Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or univiersity with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: As required based on advanced job role. Notes to Applicants Austin Energy (AE) seeks an IT Systems Administrator Sr. that will architect and integrate highly complex, highly reliable systems, under minimal supervision, using expert skills and current knowledge of information system technologies while being able to contribute to daily operations, maintenance & installations to support critical department-based systems. The primary duties of the position: Implement, configure, manage, administer, maintain and monitor software and hardware for entire Department affecting Systems. Windows, AIX & Linux administration. Research, Test, evaluate, and make recommendations for new software and hardware technology. Troubleshoot advanced systems/topologies/networks/storage and support critical customers in a utility environment using a variety of monitoring tools. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range $37.14 - $47.35 per hour. Hours Work Schedule: Monday - Friday 8:00 a.m. to 4:00 p.m. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/16/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Communication and collaboration with positive outcomes with both IT employees and customers. Recent experience with well managed practices for distributed Windows, AIX & Linux systems, centralized authentication and syslog management. Recent experience with Splunk Experience with Application Monitoring tools Experience understanding complex Layer2/3 networks and emerging network technologies. Experience understanding IT integrated hyperconverged infrastructure technologies. Experience working in a public, government or similarly regulated organization. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications Establishes and implements IT policies, governance, standards, and security Makes independent decisions for procurement of technical solutions in their focus area Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance Assists in planning, designing, procuring and delivering software and hardware purchases. Ensures appropriate product specifications Provides costs analysis Installs new specific software releases and/or upgrades including researching, testing and implementing new technology Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance Communicates and interfaces with members of the IT, vendor and user communities. Responsibilities - Supervision and/or Leadership Exercised: Provides technical or project leadership, training and guidance to others May provide leadership on work assignments Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of infrastructure technologies Knowledge of application and/or operating systems Skill in mentoring and monitoring daily work activities of others Skill in documenting and maintaining complex application and process or configuration information Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments Skill in installing and maintaining applications, operating systems, or equipment Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems The ability to view the big picture when involved in a project and make decisions The ability to quickly become familiar with emerging technologies. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Systems Administrator Senior position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * This position requires a Class C Texas Driver’s License. Do you have a Class C Texas Driver’s License or if selected for this position, do you have the ability to acquire a Class C Texas Driver’s License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you willing to accept call-back and/or on-call assignments? Yes No * Briefly describe your experience with deploying and managing Enterprise monitoring tools (servers/clients). (Open Ended Question) * Briefly describe your recent experience with IT Discovery tools for populating in the form of a CMDB. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or univiersity with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: As required based on advanced job role. Notes to Applicants Austin Energy (AE) seeks an IT Systems Administrator Sr. that will architect and integrate highly complex, highly reliable systems, under minimal supervision, using expert skills and current knowledge of information system technologies while being able to contribute to daily operations, maintenance & installations to support critical department-based systems. The primary duties of the position: Implement, configure, manage, administer, maintain and monitor software and hardware for entire Department affecting Systems. Windows, AIX & Linux administration. Research, Test, evaluate, and make recommendations for new software and hardware technology. Troubleshoot advanced systems/topologies/networks/storage and support critical customers in a utility environment using a variety of monitoring tools. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range $37.14 - $47.35 per hour. Hours Work Schedule: Monday - Friday 8:00 a.m. to 4:00 p.m. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/16/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Communication and collaboration with positive outcomes with both IT employees and customers. Recent experience with well managed practices for distributed Windows, AIX & Linux systems, centralized authentication and syslog management. Recent experience with Splunk Experience with Application Monitoring tools Experience understanding complex Layer2/3 networks and emerging network technologies. Experience understanding IT integrated hyperconverged infrastructure technologies. Experience working in a public, government or similarly regulated organization. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications Establishes and implements IT policies, governance, standards, and security Makes independent decisions for procurement of technical solutions in their focus area Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance Assists in planning, designing, procuring and delivering software and hardware purchases. Ensures appropriate product specifications Provides costs analysis Installs new specific software releases and/or upgrades including researching, testing and implementing new technology Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance Communicates and interfaces with members of the IT, vendor and user communities. Responsibilities - Supervision and/or Leadership Exercised: Provides technical or project leadership, training and guidance to others May provide leadership on work assignments Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of infrastructure technologies Knowledge of application and/or operating systems Skill in mentoring and monitoring daily work activities of others Skill in documenting and maintaining complex application and process or configuration information Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments Skill in installing and maintaining applications, operating systems, or equipment Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems The ability to view the big picture when involved in a project and make decisions The ability to quickly become familiar with emerging technologies. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Systems Administrator Senior position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * This position requires a Class C Texas Driver’s License. Do you have a Class C Texas Driver’s License or if selected for this position, do you have the ability to acquire a Class C Texas Driver’s License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you willing to accept call-back and/or on-call assignments? Yes No * Briefly describe your experience with deploying and managing Enterprise monitoring tools (servers/clients). (Open Ended Question) * Briefly describe your recent experience with IT Discovery tools for populating in the form of a CMDB. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Licenses or Certifications: None Notes to Applicants Overview of the Position: This role will be a vital part of the team tasked with administering the City’s endpoint management systems. Responsibilities encompass overseeing server systems, managing account creation, utilizing account management and automation tools, providing end user support to city staff and Executive City Management (Mayor & Council, City Managers Office), deploying endpoint systems, managing endpoint patching and software deployment, overseeing active directory, mobile device, and group policy management, implementing role-based access management, maintaining hardware and software assets, managing printer systems, and supervising endpoint support and remote support tools. Additionally, the position will serve as a primary point of contact for customers, conduct hardware and software installations and maintenance, troubleshoot and repair hardware and software issues, address help desk requests, and deliver end user training. Furthermore, this role will involve creating and handling requests within the City’s ServiceNow IT Service Management system. Some after-hours and weekend work may be required as necessary. This has been designated as an Essential Employee position. In the event of a city-designated extraordinary situation or emergency condition, essential employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees, as well as ensure the continuity of essential operations. Essential Employees may be called back in during such events, required to modify their schedule, assigned to a City designated work site, or retained on-site to assist with operations and recovery. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted over the phone, Microsoft Teams Phone (no video required) or virtually via Microsoft Teams (video required). Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. Pay Range $31.81 - $41.74 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Must reside in the state of Texas. Standard Business hours. This position is currently primarily remote; however, requirements may change to work in the office 50% of the pay period. Job Close Date 05/07/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Rd. Building 312 Suite 265, Austin TX 78744 Preferred Qualifications Demonstrate experience and advanced understanding and background in customer service in technology related setting. Demonstrate experience with Microsoft Active Directory, Microsoft Cloud services (Microsoft Entra ID/Azure Active Directory), Microsoft Exchange Online, Group Policy, Microsoft Intune, and mobile device management services. Demonstrate experience in enterprise level device deployment, mobile device management. Demonstrated experience prioritizing work / tasks, based on customer needs. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Monitor, troubleshoot, diagnose, test, evaluate, and make recommendations to resolve system problems as well as define disaster recovery plans and develop network test plans 2. Implement, configure, manage, administer, maintain and monitor software and hardware to include systems, applications, middleware, servers, and storage 3. Procure new software and hardware for systems, applications, middleware, servers, and storage technologies 4. Evaluate system performance and health checks by implementing tuning improvements and performing system sizing estimates 5. Contribute to the planning, forecasting, budgeting, procuring and implementing new system hardware and software including the retirement of existing systems and components 6. Assist with development of solution based cost analysis 7. Coordinate and communicate the installation, configuration, and maintenance of systems and components with customer departments and project teams 8. Monitor services provided by vendors to ensure service levels are met 9. Monitor and assist in management of equipment inventory 10. Implement system security procedures and ensure compliance of all security policies, procedures and standards Responsibilities - Supervision and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of one or more areas of infrastructure and server technologies • Knowledge of application and/or operating systems • Knowledge of networking/telephony operating systems and network/telephony monitoring and management applications • Knowledge of industry and department best practices, requirements and policies and procedures • Knowledge of system capacity planning • Skill in documenting and maintaining application and process or configuration information • Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments • Skill in installing and maintaining applications or operating systems or equipment Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Systems Administrator position are: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your experience, understanding, and background in customer service, in a technology related setting. (Open Ended Question) * Describe your experience with Microsoft Active Directory, Microsoft Cloud services, (Microsoft Entra ID/Azure Active Directory), Microsoft Exchange Online, Group Policy, Microsoft Intune, and mobile device management services. (Open Ended Question) * Please describe your experience in enterprise level device deployment and mobile device management. (Open Ended Question) * Describe your experience prioritizing work tasks based on customer needs. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 30, 2024
Full Time
Minimum Qualifications Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Licenses or Certifications: None Notes to Applicants Overview of the Position: This role will be a vital part of the team tasked with administering the City’s endpoint management systems. Responsibilities encompass overseeing server systems, managing account creation, utilizing account management and automation tools, providing end user support to city staff and Executive City Management (Mayor & Council, City Managers Office), deploying endpoint systems, managing endpoint patching and software deployment, overseeing active directory, mobile device, and group policy management, implementing role-based access management, maintaining hardware and software assets, managing printer systems, and supervising endpoint support and remote support tools. Additionally, the position will serve as a primary point of contact for customers, conduct hardware and software installations and maintenance, troubleshoot and repair hardware and software issues, address help desk requests, and deliver end user training. Furthermore, this role will involve creating and handling requests within the City’s ServiceNow IT Service Management system. Some after-hours and weekend work may be required as necessary. This has been designated as an Essential Employee position. In the event of a city-designated extraordinary situation or emergency condition, essential employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees, as well as ensure the continuity of essential operations. Essential Employees may be called back in during such events, required to modify their schedule, assigned to a City designated work site, or retained on-site to assist with operations and recovery. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted over the phone, Microsoft Teams Phone (no video required) or virtually via Microsoft Teams (video required). Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. Pay Range $31.81 - $41.74 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Must reside in the state of Texas. Standard Business hours. This position is currently primarily remote; however, requirements may change to work in the office 50% of the pay period. Job Close Date 05/07/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Rd. Building 312 Suite 265, Austin TX 78744 Preferred Qualifications Demonstrate experience and advanced understanding and background in customer service in technology related setting. Demonstrate experience with Microsoft Active Directory, Microsoft Cloud services (Microsoft Entra ID/Azure Active Directory), Microsoft Exchange Online, Group Policy, Microsoft Intune, and mobile device management services. Demonstrate experience in enterprise level device deployment, mobile device management. Demonstrated experience prioritizing work / tasks, based on customer needs. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Monitor, troubleshoot, diagnose, test, evaluate, and make recommendations to resolve system problems as well as define disaster recovery plans and develop network test plans 2. Implement, configure, manage, administer, maintain and monitor software and hardware to include systems, applications, middleware, servers, and storage 3. Procure new software and hardware for systems, applications, middleware, servers, and storage technologies 4. Evaluate system performance and health checks by implementing tuning improvements and performing system sizing estimates 5. Contribute to the planning, forecasting, budgeting, procuring and implementing new system hardware and software including the retirement of existing systems and components 6. Assist with development of solution based cost analysis 7. Coordinate and communicate the installation, configuration, and maintenance of systems and components with customer departments and project teams 8. Monitor services provided by vendors to ensure service levels are met 9. Monitor and assist in management of equipment inventory 10. Implement system security procedures and ensure compliance of all security policies, procedures and standards Responsibilities - Supervision and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of one or more areas of infrastructure and server technologies • Knowledge of application and/or operating systems • Knowledge of networking/telephony operating systems and network/telephony monitoring and management applications • Knowledge of industry and department best practices, requirements and policies and procedures • Knowledge of system capacity planning • Skill in documenting and maintaining application and process or configuration information • Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments • Skill in installing and maintaining applications or operating systems or equipment Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Systems Administrator position are: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your experience, understanding, and background in customer service, in a technology related setting. (Open Ended Question) * Describe your experience with Microsoft Active Directory, Microsoft Cloud services, (Microsoft Entra ID/Azure Active Directory), Microsoft Exchange Online, Group Policy, Microsoft Intune, and mobile device management services. (Open Ended Question) * Please describe your experience in enterprise level device deployment and mobile device management. (Open Ended Question) * Describe your experience prioritizing work tasks based on customer needs. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Cal State University (CSU) Dominguez Hills
1000 East Victoria Street, Carson, CA 90747, USA
Working Title: Network Analyst (Temporary) ** Successful candidates in these temporary appointments may be appointed from a few days up to one year depending on the assignment. Temporary appointments must end on or before the end of the fiscal year, with the possibility of renewal if funds and/or program needs exist. Review of applications will begin, on February 28, 2004, and the position will remain open until filled. Department Name: Network & Identity Division: Information Technology Classification Title: Network Analyst - Career Classification Salary Range: $4,912 - $12,124 per month The max anticipated hiring salary for this position is $7,100 per month. About the Department/Position: Under the general direction of the Sr. Director, Infrastructure Services, the incumbent supports the activities of the campus Network Control Center; establishes processes, procedures, and creates related documentation; plans, designs, and installs LAN/WAN/VOIP networks. The incumbent serves as the system administrator for Alcatel Lucent Switches, routers, Palo Alto Firewalls, wireless access points, Aruba wireless network systems, Campus VOIP systems; monitors network performance and prepares reports, troubleshoots network performance as needed. Support includes responding to helpdesk tickets related to enabling/disabling switch ports, and troubleshooting general network wired/wireless problems. Other duties include but are not limited to maintaining an inventory of network assets, up-to-date cut sheets, and staying current with network and data communication technology and trends. Overview of Duties and Responsibilities: Supports IT Infrastructure. Performs day-to-day operations on the campus network in support of Information Technology Network Services. Responsible for architectural design, implementation, support, and engineering of all wireless backbone and voice systems; configuration, analysis, monitoring and support of the campus-wide/local area network. Participate in the development and architecture of infrastructure cabling systems for the campus environment from the wiring closet to the work area. Work on helpdesk tickets Serve as an administrator for Alcatel-Lucent switches, Palo Alto firewalls, Aruba wireless access points, Aruba wireless network controllers network management servers and software, Voice over IP system, and campus DHCP/DNS servers. Support campus-wide network projects, such as network infrastructure upgrades, and VOIP upgrades. Minimum Qualifications: Education: Bachelor's degree in computer science, engineering, industrial technology, telecommunications, or a related technical field, or equivalent training and experience. Experience: Minimum of 4 years of experience in enterprise network design, troubleshooting, installation, and support. Knowledge, Skills, and Abilities: Expertise in overseeing a large and diverse university network. Operational knowledge of Cisco, Alcatel-Lucent hardware and software, Unix operating systems Hands-on experience with Juniper and Palo Alto network firewalls, Aruba network wireless products, and Mitel network voice systems. General principles of local and wide area networks, network topologies, network troubleshooting, security, and management. Operational knowledge of and experience with fundamental and core network concepts ( e.g. TCP/IP, NTP, DNS, Ethernet, IP addressing, LAN vs WAN, Cloud computing, ARP, Subnetting, Default gateway, and the use of other protocols) Preferred Qualifications: Undergraduate degree in Computer Science or information technology-related field; additional training appropriate to network services, such as CISCO, UNIX, and network management software certification and training. Preferred Qualifications: A minimum of 5 years of experience installing, supporting, and maintaining networking, wireless, firewall, routers, switches, and other networking devices; active certifications supporting CCNA Routing and Switching, Cisco CCNA Security, Comp TIA Security+, Comp TIA Network+, and Comp TIA A+. Experience working in an academic environment Experience in project management experience Experience and proficiency with Alcatel Lucent devices Experience and proficiency with supporting VOiP systems Experience with every aspect of supporting Telecommunications Rooms ranging from fire-rated plywood to data racks and cabinets, to the equipment in the racks and cabinets Hands-on experience with CISCO/Alcatel Lucent products and network management software; successfully implemented and installed entire network architecture To view the full position description, click “ Position Description ” above. General Information: Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here . Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement . Advertised: Feb 07 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Network Analyst (Temporary) ** Successful candidates in these temporary appointments may be appointed from a few days up to one year depending on the assignment. Temporary appointments must end on or before the end of the fiscal year, with the possibility of renewal if funds and/or program needs exist. Review of applications will begin, on February 28, 2004, and the position will remain open until filled. Department Name: Network & Identity Division: Information Technology Classification Title: Network Analyst - Career Classification Salary Range: $4,912 - $12,124 per month The max anticipated hiring salary for this position is $7,100 per month. About the Department/Position: Under the general direction of the Sr. Director, Infrastructure Services, the incumbent supports the activities of the campus Network Control Center; establishes processes, procedures, and creates related documentation; plans, designs, and installs LAN/WAN/VOIP networks. The incumbent serves as the system administrator for Alcatel Lucent Switches, routers, Palo Alto Firewalls, wireless access points, Aruba wireless network systems, Campus VOIP systems; monitors network performance and prepares reports, troubleshoots network performance as needed. Support includes responding to helpdesk tickets related to enabling/disabling switch ports, and troubleshooting general network wired/wireless problems. Other duties include but are not limited to maintaining an inventory of network assets, up-to-date cut sheets, and staying current with network and data communication technology and trends. Overview of Duties and Responsibilities: Supports IT Infrastructure. Performs day-to-day operations on the campus network in support of Information Technology Network Services. Responsible for architectural design, implementation, support, and engineering of all wireless backbone and voice systems; configuration, analysis, monitoring and support of the campus-wide/local area network. Participate in the development and architecture of infrastructure cabling systems for the campus environment from the wiring closet to the work area. Work on helpdesk tickets Serve as an administrator for Alcatel-Lucent switches, Palo Alto firewalls, Aruba wireless access points, Aruba wireless network controllers network management servers and software, Voice over IP system, and campus DHCP/DNS servers. Support campus-wide network projects, such as network infrastructure upgrades, and VOIP upgrades. Minimum Qualifications: Education: Bachelor's degree in computer science, engineering, industrial technology, telecommunications, or a related technical field, or equivalent training and experience. Experience: Minimum of 4 years of experience in enterprise network design, troubleshooting, installation, and support. Knowledge, Skills, and Abilities: Expertise in overseeing a large and diverse university network. Operational knowledge of Cisco, Alcatel-Lucent hardware and software, Unix operating systems Hands-on experience with Juniper and Palo Alto network firewalls, Aruba network wireless products, and Mitel network voice systems. General principles of local and wide area networks, network topologies, network troubleshooting, security, and management. Operational knowledge of and experience with fundamental and core network concepts ( e.g. TCP/IP, NTP, DNS, Ethernet, IP addressing, LAN vs WAN, Cloud computing, ARP, Subnetting, Default gateway, and the use of other protocols) Preferred Qualifications: Undergraduate degree in Computer Science or information technology-related field; additional training appropriate to network services, such as CISCO, UNIX, and network management software certification and training. Preferred Qualifications: A minimum of 5 years of experience installing, supporting, and maintaining networking, wireless, firewall, routers, switches, and other networking devices; active certifications supporting CCNA Routing and Switching, Cisco CCNA Security, Comp TIA Security+, Comp TIA Network+, and Comp TIA A+. Experience working in an academic environment Experience in project management experience Experience and proficiency with Alcatel Lucent devices Experience and proficiency with supporting VOiP systems Experience with every aspect of supporting Telecommunications Rooms ranging from fire-rated plywood to data racks and cabinets, to the equipment in the racks and cabinets Hands-on experience with CISCO/Alcatel Lucent products and network management software; successfully implemented and installed entire network architecture To view the full position description, click “ Position Description ” above. General Information: Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here . Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement . Advertised: Feb 07 2024 Pacific Standard Time Applications close: Closing Date/Time:
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Program Specialist I-VII Army No Military Crosswalk. Qualified veterans are encouraged to apply. Program Specialist I-VII Navy OS, YN, YNS, 611X, 612X, 641X, 712X Program Specialist I-VII Coast Guard OS, YN, OSS, PERS, Program Specialist I-VII Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Program Specialist I-VII Air Force 8U000, 16GX, 60C0, 63G0, 86M0, 86P0, 88A0, 88B0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Marisol Maldonado, (512) 389-4641 PHYSICAL WORK ADDRESS: TPWD Headquarters,4200 Smith School Road, Austin, TX 78744 GENERAL DESCRIPTION Under the direct supervision of the Program Supervisor VII, this position performs highly advanced (senior-level) consultative services and technical assistance work. Responsible for executing the strategic planning and information technology efforts for the Law Enforcement Division and the State Parks Police Officers, including administration of the records management system and other law enforcement systems and applications. This position is responsible for performing an array of statewide technical and administrative functions to ensure all members of the law enforcement division are adequately equipped, trained, and credentialed to access necessary platforms to perform the functions of their jobs. Provides statewide end user support for all technology based platforms. Tracks and monitors statewide compliance with certification requirements, laws, regulations, policies and procedures. Serves as administrator of online data management systems. Maintains and submits records and reports to the appropriate officials. Communicates and works collaboratively with internal staff from the Information Technology, Radio/Fleet, and Property work groups. Provides information and advice to the Law Enforcement Division Headquarters' staff and field personnel in areas of responsibility to maintain statewide enforcement consistency. Responsible for assisting in emergency management and Homeland Security operations. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from an accredited four-year college or university with a Bachelor's degree. Experience: Four years of experience in technology-related program management. Two years of experience in online data management systems, data analysis, or database development and maintenance work. NOTE: Experience may have occurred concurrently. Licensure: Applicant must possess a valid class State driver's license. Must be able to complete within 90 days of employment, the CJIS Security Awareness, NCIC Terminal Agency Coordinator (TAC) and TCOLE 3807 TCIC/NCIC Criminal Justice Practitioner Certification Must pass a national fingerprint-based record check. Any felony conviction is an automatic disqualifier. Misdemeanor convictions may be disqualifier. Note: Retention of position contingent obtaining and maintaining required certifications. ACCEPTABLE SUBSTITUTIONS Education: One additional year of experience in online data management systems, data analysis, or database development and maintenance work, may substitute 30 semester hours of the required education with a maximum substitution of 120 semester hours. PREFERRED QUALIFICATIONS Education: Major coursework from a bachelor's or post bachelor's degree programs from an accredited college or university in Computer Science, Management Information Systems, or closely related field. Experience: Prior experience in a help desk environment in support staff in critical need situations. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Internet technologies, security technologies, and database systems administration; Knowledge of network equipment, practices and technologies; Skill in effective verbal and written communication; Skill in managing web-based applications; Skill in Database management/ownership; Skill in using MS Word, Excel, PowerPoint, and Outlook; Skill in identifying staff training needs, and researching, developing, coordinating and delivering presentations and/or training material to meet identified needs; Skill in coordinating and working effectively with other employees and other agencies to accomplish TPWD and/or Law Enforcement Division programs, activities, goals and objectives; Skill in using sound judgment and making decisions; Ability to apply agency, state and federal laws, statutes, regulations, proclamations, policies and procedures; Ability to research, organize, acquire and administer grants; Ability to develop, maintain and monitor reports, records, databases, documents and other information, Records Management System (RMS), and various divisional databases to organize workloads and priorities; Ability to plan, organize and coordinate meetings, including agendas and logistical support; Ability to develop, maintain and monitor correspondence, reports, records, documents and other information; Ability to work under tight deadlines with changing priorities and workloads. Ability to work and interact effectively as a member of the agency, division and regional management support and accomplish established goals and objectives; Ability to perform work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday: Required to work overtime as necessary; This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval; Required to pass a national fingerprint-based background check to maintain employment; Required to travel 20% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: May 13, 2024, 11:59:00 PM
Apr 30, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Program Specialist I-VII Army No Military Crosswalk. Qualified veterans are encouraged to apply. Program Specialist I-VII Navy OS, YN, YNS, 611X, 612X, 641X, 712X Program Specialist I-VII Coast Guard OS, YN, OSS, PERS, Program Specialist I-VII Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Program Specialist I-VII Air Force 8U000, 16GX, 60C0, 63G0, 86M0, 86P0, 88A0, 88B0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Marisol Maldonado, (512) 389-4641 PHYSICAL WORK ADDRESS: TPWD Headquarters,4200 Smith School Road, Austin, TX 78744 GENERAL DESCRIPTION Under the direct supervision of the Program Supervisor VII, this position performs highly advanced (senior-level) consultative services and technical assistance work. Responsible for executing the strategic planning and information technology efforts for the Law Enforcement Division and the State Parks Police Officers, including administration of the records management system and other law enforcement systems and applications. This position is responsible for performing an array of statewide technical and administrative functions to ensure all members of the law enforcement division are adequately equipped, trained, and credentialed to access necessary platforms to perform the functions of their jobs. Provides statewide end user support for all technology based platforms. Tracks and monitors statewide compliance with certification requirements, laws, regulations, policies and procedures. Serves as administrator of online data management systems. Maintains and submits records and reports to the appropriate officials. Communicates and works collaboratively with internal staff from the Information Technology, Radio/Fleet, and Property work groups. Provides information and advice to the Law Enforcement Division Headquarters' staff and field personnel in areas of responsibility to maintain statewide enforcement consistency. Responsible for assisting in emergency management and Homeland Security operations. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from an accredited four-year college or university with a Bachelor's degree. Experience: Four years of experience in technology-related program management. Two years of experience in online data management systems, data analysis, or database development and maintenance work. NOTE: Experience may have occurred concurrently. Licensure: Applicant must possess a valid class State driver's license. Must be able to complete within 90 days of employment, the CJIS Security Awareness, NCIC Terminal Agency Coordinator (TAC) and TCOLE 3807 TCIC/NCIC Criminal Justice Practitioner Certification Must pass a national fingerprint-based record check. Any felony conviction is an automatic disqualifier. Misdemeanor convictions may be disqualifier. Note: Retention of position contingent obtaining and maintaining required certifications. ACCEPTABLE SUBSTITUTIONS Education: One additional year of experience in online data management systems, data analysis, or database development and maintenance work, may substitute 30 semester hours of the required education with a maximum substitution of 120 semester hours. PREFERRED QUALIFICATIONS Education: Major coursework from a bachelor's or post bachelor's degree programs from an accredited college or university in Computer Science, Management Information Systems, or closely related field. Experience: Prior experience in a help desk environment in support staff in critical need situations. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Internet technologies, security technologies, and database systems administration; Knowledge of network equipment, practices and technologies; Skill in effective verbal and written communication; Skill in managing web-based applications; Skill in Database management/ownership; Skill in using MS Word, Excel, PowerPoint, and Outlook; Skill in identifying staff training needs, and researching, developing, coordinating and delivering presentations and/or training material to meet identified needs; Skill in coordinating and working effectively with other employees and other agencies to accomplish TPWD and/or Law Enforcement Division programs, activities, goals and objectives; Skill in using sound judgment and making decisions; Ability to apply agency, state and federal laws, statutes, regulations, proclamations, policies and procedures; Ability to research, organize, acquire and administer grants; Ability to develop, maintain and monitor reports, records, databases, documents and other information, Records Management System (RMS), and various divisional databases to organize workloads and priorities; Ability to plan, organize and coordinate meetings, including agendas and logistical support; Ability to develop, maintain and monitor correspondence, reports, records, documents and other information; Ability to work under tight deadlines with changing priorities and workloads. Ability to work and interact effectively as a member of the agency, division and regional management support and accomplish established goals and objectives; Ability to perform work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday: Required to work overtime as necessary; This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval; Required to pass a national fingerprint-based background check to maintain employment; Required to travel 20% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: May 13, 2024, 11:59:00 PM
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (Clerical Support) (SC - Instructional Support and Teaching Innovations (ISTI) Division) Job Category: NBU Job Opening Date: April 18, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: To provide clerical support for a grant-funded professional development project. Housed within the Instructional Support and Teaching Innovations (ISTI) Division. The incumbent will support the faculty coordinators and project director in all programmatic activities including outreach, recruitment, special event planning, faculty stipend management and other administrative duties specific to program activities. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Perform a variety of clerical, technical, and administrative support duties. 2. Assist the supervisor in meeting reporting requirements, functional responsibilities, and research objectives; assure the timely completion of work in accordance with established policies, procedures, and standards. 3. Utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments; coordinate and arrange meetings; coordinate activities with other divisions and departments. 4. Facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding administrator's area of assignment; prepare preliminary responses to correspondence for administrator's approval. 5. Attend meetings and take notes or record proceedings; prepare and distribute agendas, background materials, and minutes, as appropriate. 6. Track budget activity and resolve budget issues and problems; process budget/expense transfers; prepare purchase requisitions, check requests, contracts, and claims for reimbursement of special funds related to assignment. 7. Order office supplies and materials as directed; assure their timely receipt and storage; assure proper functioning of office equipment. 8. Answer telephones and respond to routine questions and requests for information from administrative, management, academic, and/or classified staff and the general public; communicate information in person or by telephone where judgment, knowledge, and interpretation of policies and procedures are necessary. 9. Train and provide work direction to assigned student workers, clerical assistants, and other staff as assigned. 10. Establish and maintain complex, interrelated filing systems including confidential files; collect, compile, and record narrative, statistical, and financial data and other information; research and verify information as requested. 11. Type, format, proofread, duplicate, and distribute a wide variety of correspondence, reports, notices, schedules, lists, forms, and other materials according to established procedures, policies, and standards; type from rough draft, verbal instructions, or transcribing machine recordings; compose correspondence related to area of assignment. 12. Receive mail and identify and refer matters to the administrator in order of priority. 13. Utilize various computer applications and software packages; maintain and generate reports from a database or network system. 14. Operate office equipment including computer equipment, typewriter, calculator, copier, and facsimile machine. 15. When assigned to an instructional division: may assist in the development of the schedule of classes; may participate in the process for the development of new courses/curriculum and/or program offerings and assist in keeping current programs up-to-date; may assist in coordinating the use of facilities assigned to the division; may assist with the process to audit and facilitate submission of grades and attendance records in accordance with guidelines and time schedules to meet established deadlines. 16. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles, practices, and procedures of business letter writing. Principles and practices used to establish and maintain files and information retrieval systems. Principles, practices and procedures of fiscal, statistical, and administrative record keeping. Principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Basic mathematical concepts. Basic research methods and techniques. Work organization and basic office management principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Learn and understand the organization and operation of the assigned division and/or department as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Perform a range of administrative, secretarial, and clerical duties involving the use of independent judgment and personal initiative. Compile information and write reports, business correspondence, and procedure manuals using correct English usage, grammar, spelling, punctuation and vocabulary. Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. Use sound judgment in recognizing scope of authority. Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations. Type or enter data at a speed necessary for successful job performance. Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance. Research, compile, analyze, and interpret data. Prepare a variety of clear and concise administrative and financial records. Implement and maintain filing systems. Independently compose and prepare routine correspondence and memoranda. Train and provide work direction to others. Establish, review, and revise office work priorities. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work effectively with minimal supervision. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS ANDWORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 19, 2024
Part Time
Title: Project Specialist (Clerical Support) (SC - Instructional Support and Teaching Innovations (ISTI) Division) Job Category: NBU Job Opening Date: April 18, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: To provide clerical support for a grant-funded professional development project. Housed within the Instructional Support and Teaching Innovations (ISTI) Division. The incumbent will support the faculty coordinators and project director in all programmatic activities including outreach, recruitment, special event planning, faculty stipend management and other administrative duties specific to program activities. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Perform a variety of clerical, technical, and administrative support duties. 2. Assist the supervisor in meeting reporting requirements, functional responsibilities, and research objectives; assure the timely completion of work in accordance with established policies, procedures, and standards. 3. Utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments; coordinate and arrange meetings; coordinate activities with other divisions and departments. 4. Facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding administrator's area of assignment; prepare preliminary responses to correspondence for administrator's approval. 5. Attend meetings and take notes or record proceedings; prepare and distribute agendas, background materials, and minutes, as appropriate. 6. Track budget activity and resolve budget issues and problems; process budget/expense transfers; prepare purchase requisitions, check requests, contracts, and claims for reimbursement of special funds related to assignment. 7. Order office supplies and materials as directed; assure their timely receipt and storage; assure proper functioning of office equipment. 8. Answer telephones and respond to routine questions and requests for information from administrative, management, academic, and/or classified staff and the general public; communicate information in person or by telephone where judgment, knowledge, and interpretation of policies and procedures are necessary. 9. Train and provide work direction to assigned student workers, clerical assistants, and other staff as assigned. 10. Establish and maintain complex, interrelated filing systems including confidential files; collect, compile, and record narrative, statistical, and financial data and other information; research and verify information as requested. 11. Type, format, proofread, duplicate, and distribute a wide variety of correspondence, reports, notices, schedules, lists, forms, and other materials according to established procedures, policies, and standards; type from rough draft, verbal instructions, or transcribing machine recordings; compose correspondence related to area of assignment. 12. Receive mail and identify and refer matters to the administrator in order of priority. 13. Utilize various computer applications and software packages; maintain and generate reports from a database or network system. 14. Operate office equipment including computer equipment, typewriter, calculator, copier, and facsimile machine. 15. When assigned to an instructional division: may assist in the development of the schedule of classes; may participate in the process for the development of new courses/curriculum and/or program offerings and assist in keeping current programs up-to-date; may assist in coordinating the use of facilities assigned to the division; may assist with the process to audit and facilitate submission of grades and attendance records in accordance with guidelines and time schedules to meet established deadlines. 16. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles, practices, and procedures of business letter writing. Principles and practices used to establish and maintain files and information retrieval systems. Principles, practices and procedures of fiscal, statistical, and administrative record keeping. Principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Basic mathematical concepts. Basic research methods and techniques. Work organization and basic office management principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Learn and understand the organization and operation of the assigned division and/or department as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Perform a range of administrative, secretarial, and clerical duties involving the use of independent judgment and personal initiative. Compile information and write reports, business correspondence, and procedure manuals using correct English usage, grammar, spelling, punctuation and vocabulary. Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. Use sound judgment in recognizing scope of authority. Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations. Type or enter data at a speed necessary for successful job performance. Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance. Research, compile, analyze, and interpret data. Prepare a variety of clear and concise administrative and financial records. Implement and maintain filing systems. Independently compose and prepare routine correspondence and memoranda. Train and provide work direction to others. Establish, review, and revise office work priorities. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work effectively with minimal supervision. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS ANDWORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Sonoma County, CA
Santa Rosa, California, United States
Position Information The County of Sonoma's Department of Health Services is hiring for an experienced Health Information Technology and Security Analyst! Starting salary up to $56.32/hour ($117,546/year) and a competitive total compensation package!* As a Health Information Technology and Security Analyst, you will perform security-related monitoring, auditing, reporting, response, mitigation, and prevention tasks on an ongoing basis to ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other information privacy and security regulations. Additional responsibilities include: Implementing security-group management and role-based access including analysis, maintenance, and monitoring to ensure appropriate and controlled access to sensitive information and systems Monitoring daily activity on county networks, websites, shared drives, and servers and responding as appropriate Monitoring activity on Electronic Health Records (EHR) systems Reviewing vulnerability scan reports and working with internal and external stakeholders to address identified vulnerabilities Performing data classification management, including identifying where all protected data resides within the department and ensuring it is in appropriate locations Incident reporting and response in coordination with the Department of Health Services Privacy and Security Officer Hardware management for all hardware that can access or store personal identifiable information Serve as the system administrator and subject matter expert for the Governance/Risk/Compliance (GRC) Software System Provide staff training on known threats based on risk analysis Advise senior management on matters related to information/data security As an ideal candidate to join the team, you possess a strong analytical mindset, along with the ability to understand current technologies and issues related to systems and cyber security. In addition, you possess: Experience developing and maintaining information technology systems in a multi-platform information systems environment A deep understanding of cyber security concepts Experience with the Health Insurance Portability and Accountability Act (HIPAA) Attention to detail to ensure that all threat vectors are assessed Extensive communication skills to help communicate technical issues to non-technical staff Ability to problem solve by finding the root cause of issues that arise Understanding that data security has a customer focus Note: In addition to the above qualities, it is highly desirable that the ideal candidate possess an IT Security Certification such as Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), CompTIA Security+, or other recognized IT Security, Business Analysis, or Data Security certifications. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is being conducted to fill a Health Information Technology and Security Analyst position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service Title for this position is Department Information Systems Specialist II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Education: The equivalent to completion of twelve semester or eighteen quarter units in information systems, computer science or closely related field; AND Experience: Two years of experience in developing and maintaining information technology systems in a multi-platform information systems environment, including at least one year of experience developing and/or modifying applications. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: IT systems components and architecture; customer support techniques; basic network principles; commonly used software applications; system performance monitoring and troubleshooting; technical documentation methods and procedures; IT systems security methods and techniques; oral and written communication techniques; network equipment, tools and peripherals; operating systems installation and configuration procedures; installation, configuration, and maintenance of desktop components; operating environments; commonly used query languages; data management concepts and methods; server maintenance techniques; file formats used in the delivery of Web content; browser technical requirements. Ability to: efficiently troubleshoot system problems; provide training to other technical staff; communicate factual and procedural information clearly, orally and in writing; gather and analyze basic facts and draw conclusions; install, configure, and test software on customer workstations; prepare and update manuals, instructions, and operating procedures; provide information and assistance to customers; ensure the application of appropriate security measures in accord with established procedures; assist in implementing and maintaining network and systems services; monitor network and systems performance and troubleshoot minor problems; document and initiate response to security problems; provide guidance and training to customers in accessing network and systems services; assist customers in installing and using applications; maintain database operations; assist in returning disrupted database systems to normal operations; create reports and manipulate data in response to customer requirements; convert user-developed content into workable Web pages; carry out server maintenance functions; test new browser versions for compatibility with existing services. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/13/2024 11:59 PM Pacific
Apr 30, 2024
Full Time
Position Information The County of Sonoma's Department of Health Services is hiring for an experienced Health Information Technology and Security Analyst! Starting salary up to $56.32/hour ($117,546/year) and a competitive total compensation package!* As a Health Information Technology and Security Analyst, you will perform security-related monitoring, auditing, reporting, response, mitigation, and prevention tasks on an ongoing basis to ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other information privacy and security regulations. Additional responsibilities include: Implementing security-group management and role-based access including analysis, maintenance, and monitoring to ensure appropriate and controlled access to sensitive information and systems Monitoring daily activity on county networks, websites, shared drives, and servers and responding as appropriate Monitoring activity on Electronic Health Records (EHR) systems Reviewing vulnerability scan reports and working with internal and external stakeholders to address identified vulnerabilities Performing data classification management, including identifying where all protected data resides within the department and ensuring it is in appropriate locations Incident reporting and response in coordination with the Department of Health Services Privacy and Security Officer Hardware management for all hardware that can access or store personal identifiable information Serve as the system administrator and subject matter expert for the Governance/Risk/Compliance (GRC) Software System Provide staff training on known threats based on risk analysis Advise senior management on matters related to information/data security As an ideal candidate to join the team, you possess a strong analytical mindset, along with the ability to understand current technologies and issues related to systems and cyber security. In addition, you possess: Experience developing and maintaining information technology systems in a multi-platform information systems environment A deep understanding of cyber security concepts Experience with the Health Insurance Portability and Accountability Act (HIPAA) Attention to detail to ensure that all threat vectors are assessed Extensive communication skills to help communicate technical issues to non-technical staff Ability to problem solve by finding the root cause of issues that arise Understanding that data security has a customer focus Note: In addition to the above qualities, it is highly desirable that the ideal candidate possess an IT Security Certification such as Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), CompTIA Security+, or other recognized IT Security, Business Analysis, or Data Security certifications. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is being conducted to fill a Health Information Technology and Security Analyst position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service Title for this position is Department Information Systems Specialist II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Education: The equivalent to completion of twelve semester or eighteen quarter units in information systems, computer science or closely related field; AND Experience: Two years of experience in developing and maintaining information technology systems in a multi-platform information systems environment, including at least one year of experience developing and/or modifying applications. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: IT systems components and architecture; customer support techniques; basic network principles; commonly used software applications; system performance monitoring and troubleshooting; technical documentation methods and procedures; IT systems security methods and techniques; oral and written communication techniques; network equipment, tools and peripherals; operating systems installation and configuration procedures; installation, configuration, and maintenance of desktop components; operating environments; commonly used query languages; data management concepts and methods; server maintenance techniques; file formats used in the delivery of Web content; browser technical requirements. Ability to: efficiently troubleshoot system problems; provide training to other technical staff; communicate factual and procedural information clearly, orally and in writing; gather and analyze basic facts and draw conclusions; install, configure, and test software on customer workstations; prepare and update manuals, instructions, and operating procedures; provide information and assistance to customers; ensure the application of appropriate security measures in accord with established procedures; assist in implementing and maintaining network and systems services; monitor network and systems performance and troubleshoot minor problems; document and initiate response to security problems; provide guidance and training to customers in accessing network and systems services; assist customers in installing and using applications; maintain database operations; assist in returning disrupted database systems to normal operations; create reports and manipulate data in response to customer requirements; convert user-developed content into workable Web pages; carry out server maintenance functions; test new browser versions for compatibility with existing services. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/13/2024 11:59 PM Pacific