Sacramento Housing & Redevelopment Agency (SHRA)
Sacramento, CA, United States
Description SHRA is seeking an exceptional, team-oriented candidate for our Systems and Cloud Engineer role. The Systems and Cloud Engineer works as part of a team to provide robust, reliable, and secure: LAN/WAN and cloud infrastructure for the Agency. SHRA employees have the opportunity to perform meaningful and impactful work for an agency dedicated to providing affordable housing in the most impacted region of the nation. Education & Experience Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Experience: Minimum of 7 years of IT work experience designing, installing, and maintaining complex IT systems. Education : Bachelor's Degree from an accredited four-year college or university with a major in network engineering, management information systems, computer science, or a closely related field. Required skills: Systems Administration of physical and virtual server environments Working Knowledge of Cloud Services: Office365, Azure, and AWS Strong understanding of Azure AD, DNS, Windows Servers, Firewalls, Switching, VPN Expertise in Microsoft server and desktop operating systems including Windows Server 2016/2019, Windows 10 and 11 Working knowledge of business backup and disaster recovery solutions Excellent written and verbal communication skills IT project management experience Self-starter and takes initiative in completing tasks and projects Ability to project a professional, friendly image over the phone and in person. Ability to analyze and solve problems quickly and completely Preferred skills: Proficiency in Microsoft PowerShell Proofpoint email security or other cloud-based email security platforms Experience managing firewalls with SSL decryption. Network switch, router, and firewall management experience IT Industry certifications or IT-related education Experience managing firewalls with deep packet inspection Experience with SSL VPN connectivity over Direct Internet Access Ability to: Perform duties independently under general, minimal supervision Manage time and set priorities amidst multiple tasks and deadlines. Manage complex projects and coordinate multiple tasks Maintain confidentiality and discretion. Establish and maintain effective working relationships with internal and external clients. Other Requirements : May be required to take and successfully pass a pre-employment physical examination. Job Duties & Responsibilities Note: The following duties are typical of those performed by incumbents in this class. Other related duties may be performed. Not all duties listed are necessarily performed by each individual. Placement at the IT Network Engineer level requires demonstrated experience and competency in performing a majority of the duties listed here . Complex Problem Resolution Troubleshoot and resolve system hardware, software, and network issues Monitor industry trends and developments for possible agency application Assume responsibility for security issues: physical, network, virus, and data center Coordinate Internet/Intranet access and ISP vendor problem resolution Document and communicate problem resolutions to other IT staff Technology and Architecture Planning Design and implementation of on-premises, hosted, and cloud solutions Provide and maintain network architecture documentation and charts Design and build networks that allow the organization to grow Assist with long-term technology planning Maintain and implement cloud technology Design, recommend and implement network upgrades Perform capacity planning and monitoring of network, cloud, and server resources Operations Oversee day-to-day operations of network, cloud, and server system Conduct annual contract review and approval ReviewandapprovehardwareandsoftwarerequisitionsforITandotherdepartments Obtain and review vendor certifications for network software and hardware Consult with other departments on technology issues, questions, needs Ensure interoperability of network, server, and cloud solutions Coordinate with other unit leads to make sure that technologies are compatible Coordinate remote access services and connectivity with other agencies System Administration Microsoft 365, Azure, and AWS storage administration Install operating system patches and updates Provide hardware support and installation Ensure system back up procedures are functional and followed Manage and maintain data center security, virtualization, and storage platforms Maintain network switching platform Update and manage the agency firewalls Project Management: Lead, plan, implement and measure the success of a variety of projects Develop project plans, assemble teams, make, and monitor project assignments Use project management tools to schedule tasks and resources Procure software, hardware, and services required for project implementation Consult with clients on projects and recommend solutions Modify project as necessary for success Report on the status of the project to the IT Program Manager Coordination and Administration Functions: Assist in coordinating activities on high-level projects or tasks with staff, vendors, and Agency departments Provide business analysis and feasibility studies and recommend solutions Provide guidance to other IT staff on technical projects Monitor quality control procedures Recommend changes in work processes Perform project management duties as assigned Assist in coordinating customer service functions Closing Date/Time:
Apr 23, 2024
Full Time
Description SHRA is seeking an exceptional, team-oriented candidate for our Systems and Cloud Engineer role. The Systems and Cloud Engineer works as part of a team to provide robust, reliable, and secure: LAN/WAN and cloud infrastructure for the Agency. SHRA employees have the opportunity to perform meaningful and impactful work for an agency dedicated to providing affordable housing in the most impacted region of the nation. Education & Experience Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Experience: Minimum of 7 years of IT work experience designing, installing, and maintaining complex IT systems. Education : Bachelor's Degree from an accredited four-year college or university with a major in network engineering, management information systems, computer science, or a closely related field. Required skills: Systems Administration of physical and virtual server environments Working Knowledge of Cloud Services: Office365, Azure, and AWS Strong understanding of Azure AD, DNS, Windows Servers, Firewalls, Switching, VPN Expertise in Microsoft server and desktop operating systems including Windows Server 2016/2019, Windows 10 and 11 Working knowledge of business backup and disaster recovery solutions Excellent written and verbal communication skills IT project management experience Self-starter and takes initiative in completing tasks and projects Ability to project a professional, friendly image over the phone and in person. Ability to analyze and solve problems quickly and completely Preferred skills: Proficiency in Microsoft PowerShell Proofpoint email security or other cloud-based email security platforms Experience managing firewalls with SSL decryption. Network switch, router, and firewall management experience IT Industry certifications or IT-related education Experience managing firewalls with deep packet inspection Experience with SSL VPN connectivity over Direct Internet Access Ability to: Perform duties independently under general, minimal supervision Manage time and set priorities amidst multiple tasks and deadlines. Manage complex projects and coordinate multiple tasks Maintain confidentiality and discretion. Establish and maintain effective working relationships with internal and external clients. Other Requirements : May be required to take and successfully pass a pre-employment physical examination. Job Duties & Responsibilities Note: The following duties are typical of those performed by incumbents in this class. Other related duties may be performed. Not all duties listed are necessarily performed by each individual. Placement at the IT Network Engineer level requires demonstrated experience and competency in performing a majority of the duties listed here . Complex Problem Resolution Troubleshoot and resolve system hardware, software, and network issues Monitor industry trends and developments for possible agency application Assume responsibility for security issues: physical, network, virus, and data center Coordinate Internet/Intranet access and ISP vendor problem resolution Document and communicate problem resolutions to other IT staff Technology and Architecture Planning Design and implementation of on-premises, hosted, and cloud solutions Provide and maintain network architecture documentation and charts Design and build networks that allow the organization to grow Assist with long-term technology planning Maintain and implement cloud technology Design, recommend and implement network upgrades Perform capacity planning and monitoring of network, cloud, and server resources Operations Oversee day-to-day operations of network, cloud, and server system Conduct annual contract review and approval ReviewandapprovehardwareandsoftwarerequisitionsforITandotherdepartments Obtain and review vendor certifications for network software and hardware Consult with other departments on technology issues, questions, needs Ensure interoperability of network, server, and cloud solutions Coordinate with other unit leads to make sure that technologies are compatible Coordinate remote access services and connectivity with other agencies System Administration Microsoft 365, Azure, and AWS storage administration Install operating system patches and updates Provide hardware support and installation Ensure system back up procedures are functional and followed Manage and maintain data center security, virtualization, and storage platforms Maintain network switching platform Update and manage the agency firewalls Project Management: Lead, plan, implement and measure the success of a variety of projects Develop project plans, assemble teams, make, and monitor project assignments Use project management tools to schedule tasks and resources Procure software, hardware, and services required for project implementation Consult with clients on projects and recommend solutions Modify project as necessary for success Report on the status of the project to the IT Program Manager Coordination and Administration Functions: Assist in coordinating activities on high-level projects or tasks with staff, vendors, and Agency departments Provide business analysis and feasibility studies and recommend solutions Provide guidance to other IT staff on technical projects Monitor quality control procedures Recommend changes in work processes Perform project management duties as assigned Assist in coordinating customer service functions Closing Date/Time:
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Apr 22, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Apr 22, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary This position performs duties under the limited supervision of the Network Services Director. The Cloud Network Engineer works independently to plan, design, engineer, operate, support, maintain, and monitor the wide area network, private cloud, hybrid cloud, public cloud, wireless and local area networks on campus. This position serves as the expert-level primary for the emerging Public Cloud Infrastructure network technologies (i.e; GCP, Azure and AWS). The position is responsible for overseeing the technical design and deployment of the University’s network strategy. Primary responsibilities include controlling network activity to ensure sound and secure operations and coordinating and monitoring multiple concurrent projects relating to the expansion and maintenance of existing network facilities and deployment of new network technologies. This position focuses on core network infrastructure, public cloud networking, WAN and border infrastructure. Key Responsibilities Provide program management of assigned network architecture and development of future roadmaps based on CSU/SJSU, industry best practices and vendor input, including plans for future network technologies integration and deployment. Design, manage and maintain network and VOIP architecture and services deployment to improve efficiency and cost effectiveness in adherence with existing technology strategy. Provide proactive consultation to management on needs, risks, plans and opportunities in assigned technology areas. Lead network technology projects from evaluation, implementation, validation, and documentation. Prepare and execute plans for campus expansions and upgrades, including integration of other campus services. Collaborate with other CSU campuses to integrate/access SJSU services with other systems hosted at different CSUs/cloud/vendor sites. Provide Full Lifecycle for Emerging AWS/Azure/GCP Public Cloud Infrastructure. Collaborate with ISO to design, plan and maintain network systems, on premise and in the cloud, to adhere to ISO policy and standards. Secure network resources from inappropriate access and other threats. Address security related issues for network access and devices. Collaborate with Campus resources on security incidents. Develop and manage processes and procedures to support daily campus network/VOIP services and operations. Manage network/VOIP services based on ITSM practices established by IT. Conduct network tests and monitoring of network integrity, performance and security to identify service issues and develop plans for remediation. Maintain and support network equipment and software systems, including firewalls, switches, WAPs & WLAN controllers, VOIP Infrastructure and other network related hardware and software. Recommend initiatives and changes to improve quality and services. Follow all change management procedures including preparation of change requests to execution. Mentor and cross-train staff on best practices and operational processes. Create and maintain documentation for assigned technologies. Troubleshoot network problems for Cloud, WAN, LAN and Wireless communications and security issues. Troubleshoot VOIP related issues for SJSU Managed VOIP infrastructure like UC/UCCE. Develop and implement procedures, tools and best practices to avoid wasted resources and improve efficiency for SJSU users when using the network resources in on premise and public clouds. Knowledge, Skills & Abilities Ability to design and maintain network security and integrity of data on network Ability to develop, document and continuously improve operational processes and procedures Ability to investigate security incidents within respective systems Ability to lead and manage projects and change implementations in alignment with IT best practices Ability to manage vendor relationships to provide effect support to assigned technologies Ability to mentor and train staff on network technologies and procedures Advanced knowledge of how to configure and operate network hardware and software, including routers, switches, firewalls, management systems, and protocols Advanced knowledge of IP data, voice and video networks Advanced knowledge of network architecture and design for performance, reliability, and security Advanced knowledge of network traffic and performance parameters to interpret variance and service impact to users Comprehensive knowledge of local and wide area networks (LAN, WAN) and wireless system configuration(s) and protocols. Comprehensive knowledge of AWS/Azure/GCP Cloud networking, and general public Cloud networking Comprehensive knowledge of network architecture, configuration, protocols, and interconnectivity requirements for internal/external information transmission Comprehensive knowledge of network routing protocols (OSPF, BGP, MPLS) Comprehensive knowledge of firewall platforms (Cisco, Palo Alto) Comprehensive knowledge of security standards and network system utilities Demonstrated ability to install, configure, operate, and maintain applicable network equipment and application software programs Understanding of Identity Management and authentication concepts Advance knowledge with Infrastructure as Code and desire to apply automation to all aspects of the network cloud administration and operations Required Qualifications Bachelor’s degree in computer science, engineering, industrial technology, telecommunications or a related technical field, or equivalent training Five years of hands-on experience managing converged enterprise networks Preferred Qualifications Minimum 7 years of hands-on experience with the following protocols (OSPF/BGP/MPLS) Five years of hands-on experience with Cisco Nexus and IOS-XE platforms Five years of hands-on experience with Cisco/Palo Alto Firewalls Five years of professional experience with architecting and building substantial networks on IaaS and PaaS platforms such as GCP, Azure or AWS Compensation Classification: Network Analyst - Expert CSU Salary Range: $6,686/month - $12,947/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 7, 2023 through November 20, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). #LI-RC1 Advertised: Nov 07 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary This position performs duties under the limited supervision of the Network Services Director. The Cloud Network Engineer works independently to plan, design, engineer, operate, support, maintain, and monitor the wide area network, private cloud, hybrid cloud, public cloud, wireless and local area networks on campus. This position serves as the expert-level primary for the emerging Public Cloud Infrastructure network technologies (i.e; GCP, Azure and AWS). The position is responsible for overseeing the technical design and deployment of the University’s network strategy. Primary responsibilities include controlling network activity to ensure sound and secure operations and coordinating and monitoring multiple concurrent projects relating to the expansion and maintenance of existing network facilities and deployment of new network technologies. This position focuses on core network infrastructure, public cloud networking, WAN and border infrastructure. Key Responsibilities Provide program management of assigned network architecture and development of future roadmaps based on CSU/SJSU, industry best practices and vendor input, including plans for future network technologies integration and deployment. Design, manage and maintain network and VOIP architecture and services deployment to improve efficiency and cost effectiveness in adherence with existing technology strategy. Provide proactive consultation to management on needs, risks, plans and opportunities in assigned technology areas. Lead network technology projects from evaluation, implementation, validation, and documentation. Prepare and execute plans for campus expansions and upgrades, including integration of other campus services. Collaborate with other CSU campuses to integrate/access SJSU services with other systems hosted at different CSUs/cloud/vendor sites. Provide Full Lifecycle for Emerging AWS/Azure/GCP Public Cloud Infrastructure. Collaborate with ISO to design, plan and maintain network systems, on premise and in the cloud, to adhere to ISO policy and standards. Secure network resources from inappropriate access and other threats. Address security related issues for network access and devices. Collaborate with Campus resources on security incidents. Develop and manage processes and procedures to support daily campus network/VOIP services and operations. Manage network/VOIP services based on ITSM practices established by IT. Conduct network tests and monitoring of network integrity, performance and security to identify service issues and develop plans for remediation. Maintain and support network equipment and software systems, including firewalls, switches, WAPs & WLAN controllers, VOIP Infrastructure and other network related hardware and software. Recommend initiatives and changes to improve quality and services. Follow all change management procedures including preparation of change requests to execution. Mentor and cross-train staff on best practices and operational processes. Create and maintain documentation for assigned technologies. Troubleshoot network problems for Cloud, WAN, LAN and Wireless communications and security issues. Troubleshoot VOIP related issues for SJSU Managed VOIP infrastructure like UC/UCCE. Develop and implement procedures, tools and best practices to avoid wasted resources and improve efficiency for SJSU users when using the network resources in on premise and public clouds. Knowledge, Skills & Abilities Ability to design and maintain network security and integrity of data on network Ability to develop, document and continuously improve operational processes and procedures Ability to investigate security incidents within respective systems Ability to lead and manage projects and change implementations in alignment with IT best practices Ability to manage vendor relationships to provide effect support to assigned technologies Ability to mentor and train staff on network technologies and procedures Advanced knowledge of how to configure and operate network hardware and software, including routers, switches, firewalls, management systems, and protocols Advanced knowledge of IP data, voice and video networks Advanced knowledge of network architecture and design for performance, reliability, and security Advanced knowledge of network traffic and performance parameters to interpret variance and service impact to users Comprehensive knowledge of local and wide area networks (LAN, WAN) and wireless system configuration(s) and protocols. Comprehensive knowledge of AWS/Azure/GCP Cloud networking, and general public Cloud networking Comprehensive knowledge of network architecture, configuration, protocols, and interconnectivity requirements for internal/external information transmission Comprehensive knowledge of network routing protocols (OSPF, BGP, MPLS) Comprehensive knowledge of firewall platforms (Cisco, Palo Alto) Comprehensive knowledge of security standards and network system utilities Demonstrated ability to install, configure, operate, and maintain applicable network equipment and application software programs Understanding of Identity Management and authentication concepts Advance knowledge with Infrastructure as Code and desire to apply automation to all aspects of the network cloud administration and operations Required Qualifications Bachelor’s degree in computer science, engineering, industrial technology, telecommunications or a related technical field, or equivalent training Five years of hands-on experience managing converged enterprise networks Preferred Qualifications Minimum 7 years of hands-on experience with the following protocols (OSPF/BGP/MPLS) Five years of hands-on experience with Cisco Nexus and IOS-XE platforms Five years of hands-on experience with Cisco/Palo Alto Firewalls Five years of professional experience with architecting and building substantial networks on IaaS and PaaS platforms such as GCP, Azure or AWS Compensation Classification: Network Analyst - Expert CSU Salary Range: $6,686/month - $12,947/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 7, 2023 through November 20, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). #LI-RC1 Advertised: Nov 07 2023 Pacific Standard Time Applications close: Closing Date/Time:
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job PROVIDE SECURE, STABLE, AND SCALABLE ENTERPRISE SOLUTIONS FOR THE NATION'S LARGEST COUNTY AND ITS NETWORK! FUTURE SALARY INCREASES* 3% effective February 22, 2025 3% effective February 21, 2026 We are seeking a highly skilled and experienced Enterprise Network Engineer (ENE) to join our San Bernardino County team. In this role, you will play a critical part in designing, implementing, and maintaining our network infrastructure, with a focus on cloud networking, enterprise-level routing and switching, and advanced data center networking and participating in conceptual design phases of application development hosting to clarify department needs, security and define technical problems of the hosting solution; participating in the implementation and maintenance, as directed, of new systems including data center hosted and cloud technologies; and planning, scheduling and assisting with coordinating assignments for team members who are allocated to support specific enterprise networking systems and represent participants from multiple departments. Enterprise Network Engineers are experts at: Project Management - Lead multiple projects simultaneously that result in the implementation of enterprise network information technologies. Cloud Networking - Design, implement, and manage cloud networking solutions to ensure seamless integration of the San Bernardino County infrastructure with cloud platforms like Azure or AWS Cloud. Enterprise-level Routing and Switching - Development and maintenance of complex routing and switching configurations for the San Bernardino County enterprise network, optimizing performance, reliability, and security. Datacenter Advanced Networking - Lead the design and deployment of advanced networking solutions within our data centers, including load balancing, virtualization, and high-availability technologies. Network Security - Collaborate with our security team to implement robust network security measures, ensuring the confidentiality, integrity, and availability of our data. Architecting infrastructure technology solutions that take into consideration scalability for use by multiple departments, cost and risk avoidance related to policies, standard practices, enterprise licensing, cross-department regulations (e.g., HIPAA, HITECH, CCPA), countywide cyber security controls and potential impacts to the WAN. Network Monitoring and Optimization - Implement network monitoring tools and procedures to proactively identify and resolve performance issues, optimizing network performance. Team Collaboration - Participates in conceptual design phase of application development hosting to clarify department needs, security and define technical problems of the hosting solution. Time Management - Plans, schedules, and assists with coordinating assignments for team members who are allocated to support specific enterprise networking systems and represent participants from multiple departments. For a more comprehensive listing of job duties for this classification, please refer to the Enterprise Network Engineer job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is County of San Bernardino’s primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. Learn more about our initiatives in IT's Strategic Plan . IMPRESSIVE BENEFITS Click the image below to learn more about our outstanding traditional benefits OR check out the County's lucrative Modified Benefit Option! CONDITIONS OF EMPLOYMENT Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required. Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting, work history & education check, as well as a job-related physical exam and drug screening. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements REQUIRED EXPERIENCE: Four (4) years of full-time equivalent hands-on experience in an enterprise network management environment architecting, engineering, and integrating solutions. Qualifying experience must include implementation of systems in a large organization setting with a minimum of three (3) of the following technologies: Advanced Network Architecture (Cisco DWDM, Ethernet Circuits, etc.) Wireless Network Platforms (Aruba Controllers, Aruba Wireless Access Points, etc.) Advanced Router and Switch Platforms (Cisco ASR, ISR, Nexus, etc.) Firewall Platforms (Cisco Firepower Management Center, ASAs, FTDs, etc.) Advanced Routing Protocols (BGP, EIGRP, etc.) -AND- REQUIRED EDUCATION: Sixty (60) semester (90 quarter) units of completed college-level courses in programming, information systems, computer science, software engineering, or a related field. Education Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement. Desired Qualifications Previous experience as a Network Architect or Network Engineer supporting enterprise networks is preferred. Selection Process Application Procedure: To be considered for this excellent opportunity, complete and submit the online employment application and supplemental questionnaire as soon as possible. This recruitment is subject to close without notice once a sufficient number of qualified applications have been received. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Apr 16, 2024
Full Time
The Job PROVIDE SECURE, STABLE, AND SCALABLE ENTERPRISE SOLUTIONS FOR THE NATION'S LARGEST COUNTY AND ITS NETWORK! FUTURE SALARY INCREASES* 3% effective February 22, 2025 3% effective February 21, 2026 We are seeking a highly skilled and experienced Enterprise Network Engineer (ENE) to join our San Bernardino County team. In this role, you will play a critical part in designing, implementing, and maintaining our network infrastructure, with a focus on cloud networking, enterprise-level routing and switching, and advanced data center networking and participating in conceptual design phases of application development hosting to clarify department needs, security and define technical problems of the hosting solution; participating in the implementation and maintenance, as directed, of new systems including data center hosted and cloud technologies; and planning, scheduling and assisting with coordinating assignments for team members who are allocated to support specific enterprise networking systems and represent participants from multiple departments. Enterprise Network Engineers are experts at: Project Management - Lead multiple projects simultaneously that result in the implementation of enterprise network information technologies. Cloud Networking - Design, implement, and manage cloud networking solutions to ensure seamless integration of the San Bernardino County infrastructure with cloud platforms like Azure or AWS Cloud. Enterprise-level Routing and Switching - Development and maintenance of complex routing and switching configurations for the San Bernardino County enterprise network, optimizing performance, reliability, and security. Datacenter Advanced Networking - Lead the design and deployment of advanced networking solutions within our data centers, including load balancing, virtualization, and high-availability technologies. Network Security - Collaborate with our security team to implement robust network security measures, ensuring the confidentiality, integrity, and availability of our data. Architecting infrastructure technology solutions that take into consideration scalability for use by multiple departments, cost and risk avoidance related to policies, standard practices, enterprise licensing, cross-department regulations (e.g., HIPAA, HITECH, CCPA), countywide cyber security controls and potential impacts to the WAN. Network Monitoring and Optimization - Implement network monitoring tools and procedures to proactively identify and resolve performance issues, optimizing network performance. Team Collaboration - Participates in conceptual design phase of application development hosting to clarify department needs, security and define technical problems of the hosting solution. Time Management - Plans, schedules, and assists with coordinating assignments for team members who are allocated to support specific enterprise networking systems and represent participants from multiple departments. For a more comprehensive listing of job duties for this classification, please refer to the Enterprise Network Engineer job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is County of San Bernardino’s primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. Learn more about our initiatives in IT's Strategic Plan . IMPRESSIVE BENEFITS Click the image below to learn more about our outstanding traditional benefits OR check out the County's lucrative Modified Benefit Option! CONDITIONS OF EMPLOYMENT Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required. Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting, work history & education check, as well as a job-related physical exam and drug screening. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements REQUIRED EXPERIENCE: Four (4) years of full-time equivalent hands-on experience in an enterprise network management environment architecting, engineering, and integrating solutions. Qualifying experience must include implementation of systems in a large organization setting with a minimum of three (3) of the following technologies: Advanced Network Architecture (Cisco DWDM, Ethernet Circuits, etc.) Wireless Network Platforms (Aruba Controllers, Aruba Wireless Access Points, etc.) Advanced Router and Switch Platforms (Cisco ASR, ISR, Nexus, etc.) Firewall Platforms (Cisco Firepower Management Center, ASAs, FTDs, etc.) Advanced Routing Protocols (BGP, EIGRP, etc.) -AND- REQUIRED EDUCATION: Sixty (60) semester (90 quarter) units of completed college-level courses in programming, information systems, computer science, software engineering, or a related field. Education Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement. Desired Qualifications Previous experience as a Network Architect or Network Engineer supporting enterprise networks is preferred. Selection Process Application Procedure: To be considered for this excellent opportunity, complete and submit the online employment application and supplemental questionnaire as soon as possible. This recruitment is subject to close without notice once a sufficient number of qualified applications have been received. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range: $120,729 - $160,952 FLSA Exempt / Non-Represented This position allows for up to four days of remote work per week. The Office of Information Technology seeks a Principal Salesforce Engineer in our Los Angeles or San Francisco office. The salary range for this position is $120,729 - $160,952. This position allows for up to four days of remote work per week. The ideal candidate will have solid technical expertise, a track record for delivering timely projects, and a minimum of 7+ years of Salesforce development experience. This role will collaborate with the business to help identify and provide solutions to business needs. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate IT is looking for a Salesforce Engineer to support the existing Salesforce platform. The ideal candidates will have 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API Integration and Salesforce Configuration experience. Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including the development of complex applications; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the principal-level class in the IT Analyst job family. This class is distinguished from the Lead IT Analyst classification as the Salesforce Engineer performs more complex level professional systems and applications-related duties particularly related to the Salesforce platform that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Salesforce Engineer is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision while the Salesforce Engineer serves as a highly-specialized individual contributor. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates business requirements; consults with personnel from various departments and identifies areas for strategic database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to business systems analysis and application development, database administration, web server management administration. Provides technical and functional supervision of contractors/vendors and after-hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor application problems; provides problem status, oral and written, to management; focuses on preventing and resolving application and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Advanced principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Advanced principles of application development methodologies such as Waterfall, Agile, etc. Advanced principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Advanced principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. Advanced principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and application systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of seven (7) years of professional information technology experience 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API integration and Salesforce Configuration experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range: $120,729 - $160,952 FLSA Exempt / Non-Represented This position allows for up to four days of remote work per week. The Office of Information Technology seeks a Principal Salesforce Engineer in our Los Angeles or San Francisco office. The salary range for this position is $120,729 - $160,952. This position allows for up to four days of remote work per week. The ideal candidate will have solid technical expertise, a track record for delivering timely projects, and a minimum of 7+ years of Salesforce development experience. This role will collaborate with the business to help identify and provide solutions to business needs. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate IT is looking for a Salesforce Engineer to support the existing Salesforce platform. The ideal candidates will have 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API Integration and Salesforce Configuration experience. Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including the development of complex applications; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the principal-level class in the IT Analyst job family. This class is distinguished from the Lead IT Analyst classification as the Salesforce Engineer performs more complex level professional systems and applications-related duties particularly related to the Salesforce platform that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Salesforce Engineer is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision while the Salesforce Engineer serves as a highly-specialized individual contributor. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates business requirements; consults with personnel from various departments and identifies areas for strategic database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to business systems analysis and application development, database administration, web server management administration. Provides technical and functional supervision of contractors/vendors and after-hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor application problems; provides problem status, oral and written, to management; focuses on preventing and resolving application and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Advanced principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Advanced principles of application development methodologies such as Waterfall, Agile, etc. Advanced principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Advanced principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. Advanced principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and application systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of seven (7) years of professional information technology experience 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API integration and Salesforce Configuration experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW Depending on the qualifications successful candidates may be able to be hired into an Engineer 1 position or an Engineer 2 position. Engineer 1 - Position Information $33.85- $47.84 (Non-exempt/overtime eligible) Performs professional office and field land surveying activities requiring the application of surveying principles and practices for Public Works road, bridge, and capital projects. Duties involve professional and technical complex work in preparing and reviewing surveys, plats, section subdivisions, right of way plans, Records of Survey, and property descriptions for parcel boundaries, rights of way, road vacations, easements, annexations, extensive title research of recorded and unrecorded historical documents, as well as other county projects. Work assignments are received with general and limited technical instruction and require considerable independence in the selection of courses of action and resolution of complex or unique problems within the framework of accepted surveying and departmental policies, procedures, and applicable regulations. Work is reviewed by the County Surveyor for effective management through conferences, reports, and successful project completion. Please note: If hired as an Engineer 1 the opportunity to automatically progress into an Engineer 2 is upon receipt of their Professional Land Surveyor or Professional Engineering (PE) License. Engineer 2 - Position Information $78,287.04-$110,617.56 (Exempt) Candidates that meet the requirement of the Engineer 2 may be hired directly into an Engineer 2 position. Please click this link for more information on the requirements of an Engineer 2 and an overview of the essential functions: Class Specifications | ENGINEER 2 - CLASSIFICATION NON-UNION | Class Spec Details (governmentjobs.com) . QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Engineer 1 - Required Education and Experience Registered as an Land Surveyor in Training (LSIT) OR Engineer in Training (EIT)*; or Bachelor's Degree in Land Surveying, Civil Engineering field obtained by June 30, 2024 ; or Equivalent four years related engineering* experience working under the direct supervision of a licensed Professional Land Surveyor (PLS) or Professional Engineer (PE). Driving Requirements The successful candidate must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.The successful candidate must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Category 2: Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The candidate is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment, the successful candidates must: Submit official transcripts from an accredited college or university accredited by an agency recognized by the US Department of Education, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Authorize and complete a criminal background check and driving record review. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Provide references that demonstrate reliability, a good attendance record and a positive work ethic/attitude. Required Knowledge, Skills and Abilities Appear for scheduled work with regular, reliable and punctual attendance. Establish and maintain cooperative, effective, and productive working relationships using tact, patience and courtesy with other employees, contractors and the general public. Knowledge of engineering and surveying theories, principles and practices including specific principles of assigned programs. Knowledge of federal, state and local laws, standards and regulations governing engineering projects. Knowledge of construction design, management, and principles Knowledge of common materials used in engineering projects. Knowledge of project management principles. Skilled in land surveying, construction staking, calculations, geodetic, and cadastral surveying. Experience with Civil 3D, Carlson, and point cloud survey software. Skilled in conflict-resolution and ability to problem-solve. Skilled in planning and scheduling skills Skilled in technical writing Skilled in mechanical and spatial reasoning Skilled in data collection, problem solving and analytical skills. Ability to create, read and interpret engineering plans, maps, schematics, and specifications. Ability to inspect projects for compliance with rules and regulations. Ability to perform complex mathematical calculations. Ability to utilize computers and related software applications. Ability to establish and maintain effective interpersonal relationships at all organizational levels and with the public. Ability to report for duty on time and remain at work until the end of their scheduled shift even if an inclement weather event or emergency is declared as an "Essential Employee" under the Public Works Inclement Weather/Emergency Response policy. Ability to establish and maintain effective working relationships with consultants, other agencies, public, and other departments. Ability to physically perform the essential functions of the position. Working Conditions/Physical Activities (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions). Positions in this class typically require: Work is performed in both office and field environments. Exposure to a variety of weather conditions may occur during driving or conducting field inspections. May be exposed to physical hazards. Substantial telephone and in-person contact with the public, consulting engineers, contractors or other government agencies and County departments. Bending, stooping, reaching (over shoulders, at waist and below waist), extensive walking, standing, adequate vision to operate equipment, inspect construction, etc. and establish traffic control. Exertion of force of up to 30 lbs. occasionally, and/or up to 20 pounds frequently, and/or up to 10 pounds continually to lift/carry/move objects and to operate a variety of equipment. Occasionally walk outside on uneven ground and traverse, rough terrain. Exposed to other physical hazards out in the field. Exposed to potentially hazardous conditions when dealing with disgruntled or hostile individuals. ILLUSTRATIVE EXAMPLE OF DUTIES Engineer 1 - Essential Job Functions: Calculates, analyzes, and reviews field data and prepares section subdivisions accordance to surveying principles, practices, state and federal regulations and guidelines. Prepares and reviews calculations and property descriptions for construction projects, right-of-way Right of Way plans, Record of Surveys, and boundary surveys for Public Works capital projects (roads, stormwater, and sewer), and for other county departments, including the Parks Department and the Commissioner’s Office. Examine and interpret City/County annexation boundary changes and update county GIS databases. Calculate, evaluate, and review field data to create topographic survey base maps using Civil 3D, Carlson, and point cloud software. Knowledge of creating surveying file templates, instructions, drafting standards, while preparing county surveying products. Responds to research inquiries from the public, engineering firms, surveyors, title companies, inter-departmental, and other county departments. Research includes Public Works project files, Recorded documents (including Records of Surveys, Subdivisions, Deeds, and Conveyances), aerial photographs, historical survey documents and field books. Other Job Duties: Perform other related duties as assigned. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) Non-represented and covered under the Kitsap County Personnel Manual. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This posting may be used to fill future openings. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection Flexible hours are available, as approved by management. Note: Qualifications for this position must be met; no other equivalencies accepted. **"Engineering" means the "practice of engineering" as defined in RCW 18.43.020. Verification Requirement Kitsap County requires verification of education, certification and/or experience. The following is a breakdown of the verification requirement: A copy of the PLS or PE Certification; or Certification and experience: A copy of the LSIT/EIT Certification and complete a verification form and submit it during the application process. The form includes verification of the work performed under the direct supervision of the Professional Engineer, Professional Engineer signature and PE stamp/seal or a copy of their current license; or Education and experience: Official Transcripts from an ABET Accredited School of Engineering and complete a verification form and submit it during the application process. The form includes verification of the work performed under the direct supervision of the Professional Engineer, Professional Engineer signature and PE stamp/seal or a copy of their current license. *The verification form will be provided to applicants after they have successfully passed the interview process. 10% INCENTIVE PAY & 1 YEAR VACATION ACCRUALS ADVANCED! Ten percent (10%) signing incentive payments will be provided in consideration for the candidate’s agreement to remain employed with the County for a minimum of two years. Advancements equal to 12 months accrual of vacation leave or general leave for immediate use by candidates who accept these positions. Additional vacation/general leave hours will accrue beginning the 13th month of employment. All other provisions of the Personnel Manual regarding vacation/general leave will apply. This position is open until filled and will be reviewed weekly! At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: Continuous
Mar 08, 2024
Full Time
OVERVIEW Depending on the qualifications successful candidates may be able to be hired into an Engineer 1 position or an Engineer 2 position. Engineer 1 - Position Information $33.85- $47.84 (Non-exempt/overtime eligible) Performs professional office and field land surveying activities requiring the application of surveying principles and practices for Public Works road, bridge, and capital projects. Duties involve professional and technical complex work in preparing and reviewing surveys, plats, section subdivisions, right of way plans, Records of Survey, and property descriptions for parcel boundaries, rights of way, road vacations, easements, annexations, extensive title research of recorded and unrecorded historical documents, as well as other county projects. Work assignments are received with general and limited technical instruction and require considerable independence in the selection of courses of action and resolution of complex or unique problems within the framework of accepted surveying and departmental policies, procedures, and applicable regulations. Work is reviewed by the County Surveyor for effective management through conferences, reports, and successful project completion. Please note: If hired as an Engineer 1 the opportunity to automatically progress into an Engineer 2 is upon receipt of their Professional Land Surveyor or Professional Engineering (PE) License. Engineer 2 - Position Information $78,287.04-$110,617.56 (Exempt) Candidates that meet the requirement of the Engineer 2 may be hired directly into an Engineer 2 position. Please click this link for more information on the requirements of an Engineer 2 and an overview of the essential functions: Class Specifications | ENGINEER 2 - CLASSIFICATION NON-UNION | Class Spec Details (governmentjobs.com) . QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Engineer 1 - Required Education and Experience Registered as an Land Surveyor in Training (LSIT) OR Engineer in Training (EIT)*; or Bachelor's Degree in Land Surveying, Civil Engineering field obtained by June 30, 2024 ; or Equivalent four years related engineering* experience working under the direct supervision of a licensed Professional Land Surveyor (PLS) or Professional Engineer (PE). Driving Requirements The successful candidate must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.The successful candidate must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Category 2: Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The candidate is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment, the successful candidates must: Submit official transcripts from an accredited college or university accredited by an agency recognized by the US Department of Education, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Authorize and complete a criminal background check and driving record review. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Provide references that demonstrate reliability, a good attendance record and a positive work ethic/attitude. Required Knowledge, Skills and Abilities Appear for scheduled work with regular, reliable and punctual attendance. Establish and maintain cooperative, effective, and productive working relationships using tact, patience and courtesy with other employees, contractors and the general public. Knowledge of engineering and surveying theories, principles and practices including specific principles of assigned programs. Knowledge of federal, state and local laws, standards and regulations governing engineering projects. Knowledge of construction design, management, and principles Knowledge of common materials used in engineering projects. Knowledge of project management principles. Skilled in land surveying, construction staking, calculations, geodetic, and cadastral surveying. Experience with Civil 3D, Carlson, and point cloud survey software. Skilled in conflict-resolution and ability to problem-solve. Skilled in planning and scheduling skills Skilled in technical writing Skilled in mechanical and spatial reasoning Skilled in data collection, problem solving and analytical skills. Ability to create, read and interpret engineering plans, maps, schematics, and specifications. Ability to inspect projects for compliance with rules and regulations. Ability to perform complex mathematical calculations. Ability to utilize computers and related software applications. Ability to establish and maintain effective interpersonal relationships at all organizational levels and with the public. Ability to report for duty on time and remain at work until the end of their scheduled shift even if an inclement weather event or emergency is declared as an "Essential Employee" under the Public Works Inclement Weather/Emergency Response policy. Ability to establish and maintain effective working relationships with consultants, other agencies, public, and other departments. Ability to physically perform the essential functions of the position. Working Conditions/Physical Activities (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions). Positions in this class typically require: Work is performed in both office and field environments. Exposure to a variety of weather conditions may occur during driving or conducting field inspections. May be exposed to physical hazards. Substantial telephone and in-person contact with the public, consulting engineers, contractors or other government agencies and County departments. Bending, stooping, reaching (over shoulders, at waist and below waist), extensive walking, standing, adequate vision to operate equipment, inspect construction, etc. and establish traffic control. Exertion of force of up to 30 lbs. occasionally, and/or up to 20 pounds frequently, and/or up to 10 pounds continually to lift/carry/move objects and to operate a variety of equipment. Occasionally walk outside on uneven ground and traverse, rough terrain. Exposed to other physical hazards out in the field. Exposed to potentially hazardous conditions when dealing with disgruntled or hostile individuals. ILLUSTRATIVE EXAMPLE OF DUTIES Engineer 1 - Essential Job Functions: Calculates, analyzes, and reviews field data and prepares section subdivisions accordance to surveying principles, practices, state and federal regulations and guidelines. Prepares and reviews calculations and property descriptions for construction projects, right-of-way Right of Way plans, Record of Surveys, and boundary surveys for Public Works capital projects (roads, stormwater, and sewer), and for other county departments, including the Parks Department and the Commissioner’s Office. Examine and interpret City/County annexation boundary changes and update county GIS databases. Calculate, evaluate, and review field data to create topographic survey base maps using Civil 3D, Carlson, and point cloud software. Knowledge of creating surveying file templates, instructions, drafting standards, while preparing county surveying products. Responds to research inquiries from the public, engineering firms, surveyors, title companies, inter-departmental, and other county departments. Research includes Public Works project files, Recorded documents (including Records of Surveys, Subdivisions, Deeds, and Conveyances), aerial photographs, historical survey documents and field books. Other Job Duties: Perform other related duties as assigned. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) Non-represented and covered under the Kitsap County Personnel Manual. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This posting may be used to fill future openings. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection Flexible hours are available, as approved by management. Note: Qualifications for this position must be met; no other equivalencies accepted. **"Engineering" means the "practice of engineering" as defined in RCW 18.43.020. Verification Requirement Kitsap County requires verification of education, certification and/or experience. The following is a breakdown of the verification requirement: A copy of the PLS or PE Certification; or Certification and experience: A copy of the LSIT/EIT Certification and complete a verification form and submit it during the application process. The form includes verification of the work performed under the direct supervision of the Professional Engineer, Professional Engineer signature and PE stamp/seal or a copy of their current license; or Education and experience: Official Transcripts from an ABET Accredited School of Engineering and complete a verification form and submit it during the application process. The form includes verification of the work performed under the direct supervision of the Professional Engineer, Professional Engineer signature and PE stamp/seal or a copy of their current license. *The verification form will be provided to applicants after they have successfully passed the interview process. 10% INCENTIVE PAY & 1 YEAR VACATION ACCRUALS ADVANCED! Ten percent (10%) signing incentive payments will be provided in consideration for the candidate’s agreement to remain employed with the County for a minimum of two years. Advancements equal to 12 months accrual of vacation leave or general leave for immediate use by candidates who accept these positions. Additional vacation/general leave hours will accrue beginning the 13th month of employment. All other provisions of the Personnel Manual regarding vacation/general leave will apply. This position is open until filled and will be reviewed weekly! At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: Continuous
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas. Business Solutions Delivery Enterprise Platforms & Services Governance, Security, & Compliance Innovative Digital Solutions In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (telework/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) ABOUT THE POSITION The Marin County Information Services & Technology (IST) Department is recruiting for the position of Senior Systems Engineer on their Systems Admin team. To be considered for the Advanced Systems Engineer position, you must submit a separate application for that recruitment. Reporting to the IT Server Infrastructure Manager, the Senior Systems Engineer (SSE) supports the maintenance and daily operations of servers and related infrastructure including Windows servers, virtualization, Office 365/Exchange Hybrid and Active Directory/Azure AD. In addition, this engineer works to ensure the security and reliability of directory services, collaborates on the integration of applications and databases with directory services and performs general system configuration, automation, maintenance, and optimization of server, storage, and backup infrastructure. Normal duties include asset management (asset tracking/inventory), File Server management (DFS), and administration of: VMWare (virtual Infrastructure) SAN (Storage) Backup Domain Office 365 Cloud Storage (Azure Cloud) SSO (single sign-on, Azure AD, ADFS, SAML) The Senior level engineer is the technical specialist level in the series. Under direction, engineers at this level ensure that assigned projects are successfully delivered, tasks are properly documented, and processes are designed with a focus on continuous improvement and full lifecycle management. As a senior, this is engineer is expected to handle projects independently and provide guidance to less experienced team members. ABOUT YOU Our Highly Qualified Candidate : The ideal candidate possesses a combination of technical expertise, strong analytical skills, and excellent interpersonal skills. Experience with administration of SAN systems, ADFS/SSO, working knowledge of automation tools, configuration management experience with SCCM and experience working in a virtualized environment are strongly preferred. In addition, the ideal candidate brings at least 3 years of experience with the following technologies: Windows Servers Virtualization Microsoft System Center Suite Microsoft Office 365 Hybrid Windows PowerShell and scripting Active Directory/Azure AD Administration Backup Technologies Fluency in multiple languages, both written and spoken, is a plus. The Minimum Requirements are: Any six-year combination of professional experience, certification, and/or relevant coursework that demonstrates the necessary knowledge and abilities. Examples include: Twelve (12) semester units of coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience. A completed certification program relevant to the assignment and knowledge and abilities necessary of the role. A training program with evidence of completion providing the knowledge and abilities necessary of the role. An internship and/or apprenticeship providing the required knowledge and abilities of the role. Relevant professional experience demonstrating knowledge and abilities necessary of the role. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
Apr 25, 2024
Full Time
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas. Business Solutions Delivery Enterprise Platforms & Services Governance, Security, & Compliance Innovative Digital Solutions In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (telework/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) ABOUT THE POSITION The Marin County Information Services & Technology (IST) Department is recruiting for the position of Senior Systems Engineer on their Systems Admin team. To be considered for the Advanced Systems Engineer position, you must submit a separate application for that recruitment. Reporting to the IT Server Infrastructure Manager, the Senior Systems Engineer (SSE) supports the maintenance and daily operations of servers and related infrastructure including Windows servers, virtualization, Office 365/Exchange Hybrid and Active Directory/Azure AD. In addition, this engineer works to ensure the security and reliability of directory services, collaborates on the integration of applications and databases with directory services and performs general system configuration, automation, maintenance, and optimization of server, storage, and backup infrastructure. Normal duties include asset management (asset tracking/inventory), File Server management (DFS), and administration of: VMWare (virtual Infrastructure) SAN (Storage) Backup Domain Office 365 Cloud Storage (Azure Cloud) SSO (single sign-on, Azure AD, ADFS, SAML) The Senior level engineer is the technical specialist level in the series. Under direction, engineers at this level ensure that assigned projects are successfully delivered, tasks are properly documented, and processes are designed with a focus on continuous improvement and full lifecycle management. As a senior, this is engineer is expected to handle projects independently and provide guidance to less experienced team members. ABOUT YOU Our Highly Qualified Candidate : The ideal candidate possesses a combination of technical expertise, strong analytical skills, and excellent interpersonal skills. Experience with administration of SAN systems, ADFS/SSO, working knowledge of automation tools, configuration management experience with SCCM and experience working in a virtualized environment are strongly preferred. In addition, the ideal candidate brings at least 3 years of experience with the following technologies: Windows Servers Virtualization Microsoft System Center Suite Microsoft Office 365 Hybrid Windows PowerShell and scripting Active Directory/Azure AD Administration Backup Technologies Fluency in multiple languages, both written and spoken, is a plus. The Minimum Requirements are: Any six-year combination of professional experience, certification, and/or relevant coursework that demonstrates the necessary knowledge and abilities. Examples include: Twelve (12) semester units of coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience. A completed certification program relevant to the assignment and knowledge and abilities necessary of the role. A training program with evidence of completion providing the knowledge and abilities necessary of the role. An internship and/or apprenticeship providing the required knowledge and abilities of the role. Relevant professional experience demonstrating knowledge and abilities necessary of the role. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas. Business Solutions Delivery Enterprise Platforms & Services Governance, Security, & Compliance Innovative Digital Solutions In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (telework/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) ABOUT THE POSITION The Marin County Information Services & Technology (IST) Department is recruiting for the position of Advanced Systems Engineer on their Systems Admin team. To be considered for the Senior Systems Engineer position, you must submit a separate application for that recruitment. Reporting to the IT Server Infrastructure Manager, the Senior Systems Engineer (SSE) supports the maintenance and daily operations of servers and related infrastructure including Windows servers, virtualization, Office 365/Exchange Hybrid and Active Directory/Azure AD. In addition, this engineer works to ensure the security and reliability of directory services, collaborates on the integration of applications and databases with directory services and performs general system configuration, automation, maintenance, and optimization of server, storage, and backup infrastructure. Normal duties include asset management (asset tracking/inventory), File Server management (DFS), and administration of: VMWare (virtual Infrastructure) SAN (Storage) Backup Domain Office 365 Cloud Storage (Azure Cloud) SSO (single sign-on, Azure AD, ADFS, SAML) The Advanced level engineer is the advanced journey level in the series. Under minimal supervision, engineers at this level perform a wide variety of duties related to complex technical assignments which require decision making, planning skills, and specific skills. They require only occasional instruction or assistance, though work is reviewed upon completion and for overall results. ABOUT YOU Our Highly Qualified Candidate : The ideal candidate possesses a combination of technical expertise, strong analytical skills, and excellent interpersonal skills. Experience with administration of SAN systems, ADFS/SSO, working knowledge of automation tools, configuration management experience with SCCM and experience working in a virtualized environment are strongly preferred. In addition, the ideal candidate brings at least 3 years of experience with the following technologies: Windows Servers Virtualization Microsoft System Center Suite Microsoft Office 365 Hybrid Windows PowerShell and scripting Active Directory/Azure AD Administration Backup Technologies Fluency in multiple languages, both written and spoken, is a plus. The Minimum Requirements are: Any four-year combination of professional experience, certification, and/or relevant coursework that demonstrates the necessary knowledge and abilities. Examples include: Twelve (12) semester units of coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience. A completed certification program relevant to the assignment and knowledge and abilities necessary of the role. A training program with evidence of completion providing the knowledge and abilities necessary of the role. An internship and/or apprenticeship providing the required knowledge and abilities of the role. Relevant professional experience demonstrating knowledge and abilities necessary of the role. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
Apr 25, 2024
Full Time
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas. Business Solutions Delivery Enterprise Platforms & Services Governance, Security, & Compliance Innovative Digital Solutions In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (telework/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) ABOUT THE POSITION The Marin County Information Services & Technology (IST) Department is recruiting for the position of Advanced Systems Engineer on their Systems Admin team. To be considered for the Senior Systems Engineer position, you must submit a separate application for that recruitment. Reporting to the IT Server Infrastructure Manager, the Senior Systems Engineer (SSE) supports the maintenance and daily operations of servers and related infrastructure including Windows servers, virtualization, Office 365/Exchange Hybrid and Active Directory/Azure AD. In addition, this engineer works to ensure the security and reliability of directory services, collaborates on the integration of applications and databases with directory services and performs general system configuration, automation, maintenance, and optimization of server, storage, and backup infrastructure. Normal duties include asset management (asset tracking/inventory), File Server management (DFS), and administration of: VMWare (virtual Infrastructure) SAN (Storage) Backup Domain Office 365 Cloud Storage (Azure Cloud) SSO (single sign-on, Azure AD, ADFS, SAML) The Advanced level engineer is the advanced journey level in the series. Under minimal supervision, engineers at this level perform a wide variety of duties related to complex technical assignments which require decision making, planning skills, and specific skills. They require only occasional instruction or assistance, though work is reviewed upon completion and for overall results. ABOUT YOU Our Highly Qualified Candidate : The ideal candidate possesses a combination of technical expertise, strong analytical skills, and excellent interpersonal skills. Experience with administration of SAN systems, ADFS/SSO, working knowledge of automation tools, configuration management experience with SCCM and experience working in a virtualized environment are strongly preferred. In addition, the ideal candidate brings at least 3 years of experience with the following technologies: Windows Servers Virtualization Microsoft System Center Suite Microsoft Office 365 Hybrid Windows PowerShell and scripting Active Directory/Azure AD Administration Backup Technologies Fluency in multiple languages, both written and spoken, is a plus. The Minimum Requirements are: Any four-year combination of professional experience, certification, and/or relevant coursework that demonstrates the necessary knowledge and abilities. Examples include: Twelve (12) semester units of coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience. A completed certification program relevant to the assignment and knowledge and abilities necessary of the role. A training program with evidence of completion providing the knowledge and abilities necessary of the role. An internship and/or apprenticeship providing the required knowledge and abilities of the role. Relevant professional experience demonstrating knowledge and abilities necessary of the role. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants The IT Infrastructure Engineer ( OSP Fiber Infrastructure Engineer) reports to the IT Manager in the Network - Fiber and Wireless business unit. This position installs, tests, maintains, documents and troubleshoots the critical infrastructure fiber optic networks that transport relay protection, corporate, and SCADA systems. The IT Infrastructure Engineer communicates and collaborates with both internal and external customers. This position requires: call-back and on-call assignments ability to travel to more than one work location. Essential Job Functions: Works on OSP fiber field crew performing fiber installation, splicing, testing, maintenance, and troubleshooting activities. Documents complex network architecture integrating and schematically depicting fiber optic architectures for capture into complete network configuration documents. Draws plans, diagrams, graphs, tables, charts, and maps using drafting and drawing tools. Conducts field checks and audits to verify correctness of data. Reviews and evaluates various reports and studies. Maintains project files and records. Designs and plans layout of projects to includes drawings, designs, and specification documents. Analyzes, integrates, recommends, communicates, and supports design solutions to resolve advanced fiber optic network issues. I MPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience interpreting complex wiring diagrams. Experience with assisting on complex fiber interconnections in a field setting. Experience with fiber testing equipment- OTDR , Loss Testers, Power meters, VFL (visual fault locator), fiber scopes. Experience using fiber fusion splicers. Experience with OPGW , ADSS , and duct fiber cables. Experience installing fiber cable. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Are you willing to accept call-back and/or on-call assignments? Yes No * Briefly explain your experience with designing, installing, testing, and maintaining fiber optic networks. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants The IT Infrastructure Engineer ( OSP Fiber Infrastructure Engineer) reports to the IT Manager in the Network - Fiber and Wireless business unit. This position installs, tests, maintains, documents and troubleshoots the critical infrastructure fiber optic networks that transport relay protection, corporate, and SCADA systems. The IT Infrastructure Engineer communicates and collaborates with both internal and external customers. This position requires: call-back and on-call assignments ability to travel to more than one work location. Essential Job Functions: Works on OSP fiber field crew performing fiber installation, splicing, testing, maintenance, and troubleshooting activities. Documents complex network architecture integrating and schematically depicting fiber optic architectures for capture into complete network configuration documents. Draws plans, diagrams, graphs, tables, charts, and maps using drafting and drawing tools. Conducts field checks and audits to verify correctness of data. Reviews and evaluates various reports and studies. Maintains project files and records. Designs and plans layout of projects to includes drawings, designs, and specification documents. Analyzes, integrates, recommends, communicates, and supports design solutions to resolve advanced fiber optic network issues. I MPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience interpreting complex wiring diagrams. Experience with assisting on complex fiber interconnections in a field setting. Experience with fiber testing equipment- OTDR , Loss Testers, Power meters, VFL (visual fault locator), fiber scopes. Experience using fiber fusion splicers. Experience with OPGW , ADSS , and duct fiber cables. Experience installing fiber cable. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Are you willing to accept call-back and/or on-call assignments? Yes No * Briefly explain your experience with designing, installing, testing, and maintaining fiber optic networks. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants The IT Infrastructure Engineer (Critical Infrastructure Engineer) reports to the IT Manager in the Network - Fiber and Wireless business unit. This position operates, documents and provides critical infrastructure engineering by integrating highly complex and highly reliable networks to transport relay protection and SCADA systems along with wireless technologies. The IT Infrastructure Engineer communicates and collaborates with both internal and external customers. This position requires: call-back and on-call assignments ability to travel to more than one work location. Essential Job Functions: Engineers, develops, and maintains detailed plans for systems, disaster recovery, and testing. Documents complex network architecture integrating and schematically depicting communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configuration documents. Installs network equipment, fiber, copper, and power to support network initiatives. Conducts field checks to verify correctness of data. Monitors network health and responds to outages or issues. Maintains project files and records. Analyzes, integrates, recommends, communicates, and supports design solutions to resolve advanced enterprise network and wireless issues. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience interpreting complex wiring diagrams. Experience with SONET network protocol. Experience with Microwave Point to Point and Point to Multi Point wireless systems. Experience with MPLS -TP, CE (Carrier Ethernet), or IP- MPLS ethernet networks utilized for Electric Utility critical communications. Experience with SONET / TDM /Ethernet testing equipment (Viavi TBerd, Albledo, Nettest) Experience managing fiber optic and wireless networks. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Are you willing to accept call-back and/or on-call assignments? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Briefly explain your experience with Ethernet or SONET transport, along with and TDM protocols used in the utility industry. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants The IT Infrastructure Engineer (Critical Infrastructure Engineer) reports to the IT Manager in the Network - Fiber and Wireless business unit. This position operates, documents and provides critical infrastructure engineering by integrating highly complex and highly reliable networks to transport relay protection and SCADA systems along with wireless technologies. The IT Infrastructure Engineer communicates and collaborates with both internal and external customers. This position requires: call-back and on-call assignments ability to travel to more than one work location. Essential Job Functions: Engineers, develops, and maintains detailed plans for systems, disaster recovery, and testing. Documents complex network architecture integrating and schematically depicting communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configuration documents. Installs network equipment, fiber, copper, and power to support network initiatives. Conducts field checks to verify correctness of data. Monitors network health and responds to outages or issues. Maintains project files and records. Analyzes, integrates, recommends, communicates, and supports design solutions to resolve advanced enterprise network and wireless issues. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience interpreting complex wiring diagrams. Experience with SONET network protocol. Experience with Microwave Point to Point and Point to Multi Point wireless systems. Experience with MPLS -TP, CE (Carrier Ethernet), or IP- MPLS ethernet networks utilized for Electric Utility critical communications. Experience with SONET / TDM /Ethernet testing equipment (Viavi TBerd, Albledo, Nettest) Experience managing fiber optic and wireless networks. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Are you willing to accept call-back and/or on-call assignments? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Briefly explain your experience with Ethernet or SONET transport, along with and TDM protocols used in the utility industry. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary If working with these technologies excites you, read the rest of the job posting and enter your application to start your journey to further your career at the City of Escondido where we leverage today’s technology to improve the quality of life for our residents. Key Knowledge Areas: Advanced Network Infrastructure Design and Management (LAN/WAN/Fiber/Wireless P2P/Cellular/Etc.)Microsoft Enterprise Site with M365/E5 Security Licensing/Exchange Hybrid Administration Active Directory and Azure AD Management IT Security Practices and Compliance (DOJ/CJIS, PCI DSS, NCUA Standards) High-Availability Infrastructure Management (VMware/vxRail, Hyper-V) ITIL Framework/Service Desk Management with Freshservice Cloud Computing (AWS, Azure, Google Cloud) Open Data and Integrations via API This position is open until filled. A first review of applications will take place during the week of April 14, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location , consider a career with the City of Escondido. We have an opening for the position of Senior Network Systems Technician in our Information Systems Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, leads, oversees, and participates in the more complex and difficult work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks; installs, configures, test and supports a variety of network components and devices; performs preventative maintenance on network segments and components; provides liaison and technical assistance to Network Systems Engineer, Network Systems Technicians and end users; installs and troubleshoots advanced and complex software and hardware configurations; and consults with department representatives to determine hardware/software requirements and develops specifications; and performs a variety of technical tasks relative to assigned areas of responsibility. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, plans, trains, and reviews the work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks. Trains assigned employees in their areas of work including network systems methods, procedures, and techniques. Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications; ensures adherence to safe work practices and procedures. Installs and configures complex network hardware, software and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems. Oversees and participates in installing and maintaining network components including routers, switches, bridges, hubs, digital service unit/channel service unit, and other network equipment and software. Oversees and participates in investigating, analyzing and resolving complex network-related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Evaluates network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations. Provides support to network server administrative and maintenance operations; performs back-ups; installs and configures software; installs networked equipment including printers. Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Researches and recommends the purchase of computer related equipment and peripherals; orders equipment and software as necessary. Collaborates with customers to determine the best hardware and software for departmental technology projects. Performs complex system-wide or network-wide audits, and generates reports that include system performance, recommended changes, and any other possible data of interest, such as system security. Assists other departments in designing, and possibly authoring the documents/programs; customizes installed software to the specific requirements of a department. Develops network and system topology maps that assist other staff members in the department or organization to understand the relationships between systems. Works with other positions in the department to learn the day-to-day operation of all systems. Responds to public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner. Estimates time, materials, and equipment required for jobs assigned; requisitions materials as required. Performs related duties as required. QUALIFICATIONS Knowledge of: Operations, services, and activities of a comprehensive local and wide area network program. Principles of lead supervision and training. Advanced principles and practices of network system design, installation and maintenance. Advanced principles of hardware and software configuration and installation. All operating systems that are in use within the entire organization including but not limited to Windows Desktop, Windows Server, Microsoft HyperV, and Apple IOS. All aspects of configuring and maintaining system security, network security, and site security for information systems. All available Wide Area Networking technologies currently in use within the organization, including installation and maintenance of routers, switches, access points, wireless LAN equipment and firewalls. Local Area Networking, including maintenance, installation, and troubleshooting techniques, especially dealing with the TCP/IP protocol and services, and managing a large diversified environment using TCP/IP. Advanced methods and techniques of troubleshooting hardware and software problems. Cabling protocols, hardware and software. Technical specifications, standard performance, and possible configuration options for all common components and peripherals. Distributed database installation, structuring, maintenance, and troubleshooting. The Internet, HTML, and CGI scripting, as well as desktop publishing or user interface design. The national telecommunications infrastructure and ability to work through problems with telecommunications provider to correctly diagnose problems, troubleshoot, and expedite orders, and minimize downtime. Principles of customer service. Pertinent federal, state and local codes, laws and regulations. Ability to: Lead, organize, and review the work of staff. Independently perform the most difficult network systems tasks. Interpret, explain, and enforce department policies and procedures. Evaluate complex hardware and software requirements. Implement complex hardware and software changes and enhancements. Analyze, troubleshoot and resolve highly technical networking issues. Install, configure, troubleshoot and/or repair complex hardware and software problems. Respond to requests and inquiries from network users and provide assistance as needed. Be adaptive towards new systems and technology that may be implemented in the organization. Understand the complex relationships between different components in a networked environment. Analyze and define problems and conceptualize feasible solutions, and present all practical solutions in a concise format to non-technical users. Develop and revise complex computer programs. Document and diagram existing code. Coordinate meetings for product/project demonstrations for the managers of a department and other members of the Information Systems staff. Evaluate existing systems and recommend possible enhancements to systems or network components. Make the necessary changes to any computer component within the organization. Lead and coordinate the activities of a computer user group. Train other employees on either a one-on-one basis, or in a group. Understand the complex relationships between various components of a distributed system. Understand the consequences of changes on individual systems with respect to the entire organizational system. Coordinate with other staff members to meet deadlines while minimizing downtime. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field Experience: Four years (full-time equivalent) of increasingly responsible network administration experience including two years (full-time equivalent) of experience at a level comparable to a Network Systems Engineer with the City. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
Mar 26, 2024
Full Time
Summary If working with these technologies excites you, read the rest of the job posting and enter your application to start your journey to further your career at the City of Escondido where we leverage today’s technology to improve the quality of life for our residents. Key Knowledge Areas: Advanced Network Infrastructure Design and Management (LAN/WAN/Fiber/Wireless P2P/Cellular/Etc.)Microsoft Enterprise Site with M365/E5 Security Licensing/Exchange Hybrid Administration Active Directory and Azure AD Management IT Security Practices and Compliance (DOJ/CJIS, PCI DSS, NCUA Standards) High-Availability Infrastructure Management (VMware/vxRail, Hyper-V) ITIL Framework/Service Desk Management with Freshservice Cloud Computing (AWS, Azure, Google Cloud) Open Data and Integrations via API This position is open until filled. A first review of applications will take place during the week of April 14, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location , consider a career with the City of Escondido. We have an opening for the position of Senior Network Systems Technician in our Information Systems Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, leads, oversees, and participates in the more complex and difficult work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks; installs, configures, test and supports a variety of network components and devices; performs preventative maintenance on network segments and components; provides liaison and technical assistance to Network Systems Engineer, Network Systems Technicians and end users; installs and troubleshoots advanced and complex software and hardware configurations; and consults with department representatives to determine hardware/software requirements and develops specifications; and performs a variety of technical tasks relative to assigned areas of responsibility. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, plans, trains, and reviews the work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks. Trains assigned employees in their areas of work including network systems methods, procedures, and techniques. Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications; ensures adherence to safe work practices and procedures. Installs and configures complex network hardware, software and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems. Oversees and participates in installing and maintaining network components including routers, switches, bridges, hubs, digital service unit/channel service unit, and other network equipment and software. Oversees and participates in investigating, analyzing and resolving complex network-related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Evaluates network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations. Provides support to network server administrative and maintenance operations; performs back-ups; installs and configures software; installs networked equipment including printers. Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Researches and recommends the purchase of computer related equipment and peripherals; orders equipment and software as necessary. Collaborates with customers to determine the best hardware and software for departmental technology projects. Performs complex system-wide or network-wide audits, and generates reports that include system performance, recommended changes, and any other possible data of interest, such as system security. Assists other departments in designing, and possibly authoring the documents/programs; customizes installed software to the specific requirements of a department. Develops network and system topology maps that assist other staff members in the department or organization to understand the relationships between systems. Works with other positions in the department to learn the day-to-day operation of all systems. Responds to public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner. Estimates time, materials, and equipment required for jobs assigned; requisitions materials as required. Performs related duties as required. QUALIFICATIONS Knowledge of: Operations, services, and activities of a comprehensive local and wide area network program. Principles of lead supervision and training. Advanced principles and practices of network system design, installation and maintenance. Advanced principles of hardware and software configuration and installation. All operating systems that are in use within the entire organization including but not limited to Windows Desktop, Windows Server, Microsoft HyperV, and Apple IOS. All aspects of configuring and maintaining system security, network security, and site security for information systems. All available Wide Area Networking technologies currently in use within the organization, including installation and maintenance of routers, switches, access points, wireless LAN equipment and firewalls. Local Area Networking, including maintenance, installation, and troubleshooting techniques, especially dealing with the TCP/IP protocol and services, and managing a large diversified environment using TCP/IP. Advanced methods and techniques of troubleshooting hardware and software problems. Cabling protocols, hardware and software. Technical specifications, standard performance, and possible configuration options for all common components and peripherals. Distributed database installation, structuring, maintenance, and troubleshooting. The Internet, HTML, and CGI scripting, as well as desktop publishing or user interface design. The national telecommunications infrastructure and ability to work through problems with telecommunications provider to correctly diagnose problems, troubleshoot, and expedite orders, and minimize downtime. Principles of customer service. Pertinent federal, state and local codes, laws and regulations. Ability to: Lead, organize, and review the work of staff. Independently perform the most difficult network systems tasks. Interpret, explain, and enforce department policies and procedures. Evaluate complex hardware and software requirements. Implement complex hardware and software changes and enhancements. Analyze, troubleshoot and resolve highly technical networking issues. Install, configure, troubleshoot and/or repair complex hardware and software problems. Respond to requests and inquiries from network users and provide assistance as needed. Be adaptive towards new systems and technology that may be implemented in the organization. Understand the complex relationships between different components in a networked environment. Analyze and define problems and conceptualize feasible solutions, and present all practical solutions in a concise format to non-technical users. Develop and revise complex computer programs. Document and diagram existing code. Coordinate meetings for product/project demonstrations for the managers of a department and other members of the Information Systems staff. Evaluate existing systems and recommend possible enhancements to systems or network components. Make the necessary changes to any computer component within the organization. Lead and coordinate the activities of a computer user group. Train other employees on either a one-on-one basis, or in a group. Understand the complex relationships between various components of a distributed system. Understand the consequences of changes on individual systems with respect to the entire organizational system. Coordinate with other staff members to meet deadlines while minimizing downtime. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field Experience: Four years (full-time equivalent) of increasingly responsible network administration experience including two years (full-time equivalent) of experience at a level comparable to a Network Systems Engineer with the City. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW 10% INCENTIVE PAY & 1 YEAR VACATION ACCRUALS ADVANCED Depending on the qualifications successful candidates may be able to be hired into an Engineer 1 position or an Engineer 2 position. Engineer 1 - Position Information $33.85- $47.84 (Non-exempt/overtime eligible) The Construction Materials Engineer is responsible for testing, developing, preparing, reviewing and supervising/coordinating the preparation of project related construction engineering products/materials. This includes but not limited to: laboratory testing, specialized studies, performing on-site field inspections or verification inspections of construction materials for projects, check for compliance with plans, specifications and accepted engineering practices, analysis, computations and estimates. May serve as a lead worker to technician staff. Please note: If hired as an Engineer 1 the opportunity to automatically progress into an Engineer 2 is upon receipt of their Professional Engineering (PE) License. Engineer 2 - Position Information $78,287.04-$110,617.56 (Exempt) Candidates that meet the requirement of the Engineer 2 may be hired directly into an Engineer 2 position. Please click this link for more information on the requirements of an Engineer 2 and an overview of the essential functions: Class Specifications | ENGINEER 2 - CLASSIFICATION NON-UNION | Class Spec Details (governmentjobs.com) . Learn more about why we love where we work! lovewhereyouwork (kitsapgov.com) QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Engineer 1 - Required Education and Experience Registered as an Engineer in Training (EIT); or Bachelor's Degree in Construction Management, Civil Engineering field obtained by June 30, 2024 ; or Equivalent four years related engineering experience working under the direct supervision of a licensed Professional Engineer (PE). Driving Requirements The successful candidate must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.The successful candidate must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Category 2: Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The candidate is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment, the successful candidates must: Submit official transcripts from an accredited college or university accredited by an agency recognized by the US Department of Education, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Authorize and complete a criminal background check and driving record review. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Provide references that demonstrate reliability, a good attendance record and a positive work ethic/attitude. Required Knowledge, Skills and Abilities Appear for scheduled work with regular, reliable and punctual attendance. Establish and maintain cooperative, effective, and productive working relationships using tact, patience and courtesy with other employees, contractors and the general public. Knowledge of engineering and surveying theories, principles and practices including specific principles of assigned programs. Knowledge of federal, state and local laws, standards and regulations governing engineering projects. Knowledge of construction design, management, and principles Knowledge of common materials used in engineering projects. Knowledge of project management principles. Skilled in land surveying, construction staking, calculations, geodetic, and cadastral surveying. Experience with Civil 3D, Carlson, and point cloud survey software. Skilled in conflict-resolution and ability to problem-solve. Skilled in planning and scheduling skills Skilled in technical writing Skilled in mechanical and spatial reasoning Skilled in data collection, problem solving and analytical skills. Ability to create, read and interpret engineering plans, maps, schematics, and specifications. Ability to inspect projects for compliance with rules and regulations. Ability to perform complex mathematical calculations. Ability to utilize computers and related software applications. Ability to establish and maintain effective interpersonal relationships at all organizational levels and with the public. Ability to report for duty on time and remain at work until the end of their scheduled shift even if an inclement weather event or emergency is declared as an "Essential Employee" under the Public Works Inclement Weather/Emergency Response policy. Ability to establish and maintain effective working relationships with consultants, other agencies, public, and other departments. Ability to physically perform the essential functions of the position. Working Conditions/Physical Activities (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions). Positions in this class typically require: Work is performed in both office and field environments. Exposure to a variety of weather conditions may occur during driving or conducting field inspections. May be exposed to physical hazards. Substantial telephone and in-person contact with the public, consulting engineers, contractors or other government agencies and County departments. Bending, stooping, reaching (over shoulders, at waist and below waist), extensive walking, standing, adequate vision to operate equipment, inspect construction, etc. and establish traffic control. Exertion of force of up to 50 lbs. occasionally, and/or up to 20 pounds frequently, and/or up to 10 pounds continually to lift/carry/move objects and to operate a variety of equipment. Occasionally walk outside on uneven ground and traverse, rough terrain. Exposed to other physical hazards out in the field. Exposed to potentially hazardous conditions when dealing with disgruntled or hostile individuals. ILLUSTRATIVE EXAMPLE OF DUTIES Engineer 1 - Essential Job Functions: Provide technical work direction to personnel involved in assigned projects, advising, assisting and training them as necessary. Develop, prepare, review and supervise or coordinate the preparation of project related construction/engineering products and technical documents involving difficult analysis, computations and estimates, such as records of material. Oversee the operation and maintenance of material testing, lab and equipment appropriate to areas of responsibility. Coordinating verification and calibration testing. Coordinate, assign or conduct on-site field inspections or verification inspections of construction materials for projects, check for compliance with plans, specifications and accepted engineering practices. Schedule, conduct, monitor and review field and laboratory testing of construction materials. Coordinate with other county staff/divisions, assign or conduct specialized studies and collect information and/or samples to be tested; such as geotechnical borings or subsurface exploration. Input, update, and maintain a database of engineering information related to area of assignment to produce records of materials, testing report log, and other construction related systems. Other Job Duties: Perform other related duties as assigned. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) Non-represented and covered under the Kitsap County Personnel Manual. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This posting may be used to fill future openings. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection Flexible hours are available, as approved by management. Note: Qualifications for this position must be met; no other equivalencies accepted. **"Engineering" means the "practice of engineering" as defined in RCW 18.43.020. Verification Requirement Kitsap County requires verification of education, certification and/or experience. The following is a breakdown of the verification requirement: Certification: A copy of the Engineer in Training Certificate; or Education: Official transcripts from an ABET Accredited School of Engineering’ or Experience: Complete a verification form and submit it during the application process. The form includes verification of the work performed under the direct supervision of the Professional Engineer, Professional Engineer signature and PE stamp/seal or a copy of their current license; or Combination of Education and Experience: Official Transcripts from an ABET Accredited School of Engineering and complete a verification form and submit it during the application process. The form includes verification of the work performed under the direct supervision of the Professional Engineer, Professional Engineer signature and PE stamp/seal or a copy of their current license. *The verification form will be provided to applicants after they have successfully passed the interview process. 10% INCENTIVE PAY & 1 YEAR VACATION ACCRUALS ADVANCED! Ten percent (10%) signing incentive payments will be provided in consideration for the candidate’s agreement to remain employed with the County for a minimum of two years. Advancements equal to 12 months accrual of vacation leave or general leave for immediate use by candidates who accept these positions. Additional vacation/general leave hours will accrue beginning the 13th month of employment. All other provisions of the Personnel Manual regarding vacation/general leave will apply. Position is open until filled and reviewed weekly. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx
Mar 08, 2024
Full Time
OVERVIEW 10% INCENTIVE PAY & 1 YEAR VACATION ACCRUALS ADVANCED Depending on the qualifications successful candidates may be able to be hired into an Engineer 1 position or an Engineer 2 position. Engineer 1 - Position Information $33.85- $47.84 (Non-exempt/overtime eligible) The Construction Materials Engineer is responsible for testing, developing, preparing, reviewing and supervising/coordinating the preparation of project related construction engineering products/materials. This includes but not limited to: laboratory testing, specialized studies, performing on-site field inspections or verification inspections of construction materials for projects, check for compliance with plans, specifications and accepted engineering practices, analysis, computations and estimates. May serve as a lead worker to technician staff. Please note: If hired as an Engineer 1 the opportunity to automatically progress into an Engineer 2 is upon receipt of their Professional Engineering (PE) License. Engineer 2 - Position Information $78,287.04-$110,617.56 (Exempt) Candidates that meet the requirement of the Engineer 2 may be hired directly into an Engineer 2 position. Please click this link for more information on the requirements of an Engineer 2 and an overview of the essential functions: Class Specifications | ENGINEER 2 - CLASSIFICATION NON-UNION | Class Spec Details (governmentjobs.com) . Learn more about why we love where we work! lovewhereyouwork (kitsapgov.com) QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Engineer 1 - Required Education and Experience Registered as an Engineer in Training (EIT); or Bachelor's Degree in Construction Management, Civil Engineering field obtained by June 30, 2024 ; or Equivalent four years related engineering experience working under the direct supervision of a licensed Professional Engineer (PE). Driving Requirements The successful candidate must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.The successful candidate must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Category 2: Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The candidate is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment, the successful candidates must: Submit official transcripts from an accredited college or university accredited by an agency recognized by the US Department of Education, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Authorize and complete a criminal background check and driving record review. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Provide references that demonstrate reliability, a good attendance record and a positive work ethic/attitude. Required Knowledge, Skills and Abilities Appear for scheduled work with regular, reliable and punctual attendance. Establish and maintain cooperative, effective, and productive working relationships using tact, patience and courtesy with other employees, contractors and the general public. Knowledge of engineering and surveying theories, principles and practices including specific principles of assigned programs. Knowledge of federal, state and local laws, standards and regulations governing engineering projects. Knowledge of construction design, management, and principles Knowledge of common materials used in engineering projects. Knowledge of project management principles. Skilled in land surveying, construction staking, calculations, geodetic, and cadastral surveying. Experience with Civil 3D, Carlson, and point cloud survey software. Skilled in conflict-resolution and ability to problem-solve. Skilled in planning and scheduling skills Skilled in technical writing Skilled in mechanical and spatial reasoning Skilled in data collection, problem solving and analytical skills. Ability to create, read and interpret engineering plans, maps, schematics, and specifications. Ability to inspect projects for compliance with rules and regulations. Ability to perform complex mathematical calculations. Ability to utilize computers and related software applications. Ability to establish and maintain effective interpersonal relationships at all organizational levels and with the public. Ability to report for duty on time and remain at work until the end of their scheduled shift even if an inclement weather event or emergency is declared as an "Essential Employee" under the Public Works Inclement Weather/Emergency Response policy. Ability to establish and maintain effective working relationships with consultants, other agencies, public, and other departments. Ability to physically perform the essential functions of the position. Working Conditions/Physical Activities (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions). Positions in this class typically require: Work is performed in both office and field environments. Exposure to a variety of weather conditions may occur during driving or conducting field inspections. May be exposed to physical hazards. Substantial telephone and in-person contact with the public, consulting engineers, contractors or other government agencies and County departments. Bending, stooping, reaching (over shoulders, at waist and below waist), extensive walking, standing, adequate vision to operate equipment, inspect construction, etc. and establish traffic control. Exertion of force of up to 50 lbs. occasionally, and/or up to 20 pounds frequently, and/or up to 10 pounds continually to lift/carry/move objects and to operate a variety of equipment. Occasionally walk outside on uneven ground and traverse, rough terrain. Exposed to other physical hazards out in the field. Exposed to potentially hazardous conditions when dealing with disgruntled or hostile individuals. ILLUSTRATIVE EXAMPLE OF DUTIES Engineer 1 - Essential Job Functions: Provide technical work direction to personnel involved in assigned projects, advising, assisting and training them as necessary. Develop, prepare, review and supervise or coordinate the preparation of project related construction/engineering products and technical documents involving difficult analysis, computations and estimates, such as records of material. Oversee the operation and maintenance of material testing, lab and equipment appropriate to areas of responsibility. Coordinating verification and calibration testing. Coordinate, assign or conduct on-site field inspections or verification inspections of construction materials for projects, check for compliance with plans, specifications and accepted engineering practices. Schedule, conduct, monitor and review field and laboratory testing of construction materials. Coordinate with other county staff/divisions, assign or conduct specialized studies and collect information and/or samples to be tested; such as geotechnical borings or subsurface exploration. Input, update, and maintain a database of engineering information related to area of assignment to produce records of materials, testing report log, and other construction related systems. Other Job Duties: Perform other related duties as assigned. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) Non-represented and covered under the Kitsap County Personnel Manual. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This posting may be used to fill future openings. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection Flexible hours are available, as approved by management. Note: Qualifications for this position must be met; no other equivalencies accepted. **"Engineering" means the "practice of engineering" as defined in RCW 18.43.020. Verification Requirement Kitsap County requires verification of education, certification and/or experience. The following is a breakdown of the verification requirement: Certification: A copy of the Engineer in Training Certificate; or Education: Official transcripts from an ABET Accredited School of Engineering’ or Experience: Complete a verification form and submit it during the application process. The form includes verification of the work performed under the direct supervision of the Professional Engineer, Professional Engineer signature and PE stamp/seal or a copy of their current license; or Combination of Education and Experience: Official Transcripts from an ABET Accredited School of Engineering and complete a verification form and submit it during the application process. The form includes verification of the work performed under the direct supervision of the Professional Engineer, Professional Engineer signature and PE stamp/seal or a copy of their current license. *The verification form will be provided to applicants after they have successfully passed the interview process. 10% INCENTIVE PAY & 1 YEAR VACATION ACCRUALS ADVANCED! Ten percent (10%) signing incentive payments will be provided in consideration for the candidate’s agreement to remain employed with the County for a minimum of two years. Advancements equal to 12 months accrual of vacation leave or general leave for immediate use by candidates who accept these positions. Additional vacation/general leave hours will accrue beginning the 13th month of employment. All other provisions of the Personnel Manual regarding vacation/general leave will apply. Position is open until filled and reviewed weekly. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx
City of San Jose
United States, California, San Jose
The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positively impact every resident and business in San Jose. Our department is an exceptional place to start or grow your career. We have a supportive leadership team, numerous professional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility - offering hybrid work and alternative work schedules in select roles. Additionally, the City offers excellent health and pension benefits, as well as 15 paid holidays! To learn more about ESD, follow @sjenvironment on Twitter , Facebook and Instagram and San Jose Environmental Services on LinkedIn. The Environmental Services Department is currently seeking to hire three (3) Associate Engineer positions:1 (one) vacancy at Water Resources Division is located at 3025 Tuers Road, San Jose and 2 (two) vacancies at Capital Improvement Project (CIP) division is located at 700 Los Esteros Road, San Jose. About the Water Resources Division: The Water Resources Division is comprised of three sections: Municipal Water System, South Bay Water Recycling, and Operations and Maintenance. The Water Resources Division provides potable water service through the Municipal Water System to the communities of Evergreen, North San José/Alviso, Edenvale, and Coyote. The Water Resources Division also provides recycled water service through the South Bay Water Recycling system to the cities of San Jose, Santa Clara, and Milpitas. South Bay Water Recycling includes 143 miles of pipeline and facilities, including four pump stations, three reservoirs, and Retail Agency Operations and Maintenance activities for over 800 individual customer connections. In addition, the Water Resources Division also leads water conservation efforts for the City of San José. About the Capital Improvement Program Division: Join the San José-Santa Clara Regional Wastewater Facility (RWF) Capital Improvement Program (CIP) division in leading one of the largest public works programs in San José's history! Check out CIP's website for more information on the $1.4 billion infrastructure construction program currently in its first 10-year phase. While all this planning and construction is ongoing, the facility is in continuous operation, serving 1.4 million residents and over 17,000 businesses in eight cities. Associate Engineer Position at South Bay Water Recycling (SBWR) Section The SBWR section is responsible for system operation and maintenance engineering support, and design and construction of the SBWR Recycling Water System pipeline and facilities. This includes managing the water quality programs, and supporting the conservation program, providing development related support services, ensuring availability of recycling water supply, capital improvements, construction inspection, and engineering support to operations and maintenance. Typical duties for the position include but are not limited to: Supervises staff including prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; making hiring, termination, and disciplinary recommendations.Prepares engineering plans, details, project schedule, engineer's cost estimates and specifications. Directs the collection and analysis of water quality samples and reviews and interprets the resulting data including preparing recommendations as may be appropriate. Prepares, coordinates, and implements consultant, contractor, and laboratory analysis agreements. Research technical documents and assist in developing and conducting water quality studies to achieve business objectives and goals. Conducts and/or delegates data analysis, summarizes data with tables and graphs, and prepares reports and/or presentations to explain causes and effects on water quality as required by management. Provides direct support and/or oversees provision of direct support to customers as necessary to respond to water quality-related inquiries. Maintains and assists in optimizing databases that may include but not limited to water quality database, water quality compliant database, etc. Delegates and/or develops programs to maintain full compliance with applicable requirements in water quality, including updating existing plans or creating new plans as necessary to ensure compliance with new water quality regulations. Prepares and/or approves reports for compliance purposes that may include but not limited to: California Division of Drinking Water (DDW) Annual Report, Consumer Confidence Report, Public Health Goal Report. Represents the City with contractors, consulting firms, DDW, EPA, Regional Water Quality Control Board, and other water quality and environmental regulating bodies, as required, and at public meetings concerning City policy on engineering projects. Oversees and prepares plan documents, including but not limited to, Assembling and reviewing plans and specifications for conformance. directs the inspection of major engineering projects, prepares bid documents, solicits bids, facilitates award of contracts, administers the contract, interprets plans and specifications, resolves field problems, gives final inspection, and follows through with acceptance of the project. Associate Engineer Position at Capital Improvement Program The Capital Project Delivery section has a wide variety of responsibilities, including preparing and/or reviews designs, improvement plans, condition assessments, feasibility studies, construction estimates, specifications, and contract documents for capital improvement projects that are prepared by subordinates and/or consultants engaged by the City. Typical duties for the position include but are not limited to: Manages capital improvement projects from concept development to completion, i.e., overseeing, controlling, and guiding projects. Prepares engineering plans, project schedule, engineer's cost estimates and specifications. Negotiates, drafts, and manages consultant agreements and/or construction contracts. Supervises staff including work prioritization, performance evaluations, training and involvement in hiring and disciplinary processes. Oversees the preparation and/or reviews of designs and contracts documents for various of construction projects or engineering related projects. Evaluates and coordinates responses for bid documents and construction documents. Interprets plans and specifications, resolving field problems, conducting inspection, and facilitate project acceptance procedures. Collaborates with construction inspectors and attends field meetings regarding problems in the field during the construction. Minimum Qualifications Education and Experience A Bachelor's degree from an accredited college or university in the required professional engineering discipline or possession of an Engineer-in-Training (EIT) certificate, and three (3) years of increasingly responsible professional engineering experience. Acceptable Substitution A Master's degree from an accredited college or university in the required professional engineering discipline may be substituted for one (1) year of professional engineering experience. Exception Associate Engineers working in the Building Division as plan reviewers must have four (4) years of progressively responsible experience in professional civil engineering work with at leas
t two (2) years of experience in design and construction of buildings. An EIT certificate is not acceptable as replacement for the required Bachelor's degree. Required Licensing (such as driver's license, certifications, etc.) Certificate of Registration in a relevant professional engineering discipline may be required for some positions. Possession of a valid State of California driver's license may be required. Other licenses or certifications may be required for particular positions, Desirable Licensing or Certifications: Possession of a Certificate of Registration as a Civil Engineer (PE) issued by the California Board for Professional Engineers, Land Surveyors, and Geologists. State of California Water Resources Control Board Water Distribution (D) and/or Water Treatment (T) certification(s). Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. South Bay Water Recycling - Job Expertise - Knowledge and experience with managing engineering projects and provide supports to Operation and Maintenances, including the management and analysis of lab data, water sampling, compliance reports, and providing technical assistance to internal staff and external customers. Knowledge and experience with water supply, and/or utility design, managing plans, specifications, budgets, computer-aid design (CAD), consultant contracts, and project development implementation/construction. Capital Improvement Program - Job Expertise Proven experience in project management within the realm of capital improvement or related fields. Negotiation skills with a demonstrated ability to draft and manage consultant agreements effectively. Proficiency in design review, contract document preparation, bidding, and construction of capital improvement projects. Knowledge of principles of design for water/wastewater systems, process engineering, and hydraulic principles. Experience working with multiple stakeholders during the design of capital improvement projects, including operations and maintenance staff, consultant staff, and city planning and building code enforcement officials. Excellent leadership abilities, including experience in staff supervision, performance evaluation, and team development. Planning - Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Computer Skills - experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, MS Excel and SharePoint cloud-based collaboration systems. Project Management - Ensures support for projects and implements agency goals and strategic objectives. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Employment Eligibility : Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response. Do you have experience using common computer applications (e.g. Microsoft Office Suite, etc.)? If yes, please describe your experience with each computer application for which you are proficient and provide examples of how you used each. Describe your experience with managing a water quality program. Please describe your role and responsibilities and where you obtained this experience. Describe your experience with utility design/improvements and providing guidance for utility operations. Include your role(s) and responsibilities, duration of experience, and employer(s) where you attained the experience. Do you have capital project delivery experience? If yes, please describe your project management experience, including the type and size of projects you have worked on and your specific role and responsibilities. Do you have experience with preparing budgets and schedules for capital improvement projects and/or programs? If yes, please describe your specific experience. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and may be withheld from further consideration.
Apr 10, 2024
Full Time
The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positively impact every resident and business in San Jose. Our department is an exceptional place to start or grow your career. We have a supportive leadership team, numerous professional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility - offering hybrid work and alternative work schedules in select roles. Additionally, the City offers excellent health and pension benefits, as well as 15 paid holidays! To learn more about ESD, follow @sjenvironment on Twitter , Facebook and Instagram and San Jose Environmental Services on LinkedIn. The Environmental Services Department is currently seeking to hire three (3) Associate Engineer positions:1 (one) vacancy at Water Resources Division is located at 3025 Tuers Road, San Jose and 2 (two) vacancies at Capital Improvement Project (CIP) division is located at 700 Los Esteros Road, San Jose. About the Water Resources Division: The Water Resources Division is comprised of three sections: Municipal Water System, South Bay Water Recycling, and Operations and Maintenance. The Water Resources Division provides potable water service through the Municipal Water System to the communities of Evergreen, North San José/Alviso, Edenvale, and Coyote. The Water Resources Division also provides recycled water service through the South Bay Water Recycling system to the cities of San Jose, Santa Clara, and Milpitas. South Bay Water Recycling includes 143 miles of pipeline and facilities, including four pump stations, three reservoirs, and Retail Agency Operations and Maintenance activities for over 800 individual customer connections. In addition, the Water Resources Division also leads water conservation efforts for the City of San José. About the Capital Improvement Program Division: Join the San José-Santa Clara Regional Wastewater Facility (RWF) Capital Improvement Program (CIP) division in leading one of the largest public works programs in San José's history! Check out CIP's website for more information on the $1.4 billion infrastructure construction program currently in its first 10-year phase. While all this planning and construction is ongoing, the facility is in continuous operation, serving 1.4 million residents and over 17,000 businesses in eight cities. Associate Engineer Position at South Bay Water Recycling (SBWR) Section The SBWR section is responsible for system operation and maintenance engineering support, and design and construction of the SBWR Recycling Water System pipeline and facilities. This includes managing the water quality programs, and supporting the conservation program, providing development related support services, ensuring availability of recycling water supply, capital improvements, construction inspection, and engineering support to operations and maintenance. Typical duties for the position include but are not limited to: Supervises staff including prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; making hiring, termination, and disciplinary recommendations.Prepares engineering plans, details, project schedule, engineer's cost estimates and specifications. Directs the collection and analysis of water quality samples and reviews and interprets the resulting data including preparing recommendations as may be appropriate. Prepares, coordinates, and implements consultant, contractor, and laboratory analysis agreements. Research technical documents and assist in developing and conducting water quality studies to achieve business objectives and goals. Conducts and/or delegates data analysis, summarizes data with tables and graphs, and prepares reports and/or presentations to explain causes and effects on water quality as required by management. Provides direct support and/or oversees provision of direct support to customers as necessary to respond to water quality-related inquiries. Maintains and assists in optimizing databases that may include but not limited to water quality database, water quality compliant database, etc. Delegates and/or develops programs to maintain full compliance with applicable requirements in water quality, including updating existing plans or creating new plans as necessary to ensure compliance with new water quality regulations. Prepares and/or approves reports for compliance purposes that may include but not limited to: California Division of Drinking Water (DDW) Annual Report, Consumer Confidence Report, Public Health Goal Report. Represents the City with contractors, consulting firms, DDW, EPA, Regional Water Quality Control Board, and other water quality and environmental regulating bodies, as required, and at public meetings concerning City policy on engineering projects. Oversees and prepares plan documents, including but not limited to, Assembling and reviewing plans and specifications for conformance. directs the inspection of major engineering projects, prepares bid documents, solicits bids, facilitates award of contracts, administers the contract, interprets plans and specifications, resolves field problems, gives final inspection, and follows through with acceptance of the project. Associate Engineer Position at Capital Improvement Program The Capital Project Delivery section has a wide variety of responsibilities, including preparing and/or reviews designs, improvement plans, condition assessments, feasibility studies, construction estimates, specifications, and contract documents for capital improvement projects that are prepared by subordinates and/or consultants engaged by the City. Typical duties for the position include but are not limited to: Manages capital improvement projects from concept development to completion, i.e., overseeing, controlling, and guiding projects. Prepares engineering plans, project schedule, engineer's cost estimates and specifications. Negotiates, drafts, and manages consultant agreements and/or construction contracts. Supervises staff including work prioritization, performance evaluations, training and involvement in hiring and disciplinary processes. Oversees the preparation and/or reviews of designs and contracts documents for various of construction projects or engineering related projects. Evaluates and coordinates responses for bid documents and construction documents. Interprets plans and specifications, resolving field problems, conducting inspection, and facilitate project acceptance procedures. Collaborates with construction inspectors and attends field meetings regarding problems in the field during the construction. Minimum Qualifications Education and Experience A Bachelor's degree from an accredited college or university in the required professional engineering discipline or possession of an Engineer-in-Training (EIT) certificate, and three (3) years of increasingly responsible professional engineering experience. Acceptable Substitution A Master's degree from an accredited college or university in the required professional engineering discipline may be substituted for one (1) year of professional engineering experience. Exception Associate Engineers working in the Building Division as plan reviewers must have four (4) years of progressively responsible experience in professional civil engineering work with at leas
t two (2) years of experience in design and construction of buildings. An EIT certificate is not acceptable as replacement for the required Bachelor's degree. Required Licensing (such as driver's license, certifications, etc.) Certificate of Registration in a relevant professional engineering discipline may be required for some positions. Possession of a valid State of California driver's license may be required. Other licenses or certifications may be required for particular positions, Desirable Licensing or Certifications: Possession of a Certificate of Registration as a Civil Engineer (PE) issued by the California Board for Professional Engineers, Land Surveyors, and Geologists. State of California Water Resources Control Board Water Distribution (D) and/or Water Treatment (T) certification(s). Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. South Bay Water Recycling - Job Expertise - Knowledge and experience with managing engineering projects and provide supports to Operation and Maintenances, including the management and analysis of lab data, water sampling, compliance reports, and providing technical assistance to internal staff and external customers. Knowledge and experience with water supply, and/or utility design, managing plans, specifications, budgets, computer-aid design (CAD), consultant contracts, and project development implementation/construction. Capital Improvement Program - Job Expertise Proven experience in project management within the realm of capital improvement or related fields. Negotiation skills with a demonstrated ability to draft and manage consultant agreements effectively. Proficiency in design review, contract document preparation, bidding, and construction of capital improvement projects. Knowledge of principles of design for water/wastewater systems, process engineering, and hydraulic principles. Experience working with multiple stakeholders during the design of capital improvement projects, including operations and maintenance staff, consultant staff, and city planning and building code enforcement officials. Excellent leadership abilities, including experience in staff supervision, performance evaluation, and team development. Planning - Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Computer Skills - experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, MS Excel and SharePoint cloud-based collaboration systems. Project Management - Ensures support for projects and implements agency goals and strategic objectives. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Employment Eligibility : Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response. Do you have experience using common computer applications (e.g. Microsoft Office Suite, etc.)? If yes, please describe your experience with each computer application for which you are proficient and provide examples of how you used each. Describe your experience with managing a water quality program. Please describe your role and responsibilities and where you obtained this experience. Describe your experience with utility design/improvements and providing guidance for utility operations. Include your role(s) and responsibilities, duration of experience, and employer(s) where you attained the experience. Do you have capital project delivery experience? If yes, please describe your project management experience, including the type and size of projects you have worked on and your specific role and responsibilities. Do you have experience with preparing budgets and schedules for capital improvement projects and/or programs? If yes, please describe your specific experience. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and may be withheld from further consideration.
City of San Jose
United States, California, San Jose
The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positively impact every resident and business in San Jose. Our department is an exceptional place to start or grow your career. We have a supportive leadership team, numerous professional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility - offering possible hybrid work and alternative work schedules in select roles. Additionally, the City benefits, as well as 15 paid holidays! To learn more about ESD, follow @sjenvironment on Twitter , Facebook and Instagram and San Jose Environmental Services on LinkedIn. About the Division Administrative Services Division (ASD) team members gain satisfaction when facilitating trainings for ESD's workforce; feel empowered when managing a full range of information technology data and services to over 500 employees; deliver quality customer service in utility billing; enjoy their contributions to the success of peers by hiring and promoting the right people for the right positions; and oversee the budget planning and fiscal management for a wide variety of special funds that support the important work ESDers do. Join a diverse and dynamic team that provides key strategic support to ESD staff, programs, and utilities linking directly to the department's mission. By providing behind-the-scenes support, our team makes a difference!The Environmental Services Department is currently seeking to fill one (1) full-time Network Engineer vacancy in the Administrative Services Division. The salary range for this classification is: $116,909.52 - $142,243.92 Annually This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. ESD is seeking a dynamic, creative, and collaborative leader for the position of Microsoft Server Support Engineer (Network Engineer). This position will act as lead to three Network Technicians who collectively provide end-user support. The ideal candidate must have the ability to effectively resolve difficult customer situations, function independently within the scope of their responsibilities, manage complex technology projects, and communicate effectively with all levels of the organization. Possible projects include developing requirements for technology procurements, planning local area network upgrades, coordinating the rollout of mobile devices using a management system, and managing deployment and maintenance of department-level applications or systems. Typical duties for ESD's Microsoft Server Support Engineer (Network Engineer) may include but are not limited to the following: Manage Active Directory (AD) Perform standard AD user, group, and group policy update tasks. Perform standard share folder maintenance tasks. Standardize and document ESD processes for user and computer management. Develop and implement standard procedures to audit group membership and file share permissions. Coordinate AD maintenance activities with the Information Technology Department. Manage all ESD Servers and Data Centers Deploy, support, and manage virtual and physical servers in a mixed environment (Linux, Windows 2016, 2019 and 2022). Patch management, antivirus monitoring and remediation, Windows clustering, OS upgrades, security, and system monitoring. Create and implement preventive maintenance and disaster recovery plans for all ESD data centers. Implement consolidation measures to improve efficiency of server operations and reduce physical footprint. Implement data migration from on premise to cloud data storage. Implement in-place upgrade on windows servers. Manage Helpdesk Requests and Provide End-User Technical Support Respond to customer service requests. Manage daily workload of three network technicians for helpdesk tickets and follow up on outstanding items. Resolve customer complaints and service issues. Manage ESD's Local Area Networks Lead projects to upgrade and maintain network infrastructure and wireless networks at ESD facilities. Support multi-vendor local area networks and enterprise connections in partnership with the IT Department. Upgrade copper/fiber hybrid phone network. Troubleshoot network traffic and performance issues using tools like Sniffer or Wireshark to ensure optimal performance for data and VOIP. Maintain Client System Security Maintain and manage desktops with the MS Defender anti-virus system. Lead responses to virus outbreaks or system security issues. Install and maintain system security patches and updates. Research and Development Investigate new technologies and new methodologies for achieving technology goals. Provide consultation to divisions looking for updated technology. Education: A bachelor's degree from an accredited college or university in Computer Science, Computer Engineering, MIS, or a closely related field. Experience: Three (3) years of experience equivalent to performing technical work of complex difficulty to provide desktop, data security, system administration, server, or network support to end users. Acceptable Substitutions: Two (2) years of related experience may be substituted for up to two years of the education requirement. Certifications: Possess an active industry certification that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Azure Administrator certificate, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, VMware Certified Professional (VCP) certification, OR an equivalent professional, industry recognized certification acceptable to the City. License : Possession of a valid California Driver's License.The ideal candidate will possess the following competencies, as demonstrated in past and current employment history: Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Initiative - Exhibits resourceful behaviors toward meeting job objectives ; anticipates problems, is proactive, and avoids difficulties by planning ahead ; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Project Management - Ensures support for projects and implements agency goals and strategic objectives . Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate . Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of this position, the selection or hiring processes, please contact Ernesto Zamaguey at Ernesto.Zamaguey@sanjoseca.gov .
Apr 18, 2024
Full Time
The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positively impact every resident and business in San Jose. Our department is an exceptional place to start or grow your career. We have a supportive leadership team, numerous professional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility - offering possible hybrid work and alternative work schedules in select roles. Additionally, the City benefits, as well as 15 paid holidays! To learn more about ESD, follow @sjenvironment on Twitter , Facebook and Instagram and San Jose Environmental Services on LinkedIn. About the Division Administrative Services Division (ASD) team members gain satisfaction when facilitating trainings for ESD's workforce; feel empowered when managing a full range of information technology data and services to over 500 employees; deliver quality customer service in utility billing; enjoy their contributions to the success of peers by hiring and promoting the right people for the right positions; and oversee the budget planning and fiscal management for a wide variety of special funds that support the important work ESDers do. Join a diverse and dynamic team that provides key strategic support to ESD staff, programs, and utilities linking directly to the department's mission. By providing behind-the-scenes support, our team makes a difference!The Environmental Services Department is currently seeking to fill one (1) full-time Network Engineer vacancy in the Administrative Services Division. The salary range for this classification is: $116,909.52 - $142,243.92 Annually This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. ESD is seeking a dynamic, creative, and collaborative leader for the position of Microsoft Server Support Engineer (Network Engineer). This position will act as lead to three Network Technicians who collectively provide end-user support. The ideal candidate must have the ability to effectively resolve difficult customer situations, function independently within the scope of their responsibilities, manage complex technology projects, and communicate effectively with all levels of the organization. Possible projects include developing requirements for technology procurements, planning local area network upgrades, coordinating the rollout of mobile devices using a management system, and managing deployment and maintenance of department-level applications or systems. Typical duties for ESD's Microsoft Server Support Engineer (Network Engineer) may include but are not limited to the following: Manage Active Directory (AD) Perform standard AD user, group, and group policy update tasks. Perform standard share folder maintenance tasks. Standardize and document ESD processes for user and computer management. Develop and implement standard procedures to audit group membership and file share permissions. Coordinate AD maintenance activities with the Information Technology Department. Manage all ESD Servers and Data Centers Deploy, support, and manage virtual and physical servers in a mixed environment (Linux, Windows 2016, 2019 and 2022). Patch management, antivirus monitoring and remediation, Windows clustering, OS upgrades, security, and system monitoring. Create and implement preventive maintenance and disaster recovery plans for all ESD data centers. Implement consolidation measures to improve efficiency of server operations and reduce physical footprint. Implement data migration from on premise to cloud data storage. Implement in-place upgrade on windows servers. Manage Helpdesk Requests and Provide End-User Technical Support Respond to customer service requests. Manage daily workload of three network technicians for helpdesk tickets and follow up on outstanding items. Resolve customer complaints and service issues. Manage ESD's Local Area Networks Lead projects to upgrade and maintain network infrastructure and wireless networks at ESD facilities. Support multi-vendor local area networks and enterprise connections in partnership with the IT Department. Upgrade copper/fiber hybrid phone network. Troubleshoot network traffic and performance issues using tools like Sniffer or Wireshark to ensure optimal performance for data and VOIP. Maintain Client System Security Maintain and manage desktops with the MS Defender anti-virus system. Lead responses to virus outbreaks or system security issues. Install and maintain system security patches and updates. Research and Development Investigate new technologies and new methodologies for achieving technology goals. Provide consultation to divisions looking for updated technology. Education: A bachelor's degree from an accredited college or university in Computer Science, Computer Engineering, MIS, or a closely related field. Experience: Three (3) years of experience equivalent to performing technical work of complex difficulty to provide desktop, data security, system administration, server, or network support to end users. Acceptable Substitutions: Two (2) years of related experience may be substituted for up to two years of the education requirement. Certifications: Possess an active industry certification that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Azure Administrator certificate, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, VMware Certified Professional (VCP) certification, OR an equivalent professional, industry recognized certification acceptable to the City. License : Possession of a valid California Driver's License.The ideal candidate will possess the following competencies, as demonstrated in past and current employment history: Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Initiative - Exhibits resourceful behaviors toward meeting job objectives ; anticipates problems, is proactive, and avoids difficulties by planning ahead ; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Project Management - Ensures support for projects and implements agency goals and strategic objectives . Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate . Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of this position, the selection or hiring processes, please contact Ernesto Zamaguey at Ernesto.Zamaguey@sanjoseca.gov .
Announcement Number: 44229 Open to all qualified persons. Posted 09/22/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position provides IT support for implementing business process improvements and systems to provide better customer service, streamline operations, comply with legislative mandates, and provide the ability to rapidly make changes. The DMV Platforms Engineer will work on the Nevada DMV Transformation Effort (DTE), Salesforce/MuleSoft/AWS/Azure environment; to administer, manage, and configure platforms presentation layer, application layer and data layers. It will be the position's responsibility to implement/maintain the Digital Platform components as it relates to Product Management, User Management, Security, Performance Management, Data Modeling, Patches, Fixes, and upgrade implementations. The position will also collaborate with Infrastructure, Cloud, Cyber-Security and applications team partners for effective operations and continuous improvement of DMV's Digital Platforms, as well as create DevOps Agile Development and Engineering-Based Methodologies. The DMV Platforms Engineer will competently prioritize incident resolution, problem management, and proactively monitor the platform performance based on set key performance indicators. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, and engage with a wide range of stakeholders. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) List any degrees you hold including level and major. 2) This position works with Salesforce platform programming languages Apex, Visualforce, Lightning Component framework. Please describe any experience you have with: Webservice/API, SOAP, REST; Salesforce Developer (SDFX); Salesforce Community Portals; Azure DevOps release management - Version control, Git, YAML, Bash Scripting; Agile development and Atlassian Jira and where it was gained. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44229 Open to all qualified persons. Posted 09/22/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position provides IT support for implementing business process improvements and systems to provide better customer service, streamline operations, comply with legislative mandates, and provide the ability to rapidly make changes. The DMV Platforms Engineer will work on the Nevada DMV Transformation Effort (DTE), Salesforce/MuleSoft/AWS/Azure environment; to administer, manage, and configure platforms presentation layer, application layer and data layers. It will be the position's responsibility to implement/maintain the Digital Platform components as it relates to Product Management, User Management, Security, Performance Management, Data Modeling, Patches, Fixes, and upgrade implementations. The position will also collaborate with Infrastructure, Cloud, Cyber-Security and applications team partners for effective operations and continuous improvement of DMV's Digital Platforms, as well as create DevOps Agile Development and Engineering-Based Methodologies. The DMV Platforms Engineer will competently prioritize incident resolution, problem management, and proactively monitor the platform performance based on set key performance indicators. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, and engage with a wide range of stakeholders. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) List any degrees you hold including level and major. 2) This position works with Salesforce platform programming languages Apex, Visualforce, Lightning Component framework. Please describe any experience you have with: Webservice/API, SOAP, REST; Salesforce Developer (SDFX); Salesforce Community Portals; Azure DevOps release management - Version control, Git, YAML, Bash Scripting; Agile development and Atlassian Jira and where it was gained. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 44229 Open to all qualified persons. Posted 09/22/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position provides IT support for implementing business process improvements and systems to provide better customer service, streamline operations, comply with legislative mandates, and provide the ability to rapidly make changes. The DMV Platforms Engineer will work on the Nevada DMV Transformation Effort (DTE), Salesforce/MuleSoft/AWS/Azure environment; to administer, manage, and configure platforms presentation layer, application layer and data layers. It will be the position's responsibility to implement/maintain the Digital Platform components as it relates to Product Management, User Management, Security, Performance Management, Data Modeling, Patches, Fixes, and upgrade implementations. The position will also collaborate with Infrastructure, Cloud, Cyber-Security and applications team partners for effective operations and continuous improvement of DMV's Digital Platforms, as well as create DevOps Agile Development and Engineering-Based Methodologies. The DMV Platforms Engineer will competently prioritize incident resolution, problem management, and proactively monitor the platform performance based on set key performance indicators. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, and engage with a wide range of stakeholders. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) List any degrees you hold including level and major. 2) This position works with Salesforce platform programming languages Apex, Visualforce, Lightning Component framework. Please describe any experience you have with: Webservice/API, SOAP, REST; Salesforce Developer (SDFX); Salesforce Community Portals; Azure DevOps release management - Version control, Git, YAML, Bash Scripting; Agile development and Atlassian Jira and where it was gained. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44229 Open to all qualified persons. Posted 09/22/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position provides IT support for implementing business process improvements and systems to provide better customer service, streamline operations, comply with legislative mandates, and provide the ability to rapidly make changes. The DMV Platforms Engineer will work on the Nevada DMV Transformation Effort (DTE), Salesforce/MuleSoft/AWS/Azure environment; to administer, manage, and configure platforms presentation layer, application layer and data layers. It will be the position's responsibility to implement/maintain the Digital Platform components as it relates to Product Management, User Management, Security, Performance Management, Data Modeling, Patches, Fixes, and upgrade implementations. The position will also collaborate with Infrastructure, Cloud, Cyber-Security and applications team partners for effective operations and continuous improvement of DMV's Digital Platforms, as well as create DevOps Agile Development and Engineering-Based Methodologies. The DMV Platforms Engineer will competently prioritize incident resolution, problem management, and proactively monitor the platform performance based on set key performance indicators. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, and engage with a wide range of stakeholders. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) List any degrees you hold including level and major. 2) This position works with Salesforce platform programming languages Apex, Visualforce, Lightning Component framework. Please describe any experience you have with: Webservice/API, SOAP, REST; Salesforce Developer (SDFX); Salesforce Community Portals; Azure DevOps release management - Version control, Git, YAML, Bash Scripting; Agile development and Atlassian Jira and where it was gained. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 44229 Open to all qualified persons. Posted 09/22/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position provides IT support for implementing business process improvements and systems to provide better customer service, streamline operations, comply with legislative mandates, and provide the ability to rapidly make changes. The DMV Platforms Engineer will work on the Nevada DMV Transformation Effort (DTE), Salesforce/MuleSoft/AWS/Azure environment; to administer, manage, and configure platforms presentation layer, application layer and data layers. It will be the position's responsibility to implement/maintain the Digital Platform components as it relates to Product Management, User Management, Security, Performance Management, Data Modeling, Patches, Fixes, and upgrade implementations. The position will also collaborate with Infrastructure, Cloud, Cyber-Security and applications team partners for effective operations and continuous improvement of DMV's Digital Platforms, as well as create DevOps Agile Development and Engineering-Based Methodologies. The DMV Platforms Engineer will competently prioritize incident resolution, problem management, and proactively monitor the platform performance based on set key performance indicators. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, and engage with a wide range of stakeholders. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) List any degrees you hold including level and major. 2) This position works with Salesforce platform programming languages Apex, Visualforce, Lightning Component framework. Please describe any experience you have with: Webservice/API, SOAP, REST; Salesforce Developer (SDFX); Salesforce Community Portals; Azure DevOps release management - Version control, Git, YAML, Bash Scripting; Agile development and Atlassian Jira and where it was gained. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44229 Open to all qualified persons. Posted 09/22/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position provides IT support for implementing business process improvements and systems to provide better customer service, streamline operations, comply with legislative mandates, and provide the ability to rapidly make changes. The DMV Platforms Engineer will work on the Nevada DMV Transformation Effort (DTE), Salesforce/MuleSoft/AWS/Azure environment; to administer, manage, and configure platforms presentation layer, application layer and data layers. It will be the position's responsibility to implement/maintain the Digital Platform components as it relates to Product Management, User Management, Security, Performance Management, Data Modeling, Patches, Fixes, and upgrade implementations. The position will also collaborate with Infrastructure, Cloud, Cyber-Security and applications team partners for effective operations and continuous improvement of DMV's Digital Platforms, as well as create DevOps Agile Development and Engineering-Based Methodologies. The DMV Platforms Engineer will competently prioritize incident resolution, problem management, and proactively monitor the platform performance based on set key performance indicators. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, and engage with a wide range of stakeholders. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) List any degrees you hold including level and major. 2) This position works with Salesforce platform programming languages Apex, Visualforce, Lightning Component framework. Please describe any experience you have with: Webservice/API, SOAP, REST; Salesforce Developer (SDFX); Salesforce Community Portals; Azure DevOps release management - Version control, Git, YAML, Bash Scripting; Agile development and Atlassian Jira and where it was gained. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 44229 Open to all qualified persons. Posted 09/22/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position provides IT support for implementing business process improvements and systems to provide better customer service, streamline operations, comply with legislative mandates, and provide the ability to rapidly make changes. The DMV Platforms Engineer will work on the Nevada DMV Transformation Effort (DTE), Salesforce/MuleSoft/AWS/Azure environment; to administer, manage, and configure platforms presentation layer, application layer and data layers. It will be the position's responsibility to implement/maintain the Digital Platform components as it relates to Product Management, User Management, Security, Performance Management, Data Modeling, Patches, Fixes, and upgrade implementations. The position will also collaborate with Infrastructure, Cloud, Cyber-Security and applications team partners for effective operations and continuous improvement of DMV's Digital Platforms, as well as create DevOps Agile Development and Engineering-Based Methodologies. The DMV Platforms Engineer will competently prioritize incident resolution, problem management, and proactively monitor the platform performance based on set key performance indicators. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, and engage with a wide range of stakeholders. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) List any degrees you hold including level and major. 2) This position works with Salesforce platform programming languages Apex, Visualforce, Lightning Component framework. Please describe any experience you have with: Webservice/API, SOAP, REST; Salesforce Developer (SDFX); Salesforce Community Portals; Azure DevOps release management - Version control, Git, YAML, Bash Scripting; Agile development and Atlassian Jira and where it was gained. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44229 Open to all qualified persons. Posted 09/22/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position provides IT support for implementing business process improvements and systems to provide better customer service, streamline operations, comply with legislative mandates, and provide the ability to rapidly make changes. The DMV Platforms Engineer will work on the Nevada DMV Transformation Effort (DTE), Salesforce/MuleSoft/AWS/Azure environment; to administer, manage, and configure platforms presentation layer, application layer and data layers. It will be the position's responsibility to implement/maintain the Digital Platform components as it relates to Product Management, User Management, Security, Performance Management, Data Modeling, Patches, Fixes, and upgrade implementations. The position will also collaborate with Infrastructure, Cloud, Cyber-Security and applications team partners for effective operations and continuous improvement of DMV's Digital Platforms, as well as create DevOps Agile Development and Engineering-Based Methodologies. The DMV Platforms Engineer will competently prioritize incident resolution, problem management, and proactively monitor the platform performance based on set key performance indicators. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, and engage with a wide range of stakeholders. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) List any degrees you hold including level and major. 2) This position works with Salesforce platform programming languages Apex, Visualforce, Lightning Component framework. Please describe any experience you have with: Webservice/API, SOAP, REST; Salesforce Developer (SDFX); Salesforce Community Portals; Azure DevOps release management - Version control, Git, YAML, Bash Scripting; Agile development and Atlassian Jira and where it was gained. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band E07 Annual Salary: $113,621.00 (Minimum) - $172,136.00 (Maximum) The negotiable starting salary offer will be between $113,621.00/annually - $164,346.25/annually, commensurate with education and experience. Reports To Manager of Cyber Security Current Assignment This job announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next twelve (12) months. BART is looking for a highly experienced Cyber Security Engineer that wants to focus their career on working with cutting edge network security tools. An ideal candidate is a former or current enterprise network security professional with a deep understanding of routing, switching and next generation firewalls. The Cybersecurity Division in the Office of the Chief Information Officer (OCIO) offers a collaborative environment with a major emphasis on ensuring that our Cyber Security Engineers get the training, support, and certifications they need to better combat the evolving threat landscape. Selection Process Initial screening of resumes received will begin on May 8, 2024. Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. Qualified applications received up to the initial screening date may be enrolled into the selection process. If no successful candidate(s) are identified, applications received past the initial screening date will then be reviewed for consideration. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Under general supervision develops and implements the network design of a complex unified cyber security infrastructure. Monitors and Tunes the District’s Unified Cyber network infrastructure. Provides highly technical security expertise and support related to alarms and monitoring devices that participate in District Security Objectives (DSO’s); Oversees and resolves business and network support issues related to Regional Anti-Terrorism Integrated Law Enforcement System (RAILS). Manages the various network security projects including performing impact diagnostics on existing technology projects. Evaluates business and technical security requirements; driving the selection, prototyping and implementation of applications and technical solutions; and effectively communicating inherent security risks to non-technical users and administrators. Participates as a member of the Computer Security Incident Response Team (CSIRT). Coordinates and implements enterprise network design and remediation solutions based on gathered statistics. Collects automated progress metrics for all technology projects. Coordinates with law enforcement, as necessary, to maintain District security. Responsible for analyzing and testing attack and penetration of Internet infrastructure and Web-based applications utilizing manual and automated tools. Performs other duties as assigned within the scope of the qualifications. Minimum Qualifications Education: A Bachelor’s Degree in Computer Science, Information Security or related field. Experience: Three (3) years of (full-time equivalent) verifiable professional experience in an Information Security Operations and/or design role, which must have included Cyber Intelligence, Cyber Defense, Digital Surveillance, or related experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree and information security related certification (s) and detailed hands-on network experience developing enterprise cyber security programs is highly preferred. Other Requirements: Professional Certification such as CISSP, CISM, GSEC, GIAC, CEH, CPT are strongly preferred. Knowledge and Skills Knowledge of: Network security management, design, and deployment. Datacenter operations in Co-Located datacenters and on-premises datacenters. Transportation and Rail-specific security concerns. (SCADA, CBTC). Next Generation Firewalls (NGFW), Software Defined Wide-Area Networking (SDWaN). Advanced Threat Protection and Sandboxing solutions. Intrusion Detection/Prevention Systems: Anomaly-based, signature-based, and host-based. Cybersecurity Standards, Practices & Solutions. Cloud services and platforms such as Azure, AWS, GCP. Virtual computing infrastructure platforms such as Nutanix, VMware, Azure. Related federal, state, and local laws, codes and regulations. Information security tools such as Nessus, Elastic, F5/BigIP, NMAP, Vectra, Tines, WebInspect, Nikto or similar. Enterprise Information Systems and Information Security which address system development and maintenance procedures, system software and hardware controls, security and access controls, computer operations, environmental protection and detection, and backup and recovery procedures. Enterprise system architecture and security controls, such as firewall and border router configurations, operating systems configurations, wireless architectures, databases, specialized appliances and information security policies and procedures. Relational Database Administration (DBA) in Oracle, SQL, or similar data systems. Technical knowledge of Unix, Linux and Windows operating systems. Technical knowledge of remote access methodologies, log management tools, firewalls, cryptography and digital certificates. Surveillance, Access Control and related Alarm Systems. Methods and techniques of networking protocols and remote access. Experience with Unix shell, scripting languages, regular expressions. Programming languages such as Java, C, C++, C#, and .NET. Industry Standards, eg, ISO 17799/27001, NIST Publications and other Industry Related Security Standards. Skill in: Performing manual techniques to exploit vulnerabilities in the OWASP top 10 including but not limited to cross-site Scripting, SQL injections, session hi-jacking and buffer overflows to obtain controlled access to target systems. Performing network traffic forensic analysis, utilizing packet capturing software, to isolate malicious network behavior, inappropriate network use or identification of insecure network protocols. TCP/IP and application layer troubleshooting. Managing interfaces between disparate alarm systems. Preparing clear and concise reports and documentation. Advanced troubleshooting.Software Application source code security review. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Creating training materials. Training employees to maintain situational awareness. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Apr 09, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band E07 Annual Salary: $113,621.00 (Minimum) - $172,136.00 (Maximum) The negotiable starting salary offer will be between $113,621.00/annually - $164,346.25/annually, commensurate with education and experience. Reports To Manager of Cyber Security Current Assignment This job announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next twelve (12) months. BART is looking for a highly experienced Cyber Security Engineer that wants to focus their career on working with cutting edge network security tools. An ideal candidate is a former or current enterprise network security professional with a deep understanding of routing, switching and next generation firewalls. The Cybersecurity Division in the Office of the Chief Information Officer (OCIO) offers a collaborative environment with a major emphasis on ensuring that our Cyber Security Engineers get the training, support, and certifications they need to better combat the evolving threat landscape. Selection Process Initial screening of resumes received will begin on May 8, 2024. Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. Qualified applications received up to the initial screening date may be enrolled into the selection process. If no successful candidate(s) are identified, applications received past the initial screening date will then be reviewed for consideration. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Under general supervision develops and implements the network design of a complex unified cyber security infrastructure. Monitors and Tunes the District’s Unified Cyber network infrastructure. Provides highly technical security expertise and support related to alarms and monitoring devices that participate in District Security Objectives (DSO’s); Oversees and resolves business and network support issues related to Regional Anti-Terrorism Integrated Law Enforcement System (RAILS). Manages the various network security projects including performing impact diagnostics on existing technology projects. Evaluates business and technical security requirements; driving the selection, prototyping and implementation of applications and technical solutions; and effectively communicating inherent security risks to non-technical users and administrators. Participates as a member of the Computer Security Incident Response Team (CSIRT). Coordinates and implements enterprise network design and remediation solutions based on gathered statistics. Collects automated progress metrics for all technology projects. Coordinates with law enforcement, as necessary, to maintain District security. Responsible for analyzing and testing attack and penetration of Internet infrastructure and Web-based applications utilizing manual and automated tools. Performs other duties as assigned within the scope of the qualifications. Minimum Qualifications Education: A Bachelor’s Degree in Computer Science, Information Security or related field. Experience: Three (3) years of (full-time equivalent) verifiable professional experience in an Information Security Operations and/or design role, which must have included Cyber Intelligence, Cyber Defense, Digital Surveillance, or related experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree and information security related certification (s) and detailed hands-on network experience developing enterprise cyber security programs is highly preferred. Other Requirements: Professional Certification such as CISSP, CISM, GSEC, GIAC, CEH, CPT are strongly preferred. Knowledge and Skills Knowledge of: Network security management, design, and deployment. Datacenter operations in Co-Located datacenters and on-premises datacenters. Transportation and Rail-specific security concerns. (SCADA, CBTC). Next Generation Firewalls (NGFW), Software Defined Wide-Area Networking (SDWaN). Advanced Threat Protection and Sandboxing solutions. Intrusion Detection/Prevention Systems: Anomaly-based, signature-based, and host-based. Cybersecurity Standards, Practices & Solutions. Cloud services and platforms such as Azure, AWS, GCP. Virtual computing infrastructure platforms such as Nutanix, VMware, Azure. Related federal, state, and local laws, codes and regulations. Information security tools such as Nessus, Elastic, F5/BigIP, NMAP, Vectra, Tines, WebInspect, Nikto or similar. Enterprise Information Systems and Information Security which address system development and maintenance procedures, system software and hardware controls, security and access controls, computer operations, environmental protection and detection, and backup and recovery procedures. Enterprise system architecture and security controls, such as firewall and border router configurations, operating systems configurations, wireless architectures, databases, specialized appliances and information security policies and procedures. Relational Database Administration (DBA) in Oracle, SQL, or similar data systems. Technical knowledge of Unix, Linux and Windows operating systems. Technical knowledge of remote access methodologies, log management tools, firewalls, cryptography and digital certificates. Surveillance, Access Control and related Alarm Systems. Methods and techniques of networking protocols and remote access. Experience with Unix shell, scripting languages, regular expressions. Programming languages such as Java, C, C++, C#, and .NET. Industry Standards, eg, ISO 17799/27001, NIST Publications and other Industry Related Security Standards. Skill in: Performing manual techniques to exploit vulnerabilities in the OWASP top 10 including but not limited to cross-site Scripting, SQL injections, session hi-jacking and buffer overflows to obtain controlled access to target systems. Performing network traffic forensic analysis, utilizing packet capturing software, to isolate malicious network behavior, inappropriate network use or identification of insecure network protocols. TCP/IP and application layer troubleshooting. Managing interfaces between disparate alarm systems. Preparing clear and concise reports and documentation. Advanced troubleshooting.Software Application source code security review. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Creating training materials. Training employees to maintain situational awareness. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous