California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-Time, Management Personnel Plan (MPP I) Anticipated Hiring Amount: $47,265 - $83,004 annually (Commensurate with qualifications and experience) Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : Open Until Filled First Application Review: April 2, 2024 THE DEPARTMENT: The Office of Student Success provides leadership far multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight far academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, academic renewal, and records the completion of culminating experiences. Student Success provides oversight far University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community far Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES: Advising Center Oversight Oversee the development, implementation, and ongoing assessment of the advising interventions in the Bronco Advising Center, Undeclared Advising Program, Early Support Services, e-Advising technology, Advising Professional Development, and Graduation Pledge Programs. Associate Director will be responsible for monitoring intervention management, reporting, and student progress, and working with staff to develop strategies for improvement when needed. Oversee the building and implementation of e-advising technology and advising professional development programming. In collaboration with the Exec Director, Senior Assoc. Director, and other Associate Director, oversee the design and implementation of common advising initiatives within assigned college. Initiatives include freshman and transfer orientation, mandatory advising, graduation check advising, advising for students in academic difficulty, and advising campaigns to identify students needing additional support to achieve educational goals. Foster and implement a culturally responsive framework that promotes equity- minded advising practices within their assigned teams. Implement retention initiatives based on student data and delivery outcomes. Monitor student success data (retention, graduation, academic standing, success marker completion) and develop strategies to improve student success. Use key data points from key CPP Connect tools and resources such as CPP Connect Planner and mobile app. Leverage data to make informed decisions about advising utilization, interventions, and improvements. Work with Exec. Director of University and other Student Success leadership to align services and operations so that there is one cohesive University advisement plan In collaboration with the Communication Specialist, oversee the maintenance of the university-level advising websites, videos, and social media to align with university- level information and to standardize the quality and volume of content shared with students. Partner with assigned Colleges' Associate Deans, Chairs, and Faculty Fellows to develop strategies to collaborate and offer students a cohesive advising experience from both faculty and staff advisors. Partner with Orientation Services on the advising component of orientation, including online orientation modules, LMS-based tools, advising communication, enrollment appointments, and advising tools. Participate in University and College-level committees and projects as assigned. Ensure that adequate data on academic advising and student success is collected, maintained and disseminated to the Director, Assistant Vice President and Associate Provost and other appropriate university leaders Communicate regularly with Director and Assistance Vice President about potential institutional barriers impacting student success. Develop potential solutions and collaborate with colleagues in other colleges to explore the broad application of issues and resolutions. Other duties as assigned Supervising and Support Staff In collaboration with OSS leadership, recruit, train, supervise and provide general direction to the Undeclared Advising team, the Early Support Services team, the Bronco Advising Center team, the e-Advising Technology Coordinator, and the Senior Coordinators for University Advising and the Bronco Advising Center. Engage in weekly check-ins to assess progress. In partnership with the Senior Coordinator of University Advising, develop, implement, and manage training that address staff needs but also foster diversity, inclusion, and cultural competence. Ensure that staff are utilizing key advising tools including BroncoDirect, CPP Connect scheduler, CPP Connect Planner, curriculum sheets, On Base, and others. Serve as the HEERA manager for the Student Success Ambassadors. In collaboration with the Senior Coordinator for University Advising and the College Advising Coordinators, recruit, train, supervise, and provide general support for the Ambassadors. Advising Ensures that students experience a consistent and equitable process for receiving high-quality academic advising in a supportive, efficient and timely manner. Review and resolve complicated advising cases that involve multiple colleges. Make recommendation and escalate when appropriate. Promote advising practices grounded in equity, inclusion and social justice. Candidates for the position need to be accomplished individuals with knowledge of, and experience with, student success issues in higher education, best practices in academic advising and how to evaluate them and supporting first-generation and diverse student populations. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. QUALIFICATIONS: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling and advising practice, higher education policy and processes, and leadership. 5 years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, in analysis and resolution of complex student services problems, and in developing, implementing, and navigating complex advising and student success policies and procedures. Thorough knowledge of advising and student success-related policies, procedures, and practices. Knowledge of leadership principles and practices including organizational, personnel and fiscal management; ability to collect, analyze and leverage data to drive decision-making, general knowledge of advanced statistical and research methods, ability to generate reports and synthesize information to provide actionable recommendations. Ability to interpret and execute policies that typically affect employees in their area; provide direction and monitor work performance; collaborate across divisions, departments, and institutions to meet students' needs. Ability to carry out very complex assignments without detailed instructions; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED EXPERIENCE: Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. A master's degree in Higher Education Leadership, Student Affairs, Counseling, Clinical Psychology, Social Work or a job related field. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 20, 2024
Type of Appointment: Full-Time, Management Personnel Plan (MPP I) Anticipated Hiring Amount: $47,265 - $83,004 annually (Commensurate with qualifications and experience) Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : Open Until Filled First Application Review: April 2, 2024 THE DEPARTMENT: The Office of Student Success provides leadership far multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight far academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, academic renewal, and records the completion of culminating experiences. Student Success provides oversight far University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community far Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES: Advising Center Oversight Oversee the development, implementation, and ongoing assessment of the advising interventions in the Bronco Advising Center, Undeclared Advising Program, Early Support Services, e-Advising technology, Advising Professional Development, and Graduation Pledge Programs. Associate Director will be responsible for monitoring intervention management, reporting, and student progress, and working with staff to develop strategies for improvement when needed. Oversee the building and implementation of e-advising technology and advising professional development programming. In collaboration with the Exec Director, Senior Assoc. Director, and other Associate Director, oversee the design and implementation of common advising initiatives within assigned college. Initiatives include freshman and transfer orientation, mandatory advising, graduation check advising, advising for students in academic difficulty, and advising campaigns to identify students needing additional support to achieve educational goals. Foster and implement a culturally responsive framework that promotes equity- minded advising practices within their assigned teams. Implement retention initiatives based on student data and delivery outcomes. Monitor student success data (retention, graduation, academic standing, success marker completion) and develop strategies to improve student success. Use key data points from key CPP Connect tools and resources such as CPP Connect Planner and mobile app. Leverage data to make informed decisions about advising utilization, interventions, and improvements. Work with Exec. Director of University and other Student Success leadership to align services and operations so that there is one cohesive University advisement plan In collaboration with the Communication Specialist, oversee the maintenance of the university-level advising websites, videos, and social media to align with university- level information and to standardize the quality and volume of content shared with students. Partner with assigned Colleges' Associate Deans, Chairs, and Faculty Fellows to develop strategies to collaborate and offer students a cohesive advising experience from both faculty and staff advisors. Partner with Orientation Services on the advising component of orientation, including online orientation modules, LMS-based tools, advising communication, enrollment appointments, and advising tools. Participate in University and College-level committees and projects as assigned. Ensure that adequate data on academic advising and student success is collected, maintained and disseminated to the Director, Assistant Vice President and Associate Provost and other appropriate university leaders Communicate regularly with Director and Assistance Vice President about potential institutional barriers impacting student success. Develop potential solutions and collaborate with colleagues in other colleges to explore the broad application of issues and resolutions. Other duties as assigned Supervising and Support Staff In collaboration with OSS leadership, recruit, train, supervise and provide general direction to the Undeclared Advising team, the Early Support Services team, the Bronco Advising Center team, the e-Advising Technology Coordinator, and the Senior Coordinators for University Advising and the Bronco Advising Center. Engage in weekly check-ins to assess progress. In partnership with the Senior Coordinator of University Advising, develop, implement, and manage training that address staff needs but also foster diversity, inclusion, and cultural competence. Ensure that staff are utilizing key advising tools including BroncoDirect, CPP Connect scheduler, CPP Connect Planner, curriculum sheets, On Base, and others. Serve as the HEERA manager for the Student Success Ambassadors. In collaboration with the Senior Coordinator for University Advising and the College Advising Coordinators, recruit, train, supervise, and provide general support for the Ambassadors. Advising Ensures that students experience a consistent and equitable process for receiving high-quality academic advising in a supportive, efficient and timely manner. Review and resolve complicated advising cases that involve multiple colleges. Make recommendation and escalate when appropriate. Promote advising practices grounded in equity, inclusion and social justice. Candidates for the position need to be accomplished individuals with knowledge of, and experience with, student success issues in higher education, best practices in academic advising and how to evaluate them and supporting first-generation and diverse student populations. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. QUALIFICATIONS: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling and advising practice, higher education policy and processes, and leadership. 5 years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, in analysis and resolution of complex student services problems, and in developing, implementing, and navigating complex advising and student success policies and procedures. Thorough knowledge of advising and student success-related policies, procedures, and practices. Knowledge of leadership principles and practices including organizational, personnel and fiscal management; ability to collect, analyze and leverage data to drive decision-making, general knowledge of advanced statistical and research methods, ability to generate reports and synthesize information to provide actionable recommendations. Ability to interpret and execute policies that typically affect employees in their area; provide direction and monitor work performance; collaborate across divisions, departments, and institutions to meet students' needs. Ability to carry out very complex assignments without detailed instructions; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED EXPERIENCE: Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. A master's degree in Higher Education Leadership, Student Affairs, Counseling, Clinical Psychology, Social Work or a job related field. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Management Personnel Plan (MPP I) Anticipated Hiring Amount: $47,265 - $83,004 annually (Commensurate with qualifications and experience) Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date: Open Until Filled First Application Review: March 27, 2024 ABOUT THE DEPARTMENT The Office of Student Success provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona’s diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight for academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, academic renewal, and records the completion of culminating experiences. Student Success provides oversight for University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community for Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES College Advising Center Oversight: Oversee the development, implementation, and ongoing assessment of an advising caseload model for each assigned College’s staff advisors. Associate Directors will be responsible for monitoring caseload management, reporting, and student progress, and working with staff to develop strategies for improvement when needed. In collaboration with the Director, oversee the design and implementation of common advising initiatives within assigned college. Initiatives include freshman and transfer orientation, mandatory advising, graduation check advising, advising for students in academic difficulty, and advising campaigns to identify students needing additional support to achieve educational goals. Foster and implement a culturally responsive framework that promotes equity-minded advising practices within their assigned teams. Implement retention initiatives based on student data and delivery outcomes. Monitor student success data (retention, graduation, academic standing, success marker completion) and develop strategies to improve student success Provide critical leadership by serving as the primary liaison between College advising centers and Office of Student Success Use key data points from key CPP Connect tools and resources such as CPP Connect Planner and mobile app. Leverage data to make informed decisions about advising utilization, interventions, and improvements. Work with Executive Director of University and other Student Success leadership to align services and operations so that there is one cohesive University advisement plan In collaboration with the Communication Specialist, oversee the redevelopment of the assigned Colleges’ advising websites, videos, and social media to align with university-level information and to standardize the quality and volume of content shared with students. Partner with assigned Colleges’ Associate Deans, Chairs, and Faculty Fellows to develop strategies to collaborate and offer students a cohesive advising experience from both faculty and staff advisors. Partner with Orientation Services on the advising component of orientation, including online orientation modules, LMS-based tools, advising communication, enrollment appointments, and advising tools. Participate in University and College-level committees and projects as assigned. Ensure that adequate data on academic advising and student success is collected, maintained and disseminated to the Director, Assistant Vice President and Associate Provost and other appropriate university leaders. Communicate regularly with Director and Assistance Vice President about potential institutional barriers impacting student success. Develop potential solutions and collaborate with colleagues in other colleges to explore the broad application of issues and resolutions. Other duties as assigned Supervising and Supporting Staff: In collaboration with OSS leadership, recruit, train, supervise and provide general direction to the Advising Coordinators and Student Success Advisors in each assigned College. Engage in weekly check-ins to assess progress. In partnership with the Senior Coordinator of University Advising, develop, implement, and manage training that address staff needs but also foster diversity, inclusion, and cultural competence. Ensure that staff are utilizing key advising tools including BroncoDirect, CPP Connect scheduler, CPP Connect Planner, curriculum sheets, OnBase, and others. Serve as the HEERA manager for the Student Success Ambassadors. In collaboration with the Senior Coordinator for University Advising and the College Advising Coordinators, recruit, train, supervise, and provide general support for the Ambassadors. Advising: Ensures that students experience a consistent and equitable process for receiving high-quality academic advising in a supportive, efficient and timely manner. Review and resolve complicated advising cases that involve multiple colleges. Make recommendation and escalate when appropriate. Promote advising practices grounded in equity, inclusion and social justice. Candidates for the position need to be accomplished individuals with knowledge of, and experience with, student success issues in higher education, best practices in academic advising and how to evaluate them and supporting first-generation and diverse student populations. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling and advising practice, higher education policy and processes, and leadership. 5 years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, in analysis and resolution of complex student services problems, and in developing, implementing, and navigating complex advising and student success policies and procedures. Thorough knowledge of advising and student success-related policies, procedures and practices. Knowledge of leadership principles and practices including organizational, personnel and fiscal management; ability to collect, analyze and leverage data to drive decision-making, general knowledge of advanced statistical and research methods, ability to generate reports and synthesize information to provide actionable recommendations. Ability to interpret and execute policies that typically affect employees in their area; provide direction and monitor work performance; collaborate across divisions, departments, and institutions to meet students’ needs. Ability to carry out very complex assignments without detailed instructions; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED QUALIFICATIONS List desirable or preferred qualifications. Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. A master’s degree in Higher Education Leadership, Student Affairs, Counseling, Clinical Psychology, Social Work or a job related field. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,938 and maximum $11,703 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 14, 2024
Type of Appointment : Full-Time, Management Personnel Plan (MPP I) Anticipated Hiring Amount: $47,265 - $83,004 annually (Commensurate with qualifications and experience) Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date: Open Until Filled First Application Review: March 27, 2024 ABOUT THE DEPARTMENT The Office of Student Success provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona’s diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight for academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, academic renewal, and records the completion of culminating experiences. Student Success provides oversight for University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community for Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES College Advising Center Oversight: Oversee the development, implementation, and ongoing assessment of an advising caseload model for each assigned College’s staff advisors. Associate Directors will be responsible for monitoring caseload management, reporting, and student progress, and working with staff to develop strategies for improvement when needed. In collaboration with the Director, oversee the design and implementation of common advising initiatives within assigned college. Initiatives include freshman and transfer orientation, mandatory advising, graduation check advising, advising for students in academic difficulty, and advising campaigns to identify students needing additional support to achieve educational goals. Foster and implement a culturally responsive framework that promotes equity-minded advising practices within their assigned teams. Implement retention initiatives based on student data and delivery outcomes. Monitor student success data (retention, graduation, academic standing, success marker completion) and develop strategies to improve student success Provide critical leadership by serving as the primary liaison between College advising centers and Office of Student Success Use key data points from key CPP Connect tools and resources such as CPP Connect Planner and mobile app. Leverage data to make informed decisions about advising utilization, interventions, and improvements. Work with Executive Director of University and other Student Success leadership to align services and operations so that there is one cohesive University advisement plan In collaboration with the Communication Specialist, oversee the redevelopment of the assigned Colleges’ advising websites, videos, and social media to align with university-level information and to standardize the quality and volume of content shared with students. Partner with assigned Colleges’ Associate Deans, Chairs, and Faculty Fellows to develop strategies to collaborate and offer students a cohesive advising experience from both faculty and staff advisors. Partner with Orientation Services on the advising component of orientation, including online orientation modules, LMS-based tools, advising communication, enrollment appointments, and advising tools. Participate in University and College-level committees and projects as assigned. Ensure that adequate data on academic advising and student success is collected, maintained and disseminated to the Director, Assistant Vice President and Associate Provost and other appropriate university leaders. Communicate regularly with Director and Assistance Vice President about potential institutional barriers impacting student success. Develop potential solutions and collaborate with colleagues in other colleges to explore the broad application of issues and resolutions. Other duties as assigned Supervising and Supporting Staff: In collaboration with OSS leadership, recruit, train, supervise and provide general direction to the Advising Coordinators and Student Success Advisors in each assigned College. Engage in weekly check-ins to assess progress. In partnership with the Senior Coordinator of University Advising, develop, implement, and manage training that address staff needs but also foster diversity, inclusion, and cultural competence. Ensure that staff are utilizing key advising tools including BroncoDirect, CPP Connect scheduler, CPP Connect Planner, curriculum sheets, OnBase, and others. Serve as the HEERA manager for the Student Success Ambassadors. In collaboration with the Senior Coordinator for University Advising and the College Advising Coordinators, recruit, train, supervise, and provide general support for the Ambassadors. Advising: Ensures that students experience a consistent and equitable process for receiving high-quality academic advising in a supportive, efficient and timely manner. Review and resolve complicated advising cases that involve multiple colleges. Make recommendation and escalate when appropriate. Promote advising practices grounded in equity, inclusion and social justice. Candidates for the position need to be accomplished individuals with knowledge of, and experience with, student success issues in higher education, best practices in academic advising and how to evaluate them and supporting first-generation and diverse student populations. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling and advising practice, higher education policy and processes, and leadership. 5 years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, in analysis and resolution of complex student services problems, and in developing, implementing, and navigating complex advising and student success policies and procedures. Thorough knowledge of advising and student success-related policies, procedures and practices. Knowledge of leadership principles and practices including organizational, personnel and fiscal management; ability to collect, analyze and leverage data to drive decision-making, general knowledge of advanced statistical and research methods, ability to generate reports and synthesize information to provide actionable recommendations. Ability to interpret and execute policies that typically affect employees in their area; provide direction and monitor work performance; collaborate across divisions, departments, and institutions to meet students’ needs. Ability to carry out very complex assignments without detailed instructions; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED QUALIFICATIONS List desirable or preferred qualifications. Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. A master’s degree in Higher Education Leadership, Student Affairs, Counseling, Clinical Psychology, Social Work or a job related field. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,938 and maximum $11,703 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary As a key leader within the Office of Housing Administration at SDSU, the Custodial Manager plays a crucial role in not just maintaining the cleanliness and safety of our on-campus residential facilities but also in fostering a community where respect, inclusivity, collaboration, and personal growth are at the forefront. This position is about much more than oversight and operations; it’s about being a compassionate and empathetic leader dedicated to the success and development of each team member and enhancing the overall student experience. In close collaboration with the Executive Director, Senior Associate Director, Associate and Assistant Directors, other managers, staff, and students, the Custodial Manager helps to embody and promote the mission, vision, and values of the Office of Housing Administration. This role is central to creating a positive, supportive environment that encourages respect, inclusivity, and continuous learning among staff and contributes to a living environment that supports academic success and personal development for students. The Custodial Manager’s responsibilities are diverse and impactful, including financial management, staff supervision and development, site inspections, and promoting a culture of safety. However, the heart of this role lies in the commitment to nurturing a team that is as invested in their own growth as they are in providing a clean, secure, and nurturing environment for our students. This position is pivotal in ensuring our residential facilities contribute positively to the quality of life and housing experience of our on-campus residents, thereby supporting the broader SDSU community in fostering conditions conducive to academic achievement and personal growth. This role is an opportunity for someone who is not only adept in the operational aspects of custodial management but who also shines as a leader passionate about making a difference in the lives of their team and the students we serve. If you are someone who sees leadership as a chance to empower and uplift others, while contributing to a vital part of our students’ educational journey, we invite you to apply for the Custodial Manager position. This is a full-time (1.0 time-base), benefits eligible, at will position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 7:00 a.m. to 3:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of Housing Administration (OHA) is a self-funded operation responsible for planning, providing, and administering housing operations, services, and facilities with over 100 employees and over 150 student assistants with an annual operating budget exceeding $136,000,000. OHA provides housing for over 8,500 students in 25 communities with over 2 million sq. ft. of residential facilities. The OHA manages the operation of residence halls, apartments, and conference and event spaces. The OHA supports the educational mission of the Residential Education Office (REO) while providing business operations for all housing-related functions in support of a quality environment to enhance the student educational experience. For more information regarding the Office of Housing Administration, click here . Education and Experience Bachelor's degree and five years of supervisory experience in a facilities operation environment or equivalent combination of education and experience. Licenses and/or Certifications Valid California Driver’s License or have the ability to obtain one within 10 days of hire. LEED Accredited Professional (to be completed within 1 year of employment) Certified Facilities Educational Planner (APPA) (to be completed within 1 year of employment) Key Qualifications Ability to analyze and respond appropriately to emergency situations and to recognize, secure and report unsafe conditions immediately. Knowledge of safe working techniques and safety equipment and must be aware of the typical hazards of the workplace as well as the special hazards that may be encountered (biohazards, chemicals, asbestos/lead containing materials). Ability to understand, interpret, apply and convey to others university and departmental policies and procedures. Proficient in Excel and Word. Experience providing leadership and supervision to a large group of employees. Proficiency in Spanish is preferred. Compensation and Benefits San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes: Extensive Leave benefits: 15 paid holidays, 24 vacation days, and 12 sick days per year; Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits; An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and California State University system fee reduction program (fee waiver) for the employee or their qualified dependent. Anticipated hiring range: $90,000 - $100,000 Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 4, 2024 To receive full consideration, apply by March 3, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu Advertised: Feb 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary As a key leader within the Office of Housing Administration at SDSU, the Custodial Manager plays a crucial role in not just maintaining the cleanliness and safety of our on-campus residential facilities but also in fostering a community where respect, inclusivity, collaboration, and personal growth are at the forefront. This position is about much more than oversight and operations; it’s about being a compassionate and empathetic leader dedicated to the success and development of each team member and enhancing the overall student experience. In close collaboration with the Executive Director, Senior Associate Director, Associate and Assistant Directors, other managers, staff, and students, the Custodial Manager helps to embody and promote the mission, vision, and values of the Office of Housing Administration. This role is central to creating a positive, supportive environment that encourages respect, inclusivity, and continuous learning among staff and contributes to a living environment that supports academic success and personal development for students. The Custodial Manager’s responsibilities are diverse and impactful, including financial management, staff supervision and development, site inspections, and promoting a culture of safety. However, the heart of this role lies in the commitment to nurturing a team that is as invested in their own growth as they are in providing a clean, secure, and nurturing environment for our students. This position is pivotal in ensuring our residential facilities contribute positively to the quality of life and housing experience of our on-campus residents, thereby supporting the broader SDSU community in fostering conditions conducive to academic achievement and personal growth. This role is an opportunity for someone who is not only adept in the operational aspects of custodial management but who also shines as a leader passionate about making a difference in the lives of their team and the students we serve. If you are someone who sees leadership as a chance to empower and uplift others, while contributing to a vital part of our students’ educational journey, we invite you to apply for the Custodial Manager position. This is a full-time (1.0 time-base), benefits eligible, at will position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 7:00 a.m. to 3:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of Housing Administration (OHA) is a self-funded operation responsible for planning, providing, and administering housing operations, services, and facilities with over 100 employees and over 150 student assistants with an annual operating budget exceeding $136,000,000. OHA provides housing for over 8,500 students in 25 communities with over 2 million sq. ft. of residential facilities. The OHA manages the operation of residence halls, apartments, and conference and event spaces. The OHA supports the educational mission of the Residential Education Office (REO) while providing business operations for all housing-related functions in support of a quality environment to enhance the student educational experience. For more information regarding the Office of Housing Administration, click here . Education and Experience Bachelor's degree and five years of supervisory experience in a facilities operation environment or equivalent combination of education and experience. Licenses and/or Certifications Valid California Driver’s License or have the ability to obtain one within 10 days of hire. LEED Accredited Professional (to be completed within 1 year of employment) Certified Facilities Educational Planner (APPA) (to be completed within 1 year of employment) Key Qualifications Ability to analyze and respond appropriately to emergency situations and to recognize, secure and report unsafe conditions immediately. Knowledge of safe working techniques and safety equipment and must be aware of the typical hazards of the workplace as well as the special hazards that may be encountered (biohazards, chemicals, asbestos/lead containing materials). Ability to understand, interpret, apply and convey to others university and departmental policies and procedures. Proficient in Excel and Word. Experience providing leadership and supervision to a large group of employees. Proficiency in Spanish is preferred. Compensation and Benefits San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes: Extensive Leave benefits: 15 paid holidays, 24 vacation days, and 12 sick days per year; Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits; An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and California State University system fee reduction program (fee waiver) for the employee or their qualified dependent. Anticipated hiring range: $90,000 - $100,000 Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 4, 2024 To receive full consideration, apply by March 3, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu Advertised: Feb 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF OAKLAND, CA
Oakland, California, United States
The Position ***Continuous Recruitment*** Recruitment may close at any time Interested candidates are encouraged to apply immediately The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. The City of Oakland is currently recruiting to fill three (3) Transportation Engineer vacancies within the Department of Transportation. The eligibility lists established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable. Why Join the City of Oakland, Department of Transportation? The Oakland Department of Transportation's (OakDOT) mission is to envision, plan, build, operate and maintain a transportation system for the City of Oakland and assure safe, equitable, and sustainable access and mobility for residents, businesses and visitors. OakDOT is committed to designing traffic and transportation solutions that work to meet the needs of all Oaklanders and reduce existing inequities. OakDOT staff apply strong engineering, planning, policy and implementation expertise to advance mobility, accessibility, equity, safety and sustainability on our transportation system. The ideal candidate is a customer service-oriented professional with the ability to develop and deliver plans, projects, and programs within the Department of Transportation. The three (3) current vacancies will be located within one of OakDOT’s seven sections, listed below. These positions will represent and further the City's commitment to racial equity in all transportation engineering work. We are looking for someone who is: Creative, persistent, and excited to be part of a motivated and talented team that focuses on innovative and equitable solutions to challenging and technical problems. Knowledgeable in traffic engineering principles and practices and stays up to date with latest developments in technology and methodology. Adaptable and independent : You are self-motivated and able to exercise a high degree of independent judgment, being able to design and interpret engineering plans, resolve technical problems, and interact with the public effectively. A proven leader: You possess leadership qualities and the ability to lead, direct, and train assigned staff. You will be responsible for providing lead direction and technical training to team members, which requires strong leadership skills. Passionate about sustainable and safe transportation : You should have a genuine passion for sustainable transportation solutions and safety improvements and be motivated to contribute to the development of a transportation system that benefits the community and supports the city's sustainability goals. What you will typically be responsible for: Performing professional engineering transportation, traffic, and civil engineering work. Preparing project documents for the planning, design, construction, integration, deployment, and operations of multi-modal transportation and related projects to enhance safety, accessibility, mobility, and sustainability. Supervising, preparing, and reviewing transportation improvement plans, specifications, and cost estimates; designing traffic signal configurations and operations; developing traffic related geometric layouts; and preparing and reviewing traffic control plans. Reviewing transportation studies, performing investigations and submitting recommendations regarding the installation of traffic control devices. Meeting with and serving as liaison to City departments, other agencies, and business and citizen groups; providing technical information as needed; and presenting information at public meetings. Participating in capital improvement projects as they relate to traffic and transportation; administering consultant and construction contracts; and performing project inspection. Providing lead direction and technical training to assigned technical and professional staff. This is the journey-level classification in the professional transportation engineering series. Incumbents receive general supervision from management staff including Supervising Transportation Engineer, Project Manager or Senior Transportation Planner and directs and supervises assigned technical and professional staff. * Read the complete job description by clicking on the link below: Transportation Engineer * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland A few reasons you might love this job: The City of Oakland is committed to reducing existing inequities in transportation engineering work. The department strives to design traffic and transportation solutions that meet the needs of all residents while advancing safety improvements. You will be interacting with various stakeholders, including City departments, agencies, businesses, and citizens. This service-oriented aspect allows candidates to make meaningful connections with the community they serve and collaborate with different groups to improve transportation and safety. You will work on complex and transformative infrastructure projects, providing a sense of accomplishment and pride in contributing to the development of Oakland's transportation system. The transportation sector is constantly evolving, and this job offers opportunities to work with new technologies, software, and innovative approaches in transportation planning and design. This environment encourages candidates to stay updated with industry advancements. A few challenges you might face in this job: You will be assessing and understanding the needs of stakeholders, including citizens, businesses, partner agencies, and the community to collaborate towards a shared outcome. While the City of Oakland is committed to reducing existing inequities, achieving equity goals in transportation engineering work can be challenging due to various factors, including budget constraints, competing priorities, and community expectations. Oakland is a major city with diverse neighborhoods and traffic challenges. Working in an urban environment may present unique engineering and logistical challenges that candidates must navigate effectively. Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking: Analytically and logically evaluating information, propositions, and claims Mathematical Facility: Performing computations and solving mathematical problems Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Professional & Technical Expertise: Applying technical subject matter to the job Using Technology: Working with electronic hardware and software applications Attention to Detail: Focusing on the details of work content, work steps, and final work products Innovative Problem Solving: Identifying and analyzing problems in order to propose new and better ways of doing things Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Leadership: Guiding and encouraging others to accomplish a common goal Teamwork: Collaborating with others to achieve shared goals Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives The following section describes the various OakDOT sections and their functions at the City. Candidates may be referred to interview with one or more teams that have a vacancy as part of the continuous eligibility list. Traffic Capital Projects The Traffic Capital Projects (TCP) section prepares complete design documents which include the preparation of plans, specifications and cost estimates for project bids and award for construction. Our main tools for production are comprised of design manual compliance and standards (City & Caltrans); software that includes AutoCAD Civil3D, AGI32 for lighting analysis, and Synchro for traffic timing. TCP also provides design services for other sections that include the Planning section and the Neighborhood Traffic Safety section for roadway safety projects. Projects are typically roadway safety, access, and circulation improvements that are mostly federally and locally funded. In our team, we do Civil/Transportation design comprising of Roadway Geometry, Traffic Signal, Pedestrian and Bicycle safety devices, and the City’s Intelligent Transportation System (ITS) design. Complete Streets Paving & Sidewalks Complete Streets Paving & Sidewalks produces PS&E for pavement rehabilitation and pavement maintenance projects, including design of curb ramps, signage and striping, and pavement treatment. The team’s workplan follows the adopted 2022 5-Year Paving Plan which promotes an equitable prioritization of paving in underserved neighborhoods, along with curb ramps and sidewalks prioritization plans. Additional goals of the program are to advance safety improvements on high injury corridors; incorporate new design standards for transit, pedestrian, and bicycle facilities; and implement neighborhood safety and Safe Routes to School improvements. Traffic Engineering The Traffic Engineering section operates programs that improve roadway safety for schools and residential/commercial neighborhoods and supports inter-departmental and jurisdictional projects. Typical work involves helping residents slow down traffic in their neighborhood, working with principals to improve pedestrian safety around schools, setting speed limits for the police to enforce, restricting parking on narrow streets for the fire department to access, and reviewing neighboring jurisdictions' projects that impact Oakland streets. The team also delivers small-scale capital improvement projects funded by in -house budget and outside grants for which the team applies and competes. The selected candidate will be the lead Engineer in either inter-departmental or small capital projects, both of which are supported by Assistant Engineers. Bicycle & Pedestrian Program The Bicycle & Pedestrian Program facilitates, coordinates, and oversees the implementation of the City’s Bicycle and Pedestrian Plans and supports OakDOT in creating, managing, and analyzing transportation data. The Program designs and delivers low-cost/high-impact projects and provides staff support to the City’s Bicyclist and Pedestrian Advisory Commission. Multimodal Corridor Operations The Multimodal Corridor Operations section maintains, operates, and improves Oakland's Advanced Traffic Management System (ATMS). The section operates more than 700 traffic signals, High-intensity Activated crossWalK (HAWK) signals, and Rectangular Rapid Flashing Beacon (RRFB) and works closely with the City's Maintenance Section to maintain and upgrade these existing devices. The section collaborates with AC Transit, Caltrans, Metropolitan Transportation Commission (MTC), and Port of Oakland to improve regional traffic safety. The section also works systematically to improve pedestrian and bicyclist safety through traffic signal timing and traffic signal upgrades. Right of Way (ROW) Management and Engineering Services The Right-of-Way Management Engineering Services section administers Oakland's public space regulations. Our Engineers and Permit Technicians facilitate third-party improvements in the right-of-way, including privately constructed public infrastructure, parklet, curb gutter sidewalk, sewer lateral, excavation, obstruction, and encroachment permits. Engineering Services also reviews and approves parcel maps, final maps, right-of-way vacations, street renaming, easements and dedications. Working closely with Right-of-Way Management Construction Inspections, Engineering Services coordinates private infrastructure improvements with City-led capital projects and utility corridor projects. Engineering Services has expert level command of the Oakland Municipal Code and speaks for the agency in meetings with key stakeholders, including Oakland residents, developers, regional agencies, and public utilities. Major Projects Engineering Major Projects Engineering is responsible for the delivery of complex transportation engineering projects in Oakland. Working alongside Major Projects Planning to secure funding and coordinate with stakeholders, the section leads the design of engineering elements including complete streets and major roadways; bridges and rail overcrossings; pedestrian, bicycle, and transit safety and access improvements; sewer and storm facilities; landscape architecture; and traffic signals and intelligent transportation systems. The position will coordinate and collaborate with professional staff and other City departments, consultants and contractors, outside agencies, and developers in the delivery of these complex projects. Our goal is to support the implementation of transformative infrastructure identified in longstanding transportation plans and projects to connect neighborhoods in Oakland. We are seeking engineers who can bring their knowledge and experience to help achieve our goal to provide safe, more sustainable, and more equitable access to the community through this infrastructure. Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part time City employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education: A Bachelor's degree from an accredited college or university in civil engineering, transportation or a closely related field. Experience: Three (3) years of professional engineering experience in transportation or traffic engineering. Possession of a Master's Degree in Transportation Engineering may be substituted for one (1) year of professional experience. LICENSE OR CERTIFICATE / OTHER REQUIREMENTS: Possession of a valid registration as a civil or traffic engineer in the State of California or possession of a valid registration as a civil or traffic engineer in another state and the ability to obtain California registration either by reciprocity or at the next available examination for which the candidate can apply. Incumbents in this position are expected to operate automotive vehicles in the performance of assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be a cost effective or efficient method of traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Drivers' License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Supplemental Information About the Process Tentative Schedule: Applications Submitted During the Below Timeframe: Behavioral Consistency Questionnaire Sent to Qualified Candidates: January 20, 2024 - February 17, 2024 The Week of February 26, 2024 February 18, 2024 - March 17, 2024 The Week of March 25, 2024 March 18, 2024 - April 15, 2024 The Week of April 22, 2024 April 16, 2024 - May 14, 2024 The Week of May 20, 2024 Stage I: The first stage in the selection process will consist of a review of each applicant's employment application, a copy of a valid registration as a civil or traffic engineer in the State of California or possession of a valid registration as a civil or traffic engineer in another state and the ability to obtain California registration either by reciprocity or at the next available examination for which the candidate can apply. Be sure to scan and attach a copy of your valid registration as a civil or traffic engineer to your on-line application. Applications submitted without all required materials will not be given further consideration. Stage II: The second stage will consist of a Behavioral Consistency Questionnaire (BCQ) being sent to qualified candidates to complete and return. Subject matter experts will evaluate and rate the completed questionnaires. Applicant responses to the BCQs must demonstrate the knowledge, skills and abilities listed in the qualifications section of this announcement. The evaluation of BCQs may be weighted 100% of an applicant score (before residency and/or veteran points) and may determine rank on the eligible list. If a sufficient number of quality of application packets are received, the BCQ may be followed by a third stage and the most qualified applicants will be invited to the next stage. Meeting the minimum qualifications does not guarantee advancement to Stage III. The ranked eligible list may be developed directly from the written exam (BCQ) OR the results of Stage III. Candidates must earn a scale score of 70 in this examination process to be placed on the eligible list for employment consideration. This is a continuous recruitment; additional names of successful candidates may be added to the eligible list periodically; candidates’ names will be merged onto the existing eligible list and referred to hiring departments according to rank. Candidates who are on an active eligible list may not re-apply for the duration of the eligible list. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What's in it for you? 15 paid holidays Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Sick leave - Employees accrue 12 days per year Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents Negotiated salary increases of2.5% in July 2023 and January 2024, and 2% in July 2024 and March 2025 Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & Telecommuting. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm . If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Due to current events and pandemic-related safety concerns, City facilities may be closed to the public. Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Amber Allen, Assistant HR Analyst at aallen4@oaklandca.gov . The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements
Mar 08, 2024
Full Time
The Position ***Continuous Recruitment*** Recruitment may close at any time Interested candidates are encouraged to apply immediately The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. The City of Oakland is currently recruiting to fill three (3) Transportation Engineer vacancies within the Department of Transportation. The eligibility lists established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable. Why Join the City of Oakland, Department of Transportation? The Oakland Department of Transportation's (OakDOT) mission is to envision, plan, build, operate and maintain a transportation system for the City of Oakland and assure safe, equitable, and sustainable access and mobility for residents, businesses and visitors. OakDOT is committed to designing traffic and transportation solutions that work to meet the needs of all Oaklanders and reduce existing inequities. OakDOT staff apply strong engineering, planning, policy and implementation expertise to advance mobility, accessibility, equity, safety and sustainability on our transportation system. The ideal candidate is a customer service-oriented professional with the ability to develop and deliver plans, projects, and programs within the Department of Transportation. The three (3) current vacancies will be located within one of OakDOT’s seven sections, listed below. These positions will represent and further the City's commitment to racial equity in all transportation engineering work. We are looking for someone who is: Creative, persistent, and excited to be part of a motivated and talented team that focuses on innovative and equitable solutions to challenging and technical problems. Knowledgeable in traffic engineering principles and practices and stays up to date with latest developments in technology and methodology. Adaptable and independent : You are self-motivated and able to exercise a high degree of independent judgment, being able to design and interpret engineering plans, resolve technical problems, and interact with the public effectively. A proven leader: You possess leadership qualities and the ability to lead, direct, and train assigned staff. You will be responsible for providing lead direction and technical training to team members, which requires strong leadership skills. Passionate about sustainable and safe transportation : You should have a genuine passion for sustainable transportation solutions and safety improvements and be motivated to contribute to the development of a transportation system that benefits the community and supports the city's sustainability goals. What you will typically be responsible for: Performing professional engineering transportation, traffic, and civil engineering work. Preparing project documents for the planning, design, construction, integration, deployment, and operations of multi-modal transportation and related projects to enhance safety, accessibility, mobility, and sustainability. Supervising, preparing, and reviewing transportation improvement plans, specifications, and cost estimates; designing traffic signal configurations and operations; developing traffic related geometric layouts; and preparing and reviewing traffic control plans. Reviewing transportation studies, performing investigations and submitting recommendations regarding the installation of traffic control devices. Meeting with and serving as liaison to City departments, other agencies, and business and citizen groups; providing technical information as needed; and presenting information at public meetings. Participating in capital improvement projects as they relate to traffic and transportation; administering consultant and construction contracts; and performing project inspection. Providing lead direction and technical training to assigned technical and professional staff. This is the journey-level classification in the professional transportation engineering series. Incumbents receive general supervision from management staff including Supervising Transportation Engineer, Project Manager or Senior Transportation Planner and directs and supervises assigned technical and professional staff. * Read the complete job description by clicking on the link below: Transportation Engineer * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland A few reasons you might love this job: The City of Oakland is committed to reducing existing inequities in transportation engineering work. The department strives to design traffic and transportation solutions that meet the needs of all residents while advancing safety improvements. You will be interacting with various stakeholders, including City departments, agencies, businesses, and citizens. This service-oriented aspect allows candidates to make meaningful connections with the community they serve and collaborate with different groups to improve transportation and safety. You will work on complex and transformative infrastructure projects, providing a sense of accomplishment and pride in contributing to the development of Oakland's transportation system. The transportation sector is constantly evolving, and this job offers opportunities to work with new technologies, software, and innovative approaches in transportation planning and design. This environment encourages candidates to stay updated with industry advancements. A few challenges you might face in this job: You will be assessing and understanding the needs of stakeholders, including citizens, businesses, partner agencies, and the community to collaborate towards a shared outcome. While the City of Oakland is committed to reducing existing inequities, achieving equity goals in transportation engineering work can be challenging due to various factors, including budget constraints, competing priorities, and community expectations. Oakland is a major city with diverse neighborhoods and traffic challenges. Working in an urban environment may present unique engineering and logistical challenges that candidates must navigate effectively. Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking: Analytically and logically evaluating information, propositions, and claims Mathematical Facility: Performing computations and solving mathematical problems Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Professional & Technical Expertise: Applying technical subject matter to the job Using Technology: Working with electronic hardware and software applications Attention to Detail: Focusing on the details of work content, work steps, and final work products Innovative Problem Solving: Identifying and analyzing problems in order to propose new and better ways of doing things Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Leadership: Guiding and encouraging others to accomplish a common goal Teamwork: Collaborating with others to achieve shared goals Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives The following section describes the various OakDOT sections and their functions at the City. Candidates may be referred to interview with one or more teams that have a vacancy as part of the continuous eligibility list. Traffic Capital Projects The Traffic Capital Projects (TCP) section prepares complete design documents which include the preparation of plans, specifications and cost estimates for project bids and award for construction. Our main tools for production are comprised of design manual compliance and standards (City & Caltrans); software that includes AutoCAD Civil3D, AGI32 for lighting analysis, and Synchro for traffic timing. TCP also provides design services for other sections that include the Planning section and the Neighborhood Traffic Safety section for roadway safety projects. Projects are typically roadway safety, access, and circulation improvements that are mostly federally and locally funded. In our team, we do Civil/Transportation design comprising of Roadway Geometry, Traffic Signal, Pedestrian and Bicycle safety devices, and the City’s Intelligent Transportation System (ITS) design. Complete Streets Paving & Sidewalks Complete Streets Paving & Sidewalks produces PS&E for pavement rehabilitation and pavement maintenance projects, including design of curb ramps, signage and striping, and pavement treatment. The team’s workplan follows the adopted 2022 5-Year Paving Plan which promotes an equitable prioritization of paving in underserved neighborhoods, along with curb ramps and sidewalks prioritization plans. Additional goals of the program are to advance safety improvements on high injury corridors; incorporate new design standards for transit, pedestrian, and bicycle facilities; and implement neighborhood safety and Safe Routes to School improvements. Traffic Engineering The Traffic Engineering section operates programs that improve roadway safety for schools and residential/commercial neighborhoods and supports inter-departmental and jurisdictional projects. Typical work involves helping residents slow down traffic in their neighborhood, working with principals to improve pedestrian safety around schools, setting speed limits for the police to enforce, restricting parking on narrow streets for the fire department to access, and reviewing neighboring jurisdictions' projects that impact Oakland streets. The team also delivers small-scale capital improvement projects funded by in -house budget and outside grants for which the team applies and competes. The selected candidate will be the lead Engineer in either inter-departmental or small capital projects, both of which are supported by Assistant Engineers. Bicycle & Pedestrian Program The Bicycle & Pedestrian Program facilitates, coordinates, and oversees the implementation of the City’s Bicycle and Pedestrian Plans and supports OakDOT in creating, managing, and analyzing transportation data. The Program designs and delivers low-cost/high-impact projects and provides staff support to the City’s Bicyclist and Pedestrian Advisory Commission. Multimodal Corridor Operations The Multimodal Corridor Operations section maintains, operates, and improves Oakland's Advanced Traffic Management System (ATMS). The section operates more than 700 traffic signals, High-intensity Activated crossWalK (HAWK) signals, and Rectangular Rapid Flashing Beacon (RRFB) and works closely with the City's Maintenance Section to maintain and upgrade these existing devices. The section collaborates with AC Transit, Caltrans, Metropolitan Transportation Commission (MTC), and Port of Oakland to improve regional traffic safety. The section also works systematically to improve pedestrian and bicyclist safety through traffic signal timing and traffic signal upgrades. Right of Way (ROW) Management and Engineering Services The Right-of-Way Management Engineering Services section administers Oakland's public space regulations. Our Engineers and Permit Technicians facilitate third-party improvements in the right-of-way, including privately constructed public infrastructure, parklet, curb gutter sidewalk, sewer lateral, excavation, obstruction, and encroachment permits. Engineering Services also reviews and approves parcel maps, final maps, right-of-way vacations, street renaming, easements and dedications. Working closely with Right-of-Way Management Construction Inspections, Engineering Services coordinates private infrastructure improvements with City-led capital projects and utility corridor projects. Engineering Services has expert level command of the Oakland Municipal Code and speaks for the agency in meetings with key stakeholders, including Oakland residents, developers, regional agencies, and public utilities. Major Projects Engineering Major Projects Engineering is responsible for the delivery of complex transportation engineering projects in Oakland. Working alongside Major Projects Planning to secure funding and coordinate with stakeholders, the section leads the design of engineering elements including complete streets and major roadways; bridges and rail overcrossings; pedestrian, bicycle, and transit safety and access improvements; sewer and storm facilities; landscape architecture; and traffic signals and intelligent transportation systems. The position will coordinate and collaborate with professional staff and other City departments, consultants and contractors, outside agencies, and developers in the delivery of these complex projects. Our goal is to support the implementation of transformative infrastructure identified in longstanding transportation plans and projects to connect neighborhoods in Oakland. We are seeking engineers who can bring their knowledge and experience to help achieve our goal to provide safe, more sustainable, and more equitable access to the community through this infrastructure. Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part time City employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education: A Bachelor's degree from an accredited college or university in civil engineering, transportation or a closely related field. Experience: Three (3) years of professional engineering experience in transportation or traffic engineering. Possession of a Master's Degree in Transportation Engineering may be substituted for one (1) year of professional experience. LICENSE OR CERTIFICATE / OTHER REQUIREMENTS: Possession of a valid registration as a civil or traffic engineer in the State of California or possession of a valid registration as a civil or traffic engineer in another state and the ability to obtain California registration either by reciprocity or at the next available examination for which the candidate can apply. Incumbents in this position are expected to operate automotive vehicles in the performance of assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be a cost effective or efficient method of traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Drivers' License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Supplemental Information About the Process Tentative Schedule: Applications Submitted During the Below Timeframe: Behavioral Consistency Questionnaire Sent to Qualified Candidates: January 20, 2024 - February 17, 2024 The Week of February 26, 2024 February 18, 2024 - March 17, 2024 The Week of March 25, 2024 March 18, 2024 - April 15, 2024 The Week of April 22, 2024 April 16, 2024 - May 14, 2024 The Week of May 20, 2024 Stage I: The first stage in the selection process will consist of a review of each applicant's employment application, a copy of a valid registration as a civil or traffic engineer in the State of California or possession of a valid registration as a civil or traffic engineer in another state and the ability to obtain California registration either by reciprocity or at the next available examination for which the candidate can apply. Be sure to scan and attach a copy of your valid registration as a civil or traffic engineer to your on-line application. Applications submitted without all required materials will not be given further consideration. Stage II: The second stage will consist of a Behavioral Consistency Questionnaire (BCQ) being sent to qualified candidates to complete and return. Subject matter experts will evaluate and rate the completed questionnaires. Applicant responses to the BCQs must demonstrate the knowledge, skills and abilities listed in the qualifications section of this announcement. The evaluation of BCQs may be weighted 100% of an applicant score (before residency and/or veteran points) and may determine rank on the eligible list. If a sufficient number of quality of application packets are received, the BCQ may be followed by a third stage and the most qualified applicants will be invited to the next stage. Meeting the minimum qualifications does not guarantee advancement to Stage III. The ranked eligible list may be developed directly from the written exam (BCQ) OR the results of Stage III. Candidates must earn a scale score of 70 in this examination process to be placed on the eligible list for employment consideration. This is a continuous recruitment; additional names of successful candidates may be added to the eligible list periodically; candidates’ names will be merged onto the existing eligible list and referred to hiring departments according to rank. Candidates who are on an active eligible list may not re-apply for the duration of the eligible list. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What's in it for you? 15 paid holidays Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Sick leave - Employees accrue 12 days per year Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents Negotiated salary increases of2.5% in July 2023 and January 2024, and 2% in July 2024 and March 2025 Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & Telecommuting. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm . If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Due to current events and pandemic-related safety concerns, City facilities may be closed to the public. Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Amber Allen, Assistant HR Analyst at aallen4@oaklandca.gov . The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements
City of Santa Clara, CA
Santa Clara, California, United States
Description The Departments: The City of Santa Clara is recruiting for two Compliance Manager positions: one (1) position in the Electric Utility Department, and one (1) position in the Water and Sewer Utilities Department. The Electric Department, doing business as “Silicon Valley Power,” (SVP) currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to operating several in-town generation plants, SVP owns and operates Santa Clara’s transmission and distribution electric system. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website . The Positions: Electric Utility Department: The Compliance Manager for the Electric Utility (SVP) will lead the department’s North American Electric Reliability Corporation (NERC) Compliance Program. Based on SVP’s NERC Registrations as a Transmission Owner, Transmission Operator, Distribution Provider, Transmission Planner, Generation Owner, and Generation Operator, the Compliance Manager monitors NERC Reliability Standard projects and works with business units across the utility to plan a strategy for meeting compliance with upcoming regulatory changes. This position also performs ongoing reviews of the utility’s current practices, and operational events for compliance with existing reliability standards. The NERC Compliance Manager interfaces with the Western Electric Coordinating Council (SVP’s Compliance Enforcement Authority) for compliance spot checks, annual self-certifications, and the triennial NERC/WECC Audit. The Compliance Manager will prepare the utility for upcoming audits, coordinate compliance with SVP’s neighboring utility as needed, manage contracts as well as contractors and support staff. The ideal candidate will have: a good grasp of vertically integrated utility operations, strong analytical and writing skills, excellent organizational and record-keeping skills, experience with SharePoint, and experience organizing and leading teams. The Compliance Manager (NERC) for the Electric Utility must pass a criminal history background check that meets the requirements of NERC Standard CIP-004 prior to employment and every 7 years thereafter. Water and Sewer Utilities Department: The Compliance Manager for the Water and Sewer Utilities position oversees the Code Enforcement, Water Resources Specialist and administrative staff. This is a critical position with the responsibilities that include managing the City's water quality monitoring program to ensure the protection of the public and compliance with all applicable drinking water regulations as promulgated by the California Department of Health Services, California Environmental Protection Agency, and the U.S. Environmental Protection Agency; managing all State and Federal regulatory programs and issues for the protection of the public and employees from industrial accidents, and occupational and environmental health hazards. Also managing all ongoing water and sewer utility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, California Department of Health Services, State Water Resource Control Board, the Regional Water Quality Control Board and any other Federal, State, and local regulatory agency and when necessary, direct corrective action that may include halting an operation. Due to the level and day-to-day responsibility of the Compliance Manager, this position is integral to the Water and Sewer Utilities. The Compliance Manager is a key leadership position in the unclassified service with assigned responsibility for ensuring compliance with all Federal, State and local laws, regulations, permits for City of Santa Clara within the Electric Utility, Water & Sewer Utilities and Public Works Departments. The employee will provide the leadership of all employees through coaching, enabling and facilitating a team environment and working collaboratively with internal and external customers. Individual is responsible for initiating actions up to and including stopping an operation when necessary to assure full compliance. As a member of the City's Unclassified Service Compliance Manager is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills, sets a good example; and correctly applies the tenets of the City's Code of Ethics and Values. Additional Information: You must answer all job specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter 2) Resume and (3) Answers to Supplemental Questions. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. . Typical Duties Duties include, but are not limited to the following: Under general direction: For the Electric Utility and Water and Sewer Utilities Departments: • Works with all personnel ensuring an injury free work place; • Develops the programs and procedures necessary to be in compliance with all Federal, State and local environmental, health and safety and security laws, regulations and permits; • Maintains water quality, environmental, health, safety and security files and compliance with State and Federal regulations; • Develops and provides training for employees through coaching, enabling, and facilitating techniques and ensures that effective training programs are in place; • Utilizes continuous improvement tools like benchmarking, and establishes key process measures that meet the organization's needs; • Develops and implements incident investigation and reporting programs, and takes appropriate preventive actions; • Maintains the Material Safety Data Sheet System to ensure it is complete and up-to-date; • Reviews and revises all pertinent materials l for content, comprehension level, and clarity; • Maintains current information on applicable laws, regulations and permits with Federal and State agencies; • Provides necessary budgeting , communication, contracting, , agency relations with Federal, State and local regulatory bodies • Ensures that performance standards and records management requirements are met to achieve outcomes and expectations; • Assists in the preparation of material and evidence for the organization's use in hearings, lawsuits, and insurance investigations; • Ensures maintenance of applicable professional certifications required for employees; and • Performs other related duties as assigned. For the Electric Utility Department: • Manages all environmental, health, safety, reliability and security programs and issues to ensure employee safety; • Manages and directs all facility environmental programs including hazardous and non-hazardous waste, air and water permitting and all facility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, NFPA, DOT, BAAQMD, CEC, FERC, WECC, and any other Federal, State and local regulatory agencies; • Conducts health & safety, health, physical security, environmental and behavioral based management system audits to identify existing and potential deficiencies and monitors corrective actions identified, and to assess compliance with standards and assure implementation of required changes; • Develops and implements the medical surveillance program, including hazardous materials exposure, hearing conservation, respiratory protection and any others as needed; • Coordinates all activities associated with Worker's Compensation with the Human Resources Department; and • Maintains the Material Safety Data Sheet System to ensure it is complete and up to date. For the Water and Sewer Utilities Department: • Manages the City's water quality monitoring program to ensure the protection of the public and compliance with all applicable drinking water regulations as promulgated by the State Water Resources Control Board (SWRCB) - Division of Drinking Water, California Environmental Protection Agency, and U.S. Environmental Protection Agency; • Manages the City's demand side management programs to promote water conservation and the efficient use of water within the City; • Manages all State and Federal regulatory programs and issues to ensure the protection of the public and employees safety; • Manages and directs all facility environmental programs including hazardous and non-hazardous wastes, air and water permitting; and all ongoing water and sewer utility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, State Water Resources Control Board (SWRCB) - Division of Drinking Water and other applicable divisions, the Regional Water Quality Control Board and any other Federal, State and local regulatory agencies. Minimum Qualifications EDUCATION AND EXPERIENCE For all departments: • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's degree in Chemistry, Environmental Studies or closely related field; and • Three (3) years of experience at a responsible level in regulatory compliance in the electric utility, water and sewer utility industry, or storm water pollution prevention program. Desirable Qualifications • An additional two (2) years' experience in hazardous materials, management regulatory compliance in the electric or water resource planning in the water utility industry; • A Master's degree in Chemistry, Environmental Studies, Engineering or Public Administration for positions in the Water & Sewer Utilities Department and Public Works Department. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for duration of employment. For Water & Sewer Utilities Department: • Possession of a valid Water Distribution Operators Certificate (Grade D2, or above) or the ability to obtain that certificate within 12 months of appointment; • Possession of a valid Collection System Maintenance certificate (Grade 2 or above) issued by the California Water Environment Association or the ability to obtain that certificate within 12 months of appointment. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job. • May be required to work unusual hours in emergency situations. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict-of-Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Knowledge, Skills, and Abilities Knowledge of: For all departments: • Principles of leadership and management through coaching, enabling and facilitating employees working in a team environment and working collaboratively with internal and external (Federal, State and local) customers and agencies; • Principles and practices of Electric Utility or Water & Sewer Utilities or Public Works environmental, health and safety and regulatory compliance methods; • Applicable laws, regulations and permits, including Environmental Protection Agency, air emissions, clean water and hazardous waste; • Applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, CPUC; • Principles and practices of budgeting, communication, contracting, performance standards, records management, and resource management to achieve outcomes and expectations in implementing compliance programs to be consistent with environmental, health, safety, security laws, regulations and permits; • Modern office equipment, and computer software programs including but not limited to current windows applications, Word, Excel (advanced user) and PowerPoint; • Effective leadership, supervision, training and project management principles and practices; • Research methods and statistical analysis; and • Familiarity with service request management platforms and other applicable technologies to provide oversight and monitoring. For the Electric Utility Department: • Applicable regulations/standards/policies governed by FERC, NERC and WECC. For the Water and Sewer Utilities Department: • Applicable laws, regulations and permits affecting the water and sewer utility industry, including Environmental Protection Agency, air emissions, and State Water Resources Control Board (SWRCB) - Division of Drinking Water and the City's Rules and Regulations for Sewers and Sewage Disposal; and • Principles of water resource planning. Ability to: • Prepare, analyze and forecast complex sets of data and prepare necessary memorandums, reports, and charts as assigned; • Identify requirements to ensure a safe, effective and efficient operation of the Electric Utility, Water & Sewer Utilities or Public Works Departments; • Evaluate situations, identify problems, make logical decisions and follow through on resolution; • Conduct research and analysis of complex technical issues; evaluate options and make recommendations for action; prepare staff reports and recommendations; • Manage consultants and contractors to meet contract requirements; • Interpret Federal, State and local regulations and assess impacts on City departments and the utilities' or public works customers; • Communicate clearly and effectively verbally, and in writing, and make presentations to management and regulatory agencies; • Establish and maintain effective working relationships with those contacted in the course of work including but not limited to supervisors, subordinates and customers; • Work in a team-based environment and achieve common goals; • Effectively handle multiple priorities, organize workload and meet strict deadlines; and • Walk or stand for extended periods of time and bend, stoop, crawl, reach, carry, climb, and lift as necessary to perform assigned duties. City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime.
Mar 08, 2024
Full Time
Description The Departments: The City of Santa Clara is recruiting for two Compliance Manager positions: one (1) position in the Electric Utility Department, and one (1) position in the Water and Sewer Utilities Department. The Electric Department, doing business as “Silicon Valley Power,” (SVP) currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to operating several in-town generation plants, SVP owns and operates Santa Clara’s transmission and distribution electric system. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website . The Positions: Electric Utility Department: The Compliance Manager for the Electric Utility (SVP) will lead the department’s North American Electric Reliability Corporation (NERC) Compliance Program. Based on SVP’s NERC Registrations as a Transmission Owner, Transmission Operator, Distribution Provider, Transmission Planner, Generation Owner, and Generation Operator, the Compliance Manager monitors NERC Reliability Standard projects and works with business units across the utility to plan a strategy for meeting compliance with upcoming regulatory changes. This position also performs ongoing reviews of the utility’s current practices, and operational events for compliance with existing reliability standards. The NERC Compliance Manager interfaces with the Western Electric Coordinating Council (SVP’s Compliance Enforcement Authority) for compliance spot checks, annual self-certifications, and the triennial NERC/WECC Audit. The Compliance Manager will prepare the utility for upcoming audits, coordinate compliance with SVP’s neighboring utility as needed, manage contracts as well as contractors and support staff. The ideal candidate will have: a good grasp of vertically integrated utility operations, strong analytical and writing skills, excellent organizational and record-keeping skills, experience with SharePoint, and experience organizing and leading teams. The Compliance Manager (NERC) for the Electric Utility must pass a criminal history background check that meets the requirements of NERC Standard CIP-004 prior to employment and every 7 years thereafter. Water and Sewer Utilities Department: The Compliance Manager for the Water and Sewer Utilities position oversees the Code Enforcement, Water Resources Specialist and administrative staff. This is a critical position with the responsibilities that include managing the City's water quality monitoring program to ensure the protection of the public and compliance with all applicable drinking water regulations as promulgated by the California Department of Health Services, California Environmental Protection Agency, and the U.S. Environmental Protection Agency; managing all State and Federal regulatory programs and issues for the protection of the public and employees from industrial accidents, and occupational and environmental health hazards. Also managing all ongoing water and sewer utility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, California Department of Health Services, State Water Resource Control Board, the Regional Water Quality Control Board and any other Federal, State, and local regulatory agency and when necessary, direct corrective action that may include halting an operation. Due to the level and day-to-day responsibility of the Compliance Manager, this position is integral to the Water and Sewer Utilities. The Compliance Manager is a key leadership position in the unclassified service with assigned responsibility for ensuring compliance with all Federal, State and local laws, regulations, permits for City of Santa Clara within the Electric Utility, Water & Sewer Utilities and Public Works Departments. The employee will provide the leadership of all employees through coaching, enabling and facilitating a team environment and working collaboratively with internal and external customers. Individual is responsible for initiating actions up to and including stopping an operation when necessary to assure full compliance. As a member of the City's Unclassified Service Compliance Manager is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills, sets a good example; and correctly applies the tenets of the City's Code of Ethics and Values. Additional Information: You must answer all job specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter 2) Resume and (3) Answers to Supplemental Questions. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. . Typical Duties Duties include, but are not limited to the following: Under general direction: For the Electric Utility and Water and Sewer Utilities Departments: • Works with all personnel ensuring an injury free work place; • Develops the programs and procedures necessary to be in compliance with all Federal, State and local environmental, health and safety and security laws, regulations and permits; • Maintains water quality, environmental, health, safety and security files and compliance with State and Federal regulations; • Develops and provides training for employees through coaching, enabling, and facilitating techniques and ensures that effective training programs are in place; • Utilizes continuous improvement tools like benchmarking, and establishes key process measures that meet the organization's needs; • Develops and implements incident investigation and reporting programs, and takes appropriate preventive actions; • Maintains the Material Safety Data Sheet System to ensure it is complete and up-to-date; • Reviews and revises all pertinent materials l for content, comprehension level, and clarity; • Maintains current information on applicable laws, regulations and permits with Federal and State agencies; • Provides necessary budgeting , communication, contracting, , agency relations with Federal, State and local regulatory bodies • Ensures that performance standards and records management requirements are met to achieve outcomes and expectations; • Assists in the preparation of material and evidence for the organization's use in hearings, lawsuits, and insurance investigations; • Ensures maintenance of applicable professional certifications required for employees; and • Performs other related duties as assigned. For the Electric Utility Department: • Manages all environmental, health, safety, reliability and security programs and issues to ensure employee safety; • Manages and directs all facility environmental programs including hazardous and non-hazardous waste, air and water permitting and all facility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, NFPA, DOT, BAAQMD, CEC, FERC, WECC, and any other Federal, State and local regulatory agencies; • Conducts health & safety, health, physical security, environmental and behavioral based management system audits to identify existing and potential deficiencies and monitors corrective actions identified, and to assess compliance with standards and assure implementation of required changes; • Develops and implements the medical surveillance program, including hazardous materials exposure, hearing conservation, respiratory protection and any others as needed; • Coordinates all activities associated with Worker's Compensation with the Human Resources Department; and • Maintains the Material Safety Data Sheet System to ensure it is complete and up to date. For the Water and Sewer Utilities Department: • Manages the City's water quality monitoring program to ensure the protection of the public and compliance with all applicable drinking water regulations as promulgated by the State Water Resources Control Board (SWRCB) - Division of Drinking Water, California Environmental Protection Agency, and U.S. Environmental Protection Agency; • Manages the City's demand side management programs to promote water conservation and the efficient use of water within the City; • Manages all State and Federal regulatory programs and issues to ensure the protection of the public and employees safety; • Manages and directs all facility environmental programs including hazardous and non-hazardous wastes, air and water permitting; and all ongoing water and sewer utility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, State Water Resources Control Board (SWRCB) - Division of Drinking Water and other applicable divisions, the Regional Water Quality Control Board and any other Federal, State and local regulatory agencies. Minimum Qualifications EDUCATION AND EXPERIENCE For all departments: • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's degree in Chemistry, Environmental Studies or closely related field; and • Three (3) years of experience at a responsible level in regulatory compliance in the electric utility, water and sewer utility industry, or storm water pollution prevention program. Desirable Qualifications • An additional two (2) years' experience in hazardous materials, management regulatory compliance in the electric or water resource planning in the water utility industry; • A Master's degree in Chemistry, Environmental Studies, Engineering or Public Administration for positions in the Water & Sewer Utilities Department and Public Works Department. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for duration of employment. For Water & Sewer Utilities Department: • Possession of a valid Water Distribution Operators Certificate (Grade D2, or above) or the ability to obtain that certificate within 12 months of appointment; • Possession of a valid Collection System Maintenance certificate (Grade 2 or above) issued by the California Water Environment Association or the ability to obtain that certificate within 12 months of appointment. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job. • May be required to work unusual hours in emergency situations. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict-of-Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Knowledge, Skills, and Abilities Knowledge of: For all departments: • Principles of leadership and management through coaching, enabling and facilitating employees working in a team environment and working collaboratively with internal and external (Federal, State and local) customers and agencies; • Principles and practices of Electric Utility or Water & Sewer Utilities or Public Works environmental, health and safety and regulatory compliance methods; • Applicable laws, regulations and permits, including Environmental Protection Agency, air emissions, clean water and hazardous waste; • Applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, CPUC; • Principles and practices of budgeting, communication, contracting, performance standards, records management, and resource management to achieve outcomes and expectations in implementing compliance programs to be consistent with environmental, health, safety, security laws, regulations and permits; • Modern office equipment, and computer software programs including but not limited to current windows applications, Word, Excel (advanced user) and PowerPoint; • Effective leadership, supervision, training and project management principles and practices; • Research methods and statistical analysis; and • Familiarity with service request management platforms and other applicable technologies to provide oversight and monitoring. For the Electric Utility Department: • Applicable regulations/standards/policies governed by FERC, NERC and WECC. For the Water and Sewer Utilities Department: • Applicable laws, regulations and permits affecting the water and sewer utility industry, including Environmental Protection Agency, air emissions, and State Water Resources Control Board (SWRCB) - Division of Drinking Water and the City's Rules and Regulations for Sewers and Sewage Disposal; and • Principles of water resource planning. Ability to: • Prepare, analyze and forecast complex sets of data and prepare necessary memorandums, reports, and charts as assigned; • Identify requirements to ensure a safe, effective and efficient operation of the Electric Utility, Water & Sewer Utilities or Public Works Departments; • Evaluate situations, identify problems, make logical decisions and follow through on resolution; • Conduct research and analysis of complex technical issues; evaluate options and make recommendations for action; prepare staff reports and recommendations; • Manage consultants and contractors to meet contract requirements; • Interpret Federal, State and local regulations and assess impacts on City departments and the utilities' or public works customers; • Communicate clearly and effectively verbally, and in writing, and make presentations to management and regulatory agencies; • Establish and maintain effective working relationships with those contacted in the course of work including but not limited to supervisors, subordinates and customers; • Work in a team-based environment and achieve common goals; • Effectively handle multiple priorities, organize workload and meet strict deadlines; and • Walk or stand for extended periods of time and bend, stoop, crawl, reach, carry, climb, and lift as necessary to perform assigned duties. City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime.
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Director, New Student and Family Programs, the Parent and Family Program Coordinator performs duties under general supervision and takes work lead direction from the Assistant Director, New Student and Family Programs. The incumbent will lead the coordination of orientation programs, with specific focus on parent and family member programming and resources that support student success and university affinity. This coordinator will provide support to the transition of first year students by leading the development of Parent/Family Orientation programs, Parent and Family Weekend, the SJSU Family Advisory Board and its committees and projects. The coordinator will also lead administrative components for the department including the development of an academic planner for students and parents/families, parent/family newsletters and parent portal, and parent and family webpages. Key Responsibilities Support programmatic efforts during Frosh and Transfer Orientation, including but not limited to set up, assisting with morning/debrief meetings, providing effective customer service to all participants, and facilitation of sessions. Assist with the assembly and creation of parent and family program materials (e.g., giveaways, daily schedule of events, handouts, evaluations, planners, promotional materials, etc.). Develop and facilitate Parent/Family Orientation sessions including programs that take place 45% concurrently with Frosh/Transfer Orientation as well as evening, off-site, and online programs, in collaboration with campus partners and the Family Advisory Board. Communicate with campus partners to confirm participation of guest speakers and panelists for Parent/Family Orientation sessions and any other parent and family programs. Lead parent/family programming during move in days/opening weekend, open house, yield events, and other programs as directed by the Program Director. Serve as direct point of contact for Family Advisory Board members, officers, and committee leads as directed by the AVP for Student Transition and Retention Services. Communicate with Family Advisory Board members to confirm participation at department events and meetings (i.e., Parent/Family Orientation sessions, Admitted Spartan Day, Parent and Family Weekend, Open House). Support parents and family members during the academic school year, responding to emails/calls. Organize, edit and coordinate the parent and family portal, manage the newsletters and offer webinars for parent and family members. Update and maintain the parent and family department website pages, parent and family outreach and marketing, and the parent and family handbook. Support department staff to answer phone calls, respond to emails, and welcome guests who visit the department. Assists with training programs for undergraduate student staff to be properly oriented and integrated into the work of New Student and Family Programs as it relates to parents and families. Supervise student parent liaison and serve as work lead for student staff supporting parent/family programs during summer orientation. Knowledge, Skills & Abilities Ability to successfully plan and implement large scale events Knowledge of orientation planning processes and best practices Knowledge of parent/family needs and trends in higher education Ability to provide high quality customer service in a high demand environment Ability to work collaboratively with students, staff, faculty, and administrators Knowledge of student success strategies, specifically for first time frosh and their parent(s) and family members Ability to work collaboratively with a team of student and professional staff Skills in development of student learning outcomes and the assessment cycle Strong fiscal, administrative, and organizational skills. Excellent communication skills, both orally and in writing, including the ability to compose business correspondence, edit and use correct spelling, punctuation and grammar. Knowledge and ability to utilize various software applications such as Word, Excel, Google Drive, and Internet Explorer with high degree of accuracy and speed. Ability to maintain strict confidentiality at all times. Demonstrated knowledge of orientation program development and major campus program planning; working knowledge of other student services programs. Demonstrated ability to create programs that are responsive to a diverse and multicultural environment. Ability to work flexible hours. Some evening and weekend hours are required. Knowledge of crisis management and risk reduction strategies and appropriate responses. Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Master’s degree in Counseling, Higher Education, or Student Affairs. Experience with orientation programming. Experience working with parents and families in a higher education setting. Strong administrative skills. Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,276/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 26, 2024 through May 12, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 27, 2024
Job Summary Reporting to the Director, New Student and Family Programs, the Parent and Family Program Coordinator performs duties under general supervision and takes work lead direction from the Assistant Director, New Student and Family Programs. The incumbent will lead the coordination of orientation programs, with specific focus on parent and family member programming and resources that support student success and university affinity. This coordinator will provide support to the transition of first year students by leading the development of Parent/Family Orientation programs, Parent and Family Weekend, the SJSU Family Advisory Board and its committees and projects. The coordinator will also lead administrative components for the department including the development of an academic planner for students and parents/families, parent/family newsletters and parent portal, and parent and family webpages. Key Responsibilities Support programmatic efforts during Frosh and Transfer Orientation, including but not limited to set up, assisting with morning/debrief meetings, providing effective customer service to all participants, and facilitation of sessions. Assist with the assembly and creation of parent and family program materials (e.g., giveaways, daily schedule of events, handouts, evaluations, planners, promotional materials, etc.). Develop and facilitate Parent/Family Orientation sessions including programs that take place 45% concurrently with Frosh/Transfer Orientation as well as evening, off-site, and online programs, in collaboration with campus partners and the Family Advisory Board. Communicate with campus partners to confirm participation of guest speakers and panelists for Parent/Family Orientation sessions and any other parent and family programs. Lead parent/family programming during move in days/opening weekend, open house, yield events, and other programs as directed by the Program Director. Serve as direct point of contact for Family Advisory Board members, officers, and committee leads as directed by the AVP for Student Transition and Retention Services. Communicate with Family Advisory Board members to confirm participation at department events and meetings (i.e., Parent/Family Orientation sessions, Admitted Spartan Day, Parent and Family Weekend, Open House). Support parents and family members during the academic school year, responding to emails/calls. Organize, edit and coordinate the parent and family portal, manage the newsletters and offer webinars for parent and family members. Update and maintain the parent and family department website pages, parent and family outreach and marketing, and the parent and family handbook. Support department staff to answer phone calls, respond to emails, and welcome guests who visit the department. Assists with training programs for undergraduate student staff to be properly oriented and integrated into the work of New Student and Family Programs as it relates to parents and families. Supervise student parent liaison and serve as work lead for student staff supporting parent/family programs during summer orientation. Knowledge, Skills & Abilities Ability to successfully plan and implement large scale events Knowledge of orientation planning processes and best practices Knowledge of parent/family needs and trends in higher education Ability to provide high quality customer service in a high demand environment Ability to work collaboratively with students, staff, faculty, and administrators Knowledge of student success strategies, specifically for first time frosh and their parent(s) and family members Ability to work collaboratively with a team of student and professional staff Skills in development of student learning outcomes and the assessment cycle Strong fiscal, administrative, and organizational skills. Excellent communication skills, both orally and in writing, including the ability to compose business correspondence, edit and use correct spelling, punctuation and grammar. Knowledge and ability to utilize various software applications such as Word, Excel, Google Drive, and Internet Explorer with high degree of accuracy and speed. Ability to maintain strict confidentiality at all times. Demonstrated knowledge of orientation program development and major campus program planning; working knowledge of other student services programs. Demonstrated ability to create programs that are responsive to a diverse and multicultural environment. Ability to work flexible hours. Some evening and weekend hours are required. Knowledge of crisis management and risk reduction strategies and appropriate responses. Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Master’s degree in Counseling, Higher Education, or Student Affairs. Experience with orientation programming. Experience working with parents and families in a higher education setting. Strong administrative skills. Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,276/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 26, 2024 through May 12, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 26 2024 Pacific Daylight Time Applications close: Closing Date/Time: