City of Palo Alto
Palo Alto, California, United States
Description: Exciting Opportunity! A Customer Service Representative interacts and communicates directly with a high volume of utilities customers over the telephone, email and over the counter. The successful candidate will be expected to provide a high level of customer service regarding requests for utility services; initiate high bill investigations, provide support to customers in using various utility portals, performs administrative and accounting duties of intermediate difficulty requiring analysis and use of judgment; investigate complaints and recommend solutions, promote energy efficiency and water conservation practices. Palo Alto Utilities Palo Alto is the only city in California that offers a full array of utility services to its citizens and businesses. Because of this, the city has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of dependable, home-grown, and environmentally focused utilities. Palo Alto has a tradition of over 125 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility ratemaking, environmental programs, and customized services. Ideal Candidate: This position requires: The ideal candidate will have office experience involving telephone or public contact, cashiering, or utility billing preferably with a municipal utility agency, Proficiency in Microsoft Office Suite and experience with customer relationship management (CRM) software or utility billing application, As well as an investigative aptitude to follow a problem from start to resolution, Excellent communication and people skills with a customer-centric approach, Candidate must show patience and understanding when dealing with customers, Candidate must show creativity when dealing with tough customer problems, Candidate must be natural analytical person, Candidate must be able stay positive in negative situations. This position is part of the Service Employees' International Union ( SEIU ) Essential Duties: Essential and other important responsibilities and duties may include, but are not limited to, the following: Responds to heavy telephone, email, and counter contact with utility customers to obtain or give information of a straightforward nature but requiring a more thorough knowledge of procedures where the consequence of error is more significant. Processes utility bills, maintains records of customer accounts for ready access, investigates and resolves customer utility bill complaints, adjusts customer accounts Answers utility customer correspondence in connection with bills or accounting procedures and follows up on delinquent closing bills, all according to standard operating procedures, but occasionally requiring use of individual judgment. Calculates customer's average monthly consumption to estimate utility costs and notifies customers about status changes related to their utility account. Promote and educate customers regarding various energy efficiency, water conservation, solar, and citywide climate objectives. Provide data and technical support to customers regarding various utility applications and portals. Utilize meter data to analyze customer usage patterns and identify opportunities for energy efficiency improvements and water conservation. SEIU Hourly (part-time, up to 20-25 hours per week) To see the full job description click here One or more positions may be filled via this recruitment Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through: A combination of training and education equivalent to completion of two years of college or business school preferred. and Two years of general office experience involving heavy telephone or public contact " The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer." City of Palo Alto offers the following benefits to those in a SEIU Hourly position: Medical Stipend $3.64 effective the pay period including July 1, 2023. $3.80 effectivethe pay period including July 1, 2024. Sick Leave Earn .03 hour of sick leave for each hour worked. Retirement City of Palo Alto PST (Part-time, Seasonal & Temporary Employees) Retirement Plan Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Description: Exciting Opportunity! A Customer Service Representative interacts and communicates directly with a high volume of utilities customers over the telephone, email and over the counter. The successful candidate will be expected to provide a high level of customer service regarding requests for utility services; initiate high bill investigations, provide support to customers in using various utility portals, performs administrative and accounting duties of intermediate difficulty requiring analysis and use of judgment; investigate complaints and recommend solutions, promote energy efficiency and water conservation practices. Palo Alto Utilities Palo Alto is the only city in California that offers a full array of utility services to its citizens and businesses. Because of this, the city has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of dependable, home-grown, and environmentally focused utilities. Palo Alto has a tradition of over 125 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility ratemaking, environmental programs, and customized services. Ideal Candidate: This position requires: The ideal candidate will have office experience involving telephone or public contact, cashiering, or utility billing preferably with a municipal utility agency, Proficiency in Microsoft Office Suite and experience with customer relationship management (CRM) software or utility billing application, As well as an investigative aptitude to follow a problem from start to resolution, Excellent communication and people skills with a customer-centric approach, Candidate must show patience and understanding when dealing with customers, Candidate must show creativity when dealing with tough customer problems, Candidate must be natural analytical person, Candidate must be able stay positive in negative situations. This position is part of the Service Employees' International Union ( SEIU ) Essential Duties: Essential and other important responsibilities and duties may include, but are not limited to, the following: Responds to heavy telephone, email, and counter contact with utility customers to obtain or give information of a straightforward nature but requiring a more thorough knowledge of procedures where the consequence of error is more significant. Processes utility bills, maintains records of customer accounts for ready access, investigates and resolves customer utility bill complaints, adjusts customer accounts Answers utility customer correspondence in connection with bills or accounting procedures and follows up on delinquent closing bills, all according to standard operating procedures, but occasionally requiring use of individual judgment. Calculates customer's average monthly consumption to estimate utility costs and notifies customers about status changes related to their utility account. Promote and educate customers regarding various energy efficiency, water conservation, solar, and citywide climate objectives. Provide data and technical support to customers regarding various utility applications and portals. Utilize meter data to analyze customer usage patterns and identify opportunities for energy efficiency improvements and water conservation. SEIU Hourly (part-time, up to 20-25 hours per week) To see the full job description click here One or more positions may be filled via this recruitment Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through: A combination of training and education equivalent to completion of two years of college or business school preferred. and Two years of general office experience involving heavy telephone or public contact " The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer." City of Palo Alto offers the following benefits to those in a SEIU Hourly position: Medical Stipend $3.64 effective the pay period including July 1, 2023. $3.80 effectivethe pay period including July 1, 2024. Sick Leave Earn .03 hour of sick leave for each hour worked. Retirement City of Palo Alto PST (Part-time, Seasonal & Temporary Employees) Retirement Plan Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security. Closing Date/Time: 5/6/2024 11:59 PM Pacific
County of Riverside
Riverside
, CA, USA
ABOUT THE POSITION The County of Riverside's Flood Control District has multiple opportunities for Associate Civil Engineers that will be assigned to multiple divisions located in Riverside. The Engineers will under minimal direction, perform varied and difficult flood control engineering work in one or more of the District's engineering divisions, which span from Planning, Design, Construction, Operation and Maintenance of Stormwater Management facilities. Candidates may also supervise or train lower classifications within these roles. The District desires candidates that have experience with the planning, design, and construction of projects such as: Flood control facilities including storm drains, channels, basins, dams and levees. Stormwater recharge facilities such as groundwater / infiltration basins. Stormwater treatment facilities such as infiltration basins, biotreatment, bioretention, Experience planning, designing and constructing highways, freeways, sanitary sewers and/or landfills, may also be considered. In addition the District desires candidates that have performed engineering studies / analyses related to the above types of projects/facilities. As well as experience with the detailed review (plan check) and approval of engineering studies and plans related to the above types of projects/facilities. Candidates with experience leading and organizing teams of people involved in the planning, design, review and approval of public works projects. Have direct experience performing (preferred) or reviewing hydrology studies, hydraulic analyses, floodplain analysis, structural design, plan/drawing preparation, specification writing, bid document writing, construction contract administration, and/or inspection of public works facilities. Have knowledge and use of various engineering software including HEC-RAS, HEC-HMS, WSPG, Inroads, AutoCAD, CivilD, Flo-2D, or other Hydraulic, Hydrologic, Structural design software are highly encouraged to apply. Meet The Team The Riverside County Flood Control and Water Conservation District provides for the control and conservation of flood and storm waters and for the protection of watercourses, watersheds, public highways, life and property from damage within its boundaries. EXAMPLES OF ESSENTIAL DUTIES • Assign work, give instructions and resolve difficult engineering and administrative problems in connection with directing the work involved in the planning, design and construction of highways, sanitary landfills, flood control and drainage structures, or review and approval of structural or grading plans. • Direct the activities of a group of office engineering personnel in analyzing field data and preparing plans, profiles, maps, and related drawings necessary for construction work. • Make or review stress analyses of structures such as bridges and hydraulic structures; perform structural engineering analysis of proposed commercial, industrial and complex buildings and structures. • Review grading, building and structure plans for conformity to uniform building codes, local ordinances, state regulations, and administrative policies. • Assist and advise permit applicants in engineering and technical structural or grading problems; assist and participate in the in-service training programs of building inspectors and engineering technicians relative to grading and structural inspections. • Supervise the preparation of structural drawings; prepare specifications and related contract documents to be used in advertising construction projects for bids. • Provide technical information to officials of other governmental jurisdictions, other engineers and the public. • Work with public utility companies in matters of facility relocation and right-of-way. • Supervise the maintenance of the necessary records pertaining to survey and construction progress, job expenditures, budget programs, and work order balances; supervise the preparation of requests for change orders. • Supervise the preparation of progress pay and final estimates on contracts. MINIMUM QUALIFICATIONS License: Possession of a valid certificate of registration as a Civil Engineer issued by the California State Board of Registration for Professional Engineers is required. Experience : Two years of professional civil engineering experience, including one year in either 1) the planning, design and construction of highways, sanitary landfills or flood control projects; 2) review and approval of grading or structural plans for permit issuance; or 3) performing air or water quality control. Knowledge of : The fundamentals of civil engineering; mathematics and physics as applied to engineering; construction survey, stress analysis, hydraulic design, topographic mapping, analytical mechanics, and strength, properties and uses of construction materials; accepted practices of grading and structural plan review and approval; general methods and procedures of describing real property. Ability to : Direct the work of subordinate engineering personnel; design a variety of public works projects with skill and accuracy; perform difficult mathematical computations and keep neat and accurate field notes; review and approve grading and structural plans; make accurate drawings and maps; prepare technical reports; maintain cooperative working relationships with others. SUPPLEMENTAL INFORMATION Application Deadline Applications will be reviewed in the order in which they are received. Based on the number of applications received, this posting may close without notice. Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ . Degree/License Verification: Prior to the closing date, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ). *** Prior to the closing date, upload a copy of your official/unofficial transcripts or Foreign Education Equivalency report. *** Veterans' Preference The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here (Download PDF reader) (Download PDF r
eader) . What's Next? This recruitment is open to all applicants. Applicants who are currently County of Riverside employees and/or current employees of the Flood Control District may be considered before other applicants depending on the volume of the applications received. Qualified applicants may be considered for future vacancies throughout the County. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted. For specific questions regarding this position, contact the Ebelyn Skinner at eskinner@rivco.org. BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE. If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627. GENERAL APPLICATION INFORMATION: Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required. MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans. Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here . MISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS). Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent. Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent. Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024. A new member is defined as any of the following: A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months. CalPERS refers to all members that do not fit within the definition of a new member as "classic members". Contribution rates are subject to change based on the County of Riverside annual actuarial valuation. Note: This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981, Option 2. If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary. DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options. VACATION ACCRUAL (Bi-Weekly Accrual): 0< 3 year = 80 Hours (10 Days) 4< 9 years = 120 Hours (15 Days) 10 or more years = 160 Hours (20 Days) Maximum Vacation leave accumulation is 480 hours. SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual. HOLIDAYS: Normally 12 paid holidays per year. BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance). BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase. DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks. POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding. OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
ABOUT THE POSITION The County of Riverside's Flood Control District has multiple opportunities for Associate Civil Engineers that will be assigned to multiple divisions located in Riverside. The Engineers will under minimal direction, perform varied and difficult flood control engineering work in one or more of the District's engineering divisions, which span from Planning, Design, Construction, Operation and Maintenance of Stormwater Management facilities. Candidates may also supervise or train lower classifications within these roles. The District desires candidates that have experience with the planning, design, and construction of projects such as: Flood control facilities including storm drains, channels, basins, dams and levees. Stormwater recharge facilities such as groundwater / infiltration basins. Stormwater treatment facilities such as infiltration basins, biotreatment, bioretention, Experience planning, designing and constructing highways, freeways, sanitary sewers and/or landfills, may also be considered. In addition the District desires candidates that have performed engineering studies / analyses related to the above types of projects/facilities. As well as experience with the detailed review (plan check) and approval of engineering studies and plans related to the above types of projects/facilities. Candidates with experience leading and organizing teams of people involved in the planning, design, review and approval of public works projects. Have direct experience performing (preferred) or reviewing hydrology studies, hydraulic analyses, floodplain analysis, structural design, plan/drawing preparation, specification writing, bid document writing, construction contract administration, and/or inspection of public works facilities. Have knowledge and use of various engineering software including HEC-RAS, HEC-HMS, WSPG, Inroads, AutoCAD, CivilD, Flo-2D, or other Hydraulic, Hydrologic, Structural design software are highly encouraged to apply. Meet The Team The Riverside County Flood Control and Water Conservation District provides for the control and conservation of flood and storm waters and for the protection of watercourses, watersheds, public highways, life and property from damage within its boundaries. EXAMPLES OF ESSENTIAL DUTIES • Assign work, give instructions and resolve difficult engineering and administrative problems in connection with directing the work involved in the planning, design and construction of highways, sanitary landfills, flood control and drainage structures, or review and approval of structural or grading plans. • Direct the activities of a group of office engineering personnel in analyzing field data and preparing plans, profiles, maps, and related drawings necessary for construction work. • Make or review stress analyses of structures such as bridges and hydraulic structures; perform structural engineering analysis of proposed commercial, industrial and complex buildings and structures. • Review grading, building and structure plans for conformity to uniform building codes, local ordinances, state regulations, and administrative policies. • Assist and advise permit applicants in engineering and technical structural or grading problems; assist and participate in the in-service training programs of building inspectors and engineering technicians relative to grading and structural inspections. • Supervise the preparation of structural drawings; prepare specifications and related contract documents to be used in advertising construction projects for bids. • Provide technical information to officials of other governmental jurisdictions, other engineers and the public. • Work with public utility companies in matters of facility relocation and right-of-way. • Supervise the maintenance of the necessary records pertaining to survey and construction progress, job expenditures, budget programs, and work order balances; supervise the preparation of requests for change orders. • Supervise the preparation of progress pay and final estimates on contracts. MINIMUM QUALIFICATIONS License: Possession of a valid certificate of registration as a Civil Engineer issued by the California State Board of Registration for Professional Engineers is required. Experience : Two years of professional civil engineering experience, including one year in either 1) the planning, design and construction of highways, sanitary landfills or flood control projects; 2) review and approval of grading or structural plans for permit issuance; or 3) performing air or water quality control. Knowledge of : The fundamentals of civil engineering; mathematics and physics as applied to engineering; construction survey, stress analysis, hydraulic design, topographic mapping, analytical mechanics, and strength, properties and uses of construction materials; accepted practices of grading and structural plan review and approval; general methods and procedures of describing real property. Ability to : Direct the work of subordinate engineering personnel; design a variety of public works projects with skill and accuracy; perform difficult mathematical computations and keep neat and accurate field notes; review and approve grading and structural plans; make accurate drawings and maps; prepare technical reports; maintain cooperative working relationships with others. SUPPLEMENTAL INFORMATION Application Deadline Applications will be reviewed in the order in which they are received. Based on the number of applications received, this posting may close without notice. Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ . Degree/License Verification: Prior to the closing date, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ). *** Prior to the closing date, upload a copy of your official/unofficial transcripts or Foreign Education Equivalency report. *** Veterans' Preference The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here (Download PDF reader) (Download PDF r
eader) . What's Next? This recruitment is open to all applicants. Applicants who are currently County of Riverside employees and/or current employees of the Flood Control District may be considered before other applicants depending on the volume of the applications received. Qualified applicants may be considered for future vacancies throughout the County. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted. For specific questions regarding this position, contact the Ebelyn Skinner at eskinner@rivco.org. BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE. If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627. GENERAL APPLICATION INFORMATION: Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required. MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans. Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here . MISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS). Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent. Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent. Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024. A new member is defined as any of the following: A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months. CalPERS refers to all members that do not fit within the definition of a new member as "classic members". Contribution rates are subject to change based on the County of Riverside annual actuarial valuation. Note: This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981, Option 2. If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary. DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options. VACATION ACCRUAL (Bi-Weekly Accrual): 0< 3 year = 80 Hours (10 Days) 4< 9 years = 120 Hours (15 Days) 10 or more years = 160 Hours (20 Days) Maximum Vacation leave accumulation is 480 hours. SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual. HOLIDAYS: Normally 12 paid holidays per year. BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance). BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase. DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks. POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding. OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.