SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Medical Assistant, Categorical Job Category: CSEA Job Opening Date: April 05, 2024 Job Closing Date: April 26, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Student Health Center Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Thursday Work Hours: 9:00am - 3:30pm (Schedule and Shift are subject to change in accordance with the departments needs.) Hours Per Week: 24 Percentage of Employment: 62.5% Months of Employment: 12 Salary: Starting at $2,901 per month Required Documents: Resume, Medical Assistant Certification, Basic Life Support (American Heart Association) certification. Optional - Cover letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 119 Application materials must be received by 11:59pm 04/25/2024 Please note, the following license(s) and/or certificate(s) are required for employment in this position, and must be included with your application package: Current, valid Medical Assistant Certification from a medical assistant certifying organization approved by the Medical Board of California or acceptable national board certification. A valid certificate in Basic Life Support issued by the American Heart Association. Required Document: Resume, Medical Assistant Certification, Basic Life Support (American Heart Association) Certification Optional Document: Cover Letter Applications missing the required documents will not be considered. PLEASE NOTE: Employment in this position is contingent upon funding by Health Fee Services Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from the appropriate level manager or administrator, perform specialized front office and back-office functions in support of the Student Health and Wellness Center (SHWC) at Saddleback College; screens callers and visitors; schedules appointments; maintains patient records; assists medical staff with health-related programs, exams, back-office duties, and medical inventory; and utilize computerized information systems to perform job duties. Perform medical tasks and procedures that are typical for a Medical Assistant. May receive functional and technical direction from higher level staff, as well as Physicians, Nurse Practitioners, Physician Assistants, and Registered Nurses. DISTINGUISHING CHARACTERISTICS This is the journey level class within the Medical Assistant series. Employees within this class are distinguished from the Senior Medical Assistant in that the latter assumes responsibility for coordinating and overseeing the front and back-office activities of the SHWC, serving as the office lead, and serving as the primary contact person for problems and issues related to office activities and functions. Employees at the Medical Assistant level are fully aware of the operating procedures and policies of the work unit. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide medical assistance to registered nurses, nurse practitioners, physician assistants and medical doctors using universally accepted procedures; administer basic comfort measures to injured and ill persons, assist in performing medical observations and screening tests; reinforce RN/NP/PA/MD teaching and instructions; prepare and maintain examination rooms and other areas by cleaning and setting up equipment, keeping rooms stocked with supplies, and preparing examination tables; obtain patient vital signs such as temperature, weight, blood pressure, and pulse; assist with physicals; provide medications and injections as directed; sterilize instruments and other medical equipment; draw blood for completion of ordered tests; collect specimens; clean and dress wounds; assist medical personnel with emergency care and equipment, administer first aid, CPR and AED, when necessary; contact/print laboratory and/or diagnostic imaging services for patient test results; implement policies and procedures for disinfection and handling of contaminated waste or equipment; follow standardized precautions when handling hazardous waste. Communicate information where judgment, knowledge and interpretation of policies and procedures are required; acknowledge and greet students and other individuals visiting the SHWC; determine nature of visit and initiate appropriate course of action; determine the status of patients and their eligibility for health services; assist in establishing and implementing procedures for the reception and flow of students, including screening and prioritizing student needs in both routine and urgent situations; explain appropriate office and clinic procedures; review Notice of Privacy Policy with all health center visitors; provide accurate health services information and ensure a positive frontline experience. Screen calls, visitors, students, staff, and patients for medical needs and requests; respond to difficult and sensitive needs and requests including those of individuals with disabilities; provide information and interpret and apply SHWC policies and procedures; schedule appointments with medical staff based on information provided by the patient; collect and account for fees and other monies received. Alert clinical staff of patient's arrival or other patient needs as appropriate; address student crisis situations by following pre-established clinical procedures; assist in coordinating communication and activities with other departments and entities to exchange legally permissible health, safety and well-being information. Inspect documents, forms and records for accuracy and completeness; process a variety of forms and documents according to established procedures; ensure conformance to established guidelines and standards; assist patients in accurately completing appropriate medical forms and documents for the required information; accurately scan various medical records to patient charts; assist in completing documentation, filing, recording, and reporting of results; verify and update information in the electronic system and on patient forms; maintain, upload, add, and complete the current EMR system within the SHWC for each patient. Monitor radio/phone transmission to maintain contact with safety personnel and medical staff. Operate a variety of office equipment and machines; learn to use new technology as necessary to perform duties; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments; coordinate and arrange meetings; utilize various computer applications and software packages. Maintain student accident insurance records; provide claim forms and other necessary incident report forms; assist with processing forms to the appropriate entities within established guidelines; assist students with inquiries regarding insurance billing concerns; coordinate with the appropriate offices to expedite claims and resolve problems; initiate and process student insurance claims, including the completion and filing of required forms, notifying medical providers of patient needs, and assisting with the referral of injuries; assist students with obtaining follow up care with private physicians, dentists, clinics, and other community resources. Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations; adhere to all HIPAA guidelines/regulations. Assist with SHWC education and promotion programs; assist with providing health education information to students and staff; maintain supplies of health information packets, pamphlets, health insurance information, and other materials; participate in health education programs including substance abuse program, health fairs, and other related projects. Assist with office and medical supplies inventory, maintenance, and ordering of supplies, equipment, and pharmaceuticals when needed, according to established procedures. Monitor, maintain, and ensure proper maintenance, cleanliness, and sanitation of front office, examination rooms, medication/lab rooms and other SHWC areas; ensure an orderly work environment. Attend a variety of meetings and training sessions as required; maintain compliance with online coursework and other mandatory trainings and certifications (i.e., FERPA, HIPAA, CPR/First Aid, etc.) as directed by supervisor; attend and participate in diversity, equity and inclusion trainings and events. Routes and distributes incoming mail and other materials; prepares outgoing mail and packages; and assists with daily activities to assure efficient operations. May provide training and guidance to lower-level staff and student workers. Establish and maintain cooperative working relationships with students, staff, and faculty, as well as various outside groups associated with or servicing the program to ensure efficient, effective, and correct implementation of departmental objectives; serve as liaison, and assist with the coordination of services, functions, and activities with other College/District departments, including those at off-site locations and strategic partners; facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding area of assignment. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Standard medical assistant principles, procedures, techniques, and practices, including procedures for injection administration and phlebotomy; First Aid, CPR, and AED procedures; emergency procedures and proper radio communication; Emergency Medical System (EMS) activation procedures. Philosophy, operational characteristics, services, activities, goals, and objectives of the SHWC; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the SHWC; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the SHWC. Information and research resources available related to health and wellness centers. Work organization and current medical office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; applicable software applications such as word processing, desktop publishing, spreadsheets, inventory tracking, and databases; principles and procedures of business letter writing. Principles, practices, and procedures of safety and sanitation requirements related to health care facilities and equipment; sterilization techniques and medical waste disposal procedures. Use, care, and storage of equipment, materials, and supplies used in a medical facility. Principles and techniques used in providing a high level of customer service and public relations including methods and techniques of proper telephone etiquette. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Pertinent federal, state, and local laws, codes, and regulations, including FERPA, HIPAA, and the Americans with Disabilities Act; confidentiality requirements when dealing with personal and sensitive student information; confidentiality requirements applicable to patient health reports and records. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services, Basic mathematical, data collection, and research concepts, principles, and practices. Principles, practices, requirements, and procedures of records management, including those related to maintaining filing systems and charting. Occupational hazards, health, and standard safety policies and procedures applicable to a health and wellness center, including applicable OSHA rules and regulations. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Perform front and back-office functions and procedures of a general and specialized nature involving the use of independent judgment and personal initiative in support of the HWC/SHC, including screening callers and visitors, scheduling appointments, and maintaining health records and information. Operate a variety of medical equipment such as stethoscope, sphygmomanometer, microscope, autoclave, centrifuge, scales, and a variety of diagnostic test kits. Conduct various medical screening tests; perform phlebotomy and administer injections. Remain calm and appropriately respond to emergency situations; administer First Aid, CPR, and AED. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to the health needs and requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Operate and ensure proper functioning of two-way radio equipment used to communicate with staff and campus safety. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Perform arithmetic calculations quickly and accurately. Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials for assigned program. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others on matters related to assigned area. Participate in trainings and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts, as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Graduation from high school or equivalent and completion of an accredited Medical Assistant Training Program. Experience: One year experience as a Medical Assistant, including both front and back-office duties in a medical office, clinic, or hospital setting. Experience in a public health agency, school health, or equivalent preferred. Licenses, Certificates, and/or Other Requirements: Current, valid Medical Assistant Certification from a medical assistant certifying organization approved by the Medical Board of California or acceptable national board certification. A valid certificate in Basic Life Support issued by the American Heart Association. A valid California driver's license and proof of insurability is required to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Work is performed primarily in a health clinic. Occasional response to any on-campus site during clear or inclement weather. Exposure to communicable diseases and other illnesses; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical Demands: Primary functions require sufficient physical ability and mobility to work in a clinical setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to assist in lifting or moving patients; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Title: Medical Assistant, Categorical Job Category: CSEA Job Opening Date: April 05, 2024 Job Closing Date: April 26, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Student Health Center Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Thursday Work Hours: 9:00am - 3:30pm (Schedule and Shift are subject to change in accordance with the departments needs.) Hours Per Week: 24 Percentage of Employment: 62.5% Months of Employment: 12 Salary: Starting at $2,901 per month Required Documents: Resume, Medical Assistant Certification, Basic Life Support (American Heart Association) certification. Optional - Cover letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 119 Application materials must be received by 11:59pm 04/25/2024 Please note, the following license(s) and/or certificate(s) are required for employment in this position, and must be included with your application package: Current, valid Medical Assistant Certification from a medical assistant certifying organization approved by the Medical Board of California or acceptable national board certification. A valid certificate in Basic Life Support issued by the American Heart Association. Required Document: Resume, Medical Assistant Certification, Basic Life Support (American Heart Association) Certification Optional Document: Cover Letter Applications missing the required documents will not be considered. PLEASE NOTE: Employment in this position is contingent upon funding by Health Fee Services Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from the appropriate level manager or administrator, perform specialized front office and back-office functions in support of the Student Health and Wellness Center (SHWC) at Saddleback College; screens callers and visitors; schedules appointments; maintains patient records; assists medical staff with health-related programs, exams, back-office duties, and medical inventory; and utilize computerized information systems to perform job duties. Perform medical tasks and procedures that are typical for a Medical Assistant. May receive functional and technical direction from higher level staff, as well as Physicians, Nurse Practitioners, Physician Assistants, and Registered Nurses. DISTINGUISHING CHARACTERISTICS This is the journey level class within the Medical Assistant series. Employees within this class are distinguished from the Senior Medical Assistant in that the latter assumes responsibility for coordinating and overseeing the front and back-office activities of the SHWC, serving as the office lead, and serving as the primary contact person for problems and issues related to office activities and functions. Employees at the Medical Assistant level are fully aware of the operating procedures and policies of the work unit. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide medical assistance to registered nurses, nurse practitioners, physician assistants and medical doctors using universally accepted procedures; administer basic comfort measures to injured and ill persons, assist in performing medical observations and screening tests; reinforce RN/NP/PA/MD teaching and instructions; prepare and maintain examination rooms and other areas by cleaning and setting up equipment, keeping rooms stocked with supplies, and preparing examination tables; obtain patient vital signs such as temperature, weight, blood pressure, and pulse; assist with physicals; provide medications and injections as directed; sterilize instruments and other medical equipment; draw blood for completion of ordered tests; collect specimens; clean and dress wounds; assist medical personnel with emergency care and equipment, administer first aid, CPR and AED, when necessary; contact/print laboratory and/or diagnostic imaging services for patient test results; implement policies and procedures for disinfection and handling of contaminated waste or equipment; follow standardized precautions when handling hazardous waste. Communicate information where judgment, knowledge and interpretation of policies and procedures are required; acknowledge and greet students and other individuals visiting the SHWC; determine nature of visit and initiate appropriate course of action; determine the status of patients and their eligibility for health services; assist in establishing and implementing procedures for the reception and flow of students, including screening and prioritizing student needs in both routine and urgent situations; explain appropriate office and clinic procedures; review Notice of Privacy Policy with all health center visitors; provide accurate health services information and ensure a positive frontline experience. Screen calls, visitors, students, staff, and patients for medical needs and requests; respond to difficult and sensitive needs and requests including those of individuals with disabilities; provide information and interpret and apply SHWC policies and procedures; schedule appointments with medical staff based on information provided by the patient; collect and account for fees and other monies received. Alert clinical staff of patient's arrival or other patient needs as appropriate; address student crisis situations by following pre-established clinical procedures; assist in coordinating communication and activities with other departments and entities to exchange legally permissible health, safety and well-being information. Inspect documents, forms and records for accuracy and completeness; process a variety of forms and documents according to established procedures; ensure conformance to established guidelines and standards; assist patients in accurately completing appropriate medical forms and documents for the required information; accurately scan various medical records to patient charts; assist in completing documentation, filing, recording, and reporting of results; verify and update information in the electronic system and on patient forms; maintain, upload, add, and complete the current EMR system within the SHWC for each patient. Monitor radio/phone transmission to maintain contact with safety personnel and medical staff. Operate a variety of office equipment and machines; learn to use new technology as necessary to perform duties; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments; coordinate and arrange meetings; utilize various computer applications and software packages. Maintain student accident insurance records; provide claim forms and other necessary incident report forms; assist with processing forms to the appropriate entities within established guidelines; assist students with inquiries regarding insurance billing concerns; coordinate with the appropriate offices to expedite claims and resolve problems; initiate and process student insurance claims, including the completion and filing of required forms, notifying medical providers of patient needs, and assisting with the referral of injuries; assist students with obtaining follow up care with private physicians, dentists, clinics, and other community resources. Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations; adhere to all HIPAA guidelines/regulations. Assist with SHWC education and promotion programs; assist with providing health education information to students and staff; maintain supplies of health information packets, pamphlets, health insurance information, and other materials; participate in health education programs including substance abuse program, health fairs, and other related projects. Assist with office and medical supplies inventory, maintenance, and ordering of supplies, equipment, and pharmaceuticals when needed, according to established procedures. Monitor, maintain, and ensure proper maintenance, cleanliness, and sanitation of front office, examination rooms, medication/lab rooms and other SHWC areas; ensure an orderly work environment. Attend a variety of meetings and training sessions as required; maintain compliance with online coursework and other mandatory trainings and certifications (i.e., FERPA, HIPAA, CPR/First Aid, etc.) as directed by supervisor; attend and participate in diversity, equity and inclusion trainings and events. Routes and distributes incoming mail and other materials; prepares outgoing mail and packages; and assists with daily activities to assure efficient operations. May provide training and guidance to lower-level staff and student workers. Establish and maintain cooperative working relationships with students, staff, and faculty, as well as various outside groups associated with or servicing the program to ensure efficient, effective, and correct implementation of departmental objectives; serve as liaison, and assist with the coordination of services, functions, and activities with other College/District departments, including those at off-site locations and strategic partners; facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding area of assignment. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Standard medical assistant principles, procedures, techniques, and practices, including procedures for injection administration and phlebotomy; First Aid, CPR, and AED procedures; emergency procedures and proper radio communication; Emergency Medical System (EMS) activation procedures. Philosophy, operational characteristics, services, activities, goals, and objectives of the SHWC; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the SHWC; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the SHWC. Information and research resources available related to health and wellness centers. Work organization and current medical office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; applicable software applications such as word processing, desktop publishing, spreadsheets, inventory tracking, and databases; principles and procedures of business letter writing. Principles, practices, and procedures of safety and sanitation requirements related to health care facilities and equipment; sterilization techniques and medical waste disposal procedures. Use, care, and storage of equipment, materials, and supplies used in a medical facility. Principles and techniques used in providing a high level of customer service and public relations including methods and techniques of proper telephone etiquette. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Pertinent federal, state, and local laws, codes, and regulations, including FERPA, HIPAA, and the Americans with Disabilities Act; confidentiality requirements when dealing with personal and sensitive student information; confidentiality requirements applicable to patient health reports and records. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services, Basic mathematical, data collection, and research concepts, principles, and practices. Principles, practices, requirements, and procedures of records management, including those related to maintaining filing systems and charting. Occupational hazards, health, and standard safety policies and procedures applicable to a health and wellness center, including applicable OSHA rules and regulations. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Perform front and back-office functions and procedures of a general and specialized nature involving the use of independent judgment and personal initiative in support of the HWC/SHC, including screening callers and visitors, scheduling appointments, and maintaining health records and information. Operate a variety of medical equipment such as stethoscope, sphygmomanometer, microscope, autoclave, centrifuge, scales, and a variety of diagnostic test kits. Conduct various medical screening tests; perform phlebotomy and administer injections. Remain calm and appropriately respond to emergency situations; administer First Aid, CPR, and AED. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to the health needs and requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Operate and ensure proper functioning of two-way radio equipment used to communicate with staff and campus safety. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Perform arithmetic calculations quickly and accurately. Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials for assigned program. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others on matters related to assigned area. Participate in trainings and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts, as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Graduation from high school or equivalent and completion of an accredited Medical Assistant Training Program. Experience: One year experience as a Medical Assistant, including both front and back-office duties in a medical office, clinic, or hospital setting. Experience in a public health agency, school health, or equivalent preferred. Licenses, Certificates, and/or Other Requirements: Current, valid Medical Assistant Certification from a medical assistant certifying organization approved by the Medical Board of California or acceptable national board certification. A valid certificate in Basic Life Support issued by the American Heart Association. A valid California driver's license and proof of insurability is required to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Work is performed primarily in a health clinic. Occasional response to any on-campus site during clear or inclement weather. Exposure to communicable diseases and other illnesses; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical Demands: Primary functions require sufficient physical ability and mobility to work in a clinical setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to assist in lifting or moving patients; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Oklahoma State Department of Health
Oklahoma County, Oklahoma, United States
Job Posting Title Lead Program Case Coordinator I/II Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Screening & Special Services Job Posting End Date (Continuous if Blank) April 29, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is based on education and experience. Level I: Up to $46,000.00 Level II: Up to $50,000.00 Job Description Location: Central Office - 123 Robert S. Kerr, Oklahoma City Salary: $46,000.00 - $50,000.00 Full Time /Part Time: Full Time Primary Hours: 8:00 am - 5:00 pm Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Position Description: The Oklahoma Lead Poisoning Prevention Program Case Coordinator will provide support to the Oklahoma Childhood (OCLPPP) and Adult Blood (ABLES) Lead Programs within Screening and Special Services by providing case management services that are timely, effective, efficient, equitable, and client-centered while maintaining confidentiality within continuum of care or HIPAA guidelines, as applicable. This position will provide families with education regarding lead exposure including prevention, necessity of follow-up testing, cost-effective interventions, resources to assist with lead abatement or lead reduction available, etc. Also, position will work with private providers, county health departments, Head Start programs, and the like to provide educational resources, learning opportunities, and encourage screening of children for blood lead in Oklahoma. Duties: Schedules and conducts in-home environmental investigations in the homes of children with elevated blood lead levels and collects for analysis samples to determine lead content and source of exposure. Assist in preparing sample collection during environmental investigations and sends to laboratory for analysis. Assist in preparing written reports based on laboratory results documenting sources of lead found, recommendations to reduce or remove lead exposure, and provide recommendations or refer outside agencies for additional resources. Will maintain client records by entering appropriate data, patient information, progress, case notes, referrals, etc., into the Healthy Homes and Lead Poisoning Surveillance Systems (HHLPSS). Assists in assessing, reporting, and recording health status and follow-up related to lead. Links patients’ families to necessary and appropriate resources that are culturally appropriate, and community based. Develops and implements appropriate aspects of plan of care related to removal of potential sources of lead exposure, nutrition, hygiene as related to lead. Completes intake assessment questionnaires for environmental investigations and reports appropriate patient information to Program Manager. Sends quarterly activity reports of lead-based paint activities conducted as a certified risk assessor/inspector to the Department of Environmental Quality. Teaches basic lead risk identification and follow-up skills and related principles to other staff through demonstrations, presentations, or workshops. Conducts presentations pertaining to the program’s mission and goals to community and professional groups. Participates in writing grant applications and reports. Expands job knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks and participating in professional organizations. Obtains certification as a Lead Risk Assessor/Inspector through the Department of Environmental Quality. (Must be able to take and pass Lead Risk assessor test within one year of employment, if not already certified as Lead Risk Assessor) Improves case management services by studying, evaluation, and re-designing processes; implementing changes; rewriting policies and procedures, when applicable and required. Some out-of-state travel required. Minimum Qualifications: Level I: Bachelor's degree and have one year of experience in lead, asbestos, environmental remediation work, construction, or related fields, or have an equivalent combination of education and experience. Level II: Bachelor's degree and at least two years of experience in lead, asbestos, environmental remediation work, construction, or a related field. Additionally, you must be certified as a Lead Risk Assessor/Inspector by the Department of Environmental Quality. There is no substitution for the certification. Preferred Qualifications: Spanish speaking a plus. Previous experience with investigations, report writing, case management experience. Professional experience in public health, social work, child welfare, probation and parole, employment services, community-based services, community outreach, project management, case management, nursing, or communications. Physical Demands and Work Environment: This position is typically performed in an office setting with a climate-controlled setting and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position also requires travel to client’s homes to conduct environmental investigations and collect samples both inside and outside the homes. The activities will require bending, carrying equipment, stooping, climbing, reaching. This position requires long periods of sitting and daily use of computer and phone. Work related travel is required. Telework: This position may be eligible for Hybrid Telework and is subject to OSDH policy and supervisor’s discretion. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Job Posting Title Lead Program Case Coordinator I/II Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Screening & Special Services Job Posting End Date (Continuous if Blank) April 29, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is based on education and experience. Level I: Up to $46,000.00 Level II: Up to $50,000.00 Job Description Location: Central Office - 123 Robert S. Kerr, Oklahoma City Salary: $46,000.00 - $50,000.00 Full Time /Part Time: Full Time Primary Hours: 8:00 am - 5:00 pm Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Position Description: The Oklahoma Lead Poisoning Prevention Program Case Coordinator will provide support to the Oklahoma Childhood (OCLPPP) and Adult Blood (ABLES) Lead Programs within Screening and Special Services by providing case management services that are timely, effective, efficient, equitable, and client-centered while maintaining confidentiality within continuum of care or HIPAA guidelines, as applicable. This position will provide families with education regarding lead exposure including prevention, necessity of follow-up testing, cost-effective interventions, resources to assist with lead abatement or lead reduction available, etc. Also, position will work with private providers, county health departments, Head Start programs, and the like to provide educational resources, learning opportunities, and encourage screening of children for blood lead in Oklahoma. Duties: Schedules and conducts in-home environmental investigations in the homes of children with elevated blood lead levels and collects for analysis samples to determine lead content and source of exposure. Assist in preparing sample collection during environmental investigations and sends to laboratory for analysis. Assist in preparing written reports based on laboratory results documenting sources of lead found, recommendations to reduce or remove lead exposure, and provide recommendations or refer outside agencies for additional resources. Will maintain client records by entering appropriate data, patient information, progress, case notes, referrals, etc., into the Healthy Homes and Lead Poisoning Surveillance Systems (HHLPSS). Assists in assessing, reporting, and recording health status and follow-up related to lead. Links patients’ families to necessary and appropriate resources that are culturally appropriate, and community based. Develops and implements appropriate aspects of plan of care related to removal of potential sources of lead exposure, nutrition, hygiene as related to lead. Completes intake assessment questionnaires for environmental investigations and reports appropriate patient information to Program Manager. Sends quarterly activity reports of lead-based paint activities conducted as a certified risk assessor/inspector to the Department of Environmental Quality. Teaches basic lead risk identification and follow-up skills and related principles to other staff through demonstrations, presentations, or workshops. Conducts presentations pertaining to the program’s mission and goals to community and professional groups. Participates in writing grant applications and reports. Expands job knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks and participating in professional organizations. Obtains certification as a Lead Risk Assessor/Inspector through the Department of Environmental Quality. (Must be able to take and pass Lead Risk assessor test within one year of employment, if not already certified as Lead Risk Assessor) Improves case management services by studying, evaluation, and re-designing processes; implementing changes; rewriting policies and procedures, when applicable and required. Some out-of-state travel required. Minimum Qualifications: Level I: Bachelor's degree and have one year of experience in lead, asbestos, environmental remediation work, construction, or related fields, or have an equivalent combination of education and experience. Level II: Bachelor's degree and at least two years of experience in lead, asbestos, environmental remediation work, construction, or a related field. Additionally, you must be certified as a Lead Risk Assessor/Inspector by the Department of Environmental Quality. There is no substitution for the certification. Preferred Qualifications: Spanish speaking a plus. Previous experience with investigations, report writing, case management experience. Professional experience in public health, social work, child welfare, probation and parole, employment services, community-based services, community outreach, project management, case management, nursing, or communications. Physical Demands and Work Environment: This position is typically performed in an office setting with a climate-controlled setting and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position also requires travel to client’s homes to conduct environmental investigations and collect samples both inside and outside the homes. The activities will require bending, carrying equipment, stooping, climbing, reaching. This position requires long periods of sitting and daily use of computer and phone. Work related travel is required. Telework: This position may be eligible for Hybrid Telework and is subject to OSDH policy and supervisor’s discretion. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Palm Desert Campus Location Under the work direction of physicians, nurse practitioners, physician assistants, registered nurses or other similar licensed professionals, the Medical Assistant performs various clinical and medical support functions. The incumbent also performs a variety of standard clinical assistance tasks, as well as administrative and clerical duties in support of the Palm Desert Campus Student Health Center operations. The incumbent may also work occasionally on the San Bernardino campus, as needed. Major duties and responsibilities Under guidance of supervising physician, the incumbent: • Assists healthcare practitioners in the delivery of health exams, clinical procedures and medical treatments by preparing exam and telehealth rooms, obtaining patient data and assisting practitioners • Performs a variety of standard tests and medical technical services not requiring a licensed professional (e.g., vision screening, audiometry and hearing testes, EKGs, peak flow testing spirometry, removal of sutures and bandages) • Removal of sutures and bandages; performs ear lavage • Performs specimen collection by non-invasive techniques (e.g., nasal smears, throat cultures) and CLIA-waived testing ordered by a licensed practitioner • Verifies student eligibility through PeopleSoft for SHC/CAPS access • Answers calls and routes them to appropriate/designated areas • Prioritizes patient phone calls and in-person patient contacts • Schedules appointments for providers, nurses and counselors • Addresses other incoming calls and in-person inquiries and advises students and others about services and routes calls to appropriate resources • Verifies patient demographics; assists with updating of patient information • Applies skills and knowledge of department policies and procedures related to the front office, HIPAA regulations and Accreditation Association for Ambulatory Health Care and the International Accreditation of Counseling Services standards • Handles requests for cancellation and rescheduling of appointments • Interprets provider notes (electronic health records systems) and prioritizes patient follow ups • Handles clinical phone messages for providers and other staff Under guidance of supervising physician, the incumbent: • Administers medications and immunizations • Performs TB skin tests, measures and describes results and refers for interpretation • Performs phlebotomy within the scope of practice for a Medical Assistant in the State of California. • Performs front office reception duties such as greeting, checking in students/patients, assisting students with filling out their intake and other forms in the clinic and online and with the checkout process • Services as cashier for cash and debit/credit cards transactions; collects, posts and processes daily payment transactions • Follows up with status reports for patients • Prepares faxes and other documentation, including health information required for referrals • Provides back-up coverage to San Bernardino Student Health Center and Counseling & Psychological Services clinics • Attends meetings; serves on relevant committees • Engages in professional development activities (including but not limited to, keeping current with the medical assisting field and maintaining competencies relative to the scope of practice) • Completes all department and university required trainings as assigned • Performs other relevant duties as assigned Minimum Qualifications: Required Education and Experience High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities. While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. CSU-specific requirements are as follows: 1. Most common, incumbents are required to possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs. In this case, the supervising CSU physician must verify competencies. OR 2. At the discretion of the student health center director, an in-house campus-training program may be developed according to the guidelines established by the Medical Board of California. In this case, a CSU physician must document and certify in writing that the formal training and clinical practice hours required by the Medical Board of California to perform the duties of a Medical Assistant have been completed successfully. Required Qualifications Knowledge: Knowledge of daily clinic operations; aseptic techniques and requirements; uses, application, and proper operation of various medical supplies and equipment used in performing the duties described above; California laws and regulations pertaining to medical assistants. General knowledge of anatomy and physiology appropriate to the duties assigned; understand the potential hazards or complications resulting from administering medications and how to initiate emergency procedures. Abilities: Ability to demonstrate the proper techniques in administering medications in a variety of manners including intramuscular, intradermal, or subcutaneous methods and by inhalation; proper techniques in performing injections and phlebotomy; competency in performing assigned medical technical support services such as the standard tests and limited procedures described above; maintain effective working relationships with practitioners and other health center support staff; and be sensitive to and communicate effectively with diverse patients. Current AED/CPR certification. Preferred Qualifications • Ability to multi-task and work in a fast-paced environment • Experience working with college students, preferably in a higher education setting Special Conditions While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. If a Medical Assistant is performing phlebotomy outside the regular scope of practice, appropriate phlebotomy certification may be required by the State of California. Medical Assistants may perform only those duties authorized by their supervising licensed physician and surgeon, a licensed podiatrist, or a physician assistant, nurse practitioner or certified nurse-midwife who, in compliance with applicable state regulations, must be present in the facility when the Medical Assistant is performing specific procedures. Compensation and Benefits: Anticipated Hiring Range: $3,338 - $3,505 per month Classification Salary Range: $3,338 - $5,366 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. First review of applications date April 3, 2024, position is open until filled As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Job Summary: Palm Desert Campus Location Under the work direction of physicians, nurse practitioners, physician assistants, registered nurses or other similar licensed professionals, the Medical Assistant performs various clinical and medical support functions. The incumbent also performs a variety of standard clinical assistance tasks, as well as administrative and clerical duties in support of the Palm Desert Campus Student Health Center operations. The incumbent may also work occasionally on the San Bernardino campus, as needed. Major duties and responsibilities Under guidance of supervising physician, the incumbent: • Assists healthcare practitioners in the delivery of health exams, clinical procedures and medical treatments by preparing exam and telehealth rooms, obtaining patient data and assisting practitioners • Performs a variety of standard tests and medical technical services not requiring a licensed professional (e.g., vision screening, audiometry and hearing testes, EKGs, peak flow testing spirometry, removal of sutures and bandages) • Removal of sutures and bandages; performs ear lavage • Performs specimen collection by non-invasive techniques (e.g., nasal smears, throat cultures) and CLIA-waived testing ordered by a licensed practitioner • Verifies student eligibility through PeopleSoft for SHC/CAPS access • Answers calls and routes them to appropriate/designated areas • Prioritizes patient phone calls and in-person patient contacts • Schedules appointments for providers, nurses and counselors • Addresses other incoming calls and in-person inquiries and advises students and others about services and routes calls to appropriate resources • Verifies patient demographics; assists with updating of patient information • Applies skills and knowledge of department policies and procedures related to the front office, HIPAA regulations and Accreditation Association for Ambulatory Health Care and the International Accreditation of Counseling Services standards • Handles requests for cancellation and rescheduling of appointments • Interprets provider notes (electronic health records systems) and prioritizes patient follow ups • Handles clinical phone messages for providers and other staff Under guidance of supervising physician, the incumbent: • Administers medications and immunizations • Performs TB skin tests, measures and describes results and refers for interpretation • Performs phlebotomy within the scope of practice for a Medical Assistant in the State of California. • Performs front office reception duties such as greeting, checking in students/patients, assisting students with filling out their intake and other forms in the clinic and online and with the checkout process • Services as cashier for cash and debit/credit cards transactions; collects, posts and processes daily payment transactions • Follows up with status reports for patients • Prepares faxes and other documentation, including health information required for referrals • Provides back-up coverage to San Bernardino Student Health Center and Counseling & Psychological Services clinics • Attends meetings; serves on relevant committees • Engages in professional development activities (including but not limited to, keeping current with the medical assisting field and maintaining competencies relative to the scope of practice) • Completes all department and university required trainings as assigned • Performs other relevant duties as assigned Minimum Qualifications: Required Education and Experience High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities. While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. CSU-specific requirements are as follows: 1. Most common, incumbents are required to possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs. In this case, the supervising CSU physician must verify competencies. OR 2. At the discretion of the student health center director, an in-house campus-training program may be developed according to the guidelines established by the Medical Board of California. In this case, a CSU physician must document and certify in writing that the formal training and clinical practice hours required by the Medical Board of California to perform the duties of a Medical Assistant have been completed successfully. Required Qualifications Knowledge: Knowledge of daily clinic operations; aseptic techniques and requirements; uses, application, and proper operation of various medical supplies and equipment used in performing the duties described above; California laws and regulations pertaining to medical assistants. General knowledge of anatomy and physiology appropriate to the duties assigned; understand the potential hazards or complications resulting from administering medications and how to initiate emergency procedures. Abilities: Ability to demonstrate the proper techniques in administering medications in a variety of manners including intramuscular, intradermal, or subcutaneous methods and by inhalation; proper techniques in performing injections and phlebotomy; competency in performing assigned medical technical support services such as the standard tests and limited procedures described above; maintain effective working relationships with practitioners and other health center support staff; and be sensitive to and communicate effectively with diverse patients. Current AED/CPR certification. Preferred Qualifications • Ability to multi-task and work in a fast-paced environment • Experience working with college students, preferably in a higher education setting Special Conditions While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. If a Medical Assistant is performing phlebotomy outside the regular scope of practice, appropriate phlebotomy certification may be required by the State of California. Medical Assistants may perform only those duties authorized by their supervising licensed physician and surgeon, a licensed podiatrist, or a physician assistant, nurse practitioner or certified nurse-midwife who, in compliance with applicable state regulations, must be present in the facility when the Medical Assistant is performing specific procedures. Compensation and Benefits: Anticipated Hiring Range: $3,338 - $3,505 per month Classification Salary Range: $3,338 - $5,366 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. First review of applications date April 3, 2024, position is open until filled As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time: