City of Austin, TX
Austin, TX, United States
May 02, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus five (5) years of experience in code enforcement, code administration, building inspections, building construction, planning, or other regulatory or law enforcement capacity enforcing and interpreting codes and regulations, including three (3) years of case management experience. Graduation with an Associate degree or higher degree from an accredited college or university with major coursework in Environmental, Engineering, Urban Planning, Criminal Justice, Building Science, Construction Management, or in a related field may substitute for experience in code enforcement or building construction trade up to two (2) years. Licenses or Certifications: Valid Texas driver license within thirty (30) days of hire. Criminal background check is required. Registered as a Code Enforcement Officer with the State of Texas. Physical Requirements: Ability to bend, lift, walk, carry, or use a force equal to lifting up to fifty (50) pounds. Notes to Applicants The Development Services Department ( DSD ) assists homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes. DSD is seeking a Code Investigator with Commercial and Residential Neighborhood Enforcement division. This position will be primarily responsible for conducting investigations, case management and enforcement on reported property code violations of nuisance abatement, property maintenance, substandard, dangerous building code, zoning code violations and escalated complex cases. Position also serves as field trainer; facilitates evaluations, credentialing, and field training activities for operations personnel; providing support to field staff and coaching with difficult complex cases of code violations. Responsibilities include: adhering to all city codes process and procedures and support of the Code Supervisor as a lead for the following: supervising, reports, day to day operations, time sheet assistance and the preparation and review of complex cases for legal actions. Experience in Communication both orally and in writing is required. The position also performs as an investigative and procedural resource for the assigned zone, and conducts quality reviews on case reports to ensure compliance with internal standards. These may include: interviews with tenants/occupants, neighbors, contractors, workers, or property owners, to evaluate validity, determines if violations are present at the reported property and referrals of code violations to appropriate departments or agencies. Working with the City of Austin provides a number of health and welfare benefits, please click HERE for more information. Additionally, the department will pay for any required or preferred certifications that are obtained or renewed during your employment. Employment Application : Only complete applications will be considered. Be sure your employment history on the application includes your past job titles, employment dates, and a detailed summary of your job duties, functions and responsibilities. Please take the time to ensure that the application is complete to represent your history and skills/abilities. Once a position is closed, no additional applications or application changes will be accepted. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran’s preference. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Driving Requirement: This position requires a valid Texas driver license or the ability to acquire one within thirty (30) days of hire. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range Commensurate Hours Monday - Friday, 8:00 a.m. - 5:00 p.m. Employees may be required to work evenings and weekend hours due to community outreach, board/committee involvement, or departmental business needs. Job Close Date 05/15/2024 Type of Posting Departmental Only Department Development Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive, Austin, TX 78752 - PDC Preferred Qualifications Preferred Experience: Registered as a Code Compliance Officer with the State of Texas or the ability to obtain within 6 months of hire International Code Council ( ICC ) International Zoning Inspector Certification or the ability to obtain within 6 months of hire International Code Council ( ICC ) Property Maintenance and Housing Inspector Certification ( IPMC ) Certification or the ability to obtain within 6 months of hire Familiar with municipal and technical codes Strong communication skills with internal and external customers Strong technical writing skills Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Monitors and facilitates resolution to the field investigations conducted by Code Inspectors. Performs as an investigative and procedural resource for the assigned zone and conducts quality reviews on case reports to ensure compliance with internal standards. Conducts investigations, case management, and enforcement on reported property code violations, which may include interviews with tenants/occupants, neighbors, contractors, workers, or property owners, to evaluate validity. Determines if violations are present at the reported property and refers the code violations to appropriate departments or agencies. Serves as field trainer; facilitates evaluations, credentialing, and field training activities for operations personnel; and ensures proper documentation in writing. Performs research of reported property to determine property ownership, current occupants, and extent of violations. Evaluates research findings to determine appropriate compliance action and determines necessary corrective actions. Coordinates and monitors the improvement or remedy of the violations with the property owners, violators, or other City departments, which includes re-inspections. Coordinates notification of property owners or violators as required by code, regulation, or State statute for any action taken, which includes possible fines, fees, or charges for work performed by City-authorized third-party services. Documents all actions, complying with all division standards, taken from initial investigation through the attainment of compliance, abatement, or judicial/administrative referral. Assists in preparation of cases for legislative, administrative, quasi-judicial, and judicial bodies which may include providing witness testimony. Complies with all applicable security and safety rules, regulations, and standards pertaining to vehicles and personal safety. Responds to inquiries regarding registered complaints and their results. Attends special meetings, which may include presenting/providing information related to code compliance. Initiates quality assessments and facilitates process improvements based on documented findings. Performs post-disaster assessment of debris volume for collection services. Complies with all applicable department and division security and safety rules, regulations, and standards pertaining to vehicle and personal safety. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the principles, interpretation, and administration of applicable policies; codes; and municipal, State, and Federal regulations and guidelines. Knowledge of investigative techniques, procedures, and reporting. Knowledge of the methods required in reading and interpreting maps, building plans, and site plans. Knowledge of applying land use codes and ordinances, which includes, but is not limited to, research and the use of site plans. Knowledge of the coordination and integration of the investigative function with other operations, the department, and the City. Knowledge of data entry and retrieval procedures. Skill in organization. Skill in evaluating research to determine applicable ordinances, codes, regulations, and statutes. Skill in communicating orally subject matter case testimony before a governing or judicial body. Skill in written and oral communication of any violation and the requirements for its improvement or rehabilitation to architects, contractors, developers, other City staff, and the public to achieve voluntary compliance. Skill in making accurate measurements and computations. Skill in preparing clear and concise written reports, and in presenting quantitative and qualitative data to provide timely management information. Skill in recordkeeping. Skill in using effective time management to meet Federal, State, City, department, and division-mandated deadlines. Skill in using a digital camera, laptop or notebook computer, and appropriate software applications, principally Microsoft Office products. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum Qualifications for this position are: Graduation from an accredited high school or equivalent, plus five (5) years of experience in code enforcement, code administration, building inspections, building construction, planning, or other regulatory or law enforcement capacity enforcing and interpreting codes and regulations, including three (3) years of case management experience. Graduation with an Associate degree or higher degree from an accredited college or university with major coursework in Environmental, Engineering, Urban Planning, Criminal Justice, Building Science, Construction Management, or in a related field may substitute for experience in code enforcement or building construction trade up to two (2) years. Do you meet the Minimum Qualifications for the position? Yes No * Are you a current Development Services Department employee? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * This position requires a Valid Texas driver’s license within thirty (30) days of hire. Do you have a Valid Texas driver’s license or if selected for this position, do you have the ability to acquire a Valid Texas driver’s license within thirty (30) days of hire? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you a registered as a Code Enforcement Officer with the State of Texas? Yes No * This position involves tasks that may include bending, lifting, walking, carrying, or using a force equal to lifting up to fifty (50) pounds. Do you have the ability to perform these tasks with or without reasonable accommodations? Yes No * Are you currently registered as a Code Compliance Officer with the State of Texas or have the ability to obtain within 6 months of employment? Yes No, but I am eligible to become certified * Do you possess a current International Zoning Inspector Certification or are you able to obtain an International Zoning Inspector Certification within 6 months of hire? Yes No * Do you possess an International Code Council’s Property Maintenance and Housing Inspector Certification or do you have the ability to obtain within 6 months of hire? Yes No * Please describe your familiarity with municipal and technical codes. (Open Ended Question) * Please describe in detail your experience providing customer service to both internal and external customers and facilitating the resolution of customer issues. (Open Ended Question) * Do you have strong technical writing skills? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents