Ability to communicate effectively using all available technology. 8. Ability to remain calm and poised during stressful situations. 9. Excellent customer service skills. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications 11. Extensive knowledge in custodial cleaning methodologies/operations; solving problems; understanding workflow procedures, encouraging staff. 12. Previous experience leading a custodial team in an institutional environment. CONDITIONS OF EMPLOYMENT - Ability to pass background check Required Licenses/Certifications Valid driver’s license and safe driving record Documents Needed to Apply Resume and cover letter. Applicants will respond to the following supplemental question: A valid driver's license and maintenance of a good driving record is a requirement for this position. If selected for this position, would you be able to provide this documentation? Submit an online Sacramento State Employment Application for the position to apply. Interviews will be In-Person. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 26, 2024
Working Title: Day Shift Custodial Manager and Night Shift Custodial Manager Classification Title: Administrator I Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 8, 2024 at 11:55pm PST Position Summary Under general direction from the Director for Grounds and Custodial Services, the Custodial manager is responsible for supervising and administering the day to day custodial operation that includes daily and weekly planning and coordinating all cleaning services. The incumbent works independently scheduling, assignment, inspecting, and evaluating the work of others, ensuring that facilities are cleaned and well-maintained. The incumbent may oversee the work activities of evening and weekend shifts with the authority to make needed changes to accomplish cleaning maintenance goals, taking operational charge of the department in the absence of the Director. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $5,375 per month. Initial appointment not anticipated to exceed $5,375 per month. CSU Classification Salary Range : $3,938 per month - $11,703 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : At-Will Time Base : Full-Time Pay Plan : 12 month Work Hours : Day Shift Custodial Manager : Monday - Friday, 7:00 a.m. - 3:30 p.m., with the ability to work early morning hours, extended afternoons, and weekends. Night Shift Custodial Manager : Monday - Friday 3:30 p.m. - 12:30 a.m., with the ability to work early morning hours, extended afternoons, and weekends. Department Information Custodial Services is responsible for cleaning activities in all general-fund supported university facilities. This professional staff maintains a safe and healthy setting for students, faculty, staff and guests in pursuit of our education mission. Typical services include: Carpet cleaning & spot removal Sanitizing Floor care Stocking sanitary supplies Collecting and disposing of refuse Emergency cleanups Please visit our website for additional information: https://www.csus.edu/administration-business-affairs/facilities-management/ Day Shift Custodial Manager Required Qualifications 1. Thorough knowledge of custodial equipment and the ability to teach and train a large diverse staff on the proper and safe use of associated equipment. 2. Must have thorough knowledge of modern custodial cleaning methodologies/operations and the ability to teach and train a large diverse work force. 3. Must possess a valid California Driver’s License, a safe driving record, and must possess the ability to follow all campus driving ordinances. 4. Must have working knowledge of desktop PC software applications such as word processing, spreadsheets and email, and thorough knowledge of the maintenance management system (AiM), which includes work order creation, closing and current schedule monitoring. 5. Must be able to communicate and follow instructions, to include instructions on daily calendars, space reservations forms, communication logs, IIPP Safety information, work orders, product labels, MSD sheets, schedules and job descriptions. 6. Must be able to work collaboratively with a diverse campus community of students, faculty and staff. 7. Must be able to communicate effectively using all available technology. 8. Must be able to remain calm and poised even during stressful situations. 9. Must possess excellent customer service skills. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications 11. Extensive knowledge in custodial cleaning methodologies/operations; solving problems; understanding workflow procedures, encouraging staff. 12. Ten (10) years of custodial experience Night Shift Custodial Manager Required Qualifications 1. Thorough knowledge of custodial equipment and the ability to teach and train a large diverse staff on the proper and safe use of associated equipment. 2. Thorough knowledge of modern custodial cleaning methodologies/operations and the ability to teach and train a large diverse work force. 3. Possession of a valid Driver’s License, ability to maintain a safe driving record, and must possess the ability to follow all campus driving ordinances. 4. Working knowledge of desktop software applications such as word processing, spreadsheets and email, and thorough knowledge of the computerized maintenance management system (AiM), which includes work order creation, closing and current schedule monitoring. 5. Ability to communicate and follow instructions, to include instructions on daily calendars, space reservation forms, communication logs, IIPP Safety information, work orders, product labels, MSD sheets, schedules and job descriptions. 6. Ability to work collaboratively with a diverse campus community of students, faculty and staff. 7. Ability to communicate effectively using all available technology. 8. Ability to remain calm and poised during stressful situations. 9. Excellent customer service skills. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications 11. Extensive knowledge in custodial cleaning methodologies/operations; solving problems; understanding workflow procedures, encouraging staff. 12. Previous experience leading a custodial team in an institutional environment. CONDITIONS OF EMPLOYMENT - Ability to pass background check Required Licenses/Certifications Valid driver’s license and safe driving record Documents Needed to Apply Resume and cover letter. Applicants will respond to the following supplemental question: A valid driver's license and maintenance of a good driving record is a requirement for this position. If selected for this position, would you be able to provide this documentation? Submit an online Sacramento State Employment Application for the position to apply. Interviews will be In-Person. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate SEIU Professional Grade 14 Hourly rate: $52.72 (Step 1) - $68.91 (Step 5) External candidates will start at Step 1 Reports To Supervisor Business Systems Operations Current Assignment This announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next twelve months. Incumbents selected for this posting will be responsible for providing first level computer system support of the IT Administrative network services for the San Francisco Bay Area Rapid Transit District (BART). The work involves contact with various user department staff to assist in resolving computer related problems, reporting the problems and assigning them for further technical support if unresolved at the time of the call. The successful candidate will be solution oriented, focusing on the end user experience, in depth technical support, user self-service tools and information, documentation, and knowledgebase continuous improvement. Candidate should also have experience deploying software, imaging computers, creating and implementing IT procedures, and managing network security access. Beyond the minimum qualifications, the ideal candidate should have the ability to perform the following: 1. Provide standard, and advanced troubleshooting on computer issues, printer issues, network access, and license issues for district users. 2. Establish timelines and protocols for harder to solve problems while focusing on the end user experience. 3. Implement and maintain self-service support, empowering end user with knowledge and tools for self-service support. 4. Document, report, and follow up on known high priority incidences and problems. 5. Effectively work well within a group setting of the same job class, independently, and with higher technical job classification(s) to secure their support in reaching a solution on the reported problem(s). 6. Effectively demonstrate proper verbal/writing communication skills and professionally communicate with technical and non-technical IT Customers at all levels, i.e., business users, managers, and executives. 7. Coordinate tasks and projects between end users, IT, and any other outside departments. 8. Highly skilled at utilizing an IT Service Management tool, such as Remedy/Salesforce, to record the necessary information for user problems, report and manage requests from intake to closure. Selection Process This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application. The selection process will include a screening for minimum qualifications as listed in this posting and may additionally involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. Application Process This is a SEIU Local 1021 Bargaining unit position. However, all full-time SEIU District employees must follow the "Bid Form" process and deposit their bids in the bid box. Failure to comply may invalidate the employee's bid. As actual vacancies occur, District employees on the internal eligibility list will be considered before outside candidates. External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. The Employment Office will screen Bid form applications and resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process may involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. Examples of Duties Develops and maintains network management procedures such as: Electronic Mail Administration Procedures, End-User Network Data Storage Allocation Guidelines, Data Backup and Archive Procedures, Network Troubleshooting Guides, Network Problem Callout and Escalation Guidelines, etc. Controls security of computer-related equipment and provides protection of end user data integrity; maintains Asset Inventory & Utilization Database of all computer-related equipment. Prepares and executes workstation relocation plans for workgroup moves. Operates an Administrative computing Help Desk; coordinates responses to user help calls; monitors end-user help calls to receive, analyze and implement solution to requests for support from end users. Maintains network resource location lists (Printer Locations/Corresponding Queues, Network Drive Locations and Uses, etc.). Designs project automation plans including requirement analysis, evaluation of new hardware and software for applicability to project requirements, promotion of hardware/software standardization across user base. Troubleshoots and resolves Administrative network problems including network communications routing, data access, printing and general administrative application areas. Monitors the daily operations of the network. Acts as project coordinator for projects as assigned. Provides backup coverage for Computer Support Coordinators during scheduled days off, vacations, etc. Keeps current on latest developments in hardware and software provided by manufacturers and prepares upgrade and migration plans to take advantage of technology advancements. Prepares and executes desktop software migration strategies to replace major operating systems and/or application programs on a global basis. Minimum Qualifications Education : A Bachelor's degree in computer science, mathematics, business administration or a closely related field from an accredited college or university. Experience : Four (4) years of (full-time equivalent) recent verifiable experience in network administration, network management and Help Desk support, which has included significant experience in microcomputer applications and end-user interface and training. Other Requirements : May be required to work overtime or off-hours to test hardware and software. Must be available to provide emergency fixes when required. Substitution : Additional experience as outlined above may be substituted for the education on a year-for-year basis. Graduation from a four-year college is preferred. Knowledge and Skills Knowledge of : Active Directory Microsoft Office 365 / Outlook (email) Sharepoint OneDrive Windows 10 / Windows 7 Sophos Computer imaging of various device models (Optiplex 5040 and above, laptops 530/XPS13/7490, HPT530’s Remedy Ticketing Software VM Ware / VDI Technology HP Printer Hardware / Software configurations SCCM (System Center Configuration Manager) Solar Winds ForeScout AirWatch Setup / Configuration of iPads / iPhones (ver 7 - 10) Adobe Products Skill in : Providing end user technical support in the above products on an as-needed basis. Specifying new hardware and software compatible with the existing network. Developing, implementing and maintaining hardware/software security controls to protect computer related equipment and end user data from viruses, errant programs, unauthorized users, etc. Communicating with multiple client organizations (BART, BATC, SAMTRANS) simultaneously in the satisfaction of their differing computing needs/requirements. Providing regular report-outs to management on network operations and user issues. Reviewing hardware/software requisitions to ensure compliance with project automation plan and automation plan goals. Planning and anticipating network expansion/growth requirements. Coordinating, planning and executing network management operations in conjunction with other network administrators from WAN connected entities (BART, outside agencies, etc.). Planning and scheduling the work load of other Computer Support Coordinators to ensure user support commitments are achieved on assigned special projects such as server replacements, software installations, etc. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/31/2024 11:59 PM Pacific
May 21, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate SEIU Professional Grade 14 Hourly rate: $52.72 (Step 1) - $68.91 (Step 5) External candidates will start at Step 1 Reports To Supervisor Business Systems Operations Current Assignment This announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next twelve months. Incumbents selected for this posting will be responsible for providing first level computer system support of the IT Administrative network services for the San Francisco Bay Area Rapid Transit District (BART). The work involves contact with various user department staff to assist in resolving computer related problems, reporting the problems and assigning them for further technical support if unresolved at the time of the call. The successful candidate will be solution oriented, focusing on the end user experience, in depth technical support, user self-service tools and information, documentation, and knowledgebase continuous improvement. Candidate should also have experience deploying software, imaging computers, creating and implementing IT procedures, and managing network security access. Beyond the minimum qualifications, the ideal candidate should have the ability to perform the following: 1. Provide standard, and advanced troubleshooting on computer issues, printer issues, network access, and license issues for district users. 2. Establish timelines and protocols for harder to solve problems while focusing on the end user experience. 3. Implement and maintain self-service support, empowering end user with knowledge and tools for self-service support. 4. Document, report, and follow up on known high priority incidences and problems. 5. Effectively work well within a group setting of the same job class, independently, and with higher technical job classification(s) to secure their support in reaching a solution on the reported problem(s). 6. Effectively demonstrate proper verbal/writing communication skills and professionally communicate with technical and non-technical IT Customers at all levels, i.e., business users, managers, and executives. 7. Coordinate tasks and projects between end users, IT, and any other outside departments. 8. Highly skilled at utilizing an IT Service Management tool, such as Remedy/Salesforce, to record the necessary information for user problems, report and manage requests from intake to closure. Selection Process This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application. The selection process will include a screening for minimum qualifications as listed in this posting and may additionally involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. Application Process This is a SEIU Local 1021 Bargaining unit position. However, all full-time SEIU District employees must follow the "Bid Form" process and deposit their bids in the bid box. Failure to comply may invalidate the employee's bid. As actual vacancies occur, District employees on the internal eligibility list will be considered before outside candidates. External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. The Employment Office will screen Bid form applications and resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process may involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. Examples of Duties Develops and maintains network management procedures such as: Electronic Mail Administration Procedures, End-User Network Data Storage Allocation Guidelines, Data Backup and Archive Procedures, Network Troubleshooting Guides, Network Problem Callout and Escalation Guidelines, etc. Controls security of computer-related equipment and provides protection of end user data integrity; maintains Asset Inventory & Utilization Database of all computer-related equipment. Prepares and executes workstation relocation plans for workgroup moves. Operates an Administrative computing Help Desk; coordinates responses to user help calls; monitors end-user help calls to receive, analyze and implement solution to requests for support from end users. Maintains network resource location lists (Printer Locations/Corresponding Queues, Network Drive Locations and Uses, etc.). Designs project automation plans including requirement analysis, evaluation of new hardware and software for applicability to project requirements, promotion of hardware/software standardization across user base. Troubleshoots and resolves Administrative network problems including network communications routing, data access, printing and general administrative application areas. Monitors the daily operations of the network. Acts as project coordinator for projects as assigned. Provides backup coverage for Computer Support Coordinators during scheduled days off, vacations, etc. Keeps current on latest developments in hardware and software provided by manufacturers and prepares upgrade and migration plans to take advantage of technology advancements. Prepares and executes desktop software migration strategies to replace major operating systems and/or application programs on a global basis. Minimum Qualifications Education : A Bachelor's degree in computer science, mathematics, business administration or a closely related field from an accredited college or university. Experience : Four (4) years of (full-time equivalent) recent verifiable experience in network administration, network management and Help Desk support, which has included significant experience in microcomputer applications and end-user interface and training. Other Requirements : May be required to work overtime or off-hours to test hardware and software. Must be available to provide emergency fixes when required. Substitution : Additional experience as outlined above may be substituted for the education on a year-for-year basis. Graduation from a four-year college is preferred. Knowledge and Skills Knowledge of : Active Directory Microsoft Office 365 / Outlook (email) Sharepoint OneDrive Windows 10 / Windows 7 Sophos Computer imaging of various device models (Optiplex 5040 and above, laptops 530/XPS13/7490, HPT530’s Remedy Ticketing Software VM Ware / VDI Technology HP Printer Hardware / Software configurations SCCM (System Center Configuration Manager) Solar Winds ForeScout AirWatch Setup / Configuration of iPads / iPhones (ver 7 - 10) Adobe Products Skill in : Providing end user technical support in the above products on an as-needed basis. Specifying new hardware and software compatible with the existing network. Developing, implementing and maintaining hardware/software security controls to protect computer related equipment and end user data from viruses, errant programs, unauthorized users, etc. Communicating with multiple client organizations (BART, BATC, SAMTRANS) simultaneously in the satisfaction of their differing computing needs/requirements. Providing regular report-outs to management on network operations and user issues. Reviewing hardware/software requisitions to ensure compliance with project automation plan and automation plan goals. Planning and anticipating network expansion/growth requirements. Coordinating, planning and executing network management operations in conjunction with other network administrators from WAN connected entities (BART, outside agencies, etc.). Planning and scheduling the work load of other Computer Support Coordinators to ensure user support commitments are achieved on assigned special projects such as server replacements, software installations, etc. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/31/2024 11:59 PM Pacific
CA DEPARTMENT OF JUSTICE
Los Angeles, California, United States
Job Description and Duties As a member of a legal support team under the supervision of a Staff Services Manager I (SSMI), the Legal Specialist will provide day-to-day training of clerical and legal secretary staff in conjunction with the office’s Case Management Section (CMS) and Office of Professional Development (OPD). As part of the legal practice, the Legal Specialist will be analytical and be well versed in litigation, criminal, and administrative law procedures and practice to reinforce training provided by CMS and OPD; research, develop and train legal secretarial and clerical staff on section specific procedures and practice to expand their knowledge, skills and abilities. The Legal Specialist must have knowledge of federal, state, California Rules of Court, and Local Court rules. The Legal Specialist will provide guidance and coaching, in all duties required of legal secretarial staff and experience with electronically sending correspondence, court forms, legal documents, and pleadings (e.g., petitions, briefs, opinions, notices, motions); must have knowledge of various department supported software such as Word, WestCheck, Legal Solutions, Microsoft Outlook, Adobe Acrobat, ProLaw and other desktop technology tools and communication devices, such as Microsoft Teams. The Legal Specialist will adhere to procedures; ensure all documents and deadlines are proofread, copied, processed (filed and served), and saved in accordance with legal requirements and deadlines. The Legal Specialist will provide assistance and coaching to legal secretaries with establishing and maintaining an efficient system for filing correspondence, court forms, legal documents, pleadings, and other administrative tasks, such as processing invoices; have knowledge of state and departmental rules and regulations. The Legal Specialist must be proficient with court deadline requirements and the ability to provide guidance with calendaring of document due dates and court appearances with various legal practice areas including civil, criminal, public rights, and administrative law sections. The Legal Specialist will provide coaching and guidance legal secretarial and clerical staff with other internal software applications used to make travel arrangements and process travel reimbursements. Working closely with legal support leadership, the Legal Specialist will develop and/or update section specific procedures, court structure, other court related procedures, and Departmental or administrative processes to be used to train legal secretarial and clerical staff, and as reference in the course of their duties. The Legal Specialist will be responsible for staying up to date with court requirements, update related court charts and material. The Legal Specialist will also be assigned to various miscellaneous projects by the SSMIs, used to measure and/or enhance productivity, and meet other operational needs of the legal support teams. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position offers a hybrid schedule, i.e., combined remote and in-office work schedules. If you are interested in maintaining a work/life balance, savings on transportation expenses and want work flexibility, this position may be for you! Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-433499 Position #(s): 420-035-5393-014 420-035-5393-901 Working Title: Legal Specialist Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A Shall Consider: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C # of Positions: 2 Work Location: Los Angeles County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information These positions are located in the Division of Operations, Legal Support Services, Legal Support Operations, Los Angeles. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General's website at www.oag.ca.gov Special Requirements A fingerprint check will be required . Clearly indicate the Job Control Code (JC-433499) and the title of this position in the "Examination or Job Title(s) For Which You AreApplying" section located on the first page of your State Application . If previously applied for JC-415389, no need to reapply as your application will be considered. Required Assessment: Applicants who meet the screening criteria, will be invited by the hiring program to participate in an assessment of job-related experience, knowledge, skills, and abilities. Applicants who complete and meet the assessment requirements will be invited to interview. Applicants who do not complete or meet the assessment requirements may not move forward through the hiring process. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/10/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Maria Bouvia 1300 I Street 8th Floor Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Maria Bouvia 1300 I Street 8th Floor Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is being required to obtain information regarding each applicant's knowledge, skills and abilities as related to this position. Write a narrative that answers the questions below, considering the desirable Qualification for this position and the Essential Functions listed on the Duty Statement. You must submit a typed document, 1-2 pages in length, using 1-inch margins and 12-point font. Describe any experience, knowledge and skills you possess in the following areas: Civil Litigation Filing and e-filing processes and requirements in state, federal and administrative courts Legal document formatting, finalization and management Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Candidate must have experience working in a legal office, performing legal work. The most successful candidate will have substantive experience as a legal secretary, paralegal/legal analyst or legal supervisor. The experience and knowledge acquired will be used to provide training, coaching, and mentoring, as well as the chance to work in a variety of legal fields such as, but not limited to, civil law, criminal law, public rights, and administrative law. The candidate will have mentoring, coaching and/or training experience; advanced computer skills and the ability to work independently or in a team environment; work cooperatively and tactfully with staff and management; demonstrate initiative and willingness to assume increased responsibility; ability to write and communicate effectively; use tact and discretion in dealing with confidential and sensitive issues; and excellent organizational skills. Ability to demonstrate good attendance and punctuality. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Maria Bouvia (916) 210-6743 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. EXAMINATION LINKS: Associates Governmental Program Analyst (AGPA): https://jobs.ca.gov/JOBSGEN/9PB04.PDF Staff Services Analyst (SSA): https://jobs.ca.gov/JOBSGEN/7PB34.PDF ADDITIONAL APPLICATION FILING INFORMATION: Please note, if using the United States Postal Service for delivery, there's no guarantee that your application will be date stamped and will arrive by the final filing date . If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted . Therefore , to ensure timely delivery of your application , it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date . Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/10/2024
May 25, 2024
Full Time
Job Description and Duties As a member of a legal support team under the supervision of a Staff Services Manager I (SSMI), the Legal Specialist will provide day-to-day training of clerical and legal secretary staff in conjunction with the office’s Case Management Section (CMS) and Office of Professional Development (OPD). As part of the legal practice, the Legal Specialist will be analytical and be well versed in litigation, criminal, and administrative law procedures and practice to reinforce training provided by CMS and OPD; research, develop and train legal secretarial and clerical staff on section specific procedures and practice to expand their knowledge, skills and abilities. The Legal Specialist must have knowledge of federal, state, California Rules of Court, and Local Court rules. The Legal Specialist will provide guidance and coaching, in all duties required of legal secretarial staff and experience with electronically sending correspondence, court forms, legal documents, and pleadings (e.g., petitions, briefs, opinions, notices, motions); must have knowledge of various department supported software such as Word, WestCheck, Legal Solutions, Microsoft Outlook, Adobe Acrobat, ProLaw and other desktop technology tools and communication devices, such as Microsoft Teams. The Legal Specialist will adhere to procedures; ensure all documents and deadlines are proofread, copied, processed (filed and served), and saved in accordance with legal requirements and deadlines. The Legal Specialist will provide assistance and coaching to legal secretaries with establishing and maintaining an efficient system for filing correspondence, court forms, legal documents, pleadings, and other administrative tasks, such as processing invoices; have knowledge of state and departmental rules and regulations. The Legal Specialist must be proficient with court deadline requirements and the ability to provide guidance with calendaring of document due dates and court appearances with various legal practice areas including civil, criminal, public rights, and administrative law sections. The Legal Specialist will provide coaching and guidance legal secretarial and clerical staff with other internal software applications used to make travel arrangements and process travel reimbursements. Working closely with legal support leadership, the Legal Specialist will develop and/or update section specific procedures, court structure, other court related procedures, and Departmental or administrative processes to be used to train legal secretarial and clerical staff, and as reference in the course of their duties. The Legal Specialist will be responsible for staying up to date with court requirements, update related court charts and material. The Legal Specialist will also be assigned to various miscellaneous projects by the SSMIs, used to measure and/or enhance productivity, and meet other operational needs of the legal support teams. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position offers a hybrid schedule, i.e., combined remote and in-office work schedules. If you are interested in maintaining a work/life balance, savings on transportation expenses and want work flexibility, this position may be for you! Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-433499 Position #(s): 420-035-5393-014 420-035-5393-901 Working Title: Legal Specialist Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A Shall Consider: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C # of Positions: 2 Work Location: Los Angeles County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information These positions are located in the Division of Operations, Legal Support Services, Legal Support Operations, Los Angeles. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General's website at www.oag.ca.gov Special Requirements A fingerprint check will be required . Clearly indicate the Job Control Code (JC-433499) and the title of this position in the "Examination or Job Title(s) For Which You AreApplying" section located on the first page of your State Application . If previously applied for JC-415389, no need to reapply as your application will be considered. Required Assessment: Applicants who meet the screening criteria, will be invited by the hiring program to participate in an assessment of job-related experience, knowledge, skills, and abilities. Applicants who complete and meet the assessment requirements will be invited to interview. Applicants who do not complete or meet the assessment requirements may not move forward through the hiring process. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/10/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Maria Bouvia 1300 I Street 8th Floor Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Maria Bouvia 1300 I Street 8th Floor Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is being required to obtain information regarding each applicant's knowledge, skills and abilities as related to this position. Write a narrative that answers the questions below, considering the desirable Qualification for this position and the Essential Functions listed on the Duty Statement. You must submit a typed document, 1-2 pages in length, using 1-inch margins and 12-point font. Describe any experience, knowledge and skills you possess in the following areas: Civil Litigation Filing and e-filing processes and requirements in state, federal and administrative courts Legal document formatting, finalization and management Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Candidate must have experience working in a legal office, performing legal work. The most successful candidate will have substantive experience as a legal secretary, paralegal/legal analyst or legal supervisor. The experience and knowledge acquired will be used to provide training, coaching, and mentoring, as well as the chance to work in a variety of legal fields such as, but not limited to, civil law, criminal law, public rights, and administrative law. The candidate will have mentoring, coaching and/or training experience; advanced computer skills and the ability to work independently or in a team environment; work cooperatively and tactfully with staff and management; demonstrate initiative and willingness to assume increased responsibility; ability to write and communicate effectively; use tact and discretion in dealing with confidential and sensitive issues; and excellent organizational skills. Ability to demonstrate good attendance and punctuality. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Maria Bouvia (916) 210-6743 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. EXAMINATION LINKS: Associates Governmental Program Analyst (AGPA): https://jobs.ca.gov/JOBSGEN/9PB04.PDF Staff Services Analyst (SSA): https://jobs.ca.gov/JOBSGEN/7PB34.PDF ADDITIONAL APPLICATION FILING INFORMATION: Please note, if using the United States Postal Service for delivery, there's no guarantee that your application will be date stamped and will arrive by the final filing date . If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted . Therefore , to ensure timely delivery of your application , it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date . Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/10/2024
SOUTH COAST AQMD
Diamond Bar, California, United States
SOUTH COAST AQMD AND JOB OVERVIEW South Coast Air Quality Management District (South Coast AQMD) is one of the largest and most technologically sophisticated environmental regulatory agencies in the Nation. We serve a four-county region that includes large areas of Los Angeles, Orange County, Riverside and San Bernardino counties, including the Coachella Valley, which is home to more than 17 million people. South Coast AQMD's headquarters is located in Diamond Bar, 30 miles east of downtown Los Angeles, at the junction of the 57 and 60 freeways. With a highly diverse "Clean Air Team" of over 800 employees, an annual budget of $196.3 million, and a state-of-the art air quality laboratory, our mission is to ensure clean air and a healthy environment. South Coast AQMD is an organization you can be proud to work for -- we make a difference in the quality of life in Southern California! ABOUT THE CLASSIFICATION: Under general supervision and depending on assignment, Senior Information Technology Specialists perform a variety of highly skilled technical duties involved in the configuration, installation and maintenance of South Coast AQMD's Network, Clients, Servers, Software, Telecommunications Systems, Audio Visual systems, Conference Center and IT Infrastructure; identifies end user requirements; evaluate and test new and existing system and infrastructure capabilities, and recommend upgrades and enhancement; perform systems administration and monitoring, troubleshoots and analyzes problems, and ensure data integrity; provide technical document and procedure manual; work with multiple discipline technology groups; act in a lead capacity; train and assist end users and technical staff in using new and existing applications and systems; and perform related work as required. EXAMPLE OF DUTIES Performs full range of repair and maintenance of departmental and South Coast AQMD enterprise software application(s); documents end user work processes and systems requirements; conducts systems walkthroughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities. Installs, configures, tests, maintains, troubleshoots, and monitors physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assists in infrastructure changes and upgrades to limit interrupted services. Administers automated deployment of software and updates over the network. Monitors and maintains security control of South Coast AQMD network and server infrastructure; configures and monitors security features and firewall rules; verifies and ensures proper user accessibility; identifies and addresses vulnerabilities; researches, recommends, and applies security updates as needed. Plans, manages, and maintains all components of the local area and wide area networks. Plans, designs and tests the implementation of network infrastructure including hardware and software recommendations. Oversees technical support and help functions that relate to networks, redundancy and connectivity. Researches, determines, defines, proposes, and itemizes costs for changes and upgrades to network infrastructure, operating systems, and applications to ensure continuous operations, desired performance, and services. Performs system and software backup and recovery and systems monitoring. Manages and monitors usage of the Information Technology resources including the network, servers, clients and software. Researches hardware and software products to meet technical networking and/or security needs. Ensures database security by preparing access and control policies and procedures and reviewing permissions on a regular basis. Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations. Web and video conferencing coordination, configuration, set-up, operation, and support. Installs, configures, tests, maintains, troubleshoots, and monitors South Coast AQMD telecommunications systems including voice and data communications infrastructure and equipment; sets up and maintains user accounts, access groups, extensions, and voicemail boxes; troubleshoots system- wide outages. Prepares and maintains system documentation required for telecommunications networks, including the updating of building/floor blueprints, network data base, procedures manual, and Private Area Branch Exchange configuration. Operates telecommunications network management consoles and monitors network performance; diagnoses network malfunctions and takes corrective action; assesses network performance and allocates resources, as needed. Assists in evaluating telecommunications system design and capabilities, and recommends cost- effective designs and equipment alternatives to enhance the communications network. Implements telecommunications modifications and the relocation of equipment; lays out hardware configurations; determines wiring specifications for cables; maintains telephone data lease lines and interfaces to ensure uninterrupted data communications service; uses testing equipment to identify and correct system malfunctions. Prepares reports on telecommunications system performance, breakdowns, relocations, usage, and problems; maintains inventory of data communication hardware and equipment; assists users with telephone, computer hardware, data network capabilities and system specifications; assists in training users on hardware and communication system functions. Operates telecommunications network management consoles and monitors network performance; diagnoses network malfunctions and takes corrective action; assesses network performance and allocates resources, as required. Assists in conducting special studies and projects involving communications systems; conducts system tests and verification of system controls; evaluates telecommunications equipment; confers with vendors regarding equipment applications; recommends the purchase of new or replacement communications equipment and devices. Performs on-line video and voice recordings of South Coast AQMD's monthly Board meetings, contracted City meetings, and other meetings as needed. Operates the audio mixer, video cameras, audio recorders, video recorders, teleconferencing system, and duplicating rack, as required, to provide special effects, sound, and pictures of high technical quality. Provides feeds to various monitors throughout South Coast AQMD, local cable network, and various broadcasting stations. Coordinates the activities of South Coast AQMD staff assigned to operate related audio-visual equipment, controlling equipment through the video-switcher, to correct problems in picture and sound. Trains South Coast AQMD staff in the use of video production equipment. Sets up, adjusts, and diagnoses problems in broadcast-quality video production equipment, and makes minor emergency repairs by using test instruments, diagnostic routines, and electronic tools to prepare equipment for immediate use. Sets up and operates audio-visual equipment such as laptops, projectors, and web conferencing software. Operates the video-switcher to coordinate the equipment according to instructions. May coordinate and assist with outside audio and video vendors to provide audio and/or video systems to meet deadlines. Conducts special studies and projects involving administration, and organizational management analysis related to telecommunications systems; prepares and presents recommendations and reports on system use, user requests, and system designs and procedures. Conducts system analyses and prepares flow charts related to the data and voice communications systems South Coast AQMD; prepares documents describing the Local and Wide Area Network, as well as the functions within a particular division. Provides information to users requesting technical data concerning the use of telecommunications systems; assists users with telecommunications system and recommends solutions to system. Assists and consults on the installation of South Coast AQMD telecommunications equipment; facilitates the maintenance of quality service to District users during installation. Evaluates, selects and implements the installation and testing of new computer hardware, software and telecommunications equipment and recommends the purchase of data and voice telecommunications equipment; confers with vendors regarding equipment and current systems. Analyzes current systems and develops short- and long-range goals for system development and implementation. Designs, plans, tests and implements new telecommunications systems, multi-user systems, desktop environments, networks and upgrades to meet South Coast AQMD and user requirements and needs. Administers network, file servers, web servers, multi-user systems, PBX, voicemail, e-mail, and relational database management systems. Participates in network planning, implementation, and special projects. Maintains information on scheduled systems maintenance, including upgrades and outages; informs customers as needed. Responds to and resolves users' inquiries and complaints and escalates problems or issues to vendor representatives as needed. Provides lead direction, scheduling, training and work review to staff at the I/II level; organizes and assigns work, sets priorities and follows up as required to ensure the completion of production work schedules. May assign and monitor staff assignments and special projects; schedules and monitors overtime and standby assignments. Assists in developing goals, objectives, policies, procedures, work standards, and administrative control systems for the department to which assigned. Writes and maintains user and technical operating instructions and documentation; prepares training materials and conducts formal and informal training programs and advises on best practices. Maintains accurate records and files; develops storage of records and retention schedules. Researches, configures and tests new and current Information Technologies Systems. Performs other duties as assigned. MINIMUM AND DESIRABLE QUALIFICATIONS Desirable Qualifications: College degree in Audio-Visual or Television Production Technology and Administration. MINIMUM QUALIFICATIONS: EXPERIENCE: Five (5) years of increasingly responsible experience in network and server infrastructure management, and systems administration, installation, troubleshooting, maintenance and repair of voice communications systems and equipment similar to that of an Information Technology Specialist II with South Coast AQMD. Experience working with Intel- based servers (Linux and Windows Server OS) and network peripherals supporting a datacenter is preferred. In addition, possession of a bachelor’s or master’s degree in a related field listed above may be a substitute for a maximum of one year of the required experience listed above. EDUCATION: Equivalent to graduation from high school, and an Associate degree or completion of a certificate program that is equivalent to the major coursework for an Associate degree in information systems, computer science, electronics, electronic engineering technology or a related field. LICENSE: Possession of, or ability to obtain, a valid California Driver's License by time of appointment. KNOWLEDGE OF: Considerable knowledge of the principles and practices of installing, configuring, maintaining, troubleshooting, and monitoring application, network, server, and telecommunications systems and infrastructure; Considerable knowledge of the principles and practices used in the installation, evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware, software, and other related technologies and equipment; techniques and methods of writing and maintaining user and technical operating instructions and documentation; Linux and Windows server administration and support, including applying patches, installations, and upgrades; database administration including MS SQL, Oracle and Ingres; Cisco technologies including voice and data; Cisco IOS command lines; Cisco ASA Firewall; operational characteristics of local, wireless, and wide area network systems; operational characteristics of a variety of communication equipment and devices; computer logic and mathematics; computer scripting languages; principle languages used in information systems programs; SAN products and technologies; Audio and Visual products and technologies for local and remote conference centers; wired and Wireless LAN and WAN technologies; principles of electricity, electronics and computer hardware/software design as they relate to installation and maintenance of voice communications systems, facilities and equipment; components and equipment used in telecommunication systems; methods of telecommunication system design and implementation; test equipment, tools and materials used in installation, troubleshooting, maintenance and repair of voice communication systems; common sources of trouble in and methods of servicing and repair of communications equipment and related network hardware and software; current voice communication technologies and related scripting and programming practices and procedures; current and recent Microsoft Windows Operating Systems, Exchange, I I S , Linux Operating Systems, SQL Servers, Active Directory and other servers; Hyper-V Virtualization configuration and maintenance; Client/Server Antivirus installation and maintenance. Backup and disaster recovery software. Fundamental understanding of network and internet concepts (e.g., Cisco firewalls, load balancers, Web browsers, TCP/IP, SSL, HTTP, etc.); Virtual Private Network set-up and maintenance; Windows Powershell; Visual Basic and Batch file scripting; Unix Sell scripting; Window Client and Server Software technologies including storage space and scale out file server, Fail-over Clustering and MPIO; Microsoft Azure; HP SAN technology including Fiber channel, InfiniBand, SAS/SATA and ISCSIGround Policy creation and troubleshooting; Desktop and Server installation, maintenance, and troubleshooting; Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Contact Center, K&EExpress, Cisco IM Presence, Cisco Unified Intelligence Center, Cisco Telepresence Management Suite and Cisco Prime Collaboration; Cisco Routers/Switch setup and configuration for VoIPconnectivity; Voicemail setup, configuration and troubleshooting; CTI route point setup, Call handler's setup, configuration, testing and troubleshooting; Contact Center setup, configuration and testing. Agent, resource and Skill setup; installation, termination and testing of network cabling (Cat5, Cat6 andFiber); Web and Video conferencing coordination, configuration, set-up and support; camera and video switcher control; provide live webcast streaming, monitoring, and support; the organization, operation, and functions of the department as necessary to assume assigned responsibilities; recent and on-going developments, current literature, and sources of information related to assigned programs; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; principles of record keeping; modern office practices, methods, and computer equipment and applications related to the work; English usage, grammar, spelling, vocabulary, and punctuation; techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and South Coast AQMD staff. ABILITY TO: Perform and/or coordinate a variety of technical support functions in the installation, evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware, software, servers, network and data communication, mobile, audiovisual, web based applications, and other related technologies and equipment; understand, interpret, and explain hardware and software application solutions to users; research technical materials to provide solutions to problems; coordinate and prioritize problem calls and work station support; install, diagnose, and repair telecommunication systems and equipment; program IP based telephone system software; train users on use of equipment; run custom queries against various data sources to generate reports; design and update network diagrams with Visio; design and implement network infrastructure throughout South Coast AQMD; provide account, billing support and administration related to mobile carriers and devices; recommend new equipment, software, and services for purchase; perform feasibility studies; keep up with the current information technology; perform preventative maintenance; interpret and explain hardware and equipment manuals; lead and participate in component-level troubleshooting and repair work; identify issues and opportunities, analyze complex problems and alternatives and develop sound conclusions and recommendations; participate in design sessions or process improvement sessions and provide sound recommendations and technical input; develop and maintain technical operating instructions and documentation; train staff on software applications and hardware usage; assist in the development of goals, objectives, policies, procedures, and work standards for the department; research, analyze, and evaluate new service delivery methods, procedures, and techniques; prepare clear and concise technical documentation, user procedures, reports of work performed, and other written materials; interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations; establish and maintain a variety of filing, record keeping, and tracking systems; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines; operate and maintain modern office equipment, including computer equipment and specialized software applications programs; perform, configure and test new system; participate in technical and administration meeting discussions; plan, assign, direct and review the work of others; staying abreast with new trends and innovations in the field of information technologies, telecommunications and audio-visual systems; train others in work procedures; use English effectively to communicate in person, over the telephone, and in writing; use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. OTHER IMPORTANT INFORMATION APPLICATION PACKETS MUST INCLUDE: A completed employment application covering at least the past 10 years of employment, including your entire South Coast AQMD employment history, listing separately, each position you have held. (You may make an appointment with Human Resources at x2800, to review your personnel file in order to verify actual job titles and dates they were held.)Up to four references which include the names and phone numbers of your present and past supervisors or managers, or persons for who you have directly provided services, not peers .Responses to the Supplemental Questionnaire (SQ). The SQ is a form of written test and will be evaluated as such. Your responses should be well written, clear, concise, and directly responsive to all parts of each question. Please limit your responses to no more than one page per answer .An unofficial copy of your transcripts (if not on file with HR), documenting all qualifying education claimed, submitted as an attachment to your online application. Official transcripts may be requested at a later date. Job applications must be completely filled out . A resume cannot be substituted for the required information. Be sure to detail any education, training or other relevant coursework that would make you a particularly strong candidate. THE SELECTION PROCESS Application packages and Supplemental Questionnaires will first be screened, and the most competitively qualified candidates will be invited to the next step of the process, which is expected to a Qualifications Appraisal Panel (QAP) interview. The QAP will be weighted at 100%. Following the QAP interviews a ranked list is expected to be created from which current and future similar vacancies at this level may be filled during the 6 month life of the list. Pursuant to Section 4(g)(3)(d) of the Personnel Rules, this eligible list may be used to fill current and future Senior Information Technology Specialist vacancies, in any South Coast AQMD department, during the 6-month life of the list . Only those who demonstrate they are among the most competitively qualified, at each successive step of the selection process, will be advanced to the next step. (Meeting the minimum requirements does not guarantee an invitation to the next step.) South Coast AQMD reserves the right to add, delete, and modify any elements of the selection process as deemed appropriate, based on the number and quality of applicants at each step. Please call Human Resources at least one week in advance if you might need an accommodation at any step during the selection process. If you have any questions regarding this recruitment, please contact Human Resources Department at (909) 396-2800. TECHNICAL & ENFORCEMENT EMPLOYEE BENEFIT OVERVIEW BENEFIT DESCRIPTION Monthly Benefit Allotment $1,912, to purchase medical, dental, and life insurance, with unused portion paid to you as cash. Your insurance coverage becomes effective on the first of the month following completion of 30 dyas of continuous service. Dependent children may be covered to age 26 on medical, dental and vision plans. Medical Health Plans Blue Shield PPO Blue Shield PPO Savings Plus 2250 (High Deductible Plan) Blue Shield HMO Kaiser HMO Kaiser HSA HMO 1500 (High Deductible Plan) Dental Plans Delta Dental PPO (without orthodontic benefits) Delta Dental PPO (with orthodontic benefits for children only) DeltaCare (PMI) Dental Vision Plan EyeMed - Optional Life Insurance $10,000 Term Life Insurance (Optional additional life insurance, paid by you, at 1X, 2X, or 3X your salary) Employee Assistance Program (EAP) Claremont EAP, powered by Uprise Health. EAP benefits are available to all employees and their familes at no cost to you. The EAP offers confidential advice, support and practical solutions to real-life issues. Confidential Therapy, 24-hour crisis help and online peer support groups. Accidental Death & Dismemberment Optional Section 125 Optional Plans (Medical Reimbursement; Dependent Care) Work Schedule Four 10-hour days, Tuesday through Friday Vacation 80 hours per year, increasing to 120 after five years Holidays 13 paid holidays per year Sick Leave 100 hours per year Other Leaves Bereavement; Jury Duty; Military; Witness Tuition Reimbursement Reimbursed up to $5,000 per year Deferred Compensation (457 Plan) Optional (Employee may contribute up to the IRS maximum). South Coast AQMD matches, dollar for dollar, up to $300 per year for the regular plan. Retirement 2.5% @ 67 defined benefit plan - Applies to employees hired on or after January 1, 2013 who, at time of hire, were not members of the San Bernardino County Employees' Retirement Association (SBCERA) or another public employee retirement system through which reciprocity may be established. 2.0% @ 55 defined benefit plan - Applies to employees who, prior to January 1, 2013, were active members of SBCERA or another public employee retirement system through which reciprocity may be established. Employees pay only the Medicare portion of Social Security. 1/1/2024 Closing Date/Time: 5/31/2024 11:59 PM Pacific
May 15, 2024
Full Time
SOUTH COAST AQMD AND JOB OVERVIEW South Coast Air Quality Management District (South Coast AQMD) is one of the largest and most technologically sophisticated environmental regulatory agencies in the Nation. We serve a four-county region that includes large areas of Los Angeles, Orange County, Riverside and San Bernardino counties, including the Coachella Valley, which is home to more than 17 million people. South Coast AQMD's headquarters is located in Diamond Bar, 30 miles east of downtown Los Angeles, at the junction of the 57 and 60 freeways. With a highly diverse "Clean Air Team" of over 800 employees, an annual budget of $196.3 million, and a state-of-the art air quality laboratory, our mission is to ensure clean air and a healthy environment. South Coast AQMD is an organization you can be proud to work for -- we make a difference in the quality of life in Southern California! ABOUT THE CLASSIFICATION: Under general supervision and depending on assignment, Senior Information Technology Specialists perform a variety of highly skilled technical duties involved in the configuration, installation and maintenance of South Coast AQMD's Network, Clients, Servers, Software, Telecommunications Systems, Audio Visual systems, Conference Center and IT Infrastructure; identifies end user requirements; evaluate and test new and existing system and infrastructure capabilities, and recommend upgrades and enhancement; perform systems administration and monitoring, troubleshoots and analyzes problems, and ensure data integrity; provide technical document and procedure manual; work with multiple discipline technology groups; act in a lead capacity; train and assist end users and technical staff in using new and existing applications and systems; and perform related work as required. EXAMPLE OF DUTIES Performs full range of repair and maintenance of departmental and South Coast AQMD enterprise software application(s); documents end user work processes and systems requirements; conducts systems walkthroughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities. Installs, configures, tests, maintains, troubleshoots, and monitors physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assists in infrastructure changes and upgrades to limit interrupted services. Administers automated deployment of software and updates over the network. Monitors and maintains security control of South Coast AQMD network and server infrastructure; configures and monitors security features and firewall rules; verifies and ensures proper user accessibility; identifies and addresses vulnerabilities; researches, recommends, and applies security updates as needed. Plans, manages, and maintains all components of the local area and wide area networks. Plans, designs and tests the implementation of network infrastructure including hardware and software recommendations. Oversees technical support and help functions that relate to networks, redundancy and connectivity. Researches, determines, defines, proposes, and itemizes costs for changes and upgrades to network infrastructure, operating systems, and applications to ensure continuous operations, desired performance, and services. Performs system and software backup and recovery and systems monitoring. Manages and monitors usage of the Information Technology resources including the network, servers, clients and software. Researches hardware and software products to meet technical networking and/or security needs. Ensures database security by preparing access and control policies and procedures and reviewing permissions on a regular basis. Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations. Web and video conferencing coordination, configuration, set-up, operation, and support. Installs, configures, tests, maintains, troubleshoots, and monitors South Coast AQMD telecommunications systems including voice and data communications infrastructure and equipment; sets up and maintains user accounts, access groups, extensions, and voicemail boxes; troubleshoots system- wide outages. Prepares and maintains system documentation required for telecommunications networks, including the updating of building/floor blueprints, network data base, procedures manual, and Private Area Branch Exchange configuration. Operates telecommunications network management consoles and monitors network performance; diagnoses network malfunctions and takes corrective action; assesses network performance and allocates resources, as needed. Assists in evaluating telecommunications system design and capabilities, and recommends cost- effective designs and equipment alternatives to enhance the communications network. Implements telecommunications modifications and the relocation of equipment; lays out hardware configurations; determines wiring specifications for cables; maintains telephone data lease lines and interfaces to ensure uninterrupted data communications service; uses testing equipment to identify and correct system malfunctions. Prepares reports on telecommunications system performance, breakdowns, relocations, usage, and problems; maintains inventory of data communication hardware and equipment; assists users with telephone, computer hardware, data network capabilities and system specifications; assists in training users on hardware and communication system functions. Operates telecommunications network management consoles and monitors network performance; diagnoses network malfunctions and takes corrective action; assesses network performance and allocates resources, as required. Assists in conducting special studies and projects involving communications systems; conducts system tests and verification of system controls; evaluates telecommunications equipment; confers with vendors regarding equipment applications; recommends the purchase of new or replacement communications equipment and devices. Performs on-line video and voice recordings of South Coast AQMD's monthly Board meetings, contracted City meetings, and other meetings as needed. Operates the audio mixer, video cameras, audio recorders, video recorders, teleconferencing system, and duplicating rack, as required, to provide special effects, sound, and pictures of high technical quality. Provides feeds to various monitors throughout South Coast AQMD, local cable network, and various broadcasting stations. Coordinates the activities of South Coast AQMD staff assigned to operate related audio-visual equipment, controlling equipment through the video-switcher, to correct problems in picture and sound. Trains South Coast AQMD staff in the use of video production equipment. Sets up, adjusts, and diagnoses problems in broadcast-quality video production equipment, and makes minor emergency repairs by using test instruments, diagnostic routines, and electronic tools to prepare equipment for immediate use. Sets up and operates audio-visual equipment such as laptops, projectors, and web conferencing software. Operates the video-switcher to coordinate the equipment according to instructions. May coordinate and assist with outside audio and video vendors to provide audio and/or video systems to meet deadlines. Conducts special studies and projects involving administration, and organizational management analysis related to telecommunications systems; prepares and presents recommendations and reports on system use, user requests, and system designs and procedures. Conducts system analyses and prepares flow charts related to the data and voice communications systems South Coast AQMD; prepares documents describing the Local and Wide Area Network, as well as the functions within a particular division. Provides information to users requesting technical data concerning the use of telecommunications systems; assists users with telecommunications system and recommends solutions to system. Assists and consults on the installation of South Coast AQMD telecommunications equipment; facilitates the maintenance of quality service to District users during installation. Evaluates, selects and implements the installation and testing of new computer hardware, software and telecommunications equipment and recommends the purchase of data and voice telecommunications equipment; confers with vendors regarding equipment and current systems. Analyzes current systems and develops short- and long-range goals for system development and implementation. Designs, plans, tests and implements new telecommunications systems, multi-user systems, desktop environments, networks and upgrades to meet South Coast AQMD and user requirements and needs. Administers network, file servers, web servers, multi-user systems, PBX, voicemail, e-mail, and relational database management systems. Participates in network planning, implementation, and special projects. Maintains information on scheduled systems maintenance, including upgrades and outages; informs customers as needed. Responds to and resolves users' inquiries and complaints and escalates problems or issues to vendor representatives as needed. Provides lead direction, scheduling, training and work review to staff at the I/II level; organizes and assigns work, sets priorities and follows up as required to ensure the completion of production work schedules. May assign and monitor staff assignments and special projects; schedules and monitors overtime and standby assignments. Assists in developing goals, objectives, policies, procedures, work standards, and administrative control systems for the department to which assigned. Writes and maintains user and technical operating instructions and documentation; prepares training materials and conducts formal and informal training programs and advises on best practices. Maintains accurate records and files; develops storage of records and retention schedules. Researches, configures and tests new and current Information Technologies Systems. Performs other duties as assigned. MINIMUM AND DESIRABLE QUALIFICATIONS Desirable Qualifications: College degree in Audio-Visual or Television Production Technology and Administration. MINIMUM QUALIFICATIONS: EXPERIENCE: Five (5) years of increasingly responsible experience in network and server infrastructure management, and systems administration, installation, troubleshooting, maintenance and repair of voice communications systems and equipment similar to that of an Information Technology Specialist II with South Coast AQMD. Experience working with Intel- based servers (Linux and Windows Server OS) and network peripherals supporting a datacenter is preferred. In addition, possession of a bachelor’s or master’s degree in a related field listed above may be a substitute for a maximum of one year of the required experience listed above. EDUCATION: Equivalent to graduation from high school, and an Associate degree or completion of a certificate program that is equivalent to the major coursework for an Associate degree in information systems, computer science, electronics, electronic engineering technology or a related field. LICENSE: Possession of, or ability to obtain, a valid California Driver's License by time of appointment. KNOWLEDGE OF: Considerable knowledge of the principles and practices of installing, configuring, maintaining, troubleshooting, and monitoring application, network, server, and telecommunications systems and infrastructure; Considerable knowledge of the principles and practices used in the installation, evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware, software, and other related technologies and equipment; techniques and methods of writing and maintaining user and technical operating instructions and documentation; Linux and Windows server administration and support, including applying patches, installations, and upgrades; database administration including MS SQL, Oracle and Ingres; Cisco technologies including voice and data; Cisco IOS command lines; Cisco ASA Firewall; operational characteristics of local, wireless, and wide area network systems; operational characteristics of a variety of communication equipment and devices; computer logic and mathematics; computer scripting languages; principle languages used in information systems programs; SAN products and technologies; Audio and Visual products and technologies for local and remote conference centers; wired and Wireless LAN and WAN technologies; principles of electricity, electronics and computer hardware/software design as they relate to installation and maintenance of voice communications systems, facilities and equipment; components and equipment used in telecommunication systems; methods of telecommunication system design and implementation; test equipment, tools and materials used in installation, troubleshooting, maintenance and repair of voice communication systems; common sources of trouble in and methods of servicing and repair of communications equipment and related network hardware and software; current voice communication technologies and related scripting and programming practices and procedures; current and recent Microsoft Windows Operating Systems, Exchange, I I S , Linux Operating Systems, SQL Servers, Active Directory and other servers; Hyper-V Virtualization configuration and maintenance; Client/Server Antivirus installation and maintenance. Backup and disaster recovery software. Fundamental understanding of network and internet concepts (e.g., Cisco firewalls, load balancers, Web browsers, TCP/IP, SSL, HTTP, etc.); Virtual Private Network set-up and maintenance; Windows Powershell; Visual Basic and Batch file scripting; Unix Sell scripting; Window Client and Server Software technologies including storage space and scale out file server, Fail-over Clustering and MPIO; Microsoft Azure; HP SAN technology including Fiber channel, InfiniBand, SAS/SATA and ISCSIGround Policy creation and troubleshooting; Desktop and Server installation, maintenance, and troubleshooting; Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Contact Center, K&EExpress, Cisco IM Presence, Cisco Unified Intelligence Center, Cisco Telepresence Management Suite and Cisco Prime Collaboration; Cisco Routers/Switch setup and configuration for VoIPconnectivity; Voicemail setup, configuration and troubleshooting; CTI route point setup, Call handler's setup, configuration, testing and troubleshooting; Contact Center setup, configuration and testing. Agent, resource and Skill setup; installation, termination and testing of network cabling (Cat5, Cat6 andFiber); Web and Video conferencing coordination, configuration, set-up and support; camera and video switcher control; provide live webcast streaming, monitoring, and support; the organization, operation, and functions of the department as necessary to assume assigned responsibilities; recent and on-going developments, current literature, and sources of information related to assigned programs; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; principles of record keeping; modern office practices, methods, and computer equipment and applications related to the work; English usage, grammar, spelling, vocabulary, and punctuation; techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and South Coast AQMD staff. ABILITY TO: Perform and/or coordinate a variety of technical support functions in the installation, evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware, software, servers, network and data communication, mobile, audiovisual, web based applications, and other related technologies and equipment; understand, interpret, and explain hardware and software application solutions to users; research technical materials to provide solutions to problems; coordinate and prioritize problem calls and work station support; install, diagnose, and repair telecommunication systems and equipment; program IP based telephone system software; train users on use of equipment; run custom queries against various data sources to generate reports; design and update network diagrams with Visio; design and implement network infrastructure throughout South Coast AQMD; provide account, billing support and administration related to mobile carriers and devices; recommend new equipment, software, and services for purchase; perform feasibility studies; keep up with the current information technology; perform preventative maintenance; interpret and explain hardware and equipment manuals; lead and participate in component-level troubleshooting and repair work; identify issues and opportunities, analyze complex problems and alternatives and develop sound conclusions and recommendations; participate in design sessions or process improvement sessions and provide sound recommendations and technical input; develop and maintain technical operating instructions and documentation; train staff on software applications and hardware usage; assist in the development of goals, objectives, policies, procedures, and work standards for the department; research, analyze, and evaluate new service delivery methods, procedures, and techniques; prepare clear and concise technical documentation, user procedures, reports of work performed, and other written materials; interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations; establish and maintain a variety of filing, record keeping, and tracking systems; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines; operate and maintain modern office equipment, including computer equipment and specialized software applications programs; perform, configure and test new system; participate in technical and administration meeting discussions; plan, assign, direct and review the work of others; staying abreast with new trends and innovations in the field of information technologies, telecommunications and audio-visual systems; train others in work procedures; use English effectively to communicate in person, over the telephone, and in writing; use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. OTHER IMPORTANT INFORMATION APPLICATION PACKETS MUST INCLUDE: A completed employment application covering at least the past 10 years of employment, including your entire South Coast AQMD employment history, listing separately, each position you have held. (You may make an appointment with Human Resources at x2800, to review your personnel file in order to verify actual job titles and dates they were held.)Up to four references which include the names and phone numbers of your present and past supervisors or managers, or persons for who you have directly provided services, not peers .Responses to the Supplemental Questionnaire (SQ). The SQ is a form of written test and will be evaluated as such. Your responses should be well written, clear, concise, and directly responsive to all parts of each question. Please limit your responses to no more than one page per answer .An unofficial copy of your transcripts (if not on file with HR), documenting all qualifying education claimed, submitted as an attachment to your online application. Official transcripts may be requested at a later date. Job applications must be completely filled out . A resume cannot be substituted for the required information. Be sure to detail any education, training or other relevant coursework that would make you a particularly strong candidate. THE SELECTION PROCESS Application packages and Supplemental Questionnaires will first be screened, and the most competitively qualified candidates will be invited to the next step of the process, which is expected to a Qualifications Appraisal Panel (QAP) interview. The QAP will be weighted at 100%. Following the QAP interviews a ranked list is expected to be created from which current and future similar vacancies at this level may be filled during the 6 month life of the list. Pursuant to Section 4(g)(3)(d) of the Personnel Rules, this eligible list may be used to fill current and future Senior Information Technology Specialist vacancies, in any South Coast AQMD department, during the 6-month life of the list . Only those who demonstrate they are among the most competitively qualified, at each successive step of the selection process, will be advanced to the next step. (Meeting the minimum requirements does not guarantee an invitation to the next step.) South Coast AQMD reserves the right to add, delete, and modify any elements of the selection process as deemed appropriate, based on the number and quality of applicants at each step. Please call Human Resources at least one week in advance if you might need an accommodation at any step during the selection process. If you have any questions regarding this recruitment, please contact Human Resources Department at (909) 396-2800. TECHNICAL & ENFORCEMENT EMPLOYEE BENEFIT OVERVIEW BENEFIT DESCRIPTION Monthly Benefit Allotment $1,912, to purchase medical, dental, and life insurance, with unused portion paid to you as cash. Your insurance coverage becomes effective on the first of the month following completion of 30 dyas of continuous service. Dependent children may be covered to age 26 on medical, dental and vision plans. Medical Health Plans Blue Shield PPO Blue Shield PPO Savings Plus 2250 (High Deductible Plan) Blue Shield HMO Kaiser HMO Kaiser HSA HMO 1500 (High Deductible Plan) Dental Plans Delta Dental PPO (without orthodontic benefits) Delta Dental PPO (with orthodontic benefits for children only) DeltaCare (PMI) Dental Vision Plan EyeMed - Optional Life Insurance $10,000 Term Life Insurance (Optional additional life insurance, paid by you, at 1X, 2X, or 3X your salary) Employee Assistance Program (EAP) Claremont EAP, powered by Uprise Health. EAP benefits are available to all employees and their familes at no cost to you. The EAP offers confidential advice, support and practical solutions to real-life issues. Confidential Therapy, 24-hour crisis help and online peer support groups. Accidental Death & Dismemberment Optional Section 125 Optional Plans (Medical Reimbursement; Dependent Care) Work Schedule Four 10-hour days, Tuesday through Friday Vacation 80 hours per year, increasing to 120 after five years Holidays 13 paid holidays per year Sick Leave 100 hours per year Other Leaves Bereavement; Jury Duty; Military; Witness Tuition Reimbursement Reimbursed up to $5,000 per year Deferred Compensation (457 Plan) Optional (Employee may contribute up to the IRS maximum). South Coast AQMD matches, dollar for dollar, up to $300 per year for the regular plan. Retirement 2.5% @ 67 defined benefit plan - Applies to employees hired on or after January 1, 2013 who, at time of hire, were not members of the San Bernardino County Employees' Retirement Association (SBCERA) or another public employee retirement system through which reciprocity may be established. 2.0% @ 55 defined benefit plan - Applies to employees who, prior to January 1, 2013, were active members of SBCERA or another public employee retirement system through which reciprocity may be established. Employees pay only the Medicare portion of Social Security. 1/1/2024 Closing Date/Time: 5/31/2024 11:59 PM Pacific
CAREER DESCRIPTION Cybersecurity Specialist (Staff Specialist) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Staff Specialist positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Tuesday, 5/28/2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Orange County Information Technology (OCIT) - Enterprise Privacy & Cybersecurity Security team is seeking a highly organized and a multi- tasking person who can provide cybersecurity support in a fast paced environment. This position requires strong analytical and comprehension skills with written and communication experience. The candidate must be able to initiate and operate independently in order to complete multiple tasks. Position will require individual to be able to perform variety of analysis and research, create communications on behalf of the team, interact with customers (County employees and contractors) for cybersecurity needs, ability to communicate complex information in clear and concise manner based on audience needs, and coordination of projects and events. Incumbent will be provided direction from Chief Information Security Officer (CISO), County Privacy Officer, or County Service Continuity Manager. Job duties includes but are not limited to: Develop, manage and oversee the County mandatory Cybersecurity Awareness training including specialized training and training databases. Assist County Service Continuity Manager with the development and management of department’s business continuity and disaster recovery process. Under the direction of the County Privacy Officer and/or Chief Information Security Officer create and manage Enterprise Privacy & Cybersecurity policies and procedures. Monitor, review and analyze relevant cybersecurity threat intelligence reports. Research and create cybersecurity articles and/or advisories. Research and monitor new regulations, laws and frameworks as applicable to Enterprise Privacy & Cybersecurity. Research and Develop training topics and slides to present to small groups. Draft communications, letters, and reports. Coordinate Enterprise Privacy & Cybersecurity meetings, conferences or events. Participate as a member of the Cyber Incident Response Team as directed. Participate in Cybersecurity Team meeting Perform related job duties as assigned and assist with other Cybersecurity Towers as needed. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications the ideal candidate will have security/privacy related experiences or cybersecurity, information system or technology background. A bachelor's degree or certificate in Computer Science, Information Systems or related field is preferred. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: Technical Knowledge | Technical Experience Performing administrative, physical and technical analysis and research Conducting data analysis Developing educational materials, newsletters, and/or presentations Proficiency utilizing Microsoft Suite and other computer related software to perform the duties above Relationship Building | Interpersonal Skills Collaborating and interacting with various levels of staff, including office support staff, supervisors, managers and executives Building collaborative partnerships with private and public Agencies, Departments, Organizations, and communities Working with various organizational units in order to meet the Enterprise Security team goals and missions Research | Analytical Skills Analyzing, evaluating, and recommending analytical tools, software, and processes to perform functions more efficiently and to implement more efficient and effective business practices Managing data utilizing Microsoft Excel and other tools to enter, track, validate, and analyze data Oral | Written Communication Skills Composing written documents for a wide variety of audiences, such as composing formal letters and reports, plans, and other official documents Preparing and orally presenting program training and support information to various groups Communicating, coordinating, and collaborating effectively with all organizational levels, and the public regarding sensitive/confidential issues MINIMUM QUALIFICATIONS Please click here for details on this classification, including the physical, mental, environmental and working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backg rounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/28/2024 11:59 PM Pacific
May 15, 2024
Full Time
CAREER DESCRIPTION Cybersecurity Specialist (Staff Specialist) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Staff Specialist positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Tuesday, 5/28/2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Orange County Information Technology (OCIT) - Enterprise Privacy & Cybersecurity Security team is seeking a highly organized and a multi- tasking person who can provide cybersecurity support in a fast paced environment. This position requires strong analytical and comprehension skills with written and communication experience. The candidate must be able to initiate and operate independently in order to complete multiple tasks. Position will require individual to be able to perform variety of analysis and research, create communications on behalf of the team, interact with customers (County employees and contractors) for cybersecurity needs, ability to communicate complex information in clear and concise manner based on audience needs, and coordination of projects and events. Incumbent will be provided direction from Chief Information Security Officer (CISO), County Privacy Officer, or County Service Continuity Manager. Job duties includes but are not limited to: Develop, manage and oversee the County mandatory Cybersecurity Awareness training including specialized training and training databases. Assist County Service Continuity Manager with the development and management of department’s business continuity and disaster recovery process. Under the direction of the County Privacy Officer and/or Chief Information Security Officer create and manage Enterprise Privacy & Cybersecurity policies and procedures. Monitor, review and analyze relevant cybersecurity threat intelligence reports. Research and create cybersecurity articles and/or advisories. Research and monitor new regulations, laws and frameworks as applicable to Enterprise Privacy & Cybersecurity. Research and Develop training topics and slides to present to small groups. Draft communications, letters, and reports. Coordinate Enterprise Privacy & Cybersecurity meetings, conferences or events. Participate as a member of the Cyber Incident Response Team as directed. Participate in Cybersecurity Team meeting Perform related job duties as assigned and assist with other Cybersecurity Towers as needed. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications the ideal candidate will have security/privacy related experiences or cybersecurity, information system or technology background. A bachelor's degree or certificate in Computer Science, Information Systems or related field is preferred. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: Technical Knowledge | Technical Experience Performing administrative, physical and technical analysis and research Conducting data analysis Developing educational materials, newsletters, and/or presentations Proficiency utilizing Microsoft Suite and other computer related software to perform the duties above Relationship Building | Interpersonal Skills Collaborating and interacting with various levels of staff, including office support staff, supervisors, managers and executives Building collaborative partnerships with private and public Agencies, Departments, Organizations, and communities Working with various organizational units in order to meet the Enterprise Security team goals and missions Research | Analytical Skills Analyzing, evaluating, and recommending analytical tools, software, and processes to perform functions more efficiently and to implement more efficient and effective business practices Managing data utilizing Microsoft Excel and other tools to enter, track, validate, and analyze data Oral | Written Communication Skills Composing written documents for a wide variety of audiences, such as composing formal letters and reports, plans, and other official documents Preparing and orally presenting program training and support information to various groups Communicating, coordinating, and collaborating effectively with all organizational levels, and the public regarding sensitive/confidential issues MINIMUM QUALIFICATIONS Please click here for details on this classification, including the physical, mental, environmental and working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backg rounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/28/2024 11:59 PM Pacific
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Campus Applications Developer (Analyst/Programmer - Foundation) Compensation and Benefits Anticipated Hiring Salary Range: $3,899 - $4,500 per month Full CSU Classification Salary Range: $3,899 - $7,506 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working under the supervision of the Director of Digital Transformation, the Campus Applications Developer is a member of the Digital Transformation team supporting the campus’ academic and administrative application services and enterprise integration infrastructure. The programmer analyst in this position will participate in the FE/BE development of Web/Mobile and Digital Process/Workflow related campus applications; and software/product integration in support of various campus requirements and projects. This position may be assigned a variety of other tasks and projects including application development, documentation, integration design, and quality assurance testing. Key Qualifications Knowledge of software development life cycle. Knowledge of modern UI design concepts, such as MVC, MVP, and MVVM, and data binding. Knowledge in web programming, database design, SQL, data integration, as well as, experience with scripting languages: JSON, XML, CSV, and other flat file integrations. HTML, CSS, NodeJS/Typescript, AJAX. Knowledge of web technologies including HTTP, web security, authentication/authorization protocols. Good understanding of relational databases and NoSQL databases. Proficient in at least one scripting language (e.g. Python, Javascript, Ruby, etc.). Knowledge in developing and implementing data and/application integrations. Communicate clearly and concisely, both orally and in writing, and conduct presentations and training. Ability to: Document solutions, software requirements. Maintain consistent communication with the management of project schedules. Excellent analytical, verbal, and written communication skills. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree from an accredited college. Qualifying experience may be substituted for required education on a year-for-year basis. Experience working with Web front-end and Content Development. Hands-on experience in developing and deploying application services on cloud environments. Experience in source code management. Experience of Agile development. Specialized Skills: Knowledge of Web CMS, e.g. Modern Campus Omni CMS. Knowledge of rapid Mobile app development tools, e.g. Modo Labs, etc. Knowledge of Forms/Workflow development, e.g. Kuali Build. Preferred Skills: Knowledge of Object-Oriented Design and Programming techniques. Knowledge and experience in using configurable integration tools, e.g. Boomi, etc. Being comfortable discussing design and technical issues with Technical Staff and Campus clients. Professional, logical, and highly motivated approach to work problems. Customer satisfaction oriented. Ability to: Thrive in a multi-tasking environment. Develop with strict regard to accessibility. Department Summary Technology Services provides administrative information services, core services, and desktop support to the Fresno State community. Our department consists of a well-trained team of individuals dedicated to providing effective technology and quality services and support that are integrated into the daily activities of the entire campus. Deadline & Application Instructions This position is open until filled with an initial application review date of May 2, 2024 . Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 10 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 11, 2024
Campus Applications Developer (Analyst/Programmer - Foundation) Compensation and Benefits Anticipated Hiring Salary Range: $3,899 - $4,500 per month Full CSU Classification Salary Range: $3,899 - $7,506 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working under the supervision of the Director of Digital Transformation, the Campus Applications Developer is a member of the Digital Transformation team supporting the campus’ academic and administrative application services and enterprise integration infrastructure. The programmer analyst in this position will participate in the FE/BE development of Web/Mobile and Digital Process/Workflow related campus applications; and software/product integration in support of various campus requirements and projects. This position may be assigned a variety of other tasks and projects including application development, documentation, integration design, and quality assurance testing. Key Qualifications Knowledge of software development life cycle. Knowledge of modern UI design concepts, such as MVC, MVP, and MVVM, and data binding. Knowledge in web programming, database design, SQL, data integration, as well as, experience with scripting languages: JSON, XML, CSV, and other flat file integrations. HTML, CSS, NodeJS/Typescript, AJAX. Knowledge of web technologies including HTTP, web security, authentication/authorization protocols. Good understanding of relational databases and NoSQL databases. Proficient in at least one scripting language (e.g. Python, Javascript, Ruby, etc.). Knowledge in developing and implementing data and/application integrations. Communicate clearly and concisely, both orally and in writing, and conduct presentations and training. Ability to: Document solutions, software requirements. Maintain consistent communication with the management of project schedules. Excellent analytical, verbal, and written communication skills. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree from an accredited college. Qualifying experience may be substituted for required education on a year-for-year basis. Experience working with Web front-end and Content Development. Hands-on experience in developing and deploying application services on cloud environments. Experience in source code management. Experience of Agile development. Specialized Skills: Knowledge of Web CMS, e.g. Modern Campus Omni CMS. Knowledge of rapid Mobile app development tools, e.g. Modo Labs, etc. Knowledge of Forms/Workflow development, e.g. Kuali Build. Preferred Skills: Knowledge of Object-Oriented Design and Programming techniques. Knowledge and experience in using configurable integration tools, e.g. Boomi, etc. Being comfortable discussing design and technical issues with Technical Staff and Campus clients. Professional, logical, and highly motivated approach to work problems. Customer satisfaction oriented. Ability to: Thrive in a multi-tasking environment. Develop with strict regard to accessibility. Department Summary Technology Services provides administrative information services, core services, and desktop support to the Fresno State community. Our department consists of a well-trained team of individuals dedicated to providing effective technology and quality services and support that are integrated into the daily activities of the entire campus. Deadline & Application Instructions This position is open until filled with an initial application review date of May 2, 2024 . Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 10 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Are you currently looking for an entry-level position in a highly regarded department? Do you have the desire to gain inside, knowledge, and experience that may be applied in future promotional opportunities? If so, then this might be the position for you. The Executive Unit of the Public Rights Division is looking for a well-rounded candidate to join our team. Under the immediate supervision of the Staff Services Manager I, the incumbent is responsible for providing clerical support to the Executive Unit and legal staff of the Public Rights Division. They are responsible for typing and clerical functions in support of the Contracts and Procurement Unit. The incumbent assists analysts in the unit by ensuring contract and property information is accurately tracked and maintained in various databases. The incumbent will also communicate with various levels of staff throughout the division to obtain updates, signatures, and review various documents. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework 2 days a week. Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-432395 Position #(s): 420-401-1139-001 Working Title: Office Technician, Public Rights Division Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8 am - 5 pm Work Week: Monday - Friday Department Information This position is located in the Public Rights Division, Executive Unit and will be filled in Sacramento via JC-432395. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. The Department of Justice may consider a Training & Development (T&D) assignment for this recruitment. If you are applying for a T&D assignment, please note "T&D" in the "Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application (STD 678) form. Please visit the Attorney General's website for more information at www.oag.ca.gov. Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. · If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to appointment. · Clearly indicate the Job Code(s), location(s),and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application · A fingerprint check will be required for those hired from outside of the Department of Justice. · Individuals who are new to state service must have list eligibility in order to gain employment with the California Office of the Attorney General. The process is described at http://oag.ca.gov/careers/exams . Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/4/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Special Smith (JC-432395) 1300 I Street, Suite 1030 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Special Smith (JC-432395) 1300 I Street, Suite 1030 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - A Cover Letter is required and must be submitted. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Strong communication skills, ability to interact with staff at various levels and divisions, work well under pressure, independently, and also part of a team, and to meet short deadlines. Ability to proficiently type, edit, compose emails, store, retrieve, print, process, and electronically send correspondence using various department-supported software such as Microsoft Word, Outlook, Excel, Adobe Acrobat, and other desktop technology tools and communication devices. Maintain a professional and organized work area in compliance with state and departmental rules and regulations and office policies and practices. Maintain confidentiality regarding the nature of the documents being handled, and utilize the highest degree of independent decision-making, sound judgment, diplomacy, tact, and professional communication skills. Answer incoming phone calls, provide information on State government agency services and programs, direct callers to appropriate staff, take detailed and accurate messages, and take other appropriate action as necessary. Independence of action, initiative, ability to prioritize work, knowledge of department policies, and a thorough knowledge of complex office/administrative practices, along with the ability to communicate effectively and tactfully, follow oral and written directions, and exercise good judgment. Effectively and efficiently carry out assigned tasks independently or with minimal supervision, work well under pressure, and meet deadlines. Strong communication skills, good organizational skills, the ability to work in a team environment, excellent work habits, dependability, and flexibility are critical. Demonstrate telephone ethics, tact, diplomacy discretion with confidential and sensitive situations, and maintain good attendance. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Special Smith (916) 210-6666 Special.Smith@doj.ca.gov Hiring Unit Contact: Amanda McMann (916) 907-3881 Amanda.McMann@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/4/2024
May 21, 2024
Full Time
Job Description and Duties Are you currently looking for an entry-level position in a highly regarded department? Do you have the desire to gain inside, knowledge, and experience that may be applied in future promotional opportunities? If so, then this might be the position for you. The Executive Unit of the Public Rights Division is looking for a well-rounded candidate to join our team. Under the immediate supervision of the Staff Services Manager I, the incumbent is responsible for providing clerical support to the Executive Unit and legal staff of the Public Rights Division. They are responsible for typing and clerical functions in support of the Contracts and Procurement Unit. The incumbent assists analysts in the unit by ensuring contract and property information is accurately tracked and maintained in various databases. The incumbent will also communicate with various levels of staff throughout the division to obtain updates, signatures, and review various documents. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework 2 days a week. Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-432395 Position #(s): 420-401-1139-001 Working Title: Office Technician, Public Rights Division Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8 am - 5 pm Work Week: Monday - Friday Department Information This position is located in the Public Rights Division, Executive Unit and will be filled in Sacramento via JC-432395. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. The Department of Justice may consider a Training & Development (T&D) assignment for this recruitment. If you are applying for a T&D assignment, please note "T&D" in the "Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application (STD 678) form. Please visit the Attorney General's website for more information at www.oag.ca.gov. Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. · If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to appointment. · Clearly indicate the Job Code(s), location(s),and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application · A fingerprint check will be required for those hired from outside of the Department of Justice. · Individuals who are new to state service must have list eligibility in order to gain employment with the California Office of the Attorney General. The process is described at http://oag.ca.gov/careers/exams . Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/4/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Special Smith (JC-432395) 1300 I Street, Suite 1030 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Special Smith (JC-432395) 1300 I Street, Suite 1030 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - A Cover Letter is required and must be submitted. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Strong communication skills, ability to interact with staff at various levels and divisions, work well under pressure, independently, and also part of a team, and to meet short deadlines. Ability to proficiently type, edit, compose emails, store, retrieve, print, process, and electronically send correspondence using various department-supported software such as Microsoft Word, Outlook, Excel, Adobe Acrobat, and other desktop technology tools and communication devices. Maintain a professional and organized work area in compliance with state and departmental rules and regulations and office policies and practices. Maintain confidentiality regarding the nature of the documents being handled, and utilize the highest degree of independent decision-making, sound judgment, diplomacy, tact, and professional communication skills. Answer incoming phone calls, provide information on State government agency services and programs, direct callers to appropriate staff, take detailed and accurate messages, and take other appropriate action as necessary. Independence of action, initiative, ability to prioritize work, knowledge of department policies, and a thorough knowledge of complex office/administrative practices, along with the ability to communicate effectively and tactfully, follow oral and written directions, and exercise good judgment. Effectively and efficiently carry out assigned tasks independently or with minimal supervision, work well under pressure, and meet deadlines. Strong communication skills, good organizational skills, the ability to work in a team environment, excellent work habits, dependability, and flexibility are critical. Demonstrate telephone ethics, tact, diplomacy discretion with confidential and sensitive situations, and maintain good attendance. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Special Smith (916) 210-6666 Special.Smith@doj.ca.gov Hiring Unit Contact: Amanda McMann (916) 907-3881 Amanda.McMann@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/4/2024