Orange County, CA
92626, California, United States
CAREER DESCRIPTION AIRPORT COMMERCIAL PROPERTY AGENT (Real Property Agent III) THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an eligible list to fill current and future Real Property Agent III positions within this specialty. The eligible list may also be utilized to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Applications will be accepted from Wednesday, May 1, 2024, until Wednesday, May 15, 2024, by 11:59 p.m. (PST). Effective June 28, 2024, salary will be increased by 4.25%. Effective June 27, 2025, salary will be increased by 4.0% Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. The Airport John Wayne Airport, Orange County (SNA), owned and operated by the County of Orange, is located approximately 35 miles south of Los Angeles between Costa Mesa, Irvine, and Newport Beach. John Wayne Airport is a medium hub airport with approximately 300,000 commercial and general aviation operations each year, placing it in the top 30 busiest airports in the country. John Wayne Airport plays a unique and crucial role in the Orange County community. It is the only airport in Orange County that provides commercial passenger and air cargo service and is the primary provider of general aviation services and facilities in the county. It is home to local law enforcement air operations and to medical/mercy flights. SNA is the gateway through which millions of passengers travel each year to their homes, their families, their vacations, and their businesses. The Airport spans more than 510 acres and operates two runways. The 2,887-foot runway serves general aviation and the 5,700-foot main runway serves both commercial and general aviation aircraft. The current Riley Terminal is 730,505 square feet, and provides 20 commercial passenger gates and two smaller commuter passenger terminals at the north and south ends. In October 2018, the Airport completed a major improvement project that, in addition to numerous safety, code, comfort and aesthetic improvements, it also included adding a Nursing Mother’s Lounge and Animal Relief Area. Mission : Connecting People, Places and Opportunities. Vision: To be an airport of choice by creating exceptional experiences. Core Values: REACH R espect E nvironmental Stewardship A ccountability C ollaboration H onesty To learn more about John Wayne Airport, click here. To learn more about the County of Orange click here. COMMERCIAL AND REVENUE DEVELOPMENT DIVISION The Commercial and Revenue Development Division is responsible for developing, implementing, and monitoring all commercial real property contracts, licenses, and leases at John Wayne Airport (SNA) including concession analysis, planning, and leasing to enhance commercial revenue for the Airport. This program includes all airlines, food service, retail, rental cars, parking, tenant improvement, ground transportation, airline affairs, general aviation leasing, and commercial advertising at SNA. In addition to traditional airport concessions, the Commercial and Revenue Development division evaluates and assesses the effectiveness of business partner relationships to ensure a high level of customer service, safety, security, and efficient operations and be open to innovative sources of revenue. THE OPPORTUNITY The Real Property Agent III will perform highly complex data and revenue analysis work related to airport property acquisitions, requests for proposals (RFP), leases, contracts, and other property management functions related to the airlines, concessions, general aviation, real estate and ground transportation that directly affect the daily operations of the airport. DESIRABLE QUALIFICATION & CORE COMPETENCIES The ideal candidate will demonstrate four (4) or more years of e xperience in data and revenue analysis related to ground transportation, concessions, rental cars, or airline affairs within high-traffic retail, concession, or property management at an airport, or other high-traffic venues such as a commercial shopping mall or event center. Knowledge of public sector procurement is a bonus. Possession of a Project Management Professional (PMP) certification, Certified Member (AAAE) certification, California Real Estate license, Property Management certification, Commercial Real Estate certification, Deputy Purchasing Agent with the County, or other industry-related certification(s) is preferred but not required. A degree in business administration and finance or a related field is preferred but not required. In addition to the desirable qualifications, the successful candidate must also demonstrate proficiency in the following core competencies: INITIATIVE | RESULT ORIENTATION Understand and apply business mathematics and basic statistical methods to assess and analyze revenue generation and key performance indicators. Apply principles of logic to define problems, collect data, determine facts, and draw valid conclusions. Interpret and utilize technical data dealing with the real estate market, construction, finance, and law. Producing effective work results through meticulous planning, organizing, implementing and evaluating programs and policies. Setting challenging and manageable work goals. Using creativity and innovation to achieve work goals. Continuing professional development to stay abreast of industry standards and ensure best practices are followed. Setting appropriate priorities in communication with supervisors and clients. Possessing time management skills. Networking and benchmarking with other airport and utilize aviation and national property management industry organizations to identify best practices, new technology, and innovative solutions for airport property management. COMMERCIAL PROPERTY MANAGEMENT | EXPERTISE Applying knowledge of the philosophy, principles, procedures and practices in relation to lease administration and management. Preparing, negotiating, and enforcing real estate contracts. Preparing and calculating rent adjustments in accordance with lease/license requirements. Conducting real estate financial, market, and cost benefit analysis. Demonstrating proficiency with Microsoft Project, Word, Excel, Power Point, and Outlook. Maintaining property and portfolio files with accurate term sheets, updated financial records, security deposit records, and current correspondence. Performing simple and complex multi-year financial analysis. Applying public procurement knowledge. PLANNING | PROBLEM-SOLVING Analyzing and understanding comprehensive lease documents associated with airport property transactions. Analyzing concession and property title reports, contracts, ordinances, leases, directives, minute orders, and other related documents to determine the courses of action. Analyzing revenue appraisals, environmental, property condition, and market reports. Exhibiting innovation and creativity in identifying and resolving problems as they occur. Researching, gathering, analyzing and applying airport, concession, and property information skillfully. Demonstrating effective attention to detail. Applying project management skills to complex real estate initiatives from concept to completion. Functioning well under pressure. Handling situations requiring difficult interactions with the goal of reaching a resolution effectively. ORAL | WRITTEN COMMUNICATION SKILLS Explaining and stating concession terms and conditions articulately. Presenting ideas and complex reports clearly, concisely, logically and persuasively both orally and in writing. Deliberating complex concession and property policies, regulations and guidelines clearly both orally and in writing. Building consensus among diverse group of clients for the purpose of meeting business objectives. Working effectively and collaboratively with clients and airport divisions to gain cooperation, to get things done and accomplish work goals. Representing JWA at Board Meetings, Commission Meetings, outreach events, and conferences as needed. Developing RFP's, RFI's and Board of Supervisor filings. Writing memos and Agenda Staff Reports clearly and concisely. Using appropriate interpersonal skills to build and maintain effective and constructive working relationship with clients, employees, supervisors, managers, County Counsel, County Executive Office, County Board of Supervisors and the general public. Managing conflicting points of view professionally. Demonstrating excellent writing skills. MINIMUM QUALIFICATIONS Click on the following link to view the minimum qualifications for Real Property Agent III LICENSE REQUIRED The successful candidate must obtain or possess, and maintain the following licenses: Valid California Driver's License, Class C or higher, by date of appointment Valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment AIRPORT ACCESS REQUIREMENTS The successful candidate must clear background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA). PHYSICAL | MENTAL | ENVIRONMENTAL CONDITIONS Physical Characteristics Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation to perform field work. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Function effectively in a standard office environment and may be required to work inside various airport structures, and work outdoors in all weather conditions. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Oral Exam) | (Weighted 100%): Candidates will be interviewed and rated by job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List | Score Groups: Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Completion of a background investigation to the satisfaction of the County is required for most assignments. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19-related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination for COVID-19 or to wear a mask and undergo weekly COVID-19 testing. Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Carmen Golding-Martinez at CGolding-Martinez@ocair.com or by phone at (949) 252-5177. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/15/2024 11:59 PM Pacific
CAREER DESCRIPTION AIRPORT COMMERCIAL PROPERTY AGENT (Real Property Agent III) THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an eligible list to fill current and future Real Property Agent III positions within this specialty. The eligible list may also be utilized to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Applications will be accepted from Wednesday, May 1, 2024, until Wednesday, May 15, 2024, by 11:59 p.m. (PST). Effective June 28, 2024, salary will be increased by 4.25%. Effective June 27, 2025, salary will be increased by 4.0% Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. The Airport John Wayne Airport, Orange County (SNA), owned and operated by the County of Orange, is located approximately 35 miles south of Los Angeles between Costa Mesa, Irvine, and Newport Beach. John Wayne Airport is a medium hub airport with approximately 300,000 commercial and general aviation operations each year, placing it in the top 30 busiest airports in the country. John Wayne Airport plays a unique and crucial role in the Orange County community. It is the only airport in Orange County that provides commercial passenger and air cargo service and is the primary provider of general aviation services and facilities in the county. It is home to local law enforcement air operations and to medical/mercy flights. SNA is the gateway through which millions of passengers travel each year to their homes, their families, their vacations, and their businesses. The Airport spans more than 510 acres and operates two runways. The 2,887-foot runway serves general aviation and the 5,700-foot main runway serves both commercial and general aviation aircraft. The current Riley Terminal is 730,505 square feet, and provides 20 commercial passenger gates and two smaller commuter passenger terminals at the north and south ends. In October 2018, the Airport completed a major improvement project that, in addition to numerous safety, code, comfort and aesthetic improvements, it also included adding a Nursing Mother’s Lounge and Animal Relief Area. Mission : Connecting People, Places and Opportunities. Vision: To be an airport of choice by creating exceptional experiences. Core Values: REACH R espect E nvironmental Stewardship A ccountability C ollaboration H onesty To learn more about John Wayne Airport, click here. To learn more about the County of Orange click here. COMMERCIAL AND REVENUE DEVELOPMENT DIVISION The Commercial and Revenue Development Division is responsible for developing, implementing, and monitoring all commercial real property contracts, licenses, and leases at John Wayne Airport (SNA) including concession analysis, planning, and leasing to enhance commercial revenue for the Airport. This program includes all airlines, food service, retail, rental cars, parking, tenant improvement, ground transportation, airline affairs, general aviation leasing, and commercial advertising at SNA. In addition to traditional airport concessions, the Commercial and Revenue Development division evaluates and assesses the effectiveness of business partner relationships to ensure a high level of customer service, safety, security, and efficient operations and be open to innovative sources of revenue. THE OPPORTUNITY The Real Property Agent III will perform highly complex data and revenue analysis work related to airport property acquisitions, requests for proposals (RFP), leases, contracts, and other property management functions related to the airlines, concessions, general aviation, real estate and ground transportation that directly affect the daily operations of the airport. DESIRABLE QUALIFICATION & CORE COMPETENCIES The ideal candidate will demonstrate four (4) or more years of e xperience in data and revenue analysis related to ground transportation, concessions, rental cars, or airline affairs within high-traffic retail, concession, or property management at an airport, or other high-traffic venues such as a commercial shopping mall or event center. Knowledge of public sector procurement is a bonus. Possession of a Project Management Professional (PMP) certification, Certified Member (AAAE) certification, California Real Estate license, Property Management certification, Commercial Real Estate certification, Deputy Purchasing Agent with the County, or other industry-related certification(s) is preferred but not required. A degree in business administration and finance or a related field is preferred but not required. In addition to the desirable qualifications, the successful candidate must also demonstrate proficiency in the following core competencies: INITIATIVE | RESULT ORIENTATION Understand and apply business mathematics and basic statistical methods to assess and analyze revenue generation and key performance indicators. Apply principles of logic to define problems, collect data, determine facts, and draw valid conclusions. Interpret and utilize technical data dealing with the real estate market, construction, finance, and law. Producing effective work results through meticulous planning, organizing, implementing and evaluating programs and policies. Setting challenging and manageable work goals. Using creativity and innovation to achieve work goals. Continuing professional development to stay abreast of industry standards and ensure best practices are followed. Setting appropriate priorities in communication with supervisors and clients. Possessing time management skills. Networking and benchmarking with other airport and utilize aviation and national property management industry organizations to identify best practices, new technology, and innovative solutions for airport property management. COMMERCIAL PROPERTY MANAGEMENT | EXPERTISE Applying knowledge of the philosophy, principles, procedures and practices in relation to lease administration and management. Preparing, negotiating, and enforcing real estate contracts. Preparing and calculating rent adjustments in accordance with lease/license requirements. Conducting real estate financial, market, and cost benefit analysis. Demonstrating proficiency with Microsoft Project, Word, Excel, Power Point, and Outlook. Maintaining property and portfolio files with accurate term sheets, updated financial records, security deposit records, and current correspondence. Performing simple and complex multi-year financial analysis. Applying public procurement knowledge. PLANNING | PROBLEM-SOLVING Analyzing and understanding comprehensive lease documents associated with airport property transactions. Analyzing concession and property title reports, contracts, ordinances, leases, directives, minute orders, and other related documents to determine the courses of action. Analyzing revenue appraisals, environmental, property condition, and market reports. Exhibiting innovation and creativity in identifying and resolving problems as they occur. Researching, gathering, analyzing and applying airport, concession, and property information skillfully. Demonstrating effective attention to detail. Applying project management skills to complex real estate initiatives from concept to completion. Functioning well under pressure. Handling situations requiring difficult interactions with the goal of reaching a resolution effectively. ORAL | WRITTEN COMMUNICATION SKILLS Explaining and stating concession terms and conditions articulately. Presenting ideas and complex reports clearly, concisely, logically and persuasively both orally and in writing. Deliberating complex concession and property policies, regulations and guidelines clearly both orally and in writing. Building consensus among diverse group of clients for the purpose of meeting business objectives. Working effectively and collaboratively with clients and airport divisions to gain cooperation, to get things done and accomplish work goals. Representing JWA at Board Meetings, Commission Meetings, outreach events, and conferences as needed. Developing RFP's, RFI's and Board of Supervisor filings. Writing memos and Agenda Staff Reports clearly and concisely. Using appropriate interpersonal skills to build and maintain effective and constructive working relationship with clients, employees, supervisors, managers, County Counsel, County Executive Office, County Board of Supervisors and the general public. Managing conflicting points of view professionally. Demonstrating excellent writing skills. MINIMUM QUALIFICATIONS Click on the following link to view the minimum qualifications for Real Property Agent III LICENSE REQUIRED The successful candidate must obtain or possess, and maintain the following licenses: Valid California Driver's License, Class C or higher, by date of appointment Valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment AIRPORT ACCESS REQUIREMENTS The successful candidate must clear background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA). PHYSICAL | MENTAL | ENVIRONMENTAL CONDITIONS Physical Characteristics Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation to perform field work. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Function effectively in a standard office environment and may be required to work inside various airport structures, and work outdoors in all weather conditions. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Oral Exam) | (Weighted 100%): Candidates will be interviewed and rated by job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List | Score Groups: Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Completion of a background investigation to the satisfaction of the County is required for most assignments. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19-related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination for COVID-19 or to wear a mask and undergo weekly COVID-19 testing. Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Carmen Golding-Martinez at CGolding-Martinez@ocair.com or by phone at (949) 252-5177. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/15/2024 11:59 PM Pacific
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction Recreation Leader II's supervise, plan, organize, and facilitate a variety of recreation and sport activities for youth and adults at schools, neighborhood parks, community centers, senior centers, tennis centers and gyms. Work schedules can vary depending on the needs of the facility and require evenings, weekends, and holidays. Please note: Assignments are part-time and may be temporary or on-going. Part-time positions have limited benefits, as required by law. Part-time positions are unclassified, at-will, and serve at the discretion of City. The intent of this recruitment is to establish an eligibility list where your application may be used to fill existing and/or future vacancies for m ultiple assignments at recreation facilities throughout the City. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. if your application is selected for an interview, be sure to check your email Junk/Spam folders for possible notifications and self-schedule invitations from NeoGov. Adaptive Services Center Assignment: Plans, implements, and evaluates recreation programs for youth, teens, and/or adults with developmental, physical, emotional and/or learning disabilities. Provides physical assistance to participants as needed, as well as participates in the development, implementation, and evaluation of individual behavior plans. Adult Sports Assignment: Provides organized league play, tournaments, and events for recreational sports teams. These programs provide physical, social, and emotional benefits to adults in Scottsdale and surrounding communities. Programs are run year-round at various Scottsdale parks and Scottsdale Unified School District campuses. Adult Sports staff support these programs by providing site supervision, score keeping, and/or officiating. Brick-by-Brick/Vista Warehouse : The Brick-by-Brick Program involves participants producing compressed earth blocks (CEB), which are adobe-like bricks for use in Scottsdale capital projects and other areas throughout the community. CEB is an energy efficient building block that can be utilized to construct park ramadas, bus stops, restrooms, tiny homes, or even affordable housing. It is primarily comprised of locally screened soil, concrete sand, and the blocks are tested to local and international building code standards. Club SAR Fitness Center Assignment: Club SAR is a multi-sport facility which provides many options for beginners, fitness enthusiasts, and everyone in between to accomplish their fitness goals. The fitness center itself hosts a variety of fitness classes, has numerous pieces and types of cardio equipment, free weights and weight machines, and men's & women's changing/locker rooms. Club SAR staff supports the facility by being knowledgeable about the center's products and services, maintaining a clean and friendly environment, and by providing quality customer service for all fitness users. K-8th Youth Development Assignment: Provides after-school and seasonal enrichment programs for children in 1st through 8th grade. These programs contribute to the overall development of children by enhancing their physical, mental and social well-being. The programs are held year-round at Mountain View Park, Horizon Park, and Scottsdale Unified School District campuses throughout Scottsdale and surrounding communities. Youth development staff support these programs by providing on-site supervision, program planning, and active team participation. McCormick-Stillman Railroad Park Assignment: Home to the valley's premier destination for all things trains. It is a unique site featuring multiple rides including two miniature railroads and one antique carousel, a historical railroad museum, model railroad building and two play areas. This location also hosts a variety of special events throughout the year providing family fun for the community. There are multiple opportunities to provide excellent customer service in the areas of ride operations, ticket and souvenir sales, museums and concessions. Park, Community, and/or Senior Center Assignment: Provides assistance within public facilities where members of the community gather for a wide variety of recreational activities, social interaction, public information, and city events. These unique Scottsdale facilities promote health, recreation, education, fitness, and social services for individuals of all ages and abilities. Community center staff support these facilities by striving to maintain clean environments, friendly interaction with customers, and by providing constant on-site supervision to ensure safety. Pinnacle Peak Park Assignment: Pinnacle Peak Park is a 150-acre park that features a 1.75 mile one-way trail through the Sonoran Desert. Due to an elevation gain of 1,300 feet, it is important to note that this assignment will involve a candidate's ability to hike at least 4 miles over uneven terrain and in all types of extreme weather conditions. This position will include working weekends, weekdays and holidays with hours that may vary from pre-dawn to after dusk. Professional Baseball: Provides assistance with operational matters throughout Scottsdale Stadium, including administrative duties, set-up/tear-down, game day operations, and light facility maintenance. The Scottsdale Stadium is an 11-acre multi-use facility that is not only the spring training home to the San Francisco Giants and the MLB Arizona Fall League, but also numerous special events, festivals, concerts and parties. Successful candidates must be willing and able to w orks various shifts (days, nights, weekends, and holidays) depending on baseball and event schedules. Scottsdale Sports Complexes: Our facilities host a combination of large tournaments, weekly training, and daily park use. In addition to offering outstanding customer service, Sports Complex staff supports facility operations by providing: administrative duties, set-up/break-down, tournament operations, maintaining a clean environment, light facility maintenance, and constant on-site supervision to ensure safety. Successful candidates must be willing and able to work various shifts (days, nights, weekends, and holidays). Tennis Center Assignment: Provides assistance with recreational tennis leagues, adult and junior lessons, tournaments, general play and more. These facilities promote health and fitness and social interaction for individuals of all ages. In addition to outstanding customer service and maintaining positive relationships with the community, employees may gain valuable experience through tennis league coordination, adult and junior lesson management, tennis court scheduling or specials events. No tennis experience required. Multiple assignments will be filled at facilities throughout the City, and some may require driving a City-owned vehicle and/or EZ-Go. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. The starting rate of pay is $15.66 per hour; additional compensation may be applied dependent upon years of experience and/or certifications. To apply, please complete the City's on-line application and supplemental questionnaire. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. Only applicants who meet the minimum qualifications and have flexible schedules will be invited to interview. Click here for information about park locations and the programs offered. Minimum Qualifications Education and Experience No education required for this position. A minimum of six months experience in a customer service position. Licensing, Certifications, and Other Requirements Must possess and maintain a valid, unrestricted driver's license with no major citations within the past 39 months prior to the start date. The Arizona Department of Motor Vehicles requires that out-of-state driver's licenses must be surrendered within 10 days of relocating to the State of Arizona. Successfully complete driving training, first aid, and safety classes. A valid food handler's license ability to obtain one within 30 days of hire or promotion is required for the Concessions Assignment. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Plans, organizes, and conducts special events, games, sport activities, birthday parties and arts and crafts for children of all ages, adults, and seniors. Communicates effectively in person and on the telephone with patrons and/or program participants. Performs on-site participant registration for recreational activities. Oversees nightly/daily room set-up/usage by reservation groups. Observes patrons and program participants in order to maintain discipline, order, and crowd control at activity site. Prepares and distributes flyers, posters, and other advertisements for area programs. Functionally observes volunteers, paid staff, and contract workers. Transports recreation program participants in a City vehicle for off-site excursions, depending on assignment. Sets up, tears down, and cleans up for special events, projects, and programs. Maintains safety and security of facility, including all aspects of recreation, planning and programming. Maintains responsibility for equipment at facility and ensures proper storage and inventory are completed daily. Uses personal computer to prepare quality written documents including accident and incident reports, event flyers, emails, and electronic timesheet. Performs cashier duties including greeting customers, handling inquiries, accepting payment of fees, handling cash according to City policy and procedures, issuing passes, and completing all necessary reporting and record keeping documentation. Drives a motor vehicle to pick-up and/or deliver materials for special events and programs. Leads a team or project including coordinating daily activities of staff. May be expected to 'stand in' in the absence of management. Adaptive Services Center Assignment: Plans, implements, and evaluates recreation programs for youth, teens, and/or adults with developmental, physical, emotional and/or learning disabilities. Provides physical assistance to participants as needed - excluding personal care services. Ensures that activities are modified (when possible) to meet individual abilities and accommodate limitations of participants. Ensures that activities are age and ability appropriate (i.e. provides step by step instructions to individual participants during play when participating in group games, or provides brightly colored balls, paddles, goals, etc. during sports games if participant has visual difficulties). Participates in the development, implementation, and evaluation of individual behavior plans. Communicates regularly (at least twice a week) with parents/guardians of Adaptive Recreation Services (ARS) participants and keeps them apprised of upcoming activities, daily participation, positive accomplishments, and any behavior related incidents. Participates in all required vehicle trainings. Provides thorough cleaning of activity area at the end of each day, which may include mopping, sweeping, cleaning glass windows and doors, emptying garbage, washing dishes, organizing storage areas, etc. McCormick Railroad Park Assignment: Concessions: Takes orders, prepares, cooks, and serves quick, easy to make food and drinks for guests. Operates, maintains, and cleans food cooking surfaces and equipment. Performs proper cash handling procedures and operating a point-of-sale system. Front Desk Operations: Performs cashier duties selling tickets, souvenirs and issues annual park memberships and completes all necessary reporting and record keeping documentation. Greets customers, handles inquiries, answers phones and provides park information to guests. Utilizes the recreation software, ActiveNet, for facility reservations, special event registration and issuing annual park memberships. Receives, organizes and restocks a variety of railroad souvenirs and apparel. Ride Operations: Loads passengers, takes tickets and recites safety speeches for riders on the miniature train and carousel rides. Operates a diesel engine on a one-mile track that runs around the park. Conducts park roves to observe guests, enforce park rules and provide any needed customer service. Performs opening and closing duties that include but are not limited to: locking & unlocking gates, putting up and taking down flags, and totaling the daily ridership on the train and carousel rides. Museum & Model Railroad Building: Provides park guests with information regarding railroading history and model railroads. Performs light custodial duties as necessary to maintain the historical integrity of the artifacts. Provides guided tours to park guests including field trips and paid experiences. Greets guests, handles inquiries and provides general park information. Work Environment/Physical Demands Move objects up to 50 pounds a long distance (greater than 20 ft.), such as setting up tables, sound and lighting equipment, booth frames, and lifting trash bags. For some assignments, be able to lift up to 50 pounds, bend, stoop, stand for long periods of time, and scoop ice cream requiring repetitive arm/hand movement. Work in a variety of weather conditions with exposure to the elements. Visual and muscular dexterity to enter data or information into a terminal, personal computer, or other keyboard device. Operate a motorized vehicle. Work days, evenings, weekends, and holidays. T o view the full job description, work environment and physical demands, click here . Selection Process Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include an interview. Successful candidates will receive a post-offer, pre-employment background screening to include: Fingerprinting Criminal Background screening for the past 7 years Motor Vehicle Department Records Check Drug Screening The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. T his position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: Continuous
Introduction Recreation Leader II's supervise, plan, organize, and facilitate a variety of recreation and sport activities for youth and adults at schools, neighborhood parks, community centers, senior centers, tennis centers and gyms. Work schedules can vary depending on the needs of the facility and require evenings, weekends, and holidays. Please note: Assignments are part-time and may be temporary or on-going. Part-time positions have limited benefits, as required by law. Part-time positions are unclassified, at-will, and serve at the discretion of City. The intent of this recruitment is to establish an eligibility list where your application may be used to fill existing and/or future vacancies for m ultiple assignments at recreation facilities throughout the City. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. if your application is selected for an interview, be sure to check your email Junk/Spam folders for possible notifications and self-schedule invitations from NeoGov. Adaptive Services Center Assignment: Plans, implements, and evaluates recreation programs for youth, teens, and/or adults with developmental, physical, emotional and/or learning disabilities. Provides physical assistance to participants as needed, as well as participates in the development, implementation, and evaluation of individual behavior plans. Adult Sports Assignment: Provides organized league play, tournaments, and events for recreational sports teams. These programs provide physical, social, and emotional benefits to adults in Scottsdale and surrounding communities. Programs are run year-round at various Scottsdale parks and Scottsdale Unified School District campuses. Adult Sports staff support these programs by providing site supervision, score keeping, and/or officiating. Brick-by-Brick/Vista Warehouse : The Brick-by-Brick Program involves participants producing compressed earth blocks (CEB), which are adobe-like bricks for use in Scottsdale capital projects and other areas throughout the community. CEB is an energy efficient building block that can be utilized to construct park ramadas, bus stops, restrooms, tiny homes, or even affordable housing. It is primarily comprised of locally screened soil, concrete sand, and the blocks are tested to local and international building code standards. Club SAR Fitness Center Assignment: Club SAR is a multi-sport facility which provides many options for beginners, fitness enthusiasts, and everyone in between to accomplish their fitness goals. The fitness center itself hosts a variety of fitness classes, has numerous pieces and types of cardio equipment, free weights and weight machines, and men's & women's changing/locker rooms. Club SAR staff supports the facility by being knowledgeable about the center's products and services, maintaining a clean and friendly environment, and by providing quality customer service for all fitness users. K-8th Youth Development Assignment: Provides after-school and seasonal enrichment programs for children in 1st through 8th grade. These programs contribute to the overall development of children by enhancing their physical, mental and social well-being. The programs are held year-round at Mountain View Park, Horizon Park, and Scottsdale Unified School District campuses throughout Scottsdale and surrounding communities. Youth development staff support these programs by providing on-site supervision, program planning, and active team participation. McCormick-Stillman Railroad Park Assignment: Home to the valley's premier destination for all things trains. It is a unique site featuring multiple rides including two miniature railroads and one antique carousel, a historical railroad museum, model railroad building and two play areas. This location also hosts a variety of special events throughout the year providing family fun for the community. There are multiple opportunities to provide excellent customer service in the areas of ride operations, ticket and souvenir sales, museums and concessions. Park, Community, and/or Senior Center Assignment: Provides assistance within public facilities where members of the community gather for a wide variety of recreational activities, social interaction, public information, and city events. These unique Scottsdale facilities promote health, recreation, education, fitness, and social services for individuals of all ages and abilities. Community center staff support these facilities by striving to maintain clean environments, friendly interaction with customers, and by providing constant on-site supervision to ensure safety. Pinnacle Peak Park Assignment: Pinnacle Peak Park is a 150-acre park that features a 1.75 mile one-way trail through the Sonoran Desert. Due to an elevation gain of 1,300 feet, it is important to note that this assignment will involve a candidate's ability to hike at least 4 miles over uneven terrain and in all types of extreme weather conditions. This position will include working weekends, weekdays and holidays with hours that may vary from pre-dawn to after dusk. Professional Baseball: Provides assistance with operational matters throughout Scottsdale Stadium, including administrative duties, set-up/tear-down, game day operations, and light facility maintenance. The Scottsdale Stadium is an 11-acre multi-use facility that is not only the spring training home to the San Francisco Giants and the MLB Arizona Fall League, but also numerous special events, festivals, concerts and parties. Successful candidates must be willing and able to w orks various shifts (days, nights, weekends, and holidays) depending on baseball and event schedules. Scottsdale Sports Complexes: Our facilities host a combination of large tournaments, weekly training, and daily park use. In addition to offering outstanding customer service, Sports Complex staff supports facility operations by providing: administrative duties, set-up/break-down, tournament operations, maintaining a clean environment, light facility maintenance, and constant on-site supervision to ensure safety. Successful candidates must be willing and able to work various shifts (days, nights, weekends, and holidays). Tennis Center Assignment: Provides assistance with recreational tennis leagues, adult and junior lessons, tournaments, general play and more. These facilities promote health and fitness and social interaction for individuals of all ages. In addition to outstanding customer service and maintaining positive relationships with the community, employees may gain valuable experience through tennis league coordination, adult and junior lesson management, tennis court scheduling or specials events. No tennis experience required. Multiple assignments will be filled at facilities throughout the City, and some may require driving a City-owned vehicle and/or EZ-Go. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. The starting rate of pay is $15.66 per hour; additional compensation may be applied dependent upon years of experience and/or certifications. To apply, please complete the City's on-line application and supplemental questionnaire. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. Only applicants who meet the minimum qualifications and have flexible schedules will be invited to interview. Click here for information about park locations and the programs offered. Minimum Qualifications Education and Experience No education required for this position. A minimum of six months experience in a customer service position. Licensing, Certifications, and Other Requirements Must possess and maintain a valid, unrestricted driver's license with no major citations within the past 39 months prior to the start date. The Arizona Department of Motor Vehicles requires that out-of-state driver's licenses must be surrendered within 10 days of relocating to the State of Arizona. Successfully complete driving training, first aid, and safety classes. A valid food handler's license ability to obtain one within 30 days of hire or promotion is required for the Concessions Assignment. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Plans, organizes, and conducts special events, games, sport activities, birthday parties and arts and crafts for children of all ages, adults, and seniors. Communicates effectively in person and on the telephone with patrons and/or program participants. Performs on-site participant registration for recreational activities. Oversees nightly/daily room set-up/usage by reservation groups. Observes patrons and program participants in order to maintain discipline, order, and crowd control at activity site. Prepares and distributes flyers, posters, and other advertisements for area programs. Functionally observes volunteers, paid staff, and contract workers. Transports recreation program participants in a City vehicle for off-site excursions, depending on assignment. Sets up, tears down, and cleans up for special events, projects, and programs. Maintains safety and security of facility, including all aspects of recreation, planning and programming. Maintains responsibility for equipment at facility and ensures proper storage and inventory are completed daily. Uses personal computer to prepare quality written documents including accident and incident reports, event flyers, emails, and electronic timesheet. Performs cashier duties including greeting customers, handling inquiries, accepting payment of fees, handling cash according to City policy and procedures, issuing passes, and completing all necessary reporting and record keeping documentation. Drives a motor vehicle to pick-up and/or deliver materials for special events and programs. Leads a team or project including coordinating daily activities of staff. May be expected to 'stand in' in the absence of management. Adaptive Services Center Assignment: Plans, implements, and evaluates recreation programs for youth, teens, and/or adults with developmental, physical, emotional and/or learning disabilities. Provides physical assistance to participants as needed - excluding personal care services. Ensures that activities are modified (when possible) to meet individual abilities and accommodate limitations of participants. Ensures that activities are age and ability appropriate (i.e. provides step by step instructions to individual participants during play when participating in group games, or provides brightly colored balls, paddles, goals, etc. during sports games if participant has visual difficulties). Participates in the development, implementation, and evaluation of individual behavior plans. Communicates regularly (at least twice a week) with parents/guardians of Adaptive Recreation Services (ARS) participants and keeps them apprised of upcoming activities, daily participation, positive accomplishments, and any behavior related incidents. Participates in all required vehicle trainings. Provides thorough cleaning of activity area at the end of each day, which may include mopping, sweeping, cleaning glass windows and doors, emptying garbage, washing dishes, organizing storage areas, etc. McCormick Railroad Park Assignment: Concessions: Takes orders, prepares, cooks, and serves quick, easy to make food and drinks for guests. Operates, maintains, and cleans food cooking surfaces and equipment. Performs proper cash handling procedures and operating a point-of-sale system. Front Desk Operations: Performs cashier duties selling tickets, souvenirs and issues annual park memberships and completes all necessary reporting and record keeping documentation. Greets customers, handles inquiries, answers phones and provides park information to guests. Utilizes the recreation software, ActiveNet, for facility reservations, special event registration and issuing annual park memberships. Receives, organizes and restocks a variety of railroad souvenirs and apparel. Ride Operations: Loads passengers, takes tickets and recites safety speeches for riders on the miniature train and carousel rides. Operates a diesel engine on a one-mile track that runs around the park. Conducts park roves to observe guests, enforce park rules and provide any needed customer service. Performs opening and closing duties that include but are not limited to: locking & unlocking gates, putting up and taking down flags, and totaling the daily ridership on the train and carousel rides. Museum & Model Railroad Building: Provides park guests with information regarding railroading history and model railroads. Performs light custodial duties as necessary to maintain the historical integrity of the artifacts. Provides guided tours to park guests including field trips and paid experiences. Greets guests, handles inquiries and provides general park information. Work Environment/Physical Demands Move objects up to 50 pounds a long distance (greater than 20 ft.), such as setting up tables, sound and lighting equipment, booth frames, and lifting trash bags. For some assignments, be able to lift up to 50 pounds, bend, stoop, stand for long periods of time, and scoop ice cream requiring repetitive arm/hand movement. Work in a variety of weather conditions with exposure to the elements. Visual and muscular dexterity to enter data or information into a terminal, personal computer, or other keyboard device. Operate a motorized vehicle. Work days, evenings, weekends, and holidays. T o view the full job description, work environment and physical demands, click here . Selection Process Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include an interview. Successful candidates will receive a post-offer, pre-employment background screening to include: Fingerprinting Criminal Background screening for the past 7 years Motor Vehicle Department Records Check Drug Screening The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. T his position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: Continuous
CITY OF LOVELAND, COLORADO
Loveland, CO, USA
JOB SUMMARY: Facilitates front-line operations at the Hatfield Chilson Recreation Center by greeting guests and performing customer service for front desk and check-in desk areas, clerical and receptionist duties. The salary range for this position is $14.42- $17.98 per hour depending on qualifications and experience. Position will remain open until filled. ESSENTIAL FUNCTIONS: Enhances Chilson image and ensures a quality visit to the Chilson Center guests by receiving and greeting individuals and professionally assisting callers. Primary workstations include check-in desk and front desk. Provides quality customer service tasks for these areas as key front-line operational staff member. Tasks to include but not limited to: guest check-in, sales, facility reservations, activity registrations, washing/drying towels, equipment checkout, answering phones, concession, and merchandise sales. Processes transactions on affiliated computerized cash register and controls daily use revenues by collecting correct fees for daily admissions, activity registrations, facility reservations, extended used passes, adult athletic fees, merchandise and concessions. Prepares shift deposits and drawers at beginning/end of shift. Disseminates and promotes Parks and Recreation program information; directs public to proper locations; educates users of potential opportunities and services available; provides general facility use instructions; enforces facility policy and procedure by informing guests of existing policies; observes guest use and informs supervisors of improper facility or equipment use. Provides clerical support by assisting with maintenance of various records and sorting/filing needs. Resolves administrative concerns by applying appropriate policies and procedures through positive interaction and involvement with Facility Management Team and public. OTHER JOB FUNCTIONS: Performs other duties as assigned. QUALIFICATIONS: Required Education: High School Graduate or GED. Required Experience: Six (6) months of previous work experience performing similar customer service, receptionist and cashier duties, including high degree of public contact and customer relations in a fast-paced environment. Preferred Experience: Experience in recreation center setting. Computer experience using MS Word and MS Excel. Certifications: Current CPR certification required, or must be obtained within 90 days of hire. KNOWLEDGE, SKILLS & ABILITIES: Must possess proven excellent customer service skills, be able to communicate effectively and diplomatically with guests, co-workers and facility management team. Must demonstrate skills of good judgment and decision-making in handling difficult situations involving facility guests. Ability to follow written and verbal direction. Ability to complete fee transactions quickly and accurately and prepare daily cash report using math principals. Must be able to operate menu driven computer/cash register system. PHYSICAL DEMANDS & WORKING CONDITIONS: Frequent minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Frequent exposure to routine office noise and equipment. Occasional light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional Moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools. Occasional exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Occasional exposure to hazards that are predictable or well protected against. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a criminal history background check, including a criminal sex offender search.
JOB SUMMARY: Facilitates front-line operations at the Hatfield Chilson Recreation Center by greeting guests and performing customer service for front desk and check-in desk areas, clerical and receptionist duties. The salary range for this position is $14.42- $17.98 per hour depending on qualifications and experience. Position will remain open until filled. ESSENTIAL FUNCTIONS: Enhances Chilson image and ensures a quality visit to the Chilson Center guests by receiving and greeting individuals and professionally assisting callers. Primary workstations include check-in desk and front desk. Provides quality customer service tasks for these areas as key front-line operational staff member. Tasks to include but not limited to: guest check-in, sales, facility reservations, activity registrations, washing/drying towels, equipment checkout, answering phones, concession, and merchandise sales. Processes transactions on affiliated computerized cash register and controls daily use revenues by collecting correct fees for daily admissions, activity registrations, facility reservations, extended used passes, adult athletic fees, merchandise and concessions. Prepares shift deposits and drawers at beginning/end of shift. Disseminates and promotes Parks and Recreation program information; directs public to proper locations; educates users of potential opportunities and services available; provides general facility use instructions; enforces facility policy and procedure by informing guests of existing policies; observes guest use and informs supervisors of improper facility or equipment use. Provides clerical support by assisting with maintenance of various records and sorting/filing needs. Resolves administrative concerns by applying appropriate policies and procedures through positive interaction and involvement with Facility Management Team and public. OTHER JOB FUNCTIONS: Performs other duties as assigned. QUALIFICATIONS: Required Education: High School Graduate or GED. Required Experience: Six (6) months of previous work experience performing similar customer service, receptionist and cashier duties, including high degree of public contact and customer relations in a fast-paced environment. Preferred Experience: Experience in recreation center setting. Computer experience using MS Word and MS Excel. Certifications: Current CPR certification required, or must be obtained within 90 days of hire. KNOWLEDGE, SKILLS & ABILITIES: Must possess proven excellent customer service skills, be able to communicate effectively and diplomatically with guests, co-workers and facility management team. Must demonstrate skills of good judgment and decision-making in handling difficult situations involving facility guests. Ability to follow written and verbal direction. Ability to complete fee transactions quickly and accurately and prepare daily cash report using math principals. Must be able to operate menu driven computer/cash register system. PHYSICAL DEMANDS & WORKING CONDITIONS: Frequent minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Frequent exposure to routine office noise and equipment. Occasional light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional Moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools. Occasional exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Occasional exposure to hazards that are predictable or well protected against. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a criminal history background check, including a criminal sex offender search.