If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Pay Range: $21.75 - $28.90 per hour (based upon experience) Our City of Olathe libraries are vibrant community-centered organizations committed to fostering learning, creativity, and engagement. We offer a wide range of resources, services, and programs designed to meet the diverse needs of our community. We are seeking a creative and energetic Library Programming Specialist to join our team and help shape our programming efforts to inspire and connect with our patrons. The primary functions of the Program Specialist are to provide front-line assistance, programming, and outreach for library customers of all ages, especially teens. The successful candidate will connect with library customers along their journeys of discovery, inspiring personal and community growth through life-long learning while demonstrating a passion for assisting others and displaying an innovative approach in connecting library customers to information. For more details, review the full job details and requirements below. Provides efficient, courteous public service to a diverse customer population and presents a positive image of the library in attitude, appearance, and performance of duties. Plans and implements exceptional library programming to meet the objectives of the library and community. Connects with customers outside of the library at community and outreach events. Performs computer functions which require a high degree of skill and specialization. Collaborates as needed with other staff to provide information and resources for the customer. Maintains confidentiality in all customer and staff interactions. Works as an effective team member with staff and volunteers with a “whatever-it-takes” work ethic, and an excellent customer service attitude. Accepts responsibility as the professional in charge of the building and service area when so designated. Accepts responsibility for overseeing staff Monitors library activities Delegates responsibilities Enforces library policies Secures the building Ensures that library operations run smoothly May act as a liaison to security guard Troubleshoots equipment/building problems and reports to the appropriate staff or acts as necessary. Ability to communicate effectively, both verbally and written, and to use effective interpersonal skills. Other duties as assigned. Experience and Education Guidelines Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: Experience providing exceptional customer service and working in a collaborative environment. Previous successful experience working independently and in a team-based environment. Education : College undergraduate degree and/or a minimum of three years of work experience at the equivalent of the Customer Service Representative II level. Supervised by: Area Manager Supervises: None
May 07, 2024
Full Time
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Pay Range: $21.75 - $28.90 per hour (based upon experience) Our City of Olathe libraries are vibrant community-centered organizations committed to fostering learning, creativity, and engagement. We offer a wide range of resources, services, and programs designed to meet the diverse needs of our community. We are seeking a creative and energetic Library Programming Specialist to join our team and help shape our programming efforts to inspire and connect with our patrons. The primary functions of the Program Specialist are to provide front-line assistance, programming, and outreach for library customers of all ages, especially teens. The successful candidate will connect with library customers along their journeys of discovery, inspiring personal and community growth through life-long learning while demonstrating a passion for assisting others and displaying an innovative approach in connecting library customers to information. For more details, review the full job details and requirements below. Provides efficient, courteous public service to a diverse customer population and presents a positive image of the library in attitude, appearance, and performance of duties. Plans and implements exceptional library programming to meet the objectives of the library and community. Connects with customers outside of the library at community and outreach events. Performs computer functions which require a high degree of skill and specialization. Collaborates as needed with other staff to provide information and resources for the customer. Maintains confidentiality in all customer and staff interactions. Works as an effective team member with staff and volunteers with a “whatever-it-takes” work ethic, and an excellent customer service attitude. Accepts responsibility as the professional in charge of the building and service area when so designated. Accepts responsibility for overseeing staff Monitors library activities Delegates responsibilities Enforces library policies Secures the building Ensures that library operations run smoothly May act as a liaison to security guard Troubleshoots equipment/building problems and reports to the appropriate staff or acts as necessary. Ability to communicate effectively, both verbally and written, and to use effective interpersonal skills. Other duties as assigned. Experience and Education Guidelines Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: Experience providing exceptional customer service and working in a collaborative environment. Previous successful experience working independently and in a team-based environment. Education : College undergraduate degree and/or a minimum of three years of work experience at the equivalent of the Customer Service Representative II level. Supervised by: Area Manager Supervises: None
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. If selected to fill the role, in Red Feather, Wellington, or Estes Park, Digital Navigator will receive a $500 bonus upon successful completion of 24 weeks of service. PLEASE UPLOAD A RESUME, COVER LETTER & 2 SUPERVISOR LEVEL REFERENCES WITH APPLICATION Preferred that the Navigator live within 25 mile radius of the host site. SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 36-40 hours Total Expected Hours: 1700 hours of service BENEFITS: Up to a $1,833.33 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $6,895 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket, travel expenses, meals, and lodging for digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. CorpsNetwork - Health Coverage - https://corpsnetwork.org/health-insurance/monthly premium paid for. Childcare benefit provided - www.americorpschildcare.com. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
Apr 11, 2024
Full Time
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. If selected to fill the role, in Red Feather, Wellington, or Estes Park, Digital Navigator will receive a $500 bonus upon successful completion of 24 weeks of service. PLEASE UPLOAD A RESUME, COVER LETTER & 2 SUPERVISOR LEVEL REFERENCES WITH APPLICATION Preferred that the Navigator live within 25 mile radius of the host site. SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 36-40 hours Total Expected Hours: 1700 hours of service BENEFITS: Up to a $1,833.33 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $6,895 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket, travel expenses, meals, and lodging for digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. CorpsNetwork - Health Coverage - https://corpsnetwork.org/health-insurance/monthly premium paid for. Childcare benefit provided - www.americorpschildcare.com. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. PLEASE UPLOAD A RESUME, COVER LETTER. & 2 SUPERVISOR LEVEL REFERENCES WITH APPLICATION SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 19-20 hours Total Expected Hours: 900 hours of service BENEFITS: Up to a $916.66 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $3,447.50 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket for local or virtual digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service. Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
Mar 07, 2024
Full Time
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. PLEASE UPLOAD A RESUME, COVER LETTER. & 2 SUPERVISOR LEVEL REFERENCES WITH APPLICATION SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 19-20 hours Total Expected Hours: 900 hours of service BENEFITS: Up to a $916.66 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $3,447.50 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket for local or virtual digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service. Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Description Sierra College has committed to foundationally re-engineer its programs and services using Guided Pathways to increase student achievement, ensure student equity, and effect timely goal completion. Under administrative direction of the Assistant Superintendent/Vice President of Student Services, this position provides critical technical and professional leadership in matters related to the library and academic support services, with a keen strategic and systemic focus on student diversity, equity, inclusion, and success. This position centralizes equity-mindedness in collaboration with deans, program directors, and managers to align student academic support services with departments, divisions, centers, and institutional guided pathways. This position will supervise, support, motivate, and evaluate faculty members, managers, and support staff in related programs, services, and within the Library/Learning Resource Center (LRC) and other assigned areas to affect the mission of the District. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich diverse backgrounds that make up the campus community. The Dean of Library, Learning Resources must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities, various sexual orientations, individuals from historically underrepresented communities, and other groups to ensure the District provides strategies for success, as well as proactive, student-centered practices and policies committed to eliminating equity gaps. Examples Of Functions and Tasks ESSENTIAL RESPONSIBILITIES: Provides strategic leadership for, as well as oversight and administration of: the Library, including, but not limited to, the College archives, and the Sierra College Press; the Learning Resource Center and Academic Support services, including Tutoring and the Writing Center.Provides innovative leadership in the development, execution, evaluation and improvement of the library, and academic support strategies that result in increased student success and equity, goal attainment, and successful transition into the workforce or on to a 4-year college or university.Provides leadership for and coordination of skill development curriculum.Ensures the planning and delivery of a robust system of academic support that leads to increased student achievement, the closing of equity gaps, and a campus culture that supports and represents diversity, equity, and inclusion.Manages and coordinates the library and learning commons operations, programs, and activities.Coordinates, monitors and provides leadership for the programs, activities and use of the LRCWorks collaboratively with the Student Services administrative team, under direction of the Vice President, to effectively pursue Guided Pathways, Interest Area-based support, and student equity at scale across the District.Fosters and maintains collegial and collaborative working relationships with division faculty, managers, and staff in all areas, and represents the District in the professional and local community in matters related to areas of responsibility.Manages, mentors, evaluates, and supports assigned staff, faculty, and managers across all areas of responsibilities.Coordinates, maintains, and oversees budgets and annual planning for all areas of responsibility.Works collaboratively with colleagues and on interdepartmental teams to. Improve student access by contributing to help develop responsive, timely student-centered services; Increase cultural programming and culturally responsive activities, events and support services designed to further the success of diverse students and create an inclusive and equity-minded campus; Provide activities and data-informed interventions to increase access, persistence, completion and achievement rates. Maintains currency and knowledge of legal and academic regulations, as well as accreditation standards, as they relate to areas of responsibility.Other duties as assigned: specific assignments are subject to change and flexible depending on the needs of the Student Services Division and initiatives of the District. Minimum Qualifications MINIMUM QUALIFICATIONS - The following describes the education, experience, knowledge, skills and abilities required to enter the job and successfully perform the assigned duties. Education and Experience Guidelines: A master’s degree in any field from an accredited institution and at least one year of experience related to the duties of the position is required. A master’s degree in library science, Library and Information Science, or the equivalent from an accredited institution is preferred. Knowledge of: Laws and regulations pertinent to the administration of the areas of responsibility; Laws and regulations pertinent to the administration of library/learning resources in the California community colleges; Instructional practices, culturally-responsive curriculum development, and program approval processes; Student success, equity, engagement, and completion strategies; Current higher education, retention and success trends, issues, strategies, regulations and compliance in the state, regionally, nationally, and internationally; Current best practices and trends for providing library and academic support services in a community college or similar setting; Collaborative problem solving and conflict resolution techniques; Accounting and budgeting methods, audit procedures, statistics, and data interpretation; Management concepts and practices, including organizational and motivational techniques; Personnel management practices and techniques of supervision and staff evaluation; Role of higher education, specifically community colleges in supporting marginalized populations; Employment processes and collective bargaining processes; Data collection and report writing; Student technology needs; National and State trends and innovative technologies relevant to assigned program areas; Proposal writing and grantsmanship; Facility management techniques and processes; Research methods and techniques; Public speaking skills; Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, various sexual orientations, individuals from historically underrepresented communities and other groups; and Trauma-informed and culturally-responsive practices. Ability to: Plan, organize, direct, and coordinate the work of assigned staff; • Apply an equity-minded framework and ensure programs, services and processes are designed and delivered to meet the varying needs of all students; Supervise, support, and evaluate faculty, classified, and managerial employees; Communicate effectively orally and in writing; Read and analyze technical and professional journals, textbooks and other pertinent material; Conduct research, interpret data, and report results; Provide visionary and change management leadership, under executive direction; Promote, design, and implement integrated, comprehensive solutions involving a diverse, collaborative body of stakeholders and a culture of participatory governance; Bridge gap between instruction and student services; Foster a culture of innovation; Conduct ongoing research of best practices and monitor operations for efficiency and effectiveness; Facilitate difficult conversations to effect student-centric and systemic change; Analyze and assess related programs, policies, and operational needs and make systemic recommendations for improvement; Identify and respond to sensitive organizational issues, concerns, and needs; Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals; Prepare and administer complex budgets and reports; Adhere to critical deadlines while working with frequent interruptions; Inspire and promote diversity, equity, and inclusion. Establish and maintain effective working relationships; Develop measurable outcomes and apply assessment strategies; Compile data and prepare accurate reports; Commit to diversity, equity, inclusion, and student success; To interact and work effectively with a diverse population utilizing exceptional interpersonal and intercultural skills; Present effectively to small and large groups; Perform effectively under the pressure of deadlines and other administrative demands; Plan and manage in an environment of shared governance; Apply patience, tact, empathy, and courtesy in supporting students, staff, and the general public; Exercise sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed primarily in a standard office setting. Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing : Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Required documents: A Sierra College application, A resume, and A cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subjec t to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 6/25/2023 11:59 PM Pacific
Mar 05, 2024
Full Time
Description Sierra College has committed to foundationally re-engineer its programs and services using Guided Pathways to increase student achievement, ensure student equity, and effect timely goal completion. Under administrative direction of the Assistant Superintendent/Vice President of Student Services, this position provides critical technical and professional leadership in matters related to the library and academic support services, with a keen strategic and systemic focus on student diversity, equity, inclusion, and success. This position centralizes equity-mindedness in collaboration with deans, program directors, and managers to align student academic support services with departments, divisions, centers, and institutional guided pathways. This position will supervise, support, motivate, and evaluate faculty members, managers, and support staff in related programs, services, and within the Library/Learning Resource Center (LRC) and other assigned areas to affect the mission of the District. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich diverse backgrounds that make up the campus community. The Dean of Library, Learning Resources must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities, various sexual orientations, individuals from historically underrepresented communities, and other groups to ensure the District provides strategies for success, as well as proactive, student-centered practices and policies committed to eliminating equity gaps. Examples Of Functions and Tasks ESSENTIAL RESPONSIBILITIES: Provides strategic leadership for, as well as oversight and administration of: the Library, including, but not limited to, the College archives, and the Sierra College Press; the Learning Resource Center and Academic Support services, including Tutoring and the Writing Center.Provides innovative leadership in the development, execution, evaluation and improvement of the library, and academic support strategies that result in increased student success and equity, goal attainment, and successful transition into the workforce or on to a 4-year college or university.Provides leadership for and coordination of skill development curriculum.Ensures the planning and delivery of a robust system of academic support that leads to increased student achievement, the closing of equity gaps, and a campus culture that supports and represents diversity, equity, and inclusion.Manages and coordinates the library and learning commons operations, programs, and activities.Coordinates, monitors and provides leadership for the programs, activities and use of the LRCWorks collaboratively with the Student Services administrative team, under direction of the Vice President, to effectively pursue Guided Pathways, Interest Area-based support, and student equity at scale across the District.Fosters and maintains collegial and collaborative working relationships with division faculty, managers, and staff in all areas, and represents the District in the professional and local community in matters related to areas of responsibility.Manages, mentors, evaluates, and supports assigned staff, faculty, and managers across all areas of responsibilities.Coordinates, maintains, and oversees budgets and annual planning for all areas of responsibility.Works collaboratively with colleagues and on interdepartmental teams to. Improve student access by contributing to help develop responsive, timely student-centered services; Increase cultural programming and culturally responsive activities, events and support services designed to further the success of diverse students and create an inclusive and equity-minded campus; Provide activities and data-informed interventions to increase access, persistence, completion and achievement rates. Maintains currency and knowledge of legal and academic regulations, as well as accreditation standards, as they relate to areas of responsibility.Other duties as assigned: specific assignments are subject to change and flexible depending on the needs of the Student Services Division and initiatives of the District. Minimum Qualifications MINIMUM QUALIFICATIONS - The following describes the education, experience, knowledge, skills and abilities required to enter the job and successfully perform the assigned duties. Education and Experience Guidelines: A master’s degree in any field from an accredited institution and at least one year of experience related to the duties of the position is required. A master’s degree in library science, Library and Information Science, or the equivalent from an accredited institution is preferred. Knowledge of: Laws and regulations pertinent to the administration of the areas of responsibility; Laws and regulations pertinent to the administration of library/learning resources in the California community colleges; Instructional practices, culturally-responsive curriculum development, and program approval processes; Student success, equity, engagement, and completion strategies; Current higher education, retention and success trends, issues, strategies, regulations and compliance in the state, regionally, nationally, and internationally; Current best practices and trends for providing library and academic support services in a community college or similar setting; Collaborative problem solving and conflict resolution techniques; Accounting and budgeting methods, audit procedures, statistics, and data interpretation; Management concepts and practices, including organizational and motivational techniques; Personnel management practices and techniques of supervision and staff evaluation; Role of higher education, specifically community colleges in supporting marginalized populations; Employment processes and collective bargaining processes; Data collection and report writing; Student technology needs; National and State trends and innovative technologies relevant to assigned program areas; Proposal writing and grantsmanship; Facility management techniques and processes; Research methods and techniques; Public speaking skills; Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, various sexual orientations, individuals from historically underrepresented communities and other groups; and Trauma-informed and culturally-responsive practices. Ability to: Plan, organize, direct, and coordinate the work of assigned staff; • Apply an equity-minded framework and ensure programs, services and processes are designed and delivered to meet the varying needs of all students; Supervise, support, and evaluate faculty, classified, and managerial employees; Communicate effectively orally and in writing; Read and analyze technical and professional journals, textbooks and other pertinent material; Conduct research, interpret data, and report results; Provide visionary and change management leadership, under executive direction; Promote, design, and implement integrated, comprehensive solutions involving a diverse, collaborative body of stakeholders and a culture of participatory governance; Bridge gap between instruction and student services; Foster a culture of innovation; Conduct ongoing research of best practices and monitor operations for efficiency and effectiveness; Facilitate difficult conversations to effect student-centric and systemic change; Analyze and assess related programs, policies, and operational needs and make systemic recommendations for improvement; Identify and respond to sensitive organizational issues, concerns, and needs; Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals; Prepare and administer complex budgets and reports; Adhere to critical deadlines while working with frequent interruptions; Inspire and promote diversity, equity, and inclusion. Establish and maintain effective working relationships; Develop measurable outcomes and apply assessment strategies; Compile data and prepare accurate reports; Commit to diversity, equity, inclusion, and student success; To interact and work effectively with a diverse population utilizing exceptional interpersonal and intercultural skills; Present effectively to small and large groups; Perform effectively under the pressure of deadlines and other administrative demands; Plan and manage in an environment of shared governance; Apply patience, tact, empathy, and courtesy in supporting students, staff, and the general public; Exercise sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed primarily in a standard office setting. Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing : Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Required documents: A Sierra College application, A resume, and A cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subjec t to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 6/25/2023 11:59 PM Pacific
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This recruitment requires a resume to be uploaded with the application to be considered complete. This recruitment will close on Wednesday, May 22, 2024 at 5:00 p.m. Applicants are encouraged to apply immediately as this recruitment may close at any time. DEFINITION: To manage, develop, and implement information systems programs and services, for the City; provides highly responsible and professional staff expertise to the Information Technology Systems Director. This position will be assigned to the Service Desk Manager role. Essential Job Functions SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from the Information Technology Services Director. Provides supervision and functional direction to administrative, technical and support staff. DISTINGUISHING CHARACTERISTICS: The Information Systems Manager is the highest-level, full supervisory level, class in the Information System series that handles the most complex and sensitive projects. This position regularly requires considerable exercise of independent judgment and initiative. May act in the absence of the Information Technology Services Director. ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Participates in the development of goals, objectives, policies, and procedures for the information Technology Department; Oversees system administration or end-user experience including planning, developing, implementing, maintaining and managing Citywide hardware and software applications; Researches and makes recommendations for hardware and software acquisition, modifications and compatibility; Performs maintenance on technical information systems; Partners with departments and serves as the their technology advocate through collaborative efforts; Aligns customer service, technical expertise, and project management skillset to provide the highest quality enterprise IT experience to our internal customers; Conducts comprehensive research, detail designs, programming processes and systems implementation requirements; Recommends software, local area networks, hardware and peripheral equipment based on findings; Identifies, monitors and maintains cost control activities to assure assigned areas of responsibility are within budgetary guidelines; Monitor revenues and expenditures to ensure sound fiscal control; Maintains current knowledge of technological trends and developments and operating practices essential to implementing successful new technology programs; Develops and maintains the City's disaster recovery system security plans; Resolves information systems-related discrepancies or procedural problems and responds to program procedural and/or delivery questions ensuring necessary follow-up occurs; Controls program records for operational and budget accountability; Confers with and advises staff and program participants by providing advice, problem solving assistance, answers to questions and interpretation of program goals and policy; Recruits, schedules, assigns, monitors and evaluates staff; Provides for and/or conducts staff development; Establishes work methods and standards; Initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures and in consultation with Human Resources; Attends City Council meetings as needed; Regularly and predictably attend work; and Performs related duties as assigned. Qualifications KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Contemporary information systems environments, hardware platforms, and operating systems including, but not limited to Microsoft technologies, VMware, and Networking; Advanced computer networking and logic; Virtualization technology Knowledge of Microsoft Active Directory environments; Automated business and financial computing systems; Telecommunications software, hardware, and peripherals; Disaster Recovery, firewalls, and computer system security methodologies and procedures; Personal computer troubleshooting, software applications, hardware, and peripherals; Principles and practices of effective supervision, training, and performance evaluation; Project management and contract administration principles and techniques; Principles and practices of providing excellent customer service; Methods and techniques of effective technical report preparation and presentation; Procedures and techniques of budget preparation and administration; Modern office practices, methods, procedures, and equipment; and Applicable federal, state, and local laws, ordinances, codes, and regulations. Skill in: Organizing, managing, and implementing comprehensive information systems and programs; Effectively planning, assigning, and evaluating the work of staff and contract consultants to complete technical work; Implementing, managing, and evaluating information systems; Identifying, troubleshooting, and resolving Service Desk requests; Ensuring project compliance with Federal, State, and local rules, laws, and regulations; Supervising, developing, motivating, and evaluating staff performance; Leading and/or coordinating technical information systems training programs; U nderstanding, interpreting, and applying complex regulations, procedures, and guidelines; Conducting complex technical research projects, evaluating alternatives, and making sound recommendations; Effectively communicating complex technical information to non-technical persons; Preparing and presenting clear, concise, and logical written and oral reports, correspondence, policies, procedures, and other written materials; Making sound, independent decisions within established policy and procedural guidelines; Prepare and administer a budget; Gaining cooperation through discussion and persuasion; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly; Establishing and maintaining effective working relationships with staff, other City employees and the public; and Regularly required to work evenings and extended hours. QUALIFICATIONS: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: For the Infrastructure Manager role - five (5) years of increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role - five (5) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Equivalent to a Bachelor’s degree (minimum 120 units) from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. OR Experience: For the Infrastructure Manager role-seven (7) years increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role- seven (7) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Associate degree from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: 5/22/2024 5:00 PM Pacific
May 08, 2024
Full Time
Description This recruitment requires a resume to be uploaded with the application to be considered complete. This recruitment will close on Wednesday, May 22, 2024 at 5:00 p.m. Applicants are encouraged to apply immediately as this recruitment may close at any time. DEFINITION: To manage, develop, and implement information systems programs and services, for the City; provides highly responsible and professional staff expertise to the Information Technology Systems Director. This position will be assigned to the Service Desk Manager role. Essential Job Functions SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from the Information Technology Services Director. Provides supervision and functional direction to administrative, technical and support staff. DISTINGUISHING CHARACTERISTICS: The Information Systems Manager is the highest-level, full supervisory level, class in the Information System series that handles the most complex and sensitive projects. This position regularly requires considerable exercise of independent judgment and initiative. May act in the absence of the Information Technology Services Director. ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Participates in the development of goals, objectives, policies, and procedures for the information Technology Department; Oversees system administration or end-user experience including planning, developing, implementing, maintaining and managing Citywide hardware and software applications; Researches and makes recommendations for hardware and software acquisition, modifications and compatibility; Performs maintenance on technical information systems; Partners with departments and serves as the their technology advocate through collaborative efforts; Aligns customer service, technical expertise, and project management skillset to provide the highest quality enterprise IT experience to our internal customers; Conducts comprehensive research, detail designs, programming processes and systems implementation requirements; Recommends software, local area networks, hardware and peripheral equipment based on findings; Identifies, monitors and maintains cost control activities to assure assigned areas of responsibility are within budgetary guidelines; Monitor revenues and expenditures to ensure sound fiscal control; Maintains current knowledge of technological trends and developments and operating practices essential to implementing successful new technology programs; Develops and maintains the City's disaster recovery system security plans; Resolves information systems-related discrepancies or procedural problems and responds to program procedural and/or delivery questions ensuring necessary follow-up occurs; Controls program records for operational and budget accountability; Confers with and advises staff and program participants by providing advice, problem solving assistance, answers to questions and interpretation of program goals and policy; Recruits, schedules, assigns, monitors and evaluates staff; Provides for and/or conducts staff development; Establishes work methods and standards; Initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures and in consultation with Human Resources; Attends City Council meetings as needed; Regularly and predictably attend work; and Performs related duties as assigned. Qualifications KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Contemporary information systems environments, hardware platforms, and operating systems including, but not limited to Microsoft technologies, VMware, and Networking; Advanced computer networking and logic; Virtualization technology Knowledge of Microsoft Active Directory environments; Automated business and financial computing systems; Telecommunications software, hardware, and peripherals; Disaster Recovery, firewalls, and computer system security methodologies and procedures; Personal computer troubleshooting, software applications, hardware, and peripherals; Principles and practices of effective supervision, training, and performance evaluation; Project management and contract administration principles and techniques; Principles and practices of providing excellent customer service; Methods and techniques of effective technical report preparation and presentation; Procedures and techniques of budget preparation and administration; Modern office practices, methods, procedures, and equipment; and Applicable federal, state, and local laws, ordinances, codes, and regulations. Skill in: Organizing, managing, and implementing comprehensive information systems and programs; Effectively planning, assigning, and evaluating the work of staff and contract consultants to complete technical work; Implementing, managing, and evaluating information systems; Identifying, troubleshooting, and resolving Service Desk requests; Ensuring project compliance with Federal, State, and local rules, laws, and regulations; Supervising, developing, motivating, and evaluating staff performance; Leading and/or coordinating technical information systems training programs; U nderstanding, interpreting, and applying complex regulations, procedures, and guidelines; Conducting complex technical research projects, evaluating alternatives, and making sound recommendations; Effectively communicating complex technical information to non-technical persons; Preparing and presenting clear, concise, and logical written and oral reports, correspondence, policies, procedures, and other written materials; Making sound, independent decisions within established policy and procedural guidelines; Prepare and administer a budget; Gaining cooperation through discussion and persuasion; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly; Establishing and maintaining effective working relationships with staff, other City employees and the public; and Regularly required to work evenings and extended hours. QUALIFICATIONS: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: For the Infrastructure Manager role - five (5) years of increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role - five (5) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Equivalent to a Bachelor’s degree (minimum 120 units) from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. OR Experience: For the Infrastructure Manager role-seven (7) years increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role- seven (7) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Associate degree from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: 5/22/2024 5:00 PM Pacific
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description Currently there are 3 part-time positions available working up to 20 hours per week including weekdays and weekends. (1) Camps - up to 20 hours per week (1) Clubhouse - up to 20 hours per week (1) Teen Center - up to 20 hours per week To coordinate a specialized activity within a recreational program such as adult and youth sports, after school and camp programs and aquatics, special events, contract classes, senior services, and recreational facilities maintenance and operations. The Recreation Specialist is distinguished from the Senior Recreation Leader based on its responsibility for a broader range of recreation activities and services. This is a part-time, at-will position exempt from the classified service. SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from the Recreation Coordinator and Recreation Supervisor. Provides technical direction and functional supervision of other part-time staff including Recreation Leaders, Senior Recreation Leaders, and volunteers. Essential Job Functions ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties represented at a complexity represented by the following types of responsibilities below. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs or changing business practices: Plans, organizes, and conducts various recreational, and cultural activities, events, and programs for all ages including the development and organization of new programs, classes, and camps and related materials ; Leads, trains and evaluates work of assigned part-time staff and volunteers; Assists with staff scheduling and shift coverage; Assists with special event preparations and work the day of the event as assigned; Ensures the safety of all patrons and visitors in recreational programs and facilities; Monitors and maintains a clean and safe work environment, assists with general facility operations and upkeep; Enforces rules, Department Policy, and the City Municipal Code, as necessary; responds and prepares reports related to potential hazardous situations and accidents; Displays courteous and professional behavior toward all internal and external customers; Monitors program compliance with laws, rules, and regulations; Develops and/or monitors program budget and expenses to ensure proper resource allocation; Regularly required to work evenings, weekends, and holidays; Regularly and predictably attends work; and Performs related duties as assigned. In addition to the essential duties listed above, assignments below include the following: Checkout Building: Manages front desk operations at the Checkout Building including answering phones, processing registrations, taking payments, interacting with the public, record keeping and other administrative duties; Utilizes various software to manage reservations and scheduling for park, facility, field, and sports court reservations; and Provides youth sports programming support including conducting meetings and interacting with community groups. Marketing: Utilizes graphic design software such as Canva, InDesign, etc. to prepare department marketing material including print, web, and other media; Prepares the City’s quarterly brochure; Updates the Department’s website and social media channels; Stays abreast of current marketing technologies and trends; and Demonstrates excellent project management skills, including strong attention to detail. Tiny Tot Camp: Under direction, coordinates Tiny Tot Camps including programming, scheduling, record keeping, reporting, and interacting with parents; Serves as the lead staff at the City’s Tiny Tot camp for ages 3-5 during El Segundo Unified School District (ESUSD) winter break (2 weeks), spring break (1 week), and summer break (9 weeks); and Must be available to work camp hours Monday through Friday during all ESUSD winter, spring, and summer breaks. Clubhouse: Provides customer service, reporting, and administrative tasks; and Under direction, assists with the development and implementation of staff led recreation classes of the El Segundo Youth Drama program, including related scheduling, recruiting, and reporting. Farmer’s Market: Under direction, manages weekly Farmer’s market including scheduling staff, securing new vendors for fresh and pre-packaged produce and crafts; maintains all required vendor paperwork; Conducts meetings and interacts with community groups; and Ensures compliance with the County of Los Angeles, City, and other regulations. Special Projects: Assist the Administrative Office in coordinating, developing, and implementation of special projects; Conducts research and analysis to support the creation of new policies, procedures, programs within Recreation, Parks, and Library department; and Writes reports and prepares presentation. KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Principles and practices of recreational activity, planning and administration; Basic principles and practices of supervision, training, and personnel management; Methods, equipment, and terminology in the recreation specialty; Knowledge of recreational needs of senior citizens, adults, teens, youth, and children; Policies, rules, and regulations governing the conduct and safety of persons using the recreational facilities and equipment. Skill in: Providing technical direction and functional supervision of other part-time staff including Recreation Leaders, Senior Recreation Leaders, and volunteers; Effectively communicate both orally and in writing including delivering informative, engaging, and compelling communications; Taking initiative and following through on assigned tasks in area of responsibility; Appearing for work on time; Regularly and predictably attending work; Following directions from a supervisor; Understanding posted work rules and procedures; Accepting constructive criticism; and Establishing and maintaining effective working relationships with other department staff, other City employees and the public. Qualifications A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience : Three or more years of experience as an instructor or leader specific to the program or area assigned. Education: A combination of training and experience equivalent to completion of AA or higher college degree with specialized training in a particular field of recreation activity. Licensing/Certificates : Within six months of hire, obtain First Aid, CPR and AED Certifications through American Red Cross. Working Conditions: Regularly exposed to weather conditions. Regularly required to lift and/or carry heavy objects up to 50 pounds. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. Non-represented part-time, hourly positions do not qualify for City benefits, except as required by law. Employees are enrolled in Social Security upon hire. Hourly employees may not exceed 999 hours in a fiscal year basis (July 1 through June 30) unless previously authorized. There are no rights to employment and employment may end with or without cause or advance notice. Closing Date/Time: Continuous
Apr 21, 2024
Description Currently there are 3 part-time positions available working up to 20 hours per week including weekdays and weekends. (1) Camps - up to 20 hours per week (1) Clubhouse - up to 20 hours per week (1) Teen Center - up to 20 hours per week To coordinate a specialized activity within a recreational program such as adult and youth sports, after school and camp programs and aquatics, special events, contract classes, senior services, and recreational facilities maintenance and operations. The Recreation Specialist is distinguished from the Senior Recreation Leader based on its responsibility for a broader range of recreation activities and services. This is a part-time, at-will position exempt from the classified service. SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from the Recreation Coordinator and Recreation Supervisor. Provides technical direction and functional supervision of other part-time staff including Recreation Leaders, Senior Recreation Leaders, and volunteers. Essential Job Functions ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties represented at a complexity represented by the following types of responsibilities below. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs or changing business practices: Plans, organizes, and conducts various recreational, and cultural activities, events, and programs for all ages including the development and organization of new programs, classes, and camps and related materials ; Leads, trains and evaluates work of assigned part-time staff and volunteers; Assists with staff scheduling and shift coverage; Assists with special event preparations and work the day of the event as assigned; Ensures the safety of all patrons and visitors in recreational programs and facilities; Monitors and maintains a clean and safe work environment, assists with general facility operations and upkeep; Enforces rules, Department Policy, and the City Municipal Code, as necessary; responds and prepares reports related to potential hazardous situations and accidents; Displays courteous and professional behavior toward all internal and external customers; Monitors program compliance with laws, rules, and regulations; Develops and/or monitors program budget and expenses to ensure proper resource allocation; Regularly required to work evenings, weekends, and holidays; Regularly and predictably attends work; and Performs related duties as assigned. In addition to the essential duties listed above, assignments below include the following: Checkout Building: Manages front desk operations at the Checkout Building including answering phones, processing registrations, taking payments, interacting with the public, record keeping and other administrative duties; Utilizes various software to manage reservations and scheduling for park, facility, field, and sports court reservations; and Provides youth sports programming support including conducting meetings and interacting with community groups. Marketing: Utilizes graphic design software such as Canva, InDesign, etc. to prepare department marketing material including print, web, and other media; Prepares the City’s quarterly brochure; Updates the Department’s website and social media channels; Stays abreast of current marketing technologies and trends; and Demonstrates excellent project management skills, including strong attention to detail. Tiny Tot Camp: Under direction, coordinates Tiny Tot Camps including programming, scheduling, record keeping, reporting, and interacting with parents; Serves as the lead staff at the City’s Tiny Tot camp for ages 3-5 during El Segundo Unified School District (ESUSD) winter break (2 weeks), spring break (1 week), and summer break (9 weeks); and Must be available to work camp hours Monday through Friday during all ESUSD winter, spring, and summer breaks. Clubhouse: Provides customer service, reporting, and administrative tasks; and Under direction, assists with the development and implementation of staff led recreation classes of the El Segundo Youth Drama program, including related scheduling, recruiting, and reporting. Farmer’s Market: Under direction, manages weekly Farmer’s market including scheduling staff, securing new vendors for fresh and pre-packaged produce and crafts; maintains all required vendor paperwork; Conducts meetings and interacts with community groups; and Ensures compliance with the County of Los Angeles, City, and other regulations. Special Projects: Assist the Administrative Office in coordinating, developing, and implementation of special projects; Conducts research and analysis to support the creation of new policies, procedures, programs within Recreation, Parks, and Library department; and Writes reports and prepares presentation. KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Principles and practices of recreational activity, planning and administration; Basic principles and practices of supervision, training, and personnel management; Methods, equipment, and terminology in the recreation specialty; Knowledge of recreational needs of senior citizens, adults, teens, youth, and children; Policies, rules, and regulations governing the conduct and safety of persons using the recreational facilities and equipment. Skill in: Providing technical direction and functional supervision of other part-time staff including Recreation Leaders, Senior Recreation Leaders, and volunteers; Effectively communicate both orally and in writing including delivering informative, engaging, and compelling communications; Taking initiative and following through on assigned tasks in area of responsibility; Appearing for work on time; Regularly and predictably attending work; Following directions from a supervisor; Understanding posted work rules and procedures; Accepting constructive criticism; and Establishing and maintaining effective working relationships with other department staff, other City employees and the public. Qualifications A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience : Three or more years of experience as an instructor or leader specific to the program or area assigned. Education: A combination of training and experience equivalent to completion of AA or higher college degree with specialized training in a particular field of recreation activity. Licensing/Certificates : Within six months of hire, obtain First Aid, CPR and AED Certifications through American Red Cross. Working Conditions: Regularly exposed to weather conditions. Regularly required to lift and/or carry heavy objects up to 50 pounds. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. Non-represented part-time, hourly positions do not qualify for City benefits, except as required by law. Employees are enrolled in Social Security upon hire. Hourly employees may not exceed 999 hours in a fiscal year basis (July 1 through June 30) unless previously authorized. There are no rights to employment and employment may end with or without cause or advance notice. Closing Date/Time: Continuous
New York State Office of Parks, Recreation & Historic Preservation
Albany, New York, United States
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).* To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are: Three years of qualifying experience** in a historic house museum, in a historical society, within the history section of a museum, in the department of a governmental agency having responsibility for historic museums or historic sites, in an art gallery, or in a cultural center, OR an Associate's degree*** or higher AND one year of qualifying experience** in a historic house museum, in a historical society, within the history section of a museum, in the department of a governmental agency having responsibility for historic museums or historic sites, in an art gallery, or in a cultural center. You must clearly list this information on your application. *For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. **Qualifying experience is defined as experience presenting and/or guiding interpretive tours or programs; conducting historical and/or curatorial research on persons, places, events or museum objects; and performing collections management duties (accessioning, cataloging and conducting inventories). ***Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list of acceptable companies who provide this service. This information can also be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee. Duties Description The selected candidate will be assigned interchangeably to one or more of the following areas which duties include but are not limited to the following: Program: • Under the direction of the Historic Site Manager or the Interpretive Programs Assistant, help coordinate site programs (on and off-site school programs, events, outreach programs, focus tours, and general tour offerings). • Conduct research, guide interpretive tours, develop outreach program and blog posts. • Attends regular team meetings to develop the annual calendar of public offerings. • Helps maintain the reference library for researchers and staff. Office / Maintenance: • Includes entering payroll, attendance and revenue, making bank deposits, payment of invoices through NYS accounting and tracking systems. This may include creating a work order for regional maintenance. Includes maintaining internal controls and completing required daily, weekly and monthly paperwork. • Includes assisting in all operations of the site, including working the reception desk, regular monitoring of the AED unit, helping to clean the office and public spaces, and keeping outside walkways clear of debris, snow, and ice. Collections Management: • Monitor and care for objects in the exhibits and in onsite storage. Monitor heat and humidity levels in the mansion. Download the data loggers to the EClimate Notebook • Participate in deep cleaning of the mansion during January, February, March, and April. Help keep the mansion and its objects clean during the remainder of the year. • Help monitor Schuyler's eBay activity and notify staff. Record all available items in our digital files. Responsibilities may include collections committee agenda requests and attending meetings at Peebles Island. Supervisory Duties: • Includes assisting in hiring, training and supervising of temporary and seasonal staff members, as well as interns and volunteers, as delegated by the IPA. • Training includes required agency training, museum standards training, training in state and site operations and in historical interpretation. • Under the direction of the historic site manager, the historic site assistant will follow all agency policies and procedures and ensure that site T&S employees do the same. Community Outreach / Digital History: • Includes working with Friends of Schuyler Mansion and their board activities and possibly being the site representative on select Friends committees. Occasionally the IPA or the HSA may be asked to fill in for the site manager at FOSM boar meetings (which may not always be scheduled during regular work hours). • Under the direction of the HSM or the IPA, the HSA will actively work with partners for programming, community initiatives and for cultural cohesion. • Public relations responsibilities include writing press releases, articles for the newsletter and Schuyler Mansion Blogspot, checking the site’s webpage and agency calendar regularly for accuracy • Working with the team to update the site social media pages with appropriate and timely posts. • Updating community calendars, blogs and websites with current events. • Enthusiastically promotes temporary exhibits and opportunities that arise. • Generally, works to promote Schuyler Mansion to new audiences and the greater community to gain widespread support for the tour program, special programs and events, the historic site restorations needs and improvements and for our partners including Friends of Schuyler Mansion. Additional Comments OPERATING NEEDS: Under the supervision of the Historic Site Manager, the Historic Site Assistant will: • Contribute to the development and delivery of interpretive programs including tours, educational programs, and outreach initiatives. • Serve as the primary point of contact for general inquiries, research, and collections assistance. • Contribute to social media campaigns and public relations and assist with information technology needs, virtual programming, and digital history initiatives at the historic site. • Handle some financial administration and office management responsibilities. BENEFITS: Generous benefits package, worth approximately 65% of salary, including: • Paid Time Off: o 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays. • Health Care Benefits: o Eligible employees and dependents can pick from a variety of affordable health insurance programs o Family dental and vision benefits at no additional cost • Additional Benefits: o New York State Employees’ Retirement System (ERS) Membership o NYS Deferred Compensation o Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds o Public Service Loan Forgiveness (PSLF) o Paid Parental / Family Leave To learn more about our benefits, visit: https://parks.ny.gov/employment/benefits.aspx Some positions may require additional credentials or a background check to verify your identity. Closing Date/Time: 05/31/24
May 17, 2024
Full Time
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).* To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are: Three years of qualifying experience** in a historic house museum, in a historical society, within the history section of a museum, in the department of a governmental agency having responsibility for historic museums or historic sites, in an art gallery, or in a cultural center, OR an Associate's degree*** or higher AND one year of qualifying experience** in a historic house museum, in a historical society, within the history section of a museum, in the department of a governmental agency having responsibility for historic museums or historic sites, in an art gallery, or in a cultural center. You must clearly list this information on your application. *For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. **Qualifying experience is defined as experience presenting and/or guiding interpretive tours or programs; conducting historical and/or curatorial research on persons, places, events or museum objects; and performing collections management duties (accessioning, cataloging and conducting inventories). ***Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list of acceptable companies who provide this service. This information can also be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee. Duties Description The selected candidate will be assigned interchangeably to one or more of the following areas which duties include but are not limited to the following: Program: • Under the direction of the Historic Site Manager or the Interpretive Programs Assistant, help coordinate site programs (on and off-site school programs, events, outreach programs, focus tours, and general tour offerings). • Conduct research, guide interpretive tours, develop outreach program and blog posts. • Attends regular team meetings to develop the annual calendar of public offerings. • Helps maintain the reference library for researchers and staff. Office / Maintenance: • Includes entering payroll, attendance and revenue, making bank deposits, payment of invoices through NYS accounting and tracking systems. This may include creating a work order for regional maintenance. Includes maintaining internal controls and completing required daily, weekly and monthly paperwork. • Includes assisting in all operations of the site, including working the reception desk, regular monitoring of the AED unit, helping to clean the office and public spaces, and keeping outside walkways clear of debris, snow, and ice. Collections Management: • Monitor and care for objects in the exhibits and in onsite storage. Monitor heat and humidity levels in the mansion. Download the data loggers to the EClimate Notebook • Participate in deep cleaning of the mansion during January, February, March, and April. Help keep the mansion and its objects clean during the remainder of the year. • Help monitor Schuyler's eBay activity and notify staff. Record all available items in our digital files. Responsibilities may include collections committee agenda requests and attending meetings at Peebles Island. Supervisory Duties: • Includes assisting in hiring, training and supervising of temporary and seasonal staff members, as well as interns and volunteers, as delegated by the IPA. • Training includes required agency training, museum standards training, training in state and site operations and in historical interpretation. • Under the direction of the historic site manager, the historic site assistant will follow all agency policies and procedures and ensure that site T&S employees do the same. Community Outreach / Digital History: • Includes working with Friends of Schuyler Mansion and their board activities and possibly being the site representative on select Friends committees. Occasionally the IPA or the HSA may be asked to fill in for the site manager at FOSM boar meetings (which may not always be scheduled during regular work hours). • Under the direction of the HSM or the IPA, the HSA will actively work with partners for programming, community initiatives and for cultural cohesion. • Public relations responsibilities include writing press releases, articles for the newsletter and Schuyler Mansion Blogspot, checking the site’s webpage and agency calendar regularly for accuracy • Working with the team to update the site social media pages with appropriate and timely posts. • Updating community calendars, blogs and websites with current events. • Enthusiastically promotes temporary exhibits and opportunities that arise. • Generally, works to promote Schuyler Mansion to new audiences and the greater community to gain widespread support for the tour program, special programs and events, the historic site restorations needs and improvements and for our partners including Friends of Schuyler Mansion. Additional Comments OPERATING NEEDS: Under the supervision of the Historic Site Manager, the Historic Site Assistant will: • Contribute to the development and delivery of interpretive programs including tours, educational programs, and outreach initiatives. • Serve as the primary point of contact for general inquiries, research, and collections assistance. • Contribute to social media campaigns and public relations and assist with information technology needs, virtual programming, and digital history initiatives at the historic site. • Handle some financial administration and office management responsibilities. BENEFITS: Generous benefits package, worth approximately 65% of salary, including: • Paid Time Off: o 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays. • Health Care Benefits: o Eligible employees and dependents can pick from a variety of affordable health insurance programs o Family dental and vision benefits at no additional cost • Additional Benefits: o New York State Employees’ Retirement System (ERS) Membership o NYS Deferred Compensation o Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds o Public Service Loan Forgiveness (PSLF) o Paid Parental / Family Leave To learn more about our benefits, visit: https://parks.ny.gov/employment/benefits.aspx Some positions may require additional credentials or a background check to verify your identity. Closing Date/Time: 05/31/24