MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition Priority Application Date: September 18, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY: Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Resume & Cover Letter. Please address in your Cover Letter your experience working in a medical office, dental office, or a call center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred. Performs a variety of clerical and reception duties; assesses patient income information and determines eligibility for discounted fees or services at Partnership Health Center (PHC). Representative Examples of Work Greets and registers patients for appointments; receives and screens incoming telephone calls; records messages and routes calls to appropriate departments. Schedules patient appointments and enters patient information into the computer following established protocols; prints and distributes daily schedules; makes appointment reminder calls to patients. Reviews patient charts for required updates to medical forms; verifies income and payor sources; updates patient information in charts and computer system. Interviews patients in need of financial assistance. Informs patients about the sliding fee scale and eligibility requirements. Obtains proof of income documentation, determines eligibility, and places patient on the sliding fee scale. Maintains documentation and follows up with patients to ensure completion of application process. Refers patients to a Senior or Lead Patient Services Representative if eligible for Medicaid, Medicare, or for help purchasing insurance. Calculates nominal fees and collects money for patient visit and outstanding amounts owed by patient. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Works as member of a patient care team(s) assisting clinical staff to ensure efficient, accurate scheduling practices and quality patient care. Facilitates patient flow so patients are seen in a timely manner. Communicates schedule delays and changes to patients. Assures that front and back doors are locked at the end of the shift. Straightens chairs and magazines in lobby area. May be responsible for managing waiting and/or cancelation lists for assigned care team(s). May assist patients to fill out medical information/forms. May assist with medical records or secretarial support services. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of Director of Patient Services. Note: The Finance office will train and audit sliding fee scale calculations and provide guidance and recommendations for improvement as needed. SUPERVISION EXERCISED : None. May explain and review work procedures with work study students, volunteers or intermittent employees. WORKING RELATIONSHIPS : Has numerous contacts with the general public and persons from other PHC departments on routine matters for the purpose of giving and obtaining information. Has regular contact with PHC Finance Office staff for guidance and recommendations on sliding fee scale calculations and to coordinate efforts. Regular contact with other members of the provider care team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Working knowledge of modern medical office practices and procedures, including computerized scheduling for patient visits. Working knowledge of medical terminology. Working knowledge of business English, spelling, punctuation and math. Working knowledge of the principles and practices of Medicare/Medicaid billing. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of PHC’s sliding fee scale eligibility requirements and process. Working knowledge of eligibility factors for Medicare and Medicaid. Basic knowledge of the rules and regulations of the Affordable Care Act. SKILLS : Skill in the use of modern office machines and multi-line phone systems. Skill in the use of data entry equipment as demonstrated by basic keyboarding speed (35 WPM). ABILITIES : Ability to learn assigned tasks and procedures. Ability to perform detailed work in a precise and accurate manner, manage multiple tasks and priorities, work independently and work in a stressful and hectic environment. Ability to collect and reconcile large sums of money. Ability to use initiative and good judgment and sufficient maturity to handle the confidential aspects of the work. Ability to communicate effectively in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to always put patients at the center of PHC’s service model and carry out supportive customer service in all duties. Ability to work as a part of a team, proactively seeking out ways to help patients and co-workers alike. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. EXPERIENCE : Requires one year of face to face customer service experience. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position is not eligible for remote work. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light lifting and carrying of files or supplies (up to 20 lbs.). Work may include early morning or evening hours. The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Sep 13, 2024
Definition Priority Application Date: September 18, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY: Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Resume & Cover Letter. Please address in your Cover Letter your experience working in a medical office, dental office, or a call center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred. Performs a variety of clerical and reception duties; assesses patient income information and determines eligibility for discounted fees or services at Partnership Health Center (PHC). Representative Examples of Work Greets and registers patients for appointments; receives and screens incoming telephone calls; records messages and routes calls to appropriate departments. Schedules patient appointments and enters patient information into the computer following established protocols; prints and distributes daily schedules; makes appointment reminder calls to patients. Reviews patient charts for required updates to medical forms; verifies income and payor sources; updates patient information in charts and computer system. Interviews patients in need of financial assistance. Informs patients about the sliding fee scale and eligibility requirements. Obtains proof of income documentation, determines eligibility, and places patient on the sliding fee scale. Maintains documentation and follows up with patients to ensure completion of application process. Refers patients to a Senior or Lead Patient Services Representative if eligible for Medicaid, Medicare, or for help purchasing insurance. Calculates nominal fees and collects money for patient visit and outstanding amounts owed by patient. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Works as member of a patient care team(s) assisting clinical staff to ensure efficient, accurate scheduling practices and quality patient care. Facilitates patient flow so patients are seen in a timely manner. Communicates schedule delays and changes to patients. Assures that front and back doors are locked at the end of the shift. Straightens chairs and magazines in lobby area. May be responsible for managing waiting and/or cancelation lists for assigned care team(s). May assist patients to fill out medical information/forms. May assist with medical records or secretarial support services. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of Director of Patient Services. Note: The Finance office will train and audit sliding fee scale calculations and provide guidance and recommendations for improvement as needed. SUPERVISION EXERCISED : None. May explain and review work procedures with work study students, volunteers or intermittent employees. WORKING RELATIONSHIPS : Has numerous contacts with the general public and persons from other PHC departments on routine matters for the purpose of giving and obtaining information. Has regular contact with PHC Finance Office staff for guidance and recommendations on sliding fee scale calculations and to coordinate efforts. Regular contact with other members of the provider care team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Working knowledge of modern medical office practices and procedures, including computerized scheduling for patient visits. Working knowledge of medical terminology. Working knowledge of business English, spelling, punctuation and math. Working knowledge of the principles and practices of Medicare/Medicaid billing. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of PHC’s sliding fee scale eligibility requirements and process. Working knowledge of eligibility factors for Medicare and Medicaid. Basic knowledge of the rules and regulations of the Affordable Care Act. SKILLS : Skill in the use of modern office machines and multi-line phone systems. Skill in the use of data entry equipment as demonstrated by basic keyboarding speed (35 WPM). ABILITIES : Ability to learn assigned tasks and procedures. Ability to perform detailed work in a precise and accurate manner, manage multiple tasks and priorities, work independently and work in a stressful and hectic environment. Ability to collect and reconcile large sums of money. Ability to use initiative and good judgment and sufficient maturity to handle the confidential aspects of the work. Ability to communicate effectively in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to always put patients at the center of PHC’s service model and carry out supportive customer service in all duties. Ability to work as a part of a team, proactively seeking out ways to help patients and co-workers alike. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. EXPERIENCE : Requires one year of face to face customer service experience. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position is not eligible for remote work. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light lifting and carrying of files or supplies (up to 20 lbs.). Work may include early morning or evening hours. The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER Y9197E-EA TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION DATE September 20, 2024, at 8:00 a.m., (PT) This opportunity will remain open until the needs of the services are met and is subject to closure without prior notice. NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Health Services Community Programs (Housing for Health for Homelessness) and Office of Diversion and Reentry seek qualified candidates to fill emergency Patient Relations Representative vacancies within Health Services Community Programs related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before your initial work period ends, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment as Patient Relations Representative in Health Services Community Programs. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 26 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.5 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Performs complex and specialized patient access and patient relations functions and leads lower-level patient resources workers. CLASS IFICATION STANDARDS Positions in this class typically report to a Supervising Patient Financial Services Worker I or higher-level supervisor. Incumbents work under general supervision and are assigned to complex and specialized patient relations cases related to primary care linkage, health plan assignment and enrollment, authorization and continuity of care, and other related customer service and operational issues. They serve as resource specialist and may be assigned to multiple areas, including the Emergency Department (ED), Urgent Care or other day-of registration clinics, patient relations, call centers, or insurance authorization units. Positions are assigned to lead lower-level Patient Resources Workers, and may screen, initiate, and refer patients with Medi-Cal linkage to eligibility workers for further processing and determination. This class is distinguished from other health care classes in that they offer enhanced one-on-one patient services by resolving complex cases following intricate State, Federal, departmental and facility-based policies, procedures, and guidelines related to patient access. Positions require considerable knowledge of the different health insurance coverage types and programs, managed care rules and contracts, and internal policies to determine a patient’s options for accessing services. Incumbents in this class must have expertise in patient scheduling and registration workflows and procedures. Essential Job Functions Assesses and resolves complex patient issues related to primary care linkage, eligibility, billing for services, and managed care plan assignment. Research errors and patient issues, and takes proper action to satisfy those needs by responding to member questions. Assists health care plan members in their interaction with medical care providers, administrative personnel, and third-party payers. Serves as liaison between patients, medical personnel, managed care plans, independent practice associations, insurance companies, case managers, utilization review personnel, and Medi-Cal eligibility workers. Listens, identifies, and recommends health options and services to help meet patients’ needs. Obtains demographic, financial and insurance information. Provides forms to patients and completes paperwork for requested services. Research grievances with hospital administration, physicians, nurses, and other patient support staff; refers inquiries to appropriate department or clinic for response. Enrolls, dis-enrolls, or transfers members. Schedules patient visits by determining the appropriate providers and programs for patients. Ensures timely access to services by actively monitoring and coordinating multiple provider schedules and maintaining appointment templates for clinic providers. Assigns, coordinates, and reviews the work of lower-lever personnel in the unit, ensuring proper work methods are followed. Provides technical assistance and training. Answers and documents incoming calls from patients or providers or greets walk-in members who have concerns surrounding medical care issues. Accesses patient information from a variety of medical plan systems and files for reference purposes and uses computer systems to track and document all complaints and outcomes. Re-verifies eligibility in the month of the appointment to financially clear patients for appointments, conducts patient outreach by phone and/or mail, explains coverage options to patients, refers the patient to member services as needed, and cancels appointments. Checks-in patient for appointment to explain payment options and obtains signatures and collects and keep records of insurance and patient identification. Manage/build provider and clinic templates -Design Change Worksheets (specialized work) working alongside clinicians and Cerner to complete the request as assigned. Applies various rules and regulations of Medicare, Medicaid, Managed Care, and commercial payers regarding referrals, authorizations, and certifications. Performs general office duties, such as answering multiple lines, making appointment reminders, copying, filing, scanning, and faxing. Initiates and/or processes applications for a variety of reduced no-cost/low-cost programs, such as Ability to Pay, Ryan White/Casewatch, Family Planning Access Care Treatment (Family PACT) program, Uniform Method of Determining Ability to Pay, and Hospital Presumptive Eligibility. Prepares daily, weekly, and monthly patient service and activity reports for management’s review. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience in the service of the County of Los Angeles as a Patient Resources Worker. Experience must have been gained while holding the payroll title of Patient Resources Worker to receive credit towards meeting the Minimum Requirements. Option II: Three (3) years of experience in a healthcare setting at the level of Patient Resources Worker which includes identifying patients' financial resources to pay for medical and/or mental health care and services; and assists patients in making assignments for medical benefits and completes standardized billing forms based upon data acquired with responsibility for performing patient access related work in Emergency Department/Urgent Care registration or other walk-in registration, admitting, financial screening and eligibility verification, and scheduling areas. Patient Access experience includes but is not limited to experience in Patient Access Coverage Verification & Financial Screening, Emergency Department or Urgent Care Registration and Coverage Verification, Patient Relations (including Empanelment/Primary Care Linkage), and Call Center (for patient scheduling of primary care, specialty care, and diagnostic appointments). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information OUR ASSESSMENT PROCESS: Before the end of your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. ELIGIBILITY INFORMATION: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. VACANCY INFORMATION: The current vacancies are to be filled within Community Programs (Housing for Health for Homelessness). AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION & FILING INFORMATION: Applications must be filed online only. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add the following email addresses to the list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. mbecerra5@dhs.lacounty.gov noreply@governmentjobs.com info@governmentjobs.com You can opt out of emails from LA County. If you unsubscribe, you will not receive email notifications for any examination you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application in a timely manner, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This will enhance the security of your online application and ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Miguel Becerra mbecerra5@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Sep 20, 2024
Full Time
Position/Program Information EXAM NUMBER Y9197E-EA TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION DATE September 20, 2024, at 8:00 a.m., (PT) This opportunity will remain open until the needs of the services are met and is subject to closure without prior notice. NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Health Services Community Programs (Housing for Health for Homelessness) and Office of Diversion and Reentry seek qualified candidates to fill emergency Patient Relations Representative vacancies within Health Services Community Programs related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before your initial work period ends, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment as Patient Relations Representative in Health Services Community Programs. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 26 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.5 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Performs complex and specialized patient access and patient relations functions and leads lower-level patient resources workers. CLASS IFICATION STANDARDS Positions in this class typically report to a Supervising Patient Financial Services Worker I or higher-level supervisor. Incumbents work under general supervision and are assigned to complex and specialized patient relations cases related to primary care linkage, health plan assignment and enrollment, authorization and continuity of care, and other related customer service and operational issues. They serve as resource specialist and may be assigned to multiple areas, including the Emergency Department (ED), Urgent Care or other day-of registration clinics, patient relations, call centers, or insurance authorization units. Positions are assigned to lead lower-level Patient Resources Workers, and may screen, initiate, and refer patients with Medi-Cal linkage to eligibility workers for further processing and determination. This class is distinguished from other health care classes in that they offer enhanced one-on-one patient services by resolving complex cases following intricate State, Federal, departmental and facility-based policies, procedures, and guidelines related to patient access. Positions require considerable knowledge of the different health insurance coverage types and programs, managed care rules and contracts, and internal policies to determine a patient’s options for accessing services. Incumbents in this class must have expertise in patient scheduling and registration workflows and procedures. Essential Job Functions Assesses and resolves complex patient issues related to primary care linkage, eligibility, billing for services, and managed care plan assignment. Research errors and patient issues, and takes proper action to satisfy those needs by responding to member questions. Assists health care plan members in their interaction with medical care providers, administrative personnel, and third-party payers. Serves as liaison between patients, medical personnel, managed care plans, independent practice associations, insurance companies, case managers, utilization review personnel, and Medi-Cal eligibility workers. Listens, identifies, and recommends health options and services to help meet patients’ needs. Obtains demographic, financial and insurance information. Provides forms to patients and completes paperwork for requested services. Research grievances with hospital administration, physicians, nurses, and other patient support staff; refers inquiries to appropriate department or clinic for response. Enrolls, dis-enrolls, or transfers members. Schedules patient visits by determining the appropriate providers and programs for patients. Ensures timely access to services by actively monitoring and coordinating multiple provider schedules and maintaining appointment templates for clinic providers. Assigns, coordinates, and reviews the work of lower-lever personnel in the unit, ensuring proper work methods are followed. Provides technical assistance and training. Answers and documents incoming calls from patients or providers or greets walk-in members who have concerns surrounding medical care issues. Accesses patient information from a variety of medical plan systems and files for reference purposes and uses computer systems to track and document all complaints and outcomes. Re-verifies eligibility in the month of the appointment to financially clear patients for appointments, conducts patient outreach by phone and/or mail, explains coverage options to patients, refers the patient to member services as needed, and cancels appointments. Checks-in patient for appointment to explain payment options and obtains signatures and collects and keep records of insurance and patient identification. Manage/build provider and clinic templates -Design Change Worksheets (specialized work) working alongside clinicians and Cerner to complete the request as assigned. Applies various rules and regulations of Medicare, Medicaid, Managed Care, and commercial payers regarding referrals, authorizations, and certifications. Performs general office duties, such as answering multiple lines, making appointment reminders, copying, filing, scanning, and faxing. Initiates and/or processes applications for a variety of reduced no-cost/low-cost programs, such as Ability to Pay, Ryan White/Casewatch, Family Planning Access Care Treatment (Family PACT) program, Uniform Method of Determining Ability to Pay, and Hospital Presumptive Eligibility. Prepares daily, weekly, and monthly patient service and activity reports for management’s review. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience in the service of the County of Los Angeles as a Patient Resources Worker. Experience must have been gained while holding the payroll title of Patient Resources Worker to receive credit towards meeting the Minimum Requirements. Option II: Three (3) years of experience in a healthcare setting at the level of Patient Resources Worker which includes identifying patients' financial resources to pay for medical and/or mental health care and services; and assists patients in making assignments for medical benefits and completes standardized billing forms based upon data acquired with responsibility for performing patient access related work in Emergency Department/Urgent Care registration or other walk-in registration, admitting, financial screening and eligibility verification, and scheduling areas. Patient Access experience includes but is not limited to experience in Patient Access Coverage Verification & Financial Screening, Emergency Department or Urgent Care Registration and Coverage Verification, Patient Relations (including Empanelment/Primary Care Linkage), and Call Center (for patient scheduling of primary care, specialty care, and diagnostic appointments). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information OUR ASSESSMENT PROCESS: Before the end of your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. ELIGIBILITY INFORMATION: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. VACANCY INFORMATION: The current vacancies are to be filled within Community Programs (Housing for Health for Homelessness). AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION & FILING INFORMATION: Applications must be filed online only. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add the following email addresses to the list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. mbecerra5@dhs.lacounty.gov noreply@governmentjobs.com info@governmentjobs.com You can opt out of emails from LA County. If you unsubscribe, you will not receive email notifications for any examination you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application in a timely manner, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This will enhance the security of your online application and ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Miguel Becerra mbecerra5@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Are you ready to be the friendly face and helpful hand that our community relies on? Do you thrive in a fast-paced environment and love solving problems with a smile? If so, we want YOU to join our dynamic team at the Departure Regional Center as a Patient Access Representative! At the Departure Regional Center, we're more than just a service provider; we're a community hub where residents come to get the support they need. Our team is dedicated to delivering top-notch service and creating positive experiences for everyone who walks through our doors. As a Patient Access Representative, you'll be at the heart of our operations, ensuring clients have access to a variety of services and support. From healthcare assistance to financial transactions, your day will be filled with meaningful interactions and opportunities to make a difference. This position offers the unique opportunity to work with and learn about several programs and sections of Human Services and local government. Why You’ll Love It Here: Impactful Work: Make a real difference in the lives of our community members every day Supportive Team: Work with a friendly and collaborative team dedicated to helping each other succeed Continuous Growth: Opportunities for personal and professional development through training and hands-on experience What you will be doing to help our community: Health Clinic Support (25%): Screen and prepare charts, register patients, manage health records, and assist with Medicaid applications Financial Transactions (25%): Collect payments, record transactions, and balance cash drawers daily Economic Services Support (20%): Assist clients with NCFAST, manage documents, and perform audits Document Issuance (20%): Issue birth, death, and marriage certificates, dispense medicine, and distribute various kits and passes General Customer Service (10%): Greet clients, determine needs, schedule appointments, and provide information on county programs If you value teamwork and thrive in this working environment, this position is for you. We are committed to providing optimal customer service delivery to our community. Don’t hesitate to apply and start your career with us at Wake County Health and Human Services Departure Regional Center! About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school diploma or GED One year of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Fluent in speaking, and comprehending the Spanish language Strong customer service experience Experience with medical billing or experience working in a medical office Cash handling experience How Will We Know You're 'The One'? Excellent communication skills, interpersonal skills and the ability to build and maintain positive, productive relationships with staff Ability to be attentive to detail Ability to handle confidential information and comply with HIPPA policies and procedures Ability to demonstrate adaptability to changes and demands in the workplace Ability to deliver high-quality customer service by balancing various client needs and responding effectively Ability to display reliability by demonstrating high dependability in all job aspects Ability to exercise good integrity by acting with honesty, respect, and adhering to laws and policies About This Position Location: Departure Regional Center Raleigh, NC 27616 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:15 pm Hiring Range: 22.48 - 26.49 Market Range: 22.48 - 30.51 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/22/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 14, 2024
What You'll Be Doing Are you ready to be the friendly face and helpful hand that our community relies on? Do you thrive in a fast-paced environment and love solving problems with a smile? If so, we want YOU to join our dynamic team at the Departure Regional Center as a Patient Access Representative! At the Departure Regional Center, we're more than just a service provider; we're a community hub where residents come to get the support they need. Our team is dedicated to delivering top-notch service and creating positive experiences for everyone who walks through our doors. As a Patient Access Representative, you'll be at the heart of our operations, ensuring clients have access to a variety of services and support. From healthcare assistance to financial transactions, your day will be filled with meaningful interactions and opportunities to make a difference. This position offers the unique opportunity to work with and learn about several programs and sections of Human Services and local government. Why You’ll Love It Here: Impactful Work: Make a real difference in the lives of our community members every day Supportive Team: Work with a friendly and collaborative team dedicated to helping each other succeed Continuous Growth: Opportunities for personal and professional development through training and hands-on experience What you will be doing to help our community: Health Clinic Support (25%): Screen and prepare charts, register patients, manage health records, and assist with Medicaid applications Financial Transactions (25%): Collect payments, record transactions, and balance cash drawers daily Economic Services Support (20%): Assist clients with NCFAST, manage documents, and perform audits Document Issuance (20%): Issue birth, death, and marriage certificates, dispense medicine, and distribute various kits and passes General Customer Service (10%): Greet clients, determine needs, schedule appointments, and provide information on county programs If you value teamwork and thrive in this working environment, this position is for you. We are committed to providing optimal customer service delivery to our community. Don’t hesitate to apply and start your career with us at Wake County Health and Human Services Departure Regional Center! About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school diploma or GED One year of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Fluent in speaking, and comprehending the Spanish language Strong customer service experience Experience with medical billing or experience working in a medical office Cash handling experience How Will We Know You're 'The One'? Excellent communication skills, interpersonal skills and the ability to build and maintain positive, productive relationships with staff Ability to be attentive to detail Ability to handle confidential information and comply with HIPPA policies and procedures Ability to demonstrate adaptability to changes and demands in the workplace Ability to deliver high-quality customer service by balancing various client needs and responding effectively Ability to display reliability by demonstrating high dependability in all job aspects Ability to exercise good integrity by acting with honesty, respect, and adhering to laws and policies About This Position Location: Departure Regional Center Raleigh, NC 27616 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:15 pm Hiring Range: 22.48 - 26.49 Market Range: 22.48 - 30.51 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/22/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Description Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff and students and values the rich diverse backgrounds that make up the campus community. The Program Director, Health Services must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. Under administrative direction of an educational administrator, to plan, implement, and administer College Health Center programs and services, provide oversight to College Health Center staff, directly provide health care to District students and staff, and perform related work, as required. Incumbent is responsible for participating in recruitment and selection of College Health Center staff at multiple campus locations and for orienting, supervising, evaluating classified and student and/or other temporary help, and performing evaluations of full-time and adjunct faculty College Health Center staff members. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Obtain medical histories; perform physical examinations; make assessments/diagnoses; develop and implement individualized care plans in accordance with Standardized Procedures; Maintain currency of knowledge of techniques and procedures for providing patient counseling, health education, patient referral for appropriate medical care, and direct patient care; maintain confidentiality of information provided by and to patients, as appropriate and in accordance with District policies and procedures; provide medical care as stipulated in protocols developed by incumbent in collaboration with College Health Center physicians; furnish drugs or devices in accordance with Article 8, Section 2836.1 of the Nursing Practice Act, including implementing rules and regulations issued by the California Board of Registered Nursing (BRN); observe mandatory requirement to provide patients with pregnancy counseling, pregnancy testing, birth control information and/or materials, and community referrals, as necessary and/or as requested by patient(s).Maintain currency of knowledge of techniques and procedures for providing emergency and/or first aid care to patients, with appropriate referral(s), as necessary; observe provisions of District policy as contained in the District Injury and Illness Program Plan, Bloodborne Pathogens Exposure Control Program Plan, and other policies and laws, as applicable; actively participate as member of the District Crisis Intervention Team, as required.Assess needs of District students and staff about College Health Center program planning and take action to meet them; provide for service user input into current and proposed College Health Center programs and services.Observe and evaluate work performed by College Health Center staff members to assure compliance with applicable policies and procedures; directly evaluate performance of classified and student and/or other temporary help College Health Center staff members; directly evaluate quality of work performed and contract compliance of Physicians retained by the District to perform services as independent contractors; perform evaluations of full-time and adjunct faculty College Health Center staff membersMaintain confidential medical records of students and other College Health Center patients; maintain records of regulatory compliance and standards for storage of biologics, specimens, and medications with regard to proper refrigeration; record hours worked, meetings attended, etc., to maintain accountability with terms of contract; in absence of Administrative Services Technician II- College Health Center, compile and maintain routine statistical and/or other information for data tracking and records management.Develop and present budget proposals for College Health Center programs to the Dean, Nursing and Allied Health Division; monitor existing College Health Center budgets; evaluate spending requests; assess equipment and supply needs and take action to meet them.In coordination and collaboration with the District's Environmental Health and Safety Specialist, assist in determinations for compliance with applicable public health and occupational and environmental safety laws, regulations, and policies; instruct and/or assist in instruction of students and/or staff in basic to advanced first aid and cardio-pulmonary resuscitation (CPR), as requested.Interface with Placer County Public Health Department (PCPHD) to obtain immunization and birth control materials for use in the College Health Center facilities; speak on various topics for students in District Residence Hall facilities and for Instructors for instructional skill development; contact representatives of area service organizations for donations of materials and services for District students, as appropriate and feasible; contact area Physicians and Dentists for arrange for reduced fees and other donations of services for District students, as appropriate and feasible.Arrange for blood drives on District premises with area Blood Banks and direct activities of Administrative Services Technician II- College Health Center regarding use of facilities requests and other documentation and arrangements.Maintain currency in areas of content and clinical expertise and keep abreast of current trends and issues in Nursing, Medicine, and Nursing Education; adhere to all established program policies in performing all responsibilities; promote departmental cohesion and maintain positive professional relationships with peers, other faculty, staff, students, clinical agency personnel, and the general public; attend and/or participates in a variety of local professional Nursing/Medical and Nursing/Medical Education meetings, conferences, and workshops; participate in departmental, shared governance, and staff development activities, as appropriate and feasible; respond in writing to requests for information (e.g., employment process questionnaires, unit planning guides, environmental impact reports, etc.). Performs related duties as required. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training : A master’s degree or higher in nursing or a bachelor’s degree in nursing AND a master’s degree or higher in health education or health science from an accredited college or university. In addition, must be a licensed “Family Nurse Practitioner” as determined by the California BRN. OR a medical degree from an accredited college or university. Experience : Three years of working as a nurse practitioner or a physician, caring for outpatient clients. Knowledge of : Techniques and procedures for providing patient counseling, health education, patient referral for appropriate medical care, and direct patient care. Hearing and vision testing/screening procedures, techniques, and equipment operation. Concepts, principles, and techniques of staff supervision; employee performance evaluation processes and procedures Budgeting and basic fund accounting principles and techniques. Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups. Ability to : Obtain medical histories; perform physical examinations; make assessments/diagnoses; develop and implement individualized care plans in accordance with Standardized Procedures; Provide patient counseling, health education, patient referral for appropriate medical care, and direct patient care; Manage college health center(s), including clinical aspects; provide hearing and vision testing/screening, operate specialized medical equipment, and interpret testing/screening results; Administer program budget(s) and apply basic fund accounting principles and techniques; Maintain composure in stressful and/or emergency situations and make independent decisions and arrive at logical conclusions regarding issues of medical care; perform minor surgical procedures; draw blood and observe precautions as outlined in the District Bloodborne Pathogens Exposure Control Program Plan and/or other applicable protocols; Observe proper protocols for storage and transfer of specimens; administer vision screening, hearing screening, and tuberculin skin tests; give immunization and/or other injections and observe proper protocols; operate autoclave and other medical equipment. Maintain positive demeanor with patients and maintain positive working relationships with students, staff, and the general public; work independently; function well under pressure from deadlines, timeframes, etc.; communicate effectively orally and in writing; follow oral and written directions. Exercise sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, staff and the surrounding community. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Required to frequently wear protective clothing/equipment to protect skin, arms, hands, fingers, face, eyes, and overall body, and must almost constantly work in environments subject to almost constant exposure to hazards from risk of contagion with bloodborne and/or other infectious diseases, and occasional exposure to hazards from needle sticks, electrical shocks and/or radiation from medical equipment, and caustic chemicals used in medical testing and treatments. Incumbent must follow protocols for safe handling and/or disposal of body fluids, tissue specimens, other hazardous waste, and for providing direct patient care, including bandaging bloody wounds, changing bloody bandages, assisting in minor surgical procedures, etc. Physical : Must be able to function indoors in a medical clinical environment engaged in work of primarily a sedentary to moderately active nature and to perform the following, with or without reasonable accommodation: Constantly : Maintain cardio-vascular fitness to function under stress in emergency and crisis situations. Almost Constantly : Utilize speech and hearing for normal and telephonic conversation; utilize vision (near) to read written materials, computer screens, patient charts, and observe patient symptoms. Frequently : Sit, often for long periods of time, to accomplish desk work; walk, to move about office and campus environs; stand upright and forward flexing to provide patient care and to assist physicians with minor surgical procedures; utilize manual and/or finger dexterity to write, to type/keyboard and otherwise input data into microcomputers, to operate medical and office equipment, to assist in minor surgical procedures, to perform medical testing, and to drive a vehicle while engaged in official travel; utilize vision (far) to operate a vehicle while engaged in official travel; utilize vision (near) to assist in minor surgical procedures and to observe patient symptoms; lift (from overhead, waist, and floor levels, max. 150 lbs.) carry (max. 50 lbs.), bend, stoop, squat, kneel, push, pull, reach (from low, level, and overhead) twist and turn head, neck, and torso to assist patients onto cots and into wheelchairs and to move equipment and supplies into and out of storage and into treatment rooms. Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing : Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 18 paid holidays (including extended time off during the winter break) 22 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Qualifying Employer for Public Service Loan Forgiveness (in most cases) Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
Jul 15, 2024
Full Time
Description Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff and students and values the rich diverse backgrounds that make up the campus community. The Program Director, Health Services must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. Under administrative direction of an educational administrator, to plan, implement, and administer College Health Center programs and services, provide oversight to College Health Center staff, directly provide health care to District students and staff, and perform related work, as required. Incumbent is responsible for participating in recruitment and selection of College Health Center staff at multiple campus locations and for orienting, supervising, evaluating classified and student and/or other temporary help, and performing evaluations of full-time and adjunct faculty College Health Center staff members. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Obtain medical histories; perform physical examinations; make assessments/diagnoses; develop and implement individualized care plans in accordance with Standardized Procedures; Maintain currency of knowledge of techniques and procedures for providing patient counseling, health education, patient referral for appropriate medical care, and direct patient care; maintain confidentiality of information provided by and to patients, as appropriate and in accordance with District policies and procedures; provide medical care as stipulated in protocols developed by incumbent in collaboration with College Health Center physicians; furnish drugs or devices in accordance with Article 8, Section 2836.1 of the Nursing Practice Act, including implementing rules and regulations issued by the California Board of Registered Nursing (BRN); observe mandatory requirement to provide patients with pregnancy counseling, pregnancy testing, birth control information and/or materials, and community referrals, as necessary and/or as requested by patient(s).Maintain currency of knowledge of techniques and procedures for providing emergency and/or first aid care to patients, with appropriate referral(s), as necessary; observe provisions of District policy as contained in the District Injury and Illness Program Plan, Bloodborne Pathogens Exposure Control Program Plan, and other policies and laws, as applicable; actively participate as member of the District Crisis Intervention Team, as required.Assess needs of District students and staff about College Health Center program planning and take action to meet them; provide for service user input into current and proposed College Health Center programs and services.Observe and evaluate work performed by College Health Center staff members to assure compliance with applicable policies and procedures; directly evaluate performance of classified and student and/or other temporary help College Health Center staff members; directly evaluate quality of work performed and contract compliance of Physicians retained by the District to perform services as independent contractors; perform evaluations of full-time and adjunct faculty College Health Center staff membersMaintain confidential medical records of students and other College Health Center patients; maintain records of regulatory compliance and standards for storage of biologics, specimens, and medications with regard to proper refrigeration; record hours worked, meetings attended, etc., to maintain accountability with terms of contract; in absence of Administrative Services Technician II- College Health Center, compile and maintain routine statistical and/or other information for data tracking and records management.Develop and present budget proposals for College Health Center programs to the Dean, Nursing and Allied Health Division; monitor existing College Health Center budgets; evaluate spending requests; assess equipment and supply needs and take action to meet them.In coordination and collaboration with the District's Environmental Health and Safety Specialist, assist in determinations for compliance with applicable public health and occupational and environmental safety laws, regulations, and policies; instruct and/or assist in instruction of students and/or staff in basic to advanced first aid and cardio-pulmonary resuscitation (CPR), as requested.Interface with Placer County Public Health Department (PCPHD) to obtain immunization and birth control materials for use in the College Health Center facilities; speak on various topics for students in District Residence Hall facilities and for Instructors for instructional skill development; contact representatives of area service organizations for donations of materials and services for District students, as appropriate and feasible; contact area Physicians and Dentists for arrange for reduced fees and other donations of services for District students, as appropriate and feasible.Arrange for blood drives on District premises with area Blood Banks and direct activities of Administrative Services Technician II- College Health Center regarding use of facilities requests and other documentation and arrangements.Maintain currency in areas of content and clinical expertise and keep abreast of current trends and issues in Nursing, Medicine, and Nursing Education; adhere to all established program policies in performing all responsibilities; promote departmental cohesion and maintain positive professional relationships with peers, other faculty, staff, students, clinical agency personnel, and the general public; attend and/or participates in a variety of local professional Nursing/Medical and Nursing/Medical Education meetings, conferences, and workshops; participate in departmental, shared governance, and staff development activities, as appropriate and feasible; respond in writing to requests for information (e.g., employment process questionnaires, unit planning guides, environmental impact reports, etc.). Performs related duties as required. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training : A master’s degree or higher in nursing or a bachelor’s degree in nursing AND a master’s degree or higher in health education or health science from an accredited college or university. In addition, must be a licensed “Family Nurse Practitioner” as determined by the California BRN. OR a medical degree from an accredited college or university. Experience : Three years of working as a nurse practitioner or a physician, caring for outpatient clients. Knowledge of : Techniques and procedures for providing patient counseling, health education, patient referral for appropriate medical care, and direct patient care. Hearing and vision testing/screening procedures, techniques, and equipment operation. Concepts, principles, and techniques of staff supervision; employee performance evaluation processes and procedures Budgeting and basic fund accounting principles and techniques. Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups. Ability to : Obtain medical histories; perform physical examinations; make assessments/diagnoses; develop and implement individualized care plans in accordance with Standardized Procedures; Provide patient counseling, health education, patient referral for appropriate medical care, and direct patient care; Manage college health center(s), including clinical aspects; provide hearing and vision testing/screening, operate specialized medical equipment, and interpret testing/screening results; Administer program budget(s) and apply basic fund accounting principles and techniques; Maintain composure in stressful and/or emergency situations and make independent decisions and arrive at logical conclusions regarding issues of medical care; perform minor surgical procedures; draw blood and observe precautions as outlined in the District Bloodborne Pathogens Exposure Control Program Plan and/or other applicable protocols; Observe proper protocols for storage and transfer of specimens; administer vision screening, hearing screening, and tuberculin skin tests; give immunization and/or other injections and observe proper protocols; operate autoclave and other medical equipment. Maintain positive demeanor with patients and maintain positive working relationships with students, staff, and the general public; work independently; function well under pressure from deadlines, timeframes, etc.; communicate effectively orally and in writing; follow oral and written directions. Exercise sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, staff and the surrounding community. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Required to frequently wear protective clothing/equipment to protect skin, arms, hands, fingers, face, eyes, and overall body, and must almost constantly work in environments subject to almost constant exposure to hazards from risk of contagion with bloodborne and/or other infectious diseases, and occasional exposure to hazards from needle sticks, electrical shocks and/or radiation from medical equipment, and caustic chemicals used in medical testing and treatments. Incumbent must follow protocols for safe handling and/or disposal of body fluids, tissue specimens, other hazardous waste, and for providing direct patient care, including bandaging bloody wounds, changing bloody bandages, assisting in minor surgical procedures, etc. Physical : Must be able to function indoors in a medical clinical environment engaged in work of primarily a sedentary to moderately active nature and to perform the following, with or without reasonable accommodation: Constantly : Maintain cardio-vascular fitness to function under stress in emergency and crisis situations. Almost Constantly : Utilize speech and hearing for normal and telephonic conversation; utilize vision (near) to read written materials, computer screens, patient charts, and observe patient symptoms. Frequently : Sit, often for long periods of time, to accomplish desk work; walk, to move about office and campus environs; stand upright and forward flexing to provide patient care and to assist physicians with minor surgical procedures; utilize manual and/or finger dexterity to write, to type/keyboard and otherwise input data into microcomputers, to operate medical and office equipment, to assist in minor surgical procedures, to perform medical testing, and to drive a vehicle while engaged in official travel; utilize vision (far) to operate a vehicle while engaged in official travel; utilize vision (near) to assist in minor surgical procedures and to observe patient symptoms; lift (from overhead, waist, and floor levels, max. 150 lbs.) carry (max. 50 lbs.), bend, stoop, squat, kneel, push, pull, reach (from low, level, and overhead) twist and turn head, neck, and torso to assist patients onto cots and into wheelchairs and to move equipment and supplies into and out of storage and into treatment rooms. Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing : Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 18 paid holidays (including extended time off during the winter break) 22 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Qualifying Employer for Public Service Loan Forgiveness (in most cases) Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus two (2) years of experience with medical terminology, medical insurance, and medical billing and coding principles and practices. Licenses and Certifications Required: None. Notes to Applicants Position Overview: Under the direct supervision of the Revenue Cycle Manager, the Ambulance Billing and Coding Representative I will perform a wide variety of billing and coding duties such as verify patient demographics, research insurance eligibility online with various insurance carriers, place phone calls to patients/patients’ family, insurance companies and facility personnel in an attempt to acquire information necessary to verify insurance information. The Ambulance Billing and Coding Representative will also review ambulance trip reports to determine medical necessity, assign appropriate level of care as defined by CMS , and assign proper ICD -10 coding to accurately report the patient’s condition and medical necessity, while maintaining strictest confidentiality and adhering to all HIPAA guidelines and regulations. Why Recruit for Austin-Travis County EMS : The Emergency Medical Services department is responsible for managing critical time-sensitive life-threatening emergencies. While most of the assistance EMS gives to the community is medical in nature, everything we do is about service: service to our patients, their families and loved ones; service to our community; and service to the people who make up Austin-Travis County Emergency Medical Services. Additionally, Austin-Travis County EMS is ranked one of the top Emergency Medical Services agencies in the Country creating a pathway to innovative services in emergency medicine making ATCEMS a highly sought after organization for applicants nationwide. As part of the Recruiting team you will have the opportunity to become a part of this unique and distinguished organization. Why work for the City of Austin? The City of Austin provides generous benefits including medical, retirement plans, paid time off, as well as hybrid work schedules for eligible positions. Joining our team means you will have access to a network of 17,000+ City of Austin employees and the opportunities for training and professional growth are many! Regarding your Application: A detailed, complete City of Austin employment application is required to evaluate your qualifications and, if selected as a top candidate for the position, will be used when determining salary. Statements like “see resume” will not count when determining experience. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. The responses to the supplemental questions should reference the employment history listed in the employment history section. Incomplete applications will not be considered. EMS reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. VETERANS : Veterans, we thank you for your service and welcome your application. If you are selected as the top candidate for the position you will be required to provide your DD214. Are you already a COA employee? Employees in Good Standing, who are candidates within the Department or division that the Position resides in, and who meet the minimum and preferred qualifications for the position will be included in the initial interview. ATCEMS employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. Assessments: An assessment will be required prior to interviews for those applicants selected to move in the hiring process. LANGUAGE : Must have the ability to read, write, and fluently speak English. Pay Range $21.18 - $23.56 Hours Monday - Friday 7:00 a.m. - 4:00 p.m. A hybrid work schedule is available for this position. The person selected for this position will be required to work in office full-time during a training period of at least six (6) months or more. Performance will be evaluated at the conclusion of the training period to determine hybrid schedule. Job Close Date 09/26/2024 Type of Posting External Department Emergency Medical Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 15 Waller Street Preferred Qualifications Preferred Experience: Experience with medical billing and coding in a hospital, doctor’s office, or ambulance provider setting. Knowledge of current insurance (Medicare, Medicaid, private insurance, Worker’s Compensation) to ensure coverage and proper reimbursement Experience applying ICD -10 codes Experience with medical terminology Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Receives and answers customer service inquiries, requests, and complaints from the public related to ambulance billing. Responds verbally and in writing while complying with HIPAA , other public record laws, and confidentiality. Investigates and gathers information on accounts using a wide variety of resources within the scope of Local, State and Federal laws. Daily contact with confidential medical and credit information requiring knowledge and compliance with laws related to the custody, security, and release of this information. Reviews pre-hospital care reports for completeness and accuracy of information for billing. Researches and enters patient, financial, diagnostic, and statistical information into billing system. Determines order of primary, secondary, or other responsible parties for ambulance fee charges and bills appropriately following Medicare or Medicaid rules. Determines appropriate level of care and medical necessity to assign proper diagnosis codes, and charges based on patient care documentation as defined by Centers for Medicare and Medicaid Services ( CMS ) guidelines. Electronically submits healthcare-related forms to payers in accordance with filing deadlines. Prints, reviews, and mails billing statements for claims, and follows up to expedite payment in a timely manner. Collects cash and electronic payments. Posts and balances payments on ambulance accounts. Processes refunds and write-offs for management approval. Receives and processes rejected or denied claims and initiates appeal process. Works aging reports to optimize cash flow. Corresponds verbally and in writing with patients, third-party payers, and insurance carriers on claim denials and past due accounts for resolution of payment issues. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of medical, insurance, and healthcare terminology. Knowledge of medical terminology and general anatomy. Knowledge of Local, State, and Federal laws, including HIPAA , Medicare, Medicaid, and other public health plans. Knowledge of accounting and bookkeeping practices and concepts, as well as cash handling and account collection procedures and practices. Skill in medical coding. Skill in insurance verification. Skill in establishing and maintaining good working relationships to internal and external customers. Skill in using computers and related software applications, multiple line phone systems, credit card machines, and online credit card payment systems. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in effective oral and written communication. Skill in reviewing (proofreading) material to ensure accuracy, completeness, and adherence to established formats. Skill in interpreting and analyzing applicable data. Ability to provide exceptional customer service. Ability to understand and communicate technical information. Ability to exercise discretion in confidential matters. Ability to establish and maintain effective working relationships with City employees and the public. Ability to work under pressure with frequent interruptions and changes in priorities. Ability to manage conflicts and concerns and work with difficult customers. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation from an accredited high school or equivalent, plus two (2) years of experience with medical terminology, medical insurance, and medical billing and coding principles and practices. Do you meet the minimum qualifications for this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please provide the number of years experience with medical billing and coding in a hospital, doctor's office, or ambulance provider setting. No Experience Less than two (2) years of experience Two (2) or more years of experience * Please describe your knowledge of current insurance (Medicare, Medicaid, private insurance, Worker’s Compensation) to ensure coverage and proper reimbursement. (Open Ended Question) * Please describe your experience applying ICD-10 codes. (Open Ended Question) * Describe your experience with medical terminology. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Sep 13, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus two (2) years of experience with medical terminology, medical insurance, and medical billing and coding principles and practices. Licenses and Certifications Required: None. Notes to Applicants Position Overview: Under the direct supervision of the Revenue Cycle Manager, the Ambulance Billing and Coding Representative I will perform a wide variety of billing and coding duties such as verify patient demographics, research insurance eligibility online with various insurance carriers, place phone calls to patients/patients’ family, insurance companies and facility personnel in an attempt to acquire information necessary to verify insurance information. The Ambulance Billing and Coding Representative will also review ambulance trip reports to determine medical necessity, assign appropriate level of care as defined by CMS , and assign proper ICD -10 coding to accurately report the patient’s condition and medical necessity, while maintaining strictest confidentiality and adhering to all HIPAA guidelines and regulations. Why Recruit for Austin-Travis County EMS : The Emergency Medical Services department is responsible for managing critical time-sensitive life-threatening emergencies. While most of the assistance EMS gives to the community is medical in nature, everything we do is about service: service to our patients, their families and loved ones; service to our community; and service to the people who make up Austin-Travis County Emergency Medical Services. Additionally, Austin-Travis County EMS is ranked one of the top Emergency Medical Services agencies in the Country creating a pathway to innovative services in emergency medicine making ATCEMS a highly sought after organization for applicants nationwide. As part of the Recruiting team you will have the opportunity to become a part of this unique and distinguished organization. Why work for the City of Austin? The City of Austin provides generous benefits including medical, retirement plans, paid time off, as well as hybrid work schedules for eligible positions. Joining our team means you will have access to a network of 17,000+ City of Austin employees and the opportunities for training and professional growth are many! Regarding your Application: A detailed, complete City of Austin employment application is required to evaluate your qualifications and, if selected as a top candidate for the position, will be used when determining salary. Statements like “see resume” will not count when determining experience. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. The responses to the supplemental questions should reference the employment history listed in the employment history section. Incomplete applications will not be considered. EMS reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. VETERANS : Veterans, we thank you for your service and welcome your application. If you are selected as the top candidate for the position you will be required to provide your DD214. Are you already a COA employee? Employees in Good Standing, who are candidates within the Department or division that the Position resides in, and who meet the minimum and preferred qualifications for the position will be included in the initial interview. ATCEMS employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. Assessments: An assessment will be required prior to interviews for those applicants selected to move in the hiring process. LANGUAGE : Must have the ability to read, write, and fluently speak English. Pay Range $21.18 - $23.56 Hours Monday - Friday 7:00 a.m. - 4:00 p.m. A hybrid work schedule is available for this position. The person selected for this position will be required to work in office full-time during a training period of at least six (6) months or more. Performance will be evaluated at the conclusion of the training period to determine hybrid schedule. Job Close Date 09/26/2024 Type of Posting External Department Emergency Medical Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 15 Waller Street Preferred Qualifications Preferred Experience: Experience with medical billing and coding in a hospital, doctor’s office, or ambulance provider setting. Knowledge of current insurance (Medicare, Medicaid, private insurance, Worker’s Compensation) to ensure coverage and proper reimbursement Experience applying ICD -10 codes Experience with medical terminology Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Receives and answers customer service inquiries, requests, and complaints from the public related to ambulance billing. Responds verbally and in writing while complying with HIPAA , other public record laws, and confidentiality. Investigates and gathers information on accounts using a wide variety of resources within the scope of Local, State and Federal laws. Daily contact with confidential medical and credit information requiring knowledge and compliance with laws related to the custody, security, and release of this information. Reviews pre-hospital care reports for completeness and accuracy of information for billing. Researches and enters patient, financial, diagnostic, and statistical information into billing system. Determines order of primary, secondary, or other responsible parties for ambulance fee charges and bills appropriately following Medicare or Medicaid rules. Determines appropriate level of care and medical necessity to assign proper diagnosis codes, and charges based on patient care documentation as defined by Centers for Medicare and Medicaid Services ( CMS ) guidelines. Electronically submits healthcare-related forms to payers in accordance with filing deadlines. Prints, reviews, and mails billing statements for claims, and follows up to expedite payment in a timely manner. Collects cash and electronic payments. Posts and balances payments on ambulance accounts. Processes refunds and write-offs for management approval. Receives and processes rejected or denied claims and initiates appeal process. Works aging reports to optimize cash flow. Corresponds verbally and in writing with patients, third-party payers, and insurance carriers on claim denials and past due accounts for resolution of payment issues. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of medical, insurance, and healthcare terminology. Knowledge of medical terminology and general anatomy. Knowledge of Local, State, and Federal laws, including HIPAA , Medicare, Medicaid, and other public health plans. Knowledge of accounting and bookkeeping practices and concepts, as well as cash handling and account collection procedures and practices. Skill in medical coding. Skill in insurance verification. Skill in establishing and maintaining good working relationships to internal and external customers. Skill in using computers and related software applications, multiple line phone systems, credit card machines, and online credit card payment systems. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in effective oral and written communication. Skill in reviewing (proofreading) material to ensure accuracy, completeness, and adherence to established formats. Skill in interpreting and analyzing applicable data. Ability to provide exceptional customer service. Ability to understand and communicate technical information. Ability to exercise discretion in confidential matters. Ability to establish and maintain effective working relationships with City employees and the public. Ability to work under pressure with frequent interruptions and changes in priorities. Ability to manage conflicts and concerns and work with difficult customers. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation from an accredited high school or equivalent, plus two (2) years of experience with medical terminology, medical insurance, and medical billing and coding principles and practices. Do you meet the minimum qualifications for this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please provide the number of years experience with medical billing and coding in a hospital, doctor's office, or ambulance provider setting. No Experience Less than two (2) years of experience Two (2) or more years of experience * Please describe your knowledge of current insurance (Medicare, Medicaid, private insurance, Worker’s Compensation) to ensure coverage and proper reimbursement. (Open Ended Question) * Please describe your experience applying ICD-10 codes. (Open Ended Question) * Describe your experience with medical terminology. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
City of Kansas City, MO
Kansas City, Missouri, United States
Full-time position available with the Health Department, Communicable Disease Prevention Department located at 2400 Troost Ave Salary Range: $18.37-$28.01/hour Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: October 02, 2024 Responsibilities Provides essential support within the clinical department. Ensures a seamless experience for patients and healthcare providers, facilitating administrative tasks, and delivering excellent customer service. Provides both customer service and clerical support to ensure the efficient operation of the vaccination's clinic. Manages incoming calls from patients, healthcare providers, and other stakeholders. Provides accurate information regarding services, respond to inquiries, and direct callers to the appropriate departments or resources when necessary. Schedules patient appointments for clinical services, including vaccination appointments, while accommodating patient needs and availability. Collects and verifies patients' demographic and medical information, particularly as it pertains to vaccinations. Ensures all patient records are up to date and compliant with relevant healthcare regulations. Verifies and retrieves health insurance information (Medicaid, private insurance, etc.) to ensure proper billing and coverage for services rendered. Collects payments for non-residential fees, vaccination costs, vaccination records, and immigration services. Processes payments securely using cash, debit, and credit card transactions. Ensures that all financial records are accurately maintained. Secures deposit collected funds into the designated safe at the end of each shift. Assists in checking patients in upon arrival for their appointments. Ensures that all necessary paperwork is completed, and patients are fully prepared for their consultation or vaccination. Coordinates patient flow by assigning patients to nurses based on their vaccination needs, ensures that they are seen in a timely manner. Retrieves and maintains accurate patient contact information, ensures all data is regularly updated in the system. Retrieves vaccination records for patients as requested and maintains confidentiality in accordance with HIPAA regulations. Direct patients to the appropriate resources and services for any further assistance, including providing information on healthcare programs, immunization records, and general clinic inquiries. Proficient in Microsoft Office Suite. Possesses strong verbal and written communication skills, with an ability to engage empathetically with patients from diverse backgrounds. Pays attention to detail and committed to maintaining patient confidentiality. Qualifications REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Preference given to those with prior experience in a healthcare or clinical setting. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Sep 20, 2024
Full Time
Full-time position available with the Health Department, Communicable Disease Prevention Department located at 2400 Troost Ave Salary Range: $18.37-$28.01/hour Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: October 02, 2024 Responsibilities Provides essential support within the clinical department. Ensures a seamless experience for patients and healthcare providers, facilitating administrative tasks, and delivering excellent customer service. Provides both customer service and clerical support to ensure the efficient operation of the vaccination's clinic. Manages incoming calls from patients, healthcare providers, and other stakeholders. Provides accurate information regarding services, respond to inquiries, and direct callers to the appropriate departments or resources when necessary. Schedules patient appointments for clinical services, including vaccination appointments, while accommodating patient needs and availability. Collects and verifies patients' demographic and medical information, particularly as it pertains to vaccinations. Ensures all patient records are up to date and compliant with relevant healthcare regulations. Verifies and retrieves health insurance information (Medicaid, private insurance, etc.) to ensure proper billing and coverage for services rendered. Collects payments for non-residential fees, vaccination costs, vaccination records, and immigration services. Processes payments securely using cash, debit, and credit card transactions. Ensures that all financial records are accurately maintained. Secures deposit collected funds into the designated safe at the end of each shift. Assists in checking patients in upon arrival for their appointments. Ensures that all necessary paperwork is completed, and patients are fully prepared for their consultation or vaccination. Coordinates patient flow by assigning patients to nurses based on their vaccination needs, ensures that they are seen in a timely manner. Retrieves and maintains accurate patient contact information, ensures all data is regularly updated in the system. Retrieves vaccination records for patients as requested and maintains confidentiality in accordance with HIPAA regulations. Direct patients to the appropriate resources and services for any further assistance, including providing information on healthcare programs, immunization records, and general clinic inquiries. Proficient in Microsoft Office Suite. Possesses strong verbal and written communication skills, with an ability to engage empathetically with patients from diverse backgrounds. Pays attention to detail and committed to maintaining patient confidentiality. Qualifications REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Preference given to those with prior experience in a healthcare or clinical setting. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Oklahoma State Department of Health
Comanche County, Oklahoma, United States
Job Posting Title Customer Asst Representative III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 5 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation This position has an hourly rate of $19.711538. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Job Description BASIC PURPOSE Maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. POSITION DESCRIPTION This position is the frontline to customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Receives or delivers materials and equipment. Knowledge, Skills, Abilities and Competencies Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation, and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide g ood customer, interpersonal and communication skills. Level Descriptors The Customer Assistant Representative job family consists of four levels, which are distinguished, based on the level of complexity of specific job assignments, the extent of responsibility assigned, and the level of expertise required for the completion of assigned projects. LevelIII: This is the career level where duties and responsibilities will be performed at all levels of complexity. Education and Experience Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience. Valued Knowledge, Skills, and Abilities Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; and to construct various types of reports. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Sep 19, 2024
Full Time
Job Posting Title Customer Asst Representative III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 5 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation This position has an hourly rate of $19.711538. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Job Description BASIC PURPOSE Maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. POSITION DESCRIPTION This position is the frontline to customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Receives or delivers materials and equipment. Knowledge, Skills, Abilities and Competencies Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation, and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide g ood customer, interpersonal and communication skills. Level Descriptors The Customer Assistant Representative job family consists of four levels, which are distinguished, based on the level of complexity of specific job assignments, the extent of responsibility assigned, and the level of expertise required for the completion of assigned projects. LevelIII: This is the career level where duties and responsibilities will be performed at all levels of complexity. Education and Experience Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience. Valued Knowledge, Skills, and Abilities Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; and to construct various types of reports. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Oklahoma State Department of Health
Kingfisher County, Oklahoma, United States
Job Posting Title Customer Asst Representative III Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 2 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $41,000.00, based on education and experience. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Job Description BASIC PURPOSE Maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. POSITION DESCRIPTION This position is the frontline to customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Receives or delivers materials and equipment. Knowledge, Skills, Abilities and Competencies Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation, and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide good customer, interpersonal and communication skills. Level Descriptors The Customer Assistant Representative job family consists of four levels, which are distinguished, based on the level of complexity of specific job assignments, the extent of responsibility assigned, and the level of expertise required for the completion of assigned projects. LevelIII: This is the career level where duties and responsibilities will be performed at all levels of complexity. Education and Experience Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience. Valued Knowledge, Skills, and Abilities Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; and to construct various types of reports. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Sep 19, 2024
Full Time
Job Posting Title Customer Asst Representative III Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 2 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $41,000.00, based on education and experience. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Job Description BASIC PURPOSE Maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. POSITION DESCRIPTION This position is the frontline to customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Receives or delivers materials and equipment. Knowledge, Skills, Abilities and Competencies Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation, and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide good customer, interpersonal and communication skills. Level Descriptors The Customer Assistant Representative job family consists of four levels, which are distinguished, based on the level of complexity of specific job assignments, the extent of responsibility assigned, and the level of expertise required for the completion of assigned projects. LevelIII: This is the career level where duties and responsibilities will be performed at all levels of complexity. Education and Experience Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience. Valued Knowledge, Skills, and Abilities Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; and to construct various types of reports. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Oklahoma State Department of Health
Cherokee County, Oklahoma, United States
Job Posting Title Customer Assistance Representative III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 7 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation The hourly rate for this position is up to $19.71/hour based on education and experience. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Job Description Location : Cherokee County Health Department (1298 W 4th St Tahlequah, OK 74464) Salary : Up to $19.71/hour based on education and experience. Full Time /Part Time : Part Time Work Schedule : Monday to Friday Primary Hours : 8 am to 5 pm (min of 20 hours and max of 30 hours per week) Position Description: Maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. Duties: This position is the frontline to customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Receives or delivers materials and equipment. Knowledge, Skills, Abilities and Competencies Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation, and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide g ood customer, interpersonal and communication skills. Level Descriptors The Customer Assistant Representative job family consists of four levels, which are distinguished, based on the level of complexity of specific job assignments, the extent of responsibility assigned, and the level of expertise required for the completion of assigned projects. LevelIII: This is the career level where duties and responsibilities will be performed at all levels of complexity. Education and Experience Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience. Valued Knowledge, Skills, and Abilities Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; and to construct various types of reports. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Physical Demands and Work Environment: This position is set in an office environment, computer based. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Telework: This position is not eligible for Telework and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Sep 10, 2024
Full Time
Job Posting Title Customer Assistance Representative III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 7 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation The hourly rate for this position is up to $19.71/hour based on education and experience. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Job Description Location : Cherokee County Health Department (1298 W 4th St Tahlequah, OK 74464) Salary : Up to $19.71/hour based on education and experience. Full Time /Part Time : Part Time Work Schedule : Monday to Friday Primary Hours : 8 am to 5 pm (min of 20 hours and max of 30 hours per week) Position Description: Maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. Duties: This position is the frontline to customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Receives or delivers materials and equipment. Knowledge, Skills, Abilities and Competencies Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation, and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide g ood customer, interpersonal and communication skills. Level Descriptors The Customer Assistant Representative job family consists of four levels, which are distinguished, based on the level of complexity of specific job assignments, the extent of responsibility assigned, and the level of expertise required for the completion of assigned projects. LevelIII: This is the career level where duties and responsibilities will be performed at all levels of complexity. Education and Experience Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience. Valued Knowledge, Skills, and Abilities Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; and to construct various types of reports. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Physical Demands and Work Environment: This position is set in an office environment, computer based. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Telework: This position is not eligible for Telework and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Oklahoma State Department of Health
Garfield County, Oklahoma, United States
Job Posting Title Customer Asst Representative - Temp Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 2 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation The hourly rate for this position is up to $19.71, based on education and experience. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Job Description BASIC PURPOSE Maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. POSITION DESCRIPTION This position is the frontline to customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Receives or delivers materials and equipment. Knowledge, Skills, Abilities and Competencies Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation, and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide g ood customer, interpersonal and communication skills. Level Descriptors The Customer Assistant Representative job family consists of four levels, which are distinguished, based on the level of complexity of specific job assignments, the extent of responsibility assigned, and the level of expertise required for the completion of assigned projects. LevelIII: This is the career level where duties and responsibilities will be performed at all levels of complexity. Education and Experience Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience. Not required but prefer bilingual candidate. Valued Knowledge, Skills, and Abilities Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; and to construct various types of reports. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Aug 27, 2024
Full Time
Job Posting Title Customer Asst Representative - Temp Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 2 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation The hourly rate for this position is up to $19.71, based on education and experience. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Job Description BASIC PURPOSE Maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. POSITION DESCRIPTION This position is the frontline to customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Receives or delivers materials and equipment. Knowledge, Skills, Abilities and Competencies Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation, and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide g ood customer, interpersonal and communication skills. Level Descriptors The Customer Assistant Representative job family consists of four levels, which are distinguished, based on the level of complexity of specific job assignments, the extent of responsibility assigned, and the level of expertise required for the completion of assigned projects. LevelIII: This is the career level where duties and responsibilities will be performed at all levels of complexity. Education and Experience Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience. Not required but prefer bilingual candidate. Valued Knowledge, Skills, and Abilities Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; and to construct various types of reports. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Director of the Student Health Center Administrator Level (for MPP positions only) This position is an MPP Level III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President Disability Access and Student Well-Being. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Student Health Services Appointment Type At-Will Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $14,583.00 - $16,250.00 Per Month ($175,000.00 to $195,000.00 Annually) Salary is commensurate with experience. Position Summary Under the administrative direction of the Associate Vice President for Disability Access and Student Well-Being, the Director of Student Health Services (SHS) supports the academic mission of the University by providing vision, leadership, strategic direction, and evaluation of various services offered by SHS in support of students and enhances their capacities to be active, engaged, and successful learners. The Director works closely with the Associate Vice President regarding mission, goas and programs, outreach services, staff development, budget, personnel, resource management, assessment, sustainability, and overall direction of SHS. The mission of SHS is to provide accessible and cost-effective quality medical care for all registered students at SF State. SHS strives to work with students to enhance lifelong health and wellness, facilitate retention and graduation, and to reduce systematic health disparities related to human and cultural diversity. By providing accessible quality health care services, SHS strives to create an environment for all students to learn the skills to manage their own health and become informed future health care consumers. The Director should be visionary, innovative, collaborative, student-centered and possess demonstrable experience in managing health services, leading dynamic clinical and administrative teams, and successfully navigating change. The incumbent must also possess diplomacy, tact, cultural sensitivity, and the ability to work well with diverse groups to ensure that eh services meet the needs of all community members. In addition, the incumbent should possess knowledge and understanding of the principles of organizational sustainability, which is inclusive of budget and human resources. Position Information Provides Overall Direction and Leadership for Student Health Services • Develop policy in accordance with campus polices & procedures on the scope and application of health services at SFSU. Provide input and leadership for policy development at the CSU level by serving on system-wide committees or by providing advise/data to support these efforts. • Works to maximize utilization of student friendly healthcare and health equity best practices throughout all programs and services. • Develop and implement short and long-term strategic plans for organizational sustainability, program goals, and operating procedures for SHS to provide visionary leadership and direction for the department, and to foster continued support of a healthy campus community and specifically student-centered health care. • Identify strategies for generating revenue resources for the department. Effectively communicate plan and expectations to staff and University administrators. • Supervise and guide staff as appropriate in the interpretation and application of policy pertaining to specific operational programs and goals. • Develop and implement administrative polices to ensure continued compliance with all appropriate regulatory requirements. • Ensure measures for continual review and assessment of programs to adapts to changing student and University needs as warranted. Personnel and Fiscal Management • Effectively and efficiently oversee and manage all department and program resources (e.g. budget, personnel, and facilities) • Manages an annual budget of $7 million. • Oversee staff management and accountability, including staff recruitment, orientation, supervision, training, development, and evaluation. • Supervises and leads all SHS clinical and administrative staff, either directly or indirectly, including Staff Physicians, Psychiatrists, Nurse Practitioners, Registered Nurses, Medical/Clinical Assistants, Pharmacists, and all other management and administrative support staff • Monitor and ensure compliance will all accreditation standards, license requirements, and state laws and regulations pertaining to the practice of medicine. • Ensure all staff has adequate opportunities for medical, leadership and other relevant professional development/or education. • Maintain a positive work environment that encourages collaboration across the department. • Design, establish, and maintain an organizational structure and staffing in line with revenue and enrollment projections to effectively accomplish departmental goals and objectives. Program Development and Program Evaluation • Develop and implement policies to ensure continued compliance with all regulatory requirements. • Ensure measures for continual review and assessment of programs to adapts to changing student and University needs as warranted. • Maintain a commitment to create new and improve all programs and services as needed. • Serve as department HIPAA Privacy Officer responsible for assessment, implementation, maintenance of department compliance and reporting violations. Campus, Community, Public Outreach • Provide high level direction and guidance to administrators, faculty, staff, and students. • Serve as key contributor to campus policy and decision making particularly regarding health and campus wellness. • Service as public health expert for the campus. • Interact professionally with students, parents, administrators, faculty and the campus community and others for the benefit of achieving the goals of SHS and ensuring the highest possible quality of medical/health programs and education for students. • Serve as a representative on a variety of university committees as assigned. • Facilitate communications with outside agencies as needed. This may include city, county, and state health departments, primary care providers/medical specialists and other agencies in times of emergencies. Other Duties • Collaborate with Gator Health unit managers, including the Director of Counseling & Psychological Services (CAPS) and the Director of Health Promotion & Wellness (HPW),to design and implement an innovative and integrative health model for students. Work with Gator Health managers to develop an approach to student health and well-being that is mutually beneficial to all units and that ensures that all staff is utilized to their fullest potential in order to support and meet the needs of students. • Other duties as assigned. Minimum Qualifications Master’s degree or doctorate in health care administration, public health, educational health administration, or a related field AND a minimum of 5 years of experience of professional leadership and management experience in a comparable health services or university program. • Ability to envision and plan strategically; develop, analyze, and implement policy and procedures. The ability to be proactive in preparing for current issues and trends; and the ability to effectively monitor and respond to emergent trends when necessary. • Ability to define and maintain high clinical and administrative standards of primary health care practice, assess quality of care, and oversee the writing/institutionalization of policies, procedures, protocols, and strategies in a university health care setting. • Demonstrated ability to competently interact with culturally and ethnically diverse patients and employees, possess a demonstrated commitment to diversity and inclusion, and be cognizant of issues of difference, power, and privilege, and how they manifest themselves in healthcare settings. • Knowledge and understanding of the principles of organizational sustainability, which is include of budget and human resources. • Demonstrated substantial experience in supervising and coordinating health service and evaluation programs and thorough knowledge of, and demonstrable success in, developing collaborative teams that work from shared values to achieve strategic priorities. • General knowledge of local, state, and federal regulations (including HIPAA, FERPA, and the Jeanne Clery Act) pertaining to health care delivery systems. • Demonstrated ability to interpret technical procedures and regulations, credentialing, and certification of staff training/qualifications. • Excellent expressive and written communication skills and clear analytical thinking and reasoning. • Significant experience in managing complex budgets with multiple revenue streams. Desired • Knowledge of the CSU’s policies and procedures governing student health services functions of student health services. • Working knowledge of relevant health care economics. Knowledge and understanding of budgeting and financial management principles and practices related to health care in a public institution setting. • Knowledge and understanding of human resources and management and collective bargaining practices for both administrative and clinical aspects in a healthcare facility on a university campus. • Working knowledge of the Accreditation Association for Ambulatory Health Care (AAAHC) accreditation standards. • Familiarly with both current and future uses of technology in healthcare. This includes, but not limited to billing health insurance, patient information systems, lab, pharmacy, imaging etc. • In addition, preference will be given to a candidate that possess the following strengths: vision, innovative, strategic, enthusiastic, student-centered, motivated, creative and is a able to lead and inspire staff. Preference will also be given to candidates to candidates who are committed to fostering an environment of diversity and inclusion and posses’ knowledge and understanding of the principles of organizational health and sustainability. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Director of the Student Health Center Administrator Level (for MPP positions only) This position is an MPP Level III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President Disability Access and Student Well-Being. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Student Health Services Appointment Type At-Will Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $14,583.00 - $16,250.00 Per Month ($175,000.00 to $195,000.00 Annually) Salary is commensurate with experience. Position Summary Under the administrative direction of the Associate Vice President for Disability Access and Student Well-Being, the Director of Student Health Services (SHS) supports the academic mission of the University by providing vision, leadership, strategic direction, and evaluation of various services offered by SHS in support of students and enhances their capacities to be active, engaged, and successful learners. The Director works closely with the Associate Vice President regarding mission, goas and programs, outreach services, staff development, budget, personnel, resource management, assessment, sustainability, and overall direction of SHS. The mission of SHS is to provide accessible and cost-effective quality medical care for all registered students at SF State. SHS strives to work with students to enhance lifelong health and wellness, facilitate retention and graduation, and to reduce systematic health disparities related to human and cultural diversity. By providing accessible quality health care services, SHS strives to create an environment for all students to learn the skills to manage their own health and become informed future health care consumers. The Director should be visionary, innovative, collaborative, student-centered and possess demonstrable experience in managing health services, leading dynamic clinical and administrative teams, and successfully navigating change. The incumbent must also possess diplomacy, tact, cultural sensitivity, and the ability to work well with diverse groups to ensure that eh services meet the needs of all community members. In addition, the incumbent should possess knowledge and understanding of the principles of organizational sustainability, which is inclusive of budget and human resources. Position Information Provides Overall Direction and Leadership for Student Health Services • Develop policy in accordance with campus polices & procedures on the scope and application of health services at SFSU. Provide input and leadership for policy development at the CSU level by serving on system-wide committees or by providing advise/data to support these efforts. • Works to maximize utilization of student friendly healthcare and health equity best practices throughout all programs and services. • Develop and implement short and long-term strategic plans for organizational sustainability, program goals, and operating procedures for SHS to provide visionary leadership and direction for the department, and to foster continued support of a healthy campus community and specifically student-centered health care. • Identify strategies for generating revenue resources for the department. Effectively communicate plan and expectations to staff and University administrators. • Supervise and guide staff as appropriate in the interpretation and application of policy pertaining to specific operational programs and goals. • Develop and implement administrative polices to ensure continued compliance with all appropriate regulatory requirements. • Ensure measures for continual review and assessment of programs to adapts to changing student and University needs as warranted. Personnel and Fiscal Management • Effectively and efficiently oversee and manage all department and program resources (e.g. budget, personnel, and facilities) • Manages an annual budget of $7 million. • Oversee staff management and accountability, including staff recruitment, orientation, supervision, training, development, and evaluation. • Supervises and leads all SHS clinical and administrative staff, either directly or indirectly, including Staff Physicians, Psychiatrists, Nurse Practitioners, Registered Nurses, Medical/Clinical Assistants, Pharmacists, and all other management and administrative support staff • Monitor and ensure compliance will all accreditation standards, license requirements, and state laws and regulations pertaining to the practice of medicine. • Ensure all staff has adequate opportunities for medical, leadership and other relevant professional development/or education. • Maintain a positive work environment that encourages collaboration across the department. • Design, establish, and maintain an organizational structure and staffing in line with revenue and enrollment projections to effectively accomplish departmental goals and objectives. Program Development and Program Evaluation • Develop and implement policies to ensure continued compliance with all regulatory requirements. • Ensure measures for continual review and assessment of programs to adapts to changing student and University needs as warranted. • Maintain a commitment to create new and improve all programs and services as needed. • Serve as department HIPAA Privacy Officer responsible for assessment, implementation, maintenance of department compliance and reporting violations. Campus, Community, Public Outreach • Provide high level direction and guidance to administrators, faculty, staff, and students. • Serve as key contributor to campus policy and decision making particularly regarding health and campus wellness. • Service as public health expert for the campus. • Interact professionally with students, parents, administrators, faculty and the campus community and others for the benefit of achieving the goals of SHS and ensuring the highest possible quality of medical/health programs and education for students. • Serve as a representative on a variety of university committees as assigned. • Facilitate communications with outside agencies as needed. This may include city, county, and state health departments, primary care providers/medical specialists and other agencies in times of emergencies. Other Duties • Collaborate with Gator Health unit managers, including the Director of Counseling & Psychological Services (CAPS) and the Director of Health Promotion & Wellness (HPW),to design and implement an innovative and integrative health model for students. Work with Gator Health managers to develop an approach to student health and well-being that is mutually beneficial to all units and that ensures that all staff is utilized to their fullest potential in order to support and meet the needs of students. • Other duties as assigned. Minimum Qualifications Master’s degree or doctorate in health care administration, public health, educational health administration, or a related field AND a minimum of 5 years of experience of professional leadership and management experience in a comparable health services or university program. • Ability to envision and plan strategically; develop, analyze, and implement policy and procedures. The ability to be proactive in preparing for current issues and trends; and the ability to effectively monitor and respond to emergent trends when necessary. • Ability to define and maintain high clinical and administrative standards of primary health care practice, assess quality of care, and oversee the writing/institutionalization of policies, procedures, protocols, and strategies in a university health care setting. • Demonstrated ability to competently interact with culturally and ethnically diverse patients and employees, possess a demonstrated commitment to diversity and inclusion, and be cognizant of issues of difference, power, and privilege, and how they manifest themselves in healthcare settings. • Knowledge and understanding of the principles of organizational sustainability, which is include of budget and human resources. • Demonstrated substantial experience in supervising and coordinating health service and evaluation programs and thorough knowledge of, and demonstrable success in, developing collaborative teams that work from shared values to achieve strategic priorities. • General knowledge of local, state, and federal regulations (including HIPAA, FERPA, and the Jeanne Clery Act) pertaining to health care delivery systems. • Demonstrated ability to interpret technical procedures and regulations, credentialing, and certification of staff training/qualifications. • Excellent expressive and written communication skills and clear analytical thinking and reasoning. • Significant experience in managing complex budgets with multiple revenue streams. Desired • Knowledge of the CSU’s policies and procedures governing student health services functions of student health services. • Working knowledge of relevant health care economics. Knowledge and understanding of budgeting and financial management principles and practices related to health care in a public institution setting. • Knowledge and understanding of human resources and management and collective bargaining practices for both administrative and clinical aspects in a healthcare facility on a university campus. • Working knowledge of the Accreditation Association for Ambulatory Health Care (AAAHC) accreditation standards. • Familiarly with both current and future uses of technology in healthcare. This includes, but not limited to billing health insurance, patient information systems, lab, pharmacy, imaging etc. • In addition, preference will be given to a candidate that possess the following strengths: vision, innovative, strategic, enthusiastic, student-centered, motivated, creative and is a able to lead and inspire staff. Preference will also be given to candidates to candidates who are committed to fostering an environment of diversity and inclusion and posses’ knowledge and understanding of the principles of organizational health and sustainability. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition TO APPLY: Please complete all sections of the online application, even if a resume is submitted. Please include with your completed application the following attachments: Cover Letter, Resume, a copy of your Radiation Health and Safety (RHS) certification and BLS certification, a copy of certificate showing completion of Dental Assistant program (if applicable), and valid MT Driver’s License. Incomplete applications will be disqualified. Complete job description available upon request to the Department of Human Resources. Priority Application Date : February 11, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Performs dental assistant duties in a dental clinic for Partnership Health Center, satellite dental clinic locations, and the Missoula County Detention Facility. Representative Examples of Work Seats patient, reviews medical history, and prepares patient for dental work. Arranges appropriate dental instruments and materials for patient treatment. Assists the dentist and dental hygienist in performing needed patient services, including: placing or removing rubber dam, applying topical drugs to patient as prescribed by dentist, placing or removing celluloid, plastic or metallic strips between patients teeth, providing suction/evacuation function as needed. Assists in taking and developing x-ray films. Provides appropriate patient education regarding treatment rendered. Sterilizes, cleans and maintains dental instruments and equipment. Assists clerical support to schedule patient appointments. Assists with maintaining dental supply inventories. Assists with maintaining patient charts, progress notes and records. Performs related work as required or directed. SUPERVISION RECEIVED: Works under the supervision of the Dental Director. SUPERVISION EXERCISED: None. WORKING RELATIONSHIPS: Has numerous contacts with dental patients, health care providers and other county employees. REQUIRED KNOWLEDGE, SKILLS & ABILITIES: KNOWLEDGE: Working knowledge of dental office and chair-side dental assisting practices, procedures and techniques. Working knowledge of dental terminology and charting practices. Working knowledge of the principles and practices of dental health promotion and prevention. Working knowledge of department's policies and procedures. Basic knowledge of Federal and OSHA regulations for dental clinics. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS: Skill in the use of dental tools and dental equipment, including x-ray equipment. ABILITIES: Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to effectively communicate in the English language, orally and in writing with patients and coworkers. Ability to respect and maintain confidentiality. Ability to maintain a current BLS certification. Ability to work effectively in a dynamic clinic environment and to handle multiple demands and responsibilities. Ability to motivate patients to maintain proper dental care. Ability to prepare and maintain charts, record logs, and reports. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. Requires current Radiation Health and Safety (RHS) certification. Requires a current Healthcare Professional BLS certification or the ability to obtain it within 90 days of hire. Completion of a Dental Assistant training program is desired. EXPERIENCE : None. Experience working as a dental assistant is desired. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Physical/Environmental Demands The work requires lifting of supply boxes in the medium range (up to 30 pounds). The employee may risk exposure to radiation due to taking and developing x-ray films. The employee may risk exposure to biohazards (ex. blood and disinfectant chemicals), and communicable diseases. Work is performed walking or standing much of the time. May work in the Detention Facility, which involves exposure to potentially dangerous persons and situations. May require traveling to satellite clinic locations such as Seeley Lake or Lowell School. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Jul 14, 2024
Definition TO APPLY: Please complete all sections of the online application, even if a resume is submitted. Please include with your completed application the following attachments: Cover Letter, Resume, a copy of your Radiation Health and Safety (RHS) certification and BLS certification, a copy of certificate showing completion of Dental Assistant program (if applicable), and valid MT Driver’s License. Incomplete applications will be disqualified. Complete job description available upon request to the Department of Human Resources. Priority Application Date : February 11, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Performs dental assistant duties in a dental clinic for Partnership Health Center, satellite dental clinic locations, and the Missoula County Detention Facility. Representative Examples of Work Seats patient, reviews medical history, and prepares patient for dental work. Arranges appropriate dental instruments and materials for patient treatment. Assists the dentist and dental hygienist in performing needed patient services, including: placing or removing rubber dam, applying topical drugs to patient as prescribed by dentist, placing or removing celluloid, plastic or metallic strips between patients teeth, providing suction/evacuation function as needed. Assists in taking and developing x-ray films. Provides appropriate patient education regarding treatment rendered. Sterilizes, cleans and maintains dental instruments and equipment. Assists clerical support to schedule patient appointments. Assists with maintaining dental supply inventories. Assists with maintaining patient charts, progress notes and records. Performs related work as required or directed. SUPERVISION RECEIVED: Works under the supervision of the Dental Director. SUPERVISION EXERCISED: None. WORKING RELATIONSHIPS: Has numerous contacts with dental patients, health care providers and other county employees. REQUIRED KNOWLEDGE, SKILLS & ABILITIES: KNOWLEDGE: Working knowledge of dental office and chair-side dental assisting practices, procedures and techniques. Working knowledge of dental terminology and charting practices. Working knowledge of the principles and practices of dental health promotion and prevention. Working knowledge of department's policies and procedures. Basic knowledge of Federal and OSHA regulations for dental clinics. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS: Skill in the use of dental tools and dental equipment, including x-ray equipment. ABILITIES: Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to effectively communicate in the English language, orally and in writing with patients and coworkers. Ability to respect and maintain confidentiality. Ability to maintain a current BLS certification. Ability to work effectively in a dynamic clinic environment and to handle multiple demands and responsibilities. Ability to motivate patients to maintain proper dental care. Ability to prepare and maintain charts, record logs, and reports. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. Requires current Radiation Health and Safety (RHS) certification. Requires a current Healthcare Professional BLS certification or the ability to obtain it within 90 days of hire. Completion of a Dental Assistant training program is desired. EXPERIENCE : None. Experience working as a dental assistant is desired. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Physical/Environmental Demands The work requires lifting of supply boxes in the medium range (up to 30 pounds). The employee may risk exposure to radiation due to taking and developing x-ray films. The employee may risk exposure to biohazards (ex. blood and disinfectant chemicals), and communicable diseases. Work is performed walking or standing much of the time. May work in the Detention Facility, which involves exposure to potentially dangerous persons and situations. May require traveling to satellite clinic locations such as Seeley Lake or Lowell School. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
City of Kansas City, MO
Kansas City, Missouri, United States
Full-time position available with the Health Department, Communicable Disease Prevention Division located at 2400 Troost Ave Salary Range: $20.10-$30.64/hour Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: Open Until Filled Responsibilities Works under the direct supervision of the Public Health Nurse Supervisor for programmatic and clinical issues. Exercises prudent judgment and initiative within the Division. Uses a high-efficiency respirator mask and other personal protective equipment when delivering services within an area assessed as high risk for exposure to infectious diseases. Lifts up to 50 pounds when assisting with community and clinic-based activities. Climbs stairs to access client residences. Possesses baseline qualifications in patient care delivery, critical disease investigation, and intervention, and mastering prevention-based clinical techniques and procedures. Performs the duties of a Public Health Licensed Practical Nurse in the Division of Communicable Disease Prevention and Public Health Preparedness. Interacts with clinic patients during the appointment time frame. Interacts with patients through greeting, rooming, taking health histories, preparing the patient for exams or procedures, collecting lab specimens, administering medication as directed by the health care provider, and providing education and follow-up directions to the patient. Performs all responsibilities professionally and courteously. Ensures timely, accurate communication and completes patient documentation, including verbal and written correspondence with the patient or the patient's representative. Qualifications Requires: Must possess a Licensed Practical Nurse licensure from the Missouri Board of Nursing. Successfully passed the National Council of Licensure Exam-Practical Nursing (NCLEX-PN) Must possess a valid State -issued driver's license in accordance with the City of KCMO policies. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Aug 02, 2024
Full Time
Full-time position available with the Health Department, Communicable Disease Prevention Division located at 2400 Troost Ave Salary Range: $20.10-$30.64/hour Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: Open Until Filled Responsibilities Works under the direct supervision of the Public Health Nurse Supervisor for programmatic and clinical issues. Exercises prudent judgment and initiative within the Division. Uses a high-efficiency respirator mask and other personal protective equipment when delivering services within an area assessed as high risk for exposure to infectious diseases. Lifts up to 50 pounds when assisting with community and clinic-based activities. Climbs stairs to access client residences. Possesses baseline qualifications in patient care delivery, critical disease investigation, and intervention, and mastering prevention-based clinical techniques and procedures. Performs the duties of a Public Health Licensed Practical Nurse in the Division of Communicable Disease Prevention and Public Health Preparedness. Interacts with clinic patients during the appointment time frame. Interacts with patients through greeting, rooming, taking health histories, preparing the patient for exams or procedures, collecting lab specimens, administering medication as directed by the health care provider, and providing education and follow-up directions to the patient. Performs all responsibilities professionally and courteously. Ensures timely, accurate communication and completes patient documentation, including verbal and written correspondence with the patient or the patient's representative. Qualifications Requires: Must possess a Licensed Practical Nurse licensure from the Missouri Board of Nursing. Successfully passed the National Council of Licensure Exam-Practical Nursing (NCLEX-PN) Must possess a valid State -issued driver's license in accordance with the City of KCMO policies. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Contra Costa County, CA
Contra Costa County, California, United States
The Position The Board of Supervisors have authorized the following future salary increases: 4% on July 1, 2025 Bargaining Unit: CNA - Registered Nurses Unit Contra Costa County Health Services Department offers a variety of opportunities and has an ongoing need for Registered Nurses. Our facilities include the Contra Costa Regional Medical Center (CCRMC) in Martinez, a full service acute hospital which includes an acute psychiatric unit. We have nine (9) outpatient health centers throughout the County, detention facilities, and juvenile hall. Typical Tasks The typical tasks described in class are representative samples of duties commonly performed in each specialty area. Some tasks performed require specialized training or certifications depending upon the area of assignment or position designation. Follows MD orders to administer intravenous therapy and other prescribed medication and treatments Prepares equipment and assists physician during procedures, treatment and, examination of patients Assesses patient needs, identifies problems, plans and implements appropriate nursing interventions, evaluates patient care outcomes and documents all of the above, reporting significant deviation from abnormal to normal to the physicians Assigns ancillary personnel Orients, precepts and mentors new and entry level nurses for problem solving and decision making Identifies urgent needs of the patient and/or significant others and initiates measures to meet these needs Provides directions to other members of the nursing team to ensure patient care is administered in a thorough, safe, and evidence based manner Provides and promotes excellent customer service for all internal and external customers Performs physical assessments, plans, implement, and evaluates care Performs case management Monitors laboratory tests Documents all care provided Identifies actual and potential problems; intervenes and reports all related problems to the appropriate disciplines. Coordinates the care of the patient; initiates and participates in patient/family teaching and discharge planning Address the physiological, psychological, socio-cultural, and spiritual needs of all patients Performs medication management Performs on-going patient education Participates in Quality improvement projects Participates in continuous learning and evidence based research May act as a Relief Charge Nurse Minimum Qualifications License Required (All Assignments): Candidates must possess and maintain throughout the duration of employment: a current, valid and unrestricted Registered Nurse license issued by the California Board of Registered Nursing. Special Requirements (All Assignments): As a condition of employment all applicants: 1) When assigned to Detention Health Services must possess and maintain a security clearance approved and issued by the Sheriff's Department; 2) When assigned to the Perioperative unit must be available to provide off shift coverage. Acute Care (All Acute Care Assignments): Experience: One (1) year of full time experience, or its equivalent, performing duties of a registered nurse in an acute care setting obtained in the United States within the last five (5) years. Certification: Valid Basic Life Support (BLS) certification issued by the American Heart Association or CPR certification issued by the American Red Cross (Healthcare Provider). Substitution for experience: Possession of a BSN and six (6) months of experience as a Beginning Level Registered Nurse working in an acute care hospital may be substituted for the 1 (one) year of required experience. Additional Requirements by Assignment: Critical Care and Intermediate Care Unit Assignment: Certification: Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by the American heart Association. Within six (6) months of hire must possess a CCRMC approved cardiac EKG Class, a Moderate Sedation class, and a Crisis management and prevention certificate. Within one (1) year of hire must complete a CCRMC approved Critical care Course. Emergency Department Assignment: Certification: Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by the American Heart Association, a Pediatric Advanced Life Support (PALS) issued by the American Heart Association, and a CCRMC Crisis management and prevention certificate. Within six (6) months of hire must possess a CCRMC approved cardiac EKG Class, and a Moderate Sedation class. Within one year (1) year of hire must complete a CCRMC approved ED triage training course. Labor and Delivery Assignment: Certification: Must possess and maintain throughout the duration of employment: 1). A current Advanced Cardiac Life Support Certificate (ACLS) issued by the American Heart Association; 2). Complete all lessons to obtain the Neonatal Resuscitation Program Certificate (NRP) issued by the American Academy of Pediatrics. Within one (1) year of hire must obtain and maintain a CCRMC approved advanced fetal monitoring certificate. Telemetry Unit Assignment: Certification : Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by issued by the American Heart Association. Within six (6) months of hire must complete a CCRMC approved cardiac EKG Class. Medical Unit Assignment: Certification and Special Requirements : Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by the American Heart Association. Within six (6) months of hire must complete an Oncology Nursing Society Chemotherapy and Biotherapy Course and possess and maintain a current Chemotherapy Provider Card issued by The Oncology Nursing Society.* Within ten (10) years of hire perform three (3) chemotherapy starts, and one (1) chemotherapy push. Must complete an Oncology Nursing Society (ONS) education class every two (2) years. Surgical Unit: Certification: Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by the American Heart Association. Within six (6) months of hire must possess a CCRMC approved cardiac EKG Class certificate. Nursery Assignment: Certification: Must possess and maintain throughout the duration of employment: 1). A current Neonatal Resuscitation Certificate (NRP); 2). Must complete all lessons to obtain the Neonatal Resuscitation Program Certificate (NRP) issued by the American Academy of Pediatrics, 3). Possession of Pediatric Advanced Life Support (PALS) issued by the American Heart Association. Operating Room Assignment: Experience: Two (2) years of full-time, or its equivalent, experience performing duties as a Registered Nurse in an acute care setting, one (1) year of which must have been in Operating Room nursing. Substitution for Experience: Completion of the didactic portion of the Association of Operating Room Nurses, and completion of an approved preceptorship or training program issued by CCRMC may be substituted for the one (1) year Operating Room nursing experience. Gastroenterology unit (GI) Assignment: Certification: Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by the American Heart Association. Within six (6) months of hire must possess a CCRMC approved cardiac EKG Class and a Moderate Sedation class. Perianesthesia Unit (PACU) Assignment: Certification: Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by the American Heart Association and Pediatric Advanced Life Support (PALS) issued by the American Heart Association. Within six (6) months of hire must possess a CCRMC approved cardiac EKG Class and a Moderate Sedation class. Postpartum Assignment: Certification: Must possess and maintain throughout the duration of employment: 1) A current Advanced Cardiac Life Support Certificate (ACLS) issued by issued by the American Heart Association; 2). Complete all lessons to obtain the Neonatal Resuscitation Program Certificate (NRP) issued by the American Academy of Pediatrics. Inpatient Psychiatry and Psychiatric Emergency Services Assignment: Special Requirements : Must possess and maintain throughout the duration of employment a CCCRMC approved Crisis management and prevention certificate. Ambulatory Care or Detention Assignments: Experience: One (1) year of full time experience, or its equivalent, performing duties of a registered nurse in a hospital, medical facility or ambulatory care setting obtained in the United States within the last five (5) years. Certification: Valid Basic Life Support (BLS) certification issued by the American Heart Association or CPR certification issued by the American Red Cross (Healthcare Provider). Substitution for experience: Possession of a BSN and six (6) months of experience as a Beginning Level Registered Nurse may be substituted for the one (1) year of required experience. Special Requirements and Certifications: All ambulatory care specialty clinic and Detention assignments require training to perform standardized procedures in accordance with Board of Registered Nursing guidelines including successful completion of training and competency requirements and preceptorship for each applicable procedure, and specialty. AFI/NST (Amniotic Fluid Volume Assessment and Non-Stress Heart Rate) Monitoring Clinics must possess and maintain a CCRMC approved advanced fetal monitoring certificate. Hematology/Oncology clinics and Infusion Center require within six month of hire to be in possession of a valid chemotherapy provider card certification issued by the (ONS) Oncology Nursing Society, annual education related to oncology and demonstrated competency. Within 12 months of hire and every 12 months while employed perform three (3) chemotherapy starts and administer three (3) chemotherapy pushes every year.Must take and complete an ONS education class every two (2) years.' Public Health Division: Experience: One (1) year of full time experience, or its equivalent, performing duties of a registered nurse in a hospital, medical facility or ambulatory care setting obtained in the United States within the last five (5) years. Certification: Valid Basic Life Support (BLS) certification issued by the American Heart Association or CPR certification issued by the American Red Cross (Healthcare Provider). Substitution for Experience: Possession of a BSN and six (6) months of experience as a Beginning Level Registered Nurse may be substituted for the one (1) year of required experience. Behavioral Health Division: Experience: One (1) year of full-time experience, or its equivalent, performing the duties of a Registered Nurse in a hospital, clinic, medical facility or detention obtained in the United States within the last five (5) years, six (6) months of which must have been in the Mental Health area. Certification: Valid Basic Life Support (BLS) certification issued by the American Heart Association or CPR certification issued by the American Red Cross (Healthcare Provider). Substitution for Experience: Possession of a BSN and six (6) months of experience as a Beginning Level Registered Nurse may be substituted for the one (1) year of required experience. Emergency Medical Services Assignment: Experience: Requires two (2) years of full-time experience, or its equivalent, performing duties as a Registered Nurse in an acute care setting, one (1) year of which must have been in an Emergency Department obtained in the United States within the last five (5) years. Substitution for Experience: Possession of a BSN and six (6) months of experience as a Beginning Level Registered Nurse may be substituted for the one (1) year of required experience. Contra Costa Health Plan Assignment: Experience: One (1) year of full time experience, or its equivalent, performing duties of a registered nurse in a hospital, medical facility, ambulatory care setting, or health plan case management setting obtained in the United States within the last five (5) years. Substitution for Experience : Possession of a BSN and six (6) months of experience as a Beginning Level Registered Nurse may be substituted for the one (1) year of required experience. OTHER REQUIREMENTS: A background investigation/fingerprint, and/or physical exam may be required prior to the start of employment. A COMPLETED SUPPLEMENTAL QUESTIONNAIRE IS REQUIRED AND YOU MUST ATTACH COPIES OF LICENSE & CERTIFICATIONS TO YOUR APPLICATION. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity , gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Jul 14, 2024
Full Time
The Position The Board of Supervisors have authorized the following future salary increases: 4% on July 1, 2025 Bargaining Unit: CNA - Registered Nurses Unit Contra Costa County Health Services Department offers a variety of opportunities and has an ongoing need for Registered Nurses. Our facilities include the Contra Costa Regional Medical Center (CCRMC) in Martinez, a full service acute hospital which includes an acute psychiatric unit. We have nine (9) outpatient health centers throughout the County, detention facilities, and juvenile hall. Typical Tasks The typical tasks described in class are representative samples of duties commonly performed in each specialty area. Some tasks performed require specialized training or certifications depending upon the area of assignment or position designation. Follows MD orders to administer intravenous therapy and other prescribed medication and treatments Prepares equipment and assists physician during procedures, treatment and, examination of patients Assesses patient needs, identifies problems, plans and implements appropriate nursing interventions, evaluates patient care outcomes and documents all of the above, reporting significant deviation from abnormal to normal to the physicians Assigns ancillary personnel Orients, precepts and mentors new and entry level nurses for problem solving and decision making Identifies urgent needs of the patient and/or significant others and initiates measures to meet these needs Provides directions to other members of the nursing team to ensure patient care is administered in a thorough, safe, and evidence based manner Provides and promotes excellent customer service for all internal and external customers Performs physical assessments, plans, implement, and evaluates care Performs case management Monitors laboratory tests Documents all care provided Identifies actual and potential problems; intervenes and reports all related problems to the appropriate disciplines. Coordinates the care of the patient; initiates and participates in patient/family teaching and discharge planning Address the physiological, psychological, socio-cultural, and spiritual needs of all patients Performs medication management Performs on-going patient education Participates in Quality improvement projects Participates in continuous learning and evidence based research May act as a Relief Charge Nurse Minimum Qualifications License Required (All Assignments): Candidates must possess and maintain throughout the duration of employment: a current, valid and unrestricted Registered Nurse license issued by the California Board of Registered Nursing. Special Requirements (All Assignments): As a condition of employment all applicants: 1) When assigned to Detention Health Services must possess and maintain a security clearance approved and issued by the Sheriff's Department; 2) When assigned to the Perioperative unit must be available to provide off shift coverage. Acute Care (All Acute Care Assignments): Experience: One (1) year of full time experience, or its equivalent, performing duties of a registered nurse in an acute care setting obtained in the United States within the last five (5) years. Certification: Valid Basic Life Support (BLS) certification issued by the American Heart Association or CPR certification issued by the American Red Cross (Healthcare Provider). Substitution for experience: Possession of a BSN and six (6) months of experience as a Beginning Level Registered Nurse working in an acute care hospital may be substituted for the 1 (one) year of required experience. Additional Requirements by Assignment: Critical Care and Intermediate Care Unit Assignment: Certification: Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by the American heart Association. Within six (6) months of hire must possess a CCRMC approved cardiac EKG Class, a Moderate Sedation class, and a Crisis management and prevention certificate. Within one (1) year of hire must complete a CCRMC approved Critical care Course. Emergency Department Assignment: Certification: Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by the American Heart Association, a Pediatric Advanced Life Support (PALS) issued by the American Heart Association, and a CCRMC Crisis management and prevention certificate. Within six (6) months of hire must possess a CCRMC approved cardiac EKG Class, and a Moderate Sedation class. Within one year (1) year of hire must complete a CCRMC approved ED triage training course. Labor and Delivery Assignment: Certification: Must possess and maintain throughout the duration of employment: 1). A current Advanced Cardiac Life Support Certificate (ACLS) issued by the American Heart Association; 2). Complete all lessons to obtain the Neonatal Resuscitation Program Certificate (NRP) issued by the American Academy of Pediatrics. Within one (1) year of hire must obtain and maintain a CCRMC approved advanced fetal monitoring certificate. Telemetry Unit Assignment: Certification : Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by issued by the American Heart Association. Within six (6) months of hire must complete a CCRMC approved cardiac EKG Class. Medical Unit Assignment: Certification and Special Requirements : Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by the American Heart Association. Within six (6) months of hire must complete an Oncology Nursing Society Chemotherapy and Biotherapy Course and possess and maintain a current Chemotherapy Provider Card issued by The Oncology Nursing Society.* Within ten (10) years of hire perform three (3) chemotherapy starts, and one (1) chemotherapy push. Must complete an Oncology Nursing Society (ONS) education class every two (2) years. Surgical Unit: Certification: Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by the American Heart Association. Within six (6) months of hire must possess a CCRMC approved cardiac EKG Class certificate. Nursery Assignment: Certification: Must possess and maintain throughout the duration of employment: 1). A current Neonatal Resuscitation Certificate (NRP); 2). Must complete all lessons to obtain the Neonatal Resuscitation Program Certificate (NRP) issued by the American Academy of Pediatrics, 3). Possession of Pediatric Advanced Life Support (PALS) issued by the American Heart Association. Operating Room Assignment: Experience: Two (2) years of full-time, or its equivalent, experience performing duties as a Registered Nurse in an acute care setting, one (1) year of which must have been in Operating Room nursing. Substitution for Experience: Completion of the didactic portion of the Association of Operating Room Nurses, and completion of an approved preceptorship or training program issued by CCRMC may be substituted for the one (1) year Operating Room nursing experience. Gastroenterology unit (GI) Assignment: Certification: Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by the American Heart Association. Within six (6) months of hire must possess a CCRMC approved cardiac EKG Class and a Moderate Sedation class. Perianesthesia Unit (PACU) Assignment: Certification: Must possess and maintain throughout the duration of employment a current Advanced Cardiac Life Support Certificate (ACLS) issued by the American Heart Association and Pediatric Advanced Life Support (PALS) issued by the American Heart Association. Within six (6) months of hire must possess a CCRMC approved cardiac EKG Class and a Moderate Sedation class. Postpartum Assignment: Certification: Must possess and maintain throughout the duration of employment: 1) A current Advanced Cardiac Life Support Certificate (ACLS) issued by issued by the American Heart Association; 2). Complete all lessons to obtain the Neonatal Resuscitation Program Certificate (NRP) issued by the American Academy of Pediatrics. Inpatient Psychiatry and Psychiatric Emergency Services Assignment: Special Requirements : Must possess and maintain throughout the duration of employment a CCCRMC approved Crisis management and prevention certificate. Ambulatory Care or Detention Assignments: Experience: One (1) year of full time experience, or its equivalent, performing duties of a registered nurse in a hospital, medical facility or ambulatory care setting obtained in the United States within the last five (5) years. Certification: Valid Basic Life Support (BLS) certification issued by the American Heart Association or CPR certification issued by the American Red Cross (Healthcare Provider). Substitution for experience: Possession of a BSN and six (6) months of experience as a Beginning Level Registered Nurse may be substituted for the one (1) year of required experience. Special Requirements and Certifications: All ambulatory care specialty clinic and Detention assignments require training to perform standardized procedures in accordance with Board of Registered Nursing guidelines including successful completion of training and competency requirements and preceptorship for each applicable procedure, and specialty. AFI/NST (Amniotic Fluid Volume Assessment and Non-Stress Heart Rate) Monitoring Clinics must possess and maintain a CCRMC approved advanced fetal monitoring certificate. Hematology/Oncology clinics and Infusion Center require within six month of hire to be in possession of a valid chemotherapy provider card certification issued by the (ONS) Oncology Nursing Society, annual education related to oncology and demonstrated competency. Within 12 months of hire and every 12 months while employed perform three (3) chemotherapy starts and administer three (3) chemotherapy pushes every year.Must take and complete an ONS education class every two (2) years.' Public Health Division: Experience: One (1) year of full time experience, or its equivalent, performing duties of a registered nurse in a hospital, medical facility or ambulatory care setting obtained in the United States within the last five (5) years. Certification: Valid Basic Life Support (BLS) certification issued by the American Heart Association or CPR certification issued by the American Red Cross (Healthcare Provider). Substitution for Experience: Possession of a BSN and six (6) months of experience as a Beginning Level Registered Nurse may be substituted for the one (1) year of required experience. Behavioral Health Division: Experience: One (1) year of full-time experience, or its equivalent, performing the duties of a Registered Nurse in a hospital, clinic, medical facility or detention obtained in the United States within the last five (5) years, six (6) months of which must have been in the Mental Health area. Certification: Valid Basic Life Support (BLS) certification issued by the American Heart Association or CPR certification issued by the American Red Cross (Healthcare Provider). Substitution for Experience: Possession of a BSN and six (6) months of experience as a Beginning Level Registered Nurse may be substituted for the one (1) year of required experience. Emergency Medical Services Assignment: Experience: Requires two (2) years of full-time experience, or its equivalent, performing duties as a Registered Nurse in an acute care setting, one (1) year of which must have been in an Emergency Department obtained in the United States within the last five (5) years. Substitution for Experience: Possession of a BSN and six (6) months of experience as a Beginning Level Registered Nurse may be substituted for the one (1) year of required experience. Contra Costa Health Plan Assignment: Experience: One (1) year of full time experience, or its equivalent, performing duties of a registered nurse in a hospital, medical facility, ambulatory care setting, or health plan case management setting obtained in the United States within the last five (5) years. Substitution for Experience : Possession of a BSN and six (6) months of experience as a Beginning Level Registered Nurse may be substituted for the one (1) year of required experience. OTHER REQUIREMENTS: A background investigation/fingerprint, and/or physical exam may be required prior to the start of employment. A COMPLETED SUPPLEMENTAL QUESTIONNAIRE IS REQUIRED AND YOU MUST ATTACH COPIES OF LICENSE & CERTIFICATIONS TO YOUR APPLICATION. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity , gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Calaveras County Public Health is seeking a full time, in person Public Health Nursing Director. This position under administrative direction, plans, organizes and directs the patient care and nursing services of the Public Health Department; acts as chief advisor to the Health Officer on nursing matters; assists the Public Health Director in planning, organizing and directing public health programs and budgets, and performs related work as required. Nestled in California’s historic Gold Country, enjoy what Calaveras County has to offer with its four seasons of spectacular outdoor recreation and events. Experience wine tasting and frog jumping in spring and summer. Grape stomping and exploring mountain sports in the fall and winter. The position is located in San Andreas, California: the county seat of Calaveras County. Calaveras County has a lot to offer if you’re looking to make an impact in the community and be part of a team that values a work-life balance. A comprehensive benefits package - healthcare, dental/vision, paid leave, retirement - is included upon your employment. Join an award-winning team that appreciates your talents and fosters innovation. To learn more, watch: https://youtu.be/Qb5Sb0_GHKg Apply online! Get started on your application today! Under administrative direction, plans, organizes and directs the patient care and nursing services of the Public Health Department; acts as chief advisor to the Health Officer on nursing matters; assists the Public Health Director in planning, organizing and directing public health programs and budgets, and performs related work as required. DISTINGUISHING CHARACTERISTICS: This is a management level classification with accountability for patient care services and responsibility for directing and managing public health nursing programs and supervising and directing the work of professional public health and community nursing staff as well as paraprofessional staff. This position often exercises independent judgment in the performance of duties. This classification works under the direction of the Director of Public Health and the emphasis is on administration and supervision. Example of Duties Plans, organizes and directs patient care programs, clinical services and nursing service programs. Develops, implements and monitors policies and procedures related to patient care, nursing practice and patient safety. Assists with the development of the annual Department budget for clinical care and public health nursing service programs. Supervises, directs and evaluates nursing and other personnel to include assigning work, counseling, discipline and employee performance appraisals. Assists with the development and monitoring of program budgets for MCAH and child health programs. Reviews and inspects the quality of clinical services and nursing performance; monitors quality assurance and compliance with requirements of state and federal agencies. Reviews funding opportunities and assists with the preparation of grant proposals. Confers with and provides expert advice and assistance to the Health Officer, Director of Public Health and staff on nursing issues. Represents Department in meetings with other County departments, community agencies and state agencies. Develops information concerning community health needs; serves as a consultant for community agencies. Directs or develops and maintains required reports and records for clinical and program services. Assists in the development and organization of emergency-related delivery of nursing assessment, first aid and mass prophylaxis services; directs nursing services in response to local public health emergency. Minimum Qualifications Knowledge of: Principles, methods, practices and current trends of general and public health nursing; principles and methods of public health including communicable disease control, maternal, child and geriatric health, reproductive health, preventive medicine and community health promotion; principles and techniques of effective employee supervision, training, evaluation and development; principles of medical record keeping; program analysis, planning, development, implementation and evaluation; safety requirements including principles and practices pertaining to clinical service worker safety; emergency preparedness and response to a medical health incident; budget development and monitoring. Ability to: Plan, organize and direct nursing services within professional standards, legal requirements and financial circumstances; plan, train and direct the work of nursing and other personnel; apply routine nursing techniques in the care and treatment of patients; identify and analyze patient care and administrative problems and implement operational changes; determine the appropriate course of action in emergency situations; develop and administer a program budget; develop and prepare statistics, records and concise logical oral and written reports; interpret and apply complex regulations concerning clinical services; determine and devaluate levels of achievement and performance; communicate effectively both orally and in writing; establish and maintain effective interpersonal relations with individuals at all organizational levels; secure cooperation and teamwork among professional and/or support staff; plan, organize and manage public health nursing programs and services. Education, Training, and Experience : Possession of a baccalaureate degree in nursing from a nursing school accredited by the National League for Nursing and five years of public health nursing experience including two years of experience in a supervisory or administrative capacity. Possession of a Masters of Public Health degree from a school of public health accredited by the American Public Health Association may substitute for one year of the supervisory or administrative experience. Special Requirements Possession of an active license to practice as a registered nurse in California, possession of a California Public Health Nurse Certificate, and possession of a valid California driver's license. Mid-Management & Professional Exempt Employees For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Management Time Off (MTO) : 40 annually, pro-rated if hired on/after July 1st. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Flexible Spending Accounts under Section 125 Flexible Spending:Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending:Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHIELD Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Retirement Information: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position Description Calaveras County Public Health is seeking a full time, in person Public Health Nursing Director. This position under administrative direction, plans, organizes and directs the patient care and nursing services of the Public Health Department; acts as chief advisor to the Health Officer on nursing matters; assists the Public Health Director in planning, organizing and directing public health programs and budgets, and performs related work as required. Nestled in California’s historic Gold Country, enjoy what Calaveras County has to offer with its four seasons of spectacular outdoor recreation and events. Experience wine tasting and frog jumping in spring and summer. Grape stomping and exploring mountain sports in the fall and winter. The position is located in San Andreas, California: the county seat of Calaveras County. Calaveras County has a lot to offer if you’re looking to make an impact in the community and be part of a team that values a work-life balance. A comprehensive benefits package - healthcare, dental/vision, paid leave, retirement - is included upon your employment. Join an award-winning team that appreciates your talents and fosters innovation. To learn more, watch: https://youtu.be/Qb5Sb0_GHKg Apply online! Get started on your application today! Under administrative direction, plans, organizes and directs the patient care and nursing services of the Public Health Department; acts as chief advisor to the Health Officer on nursing matters; assists the Public Health Director in planning, organizing and directing public health programs and budgets, and performs related work as required. DISTINGUISHING CHARACTERISTICS: This is a management level classification with accountability for patient care services and responsibility for directing and managing public health nursing programs and supervising and directing the work of professional public health and community nursing staff as well as paraprofessional staff. This position often exercises independent judgment in the performance of duties. This classification works under the direction of the Director of Public Health and the emphasis is on administration and supervision. Example of Duties Plans, organizes and directs patient care programs, clinical services and nursing service programs. Develops, implements and monitors policies and procedures related to patient care, nursing practice and patient safety. Assists with the development of the annual Department budget for clinical care and public health nursing service programs. Supervises, directs and evaluates nursing and other personnel to include assigning work, counseling, discipline and employee performance appraisals. Assists with the development and monitoring of program budgets for MCAH and child health programs. Reviews and inspects the quality of clinical services and nursing performance; monitors quality assurance and compliance with requirements of state and federal agencies. Reviews funding opportunities and assists with the preparation of grant proposals. Confers with and provides expert advice and assistance to the Health Officer, Director of Public Health and staff on nursing issues. Represents Department in meetings with other County departments, community agencies and state agencies. Develops information concerning community health needs; serves as a consultant for community agencies. Directs or develops and maintains required reports and records for clinical and program services. Assists in the development and organization of emergency-related delivery of nursing assessment, first aid and mass prophylaxis services; directs nursing services in response to local public health emergency. Minimum Qualifications Knowledge of: Principles, methods, practices and current trends of general and public health nursing; principles and methods of public health including communicable disease control, maternal, child and geriatric health, reproductive health, preventive medicine and community health promotion; principles and techniques of effective employee supervision, training, evaluation and development; principles of medical record keeping; program analysis, planning, development, implementation and evaluation; safety requirements including principles and practices pertaining to clinical service worker safety; emergency preparedness and response to a medical health incident; budget development and monitoring. Ability to: Plan, organize and direct nursing services within professional standards, legal requirements and financial circumstances; plan, train and direct the work of nursing and other personnel; apply routine nursing techniques in the care and treatment of patients; identify and analyze patient care and administrative problems and implement operational changes; determine the appropriate course of action in emergency situations; develop and administer a program budget; develop and prepare statistics, records and concise logical oral and written reports; interpret and apply complex regulations concerning clinical services; determine and devaluate levels of achievement and performance; communicate effectively both orally and in writing; establish and maintain effective interpersonal relations with individuals at all organizational levels; secure cooperation and teamwork among professional and/or support staff; plan, organize and manage public health nursing programs and services. Education, Training, and Experience : Possession of a baccalaureate degree in nursing from a nursing school accredited by the National League for Nursing and five years of public health nursing experience including two years of experience in a supervisory or administrative capacity. Possession of a Masters of Public Health degree from a school of public health accredited by the American Public Health Association may substitute for one year of the supervisory or administrative experience. Special Requirements Possession of an active license to practice as a registered nurse in California, possession of a California Public Health Nurse Certificate, and possession of a valid California driver's license. Mid-Management & Professional Exempt Employees For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Management Time Off (MTO) : 40 annually, pro-rated if hired on/after July 1st. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Flexible Spending Accounts under Section 125 Flexible Spending:Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending:Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHIELD Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Retirement Information: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month Closing Date/Time: Continuous
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition Priority Application Date : August 18, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY : Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e attach a Cover Letter and Resume with your completed application. Address in your cover letter why you want to work for PHC, and what experience, if any you have in working with unhoused neighbors, harm reduction, housing first, mental health, and substance abuse. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Blue Heron Place- This position provides support and works collaboratively with a team to address barriers to accessing health care, housing and social services for Partnership Health Center (PHC) patients. This position will work on the Community Care Team. It is focused on working with individuals who were recently housed at Blue Heron Place, and who, prior to this housing opportunity, experienced chronic houselessness. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Performs advanced level administrative support duties for programs within Partnership Health Center (PHC) to relieve department professionals and managers of important detail work. Representative Examples of Work Provides administrative support for one or more major health programs; performs data entry requiring specialized programmatic knowledge; maintains logs; manages data; maintains electronic and hard copy files. Performs direct patient contact in facilitating patient throughput in specialized PHC programs. Completes intake and registration of patients, reviews patient charts and inputs information into various electronic health record systems. Facilitates patient flow to ensure schedules are timely. Answers inquiries from the public about a wide variety of program issues and County or departmental policies, rules and regulations. Assists in the dissemination of information necessary to implement programs and County or departmental policies. Performs complex administrative support work requiring the exercise of independent judgment. Takes meeting notes and prepares minutes. Composes and prepares correspondence. Creates reports and forms. Obtains information to complete detailed forms and applications. Assists in obtaining and compiling information and data for use in special reports; uses software to maintain department web pages; conducts research on assigned subjects; uses database applications to run reports and create graphs or charts for reports; may use desk top publishing to create brochures; newsletters or other publications. Prepares, establishes and maintains accurate, complex schedules for providers and clinic facilities using eClinicalWorks; maintains lists for provider on-call coverage. Participates in quality assurance and quality improvement activities. Maintains logs; manages peer review and qualification data. Performs administrative and support tasks including: reception of callers and visitors; scheduling appointments and special events; preparing schedules, disseminating mail and other information; maintaining files; preparing payroll forms; receiving payments by credit card, check and cash; balancing receipts to daily reports; and invoicing. May train and orient new employees. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Executive Director or designee. SUPERVISION EXERCISED : None. May serve as a lead worker or as team leader on a specific project or program. WORKING RELATIONSHIPS : Numerous contacts with employees in other PHC divisions, other county departments and with the general public to obtain, clarify or give facts or information and to coordinate or advise on work efforts and to resolve operating problems. Minimum Qualifications EDUCATION : Requires high school graduation or GED equivalent. EXPERIENCE : Requires three years of increasingly responsible administrative support work which included working with the general public, and performing word-processing and data entry. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: KNOWLEDGE : Considerable knowledge of modern office practices, County office policies and departmental work routines. Considerable knowledge of public policy, public access and process with regard to departmental functions. Considerable knowledge of business English, grammar, spelling, punctuation and math. Working knowledge of billing and bookkeeping. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in the use of electronic medical records. Skill in use of a personal computer and related software (word-processing, spreadsheet, database, email). Skill in the use of a keyboard for data entry. ABILITIES : Ability to effectively communicate, orally and in writing, with a wide variety of people. Ability to provide information to the public on a wide range of topics. Ability to make responsible decisions in accordance with established policies and procedures. Ability to coordinate and respond to multiple demands in a stressful setting. Ability to meet deadlines. Ability to establish and maintain effective working relationships with individuals and groups from diverse backgrounds. Ability to maintain confidentiality. Physical/Environmental Demands The work is commonly performed in an office setting with a considerable amount of time using a computer. May require occasional light lifting (up to 20 lbs.). The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Aug 09, 2024
Full Time
Definition Priority Application Date : August 18, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY : Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e attach a Cover Letter and Resume with your completed application. Address in your cover letter why you want to work for PHC, and what experience, if any you have in working with unhoused neighbors, harm reduction, housing first, mental health, and substance abuse. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Blue Heron Place- This position provides support and works collaboratively with a team to address barriers to accessing health care, housing and social services for Partnership Health Center (PHC) patients. This position will work on the Community Care Team. It is focused on working with individuals who were recently housed at Blue Heron Place, and who, prior to this housing opportunity, experienced chronic houselessness. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Performs advanced level administrative support duties for programs within Partnership Health Center (PHC) to relieve department professionals and managers of important detail work. Representative Examples of Work Provides administrative support for one or more major health programs; performs data entry requiring specialized programmatic knowledge; maintains logs; manages data; maintains electronic and hard copy files. Performs direct patient contact in facilitating patient throughput in specialized PHC programs. Completes intake and registration of patients, reviews patient charts and inputs information into various electronic health record systems. Facilitates patient flow to ensure schedules are timely. Answers inquiries from the public about a wide variety of program issues and County or departmental policies, rules and regulations. Assists in the dissemination of information necessary to implement programs and County or departmental policies. Performs complex administrative support work requiring the exercise of independent judgment. Takes meeting notes and prepares minutes. Composes and prepares correspondence. Creates reports and forms. Obtains information to complete detailed forms and applications. Assists in obtaining and compiling information and data for use in special reports; uses software to maintain department web pages; conducts research on assigned subjects; uses database applications to run reports and create graphs or charts for reports; may use desk top publishing to create brochures; newsletters or other publications. Prepares, establishes and maintains accurate, complex schedules for providers and clinic facilities using eClinicalWorks; maintains lists for provider on-call coverage. Participates in quality assurance and quality improvement activities. Maintains logs; manages peer review and qualification data. Performs administrative and support tasks including: reception of callers and visitors; scheduling appointments and special events; preparing schedules, disseminating mail and other information; maintaining files; preparing payroll forms; receiving payments by credit card, check and cash; balancing receipts to daily reports; and invoicing. May train and orient new employees. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Executive Director or designee. SUPERVISION EXERCISED : None. May serve as a lead worker or as team leader on a specific project or program. WORKING RELATIONSHIPS : Numerous contacts with employees in other PHC divisions, other county departments and with the general public to obtain, clarify or give facts or information and to coordinate or advise on work efforts and to resolve operating problems. Minimum Qualifications EDUCATION : Requires high school graduation or GED equivalent. EXPERIENCE : Requires three years of increasingly responsible administrative support work which included working with the general public, and performing word-processing and data entry. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: KNOWLEDGE : Considerable knowledge of modern office practices, County office policies and departmental work routines. Considerable knowledge of public policy, public access and process with regard to departmental functions. Considerable knowledge of business English, grammar, spelling, punctuation and math. Working knowledge of billing and bookkeeping. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in the use of electronic medical records. Skill in use of a personal computer and related software (word-processing, spreadsheet, database, email). Skill in the use of a keyboard for data entry. ABILITIES : Ability to effectively communicate, orally and in writing, with a wide variety of people. Ability to provide information to the public on a wide range of topics. Ability to make responsible decisions in accordance with established policies and procedures. Ability to coordinate and respond to multiple demands in a stressful setting. Ability to meet deadlines. Ability to establish and maintain effective working relationships with individuals and groups from diverse backgrounds. Ability to maintain confidentiality. Physical/Environmental Demands The work is commonly performed in an office setting with a considerable amount of time using a computer. May require occasional light lifting (up to 20 lbs.). The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition TO APPLY: Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Cover Letter, Resume, copy of Dental Hygienist license, copy of valid Driver's License. Incomplete applications will be disqualified. Complete job description available upon request to the Department of Human Resources. Priority Application Date : May 2, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Provides Dental Hygienist services in the PHC Dental Clinic and at satellite facilities. Representative Examples of Work Provides direct patient care in accordance with state dental laws. Provides oral health education to patients. Maintains patient charts, clinic progress notes, and PHC clinic records. Works with PHC Dental Director and Coordinator to order supplies. Serves as dental assistant upon request, including chair-side assisting, sterilization of equipment and radiograph processing. Participates in PHC staff meetings. Performs related work as required or directed. SUPERVISION RECEIVED: Works under the direction of the PHC Dental Director. SUPERVISION EXERCISED: None. May act as a preceptor for dental hygiene students. WORKING RELATIONSHIPS: Works with the public seeking dental care; works closely with PHC and community health care providers, dental volunteers, all PHC staff and other Health Dept. employees. Acts as an expert in a professional field to inform people of their oral health status and problems and to influence patients to comply with oral health care recommendations. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Thorough knowledge of dental office and dental hygiene practices, procedures and techniques. Thorough knowledge of dental terminology and charting practices. Thorough knowledge of the principles and practices of dental health promotion and prevention. Some knowledge of Federal and OSHA regulations for dental clinics. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in dental hygiene practices including dental cleanings and patient education. ABILITIES : Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to effectively community in English orally and in writing. Ability to respect and maintain confidentiality. Ability to be culturally sensitive to the needs of the medically indigent. Ability to respond to new client needs. Ability to work effectively in a dynamic clinic environment and to handle multiple demands and responsibilities. Minimum Qualifications EDUCATION : Requires graduation from an accredited Dental Hygiene Program. Requires a current license to practice dental hygiene in the state of Montana. EXPERIENCE : Work-related experience is desirable, but not required. Experience working with a multi-disciplinary health care team desirable. SPECIAL REQUIREMENTS : Subject to passing a criminal background investigation that will require fingerprinting. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position may require travel to PHC satellite locations, including Seeley Lake. Physical/Environmental Demands The work requires lifting of supply boxes in the medium range (up to 30 lbs.); requires exposure to x-ray equipment. The employee may risk exposure to biohazards (ex. blood and disinfectant chemicals), and communicable diseases. Work is performed walking or standing much of the time. Work may be performed in a non-traditional setting and/or traveling to provide care in a mobile capacity where needed. Requires ability to work in physically restricted areas with a high patient flow. Work at the Detention Facility requires working with potentially dangerous inmates and a stressful work environment. This position is not eligible for remote work. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Jul 14, 2024
Definition TO APPLY: Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Cover Letter, Resume, copy of Dental Hygienist license, copy of valid Driver's License. Incomplete applications will be disqualified. Complete job description available upon request to the Department of Human Resources. Priority Application Date : May 2, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Provides Dental Hygienist services in the PHC Dental Clinic and at satellite facilities. Representative Examples of Work Provides direct patient care in accordance with state dental laws. Provides oral health education to patients. Maintains patient charts, clinic progress notes, and PHC clinic records. Works with PHC Dental Director and Coordinator to order supplies. Serves as dental assistant upon request, including chair-side assisting, sterilization of equipment and radiograph processing. Participates in PHC staff meetings. Performs related work as required or directed. SUPERVISION RECEIVED: Works under the direction of the PHC Dental Director. SUPERVISION EXERCISED: None. May act as a preceptor for dental hygiene students. WORKING RELATIONSHIPS: Works with the public seeking dental care; works closely with PHC and community health care providers, dental volunteers, all PHC staff and other Health Dept. employees. Acts as an expert in a professional field to inform people of their oral health status and problems and to influence patients to comply with oral health care recommendations. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Thorough knowledge of dental office and dental hygiene practices, procedures and techniques. Thorough knowledge of dental terminology and charting practices. Thorough knowledge of the principles and practices of dental health promotion and prevention. Some knowledge of Federal and OSHA regulations for dental clinics. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in dental hygiene practices including dental cleanings and patient education. ABILITIES : Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to effectively community in English orally and in writing. Ability to respect and maintain confidentiality. Ability to be culturally sensitive to the needs of the medically indigent. Ability to respond to new client needs. Ability to work effectively in a dynamic clinic environment and to handle multiple demands and responsibilities. Minimum Qualifications EDUCATION : Requires graduation from an accredited Dental Hygiene Program. Requires a current license to practice dental hygiene in the state of Montana. EXPERIENCE : Work-related experience is desirable, but not required. Experience working with a multi-disciplinary health care team desirable. SPECIAL REQUIREMENTS : Subject to passing a criminal background investigation that will require fingerprinting. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position may require travel to PHC satellite locations, including Seeley Lake. Physical/Environmental Demands The work requires lifting of supply boxes in the medium range (up to 30 lbs.); requires exposure to x-ray equipment. The employee may risk exposure to biohazards (ex. blood and disinfectant chemicals), and communicable diseases. Work is performed walking or standing much of the time. Work may be performed in a non-traditional setting and/or traveling to provide care in a mobile capacity where needed. Requires ability to work in physically restricted areas with a high patient flow. Work at the Detention Facility requires working with potentially dangerous inmates and a stressful work environment. This position is not eligible for remote work. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join the County of Sonoma's Department of Health Services as a Senior Public Health Nurse and make a positive impact on our community! Starting salary up to $75.48/hour ($157,535/year) and a competitive total compensation package!* The Department of Health Services (DHS) is dedicated to improving the health and well-being of our community through innovative public health initiatives, evidence-based programs, and collaborative partnerships. DHS is recruiting one part-time and one full-time Senior Public Health Nurse (SPHN) to join their team and help shape public health strategies while providing high-quality care to our community. As a SPHN you will lead and provide case management and coordination of care with Managed Care Plans, as well as review and maintain medical records in the state database and electronic health record. The ideal candidate for these positions will understand modern principles, practices, and procedures, including public health programs, community clinics, and special programs. Additionally, they will possess: Clinical expertise and knowledge in public health nursing, as well as the capacity to provide specialized care for diverse clients Demonstrated leadership to guide and mentor staff and contribute to program development Proficiency in reviewing health assessments and analyzing data Sensitivity to cultural diversity and the ability to adapt interventions to meet the needs of clients Excellent communication skills, including the ability to convey information effectively to individuals and groups The ability to adapt to changing priorities and public health challenges Collaboration and teamwork skills to work effectively within a healthcare team and community partners Possession of a California State Public Health Nursing Certificate is required for this position. About The Positions California Children's Service (CCS) Part-Time The CCS program provides diagnostic and treatment services, medical and social service case management, and physical and occupational therapy services to children under age 21 with eligible medical conditions. Examples of CCS eligible conditions are, but are not limited to, hearing loss, diabetes, cardiac issues, prematurity at birth, hemophilia, and cancer. CCS is embedded within local county public health departments and is the oldest public health program in California. As the SPHN within California Children's Services, you will determine the medical eligibility on new referrals and annually for ongoing cases. You will authorize services for qualified clients, offer case management and care coordination, and collaborate with the Medical Therapy Unit (MTU) Occupational and Physical Therapy staff by attending MTU conferences and aiding with client durable medical equipment procurement. Health Care Program for Children in Foster Care (Full-Time) The Health Care Program for Children in Foster Care (HCPCFC) provides public health nurses with consultation, oversight, and management of the medical, dental, behavioral, and developmental needs of youth in out-of-home placement. The program functions as a part of local child welfare departments, bridging the unique social determinants of health experienced by this population, health outcomes, and providers of health services. As the SPHN within the Health Care for Children in Foster Care, you will interpret medical findings for Family, Youth, and Children Social Workers, take the lead in training staff, develop training, manage case assignments while carrying a caseload, and submit mandatory state reports. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Memorandum of Understanding (ESC MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: One year of experience equivalent to the Sonoma County class of Public Health Nurse II. OR Two years of public health nursing experience obtained after receipt of a California Public Health Nursing Certificate. AND Possession of a California State Public Health Nursing Certificate Driver’s License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position Working Conditions Duties may require exposure to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations; intermittently sit at a desk for long periods of time while reviewing patient charts and histories and preparing patient charts and reports; intermittently walk, stand, bend, climb and reach while making field visits, conducting clinics or making educational presentations or demonstrations; twist to reach equipment surrounding desk or treatment areas; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to examine and assess patient conditions; lift moderate weight; may work in dangerous, high crime areas of the community; and/or standby, callback and work during non-routine hours. Knowledge, Skills, and Abilities Considerable Knowledge of: Modern principles, methods, and practices of public health nursing, including preventive medicine, epidemiology, public health education, gerontology, and sociological problems involved in public health nursing; principles and practices of public health program planning including environmental, social, physical, and psychological issues; Federal, State and local laws and regulations governing public health and nursing practices; community aspects of public health nursing programs. Procedures and practices used to promote maternal and child health and to assess infant, child, adolescent development and other special programs; principles and practices of work safety, especially as related to communicable diseases, differing cultural, religious, economic and social groups and their relationships to the delivery of and acceptance of health care services; and various preventive and early diagnostic techniques. Working Knowledge of: Principles and practices of supervision; techniques of organizing and conducting classes and training sessions on a variety of health subjects; services and functions of other social and health agencies and providers relative to public health nursing; and demographic, bio-statistical and data collection methods utilized in evaluating public health needs and problems. Ability to: Plan, control and direct the activities of nursing and other staff in an specialized public health nursing program area; train, assign, review, evaluate, and lead oversee the work of subordinate staff, consult with other staff and/or manage complex cases requiring advanced public health nursing skills and knowledge, assist in developing and implementing policies and procedures, assist in the evaluation of public health nursing program effectiveness, determine abnormalities in laboratory test reports; ability to differentiate medical problems that require immediate consultation with the physician rather than a deferred consultation; follow established protocols set up by physicians and to consult with physicians and other medical personnel; identify community health needs through analysis of demographic and bio-statistical data and information, write and speak effectively and prepare and maintain clear and concise records and reports; develop and maintain effective public relations with clients, staff, community groups and organizations; exercise independent judgment, analyze and evaluate situations independently and take appropriate actions; instruct in the prevention of disease and promotion of public health practices; work with various cultural and ethnic groups in a tactful and effective manner; use a computer, calculator, typewrite, telephone, facsimile machine, photocopy machine, and audio-visual equipment; and use clinical and instructional supplies and equipment including blood pressure cuff, stethoscope, audiometer, syringes and needles. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sep 11, 2024
Full Time
Position Information Join the County of Sonoma's Department of Health Services as a Senior Public Health Nurse and make a positive impact on our community! Starting salary up to $75.48/hour ($157,535/year) and a competitive total compensation package!* The Department of Health Services (DHS) is dedicated to improving the health and well-being of our community through innovative public health initiatives, evidence-based programs, and collaborative partnerships. DHS is recruiting one part-time and one full-time Senior Public Health Nurse (SPHN) to join their team and help shape public health strategies while providing high-quality care to our community. As a SPHN you will lead and provide case management and coordination of care with Managed Care Plans, as well as review and maintain medical records in the state database and electronic health record. The ideal candidate for these positions will understand modern principles, practices, and procedures, including public health programs, community clinics, and special programs. Additionally, they will possess: Clinical expertise and knowledge in public health nursing, as well as the capacity to provide specialized care for diverse clients Demonstrated leadership to guide and mentor staff and contribute to program development Proficiency in reviewing health assessments and analyzing data Sensitivity to cultural diversity and the ability to adapt interventions to meet the needs of clients Excellent communication skills, including the ability to convey information effectively to individuals and groups The ability to adapt to changing priorities and public health challenges Collaboration and teamwork skills to work effectively within a healthcare team and community partners Possession of a California State Public Health Nursing Certificate is required for this position. About The Positions California Children's Service (CCS) Part-Time The CCS program provides diagnostic and treatment services, medical and social service case management, and physical and occupational therapy services to children under age 21 with eligible medical conditions. Examples of CCS eligible conditions are, but are not limited to, hearing loss, diabetes, cardiac issues, prematurity at birth, hemophilia, and cancer. CCS is embedded within local county public health departments and is the oldest public health program in California. As the SPHN within California Children's Services, you will determine the medical eligibility on new referrals and annually for ongoing cases. You will authorize services for qualified clients, offer case management and care coordination, and collaborate with the Medical Therapy Unit (MTU) Occupational and Physical Therapy staff by attending MTU conferences and aiding with client durable medical equipment procurement. Health Care Program for Children in Foster Care (Full-Time) The Health Care Program for Children in Foster Care (HCPCFC) provides public health nurses with consultation, oversight, and management of the medical, dental, behavioral, and developmental needs of youth in out-of-home placement. The program functions as a part of local child welfare departments, bridging the unique social determinants of health experienced by this population, health outcomes, and providers of health services. As the SPHN within the Health Care for Children in Foster Care, you will interpret medical findings for Family, Youth, and Children Social Workers, take the lead in training staff, develop training, manage case assignments while carrying a caseload, and submit mandatory state reports. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Memorandum of Understanding (ESC MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: One year of experience equivalent to the Sonoma County class of Public Health Nurse II. OR Two years of public health nursing experience obtained after receipt of a California Public Health Nursing Certificate. AND Possession of a California State Public Health Nursing Certificate Driver’s License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position Working Conditions Duties may require exposure to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations; intermittently sit at a desk for long periods of time while reviewing patient charts and histories and preparing patient charts and reports; intermittently walk, stand, bend, climb and reach while making field visits, conducting clinics or making educational presentations or demonstrations; twist to reach equipment surrounding desk or treatment areas; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to examine and assess patient conditions; lift moderate weight; may work in dangerous, high crime areas of the community; and/or standby, callback and work during non-routine hours. Knowledge, Skills, and Abilities Considerable Knowledge of: Modern principles, methods, and practices of public health nursing, including preventive medicine, epidemiology, public health education, gerontology, and sociological problems involved in public health nursing; principles and practices of public health program planning including environmental, social, physical, and psychological issues; Federal, State and local laws and regulations governing public health and nursing practices; community aspects of public health nursing programs. Procedures and practices used to promote maternal and child health and to assess infant, child, adolescent development and other special programs; principles and practices of work safety, especially as related to communicable diseases, differing cultural, religious, economic and social groups and their relationships to the delivery of and acceptance of health care services; and various preventive and early diagnostic techniques. Working Knowledge of: Principles and practices of supervision; techniques of organizing and conducting classes and training sessions on a variety of health subjects; services and functions of other social and health agencies and providers relative to public health nursing; and demographic, bio-statistical and data collection methods utilized in evaluating public health needs and problems. Ability to: Plan, control and direct the activities of nursing and other staff in an specialized public health nursing program area; train, assign, review, evaluate, and lead oversee the work of subordinate staff, consult with other staff and/or manage complex cases requiring advanced public health nursing skills and knowledge, assist in developing and implementing policies and procedures, assist in the evaluation of public health nursing program effectiveness, determine abnormalities in laboratory test reports; ability to differentiate medical problems that require immediate consultation with the physician rather than a deferred consultation; follow established protocols set up by physicians and to consult with physicians and other medical personnel; identify community health needs through analysis of demographic and bio-statistical data and information, write and speak effectively and prepare and maintain clear and concise records and reports; develop and maintain effective public relations with clients, staff, community groups and organizations; exercise independent judgment, analyze and evaluate situations independently and take appropriate actions; instruct in the prevention of disease and promotion of public health practices; work with various cultural and ethnic groups in a tactful and effective manner; use a computer, calculator, typewrite, telephone, facsimile machine, photocopy machine, and audio-visual equipment; and use clinical and instructional supplies and equipment including blood pressure cuff, stethoscope, audiometer, syringes and needles. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Contra Costa County, CA
Contra Costa County, California, United States
The Position The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2025 Bargaining Unit: Local 856 - LVN/Aide Unit The Contra Costa County Health Services Department is recruiting Psychiatric Technicians for acute inpatient psychiatric services at the Contra Costa County Regional Medical Center in Martinez. Under the supervision of a staff Psychiatrist or Registered Nurse, Technicians provide psychiatric nursing care services to patients who are mentally ill, emotionally disturbed, or mentally challenged. Psychiatric Technicians are part of an interdisciplinary team which includes medical care and mental health staff who work together to develop and implement treatment and discharge plans. They assist in facilitating patient therapy in-group or family sessions, provide general and psychiatric nursing care and administer medication under medical supervision. When crises intervention services are needed, Psychiatric Technicians utilize verbal and appropriate physical techniques to ensure a safe, therapeutic environment. We are looking for someone who: Adapts easily to varied and changing priorities Has a strong attention to detail Exercises good judgment in the observation of medical and behavioral symptoms Works well as a team member with nursing, ancillary, and mental health professionals Communicates clearly, both verbally and in writing Demonstrates professional behavior in interactions with patients, team members and providers Has strong knowledge of medical and psychiatric terminology and abbreviations Has the ability to comprehend, execute and clarify written and verbal instructions Acknowledges and respects the County's diverse population/patients Maintains patient confidentially at all times Has the ability to accurately document using electronic medical records (EMR) What you will typically be responsible for: Performing physical tasks using appropriate body mechanics and a reasonable degree of physical exertion Assisting patients with activities of daily living Maintaining a clean safe environment for the patient Monitoring and assisting in providing dietary requirements of patients Providing close observation of patients and accurately documenting these observations Reporting observations to the Provider, RN, team Leader, or Charge Nurse Transportation of patients both within the hospital and to appointments outside the hospital Administering medications Performing Basic Life Support (cardiopulmonary resuscitation) Participating in Behavior Response when required and preventing injury to themselves or others by physically restraining patients Obtaining specimens Assisting the RN and the provider in identifying patient and family learning needs and implementing appropriate measures A few reasons you might love this job: You will have an opportunity to make a positive difference in patients' lives As an integrated system, Contra Costa County Health Services offers and presents multiple opportunities to grow professionally You may develop more knowledge and skills due to the different scenarios you will encounter and the education and training that will be provided You will be an integral part of a team to create optimal health for all There is a great retirement plan and health benefits for you and your family A few challenges you might face in this job: You may need to reprioritize your tasks based on the ongoing needs of your assignment You will need to adapt and adjust to the work environment You may care for patients whose behaviors can be challenging due to medical or mental health issues You may receive direction and communication from different staff members to process and prioritize daily assignments Competencies Required: Customer Focus: Attending to the needs and expectations of customers Environmental Exposure Tolerance: Performing under physically demanding conditions Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently Professional & Technical Expertise: Applying technical subject matter to the job Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Informing: Proactively obtaining and sharing information Listening: Fully comprehending spoken communication Oral Communication: Engaging effectively in dialogue Reading Comprehension: Understanding and using written information Teamwork: Collaborating with others to achieve shared goals Using Technology: Working with electronic hardware and software applications Writing: Communicating effectively in writing Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Self-Management: Showing personal organization, self-discipline, and dependability Handling & Resolving Conflict: Managing interpersonally strained situations Professional Impact: Presenting self as a positive representative of the organization To read the complete job description, please visit the website www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications License Required: Possession of a valid license to practice as a Psychiatric Technician issued by the State of California Board of Vocational Nurse and Psychiatric Technician Examiners. Certificates: Possession of a valid Basic Life Support (BLS) certificate issued by the American Heart Association or valid Cardiopulmonary Resuscitation (CPR) certificate issued by the American Red Cross. PLEASE NOTE : All applicants must submit a copy of their Psychiatric Technician certification and their current CPR or BLS certificate at the time of application. Applications without the required documentation will not be accepted . Special Requirements: (A) Prior to and as a condition of employment, ability to successfully pass a Pharmacology Test administered by the County. (B) Within the first 6 months of employment, must obtain certification in Professional Assault Response Training (PART). (C) Must be available for assignment to Code 2000 by completion of probationary period. Other Requirements: A background investigation/fingerprint and/or physical exam may be required prior to the start of employment. Selection Process 1. Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Applications without the required license/certifications attached will not be accepted. 2. Training and Experience Evaluation: Candidates who clearly demonstrate that they possess the minimum qualifications will have their training and experience evaluated. The responses to the supplemental questions, at the time of filing, will be evaluated to determine each candidate's relevant education, training, and/or experience as it relates to this position, and will be used to rank candidates on the resulting eligible list. (Weighted 100%) Applications will be accepted evaluated on an ongoing basis. The examination steps noted above may be changed in accordance with the County's Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Aug 02, 2024
Full Time
The Position The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2025 Bargaining Unit: Local 856 - LVN/Aide Unit The Contra Costa County Health Services Department is recruiting Psychiatric Technicians for acute inpatient psychiatric services at the Contra Costa County Regional Medical Center in Martinez. Under the supervision of a staff Psychiatrist or Registered Nurse, Technicians provide psychiatric nursing care services to patients who are mentally ill, emotionally disturbed, or mentally challenged. Psychiatric Technicians are part of an interdisciplinary team which includes medical care and mental health staff who work together to develop and implement treatment and discharge plans. They assist in facilitating patient therapy in-group or family sessions, provide general and psychiatric nursing care and administer medication under medical supervision. When crises intervention services are needed, Psychiatric Technicians utilize verbal and appropriate physical techniques to ensure a safe, therapeutic environment. We are looking for someone who: Adapts easily to varied and changing priorities Has a strong attention to detail Exercises good judgment in the observation of medical and behavioral symptoms Works well as a team member with nursing, ancillary, and mental health professionals Communicates clearly, both verbally and in writing Demonstrates professional behavior in interactions with patients, team members and providers Has strong knowledge of medical and psychiatric terminology and abbreviations Has the ability to comprehend, execute and clarify written and verbal instructions Acknowledges and respects the County's diverse population/patients Maintains patient confidentially at all times Has the ability to accurately document using electronic medical records (EMR) What you will typically be responsible for: Performing physical tasks using appropriate body mechanics and a reasonable degree of physical exertion Assisting patients with activities of daily living Maintaining a clean safe environment for the patient Monitoring and assisting in providing dietary requirements of patients Providing close observation of patients and accurately documenting these observations Reporting observations to the Provider, RN, team Leader, or Charge Nurse Transportation of patients both within the hospital and to appointments outside the hospital Administering medications Performing Basic Life Support (cardiopulmonary resuscitation) Participating in Behavior Response when required and preventing injury to themselves or others by physically restraining patients Obtaining specimens Assisting the RN and the provider in identifying patient and family learning needs and implementing appropriate measures A few reasons you might love this job: You will have an opportunity to make a positive difference in patients' lives As an integrated system, Contra Costa County Health Services offers and presents multiple opportunities to grow professionally You may develop more knowledge and skills due to the different scenarios you will encounter and the education and training that will be provided You will be an integral part of a team to create optimal health for all There is a great retirement plan and health benefits for you and your family A few challenges you might face in this job: You may need to reprioritize your tasks based on the ongoing needs of your assignment You will need to adapt and adjust to the work environment You may care for patients whose behaviors can be challenging due to medical or mental health issues You may receive direction and communication from different staff members to process and prioritize daily assignments Competencies Required: Customer Focus: Attending to the needs and expectations of customers Environmental Exposure Tolerance: Performing under physically demanding conditions Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently Professional & Technical Expertise: Applying technical subject matter to the job Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Informing: Proactively obtaining and sharing information Listening: Fully comprehending spoken communication Oral Communication: Engaging effectively in dialogue Reading Comprehension: Understanding and using written information Teamwork: Collaborating with others to achieve shared goals Using Technology: Working with electronic hardware and software applications Writing: Communicating effectively in writing Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Self-Management: Showing personal organization, self-discipline, and dependability Handling & Resolving Conflict: Managing interpersonally strained situations Professional Impact: Presenting self as a positive representative of the organization To read the complete job description, please visit the website www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications License Required: Possession of a valid license to practice as a Psychiatric Technician issued by the State of California Board of Vocational Nurse and Psychiatric Technician Examiners. Certificates: Possession of a valid Basic Life Support (BLS) certificate issued by the American Heart Association or valid Cardiopulmonary Resuscitation (CPR) certificate issued by the American Red Cross. PLEASE NOTE : All applicants must submit a copy of their Psychiatric Technician certification and their current CPR or BLS certificate at the time of application. Applications without the required documentation will not be accepted . Special Requirements: (A) Prior to and as a condition of employment, ability to successfully pass a Pharmacology Test administered by the County. (B) Within the first 6 months of employment, must obtain certification in Professional Assault Response Training (PART). (C) Must be available for assignment to Code 2000 by completion of probationary period. Other Requirements: A background investigation/fingerprint and/or physical exam may be required prior to the start of employment. Selection Process 1. Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Applications without the required license/certifications attached will not be accepted. 2. Training and Experience Evaluation: Candidates who clearly demonstrate that they possess the minimum qualifications will have their training and experience evaluated. The responses to the supplemental questions, at the time of filing, will be evaluated to determine each candidate's relevant education, training, and/or experience as it relates to this position, and will be used to rank candidates on the resulting eligible list. (Weighted 100%) Applications will be accepted evaluated on an ongoing basis. The examination steps noted above may be changed in accordance with the County's Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW #LoveWhereYouWork #Greatbenefits #worklifebalance #serveyourcommunity Position Overview Treatment Assistants are responsible for providing responsible support work in the field of alcohol and drug recovery services and are primarily responsible for detoxification services. Successful candidates are expected to be available to work all shifts and/or weekends for the 24-hour County Recovery Center. Kitsap Recovery Center The mission of Kitsap Recovery Center is to promote healthy lifestyles and communities through superior, responsive, cost-effective chemical dependency treatment services leading to improved quality of life for those involved in or affected by chemical dependency. Kitsap Recovery Center (KRC), located in Port Orchard, provides both inpatient and outpatient substance abuse treatment services. KRC is state-approved and utilizes the American Society of Addiction Medicine (ASAM) treatment criteria. Per the Washington State Governor's emergency proclamation, employee's of the Kitsap Recovery Center are required to be fully vaccinated. Any offer of employment is on a conditional basis pending proof of vaccination. This is a continuous opening, and is screened periodically as the need for additional on-call employees arises. Qualified applicants will be forwarded, as requested, to the department. If you are selected for an interview, you will be notified via email to schedule yourself through the online hiring system. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE: One year of responsible support work experience including six months experience or training in an alcohol or drug related field. Any equivalent combination of education and experience, which provides the applicant the knowledge, skills and ability to perform the work. PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS: Experience in an inpatient/live-in alcohol or drug treatment facility. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment, the successful candidate must: Pass a criminal background check through law enforcement agencies. Submit official transcripts from an accredited college or university if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Declare availability to work rotating shifts, nights and/or weekends and overtime as needed. Provide references that demonstrate reliability, a good attendance record and a positive work ethic/attitude. Declare understanding of and willingness to comply with the requirement that there be no misuse of alcohol or drugs while employed as a Treatment Assistant. Submit a copy of their State employment driving record to verify their eligibility to drive for Kitsap County. At time of appointment, the successful candidate must: (Evidence of ability to obtain these by appointment may be required at any time in the selection process.) Possess a valid Washington State Driver's License. Be able to fulfill all traveling requirements of this position and meet the qualifications and guidelines of the Fleet Risk Control Policies in the operation of a motor vehicle on County business. Within 30 days after employment the successful candidate must: Complete Bloodborne/Airborne Pathogens training and receive Hepatitis B vaccine or sign a waiver. Complete a Tuberculosis Test (and yearly thereafter). Obtain a current First Aid and CPR certification. Obtain a valid Food Handlers Permit Working Conditions/Physical Activities (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) Positions in this class typically require: Work performed primarily at the Recovery Center, which is a 24-hour facility. The incumbents to be able to work a rotating schedule that may include various shifts, nights, weekends and irregular days and hours. Occasionally to split or cover an additional shift. Exposure to physical hazards when working with hostile patients with a potential for violence. Adequate vision when providing authorized prescription medication, conducting security inspections, observing patients, and manually preparing log entries. Extended standing, sitting and walking through the work area. ESSENTIAL EMPLOYEES: Employees in this department are considered 'essential employees' and are expected to report to duty on time and remain at work until the end of the scheduled shift even if an inclement weather event or emergency is declared. ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have the opportunity to: Essential Job Functions: Admit and discharge patients from detoxification program in compliance with proper procedures. Assure admission and discharge procedures are followed. Monitor activities led by outside guests and speakers and intervene when necessary. Provide treatment services in detoxification and intensive inpatient programs. Enforce all rules and regulations of the facility; maintain safety of patients and facility; make regular security checks on rooms and facilities; respond to emergencies. Maintain patient information confidentiality and demonstrate respect for patient's right to privacy. Provide guidance, encouragement and support to patients in their treatment program. Maintain logs and records on patient behavior, security checks, prescriptions provided to and taken by patients, etc. Provide phone support for crisis calls from the public and bed management/admission requests from health care facilities, such as Harrison Medical Center, and other referral sources, such as family. Observe urinalysis collection. Other Job Duties: May assist the physician (or other health care provider) in documenting patient medical/nursing problems and providing support in the delivery of patient care; ensures prescription orders and other ordered health care referrals are implemented and that individualized patient self-care treatment plans are met. Perform other duties as required including assistance with food service to patients and resident guests, housekeeping and laundry duties as needed. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA) This position is covered by the Kitsap County Extra Help Policy Temporary positions are considered "Extra Help" and categorized as on-call, seasonal, or limited term. Employees in this position are covered under Kitsap County's Extra Help Policy. The employment of extra-help employees is terminable at will, and either Kitsap County or the employee may terminate the employment for convenience. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. Work hours include nights, weekends, rotating shifts and work over 40 hours in a workweek as necessary. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx
Jul 14, 2024
Variable Shift
OVERVIEW #LoveWhereYouWork #Greatbenefits #worklifebalance #serveyourcommunity Position Overview Treatment Assistants are responsible for providing responsible support work in the field of alcohol and drug recovery services and are primarily responsible for detoxification services. Successful candidates are expected to be available to work all shifts and/or weekends for the 24-hour County Recovery Center. Kitsap Recovery Center The mission of Kitsap Recovery Center is to promote healthy lifestyles and communities through superior, responsive, cost-effective chemical dependency treatment services leading to improved quality of life for those involved in or affected by chemical dependency. Kitsap Recovery Center (KRC), located in Port Orchard, provides both inpatient and outpatient substance abuse treatment services. KRC is state-approved and utilizes the American Society of Addiction Medicine (ASAM) treatment criteria. Per the Washington State Governor's emergency proclamation, employee's of the Kitsap Recovery Center are required to be fully vaccinated. Any offer of employment is on a conditional basis pending proof of vaccination. This is a continuous opening, and is screened periodically as the need for additional on-call employees arises. Qualified applicants will be forwarded, as requested, to the department. If you are selected for an interview, you will be notified via email to schedule yourself through the online hiring system. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE: One year of responsible support work experience including six months experience or training in an alcohol or drug related field. Any equivalent combination of education and experience, which provides the applicant the knowledge, skills and ability to perform the work. PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS: Experience in an inpatient/live-in alcohol or drug treatment facility. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment, the successful candidate must: Pass a criminal background check through law enforcement agencies. Submit official transcripts from an accredited college or university if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Declare availability to work rotating shifts, nights and/or weekends and overtime as needed. Provide references that demonstrate reliability, a good attendance record and a positive work ethic/attitude. Declare understanding of and willingness to comply with the requirement that there be no misuse of alcohol or drugs while employed as a Treatment Assistant. Submit a copy of their State employment driving record to verify their eligibility to drive for Kitsap County. At time of appointment, the successful candidate must: (Evidence of ability to obtain these by appointment may be required at any time in the selection process.) Possess a valid Washington State Driver's License. Be able to fulfill all traveling requirements of this position and meet the qualifications and guidelines of the Fleet Risk Control Policies in the operation of a motor vehicle on County business. Within 30 days after employment the successful candidate must: Complete Bloodborne/Airborne Pathogens training and receive Hepatitis B vaccine or sign a waiver. Complete a Tuberculosis Test (and yearly thereafter). Obtain a current First Aid and CPR certification. Obtain a valid Food Handlers Permit Working Conditions/Physical Activities (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) Positions in this class typically require: Work performed primarily at the Recovery Center, which is a 24-hour facility. The incumbents to be able to work a rotating schedule that may include various shifts, nights, weekends and irregular days and hours. Occasionally to split or cover an additional shift. Exposure to physical hazards when working with hostile patients with a potential for violence. Adequate vision when providing authorized prescription medication, conducting security inspections, observing patients, and manually preparing log entries. Extended standing, sitting and walking through the work area. ESSENTIAL EMPLOYEES: Employees in this department are considered 'essential employees' and are expected to report to duty on time and remain at work until the end of the scheduled shift even if an inclement weather event or emergency is declared. ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have the opportunity to: Essential Job Functions: Admit and discharge patients from detoxification program in compliance with proper procedures. Assure admission and discharge procedures are followed. Monitor activities led by outside guests and speakers and intervene when necessary. Provide treatment services in detoxification and intensive inpatient programs. Enforce all rules and regulations of the facility; maintain safety of patients and facility; make regular security checks on rooms and facilities; respond to emergencies. Maintain patient information confidentiality and demonstrate respect for patient's right to privacy. Provide guidance, encouragement and support to patients in their treatment program. Maintain logs and records on patient behavior, security checks, prescriptions provided to and taken by patients, etc. Provide phone support for crisis calls from the public and bed management/admission requests from health care facilities, such as Harrison Medical Center, and other referral sources, such as family. Observe urinalysis collection. Other Job Duties: May assist the physician (or other health care provider) in documenting patient medical/nursing problems and providing support in the delivery of patient care; ensures prescription orders and other ordered health care referrals are implemented and that individualized patient self-care treatment plans are met. Perform other duties as required including assistance with food service to patients and resident guests, housekeeping and laundry duties as needed. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA) This position is covered by the Kitsap County Extra Help Policy Temporary positions are considered "Extra Help" and categorized as on-call, seasonal, or limited term. Employees in this position are covered under Kitsap County's Extra Help Policy. The employment of extra-help employees is terminable at will, and either Kitsap County or the employee may terminate the employment for convenience. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. Work hours include nights, weekends, rotating shifts and work over 40 hours in a workweek as necessary. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx