Monterey County Human Resources
Salinas, California, United States
Position Description Final Filing Deadline: Open Filing Period Exam # : 23/80I16/04LA Applications received after May 20, 2024, will be considered on an as needed basis until the position is filled. The Sheriff 's Office is comprised of the Administration, Corrections and Enforcement Operation Bureaus. The Sheriff’s Office delivers public safety to the residents of Monterey County by providing 24-hour uniformed patrol, investigations, custody services, court security, and law enforcement support. The Sheriff’s Records Specialist works in the Records Division of the Administration Operations Bureau. This non-sworn position works within a 24-hour, 7-day weekly schedule and independently performs complex specialized law enforcement records work requiring a working knowledge and application of law enforcement codes, vocabulary and procedures. The ideal candidate will be flexible, adaptable, have strong customer service skills and able to communicate effectively; will demonstrate the ability to process various legal documents, get along with others and be a team player. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties Maintains confidential criminal records related to law enforcement activity; operates, accesses, and queries multiple automated and manual criminal justice information systems and subsystems. Processes criminal records such as, warrant, subpoena, restraining order, criminal and traffic citation, felony and misdemeanor warrant, CLETS, NCIC and other criminal records. Relays information by telephone or radio, on individuals and vehicles, to officers in the field; and confirms warrant information to field officers for service. Reviews warrants, other court and legal documents to verify that information in accordance with applicable regulations, laws, and procedures. Transcribes and prepares sensitive reports dealing with highly emotional and often traumatic events. Updates information on the status of warrants, seals and purges records in compliance with court orders and state statutes, code citations, accidents, and other reports according to Uniform Crime Reporting standards. Audits information for accuracy and completeness and edits according to rules and regulations. Researches and compiles data for subpoena compliance, provides information to other law enforcement agencies, courts, attorneys, and the public in accordance with legal requirements governing the release of criminal record information and crime and incident reports. Responds to subpoenas and testifies in court or other legal hearings regarding law enforcement records. Compiles and prepares a variety of annual, quarterly and monthly reports. Sets court dates and identifies conflicts in scheduled court appearances and notifies involved parties. To view the complete classification description, please visit the County of Monterey website: Sheriff's Records Specialist II THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough Knowledge of: Basic functions and activities of a law enforcement agency. Basic record keeping and accounting methods and procedures. Computer operating systems. Correct English usage, grammar, and rules of punctuation and spelling. Working Knowledge of: Multiple automated and manual criminal justice systems and subsystems; departmental operations, procedures, and regulations; and criminal justice systems. Codes, ordinances, and legal procedures for coding, processing, and disseminating criminal history and incident information. Criminal justice procedures, functions and relationships of the criminal justice system, courts, and law enforcement agencies. Variety of professional code languages used in law enforcement. Penal, Vehicle, Civil, Health and Safety, Welfare and Institutions, Municipal and other statutory codes and authorities. Standard and legal requirements on confidentiality and privacy. Skill and Ability to: Access automated criminal justice information systems to enter, modify, and retrieve data into local, state, and national computer systems. Work in a law enforcement environment. Develop a working knowledge of departmental operations, procedures, and regulations. Understand, interpret, and apply departmental policies, procedures, rules, laws, regulations, ordinances, functions, and processes applicable to the management of local, State and national law enforcement records. Perform a variety of detailed clerical work accurately that involves independent judgment with minimal supervision; and make decisions in procedural matters without immediate supervision. Handle stressful situations with the public and cope with a variety of individuals who may be hostile, aggressive, irate, uncooperative, and/or emotionally disturbed. Maintain cooperative relationships with co-workers, members of the public and others contacted through the course of work; respond appropriately to supervision and direction; and attend and perform duties on a regular, reliable and consistent basis. Communicate effectively orally and in writing to prepare reports. Use a variety of office equipment such as computer terminals, telephones, cash registers, fax machines, telecopiers or printers. Accurately enter and retrieve information into and from a computer system. Assume responsibility for a major clerical function to include the resolution of problems. Input, update, retrieve, store, purge information, and release data; identify vital information quickly and accurately, utilizing multiple automated and manual law enforcement data and filing systems. Enter, modify, and retrieve data into local, state, and national databases. Read and process various legal documents such as court orders, booking documents, arrest records, incident records, files, and cases to identify information. Use discretion and sound judgment in the handling of restricted or sensitive and confidential information ensuring the security and confidentiality of restricted information. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Two years of progressively responsible clerical experience of which one year was performing duties equivalent to the Monterey County class of Sheriff’s Records Specialist I. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Possess and maintain a valid California Class C driver license at the time of appointment or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, be subject to holdover and callback duty, and during times of disaster and/or emergency. Successfully pass and complete a thorough background investigation, which will include a voice stress analysis or polygraph examination. Provide a telephone number or means by which employee can be reached. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the J Unit Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty or Hard copy applications may be obtained from and submitted during normal business hours Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County Sheriff’s Office Attn: Human Resources 1414 Natividad Road Salinas, CA 93906 Phone: (831) 755-3744 Fax: (831) 775-8033 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact LynnRose Alig, Human Resources Analyst, at (831) 755-3744, or aliglr@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
May 22, 2024
Full Time
Position Description Final Filing Deadline: Open Filing Period Exam # : 23/80I16/04LA Applications received after May 20, 2024, will be considered on an as needed basis until the position is filled. The Sheriff 's Office is comprised of the Administration, Corrections and Enforcement Operation Bureaus. The Sheriff’s Office delivers public safety to the residents of Monterey County by providing 24-hour uniformed patrol, investigations, custody services, court security, and law enforcement support. The Sheriff’s Records Specialist works in the Records Division of the Administration Operations Bureau. This non-sworn position works within a 24-hour, 7-day weekly schedule and independently performs complex specialized law enforcement records work requiring a working knowledge and application of law enforcement codes, vocabulary and procedures. The ideal candidate will be flexible, adaptable, have strong customer service skills and able to communicate effectively; will demonstrate the ability to process various legal documents, get along with others and be a team player. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties Maintains confidential criminal records related to law enforcement activity; operates, accesses, and queries multiple automated and manual criminal justice information systems and subsystems. Processes criminal records such as, warrant, subpoena, restraining order, criminal and traffic citation, felony and misdemeanor warrant, CLETS, NCIC and other criminal records. Relays information by telephone or radio, on individuals and vehicles, to officers in the field; and confirms warrant information to field officers for service. Reviews warrants, other court and legal documents to verify that information in accordance with applicable regulations, laws, and procedures. Transcribes and prepares sensitive reports dealing with highly emotional and often traumatic events. Updates information on the status of warrants, seals and purges records in compliance with court orders and state statutes, code citations, accidents, and other reports according to Uniform Crime Reporting standards. Audits information for accuracy and completeness and edits according to rules and regulations. Researches and compiles data for subpoena compliance, provides information to other law enforcement agencies, courts, attorneys, and the public in accordance with legal requirements governing the release of criminal record information and crime and incident reports. Responds to subpoenas and testifies in court or other legal hearings regarding law enforcement records. Compiles and prepares a variety of annual, quarterly and monthly reports. Sets court dates and identifies conflicts in scheduled court appearances and notifies involved parties. To view the complete classification description, please visit the County of Monterey website: Sheriff's Records Specialist II THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough Knowledge of: Basic functions and activities of a law enforcement agency. Basic record keeping and accounting methods and procedures. Computer operating systems. Correct English usage, grammar, and rules of punctuation and spelling. Working Knowledge of: Multiple automated and manual criminal justice systems and subsystems; departmental operations, procedures, and regulations; and criminal justice systems. Codes, ordinances, and legal procedures for coding, processing, and disseminating criminal history and incident information. Criminal justice procedures, functions and relationships of the criminal justice system, courts, and law enforcement agencies. Variety of professional code languages used in law enforcement. Penal, Vehicle, Civil, Health and Safety, Welfare and Institutions, Municipal and other statutory codes and authorities. Standard and legal requirements on confidentiality and privacy. Skill and Ability to: Access automated criminal justice information systems to enter, modify, and retrieve data into local, state, and national computer systems. Work in a law enforcement environment. Develop a working knowledge of departmental operations, procedures, and regulations. Understand, interpret, and apply departmental policies, procedures, rules, laws, regulations, ordinances, functions, and processes applicable to the management of local, State and national law enforcement records. Perform a variety of detailed clerical work accurately that involves independent judgment with minimal supervision; and make decisions in procedural matters without immediate supervision. Handle stressful situations with the public and cope with a variety of individuals who may be hostile, aggressive, irate, uncooperative, and/or emotionally disturbed. Maintain cooperative relationships with co-workers, members of the public and others contacted through the course of work; respond appropriately to supervision and direction; and attend and perform duties on a regular, reliable and consistent basis. Communicate effectively orally and in writing to prepare reports. Use a variety of office equipment such as computer terminals, telephones, cash registers, fax machines, telecopiers or printers. Accurately enter and retrieve information into and from a computer system. Assume responsibility for a major clerical function to include the resolution of problems. Input, update, retrieve, store, purge information, and release data; identify vital information quickly and accurately, utilizing multiple automated and manual law enforcement data and filing systems. Enter, modify, and retrieve data into local, state, and national databases. Read and process various legal documents such as court orders, booking documents, arrest records, incident records, files, and cases to identify information. Use discretion and sound judgment in the handling of restricted or sensitive and confidential information ensuring the security and confidentiality of restricted information. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Two years of progressively responsible clerical experience of which one year was performing duties equivalent to the Monterey County class of Sheriff’s Records Specialist I. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Possess and maintain a valid California Class C driver license at the time of appointment or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, be subject to holdover and callback duty, and during times of disaster and/or emergency. Successfully pass and complete a thorough background investigation, which will include a voice stress analysis or polygraph examination. Provide a telephone number or means by which employee can be reached. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the J Unit Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty or Hard copy applications may be obtained from and submitted during normal business hours Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County Sheriff’s Office Attn: Human Resources 1414 Natividad Road Salinas, CA 93906 Phone: (831) 755-3744 Fax: (831) 775-8033 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact LynnRose Alig, Human Resources Analyst, at (831) 755-3744, or aliglr@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
Sonoma County, CA
Santa Rosa, California, United States
Position Information Sonoma County is a beautiful and vibrant place to live and work. As an Environmental Health Specialist (EHS) II, you will be a part of a dynamic and innovative team of professionals dedicated to protecting our community's health and safety! Multiple positions available! Starting salary up to $56.50/hour ($117,922/year) and a competitive total compensation package*! PLUS a $15,000 Signing Bonus! ^ These positions may be filled at either the Trainee, I, or II level. If you are interested in applying at the Trainee or I level, you will need to apply to the separate, concurrent recruitments being conducted. Please Note: As mandated by the State of California's Health and Safety Code, the Environmental Health Specialist II level requires possession of a valid certificate of registration as an Environmental Health Specialist. For more information on the requirements and process to obtain a Registered Environmental Health Specialist certificate in California, please visit the CA Registered Environmental Health Specialist Program website. Working as an Environmental Health Specialist II As an EHS II you are responsible for performing the necessary tasks to protect public health, serve the community, and support the functions of the Environmental Health Section. These positions perform routine inspections, investigate complaints, and help to achieve compliance with County and State regulations in all Environmental Health programs. This includes beach monitoring, body art parlors, cannabis facilities, childhood lead prevention, detention facilities, disaster preparedness, food facilities, medical waste facilities, organized camps, recreational facilities, solid waste, and water and stormwater systems . Other duties of an EHS II include: Documenting findings and writing inspection reports Reviewing and interpreting codes related to environmental health programs Educating the public and implementing enforcement when necessary Interacting with other agencies Environmental Health staff generally work day shifts from Monday to Friday and may be asked to occasionally work weekends and evenings to conduct field inspections at temporary events and investigate complaints. As many functions occur outdoors, staff should be prepared to work in a variety of conditions as they conduct fresh and ocean water sampling, perform solid waste inspections at transfer stations, and make food safety inspections at restaurants in various weather conditions. Peak work activity periods are typically from May through October with ongoing routine food inspections as well as pool inspections, community events inspections, and organized camp inspections. Environmental Health staff are called upon to react to a changing landscape and perform a variety of functions based on the current needs of the Department. They should be flexible in their assignment and possess the mental fortitude to research and understand the complexities of any new situation. The ideal candidates will possess the written and oral communication skills necessary to effectively respond to citizen complaints and prepare reports. Teamwork, professionalism, and a positive outlook are highly desired for this position. The ideal candidates will also possess: A Bachelor’s degree from a four-year college, including 30 semester units of basic science coursework One or more years of experience at the EHS I level Knowledge of sanitation science; federal, state, and local laws and regulations governing environmental health and safety; principles and practices of public health; and emergency response protocols Strong interpersonal skills with the ability to interact with a diverse customer base The ability to adjust to a variety of business conditions while communicating professionally with the public, both orally and in writing Experience analyzing regulations and lab results The ability to research an issue, prepare supporting documentation, and present the findings in a meaningful way An interest in doing administrative office work (e.g., inputting work time daily, completing reports, uploading supporting documentation, etc.) that supports routine work Intermediate MS Office skills including Outlook, Word, Excel, and PowerPoint Additional training in any Environmental Health program area What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education ^Hiring Incentives The Department of Health Services is currently offering a $15,000 signing bonus paid over three installments during the first two years of service. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits Directory . This recruitment is being conducted to fill multiple full-time positions and one part-time position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience that would provide an opportunity to acquire the knowledge and abilities stated herein. Normally, this would include graduation from an accredited college or university with a degree in environmental health science, biology, chemistry, physics, microbiology, or related subjects, as required by state law, and one year of working level professional experience in the field of environmental health and safety regulation and enforcement (e.g. working as a Registered Environmental Health Specialist, a Registered Sanitarian, an Environmental Sanitarian, a Public Health Sanitarian, a Certified Environmental Health Professional, or as an equivalently recognized professional). License: Possession of a valid certificate of registration as an Environmental Health Specialist as required by the State of California's Health and Safety Code. Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required, depending upon assignment, to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: sanitation science, requirements and procedures and the methods and procedures used in inspecting, investigating and correcting unsanitary conditions; federal, state and local laws and regulations governing environmental health and safety; principles and practices of public health. Working knowledge of: principles of general chemistry, physics, microbiology and biology; environmental research and statistical methods; methods of gathering and analyzing data; basic building construction materials and principles relating to environmental health requirements. Knowledge of: hazardous materials management and emergency response protocols. Ability to: plan, organize and carry out research, analyze and evaluate data, and make recommendations based on findings; detect unsanitary conditions and public health hazards and secure their correction through education, voluntary compliance or legal enforcement; prepare and maintain comprehensive reports and records; communicate verbal and written ideas clearly and logically; establish and maintain effective relationships with other governmental officials, the public and administrative and professional personnel. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/3/2024 11:59 PM Pacific
May 10, 2024
Full Time
Position Information Sonoma County is a beautiful and vibrant place to live and work. As an Environmental Health Specialist (EHS) II, you will be a part of a dynamic and innovative team of professionals dedicated to protecting our community's health and safety! Multiple positions available! Starting salary up to $56.50/hour ($117,922/year) and a competitive total compensation package*! PLUS a $15,000 Signing Bonus! ^ These positions may be filled at either the Trainee, I, or II level. If you are interested in applying at the Trainee or I level, you will need to apply to the separate, concurrent recruitments being conducted. Please Note: As mandated by the State of California's Health and Safety Code, the Environmental Health Specialist II level requires possession of a valid certificate of registration as an Environmental Health Specialist. For more information on the requirements and process to obtain a Registered Environmental Health Specialist certificate in California, please visit the CA Registered Environmental Health Specialist Program website. Working as an Environmental Health Specialist II As an EHS II you are responsible for performing the necessary tasks to protect public health, serve the community, and support the functions of the Environmental Health Section. These positions perform routine inspections, investigate complaints, and help to achieve compliance with County and State regulations in all Environmental Health programs. This includes beach monitoring, body art parlors, cannabis facilities, childhood lead prevention, detention facilities, disaster preparedness, food facilities, medical waste facilities, organized camps, recreational facilities, solid waste, and water and stormwater systems . Other duties of an EHS II include: Documenting findings and writing inspection reports Reviewing and interpreting codes related to environmental health programs Educating the public and implementing enforcement when necessary Interacting with other agencies Environmental Health staff generally work day shifts from Monday to Friday and may be asked to occasionally work weekends and evenings to conduct field inspections at temporary events and investigate complaints. As many functions occur outdoors, staff should be prepared to work in a variety of conditions as they conduct fresh and ocean water sampling, perform solid waste inspections at transfer stations, and make food safety inspections at restaurants in various weather conditions. Peak work activity periods are typically from May through October with ongoing routine food inspections as well as pool inspections, community events inspections, and organized camp inspections. Environmental Health staff are called upon to react to a changing landscape and perform a variety of functions based on the current needs of the Department. They should be flexible in their assignment and possess the mental fortitude to research and understand the complexities of any new situation. The ideal candidates will possess the written and oral communication skills necessary to effectively respond to citizen complaints and prepare reports. Teamwork, professionalism, and a positive outlook are highly desired for this position. The ideal candidates will also possess: A Bachelor’s degree from a four-year college, including 30 semester units of basic science coursework One or more years of experience at the EHS I level Knowledge of sanitation science; federal, state, and local laws and regulations governing environmental health and safety; principles and practices of public health; and emergency response protocols Strong interpersonal skills with the ability to interact with a diverse customer base The ability to adjust to a variety of business conditions while communicating professionally with the public, both orally and in writing Experience analyzing regulations and lab results The ability to research an issue, prepare supporting documentation, and present the findings in a meaningful way An interest in doing administrative office work (e.g., inputting work time daily, completing reports, uploading supporting documentation, etc.) that supports routine work Intermediate MS Office skills including Outlook, Word, Excel, and PowerPoint Additional training in any Environmental Health program area What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education ^Hiring Incentives The Department of Health Services is currently offering a $15,000 signing bonus paid over three installments during the first two years of service. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits Directory . This recruitment is being conducted to fill multiple full-time positions and one part-time position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience that would provide an opportunity to acquire the knowledge and abilities stated herein. Normally, this would include graduation from an accredited college or university with a degree in environmental health science, biology, chemistry, physics, microbiology, or related subjects, as required by state law, and one year of working level professional experience in the field of environmental health and safety regulation and enforcement (e.g. working as a Registered Environmental Health Specialist, a Registered Sanitarian, an Environmental Sanitarian, a Public Health Sanitarian, a Certified Environmental Health Professional, or as an equivalently recognized professional). License: Possession of a valid certificate of registration as an Environmental Health Specialist as required by the State of California's Health and Safety Code. Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required, depending upon assignment, to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: sanitation science, requirements and procedures and the methods and procedures used in inspecting, investigating and correcting unsanitary conditions; federal, state and local laws and regulations governing environmental health and safety; principles and practices of public health. Working knowledge of: principles of general chemistry, physics, microbiology and biology; environmental research and statistical methods; methods of gathering and analyzing data; basic building construction materials and principles relating to environmental health requirements. Knowledge of: hazardous materials management and emergency response protocols. Ability to: plan, organize and carry out research, analyze and evaluate data, and make recommendations based on findings; detect unsanitary conditions and public health hazards and secure their correction through education, voluntary compliance or legal enforcement; prepare and maintain comprehensive reports and records; communicate verbal and written ideas clearly and logically; establish and maintain effective relationships with other governmental officials, the public and administrative and professional personnel. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/3/2024 11:59 PM Pacific
Port of Oakland
Oakland, California, United States
Job Description *** All completed applications for this position must be submitted online no later than 5:00 pm, on the closing date of the recruitment. PAPER APPLICATIONS WILL NOT BE ACCEPTED . Please follow all submission instructions to ensure your application is complete. Resumes will not be accepted in lieu of online applications, therefore, it is important for online applications to be completed fully. Late applications will not be accepted beyond the closing time and date for any reason, including any technical issues, such as system, browser, or computer failures, etc. *** CLASS DEFINITION The Port of Oakland is currently recruiting for three positions of Airport Operations Specialist II. One position is in Airside Operations and two positions are in Airport Parking & Ground Transportation Services. Under general supervision, the incumbent performs work involving a variety of airport operations duties related to compliance, enforcement and customer service related functions essential to the 24hr operation of an international airport. The classification’s scope of work includes airfield, airside and landside operations in support of airside inspections, gate management, terminal operations, parking and ground transportation, general aviation, aircraft basing, aviation security, ID badge/access control programs, as well as other airside and landside functions. This classification may be required to rotate between various assignments in the areas referenced above. Examples of Duties TYPICAL TASKS/DUTIES Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed by the incumbent in each airport department. Incumbent may be required to perform other related duties including duties performed by incumbents in the lower level classifications. OPERATIONS Performs inspection, administrative, training and communications duties. Performs airside and landside inspections and related duties under the general supervision of the Airport Duty Manager; initiates corrective action for non-compliant issues; and applies applicable local/State/federal regulations to airfield and security related duties. As necessary to ensure the continuity of operations and/or ensure the safety and security of the Airport, may perform duties of the Specialist I position. Responds to medical calls and issues throughout the Airport campus. Coordinates activities related to airport emergencies with Airport Operations Supervisor and/or other airport staff; follows established procedures in emergency situations, notifying law enforcement or other appropriate personnel. May assign, monitor, and review the work of Airport Operations Specialist I staff; provide input to Airport Operations Supervisors during the performance evaluation process of Airport Operations Specialist I staff. Provides input into the development of goals, standards and work procedures for the unit; identifies, recommends and provides training to staff in work procedures and related equipment. Assists staff with airfield, terminal, landside, and security functions and projects; may support EOC functions. Provides Airport Duty Manager with information from gate management system and performs gate changes in the system. Oversees and executes certain programs related to airport operations, including, but not limited to wildlife management, safety awareness, safety enforcement, ground transportation management and enforcement, and tenant outreach. Performs and may provide lead direction over AOS I staff who assist with inspections and enforcement of Airport ground transportation/parking operations rules and regulations; provides input in the formal performance evaluations for the AOS I staff. May conduct vehicle inspections of taxi cabs, limousines and other ground transportation operators for mechanical and safety conditions, and regulatory compliance. Facilitates and coordinates placement of all portable restrooms as needed. Facilitates and coordinates signage for terminals, roadways, curbsides and parking lots with appropriate department heads and signage vendors. Leads vehicle inspections activities of taxicabs, limousines, door-to-door shuttles and airport buses for mechanical condition and regulatory compliance. Answers inquiries and customer complaints from the public regarding ground transportation, parking lot operations, parking regulations and traffic concerns and citations. Issues citations in accordance with City of Oakland traffic codes and ordinances throughout the airport, including parking lots. Assists in processing ground transportation applications and parking permits; schedules appointments, mails applications and files applications. Logs, sorts and files all citations daily. Sells or distributes ground transportation-related medium, materials, and permits. Updates and purges computerized ground transportation files, airport parking files and automatic vehicle identification (AVI) system data as needed. Assists the Ground Transportation & Parking Operations staff in preparing billing for payment for the Airport parking lot services, parking shuttle and security services. May represent Supervisors or Superintendents at meetings. Performs other duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE The minimum requirements include graduation from an accredited college or university, with a bachelor’s degree in aviation or a related degree plus one year of airport operations experience; OR an Associate’s degree plus two (2) years of airport operations experience OR four (4) years of airport operations experience of which includes one of the following areas: Airside, Landside, Security or Ground Transportation/Parking Operations. REQUIRED KNOWLEDGE SKILLS AND ABILITIES (KSAs) To perform the typical tasks and duties of the position successfully, the knowledge, skills and/or abilities listed below are required. Knowledge of: Parts federal, state, and local regulations and policies concerning airport safety and security (FAR 139, 77, and TSR 1542). Airport parking and traffic regulations and City of Oakland ordinances and parking and traffic codes. The City of Oakland Taxicab Ordinance. FAA rules and regulations, procedures, and policies relating to airport security. Airport and FAA rules and regulations, policies and procedures relating to airport customer service and the geography of the airport. Port policies and procedures relating to customer service. Procedures and techniques for using modern computerized telecommunications equipment with multiple lines. Policies and procedures for processing applications for the issuance of ID badges, keys, and parking decals. Ability to: Establish and maintain effective work relationships with those contacted in the performance of required duties. Interpret and enforce administrative/operational polices, practices and procedures. Communicate effectively both orally and in writing. Use a personal computer and use standard office software applications. Resolve conflicts effectively. Operate multiple and semi-automatic switchboards. Communicate effectively orally and in writing. Train, provide lead direction, organize, monitor and schedule the work of employees. Resolve conflicts between communications services personnel and service recipients. Think and work effectively under stress and in emergencies. Keep routine records. Read and understand technical manuals and instructions to learn and interpret specific laws, ordinances, and airport regulations. Train new employees regarding airport security in compliance with FAR 107 regulations. Work independently within established guidelines. THE SELECTION PROCESS Stage I: Application and Supplemental Questionnaire Evaluation (Pass/Fail) - The first stage in the selection process will consist of an application and supplemental questionnaire appraisal review (pass/fail). Applications submitted without a completed supplemental questionnaire will not be given further consideration. Meeting the minimum qualifications does not guarantee advancement to the next stage. Only the most suitably qualified candidates will be invited to Stage II . Stage II: Assessment Examination (Weighted 100%) - The second stage of the selection process may consist of a combination of job-related situational project exercises and an oral panel interview designed to assess technical knowledge and any additional other KSAs. Job-related situational project exercises may consist of written exercises, performance exercises or other situational exercises that would assess the KSAs. The Assessment Examination is designed to test your overall aptitude for the position. Candidates must achieve a scale score of 70 or more on this examination to be placed on the eligible list for employment consideration . The Port of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. ADVISORIES Immigration and Reform Control Act : In compliance with the Immigration and Reform Act of 1986, the Port of Oakland will only hire individuals who are legally authorized to work in the United States. Social Security card must be presented, and the name on it must match the name on the application. Americans with Disabilities (ADA) : In compliance with State and Federal Laws, the Port will employ and promote qualified individuals without regard to disability. The Port is committed to making reasonable accommodations in the selection process and in the work environment. Individuals requesting reasonable accommodations during the selection process must notify Gishela Portugal at gportugal@portoakland.comwithin seven (7) calendar days of the closing date of the job announcement. The Port requires applicants to provide supporting medical documentation to substantiate a request for reasonable accommodation. The Port of Oakland is an Equal Opportunity Employer Additional Requirements Must possess a California Class C Driver's License at the time of employment and for the duration of appointment. The Port of Oakland requires that each incumbent must pass an FAA employment background check for unescorted access to the airfield. This Airport specific classification requires each incumbent to complete and pass a Transportation Security Administration/Federal Aviation Administration (TSA/FAA) 10-year employment history verification, which will include fingerprinting and a Criminal History Records Check (CHRC) prior to being considered for this position. Must complete and pass a U.S. Customs Airport Security Program Check (19CFR122.182). This status must be maintained for the duration of employment at the Airport. Must be willing to perform shift work on a 24-hour basis including weekends and holidays. Must be willing to wear a uniform. The Port of Oakland'sbenefit program ranks among the best in the region for public jurisdictions and is designed to reward performance and promote a balanced lifestyle, both at the workplace and away from the workplace, for its employees and their families. The Port is committed to the health and well-being of its employees and has been recognized as a FIT-Friendly Employer by the American Heart Association. The Port is part of the California Public Employees Retirement System (CalPERS). CalPERS is a defined pension provided to regular full-time employees that work for the Port. The CalPERS defined pension is based on predetermined formula that factors in an employee's earnings history, tenure of service and age. The retirement formula for new hires is 2% at 62 years of age or 2.5% at 55 for with other CalPERS service and/or reciprocity. The Port offers retiree medical benefits for employees and dependents after 10 years of CalPERS service (including 5 years at the Port). The Port pays 100% of the premium cost for employees and dependent health insurance coverage not to exceed the Kaiser-HMO Family Plan; cash in lieu of medical benefit is also available. The Port pays 100% of the premium cost for dental and vision coverage. The Port pays 100% of the premium cost for Long Term Disability (LTD) coverage and reimburses employees for the State Disability Insurance. The Port pays 100% of the premium cost for life insurance at one-time annual salary with certain limits. The Port offers aDeferred Compensation Plan allowing employees to save and invest money for retirement with tax benefits. Time Away from Work From 2 to 5 weeks of vacation depending on years of employment at the Port. 10 days of management leave for employees exempt from the Fair Labor Standards Act (FLSA). 1 paid Floating Holiday per year. 12 days of sick leave per year after three months of employment which includes 4 days of personal leave. 13paid holidays as well as the second half of the shift on December 24 and December 31. Closing Date/Time: 6/11/2024 5:00 PM Pacific
May 22, 2024
Full Time
Job Description *** All completed applications for this position must be submitted online no later than 5:00 pm, on the closing date of the recruitment. PAPER APPLICATIONS WILL NOT BE ACCEPTED . Please follow all submission instructions to ensure your application is complete. Resumes will not be accepted in lieu of online applications, therefore, it is important for online applications to be completed fully. Late applications will not be accepted beyond the closing time and date for any reason, including any technical issues, such as system, browser, or computer failures, etc. *** CLASS DEFINITION The Port of Oakland is currently recruiting for three positions of Airport Operations Specialist II. One position is in Airside Operations and two positions are in Airport Parking & Ground Transportation Services. Under general supervision, the incumbent performs work involving a variety of airport operations duties related to compliance, enforcement and customer service related functions essential to the 24hr operation of an international airport. The classification’s scope of work includes airfield, airside and landside operations in support of airside inspections, gate management, terminal operations, parking and ground transportation, general aviation, aircraft basing, aviation security, ID badge/access control programs, as well as other airside and landside functions. This classification may be required to rotate between various assignments in the areas referenced above. Examples of Duties TYPICAL TASKS/DUTIES Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed by the incumbent in each airport department. Incumbent may be required to perform other related duties including duties performed by incumbents in the lower level classifications. OPERATIONS Performs inspection, administrative, training and communications duties. Performs airside and landside inspections and related duties under the general supervision of the Airport Duty Manager; initiates corrective action for non-compliant issues; and applies applicable local/State/federal regulations to airfield and security related duties. As necessary to ensure the continuity of operations and/or ensure the safety and security of the Airport, may perform duties of the Specialist I position. Responds to medical calls and issues throughout the Airport campus. Coordinates activities related to airport emergencies with Airport Operations Supervisor and/or other airport staff; follows established procedures in emergency situations, notifying law enforcement or other appropriate personnel. May assign, monitor, and review the work of Airport Operations Specialist I staff; provide input to Airport Operations Supervisors during the performance evaluation process of Airport Operations Specialist I staff. Provides input into the development of goals, standards and work procedures for the unit; identifies, recommends and provides training to staff in work procedures and related equipment. Assists staff with airfield, terminal, landside, and security functions and projects; may support EOC functions. Provides Airport Duty Manager with information from gate management system and performs gate changes in the system. Oversees and executes certain programs related to airport operations, including, but not limited to wildlife management, safety awareness, safety enforcement, ground transportation management and enforcement, and tenant outreach. Performs and may provide lead direction over AOS I staff who assist with inspections and enforcement of Airport ground transportation/parking operations rules and regulations; provides input in the formal performance evaluations for the AOS I staff. May conduct vehicle inspections of taxi cabs, limousines and other ground transportation operators for mechanical and safety conditions, and regulatory compliance. Facilitates and coordinates placement of all portable restrooms as needed. Facilitates and coordinates signage for terminals, roadways, curbsides and parking lots with appropriate department heads and signage vendors. Leads vehicle inspections activities of taxicabs, limousines, door-to-door shuttles and airport buses for mechanical condition and regulatory compliance. Answers inquiries and customer complaints from the public regarding ground transportation, parking lot operations, parking regulations and traffic concerns and citations. Issues citations in accordance with City of Oakland traffic codes and ordinances throughout the airport, including parking lots. Assists in processing ground transportation applications and parking permits; schedules appointments, mails applications and files applications. Logs, sorts and files all citations daily. Sells or distributes ground transportation-related medium, materials, and permits. Updates and purges computerized ground transportation files, airport parking files and automatic vehicle identification (AVI) system data as needed. Assists the Ground Transportation & Parking Operations staff in preparing billing for payment for the Airport parking lot services, parking shuttle and security services. May represent Supervisors or Superintendents at meetings. Performs other duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE The minimum requirements include graduation from an accredited college or university, with a bachelor’s degree in aviation or a related degree plus one year of airport operations experience; OR an Associate’s degree plus two (2) years of airport operations experience OR four (4) years of airport operations experience of which includes one of the following areas: Airside, Landside, Security or Ground Transportation/Parking Operations. REQUIRED KNOWLEDGE SKILLS AND ABILITIES (KSAs) To perform the typical tasks and duties of the position successfully, the knowledge, skills and/or abilities listed below are required. Knowledge of: Parts federal, state, and local regulations and policies concerning airport safety and security (FAR 139, 77, and TSR 1542). Airport parking and traffic regulations and City of Oakland ordinances and parking and traffic codes. The City of Oakland Taxicab Ordinance. FAA rules and regulations, procedures, and policies relating to airport security. Airport and FAA rules and regulations, policies and procedures relating to airport customer service and the geography of the airport. Port policies and procedures relating to customer service. Procedures and techniques for using modern computerized telecommunications equipment with multiple lines. Policies and procedures for processing applications for the issuance of ID badges, keys, and parking decals. Ability to: Establish and maintain effective work relationships with those contacted in the performance of required duties. Interpret and enforce administrative/operational polices, practices and procedures. Communicate effectively both orally and in writing. Use a personal computer and use standard office software applications. Resolve conflicts effectively. Operate multiple and semi-automatic switchboards. Communicate effectively orally and in writing. Train, provide lead direction, organize, monitor and schedule the work of employees. Resolve conflicts between communications services personnel and service recipients. Think and work effectively under stress and in emergencies. Keep routine records. Read and understand technical manuals and instructions to learn and interpret specific laws, ordinances, and airport regulations. Train new employees regarding airport security in compliance with FAR 107 regulations. Work independently within established guidelines. THE SELECTION PROCESS Stage I: Application and Supplemental Questionnaire Evaluation (Pass/Fail) - The first stage in the selection process will consist of an application and supplemental questionnaire appraisal review (pass/fail). Applications submitted without a completed supplemental questionnaire will not be given further consideration. Meeting the minimum qualifications does not guarantee advancement to the next stage. Only the most suitably qualified candidates will be invited to Stage II . Stage II: Assessment Examination (Weighted 100%) - The second stage of the selection process may consist of a combination of job-related situational project exercises and an oral panel interview designed to assess technical knowledge and any additional other KSAs. Job-related situational project exercises may consist of written exercises, performance exercises or other situational exercises that would assess the KSAs. The Assessment Examination is designed to test your overall aptitude for the position. Candidates must achieve a scale score of 70 or more on this examination to be placed on the eligible list for employment consideration . The Port of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. ADVISORIES Immigration and Reform Control Act : In compliance with the Immigration and Reform Act of 1986, the Port of Oakland will only hire individuals who are legally authorized to work in the United States. Social Security card must be presented, and the name on it must match the name on the application. Americans with Disabilities (ADA) : In compliance with State and Federal Laws, the Port will employ and promote qualified individuals without regard to disability. The Port is committed to making reasonable accommodations in the selection process and in the work environment. Individuals requesting reasonable accommodations during the selection process must notify Gishela Portugal at gportugal@portoakland.comwithin seven (7) calendar days of the closing date of the job announcement. The Port requires applicants to provide supporting medical documentation to substantiate a request for reasonable accommodation. The Port of Oakland is an Equal Opportunity Employer Additional Requirements Must possess a California Class C Driver's License at the time of employment and for the duration of appointment. The Port of Oakland requires that each incumbent must pass an FAA employment background check for unescorted access to the airfield. This Airport specific classification requires each incumbent to complete and pass a Transportation Security Administration/Federal Aviation Administration (TSA/FAA) 10-year employment history verification, which will include fingerprinting and a Criminal History Records Check (CHRC) prior to being considered for this position. Must complete and pass a U.S. Customs Airport Security Program Check (19CFR122.182). This status must be maintained for the duration of employment at the Airport. Must be willing to perform shift work on a 24-hour basis including weekends and holidays. Must be willing to wear a uniform. The Port of Oakland'sbenefit program ranks among the best in the region for public jurisdictions and is designed to reward performance and promote a balanced lifestyle, both at the workplace and away from the workplace, for its employees and their families. The Port is committed to the health and well-being of its employees and has been recognized as a FIT-Friendly Employer by the American Heart Association. The Port is part of the California Public Employees Retirement System (CalPERS). CalPERS is a defined pension provided to regular full-time employees that work for the Port. The CalPERS defined pension is based on predetermined formula that factors in an employee's earnings history, tenure of service and age. The retirement formula for new hires is 2% at 62 years of age or 2.5% at 55 for with other CalPERS service and/or reciprocity. The Port offers retiree medical benefits for employees and dependents after 10 years of CalPERS service (including 5 years at the Port). The Port pays 100% of the premium cost for employees and dependent health insurance coverage not to exceed the Kaiser-HMO Family Plan; cash in lieu of medical benefit is also available. The Port pays 100% of the premium cost for dental and vision coverage. The Port pays 100% of the premium cost for Long Term Disability (LTD) coverage and reimburses employees for the State Disability Insurance. The Port pays 100% of the premium cost for life insurance at one-time annual salary with certain limits. The Port offers aDeferred Compensation Plan allowing employees to save and invest money for retirement with tax benefits. Time Away from Work From 2 to 5 weeks of vacation depending on years of employment at the Port. 10 days of management leave for employees exempt from the Fair Labor Standards Act (FLSA). 1 paid Floating Holiday per year. 12 days of sick leave per year after three months of employment which includes 4 days of personal leave. 13paid holidays as well as the second half of the shift on December 24 and December 31. Closing Date/Time: 6/11/2024 5:00 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Grow your Registered Environmental Health Specialist (REHS) career with the County of Sonoma. Starting salary up to $56.50/hour ($117,922/year) and a competitive total compensation package!* Permit Sonoma is currently recruiting for Land Use Environmental Health Specialist positions at either the I, II, or Senior level. If you are interested in applying at the other level of this opportunity, you must apply to the separate concurrent recruitments being conducted for those levels. Please note that the State of California Department of Public Health oversees the REHS process for this position. Applicants without REHS certification will not be considered qualified for this position. For additional information regarding how to meet State requirements, including how out-of-state equivalency determinations are made, please visit the California Department of Public Health's website . Join Our Team Permit Sonoma is the County's "one-stop shop" for all land use planning and development activities. Virtually any land development or construction that takes place in the unincorporated area of Sonoma County (outside the city limits of the nine cities) is reviewed, permitted, and inspected by Permit Sonoma. Our mission is to serve the people of Sonoma County by providing a customer-focused process to balance environmental protection and sustainable development. We balance our mission with effective resource stewardship and the development and maintenance of standards and practices that protect the public's health and safety. Qualified candidates mus t be certified by the State of California as a REHS per California Health and Safety Code Sections 106600-106735. Additionally, the ideal candidates will possess: La nd-use development training and experience, particularly with wells and/or septic systems A high level of professionalism, and excellent customer service skills Good judgment and the ability to make sound decisions, particularly in compliance situations The ability to work independently and in a team environment Proficiency in Microsoft Office and Adobe Pro A desire to work in a fast paced environment and the ability to effectively address competing priorities Due to the nature of the inspection work that the Land Use Environmental Health Specialists perform, incumbents are required to work indoors, in an office setting, and outdoors. They drive across the County in assigned County vehicles on dirt roads, pavements, and in various weather conditions. As these positions conduct site inspections in the unincorporated areas of Sonoma County, incumbents may be exposed to natural hazards such as poison oak, ticks, and other wildlife. If you enjoy a mixture of office and outdoor work and are comfortable working in hiking boots, bring your REHS skills and positive attitude to Permit Sonoma! What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California, Local 20 Memorandum Of Understanding (ESC MOU) and our Employee Benefits Directory Permit Sonoma is currently recruiting to fill a Land Use Environmental Health Specialist at either the I, or II levels. This Land Use Environmental Health Specialist II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Environmental Health Specialist II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience that would provide an opportunity to acquire the knowledge and abilities stated herein. Normally, this would include graduation from an accredited college or university with a degree in environmental health science, biology, chemistry, physics, microbiology, or related subjects, as required by state law, and one year of working level professional experience in the field of environmental health and safety regulation and enforcement (e.g. working as a Registered Environmental Health Specialist, a Registered Sanitarian, an Environmental Sanitarian, a Public Health Sanitarian, a Certified Environmental Health Professional, or as an equivalently recognized professional). License: Possession of a valid certificate of registration as an Environmental Health Specialist as required by the State of California's Health and Safety Code. Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required, depending upon assignment, to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: sanitation science, requirements and procedures and the methods and procedures used in inspecting, investigating and correcting unsanitary conditions; federal, state and local laws and regulations governing environmental health and safety; principles and practices of public health. Working knowledge of: principles of general chemistry, physics, microbiology and biology; environmental research and statistical methods; methods of gathering and analyzing data; basic building construction materials and principles relating to environmental health requirements. Knowledge of: hazardous materials management and emergency response protocols. Ability to: plan, organize and carry out research, analyze and evaluate data, and make recommendations based on findings; detect unsanitary conditions and public health hazards and secure their correction through education, voluntary compliance or legal enforcement; prepare and maintain comprehensive reports and records; communicate verbal and written ideas clearly and logically; establish and maintain effective relationships with other governmental officials, the public and administrative and professional personnel. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CA HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
May 18, 2024
Full Time
Position Information Grow your Registered Environmental Health Specialist (REHS) career with the County of Sonoma. Starting salary up to $56.50/hour ($117,922/year) and a competitive total compensation package!* Permit Sonoma is currently recruiting for Land Use Environmental Health Specialist positions at either the I, II, or Senior level. If you are interested in applying at the other level of this opportunity, you must apply to the separate concurrent recruitments being conducted for those levels. Please note that the State of California Department of Public Health oversees the REHS process for this position. Applicants without REHS certification will not be considered qualified for this position. For additional information regarding how to meet State requirements, including how out-of-state equivalency determinations are made, please visit the California Department of Public Health's website . Join Our Team Permit Sonoma is the County's "one-stop shop" for all land use planning and development activities. Virtually any land development or construction that takes place in the unincorporated area of Sonoma County (outside the city limits of the nine cities) is reviewed, permitted, and inspected by Permit Sonoma. Our mission is to serve the people of Sonoma County by providing a customer-focused process to balance environmental protection and sustainable development. We balance our mission with effective resource stewardship and the development and maintenance of standards and practices that protect the public's health and safety. Qualified candidates mus t be certified by the State of California as a REHS per California Health and Safety Code Sections 106600-106735. Additionally, the ideal candidates will possess: La nd-use development training and experience, particularly with wells and/or septic systems A high level of professionalism, and excellent customer service skills Good judgment and the ability to make sound decisions, particularly in compliance situations The ability to work independently and in a team environment Proficiency in Microsoft Office and Adobe Pro A desire to work in a fast paced environment and the ability to effectively address competing priorities Due to the nature of the inspection work that the Land Use Environmental Health Specialists perform, incumbents are required to work indoors, in an office setting, and outdoors. They drive across the County in assigned County vehicles on dirt roads, pavements, and in various weather conditions. As these positions conduct site inspections in the unincorporated areas of Sonoma County, incumbents may be exposed to natural hazards such as poison oak, ticks, and other wildlife. If you enjoy a mixture of office and outdoor work and are comfortable working in hiking boots, bring your REHS skills and positive attitude to Permit Sonoma! What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California, Local 20 Memorandum Of Understanding (ESC MOU) and our Employee Benefits Directory Permit Sonoma is currently recruiting to fill a Land Use Environmental Health Specialist at either the I, or II levels. This Land Use Environmental Health Specialist II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Environmental Health Specialist II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience that would provide an opportunity to acquire the knowledge and abilities stated herein. Normally, this would include graduation from an accredited college or university with a degree in environmental health science, biology, chemistry, physics, microbiology, or related subjects, as required by state law, and one year of working level professional experience in the field of environmental health and safety regulation and enforcement (e.g. working as a Registered Environmental Health Specialist, a Registered Sanitarian, an Environmental Sanitarian, a Public Health Sanitarian, a Certified Environmental Health Professional, or as an equivalently recognized professional). License: Possession of a valid certificate of registration as an Environmental Health Specialist as required by the State of California's Health and Safety Code. Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required, depending upon assignment, to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: sanitation science, requirements and procedures and the methods and procedures used in inspecting, investigating and correcting unsanitary conditions; federal, state and local laws and regulations governing environmental health and safety; principles and practices of public health. Working knowledge of: principles of general chemistry, physics, microbiology and biology; environmental research and statistical methods; methods of gathering and analyzing data; basic building construction materials and principles relating to environmental health requirements. Knowledge of: hazardous materials management and emergency response protocols. Ability to: plan, organize and carry out research, analyze and evaluate data, and make recommendations based on findings; detect unsanitary conditions and public health hazards and secure their correction through education, voluntary compliance or legal enforcement; prepare and maintain comprehensive reports and records; communicate verbal and written ideas clearly and logically; establish and maintain effective relationships with other governmental officials, the public and administrative and professional personnel. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CA HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
NORTH DAKOTA OFFICE OF ATTORNEY GENERAL
Bismarck, North Dakota, United States
Summary of Work The work for the Criminal Records Specialist II involves duties associated with maintaining and processing information within the state’s repository of criminal and non-criminal history record information to include fingerprint and record checks for local, state, and federal stakeholders in accordance with the North Dakota Century Code and federal guidelines with the following duties: Conduct training of local law enforcement officers and staff in the proper preparation and handling of fingerprint cards and monitor agencies on their efficiency in reporting arrests, prosecutions and dispositions. Assist with management, maintenance, and supervision of operation of the North Dakota Automated Fingerprint Identification System (AFIS) & Livescan systems. Conduct criminal justice record checks for local, state, and federal law enforcement agencies and courts; identify, retrieve, and disseminate information utilizing local, interstate, and foreign resources; submit required information to the FBI; receive and route confidential responses to appropriate agencies. Provide assistance to law enforcement and criminal justice agencies at various levels within the state that are required to comply with the criminal history record reporting guidelines per applicable North Dakota Century Code, administrative rules and federal guidelines. Assist with management and maintenance of the computerized criminal history database; notify law enforcement agencies of incomplete or incorrect data; assign state identification numbers; enter and update demographic and arrest data; review and enter prosecution information and court case dispositions. Communicate verbally or in writing with participating agencies and the general public regarding criminal and non-criminal records processes and procedures. Compose office correspondence; coordinate the release and dissemination of sensitive information. Participate in the development of office procedures. Provide input to the design of databases to information technology. Maintain knowledge of current laws, rules, and procedures by researching state statutes, administrative rules, and federal laws. Enter information on criminal and custodial fingerprint cards to submit to an automated fingerprint identification system. Other duties as assigned In addition to the monthly salary, this position includes fully paid health insurance for employee and family, the option to participate in employee-paid dental and vision for employee and family, participation in the state NDPERS defined contribution retirement plan as well as the option to participate in the 457 deferred compensation plan, the option to contribute to a medical spending account, and earning annual and sick leave. Employees in this position are eligible for the Public Service Loan Forgiveness (PSLF) program. Location of Work: This is a non-remote position located at the North Dakota Bureau of Criminal Investigation office in Bismarck, North Dakota. Minimum Qualifications An associate degree with coursework in business, office support, information management, or criminal justice. Four years of work experience that included the use of personal computer database software and the maintenance of a specialized records system, or an equivalent combination of education and experience. Experience speaking in public and/or training groups of individuals Obtain the appropriate license in the operation of communications equipment utilized in performing the assigned duties. Satisfactory completion of the FBI basic fingerprint identification course or completion of an equivalent fingerprint course is preferred. Ability to use and understand a personal computer and technical software. Demonstrated ability to communicate tactfully and with emphasis on customer service. Excellent prioritization, time management, and organizational skills. Ability to establish and maintain effective, harmonious working relationships with co-workers and supervisors. Ability to maintain a high degree of confidentiality. Display interpersonal skills in dealing with customers and co-workers, utilize appropriate telephone etiquette, demonstrate appropriate written and verbal communication skills, and demonstrate ability to perform standard office tasks and operate standard office equipment. Application packets will be considered to be an example of your skills and quality of work. In addition, they must be complete and include additional required documents in order to be considered for this position. Successful completion of the interview process, reference checks, and standard background and criminal record checks to determine knowledge, skills, and abilities to perform criminal records specialist tasks. All candidates invited for an interview will be required to provide an in-person three-to-five-minute presentation in which they will be training the interview panel on a topic of their choice via Microsoft Powerpoint. This presentation will occur during the interview. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary. Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate. Application Procedures Applicants are screened based on qualifications, successful completion of the interview process and a background and criminal investigation. Applicants must be currently authorized to work in the United States on a full-time basis. The Office of Attorney General does not provide sponsorships. Application package must be received by 11:59 PM on the closing date listed on the opening. TO BE CONSIDERED FOR THIS POSITION APPLICATIONS MUST BE SUBMITTED ONLINE AT: www.nd.gov/careers Documents to be submitted: Resume Cover letter with a summary that clearly explains how the applicant's work experience is related to the summary of work and minimum/preferred qualifications 3 Professional References College Transcripts (copies or unofficial versions are acceptable for the initial application process but when the top candidate is given a conditional employment offer, they are required to present official transcripts) All candidates invited for an interview will be required to provide an in-person three-to-five-minute presentation in which they will be training the interview panel on a topic of their choice via Microsoft Powerpoint. This presentation will occur during the interview. Anyone needing assistance or accommodations during any part of the application or interview process please contact Ashley, Office of Attorney General: E-mail: aeisenbeis@nd.gov ; phone: (701) 328-1256 or TTY: 1-800-366-6888. Learn more about Office of Attorney General at: https://attorneygeneral.nd.gov/ Learn more about Employment Benefits at: https://www.nd.gov/omb/public/careers/team-nd-benefits Visit North Dakota State government: http://www.nd.gov To learn more about living in North Dakota, visit https://findthegoodlife.com Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10. Closing Date/Time: 5/22/2024
May 09, 2024
Full Time
Summary of Work The work for the Criminal Records Specialist II involves duties associated with maintaining and processing information within the state’s repository of criminal and non-criminal history record information to include fingerprint and record checks for local, state, and federal stakeholders in accordance with the North Dakota Century Code and federal guidelines with the following duties: Conduct training of local law enforcement officers and staff in the proper preparation and handling of fingerprint cards and monitor agencies on their efficiency in reporting arrests, prosecutions and dispositions. Assist with management, maintenance, and supervision of operation of the North Dakota Automated Fingerprint Identification System (AFIS) & Livescan systems. Conduct criminal justice record checks for local, state, and federal law enforcement agencies and courts; identify, retrieve, and disseminate information utilizing local, interstate, and foreign resources; submit required information to the FBI; receive and route confidential responses to appropriate agencies. Provide assistance to law enforcement and criminal justice agencies at various levels within the state that are required to comply with the criminal history record reporting guidelines per applicable North Dakota Century Code, administrative rules and federal guidelines. Assist with management and maintenance of the computerized criminal history database; notify law enforcement agencies of incomplete or incorrect data; assign state identification numbers; enter and update demographic and arrest data; review and enter prosecution information and court case dispositions. Communicate verbally or in writing with participating agencies and the general public regarding criminal and non-criminal records processes and procedures. Compose office correspondence; coordinate the release and dissemination of sensitive information. Participate in the development of office procedures. Provide input to the design of databases to information technology. Maintain knowledge of current laws, rules, and procedures by researching state statutes, administrative rules, and federal laws. Enter information on criminal and custodial fingerprint cards to submit to an automated fingerprint identification system. Other duties as assigned In addition to the monthly salary, this position includes fully paid health insurance for employee and family, the option to participate in employee-paid dental and vision for employee and family, participation in the state NDPERS defined contribution retirement plan as well as the option to participate in the 457 deferred compensation plan, the option to contribute to a medical spending account, and earning annual and sick leave. Employees in this position are eligible for the Public Service Loan Forgiveness (PSLF) program. Location of Work: This is a non-remote position located at the North Dakota Bureau of Criminal Investigation office in Bismarck, North Dakota. Minimum Qualifications An associate degree with coursework in business, office support, information management, or criminal justice. Four years of work experience that included the use of personal computer database software and the maintenance of a specialized records system, or an equivalent combination of education and experience. Experience speaking in public and/or training groups of individuals Obtain the appropriate license in the operation of communications equipment utilized in performing the assigned duties. Satisfactory completion of the FBI basic fingerprint identification course or completion of an equivalent fingerprint course is preferred. Ability to use and understand a personal computer and technical software. Demonstrated ability to communicate tactfully and with emphasis on customer service. Excellent prioritization, time management, and organizational skills. Ability to establish and maintain effective, harmonious working relationships with co-workers and supervisors. Ability to maintain a high degree of confidentiality. Display interpersonal skills in dealing with customers and co-workers, utilize appropriate telephone etiquette, demonstrate appropriate written and verbal communication skills, and demonstrate ability to perform standard office tasks and operate standard office equipment. Application packets will be considered to be an example of your skills and quality of work. In addition, they must be complete and include additional required documents in order to be considered for this position. Successful completion of the interview process, reference checks, and standard background and criminal record checks to determine knowledge, skills, and abilities to perform criminal records specialist tasks. All candidates invited for an interview will be required to provide an in-person three-to-five-minute presentation in which they will be training the interview panel on a topic of their choice via Microsoft Powerpoint. This presentation will occur during the interview. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary. Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate. Application Procedures Applicants are screened based on qualifications, successful completion of the interview process and a background and criminal investigation. Applicants must be currently authorized to work in the United States on a full-time basis. The Office of Attorney General does not provide sponsorships. Application package must be received by 11:59 PM on the closing date listed on the opening. TO BE CONSIDERED FOR THIS POSITION APPLICATIONS MUST BE SUBMITTED ONLINE AT: www.nd.gov/careers Documents to be submitted: Resume Cover letter with a summary that clearly explains how the applicant's work experience is related to the summary of work and minimum/preferred qualifications 3 Professional References College Transcripts (copies or unofficial versions are acceptable for the initial application process but when the top candidate is given a conditional employment offer, they are required to present official transcripts) All candidates invited for an interview will be required to provide an in-person three-to-five-minute presentation in which they will be training the interview panel on a topic of their choice via Microsoft Powerpoint. This presentation will occur during the interview. Anyone needing assistance or accommodations during any part of the application or interview process please contact Ashley, Office of Attorney General: E-mail: aeisenbeis@nd.gov ; phone: (701) 328-1256 or TTY: 1-800-366-6888. Learn more about Office of Attorney General at: https://attorneygeneral.nd.gov/ Learn more about Employment Benefits at: https://www.nd.gov/omb/public/careers/team-nd-benefits Visit North Dakota State government: http://www.nd.gov To learn more about living in North Dakota, visit https://findthegoodlife.com Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10. Closing Date/Time: 5/22/2024
Contra Costa County, CA
Contra Costa County, California, United States
The Position Why Join Contra Costa Health? The Contra Costa Health Services Behavioral Health Division, in partnership with consumers, families, staff and community-based agencies, provides welcoming and integrated services for mental health, substance abuse, and other needs that promote wellness, recovery, and resiliency while respecting the complexity and diversity of the people we serve. Five positions are assigned to A3 Crisis Services, providing mobile crisis response in the community. The Mental Health Specialist II works collaboratively with Mental Health Clinicians, Registered Nurses, Nurse Practitioners, Mental Health Peer Support Workers, Substance Abuse Counselors, and Outreach Interventionists to provide de-escalation, stabilization, and linkage to services for adults experiencing a behavioral health crisis in the community. Two positions are assigned to the Assisted Outpatient Treatment (AOT) program (also known as Laura's Law) and will work on a team with Mental Health Clinicians, Mental Health Peer Support Workers, Substance Abuse Counselors, Psychiatric Nurses/Psychiatrists, Substance Abuse Counselors, and other MHS II's to coordinate and provide client care guided by the Assertive Community Treatment (ACT) model. Duties include community outreach in multiple settings across the county; care management, linkage to county and community services, individual and group counseling, and court testifying as needed. We are looking for someone who: Is a problem solver. You will be expected to have excellent interpersonal skills with a strong ability to handle competing priorities. Is a team player. You will be responsible for working within a team to effectively strategize and implement best practices. has excellent oral and written communication skills. has effective time management and organizational skills to manage their workload. Can build positive relationships/good rapport with clients and their families. What you will typically be responsible for: Working with other county programs and community-based organizations to advocate for clients. Utilize various treatment approaches to improve clients’ function and well-being. Documenting progress notes for Medi-Cal billing on a daily basis. Working with law enforcement and emergency medical services in the field as needed. A few reasons why you might love this job: You will have the opportunity to effect positive change amongst one of the most vulnerable populations. You will be a part of providing solution-based creativity and strategic problem-solving to best meet client needs. You will be a part of a collaborative process with a team-based approach to the work. A few challenges you might face in this job: Resources are limited and the need in the Behavioral Health community is great. Managing pressing client needs with administrative requirements. Organizing your time to meet with clients and providers while maintain accurate documentation. Desirable Qualifications: Experience working with people experience mental health challenges. Experience providing supportive services in the community. Experience with crisis intervention and de-escalation. Experience working on multi-disciplinary teams. Competencies Required: Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Adaptability : Responding positively to change and modifying behavior as the situation requires Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity. Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability. Oral Communication : Engaging effectively in dialogue. Writing : Communicating effectively in writing Handling & Resolving Conflict : Managing interpersonally strained situations. Involving Others (Engaging Teams) : Engaging others for input, contribution, and shared responsibility for outcomes Group Facilitation : Enabling constructive and productive group interaction. Teamwork : Collaborating with others to achieve shared goals Valuing Diversity : Appreciating the benefits of varied backgrounds and cultures in the workplace. Driving Results : Demonstrating concern for achieving or surpassing results against an internal standard of excellence. To read the complete job description, please click here . The eligible list established from this recruitment may be used to fill future openings for up to 6 months. Vacancies may occur in other programs during the life of this employment list. Minimum Qualifications License Required: Candidates must possess and maintain throughout the duration of employment a Valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. Education: Possession of a bachelor's degree from an accredited college or university with a major in psychology, social welfare, counseling or a closely related field. Experience: Four (4) years of Full-Time, or its equivalent, experience providing counseling and/or supportive services to mental health clients. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Possession of a master's degree from an accredited college or university with a major in psychology, sociology, social work, counseling or a closely related field may be substituted for two (2) years of the required experience. Selection Process Application Filing and Evaluation : All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Behavioral Consistency Questionnaire: At the time of filing candidates are required to respond to a series of writing prompts. Candidates will be expected to write responses to each of the questions in the supplemental questionnaire. The Behavioral Questionnaire will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies which may include, but are not limited to: Writing, Delivering Results, Handling Stress, Oral Communication, Valuing Diversity, and Professional Integrity & Ethics. (Weight 100%) . TENTATIVE DATES Behavioral Consistency Questionnaire Review: Week of June 10, 2024 The examination steps noted above may be changed in accordance with the County’s Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. The assessments may be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to take the assessment. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/31/2024 11:59 PM Pacific
Apr 16, 2024
Full Time
The Position Why Join Contra Costa Health? The Contra Costa Health Services Behavioral Health Division, in partnership with consumers, families, staff and community-based agencies, provides welcoming and integrated services for mental health, substance abuse, and other needs that promote wellness, recovery, and resiliency while respecting the complexity and diversity of the people we serve. Five positions are assigned to A3 Crisis Services, providing mobile crisis response in the community. The Mental Health Specialist II works collaboratively with Mental Health Clinicians, Registered Nurses, Nurse Practitioners, Mental Health Peer Support Workers, Substance Abuse Counselors, and Outreach Interventionists to provide de-escalation, stabilization, and linkage to services for adults experiencing a behavioral health crisis in the community. Two positions are assigned to the Assisted Outpatient Treatment (AOT) program (also known as Laura's Law) and will work on a team with Mental Health Clinicians, Mental Health Peer Support Workers, Substance Abuse Counselors, Psychiatric Nurses/Psychiatrists, Substance Abuse Counselors, and other MHS II's to coordinate and provide client care guided by the Assertive Community Treatment (ACT) model. Duties include community outreach in multiple settings across the county; care management, linkage to county and community services, individual and group counseling, and court testifying as needed. We are looking for someone who: Is a problem solver. You will be expected to have excellent interpersonal skills with a strong ability to handle competing priorities. Is a team player. You will be responsible for working within a team to effectively strategize and implement best practices. has excellent oral and written communication skills. has effective time management and organizational skills to manage their workload. Can build positive relationships/good rapport with clients and their families. What you will typically be responsible for: Working with other county programs and community-based organizations to advocate for clients. Utilize various treatment approaches to improve clients’ function and well-being. Documenting progress notes for Medi-Cal billing on a daily basis. Working with law enforcement and emergency medical services in the field as needed. A few reasons why you might love this job: You will have the opportunity to effect positive change amongst one of the most vulnerable populations. You will be a part of providing solution-based creativity and strategic problem-solving to best meet client needs. You will be a part of a collaborative process with a team-based approach to the work. A few challenges you might face in this job: Resources are limited and the need in the Behavioral Health community is great. Managing pressing client needs with administrative requirements. Organizing your time to meet with clients and providers while maintain accurate documentation. Desirable Qualifications: Experience working with people experience mental health challenges. Experience providing supportive services in the community. Experience with crisis intervention and de-escalation. Experience working on multi-disciplinary teams. Competencies Required: Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Adaptability : Responding positively to change and modifying behavior as the situation requires Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity. Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability. Oral Communication : Engaging effectively in dialogue. Writing : Communicating effectively in writing Handling & Resolving Conflict : Managing interpersonally strained situations. Involving Others (Engaging Teams) : Engaging others for input, contribution, and shared responsibility for outcomes Group Facilitation : Enabling constructive and productive group interaction. Teamwork : Collaborating with others to achieve shared goals Valuing Diversity : Appreciating the benefits of varied backgrounds and cultures in the workplace. Driving Results : Demonstrating concern for achieving or surpassing results against an internal standard of excellence. To read the complete job description, please click here . The eligible list established from this recruitment may be used to fill future openings for up to 6 months. Vacancies may occur in other programs during the life of this employment list. Minimum Qualifications License Required: Candidates must possess and maintain throughout the duration of employment a Valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. Education: Possession of a bachelor's degree from an accredited college or university with a major in psychology, social welfare, counseling or a closely related field. Experience: Four (4) years of Full-Time, or its equivalent, experience providing counseling and/or supportive services to mental health clients. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Possession of a master's degree from an accredited college or university with a major in psychology, sociology, social work, counseling or a closely related field may be substituted for two (2) years of the required experience. Selection Process Application Filing and Evaluation : All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Behavioral Consistency Questionnaire: At the time of filing candidates are required to respond to a series of writing prompts. Candidates will be expected to write responses to each of the questions in the supplemental questionnaire. The Behavioral Questionnaire will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies which may include, but are not limited to: Writing, Delivering Results, Handling Stress, Oral Communication, Valuing Diversity, and Professional Integrity & Ethics. (Weight 100%) . TENTATIVE DATES Behavioral Consistency Questionnaire Review: Week of June 10, 2024 The examination steps noted above may be changed in accordance with the County’s Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. The assessments may be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to take the assessment. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/31/2024 11:59 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
POSITION INFORMATION Lateral Transfer/Other Agency List (Public Agency Eligible List - PAEL) Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. Those hired from this process will typically be considered new employees for purposes of determining seniority, benefits, and other leave accruals. For more information on the Public Agency Eligible List, to download forms, or to apply, please visit our website at: Employees of Other Public Agencies In order to determine which Placer County classification is substantially similar to that held in other public agencies, click the Classification and Salary Info link at the top of this page. PAEL Eligibility Criteria To be eligible for placement on a Public Agency Eligible List an applicant must meet all of the following criteria (per Placer County Code Chapter 3, section 3.08.720): 1. Applicant must be working for a public agency (other than Placer County) that operates under a personnel civil service or merit system. If not currently employed by a qualifying agency, the applicant must have been employed by a qualifying public agency within one year prior to the date his/her completed application is received by the Placer County Human Resources Department; 2. The classification in which Placer County employment is contemplated must possess the same or less minimum qualifications and be substantially similar in job assignment and responsibility as the position in which the applicant is/was employed by the public agency; 3. If classified, the applicant must hold or have held permanent status in the service of that agency; 4. If unclassified the applicant must be or have been employed by that agency, in that position, for a minimum of six (6) months; 5. The applicant must submit a Placer County Public Agency Eligible Self Certification form , certifying: a. His/Her employment record has been entirely satisfactory; b. He/She has not been separated for cause; c. He/She was appointed to the class as a result of a qualifying or competitive exam; d. If not currently employed by a qualifying agency, the applicant is eligible for reinstatement to that agency. To Apply For more information, or to submit a Lateral Transfer/Other Agency List (Public Agency Eligible List - PAEL) application, click the Employees of Other Public Agencies link on the Job Opportunities page. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph) and/or be bonded. Additionally, positions in law enforcement classifications, and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County’s Human Resources website . Lateral Transfer from Other Agencies/Public Agency Eligible List (PAEL) Closing Date/Time: Continuous
May 01, 2024
Full Time
POSITION INFORMATION Lateral Transfer/Other Agency List (Public Agency Eligible List - PAEL) Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. Those hired from this process will typically be considered new employees for purposes of determining seniority, benefits, and other leave accruals. For more information on the Public Agency Eligible List, to download forms, or to apply, please visit our website at: Employees of Other Public Agencies In order to determine which Placer County classification is substantially similar to that held in other public agencies, click the Classification and Salary Info link at the top of this page. PAEL Eligibility Criteria To be eligible for placement on a Public Agency Eligible List an applicant must meet all of the following criteria (per Placer County Code Chapter 3, section 3.08.720): 1. Applicant must be working for a public agency (other than Placer County) that operates under a personnel civil service or merit system. If not currently employed by a qualifying agency, the applicant must have been employed by a qualifying public agency within one year prior to the date his/her completed application is received by the Placer County Human Resources Department; 2. The classification in which Placer County employment is contemplated must possess the same or less minimum qualifications and be substantially similar in job assignment and responsibility as the position in which the applicant is/was employed by the public agency; 3. If classified, the applicant must hold or have held permanent status in the service of that agency; 4. If unclassified the applicant must be or have been employed by that agency, in that position, for a minimum of six (6) months; 5. The applicant must submit a Placer County Public Agency Eligible Self Certification form , certifying: a. His/Her employment record has been entirely satisfactory; b. He/She has not been separated for cause; c. He/She was appointed to the class as a result of a qualifying or competitive exam; d. If not currently employed by a qualifying agency, the applicant is eligible for reinstatement to that agency. To Apply For more information, or to submit a Lateral Transfer/Other Agency List (Public Agency Eligible List - PAEL) application, click the Employees of Other Public Agencies link on the Job Opportunities page. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph) and/or be bonded. Additionally, positions in law enforcement classifications, and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County’s Human Resources website . Lateral Transfer from Other Agencies/Public Agency Eligible List (PAEL) Closing Date/Time: Continuous
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community based settings. Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Deschutes County is accepting applications for a Behavioral Health Specialist II - Mobile Crisis Assessment Team (MCAT) member. Crisis services is a 24-hour program that responds by phone or face-to-face. Services may include assessment, intervention planning, information and referral services. In addition, we provide brief crisis stabilization through individual or group treatment. Successful candidates are required to live within a geographic proximity that will allow a timely response to emergency situations in multiple locations. This is defined as living in the Bend or Redmond areas and within 30 minutes of St. Charles and Redmond hospitals/medical centers. The requirement remains in effect for the duration of employment in this position. This is a full-time position with a unique schedule working in several 24-hour shifts (including some Nights, evenings, weekends, and holidays) with multiple days off following. The position works from home responding to calls but can work in the office if preferred. Each shift rotates primary day shift, primary night shift, and float position that supports both. Key Responsibilities: This position will provide community based assessment and crisis intervention on the phone and face-to-face, in a variety of settings including medical facilities, jails, hospitals, the community, and office settings. The incumbent will provide hospital liaison/coordination to children, adults, and seniors. This position is designed to provide services in conjunction with emergency first responders such as law enforcement, medical facilities, and family members for people in crisis. What You Will Bring: Communicate effectively both verbally and in writing. Work effectively both independently and in a team setting. Prepare concise and complete reports and documentation related to client assessment and services in a timely manner. Establish and maintain effective working relationships with other employees, clients and their families, other agencies, and the public at all times. Act professionally with regard to code of ethics and confidentiality. *T his job posting is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and functions. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $5,626.92 to $7,540.60 per month for a 172.67 hour work month. $5,908.27 to $7,917.64 per month for a 172.67 hour work month for those possessing current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). There is also a 10% pay differential for MCAT positions in addition to the standard salary. Excellent County benefit package when eligible. This union-represented position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a behavioral science field; AND one (1) year of experience in the behavioral health field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. There are registration/certification requirements under the Mental Health and Addiction Counseling Board of Oregon (MHACBO) that apply to Qualified Mental Health Professionals (QMHP) hired by Deschutes County Health Services (DCHS). This only applies to QMHPs who do not possess current licensure or are currently pursuing licensure as an LCSW, LMFT, or LPC. Please see website for information on these requirements: https://mhacbo.org/en/ There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Registration and/or certification must be received within 14 days of hire date. Fees will be paid by DCHS if the candidate selected for the position meets the criteria for registration/certification. Preferred for this position: Current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Possession of Investigator Training Certification to provide Civil Commitment Investigations. Experience providing crisis intervention services. Civil Commitment Investigation experience. Experience working with Severe and Persistent Mental Illness (SPMI). Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Possession of or ability to obtain Investigator Training Certification to provide Civil Commitment Investigations in the State of Oregon within 30 days of hire date. Must be willing to work a flexible schedule to meet client and program needs, which include full 24-hours shifts, evenings, weekends and holidays. Physical Requirements : Requires sufficient ambulatory ability to drive throughout Deschutes County and to provide face-to-face services in a variety of settings in the community, including but not limited to hospitals, jails, clinics, client homes, and community and residential settings within required response times. Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment; and an ability to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 10 pounds on an occasional basis. NOTE: Per OAR 407-007-0000 to 407-007-0100 (Download PDF reader) this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE (Download PDF reader) to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community based settings. Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Deschutes County is accepting applications for a Behavioral Health Specialist II - Mobile Crisis Assessment Team (MCAT) member. Crisis services is a 24-hour program that responds by phone or face-to-face. Services may include assessment, intervention planning, information and referral services. In addition, we provide brief crisis stabilization through individual or group treatment. Successful candidates are required to live within a geographic proximity that will allow a timely response to emergency situations in multiple locations. This is defined as living in the Bend or Redmond areas and within 30 minutes of St. Charles and Redmond hospitals/medical centers. The requirement remains in effect for the duration of employment in this position. This is a full-time position with a unique schedule working in several 24-hour shifts (including some Nights, evenings, weekends, and holidays) with multiple days off following. The position works from home responding to calls but can work in the office if preferred. Each shift rotates primary day shift, primary night shift, and float position that supports both. Key Responsibilities: This position will provide community based assessment and crisis intervention on the phone and face-to-face, in a variety of settings including medical facilities, jails, hospitals, the community, and office settings. The incumbent will provide hospital liaison/coordination to children, adults, and seniors. This position is designed to provide services in conjunction with emergency first responders such as law enforcement, medical facilities, and family members for people in crisis. What You Will Bring: Communicate effectively both verbally and in writing. Work effectively both independently and in a team setting. Prepare concise and complete reports and documentation related to client assessment and services in a timely manner. Establish and maintain effective working relationships with other employees, clients and their families, other agencies, and the public at all times. Act professionally with regard to code of ethics and confidentiality. *T his job posting is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and functions. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $5,626.92 to $7,540.60 per month for a 172.67 hour work month. $5,908.27 to $7,917.64 per month for a 172.67 hour work month for those possessing current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). There is also a 10% pay differential for MCAT positions in addition to the standard salary. Excellent County benefit package when eligible. This union-represented position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a behavioral science field; AND one (1) year of experience in the behavioral health field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. There are registration/certification requirements under the Mental Health and Addiction Counseling Board of Oregon (MHACBO) that apply to Qualified Mental Health Professionals (QMHP) hired by Deschutes County Health Services (DCHS). This only applies to QMHPs who do not possess current licensure or are currently pursuing licensure as an LCSW, LMFT, or LPC. Please see website for information on these requirements: https://mhacbo.org/en/ There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Registration and/or certification must be received within 14 days of hire date. Fees will be paid by DCHS if the candidate selected for the position meets the criteria for registration/certification. Preferred for this position: Current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Possession of Investigator Training Certification to provide Civil Commitment Investigations. Experience providing crisis intervention services. Civil Commitment Investigation experience. Experience working with Severe and Persistent Mental Illness (SPMI). Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Possession of or ability to obtain Investigator Training Certification to provide Civil Commitment Investigations in the State of Oregon within 30 days of hire date. Must be willing to work a flexible schedule to meet client and program needs, which include full 24-hours shifts, evenings, weekends and holidays. Physical Requirements : Requires sufficient ambulatory ability to drive throughout Deschutes County and to provide face-to-face services in a variety of settings in the community, including but not limited to hospitals, jails, clinics, client homes, and community and residential settings within required response times. Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment; and an ability to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 10 pounds on an occasional basis. NOTE: Per OAR 407-007-0000 to 407-007-0100 (Download PDF reader) this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE (Download PDF reader) to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: Continuous
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community based settings. Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Deschutes County is currently accepting applicants for a Pre-Civil Commitment Investigator/Monitor (Behavioral Health Specialist II) with the crisis team. This position will provide clinical services and conduct clinical interviews with individuals who are hospitalized on emergency mental health holds to determine if they meet criteria for a civil commitment hearing. They will also supervise post-commitment treatment and services to children, adults, and seniors who have been placed on civil commitment. The Civil Commitment Investigator/Monitor will be responsible for advocating for clients’ needs and safety, ensuring the individual’s civil rights are being maintained, coordinating with treatment providers and legal professionals, developing pertinent treatment plans, and monitoring client’s progress. This position is based out of the Deschutes County Stabilization Center (DCSC). Duties will primarily be carried out at the DCSC and St Charles Medical Center. Position will receive on-going guidance and training from other members of the crisis team with expertise in civil commitment work. This position also helps to support the rest of the crisis team by providing crisis interventions and risk assessments for non-committed individuals experiencing a crisis, when necessary. This is a weekday position with typical hours being 8:00am-4:30pm from Monday-Friday with discretion based on personal preference and program needs. As our clinic is open 24 hours/7 days a week, staff may be expected to work some holidays. Key Responsibilities: Complete clinical interviews with clients, perform mental health assessment, and evaluate allegedly mentally ill individuals. Provide crisis and therapeutic interventions to individuals who are allegedly mentally ill or are in crisis. Collect and evaluate records and medical charts; consult with medical and mental health professionals; and obtain collateral information from law enforcement, potential witnesses, family members, and friends. Formulate case conceptualization and clinical findings, prepare hearing reports, and make recommendations based upon criteria outlined in ORS 426. Coordinate and communicate with community partners as necessary. Preparing concise and complete reports and documentation related to client assessment and services in a timely manner. Providing post-commitment services for individuals who have been placed on a civil commitment, including individual counseling, monitoring terms of a trial release, connecting clients with resources, and other functions. Outreach and communication with agency partners, health care providers, media, and general public. Perform other duties as assigned. What You Will Bring: Knowledge of or experience with: Client assessment, treatment planning and treatment protocols. Behavioral health disorders and diagnostic classifications. Well-developed human relations, interviewing, counseling with interpersonal sensitivity and awareness of client situations and values. Advanced knowledge of behavioral health principals, programs and policies including state and federal requirements. Skill in: Establishing and maintaining effective working relationships with other employees, clients and their families, other agencies, and the public at all times. Writing skills to prepare clear and concise reports. Act professionally with regard to code of ethics and confidentiality. Communicating effectively both verbally and in writing. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $5,648.42 to $7,569.43 per month for a 173.33 hour work month. $5,930.85 to $7,947.91 per month for a 173.33 hour work month for those possessing current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Excellent County benefit package when eligible. This union-represented position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Reopened until filled. Minimum Qualifications Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a behavioral science field; AND one (1) year of experience in the behavioral health field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. There are registration/certification requirements under the Mental Health and Addiction Counseling Board of Oregon (MHACBO) that apply to Qualified Mental Health Professionals (QMHP) hired by Deschutes County Health Services (DCHS). This only applies to QMHPs who do not possess current licensure or are currently pursuing licensure as an LCSW, LMFT, or LPC. Please see website for information on these requirements: https://mhacbo.org/en/ . There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Registration and/or certification must be received within 14 days of hire date. Fees will be paid by DCHS if the candidate selected for the position meets the criteria for registration/certification. . Preferred Qualifications: Current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Experience providing crisis intervention. Civil Commitment Investigation experience. Experience working with Severe and Persistent Mental Illness (SPMI). Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Must have dependable transportation and be willing and able to drive throughout the tri-county area in sometimes adverse weather conditions. Must have the ability to work a flexible schedule when necessary, to meet client and department needs. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community based settings. Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Deschutes County is currently accepting applicants for a Pre-Civil Commitment Investigator/Monitor (Behavioral Health Specialist II) with the crisis team. This position will provide clinical services and conduct clinical interviews with individuals who are hospitalized on emergency mental health holds to determine if they meet criteria for a civil commitment hearing. They will also supervise post-commitment treatment and services to children, adults, and seniors who have been placed on civil commitment. The Civil Commitment Investigator/Monitor will be responsible for advocating for clients’ needs and safety, ensuring the individual’s civil rights are being maintained, coordinating with treatment providers and legal professionals, developing pertinent treatment plans, and monitoring client’s progress. This position is based out of the Deschutes County Stabilization Center (DCSC). Duties will primarily be carried out at the DCSC and St Charles Medical Center. Position will receive on-going guidance and training from other members of the crisis team with expertise in civil commitment work. This position also helps to support the rest of the crisis team by providing crisis interventions and risk assessments for non-committed individuals experiencing a crisis, when necessary. This is a weekday position with typical hours being 8:00am-4:30pm from Monday-Friday with discretion based on personal preference and program needs. As our clinic is open 24 hours/7 days a week, staff may be expected to work some holidays. Key Responsibilities: Complete clinical interviews with clients, perform mental health assessment, and evaluate allegedly mentally ill individuals. Provide crisis and therapeutic interventions to individuals who are allegedly mentally ill or are in crisis. Collect and evaluate records and medical charts; consult with medical and mental health professionals; and obtain collateral information from law enforcement, potential witnesses, family members, and friends. Formulate case conceptualization and clinical findings, prepare hearing reports, and make recommendations based upon criteria outlined in ORS 426. Coordinate and communicate with community partners as necessary. Preparing concise and complete reports and documentation related to client assessment and services in a timely manner. Providing post-commitment services for individuals who have been placed on a civil commitment, including individual counseling, monitoring terms of a trial release, connecting clients with resources, and other functions. Outreach and communication with agency partners, health care providers, media, and general public. Perform other duties as assigned. What You Will Bring: Knowledge of or experience with: Client assessment, treatment planning and treatment protocols. Behavioral health disorders and diagnostic classifications. Well-developed human relations, interviewing, counseling with interpersonal sensitivity and awareness of client situations and values. Advanced knowledge of behavioral health principals, programs and policies including state and federal requirements. Skill in: Establishing and maintaining effective working relationships with other employees, clients and their families, other agencies, and the public at all times. Writing skills to prepare clear and concise reports. Act professionally with regard to code of ethics and confidentiality. Communicating effectively both verbally and in writing. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $5,648.42 to $7,569.43 per month for a 173.33 hour work month. $5,930.85 to $7,947.91 per month for a 173.33 hour work month for those possessing current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Excellent County benefit package when eligible. This union-represented position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Reopened until filled. Minimum Qualifications Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a behavioral science field; AND one (1) year of experience in the behavioral health field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. There are registration/certification requirements under the Mental Health and Addiction Counseling Board of Oregon (MHACBO) that apply to Qualified Mental Health Professionals (QMHP) hired by Deschutes County Health Services (DCHS). This only applies to QMHPs who do not possess current licensure or are currently pursuing licensure as an LCSW, LMFT, or LPC. Please see website for information on these requirements: https://mhacbo.org/en/ . There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Registration and/or certification must be received within 14 days of hire date. Fees will be paid by DCHS if the candidate selected for the position meets the criteria for registration/certification. . Preferred Qualifications: Current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Experience providing crisis intervention. Civil Commitment Investigation experience. Experience working with Severe and Persistent Mental Illness (SPMI). Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Must have dependable transportation and be willing and able to drive throughout the tri-county area in sometimes adverse weather conditions. Must have the ability to work a flexible schedule when necessary, to meet client and department needs. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: Continuous
State of Missouri
Kansas City, Missouri, United States
Job Location: This position will be located at 615 E 13 th Street Kansas City, MO 64106. The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives. Why you’ll love this position: Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services - Children’s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us! What you’ll do: Establish and maintain collaborative relationships with partnering agencies who serve children and families Assist families to attain and maintain stability through appropriate casework, home management or referral for more skilled counseling treatment Interacts with law enforcement and juvenile officers, other public officials, and community organizations regarding family and children issues Represent Children’s Division during court hearings and other meetings related to case work. Respond to the needs of children in their homes and throughout the community, providing transportation, if needed All you need for success: Social Services Specialist (II) : (The following minimum qualifications apply to applicant eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement. These minimum qualifications may also be used to evaluate employees for Missouri Uniform Classification and Pay System positions.) (More specific qualifications may be required for particular positions allocated to this class depending on assigned duties and responsibilities.) A Bachelor’s degree from an accredited college or university, preferably a degree in Social Work or comparable human services field; and, One or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license. Social Services Specialist (III): (The following minimum qualifications apply to applicant eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement. These minimum qualifications may also be used to evaluate employees for Missouri Uniform Classification and Pay System positions.) (More specific qualifications may be required for particular positions allocated to this class depending on assigned duties and responsibilities.) A Bachelor’s degree from an accredited college or university preferably a degree in Social Work or comparable human services field; and, Three or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license. Minimum Qualifications A Bachelor’s degree from an accredited college or university. A degree in Social Work or comparable human services field is preferred; however, applicants with an unrelated Bachelor’s degree, but possessing direct relevant experience and/or competencies may be allowed substitutions on a case-by-case basis; and, One or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license. Preferred Qualifications Ability to travel throughout the State of Missouri as needed Availability to be in the “on call” rotation one weekend a month. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: CD-HR@dss.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apr 15, 2024
Full Time
Job Location: This position will be located at 615 E 13 th Street Kansas City, MO 64106. The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives. Why you’ll love this position: Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services - Children’s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us! What you’ll do: Establish and maintain collaborative relationships with partnering agencies who serve children and families Assist families to attain and maintain stability through appropriate casework, home management or referral for more skilled counseling treatment Interacts with law enforcement and juvenile officers, other public officials, and community organizations regarding family and children issues Represent Children’s Division during court hearings and other meetings related to case work. Respond to the needs of children in their homes and throughout the community, providing transportation, if needed All you need for success: Social Services Specialist (II) : (The following minimum qualifications apply to applicant eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement. These minimum qualifications may also be used to evaluate employees for Missouri Uniform Classification and Pay System positions.) (More specific qualifications may be required for particular positions allocated to this class depending on assigned duties and responsibilities.) A Bachelor’s degree from an accredited college or university, preferably a degree in Social Work or comparable human services field; and, One or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license. Social Services Specialist (III): (The following minimum qualifications apply to applicant eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement. These minimum qualifications may also be used to evaluate employees for Missouri Uniform Classification and Pay System positions.) (More specific qualifications may be required for particular positions allocated to this class depending on assigned duties and responsibilities.) A Bachelor’s degree from an accredited college or university preferably a degree in Social Work or comparable human services field; and, Three or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license. Minimum Qualifications A Bachelor’s degree from an accredited college or university. A degree in Social Work or comparable human services field is preferred; however, applicants with an unrelated Bachelor’s degree, but possessing direct relevant experience and/or competencies may be allowed substitutions on a case-by-case basis; and, One or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license. Preferred Qualifications Ability to travel throughout the State of Missouri as needed Availability to be in the “on call” rotation one weekend a month. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: CD-HR@dss.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Summary ABOUT THE DEPARTMENT: The Deschutes County Sheriff’s Office is a full service agency that oversees the Adult Jail, provides Patrol, Criminal Investigations, Civil Process and Search and Rescue operations. Special units include SWAT, Marine Patrol, ATV Patrol, Forest Patrol, along with five K9 teams. Founded in 1916 and today led by your duly elected Sheriff L. Shane Nelson, the Deschutes County Sheriff’s Office serves over 200,000 residents in Deschutes County. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Deschutes County is accepting applications for a Behavioral Health Specialist II. This position will work with inmates at the Deschutes County Jail to provide crisis intervention; intake and treatment assessments; and individual and group therapy. Incumbent will perform consultation and case planning with Parole & Probation, the District Attorney's Office, public defenders, and the medical, mental health, and chemical dependency treatment community. In addition to collaborating frequently with Behavioral Health agencies in the county, this position will collaborate with outside department contacts such as law enforcement agencies from the community, families of patients, court personnel, community hospital staff, and other county agencies such as Public Health. Key Responsibilities: Interviewing and assessing the needs of incarcerated adults who may be in emotional and behavioral crisis. Apply theory in mental health diagnosis and the planning and implementation of intervention programs. Prepare concise and complete reports and documentation related to client treatment, progress and services in a timely manner. What You Will Bring: Knowledge of or experience with: Behavioral health and chemical dependency theory. Advanced interpersonal sensitivity and human relations skills to work effectively with the population served including the ability to understand client situations and values. Act professionally with regard to code of ethics and confidentiality. Skill in: Communicating effectively both verbally and in writing, with the ability to carry out instructions in an efficient manner. Establish and maintain effective working relationships with other employees, clients, agencies and the public at all times. Work effectively both independently and in a team setting within a corrections facility. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $5,648.42 to $7,569.43 per month for a 173.33 hour work month. $5,930.85 to $7,947.91 per month for a 173.33 hour work month for those possessing current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Excellent County benefit package when eligible. This union-represented position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $90 per month, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. This posting has been reopened until filled. Minimum Qualifications Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a behavioral science field; AND one (1) year of experience in the behavioral health field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. There are registration/certification requirements under the Mental Health and Addiction Counseling Board of Oregon (MHACBO) that apply to Qualified Mental Health Professionals (QMHP) hired by Deschutes County. This only applies to QMHPs who do not possess current licensure or are currently pursuing licensure as an LCSW, LMFT, or LPC. Please see website for information on these requirements: https://mhacbo.org/en/ . There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Registration and/or certification fees will be paid by DCHS, if the candidate selected for the position meets the criteria for registration/certification. Preferred Qualifications : Possession of current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Experience and training in drug/substance and alcohol abuse. Experience working in a corrections or confined environment-type setting. Experience working with high-conflict populations involving emotionally distressed clients. Master's degree in a behavioral health field with one year of experience in the delivery of mental health services. Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Physical Requirements. Requires sufficient ambulatory ability to provide face-to-face services in a variety of settings including but not limited to hospitals, jails and clinics within required response times. Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment; and an ability to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 10 pounds on an occasional basis. Application and Selection Process: Candidates are required to meet certain standards in order to be considered for hire by the Deschutes County Sheriff's Office, including the ability to maintain physical and mental capabilities to complete required job tasks. The selection process includes a thorough examination of the application, attachments, and supplemental responses. The application review will be used to assess each candidate's ability to follow instructions and give complete and accurate information in written form. Must pass a pre-qualifying driving record review and criminal history background. A current driver's license and the state of origin are required . Candidates who wish to be considered for this position must include an accurate driver's license number and state of origin on their application under the Personal Information section. Background Investigation. A successful candidate will complete a full background investigation prior to receiving a conditional job offer. The psychological and medical evaluation will require completion after the conditional job offer. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Summary ABOUT THE DEPARTMENT: The Deschutes County Sheriff’s Office is a full service agency that oversees the Adult Jail, provides Patrol, Criminal Investigations, Civil Process and Search and Rescue operations. Special units include SWAT, Marine Patrol, ATV Patrol, Forest Patrol, along with five K9 teams. Founded in 1916 and today led by your duly elected Sheriff L. Shane Nelson, the Deschutes County Sheriff’s Office serves over 200,000 residents in Deschutes County. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Deschutes County is accepting applications for a Behavioral Health Specialist II. This position will work with inmates at the Deschutes County Jail to provide crisis intervention; intake and treatment assessments; and individual and group therapy. Incumbent will perform consultation and case planning with Parole & Probation, the District Attorney's Office, public defenders, and the medical, mental health, and chemical dependency treatment community. In addition to collaborating frequently with Behavioral Health agencies in the county, this position will collaborate with outside department contacts such as law enforcement agencies from the community, families of patients, court personnel, community hospital staff, and other county agencies such as Public Health. Key Responsibilities: Interviewing and assessing the needs of incarcerated adults who may be in emotional and behavioral crisis. Apply theory in mental health diagnosis and the planning and implementation of intervention programs. Prepare concise and complete reports and documentation related to client treatment, progress and services in a timely manner. What You Will Bring: Knowledge of or experience with: Behavioral health and chemical dependency theory. Advanced interpersonal sensitivity and human relations skills to work effectively with the population served including the ability to understand client situations and values. Act professionally with regard to code of ethics and confidentiality. Skill in: Communicating effectively both verbally and in writing, with the ability to carry out instructions in an efficient manner. Establish and maintain effective working relationships with other employees, clients, agencies and the public at all times. Work effectively both independently and in a team setting within a corrections facility. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $5,648.42 to $7,569.43 per month for a 173.33 hour work month. $5,930.85 to $7,947.91 per month for a 173.33 hour work month for those possessing current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Excellent County benefit package when eligible. This union-represented position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $90 per month, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. This posting has been reopened until filled. Minimum Qualifications Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a behavioral science field; AND one (1) year of experience in the behavioral health field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. There are registration/certification requirements under the Mental Health and Addiction Counseling Board of Oregon (MHACBO) that apply to Qualified Mental Health Professionals (QMHP) hired by Deschutes County. This only applies to QMHPs who do not possess current licensure or are currently pursuing licensure as an LCSW, LMFT, or LPC. Please see website for information on these requirements: https://mhacbo.org/en/ . There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Registration and/or certification fees will be paid by DCHS, if the candidate selected for the position meets the criteria for registration/certification. Preferred Qualifications : Possession of current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Experience and training in drug/substance and alcohol abuse. Experience working in a corrections or confined environment-type setting. Experience working with high-conflict populations involving emotionally distressed clients. Master's degree in a behavioral health field with one year of experience in the delivery of mental health services. Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Physical Requirements. Requires sufficient ambulatory ability to provide face-to-face services in a variety of settings including but not limited to hospitals, jails and clinics within required response times. Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment; and an ability to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 10 pounds on an occasional basis. Application and Selection Process: Candidates are required to meet certain standards in order to be considered for hire by the Deschutes County Sheriff's Office, including the ability to maintain physical and mental capabilities to complete required job tasks. The selection process includes a thorough examination of the application, attachments, and supplemental responses. The application review will be used to assess each candidate's ability to follow instructions and give complete and accurate information in written form. Must pass a pre-qualifying driving record review and criminal history background. A current driver's license and the state of origin are required . Candidates who wish to be considered for this position must include an accurate driver's license number and state of origin on their application under the Personal Information section. Background Investigation. A successful candidate will complete a full background investigation prior to receiving a conditional job offer. The psychological and medical evaluation will require completion after the conditional job offer. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: Continuous
Requirements MOS CODES: NONE Education and Experience : A Bachelor's degree or higher in Computer Information Systems, Computer Science, Data Processing or related field and two (2) years of software support and analysis experience or an Associate's Degree in Computer Information Systems, Computer Science, Data Processing or related and four (4) years of software support and analysis experience. Licenses and Certificates : A Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements : Applicants for this position must pass a Criminal Justice Information Systems (CJIS) finger-print based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under direction, is responsible for managing the resolution of software application and system issues that arise across the organization and for the configuration, and maintenance of large scale applications and documentation. Typical Duties Identifying and resolve software application technical issues. Involves: Perform application maintenance and upgrades. Utilize Software Development Life Cycle concepts to analyze and enhance applications. Analyze and recommend new or revised software and procedures, including justifications for proposed changes. Study existing systems and procedures of organizations to determine feasibility of conversion to data processing or network application methods. Provide technical support to end users. Determine information needs in coordination with personnel of user departments by drawing detailed flowcharts and block diagrams or applying other related methods. Assist in the evaluation of proposed information processing or systems, and operations. Analyze program specifications for completeness and conformance to established standards. Maintain and develop business unit reports using report writing solutions. Assist with systems integrations. Recommend technical solutions and improvements to automated systems and business processes. Ensure that project products meet departmental standards. Manage and document assignments using the Information Technology (IT) Department ticketing system. Actively manage customer satisfaction and provide timely updates on project and task progress. Maintain complex automated systems and software applications. Involves: Prepare complete and precise user instructions and system documentation for implemented systems according to established standards. Report program activity and project status to management. Analyze software packages and modify to meet users' needs. Provide technical assistance to operations and programming personnel by analyzing information work procedures and job methods to solve operating system problems or debug programs. Write queries to analyze data in the database. Collaborate and communicate with IT Support Programs to debug and solve technical issues. Estimate and document resource requirements, level-of-effort and timelines for major tasks and projects. Prepare application configuration and systems design alternatives according to established standards. Identify documents and evaluate information requirements at various management and operating levels. Participate in developing programs to educate management and users in software application capabilities and requirements. Involves: Train functional end users in capabilities of their systems and guide them in dealing with related issues and problems. Perform related duties as assigned. Substitute, if assigned, for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations. Assist supervisor with training new staff in established programming standards and procedures. Supervise assigned staff. Involves: Assign, schedule, guide and monitor work. Appraise employee performance and review subordinates’ appraisals. Provide for training and development. Counsel, motivate and maintain harmony. Identify and resolve staff differences, conflicts and deficiencies. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. Enforce personnel rules and regulations and work behavior standards firmly and impartially. General Information For a complete job specification click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. BENEFITS LIFE AND HEALTH INSURANCE The City of El Paso is a self-insured entity with a third-party administrator for Medical and Pharmacy benefits. Basic Life Insurance Coverage is available at no cost to eligible employees. Additional Life Insurance and coverage for your dependents are also available. Employees can select optional Dental, Vision, and Short Term Disability coverage. Employees also have the option to participate in a Health Savings Account or Flexible Spending Account (healthcare and/or dependent care for daycare expenses). All of these insurance and coverage options can be configured within a month of your new employee orientation date. An Employee Assistance Program (EAP) with access to mental health sessions, therapy, and more is available at no cost. A trained counselors are also available to help you and your dependents cope with life’s stressors so that you can live a happy productive lifestyle. The City’s Wellness Program seeks to promote better health and wellness amongst the workforce through various programs and incentives in which employees may choose to participate in, to include wellness education, fitness tests, biometric screenings, group fitness, health coaching and so much more! Keep Learning, Growing & Reinventing Yourself! The City of El Paso's Tuition Assistance Program encourages employee personal and professional development by sharing educational costs with those employees who have successfully completed their original probation, and in turn retain a skillful workforce. Each year, employees can obtain Tuition Assistance for Degree, Certifications, Continuing Education, and Books & Equipment. ELIGIBILITY FOR VACATION LEAVE All regular employees who are regularly scheduled to work on an average, a minimum of twenty (20) hours per week, who have held a position in the City Service for a period of six months from date of employment, shall be eligible for vacation allowance as hereinafter set forth. Part-time employees shall accrue vacation leave at a pro-rated amount of full-time entitlement based on the number of hours that they are scheduled to work. Employees covered by collective bargaining agreements shall accrue vacation as provided in the applicable agreement. Regular employees in the City Service shall accrue vacation credit at the following rates per pay period, calculated from the date of employment of each employee: For 0 - 5 years of service (12 days): 40 hour per week employees - 3.70 hours per biweekly pay period For >5 to 15 years of service (17 days): 40 hour per week employees - 5.24 hours per biweekly pay period For >15 or more years of service (20 days): 40 hour per week employees - 6.16 hours per biweekly pay period SICK LEAVE WITH PAY Employees shall be entitled to accrue sick leave with pay in accordance with the Rules of the Civil Service Commission. ACCIDENT WITH PAY LEAVE The Amended Section 4.4 of the Ordinance shall become effective upon adoption and shall apply to occupational injuries and occupational diseases occurring on and after date of adoption. Occupational injuries and occupational diseases occurring before such date will be governed by the Ordinance in effect at the time of the date of injury or disease. PREGNANCY LEAVE A) Pregnancy shall be treated the same as any other temporary physical disability. B) An employee on pregnancy leave shall use accumulated and unused regular sick leave time and then (unless granted use of special sick leave) shall be on leave without pay, unless the employee chooses to use any accumulated and unused annual leave. C) An employee going on pregnancy leave shall give written notice to her department head with appropriate medical verification. Before returning to work from pregnancy leave, the individual will provide appropriate medical documentation releasing the employee to return to work, as is required for any individual who has been on leave for a temporary physical disability. LEGAL HOLIDAYS The following days are hereby declared legal holidays for all the City departments, provided that the provisions of this section shall not apply to members of the Fire Department whose duties are to prevent or extinguish fires, or to members of the Police Department whose duties are those of law enforcement: (Amended 10/03/95) 1.First day of January (New Year's Day) 2.Third Monday in January (Martin Luther King Holiday) 3. Thirty-first day in March(Cesar Chavez Day) 4.Last Monday in May (Memorial Day) 5. June 19 (Juneteenth) 6.Fourth day of July (Independence Day) 7.First Monday in September (Labor Day) 8. Eleventh Day in November (Veteran's Day) 9.Fourth Thursday in November (Thanksgiving Day) 10. The Friday following the fourth Thursdayin November (Day after Thanksgiving) 11.Twenty-fifth Day in December (Christmas Day) 12.Employee's Birthday In addition to the above days, the following days are also declared to be legal holidays:1. Any day designated as a holiday by City Council.2. When any legal holiday falls on a Saturday, the preceding Friday shall be considered a legal holiday.3. When any legal holiday falls on a Sunday, the following business day shall be considered a legal holiday. Closing Date/Time: Continuous
May 10, 2024
Full Time
Requirements MOS CODES: NONE Education and Experience : A Bachelor's degree or higher in Computer Information Systems, Computer Science, Data Processing or related field and two (2) years of software support and analysis experience or an Associate's Degree in Computer Information Systems, Computer Science, Data Processing or related and four (4) years of software support and analysis experience. Licenses and Certificates : A Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements : Applicants for this position must pass a Criminal Justice Information Systems (CJIS) finger-print based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under direction, is responsible for managing the resolution of software application and system issues that arise across the organization and for the configuration, and maintenance of large scale applications and documentation. Typical Duties Identifying and resolve software application technical issues. Involves: Perform application maintenance and upgrades. Utilize Software Development Life Cycle concepts to analyze and enhance applications. Analyze and recommend new or revised software and procedures, including justifications for proposed changes. Study existing systems and procedures of organizations to determine feasibility of conversion to data processing or network application methods. Provide technical support to end users. Determine information needs in coordination with personnel of user departments by drawing detailed flowcharts and block diagrams or applying other related methods. Assist in the evaluation of proposed information processing or systems, and operations. Analyze program specifications for completeness and conformance to established standards. Maintain and develop business unit reports using report writing solutions. Assist with systems integrations. Recommend technical solutions and improvements to automated systems and business processes. Ensure that project products meet departmental standards. Manage and document assignments using the Information Technology (IT) Department ticketing system. Actively manage customer satisfaction and provide timely updates on project and task progress. Maintain complex automated systems and software applications. Involves: Prepare complete and precise user instructions and system documentation for implemented systems according to established standards. Report program activity and project status to management. Analyze software packages and modify to meet users' needs. Provide technical assistance to operations and programming personnel by analyzing information work procedures and job methods to solve operating system problems or debug programs. Write queries to analyze data in the database. Collaborate and communicate with IT Support Programs to debug and solve technical issues. Estimate and document resource requirements, level-of-effort and timelines for major tasks and projects. Prepare application configuration and systems design alternatives according to established standards. Identify documents and evaluate information requirements at various management and operating levels. Participate in developing programs to educate management and users in software application capabilities and requirements. Involves: Train functional end users in capabilities of their systems and guide them in dealing with related issues and problems. Perform related duties as assigned. Substitute, if assigned, for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations. Assist supervisor with training new staff in established programming standards and procedures. Supervise assigned staff. Involves: Assign, schedule, guide and monitor work. Appraise employee performance and review subordinates’ appraisals. Provide for training and development. Counsel, motivate and maintain harmony. Identify and resolve staff differences, conflicts and deficiencies. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. Enforce personnel rules and regulations and work behavior standards firmly and impartially. General Information For a complete job specification click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. BENEFITS LIFE AND HEALTH INSURANCE The City of El Paso is a self-insured entity with a third-party administrator for Medical and Pharmacy benefits. Basic Life Insurance Coverage is available at no cost to eligible employees. Additional Life Insurance and coverage for your dependents are also available. Employees can select optional Dental, Vision, and Short Term Disability coverage. Employees also have the option to participate in a Health Savings Account or Flexible Spending Account (healthcare and/or dependent care for daycare expenses). All of these insurance and coverage options can be configured within a month of your new employee orientation date. An Employee Assistance Program (EAP) with access to mental health sessions, therapy, and more is available at no cost. A trained counselors are also available to help you and your dependents cope with life’s stressors so that you can live a happy productive lifestyle. The City’s Wellness Program seeks to promote better health and wellness amongst the workforce through various programs and incentives in which employees may choose to participate in, to include wellness education, fitness tests, biometric screenings, group fitness, health coaching and so much more! Keep Learning, Growing & Reinventing Yourself! The City of El Paso's Tuition Assistance Program encourages employee personal and professional development by sharing educational costs with those employees who have successfully completed their original probation, and in turn retain a skillful workforce. Each year, employees can obtain Tuition Assistance for Degree, Certifications, Continuing Education, and Books & Equipment. ELIGIBILITY FOR VACATION LEAVE All regular employees who are regularly scheduled to work on an average, a minimum of twenty (20) hours per week, who have held a position in the City Service for a period of six months from date of employment, shall be eligible for vacation allowance as hereinafter set forth. Part-time employees shall accrue vacation leave at a pro-rated amount of full-time entitlement based on the number of hours that they are scheduled to work. Employees covered by collective bargaining agreements shall accrue vacation as provided in the applicable agreement. Regular employees in the City Service shall accrue vacation credit at the following rates per pay period, calculated from the date of employment of each employee: For 0 - 5 years of service (12 days): 40 hour per week employees - 3.70 hours per biweekly pay period For >5 to 15 years of service (17 days): 40 hour per week employees - 5.24 hours per biweekly pay period For >15 or more years of service (20 days): 40 hour per week employees - 6.16 hours per biweekly pay period SICK LEAVE WITH PAY Employees shall be entitled to accrue sick leave with pay in accordance with the Rules of the Civil Service Commission. ACCIDENT WITH PAY LEAVE The Amended Section 4.4 of the Ordinance shall become effective upon adoption and shall apply to occupational injuries and occupational diseases occurring on and after date of adoption. Occupational injuries and occupational diseases occurring before such date will be governed by the Ordinance in effect at the time of the date of injury or disease. PREGNANCY LEAVE A) Pregnancy shall be treated the same as any other temporary physical disability. B) An employee on pregnancy leave shall use accumulated and unused regular sick leave time and then (unless granted use of special sick leave) shall be on leave without pay, unless the employee chooses to use any accumulated and unused annual leave. C) An employee going on pregnancy leave shall give written notice to her department head with appropriate medical verification. Before returning to work from pregnancy leave, the individual will provide appropriate medical documentation releasing the employee to return to work, as is required for any individual who has been on leave for a temporary physical disability. LEGAL HOLIDAYS The following days are hereby declared legal holidays for all the City departments, provided that the provisions of this section shall not apply to members of the Fire Department whose duties are to prevent or extinguish fires, or to members of the Police Department whose duties are those of law enforcement: (Amended 10/03/95) 1.First day of January (New Year's Day) 2.Third Monday in January (Martin Luther King Holiday) 3. Thirty-first day in March(Cesar Chavez Day) 4.Last Monday in May (Memorial Day) 5. June 19 (Juneteenth) 6.Fourth day of July (Independence Day) 7.First Monday in September (Labor Day) 8. Eleventh Day in November (Veteran's Day) 9.Fourth Thursday in November (Thanksgiving Day) 10. The Friday following the fourth Thursdayin November (Day after Thanksgiving) 11.Twenty-fifth Day in December (Christmas Day) 12.Employee's Birthday In addition to the above days, the following days are also declared to be legal holidays:1. Any day designated as a holiday by City Council.2. When any legal holiday falls on a Saturday, the preceding Friday shall be considered a legal holiday.3. When any legal holiday falls on a Sunday, the following business day shall be considered a legal holiday. Closing Date/Time: Continuous
CHARLESTON COUNTY, SC
North Charleston, SC, United States
Description This responsible position performs a variety of specialized clerical and record keeping functions, provides select services to the public, and provides requested information to the public and Sheriff's Office personnel. HOURLY RANGE: $20.59 - $24.40 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities Duties include, but are not limited to: maintaining and updating files accurately, both digitally and in written form, entering and retrieving data from RMS and NCIC systems, assisting and disseminating accurate data to requesting individuals or agencies, fingerprinting and photographing employees and the public, scheduling and monitoring video visitations, processing bonds, accepting payment of fines, reconciling cash, auditing records, retrieving and processing warrants, and assisting and disseminating accurate data to requesting individuals or agencies. This position involves a tremendous amount of telephone and in person contact with the public and other governmental agencies. Interested candidates must be able to deal with all individuals in a professional and courteous manner at all times. Other duties include typing, data entry, and filing. Depending on work assignment, duties will be performed on an 8-hour day or 12.25-hour rotating shift schedule. Minimum Qualifications REQUIREMENTS: A qualified applicant must (1) be a U.S. citizen, (2) possess a high school diploma (from an accredited school) or GED (3) must have a valid SC driver's license or the ability to obtain a South Carolina one upon acceptance of the position (4) be able to accurately perform clerical tasks of a repetitive nature (5) be able to operate a personal computer using Microsoft Office Suite (Word, Excel, Outlook), the internet, JMS, RMS, and NCIC (6) be able to interact with all individuals in a professional and courteous manner at all times and (7) be able to obtain NCIC certification within six months of selection.Closing Date/Time:
May 22, 2024
Full Time
Description This responsible position performs a variety of specialized clerical and record keeping functions, provides select services to the public, and provides requested information to the public and Sheriff's Office personnel. HOURLY RANGE: $20.59 - $24.40 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities Duties include, but are not limited to: maintaining and updating files accurately, both digitally and in written form, entering and retrieving data from RMS and NCIC systems, assisting and disseminating accurate data to requesting individuals or agencies, fingerprinting and photographing employees and the public, scheduling and monitoring video visitations, processing bonds, accepting payment of fines, reconciling cash, auditing records, retrieving and processing warrants, and assisting and disseminating accurate data to requesting individuals or agencies. This position involves a tremendous amount of telephone and in person contact with the public and other governmental agencies. Interested candidates must be able to deal with all individuals in a professional and courteous manner at all times. Other duties include typing, data entry, and filing. Depending on work assignment, duties will be performed on an 8-hour day or 12.25-hour rotating shift schedule. Minimum Qualifications REQUIREMENTS: A qualified applicant must (1) be a U.S. citizen, (2) possess a high school diploma (from an accredited school) or GED (3) must have a valid SC driver's license or the ability to obtain a South Carolina one upon acceptance of the position (4) be able to accurately perform clerical tasks of a repetitive nature (5) be able to operate a personal computer using Microsoft Office Suite (Word, Excel, Outlook), the internet, JMS, RMS, and NCIC (6) be able to interact with all individuals in a professional and courteous manner at all times and (7) be able to obtain NCIC certification within six months of selection.Closing Date/Time:
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Under direction of a supervisor or management, performs a variety of operational, supportive, and administrative duties within assigned division of the District Attorney’s Office; provides information and services to crime victims and witnesses; provides trial support; coordinates victim and witness court appearances; and performs related work as required. DISTINGUISHING CHARACTERISTICS District Attorney Services Specialist I This is the entry-level class for District Attorney Services Specialist series. Incumbent will process reports and documents in strict adherence to State law and Department procedures. Incumbent is expected to keep current on changes in report and document processing requirements. Incumbent will operate a Departmental case management system and related systems in strict accordance with the law. This class series requires the ability to provide appropriate information and answer basic questions from the public related to the criminal justice system, both in-person and over the telephone. District Attorney Services Specialist II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the Department, including being responsive to the needs of victims of crimes, demonstrating sensitivity to and establishing rapport with victims of crime, and exhibiting emotional stability under conditions of high stress. Incumbents will be able to assist victims in recovering their personal property held in evidence, facilitate victim compensation applications, and provide court accompaniment. Incumbent is eligible for assignment to the Victim Services division, wherein Incumbent must successfully complete required trainings and must exhibit a high level of understanding of the specific duties and prohibited activities under prevailing program restrictions, including VOCA regulations, State and Federal grantor regulations, and the Penal Code. District Attorney Services Specialist III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments, including vertical assignments to a trial team in complex and high-profile cases, and work with greater independence from close review. Incumbents can work effectively with victims, witnesses, and prosecutors with limited supervision in more serious cases and in rapidly changing situations and circumstances. Incumbents may arrange for transportation, escort, and support for witnesses and victims during court appearances in more serious cases. District Attorney Services Specialist IV This is the senior level position within the series. In addition to the above, incumbents will work with minimal review, may be assigned to carry out special assignments in support of the assigned division, and may be part of complex multi-disciplinary teams. Incumbents may be tasked with collecting data and preparing reports for their assigned division of the Department and may act in a lead capacity by providing training and guidance to subordinates and developing and maintaining special programs. Incumbent is able to develop or advance a comprehensive crisis response and mass victimization assistance plan structured to identify and respond to victim needs such as: safety, food, shelter, and immediate services in the aftermath of a crime-related mass victimization or terrorism incident. Example of Duties (Duties vary depending on assignment) Operates Departmental case management system and related systems in strict accordance with the law. Operates a word processor, email, or other system for required public, Departmental, and external agency communications. Attends court and accompanies victims and witnesses to court as directed. Trains or assists in training of personnel. Prepares, maintains, and tracks proper flow of information, documents, and forms. Performs various operational duties, such as answering phones, processing mail, maintaining supplies, transcribing, typing, filing, etc. Ensures proper tracking, and prepares and processes property release forms, and assists victims in recovering personal property held in evidence. Prepares applications for victim compensation by obtaining necessary information and documents, completing and submitting claims to State Victims Compensation Board. Obtain necessary information from victims, witnesses, and others through interview and observation for matters including preparation and coordination of court appearances. Ensures accurate and timely documentation of case activities; provides victims, witnesses, and others with information, education regarding the criminal justice system. Reviews reports from law enforcement agencies and contacts victims or witnesses as directed; accurately and timely documenting contact; maintaining contact as directed. Responds to crime scenes, once deemed secure, as directed, to offer victim assistance or provide services. Performs outreach services to victims; make presentations and provide victim centered training to partner agencies, make public presentations and conduct publicity. If assigned to Victim Services division, prepares functional time sheets and record keeping to ensure compliance with prevailing program restrictions. Minimum Qualifications Knowledge of: District Attorney Services Specialist I/II/III/IV General principals of criminal law and procedures including a basic knowledge of the laws on discovery and evidence; operations, procedures, specific rules, and professional standards of the Department; effective crime victim and witness communication techniques, modern methods to maintain contact with victims and witnesses, applicable legal procedures, rules of confidentiality, and community resources for crime victims; modern office methods and practices including common software and web based applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: District Attorney Services Specialist I/II/III/IV Understand and apply established program guidelines; effectively communicate both orally and in writing in routine and high pressure situations; prepare, maintain, and review documents, records and reports with accuracy and in an organized manner; maintain a high degree of maturity, integrity, loyalty, accountability, sound judgment, and confidentiality; establish and maintain professional and effective working relationships with those contacted in the course of work including co-workers, court personnel, law enforcement, crime victims and witnesses, and the public; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; evaluate situations accurately and adopt or recommend solutions; carry out complex oral and written directions; read and understand legal forms; read, understand and apply legislative and administrative laws, codes and regulations as directed; and type accurately at a net rate of 60 words per minute. EDUCATION AND EXPERIENCE Any combination of training, experience and education, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be: District Attorney Services Specialist I Equivalent to graduation from high school supplemented by college-level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. District Attorney Services Specialist II One year of experience in a position comparable to a District Attorney Services Specialist I. In addition, candidates must demonstrate competency in technical work. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of Victim Advocate training required within one year of appointment. District Attorney Services Specialist III Three years of experience in a position comparable to a District Attorney Services Specialist II. In addition, candidates must demonstrate proficiency in basic law enforcement and court procedures and in assisting victims and witnesses of crime. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Successful completion of advanced Victim Advocate training required within one year of appointment. District Attorney Services Specialist IV Five years of experience in a position comparable to a District Attorney Services Specialist III. In addition, candidates must demonstrate proficiency in court and evidence tracking procedures, demonstrate the ability to communicate and support victims and witnesses of crime in sensitive cases, and be able to understand legislative and administrative laws, codes and regulations as directed. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Special Requirements Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles. Must pass the California State Department of Justice Criminal History Background check. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Under direction of a supervisor or management, performs a variety of operational, supportive, and administrative duties within assigned division of the District Attorney’s Office; provides information and services to crime victims and witnesses; provides trial support; coordinates victim and witness court appearances; and performs related work as required. DISTINGUISHING CHARACTERISTICS District Attorney Services Specialist I This is the entry-level class for District Attorney Services Specialist series. Incumbent will process reports and documents in strict adherence to State law and Department procedures. Incumbent is expected to keep current on changes in report and document processing requirements. Incumbent will operate a Departmental case management system and related systems in strict accordance with the law. This class series requires the ability to provide appropriate information and answer basic questions from the public related to the criminal justice system, both in-person and over the telephone. District Attorney Services Specialist II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the Department, including being responsive to the needs of victims of crimes, demonstrating sensitivity to and establishing rapport with victims of crime, and exhibiting emotional stability under conditions of high stress. Incumbents will be able to assist victims in recovering their personal property held in evidence, facilitate victim compensation applications, and provide court accompaniment. Incumbent is eligible for assignment to the Victim Services division, wherein Incumbent must successfully complete required trainings and must exhibit a high level of understanding of the specific duties and prohibited activities under prevailing program restrictions, including VOCA regulations, State and Federal grantor regulations, and the Penal Code. District Attorney Services Specialist III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments, including vertical assignments to a trial team in complex and high-profile cases, and work with greater independence from close review. Incumbents can work effectively with victims, witnesses, and prosecutors with limited supervision in more serious cases and in rapidly changing situations and circumstances. Incumbents may arrange for transportation, escort, and support for witnesses and victims during court appearances in more serious cases. District Attorney Services Specialist IV This is the senior level position within the series. In addition to the above, incumbents will work with minimal review, may be assigned to carry out special assignments in support of the assigned division, and may be part of complex multi-disciplinary teams. Incumbents may be tasked with collecting data and preparing reports for their assigned division of the Department and may act in a lead capacity by providing training and guidance to subordinates and developing and maintaining special programs. Incumbent is able to develop or advance a comprehensive crisis response and mass victimization assistance plan structured to identify and respond to victim needs such as: safety, food, shelter, and immediate services in the aftermath of a crime-related mass victimization or terrorism incident. Example of Duties (Duties vary depending on assignment) Operates Departmental case management system and related systems in strict accordance with the law. Operates a word processor, email, or other system for required public, Departmental, and external agency communications. Attends court and accompanies victims and witnesses to court as directed. Trains or assists in training of personnel. Prepares, maintains, and tracks proper flow of information, documents, and forms. Performs various operational duties, such as answering phones, processing mail, maintaining supplies, transcribing, typing, filing, etc. Ensures proper tracking, and prepares and processes property release forms, and assists victims in recovering personal property held in evidence. Prepares applications for victim compensation by obtaining necessary information and documents, completing and submitting claims to State Victims Compensation Board. Obtain necessary information from victims, witnesses, and others through interview and observation for matters including preparation and coordination of court appearances. Ensures accurate and timely documentation of case activities; provides victims, witnesses, and others with information, education regarding the criminal justice system. Reviews reports from law enforcement agencies and contacts victims or witnesses as directed; accurately and timely documenting contact; maintaining contact as directed. Responds to crime scenes, once deemed secure, as directed, to offer victim assistance or provide services. Performs outreach services to victims; make presentations and provide victim centered training to partner agencies, make public presentations and conduct publicity. If assigned to Victim Services division, prepares functional time sheets and record keeping to ensure compliance with prevailing program restrictions. Minimum Qualifications Knowledge of: District Attorney Services Specialist I/II/III/IV General principals of criminal law and procedures including a basic knowledge of the laws on discovery and evidence; operations, procedures, specific rules, and professional standards of the Department; effective crime victim and witness communication techniques, modern methods to maintain contact with victims and witnesses, applicable legal procedures, rules of confidentiality, and community resources for crime victims; modern office methods and practices including common software and web based applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: District Attorney Services Specialist I/II/III/IV Understand and apply established program guidelines; effectively communicate both orally and in writing in routine and high pressure situations; prepare, maintain, and review documents, records and reports with accuracy and in an organized manner; maintain a high degree of maturity, integrity, loyalty, accountability, sound judgment, and confidentiality; establish and maintain professional and effective working relationships with those contacted in the course of work including co-workers, court personnel, law enforcement, crime victims and witnesses, and the public; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; evaluate situations accurately and adopt or recommend solutions; carry out complex oral and written directions; read and understand legal forms; read, understand and apply legislative and administrative laws, codes and regulations as directed; and type accurately at a net rate of 60 words per minute. EDUCATION AND EXPERIENCE Any combination of training, experience and education, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be: District Attorney Services Specialist I Equivalent to graduation from high school supplemented by college-level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. District Attorney Services Specialist II One year of experience in a position comparable to a District Attorney Services Specialist I. In addition, candidates must demonstrate competency in technical work. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of Victim Advocate training required within one year of appointment. District Attorney Services Specialist III Three years of experience in a position comparable to a District Attorney Services Specialist II. In addition, candidates must demonstrate proficiency in basic law enforcement and court procedures and in assisting victims and witnesses of crime. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Successful completion of advanced Victim Advocate training required within one year of appointment. District Attorney Services Specialist IV Five years of experience in a position comparable to a District Attorney Services Specialist III. In addition, candidates must demonstrate proficiency in court and evidence tracking procedures, demonstrate the ability to communicate and support victims and witnesses of crime in sensitive cases, and be able to understand legislative and administrative laws, codes and regulations as directed. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Special Requirements Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles. Must pass the California State Department of Justice Criminal History Background check. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
MASSACHUSETTS TRIAL COURT
Ayer, Massachusetts, United States
Title: Case Specialist- Ayer Pay Grade: Grade 7 Starting Pay: $ 44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: Bilingual candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: • This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third-level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third-level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a backup to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system that features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-19
May 15, 2024
Full Time
Title: Case Specialist- Ayer Pay Grade: Grade 7 Starting Pay: $ 44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: Bilingual candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: • This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third-level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third-level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a backup to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system that features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-19
MASSACHUSETTS TRIAL COURT
Fall River, Massachusetts, United States
Title: Case Specialist-Southeast Housing Court Pay Grade: 7 Starting Pay: $44,865.27/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. HOUSING COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The location for this position is Fall River, but you will be expected totravel Taunton, Plymouth, New Bedford and Barnstable. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court’s automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court’s automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court’s automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court’s automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor’s review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court’s automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court’s automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Closing Date/Time: 2024-08-19
May 22, 2024
Full Time
Title: Case Specialist-Southeast Housing Court Pay Grade: 7 Starting Pay: $44,865.27/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. HOUSING COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The location for this position is Fall River, but you will be expected totravel Taunton, Plymouth, New Bedford and Barnstable. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court’s automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court’s automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court’s automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court’s automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor’s review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court’s automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court’s automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Closing Date/Time: 2024-08-19
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-19
May 14, 2024
Full Time
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-19
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Case Specialist - Lowell District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-19
May 11, 2024
Full Time
Title: Case Specialist - Lowell District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-19
MASSACHUSETTS TRIAL COURT
Charlestown, Massachusetts, United States
Title: Probation Case Specialist Series (Gr 7-10) - Charlestown Division of the Boston Municipal Courts Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-08-19
May 10, 2024
Full Time
Title: Probation Case Specialist Series (Gr 7-10) - Charlestown Division of the Boston Municipal Courts Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-08-19
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Probation Case Specialist Series (Gr 7-10) - Suffolk Probate & Family Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-08-19
May 10, 2024
Full Time
Title: Probation Case Specialist Series (Gr 7-10) - Suffolk Probate & Family Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-08-19