Position Description Scheduled Salary Increases : Step 6 effective 7/8/24 ( Child Support Attorney I: $75,218 - $96,044 Annually) Step 6 effective 7/8/24 ( Child Support Attorney II: $87,802 - $112,034 Annually) Step 6 effective 7/8/24 (Child Support Attorney III: $105,326 - $134,446 Annually ) APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME Child Support Attorney Annual Salaries Child Support Attorney I: $75,218.00 - $91,468.00 Annually Child Support Attorney II: $87,802.00 - $106,704.00 Annually Child Support Attorney III: $105,326.00 - $128,050.00 Annually Remote Work Availability This position allows for limited remote work opportunities. Some exceptions to remote work apply and may include court appearances and necessary in-office work. The Fresno County Department of Child Support Services is offering an exceptional career opportunity for individuals interested in the position of Child Support Attorney I/II/III . Child Support Attorneys perform professional legal services in the preparation and litigation of a variety of child support matters; and perform related work as required. Incumbents assigned to the Child Support Attorney II/III levels are expected to handle a more complex caseload and exercise greater independence. As a condition of employment, candidate's child support case, education, and employment histories, along with any criminal records will be reviewed. A live scan fingerprint check will also be required. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Please click the links below to review the Samples of Duties for each level: Child Support Attorney I Child Support Attorney II Child Support Attorney III Knowledge, Skills and Abilities Please click the links below to review the Knowledge, Skills and Abilities for each level: Child Support Attorney I Child Support Attorney II Child Support Attorney III Minimum Qualifications Child Support Attorney I: License : Active membership, in good standing, with the State Bar of California. Child Support Attorney II: License : Active membership, in good standing, with the State Bar of California. Experience : One (1) year as a practicing attorney-at-law. The experience must be acceptable to the Director of Child Support Services. Child Support Attorney III: License : Active membership, in good standing, with the State Bar of California. Experience : Two (2) years as a practicing attorney-at-law. The experience must be acceptable to the Director of Child Support Services. In addition to the above, the following is also required : Note : Incumbents must obtain and maintain Federal Bureau of Investigation (FBI) and Department of Justice (DOJ) clearance as a condition of employment. HOW TO APPLY : Applications for this recruitment must be submitted via e-mail only . Please email a Comprehensive Resume (Include State Bar License Number) to DCSSAttorneyApp@fresnocountyca.gov . Note : Do not submit application materials to Fresno County Human Resources and do not apply at FresnoCountyJobs.com. All inquires regarding this position must be addressed to DCSSAttorneyApp@fresnocountyca.gov . Apply immediately; application materials will be reviewed until the position is filled. If selected , a completed Fresno County Employment Application must be provided prior to appointment. Bar number must be clearly identified on the employment application. FOR MORE INFORMATION, PLEASE CONTACT : Kari Gilbert, Director Department of Child Support Services 2220 Tulare Street Suite 1900 Fresno, California 93721 DCSSAttorneyApp@fresnocountyca.gov The Department of Child Support Services hours are Monday through Friday, 8:30 a.m. to 4:00 p.m., excluding holidays. For additional information, please call (559) 600-2500. For the safety of our employees, the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Department of Child Support Services at (559) 600-2500. Equal Employment Opportunity Employer Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Scheduled Salary Increases : Step 6 effective 7/8/24 ( Child Support Attorney I: $75,218 - $96,044 Annually) Step 6 effective 7/8/24 ( Child Support Attorney II: $87,802 - $112,034 Annually) Step 6 effective 7/8/24 (Child Support Attorney III: $105,326 - $134,446 Annually ) APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME Child Support Attorney Annual Salaries Child Support Attorney I: $75,218.00 - $91,468.00 Annually Child Support Attorney II: $87,802.00 - $106,704.00 Annually Child Support Attorney III: $105,326.00 - $128,050.00 Annually Remote Work Availability This position allows for limited remote work opportunities. Some exceptions to remote work apply and may include court appearances and necessary in-office work. The Fresno County Department of Child Support Services is offering an exceptional career opportunity for individuals interested in the position of Child Support Attorney I/II/III . Child Support Attorneys perform professional legal services in the preparation and litigation of a variety of child support matters; and perform related work as required. Incumbents assigned to the Child Support Attorney II/III levels are expected to handle a more complex caseload and exercise greater independence. As a condition of employment, candidate's child support case, education, and employment histories, along with any criminal records will be reviewed. A live scan fingerprint check will also be required. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Please click the links below to review the Samples of Duties for each level: Child Support Attorney I Child Support Attorney II Child Support Attorney III Knowledge, Skills and Abilities Please click the links below to review the Knowledge, Skills and Abilities for each level: Child Support Attorney I Child Support Attorney II Child Support Attorney III Minimum Qualifications Child Support Attorney I: License : Active membership, in good standing, with the State Bar of California. Child Support Attorney II: License : Active membership, in good standing, with the State Bar of California. Experience : One (1) year as a practicing attorney-at-law. The experience must be acceptable to the Director of Child Support Services. Child Support Attorney III: License : Active membership, in good standing, with the State Bar of California. Experience : Two (2) years as a practicing attorney-at-law. The experience must be acceptable to the Director of Child Support Services. In addition to the above, the following is also required : Note : Incumbents must obtain and maintain Federal Bureau of Investigation (FBI) and Department of Justice (DOJ) clearance as a condition of employment. HOW TO APPLY : Applications for this recruitment must be submitted via e-mail only . Please email a Comprehensive Resume (Include State Bar License Number) to DCSSAttorneyApp@fresnocountyca.gov . Note : Do not submit application materials to Fresno County Human Resources and do not apply at FresnoCountyJobs.com. All inquires regarding this position must be addressed to DCSSAttorneyApp@fresnocountyca.gov . Apply immediately; application materials will be reviewed until the position is filled. If selected , a completed Fresno County Employment Application must be provided prior to appointment. Bar number must be clearly identified on the employment application. FOR MORE INFORMATION, PLEASE CONTACT : Kari Gilbert, Director Department of Child Support Services 2220 Tulare Street Suite 1900 Fresno, California 93721 DCSSAttorneyApp@fresnocountyca.gov The Department of Child Support Services hours are Monday through Friday, 8:30 a.m. to 4:00 p.m., excluding holidays. For additional information, please call (559) 600-2500. For the safety of our employees, the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Department of Child Support Services at (559) 600-2500. Equal Employment Opportunity Employer Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information CHILD SUPPORT SERVICES DEPARTMENT EXAM NUMBER: N9284C FILING DATE: FILING WILL START WEDNESDAY, JULY 12 , 2023, AT 8:30 A.M. (PT) UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. REPOSTING INFORMATION: This announcement is a repost to update information in the following section: Examination Content. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY Click here for more information DEFINITION: Under general supervision, performs beginning level legal work for the Child Support Services Department pursuant to Title IV-D of the Social Security Act, which includes, but is not limited to determining parentage and modifying and enforcing child support obligations. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a higher-level attorney and are characterized by the performance of the less difficult legal tasks involved in handling child support cases . Incumbents are given a variety of legal assignments and are expected to develop progressively increasing skills in caseload management, the preparation of pleadings, legal strategy and trial advocacy. Incumbents must demonstrate knowledge of the principles of law, trial procedure, and their application, including California Welfare and Institutions Code, Family Code, Civil Code, Evidence Code, and the rules of court, knowledge of legal research methods and have the ability to present statements of fact, law and argument clearly and logically in both written and oral format. Incumbents in this class serve a one-year probationary period. Essential Job Functions Handles routine civil paternity and support litigation heard in the Superior Court. Handles routine workers compensation and unemployment insurance proceedings for purposes of asserting liens or claims for the recovery of support debts. Initiates and responds to motions, discovery requests and other legal actions and proceedings regarding paternity and support. Interprets and applies laws, court decisions, local, state and Federal regulations, and other legal authorities for use in the preparation of child support cases. Makes recommendations for appeals of routine child support cases. Confers with custodial parents, non-custodial parents, witnesses and other interested parties regarding cases for purposes of negotiating settlements and/or preparing cases for hearing. Represents the department in administrative hearings, under Family Code Section 17801. Reviews and analyzes financial information from parties and as provided by State, Federal, and other agencies. Performs legal research in specific areas of civil and family law, analyzes legal issues in pending cases and reports findings and conclusions. Prepares judgments, orders, stipulations and other legal documents necessary to establish and enforce paternity and support. Provides legal guidance to non-attorney staff regarding legal issues involved in prospective paternity and/or support actions. Assist senior level attorneys in preparing for and conducting more complex litigation as needed. Requirements MINIMUM REQUIREMENTS: No experience required. Please see Special Requirement Information below. LICENSE: Admission to practice law in all courts of the State of California. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for this examination, applicants must upload/submit a legible copy of their valid active California State Bar license to practice law in all courts of California OR a copy of online Bar member information print-out from the State Bar of California website with an "Active" status designation. Applicants who have taken the California State Bar, but are waiting on their Bar Cards, must upload a copy of their congratulations letter that reflects the name and address of the applicant completing all the requirements at the time of filing or within fifteen (15) calendar days from application submission. Applicants may upload required and/or additional documents (i.e., copy of degree, certification, transcripts, DD214, etc.) as attachment(s) at the time of filing or within fifteen (15) calendar days of filing. If you are unable to attach the required document(s) to your online application, you may email them to Jillian_Maldonado@cssd.lacounty.gov . Please include your name, employee number (if applicable), examination title, and examination number. APPLICATIONS LACKING THE ABOVE REQUIRED DOCUMENTATION MAY BE REJECTED. Additional Information EXAMINATION CONTENT: This examination will consist of multiple-choice and/or simulation assessments weighted at 100% measuring: Verbal Ability Deductive Reasoning Professional Potential Generating New Ideas Analyzing Information Responsibility Learning Quickly Working to High Quality Standards Coping with Uncertainty Adapting to Change Achievement Willingness to Learn Working Relationships Uses time Efficiently WRITTEN TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Candidates must meet the Minimum Requirements and achieve a passing score of 70% or higher on the written examination in order to be placed on the eligible list. TRANSFER OF ASSESSMENT COMPONENTS: Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains assessment components that may be used in the future for new examinations and your assessment scores may be transferred. NOTE: All test invitations will be sent to candidates via email. It is important that candidates provide a valid email address in their application. Please add Jillian_Maldonado@cssd.lacounty.gov, vcudiamat@hr.lacounty.gov, CSears@hr.lacounty.gov, swang@hr.lacounty.gov, noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests through the Department of Human Resources website at: http://hr.lacounty.gov/. You can also access practice tests for the computerized portion of the test by going to the following website: http://www.shldirect.com/en-us/practice-tests/. While these study guides will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be placed on the eligible list in the order of their scored group for a period of six (6) months following the date of promulgation. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM , DIVERSITY , AND INCLUSION ( ARDI ) : The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Child Support Services Department is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. VACANCY INFORMATION: The resulting eligible list for this examination will be used to fill vacancies throughout the Child Support Services Department as they occur. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application by the end of the filing period. Applications submitted by U.S. Mail, fax, or in person will not be accepted. Apply online by going to https://www.governmentjobs.com/careers/lacounty and clicking on the green "Apply" button at the top right of the posting. You can also track the status of your application using this website. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Jillian_Maldonado@cssd.lacounty.gov , vcudlamat@hr.lacounty.gov , CSears@hr.lacounty.gov, swang@hr.lacounty.gov, noreply@governmentjobs.com and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. No Sharing of User ID and Password: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Special Requirements. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. Incomplete applications will be rejected. Applicants may upload required and/or additional documents (i.e., copy of degree, certification, etc.) as attachments at the time of filing or within 15 calendar days of filing. If you are unable to attach the required documents, you may digitally send them via e-mail to Jillian_Maldonado@cssd.lacounty.gov . Please include your name, employee number, examination title, and examination number in your email. IMPORTANT NOTES: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specifications and Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Testin g Accommodation Information and Coordinator Contact Information If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccomodations@hr.lacounty.gov. You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Jillian N. Maldonado (323) 929-1913 Jillian_Maldonado@cssd.lacounty.gov ADA COORDINATOR: adarequests@hr.lacounty.gov CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 TELETYPE PHONE: (800) 325-0778 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information CHILD SUPPORT SERVICES DEPARTMENT EXAM NUMBER: N9284C FILING DATE: FILING WILL START WEDNESDAY, JULY 12 , 2023, AT 8:30 A.M. (PT) UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. REPOSTING INFORMATION: This announcement is a repost to update information in the following section: Examination Content. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY Click here for more information DEFINITION: Under general supervision, performs beginning level legal work for the Child Support Services Department pursuant to Title IV-D of the Social Security Act, which includes, but is not limited to determining parentage and modifying and enforcing child support obligations. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a higher-level attorney and are characterized by the performance of the less difficult legal tasks involved in handling child support cases . Incumbents are given a variety of legal assignments and are expected to develop progressively increasing skills in caseload management, the preparation of pleadings, legal strategy and trial advocacy. Incumbents must demonstrate knowledge of the principles of law, trial procedure, and their application, including California Welfare and Institutions Code, Family Code, Civil Code, Evidence Code, and the rules of court, knowledge of legal research methods and have the ability to present statements of fact, law and argument clearly and logically in both written and oral format. Incumbents in this class serve a one-year probationary period. Essential Job Functions Handles routine civil paternity and support litigation heard in the Superior Court. Handles routine workers compensation and unemployment insurance proceedings for purposes of asserting liens or claims for the recovery of support debts. Initiates and responds to motions, discovery requests and other legal actions and proceedings regarding paternity and support. Interprets and applies laws, court decisions, local, state and Federal regulations, and other legal authorities for use in the preparation of child support cases. Makes recommendations for appeals of routine child support cases. Confers with custodial parents, non-custodial parents, witnesses and other interested parties regarding cases for purposes of negotiating settlements and/or preparing cases for hearing. Represents the department in administrative hearings, under Family Code Section 17801. Reviews and analyzes financial information from parties and as provided by State, Federal, and other agencies. Performs legal research in specific areas of civil and family law, analyzes legal issues in pending cases and reports findings and conclusions. Prepares judgments, orders, stipulations and other legal documents necessary to establish and enforce paternity and support. Provides legal guidance to non-attorney staff regarding legal issues involved in prospective paternity and/or support actions. Assist senior level attorneys in preparing for and conducting more complex litigation as needed. Requirements MINIMUM REQUIREMENTS: No experience required. Please see Special Requirement Information below. LICENSE: Admission to practice law in all courts of the State of California. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for this examination, applicants must upload/submit a legible copy of their valid active California State Bar license to practice law in all courts of California OR a copy of online Bar member information print-out from the State Bar of California website with an "Active" status designation. Applicants who have taken the California State Bar, but are waiting on their Bar Cards, must upload a copy of their congratulations letter that reflects the name and address of the applicant completing all the requirements at the time of filing or within fifteen (15) calendar days from application submission. Applicants may upload required and/or additional documents (i.e., copy of degree, certification, transcripts, DD214, etc.) as attachment(s) at the time of filing or within fifteen (15) calendar days of filing. If you are unable to attach the required document(s) to your online application, you may email them to Jillian_Maldonado@cssd.lacounty.gov . Please include your name, employee number (if applicable), examination title, and examination number. APPLICATIONS LACKING THE ABOVE REQUIRED DOCUMENTATION MAY BE REJECTED. Additional Information EXAMINATION CONTENT: This examination will consist of multiple-choice and/or simulation assessments weighted at 100% measuring: Verbal Ability Deductive Reasoning Professional Potential Generating New Ideas Analyzing Information Responsibility Learning Quickly Working to High Quality Standards Coping with Uncertainty Adapting to Change Achievement Willingness to Learn Working Relationships Uses time Efficiently WRITTEN TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Candidates must meet the Minimum Requirements and achieve a passing score of 70% or higher on the written examination in order to be placed on the eligible list. TRANSFER OF ASSESSMENT COMPONENTS: Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains assessment components that may be used in the future for new examinations and your assessment scores may be transferred. NOTE: All test invitations will be sent to candidates via email. It is important that candidates provide a valid email address in their application. Please add Jillian_Maldonado@cssd.lacounty.gov, vcudiamat@hr.lacounty.gov, CSears@hr.lacounty.gov, swang@hr.lacounty.gov, noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests through the Department of Human Resources website at: http://hr.lacounty.gov/. You can also access practice tests for the computerized portion of the test by going to the following website: http://www.shldirect.com/en-us/practice-tests/. While these study guides will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be placed on the eligible list in the order of their scored group for a period of six (6) months following the date of promulgation. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM , DIVERSITY , AND INCLUSION ( ARDI ) : The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Child Support Services Department is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. VACANCY INFORMATION: The resulting eligible list for this examination will be used to fill vacancies throughout the Child Support Services Department as they occur. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application by the end of the filing period. Applications submitted by U.S. Mail, fax, or in person will not be accepted. Apply online by going to https://www.governmentjobs.com/careers/lacounty and clicking on the green "Apply" button at the top right of the posting. You can also track the status of your application using this website. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Jillian_Maldonado@cssd.lacounty.gov , vcudlamat@hr.lacounty.gov , CSears@hr.lacounty.gov, swang@hr.lacounty.gov, noreply@governmentjobs.com and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. No Sharing of User ID and Password: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Special Requirements. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. Incomplete applications will be rejected. Applicants may upload required and/or additional documents (i.e., copy of degree, certification, etc.) as attachments at the time of filing or within 15 calendar days of filing. If you are unable to attach the required documents, you may digitally send them via e-mail to Jillian_Maldonado@cssd.lacounty.gov . Please include your name, employee number, examination title, and examination number in your email. IMPORTANT NOTES: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specifications and Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Testin g Accommodation Information and Coordinator Contact Information If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccomodations@hr.lacounty.gov. You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Jillian N. Maldonado (323) 929-1913 Jillian_Maldonado@cssd.lacounty.gov ADA COORDINATOR: adarequests@hr.lacounty.gov CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 TELETYPE PHONE: (800) 325-0778 For detailed information, please click here
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Department of Child Support Services is currently hiring for multiple permanent Child Support Specialist - I positions. This position provides you the opportunity to work for a county that thrives on working collaboratively and overcoming challenges. An ideal candidate will be a team player who wants to make a difference in their community and will embrace the positive culture we foster in this department. If you find satisfaction in accomplishing meaningful tasks, take pride in your work and enjoy continuous professional development you may just be the perfect fit. To learn more about the Child Support Services Department please visit our website - Child Support Services . Depending on area of assignment, telecommute options may be available after completion of the probationary period, subject to approval by the Appointing Authority. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To interview, collect and record a variety of legal and related documents, including financial information from individuals involved in child support cases; to establish support obligation(s) including determining the ability to pay and resolving payment issues; to review cases and payment records for compliance; to prepare and produce court documents specific to child support obligations including payment and medical support; and to initiate remedial steps to assure compliance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Child Support Specialist series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from the Child Support Supervisor and technical and functional supervision from a Senior Child Support Specialist. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct, respond to, or initiate personal and/or telephone interview with involved parties concerning child support matters; collect, review and verify information shown on application forms; maintain case files; draft letters to individuals and agencies to obtain information; contact persons or agencies for information regarding validity of case data and information pertinent to the whereabouts of parents; explain and initiate support agreements with parents and enforce existing support orders. Apply federal, state and local laws, ordinance, rules and procedures to secure current and delinquent child support payments. Compile background documentation and information; examine financial background and determine ability to pay; attempt to secure stipulated agreements.. Prepare, complete and submit routine legal and related documentation and forms in order to establish and/or enforce court orders, including but not limited to orders of examination, contempt citations, writs of execution, wage assignments, summons, complaints, notice of motions and warrants. Locate parents by checking various sources such as current address, past and present employers, commercially prepared reference materials and services and other governmental agency data. Review cases, payment records and complaints concerning failure to provide child support and initiate remedial enforcement actions to assure compliance with court orders. Provide routine support to attorneys in preparation for court including, but not limited to, preparing guideline calculations, contacting parties in an attempt to reach agreements and ensuring their presence at court; attend court hearings and prepare, review and serve court orders. Utilize a variety of local and state-wide databases to locate parents and research information regarding assets, income, and liabilities. Receive and respond to questions regarding general child support laws, court orders, rules, regulations and policies. May be requested to assist with on-the-job training of newly hired staff regarding routine policies and procedures. Complete necessary financial instructions to initiate support processes; conduct audits to ensure correctness of financial information and payments; receive, research and respond to questions from customers. Follow appropriate procedures to protect the rights and confidentiality of parties. Prepare documentation in establishing paternity. Prepare daily logs and evidence for legal staff; review cases and make recommendations for appropriate legal actions; may testify in court regarding case records. Prepare correspondence and maintain files as necessary. Provide general information to the public; make referrals to appropriate agencies regarding enforcement of criminal and civil procedures, visitation and related domestic problems. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible journey level clerical experience that includes substantial public contact involving interviewing customers, obtaining financial and personal history information. Experience preparing legal documents or performing collection duties is desirable. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Modern office procedures, methods and computer equipment. Correct English usage, spelling, grammar and punctuation. Business letter writing. Principles and practices of customer service. Basic mathematical principles. Ability to: Learn proper interviewing techniques and applications. Continuously, review case documents related to child support activities; interview individuals or parties; identify necessary documentation needed per legal requirements; problem solve case status and developments; understand and interpret Department policies and procedures; explain operations to the public. On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; kneel or twist to retrieve files; write or use keyboard to communicate through written means; lift light weight. Learn to plan and maintain adequate records and procedures. Learn to understand and apply complex laws and regulations affecting child support activities. Compose general correspondence and letters. Learn to work independently in the absence of direct supervision; effectively prioritize work and apply sound time management principles. Learn to analyze, evaluate and process customer information including financial data from an extensive case load while ensuring compliance with time frames and regulatory requirements. Perform mathematical calculations accurately and rapidly. Learn to complete and produce a variety of routine legal documents and forms as they relate to the establishment and enforcement of child support. Learn to analyze situations quickly and objectively and to determine proper course of action. Learn to exercise problem-solving abilities with sound independent judgment. Type at a speed necessary for successful job performance. Operate a variety of office equipment including computer equipment, cameras with ancillary equipment, and other equipment. Maintain a calm and unbiased perspective when interviewing customers. Maintain strict confidentiality. Apply principles of customer service. Communicate clearly and concisely, both orally and in writing. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Written Examination (100%) - Testing Tentatively Scheduled for June 6, 2024 - June 10, 2024 After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately five (5) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: 5/20/2024 5:00:00 PM
Apr 20, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Department of Child Support Services is currently hiring for multiple permanent Child Support Specialist - I positions. This position provides you the opportunity to work for a county that thrives on working collaboratively and overcoming challenges. An ideal candidate will be a team player who wants to make a difference in their community and will embrace the positive culture we foster in this department. If you find satisfaction in accomplishing meaningful tasks, take pride in your work and enjoy continuous professional development you may just be the perfect fit. To learn more about the Child Support Services Department please visit our website - Child Support Services . Depending on area of assignment, telecommute options may be available after completion of the probationary period, subject to approval by the Appointing Authority. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To interview, collect and record a variety of legal and related documents, including financial information from individuals involved in child support cases; to establish support obligation(s) including determining the ability to pay and resolving payment issues; to review cases and payment records for compliance; to prepare and produce court documents specific to child support obligations including payment and medical support; and to initiate remedial steps to assure compliance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Child Support Specialist series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from the Child Support Supervisor and technical and functional supervision from a Senior Child Support Specialist. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct, respond to, or initiate personal and/or telephone interview with involved parties concerning child support matters; collect, review and verify information shown on application forms; maintain case files; draft letters to individuals and agencies to obtain information; contact persons or agencies for information regarding validity of case data and information pertinent to the whereabouts of parents; explain and initiate support agreements with parents and enforce existing support orders. Apply federal, state and local laws, ordinance, rules and procedures to secure current and delinquent child support payments. Compile background documentation and information; examine financial background and determine ability to pay; attempt to secure stipulated agreements.. Prepare, complete and submit routine legal and related documentation and forms in order to establish and/or enforce court orders, including but not limited to orders of examination, contempt citations, writs of execution, wage assignments, summons, complaints, notice of motions and warrants. Locate parents by checking various sources such as current address, past and present employers, commercially prepared reference materials and services and other governmental agency data. Review cases, payment records and complaints concerning failure to provide child support and initiate remedial enforcement actions to assure compliance with court orders. Provide routine support to attorneys in preparation for court including, but not limited to, preparing guideline calculations, contacting parties in an attempt to reach agreements and ensuring their presence at court; attend court hearings and prepare, review and serve court orders. Utilize a variety of local and state-wide databases to locate parents and research information regarding assets, income, and liabilities. Receive and respond to questions regarding general child support laws, court orders, rules, regulations and policies. May be requested to assist with on-the-job training of newly hired staff regarding routine policies and procedures. Complete necessary financial instructions to initiate support processes; conduct audits to ensure correctness of financial information and payments; receive, research and respond to questions from customers. Follow appropriate procedures to protect the rights and confidentiality of parties. Prepare documentation in establishing paternity. Prepare daily logs and evidence for legal staff; review cases and make recommendations for appropriate legal actions; may testify in court regarding case records. Prepare correspondence and maintain files as necessary. Provide general information to the public; make referrals to appropriate agencies regarding enforcement of criminal and civil procedures, visitation and related domestic problems. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible journey level clerical experience that includes substantial public contact involving interviewing customers, obtaining financial and personal history information. Experience preparing legal documents or performing collection duties is desirable. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Modern office procedures, methods and computer equipment. Correct English usage, spelling, grammar and punctuation. Business letter writing. Principles and practices of customer service. Basic mathematical principles. Ability to: Learn proper interviewing techniques and applications. Continuously, review case documents related to child support activities; interview individuals or parties; identify necessary documentation needed per legal requirements; problem solve case status and developments; understand and interpret Department policies and procedures; explain operations to the public. On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; kneel or twist to retrieve files; write or use keyboard to communicate through written means; lift light weight. Learn to plan and maintain adequate records and procedures. Learn to understand and apply complex laws and regulations affecting child support activities. Compose general correspondence and letters. Learn to work independently in the absence of direct supervision; effectively prioritize work and apply sound time management principles. Learn to analyze, evaluate and process customer information including financial data from an extensive case load while ensuring compliance with time frames and regulatory requirements. Perform mathematical calculations accurately and rapidly. Learn to complete and produce a variety of routine legal documents and forms as they relate to the establishment and enforcement of child support. Learn to analyze situations quickly and objectively and to determine proper course of action. Learn to exercise problem-solving abilities with sound independent judgment. Type at a speed necessary for successful job performance. Operate a variety of office equipment including computer equipment, cameras with ancillary equipment, and other equipment. Maintain a calm and unbiased perspective when interviewing customers. Maintain strict confidentiality. Apply principles of customer service. Communicate clearly and concisely, both orally and in writing. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Written Examination (100%) - Testing Tentatively Scheduled for June 6, 2024 - June 10, 2024 After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately five (5) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: 5/20/2024 5:00:00 PM
California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. CLASSIFICATION TITLE: Instructional Support Technician I UNION CODE: R09 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $3,815 - $4,500 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $3,815 - $6,620 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values. Under general supervision of the Dean of the School of NSME, with daily lead direction from the Chair of Physics and Engineering, the Instructional Support Technician I performs comprehensive technical support by providing materials, supplies, equipment-related logistical support, and technical expertise for a variety of lower and upper division laboratory courses, and research activities for the Department of Physics and Engineering. DUTIES & RESPONSIBILITIES: Physics and Engineering Laboratory Course Support Collaborate with the department chair and course team leaders to ensure preparation of lab supplies and equipment. Organize and schedule the preparation and provision of materials, supplies, and technical and non-technical equipment for laboratory courses. Oversee and/or assist in the removal of equipment after the laboratory session. Prepare samples and materials and provide technical assistance for undergraduate, graduate, and faculty research. Assist with the preparation of materials and equipment for specific instructional projects. Assist faculty in developing new instructional activities and demonstrations by acting as a resource person for materials and equipment utilization. Oversee student assistants. Physics and Engineering Laboratory Maintenance and Supplies Ensure that equipment and supply storage and laboratories are clean and orderly. Adjust and calibrate technical equipment (if possible). Communicate equipment needs or problems when repairs are required. Procure materials, supplies, and equipment as needed. Issue and monitor use of materials, supplies, and equipment. Maintain inventories of supplies and equipment. Take inventory of equipment and accessory items and maintain the electronic inventory database. Conduct annual audit of equipment and accessory items. Ensure Safe Environment Support and follow university safety protocols. Collaborate with the NSME Safety Officer. Serve as a member of the campus emergency response team and the NSME Safety Committee. Establish protocols for safe and effective use of equipment and monitor safety conditions. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to two (2) years of recent (within three years) experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to physics, engineering, or a related discipline. OR: Equivalent two (2) years of college with 16 semester units in physics, engineering, or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for one (1) year of the required experience. OR: Equivalent to four (4) years of college with 16 semester units in physics, engineering or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for the required experience. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to perform detailed work independently and efficiently with a high degree of accuracy in a high-volume, deadline driven environment. Ability to apply independent judgement, discretion, and initiative in performing job duties under general supervision. Ability to adapt to changing environments and demands, handle multiple projects simultaneously, and work independently. Ability to make minor repairs to instructional and scientific equipment in the school including universal testing machines, hardness testers, microscopes, ovens and furnaces, electronic testing equipment, turbines, pumps, fluid machines, compressors, and standard workshop equipment. Ability to independently locate parts and system information. Working understanding of physics and engineering as utilized in scientific laboratories and instruments. Knowledge of the materials and supplies related to the curriculum, their characteristics and uses. Understanding of health and safety issues related to scientific instrument and equipment operation. Knowledge of principles of providing support services. Ability to evaluate the materials and supplies used. Ability to operate scientific or highly technical equipment and to interpret results. Ability to plan activities and prepare schedules. Ability to use methods, techniques and skills related to the discipline in preparing specialized materials. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Bachelor’s degree in physics, engineering, or related discipline. Knowledge of transformers, motors, generators, and other technical machinery. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: MEDIUM WORK - up to 40% of the activities involve sitting, standing, squatting, kneeling, or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Dec 12 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. CLASSIFICATION TITLE: Instructional Support Technician I UNION CODE: R09 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $3,815 - $4,500 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $3,815 - $6,620 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values. Under general supervision of the Dean of the School of NSME, with daily lead direction from the Chair of Physics and Engineering, the Instructional Support Technician I performs comprehensive technical support by providing materials, supplies, equipment-related logistical support, and technical expertise for a variety of lower and upper division laboratory courses, and research activities for the Department of Physics and Engineering. DUTIES & RESPONSIBILITIES: Physics and Engineering Laboratory Course Support Collaborate with the department chair and course team leaders to ensure preparation of lab supplies and equipment. Organize and schedule the preparation and provision of materials, supplies, and technical and non-technical equipment for laboratory courses. Oversee and/or assist in the removal of equipment after the laboratory session. Prepare samples and materials and provide technical assistance for undergraduate, graduate, and faculty research. Assist with the preparation of materials and equipment for specific instructional projects. Assist faculty in developing new instructional activities and demonstrations by acting as a resource person for materials and equipment utilization. Oversee student assistants. Physics and Engineering Laboratory Maintenance and Supplies Ensure that equipment and supply storage and laboratories are clean and orderly. Adjust and calibrate technical equipment (if possible). Communicate equipment needs or problems when repairs are required. Procure materials, supplies, and equipment as needed. Issue and monitor use of materials, supplies, and equipment. Maintain inventories of supplies and equipment. Take inventory of equipment and accessory items and maintain the electronic inventory database. Conduct annual audit of equipment and accessory items. Ensure Safe Environment Support and follow university safety protocols. Collaborate with the NSME Safety Officer. Serve as a member of the campus emergency response team and the NSME Safety Committee. Establish protocols for safe and effective use of equipment and monitor safety conditions. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to two (2) years of recent (within three years) experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to physics, engineering, or a related discipline. OR: Equivalent two (2) years of college with 16 semester units in physics, engineering, or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for one (1) year of the required experience. OR: Equivalent to four (4) years of college with 16 semester units in physics, engineering or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for the required experience. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to perform detailed work independently and efficiently with a high degree of accuracy in a high-volume, deadline driven environment. Ability to apply independent judgement, discretion, and initiative in performing job duties under general supervision. Ability to adapt to changing environments and demands, handle multiple projects simultaneously, and work independently. Ability to make minor repairs to instructional and scientific equipment in the school including universal testing machines, hardness testers, microscopes, ovens and furnaces, electronic testing equipment, turbines, pumps, fluid machines, compressors, and standard workshop equipment. Ability to independently locate parts and system information. Working understanding of physics and engineering as utilized in scientific laboratories and instruments. Knowledge of the materials and supplies related to the curriculum, their characteristics and uses. Understanding of health and safety issues related to scientific instrument and equipment operation. Knowledge of principles of providing support services. Ability to evaluate the materials and supplies used. Ability to operate scientific or highly technical equipment and to interpret results. Ability to plan activities and prepare schedules. Ability to use methods, techniques and skills related to the discipline in preparing specialized materials. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Bachelor’s degree in physics, engineering, or related discipline. Knowledge of transformers, motors, generators, and other technical machinery. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: MEDIUM WORK - up to 40% of the activities involve sitting, standing, squatting, kneeling, or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Dec 12 2023 Pacific Standard Time Applications close: Closing Date/Time:
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. INFORMATION TECHNOLOGIES The Information Technologies staff delivers creative, practical solutions and services in support of the current and future technological needs of El Dorado County. The Technical Services division provides installation, customization, maintenance and support of hardware and software for the Enterprise Server (IBM zBC12 and related equipment) and its subsystems, including z/OS, CICS/TS, Enterprise COBOL, M204, other IBM program products and multiple independent software vendor packages. Additionally provides installation, customization, maintenance and database administration support for County users of DB2 and M204. The unit provides first the level technical support to members of IT staff and County departments. THE OPPORTUNITY Use your IT skills to provide technical support to County-wide technology program clients on a diverse range of personal computer, hardware, software, and peripheral issues and/or provide training and assistance on standard applications used throughout the County. You will receive and triage incoming requests from clients by asking diagnostic questions to identify the nature of the issue and establishing problem priority. The Selected candidate will have the opportunity to: Serve as first-level responder by performing routine duties such as resetting passwords, and diagnosing and fixing routine desktop hardware and software or communication connectivity issues; resolve issues within prescribed timelines, or refer to higher level technical or professional staff for further investigation and resolution. Provide second-level assistance by conducting an on-site assessment of the issue; investigate, troubleshoot, evaluate and resolve routine computer hardware, software, and peripheral equipment problems; as applicable, refer issue to higher level technical and professional staff for more complex problem resolution. Enter service related information into automated work management system, ensuring system is updated when actions are taken; maintain accurate records and files; document progress and procedures performed; generate systems reports on a periodic basis. Continuously monitor the status of assigned work orders and ensures clients are updated on the time frame for resolution. Install and configure desktop computers, hardware, and software; load and test specialized applications and security devices; apply software patches; ensure connectivity to network and communication systems. For a full description of duties and responsibilities, please review the job description here . Human resources will assess your application to determine if you are minimally qualified using the following recommendations: Any combination of the required training and experience that would provide the required knowledge, skills, and abilities is qualifying. Information Technology Customer Support Specialist I : Equivalent to an associate degree from an accredited educational institution with major coursework information technology, computer science, or a related field; AND One (1) year of experience providing technical support to users of desktop computer hardware and software and/or providing training to users of standard software. Information Technology Customer Support Specialist II : Equivalent to an associate degree from an accredited educational institution with major coursework information technology, computer science, or a related field; AND Three (3) years of experience providing technical support to users of desktop computer hardware and software and/or providing training to users of standard software; OR Two (2) years of experience at a level equivalent to the County's class of Information Technology Customer Support Specialist I. Additional technical support and/or training experience beyond the required experience listed above may be substituted for the required education on the basis of one (1) year of experience is equivalent to 30 semester (or 45 quarter) units. Possession of nationally recognized certification(s) in the fields of information technology, computer science, or a closely related field may be substituted for some or all of the required education. Other Requirements Possession of, or ability to obtain, a valid California Driver's License by time of appointment and a satisfactory driving record. Click here to view the minimum qualifications for IT Customer Support Specialist I/II, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, contact Kelly Gatchet in Human Resources at kelly.gatchet@edcgov.us . Click Here to get tips for applying with the County RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Evaluation A training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for IT Customer Support Specialist. This recruitment will establish a list for the purpose of filling current and future full time, part time, and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer. If you are interested in the position of IT Customer Support Specialist, please submit your application. We currently have the following vacancies: One (1) full time vacancy in the Information Technologies Department located in Placerville, CA. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include drug testing; a positive test may result in revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems Employees who are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERS Retirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 5/1/2024 11:59 PM Pacific
Apr 18, 2024
Full Time
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. INFORMATION TECHNOLOGIES The Information Technologies staff delivers creative, practical solutions and services in support of the current and future technological needs of El Dorado County. The Technical Services division provides installation, customization, maintenance and support of hardware and software for the Enterprise Server (IBM zBC12 and related equipment) and its subsystems, including z/OS, CICS/TS, Enterprise COBOL, M204, other IBM program products and multiple independent software vendor packages. Additionally provides installation, customization, maintenance and database administration support for County users of DB2 and M204. The unit provides first the level technical support to members of IT staff and County departments. THE OPPORTUNITY Use your IT skills to provide technical support to County-wide technology program clients on a diverse range of personal computer, hardware, software, and peripheral issues and/or provide training and assistance on standard applications used throughout the County. You will receive and triage incoming requests from clients by asking diagnostic questions to identify the nature of the issue and establishing problem priority. The Selected candidate will have the opportunity to: Serve as first-level responder by performing routine duties such as resetting passwords, and diagnosing and fixing routine desktop hardware and software or communication connectivity issues; resolve issues within prescribed timelines, or refer to higher level technical or professional staff for further investigation and resolution. Provide second-level assistance by conducting an on-site assessment of the issue; investigate, troubleshoot, evaluate and resolve routine computer hardware, software, and peripheral equipment problems; as applicable, refer issue to higher level technical and professional staff for more complex problem resolution. Enter service related information into automated work management system, ensuring system is updated when actions are taken; maintain accurate records and files; document progress and procedures performed; generate systems reports on a periodic basis. Continuously monitor the status of assigned work orders and ensures clients are updated on the time frame for resolution. Install and configure desktop computers, hardware, and software; load and test specialized applications and security devices; apply software patches; ensure connectivity to network and communication systems. For a full description of duties and responsibilities, please review the job description here . Human resources will assess your application to determine if you are minimally qualified using the following recommendations: Any combination of the required training and experience that would provide the required knowledge, skills, and abilities is qualifying. Information Technology Customer Support Specialist I : Equivalent to an associate degree from an accredited educational institution with major coursework information technology, computer science, or a related field; AND One (1) year of experience providing technical support to users of desktop computer hardware and software and/or providing training to users of standard software. Information Technology Customer Support Specialist II : Equivalent to an associate degree from an accredited educational institution with major coursework information technology, computer science, or a related field; AND Three (3) years of experience providing technical support to users of desktop computer hardware and software and/or providing training to users of standard software; OR Two (2) years of experience at a level equivalent to the County's class of Information Technology Customer Support Specialist I. Additional technical support and/or training experience beyond the required experience listed above may be substituted for the required education on the basis of one (1) year of experience is equivalent to 30 semester (or 45 quarter) units. Possession of nationally recognized certification(s) in the fields of information technology, computer science, or a closely related field may be substituted for some or all of the required education. Other Requirements Possession of, or ability to obtain, a valid California Driver's License by time of appointment and a satisfactory driving record. Click here to view the minimum qualifications for IT Customer Support Specialist I/II, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, contact Kelly Gatchet in Human Resources at kelly.gatchet@edcgov.us . Click Here to get tips for applying with the County RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Evaluation A training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for IT Customer Support Specialist. This recruitment will establish a list for the purpose of filling current and future full time, part time, and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer. If you are interested in the position of IT Customer Support Specialist, please submit your application. We currently have the following vacancies: One (1) full time vacancy in the Information Technologies Department located in Placerville, CA. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include drug testing; a positive test may result in revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems Employees who are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERS Retirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 5/1/2024 11:59 PM Pacific
Contra Costa County, CA
Martinez, California, United States
The Position I-Level II-Level $19.52 - $23.73 Hourly $21.40 - $26.02 Hourly $3,383.67 - $4,112.87 Monthly $3,710.04 - $4,509.58 Monthly $40,604.04 - $49,354.44 Annually $44,520.48 - $54,114.96 Annually The Board of Supervisors have authorized the following future salary increases for this classification: 5% on July 1, 2023 | 5% on July 1, 2024 | 5% on July 1, 2025 No one can understand mental health challenges quite like someone who has faced them. Contra Costa Health Services is changing the way our county responds to people in a behavioral health crisis and people with lived experience will make this vision a reality. A3 is an innovative approach to provide timely and appropriate behavioral health crisis services to anyone, anywhere at anytime in Contra Costa County. A3 team members triage crisis calls, provide field-based mental health crisis intervention and peer support; and connect people in crisis and their families to services. We Are Hiring People Who: Have lived experience - you or a family member are living with a mental health condition or are in recovery from a mental health condition or substance use disorder Are familiar with methods of wellness, recovery and resiliency in mental health and substance use Have experience working and interacting with people from diverse cultural and linguistic groups Are a graduate of SPIRIT, NAMI Basics or Family-to-Family, Alameda County BestNOW! or Community Action Marin Mental Health Peer Education Program What you’ll typically be responsible for: Providing telephone and field-based behavioral health crisis interventions while working on a multidisciplinary team Providing support to peers and family members of a person in crisis Linking people to appropriate resources in the community Coordinate with law enforcement and emergency medical responders A Few Reasons You Might Love This Work: You will be a powerful support for people on the path to recovery and their loved ones You will be able to give people in crisis and their loved ones hope by sharing your experience A Few Challenges You Might Face in This Work: Mental health crisis intervention can be intense and taking care of yourself and managing stress are essential If you are interested in applying for the Mental Health Community Support Worker position, please send your resume to PeerVocationalServices@cchealth.org . Minimum Qualifications Mental Health Community Support Worker I Education : Current enrollment in or successful completion of a training program approved by the County Costa County Behavioral Health Division. Examples of approved training programs include: 1) Service Provider Individualized Recovery Intensive Training (SPIRIT); 2) National Alliance for the Mentally Ill (NAMI) Family-to-Family training; and Family Partnership Training. Mental Health Community Support Worker II Education : Successful completion of a training program approved by the County Costa County Behavioral Health Division. Experience: Two (2) years of full-time, or its equivalent, experience providing peer counseling to mental health clients and/or, parents and families of children who are seriously emotionally disturbed, and/or parent of families of seriously and persistently mentally ill adults. Examples of approved training programs include: 1) Service Provider Individualized Recovery Intensive Training (SPIRIT); 2) National Alliance for the Mentally Ill (NAMI) Family-to-Family training; and Family Partnership Training. Selection Process If you are interested in applying for the Mental Health Community Support Worker position, please send your resume to PeerVocationalServices@cchealth.org . To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Apr 21, 2024
The Position I-Level II-Level $19.52 - $23.73 Hourly $21.40 - $26.02 Hourly $3,383.67 - $4,112.87 Monthly $3,710.04 - $4,509.58 Monthly $40,604.04 - $49,354.44 Annually $44,520.48 - $54,114.96 Annually The Board of Supervisors have authorized the following future salary increases for this classification: 5% on July 1, 2023 | 5% on July 1, 2024 | 5% on July 1, 2025 No one can understand mental health challenges quite like someone who has faced them. Contra Costa Health Services is changing the way our county responds to people in a behavioral health crisis and people with lived experience will make this vision a reality. A3 is an innovative approach to provide timely and appropriate behavioral health crisis services to anyone, anywhere at anytime in Contra Costa County. A3 team members triage crisis calls, provide field-based mental health crisis intervention and peer support; and connect people in crisis and their families to services. We Are Hiring People Who: Have lived experience - you or a family member are living with a mental health condition or are in recovery from a mental health condition or substance use disorder Are familiar with methods of wellness, recovery and resiliency in mental health and substance use Have experience working and interacting with people from diverse cultural and linguistic groups Are a graduate of SPIRIT, NAMI Basics or Family-to-Family, Alameda County BestNOW! or Community Action Marin Mental Health Peer Education Program What you’ll typically be responsible for: Providing telephone and field-based behavioral health crisis interventions while working on a multidisciplinary team Providing support to peers and family members of a person in crisis Linking people to appropriate resources in the community Coordinate with law enforcement and emergency medical responders A Few Reasons You Might Love This Work: You will be a powerful support for people on the path to recovery and their loved ones You will be able to give people in crisis and their loved ones hope by sharing your experience A Few Challenges You Might Face in This Work: Mental health crisis intervention can be intense and taking care of yourself and managing stress are essential If you are interested in applying for the Mental Health Community Support Worker position, please send your resume to PeerVocationalServices@cchealth.org . Minimum Qualifications Mental Health Community Support Worker I Education : Current enrollment in or successful completion of a training program approved by the County Costa County Behavioral Health Division. Examples of approved training programs include: 1) Service Provider Individualized Recovery Intensive Training (SPIRIT); 2) National Alliance for the Mentally Ill (NAMI) Family-to-Family training; and Family Partnership Training. Mental Health Community Support Worker II Education : Successful completion of a training program approved by the County Costa County Behavioral Health Division. Experience: Two (2) years of full-time, or its equivalent, experience providing peer counseling to mental health clients and/or, parents and families of children who are seriously emotionally disturbed, and/or parent of families of seriously and persistently mentally ill adults. Examples of approved training programs include: 1) Service Provider Individualized Recovery Intensive Training (SPIRIT); 2) National Alliance for the Mentally Ill (NAMI) Family-to-Family training; and Family Partnership Training. Selection Process If you are interested in applying for the Mental Health Community Support Worker position, please send your resume to PeerVocationalServices@cchealth.org . To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Department of Management Coordinator Classification Administrative Support Coordinator I AutoReqId 536890 Department Management Sub-Division College of Business and Economics Salary Range Classification Range $3,680 - $5,783 per month (Hiring range depending on qualifications, not anticipated to exceed $3,680 - $4,206 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Department of Management Coordinator (Administrative Support Coordinator I). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Department of Management Coordinator is a position that provides administrative support to the Department Chair, Vice Chair, Personnel Committee, Selection Committee, and other departmental committees for the Department of Management in the College of Business and Economics. Provides administrative support to specified Centers of Excellence attached to the department. Responsibilities include, but are not limited to, performing administrative coordination work, including department-related budgetary activities, and maintenance and oversight of current department office operations. Assists the Department Chair with overseeing the work of the graduate assistants and the student assistants who provide administrative assistance to faculty. Evaluates current operations, procedures, and projects, and if appropriate, recommends operational and procedural activity and policy modifications to the Department Chair. Assists with administrative staff hiring decisions. In collaboration with the Department Chair and the ASC II, assist in course schedule development and updating, including preparing drafts and tracking changes. Assists the ASC II in preparing part-time faculty contracts. Coordinates purchases of office equipment, supplies and furniture as needed. Professional interaction within the College, the university and the community are required. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and four years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems with the ability to use a range of technology, systems, and software packages. Ability to independently handle multiple work unit priorities and projects. Ability to apply a variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections. Ability to draft and compose correspondence and standard reports. Ability to effectively handle a broad range of interpersonal contacts including those at a higher level and those sensitive in nature. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Expertise in using office software packages, technology, and systems. May function as the office information technology specialist. Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions in other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to use negotiation and persuasion skills. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 25 2024 Pacific Daylight Time Applications close: May 09 2024 Pacific Daylight Time Closing Date/Time:
Apr 26, 2024
Job Title Department of Management Coordinator Classification Administrative Support Coordinator I AutoReqId 536890 Department Management Sub-Division College of Business and Economics Salary Range Classification Range $3,680 - $5,783 per month (Hiring range depending on qualifications, not anticipated to exceed $3,680 - $4,206 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Department of Management Coordinator (Administrative Support Coordinator I). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Department of Management Coordinator is a position that provides administrative support to the Department Chair, Vice Chair, Personnel Committee, Selection Committee, and other departmental committees for the Department of Management in the College of Business and Economics. Provides administrative support to specified Centers of Excellence attached to the department. Responsibilities include, but are not limited to, performing administrative coordination work, including department-related budgetary activities, and maintenance and oversight of current department office operations. Assists the Department Chair with overseeing the work of the graduate assistants and the student assistants who provide administrative assistance to faculty. Evaluates current operations, procedures, and projects, and if appropriate, recommends operational and procedural activity and policy modifications to the Department Chair. Assists with administrative staff hiring decisions. In collaboration with the Department Chair and the ASC II, assist in course schedule development and updating, including preparing drafts and tracking changes. Assists the ASC II in preparing part-time faculty contracts. Coordinates purchases of office equipment, supplies and furniture as needed. Professional interaction within the College, the university and the community are required. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and four years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems with the ability to use a range of technology, systems, and software packages. Ability to independently handle multiple work unit priorities and projects. Ability to apply a variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections. Ability to draft and compose correspondence and standard reports. Ability to effectively handle a broad range of interpersonal contacts including those at a higher level and those sensitive in nature. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Expertise in using office software packages, technology, and systems. May function as the office information technology specialist. Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions in other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to use negotiation and persuasion skills. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 25 2024 Pacific Daylight Time Applications close: May 09 2024 Pacific Daylight Time Closing Date/Time:
Medical Case Manager (Long Term Support Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Long Term Support Services) to join our team. The Medical Case Manager (Long Term Support Services) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84064ecd94c56741ac890d47513dd445
Apr 16, 2024
Full Time
Medical Case Manager (Long Term Support Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Long Term Support Services) to join our team. The Medical Case Manager (Long Term Support Services) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84064ecd94c56741ac890d47513dd445
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Associate Vice President of Wellbeing & Support Services Opportunity for a Leader Committed to Student Success Cal Poly Pomona (CPP) is seeking a seasoned leader committed to advancing a wellness culture by leading a team dedicated to fostering a sense of belonging, involvement and student success while also being a visible and active advocate for students through serving as the Associate Vice President of Wellbeing & Support Services (AVP/WS). The AVP/WS role requires an experienced Student Affairs professional with demonstrated experience engaging with students; a commitment to building community with students and staff; and the ability to create and grow partnerships for promoting student learning and success while fostering an inclusive and vibrant campus community are essential attributes for this position. Cal Poly Pomona looks to welcome a colleague who is prepared to contribute to the future of a dynamic Student Affairs program at a rapidly changing university committed to student success. CPP, one of three polytechnic universities in the 23-campus California State University System, seeks a collaborative and visible leader to serve as the next Associate Vice President of Wellbeing & Support Services (AVP/WS). This is an exciting opportunity to provide impactful administrative leadership at California’s most diverse polytechnic institution, uniting its learn-by-doing philosophy with a holistic approach to student learning and success. Reporting directly to the Vice President of Student Affairs & Dean of Students, Christina Gonzales, and working closely with the other AVPs in the division, the AVP/WS will enrich the quality of student life, promote student learning regarding health and wellness, and contribute to the goal of creating an environment that fosters student well-being, belonging and success. This is an exciting time to be joining CPP under the strategic and forward-thinking leadership of Vice President Gonzales, who came to CPP in July 2020, to better prepare Student Affairs to play a significant role in fulfilling the university-wide strategic plan, the system-wide Graduation Initiative 2025, and President Soraya Coley’s “Future of Work and Human and Civic Engagement” initiative. CPP Students Students are drawn to CPP for its learn-by-doing approach and the myriad opportunities it affords, as well as its diverse community reflective of the greater Los Angeles Area. It has a student body that is 53% Hispanic, 22% Asian, 14% White, 3% Black, and 57% first-generation students. CPP is ranked as one of the most diverse among regional universities in the West. Student enrollment has grown dramatically in the last decade from 20,000 in 2010 to over 25,000 students today. Student Affairs at Cal Poly Pomona The Division of Student Affairs supports the university's educational mission through comprehensive programs and services that promote student learning and success while fostering an inclusive and vibrant campus community. The Division partners with other stakeholders to enhance student engagement and development, promote the safety and general welfare of the university community, and prepare students to be contributing members of society. The Division of Student Affairs is comprised of: Athletics, Children's Center, Care Center, Disability Resource Center, Student Conduct and Integrity, Student Health & Wellness Services, Counseling and Psychological Services, Student Engagement, Leadership & Success, Cultural & Identity Programs, Orientation Services, Student Support and Equity Programs, Survivor Advocacy Services, University Housing Services, Veteran's Resource Center and Associated Students, Inc. (a recognized auxiliary) including ASI student government, Recreation, Student Center, Poly Pantry. Role of the Associate Vice President for Wellbeing & Support Reporting directly to the Vice President for Student Affairs, the Associate Vice President for Wellbeing and Support Services (AVP/WS) provides strategic leadership and supervision for the following departments: Counseling and Psychological Services (CAPS), Student Health and Wellness Services, Survivor Advocacy Services, Students of Concern Team, Care Center, Student Conduct & Integrity and the Disability Resource Center. The AVP/WS plays a pivotal role within the Division of Student Affairs and Cal Poly Pomona, providing leadership and strategic oversight for a diverse portfolio of departments and services that contribute to the holistic health, wellbeing, and success of our students. This role requires a dynamic leader with a strong commitment to fostering a healthy and inclusive campus community. The Associate Vice President for Wellbeing and Support Services (AVP/WS) plays two vital roles at Cal Poly Pomona. Overseeing and bridging the staffing, programs and resources among the cluster and playing a leadership role in creating a strong wellness culture at CPP that enables students to grow and develop. This is a vital role in collaborating with campus constituencies to develop and improve policies, programs, and services aimed at a holistic model of health, counseling and wellness for the campus community. The AVP/WS must have a demonstrated commitment to equity, diversity and inclusion and to ensuring services are responsive to students from all identities and backgrounds. In all activities, the AVP/WS is expected to model and promote the values of the Division of Student Affairs: student-centered philosophy, integrity, interconnectedness, passion, quality and the richness of diversity. Additional key responsibilities include: management of complex budgets and personnel, ensuring compliance, and maintaining policy, legal, regulatory and licensing/accreditation requirements. The Associate Vice President for Wellbeing and Support Services (AVP/WS) must provide exceptional leadership through: a strong understanding of the priorities for student mental health and success. the ability to provide visionary and energetic leadership; direct and manage a complex, decentralized organization; consult and collaborate effectively with a broad and diverse group of campus stakeholders; secure, allocate and manage resources; work effectively and proactively in a diverse, multicultural environment and design, implement and evaluate programs which enhance and are responsive to that environment; read and comprehend complex data and information; speak and write clearly, concisely, and persuasively. exceptional administrative and management skills. They must bring a collaborative and strategic spirit, a strong disposition to partner and work closely with other Student Affairs departments, academic departments, and members of faculty, students, community stakeholders. a comprehensive understanding of college campus student services, commitment to student success, learning, and personal academic success, and retention of a diverse student community. a detailed understanding of student development principles; a detailed commitment to the wellbeing, learning, personal and academic success, persistence, and retention of a diverse student community. The Associate Vice President for Wellbeing and Support Services (AVP/WS) works with the Vice President for Student Affairs & Dean of Students on short- and long-range planning; participates fully in the overall leadership and management of the Student Affairs Division; and assists in the formulation, articulation and implementation of policy that has divisional, campus-wide and system-wide implications. The ideal candidate will be experienced, creative, compassionate, and a proven leader who has solid operational knowledge of, and demonstrated documented success in, leading and managing the major elements of the AVP/WS portfolio. Highly desirable qualities include knowledge of and dedication towards best practices, as well as demonstrated leadership ability in working with a range of professional staff, faculty, parents and guardians, senior administrative colleagues, other campus constituents, and external organizations. The AVP/WS will have significant responsibility for supervision and oversight of staff in multiple collective bargaining units, and it is essential that candidates either have some similar experience or demonstrate an understanding of the importance of learning and following the expectations set out in these agreements. Position Summary As a student-centered thought leader and partner to others in the Division of Student Affairs, the Associate Vice President for Wellbeing and Support Services (AVP/WS) will enhance responsive connections with constituent groups. The AVP/WS participates fully in the overall leadership and management of the Student Affairs Division, is responsible for the strategic direction and line management of a cluster of the following units: Counseling & Psychological Services (CAPS), Student Health & Wellness Services, Survivor Advocacy Services, Students of Concern Team, and the Associate Dean of Students unit which includes Student Conduct & Integrity, Disability Resource Center, and the Care Center. The AVP/WS works closely with faculty, academic colleagues, and other campus stakeholders to provide strategic coordination in building inclusive operations, programs and services for students. The AVP/WS is responsible for providing leadership, coaching and supervision to direct reports that are part of the areas of responsibility. The AVP/WS will possess excellent collaborative skills; be expected to create outstanding relationships across the University; lead a multidimensional team within the portfolio; and have the ability to demonstrate a commitment to student development, the desire to enrich the experience and engagement of students and staff and the ability to build trust while dealing with critical issues and challenges on campus. In all activities, the AVP/WS is expected to model and promote the values of the Student Affairs Division: student-centered philosophy, integrity, interconnectedness, passion, quality, and the richness of diversity. Qualifications Minimum qualifications : A master’s degree in Higher Education, Student Affairs or a related field. A minimum of five years of significant experience in a leadership role within higher education, four years of progressive leadership experience in a higher education setting or related field, and four years of supervisory experience. Demonstrated executive leadership skills including visionary leadership and strategic thinking, with a high level of political acumen and patience in creating change. Proven ability to build and maintain effective cross-campus partnerships. Outstanding communication skills demonstrated by the ability to interact comfortably with a wide range of individuals, including professional staff, students, faculty, parents, system-wide colleagues, and community partners both verbally and in writing. Preferred qualifications : Knowledge of and direct experience in college health and mental health or closely related area of health care practice and administration. Knowledge and experience with disability related laws and services. Strong organizational and managerial skills. Knowledge of health promotion practices in a University setting. Management experience in a collective bargaining environment. Experience leading organizational change. Demonstrated knowledge of applicable California State and federal laws and ethical guidelines pertinent to: health care delivery and health promotion, disability accommodations and accessibility in a University setting. Experience with assessment, program review, quality assurance, and accreditation issues pertinent to health and counseling centers. About Cal Poly Pomona Ranked one of the best public universities in the West by U.S. News & World Report, Cal Poly Pomona is also nationally ranked for helping students achieve economic success and noted as the tenth most diverse in the nation. Known for its polytechnic identity and learn-by-doing approach to education, the university recognizes that students who solve classroom problems today have an advantage as employees solving real-world problems tomorrow. Faculty in all disciplines apply theory to practice, providing students numerous opportunities to use their knowledge in hands-on projects, research collaborations, and valuable internship and service-learning programs. Cal Poly Pomona, which is located on 1,438 acres in Los Angeles County, offers a valuable blend of affordability, access and academic excellence, which helps low-income students reach personal, career and financial success. It is consistently ranked as one of the best college investments in the country. To learn more about Cal Poly Pomona, please visit: https://www.cpp.edu/index.shtml Application Procedure and Timeline Application materials should include a cover letter, resume/curriculum vitae and three current references and should be submitted through Cal Poly’s Career Portal . All materials submitted by the first review date of February 2 will be given full consideration. A confidential review of applications will begin immediately and will continue until the appointment is made. The salary range for this position is between: $160,000 - $190,000 annually (commensurate with qualifications). Questions or candidate recommendations can be sent to the Search Committee Chair: Dr. Megan Stang Cal Poly Pomona - Building 121-[2511] 3801 W. Temple Ave Pomona, Ca 91768 mmstang@cpp.edu California State Polytechnic University, Pomona is an Equal Opportunity, Affirmative Action Employer. The University seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The University hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university’s annual security report is available at http://www.cpp.edu/~police/annual-security-report.shtml. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Advertised: Jan 23 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Associate Vice President of Wellbeing & Support Services Opportunity for a Leader Committed to Student Success Cal Poly Pomona (CPP) is seeking a seasoned leader committed to advancing a wellness culture by leading a team dedicated to fostering a sense of belonging, involvement and student success while also being a visible and active advocate for students through serving as the Associate Vice President of Wellbeing & Support Services (AVP/WS). The AVP/WS role requires an experienced Student Affairs professional with demonstrated experience engaging with students; a commitment to building community with students and staff; and the ability to create and grow partnerships for promoting student learning and success while fostering an inclusive and vibrant campus community are essential attributes for this position. Cal Poly Pomona looks to welcome a colleague who is prepared to contribute to the future of a dynamic Student Affairs program at a rapidly changing university committed to student success. CPP, one of three polytechnic universities in the 23-campus California State University System, seeks a collaborative and visible leader to serve as the next Associate Vice President of Wellbeing & Support Services (AVP/WS). This is an exciting opportunity to provide impactful administrative leadership at California’s most diverse polytechnic institution, uniting its learn-by-doing philosophy with a holistic approach to student learning and success. Reporting directly to the Vice President of Student Affairs & Dean of Students, Christina Gonzales, and working closely with the other AVPs in the division, the AVP/WS will enrich the quality of student life, promote student learning regarding health and wellness, and contribute to the goal of creating an environment that fosters student well-being, belonging and success. This is an exciting time to be joining CPP under the strategic and forward-thinking leadership of Vice President Gonzales, who came to CPP in July 2020, to better prepare Student Affairs to play a significant role in fulfilling the university-wide strategic plan, the system-wide Graduation Initiative 2025, and President Soraya Coley’s “Future of Work and Human and Civic Engagement” initiative. CPP Students Students are drawn to CPP for its learn-by-doing approach and the myriad opportunities it affords, as well as its diverse community reflective of the greater Los Angeles Area. It has a student body that is 53% Hispanic, 22% Asian, 14% White, 3% Black, and 57% first-generation students. CPP is ranked as one of the most diverse among regional universities in the West. Student enrollment has grown dramatically in the last decade from 20,000 in 2010 to over 25,000 students today. Student Affairs at Cal Poly Pomona The Division of Student Affairs supports the university's educational mission through comprehensive programs and services that promote student learning and success while fostering an inclusive and vibrant campus community. The Division partners with other stakeholders to enhance student engagement and development, promote the safety and general welfare of the university community, and prepare students to be contributing members of society. The Division of Student Affairs is comprised of: Athletics, Children's Center, Care Center, Disability Resource Center, Student Conduct and Integrity, Student Health & Wellness Services, Counseling and Psychological Services, Student Engagement, Leadership & Success, Cultural & Identity Programs, Orientation Services, Student Support and Equity Programs, Survivor Advocacy Services, University Housing Services, Veteran's Resource Center and Associated Students, Inc. (a recognized auxiliary) including ASI student government, Recreation, Student Center, Poly Pantry. Role of the Associate Vice President for Wellbeing & Support Reporting directly to the Vice President for Student Affairs, the Associate Vice President for Wellbeing and Support Services (AVP/WS) provides strategic leadership and supervision for the following departments: Counseling and Psychological Services (CAPS), Student Health and Wellness Services, Survivor Advocacy Services, Students of Concern Team, Care Center, Student Conduct & Integrity and the Disability Resource Center. The AVP/WS plays a pivotal role within the Division of Student Affairs and Cal Poly Pomona, providing leadership and strategic oversight for a diverse portfolio of departments and services that contribute to the holistic health, wellbeing, and success of our students. This role requires a dynamic leader with a strong commitment to fostering a healthy and inclusive campus community. The Associate Vice President for Wellbeing and Support Services (AVP/WS) plays two vital roles at Cal Poly Pomona. Overseeing and bridging the staffing, programs and resources among the cluster and playing a leadership role in creating a strong wellness culture at CPP that enables students to grow and develop. This is a vital role in collaborating with campus constituencies to develop and improve policies, programs, and services aimed at a holistic model of health, counseling and wellness for the campus community. The AVP/WS must have a demonstrated commitment to equity, diversity and inclusion and to ensuring services are responsive to students from all identities and backgrounds. In all activities, the AVP/WS is expected to model and promote the values of the Division of Student Affairs: student-centered philosophy, integrity, interconnectedness, passion, quality and the richness of diversity. Additional key responsibilities include: management of complex budgets and personnel, ensuring compliance, and maintaining policy, legal, regulatory and licensing/accreditation requirements. The Associate Vice President for Wellbeing and Support Services (AVP/WS) must provide exceptional leadership through: a strong understanding of the priorities for student mental health and success. the ability to provide visionary and energetic leadership; direct and manage a complex, decentralized organization; consult and collaborate effectively with a broad and diverse group of campus stakeholders; secure, allocate and manage resources; work effectively and proactively in a diverse, multicultural environment and design, implement and evaluate programs which enhance and are responsive to that environment; read and comprehend complex data and information; speak and write clearly, concisely, and persuasively. exceptional administrative and management skills. They must bring a collaborative and strategic spirit, a strong disposition to partner and work closely with other Student Affairs departments, academic departments, and members of faculty, students, community stakeholders. a comprehensive understanding of college campus student services, commitment to student success, learning, and personal academic success, and retention of a diverse student community. a detailed understanding of student development principles; a detailed commitment to the wellbeing, learning, personal and academic success, persistence, and retention of a diverse student community. The Associate Vice President for Wellbeing and Support Services (AVP/WS) works with the Vice President for Student Affairs & Dean of Students on short- and long-range planning; participates fully in the overall leadership and management of the Student Affairs Division; and assists in the formulation, articulation and implementation of policy that has divisional, campus-wide and system-wide implications. The ideal candidate will be experienced, creative, compassionate, and a proven leader who has solid operational knowledge of, and demonstrated documented success in, leading and managing the major elements of the AVP/WS portfolio. Highly desirable qualities include knowledge of and dedication towards best practices, as well as demonstrated leadership ability in working with a range of professional staff, faculty, parents and guardians, senior administrative colleagues, other campus constituents, and external organizations. The AVP/WS will have significant responsibility for supervision and oversight of staff in multiple collective bargaining units, and it is essential that candidates either have some similar experience or demonstrate an understanding of the importance of learning and following the expectations set out in these agreements. Position Summary As a student-centered thought leader and partner to others in the Division of Student Affairs, the Associate Vice President for Wellbeing and Support Services (AVP/WS) will enhance responsive connections with constituent groups. The AVP/WS participates fully in the overall leadership and management of the Student Affairs Division, is responsible for the strategic direction and line management of a cluster of the following units: Counseling & Psychological Services (CAPS), Student Health & Wellness Services, Survivor Advocacy Services, Students of Concern Team, and the Associate Dean of Students unit which includes Student Conduct & Integrity, Disability Resource Center, and the Care Center. The AVP/WS works closely with faculty, academic colleagues, and other campus stakeholders to provide strategic coordination in building inclusive operations, programs and services for students. The AVP/WS is responsible for providing leadership, coaching and supervision to direct reports that are part of the areas of responsibility. The AVP/WS will possess excellent collaborative skills; be expected to create outstanding relationships across the University; lead a multidimensional team within the portfolio; and have the ability to demonstrate a commitment to student development, the desire to enrich the experience and engagement of students and staff and the ability to build trust while dealing with critical issues and challenges on campus. In all activities, the AVP/WS is expected to model and promote the values of the Student Affairs Division: student-centered philosophy, integrity, interconnectedness, passion, quality, and the richness of diversity. Qualifications Minimum qualifications : A master’s degree in Higher Education, Student Affairs or a related field. A minimum of five years of significant experience in a leadership role within higher education, four years of progressive leadership experience in a higher education setting or related field, and four years of supervisory experience. Demonstrated executive leadership skills including visionary leadership and strategic thinking, with a high level of political acumen and patience in creating change. Proven ability to build and maintain effective cross-campus partnerships. Outstanding communication skills demonstrated by the ability to interact comfortably with a wide range of individuals, including professional staff, students, faculty, parents, system-wide colleagues, and community partners both verbally and in writing. Preferred qualifications : Knowledge of and direct experience in college health and mental health or closely related area of health care practice and administration. Knowledge and experience with disability related laws and services. Strong organizational and managerial skills. Knowledge of health promotion practices in a University setting. Management experience in a collective bargaining environment. Experience leading organizational change. Demonstrated knowledge of applicable California State and federal laws and ethical guidelines pertinent to: health care delivery and health promotion, disability accommodations and accessibility in a University setting. Experience with assessment, program review, quality assurance, and accreditation issues pertinent to health and counseling centers. About Cal Poly Pomona Ranked one of the best public universities in the West by U.S. News & World Report, Cal Poly Pomona is also nationally ranked for helping students achieve economic success and noted as the tenth most diverse in the nation. Known for its polytechnic identity and learn-by-doing approach to education, the university recognizes that students who solve classroom problems today have an advantage as employees solving real-world problems tomorrow. Faculty in all disciplines apply theory to practice, providing students numerous opportunities to use their knowledge in hands-on projects, research collaborations, and valuable internship and service-learning programs. Cal Poly Pomona, which is located on 1,438 acres in Los Angeles County, offers a valuable blend of affordability, access and academic excellence, which helps low-income students reach personal, career and financial success. It is consistently ranked as one of the best college investments in the country. To learn more about Cal Poly Pomona, please visit: https://www.cpp.edu/index.shtml Application Procedure and Timeline Application materials should include a cover letter, resume/curriculum vitae and three current references and should be submitted through Cal Poly’s Career Portal . All materials submitted by the first review date of February 2 will be given full consideration. A confidential review of applications will begin immediately and will continue until the appointment is made. The salary range for this position is between: $160,000 - $190,000 annually (commensurate with qualifications). Questions or candidate recommendations can be sent to the Search Committee Chair: Dr. Megan Stang Cal Poly Pomona - Building 121-[2511] 3801 W. Temple Ave Pomona, Ca 91768 mmstang@cpp.edu California State Polytechnic University, Pomona is an Equal Opportunity, Affirmative Action Employer. The University seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The University hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university’s annual security report is available at http://www.cpp.edu/~police/annual-security-report.shtml. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Advertised: Jan 23 2024 Pacific Standard Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The First Year Admission Processing Coordinator performs a full range of administrative functions which support the daily activities of the Office of Admissions. Responsibilities include reviewing admission data, resolving discrepancies, processing transcripts in various databases and assisting with the administrative/operational needs of the admission units. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end one year from start date, with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. The Office of Admissions consists of the following areas: First-Year Admissions, Transfer Admissions, Graduate Admissions, Athletics & International Admissions, Admissions Eligibility Unit, Admissions Processing Unit and Enrollment Services Support Unit. The function of the First Year Admissions Processing Unit (APU) is to provide administrative support services to the Office of Admissions and other units in Enrollment Services who provide services to prospective and admitted students. First Year Admissions Processing Unit is comprised of a manager, lead, administrative analyst, administrative coordinators, administrative support staff and student assistants. The unit is responsible for a wide variety of administrative support functions including the processing of admission applications, transcripts, standardized test scores, scanning and maintaining applicant records. For more information regarding the Enrollment Services department, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Proficiency using personal computers and web browser functionality Experience with document reviews in a high-volume environment Experience in data entry and utilizing database reports. Experience coordinating administrative support functions preferably for a high school, college, or university admissions and records office Experience processing academic transcripts from institutions within and outside of the United States Business writing experience Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,505 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,505 - $5,508 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 1, 2024. To receive full consideration, apply by February 29, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu . Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary The First Year Admission Processing Coordinator performs a full range of administrative functions which support the daily activities of the Office of Admissions. Responsibilities include reviewing admission data, resolving discrepancies, processing transcripts in various databases and assisting with the administrative/operational needs of the admission units. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end one year from start date, with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. The Office of Admissions consists of the following areas: First-Year Admissions, Transfer Admissions, Graduate Admissions, Athletics & International Admissions, Admissions Eligibility Unit, Admissions Processing Unit and Enrollment Services Support Unit. The function of the First Year Admissions Processing Unit (APU) is to provide administrative support services to the Office of Admissions and other units in Enrollment Services who provide services to prospective and admitted students. First Year Admissions Processing Unit is comprised of a manager, lead, administrative analyst, administrative coordinators, administrative support staff and student assistants. The unit is responsible for a wide variety of administrative support functions including the processing of admission applications, transcripts, standardized test scores, scanning and maintaining applicant records. For more information regarding the Enrollment Services department, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Proficiency using personal computers and web browser functionality Experience with document reviews in a high-volume environment Experience in data entry and utilizing database reports. Experience coordinating administrative support functions preferably for a high school, college, or university admissions and records office Experience processing academic transcripts from institutions within and outside of the United States Business writing experience Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,505 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,505 - $5,508 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 1, 2024. To receive full consideration, apply by February 29, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu . Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Reporting to the Vice President for Information Technology and CIO, the Director of User Experience and IT Support Services plays a pivotal role in leading Chico State’s Information Technology Support Services (ITSS) Department with a strong emphasis on customer service and stakeholder engagement. This key leadership role is responsible for direct information technology support across the institution and the strategic, long-term planning for user engagement and user experience for the department. This entails providing strategic vision and operational plans to successfully lead, develop, and support campus IT service models which meet the needs of campus, create new service practices & partnerships, and provide cutting-edge information technology while delivering outstanding service. This role holds responsibility for maintaining technology standards and managing the activities necessary to ensure seamless, efficient, and effective operation of technology support while being a champion for innovation in service quality. Collaborating closely with the VPIT/CIO and the Division of IT Leadership team, the Director ensures that service offerings are aligned with the evolving needs of the university community. Acting as a direct representative of the VPIT/CIO, the Director advocates for high-quality IT solutions and actively engages with stakeholders to understand their needs and concerns. By prioritizing customer satisfaction and operational efficiency, the Director plays a crucial role in shaping the university's IT landscape to meet the diverse needs of its stakeholders. Required Education and Experience: The equivalent to a bachelor’s degree in instructional technology, computer science, business information systems, management information systems, or a related field AND Eight to ten years of full-time professional experience supporting customers and desktop computing solutions; creating and managing central support structures, and leading technical computing projects and budgets, including three years of supervisory/management experience, including all areas of personnel management. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual. Extensive experience managing IT service departments/organizations, including service desk, deskside and desktop support, and technical services environment. Proven ability to supervise staff and student assistants. Familiarity with IT Service Management frameworks and practices, particularly Incident Management, Problem Management, and Continual Service Improvement. Experience in strategic budget analysis, recommendations, and planning for technology projects. Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm. CSU Classification Salary Range: $57,744 - $185,388 per year. (Admin II) Anticipated Hiring Range: Not expected to exceed $130,000 per year. Salary commensurate with education and experience of the individual selected. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a “designated position” under the California State University’s Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Information Resources-Assistant/Associate Vice President/Provost or Director(all levels), CAT 1,2) The person holding this position is considered a “Limited Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/18/24. Applications received after that date may be considered.) Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 05, 2024
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Reporting to the Vice President for Information Technology and CIO, the Director of User Experience and IT Support Services plays a pivotal role in leading Chico State’s Information Technology Support Services (ITSS) Department with a strong emphasis on customer service and stakeholder engagement. This key leadership role is responsible for direct information technology support across the institution and the strategic, long-term planning for user engagement and user experience for the department. This entails providing strategic vision and operational plans to successfully lead, develop, and support campus IT service models which meet the needs of campus, create new service practices & partnerships, and provide cutting-edge information technology while delivering outstanding service. This role holds responsibility for maintaining technology standards and managing the activities necessary to ensure seamless, efficient, and effective operation of technology support while being a champion for innovation in service quality. Collaborating closely with the VPIT/CIO and the Division of IT Leadership team, the Director ensures that service offerings are aligned with the evolving needs of the university community. Acting as a direct representative of the VPIT/CIO, the Director advocates for high-quality IT solutions and actively engages with stakeholders to understand their needs and concerns. By prioritizing customer satisfaction and operational efficiency, the Director plays a crucial role in shaping the university's IT landscape to meet the diverse needs of its stakeholders. Required Education and Experience: The equivalent to a bachelor’s degree in instructional technology, computer science, business information systems, management information systems, or a related field AND Eight to ten years of full-time professional experience supporting customers and desktop computing solutions; creating and managing central support structures, and leading technical computing projects and budgets, including three years of supervisory/management experience, including all areas of personnel management. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual. Extensive experience managing IT service departments/organizations, including service desk, deskside and desktop support, and technical services environment. Proven ability to supervise staff and student assistants. Familiarity with IT Service Management frameworks and practices, particularly Incident Management, Problem Management, and Continual Service Improvement. Experience in strategic budget analysis, recommendations, and planning for technology projects. Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm. CSU Classification Salary Range: $57,744 - $185,388 per year. (Admin II) Anticipated Hiring Range: Not expected to exceed $130,000 per year. Salary commensurate with education and experience of the individual selected. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a “designated position” under the California State University’s Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Information Resources-Assistant/Associate Vice President/Provost or Director(all levels), CAT 1,2) The person holding this position is considered a “Limited Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/18/24. Applications received after that date may be considered.) Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under the direct supervision of the Director of Student Assistance in Learning (SAIL), indirect supervision of the Assistant Vice President (AVP) for Student Success & Education Equity, and lead of SAIL’s Analyst, the Administrative Support Assistant will provide general administrative, clerical, and programming support for SAIL. Duties and responsibilities Administration Duties The Administrative Support Assistant will provide day-to-day administrative support for the SAIL program under the direct supervision of the Director of SAIL and AVP for Student Success & Educational Equity. In collaboration with the SAIL Analyst (administrative lead), the administrative support assistant will perform the following duties: providing front desk coverage for the SAIL Office, communicating professionally with participants and office visitors via verbal, written, and electronic correspondence (e.g. answering and routing phones, sending emails, greeting visitors as they enter the SAIL Office), and collecting, maintaining, and organizing data for student participants. Provide students with general program information and eligibility requirements. Assist students with scheduling appointments and checking in for project services. Support department advising and counseling efforts by maintaining, reconciling, and organizing student files. Provide student files for counselor appointments and process new or returning SAIL student applications. Prepare various office forms and memos, maintain the student appointment scheduling software, and assist with phone, email, and Canvas communications to students. Keep track of office supplies and promotional items and communicate any needs to the SAIL's Analyst. Assist with maintaining the student participation log and applicable databases for the SAIL project as required by grant guidelines and department leadership. Participate in staff meetings and prepare detailed meeting minutes. Generate reports on student activity levels and assist in the planning and execution of student recruitment presentations with campus partners. Attend trainings to maintain compliance and knowledge of SSS, CSU, and CSUSB policies and procedures. Event Support Prepare and distribute marketing materials such as flyers, posters, and social media posts to promote SAIL events and activities. Track and assist with student registrations for events and workshops. Schedule facility reservations for events and activities. Assemble necessary materials for events and activities and assist on the day of the events Other classification-related duties as assigned. Minimum Qualifications: High School diploma or its equivalent One year of experience in general office clerical work or one year of training in a vocational school/college Required Qualifications: Basic knowledge of applicable university infrastructure, policies, and procedures. Working knowledge of English grammar, spelling, and punctuation. Ability to use standard office equipment. Ability to use standard word processing and related computer software packages. Ability to identify and solve standard problems and refer more complex problems to appropriate staff. Ability to perform basic mathematical functions. Fundamental writing and presentation skills to effectively communicate standard information. Ability to respond to routine inquiries and explain standard policies and procedures to others. Preferred Qualifications: General knowledge of office methods, procedures, and practices, and a working knowledge of correct English, grammar, spelling, and punctuation. If typing/keystroke skills are required, a keystroke speed of 50 C.W.P.M. is necessary. Applicants must possess fundamental writing skills to effectively communicate standard information. Applicants must possess the ability to use standard office equipment, along with the ability to use standard word processing and related computer software packages. Applicants must possess the ability to perform basic arithmetic functions, along with the ability to respond to basic routine inquiries and explain standard policies and procedures to others. Applicants must possess the ability to work cooperatively with a diverse campus community. Experience working with diverse populations, including low-income, first-generation, and students with disabilities. Compensation and Benefits: Anticipated Hiring Range: $3,505 per month Classification Salary Range: $3,505 - $4,302 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Non-Exempt Temporary (up to one year with the possibility of further renewal) Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: May 10, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Apr 26 2024 Pacific Daylight Time Applications close: May 10 2024 Pacific Daylight Time Closing Date/Time:
Apr 27, 2024
Job Summary: Under the direct supervision of the Director of Student Assistance in Learning (SAIL), indirect supervision of the Assistant Vice President (AVP) for Student Success & Education Equity, and lead of SAIL’s Analyst, the Administrative Support Assistant will provide general administrative, clerical, and programming support for SAIL. Duties and responsibilities Administration Duties The Administrative Support Assistant will provide day-to-day administrative support for the SAIL program under the direct supervision of the Director of SAIL and AVP for Student Success & Educational Equity. In collaboration with the SAIL Analyst (administrative lead), the administrative support assistant will perform the following duties: providing front desk coverage for the SAIL Office, communicating professionally with participants and office visitors via verbal, written, and electronic correspondence (e.g. answering and routing phones, sending emails, greeting visitors as they enter the SAIL Office), and collecting, maintaining, and organizing data for student participants. Provide students with general program information and eligibility requirements. Assist students with scheduling appointments and checking in for project services. Support department advising and counseling efforts by maintaining, reconciling, and organizing student files. Provide student files for counselor appointments and process new or returning SAIL student applications. Prepare various office forms and memos, maintain the student appointment scheduling software, and assist with phone, email, and Canvas communications to students. Keep track of office supplies and promotional items and communicate any needs to the SAIL's Analyst. Assist with maintaining the student participation log and applicable databases for the SAIL project as required by grant guidelines and department leadership. Participate in staff meetings and prepare detailed meeting minutes. Generate reports on student activity levels and assist in the planning and execution of student recruitment presentations with campus partners. Attend trainings to maintain compliance and knowledge of SSS, CSU, and CSUSB policies and procedures. Event Support Prepare and distribute marketing materials such as flyers, posters, and social media posts to promote SAIL events and activities. Track and assist with student registrations for events and workshops. Schedule facility reservations for events and activities. Assemble necessary materials for events and activities and assist on the day of the events Other classification-related duties as assigned. Minimum Qualifications: High School diploma or its equivalent One year of experience in general office clerical work or one year of training in a vocational school/college Required Qualifications: Basic knowledge of applicable university infrastructure, policies, and procedures. Working knowledge of English grammar, spelling, and punctuation. Ability to use standard office equipment. Ability to use standard word processing and related computer software packages. Ability to identify and solve standard problems and refer more complex problems to appropriate staff. Ability to perform basic mathematical functions. Fundamental writing and presentation skills to effectively communicate standard information. Ability to respond to routine inquiries and explain standard policies and procedures to others. Preferred Qualifications: General knowledge of office methods, procedures, and practices, and a working knowledge of correct English, grammar, spelling, and punctuation. If typing/keystroke skills are required, a keystroke speed of 50 C.W.P.M. is necessary. Applicants must possess fundamental writing skills to effectively communicate standard information. Applicants must possess the ability to use standard office equipment, along with the ability to use standard word processing and related computer software packages. Applicants must possess the ability to perform basic arithmetic functions, along with the ability to respond to basic routine inquiries and explain standard policies and procedures to others. Applicants must possess the ability to work cooperatively with a diverse campus community. Experience working with diverse populations, including low-income, first-generation, and students with disabilities. Compensation and Benefits: Anticipated Hiring Range: $3,505 per month Classification Salary Range: $3,505 - $4,302 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Non-Exempt Temporary (up to one year with the possibility of further renewal) Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: May 10, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Apr 26 2024 Pacific Daylight Time Applications close: May 10 2024 Pacific Daylight Time Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the general direction of the Associate Registrar of Campus Support and Assistant Registrar of Campus Support, the Registration Services Coordinator will provide administrative support to the Office of the Registrar and the Campus Support unit. The Campus Support unit provides enrollment services to various constituents in the areas of academic advising, alumni, disabled student services, extended studies offerings and procedures, fee payment issues, financial aid, remediation, residency determination, student health services, international students, and testing requirements and scores, as well as the functions most germane to a Registrar’s Office: registration, grades, transcripts, and probation/disqualification. The unit is charged with providing customer service and assistance in person, by mail, e-mail, telephone, and other technologies to all members of the campus community and the general public. The Registration Services Coordinator will communicate to and assist students, faculty and staff with the procedures and regulations regarding enrollment, grades, and transcripts. Some of the responsibilities are as follows: Provides key support to enrollment management strategies Reviews and processes student petitions Provides enrollment services to the campus community, admitted applicants, students, faculty, staff, graduates, alumni Assists students, faculty, staff and the general public who experience difficulties with normal procedures. Satisfactorily resolves complaints and problems by generating options and alternate solutions to resolve these situations Contributes to the development of new approaches to the changing needs of the groups the University serves in order to continuously improve the level and quality of services provided Provides academic record information to students and former students in a timely and efficient manner in support of campus retention and advising initiatives Provides enrollment and degree verification information in accordance with FERPA regulations Maintains the integrity of academic records by timely processing of data This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Enrollment Services comprises Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. The primary function of the Office of the Registrar is to represent enrollment management programs and provide enrollment services to various constituents across the university regarding the student academic record, academic class scheduling, and student advising tools. The Office of the Registrar provides service to the students through determination of eligibility for admission to the University, evaluation of academic records to determine the status of completion of degree requirements, assistance with course registration, and advising on the academic record in relation to transfer credit or CSU/SDSU policy. The Office of the Registrar has three managers, two assistant directors, and 34 staff of varying classifications across four distinct units. For more information regarding the Enrollment Services department, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Thorough understanding of the 1974 Family Educational Rights to Privacy Act (FERPA) in terms of releasing information on students Working knowledge of USCIS immigration classifications and immigrant visas Experience working in an enrollment services division or Registrar’s office Experience in a university setting working with diverse student populations At least 2 years of clerical, administrative support experience in customer service is preferred Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,505 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,505 - $5,508 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 7, 2024. To receive full consideration, apply by March 6, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu . Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under the general direction of the Associate Registrar of Campus Support and Assistant Registrar of Campus Support, the Registration Services Coordinator will provide administrative support to the Office of the Registrar and the Campus Support unit. The Campus Support unit provides enrollment services to various constituents in the areas of academic advising, alumni, disabled student services, extended studies offerings and procedures, fee payment issues, financial aid, remediation, residency determination, student health services, international students, and testing requirements and scores, as well as the functions most germane to a Registrar’s Office: registration, grades, transcripts, and probation/disqualification. The unit is charged with providing customer service and assistance in person, by mail, e-mail, telephone, and other technologies to all members of the campus community and the general public. The Registration Services Coordinator will communicate to and assist students, faculty and staff with the procedures and regulations regarding enrollment, grades, and transcripts. Some of the responsibilities are as follows: Provides key support to enrollment management strategies Reviews and processes student petitions Provides enrollment services to the campus community, admitted applicants, students, faculty, staff, graduates, alumni Assists students, faculty, staff and the general public who experience difficulties with normal procedures. Satisfactorily resolves complaints and problems by generating options and alternate solutions to resolve these situations Contributes to the development of new approaches to the changing needs of the groups the University serves in order to continuously improve the level and quality of services provided Provides academic record information to students and former students in a timely and efficient manner in support of campus retention and advising initiatives Provides enrollment and degree verification information in accordance with FERPA regulations Maintains the integrity of academic records by timely processing of data This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Enrollment Services comprises Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. The primary function of the Office of the Registrar is to represent enrollment management programs and provide enrollment services to various constituents across the university regarding the student academic record, academic class scheduling, and student advising tools. The Office of the Registrar provides service to the students through determination of eligibility for admission to the University, evaluation of academic records to determine the status of completion of degree requirements, assistance with course registration, and advising on the academic record in relation to transfer credit or CSU/SDSU policy. The Office of the Registrar has three managers, two assistant directors, and 34 staff of varying classifications across four distinct units. For more information regarding the Enrollment Services department, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Thorough understanding of the 1974 Family Educational Rights to Privacy Act (FERPA) in terms of releasing information on students Working knowledge of USCIS immigration classifications and immigrant visas Experience working in an enrollment services division or Registrar’s office Experience in a university setting working with diverse student populations At least 2 years of clerical, administrative support experience in customer service is preferred Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,505 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,505 - $5,508 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 7, 2024. To receive full consideration, apply by March 6, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu . Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary Full-time temporary position available on or after May 6, 2024 and ending on or before May 5, 2025 in Field Services. Appointment will be made for one year from date of hire with the possibility of reappointment based on budget, department needs, and job performance. Under general supervision of the College of Education, Kinesiology and Social Work Dean, the Administrative Support and Coordinator serves as the central point of contact for the Field Services Office, facilitating administrative tasks while ensuring effective communication with stakeholders. Responsibilities include managing office operations, providing clerical support, maintaining online resources, and responding to inquiries. Additionally, the role involves overseeing student placement processes, coordinating data management and reporting, and collaborating with various departments and stakeholders to support program initiatives. The incumbent plays a vital role in ensuring the smooth operation of fieldwork placements and maintaining clear communication channels to support departmental programs and services. Job Duties Duties include but are not limited to: Manage all clerical work to meet university and department deadlines. Serve as a resource to the campus community and the public regarding department programs, policies, and procedures. Maintain the Field Services’ website and general email account, updating information as necessary. Coordinate office orientations, meetings, and trainings. Assist in resolving office-related issues and implementing creative solutions as needed. Provide direct support to Student Services Professionals and program coordinators. Participate in workshops and conferences to stay updated on program standards and requirements. Screen and route phone and email inquiries to appropriate personnel. Greet and assist department visitors. Notify stakeholders of changes to student placements and provide timely updates. Communicate with cooperating teachers, university supervisors, and student teachers as needed. Provide information on student workshops, advising sessions, and credential workshops. Inform students of job openings and job fairs in the six-county regions. Coordinate student teaching applications, review, and clearance processes. Manage student fieldwork completion and documentation. Notify and coordinate with stakeholders regarding fieldwork placements. Track and renew Memorandum of Understanding Agreements within designated regions. Review and process petitions related to fieldwork. Input, track, and maintain data in various database systems. Compile, analyze, and manage reports and data, including Title II reports. Manage budget tracking and expenditures associated with clinical requirements. Provide lists of student teachers for various purposes, such as the Teacher Performance Assessment coordinator and commencement program. Collaborate with various departments, placements, and program coordinators to plan procedural changes. Provide training on procedural changes to students, staff, and faculty. Review end-of-semester evaluations and identify areas of concern for individual review. Assist in managing ongoing fieldwork observation documentation, including student concerns. Other duties as assigned. Minimum Qualifications Education : Education: Completion of a high school program, technical/vocational program, or their equivalents. Experience : Several years of related office work experience. Preferred Qualifications Proficiency in office software suites such as Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and database management systems. Experience with website maintenance and content management systems. Previous experience in administrative support roles, preferably in an educational or university setting. Experience in data management, including data entry, tracking, and generating reports using software like FileMaker Pro, Excel, and PeopleSoft. Knowledge, Skills, Abilities Experience to be fully functional in all technical aspects of work assignments. Ability to understand and operate in a variety of organizational structures. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Ability to clearly communicate orally and in writing. Ability to use and quickly learn new office support technology systems and software packages. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects. ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. Salary Range Anticipated salary will be $3,680 - $4,048 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $3,680 - $5,783 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER APRIL 8, 2024 (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 23, 2024
Position Summary Full-time temporary position available on or after May 6, 2024 and ending on or before May 5, 2025 in Field Services. Appointment will be made for one year from date of hire with the possibility of reappointment based on budget, department needs, and job performance. Under general supervision of the College of Education, Kinesiology and Social Work Dean, the Administrative Support and Coordinator serves as the central point of contact for the Field Services Office, facilitating administrative tasks while ensuring effective communication with stakeholders. Responsibilities include managing office operations, providing clerical support, maintaining online resources, and responding to inquiries. Additionally, the role involves overseeing student placement processes, coordinating data management and reporting, and collaborating with various departments and stakeholders to support program initiatives. The incumbent plays a vital role in ensuring the smooth operation of fieldwork placements and maintaining clear communication channels to support departmental programs and services. Job Duties Duties include but are not limited to: Manage all clerical work to meet university and department deadlines. Serve as a resource to the campus community and the public regarding department programs, policies, and procedures. Maintain the Field Services’ website and general email account, updating information as necessary. Coordinate office orientations, meetings, and trainings. Assist in resolving office-related issues and implementing creative solutions as needed. Provide direct support to Student Services Professionals and program coordinators. Participate in workshops and conferences to stay updated on program standards and requirements. Screen and route phone and email inquiries to appropriate personnel. Greet and assist department visitors. Notify stakeholders of changes to student placements and provide timely updates. Communicate with cooperating teachers, university supervisors, and student teachers as needed. Provide information on student workshops, advising sessions, and credential workshops. Inform students of job openings and job fairs in the six-county regions. Coordinate student teaching applications, review, and clearance processes. Manage student fieldwork completion and documentation. Notify and coordinate with stakeholders regarding fieldwork placements. Track and renew Memorandum of Understanding Agreements within designated regions. Review and process petitions related to fieldwork. Input, track, and maintain data in various database systems. Compile, analyze, and manage reports and data, including Title II reports. Manage budget tracking and expenditures associated with clinical requirements. Provide lists of student teachers for various purposes, such as the Teacher Performance Assessment coordinator and commencement program. Collaborate with various departments, placements, and program coordinators to plan procedural changes. Provide training on procedural changes to students, staff, and faculty. Review end-of-semester evaluations and identify areas of concern for individual review. Assist in managing ongoing fieldwork observation documentation, including student concerns. Other duties as assigned. Minimum Qualifications Education : Education: Completion of a high school program, technical/vocational program, or their equivalents. Experience : Several years of related office work experience. Preferred Qualifications Proficiency in office software suites such as Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and database management systems. Experience with website maintenance and content management systems. Previous experience in administrative support roles, preferably in an educational or university setting. Experience in data management, including data entry, tracking, and generating reports using software like FileMaker Pro, Excel, and PeopleSoft. Knowledge, Skills, Abilities Experience to be fully functional in all technical aspects of work assignments. Ability to understand and operate in a variety of organizational structures. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Ability to clearly communicate orally and in writing. Ability to use and quickly learn new office support technology systems and software packages. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects. ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. Salary Range Anticipated salary will be $3,680 - $4,048 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $3,680 - $5,783 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER APRIL 8, 2024 (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Duties and Responsibilities: The part-time ASA I for the Language, Speech and Hearing Center is responsible for front office duties during peak times and Saturdays, and a contact person for students, clients/patients, faculty, and clinical educators. The part-time ASA I is responsible for general office duties such as answering phones, checking in clients/patients, scheduling client/patient appointments, collecting fees and co-pays, printing invoices and receipts, and responding to requests from student clinicians or faculty members. The part-time ASA I works Mon-Thursday 3-7pm, and Saturdays 8am to 1pm. Responds to clients and students who walk into the clinic, call the clinic for assistance, or come in for a scheduled appointment with an audiologist or a speech pathologist. Acts as primary contact for clients/patients on weekday afternoons and Saturday mornings. Under guidance of Center Coordinator and ASA II, processes intake forms for perspective clients. Under guidance of Center Coordinator and ASA II, accepts payments for services and merchandise and co-pays; provides invoices or receipts. Under guidance of the Center Coordinator and ASA II, participates in insurance verification for perspective clients/patients. Under guidance of Center Coordinator and ASA II maintains the electronic files of clients in a manner consistent with HIPAA (the health information portability and accountability act). Other duties as assigned. Knowledge, Specialized Skills, and Abilities: Is able to speak Spanish at a business level Is respectful to the hard of hearing, deaf, special needs populations, the elderly, and parents or family members of children with special needs. Is tolerant of multiple requests for information, is patient when assisting others. Is able to use email, phones, Microsoft Word and Excel. Can learn medical record keeping, and the various web-based formats used at the LSHC. Pay, Benefits, & Work Schedule: This position is employed through The University Corporation (TUC). Anticipated hiring range: $16.68/hr - $18.00/hr Full pay range: $16.85/hr - $20.68/hr Time Base: Part-Time General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT (BACKGROUND INVESTIGATION AND LIVE SCAN). How to Apply Please complete the online application/resume upload submission process in order to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Wednesday, March 27 th and will continue until the position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077. Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 13, 2024
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Duties and Responsibilities: The part-time ASA I for the Language, Speech and Hearing Center is responsible for front office duties during peak times and Saturdays, and a contact person for students, clients/patients, faculty, and clinical educators. The part-time ASA I is responsible for general office duties such as answering phones, checking in clients/patients, scheduling client/patient appointments, collecting fees and co-pays, printing invoices and receipts, and responding to requests from student clinicians or faculty members. The part-time ASA I works Mon-Thursday 3-7pm, and Saturdays 8am to 1pm. Responds to clients and students who walk into the clinic, call the clinic for assistance, or come in for a scheduled appointment with an audiologist or a speech pathologist. Acts as primary contact for clients/patients on weekday afternoons and Saturday mornings. Under guidance of Center Coordinator and ASA II, processes intake forms for perspective clients. Under guidance of Center Coordinator and ASA II, accepts payments for services and merchandise and co-pays; provides invoices or receipts. Under guidance of the Center Coordinator and ASA II, participates in insurance verification for perspective clients/patients. Under guidance of Center Coordinator and ASA II maintains the electronic files of clients in a manner consistent with HIPAA (the health information portability and accountability act). Other duties as assigned. Knowledge, Specialized Skills, and Abilities: Is able to speak Spanish at a business level Is respectful to the hard of hearing, deaf, special needs populations, the elderly, and parents or family members of children with special needs. Is tolerant of multiple requests for information, is patient when assisting others. Is able to use email, phones, Microsoft Word and Excel. Can learn medical record keeping, and the various web-based formats used at the LSHC. Pay, Benefits, & Work Schedule: This position is employed through The University Corporation (TUC). Anticipated hiring range: $16.68/hr - $18.00/hr Full pay range: $16.85/hr - $20.68/hr Time Base: Part-Time General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT (BACKGROUND INVESTIGATION AND LIVE SCAN). How to Apply Please complete the online application/resume upload submission process in order to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Wednesday, March 27 th and will continue until the position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077. Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under general supervision of the Work Control Manager, the Work Control Coordinator understands and performs the full scope of Facilities Services Work Control Center activities and responsibilities. Primary responsibilities are a) completing and reporting on the full execution of the maintenance work order processes from receipt and initiation through close out, b) providing customer service to Facilities Services’ staff, the campus community and vendors and c) ensuring data integrity for facility information. The Work Control Coordinator provides courteous, reliable, and efficient professional services and support to the campus and Facilities Services. They provide prompt response and resolution of emergency work, accurate documentation for all projects under the coordination of Facilities Services. The Work Control Coordinator consistently meets the needs of the university in a timely and professional manner; follow-up on projects or tasks to ensure that all items are completed; consistently meets deadlines; builds and maintains internal and external customer satisfaction with the products and services offered by the organization; seeks customer feedback; and is responsive to customers and takes appropriate action for the situation. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary SDSU Facilities Services (FS) is a customer-service based organization providing facility maintenance activities through a transparent and deliberate process. It is responsible for the operation, maintenance, repair, renovation, remodel, and alteration activities in support of the academic and research mission of the university. Facilities Services employs approximately 250 employees and supports approximately eight million square feet of buildings (including residence halls and parking structures) and 280 acres of improved and unimproved land. For more information regarding Facilities Services, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Substantial and effective telephone communication skills, interpersonal and listening skills, and the ability to effectively provide good customer service. Great attention to detail. The ability to work as a team member, to coordination efforts and to integrate these efforts with all other employees in the Work Control Center and Facilities Services. Skilled with basic computer operations Ability to learn all aspects of the automated maintenance management system. Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,680 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,680 - $5,783 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 18, 2024. To receive full consideration, apply by March 17, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Mar 01 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under general supervision of the Work Control Manager, the Work Control Coordinator understands and performs the full scope of Facilities Services Work Control Center activities and responsibilities. Primary responsibilities are a) completing and reporting on the full execution of the maintenance work order processes from receipt and initiation through close out, b) providing customer service to Facilities Services’ staff, the campus community and vendors and c) ensuring data integrity for facility information. The Work Control Coordinator provides courteous, reliable, and efficient professional services and support to the campus and Facilities Services. They provide prompt response and resolution of emergency work, accurate documentation for all projects under the coordination of Facilities Services. The Work Control Coordinator consistently meets the needs of the university in a timely and professional manner; follow-up on projects or tasks to ensure that all items are completed; consistently meets deadlines; builds and maintains internal and external customer satisfaction with the products and services offered by the organization; seeks customer feedback; and is responsive to customers and takes appropriate action for the situation. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary SDSU Facilities Services (FS) is a customer-service based organization providing facility maintenance activities through a transparent and deliberate process. It is responsible for the operation, maintenance, repair, renovation, remodel, and alteration activities in support of the academic and research mission of the university. Facilities Services employs approximately 250 employees and supports approximately eight million square feet of buildings (including residence halls and parking structures) and 280 acres of improved and unimproved land. For more information regarding Facilities Services, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Substantial and effective telephone communication skills, interpersonal and listening skills, and the ability to effectively provide good customer service. Great attention to detail. The ability to work as a team member, to coordination efforts and to integrate these efforts with all other employees in the Work Control Center and Facilities Services. Skilled with basic computer operations Ability to learn all aspects of the automated maintenance management system. Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,680 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,680 - $5,783 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 18, 2024. To receive full consideration, apply by March 17, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Mar 01 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview Under general supervision, an Interpreter II provides a very high level of skilled interpreting and transliterating for individuals with hearing impairments. Position Summary Sign Language Interpreter (Interpreter II) This is a part time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. We are seeking to hire 2-3 people for this role. Anticipated Hiring Hourly Range: $45.00 - $53.00 per hour CSU Classification Salary Range: $5,070 - $11,015 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. Application requires answers to supplemental questions. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Dec 06 2023 Pacific Standard Time Applications close: Closing Date/Time:
Apr 25, 2024
Job Overview Under general supervision, an Interpreter II provides a very high level of skilled interpreting and transliterating for individuals with hearing impairments. Position Summary Sign Language Interpreter (Interpreter II) This is a part time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. We are seeking to hire 2-3 people for this role. Anticipated Hiring Hourly Range: $45.00 - $53.00 per hour CSU Classification Salary Range: $5,070 - $11,015 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. Application requires answers to supplemental questions. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Dec 06 2023 Pacific Standard Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under general supervision of the Director of the Educational Opportunity Program (EOP) in collaboration with the Director of Admissions of Operations & Systems, the Student Services Professional II position is responsible for performing moderately complex professional student service work in that assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. This position requires: both interviewing and counseling techniques; judgment to recommend solutions to problems and changes in program procedures; and acting as spokesperson within the area of expertise. Duties and responsibilities Pre-Admission Application Evaluation, Processing & Advisement Review and analyze transcripts and other basic records of prospective and current applicants to determine eligibility for admission to the University and EOP. Including but not limited to specific course requirements, transferable courses and GPA calculations based on the major the student has applied for to the University. Promptly and accurately updating educational information, entering the admission decision, and other pertinent information into PeopleSoft system, along with any corresponding student files. Meet with students to discuss admissions eligibility matters in relation to impacted major criteria, and provide alternative options. Provide pre-admission counseling to prospective students and community members and customer service on a continuous basis in person, over telephone and electronically. Assist students with the University and EOP Application if needed. Regularly conduct admission and pre-admission appointments with returning students regarding admission eligibility. In addition, assist students with navigating EOP returning student process. Provide eligibility worksheet to EOP, prior to clearing admission to determine if student is eligible for re-entry based off EOP Academic Contract. Clearing admission and checklist for returning applicant, updating university admission coding to allow enrollment. Maintain contact with select applicants to aid their admission process and provide guidance about their application, outstanding documentation, and their admission status. Represent CSUSB and EOP at events on and off campus. Advise and counsels prospective and returning University foster youth applicants, and their guardians, along with identified unhoused applicants on general CSU and specific EOP and Renaissance Scholar admission processes. Remain knowledgeable and staying up to date of CSU and EOP Admission Requirements. Document and develop workflow diagrams to capture department and cross departmental operational procedures. Continuously analyze and enhance workflow procedures based on CSU system wide, University, EOP requirements and best practices. Contribute to the development of queries in PeopleSoft for the purpose of enrollment management. Develop strategic communications/forms and execute in consultation and collaboration with University Admissions and EOP. Work collaboratively with University Admissions Team, and closely with Director of Admissions of Operation & Systems, in developing procedures that support both University and EOP admissions. Participate in appropriate University Admission team trainings and applicable meetings. In collaboration with University Admissions and Outreach Department, develop and implement referral process of prospective university applicants to EOP department for exception admission consideration. Advise applicants towards alternative educational options for potential future university consideration, if not selected. Develop, track and monitor all referrals and communications for prospective exceptions. Contribute to the development and implementation of office business practices to determine student eligibility for admissions to the University and EOP, determining residency status, and reviewing appeals for exceptions to University Policy. Assist incoming and returning applicants with financial aid inquires (FAFSA and CA DREAM ACT application) deadlines, and EOP grant information. Provide students information on student support services offered by the university such as but not limited to, the Services to Students with Disabilities Office, Financial Aid & Scholarships Office, Housing and Residential Education, Undocumented Student Success Center, Black Scholars Program, Veterans Success Center, Basic Needs & Student Support program, SAIL program, Renaissance Scholars program, EOP Summer Bridge, Orientation and First Year Experience, Career Center, etc. Provide University Admissions partners, EOP Director, Assistant Director and Admissions Coordinator with ad hoc reports as requested. Work collaboratively with respective campus partners to keep up to date on any changes related to University Admissions or procedures that may impact prospective students or EOP new and returning applicants. Meet weekly with EOP and ASR representatives or other department liaisons for updates as needed. Serve as a back-up for downloading CSUSB University EOP Applications. Update campus partners regarding University Admissions, EOP policies and procedures. Update EOP staff regarding campus partners policies and procedures. Meet with on campus partners to assess needs and provide services, gather and present data as appropriate. Attend meetings with EOP staff and attend ASR staff meetings. Determination of Residency Collaborate with University Residency Specialist to keep staff updated on AB540 policies, procedures and student status. Work in conjunction with University Residency Specialists to determine whether a student has met the requirements for AB540 status and serve as department liaison for AB540 EOP applicants. Provide guidance to prospective AB540 students and their parents/guardians in regards to higher education rights, assist with procedures and share on campus resources. Partner with University Admissions, Residency Specialists to ensure EOP applicants submit required documents to determine residency and work collaboratively with communications to prospective students. Remain current of policies related to AB540 determination, CA Dream Act, AB540 resources. Assist students, high school/community college counselors with questions regarding AB540 eligibility and procedural inquiries. Reference the Residence Handbook developed between CSU attorneys and the CSU system as needed and attend CSU trainings on campus and statewide related to residency to stay up to date. Outreach and Recruitment Participate in Outreach and Recruitment efforts to inform students and community partners about CSUSB and EOP admission requirements and comprehensive support services. Provide pre-admission guidance to prospective students in group and individual settings. Advisement based on admission requirements, career pathways, majors, A-G high school pattern, CSU/UC/CCC course agreements, admission policy and procedures. Partners include, but not limited to, K-12 schools, community colleges, parents/guardians, counselors, campus wide departments, non-profit agencies and community organizations. Serve as first point of contact for prospective and returning EOP and Renaissance Scholars (Foster Youth) Program inquiries for Admissions & Operation Systems and Student Outreach & Recruitment Department(s) via phone, by appointment, walk-ins and electronically. Attend and assist with University and EOP recruitment events, by assisting in coordination and facilitating guardian/parent/counselor and student workshops and presentations on University and EOP admissions requirements, program services, which may include evenings and weekends. Maintain recruitment tracking log. Assist with the collection, editing and updating of the annual University & EOP Outreach & Recruitment PowerPoint and any marketing literature related to outreach and recruitment efforts to ensure accurate and up to date University and EOP admission eligibility information and deadlines. Perform other classification-related duties as assigned. Minimum Qualifications: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown in the required qualifications may be substituted for the required education on a year for year basis. Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience. Required Qualifications: Working knowledge of the practices, procedures and activities of the program to which assigned; General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Preferred Qualifications: A Master’s degree is preferred. Experience in the analysis and application of academic regulations and procedures related to university admissions. Experience involving detailed work, including mathematical computations that require high degree of accuracy. Demonstrated experience working in higher education or related field. Demonstrated experience and familiarity of working with online student information systems (College Source, Assist, etc.) and PeopleSoft. Ability to analyze and evaluate applications and transcripts and acquire knowledge of Transfer Admissions Agreements. Ability to work and effectively communicate with ethnically and culturally diverse campus and community members. Working knowledge of the practices, procedures, and activities of the Educational Opportunity Program. Demonstrated experience and the ability to communicate with others admission requirements, policies and procedures. Knowledge of professional counseling theories and techniques and conflict resolution is preferred. Ability to handle sensitive and confidential information with diplomacy and discretion. Ability to formulate and recommend solutions to unique situations and problems using good judgment. Ability to work independently and in a team setting. Commitment to acquiring knowledge of accommodation resources available to students. Ability to design, coordinate and facilitate workshops/presentations. Ability to handle multiple work priorities, organize work projects and complete in a timely manner. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail and the ability to multitask and offer support with quick turnaround due to tight deadlines. Strong analytical and problem-solving skills. Demonstrated ability to maintain composure and tact during high stress situations and under heavy workload, with conflicting priorities, frequent interruptions, and other demands. Ability to exercise personal initiative and independent judgment within the scope of the assigned duties. Experience working in the California State University system. Team-oriented collaborative work style approach in carrying out assignments. Compensation and Benefits: Anticipated Hiring Range: $4,610 per month Classification Salary Range: $4,610 - $6,556 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: May 10, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Apr 26 2024 Pacific Daylight Time Applications close: May 10 2024 Pacific Daylight Time Closing Date/Time:
Apr 27, 2024
Job Summary: Under general supervision of the Director of the Educational Opportunity Program (EOP) in collaboration with the Director of Admissions of Operations & Systems, the Student Services Professional II position is responsible for performing moderately complex professional student service work in that assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. This position requires: both interviewing and counseling techniques; judgment to recommend solutions to problems and changes in program procedures; and acting as spokesperson within the area of expertise. Duties and responsibilities Pre-Admission Application Evaluation, Processing & Advisement Review and analyze transcripts and other basic records of prospective and current applicants to determine eligibility for admission to the University and EOP. Including but not limited to specific course requirements, transferable courses and GPA calculations based on the major the student has applied for to the University. Promptly and accurately updating educational information, entering the admission decision, and other pertinent information into PeopleSoft system, along with any corresponding student files. Meet with students to discuss admissions eligibility matters in relation to impacted major criteria, and provide alternative options. Provide pre-admission counseling to prospective students and community members and customer service on a continuous basis in person, over telephone and electronically. Assist students with the University and EOP Application if needed. Regularly conduct admission and pre-admission appointments with returning students regarding admission eligibility. In addition, assist students with navigating EOP returning student process. Provide eligibility worksheet to EOP, prior to clearing admission to determine if student is eligible for re-entry based off EOP Academic Contract. Clearing admission and checklist for returning applicant, updating university admission coding to allow enrollment. Maintain contact with select applicants to aid their admission process and provide guidance about their application, outstanding documentation, and their admission status. Represent CSUSB and EOP at events on and off campus. Advise and counsels prospective and returning University foster youth applicants, and their guardians, along with identified unhoused applicants on general CSU and specific EOP and Renaissance Scholar admission processes. Remain knowledgeable and staying up to date of CSU and EOP Admission Requirements. Document and develop workflow diagrams to capture department and cross departmental operational procedures. Continuously analyze and enhance workflow procedures based on CSU system wide, University, EOP requirements and best practices. Contribute to the development of queries in PeopleSoft for the purpose of enrollment management. Develop strategic communications/forms and execute in consultation and collaboration with University Admissions and EOP. Work collaboratively with University Admissions Team, and closely with Director of Admissions of Operation & Systems, in developing procedures that support both University and EOP admissions. Participate in appropriate University Admission team trainings and applicable meetings. In collaboration with University Admissions and Outreach Department, develop and implement referral process of prospective university applicants to EOP department for exception admission consideration. Advise applicants towards alternative educational options for potential future university consideration, if not selected. Develop, track and monitor all referrals and communications for prospective exceptions. Contribute to the development and implementation of office business practices to determine student eligibility for admissions to the University and EOP, determining residency status, and reviewing appeals for exceptions to University Policy. Assist incoming and returning applicants with financial aid inquires (FAFSA and CA DREAM ACT application) deadlines, and EOP grant information. Provide students information on student support services offered by the university such as but not limited to, the Services to Students with Disabilities Office, Financial Aid & Scholarships Office, Housing and Residential Education, Undocumented Student Success Center, Black Scholars Program, Veterans Success Center, Basic Needs & Student Support program, SAIL program, Renaissance Scholars program, EOP Summer Bridge, Orientation and First Year Experience, Career Center, etc. Provide University Admissions partners, EOP Director, Assistant Director and Admissions Coordinator with ad hoc reports as requested. Work collaboratively with respective campus partners to keep up to date on any changes related to University Admissions or procedures that may impact prospective students or EOP new and returning applicants. Meet weekly with EOP and ASR representatives or other department liaisons for updates as needed. Serve as a back-up for downloading CSUSB University EOP Applications. Update campus partners regarding University Admissions, EOP policies and procedures. Update EOP staff regarding campus partners policies and procedures. Meet with on campus partners to assess needs and provide services, gather and present data as appropriate. Attend meetings with EOP staff and attend ASR staff meetings. Determination of Residency Collaborate with University Residency Specialist to keep staff updated on AB540 policies, procedures and student status. Work in conjunction with University Residency Specialists to determine whether a student has met the requirements for AB540 status and serve as department liaison for AB540 EOP applicants. Provide guidance to prospective AB540 students and their parents/guardians in regards to higher education rights, assist with procedures and share on campus resources. Partner with University Admissions, Residency Specialists to ensure EOP applicants submit required documents to determine residency and work collaboratively with communications to prospective students. Remain current of policies related to AB540 determination, CA Dream Act, AB540 resources. Assist students, high school/community college counselors with questions regarding AB540 eligibility and procedural inquiries. Reference the Residence Handbook developed between CSU attorneys and the CSU system as needed and attend CSU trainings on campus and statewide related to residency to stay up to date. Outreach and Recruitment Participate in Outreach and Recruitment efforts to inform students and community partners about CSUSB and EOP admission requirements and comprehensive support services. Provide pre-admission guidance to prospective students in group and individual settings. Advisement based on admission requirements, career pathways, majors, A-G high school pattern, CSU/UC/CCC course agreements, admission policy and procedures. Partners include, but not limited to, K-12 schools, community colleges, parents/guardians, counselors, campus wide departments, non-profit agencies and community organizations. Serve as first point of contact for prospective and returning EOP and Renaissance Scholars (Foster Youth) Program inquiries for Admissions & Operation Systems and Student Outreach & Recruitment Department(s) via phone, by appointment, walk-ins and electronically. Attend and assist with University and EOP recruitment events, by assisting in coordination and facilitating guardian/parent/counselor and student workshops and presentations on University and EOP admissions requirements, program services, which may include evenings and weekends. Maintain recruitment tracking log. Assist with the collection, editing and updating of the annual University & EOP Outreach & Recruitment PowerPoint and any marketing literature related to outreach and recruitment efforts to ensure accurate and up to date University and EOP admission eligibility information and deadlines. Perform other classification-related duties as assigned. Minimum Qualifications: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown in the required qualifications may be substituted for the required education on a year for year basis. Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience. Required Qualifications: Working knowledge of the practices, procedures and activities of the program to which assigned; General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Preferred Qualifications: A Master’s degree is preferred. Experience in the analysis and application of academic regulations and procedures related to university admissions. Experience involving detailed work, including mathematical computations that require high degree of accuracy. Demonstrated experience working in higher education or related field. Demonstrated experience and familiarity of working with online student information systems (College Source, Assist, etc.) and PeopleSoft. Ability to analyze and evaluate applications and transcripts and acquire knowledge of Transfer Admissions Agreements. Ability to work and effectively communicate with ethnically and culturally diverse campus and community members. Working knowledge of the practices, procedures, and activities of the Educational Opportunity Program. Demonstrated experience and the ability to communicate with others admission requirements, policies and procedures. Knowledge of professional counseling theories and techniques and conflict resolution is preferred. Ability to handle sensitive and confidential information with diplomacy and discretion. Ability to formulate and recommend solutions to unique situations and problems using good judgment. Ability to work independently and in a team setting. Commitment to acquiring knowledge of accommodation resources available to students. Ability to design, coordinate and facilitate workshops/presentations. Ability to handle multiple work priorities, organize work projects and complete in a timely manner. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail and the ability to multitask and offer support with quick turnaround due to tight deadlines. Strong analytical and problem-solving skills. Demonstrated ability to maintain composure and tact during high stress situations and under heavy workload, with conflicting priorities, frequent interruptions, and other demands. Ability to exercise personal initiative and independent judgment within the scope of the assigned duties. Experience working in the California State University system. Team-oriented collaborative work style approach in carrying out assignments. Compensation and Benefits: Anticipated Hiring Range: $4,610 per month Classification Salary Range: $4,610 - $6,556 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: May 10, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Apr 26 2024 Pacific Daylight Time Applications close: May 10 2024 Pacific Daylight Time Closing Date/Time:
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION Clark County is seeking qualified candidates to apply for the Family Services I/II position. This position performs a variety of professional case work duties for various Clark County Departments. Performs various assessments, implements treatment and behavioral intervention techniques for clients that have been identified with behavioral, cognitive and health impairments. Additionally, this class includes staff performing a variety of supportive services for youth and families. This posting may be used to fill future vacancies in the Departments of Family Services and Juvenile Justice Services. Department of Family Services is the local child welfare agency whose role it is to help keep children safe. This position starts out as a Family Services Specialist I and attends a training academy. This position is an entry level position which performs a variety of professional child welfare and protection duties to support the safety, permanency and wellbeing of children. They perform various assessments and implement treatment and behavioral intervention techniques for clients that have been identified as abused, neglected and abandoned, behaviorally or emotionally impaired or medically fragile. Family Services Specialists will begin working in one of our three divisions: Hotline/Intake, CPS/NIA, or Permanency. In other jurisdictions this position may be considered a Social Worker. To view a realistic job preview, click here https://www.youtube.com/watch?v=e3SelbwpETw Department of Juvenile Justice Services Family Services Specialist I/II performs a variety of independent professional assessment and casework to support youth with school attendance and achievement and assist the family unit with stabilization and functioning. The position conducts interviews with youth and their families in order to identify areas of need and develop responsive case plans. The approach is family-centered and strength-based and includes joining with families to establish positive working relationships. THIS RECRUITMENT IS LIMITED TO THE FIRST 500 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. Family Services Specialist I: $27.29 - $42.28 Hourly Family Services Specialist II: $29.44 - $45.66 Hourly The Family Services Specialist I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Family Services Specialist II . This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. Some positions may be used to fill term Limited-Permanent positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment. Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available. Some positions may be used to fill permanent-intermittent positions. The selected candidates will work a regular schedule of more than 20 hours and less than 40 hours in a workweek. They will be paid at the approved hourly rate for actual hours worked. The successful selected candidates will be eligible for benefits on a prorated basis based on hours worked in a pay period. Some positions may be used to fill job share positions. Job Share positions are for two (2) employees performing in permanent positions of the same classification who share one specific job. Time worked will be 21 hours per week. Job Share employees will be paid at their hourly rate for actual hours worked. Sick and vacation leave benefits will accrue on a prorated basis based on hours worked in a pay period. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. MINIMUM REQUIREMENTS Education and Experience: Family Services Specialist I - Bachelor's Degree in Social Work, Child Development, Psychology, Special Education, Behavioral Science, Counseling, Early Childhood Education, Health Science, Human Services, Education, Nursing, Criminal Justice, Social Services, Sociology, Public Administration, Business Administration, Communications, Marketing or Social Science. Family Services Specialist II - In addition to the above: Two (2) years full-time experience providing protective casework/counseling services, assessments or treatment services in a child welfare, social service, juvenile justice and/or residential setting. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Work under potentially abusive, hazardous or emergency conditions. May work evening, night, weekend and holiday shifts. Some positions may require possession of a personal vehicle, which may be used for work purposes. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES General Family Services Tasks Performed in All Positions Drives a vehicle to transport children and/or family members, make home visits and other in-person contacts and to attend meetings; Some positions may require possession of a personal vehicle, which may be used for work purposes. Participates on various multi-disciplinary teams regarding clients; Contributes to the efficiency and effectiveness of the department's service to its clients by offering suggestions and directing or participating as an active member of a work team/unit/division; Works in a typical human services, detention, or public safety setting; Uses standard office equipment, reads printed materials and a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and wellbeing of youth, families, adults and/or seniors; Communicates in person or over the telephone; Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained; Interprets, applies, and explains applicable laws, codes, regulations to both clients and the general public; Uses critical thinking skills to evaluate complex problems and alternatives; Employs sound judgment consistent with various social work principles and practices when appropriate; Works with the justice system and testifies in court; Facilitates, supervises and documents parental and sibling visitation. In the Department of Family Services (DFS) , the Family Service Specialist I/II functions as a primary position to each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to any of the following units. Child Protective Services (CPS) & Hotline Takes, screens and documents incoming phone calls from various community sources regarding potential child abuse and/or neglect complaints; Interviews children, parents, and family members, representatives from various agencies and others, in person and on the phone to obtain and verify pertinent information regarding potential child abuse and neglect referrals; Assess immediate safety needs of children to include both their physical and mental health; Arranges for immediate response to emergency calls, immediate removal and placement of children when warranted and collaboration with various Law Enforcement agencies. Child Receiving/Placement Receives children being admitted into protective custody, makes admission determinations and processes the admissions; Assesses the immediate needs of children regarding physical and mental health; Identifies relative and/or foster care placements for children. Permanency Case Management (Out of Home, In-Home and Adoptions) Provides on-going assessment of the future risk of harm to children and needed services to reduce the risks of future harm; Plans for children, focusing on the goal of preserving their family, reunification, or achieving permanent placement in another family; Provides services to families with child abuse and/or neglect issues in a variety of settings including family homes, foster care, adoptive homes, relative care and other alternative out-of-home placements; Develops collaborative case plans with families and key parties to address barriers to child safety and revises plans with children and families; Assists in meeting case plan goals and provides regular monitoring of case progress; Makes referrals to community agencies and develops case strategies for short- and long-term assistance and problem resolution; Performs crisis intervention when needed; Provides various services to aid clients in promoting and achieving self-sufficiency when appropriate; Assesses, secures and monitors financial resources for which clients have been deemed eligible to receive (i.e. Social Security...); Identifies candidates for adoption planning and assists in successful case transition; Conducts Home Studies to assess both stability and placement options for children being adopted; Assists adoptive parents in understanding and supporting family connections (e.g. with siblings) of child/ren to be adopted; Conducts post-placement visits after adoption. Resource Development and Support Identifies, evaluates, and secures appropriate alternative placements including foster homes, homes of relatives, group homes, and/or other alternative living arrangements; Conducts foster parent licensing investigations to determine the validity, extent and urgency of child abuse and/or neglect complaints; Assesses and licenses individuals and agencies who apply to provide care for children, such as foster parents; Performs recruitment, training, and/or licensing of qualified foster families; Assist in the on-going development of the recruitment and licensing process; Coordinates, schedules and facilitates on-going foster care recruitment orientations and trainings for all new foster care families; Interviews potential foster parents and teaches behavior modification and counseling techniques for children and families. In the Social Service Department the Family Services Specialist I/II conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status; Utilizes agency guidelines, state, and federal regulations to determine/confirm eligibility for programs and services; Explains agency and program rules, regulations and procedures; Assists clients in completing required forms and in gathering necessary documentation; Identifies the social, economic and physical needs of clients; Assesses the client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan; Refers clients to appropriate community medical, emotional, economic and social support organizations; Advocates for or assists the client in obtaining needed services; Provides basic intervention and client and family counseling as required; Implements and provides the basic principles, policies, practices and procedures of social services, Follows recognized and approved principles and practices of case management; Possess and implements basic crisis intervention and counseling techniques; Maintains an awareness of existing basic community resources and of community programs available to assist clients with identified needs; Confers with other departmental professionals and supervisors regarding potential service provision. In the Department of Juvenile Justice Services (DJJS), the Family Services Specialist conducts a variety of supportive services for at-risk youth and families from a human services perspective. Due to the diverse utilization of the position, incumbents in this classification may be assigned in any of the following units. Community Outreach (The Harbor and The Truancy Prevention Outreach Program) Conducts assessments of youth and families in a variety of domains in order to identify immediate and long-term needs; Develops case plans in conjunction with youth and families in order to prioritize needs and provide resources and supports to assist the family in achieving their goals; Provides case management services in a variety of settings including family homes, relative care and other alternative out-of-home placements to ensure youth and families receive the desired interventions in a timely manner; Transports youth and families to appointments as needed; Documents demographic information, assessment results as well as case notes in FamilyTRACS; Facilitates life skills classes for youth and/or parents on a variety of topics; Works collaboratively with community partners to ensure youth and families receive comprehensive and evidenced-based services; Provides in-home interventions; Performs crisis intervention when needed. Probation Intake Interviews youth and families referred to the Court via citation or booking obtaining the correct demographic information and entering it into FamilyTRACS; Administers the Intake pre-screen on each youth; If releasing a youth on a return agreement, completes the return agreement form using the appropriate return date; Transports youth to alternative placement settings, appointments or home as needed; Provides crisis intervention when needed; Provides general information and resources to walk-in clients or community calls; Presents recommendations at Detention, Plea, and verbal Report and Dispositional Hearings; Provides case management services to youth on Hold Open status; Provides in-home interventions; Divert appropriate youth through referrals to The Harbor and informal probation programs Field Probation Provides services and monitoring to ensure compliance with Court Orders; Provides supervision of youth in their own homes, group or foster homes, residential treatment centers (RTC), and other programs; Responsible for keeping complete and accurate case notes and entering that information in FamilyTRACS by the indicated timelines; Monitors youth’s school attendance and academics; Assists youth in developing competency in job seeking skills; Visits youth and families within community settings (home, school) Involves family in the facilitation of the treatment program. Networks with community resource providers; Refers youth and families to appropriate community resources when needed; Prepares written reports and documentation on youth’s progress; Gives oral presentations in Court, in staffings, and during unit meetings; Monitors youth in community service programs and tracks the work of youth who are required to complete community service hours; Enters “face to face,” telephone and other contacts as specified in FamilyTRACS in intervals as indicated by the assigned supervision levels or standards set forth; Provides in-home interventions; Administers validated assessment tools and utilizes results to inform case plans PHYSICAL DEMANDS Mobility to work in a typical court, detention or public safety setting to include standing and/or walking for an extended period of time, and strength to restrain and/or eject individuals, use standard office equipment, and be capable of commuting to various off-site locations in order to attend meetings or make on-site visits; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Specified positions may require mobility and stamina to assist youth, families, adults and/or seniors experiencing crisis and support client safety and well-being. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 4/30/2024 5:01 PM Pacific
Apr 17, 2024
Full Time
ABOUT THE POSITION Clark County is seeking qualified candidates to apply for the Family Services I/II position. This position performs a variety of professional case work duties for various Clark County Departments. Performs various assessments, implements treatment and behavioral intervention techniques for clients that have been identified with behavioral, cognitive and health impairments. Additionally, this class includes staff performing a variety of supportive services for youth and families. This posting may be used to fill future vacancies in the Departments of Family Services and Juvenile Justice Services. Department of Family Services is the local child welfare agency whose role it is to help keep children safe. This position starts out as a Family Services Specialist I and attends a training academy. This position is an entry level position which performs a variety of professional child welfare and protection duties to support the safety, permanency and wellbeing of children. They perform various assessments and implement treatment and behavioral intervention techniques for clients that have been identified as abused, neglected and abandoned, behaviorally or emotionally impaired or medically fragile. Family Services Specialists will begin working in one of our three divisions: Hotline/Intake, CPS/NIA, or Permanency. In other jurisdictions this position may be considered a Social Worker. To view a realistic job preview, click here https://www.youtube.com/watch?v=e3SelbwpETw Department of Juvenile Justice Services Family Services Specialist I/II performs a variety of independent professional assessment and casework to support youth with school attendance and achievement and assist the family unit with stabilization and functioning. The position conducts interviews with youth and their families in order to identify areas of need and develop responsive case plans. The approach is family-centered and strength-based and includes joining with families to establish positive working relationships. THIS RECRUITMENT IS LIMITED TO THE FIRST 500 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. Family Services Specialist I: $27.29 - $42.28 Hourly Family Services Specialist II: $29.44 - $45.66 Hourly The Family Services Specialist I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Family Services Specialist II . This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. Some positions may be used to fill term Limited-Permanent positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment. Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available. Some positions may be used to fill permanent-intermittent positions. The selected candidates will work a regular schedule of more than 20 hours and less than 40 hours in a workweek. They will be paid at the approved hourly rate for actual hours worked. The successful selected candidates will be eligible for benefits on a prorated basis based on hours worked in a pay period. Some positions may be used to fill job share positions. Job Share positions are for two (2) employees performing in permanent positions of the same classification who share one specific job. Time worked will be 21 hours per week. Job Share employees will be paid at their hourly rate for actual hours worked. Sick and vacation leave benefits will accrue on a prorated basis based on hours worked in a pay period. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. MINIMUM REQUIREMENTS Education and Experience: Family Services Specialist I - Bachelor's Degree in Social Work, Child Development, Psychology, Special Education, Behavioral Science, Counseling, Early Childhood Education, Health Science, Human Services, Education, Nursing, Criminal Justice, Social Services, Sociology, Public Administration, Business Administration, Communications, Marketing or Social Science. Family Services Specialist II - In addition to the above: Two (2) years full-time experience providing protective casework/counseling services, assessments or treatment services in a child welfare, social service, juvenile justice and/or residential setting. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Work under potentially abusive, hazardous or emergency conditions. May work evening, night, weekend and holiday shifts. Some positions may require possession of a personal vehicle, which may be used for work purposes. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES General Family Services Tasks Performed in All Positions Drives a vehicle to transport children and/or family members, make home visits and other in-person contacts and to attend meetings; Some positions may require possession of a personal vehicle, which may be used for work purposes. Participates on various multi-disciplinary teams regarding clients; Contributes to the efficiency and effectiveness of the department's service to its clients by offering suggestions and directing or participating as an active member of a work team/unit/division; Works in a typical human services, detention, or public safety setting; Uses standard office equipment, reads printed materials and a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and wellbeing of youth, families, adults and/or seniors; Communicates in person or over the telephone; Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained; Interprets, applies, and explains applicable laws, codes, regulations to both clients and the general public; Uses critical thinking skills to evaluate complex problems and alternatives; Employs sound judgment consistent with various social work principles and practices when appropriate; Works with the justice system and testifies in court; Facilitates, supervises and documents parental and sibling visitation. In the Department of Family Services (DFS) , the Family Service Specialist I/II functions as a primary position to each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to any of the following units. Child Protective Services (CPS) & Hotline Takes, screens and documents incoming phone calls from various community sources regarding potential child abuse and/or neglect complaints; Interviews children, parents, and family members, representatives from various agencies and others, in person and on the phone to obtain and verify pertinent information regarding potential child abuse and neglect referrals; Assess immediate safety needs of children to include both their physical and mental health; Arranges for immediate response to emergency calls, immediate removal and placement of children when warranted and collaboration with various Law Enforcement agencies. Child Receiving/Placement Receives children being admitted into protective custody, makes admission determinations and processes the admissions; Assesses the immediate needs of children regarding physical and mental health; Identifies relative and/or foster care placements for children. Permanency Case Management (Out of Home, In-Home and Adoptions) Provides on-going assessment of the future risk of harm to children and needed services to reduce the risks of future harm; Plans for children, focusing on the goal of preserving their family, reunification, or achieving permanent placement in another family; Provides services to families with child abuse and/or neglect issues in a variety of settings including family homes, foster care, adoptive homes, relative care and other alternative out-of-home placements; Develops collaborative case plans with families and key parties to address barriers to child safety and revises plans with children and families; Assists in meeting case plan goals and provides regular monitoring of case progress; Makes referrals to community agencies and develops case strategies for short- and long-term assistance and problem resolution; Performs crisis intervention when needed; Provides various services to aid clients in promoting and achieving self-sufficiency when appropriate; Assesses, secures and monitors financial resources for which clients have been deemed eligible to receive (i.e. Social Security...); Identifies candidates for adoption planning and assists in successful case transition; Conducts Home Studies to assess both stability and placement options for children being adopted; Assists adoptive parents in understanding and supporting family connections (e.g. with siblings) of child/ren to be adopted; Conducts post-placement visits after adoption. Resource Development and Support Identifies, evaluates, and secures appropriate alternative placements including foster homes, homes of relatives, group homes, and/or other alternative living arrangements; Conducts foster parent licensing investigations to determine the validity, extent and urgency of child abuse and/or neglect complaints; Assesses and licenses individuals and agencies who apply to provide care for children, such as foster parents; Performs recruitment, training, and/or licensing of qualified foster families; Assist in the on-going development of the recruitment and licensing process; Coordinates, schedules and facilitates on-going foster care recruitment orientations and trainings for all new foster care families; Interviews potential foster parents and teaches behavior modification and counseling techniques for children and families. In the Social Service Department the Family Services Specialist I/II conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status; Utilizes agency guidelines, state, and federal regulations to determine/confirm eligibility for programs and services; Explains agency and program rules, regulations and procedures; Assists clients in completing required forms and in gathering necessary documentation; Identifies the social, economic and physical needs of clients; Assesses the client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan; Refers clients to appropriate community medical, emotional, economic and social support organizations; Advocates for or assists the client in obtaining needed services; Provides basic intervention and client and family counseling as required; Implements and provides the basic principles, policies, practices and procedures of social services, Follows recognized and approved principles and practices of case management; Possess and implements basic crisis intervention and counseling techniques; Maintains an awareness of existing basic community resources and of community programs available to assist clients with identified needs; Confers with other departmental professionals and supervisors regarding potential service provision. In the Department of Juvenile Justice Services (DJJS), the Family Services Specialist conducts a variety of supportive services for at-risk youth and families from a human services perspective. Due to the diverse utilization of the position, incumbents in this classification may be assigned in any of the following units. Community Outreach (The Harbor and The Truancy Prevention Outreach Program) Conducts assessments of youth and families in a variety of domains in order to identify immediate and long-term needs; Develops case plans in conjunction with youth and families in order to prioritize needs and provide resources and supports to assist the family in achieving their goals; Provides case management services in a variety of settings including family homes, relative care and other alternative out-of-home placements to ensure youth and families receive the desired interventions in a timely manner; Transports youth and families to appointments as needed; Documents demographic information, assessment results as well as case notes in FamilyTRACS; Facilitates life skills classes for youth and/or parents on a variety of topics; Works collaboratively with community partners to ensure youth and families receive comprehensive and evidenced-based services; Provides in-home interventions; Performs crisis intervention when needed. Probation Intake Interviews youth and families referred to the Court via citation or booking obtaining the correct demographic information and entering it into FamilyTRACS; Administers the Intake pre-screen on each youth; If releasing a youth on a return agreement, completes the return agreement form using the appropriate return date; Transports youth to alternative placement settings, appointments or home as needed; Provides crisis intervention when needed; Provides general information and resources to walk-in clients or community calls; Presents recommendations at Detention, Plea, and verbal Report and Dispositional Hearings; Provides case management services to youth on Hold Open status; Provides in-home interventions; Divert appropriate youth through referrals to The Harbor and informal probation programs Field Probation Provides services and monitoring to ensure compliance with Court Orders; Provides supervision of youth in their own homes, group or foster homes, residential treatment centers (RTC), and other programs; Responsible for keeping complete and accurate case notes and entering that information in FamilyTRACS by the indicated timelines; Monitors youth’s school attendance and academics; Assists youth in developing competency in job seeking skills; Visits youth and families within community settings (home, school) Involves family in the facilitation of the treatment program. Networks with community resource providers; Refers youth and families to appropriate community resources when needed; Prepares written reports and documentation on youth’s progress; Gives oral presentations in Court, in staffings, and during unit meetings; Monitors youth in community service programs and tracks the work of youth who are required to complete community service hours; Enters “face to face,” telephone and other contacts as specified in FamilyTRACS in intervals as indicated by the assigned supervision levels or standards set forth; Provides in-home interventions; Administers validated assessment tools and utilizes results to inform case plans PHYSICAL DEMANDS Mobility to work in a typical court, detention or public safety setting to include standing and/or walking for an extended period of time, and strength to restrain and/or eject individuals, use standard office equipment, and be capable of commuting to various off-site locations in order to attend meetings or make on-site visits; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Specified positions may require mobility and stamina to assist youth, families, adults and/or seniors experiencing crisis and support client safety and well-being. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 4/30/2024 5:01 PM Pacific
Stanislaus County, CA
Modesto, California, United States
About the Opportunity ****BILINGUAL APPLICANTS ARE ENCOURAGED TO APPLY**** THE IDEAL CANDIDATE Stanislaus County Behavioral Health and Recovery Services is seeking qualified candidates for the position of Behavioral Health Specialist I/II. The entry-level position performs under supervision while the experienced, journey-level position performs with much greater independence. Applicants who have lived experience as a consumer of Behavioral Health & Recovery Services or a family member of a loved one who is/was a consumer of Behavioral Health & Recovery Services are encouraged to apply. Provides a variety of para-professional counseling services to clients, recommends appropriate referrals, maintains community liaisons to ensure adequate services are made available to clients, provides facilitation for a variety of client- focused specialty groups, and as part of the treatment team, establishes and implements treatment plans. Behavioral Health Specialists work under supervision and may be assigned to regional teams, residential or inpatient facilities and various outpatient programs. Performs field visits to those under care and supervises subordinates. This recruitment is being conducted to fill vacancies for Behavioral Health and Recovery Services and establish an eligibility list to fill future Full-Time, Part-Time, Extra Help and On-Call vacancies. Stanislaus County adheres to all Public Health Orders and is committed to providing a safe and healthy work environment. To view the current Public Health orders, please visit the California Department of Public Health website here for more information. To learn more about the Behavioral Health and Recovery Services department, click here . Click here for details. THE POSITION Incumbents in the Behavioral Health Specialist (BHS) classification may be appointed to specialize in the Mental Health (MH) or the Substance Use Disorder (SUD) area. While the primary focus of incumbents will require unique typical tasks and specific abilities as indicated. Under supervision, the Behavioral Health Specialist provides a variety of services to clients, recommends appropriate referrals, maintains community liaisons to ensure adequate services are made available to clients, and provides facilitation for a variety of client-focused specialty groups. As part of the treatment team, the incumbent will establish and implement client care plans that are client or family member-driven, culturally competent, and promote wellness, recovery, and resilience. These positions support the community in SUD/MH prevention services and supportive services. Behavioral Health Specialists may be assigned to residential facilities, regional teams, various outpatient programs and community-based prevention programs. Incumbents may perform field visits to those under care, may supervise subordinates, and perform related duties as assigned. State of California - Health and Human Services Agency, California Code of Regulations requires that all non-licensed and non-certified individuals providing counseling in a substance use disorder (SUD) program licensed and/or certified by the Department of Health Care Services (DHCS) shall be registered to obtain certification as a SUD counselor with one of the certifying organizations currently approved by DHCS. State of California - Health and Human Services Agency, California Code of Regulations will require that individuals providing peer support services within an approved DMC-ODS and/or the SMHS delivery system licensed and/or certified by DHCS be registered to obtain certification as a Peer Support Specialist with one of the certifying organizations currently approved by DHCS. Unless otherwise provided, this position is part of Classified Service of the County and is assigned to the Community and Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Accompany clients in court, and/or transport clients in County vehicles; According to department standards and policies, prepare daily records, summarize progress of treatment for clients and keep these records current; Act as a lead worker or directs the work of others and offers training when needed; Advocate for and assist clients in accessing and receiving services; Communicate with various BHRS departments and other agencies; Build partnerships for positive and healthy youth development; Consult with other agencies, law enforcement and community service providers to exchange applicable information, identify services, and discuss referrals; Engage community members and local agency partners in planning and coalition development; Engage in compliant and ethical behavior in accordance with County and BHRS policy; Facilitate the admission/discharge of clients to the County's acute psychiatric hospital or substance use disorder residential treatment programs when necessary; Formulate specific health education program objectives from broad program goals, assess education and training needs through formal and informal means, and design programs and information to reduce substance misuse and abuse; Interact productively within a multidisciplinary team to provide holistic case management services; Meet regularly with clients and coach them in developing age-appropriate social skills; Assist in establishing clients' eligibility for Medi-Cal or other benefits and advocate for continuation of benefits; Participate in diagnostic and evaluative staff conferences for cooperative planning and treatment; Interview clients to screen, and determine their service needs, including evaluating risk factors; Provide case coordination and treatment planning and evaluation; Speak to public and/or agency groups to provide education that reduces stigma; Support MH/SUD program compliance with BHRS, State, & Federal reviews and corrective actions by reviewing, monitoring, tracking, etc.; and Support MH/SUD quality services program with BHRS, State, & Federal standards and requirements. MH Provide a variety of highly skilled mental health services to a varied caseload of clients; Provide Deputy Public Conservator services; Develop curriculum on various health topics; SUD Provide a variety of highly skilled substance use disorder treatment services to a varied caseload of clients; Interview clients to screen/access their substance use to determine their service needs; Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Intervention strategies and techniques; The principles and techniques of group, family and individual counseling; Behavioral Health programs, community resources, and other public agencies; The principles and techniques of risk assessment and treatment; Harm reduction; Recovery principles; and Collaborative networks, agencies and community services such as peer support networks. MH Mental health case management; The psychosocial aspects and characteristics of mental illness; and The principles and techniques of metal health treatment and recovery theories. SUD Principles of drug/alcohol addiction and recovery theories; Relapse and relapse prevention; and Risk factors for drug/alcohol abuse. SKILLS/ABILITIES Provide a variety of highly skilled mental health or alcohol/drug services to a varied caseload of clients at multiple site locations; Provide services that facilitate the recovery process; Effectively interview clients while developing and maintaining the confidence and cooperation of individuals and their families; Plan, organize and conduct structured groups and classes; Assess client's needs and develop effective treatment plans, constantly modeling compassion and respect; Respond appropriately to crisis situations involving clients, making accurate interventions and taking effective action independently; Relate directly with community organizations, schools, parent groups; Supervise others and/or delegate responsibilities, when assigned; and Communicate verbally and write concise case reports; and Maintain and track records of assigned clients. MH Provide mental health para-professional counseling and crisis intervention to a caseload of serious and persistent mental illness or seriously emotionally disturbed youth and their families. SUD Prepare concise written alcohol/drug assessments and social histories. We recognize your time is valuable, please only apply if you meet the following required qualifications. BEHAVIORAL HEALTH SPECIALIST I PATTERN I Fifteen (15) units of college credit* in a related field; AND Four (4) years experience in crisis intervention, group/family/individual counseling or in a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN II LVN or Psychiatric Technician license or 30 units of college credit* in a related field; AND Three (3) years experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. *California Association of Alcoholism and Drug Abuse Counselors (CAADAC) and/or National Association of Alcoholism and Drug Abuse Counselors (NAADAC) hours can be considered in meeting this educational requirement. PATTERN III Bachelors of Arts degree in a related field; AND Two (2) years responsible experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN IV Master's degree in a related field such as Counseling, Psychology or Social Work. BEHAVIORAL HEALTH SPECIALIST II PATTERN I Fifteen (15) units of college credit* in a related field; AND Four (4) years experience in crisis intervention, group/family/individual counseling or in a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN II LVN or Psychiatric Technician license or 30 units of college credit* in a related field; AND Three (3) years experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. *California Association of Alcoholism and Drug Abuse Counselors (CAADAC) and/or National Association of Alcoholism and Drug Abuse Counselors (NAADAC) hours can be considered in meeting this educational requirement. All applicants must possess a BLS CPR for Healthcare Providers. PATTERN III Bachelors of Arts degree in a related field; AND Two (2) years responsible experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN IV Master's degree in a related field such as, Counseling, Psychology or Social Work. IN ADDITION TO THE ABOVE PATTERNS One (1) year of experience as a Behavioral Health Specialist I, or the equivalent, in order to qualify for the Behavioral Health Specialist II level; AND BLS CPR for Healthcare Providers. DESIRABLE QUALIFICATIONS (SUD) In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. Substance Use Disorder registration and/or certification with one of the certifying organizations that meets the Department of Health Care Services (DHCS) regulations, Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof of education must call (209) 525-7339 to make other arrangements before 5:00 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing date deadline will result in disqualification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consist of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Apply By: Oral Examination: February 9, 2024 Week of February 27th February 23, 2024 Week of March 13th March 9, 2024 Week of March 27th March 23, 2024 Week of April 10th April 6, 2024 Week of April 24th April 20, 2024 Week of May 8th Note: The eligible list generated from this recruitment may be used to fill future full-time, part-time, extra-help and on-call vacancies throughout Behavioral Health and Recovery Services. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org . Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: Continuous
Mar 08, 2024
Full Time
About the Opportunity ****BILINGUAL APPLICANTS ARE ENCOURAGED TO APPLY**** THE IDEAL CANDIDATE Stanislaus County Behavioral Health and Recovery Services is seeking qualified candidates for the position of Behavioral Health Specialist I/II. The entry-level position performs under supervision while the experienced, journey-level position performs with much greater independence. Applicants who have lived experience as a consumer of Behavioral Health & Recovery Services or a family member of a loved one who is/was a consumer of Behavioral Health & Recovery Services are encouraged to apply. Provides a variety of para-professional counseling services to clients, recommends appropriate referrals, maintains community liaisons to ensure adequate services are made available to clients, provides facilitation for a variety of client- focused specialty groups, and as part of the treatment team, establishes and implements treatment plans. Behavioral Health Specialists work under supervision and may be assigned to regional teams, residential or inpatient facilities and various outpatient programs. Performs field visits to those under care and supervises subordinates. This recruitment is being conducted to fill vacancies for Behavioral Health and Recovery Services and establish an eligibility list to fill future Full-Time, Part-Time, Extra Help and On-Call vacancies. Stanislaus County adheres to all Public Health Orders and is committed to providing a safe and healthy work environment. To view the current Public Health orders, please visit the California Department of Public Health website here for more information. To learn more about the Behavioral Health and Recovery Services department, click here . Click here for details. THE POSITION Incumbents in the Behavioral Health Specialist (BHS) classification may be appointed to specialize in the Mental Health (MH) or the Substance Use Disorder (SUD) area. While the primary focus of incumbents will require unique typical tasks and specific abilities as indicated. Under supervision, the Behavioral Health Specialist provides a variety of services to clients, recommends appropriate referrals, maintains community liaisons to ensure adequate services are made available to clients, and provides facilitation for a variety of client-focused specialty groups. As part of the treatment team, the incumbent will establish and implement client care plans that are client or family member-driven, culturally competent, and promote wellness, recovery, and resilience. These positions support the community in SUD/MH prevention services and supportive services. Behavioral Health Specialists may be assigned to residential facilities, regional teams, various outpatient programs and community-based prevention programs. Incumbents may perform field visits to those under care, may supervise subordinates, and perform related duties as assigned. State of California - Health and Human Services Agency, California Code of Regulations requires that all non-licensed and non-certified individuals providing counseling in a substance use disorder (SUD) program licensed and/or certified by the Department of Health Care Services (DHCS) shall be registered to obtain certification as a SUD counselor with one of the certifying organizations currently approved by DHCS. State of California - Health and Human Services Agency, California Code of Regulations will require that individuals providing peer support services within an approved DMC-ODS and/or the SMHS delivery system licensed and/or certified by DHCS be registered to obtain certification as a Peer Support Specialist with one of the certifying organizations currently approved by DHCS. Unless otherwise provided, this position is part of Classified Service of the County and is assigned to the Community and Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Accompany clients in court, and/or transport clients in County vehicles; According to department standards and policies, prepare daily records, summarize progress of treatment for clients and keep these records current; Act as a lead worker or directs the work of others and offers training when needed; Advocate for and assist clients in accessing and receiving services; Communicate with various BHRS departments and other agencies; Build partnerships for positive and healthy youth development; Consult with other agencies, law enforcement and community service providers to exchange applicable information, identify services, and discuss referrals; Engage community members and local agency partners in planning and coalition development; Engage in compliant and ethical behavior in accordance with County and BHRS policy; Facilitate the admission/discharge of clients to the County's acute psychiatric hospital or substance use disorder residential treatment programs when necessary; Formulate specific health education program objectives from broad program goals, assess education and training needs through formal and informal means, and design programs and information to reduce substance misuse and abuse; Interact productively within a multidisciplinary team to provide holistic case management services; Meet regularly with clients and coach them in developing age-appropriate social skills; Assist in establishing clients' eligibility for Medi-Cal or other benefits and advocate for continuation of benefits; Participate in diagnostic and evaluative staff conferences for cooperative planning and treatment; Interview clients to screen, and determine their service needs, including evaluating risk factors; Provide case coordination and treatment planning and evaluation; Speak to public and/or agency groups to provide education that reduces stigma; Support MH/SUD program compliance with BHRS, State, & Federal reviews and corrective actions by reviewing, monitoring, tracking, etc.; and Support MH/SUD quality services program with BHRS, State, & Federal standards and requirements. MH Provide a variety of highly skilled mental health services to a varied caseload of clients; Provide Deputy Public Conservator services; Develop curriculum on various health topics; SUD Provide a variety of highly skilled substance use disorder treatment services to a varied caseload of clients; Interview clients to screen/access their substance use to determine their service needs; Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Intervention strategies and techniques; The principles and techniques of group, family and individual counseling; Behavioral Health programs, community resources, and other public agencies; The principles and techniques of risk assessment and treatment; Harm reduction; Recovery principles; and Collaborative networks, agencies and community services such as peer support networks. MH Mental health case management; The psychosocial aspects and characteristics of mental illness; and The principles and techniques of metal health treatment and recovery theories. SUD Principles of drug/alcohol addiction and recovery theories; Relapse and relapse prevention; and Risk factors for drug/alcohol abuse. SKILLS/ABILITIES Provide a variety of highly skilled mental health or alcohol/drug services to a varied caseload of clients at multiple site locations; Provide services that facilitate the recovery process; Effectively interview clients while developing and maintaining the confidence and cooperation of individuals and their families; Plan, organize and conduct structured groups and classes; Assess client's needs and develop effective treatment plans, constantly modeling compassion and respect; Respond appropriately to crisis situations involving clients, making accurate interventions and taking effective action independently; Relate directly with community organizations, schools, parent groups; Supervise others and/or delegate responsibilities, when assigned; and Communicate verbally and write concise case reports; and Maintain and track records of assigned clients. MH Provide mental health para-professional counseling and crisis intervention to a caseload of serious and persistent mental illness or seriously emotionally disturbed youth and their families. SUD Prepare concise written alcohol/drug assessments and social histories. We recognize your time is valuable, please only apply if you meet the following required qualifications. BEHAVIORAL HEALTH SPECIALIST I PATTERN I Fifteen (15) units of college credit* in a related field; AND Four (4) years experience in crisis intervention, group/family/individual counseling or in a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN II LVN or Psychiatric Technician license or 30 units of college credit* in a related field; AND Three (3) years experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. *California Association of Alcoholism and Drug Abuse Counselors (CAADAC) and/or National Association of Alcoholism and Drug Abuse Counselors (NAADAC) hours can be considered in meeting this educational requirement. PATTERN III Bachelors of Arts degree in a related field; AND Two (2) years responsible experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN IV Master's degree in a related field such as Counseling, Psychology or Social Work. BEHAVIORAL HEALTH SPECIALIST II PATTERN I Fifteen (15) units of college credit* in a related field; AND Four (4) years experience in crisis intervention, group/family/individual counseling or in a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN II LVN or Psychiatric Technician license or 30 units of college credit* in a related field; AND Three (3) years experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. *California Association of Alcoholism and Drug Abuse Counselors (CAADAC) and/or National Association of Alcoholism and Drug Abuse Counselors (NAADAC) hours can be considered in meeting this educational requirement. All applicants must possess a BLS CPR for Healthcare Providers. PATTERN III Bachelors of Arts degree in a related field; AND Two (2) years responsible experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN IV Master's degree in a related field such as, Counseling, Psychology or Social Work. IN ADDITION TO THE ABOVE PATTERNS One (1) year of experience as a Behavioral Health Specialist I, or the equivalent, in order to qualify for the Behavioral Health Specialist II level; AND BLS CPR for Healthcare Providers. DESIRABLE QUALIFICATIONS (SUD) In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. Substance Use Disorder registration and/or certification with one of the certifying organizations that meets the Department of Health Care Services (DHCS) regulations, Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof of education must call (209) 525-7339 to make other arrangements before 5:00 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing date deadline will result in disqualification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consist of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Apply By: Oral Examination: February 9, 2024 Week of February 27th February 23, 2024 Week of March 13th March 9, 2024 Week of March 27th March 23, 2024 Week of April 10th April 6, 2024 Week of April 24th April 20, 2024 Week of May 8th Note: The eligible list generated from this recruitment may be used to fill future full-time, part-time, extra-help and on-call vacancies throughout Behavioral Health and Recovery Services. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org . Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: Continuous