SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job *$1000 upon promotion to the journey-level classification and $1000 upon successful completion of 2080 service hours in the journey-level classification. See MOU for details The Sheriff's Department is recruiting for Sheriff's Communications Dispatcher I Trainee. This classification receives and evaluates incoming emergency (9-1-1) calls, routine calls for service, and enters calls into a Computer Aided Dispatch system. Positions are primarily located at the Valley Control Center in Rialto and the Desert Control Center in Hesperia. Each center serves as the Primary 9-1-1 Public Safety Answering Point (PSAP) for its respective geographic location. Multiple vacancies exist at both locations. FUTURE SALARY INCREASES 3% Effective February 22, 2025** For more detailed information, review the Sheriff's Communications Dispatcher I Trainee job description. CONDITIONS OF EMPLOYMENT 1) Promotion: Sheriff's Communications Dispatcher I Trainees serve under training conditions and must qualify for promotion to Sheriff's Communications Dispatcher I ( $46,842 - $64,417 annually) within 12 months or be terminated. Qualifying for promotion includes successful completion of a California P.O.S.T. Basic Dispatch Certificate. 2) Background: Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check, polygraph, and psychological evaluation. 3) Shifts: Applicants must be available for all shifts; incumbents will be required to work rotating shifts, weekends , holidays , and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination. Shift differential is available. 4) Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. THE DISPATCHER CAREER LADDER We are also accepting applications for: Sheriff's Communications Dispatcher I ( $46,842 - $64,417 annually) Sheriff's Communications Dispatcher II Trainee ( $47,424- $63,586 annually) Sheriff's Communications Dispatcher II (LATERAL) ( $61,589- $84,635 annually) ** *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements Keyboarding: 35 wpm. Experience: No experience required. **Candidates must be 18 years of age at time of application** Selection Process Examination: Candidates who meet the minimum qualifications will be invited to take the CritiCall** online written test . The test will consist of an evaluation of skills and knowledge in the following areas: Keyboarding* Data Entry Decision Making Following Verbal Instructions Call Summarization Cross Referencing Memory Recall Prioritization Sentence Clarity Reading Comprehension * Keyboarding speed of 35 wpm required to pass-- the CritiCall keyboarding practice test available HERE . Other free practice resources may be found online. **The CritiCall exam is a computer practical where applicants listen to a series of taped exercises, which require applicants to rapidly and accurately process simulated dispatch information. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Applications will be accepted and processed continuously while the recruitment remains open. This recruitment may close at any time. Successful candidates will be placed on the eligible list for six (6) months . To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email . Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process. Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
The Job *$1000 upon promotion to the journey-level classification and $1000 upon successful completion of 2080 service hours in the journey-level classification. See MOU for details The Sheriff's Department is recruiting for Sheriff's Communications Dispatcher I Trainee. This classification receives and evaluates incoming emergency (9-1-1) calls, routine calls for service, and enters calls into a Computer Aided Dispatch system. Positions are primarily located at the Valley Control Center in Rialto and the Desert Control Center in Hesperia. Each center serves as the Primary 9-1-1 Public Safety Answering Point (PSAP) for its respective geographic location. Multiple vacancies exist at both locations. FUTURE SALARY INCREASES 3% Effective February 22, 2025** For more detailed information, review the Sheriff's Communications Dispatcher I Trainee job description. CONDITIONS OF EMPLOYMENT 1) Promotion: Sheriff's Communications Dispatcher I Trainees serve under training conditions and must qualify for promotion to Sheriff's Communications Dispatcher I ( $46,842 - $64,417 annually) within 12 months or be terminated. Qualifying for promotion includes successful completion of a California P.O.S.T. Basic Dispatch Certificate. 2) Background: Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check, polygraph, and psychological evaluation. 3) Shifts: Applicants must be available for all shifts; incumbents will be required to work rotating shifts, weekends , holidays , and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination. Shift differential is available. 4) Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. THE DISPATCHER CAREER LADDER We are also accepting applications for: Sheriff's Communications Dispatcher I ( $46,842 - $64,417 annually) Sheriff's Communications Dispatcher II Trainee ( $47,424- $63,586 annually) Sheriff's Communications Dispatcher II (LATERAL) ( $61,589- $84,635 annually) ** *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements Keyboarding: 35 wpm. Experience: No experience required. **Candidates must be 18 years of age at time of application** Selection Process Examination: Candidates who meet the minimum qualifications will be invited to take the CritiCall** online written test . The test will consist of an evaluation of skills and knowledge in the following areas: Keyboarding* Data Entry Decision Making Following Verbal Instructions Call Summarization Cross Referencing Memory Recall Prioritization Sentence Clarity Reading Comprehension * Keyboarding speed of 35 wpm required to pass-- the CritiCall keyboarding practice test available HERE . Other free practice resources may be found online. **The CritiCall exam is a computer practical where applicants listen to a series of taped exercises, which require applicants to rapidly and accurately process simulated dispatch information. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Applications will be accepted and processed continuously while the recruitment remains open. This recruitment may close at any time. Successful candidates will be placed on the eligible list for six (6) months . To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email . Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process. Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
CITY OF RIVERSIDE, CA
Riverside, CA, United States
The Position The City of Riverside Police Department is looking for EXPERIENCED dispatch professionals to join our team! We are now accepting applications for the position of PUBLIC SAFETY DISPATCHER II (LATERAL) . If you are currently employed as a Dispatcher for a law enforcement agency, we encourage you to apply NOW !! The eligibility list established from this recruitment may be used to fill current and future vacancies within this classification in the Communications Division of the Riverside Police Department. Successful candidates will be eligible for a $10,000 plus 40 vacation hours incentive For more information regarding this incentive click here . Public Safety Dispatchers II under general supervision, perform journey level work in operating radio-telephone transmitting and receiving equipment and a computer-aided dispatch (CAD) system on an assigned shift; dispatch required law-enforcement, fire, medical or other emergency services, personnel and equipment; and perform related work as required. *** The salary that is posted for this recruitment is for any applicant deemed a new member under the Public Employee Pension Reform Act of 2013. For all others, please reference the City's salary schedule.*** Work Performed Duties may include, but are not limited to, the following: Receive incoming telephone and voice radio calls on an assigned shift; input and retrieve information in a computer-aided dispatch (CAD) system. Obtain and record information using voice radio and a computer-aided dispatch (CAD) system to dispatch necessary law enforcement, fire, medical and other emergency services such as ambulances and tow trucks. Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or disposition of emergencies. Send, receive and decode teletype information. Provide a variety of public information relating to law enforcement or fire activities as permitted. Run inquiries on DOJ, National Crime Information Service, FBI, Stolen Vehicle System. Operate a variety of equipment such as a computer-aided dispatch (CAD) system, 9-1-1 telephone system and alarm monitoring system. Calm distressed citizens on the phone. Keep radio and/or mobile data computer (MDC) contact with police and fire units on assignments. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. Participate in the dispatcher selection process. Train Public Safety Dispatcher Trainee and Dispatcher and participate in evaluating their performance. May provide lead supervision in the absence of the lead supervisor or Public Safety Communications Supervisor. Aid in the development and implementation of training programs for entry and journey level dispatchers. Provide periodic input for review of dispatcher training manual and other training materials and updates as necessary. Qualifications Education and Experience: Education: Equivalent to the completion of the twelfth grade. Experience: Six months of non-probationary experience as a Public Safety Dispatcher for a Police or Fire Department. Necessary Special Requirements: Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts. Must be able to pass an extensive police background investigation. Must be able to sit for long periods in a confined area and wear a headset. Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License. Possession of, or ability to obtain within six months of employment, a POST Basic Dispatcher Certificate or equivalent certificate. Desired Qualifications: Successful completion of a POST Dispatcher academy. Possession of a POST Basic Dispatcher Certificate or equivalent certificate. CURRENT employment with a POST agency as a dispatcher, or equivalent classification. Selection Process The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. IMPORTANT : Appointment is subject to successful completion of a pre-employment background investigation, medical/physical examination, and drug and alcohol test; and may be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
The Position The City of Riverside Police Department is looking for EXPERIENCED dispatch professionals to join our team! We are now accepting applications for the position of PUBLIC SAFETY DISPATCHER II (LATERAL) . If you are currently employed as a Dispatcher for a law enforcement agency, we encourage you to apply NOW !! The eligibility list established from this recruitment may be used to fill current and future vacancies within this classification in the Communications Division of the Riverside Police Department. Successful candidates will be eligible for a $10,000 plus 40 vacation hours incentive For more information regarding this incentive click here . Public Safety Dispatchers II under general supervision, perform journey level work in operating radio-telephone transmitting and receiving equipment and a computer-aided dispatch (CAD) system on an assigned shift; dispatch required law-enforcement, fire, medical or other emergency services, personnel and equipment; and perform related work as required. *** The salary that is posted for this recruitment is for any applicant deemed a new member under the Public Employee Pension Reform Act of 2013. For all others, please reference the City's salary schedule.*** Work Performed Duties may include, but are not limited to, the following: Receive incoming telephone and voice radio calls on an assigned shift; input and retrieve information in a computer-aided dispatch (CAD) system. Obtain and record information using voice radio and a computer-aided dispatch (CAD) system to dispatch necessary law enforcement, fire, medical and other emergency services such as ambulances and tow trucks. Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or disposition of emergencies. Send, receive and decode teletype information. Provide a variety of public information relating to law enforcement or fire activities as permitted. Run inquiries on DOJ, National Crime Information Service, FBI, Stolen Vehicle System. Operate a variety of equipment such as a computer-aided dispatch (CAD) system, 9-1-1 telephone system and alarm monitoring system. Calm distressed citizens on the phone. Keep radio and/or mobile data computer (MDC) contact with police and fire units on assignments. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. Participate in the dispatcher selection process. Train Public Safety Dispatcher Trainee and Dispatcher and participate in evaluating their performance. May provide lead supervision in the absence of the lead supervisor or Public Safety Communications Supervisor. Aid in the development and implementation of training programs for entry and journey level dispatchers. Provide periodic input for review of dispatcher training manual and other training materials and updates as necessary. Qualifications Education and Experience: Education: Equivalent to the completion of the twelfth grade. Experience: Six months of non-probationary experience as a Public Safety Dispatcher for a Police or Fire Department. Necessary Special Requirements: Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts. Must be able to pass an extensive police background investigation. Must be able to sit for long periods in a confined area and wear a headset. Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License. Possession of, or ability to obtain within six months of employment, a POST Basic Dispatcher Certificate or equivalent certificate. Desired Qualifications: Successful completion of a POST Dispatcher academy. Possession of a POST Basic Dispatcher Certificate or equivalent certificate. CURRENT employment with a POST agency as a dispatcher, or equivalent classification. Selection Process The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. IMPORTANT : Appointment is subject to successful completion of a pre-employment background investigation, medical/physical examination, and drug and alcohol test; and may be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is accepting applications for the position of Public Safety Dispatcher. The Public Safety Dispatcher is a critical position and is responsible for receiving, screening and responding to incoming emergency and non-emergency calls for police assistance. The position also has the responsibility to dispatch appropriate units as necessary and maintain necessary communication with units during their response to calls. Dispatchers also perform a variety of clerical, record-keeping and general support duties related to communications activities. The ideal candidate for this position will 1) be an experienced public safety dispatcher, with another police or fire agency; 2) enjoy being part of the communications team and contributing to public safety in the community; 3) be able to handle multiple tasks simultaneously, making quick, logical decisions in high-pressure situations; 4) remain calm and able to continue working when violent or highly emotional situations are occurring; and 5) respond diplomatically and tactfully to people of diverse backgrounds and when they may be confused, irate, upset, under the influence, or irrational. The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. If you meet the qualifications for the position and are interested in a career with the City of Ventura Police Department, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Public Safety Dispatcher . POSITION QUALIFICATIONS A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable. In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. Certificate: Typing speed of 35 words per minute is desirable. APPLICATION AND INTERVIEW PROCESS Applications and supplemental questions will be accepted and reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. If you have one year of public safety dispatching experience, submit a City application and supplemental questionnaire by the filing deadline. The preferred method to submit your application is on-line. If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. If you are interested in the entry-level Public Safety Dispatcher TRAINEE position, please sign up to be notified by clicking Job Interest Notification . You may select to be notified for employment in "911 Telecommunications". At that point, you may submit a new on-line application when the Public Safety Dispatcher Trainee position opens. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2021/2022 Budget totals approximately $303.4 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the current FY Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment candidates must submit documentation verifying legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using City vehicles may be required to submit a DMV report. Probationary Period : Twelve months Deferred Compensation: $442 per year will be matched in a 457 Plan. Medical & Dental Insurance: Up to $691 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $469 monthly, applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Optional Holiday time. City Hall closure December 25th to January 1st. Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: Continuous
THE POSITION The City of Ventura is accepting applications for the position of Public Safety Dispatcher. The Public Safety Dispatcher is a critical position and is responsible for receiving, screening and responding to incoming emergency and non-emergency calls for police assistance. The position also has the responsibility to dispatch appropriate units as necessary and maintain necessary communication with units during their response to calls. Dispatchers also perform a variety of clerical, record-keeping and general support duties related to communications activities. The ideal candidate for this position will 1) be an experienced public safety dispatcher, with another police or fire agency; 2) enjoy being part of the communications team and contributing to public safety in the community; 3) be able to handle multiple tasks simultaneously, making quick, logical decisions in high-pressure situations; 4) remain calm and able to continue working when violent or highly emotional situations are occurring; and 5) respond diplomatically and tactfully to people of diverse backgrounds and when they may be confused, irate, upset, under the influence, or irrational. The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. If you meet the qualifications for the position and are interested in a career with the City of Ventura Police Department, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Public Safety Dispatcher . POSITION QUALIFICATIONS A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable. In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. Certificate: Typing speed of 35 words per minute is desirable. APPLICATION AND INTERVIEW PROCESS Applications and supplemental questions will be accepted and reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. If you have one year of public safety dispatching experience, submit a City application and supplemental questionnaire by the filing deadline. The preferred method to submit your application is on-line. If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. If you are interested in the entry-level Public Safety Dispatcher TRAINEE position, please sign up to be notified by clicking Job Interest Notification . You may select to be notified for employment in "911 Telecommunications". At that point, you may submit a new on-line application when the Public Safety Dispatcher Trainee position opens. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2021/2022 Budget totals approximately $303.4 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the current FY Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment candidates must submit documentation verifying legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using City vehicles may be required to submit a DMV report. Probationary Period : Twelve months Deferred Compensation: $442 per year will be matched in a 457 Plan. Medical & Dental Insurance: Up to $691 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $469 monthly, applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Optional Holiday time. City Hall closure December 25th to January 1st. Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: Continuous