Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Lead Academic Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday; 8am - 5pm Anticipated Hiring Range $6,019.00 - $6,340.00 Per Month ($72,228.00 - $76,080.00 Annually) Salary is commensurate with experience. Position Summary The Lead Academic Counselor works in the Undergraduate Advising Center (UAC) within the Division of Undergraduate Education and Academic Planning (DUEAP). The UAC serves as SF State’s primary advising location for undergraduates seeking academic advising. In collaboration with the Director of Advisor Development and College Advisors, the Lead Academic Counselor works with a high degree of autonomy to improve advisor training and professional development opportunities on campus. This role also serves as consultation and support for academic advisors/counselors working to resolve complicated advising concerns. In addition, the Lead Academic Counselor provides direct advising to students with complex and often highly sensitive academic issues, using a high degree of professionalism, analytical skills, and knowledge to interpret campus/CSU policies and effectively resolve student issues. The Lead Academic Counselor supports the University’s strategic plan by designing, leading, executing, and evaluating advising-related projects that result in improved student outcomes for retention, persistence, and degree completion. The Lead Academic Counselor reports to the Director of Advisor Development and College Advisors, an advising manager in the Division of Undergraduate Education and Academic Planning. The incumbent functions under general supervision, but with a high degree of autonomy to organize work, set priorities and identify approaches to handle unusual situations. The role works with staff, faculty and administrators to assess areas for service improvement and implement new initiatives. The incumbent also consults and liaises with other campus units to provide resolution for unique advising problems. The person holding this position applies intentional planning to address specific advising problems and identify solutions. Lastly, the Lead Academic Counselor is responsible for independently building and implementing a pre-health advising program, focusing on strengthening the pipeline of SF State students entering into health-related careers. Position Information Advising - The Lead Academic Counselor employs counseling techniques to facilitate and provide general academic advising services to at-risk students, with a focus on highly complex cases. The incumbent will acquire and possess an in-depth knowledge of CSU/campus policy and degree programs/requirements to provide specialized advising to students, including: • Researching and reviewing highly complex cases, applying professional judgement and knowledge of CSU, SF State, and Title 5 policies to make final determinations when precedents often do not exist. • Assisting high-risk students with complex and sensitive concerns in course selection, major exploration, GE/major/minor advising, and petition consultation. • Providing strategic planning and advanced academic advising for those high-risk students with complex issues around academic notice and disqualification, reinstatement, readmission, withdrawal, or any exceptions to policies. • Fielding highly sensitive student cases from the supervising manager, President's Office and/or other campus leadership, applying a high degree of professionalism and knowledge in providing appropriate resolutions. • Maintaining a strong command of advising and counseling techniques working with highly complex student cases involving academic, career, psychosocial, cultural, and financial concerns. • Identifying critical or urgent matters (e.g. suicidal or hostile students) and taking immediate action and/or making referrals. • Utilizing analytical and clinical skills in decision-making to identify/recommend appropriate corrective measures to alleviate academic challenges. • Attending all campus-wide and DUEAP-sponsored advisor trainings to keep abreast of advising-related information and policies. • Utilizing Navigator/EAB to manage individual and group student appointments and workshops; maintain advising summary reports in Navigator/EAB. • Advising incoming students at transfer student orientations during the summer and winter. Lead/Coordination -The Lead Academic Counselor, in consultation with their DUEAP manager, will expand and improve SF State’s advisor training and professional development program. The Lead Academic Counselor supports and leads academic advisors/counselors and assists in the organization and delivery of advising services in the UAC. The incumbent will utilize high-functioning critical thinking skills to execute the following: • Assist the Director of Advisor Development in planning and executing advisor training and professional development for a large team of academic advisors/counselors (~48). • Collaborate with Director of Advisor Development in planning, organizing, and implementing multi-week onboarding/training for new academic advisors. • Collaborate with the Director of Advisor Development to build, maintain, and archive advisor training resources and materials. • Provide back-up lead support to a staff of approximately 8 SSP IIs and IIIs on different college advising teams, consulting on complex questions and addressing urgent situations when the manager is not available. • Build relationships with key individuals in support service departments (Disability Programs and Resource Center, Counseling and Psychological Services, Food+Shelter+Success, etc.). • Provide ongoing feedback and suggestions to DUEAP advising manager regarding staff questions, concerns, training needs, and case management. • Work with a high level of independence in responding to program-wide and student-focused issues by prioritizing, critically analyzing alternatives, projecting outcomes, and implementing solutions. • Support on coordination of college advisor involvement in campus-wide advising activities (New Student Orientation, Admissions-related events, etc.). • Work with DUEAP advising manager to analyze student data and to develop proactive, targeted academic advising supports to address student needs. • Represent the college advisors and the UAC on committees to increase awareness of prevalent student issues and to provide expertise on advising strategies, policies and procedures. Pre-Health Advising Coordination - The Lead Academic Counselor will co-coordinate pre-health advising and programming for students to assist them in exploring their interests, skills, and goals and developing a plan to become a competitive applicant for their chosen health profession program. Through various formats, the incumbent will plan, facilitate, and oversee the smooth and efficient operation of pre-health events and projects designed to inform, support, and motivate students to become successful candidates for health professional schools. The Lead Academic Counselor will work in tangent with the other pre-health advising lead to provide the following: • Develop, implement, execute, and evaluate new services for pre-health advising at SF State to help students make informed career decisions, including but not limited to: workshops, panels, guest speakers, organize visits from representatives of health professional school admissions offices, and moderate panels. • Serve as a point person to other offices on campus regarding health professions advising, prepare and present pre-health workshops, participate on panels as requested, and be a training resource for the campus advising community (60+ academic counselors/advisors) on pre-health professions and curricular pathways. • Maintain current knowledge of requirements for, and national and state trends in, professional school admissions for health professions and information pertaining to regional and national organizations (e.g., AAMC, AMCAS, etc.). • In collaboration with Career & Leadership Development, develop and maintain curricular content and application information on the pre-health advising website for the campus, ensuring accuracy and relevance to career exploration and future education in various health professions. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Preferred Qualifications Education: Master’s degree from an accredited university in counseling, higher education, student affairs, college student development, or a closely related discipline. Desired Experience or Skills: • Four years of progressively responsible full-time work experience in academic advising. The incumbent’s experience should give evidence of competence and indicate the potential for further growth. • Two or more years of full-time experience leading advising projects in a higher education environment. • Strong public speaking and communication skills. • Knowledge of student development and/or counseling theory and its application to academic counseling and student support services. • Experience in creating and leading workshops/trainings and communicating complex information to faculty, staff, and students on an ongoing basis. • Experience supporting underrepresented, low-income and first-generation college students and coordinating programs to support the needs of this population. • Demonstrated experience working effectively with people from diverse backgrounds. • Ability to use conflict resolution skills and professional communication when resolving complex issues and deescalating challenging interactions with students, staff, and campus partners. • Knowledge of the California State University (CSU) System, San Francisco State University, and California secondary education. • Knowledge of graduation requirements and processes, as well as the obstacles students face in college. • Experience using PeopleSoft, EAB, Microsoft Office Suite, and advising-related software and technology (Assist.org, Degree Planner, etc.). • Experience with pre-med programs and/or pre-med pathway advising • Interpersonal skills with experience in conflict resolution Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both inperson and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours, if needed. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. *SFSU INTERNAL APPLICANTS ONLY* Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 15, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Lead Academic Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday; 8am - 5pm Anticipated Hiring Range $6,019.00 - $6,340.00 Per Month ($72,228.00 - $76,080.00 Annually) Salary is commensurate with experience. Position Summary The Lead Academic Counselor works in the Undergraduate Advising Center (UAC) within the Division of Undergraduate Education and Academic Planning (DUEAP). The UAC serves as SF State’s primary advising location for undergraduates seeking academic advising. In collaboration with the Director of Advisor Development and College Advisors, the Lead Academic Counselor works with a high degree of autonomy to improve advisor training and professional development opportunities on campus. This role also serves as consultation and support for academic advisors/counselors working to resolve complicated advising concerns. In addition, the Lead Academic Counselor provides direct advising to students with complex and often highly sensitive academic issues, using a high degree of professionalism, analytical skills, and knowledge to interpret campus/CSU policies and effectively resolve student issues. The Lead Academic Counselor supports the University’s strategic plan by designing, leading, executing, and evaluating advising-related projects that result in improved student outcomes for retention, persistence, and degree completion. The Lead Academic Counselor reports to the Director of Advisor Development and College Advisors, an advising manager in the Division of Undergraduate Education and Academic Planning. The incumbent functions under general supervision, but with a high degree of autonomy to organize work, set priorities and identify approaches to handle unusual situations. The role works with staff, faculty and administrators to assess areas for service improvement and implement new initiatives. The incumbent also consults and liaises with other campus units to provide resolution for unique advising problems. The person holding this position applies intentional planning to address specific advising problems and identify solutions. Lastly, the Lead Academic Counselor is responsible for independently building and implementing a pre-health advising program, focusing on strengthening the pipeline of SF State students entering into health-related careers. Position Information Advising - The Lead Academic Counselor employs counseling techniques to facilitate and provide general academic advising services to at-risk students, with a focus on highly complex cases. The incumbent will acquire and possess an in-depth knowledge of CSU/campus policy and degree programs/requirements to provide specialized advising to students, including: • Researching and reviewing highly complex cases, applying professional judgement and knowledge of CSU, SF State, and Title 5 policies to make final determinations when precedents often do not exist. • Assisting high-risk students with complex and sensitive concerns in course selection, major exploration, GE/major/minor advising, and petition consultation. • Providing strategic planning and advanced academic advising for those high-risk students with complex issues around academic notice and disqualification, reinstatement, readmission, withdrawal, or any exceptions to policies. • Fielding highly sensitive student cases from the supervising manager, President's Office and/or other campus leadership, applying a high degree of professionalism and knowledge in providing appropriate resolutions. • Maintaining a strong command of advising and counseling techniques working with highly complex student cases involving academic, career, psychosocial, cultural, and financial concerns. • Identifying critical or urgent matters (e.g. suicidal or hostile students) and taking immediate action and/or making referrals. • Utilizing analytical and clinical skills in decision-making to identify/recommend appropriate corrective measures to alleviate academic challenges. • Attending all campus-wide and DUEAP-sponsored advisor trainings to keep abreast of advising-related information and policies. • Utilizing Navigator/EAB to manage individual and group student appointments and workshops; maintain advising summary reports in Navigator/EAB. • Advising incoming students at transfer student orientations during the summer and winter. Lead/Coordination -The Lead Academic Counselor, in consultation with their DUEAP manager, will expand and improve SF State’s advisor training and professional development program. The Lead Academic Counselor supports and leads academic advisors/counselors and assists in the organization and delivery of advising services in the UAC. The incumbent will utilize high-functioning critical thinking skills to execute the following: • Assist the Director of Advisor Development in planning and executing advisor training and professional development for a large team of academic advisors/counselors (~48). • Collaborate with Director of Advisor Development in planning, organizing, and implementing multi-week onboarding/training for new academic advisors. • Collaborate with the Director of Advisor Development to build, maintain, and archive advisor training resources and materials. • Provide back-up lead support to a staff of approximately 8 SSP IIs and IIIs on different college advising teams, consulting on complex questions and addressing urgent situations when the manager is not available. • Build relationships with key individuals in support service departments (Disability Programs and Resource Center, Counseling and Psychological Services, Food+Shelter+Success, etc.). • Provide ongoing feedback and suggestions to DUEAP advising manager regarding staff questions, concerns, training needs, and case management. • Work with a high level of independence in responding to program-wide and student-focused issues by prioritizing, critically analyzing alternatives, projecting outcomes, and implementing solutions. • Support on coordination of college advisor involvement in campus-wide advising activities (New Student Orientation, Admissions-related events, etc.). • Work with DUEAP advising manager to analyze student data and to develop proactive, targeted academic advising supports to address student needs. • Represent the college advisors and the UAC on committees to increase awareness of prevalent student issues and to provide expertise on advising strategies, policies and procedures. Pre-Health Advising Coordination - The Lead Academic Counselor will co-coordinate pre-health advising and programming for students to assist them in exploring their interests, skills, and goals and developing a plan to become a competitive applicant for their chosen health profession program. Through various formats, the incumbent will plan, facilitate, and oversee the smooth and efficient operation of pre-health events and projects designed to inform, support, and motivate students to become successful candidates for health professional schools. The Lead Academic Counselor will work in tangent with the other pre-health advising lead to provide the following: • Develop, implement, execute, and evaluate new services for pre-health advising at SF State to help students make informed career decisions, including but not limited to: workshops, panels, guest speakers, organize visits from representatives of health professional school admissions offices, and moderate panels. • Serve as a point person to other offices on campus regarding health professions advising, prepare and present pre-health workshops, participate on panels as requested, and be a training resource for the campus advising community (60+ academic counselors/advisors) on pre-health professions and curricular pathways. • Maintain current knowledge of requirements for, and national and state trends in, professional school admissions for health professions and information pertaining to regional and national organizations (e.g., AAMC, AMCAS, etc.). • In collaboration with Career & Leadership Development, develop and maintain curricular content and application information on the pre-health advising website for the campus, ensuring accuracy and relevance to career exploration and future education in various health professions. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Preferred Qualifications Education: Master’s degree from an accredited university in counseling, higher education, student affairs, college student development, or a closely related discipline. Desired Experience or Skills: • Four years of progressively responsible full-time work experience in academic advising. The incumbent’s experience should give evidence of competence and indicate the potential for further growth. • Two or more years of full-time experience leading advising projects in a higher education environment. • Strong public speaking and communication skills. • Knowledge of student development and/or counseling theory and its application to academic counseling and student support services. • Experience in creating and leading workshops/trainings and communicating complex information to faculty, staff, and students on an ongoing basis. • Experience supporting underrepresented, low-income and first-generation college students and coordinating programs to support the needs of this population. • Demonstrated experience working effectively with people from diverse backgrounds. • Ability to use conflict resolution skills and professional communication when resolving complex issues and deescalating challenging interactions with students, staff, and campus partners. • Knowledge of the California State University (CSU) System, San Francisco State University, and California secondary education. • Knowledge of graduation requirements and processes, as well as the obstacles students face in college. • Experience using PeopleSoft, EAB, Microsoft Office Suite, and advising-related software and technology (Assist.org, Degree Planner, etc.). • Experience with pre-med programs and/or pre-med pathway advising • Interpersonal skills with experience in conflict resolution Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both inperson and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours, if needed. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. *SFSU INTERNAL APPLICANTS ONLY* Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Lead Academic Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $6,019.00 - $6,340.00 Per Month ($72,228.00 - $76,080.00 Annually) Salary is commensurate with experience. Position Summary The Lead Academic Counselor works in the Undergraduate Advising Center (UAC) within the Division of Undergraduate Education and Academic Planning (DUEAP). The UAC serves as SF State’s primary advising location for undergraduates seeking academic advising. In collaboration with the Director of College Advisors, the Lead Academic Counselor supports and leads a team of academic advisors and counselors in providing individual and group advising to students in the College of Science and Engineering (CoSE). In addition, the Lead Academic Counselor also advises students with complex and often highly sensitive academic issues, using a high degree of professionalism, analytical skills, and knowledge to interpret campus/CSU policies and effectively resolve student concerns. The Lead Academic Counselor supports the University’s strategic plan by designing, leading, executing, and evaluating advising-related projects that result in improved student outcomes for retention, persistence, and degree completion. The Lead Academic Counselor reports directly to the Director of College Advisors, an advising manager in the Division of Undergraduate Education and Academic Planning. The incumbent functions under general supervision, but with a high degree of autonomy to organize work, set priorities and identify approaches to handle unusual situations. The Lead Academic Counselor works with staff, faculty and administrators to assess areas for service improvement and implement new initiatives. The incumbent also consults and liaises with other campus units to provide resolution for unique advising problems. The person holding this position applies intentional planning to address specific advising problems and identify solutions. Lastly, the Lead Academic Counselor is responsible for independently building and implementing a pre-health advising program, focusing on strengthening the pipeline of SF State students entering into health-related careers. Position Information Advising - The Lead Academic Counselor employs counseling techniques to facilitate and provide general academic advising services to at-risk students, with a focus on highly complex cases. The Lead Academic Counselor leads other advisors and assists in the organization and delivery of advising services. The incumbent will acquire and possess an in-depth knowledge of CSU/campus policy and degree programs/requirements to provide specialized advising to students, including: Interpreting highly complex CSU policies and applying it to unique student cases with no previously established precedent or practice. Assisting high-risk students with complex and sensitive concerns in course selection, major exploration, GE advising, petition consultation, and academic probation advising. Providing strategic planning and advanced academic advising for those high-risk students with complex issues around probation, disenrollment, reinstatement, withdrawal or any exceptions to policies. Diplomatically advise students on sensitive issues ranging Utilizing analytical and clinical skills in decision-making to identify/recommend appropriate corrective measures to alleviate academic challenges. Maintaining a strong command of advising and counseling techniques working with highly complex student cases involving academic, career, psychosocial, cultural, and financial concerns. Identifying critical or urgent matters (e.g. suicidal or hostile students) and take immediate action and/or make referrals. Building relationships with key individuals in support service departments (Disability Programs and Resource Center, Counseling and Psychological Services, Food+Shelter+Success, etc.). Advising incoming students at transfer student orientations during the summer and winter. Attending all campus-wide and DUEAP-sponsored advisor trainings to keep abreast of advising-related information and policies. Utilizing Navigator/EAB to manage individual and group student appointments and workshops; maintain advising summary reports in Navigator/EAB. Lead/Coordination - The Lead Academic Counselor, in consultation with their DUEAP manager, will communicate with faculty and departments in the College of Science and Engineering regarding advising strategies and initiatives. The Lead Academic Counselor will acquire and possess a working knowledge of degree programs to provide specialized consulting to other campus advising units. The incumbent will utilize high-functioning critical thinking skills to execute the following: Collaborate with the Director of College Advisors to lead and support a team of approximately 8 academic counselors/advisors (SSP IIs and SSP IIIs) and graduate interns Assist with coordinating daily advising operations for the COSE advising team in the Undergraduate Advising Center - Act as lead for the COSE advising team, providing regular support for advisors/counselors and keeping the Director of College Advisors informed about work progress and challenges Assist with leading advising projects for the COSE advising team and provide regular feedback to the Director of College Advisors regarding the execution and advancement of project-related work Meet bi-weekly with advisors/counselors on the CoSE advising team, providing support to resolve complex advising cases and checking in on projects Maintain schedules and assist with coordinating coverage when staff are sick or on vacation, as well as support the coordination of the COSE advising team’s involvement in campus-wide advising activities (New Student Orientation, Admissions-related events, etc.) Aid the Director of College Advisors in new staff training, ongoing support training, advisor development, and serve as an advising resource by providing advising policy updates to academic advisors/counselors and graduate interns Work with a high level of independence in responding to program-wide and student-focused issues by prioritizing, critically analyzing alternatives, projecting outcomes, and implementing solutions Pre-Health Advising Coordination - The Lead Academic Counselor will co-coordinate Pre-Health advising and programming for students to assist them in exploring their interests, skills, and goals and developing a plan to become a competitive applicant for their chosen health profession program. Through various formats, the incumbent will plan, facilitate, and oversee the smooth and efficient operation of Pre-Health events and projects designed to inform, support, and motivate students to become successful candidates for health professional schools. The Lead Academic Counselor will work in tangent with the other Pre-Health advising lead to provide the following: Develop, implement, execute, and evaluate new services for Pre-Health advising at SF State to help students make informed career decisions, including but not limited to: workshops, panels, guest speakers, organize visits from representatives of health professional school admissions offices, and moderate panels Serve as a point person to other offices on campus regarding health professions advising, prepare and present pre-health workshops, participate on panels as requested, and be a training resource for the campus advising community (60+ academic counselors/advisors) on Pre-Health professions and curricular pathways Maintain current knowledge of requirements for, and national and state trends in, professional school admissions for health professions and information pertaining to regional and national organizations (e.g., AAMC, AMCAS,) In collaboration with Career & Leadership Development (CLD), develop and maintain curricular content and application information on the Pre-Health Advising website for the campus, ensuring accuracy and relevance to career exploration and future education in various health professions Develop, Implement, Evaluate Advising Services - The Lead Academic Counselor will coordinate and implement special or new CoSE advising team and UAC advising projects. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Preferred Qualifications Master’s degree from an accredited university in counseling, higher education, student affairs, social work, or a related discipline. Desired Experience or Skills: Four years of progressively professional work experience in academic advising. The incumbent’s experience should give evidence of competence and indicate the potential for further growth. Two or more years of experience leading professional staff/academic counselors in a higher education environment. - Knowledge of student development and/or counseling theory and its application to academic counseling and student support services. Experience in creating and leading workshops/trainings and communicating complex information to faculty, staff, and students on an ongoing basis. Experience in planning, coordinating and executing projects, working with multiple stakeholders. - Experience supporting underrepresented, low-income and first-generation college students and coordinating programs to support the needs of this population. Demonstrated experience working effectively with people from diverse backgrounds. Ability to use conflict resolution skills and professional communication when resolving complex issues and de-escalating challenging interactions with students and campus partners. Knowledge of the California State University (CSU) System, San Francisco State University, and California secondary education. Knowledge of graduation requirements and processes, as well as the obstacles students face in college. Experience using PeopleSoft, EAB, Microsoft Office Suite, and advising-related software and technology (Assist.org, College Scheduler, etc.) Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both inperson and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours, if needed. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. *SFSU INTERNAL APPLICANTS ONLY* Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 15, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Lead Academic Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $6,019.00 - $6,340.00 Per Month ($72,228.00 - $76,080.00 Annually) Salary is commensurate with experience. Position Summary The Lead Academic Counselor works in the Undergraduate Advising Center (UAC) within the Division of Undergraduate Education and Academic Planning (DUEAP). The UAC serves as SF State’s primary advising location for undergraduates seeking academic advising. In collaboration with the Director of College Advisors, the Lead Academic Counselor supports and leads a team of academic advisors and counselors in providing individual and group advising to students in the College of Science and Engineering (CoSE). In addition, the Lead Academic Counselor also advises students with complex and often highly sensitive academic issues, using a high degree of professionalism, analytical skills, and knowledge to interpret campus/CSU policies and effectively resolve student concerns. The Lead Academic Counselor supports the University’s strategic plan by designing, leading, executing, and evaluating advising-related projects that result in improved student outcomes for retention, persistence, and degree completion. The Lead Academic Counselor reports directly to the Director of College Advisors, an advising manager in the Division of Undergraduate Education and Academic Planning. The incumbent functions under general supervision, but with a high degree of autonomy to organize work, set priorities and identify approaches to handle unusual situations. The Lead Academic Counselor works with staff, faculty and administrators to assess areas for service improvement and implement new initiatives. The incumbent also consults and liaises with other campus units to provide resolution for unique advising problems. The person holding this position applies intentional planning to address specific advising problems and identify solutions. Lastly, the Lead Academic Counselor is responsible for independently building and implementing a pre-health advising program, focusing on strengthening the pipeline of SF State students entering into health-related careers. Position Information Advising - The Lead Academic Counselor employs counseling techniques to facilitate and provide general academic advising services to at-risk students, with a focus on highly complex cases. The Lead Academic Counselor leads other advisors and assists in the organization and delivery of advising services. The incumbent will acquire and possess an in-depth knowledge of CSU/campus policy and degree programs/requirements to provide specialized advising to students, including: Interpreting highly complex CSU policies and applying it to unique student cases with no previously established precedent or practice. Assisting high-risk students with complex and sensitive concerns in course selection, major exploration, GE advising, petition consultation, and academic probation advising. Providing strategic planning and advanced academic advising for those high-risk students with complex issues around probation, disenrollment, reinstatement, withdrawal or any exceptions to policies. Diplomatically advise students on sensitive issues ranging Utilizing analytical and clinical skills in decision-making to identify/recommend appropriate corrective measures to alleviate academic challenges. Maintaining a strong command of advising and counseling techniques working with highly complex student cases involving academic, career, psychosocial, cultural, and financial concerns. Identifying critical or urgent matters (e.g. suicidal or hostile students) and take immediate action and/or make referrals. Building relationships with key individuals in support service departments (Disability Programs and Resource Center, Counseling and Psychological Services, Food+Shelter+Success, etc.). Advising incoming students at transfer student orientations during the summer and winter. Attending all campus-wide and DUEAP-sponsored advisor trainings to keep abreast of advising-related information and policies. Utilizing Navigator/EAB to manage individual and group student appointments and workshops; maintain advising summary reports in Navigator/EAB. Lead/Coordination - The Lead Academic Counselor, in consultation with their DUEAP manager, will communicate with faculty and departments in the College of Science and Engineering regarding advising strategies and initiatives. The Lead Academic Counselor will acquire and possess a working knowledge of degree programs to provide specialized consulting to other campus advising units. The incumbent will utilize high-functioning critical thinking skills to execute the following: Collaborate with the Director of College Advisors to lead and support a team of approximately 8 academic counselors/advisors (SSP IIs and SSP IIIs) and graduate interns Assist with coordinating daily advising operations for the COSE advising team in the Undergraduate Advising Center - Act as lead for the COSE advising team, providing regular support for advisors/counselors and keeping the Director of College Advisors informed about work progress and challenges Assist with leading advising projects for the COSE advising team and provide regular feedback to the Director of College Advisors regarding the execution and advancement of project-related work Meet bi-weekly with advisors/counselors on the CoSE advising team, providing support to resolve complex advising cases and checking in on projects Maintain schedules and assist with coordinating coverage when staff are sick or on vacation, as well as support the coordination of the COSE advising team’s involvement in campus-wide advising activities (New Student Orientation, Admissions-related events, etc.) Aid the Director of College Advisors in new staff training, ongoing support training, advisor development, and serve as an advising resource by providing advising policy updates to academic advisors/counselors and graduate interns Work with a high level of independence in responding to program-wide and student-focused issues by prioritizing, critically analyzing alternatives, projecting outcomes, and implementing solutions Pre-Health Advising Coordination - The Lead Academic Counselor will co-coordinate Pre-Health advising and programming for students to assist them in exploring their interests, skills, and goals and developing a plan to become a competitive applicant for their chosen health profession program. Through various formats, the incumbent will plan, facilitate, and oversee the smooth and efficient operation of Pre-Health events and projects designed to inform, support, and motivate students to become successful candidates for health professional schools. The Lead Academic Counselor will work in tangent with the other Pre-Health advising lead to provide the following: Develop, implement, execute, and evaluate new services for Pre-Health advising at SF State to help students make informed career decisions, including but not limited to: workshops, panels, guest speakers, organize visits from representatives of health professional school admissions offices, and moderate panels Serve as a point person to other offices on campus regarding health professions advising, prepare and present pre-health workshops, participate on panels as requested, and be a training resource for the campus advising community (60+ academic counselors/advisors) on Pre-Health professions and curricular pathways Maintain current knowledge of requirements for, and national and state trends in, professional school admissions for health professions and information pertaining to regional and national organizations (e.g., AAMC, AMCAS,) In collaboration with Career & Leadership Development (CLD), develop and maintain curricular content and application information on the Pre-Health Advising website for the campus, ensuring accuracy and relevance to career exploration and future education in various health professions Develop, Implement, Evaluate Advising Services - The Lead Academic Counselor will coordinate and implement special or new CoSE advising team and UAC advising projects. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Preferred Qualifications Master’s degree from an accredited university in counseling, higher education, student affairs, social work, or a related discipline. Desired Experience or Skills: Four years of progressively professional work experience in academic advising. The incumbent’s experience should give evidence of competence and indicate the potential for further growth. Two or more years of experience leading professional staff/academic counselors in a higher education environment. - Knowledge of student development and/or counseling theory and its application to academic counseling and student support services. Experience in creating and leading workshops/trainings and communicating complex information to faculty, staff, and students on an ongoing basis. Experience in planning, coordinating and executing projects, working with multiple stakeholders. - Experience supporting underrepresented, low-income and first-generation college students and coordinating programs to support the needs of this population. Demonstrated experience working effectively with people from diverse backgrounds. Ability to use conflict resolution skills and professional communication when resolving complex issues and de-escalating challenging interactions with students and campus partners. Knowledge of the California State University (CSU) System, San Francisco State University, and California secondary education. Knowledge of graduation requirements and processes, as well as the obstacles students face in college. Experience using PeopleSoft, EAB, Microsoft Office Suite, and advising-related software and technology (Assist.org, College Scheduler, etc.) Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both inperson and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours, if needed. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. *SFSU INTERNAL APPLICANTS ONLY* Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Southern CA Region Admissions Counselor Classification Title: Student Services Professional III Posting Details Priority Application Date (Posting will remain open until filled): Thursday, May 16, 2024 @ 11:55pm PDT Position Summary Under the general direction of the Director of Recruitment, Outreach and Orientation (Director), the Southern CA Region Admission Counselor (Counselor) recruits students for University enrollment and represents Sacramento State (the University) at various educational and community programs, events, and activities. The Counselor will travel within the Los Angeles and San Diego area, with the flexibility to work remotely. They will act as the University liaison by providing resources to high school and community college counselors to update them about changes in admission policies, academic programs, and general education. The Admission Counselor is responsible for planning, developing, coordinating, and implementing University enrollment management and outreach programs to high school, middle schools, and community colleges. The Counselor also reviews a variety of official and unofficial transcripts and procedural and policy documents to determine transfer credit eligibility. They are also responsible for completion of the unofficial and official transfer evaluation at the time of admission for select colleges and makes some admissions decisions. The position requires extensive knowledge of Title 5 of California Administrative Code, Chancellor’s Office Policies and Regulations, National Accreditation Policies, and Campus Requirements relative to Admission, Advanced Standing Credit Award and Academic Credit Policies. Work Location: Please Note: This is a fully remote position, with the incumbent working out of their own home. The incumbent must reside in the Los Angeles or San Diego area before the time of hire and while employed with the university. This position will require regular travel to provide outreach to the assigned area, within appropriate boundaries and city limits, as well as occasional travel to the Sacramento State campus. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : $ 5,276 per month CSU Classification Salary Range : $ 5,276 per month - $7,517 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Required Qualifications Knowledge of student recruiting and marketing strategies. Ability to prepare reports, presentations, and assist with preparing publications. Ability to independently prioritize, plan, and organize work in a fast-paced environment. Ability to work independently and possess self-direction skills to be able to initiate plans, organize, prioritize, multi-task, and coordinate work in a fast-paced organization. Ability to understand, interpret, and apply moderately complex rules, regulations, and procedures. Strong communication and interpersonal skills to interact and communicate effectively with all levels of staff, students, and external constituencies, both verbally and in writing. Skills and ability to use standard office equipment and standard software programs (e.g. Microsoft Office Suite (Outlook, Word, Excel, Teams), internet browsers and various online academic resources (i.e., CalStateApply, CollegeSource, Assist, etc.). Flexible schedule and ability to travel with occasional overnight stays. Ability to attend training programs on and off campus for occasional professional development Ability to work extended hours, and adjust working hours to meet special jobs. Ability to work remotely. Ability to be called back periodically to perform work as needed. Knowledge of Title 5 of California Administrative Code, Chancellor’s Office Policies and Regulations, National Accreditation Policies, and Campus Requirements relative to Admission, Advanced Standing Credit Award and Academic Credit Policies. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: - Ability to pass a background check Preferred Qualifications Student recruiting experience. Ability to communicate effectively with Spanish speaking families. Knowledge of Freshman and Transfer Admission Requirements in the California State University System. Experience Using CMS (Common Management System) OnBase (document image management system) and TES (Transfer Evaluation System). Experience working with first generation and low-income student populations. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 03, 2024
Working Title: Southern CA Region Admissions Counselor Classification Title: Student Services Professional III Posting Details Priority Application Date (Posting will remain open until filled): Thursday, May 16, 2024 @ 11:55pm PDT Position Summary Under the general direction of the Director of Recruitment, Outreach and Orientation (Director), the Southern CA Region Admission Counselor (Counselor) recruits students for University enrollment and represents Sacramento State (the University) at various educational and community programs, events, and activities. The Counselor will travel within the Los Angeles and San Diego area, with the flexibility to work remotely. They will act as the University liaison by providing resources to high school and community college counselors to update them about changes in admission policies, academic programs, and general education. The Admission Counselor is responsible for planning, developing, coordinating, and implementing University enrollment management and outreach programs to high school, middle schools, and community colleges. The Counselor also reviews a variety of official and unofficial transcripts and procedural and policy documents to determine transfer credit eligibility. They are also responsible for completion of the unofficial and official transfer evaluation at the time of admission for select colleges and makes some admissions decisions. The position requires extensive knowledge of Title 5 of California Administrative Code, Chancellor’s Office Policies and Regulations, National Accreditation Policies, and Campus Requirements relative to Admission, Advanced Standing Credit Award and Academic Credit Policies. Work Location: Please Note: This is a fully remote position, with the incumbent working out of their own home. The incumbent must reside in the Los Angeles or San Diego area before the time of hire and while employed with the university. This position will require regular travel to provide outreach to the assigned area, within appropriate boundaries and city limits, as well as occasional travel to the Sacramento State campus. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : $ 5,276 per month CSU Classification Salary Range : $ 5,276 per month - $7,517 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Required Qualifications Knowledge of student recruiting and marketing strategies. Ability to prepare reports, presentations, and assist with preparing publications. Ability to independently prioritize, plan, and organize work in a fast-paced environment. Ability to work independently and possess self-direction skills to be able to initiate plans, organize, prioritize, multi-task, and coordinate work in a fast-paced organization. Ability to understand, interpret, and apply moderately complex rules, regulations, and procedures. Strong communication and interpersonal skills to interact and communicate effectively with all levels of staff, students, and external constituencies, both verbally and in writing. Skills and ability to use standard office equipment and standard software programs (e.g. Microsoft Office Suite (Outlook, Word, Excel, Teams), internet browsers and various online academic resources (i.e., CalStateApply, CollegeSource, Assist, etc.). Flexible schedule and ability to travel with occasional overnight stays. Ability to attend training programs on and off campus for occasional professional development Ability to work extended hours, and adjust working hours to meet special jobs. Ability to work remotely. Ability to be called back periodically to perform work as needed. Knowledge of Title 5 of California Administrative Code, Chancellor’s Office Policies and Regulations, National Accreditation Policies, and Campus Requirements relative to Admission, Advanced Standing Credit Award and Academic Credit Policies. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: - Ability to pass a background check Preferred Qualifications Student recruiting experience. Ability to communicate effectively with Spanish speaking families. Knowledge of Freshman and Transfer Admission Requirements in the California State University System. Experience Using CMS (Common Management System) OnBase (document image management system) and TES (Transfer Evaluation System). Experience working with first generation and low-income student populations. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Admissions Counselor Classification Title: Student Services Professional III Posting Details Priority Application Date (Posting will remain open until filled): Sunday, April 7, 2024 @ 11:55pm PT Position Summary Under the general supervision of the Director of Recruitment, Outreach and Orientation (Director), the Admission Counselor (Counselor) recruits students for University enrollment and represents Sacramento State (the University) at various educational and community programs, events, and activities. The Counselor will act as the University liaison by providing resources to high school and community college counselors to update them about changes in admission policies, academic programs, and general education. They are responsible for planning, developing, coordinating, and implementing University enrollment management and outreach programs to high schools, middle schools, and community colleges. The Counselor also reviews a variety of official and unofficial transcripts and procedural and policy documents to determine transfer credit eligibility. They are also responsible for completion of the unofficial and official transfer evaluation at the time of admission for select colleges and make some admissions decisions. The position requires extensive knowledge of Title 5 of California Administrative Code, Chancellor’s Office Policies and Regulations, National Accreditation Policies, and Campus Requirements relative to Admission, Advanced Standing Credit Award, and Academic Credit Policies. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : $5,276 per month CSU Classification Salary Range : $5,276 per month - $7,517 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. This position requires a flexible schedule and ability to travel with occasional overnight stays. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Required Qualifications Knowledge of student recruiting and marketing strategies. Ability to prepare reports, presentations, and assist with preparing publications. Ability to independently prioritize, plan, and organize work in a fast-paced environment. Ability to work independently and possess self-direction skills to be able to initiate plans, organize, prioritize, multi-task, and coordinate work in a fast-paced organization. Ability to understand, interpret, and apply moderately complex rules, regulations, and procedures. Strong communication and interpersonal skills to interact and communicate effectively with all levels of staff, students, and external constituencies, both verbally and in writing. Skills and ability to use standard office equipment and standard software programs (e.g. Microsoft Office Suite (Outlook, Word, Excel, Teams), internet browsers and various online academic resources (i.e., CalStateApply, CollegeSource, Assist, etc.). Flexible schedule and ability to travel with occasional overnight stays. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.” Conditions of Employment: - Ability to pass a background check Preferred Qualifications Student recruiting experience. Knowledge of Freshman and Transfer Admission Requirements in the California State University System. Experience Using CMS (Common Management System), OnBase (document image management system), and TES (Transfer Evaluation System). Experience working with first generation and low-income student populations. Knowledge of Title 5 of California Administrative Code, Chancellor’s Office Policies and Regulations, National Accreditation Policies, and Campus Requirements relative to Admission, Advanced Standing Credit Award, and Academic Credit Policies. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 23, 2024
Working Title: Admissions Counselor Classification Title: Student Services Professional III Posting Details Priority Application Date (Posting will remain open until filled): Sunday, April 7, 2024 @ 11:55pm PT Position Summary Under the general supervision of the Director of Recruitment, Outreach and Orientation (Director), the Admission Counselor (Counselor) recruits students for University enrollment and represents Sacramento State (the University) at various educational and community programs, events, and activities. The Counselor will act as the University liaison by providing resources to high school and community college counselors to update them about changes in admission policies, academic programs, and general education. They are responsible for planning, developing, coordinating, and implementing University enrollment management and outreach programs to high schools, middle schools, and community colleges. The Counselor also reviews a variety of official and unofficial transcripts and procedural and policy documents to determine transfer credit eligibility. They are also responsible for completion of the unofficial and official transfer evaluation at the time of admission for select colleges and make some admissions decisions. The position requires extensive knowledge of Title 5 of California Administrative Code, Chancellor’s Office Policies and Regulations, National Accreditation Policies, and Campus Requirements relative to Admission, Advanced Standing Credit Award, and Academic Credit Policies. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : $5,276 per month CSU Classification Salary Range : $5,276 per month - $7,517 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. This position requires a flexible schedule and ability to travel with occasional overnight stays. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Required Qualifications Knowledge of student recruiting and marketing strategies. Ability to prepare reports, presentations, and assist with preparing publications. Ability to independently prioritize, plan, and organize work in a fast-paced environment. Ability to work independently and possess self-direction skills to be able to initiate plans, organize, prioritize, multi-task, and coordinate work in a fast-paced organization. Ability to understand, interpret, and apply moderately complex rules, regulations, and procedures. Strong communication and interpersonal skills to interact and communicate effectively with all levels of staff, students, and external constituencies, both verbally and in writing. Skills and ability to use standard office equipment and standard software programs (e.g. Microsoft Office Suite (Outlook, Word, Excel, Teams), internet browsers and various online academic resources (i.e., CalStateApply, CollegeSource, Assist, etc.). Flexible schedule and ability to travel with occasional overnight stays. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.” Conditions of Employment: - Ability to pass a background check Preferred Qualifications Student recruiting experience. Knowledge of Freshman and Transfer Admission Requirements in the California State University System. Experience Using CMS (Common Management System), OnBase (document image management system), and TES (Transfer Evaluation System). Experience working with first generation and low-income student populations. Knowledge of Title 5 of California Administrative Code, Chancellor’s Office Policies and Regulations, National Accreditation Policies, and Campus Requirements relative to Admission, Advanced Standing Credit Award, and Academic Credit Policies. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Director of Admissions Department of Admissions Job #538210 Close Date: Monday, May 27, 2024 At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #538210) Administrator II, Director of Admissions, Salary Range: $4,812 - $15,449 monthly. Hiring Range: $10,000 - $11,083 monthly. This is a full-time, benefited, exempt permanent position in Department of Admissions. This position is an Administrator _ in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Reporting to the Executive Director of Enrollment Management, the Director of Admissions is responsible for the overall leadership, strategy, and tactical implementation of student recruitment, yield, and admissions to achieve the goals outlined in the university's strategic enrollment plan. Key Responsibilities: Leadership, Goal Setting, Collaboration and Organizational Oversight - 25% Collaborate with the Vice President of Enrollment Management & Student Success, the Executive Director of Enrollment Management, and campus leadership in setting annual enrollment goals. Develop a comprehensive recruitment plan from search through enrollment for each student population. Lead the admissions organization, setting the tone and culture, to implement the annual enrollment plan. Develop the admissions organization through training and professional development, ensuring best-in-class management practices are implemented to hire and retain a high-performance team and culture. Off-Campus Recruitment - 10% In conjunction with the Associate Director of Outreach, oversee the off-campus recruitment strategy, setting implementation guidelines and expectations. Collaborate with campus partners to infuse recruitment in the campus culture - including Academic Affairs and Athletics. Ensure the team manages positive relationships with key partners in each territory on behalf of Cal Poly Humboldt and the CSU system in support of the institution’s mission of diversity, access, and full representation of California’s demographics. On-Campus Recruitment: Daily Visit Experiences and Special Events - 10% In conjunction with the Visit Experience Coordinator, oversee the strategy and implementation of campus visit experiences, including robust programming for the local service area. Utilize data, best practices, & innovative strategies to drive visit attendance and maximize yield. Admissions Strategy - 10% In coordination with the Registrar, ensure proper communication of admissions policies and procedures during outreach and recruitment activities, and counselor support of application completion efforts. Focus on continuous process Improvement that aligns policy, procedure, and work with admissions strategies. Operational Leadership - 10% Oversee the operational functions of the office in close collaboration with the University Registrar. Ensure the organization is following CRM best practices. Collaborate with University IT and IR professionals as needed. Ensure accurate data collection and management practices are followed to assess results in every area accurately. Communications - 10% Collaborate with the Strategic Student Communications team to strategize and create communications using all marketing channels, from recruitment to enrollment in support of the annual enrollment plan. Ensure all recruitment and admission communications are both timely and accurate. Lead and Direct Search - 5% Facilitate the search program for Humboldt from name purchase, data collection and coding, to inquiry generation through collaboration with the third-party vendor. Regularly monitor the communication campaigns to meet conversion rate goals and modify plans as needed. Budget - 10% Direct and manage the organizational & fiscal planning of the admissions department. Create strategies to optimize the organization's budgets and spending. Monitor spending patterns and lead monthly budget meetings. Negotiate contracts with third-party vendors in line with university policies. Other - 5% Other duties as assigned in support of enrollment and broader campus efforts, including committee service, special events, and community outreach. Other Duties as Assigned - 5% Knowledge, Skills, and Abilities Associated with this Position Include: Demonstrated experience building successful admissions programs that meet and exceed the needs of the institution and prospective students and their families. Demonstrated experience successfully managing teams to quantified goals in environments with complex enrollment models with multiple variables and goals, sales of complex products and solutions, or with robust customer attainment objectives. Demonstrated ability to develop complex models based on head count, revenue, and yield projections. Demonstrated experience building high-performing teams distributed across multiple markets. Experience working in defined markets with defined goals and objectives. Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education. Demonstrated ability to work with a team of colleagues who represent a diversity of work and conflict resolution styles. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Demonstrated commitment and/or experience promoting and fostering a learning environment that is supportive of individuals from diverse backgrounds. Demonstrated commitment to recruiting and hiring diverse candidates. Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education. An understanding of the dynamics of diversity in higher education and a demonstrated ability to incorporate this understanding, as appropriate, in all levels of your work. Minimum Qualifications: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. A minimum of five years of progressively responsible higher education experience and delivery of services and programs to students and external constituents. General knowledge of the principles, practices, and trends of the student services area as well as in-depth knowledge of the policies, procedures and practices of outreach and recruitment activities to include in-state and out-of-state recruitment. Preferred Qualifications: Minimum of five years’ experience in high-volume admissions environments including outreach, recruitment, campus tours, market-based recruitment. Broad-based knowledge of technology including analytical tools, systems of record, and customer relationship management solutions, preferably Slate, PeopleSoft, and Oracle Business Insight. A Master's degree in a related field is preferred with three years’ experience and a working knowledge of the core functions in outreach, recruitment, campus tours, and event management and special programs. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials is 11:55 p.m. on Monday, May 27, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3312 Publication Date: April 25, 2024 Advertised: Apr 25 2024 Pacific Daylight Time Applications close: May 27 2024 Pacific Daylight Time Closing Date/Time:
Apr 26, 2024
Director of Admissions Department of Admissions Job #538210 Close Date: Monday, May 27, 2024 At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #538210) Administrator II, Director of Admissions, Salary Range: $4,812 - $15,449 monthly. Hiring Range: $10,000 - $11,083 monthly. This is a full-time, benefited, exempt permanent position in Department of Admissions. This position is an Administrator _ in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Reporting to the Executive Director of Enrollment Management, the Director of Admissions is responsible for the overall leadership, strategy, and tactical implementation of student recruitment, yield, and admissions to achieve the goals outlined in the university's strategic enrollment plan. Key Responsibilities: Leadership, Goal Setting, Collaboration and Organizational Oversight - 25% Collaborate with the Vice President of Enrollment Management & Student Success, the Executive Director of Enrollment Management, and campus leadership in setting annual enrollment goals. Develop a comprehensive recruitment plan from search through enrollment for each student population. Lead the admissions organization, setting the tone and culture, to implement the annual enrollment plan. Develop the admissions organization through training and professional development, ensuring best-in-class management practices are implemented to hire and retain a high-performance team and culture. Off-Campus Recruitment - 10% In conjunction with the Associate Director of Outreach, oversee the off-campus recruitment strategy, setting implementation guidelines and expectations. Collaborate with campus partners to infuse recruitment in the campus culture - including Academic Affairs and Athletics. Ensure the team manages positive relationships with key partners in each territory on behalf of Cal Poly Humboldt and the CSU system in support of the institution’s mission of diversity, access, and full representation of California’s demographics. On-Campus Recruitment: Daily Visit Experiences and Special Events - 10% In conjunction with the Visit Experience Coordinator, oversee the strategy and implementation of campus visit experiences, including robust programming for the local service area. Utilize data, best practices, & innovative strategies to drive visit attendance and maximize yield. Admissions Strategy - 10% In coordination with the Registrar, ensure proper communication of admissions policies and procedures during outreach and recruitment activities, and counselor support of application completion efforts. Focus on continuous process Improvement that aligns policy, procedure, and work with admissions strategies. Operational Leadership - 10% Oversee the operational functions of the office in close collaboration with the University Registrar. Ensure the organization is following CRM best practices. Collaborate with University IT and IR professionals as needed. Ensure accurate data collection and management practices are followed to assess results in every area accurately. Communications - 10% Collaborate with the Strategic Student Communications team to strategize and create communications using all marketing channels, from recruitment to enrollment in support of the annual enrollment plan. Ensure all recruitment and admission communications are both timely and accurate. Lead and Direct Search - 5% Facilitate the search program for Humboldt from name purchase, data collection and coding, to inquiry generation through collaboration with the third-party vendor. Regularly monitor the communication campaigns to meet conversion rate goals and modify plans as needed. Budget - 10% Direct and manage the organizational & fiscal planning of the admissions department. Create strategies to optimize the organization's budgets and spending. Monitor spending patterns and lead monthly budget meetings. Negotiate contracts with third-party vendors in line with university policies. Other - 5% Other duties as assigned in support of enrollment and broader campus efforts, including committee service, special events, and community outreach. Other Duties as Assigned - 5% Knowledge, Skills, and Abilities Associated with this Position Include: Demonstrated experience building successful admissions programs that meet and exceed the needs of the institution and prospective students and their families. Demonstrated experience successfully managing teams to quantified goals in environments with complex enrollment models with multiple variables and goals, sales of complex products and solutions, or with robust customer attainment objectives. Demonstrated ability to develop complex models based on head count, revenue, and yield projections. Demonstrated experience building high-performing teams distributed across multiple markets. Experience working in defined markets with defined goals and objectives. Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education. Demonstrated ability to work with a team of colleagues who represent a diversity of work and conflict resolution styles. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Demonstrated commitment and/or experience promoting and fostering a learning environment that is supportive of individuals from diverse backgrounds. Demonstrated commitment to recruiting and hiring diverse candidates. Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education. An understanding of the dynamics of diversity in higher education and a demonstrated ability to incorporate this understanding, as appropriate, in all levels of your work. Minimum Qualifications: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. A minimum of five years of progressively responsible higher education experience and delivery of services and programs to students and external constituents. General knowledge of the principles, practices, and trends of the student services area as well as in-depth knowledge of the policies, procedures and practices of outreach and recruitment activities to include in-state and out-of-state recruitment. Preferred Qualifications: Minimum of five years’ experience in high-volume admissions environments including outreach, recruitment, campus tours, market-based recruitment. Broad-based knowledge of technology including analytical tools, systems of record, and customer relationship management solutions, preferably Slate, PeopleSoft, and Oracle Business Insight. A Master's degree in a related field is preferred with three years’ experience and a working knowledge of the core functions in outreach, recruitment, campus tours, and event management and special programs. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials is 11:55 p.m. on Monday, May 27, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3312 Publication Date: April 25, 2024 Advertised: Apr 25 2024 Pacific Daylight Time Applications close: May 27 2024 Pacific Daylight Time Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : Student Services Professional II Anticipated Hiring Amount: $4,500 - $4,722 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT Outreach, Recruitment & Educational Partnerships (OREP) is responsible for outreach and recruitment of prospective domestic undergraduate students and plays a key role in enrollment planning and reporting. OREP is charged with promoting the image of the University, it’s programs and uniqueness; attracting and recruiting a diverse and high achieving pool of applicants; developing relationships and collaborations with campus external and internal constituents; and, providing timely, accurate and comprehensive services to students and campus through point of inquiry and enrollment. OREP is responsible for compliance with federal, state, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. OREP provides dedicated quality outreach and recruitment programs and strategic communication to prospective students, schools and community organizations and the delivery of student services that support recruitment, college readiness, and persistence. Programs include domestic undergraduate outreach, out-of-state recruitment, and campus tour programs. OREP reports to the Presidential Associate for Community Partnerships and Expanding Access in the Office of the President. DUTIES AND RESPONSIBILITIES Campus Visit Program Coordination and Lead Responsibilities Coordinate and implement procedures for the Campus Visit Program, including daily tours, group visits, and the welcome reception area, which is managed by the Director of Undergraduate Admissions. Serve as the primary contact for on-campus entities and external agencies for special and group tours. Develop and implements communication processes with external tour planners and manage special tour requests. Work with the Visitor Services Assistant to implement communication strategies with external and internal tour planners. Provide tour reports, implement post-tour surveys, and analyze data for improvements. Oversee the Welcome Center's day-to-day operations, programming, and appearance Serve as lead for the Visitor Services Assistant (ASC) providing guidance and direction with daily assignments, tour coordination, student assistant scheduling, and VIP tour requests. Liaise with various campus departments, update information guides, and serve as the lead for student assistants. Devise program strategies, conduct analyses of student outcomes, and ensure consistency with university branding. Perform administrative duties, including recordkeeping, correspondence, and virtual experience creation. Program Coordination and Development Maintain the day-to-day operations of the Welcome Center. In coordination with the Visitor Services Assistant, provide guidance regarding the welcome reception area where tasks include greeting and checking-in guests, answering the main office phone, and assisting in responding to the general admission and visitor program email accounts. Coordinate programming/presentations for the Welcome Center. Maintain and update the University Welcome Center equipment/visual presentation/ appearance in collaboration with campus partners. This position also has lead responsibility for student assistants and is responsible for scheduling, training, and daily implementation of group and prospective tours. Devise program strategies and implement data collection techniques to achieve predefined program objectives. Conduct intricate and thorough analyses of student outcomes, delivering biannual reports featuring analytical data derived from the Campus Tour program. Work with OREP leadership and other campus partners to determine tour routes, scripts, and information presentations to ensure consistency with the intended and approved messaging and branding of the University. Perform a variety of administrative and clerical support duties, including recordkeeping, fielding telephone calls, receiving, and directing visitors, word processing, and processing information related to various tasks and projects. Creating a virtual experience to show what daily life is like on campus. Study best practices from the industry to deliver excellent visitor experiences. Advisory and Consultation Maintain Information Desk and Front Desk/Phone station operations for OREP. Ensure accuracy of public information and promote CPP to external audiences. Schedule prospective student visits, respond to inquiries, and handle complaints with confidentiality and sensitivity. Possess strong knowledge of CSU admissions eligibility requirements. Provide pre-admissions advising to external audiences who make appointments or walk-in seeking admissions information Event Facilitation and Support Assist in planning and coordinating special projects/events for OREP. Provide general administrative support for ad hoc committees under the oversight of the Director of Outreach and Recruitment. OREP Participate in all OREP and divisional staff development, staff meetings, and major staff events to promote the University. Conduct testing of systems utilized by OREP (e.g., Cal State Apply application, Slate information/communication system, etc.) Adhere to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and OREP to demonstrate sensitivity and appropriate conduct as a university employee. Adhere to and advises prospective students properly regarding CSU admission policies. Prepares and utilizes outreach reports detailing application, admit, enrollment trends, and analyzes prospective student inquiries to determine yield strategies. Performs administrative and programmatic duties as assigned, including providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings to support OREP programs and services. Rotates on a needed basis to perform customer service duties and support the front- facing counter of OREP, as determined by OREP leadership and/or operational need. Ensure compliance and maintain the integrity of prospective student, applicant, and student records; staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. Other duties as assigned. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Excellent verbal and written communication skills. Ability to plan, develop, coordinate, supervise and organize programs and activities. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to complete assignments without detailed instructions. Ability to interpret and apply policies and procedures; use judgment and discretion to act when precedents do not exist. Ability to work independently and take initiative; resourceful in planning work assignments attention to detail and follow-through; and experience with leading student workers. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $4,610 and maximum $6,556 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: May 20 2024 Pacific Daylight Time Applications close: Jun 03 2024 Pacific Daylight Time Closing Date/Time:
May 21, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : Student Services Professional II Anticipated Hiring Amount: $4,500 - $4,722 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT Outreach, Recruitment & Educational Partnerships (OREP) is responsible for outreach and recruitment of prospective domestic undergraduate students and plays a key role in enrollment planning and reporting. OREP is charged with promoting the image of the University, it’s programs and uniqueness; attracting and recruiting a diverse and high achieving pool of applicants; developing relationships and collaborations with campus external and internal constituents; and, providing timely, accurate and comprehensive services to students and campus through point of inquiry and enrollment. OREP is responsible for compliance with federal, state, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. OREP provides dedicated quality outreach and recruitment programs and strategic communication to prospective students, schools and community organizations and the delivery of student services that support recruitment, college readiness, and persistence. Programs include domestic undergraduate outreach, out-of-state recruitment, and campus tour programs. OREP reports to the Presidential Associate for Community Partnerships and Expanding Access in the Office of the President. DUTIES AND RESPONSIBILITIES Campus Visit Program Coordination and Lead Responsibilities Coordinate and implement procedures for the Campus Visit Program, including daily tours, group visits, and the welcome reception area, which is managed by the Director of Undergraduate Admissions. Serve as the primary contact for on-campus entities and external agencies for special and group tours. Develop and implements communication processes with external tour planners and manage special tour requests. Work with the Visitor Services Assistant to implement communication strategies with external and internal tour planners. Provide tour reports, implement post-tour surveys, and analyze data for improvements. Oversee the Welcome Center's day-to-day operations, programming, and appearance Serve as lead for the Visitor Services Assistant (ASC) providing guidance and direction with daily assignments, tour coordination, student assistant scheduling, and VIP tour requests. Liaise with various campus departments, update information guides, and serve as the lead for student assistants. Devise program strategies, conduct analyses of student outcomes, and ensure consistency with university branding. Perform administrative duties, including recordkeeping, correspondence, and virtual experience creation. Program Coordination and Development Maintain the day-to-day operations of the Welcome Center. In coordination with the Visitor Services Assistant, provide guidance regarding the welcome reception area where tasks include greeting and checking-in guests, answering the main office phone, and assisting in responding to the general admission and visitor program email accounts. Coordinate programming/presentations for the Welcome Center. Maintain and update the University Welcome Center equipment/visual presentation/ appearance in collaboration with campus partners. This position also has lead responsibility for student assistants and is responsible for scheduling, training, and daily implementation of group and prospective tours. Devise program strategies and implement data collection techniques to achieve predefined program objectives. Conduct intricate and thorough analyses of student outcomes, delivering biannual reports featuring analytical data derived from the Campus Tour program. Work with OREP leadership and other campus partners to determine tour routes, scripts, and information presentations to ensure consistency with the intended and approved messaging and branding of the University. Perform a variety of administrative and clerical support duties, including recordkeeping, fielding telephone calls, receiving, and directing visitors, word processing, and processing information related to various tasks and projects. Creating a virtual experience to show what daily life is like on campus. Study best practices from the industry to deliver excellent visitor experiences. Advisory and Consultation Maintain Information Desk and Front Desk/Phone station operations for OREP. Ensure accuracy of public information and promote CPP to external audiences. Schedule prospective student visits, respond to inquiries, and handle complaints with confidentiality and sensitivity. Possess strong knowledge of CSU admissions eligibility requirements. Provide pre-admissions advising to external audiences who make appointments or walk-in seeking admissions information Event Facilitation and Support Assist in planning and coordinating special projects/events for OREP. Provide general administrative support for ad hoc committees under the oversight of the Director of Outreach and Recruitment. OREP Participate in all OREP and divisional staff development, staff meetings, and major staff events to promote the University. Conduct testing of systems utilized by OREP (e.g., Cal State Apply application, Slate information/communication system, etc.) Adhere to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and OREP to demonstrate sensitivity and appropriate conduct as a university employee. Adhere to and advises prospective students properly regarding CSU admission policies. Prepares and utilizes outreach reports detailing application, admit, enrollment trends, and analyzes prospective student inquiries to determine yield strategies. Performs administrative and programmatic duties as assigned, including providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings to support OREP programs and services. Rotates on a needed basis to perform customer service duties and support the front- facing counter of OREP, as determined by OREP leadership and/or operational need. Ensure compliance and maintain the integrity of prospective student, applicant, and student records; staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. Other duties as assigned. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Excellent verbal and written communication skills. Ability to plan, develop, coordinate, supervise and organize programs and activities. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to complete assignments without detailed instructions. Ability to interpret and apply policies and procedures; use judgment and discretion to act when precedents do not exist. Ability to work independently and take initiative; resourceful in planning work assignments attention to detail and follow-through; and experience with leading student workers. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $4,610 and maximum $6,556 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: May 20 2024 Pacific Daylight Time Applications close: Jun 03 2024 Pacific Daylight Time Closing Date/Time:
Sonoma State University
1801 E Cotati Ave, Rohnert Park, California, USA
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Tuesday, April 2, 2024. Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire. Job Summary Reporting to and under the general supervision of the Director of Student Outreach and Recruitment, the Outreach and Recruitment Counselor (Counselor) is responsible for achieving undergraduate and supporting graduate enrollment goals established each term and year. This includes, but is not limited to, goals developed from the University Strategic Enrollment targets from which lead generation and applicant conversion goals will be met by the Counselor and conducted by recruitment, outreach events, and other activities within an assigned territory. The Counselor is responsible for generating leads through recruitment travel and managing lead generation tactics deployed in the assigned territory; conducts appropriate follow-up with leads generated to gain their application to the college; interviews prospective students and supports new applicants through the enrollment process. Key Qualifications This position requires the equivalent to graduation from a four-year college or university. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of the professional experience. One to three years of prior or current experience with sales, recruitment or marketing in higher education or related industries is highly preferred. Intermediate proficiency with computers, including standard office technology and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, PeopleSoft, CRM tools, student information systems, virtual and mobile devices, and online applications preferred. Bilingual such as, Spanish, Arabic, Mandarin, Cantonese or any other language preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and will not exceed $4,841 a month. This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Tuesday, April 2, 2024. Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire. Job Summary Reporting to and under the general supervision of the Director of Student Outreach and Recruitment, the Outreach and Recruitment Counselor (Counselor) is responsible for achieving undergraduate and supporting graduate enrollment goals established each term and year. This includes, but is not limited to, goals developed from the University Strategic Enrollment targets from which lead generation and applicant conversion goals will be met by the Counselor and conducted by recruitment, outreach events, and other activities within an assigned territory. The Counselor is responsible for generating leads through recruitment travel and managing lead generation tactics deployed in the assigned territory; conducts appropriate follow-up with leads generated to gain their application to the college; interviews prospective students and supports new applicants through the enrollment process. Key Qualifications This position requires the equivalent to graduation from a four-year college or university. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of the professional experience. One to three years of prior or current experience with sales, recruitment or marketing in higher education or related industries is highly preferred. Intermediate proficiency with computers, including standard office technology and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, PeopleSoft, CRM tools, student information systems, virtual and mobile devices, and online applications preferred. Bilingual such as, Spanish, Arabic, Mandarin, Cantonese or any other language preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and will not exceed $4,841 a month. This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sonoma State University
1801 E Cotati Ave, Rohnert Park, California, USA
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Thursday, April 18, 2024. Sonoma State has multiple Outreach and Recruitment Counselor opportunities, some locally based here in the North Bay and others supporting regional recruitment efforts in other parts of California. In your cover letter, please identify any preference for being considered for a primary placement in any of the following counties: the greater Sacramento region, San Francisco Bay Area and the San Diego region. Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire. Job Summary Reporting to and under the general supervision of the Director of Student Outreach and Recruitment, the Outreach and Recruitment Counselor (Counselor) is responsible for achieving undergraduate and supporting graduate enrollment goals established each term and year. This includes, but is not limited to, goals developed from the University Strategic Enrollment targets from which lead generation and applicant conversion goals will be met by the Counselor and conducted by recruitment, outreach events, and other activities within an assigned territory. The Counselor is responsible for generating leads through recruitment travel and managing lead generation tactics deployed in the assigned territory; conducts appropriate follow-up with leads generated to gain their application to the college; interviews prospective students and supports new applicants through the enrollment process. Key Qualifications This position requires the equivalent to graduation from a four-year college or university. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of the professional experience. One to three years of prior or current experience with sales, recruitment or marketing in higher education or related industries is highly preferred. Intermediate proficiency with computers, including standard office technology and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, PeopleSoft, CRM tools, student information systems, virtual and mobile devices, and online applications preferred. Bilingual such as, Spanish, Arabic, Mandarin, Cantonese or any other language preferred. The incumbent must possess and/or be able to obtain and thereafter maintain a passport. Salary and Benefits Starting salary placement depends on qualifications and experience and will not exceed $4,841 a month. This is a full time, temporary, exempt position. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 05, 2024
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Thursday, April 18, 2024. Sonoma State has multiple Outreach and Recruitment Counselor opportunities, some locally based here in the North Bay and others supporting regional recruitment efforts in other parts of California. In your cover letter, please identify any preference for being considered for a primary placement in any of the following counties: the greater Sacramento region, San Francisco Bay Area and the San Diego region. Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire. Job Summary Reporting to and under the general supervision of the Director of Student Outreach and Recruitment, the Outreach and Recruitment Counselor (Counselor) is responsible for achieving undergraduate and supporting graduate enrollment goals established each term and year. This includes, but is not limited to, goals developed from the University Strategic Enrollment targets from which lead generation and applicant conversion goals will be met by the Counselor and conducted by recruitment, outreach events, and other activities within an assigned territory. The Counselor is responsible for generating leads through recruitment travel and managing lead generation tactics deployed in the assigned territory; conducts appropriate follow-up with leads generated to gain their application to the college; interviews prospective students and supports new applicants through the enrollment process. Key Qualifications This position requires the equivalent to graduation from a four-year college or university. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of the professional experience. One to three years of prior or current experience with sales, recruitment or marketing in higher education or related industries is highly preferred. Intermediate proficiency with computers, including standard office technology and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, PeopleSoft, CRM tools, student information systems, virtual and mobile devices, and online applications preferred. Bilingual such as, Spanish, Arabic, Mandarin, Cantonese or any other language preferred. The incumbent must possess and/or be able to obtain and thereafter maintain a passport. Salary and Benefits Starting salary placement depends on qualifications and experience and will not exceed $4,841 a month. This is a full time, temporary, exempt position. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview Under the general direction of the Director of ACE Scholars Services (ACE), the ACE Outreach and Retention Counselor position is responsible for counseling and advising including, but not limited to, prospective applicants, support systems, and external partners on admission-related matters; and participating in various targeted recruitment and outreach yield activities in support of ACE’s goal to increase the rate of foster youth matriculation into, and graduation from, California State University San Marcos. The position advises prospective students with lived experience in foster care on the requirements for admission to the University and ACE, and the opportunities available to them. The position assist with the marketing and communication efforts for ACE, especially as it relates to community colleges, strategic partners, high schools, county agencies, and community organizations. Incumbent has a professional level of expertise in all areas of admissions for first-time freshman and transfer applicants, and a comprehensive knowledge of educational support processes. The position also provides new student onboarding support and retention services such as personal, academic, financial and success counseling; develops and implements retention strategies and services for ACE Scholars. Position Summary ACE Outreach and Retention Counselor (Student Services Professional II) This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $4,610 - $4,841 per month CSU Classification Salary Range: $4,610 - $6,556 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on May 8, 2024. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 25, 2024
Job Overview Under the general direction of the Director of ACE Scholars Services (ACE), the ACE Outreach and Retention Counselor position is responsible for counseling and advising including, but not limited to, prospective applicants, support systems, and external partners on admission-related matters; and participating in various targeted recruitment and outreach yield activities in support of ACE’s goal to increase the rate of foster youth matriculation into, and graduation from, California State University San Marcos. The position advises prospective students with lived experience in foster care on the requirements for admission to the University and ACE, and the opportunities available to them. The position assist with the marketing and communication efforts for ACE, especially as it relates to community colleges, strategic partners, high schools, county agencies, and community organizations. Incumbent has a professional level of expertise in all areas of admissions for first-time freshman and transfer applicants, and a comprehensive knowledge of educational support processes. The position also provides new student onboarding support and retention services such as personal, academic, financial and success counseling; develops and implements retention strategies and services for ACE Scholars. Position Summary ACE Outreach and Retention Counselor (Student Services Professional II) This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $4,610 - $4,841 per month CSU Classification Salary Range: $4,610 - $6,556 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on May 8, 2024. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Portland, Oregon
Portland, Oregon, United States
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Stanislaus County, CA
Modesto, California, United States
About the Opportunity ABOUT THE POSITION Mental Health Clinicians can be assigned, based on departmental needs, to the Adult and Older Adult System of Care (ASOC), Children's System of Care (CSOC), CARE Program, Substance Use Disorders System of Care (SUD), Community Emergency Response Team (CERT), Collaborative Court, Crisis Care Mobile Units (CCMU), Medi-Cal Assessment Team (MAT), Quality Services, Utilization Management (UM), Workforce Development and Training Department or the Prevention & Early Intervention Team (PEI). Under direction, Mental Health Clinicians provide clinical assessments, care planning, counseling, clinical case management and other rehabilitative / psychotherapeutic services in a community mental health setting. Mental Health Clinicians are expected to work independently but also function effectively as part of a service team. The incumbents may supervise professional and technical personnel, and provide education and consultation services to other staff, community agencies and the public. In addition, Mental Health Clinicians may administer and coordinate mental health programs, and perform other related work as required. Bilingual applicants are strongly encouraged to apply. Upon successful completion of our bilingual proficiency assessment, you'll receive an additional $1 per hour in compensation. Adult System of Care (ASOC) Service Teams are utilized to provide comprehensive outpatient services to adults with a serious mental illness and/or substance use disorder of Stanislaus County. The focus of treatment efforts is to enable clients to function at their highest level in community. Emphasis is placed on assisting clients in identifying and achieving goals, which are meaningful to them. Treatment Teams are comprised of multi-disciplinary staff and are currently utilizing the psycho-social rehabilitation and recovery models of service delivery. Children’s System of Care (CSOC) Services for children and youth are provided in various programs that work with children, youth and young adults age 0 to 21 years. The Mental Health Clinician will provide intensive services to children and adolescents identified with Serious Emotionally Disturbed (SED), as well as provide services and support to their family/caregivers. This may include children and youth who are involved with the Child Welfare or Probation systems. The Mental Health Clinician will also work with transitional age young adults and/or non-minor dependents who have opted into the foster care system as an adult. Services are provided in the field (in home, school, and community settings). Mental Health Clinicians in this subsystem work collaboratively with outside partners through a Child and Family Team process to ensure coordination of care. The CARE Program CARE is a multidisciplinary team of mental health, criminal justice, and other service providers who facilitate, provide, and share responsibilities of assessment coordination and treatment services to appropriately meet the complex mental, physical, and social needs of the targeted population. The target population includes individuals that may have severe and persistent mental illness, exhibit high-risk health and safety behaviors, engage in vagrancy-related criminal behavior, and experience severe SUDs; and for a variety of reasons, they are not accessing or accepting services. BHRS mental health services providers are embedded on the team to support clients with Serious Mental Illness (SMI) and facilitate direct access to treatment services. The CARE team includes Modesto Police, Probation, Community Services Agency, Telecare, and Public Health. The overarching goal is to see an increase in the target population transition from saying “no” to help to saying “yes” to help. Substance Use Disorders (SUD) The Mental Health Clinician will be assigned to treatment programs and Residential Unit, which is designed to serve adults and older adults who suffer from a Co-Occurring Mental Health and Substance Abuse Disorders. The incumbents are expected to provide clinical 1:1's, group counseling to program participants, and consultation services to program staff. This position may include intake assessments, group facilitation, and individual client sessions. Mental Health Clinicians provide 1:1 counseling and assessments while following regulatory compliances. They are mandated reporters for CPS, APS, and 51/50's. Mental Health Clinicians also provide revenue with Medi-Cal billing. Community Emergency Response Team (CERT) The Community Emergency Response Team (CERT) is a 24-hour, seven day a week program. CERT provides emergency mental health assessment and referral services for emergent and pre-emergent behavioral health situations in collaboration with families, consumers, law enforcement and emergency room personnel. Some services are provided in the community through a mobile task force. Non-crisis services include a consumer and family member-staffed Crisis Support Line and on-site peer support available to consumers and families who need support and referrals. Individuals are able to call to access services or request a psychiatric evaluation. CERT personnel should possess sophisticated diagnostic and assessment skills and be available for shift work. Crisis Care Mobile Units (CCMU) The Crisis Emergency Response Team (CERT) program will embed trained crisis mental health staff from Stanislaus County Behavioral Health & Recovery Services to ride along with Modesto Police Department (MPD) patrol officers and Stanislaus County Sheriff’s Office (SO) patrol deputies from 1400 to 2200 hours Monday through Friday. CCMU Clinicians will respond with law enforcement to provide mobile crisis services, Triage screening, de-escalation/resolution for individuals experiencing behavioral health crises. CCMU Clinicians will work with BHS and CST staff to provide peer support, and coordination with medical and behavioral health services, and follow-up. Medi-Cal Assessment Team (MAT) The Medi-Cal Assessment teams provides mental health assessments to children and adult beneficiaries. The MAT Mental Health Clinician will perform initial assessments to individuals referred for or seeking mental health services. The MAT Mental Health Clinician will assist in linkage for those assessed to programs within BHRS, Contractors, and or alternate level of care such as mild-moderate and or community services. MAT personnel should posses sophisticated diagnostic and assessment skills. Quality Services The Quality Services/Compliance team ensures the following: 1. Quality of care issues are identified, monitored and appropriate corrective actions are taken 2. Pursue continuous quality improvement, through department audits 3. Behavioral health services provided to beneficiaries meet established quality of care standards (Department of Health Care Services (DHCS) protocol; Information Notices (IN); All State Plan Letters (APLs)), 4. Quality is evaluated in the areas of access, satisfaction, continuity of care and quality of care, 5. Provide on-going Electronic Health Record (EHR) Navigation training 6. Program certification and re-certification activities, including program National Provider Identifier (NPI)s and modes of service, and 6. Changes are made and monitored related to DHCS protocol updates. In addition, the compliance component of the Quality Services program ensures the following: 1. Establishment and implementation of procedures and a system with dedicated staff for routine internal monitoring and auditing of compliance risks, prompt response to compliance issues as they are raised, investigation of potential compliance problems as identified in the course of self-evaluation and audits, correction of such problems promptly and thoroughly (or coordination of suspected criminal acts with law enforcement agencies) to reduce the potential for recurrence, and ongoing compliance with the requirements under the contract (Corrective Action Plan (CAP) follow up from all peer reviews; review/discussion of limited mental health contact; review and provide information related to compliance for fact finding data), 2. Implement a compliance program that includes: Written policies, procedures, and standards of conduct that articulate the organization’s commitment to comply with all applicable requirements and standards under the contract, and all applicable laws (provide training opportunities for BHRS compliance program plan; 3. Implement and maintain procedures designed to detect fraud, waste and abuse that include provisions to verify services reimbursed by Medicaid were received by the beneficiary, 4. Monitor access line compliance and procedures in addition to other compliance related requirements in protocol, Mental Health Plan (MHP) contract, and DMC-ODS Internal Government Agreement (IGA)), and 5. Assist with managing and monitoring privacy issues. Utilization Management (UM) The Utilization Management team evaluates medical necessity, appropriateness and efficiency of services provided to Medi-Cal beneficiaries (outpatient treatment plan review; assessment updates), ensures consistent application of review criteria for authorization decisions (outpatient treatment plan; Service Authorization Requests (SARs); SUD Residential) , conducts concurrent review and authorization for all psychiatric inpatient hospital services and psychiatric health facility services (DBHC; Telecare PHF; Out of County (OOC) hospitals) , reviews and completes provider appeals, provides training materials and training related to concurrent review, documentation standards for medical necessity (based on DHCS training and Title 9 regulation) ; and reasons for denials, EHR and database entry (diagnosis review; approved/denied days) , Medi-Cal eligibility check for all inpatient admissions, establish and implement written policies and procedures for all UM activities and delegated activities, and provide on-going trainings related to authorization (delegated activity); Notice of Action Beneficiary Determination (NOABDs). Collaborative Court The Collaborative Court Team is a program with Stanislaus County Behavioral Health and Recovery Services was created to ensure improved coordinated entry into Behavioral Health care for Stanislaus County residents who are involved in the legal system. Workforce Development and Training Department Training Department supports all BHRS staff in connecting to state mandated trainings as well as trainings that support specific job-related tasks. Mental Health Clinician will provide support in coordinating, facilitating and tracking trainings as well as connecting staff to needed training support. Mental Health Clinician will work with various departments in assessing additional training needs and bringing outside partners in for additional support. Prevention & Early Intervention (PEI) Under the direction of the Manager and Staff Services Coordinator of Prevention and Early Intervention (PEI), the Mental Health Clinician will act within the division in a variety of local community settings, requiring partnerships with other organizations or community groups. The Mental Health Clinician may provide training and support to staff and community agencies at different sites within the county. The Mental Health Clinician will act in conjunction with the PEI division’s accordance to state regulations in an effort to engage and impact community in ways that will result in deeper awareness of mental health and access to services, as well as engage in awareness and prevention efforts around suicide. The Mental Health Clinician will engage community in efforts to reduce stigma related to mental health and will help the community to build capacity in independent, self-defined views of wellbeing, wellness, and overall mental health. The Mental Health Clinician may provide guidance and support to a growing collaborative of designated community leaders and agencies from PEI and BHRS-funded programs as well as other community-based mental health and wellness programs. Doing so will ensure access to this prevention strategy in outlying areas where transportation and other factors are barriers to services in traditional centralized locations. Along with these tasks related to the division’s implementation and services delivery, the Mental Health Clinician will act in conjunction with the PEI division within BHRS to fully implement the building of community capacity to provide emotional support to individuals where they live, worship, go to school, and play. The primary function promotes positive community development as a viable broad community effort to improve behavioral health outcomes. To learn more about the Behavioral Health and Recovery Services Department, click here . The eligible list generated from this recruitment will be used to fill future full-time, part-time, extra help and on-call vacancies for the Behavioral Health and Recovery Services Department. Click here for details . Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Community & Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). Part-time extra-help is a provisional classification where permanent status may not be obtained. This position is subject to overtime, standby, shift, and callback assignments and will perform related duties as assigned. This position is non-benefited except for participation in a 401a program with Nationwide.” The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Advise clients of available community resources and act as a liaison and/or advocate for clients/families to be able to access community resources effectively; Conduct onsite and field based comprehensive clinical assessments to establish medical necessity criteria and provide clinical interventions without supervision, utilizing different clinical treatment modalities and approaches based on clinical needs; Determine functional impairments of clients and prioritize their needs; In the appropriate therapeutic and/or clinical setting, work with primary care physicians when necessary on treatment plans or provide individual and group services which could include clients from diverse cultural backgrounds. For children and families, assist in assessing challenges and barriers to social and emotional health, and in partnership with them, develop a strength based realistic service plan; Perform appropriate clinical social work and develop treatment plans to address clients functional impairments; Prepare and maintain complex treatment and progress reports and document in client charts as needed; which include, diagnostic and treatment recommendations, discharge planning and follow-up services; Prepare and present cases for review with the clinical service team; Provide client-centered and wellness/recovery/resiliency informed services; Provide crisis intervention and 5150 evaluation on-site, in the field or at neighboring hospital emergency rooms when working with BHRS clients; Provide ongoing clinical assessment, client care planning and effective treatment implementation to children, adults and families; Support and utilize Electronic Medical/Health Record System software; Utilize the 12 Step and social model principles of substance use disorder (SUD) treatment resiliency and crisis intervention within the community; Work collaboratively with a wide range of clinical and non-clinical disciplines to access client and family needs, design effective care planning, service goals or special medical treatment plans regarding utilization of additional resources, such as, home health and hospice; Work collaboratively with consumers and family members using a wellness, recovery or resilient based approach and engage clients in treatment pathways to provide behavioral health needs when appropriated or as needed; Work in tandem with the Child Welfare Department, Education partners, or Regional Center partners if applicable; Work in tandem with the Probation Department, Sheriff's Office, criminal justice partner agencies, and other community partners across the County if applicable; and Other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Principles, techniques and trends in counseling, psychotherapy, clinical case management, and various treatment modalities; Biological, behavioral and environmental aspects of emotional disturbances, mental disability, and substance abuse; Culturally proficient practices with diverse case load; Scope and activities of the public and private health and welfare agencies and other available resources; and Principles and techniques of mental health education, prevention, and crisis intervention within the community. SKILLS/ABILITIES Perform psychiatric social work and psychotherapy of a complex nature with clients and groups; Prepare clear, concise case work records and make recommendations on the basis of such information; organize and manage a caseload; and work with a bureaucratic system; Retain personal objectivity while dealing with the problems of others; Perform the therapist's role in a manner consistent with professional standards and ethics; Determine functional impairments of clients and prioritize their needs; Decide appropriate treatment focus and methods without clinical supervision; Work with a team to integrate various clinical approaches into a treatment program; and Anticipate a potential crisis, manage and be able to apply appropriate clinical intervention when necessary. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE MENTAL HEALTH CLINICIAN I PATTERN I Graduation from an accredited two (2) year Graduate School of Social Work with the receipt of a Master's Degree of Social Work which can lead to licensure as a Clinical Social Worker. PATTERN II Graduation from an accredited graduate program with receipt of a Master's Degree which can lead to a License as a Clinical Social Worker (LCSW) or a Marriage and Family Therapist (MFT); AND Meet qualifications to participate in a Short-Doyle program; AND Eligible to be licensed as either a Licensed Clinical Social Worker or a Marriage and Family Therapist in the State of California. The Mental Health Clinician I classification is a Veterans' Preference Program eligible job classification. For more information, please click here (Download PDF reader) . MENTAL HEALTH CLINICIAN II PATTERN I Graduation from an accredited two (2) year Graduate School of Social Work with receipt of a Master's Degree and acquisition of the State recognized license. PATTERN II Graduation from an accredited graduate program with receipt of a Master's Degree and acquisition of a LCSW or MFT License which meets qualifications to participate in a Short-Doyle program. PATTERN III Doctoral Degree in Clinical Psychology may be substituted for the above educational requirement; AND Two (2) years of experience in a Mental Health setting under clinical supervision as required to qualify for the State recognized license. LICENSE Licensed as either a Licensed Clinical Social Worker or Marriage and Family Therapist in the State of California; OR A license as a Psychologist in the State of California may be substituted for the above licensure requirement. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening may focus on the following desirable qualifications. Please list any of these qualifications you may have within the "duties" section of the online application. Licensed as either a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist or Licensed Professional Clinical Counselor in the State of California; OR Current registration with the California Board of Behavioral Science or must be registered with the California Board of Behavioral Science within 60 days of the commencement of employment; AND Enrollment through Department of Health Care Services Provider Application and Validation for Enrollment (PAVE) portal. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: Applications will be reviewed on a continuous basis. This recruitment may close at any time with no notice. Apply By: Oral Examination: January 5, 2024 Week of January 15th January 19, 2024 Week of January 29th February 2, 2024 Week of February 12th February 16, 2024 Week of February 26th March 1, 2024 Week of March 11th March 15, 2024 Week of March 25th GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment medical screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: Continuous
Mar 08, 2024
Full Time
About the Opportunity ABOUT THE POSITION Mental Health Clinicians can be assigned, based on departmental needs, to the Adult and Older Adult System of Care (ASOC), Children's System of Care (CSOC), CARE Program, Substance Use Disorders System of Care (SUD), Community Emergency Response Team (CERT), Collaborative Court, Crisis Care Mobile Units (CCMU), Medi-Cal Assessment Team (MAT), Quality Services, Utilization Management (UM), Workforce Development and Training Department or the Prevention & Early Intervention Team (PEI). Under direction, Mental Health Clinicians provide clinical assessments, care planning, counseling, clinical case management and other rehabilitative / psychotherapeutic services in a community mental health setting. Mental Health Clinicians are expected to work independently but also function effectively as part of a service team. The incumbents may supervise professional and technical personnel, and provide education and consultation services to other staff, community agencies and the public. In addition, Mental Health Clinicians may administer and coordinate mental health programs, and perform other related work as required. Bilingual applicants are strongly encouraged to apply. Upon successful completion of our bilingual proficiency assessment, you'll receive an additional $1 per hour in compensation. Adult System of Care (ASOC) Service Teams are utilized to provide comprehensive outpatient services to adults with a serious mental illness and/or substance use disorder of Stanislaus County. The focus of treatment efforts is to enable clients to function at their highest level in community. Emphasis is placed on assisting clients in identifying and achieving goals, which are meaningful to them. Treatment Teams are comprised of multi-disciplinary staff and are currently utilizing the psycho-social rehabilitation and recovery models of service delivery. Children’s System of Care (CSOC) Services for children and youth are provided in various programs that work with children, youth and young adults age 0 to 21 years. The Mental Health Clinician will provide intensive services to children and adolescents identified with Serious Emotionally Disturbed (SED), as well as provide services and support to their family/caregivers. This may include children and youth who are involved with the Child Welfare or Probation systems. The Mental Health Clinician will also work with transitional age young adults and/or non-minor dependents who have opted into the foster care system as an adult. Services are provided in the field (in home, school, and community settings). Mental Health Clinicians in this subsystem work collaboratively with outside partners through a Child and Family Team process to ensure coordination of care. The CARE Program CARE is a multidisciplinary team of mental health, criminal justice, and other service providers who facilitate, provide, and share responsibilities of assessment coordination and treatment services to appropriately meet the complex mental, physical, and social needs of the targeted population. The target population includes individuals that may have severe and persistent mental illness, exhibit high-risk health and safety behaviors, engage in vagrancy-related criminal behavior, and experience severe SUDs; and for a variety of reasons, they are not accessing or accepting services. BHRS mental health services providers are embedded on the team to support clients with Serious Mental Illness (SMI) and facilitate direct access to treatment services. The CARE team includes Modesto Police, Probation, Community Services Agency, Telecare, and Public Health. The overarching goal is to see an increase in the target population transition from saying “no” to help to saying “yes” to help. Substance Use Disorders (SUD) The Mental Health Clinician will be assigned to treatment programs and Residential Unit, which is designed to serve adults and older adults who suffer from a Co-Occurring Mental Health and Substance Abuse Disorders. The incumbents are expected to provide clinical 1:1's, group counseling to program participants, and consultation services to program staff. This position may include intake assessments, group facilitation, and individual client sessions. Mental Health Clinicians provide 1:1 counseling and assessments while following regulatory compliances. They are mandated reporters for CPS, APS, and 51/50's. Mental Health Clinicians also provide revenue with Medi-Cal billing. Community Emergency Response Team (CERT) The Community Emergency Response Team (CERT) is a 24-hour, seven day a week program. CERT provides emergency mental health assessment and referral services for emergent and pre-emergent behavioral health situations in collaboration with families, consumers, law enforcement and emergency room personnel. Some services are provided in the community through a mobile task force. Non-crisis services include a consumer and family member-staffed Crisis Support Line and on-site peer support available to consumers and families who need support and referrals. Individuals are able to call to access services or request a psychiatric evaluation. CERT personnel should possess sophisticated diagnostic and assessment skills and be available for shift work. Crisis Care Mobile Units (CCMU) The Crisis Emergency Response Team (CERT) program will embed trained crisis mental health staff from Stanislaus County Behavioral Health & Recovery Services to ride along with Modesto Police Department (MPD) patrol officers and Stanislaus County Sheriff’s Office (SO) patrol deputies from 1400 to 2200 hours Monday through Friday. CCMU Clinicians will respond with law enforcement to provide mobile crisis services, Triage screening, de-escalation/resolution for individuals experiencing behavioral health crises. CCMU Clinicians will work with BHS and CST staff to provide peer support, and coordination with medical and behavioral health services, and follow-up. Medi-Cal Assessment Team (MAT) The Medi-Cal Assessment teams provides mental health assessments to children and adult beneficiaries. The MAT Mental Health Clinician will perform initial assessments to individuals referred for or seeking mental health services. The MAT Mental Health Clinician will assist in linkage for those assessed to programs within BHRS, Contractors, and or alternate level of care such as mild-moderate and or community services. MAT personnel should posses sophisticated diagnostic and assessment skills. Quality Services The Quality Services/Compliance team ensures the following: 1. Quality of care issues are identified, monitored and appropriate corrective actions are taken 2. Pursue continuous quality improvement, through department audits 3. Behavioral health services provided to beneficiaries meet established quality of care standards (Department of Health Care Services (DHCS) protocol; Information Notices (IN); All State Plan Letters (APLs)), 4. Quality is evaluated in the areas of access, satisfaction, continuity of care and quality of care, 5. Provide on-going Electronic Health Record (EHR) Navigation training 6. Program certification and re-certification activities, including program National Provider Identifier (NPI)s and modes of service, and 6. Changes are made and monitored related to DHCS protocol updates. In addition, the compliance component of the Quality Services program ensures the following: 1. Establishment and implementation of procedures and a system with dedicated staff for routine internal monitoring and auditing of compliance risks, prompt response to compliance issues as they are raised, investigation of potential compliance problems as identified in the course of self-evaluation and audits, correction of such problems promptly and thoroughly (or coordination of suspected criminal acts with law enforcement agencies) to reduce the potential for recurrence, and ongoing compliance with the requirements under the contract (Corrective Action Plan (CAP) follow up from all peer reviews; review/discussion of limited mental health contact; review and provide information related to compliance for fact finding data), 2. Implement a compliance program that includes: Written policies, procedures, and standards of conduct that articulate the organization’s commitment to comply with all applicable requirements and standards under the contract, and all applicable laws (provide training opportunities for BHRS compliance program plan; 3. Implement and maintain procedures designed to detect fraud, waste and abuse that include provisions to verify services reimbursed by Medicaid were received by the beneficiary, 4. Monitor access line compliance and procedures in addition to other compliance related requirements in protocol, Mental Health Plan (MHP) contract, and DMC-ODS Internal Government Agreement (IGA)), and 5. Assist with managing and monitoring privacy issues. Utilization Management (UM) The Utilization Management team evaluates medical necessity, appropriateness and efficiency of services provided to Medi-Cal beneficiaries (outpatient treatment plan review; assessment updates), ensures consistent application of review criteria for authorization decisions (outpatient treatment plan; Service Authorization Requests (SARs); SUD Residential) , conducts concurrent review and authorization for all psychiatric inpatient hospital services and psychiatric health facility services (DBHC; Telecare PHF; Out of County (OOC) hospitals) , reviews and completes provider appeals, provides training materials and training related to concurrent review, documentation standards for medical necessity (based on DHCS training and Title 9 regulation) ; and reasons for denials, EHR and database entry (diagnosis review; approved/denied days) , Medi-Cal eligibility check for all inpatient admissions, establish and implement written policies and procedures for all UM activities and delegated activities, and provide on-going trainings related to authorization (delegated activity); Notice of Action Beneficiary Determination (NOABDs). Collaborative Court The Collaborative Court Team is a program with Stanislaus County Behavioral Health and Recovery Services was created to ensure improved coordinated entry into Behavioral Health care for Stanislaus County residents who are involved in the legal system. Workforce Development and Training Department Training Department supports all BHRS staff in connecting to state mandated trainings as well as trainings that support specific job-related tasks. Mental Health Clinician will provide support in coordinating, facilitating and tracking trainings as well as connecting staff to needed training support. Mental Health Clinician will work with various departments in assessing additional training needs and bringing outside partners in for additional support. Prevention & Early Intervention (PEI) Under the direction of the Manager and Staff Services Coordinator of Prevention and Early Intervention (PEI), the Mental Health Clinician will act within the division in a variety of local community settings, requiring partnerships with other organizations or community groups. The Mental Health Clinician may provide training and support to staff and community agencies at different sites within the county. The Mental Health Clinician will act in conjunction with the PEI division’s accordance to state regulations in an effort to engage and impact community in ways that will result in deeper awareness of mental health and access to services, as well as engage in awareness and prevention efforts around suicide. The Mental Health Clinician will engage community in efforts to reduce stigma related to mental health and will help the community to build capacity in independent, self-defined views of wellbeing, wellness, and overall mental health. The Mental Health Clinician may provide guidance and support to a growing collaborative of designated community leaders and agencies from PEI and BHRS-funded programs as well as other community-based mental health and wellness programs. Doing so will ensure access to this prevention strategy in outlying areas where transportation and other factors are barriers to services in traditional centralized locations. Along with these tasks related to the division’s implementation and services delivery, the Mental Health Clinician will act in conjunction with the PEI division within BHRS to fully implement the building of community capacity to provide emotional support to individuals where they live, worship, go to school, and play. The primary function promotes positive community development as a viable broad community effort to improve behavioral health outcomes. To learn more about the Behavioral Health and Recovery Services Department, click here . The eligible list generated from this recruitment will be used to fill future full-time, part-time, extra help and on-call vacancies for the Behavioral Health and Recovery Services Department. Click here for details . Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Community & Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). Part-time extra-help is a provisional classification where permanent status may not be obtained. This position is subject to overtime, standby, shift, and callback assignments and will perform related duties as assigned. This position is non-benefited except for participation in a 401a program with Nationwide.” The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Advise clients of available community resources and act as a liaison and/or advocate for clients/families to be able to access community resources effectively; Conduct onsite and field based comprehensive clinical assessments to establish medical necessity criteria and provide clinical interventions without supervision, utilizing different clinical treatment modalities and approaches based on clinical needs; Determine functional impairments of clients and prioritize their needs; In the appropriate therapeutic and/or clinical setting, work with primary care physicians when necessary on treatment plans or provide individual and group services which could include clients from diverse cultural backgrounds. For children and families, assist in assessing challenges and barriers to social and emotional health, and in partnership with them, develop a strength based realistic service plan; Perform appropriate clinical social work and develop treatment plans to address clients functional impairments; Prepare and maintain complex treatment and progress reports and document in client charts as needed; which include, diagnostic and treatment recommendations, discharge planning and follow-up services; Prepare and present cases for review with the clinical service team; Provide client-centered and wellness/recovery/resiliency informed services; Provide crisis intervention and 5150 evaluation on-site, in the field or at neighboring hospital emergency rooms when working with BHRS clients; Provide ongoing clinical assessment, client care planning and effective treatment implementation to children, adults and families; Support and utilize Electronic Medical/Health Record System software; Utilize the 12 Step and social model principles of substance use disorder (SUD) treatment resiliency and crisis intervention within the community; Work collaboratively with a wide range of clinical and non-clinical disciplines to access client and family needs, design effective care planning, service goals or special medical treatment plans regarding utilization of additional resources, such as, home health and hospice; Work collaboratively with consumers and family members using a wellness, recovery or resilient based approach and engage clients in treatment pathways to provide behavioral health needs when appropriated or as needed; Work in tandem with the Child Welfare Department, Education partners, or Regional Center partners if applicable; Work in tandem with the Probation Department, Sheriff's Office, criminal justice partner agencies, and other community partners across the County if applicable; and Other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Principles, techniques and trends in counseling, psychotherapy, clinical case management, and various treatment modalities; Biological, behavioral and environmental aspects of emotional disturbances, mental disability, and substance abuse; Culturally proficient practices with diverse case load; Scope and activities of the public and private health and welfare agencies and other available resources; and Principles and techniques of mental health education, prevention, and crisis intervention within the community. SKILLS/ABILITIES Perform psychiatric social work and psychotherapy of a complex nature with clients and groups; Prepare clear, concise case work records and make recommendations on the basis of such information; organize and manage a caseload; and work with a bureaucratic system; Retain personal objectivity while dealing with the problems of others; Perform the therapist's role in a manner consistent with professional standards and ethics; Determine functional impairments of clients and prioritize their needs; Decide appropriate treatment focus and methods without clinical supervision; Work with a team to integrate various clinical approaches into a treatment program; and Anticipate a potential crisis, manage and be able to apply appropriate clinical intervention when necessary. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE MENTAL HEALTH CLINICIAN I PATTERN I Graduation from an accredited two (2) year Graduate School of Social Work with the receipt of a Master's Degree of Social Work which can lead to licensure as a Clinical Social Worker. PATTERN II Graduation from an accredited graduate program with receipt of a Master's Degree which can lead to a License as a Clinical Social Worker (LCSW) or a Marriage and Family Therapist (MFT); AND Meet qualifications to participate in a Short-Doyle program; AND Eligible to be licensed as either a Licensed Clinical Social Worker or a Marriage and Family Therapist in the State of California. The Mental Health Clinician I classification is a Veterans' Preference Program eligible job classification. For more information, please click here (Download PDF reader) . MENTAL HEALTH CLINICIAN II PATTERN I Graduation from an accredited two (2) year Graduate School of Social Work with receipt of a Master's Degree and acquisition of the State recognized license. PATTERN II Graduation from an accredited graduate program with receipt of a Master's Degree and acquisition of a LCSW or MFT License which meets qualifications to participate in a Short-Doyle program. PATTERN III Doctoral Degree in Clinical Psychology may be substituted for the above educational requirement; AND Two (2) years of experience in a Mental Health setting under clinical supervision as required to qualify for the State recognized license. LICENSE Licensed as either a Licensed Clinical Social Worker or Marriage and Family Therapist in the State of California; OR A license as a Psychologist in the State of California may be substituted for the above licensure requirement. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening may focus on the following desirable qualifications. Please list any of these qualifications you may have within the "duties" section of the online application. Licensed as either a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist or Licensed Professional Clinical Counselor in the State of California; OR Current registration with the California Board of Behavioral Science or must be registered with the California Board of Behavioral Science within 60 days of the commencement of employment; AND Enrollment through Department of Health Care Services Provider Application and Validation for Enrollment (PAVE) portal. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: Applications will be reviewed on a continuous basis. This recruitment may close at any time with no notice. Apply By: Oral Examination: January 5, 2024 Week of January 15th January 19, 2024 Week of January 29th February 2, 2024 Week of February 12th February 16, 2024 Week of February 26th March 1, 2024 Week of March 11th March 15, 2024 Week of March 25th GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment medical screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: Continuous