Enterprise Infrastructure Analyst (504217)

  • California State University (CSU) Chancellor's Office
  • Long Beach, California
  • Oct 31, 2021
Full Time Information Technology and Communication Services

Job Description


Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Enterprise Infrastructure Analyst. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.


The salary range for this classification is $4,372 to $10,792 per month.


Analyst/Programmer - Career

Position Information

The California State University, Office of the Chancellor, is seeking an Enterprise Infrastructure Analyst to act as part of the California State University (CSU) Information Technology Services (ITS) team, this position will be responsible for administration, management, and maintenance of the CSU's Common Management System (CMS) PeopleSoft Human Resources, Campus Solutions and Finance Applications, and third-party interfaces for business continuity, optimal performance, and system capacity. As a member of the ITS Technical Services team, participate in projects, documentation, and support of the Enterprise Systems. These projects require collaboration and coordination of effort and resources with the CMS teams, 23 campuses, vendors, contractors, and hosting partners. The Enterprise Infrastructure Analyst will provide coverage for after-hours (including weekends) on-call support as required.


Under the general direction of the Manager, Infrastructure Services, the Enterprise Infrastructure Analyst will participate in the development, testing, troubleshooting, and implementation of PeopleSoft infrastructure and integration with third-party vendor applications. Typical duties to include:

-Provides technical support for production and development issues related to the CMS PeopleSoft enterprise environments, third-party applications, and interfaces.

-Responsibilities include system configuration, maintenance, and administration of the CSU's CMS PeopleSoft applications.

-Installation, monitoring, and integration of third-party applications with PeopleSoft.

-Continuous system monitoring and management; load balancing and capacity management of the Infrastructure.

-Support activities for Move-to-Productions for major applications and tools upgrades. These include installing PeopleSoft components (PIAs and Application domains) before or during the upgrades.

-Maintain awareness of all Oracle and PeopleSoft software updates and coordinate implementation with Technical Services and Development teams.

-Implement and improve on existing system practices and processes. Develop procedures and technical documentation for process improvement.

-Script and automate routine maintenance tasks as appropriate.

-Provides coverage for after-hours on-call support as required.

The Enterprise Infrastructure Analyst is also responsible for any other duties as assigned. In addition, the incumbent is responsible for keeping current in the industry, including technology changes, trends, and best practices. The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor.

On-call responsibilities: The Technical Services team provides 24/7 production support, which is administered through a rotating on-call schedule. Staff is expected to respond to issues/problems/tasks off-hours and weekends during their assignment period.


This position requires:

-This position requires a bachelor's degree in computer science or a related field (or equivalent combination of education and experience).

-Requires 2-3 years' experience with support, installation, administration, and maintenance of Enterprise systems like PeopleSoft on a large scale and supporting tools for those environments, including PeopleTools, SQR, Application Engine, etc. Configuration Manager, Process Scheduler, PeopleCode, and Data Mover.

-Requires 2-3 years of experience managing and administering Web Servers (Preferably WebLogic) and Middleware Technologies.

-Proficiency with LINUX operating system.

-Proficiency in high-level scripting languages (Python preferred) as well as script environments such as Korn and BASH.

-Working knowledge of TCP, IP, and other network protocols. Familiarity with DNS, DHCP, and other network services.

-Experience with the following 3rd party tools is preferred; Citrix, Repliweb, and Control-M.

-Ability to write analytical design documents or review design documents provided by others in support of designing large scale Enterprise Systems.

-Excellent written, verbal, and interpersonal communication skills are needed to work effectively with a wide variety of ITS clients, outside consultants, and vendors.

-Strong organizational and leadership skills

-Knowledge and understanding

Application Period

Priority consideration will be given to candidates who apply by September 13, 2021. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.


This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

COVID19 Vaccination Requirement

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/


The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix

Closing Date/Time: Open until filled

Job Address

Long Beach, California 90802 United States View Map