Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. SUPPLEMENTAL QUESTIONNAIRE: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00p.m. on the Last Day for Filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE AGENCY The Alameda County Social Services Agency is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through five departments: Agency Administration and Finance, Adult and Aging Services, Children and Family Services, Workforce and Benefit Administration and Policy Office. The Agency assists approximately 11.3 percent of Alameda County's residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps). Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Every month health insurance is made available to more than 78,000 people through the Medi-Cal program. More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and 16,000 seniors will receive services through the Area Agency on Aging throughout the year. 3,700 children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly. THE POSITION Under general supervision, to administer adult, youth, and/or dislocated worker workforce development programs; to supervise staff engaged in activities related to workforce development; to develop workforce development programs; and to do related work as required. The Career Development Specialist II is expected to work with partners in the County’s Workforce System, including employers, educators, government agencies, community-based organizations, and community groups in planning and developing public and private workforce development initiatives and programs. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: Strong knowledge and application of concepts related to economic development , employment and training , and/or public assistance programs with great understanding of industry needs - talent, skill sets, labor pools, and infrastructures. Continuously maintains up-to-date knowledge of labor market trends and economic forecasts. Building and sustaining collaborative relationships through connecting employers, service providers and the workforce to facilitate the mutual accomplishment of workforce development and community economic development goals while engaging and managing preparations necessary to avert or respond rapidly to economic transitions; representing the gateway to the Workforce System. Setting high goals for personal and group accomplishment and developing measurement methods to monitor progress toward goals. Identifying & understanding complex problems and concepts, applying logical thinking and quantitative methods of gathering and analyzing information, making decisions and exercising good judgment based on available data, designing solutions to problems , formulating and articulating action plans proactively and collaboratively . Thinking strategically , determining long-term goals and identifying the best approach to achieve those goals. Leading projects and/or work groups by inspiring and advising subordinates , facilitating goal accomplishment and tracking and evaluating performance to ensure success. Flexibility and responsiveness to ensure high quality and maximum effectiveness with regard to managing major economic transitions and meeting the needs of businesses and workers and adjusting appropriately to work within various partnerships and networks. Eloquently communicating ideas and collaborating with diverse groups with competing needs and interests while inspiring confidence and building support within and outside the organization. Approaching and solving problems with a focus on high standards for quality and a strong commitment to workforce services. Combining ideas in unique ways and exploring situations from multiple perspectives while quickly calculating risks and initiating action to achieve a recognized benefit between stakeholders. Managing a variety of complex workforce development/economic development projects while charting a course of action that effectively and efficiently assists the organization and its stakeholders in fulfilling its goals and objectives. MINIMUM QUALIFICATIONS Either I Education: The equivalent to graduation from an accredited four-year university (180 quarter units or 120 semesters units) with major coursework in business or public administration, counseling, planning, social or behavioral science or a closely related field. (Additional administrative experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent of two years of full experience as a Career Development Specialist I or higher employment services classification in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of three years of full-time experience as an administrator or supervisor of workforce development programs with major responsibility for program coordination, labor market analysis, and/or project administration in a recognized public or non-profit social services agency, workforce development agency, or community-based organization. Special Requirement: License: Possession of a valid California Motor Vehicle Operator's license is required. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Applicable state, federal and local laws, regulations and funding sources related to economic development, welfare-to-work, and public employment and training programs. • Organizational and administrative concepts pertinent to employment and training, economic development, and/or public assistance program. • Contract negotiation and administration. • Employee supervision and training techniques. • Sources of public and private funding for workforce development programs. • Remedial, career educational and training resources. • Proven employment and training and career advancement strategies for public assistance recipients, and unemployed, underemployed adults and youth. • Local labor market and economic forecasts. Ability to: • Develop working relationships with the County’s workforce system stakeholders, including employers, educators, government agencies, non-profit organizations, and community groups. • Convene, facilitate and broker working relationships for the purposes of enhancing the County’s workforce development efforts. • Supervise, evaluate and train subordinate staff. • Leverage resources across key partners and stakeholders. • Collaborate with potential partners within SSA and other County departments • Efficiently administer workforce development programs. • Write and speak effectively. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00PM, Monday, May 6, 2024 Review of Minimum Qualifications: May 20, 2024 Review of Supplemental Questionnaire for Best Qualified Week of June 10, 2024 *Oral Examination: Week of July 8, 2024 Notification of Results: Week of July 22, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: Week of July 8, 2024 *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website atwww.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman| Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/6/2024 5:00:00 PM
Apr 10, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. SUPPLEMENTAL QUESTIONNAIRE: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00p.m. on the Last Day for Filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE AGENCY The Alameda County Social Services Agency is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through five departments: Agency Administration and Finance, Adult and Aging Services, Children and Family Services, Workforce and Benefit Administration and Policy Office. The Agency assists approximately 11.3 percent of Alameda County's residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps). Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Every month health insurance is made available to more than 78,000 people through the Medi-Cal program. More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and 16,000 seniors will receive services through the Area Agency on Aging throughout the year. 3,700 children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly. THE POSITION Under general supervision, to administer adult, youth, and/or dislocated worker workforce development programs; to supervise staff engaged in activities related to workforce development; to develop workforce development programs; and to do related work as required. The Career Development Specialist II is expected to work with partners in the County’s Workforce System, including employers, educators, government agencies, community-based organizations, and community groups in planning and developing public and private workforce development initiatives and programs. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: Strong knowledge and application of concepts related to economic development , employment and training , and/or public assistance programs with great understanding of industry needs - talent, skill sets, labor pools, and infrastructures. Continuously maintains up-to-date knowledge of labor market trends and economic forecasts. Building and sustaining collaborative relationships through connecting employers, service providers and the workforce to facilitate the mutual accomplishment of workforce development and community economic development goals while engaging and managing preparations necessary to avert or respond rapidly to economic transitions; representing the gateway to the Workforce System. Setting high goals for personal and group accomplishment and developing measurement methods to monitor progress toward goals. Identifying & understanding complex problems and concepts, applying logical thinking and quantitative methods of gathering and analyzing information, making decisions and exercising good judgment based on available data, designing solutions to problems , formulating and articulating action plans proactively and collaboratively . Thinking strategically , determining long-term goals and identifying the best approach to achieve those goals. Leading projects and/or work groups by inspiring and advising subordinates , facilitating goal accomplishment and tracking and evaluating performance to ensure success. Flexibility and responsiveness to ensure high quality and maximum effectiveness with regard to managing major economic transitions and meeting the needs of businesses and workers and adjusting appropriately to work within various partnerships and networks. Eloquently communicating ideas and collaborating with diverse groups with competing needs and interests while inspiring confidence and building support within and outside the organization. Approaching and solving problems with a focus on high standards for quality and a strong commitment to workforce services. Combining ideas in unique ways and exploring situations from multiple perspectives while quickly calculating risks and initiating action to achieve a recognized benefit between stakeholders. Managing a variety of complex workforce development/economic development projects while charting a course of action that effectively and efficiently assists the organization and its stakeholders in fulfilling its goals and objectives. MINIMUM QUALIFICATIONS Either I Education: The equivalent to graduation from an accredited four-year university (180 quarter units or 120 semesters units) with major coursework in business or public administration, counseling, planning, social or behavioral science or a closely related field. (Additional administrative experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent of two years of full experience as a Career Development Specialist I or higher employment services classification in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of three years of full-time experience as an administrator or supervisor of workforce development programs with major responsibility for program coordination, labor market analysis, and/or project administration in a recognized public or non-profit social services agency, workforce development agency, or community-based organization. Special Requirement: License: Possession of a valid California Motor Vehicle Operator's license is required. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Applicable state, federal and local laws, regulations and funding sources related to economic development, welfare-to-work, and public employment and training programs. • Organizational and administrative concepts pertinent to employment and training, economic development, and/or public assistance program. • Contract negotiation and administration. • Employee supervision and training techniques. • Sources of public and private funding for workforce development programs. • Remedial, career educational and training resources. • Proven employment and training and career advancement strategies for public assistance recipients, and unemployed, underemployed adults and youth. • Local labor market and economic forecasts. Ability to: • Develop working relationships with the County’s workforce system stakeholders, including employers, educators, government agencies, non-profit organizations, and community groups. • Convene, facilitate and broker working relationships for the purposes of enhancing the County’s workforce development efforts. • Supervise, evaluate and train subordinate staff. • Leverage resources across key partners and stakeholders. • Collaborate with potential partners within SSA and other County departments • Efficiently administer workforce development programs. • Write and speak effectively. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00PM, Monday, May 6, 2024 Review of Minimum Qualifications: May 20, 2024 Review of Supplemental Questionnaire for Best Qualified Week of June 10, 2024 *Oral Examination: Week of July 8, 2024 Notification of Results: Week of July 22, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: Week of July 8, 2024 *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website atwww.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman| Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/6/2024 5:00:00 PM
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by June 25, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Apr 03, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by June 25, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary *This is a part-time benefited position with rotating work hours, including weekends and evenings.* The Housing Community Service Officer reports to the Police Lieutenant and receives direction from the Lead Housing Community Service Officer. The Housing Community Service Officer is responsible for providing a safe and secure environment for the residents, guests, staff, and facilities of University Housing Services. The Housing Community Service Officer assists with providing public safety services for the SJSU residence community that houses approximately 4200 students, staff and families in two apartment buildings and four residence halls. Key Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks-in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team After appointment, Housing Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Housing Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story building, exterior walkways, and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Ability to monitor/access CCTV screens Ability to possess a valid California Driver’s license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $2,199/month (Part-Time) Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 11, 2023 through January 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 11 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary *This is a part-time benefited position with rotating work hours, including weekends and evenings.* The Housing Community Service Officer reports to the Police Lieutenant and receives direction from the Lead Housing Community Service Officer. The Housing Community Service Officer is responsible for providing a safe and secure environment for the residents, guests, staff, and facilities of University Housing Services. The Housing Community Service Officer assists with providing public safety services for the SJSU residence community that houses approximately 4200 students, staff and families in two apartment buildings and four residence halls. Key Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks-in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team After appointment, Housing Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Housing Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story building, exterior walkways, and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Ability to monitor/access CCTV screens Ability to possess a valid California Driver’s license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $2,199/month (Part-Time) Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 11, 2023 through January 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 11 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Housing Community Service Officer reports to the Police Lieutenant and receives direction from the Lead Housing Community Service Officer. The Housing Community Service Officer is responsible for providing a safe and secure environment for the residents, guests, staff, and facilities of University Housing Services. The Housing Community Service Officer assists with providing public safety services for the SJSU residence community that houses approximately 4200 students, staff and families in two apartment buildings and four residence halls. Key Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks-in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team After appointment, Housing Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Housing Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story building, exterior walkways, and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Ability to monitor/access CCTV screens Ability to possess a valid California Driver’s license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $4,398/month Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 21, 2023 through January 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary The Housing Community Service Officer reports to the Police Lieutenant and receives direction from the Lead Housing Community Service Officer. The Housing Community Service Officer is responsible for providing a safe and secure environment for the residents, guests, staff, and facilities of University Housing Services. The Housing Community Service Officer assists with providing public safety services for the SJSU residence community that houses approximately 4200 students, staff and families in two apartment buildings and four residence halls. Key Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks-in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team After appointment, Housing Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Housing Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story building, exterior walkways, and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Ability to monitor/access CCTV screens Ability to possess a valid California Driver’s license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $4,398/month Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 21, 2023 through January 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library. Key Responsibilities Encourage compliance with library policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to alarms and other calls for service Write police reports Respond to alarms from theft detection devices Provide information to patrons coming to the library Create a professional atmosphere that both comforts patrons and deters criminal activity Monitor Closed Circuit Television surveillance system Monitor Integrated Security System and Alarms Monitor Elevator Command Computer System Operate Radio Base Station for Security Officers and UPD After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations Ability to understand and apply local, state, and federal laws. Knowledge of or the ability to learn to use, applicable public safety related equipment and systems. Ability to prepare clear and concise reports. Strong written and oral communication skills. Ability to deal tactfully and effectively with a wide range of people. Ability to act calmly and rationally in emergency situations. Ability to understand and operate a computer card key badging station. Ability to understand and operate an InfoGraphics Alarms system. Ability to learn Police 10 code. Ability to use handheld radio communication system. Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Excellent customer service skills. Ability to act calmly and rationally in emergency situations. Ability to monitor CCTV screens for extended periods. Must possess a valid California Driver’s license. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six month previous police/security/military law enforcement training and/or experience Library Security experience Customer Service experience Strong written communication skills Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $4,398/month Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 21, 2023 through December 5, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library. Key Responsibilities Encourage compliance with library policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to alarms and other calls for service Write police reports Respond to alarms from theft detection devices Provide information to patrons coming to the library Create a professional atmosphere that both comforts patrons and deters criminal activity Monitor Closed Circuit Television surveillance system Monitor Integrated Security System and Alarms Monitor Elevator Command Computer System Operate Radio Base Station for Security Officers and UPD After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations Ability to understand and apply local, state, and federal laws. Knowledge of or the ability to learn to use, applicable public safety related equipment and systems. Ability to prepare clear and concise reports. Strong written and oral communication skills. Ability to deal tactfully and effectively with a wide range of people. Ability to act calmly and rationally in emergency situations. Ability to understand and operate a computer card key badging station. Ability to understand and operate an InfoGraphics Alarms system. Ability to learn Police 10 code. Ability to use handheld radio communication system. Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Excellent customer service skills. Ability to act calmly and rationally in emergency situations. Ability to monitor CCTV screens for extended periods. Must possess a valid California Driver’s license. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six month previous police/security/military law enforcement training and/or experience Library Security experience Customer Service experience Strong written communication skills Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $4,398/month Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 21, 2023 through December 5, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary * This is a part-time, benefited position. * The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library. Key Responsibilities Encourage compliance with library policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to alarms and other calls for service Write police reports Respond to alarms from theft detection devices Provide information to patrons coming to the library Create a professional atmosphere that both comforts patrons and deters criminal activity Monitor Closed Circuit Television surveillance system Monitor Integrated Security System and Alarms Monitor Elevator Command Computer System Operate Radio Base Station for Security Officers and UPD After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations Ability to understand and apply local, state, and federal laws. Knowledge of or the ability to learn to use, applicable public safety related equipment and systems. Ability to prepare clear and concise reports. Strong written and oral communication skills. Ability to deal tactfully and effectively with a wide range of people. Ability to act calmly and rationally in emergency situations. Ability to understand and operate a computer card key badging station. Ability to understand and operate an InfoGraphics Alarms system. Ability to learn Police 10 code. Ability to use handheld radio communication system. Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Excellent customer service skills. Ability to act calmly and rationally in emergency situations. Ability to monitor CCTV screens for extended periods. Must possess a valid California Driver’s license. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six month previous police/security/military law enforcement training and/or experience Library Security experience Customer Service experience Strong written communication skills Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $2,199/month (Part-Time) Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 14, 2023 through October 3, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary * This is a part-time, benefited position. * The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library. Key Responsibilities Encourage compliance with library policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to alarms and other calls for service Write police reports Respond to alarms from theft detection devices Provide information to patrons coming to the library Create a professional atmosphere that both comforts patrons and deters criminal activity Monitor Closed Circuit Television surveillance system Monitor Integrated Security System and Alarms Monitor Elevator Command Computer System Operate Radio Base Station for Security Officers and UPD After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations Ability to understand and apply local, state, and federal laws. Knowledge of or the ability to learn to use, applicable public safety related equipment and systems. Ability to prepare clear and concise reports. Strong written and oral communication skills. Ability to deal tactfully and effectively with a wide range of people. Ability to act calmly and rationally in emergency situations. Ability to understand and operate a computer card key badging station. Ability to understand and operate an InfoGraphics Alarms system. Ability to learn Police 10 code. Ability to use handheld radio communication system. Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Excellent customer service skills. Ability to act calmly and rationally in emergency situations. Ability to monitor CCTV screens for extended periods. Must possess a valid California Driver’s license. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six month previous police/security/military law enforcement training and/or experience Library Security experience Customer Service experience Strong written communication skills Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $2,199/month (Part-Time) Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 14, 2023 through October 3, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Public Affairs/Communications Specialist I Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $3,878 - $4,291* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: May 12, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Associate Vice President of Marketing and Communication and the daily lead oversight of the Marketing Strategy Lead, the incumbent will implement plans, using established procedures and process to develop and create marketing materials, publication designs, invitations and other communications for University Communications and its clients using templates and other structured creative strategies. The incumbent will work under the oversight of a lead staff member to design, layout, disseminate, track, and gather information to evaluate a verity of digital and print publications and use a verity of publications methods, collecting identified information to update reports on their effectiveness. The Specialist also creates a verity of materials, templates, and finished products to support university programs, service, and strategic objectives. The Specialist performs a variety of administrative and technical duties such as assists lead staff members with brand cohesion activities, maintaining databases and archive of assets, utilizes graphic design skills to create assets and layouts, copywriting of content, editing/proofreading content as requested, and uses established procedures and processes to coordinate the content elements of a product. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Uses established procedures and process to plan and execute assigned day-to-day marketing activities across various channels including web, email, social media, and digital and print publications. Completes assigned tasks for the production and distribution of both print and electronic publications, which includes design, layout, writing, editing, proofreading, and distribution. This includes making templates, tools, and other layout support assets for use others on campus to create and deeply efficient and effective, on brand content. Assists lead staff members in planning, marketing, and executing outreach campaigns and events to promote the organization or institution. Utilizes skills in graphic design, web design, photography, and videography to create engaging content for both print and digital platforms. This includes creating content that enhances the user experience and communicates the organization's messages effectively. Achieves a high level of rapid response support by making and using templates, tools, and other layout support assets to efficiently and effectively generate fast and on brand content. This may include print, digital, web, and social content for organic promotion or paid advertising. Will collaborate and support staff and students assigned to managing the university social media accounts as well as website and layout support tools. Completes assigned design and layout projects from concept to completion, including storyboarding, mood boards, scripting, shooting plans, editing, and quality control using established procedures and processes. They also asset a lead staff member to ensure proper releases are obtained and safety practices are followed during shoots. 2. Develops, designs, and lays out content for web pages, websites, e-newsletters, brochures, posters, and other marketing materials. Follows best practices and guidance from a lead staff member to focus efforts on maximizing user experience and achieving marketing and communications goals through digital marketing processes and engagement strategies. Assists lead staff members to conduct both high-level and day-to-day maintenance of websites in collaboration with University Communications, Information Technology, and other client departments. This includes reviewing existing website content using established procedures and practices to assess and implement tactics for improving user experience and interaction. Creates, curates, produces, and publishes various types of content (written, graphic design, photos, videos) to keep the community informed about current news, events, and happenings at CSUMB with lead staff member oversight. Using established procedures and practices to check that content is aligned with the university's brand and messaging goals including promotional, collateral, and advertising materials. Using established procedures and practices to verify university brand elements are accurate and ensure requests for brand utilization align with brand standards, notifying lead staff member if any issues are identified for further action. Assists lead staff member in maintaining, documenting, and evolving the university's brand standards over time. 3. Tracks, reports, maintains, and cleans email and contact lists to ensure the efficiency and effectiveness of email marketing and communication databases with lead staff member oversight. Using established procedures and practices to check that lists are organized and updated to improve targeting and engagement. Using established procedures and practices to maintain a multi-tiered and automated process strategy to maximize the reach and user interaction with communications including completing assigned tasks to set up automated journeys and lifecycle communications using various tools and programs to enhance efficiency and effectiveness. Works with lead staff member to implement processes to re-engage list members with lower engagement scores. Uses task and project tracking tools to update and report on task progress for assigned daily work efforts. May provide Tier 1 training, mentoring, and support for staff and student interns. Follows trouble shooting guides to offer tier 1 guidance and assistance as needed. Other Functions : Perform other job-related duties and special projects as assigned. May assist with university events in a verity of roles including operating a teleprompter, display screens, cue cards, or other complementary visual supports and production devices. May be required to occasional work evenings or weekends with same-day notice in the event of an urgent operations and crisis management communications need or during a campus emergency. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of: standard theories, practices, principles and techniques related to communications to a diverse public demographic, media, and marketing areas; copyright and other applicable laws pertaining to publications and the social media; web communication techniques, vehicles and formats. Skills: Strong story development and journalistic writing skills, as well as advanced editorial skills. Exceptional interpersonal skills, including strong listening and interpretive skills. Ability to: Effectively use web technology to achieve communication goals; analyze and select pertinent facts and integrate them into communication vehicles; apply market research to identify department needs and target audiences; apply appropriate statistical techniques and methods to research information; and provide lead work direction. MINIMUM QUALIFICATIONS : Thorough knowledge of marketing and design fundamentals across multiple platforms. This background normally is obtained through a college degree, which includes relevant coursework in the field, and more than two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. SPECIALIZED SKILLS : Demonstrated skill with spreadsheet, database, e-mail, social media, publication and multimedia presentation software. Technical fluency with Microsoft Office Professional Suite, and Google mail and calendaring programs. Demonstrates an expert skillset in various digital arts software programs including Adobe Creative Suite: Illustrator, InDesign, Photoshop, Acrobat. Advanced Skills in graphic creation, print design, and directing photography for publication purposes. Skilled in developing, coordinating, designing and implementing annual reports and other publications. Advanced skills in managing vendors, such as; mail houses, printers & photographers. PREFERRED QUALIFICATIONS : Experience in a higher education, nonprofit organization or related environment with an emphasis on donor interaction. Experience in marketing and design coordination. Highly desirable : Working knowledge of Blackbaud software including Raiser’s Edge and Net Community, Salesforce Marketing Cloud, and Web CMS (Terminal Four). Demonstrated understanding of and commitment to CSUMB’s Vision . SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Apr 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 27, 2024
Classification: Public Affairs/Communications Specialist I Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $3,878 - $4,291* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: May 12, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Associate Vice President of Marketing and Communication and the daily lead oversight of the Marketing Strategy Lead, the incumbent will implement plans, using established procedures and process to develop and create marketing materials, publication designs, invitations and other communications for University Communications and its clients using templates and other structured creative strategies. The incumbent will work under the oversight of a lead staff member to design, layout, disseminate, track, and gather information to evaluate a verity of digital and print publications and use a verity of publications methods, collecting identified information to update reports on their effectiveness. The Specialist also creates a verity of materials, templates, and finished products to support university programs, service, and strategic objectives. The Specialist performs a variety of administrative and technical duties such as assists lead staff members with brand cohesion activities, maintaining databases and archive of assets, utilizes graphic design skills to create assets and layouts, copywriting of content, editing/proofreading content as requested, and uses established procedures and processes to coordinate the content elements of a product. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Uses established procedures and process to plan and execute assigned day-to-day marketing activities across various channels including web, email, social media, and digital and print publications. Completes assigned tasks for the production and distribution of both print and electronic publications, which includes design, layout, writing, editing, proofreading, and distribution. This includes making templates, tools, and other layout support assets for use others on campus to create and deeply efficient and effective, on brand content. Assists lead staff members in planning, marketing, and executing outreach campaigns and events to promote the organization or institution. Utilizes skills in graphic design, web design, photography, and videography to create engaging content for both print and digital platforms. This includes creating content that enhances the user experience and communicates the organization's messages effectively. Achieves a high level of rapid response support by making and using templates, tools, and other layout support assets to efficiently and effectively generate fast and on brand content. This may include print, digital, web, and social content for organic promotion or paid advertising. Will collaborate and support staff and students assigned to managing the university social media accounts as well as website and layout support tools. Completes assigned design and layout projects from concept to completion, including storyboarding, mood boards, scripting, shooting plans, editing, and quality control using established procedures and processes. They also asset a lead staff member to ensure proper releases are obtained and safety practices are followed during shoots. 2. Develops, designs, and lays out content for web pages, websites, e-newsletters, brochures, posters, and other marketing materials. Follows best practices and guidance from a lead staff member to focus efforts on maximizing user experience and achieving marketing and communications goals through digital marketing processes and engagement strategies. Assists lead staff members to conduct both high-level and day-to-day maintenance of websites in collaboration with University Communications, Information Technology, and other client departments. This includes reviewing existing website content using established procedures and practices to assess and implement tactics for improving user experience and interaction. Creates, curates, produces, and publishes various types of content (written, graphic design, photos, videos) to keep the community informed about current news, events, and happenings at CSUMB with lead staff member oversight. Using established procedures and practices to check that content is aligned with the university's brand and messaging goals including promotional, collateral, and advertising materials. Using established procedures and practices to verify university brand elements are accurate and ensure requests for brand utilization align with brand standards, notifying lead staff member if any issues are identified for further action. Assists lead staff member in maintaining, documenting, and evolving the university's brand standards over time. 3. Tracks, reports, maintains, and cleans email and contact lists to ensure the efficiency and effectiveness of email marketing and communication databases with lead staff member oversight. Using established procedures and practices to check that lists are organized and updated to improve targeting and engagement. Using established procedures and practices to maintain a multi-tiered and automated process strategy to maximize the reach and user interaction with communications including completing assigned tasks to set up automated journeys and lifecycle communications using various tools and programs to enhance efficiency and effectiveness. Works with lead staff member to implement processes to re-engage list members with lower engagement scores. Uses task and project tracking tools to update and report on task progress for assigned daily work efforts. May provide Tier 1 training, mentoring, and support for staff and student interns. Follows trouble shooting guides to offer tier 1 guidance and assistance as needed. Other Functions : Perform other job-related duties and special projects as assigned. May assist with university events in a verity of roles including operating a teleprompter, display screens, cue cards, or other complementary visual supports and production devices. May be required to occasional work evenings or weekends with same-day notice in the event of an urgent operations and crisis management communications need or during a campus emergency. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of: standard theories, practices, principles and techniques related to communications to a diverse public demographic, media, and marketing areas; copyright and other applicable laws pertaining to publications and the social media; web communication techniques, vehicles and formats. Skills: Strong story development and journalistic writing skills, as well as advanced editorial skills. Exceptional interpersonal skills, including strong listening and interpretive skills. Ability to: Effectively use web technology to achieve communication goals; analyze and select pertinent facts and integrate them into communication vehicles; apply market research to identify department needs and target audiences; apply appropriate statistical techniques and methods to research information; and provide lead work direction. MINIMUM QUALIFICATIONS : Thorough knowledge of marketing and design fundamentals across multiple platforms. This background normally is obtained through a college degree, which includes relevant coursework in the field, and more than two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. SPECIALIZED SKILLS : Demonstrated skill with spreadsheet, database, e-mail, social media, publication and multimedia presentation software. Technical fluency with Microsoft Office Professional Suite, and Google mail and calendaring programs. Demonstrates an expert skillset in various digital arts software programs including Adobe Creative Suite: Illustrator, InDesign, Photoshop, Acrobat. Advanced Skills in graphic creation, print design, and directing photography for publication purposes. Skilled in developing, coordinating, designing and implementing annual reports and other publications. Advanced skills in managing vendors, such as; mail houses, printers & photographers. PREFERRED QUALIFICATIONS : Experience in a higher education, nonprofit organization or related environment with an emphasis on donor interaction. Experience in marketing and design coordination. Highly desirable : Working knowledge of Blackbaud software including Raiser’s Edge and Net Community, Salesforce Marketing Cloud, and Web CMS (Terminal Four). Demonstrated understanding of and commitment to CSUMB’s Vision . SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Apr 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 17, 2024
Part Time
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Apr 24, 2024
Full Time
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/VIETNAMESE (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Vietnamese in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Vietnamese within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Vietnamese Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Vietnamese using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/VIETNAMESE (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Vietnamese in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Vietnamese within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Vietnamese Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Vietnamese using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/SPANISH (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Spanish in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Spanish within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Spanish Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Spanish using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/SPANISH (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Spanish in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Spanish within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Spanish Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Spanish using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Administrative Analyst/Specialist - Exempt II Anticipated Hiring Amount: $5,273 - $6,420 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT Environmental Health & Safety (EH&S), a department in the Division of Administrative Affairs, is responsible for planning, implementing, and administering the campus Environmental Health and Safety Programs and for providing technical consultation, training, and inspection to ultimately ensure compliance with established laws and maintain a safe place to work, study, and play for faculty, staff, students, and visitors. DUTIES AND RESPONSIBILITIES Minor and Major Capital Project Safety Review and Support Serves as primary contact for EH&S programs at routine project meetings. Utilized thorough knowledge of industry and regulatory standards to provide input and guidance on complex safety requirements including, but not limited to environmental sampling, equipment and staff safety certifications, stormwater permit requirements, fall protection, and emergency egress. Serves as the primary contact for EH&S program at meetings to address safety requirements for minor and major capital projects, as needed. Provide input in planning and development activities to ensure regulatory and university policies and guidelines are met. Serves as departmental lead for environmental sampling for construction projects. Utilize thorough knowledge of industry and regulatory standards to make something recommendations, review and interpret sampling results, and communicate results to internal and external staff, as needed. Ensures appropriate notifications are being sent by Project Managers to assure that students, staff, and faculty are safe during construction. Serve as a subject matter expert in providing content for notifications for complex, high visibility, and/or sensitive topics such as asbestos or mold. Utilizes FPM databases and spreadsheets to independently determine and prioritize weekly project inspections and follow-up work to ensure compliance with internal and external regulations and standards. Act as lead and coordinate with other EH&S personnel as needed to ensure coverage of safety inspections and audit of FPM projects and work areas. Provide direction and guidance to other EH&S personnel to ensure developed standards are met. As lead for the program, will be accountable for ensuring necessary work is performed to the standards expected. Utilize thorough knowledge of industry standards, regulatory requirements, and appreciable judgment in development and implementation of policies and procedures to address safety concerns and noncompliance, which are not covered by existing policies and procedures. Develop and implement safety audit and inspection checklist, and methods for scheduling audits and inspections, for minor and major capital projects. Cultivate and manage effective working relationships with FPM project management personnel, construction contractors, vendors, and regulatory agency personnel. Serve as primary departmental contact for construction related work. Environmental and Occupational Health and Safety/ Industrial Hygiene Serve as the primary EH&S contact for hot work program operations. Communicate campus policies and procedures to internal campus employees and external contractor performing work on university property. Utilized extensive knowledge of regulatory requirements and industry practices to inspect areas in which hot work operations are being performed as needed to ensure compliance with university and regulatory requirements. Serve as a primary EH&S contact for confined space program operations. Communicate campus policies and procedures to internal campus employees and external contractors performing work on university property utilizes extensive knowledge of regulatory requirements and industry practices to inspect areas in which confined space operations are being performed, and university-owned equipment, as needed to ensure compliance with university and regulatory requirements. Serve as primary EH&S contact for department safety coordinator program. Utilized knowledge of campus operations and industry standards to deliver safety training that will benefit safety coordinators to improve and maintain a safe campus environment. Responsible for providing direct support and consultation for heat illness, ladder safety, prescription eye protection, and pesticide management programs. Utilize knowledge of current and anticipated future regulations and industry best practices to develop and update policies and procedures related to this program's areas as needed. Communicate program requirements to internal and external partners and provide training and education to ensure programs are implemented. Provide technical support and assistance to the Occupational Safety and Health Specialist with the following safety programs including but not limited to lockout tagout, electrical safety, job hazard analysis, ergonomics, fall protection, and environmental sampling. Utilizes knowledge of current and anticipated future regulations and industry best practices to develop and update policies and procedures related to these programs areas as needed communicate program requirements to internal and external partners to provide training and education to ensure programs are implemented. Responsible for leading, coordinating, and supporting the Shop Safety Committee and developing, implementing, and managing the campus Shop Safety Program. Assist with health and safety exposure and risk assessments, conducting indoor air quality investigations, occupational health surveys and auditing, coordinate with third party consultants for a specialized testing, report results to requestors and update database. Utilize knowledge of current and anticipated future regulations and industry best practices to prioritize and identify needs. Maintain relationships with campus employees and external consultant and acts as representative of the university when interacting with external consultants. Effectively communicate complex and potentially sensitive information to involved parties. Utilize extensive knowledge of regulatory requirements, university policies and procedures, and best management practices to perform inspections and document findings. Utilize knowledge of campus operations to report finding to appropriate administrators to ensure compliance. Responsible for the Storm Water Protection Program on campus. Provides technical expertise for storm water services for construction and industrial projects. Plan, organize, and administer the permitting, inspection, monitoring, and data management of stormwater construction projects. Coordinate the investigation of a stormwater runoff, industry related storm water quality, and water quality problems, complaints, and violations of the storm water regulations. Initiates and conduct site visits, communicate with campus clients, and recommend solutions and or mitigation measures. Respond to sight issues by coordinating with compass stakeholders and contractors performing construction triggering A SWPP plan to implement best management practices and corrective actions as needed. Evaluate BMP's designs and provide suggestions. Coordinate SWPP plan development and implementation. Prepare regulatory reports, correspondence with agencies, and metrics for internal auditing purposes. Serve as the primary EH&S contact for state fire Marshall on fire related incidents. Respond to, and follow up, on all fire incidents with the state fire Marshall. QUALIFICATIONS Bachelor's degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Four (4) years of related experience Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Two (2) years of relevant work experience in Environmental Health and Safety, construction safety, occupational safety, and environmental compliance. Strong working knowledge of occupational safety, constructions safety, hazard classification, exposure control and environmental health including a functional knowledge of various regulatory statutes, requirements and laws associated with Occupational Health and Safety. Ability to apply safety and occupational health laws, regulations, principles, theories, practices, and procedures to address technical matters related to occupational health standards and regulations. Able to communicate effectively, exercise discretion and demonstrate diplomacy skills. Occupational safety, construction safety, environmental compliance, and detail oriented. OSHA 30-Hour for Construction certified or able to complete certification within 6 months of hire. 40-Hour HAZWOPER certified or able to complete certification course within 6 months of hire. Familiar with the CSU and/or the Cal Poly Pomona campus, departments, and organizational structure. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected, and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. CSU Classification Salary Range This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,273 and maximum $9,537 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices. EEO Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement. Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Apr 19, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Administrative Analyst/Specialist - Exempt II Anticipated Hiring Amount: $5,273 - $6,420 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT Environmental Health & Safety (EH&S), a department in the Division of Administrative Affairs, is responsible for planning, implementing, and administering the campus Environmental Health and Safety Programs and for providing technical consultation, training, and inspection to ultimately ensure compliance with established laws and maintain a safe place to work, study, and play for faculty, staff, students, and visitors. DUTIES AND RESPONSIBILITIES Minor and Major Capital Project Safety Review and Support Serves as primary contact for EH&S programs at routine project meetings. Utilized thorough knowledge of industry and regulatory standards to provide input and guidance on complex safety requirements including, but not limited to environmental sampling, equipment and staff safety certifications, stormwater permit requirements, fall protection, and emergency egress. Serves as the primary contact for EH&S program at meetings to address safety requirements for minor and major capital projects, as needed. Provide input in planning and development activities to ensure regulatory and university policies and guidelines are met. Serves as departmental lead for environmental sampling for construction projects. Utilize thorough knowledge of industry and regulatory standards to make something recommendations, review and interpret sampling results, and communicate results to internal and external staff, as needed. Ensures appropriate notifications are being sent by Project Managers to assure that students, staff, and faculty are safe during construction. Serve as a subject matter expert in providing content for notifications for complex, high visibility, and/or sensitive topics such as asbestos or mold. Utilizes FPM databases and spreadsheets to independently determine and prioritize weekly project inspections and follow-up work to ensure compliance with internal and external regulations and standards. Act as lead and coordinate with other EH&S personnel as needed to ensure coverage of safety inspections and audit of FPM projects and work areas. Provide direction and guidance to other EH&S personnel to ensure developed standards are met. As lead for the program, will be accountable for ensuring necessary work is performed to the standards expected. Utilize thorough knowledge of industry standards, regulatory requirements, and appreciable judgment in development and implementation of policies and procedures to address safety concerns and noncompliance, which are not covered by existing policies and procedures. Develop and implement safety audit and inspection checklist, and methods for scheduling audits and inspections, for minor and major capital projects. Cultivate and manage effective working relationships with FPM project management personnel, construction contractors, vendors, and regulatory agency personnel. Serve as primary departmental contact for construction related work. Environmental and Occupational Health and Safety/ Industrial Hygiene Serve as the primary EH&S contact for hot work program operations. Communicate campus policies and procedures to internal campus employees and external contractor performing work on university property. Utilized extensive knowledge of regulatory requirements and industry practices to inspect areas in which hot work operations are being performed as needed to ensure compliance with university and regulatory requirements. Serve as a primary EH&S contact for confined space program operations. Communicate campus policies and procedures to internal campus employees and external contractors performing work on university property utilizes extensive knowledge of regulatory requirements and industry practices to inspect areas in which confined space operations are being performed, and university-owned equipment, as needed to ensure compliance with university and regulatory requirements. Serve as primary EH&S contact for department safety coordinator program. Utilized knowledge of campus operations and industry standards to deliver safety training that will benefit safety coordinators to improve and maintain a safe campus environment. Responsible for providing direct support and consultation for heat illness, ladder safety, prescription eye protection, and pesticide management programs. Utilize knowledge of current and anticipated future regulations and industry best practices to develop and update policies and procedures related to this program's areas as needed. Communicate program requirements to internal and external partners and provide training and education to ensure programs are implemented. Provide technical support and assistance to the Occupational Safety and Health Specialist with the following safety programs including but not limited to lockout tagout, electrical safety, job hazard analysis, ergonomics, fall protection, and environmental sampling. Utilizes knowledge of current and anticipated future regulations and industry best practices to develop and update policies and procedures related to these programs areas as needed communicate program requirements to internal and external partners to provide training and education to ensure programs are implemented. Responsible for leading, coordinating, and supporting the Shop Safety Committee and developing, implementing, and managing the campus Shop Safety Program. Assist with health and safety exposure and risk assessments, conducting indoor air quality investigations, occupational health surveys and auditing, coordinate with third party consultants for a specialized testing, report results to requestors and update database. Utilize knowledge of current and anticipated future regulations and industry best practices to prioritize and identify needs. Maintain relationships with campus employees and external consultant and acts as representative of the university when interacting with external consultants. Effectively communicate complex and potentially sensitive information to involved parties. Utilize extensive knowledge of regulatory requirements, university policies and procedures, and best management practices to perform inspections and document findings. Utilize knowledge of campus operations to report finding to appropriate administrators to ensure compliance. Responsible for the Storm Water Protection Program on campus. Provides technical expertise for storm water services for construction and industrial projects. Plan, organize, and administer the permitting, inspection, monitoring, and data management of stormwater construction projects. Coordinate the investigation of a stormwater runoff, industry related storm water quality, and water quality problems, complaints, and violations of the storm water regulations. Initiates and conduct site visits, communicate with campus clients, and recommend solutions and or mitigation measures. Respond to sight issues by coordinating with compass stakeholders and contractors performing construction triggering A SWPP plan to implement best management practices and corrective actions as needed. Evaluate BMP's designs and provide suggestions. Coordinate SWPP plan development and implementation. Prepare regulatory reports, correspondence with agencies, and metrics for internal auditing purposes. Serve as the primary EH&S contact for state fire Marshall on fire related incidents. Respond to, and follow up, on all fire incidents with the state fire Marshall. QUALIFICATIONS Bachelor's degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Four (4) years of related experience Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Two (2) years of relevant work experience in Environmental Health and Safety, construction safety, occupational safety, and environmental compliance. Strong working knowledge of occupational safety, constructions safety, hazard classification, exposure control and environmental health including a functional knowledge of various regulatory statutes, requirements and laws associated with Occupational Health and Safety. Ability to apply safety and occupational health laws, regulations, principles, theories, practices, and procedures to address technical matters related to occupational health standards and regulations. Able to communicate effectively, exercise discretion and demonstrate diplomacy skills. Occupational safety, construction safety, environmental compliance, and detail oriented. OSHA 30-Hour for Construction certified or able to complete certification within 6 months of hire. 40-Hour HAZWOPER certified or able to complete certification course within 6 months of hire. Familiar with the CSU and/or the Cal Poly Pomona campus, departments, and organizational structure. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected, and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. CSU Classification Salary Range This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,273 and maximum $9,537 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices. EEO Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement. Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-Time, Management Personnel Plan (MPP I) Anticipated Hiring Amount: $47,265 - $83,004 annually (Commensurate with qualifications and experience) Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : Open Until Filled First Application Review: April 2, 2024 THE DEPARTMENT: The Office of Student Success provides leadership far multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight far academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, academic renewal, and records the completion of culminating experiences. Student Success provides oversight far University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community far Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES: Advising Center Oversight Oversee the development, implementation, and ongoing assessment of the advising interventions in the Bronco Advising Center, Undeclared Advising Program, Early Support Services, e-Advising technology, Advising Professional Development, and Graduation Pledge Programs. Associate Director will be responsible for monitoring intervention management, reporting, and student progress, and working with staff to develop strategies for improvement when needed. Oversee the building and implementation of e-advising technology and advising professional development programming. In collaboration with the Exec Director, Senior Assoc. Director, and other Associate Director, oversee the design and implementation of common advising initiatives within assigned college. Initiatives include freshman and transfer orientation, mandatory advising, graduation check advising, advising for students in academic difficulty, and advising campaigns to identify students needing additional support to achieve educational goals. Foster and implement a culturally responsive framework that promotes equity- minded advising practices within their assigned teams. Implement retention initiatives based on student data and delivery outcomes. Monitor student success data (retention, graduation, academic standing, success marker completion) and develop strategies to improve student success. Use key data points from key CPP Connect tools and resources such as CPP Connect Planner and mobile app. Leverage data to make informed decisions about advising utilization, interventions, and improvements. Work with Exec. Director of University and other Student Success leadership to align services and operations so that there is one cohesive University advisement plan In collaboration with the Communication Specialist, oversee the maintenance of the university-level advising websites, videos, and social media to align with university- level information and to standardize the quality and volume of content shared with students. Partner with assigned Colleges' Associate Deans, Chairs, and Faculty Fellows to develop strategies to collaborate and offer students a cohesive advising experience from both faculty and staff advisors. Partner with Orientation Services on the advising component of orientation, including online orientation modules, LMS-based tools, advising communication, enrollment appointments, and advising tools. Participate in University and College-level committees and projects as assigned. Ensure that adequate data on academic advising and student success is collected, maintained and disseminated to the Director, Assistant Vice President and Associate Provost and other appropriate university leaders Communicate regularly with Director and Assistance Vice President about potential institutional barriers impacting student success. Develop potential solutions and collaborate with colleagues in other colleges to explore the broad application of issues and resolutions. Other duties as assigned Supervising and Support Staff In collaboration with OSS leadership, recruit, train, supervise and provide general direction to the Undeclared Advising team, the Early Support Services team, the Bronco Advising Center team, the e-Advising Technology Coordinator, and the Senior Coordinators for University Advising and the Bronco Advising Center. Engage in weekly check-ins to assess progress. In partnership with the Senior Coordinator of University Advising, develop, implement, and manage training that address staff needs but also foster diversity, inclusion, and cultural competence. Ensure that staff are utilizing key advising tools including BroncoDirect, CPP Connect scheduler, CPP Connect Planner, curriculum sheets, On Base, and others. Serve as the HEERA manager for the Student Success Ambassadors. In collaboration with the Senior Coordinator for University Advising and the College Advising Coordinators, recruit, train, supervise, and provide general support for the Ambassadors. Advising Ensures that students experience a consistent and equitable process for receiving high-quality academic advising in a supportive, efficient and timely manner. Review and resolve complicated advising cases that involve multiple colleges. Make recommendation and escalate when appropriate. Promote advising practices grounded in equity, inclusion and social justice. Candidates for the position need to be accomplished individuals with knowledge of, and experience with, student success issues in higher education, best practices in academic advising and how to evaluate them and supporting first-generation and diverse student populations. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. QUALIFICATIONS: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling and advising practice, higher education policy and processes, and leadership. 5 years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, in analysis and resolution of complex student services problems, and in developing, implementing, and navigating complex advising and student success policies and procedures. Thorough knowledge of advising and student success-related policies, procedures, and practices. Knowledge of leadership principles and practices including organizational, personnel and fiscal management; ability to collect, analyze and leverage data to drive decision-making, general knowledge of advanced statistical and research methods, ability to generate reports and synthesize information to provide actionable recommendations. Ability to interpret and execute policies that typically affect employees in their area; provide direction and monitor work performance; collaborate across divisions, departments, and institutions to meet students' needs. Ability to carry out very complex assignments without detailed instructions; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED EXPERIENCE: Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. A master's degree in Higher Education Leadership, Student Affairs, Counseling, Clinical Psychology, Social Work or a job related field. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 20, 2024
Type of Appointment: Full-Time, Management Personnel Plan (MPP I) Anticipated Hiring Amount: $47,265 - $83,004 annually (Commensurate with qualifications and experience) Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : Open Until Filled First Application Review: April 2, 2024 THE DEPARTMENT: The Office of Student Success provides leadership far multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight far academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, academic renewal, and records the completion of culminating experiences. Student Success provides oversight far University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community far Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES: Advising Center Oversight Oversee the development, implementation, and ongoing assessment of the advising interventions in the Bronco Advising Center, Undeclared Advising Program, Early Support Services, e-Advising technology, Advising Professional Development, and Graduation Pledge Programs. Associate Director will be responsible for monitoring intervention management, reporting, and student progress, and working with staff to develop strategies for improvement when needed. Oversee the building and implementation of e-advising technology and advising professional development programming. In collaboration with the Exec Director, Senior Assoc. Director, and other Associate Director, oversee the design and implementation of common advising initiatives within assigned college. Initiatives include freshman and transfer orientation, mandatory advising, graduation check advising, advising for students in academic difficulty, and advising campaigns to identify students needing additional support to achieve educational goals. Foster and implement a culturally responsive framework that promotes equity- minded advising practices within their assigned teams. Implement retention initiatives based on student data and delivery outcomes. Monitor student success data (retention, graduation, academic standing, success marker completion) and develop strategies to improve student success. Use key data points from key CPP Connect tools and resources such as CPP Connect Planner and mobile app. Leverage data to make informed decisions about advising utilization, interventions, and improvements. Work with Exec. Director of University and other Student Success leadership to align services and operations so that there is one cohesive University advisement plan In collaboration with the Communication Specialist, oversee the maintenance of the university-level advising websites, videos, and social media to align with university- level information and to standardize the quality and volume of content shared with students. Partner with assigned Colleges' Associate Deans, Chairs, and Faculty Fellows to develop strategies to collaborate and offer students a cohesive advising experience from both faculty and staff advisors. Partner with Orientation Services on the advising component of orientation, including online orientation modules, LMS-based tools, advising communication, enrollment appointments, and advising tools. Participate in University and College-level committees and projects as assigned. Ensure that adequate data on academic advising and student success is collected, maintained and disseminated to the Director, Assistant Vice President and Associate Provost and other appropriate university leaders Communicate regularly with Director and Assistance Vice President about potential institutional barriers impacting student success. Develop potential solutions and collaborate with colleagues in other colleges to explore the broad application of issues and resolutions. Other duties as assigned Supervising and Support Staff In collaboration with OSS leadership, recruit, train, supervise and provide general direction to the Undeclared Advising team, the Early Support Services team, the Bronco Advising Center team, the e-Advising Technology Coordinator, and the Senior Coordinators for University Advising and the Bronco Advising Center. Engage in weekly check-ins to assess progress. In partnership with the Senior Coordinator of University Advising, develop, implement, and manage training that address staff needs but also foster diversity, inclusion, and cultural competence. Ensure that staff are utilizing key advising tools including BroncoDirect, CPP Connect scheduler, CPP Connect Planner, curriculum sheets, On Base, and others. Serve as the HEERA manager for the Student Success Ambassadors. In collaboration with the Senior Coordinator for University Advising and the College Advising Coordinators, recruit, train, supervise, and provide general support for the Ambassadors. Advising Ensures that students experience a consistent and equitable process for receiving high-quality academic advising in a supportive, efficient and timely manner. Review and resolve complicated advising cases that involve multiple colleges. Make recommendation and escalate when appropriate. Promote advising practices grounded in equity, inclusion and social justice. Candidates for the position need to be accomplished individuals with knowledge of, and experience with, student success issues in higher education, best practices in academic advising and how to evaluate them and supporting first-generation and diverse student populations. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. QUALIFICATIONS: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling and advising practice, higher education policy and processes, and leadership. 5 years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, in analysis and resolution of complex student services problems, and in developing, implementing, and navigating complex advising and student success policies and procedures. Thorough knowledge of advising and student success-related policies, procedures, and practices. Knowledge of leadership principles and practices including organizational, personnel and fiscal management; ability to collect, analyze and leverage data to drive decision-making, general knowledge of advanced statistical and research methods, ability to generate reports and synthesize information to provide actionable recommendations. Ability to interpret and execute policies that typically affect employees in their area; provide direction and monitor work performance; collaborate across divisions, departments, and institutions to meet students' needs. Ability to carry out very complex assignments without detailed instructions; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED EXPERIENCE: Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. A master's degree in Higher Education Leadership, Student Affairs, Counseling, Clinical Psychology, Social Work or a job related field. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Management Personnel Plan (MPP I) Anticipated Hiring Amount: $47,265 - $83,004 annually (Commensurate with qualifications and experience) Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date: Open Until Filled First Application Review: March 27, 2024 ABOUT THE DEPARTMENT The Office of Student Success provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona’s diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight for academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, academic renewal, and records the completion of culminating experiences. Student Success provides oversight for University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community for Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES College Advising Center Oversight: Oversee the development, implementation, and ongoing assessment of an advising caseload model for each assigned College’s staff advisors. Associate Directors will be responsible for monitoring caseload management, reporting, and student progress, and working with staff to develop strategies for improvement when needed. In collaboration with the Director, oversee the design and implementation of common advising initiatives within assigned college. Initiatives include freshman and transfer orientation, mandatory advising, graduation check advising, advising for students in academic difficulty, and advising campaigns to identify students needing additional support to achieve educational goals. Foster and implement a culturally responsive framework that promotes equity-minded advising practices within their assigned teams. Implement retention initiatives based on student data and delivery outcomes. Monitor student success data (retention, graduation, academic standing, success marker completion) and develop strategies to improve student success Provide critical leadership by serving as the primary liaison between College advising centers and Office of Student Success Use key data points from key CPP Connect tools and resources such as CPP Connect Planner and mobile app. Leverage data to make informed decisions about advising utilization, interventions, and improvements. Work with Executive Director of University and other Student Success leadership to align services and operations so that there is one cohesive University advisement plan In collaboration with the Communication Specialist, oversee the redevelopment of the assigned Colleges’ advising websites, videos, and social media to align with university-level information and to standardize the quality and volume of content shared with students. Partner with assigned Colleges’ Associate Deans, Chairs, and Faculty Fellows to develop strategies to collaborate and offer students a cohesive advising experience from both faculty and staff advisors. Partner with Orientation Services on the advising component of orientation, including online orientation modules, LMS-based tools, advising communication, enrollment appointments, and advising tools. Participate in University and College-level committees and projects as assigned. Ensure that adequate data on academic advising and student success is collected, maintained and disseminated to the Director, Assistant Vice President and Associate Provost and other appropriate university leaders. Communicate regularly with Director and Assistance Vice President about potential institutional barriers impacting student success. Develop potential solutions and collaborate with colleagues in other colleges to explore the broad application of issues and resolutions. Other duties as assigned Supervising and Supporting Staff: In collaboration with OSS leadership, recruit, train, supervise and provide general direction to the Advising Coordinators and Student Success Advisors in each assigned College. Engage in weekly check-ins to assess progress. In partnership with the Senior Coordinator of University Advising, develop, implement, and manage training that address staff needs but also foster diversity, inclusion, and cultural competence. Ensure that staff are utilizing key advising tools including BroncoDirect, CPP Connect scheduler, CPP Connect Planner, curriculum sheets, OnBase, and others. Serve as the HEERA manager for the Student Success Ambassadors. In collaboration with the Senior Coordinator for University Advising and the College Advising Coordinators, recruit, train, supervise, and provide general support for the Ambassadors. Advising: Ensures that students experience a consistent and equitable process for receiving high-quality academic advising in a supportive, efficient and timely manner. Review and resolve complicated advising cases that involve multiple colleges. Make recommendation and escalate when appropriate. Promote advising practices grounded in equity, inclusion and social justice. Candidates for the position need to be accomplished individuals with knowledge of, and experience with, student success issues in higher education, best practices in academic advising and how to evaluate them and supporting first-generation and diverse student populations. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling and advising practice, higher education policy and processes, and leadership. 5 years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, in analysis and resolution of complex student services problems, and in developing, implementing, and navigating complex advising and student success policies and procedures. Thorough knowledge of advising and student success-related policies, procedures and practices. Knowledge of leadership principles and practices including organizational, personnel and fiscal management; ability to collect, analyze and leverage data to drive decision-making, general knowledge of advanced statistical and research methods, ability to generate reports and synthesize information to provide actionable recommendations. Ability to interpret and execute policies that typically affect employees in their area; provide direction and monitor work performance; collaborate across divisions, departments, and institutions to meet students’ needs. Ability to carry out very complex assignments without detailed instructions; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED QUALIFICATIONS List desirable or preferred qualifications. Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. A master’s degree in Higher Education Leadership, Student Affairs, Counseling, Clinical Psychology, Social Work or a job related field. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,938 and maximum $11,703 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 14, 2024
Type of Appointment : Full-Time, Management Personnel Plan (MPP I) Anticipated Hiring Amount: $47,265 - $83,004 annually (Commensurate with qualifications and experience) Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date: Open Until Filled First Application Review: March 27, 2024 ABOUT THE DEPARTMENT The Office of Student Success provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona’s diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight for academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, academic renewal, and records the completion of culminating experiences. Student Success provides oversight for University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community for Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES College Advising Center Oversight: Oversee the development, implementation, and ongoing assessment of an advising caseload model for each assigned College’s staff advisors. Associate Directors will be responsible for monitoring caseload management, reporting, and student progress, and working with staff to develop strategies for improvement when needed. In collaboration with the Director, oversee the design and implementation of common advising initiatives within assigned college. Initiatives include freshman and transfer orientation, mandatory advising, graduation check advising, advising for students in academic difficulty, and advising campaigns to identify students needing additional support to achieve educational goals. Foster and implement a culturally responsive framework that promotes equity-minded advising practices within their assigned teams. Implement retention initiatives based on student data and delivery outcomes. Monitor student success data (retention, graduation, academic standing, success marker completion) and develop strategies to improve student success Provide critical leadership by serving as the primary liaison between College advising centers and Office of Student Success Use key data points from key CPP Connect tools and resources such as CPP Connect Planner and mobile app. Leverage data to make informed decisions about advising utilization, interventions, and improvements. Work with Executive Director of University and other Student Success leadership to align services and operations so that there is one cohesive University advisement plan In collaboration with the Communication Specialist, oversee the redevelopment of the assigned Colleges’ advising websites, videos, and social media to align with university-level information and to standardize the quality and volume of content shared with students. Partner with assigned Colleges’ Associate Deans, Chairs, and Faculty Fellows to develop strategies to collaborate and offer students a cohesive advising experience from both faculty and staff advisors. Partner with Orientation Services on the advising component of orientation, including online orientation modules, LMS-based tools, advising communication, enrollment appointments, and advising tools. Participate in University and College-level committees and projects as assigned. Ensure that adequate data on academic advising and student success is collected, maintained and disseminated to the Director, Assistant Vice President and Associate Provost and other appropriate university leaders. Communicate regularly with Director and Assistance Vice President about potential institutional barriers impacting student success. Develop potential solutions and collaborate with colleagues in other colleges to explore the broad application of issues and resolutions. Other duties as assigned Supervising and Supporting Staff: In collaboration with OSS leadership, recruit, train, supervise and provide general direction to the Advising Coordinators and Student Success Advisors in each assigned College. Engage in weekly check-ins to assess progress. In partnership with the Senior Coordinator of University Advising, develop, implement, and manage training that address staff needs but also foster diversity, inclusion, and cultural competence. Ensure that staff are utilizing key advising tools including BroncoDirect, CPP Connect scheduler, CPP Connect Planner, curriculum sheets, OnBase, and others. Serve as the HEERA manager for the Student Success Ambassadors. In collaboration with the Senior Coordinator for University Advising and the College Advising Coordinators, recruit, train, supervise, and provide general support for the Ambassadors. Advising: Ensures that students experience a consistent and equitable process for receiving high-quality academic advising in a supportive, efficient and timely manner. Review and resolve complicated advising cases that involve multiple colleges. Make recommendation and escalate when appropriate. Promote advising practices grounded in equity, inclusion and social justice. Candidates for the position need to be accomplished individuals with knowledge of, and experience with, student success issues in higher education, best practices in academic advising and how to evaluate them and supporting first-generation and diverse student populations. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling and advising practice, higher education policy and processes, and leadership. 5 years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, in analysis and resolution of complex student services problems, and in developing, implementing, and navigating complex advising and student success policies and procedures. Thorough knowledge of advising and student success-related policies, procedures and practices. Knowledge of leadership principles and practices including organizational, personnel and fiscal management; ability to collect, analyze and leverage data to drive decision-making, general knowledge of advanced statistical and research methods, ability to generate reports and synthesize information to provide actionable recommendations. Ability to interpret and execute policies that typically affect employees in their area; provide direction and monitor work performance; collaborate across divisions, departments, and institutions to meet students’ needs. Ability to carry out very complex assignments without detailed instructions; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED QUALIFICATIONS List desirable or preferred qualifications. Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. A master’s degree in Higher Education Leadership, Student Affairs, Counseling, Clinical Psychology, Social Work or a job related field. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,938 and maximum $11,703 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Assistant Director for Continuing Students & Retention Administrator Level This position is an MPP Level I in the California State University Management Personnel Plan (MPP), reporting to the Associate Director of Residential Education & Leadership, Residential Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type At Will Time Base Full-Time Work Schedule Monday-Friday; 9:00am to 6:00pm, however is required to participate in the after-hours response rotation. Must maintain a flexible schedule that meets the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team, the position is designated “essential personnel” and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public. Anticipated Hiring Range $6,096.00 - $6,916.00 Per Month ($73,152.00 - $82,992.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Associate Director of Residential Education and Leadership, the Assistant Director of Residential Education and Continuing Student Retention performs duties to lead the Residential Education and Leadership team within the Residential Life Department, specifically in the Residential Communities that house continuing students. This position is tasked with the responsibility of visioning and leading the Residential communities that house all continuing, transfer, and non-traditional students. This includes but is not limited to Developing, implementing, and assessing residential curriculums that meet the needs of: Developing, implementing, and assessing residential curriculums that meet the needs of: Sophomore Year Experience Transfer Student Communities Continuing Student Living Learning Communities Continual collaboration and assistance with the Employee, Family Housing program Being the Residential Life representative on University Committees surrounding student retention, transfer students, and student career planning Leading Residential Life’s student leader recruitment, hiring, and training processes for compensated student leaders They assist in the oversight of programs and administrative processes that contribute to the functioning of Residential Life. As part of this, the position supports the Residential Community, which consists of 5 residential communities that house approximately 2,400 first year and 2,000 upper division residents. The Assistant Director’s central focus is to provide general guidance, direction, and oversight to the residential education staff, which is comprised of a variety of full-time and part-time staff and residential student leaders (Resident Assistants). The Assistant Director serves in the place of the Associate Director during absences, and may be involved in higher-level resident conduct as deemed necessary. The Assistant Director will independently perform highly complex professional student services including, but not limited to: reviewing complex individual, group or organizational problems; and developing and recommending courses of actions and implementing proposed solutions. The Assistant Director must utilize a combination of high-level analytical and interpersonal skills working on complex problems from the investigation and analysis stage through the solution and implementation stage The Assistant Director will participate in, oversee, assess, and make recommendations in regards to the following: Academic and Education Development Residential Curriculum Development Assessment Communication with families/guardians Community Development Counseling Crisis Management/Response Facility Management Leadership Development Living Learning Community Development Programming Recruitment and Selection Student Conduct Student Development Training In addition, the Assistant Director, in collaboration with the Director of Residential Life, will serve as a key figure in the oversight and administration of response to crisis and emergency situations, which also entails an on-call rotation. Essential Functions Specialist Functions Continuing Student Retention Initiatives: The incumbent will be the driving force behind Residential Life’s efforts in the retention of students beyond their second year at the university and the retention of transfer students. The incumbent will work directly with campus partners to create a comprehensive experience for students as they matriculate through the university, connecting them with resources and providing opportunities to assist students in graduating. Residential Curriculum Development - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing a comprehensive Residential Curriculum including the educational priority, learning goals, learning outcomes, education strategies and assessment methods. The incumbent will work directly with the Residential Curriculum Coordinator/or appropriate position to oversee in-hall curriculum efforts and be responsible for driving the development of curriculums specific to continuing, transfer, and non-traditional students. Supervision The incumbent serves as the direct supervisor and Appropriate Administrator to the Residential Education Area Coordinators and Specialist Coordinators (up to 10 Student Services Professional staff), and indirect supervisor to live-in professional and paraprofessional staff (up to 10 Head Residents and approximately 100 student assistants). All of these staff positions are primarily responsible for the day-to-day administration of the Residential Education and Leadership programs, as well as the health, safety and well-being of the residential community. The incumbent interfaces directly with students, parents and peers, under sensitive and sometimes complex situations. Management People Operations - Recruitment & Hiring, Onboarding/Separation, Payroll, Training, Process development, Employee Engagement, Performance Management, and Labor Relations. The incumbent will assist in HR management, risk management, and labor relations issues and actions involving University property and resources. The incumbent analyzes human resource matters in the department and proposes management positions on employment matters and practices that comport with HR policies, guidelines, and practices at the University and CSU levels. Assessment Initiatives - In collaboration with all management level positions, the incumbent will develop and take ownership of Student Learning Outcomes, program assessments, and resident engagement feedback including a yearly Resident survey. The incumbent will partner with professional staff to gather data from student staff and residents related to the employment and resident experience, respectively. The incumbent will generate criteria for an annual report in support of evidence-based decision-making. Academic Success - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing initiatives that enrich student success and graduation; and work with the Academic Initiatives Coordinator to provide advising and support for residential academic initiative implementation in the residential communities. Leadership Initiatives - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing initiatives centered on student leadership and student leadership organization development and growth. Project Management - Under general supervision, the incumbent will lead and develop student leader hiring, training, and development processes and programs; and lead/direct other staff members in the execution of all training, development, and selection for student leaders. After Hours Response The Assistant Director is required to live-on campus and participate in the after-hours response rotation providing consult, advice, and direction to the primary professional team member on duty. They must maintain a flexible schedule to meet the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team, the position is designated “essential personnel” and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User Friendly Principles. Promotes and ensures the application of human resources professional responsibilities and ethical standards. Other Duties as Assigned Qualifications A Master’s Degree in higher education, student affairs, human services or a related field, and five years of increasingly responsible administrative, Residential Life experience, including supervision of professional staff. Ability to carry out complex assignments without detailed instructions; strong organizational skills and the ability to plan, coordinate, and initiate actions necessary to implement administrative, group decisions or recommendations. Ability to make independent decisions; exercise sound judgment; communicate ideas effectively in both written and verbal formats and with a diverse student, faculty, staff and community is essential. The Assistant Director must be able to provide comprehensive advisement to staff and department leadership; liaise with central Human Resources and campus partners; and identify problems and implement solutions where guidelines and precedents do not exist. The Assistant Director must have the ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Demonstrated ability and ongoing support for creating environments of social justice, equity and inclusion. Develop and implement socially-just policies that promote the development of inclusive, safe, and accessible living environments. The Assistant Director must be able to work effectively with a variety of individuals and should have special strengths and experience in organizational and employee development, project management, and supervision/management of employees. Strong administrative and organizational skills (including the ability to effectively utilize computer hardware and software tools such as Microsoft Word, Excel, Outlook, Access, and PeopleSoft). At least three years of live-in experience through a Residential Life/Housing program. Certificates: Mental Health First Aid Certificate to be completed within the first year of employment. Desired Previous experience in mid-level position if possible. Ability to quickly and accurately develop, retain, interpret and apply comprehensive knowledge about the CSU and SF State policies and procedures, Title 5 of the California Education Code, and the Housing License Agreement. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 24, 2024
Working Title Assistant Director for Continuing Students & Retention Administrator Level This position is an MPP Level I in the California State University Management Personnel Plan (MPP), reporting to the Associate Director of Residential Education & Leadership, Residential Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type At Will Time Base Full-Time Work Schedule Monday-Friday; 9:00am to 6:00pm, however is required to participate in the after-hours response rotation. Must maintain a flexible schedule that meets the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team, the position is designated “essential personnel” and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public. Anticipated Hiring Range $6,096.00 - $6,916.00 Per Month ($73,152.00 - $82,992.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Associate Director of Residential Education and Leadership, the Assistant Director of Residential Education and Continuing Student Retention performs duties to lead the Residential Education and Leadership team within the Residential Life Department, specifically in the Residential Communities that house continuing students. This position is tasked with the responsibility of visioning and leading the Residential communities that house all continuing, transfer, and non-traditional students. This includes but is not limited to Developing, implementing, and assessing residential curriculums that meet the needs of: Developing, implementing, and assessing residential curriculums that meet the needs of: Sophomore Year Experience Transfer Student Communities Continuing Student Living Learning Communities Continual collaboration and assistance with the Employee, Family Housing program Being the Residential Life representative on University Committees surrounding student retention, transfer students, and student career planning Leading Residential Life’s student leader recruitment, hiring, and training processes for compensated student leaders They assist in the oversight of programs and administrative processes that contribute to the functioning of Residential Life. As part of this, the position supports the Residential Community, which consists of 5 residential communities that house approximately 2,400 first year and 2,000 upper division residents. The Assistant Director’s central focus is to provide general guidance, direction, and oversight to the residential education staff, which is comprised of a variety of full-time and part-time staff and residential student leaders (Resident Assistants). The Assistant Director serves in the place of the Associate Director during absences, and may be involved in higher-level resident conduct as deemed necessary. The Assistant Director will independently perform highly complex professional student services including, but not limited to: reviewing complex individual, group or organizational problems; and developing and recommending courses of actions and implementing proposed solutions. The Assistant Director must utilize a combination of high-level analytical and interpersonal skills working on complex problems from the investigation and analysis stage through the solution and implementation stage The Assistant Director will participate in, oversee, assess, and make recommendations in regards to the following: Academic and Education Development Residential Curriculum Development Assessment Communication with families/guardians Community Development Counseling Crisis Management/Response Facility Management Leadership Development Living Learning Community Development Programming Recruitment and Selection Student Conduct Student Development Training In addition, the Assistant Director, in collaboration with the Director of Residential Life, will serve as a key figure in the oversight and administration of response to crisis and emergency situations, which also entails an on-call rotation. Essential Functions Specialist Functions Continuing Student Retention Initiatives: The incumbent will be the driving force behind Residential Life’s efforts in the retention of students beyond their second year at the university and the retention of transfer students. The incumbent will work directly with campus partners to create a comprehensive experience for students as they matriculate through the university, connecting them with resources and providing opportunities to assist students in graduating. Residential Curriculum Development - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing a comprehensive Residential Curriculum including the educational priority, learning goals, learning outcomes, education strategies and assessment methods. The incumbent will work directly with the Residential Curriculum Coordinator/or appropriate position to oversee in-hall curriculum efforts and be responsible for driving the development of curriculums specific to continuing, transfer, and non-traditional students. Supervision The incumbent serves as the direct supervisor and Appropriate Administrator to the Residential Education Area Coordinators and Specialist Coordinators (up to 10 Student Services Professional staff), and indirect supervisor to live-in professional and paraprofessional staff (up to 10 Head Residents and approximately 100 student assistants). All of these staff positions are primarily responsible for the day-to-day administration of the Residential Education and Leadership programs, as well as the health, safety and well-being of the residential community. The incumbent interfaces directly with students, parents and peers, under sensitive and sometimes complex situations. Management People Operations - Recruitment & Hiring, Onboarding/Separation, Payroll, Training, Process development, Employee Engagement, Performance Management, and Labor Relations. The incumbent will assist in HR management, risk management, and labor relations issues and actions involving University property and resources. The incumbent analyzes human resource matters in the department and proposes management positions on employment matters and practices that comport with HR policies, guidelines, and practices at the University and CSU levels. Assessment Initiatives - In collaboration with all management level positions, the incumbent will develop and take ownership of Student Learning Outcomes, program assessments, and resident engagement feedback including a yearly Resident survey. The incumbent will partner with professional staff to gather data from student staff and residents related to the employment and resident experience, respectively. The incumbent will generate criteria for an annual report in support of evidence-based decision-making. Academic Success - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing initiatives that enrich student success and graduation; and work with the Academic Initiatives Coordinator to provide advising and support for residential academic initiative implementation in the residential communities. Leadership Initiatives - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing initiatives centered on student leadership and student leadership organization development and growth. Project Management - Under general supervision, the incumbent will lead and develop student leader hiring, training, and development processes and programs; and lead/direct other staff members in the execution of all training, development, and selection for student leaders. After Hours Response The Assistant Director is required to live-on campus and participate in the after-hours response rotation providing consult, advice, and direction to the primary professional team member on duty. They must maintain a flexible schedule to meet the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team, the position is designated “essential personnel” and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User Friendly Principles. Promotes and ensures the application of human resources professional responsibilities and ethical standards. Other Duties as Assigned Qualifications A Master’s Degree in higher education, student affairs, human services or a related field, and five years of increasingly responsible administrative, Residential Life experience, including supervision of professional staff. Ability to carry out complex assignments without detailed instructions; strong organizational skills and the ability to plan, coordinate, and initiate actions necessary to implement administrative, group decisions or recommendations. Ability to make independent decisions; exercise sound judgment; communicate ideas effectively in both written and verbal formats and with a diverse student, faculty, staff and community is essential. The Assistant Director must be able to provide comprehensive advisement to staff and department leadership; liaise with central Human Resources and campus partners; and identify problems and implement solutions where guidelines and precedents do not exist. The Assistant Director must have the ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Demonstrated ability and ongoing support for creating environments of social justice, equity and inclusion. Develop and implement socially-just policies that promote the development of inclusive, safe, and accessible living environments. The Assistant Director must be able to work effectively with a variety of individuals and should have special strengths and experience in organizational and employee development, project management, and supervision/management of employees. Strong administrative and organizational skills (including the ability to effectively utilize computer hardware and software tools such as Microsoft Word, Excel, Outlook, Access, and PeopleSoft). At least three years of live-in experience through a Residential Life/Housing program. Certificates: Mental Health First Aid Certificate to be completed within the first year of employment. Desired Previous experience in mid-level position if possible. Ability to quickly and accurately develop, retain, interpret and apply comprehensive knowledge about the CSU and SF State policies and procedures, Title 5 of the California Education Code, and the Housing License Agreement. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Long Term Temporary (1 Year) Collective Bargaining Unit : California University Employees Union (CSUEU) - Unit 7 Job Classification : Administrative Support Coordinator II Anticipated Hiring Range : $3,681 - $3,786 per month Work Hours : Monday - Friday 8:00 am - 5:00 pm THE DEPARTMENT The Registrar's Office is responsible for the security, integrity and accuracy of academic records, degree progress and evaluation services and the coordination and implementation of academic policies and procedures with academic departments and colleges. The Registrar's Office conducts all registration activities, oversees articulation agreements with other colleges and universities, processing grades, maintains accurate student records, verifies student enrollment data, monitors academic standing, evaluates transfer credit, certifies enrollment, provides preliminary graduation evaluations, verifies degree requirement completion, and issues diplomas. The Register's Office provides counsel tostudents as they advance from matriculation to graduation. As a core function area within Enrollment Services, the office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents. the office is responsible for compliance with Federal, State, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. DUTIES AND RESPONSIBILITIES Maintenance of Student Records Using a thorough knowledge of CPP policies and procedures and the proper use of the student administration system, record all appropriate changes to academic records requiring simple to moderately difficult record adjustments. These tasks may include but are not limited to the following: changes in plan and/or sub-plans (including requests to add minor programs), grade changes, processes Leave of Absence Petitions, approval for course repetitions, and other documents pertaining to students' records. Performs other adjustments to student data as requested by the Registrar or Associate Registrar on a per project basis. Has the responsibility to archive documents, learn all registration and records related processes, provide validation while processing records and archiving documents to ensure university compliance. Process retroactive withdrawals based on approval from Office of Student Success. Process Repeat Waivers for those students wishing to repeat courses. Performing Moderate to Complex Record Adjustments in PeopleSoft Process student requests for changes in master's and Credential Options, including curriculum year changes and petitions to earn graduate level credit as an undergraduate. Also, from requests submitted through the Advisor Request system in the Academic Advisement Module of PeopleSoft, process requests to add or remove students' minor. Provide timely processing from collaborative partners to efficiently respond to the requests from students with their permission to add and resolve registration issues. Provide a high level of customer service to help support retention and graduation. Provide assistance and support to new university policies and procedures as well as implementation of new processes. Must be able to perform testing and validation for new policies. This includes a new procedure for students obtaining permission to late add/drop classes. Responsible for processing Graduation Application changes and withdrawals by updating the student's graduation application when requested by an advisor, whether it be withdrawing the application or moving the application to a sooner or later term. Must determine when to place the Graduation Application Fee Waiver (GFW) service indicator based on the status of the current application. Process student requests for changes in master's and credential options, including curriculum year changes and petitions to earn graduate level credit as an undergraduate. Also, from requests submitted through the Advisor Request system in the Academic Advisement Module of PeopleSoft, process requests to add or remove students' minor programs. Process Graduate Credit Petition. Assist students with processing Credit out of Level at the end of each quarter. This includes verifying GPA and units completed. Fielding Inquiries Explain academic policies and procedures, in person or over the phone. Provide information on transcript requests, petitions, certification requests, requests for refund, class repeats, verification of enrollment, application for graduation, academic standing, loan deferments, leave of absence, change of major/minor, registration holds, and other enrollment-related or records-related matters. Provide support to Virtual Advising (live chat) which provides students the opportunity to meet with a Records Specialist either in person or on-line. Duties include monitoring Qless and having a thorough knowledge of academic policies and procedures. Must be able to effectively communicate academic policies and work independantly under general direction. National Student Clearinghouse - Transcript Processing/ Degree & Enrollment Process verifications of degree and/or enrollment requested electronically by the National Student Clearinghouse. Completion of these requests must be done within one day period to keep the University in compliance with federal regulations related enrollment and financial aid. Processing of Transcripts Following established department guidelines, process transcript orders in a timely manner and deliver to designated recipients. These requests may be from current or former CPP students or from CPP academic departments. These requests may be submitted through the National Student Clearinghouse portal, via US mail, or in-person. Responsible for processing transcripts involving non-PeopleSoft student records such as collaborating with the Student Records Analyst to update records from Banner and Permanent Record Cards. Front Counter As needed, particularly during peak registration periods and document submission deadlines, provide assistance to the Front Counter Unit in processing student registration and withdrawals, and other requests that can be processed at the counter in the presence of the customer. Assist in other duties that are assigned to the Front Counter staff as needed, including maintenance of the professional yet student-friendly atmosphere in the lobby; responsible for ensuring that office computers located in the lobby are ready for public use at the beginning of the workday and shut down at the end of the business day. Hours will include evening hours on a rotating basis. Assist to train Student Assistant and coverage. Compliance with Student Record Rention and Disposal Schedule and FERPA Provide assistance in the identification of student enrollment documents that need to be disposed in accordance with CSU Document Retention Schedule. This requires knowledge of the various types of documents and their schedule for disposal. In accordance with the Family Educational Right and Privacy Act, permit access, release, transfer or communicate information of student records that bear personally identifiable information, orally or in writing, or by electronic means, or by any other means to any other party. Assist in Improving Services Based on feedback received from internal and external customers, responsible for communicating matters of concern that relate to enrollment services to the Registrar or Associate Registrar with the goal of assisting in improving services provided to the campus community and general public. QUALIFICATIONS High School diploma or its equivalent AND five (5) years of progressively responsible experience in general office clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation and spelling; expertise in using office software packages, technology, and system. Ability to independently handle multiple work unit priorities and projects. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. PREFERRED EXPERIENCE Experience with PeopleSoft. Understanding of complex computer software processing principles. Proficiency with software packages such as Microsoft Word, Microsoft Excel, Microsoft Access, and Microsoft Outlook, etc. Ability to quickly learn new office support technology systems and software packages. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Thorough knowledge of University policy and procedures. Ability to apply, interpret and communicate knowledge of a variety of complex university policies and procedures to University personnel and the public. Ability to determine methods to achieve programmatic goals. Ability to handle multiple work priorities. Ability to work independently, use independent judgment, set individual deadlines and complete projects accordingly Strong organizational skills. - Excellent interpersonal and communication skills. Ability to establish and maintain cooperative working relationships within and outside the work group. Ability to set deadlines and complete projects accordingly. Ability to understand problems from a broad perspective and anticipate impact. Ability to build campus relationships to expedite work and projects. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $3,681 and maximum $6,034 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
Apr 25, 2024
Type of Appointment : Full-Time, Long Term Temporary (1 Year) Collective Bargaining Unit : California University Employees Union (CSUEU) - Unit 7 Job Classification : Administrative Support Coordinator II Anticipated Hiring Range : $3,681 - $3,786 per month Work Hours : Monday - Friday 8:00 am - 5:00 pm THE DEPARTMENT The Registrar's Office is responsible for the security, integrity and accuracy of academic records, degree progress and evaluation services and the coordination and implementation of academic policies and procedures with academic departments and colleges. The Registrar's Office conducts all registration activities, oversees articulation agreements with other colleges and universities, processing grades, maintains accurate student records, verifies student enrollment data, monitors academic standing, evaluates transfer credit, certifies enrollment, provides preliminary graduation evaluations, verifies degree requirement completion, and issues diplomas. The Register's Office provides counsel tostudents as they advance from matriculation to graduation. As a core function area within Enrollment Services, the office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents. the office is responsible for compliance with Federal, State, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. DUTIES AND RESPONSIBILITIES Maintenance of Student Records Using a thorough knowledge of CPP policies and procedures and the proper use of the student administration system, record all appropriate changes to academic records requiring simple to moderately difficult record adjustments. These tasks may include but are not limited to the following: changes in plan and/or sub-plans (including requests to add minor programs), grade changes, processes Leave of Absence Petitions, approval for course repetitions, and other documents pertaining to students' records. Performs other adjustments to student data as requested by the Registrar or Associate Registrar on a per project basis. Has the responsibility to archive documents, learn all registration and records related processes, provide validation while processing records and archiving documents to ensure university compliance. Process retroactive withdrawals based on approval from Office of Student Success. Process Repeat Waivers for those students wishing to repeat courses. Performing Moderate to Complex Record Adjustments in PeopleSoft Process student requests for changes in master's and Credential Options, including curriculum year changes and petitions to earn graduate level credit as an undergraduate. Also, from requests submitted through the Advisor Request system in the Academic Advisement Module of PeopleSoft, process requests to add or remove students' minor. Provide timely processing from collaborative partners to efficiently respond to the requests from students with their permission to add and resolve registration issues. Provide a high level of customer service to help support retention and graduation. Provide assistance and support to new university policies and procedures as well as implementation of new processes. Must be able to perform testing and validation for new policies. This includes a new procedure for students obtaining permission to late add/drop classes. Responsible for processing Graduation Application changes and withdrawals by updating the student's graduation application when requested by an advisor, whether it be withdrawing the application or moving the application to a sooner or later term. Must determine when to place the Graduation Application Fee Waiver (GFW) service indicator based on the status of the current application. Process student requests for changes in master's and credential options, including curriculum year changes and petitions to earn graduate level credit as an undergraduate. Also, from requests submitted through the Advisor Request system in the Academic Advisement Module of PeopleSoft, process requests to add or remove students' minor programs. Process Graduate Credit Petition. Assist students with processing Credit out of Level at the end of each quarter. This includes verifying GPA and units completed. Fielding Inquiries Explain academic policies and procedures, in person or over the phone. Provide information on transcript requests, petitions, certification requests, requests for refund, class repeats, verification of enrollment, application for graduation, academic standing, loan deferments, leave of absence, change of major/minor, registration holds, and other enrollment-related or records-related matters. Provide support to Virtual Advising (live chat) which provides students the opportunity to meet with a Records Specialist either in person or on-line. Duties include monitoring Qless and having a thorough knowledge of academic policies and procedures. Must be able to effectively communicate academic policies and work independantly under general direction. National Student Clearinghouse - Transcript Processing/ Degree & Enrollment Process verifications of degree and/or enrollment requested electronically by the National Student Clearinghouse. Completion of these requests must be done within one day period to keep the University in compliance with federal regulations related enrollment and financial aid. Processing of Transcripts Following established department guidelines, process transcript orders in a timely manner and deliver to designated recipients. These requests may be from current or former CPP students or from CPP academic departments. These requests may be submitted through the National Student Clearinghouse portal, via US mail, or in-person. Responsible for processing transcripts involving non-PeopleSoft student records such as collaborating with the Student Records Analyst to update records from Banner and Permanent Record Cards. Front Counter As needed, particularly during peak registration periods and document submission deadlines, provide assistance to the Front Counter Unit in processing student registration and withdrawals, and other requests that can be processed at the counter in the presence of the customer. Assist in other duties that are assigned to the Front Counter staff as needed, including maintenance of the professional yet student-friendly atmosphere in the lobby; responsible for ensuring that office computers located in the lobby are ready for public use at the beginning of the workday and shut down at the end of the business day. Hours will include evening hours on a rotating basis. Assist to train Student Assistant and coverage. Compliance with Student Record Rention and Disposal Schedule and FERPA Provide assistance in the identification of student enrollment documents that need to be disposed in accordance with CSU Document Retention Schedule. This requires knowledge of the various types of documents and their schedule for disposal. In accordance with the Family Educational Right and Privacy Act, permit access, release, transfer or communicate information of student records that bear personally identifiable information, orally or in writing, or by electronic means, or by any other means to any other party. Assist in Improving Services Based on feedback received from internal and external customers, responsible for communicating matters of concern that relate to enrollment services to the Registrar or Associate Registrar with the goal of assisting in improving services provided to the campus community and general public. QUALIFICATIONS High School diploma or its equivalent AND five (5) years of progressively responsible experience in general office clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation and spelling; expertise in using office software packages, technology, and system. Ability to independently handle multiple work unit priorities and projects. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. PREFERRED EXPERIENCE Experience with PeopleSoft. Understanding of complex computer software processing principles. Proficiency with software packages such as Microsoft Word, Microsoft Excel, Microsoft Access, and Microsoft Outlook, etc. Ability to quickly learn new office support technology systems and software packages. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Thorough knowledge of University policy and procedures. Ability to apply, interpret and communicate knowledge of a variety of complex university policies and procedures to University personnel and the public. Ability to determine methods to achieve programmatic goals. Ability to handle multiple work priorities. Ability to work independently, use independent judgment, set individual deadlines and complete projects accordingly Strong organizational skills. - Excellent interpersonal and communication skills. Ability to establish and maintain cooperative working relationships within and outside the work group. Ability to set deadlines and complete projects accordingly. Ability to understand problems from a broad perspective and anticipate impact. Ability to build campus relationships to expedite work and projects. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $3,681 and maximum $6,034 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
City of LIvermore
Livermore, California, United States
Description The City of Livermore is currently accepting applications for the position of Building Inspector I. For more information, please refer to the job announcement . Apply by 5 p.m. on Friday, May 3, 2024. DEFINITION Under supervision, performs detailed inspection of structures for conformance to codes, ordinances, approved plans, calculations, and specifications; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry level classification in the building inspector series. Incumbents in this classification have a basic knowledge of the various codes, ordinances, and state laws used in building inspection. The Building Inspector I receives training under close supervision evolving toward general supervision as experience and training progresses. The Building Inspector I is distinguished from the Building Inspector II in that the latter is the journey level classification performing detailed combination field inspections requiring one of the following International Code Council (ICC) Combination Inspection certificates: R5 Residential Combination Inspector or J5 California Residential Combination Inspector. SUPERVISION RECEIVED Supervision is provided by the Inspection and Neighborhood Preservation Manager. SUPERVISION EXERCISED None. Examples of Important and Essential Functions Field Inspection Functions Performs building, fire, electrical, plumbing and mechanical inspections of all structures during construction to ensure conformance to City/State codes, ordinances, approved plans, calculations, and specifications, using appropriate safety precautions; checks for setbacks and conformance to zoning regulations; checks signs and fences; investigates complaints; interprets codes, reports violations and hazardous conditions and orders corrections; notifies builders of required changes and makes re- inspections; performs fire prevention inspections and investigations of new and existing structures; and advises the public regarding construction practices and principles. Administrative Functions Reviews plans and specifications for the purpose of conducting building inspection work; prepares records, reports and correspondence; utilizes personal computers to perform data entry functions; and may be assigned to assist in the Permit Center, as needed. Job Related and Essential Qualifications Demonstrated Knowledge of : Accepted construction methods and practices; construction materials and usage; local and state building, fire, electrical, plumbing, mechanical, and housing codes and laws; proper inspection procedures and techniques; safety procedures and practices; and personal computer usage and applications. Demonstrated Skill to : Read and interpret blueprints, building plans and specifications and make detailed field inspections using appropriate safety practices; interpret applicable codes with accuracy; prepare clear and concise letters, technical reports, and issues correction notices for violations of the code; communicate effectively, both verbally and in writing; work effectively with the public using tact and good judgement under sometimes tense and emotionally charged situations; provide exceptional customer service; perform basic mathematical calculations; operate personal computers for data entry functions; exemplify an enthusiastic, resourceful, and effective service attitude with those contacted in the course of the work. Ability to: Acquire a thorough knowledge of all applicable codes, ordinances, regulations and the overall Building Division operations; evaluate situations, identify problems and arrive at logical decisions; take the initiative to keep important work progressing to completion within prescribed time limits; relate effectively with co-workers; establish and maintain effective, tactful and courteous relations with the general public, homeowners, contractors and City staff; and learn the street layout and topography of the City of Livermore. Experience, Education and Training Guidelines Any combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be: Experience : Three years of journey level trades experience in the building construction field in one or more of the principle construction areas (Carpentry, Electrical, Mechanical, or Plumbing). Building inspection experience is highly desirable. Education : Equivalent to graduation from high school. An Associate degree in construction inspection, building inspection, or a related field is desirable. Training : Any recent training such as, academic courses and certification programs which are relevant to this job classification. Certification : Possession and maintenance of the Residential Building Inspector Certificate B1 or the California Residential Building Inspector J1 issued by International Code Council (ICC) is required within the probationary period. License : Possession of a valid California driver's license and a satisfactory driving record as determined by the City. Other Requirements : Must have the willingness and ability to travel to attend classes, seminars and workshops during work and non-work hours; work scheduled and emergency overtime, as needed; and work outdoors in all weather conditions. Special Requirements : Essential duties require the mental and/or physical ability to see well enough to drive vehicles, read blueprints, specifications, fine print, and computer monitors; identify varying mechanical noises; converse on the telephone and in person over the noise of heavy equipment; use of hands and fingers to write, use calculators, personal computers and drive vehicles; body movement, dexterity and agility to move quickly about buildings under construction, crawl into attics and under houses; climb high scaffolding; climb ladders of up to 50 feet high; climb up to five flights of stairs a day; climb high banks of uneven terrain; strength to carry a 10 pound ladder up and down stairs; and safely lift and/or maneuver a box of plans or office supplies and equipment weighing up to 30 pounds. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 5/3/2024 5:00 PM Pacific
Apr 13, 2024
Full Time
Description The City of Livermore is currently accepting applications for the position of Building Inspector I. For more information, please refer to the job announcement . Apply by 5 p.m. on Friday, May 3, 2024. DEFINITION Under supervision, performs detailed inspection of structures for conformance to codes, ordinances, approved plans, calculations, and specifications; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry level classification in the building inspector series. Incumbents in this classification have a basic knowledge of the various codes, ordinances, and state laws used in building inspection. The Building Inspector I receives training under close supervision evolving toward general supervision as experience and training progresses. The Building Inspector I is distinguished from the Building Inspector II in that the latter is the journey level classification performing detailed combination field inspections requiring one of the following International Code Council (ICC) Combination Inspection certificates: R5 Residential Combination Inspector or J5 California Residential Combination Inspector. SUPERVISION RECEIVED Supervision is provided by the Inspection and Neighborhood Preservation Manager. SUPERVISION EXERCISED None. Examples of Important and Essential Functions Field Inspection Functions Performs building, fire, electrical, plumbing and mechanical inspections of all structures during construction to ensure conformance to City/State codes, ordinances, approved plans, calculations, and specifications, using appropriate safety precautions; checks for setbacks and conformance to zoning regulations; checks signs and fences; investigates complaints; interprets codes, reports violations and hazardous conditions and orders corrections; notifies builders of required changes and makes re- inspections; performs fire prevention inspections and investigations of new and existing structures; and advises the public regarding construction practices and principles. Administrative Functions Reviews plans and specifications for the purpose of conducting building inspection work; prepares records, reports and correspondence; utilizes personal computers to perform data entry functions; and may be assigned to assist in the Permit Center, as needed. Job Related and Essential Qualifications Demonstrated Knowledge of : Accepted construction methods and practices; construction materials and usage; local and state building, fire, electrical, plumbing, mechanical, and housing codes and laws; proper inspection procedures and techniques; safety procedures and practices; and personal computer usage and applications. Demonstrated Skill to : Read and interpret blueprints, building plans and specifications and make detailed field inspections using appropriate safety practices; interpret applicable codes with accuracy; prepare clear and concise letters, technical reports, and issues correction notices for violations of the code; communicate effectively, both verbally and in writing; work effectively with the public using tact and good judgement under sometimes tense and emotionally charged situations; provide exceptional customer service; perform basic mathematical calculations; operate personal computers for data entry functions; exemplify an enthusiastic, resourceful, and effective service attitude with those contacted in the course of the work. Ability to: Acquire a thorough knowledge of all applicable codes, ordinances, regulations and the overall Building Division operations; evaluate situations, identify problems and arrive at logical decisions; take the initiative to keep important work progressing to completion within prescribed time limits; relate effectively with co-workers; establish and maintain effective, tactful and courteous relations with the general public, homeowners, contractors and City staff; and learn the street layout and topography of the City of Livermore. Experience, Education and Training Guidelines Any combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be: Experience : Three years of journey level trades experience in the building construction field in one or more of the principle construction areas (Carpentry, Electrical, Mechanical, or Plumbing). Building inspection experience is highly desirable. Education : Equivalent to graduation from high school. An Associate degree in construction inspection, building inspection, or a related field is desirable. Training : Any recent training such as, academic courses and certification programs which are relevant to this job classification. Certification : Possession and maintenance of the Residential Building Inspector Certificate B1 or the California Residential Building Inspector J1 issued by International Code Council (ICC) is required within the probationary period. License : Possession of a valid California driver's license and a satisfactory driving record as determined by the City. Other Requirements : Must have the willingness and ability to travel to attend classes, seminars and workshops during work and non-work hours; work scheduled and emergency overtime, as needed; and work outdoors in all weather conditions. Special Requirements : Essential duties require the mental and/or physical ability to see well enough to drive vehicles, read blueprints, specifications, fine print, and computer monitors; identify varying mechanical noises; converse on the telephone and in person over the noise of heavy equipment; use of hands and fingers to write, use calculators, personal computers and drive vehicles; body movement, dexterity and agility to move quickly about buildings under construction, crawl into attics and under houses; climb high scaffolding; climb ladders of up to 50 feet high; climb up to five flights of stairs a day; climb high banks of uneven terrain; strength to carry a 10 pound ladder up and down stairs; and safely lift and/or maneuver a box of plans or office supplies and equipment weighing up to 30 pounds. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 5/3/2024 5:00 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
Introduction Are you passionate about protecting public health and the environment? Searching for a rewarding career working in the community and one-on-one with residents and businesses? Want an opportunity to work outside of an office in an area known for its natural beauty? If you have an interest in science, problem solving, and having a positive impact in the lives of others, working for Placer County Health and Human Services Department - Environmental Health Division might be right for you. We are actively seeking highly motivated individuals to join our skilled team. Under supervision, the Environmental Health Trainee performs scientific and professional level office and field work to ensure compliance with environmental laws and regulations. Staff will be assigned to one of the following programs: Consumer Protection: Ensures compliance with regulated food facilities, body art facilities, swimming pools, public drinking water systems, and campgrounds. Hazardous Materials (CUPA) and Solid Waste: Ensures compliance with laws and regulations pertaining to business facilities that handle hazardous material or hazardous waste, operate underground storage tanks, operate above ground storage tanks, emergency response to incidents involving hazardous chemical releases, and site mitigation. Conducts compliance inspections and supports solid waste disposal facilities and resource recovery and recycling programs, waste tire management, and nonhazardous waste recycling and management programs. Land Use and Water Use: Ensures compliance with state and local regulations pertaining to septic systems and water wells. This is a paid trainee position in the Environmental Health Specialist series. To be considered for this position, applicants must meet the minimum qualifications by possessing both the equivalent to a bachelor's degree from an accredited college or university with major course work in any of the biological or physical sciences, environmental health science, engineering or a related field AND a letter of approval issued by the State of California Department of Public Health verifying eligibility for training. Note: This letter is a minimum requirement for the Environmental Health Trainee classification. Applicants must possess a valid letter at the time of applying for this recruitment to move forward in the recruitment process. Individuals who do not possess the required letter by the State of California but are interested in pursuing a future career as a Registered Environmental Health Specialist, are encouraged to click HERE for more information. CPS HR has been contracted by the CA Department of Public Health to provide transcript evaluation services for Environmental Health Specialist (EHS) trainee, Options I-IV. All questions regarding transcript evaluation must be directed to CPS HR. Placer County Human Resources does not provide transcript evaluation services. This recruitment will remain open until filled. T o be included in the first round of application screening, submit your application by 5:00 PM on Tuesday, January 23, 2024. Following this date, applications will be screened on a bi-weekly basis until the positions are filled. POSITION INFORMATION The current vacancies are for positions based in the Auburn, CA office. The eligible list from this recruitment may also be used to fill future positions in the Auburn or Tahoe City, CA office. Tahoe Branch Assignment Premium - Employees permanently assigned to a position located in the North Lake Tahoe area qualify for the $1,000 per month Tahoe Branch Assignment Premium. Upon completion of the State of California Environmental Health Trainee requirements and issuance of a State of California Environmental Health Specialist registration, applicants will be eligible to be promoted to Assistant Registered Environmental Health Specialist. As an Assistant Registered Environmental Health Specialist, you may be required to participate in the Stand-By-Rotation for emergency response. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn, administer and enforce federal, state and local statutes, ordinances and regulations related to public health and sanitation as a Trainee; to learn to encourage sound sanitary and environmental health practices; and to learn to protect the environment and the public. DISTINGUISHING CHARACTERISTICS The Environmental Health Trainee is a training level classification in the Environmental Health Specialist Series established to qualify incumbents in the training and experience requirements to become a Registered Environmental Health Specialist with the State of California. This class is distinguished from the Registered Environmental Health Specialist by the performance of the less complex routine tasks and duties assigned to positions within this series. Positions in this classification do not possess registration as an Environmental Health Specialist by the State of California. Employees at this level are expected to perform under guidance and direction. Since this class is used as a training class, employees may have only limited or no directly related work experience. Upon completion of the State of California Environmental Health Trainee requirements and issuance of a State of California Environmental Health Specialist registration number, incumbents meet the eligibility requirements for the flexibly staffed Assistant Registered Environmental Health Specialist classification. SUPERVISION RECEIVED AND EXERCISED Receives immediate and close supervision from the Supervising Environmental Health Specialist and may receive technical and functional supervision and training from an Assistant or Associate Registered Environmental Health Specialist. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: As a trainee, receive instructions and perform the following duties in a learning capacity: Inspect and evaluate restaurants and other retail food establishments, public bathing, spa, and other recreational and institutional facilities; provide food handling education and other relevant public health and sanitation information; and participate in state-mandated food recalls. Conduct plan checks of new or remodel construction plans for restaurant, pool, and spa facilities relative to regulatory compliance; investigate complaints about sewage and various public health nuisances; conduct epidemiological investigations; handle housing and vector complaints; and investigate food borne illnesses. Conduct site evaluations of proposed developments, including soils testing, to determine site capability for sewage disposal; evaluate submitted designs and proposed septic systems relative to site conditions; evaluate feasibility of proposed subdivisions and set conditions for approval; and recommend approval or denial of variances and appeals. Evaluate existing sewage disposal and water treatment installations and facilities for regulatory compliance; evaluate need for expansion or replacement of treatment systems; evaluate well sites and well construction for code compliance and acceptance as domestic water supply; and test and assess public drinking water potability. Conduct compliance inspections of public drinking water systems and evaluate laboratory testing data related to state and federal safe drinking water standards. Evaluate solid waste handling and disposal facilities; review and recommend approval of or note exceptions to engineering reports regarding construction, operation, monitoring and closure/post closure maintenance and use; and respond to complaints and inquiries from the public regarding solid waste handling and disposal. Participate in environmental review process of assigned projects; identify and evaluate concerns regarding discretionary entitlement applications; process environmental assessment questionnaires and environmental impact reports; provide information regarding public health and sanitation issues involved in projects to proponents, the public and public hearing bodies. Conduct site assessments as part of environmental review process; develop recommendations for approval or denial; and assist staff in drafting environmental health findings and draft comments as opinion to the County Planning Division from the Environmental Health Division. Inspect and evaluate facilities that handle hazardous materials; review hazardous materials business plans for regulatory compliance; inspect above ground containers and underground storage tanks; and approve plans for and monitor underground storage tank removal and installation. Provide collection and information services for household hazardous waste; and evaluate facilities to generate and manage hazardous waste; respond to hazardous materials release/threatened release and provide technical assistance to emergency response team; and respond to complaints or requests for service from public regarding hazardous materials/waste storage, use, or disposal in business, institutional, or private residential settings. Conduct investigations and assessments and respond to complaints involving issues of environmental health and sanitation; work with all affected parties, in resolution of problems and issues; and coordinate with other County divisions and departments and other public agencies and jurisdictions to protect the public health. Provide information to the public regarding environmental health and sanitation issues and respond to questions and inquiries in the office, by telephone, in person at field sites, or through educational presentations; prepare staff and regulatory reports and correspondences; and establish and maintain appropriate and accurate files and records. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is performed in both an indoor office environment and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. A typical way to obtain the required knowledge and abilities would be: Experience: No experience is required. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in any of the biological or physical sciences, environmental health science, engineering or a related field. Required License or Certificate: Possession of a letter of approval issued by the State of California Department of Public Health verifying eligibility for training. May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Physical and biological sciences, including biology, chemistry, physics, geology, hydrology, and soils science. Principles and practices of scientific research and statistical methodology. Computer software, including word processing, spreadsheet, data base, and various statistical analysis applications. Modern office procedures, methods, and computer equipment. Principles and practices of work safety. English usage, spelling, punctuation, and grammar. Ability to: Learn to perform the duties of an Environmental Health Specialist. Intermittently observe, identify, and analyze public health and sanitation problems and learn to develop solutions; analyze work papers, reports, and special projects; identify and interpret technical and numerical information; learn to interpret, enforce, and explain statutes, regulations, policies and procedures; and maintain awareness of safety at all times. On a continuous basis, sit at desk or in vehicle for long periods of time; intermittently walk, stand, kneel, climb, bend, stoop, squat, crouch, twist, balance, crawl, feel, and reach while conducting field inspections and investigations, or making various tests; see to observe field conditions; differentiate colors on charts, maps, or identification shields, in soil or food, or as part of testing; hear to evaluate proper functioning of various kinds of equipment; use a telephone; write or use a keyboard to communicate; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift moderate weight. Learn to compile, analyze, and evaluate technical information and prepare recommendations regarding further action. Perform mathematical computations and statistical analysis. Learn to interpret plans, drawings, and specifications. Learn to use various test sampling, monitoring, measuring, and laboratory supplies and equipment and specialized protective gear as needed. Learn to obtain information through interview and work firmly and courteously with the public. Act quickly and calmly in emergency situations. Analyze situations quickly and objectively and to determine proper course of action. Work unusual and prolonged work schedules in the event of an environmental or public health emergency. Use a computer, calculator, telephone, two-way radio, camera, dictation machine, facsimile machine, postage meter and photocopy machine. Communicate clearly and concisely, both orally and in writing. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation : All permanent appointments from open eligible lists to open positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit : General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Are you passionate about protecting public health and the environment? Searching for a rewarding career working in the community and one-on-one with residents and businesses? Want an opportunity to work outside of an office in an area known for its natural beauty? If you have an interest in science, problem solving, and having a positive impact in the lives of others, working for Placer County Health and Human Services Department - Environmental Health Division might be right for you. We are actively seeking highly motivated individuals to join our skilled team. Under supervision, the Environmental Health Trainee performs scientific and professional level office and field work to ensure compliance with environmental laws and regulations. Staff will be assigned to one of the following programs: Consumer Protection: Ensures compliance with regulated food facilities, body art facilities, swimming pools, public drinking water systems, and campgrounds. Hazardous Materials (CUPA) and Solid Waste: Ensures compliance with laws and regulations pertaining to business facilities that handle hazardous material or hazardous waste, operate underground storage tanks, operate above ground storage tanks, emergency response to incidents involving hazardous chemical releases, and site mitigation. Conducts compliance inspections and supports solid waste disposal facilities and resource recovery and recycling programs, waste tire management, and nonhazardous waste recycling and management programs. Land Use and Water Use: Ensures compliance with state and local regulations pertaining to septic systems and water wells. This is a paid trainee position in the Environmental Health Specialist series. To be considered for this position, applicants must meet the minimum qualifications by possessing both the equivalent to a bachelor's degree from an accredited college or university with major course work in any of the biological or physical sciences, environmental health science, engineering or a related field AND a letter of approval issued by the State of California Department of Public Health verifying eligibility for training. Note: This letter is a minimum requirement for the Environmental Health Trainee classification. Applicants must possess a valid letter at the time of applying for this recruitment to move forward in the recruitment process. Individuals who do not possess the required letter by the State of California but are interested in pursuing a future career as a Registered Environmental Health Specialist, are encouraged to click HERE for more information. CPS HR has been contracted by the CA Department of Public Health to provide transcript evaluation services for Environmental Health Specialist (EHS) trainee, Options I-IV. All questions regarding transcript evaluation must be directed to CPS HR. Placer County Human Resources does not provide transcript evaluation services. This recruitment will remain open until filled. T o be included in the first round of application screening, submit your application by 5:00 PM on Tuesday, January 23, 2024. Following this date, applications will be screened on a bi-weekly basis until the positions are filled. POSITION INFORMATION The current vacancies are for positions based in the Auburn, CA office. The eligible list from this recruitment may also be used to fill future positions in the Auburn or Tahoe City, CA office. Tahoe Branch Assignment Premium - Employees permanently assigned to a position located in the North Lake Tahoe area qualify for the $1,000 per month Tahoe Branch Assignment Premium. Upon completion of the State of California Environmental Health Trainee requirements and issuance of a State of California Environmental Health Specialist registration, applicants will be eligible to be promoted to Assistant Registered Environmental Health Specialist. As an Assistant Registered Environmental Health Specialist, you may be required to participate in the Stand-By-Rotation for emergency response. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn, administer and enforce federal, state and local statutes, ordinances and regulations related to public health and sanitation as a Trainee; to learn to encourage sound sanitary and environmental health practices; and to learn to protect the environment and the public. DISTINGUISHING CHARACTERISTICS The Environmental Health Trainee is a training level classification in the Environmental Health Specialist Series established to qualify incumbents in the training and experience requirements to become a Registered Environmental Health Specialist with the State of California. This class is distinguished from the Registered Environmental Health Specialist by the performance of the less complex routine tasks and duties assigned to positions within this series. Positions in this classification do not possess registration as an Environmental Health Specialist by the State of California. Employees at this level are expected to perform under guidance and direction. Since this class is used as a training class, employees may have only limited or no directly related work experience. Upon completion of the State of California Environmental Health Trainee requirements and issuance of a State of California Environmental Health Specialist registration number, incumbents meet the eligibility requirements for the flexibly staffed Assistant Registered Environmental Health Specialist classification. SUPERVISION RECEIVED AND EXERCISED Receives immediate and close supervision from the Supervising Environmental Health Specialist and may receive technical and functional supervision and training from an Assistant or Associate Registered Environmental Health Specialist. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: As a trainee, receive instructions and perform the following duties in a learning capacity: Inspect and evaluate restaurants and other retail food establishments, public bathing, spa, and other recreational and institutional facilities; provide food handling education and other relevant public health and sanitation information; and participate in state-mandated food recalls. Conduct plan checks of new or remodel construction plans for restaurant, pool, and spa facilities relative to regulatory compliance; investigate complaints about sewage and various public health nuisances; conduct epidemiological investigations; handle housing and vector complaints; and investigate food borne illnesses. Conduct site evaluations of proposed developments, including soils testing, to determine site capability for sewage disposal; evaluate submitted designs and proposed septic systems relative to site conditions; evaluate feasibility of proposed subdivisions and set conditions for approval; and recommend approval or denial of variances and appeals. Evaluate existing sewage disposal and water treatment installations and facilities for regulatory compliance; evaluate need for expansion or replacement of treatment systems; evaluate well sites and well construction for code compliance and acceptance as domestic water supply; and test and assess public drinking water potability. Conduct compliance inspections of public drinking water systems and evaluate laboratory testing data related to state and federal safe drinking water standards. Evaluate solid waste handling and disposal facilities; review and recommend approval of or note exceptions to engineering reports regarding construction, operation, monitoring and closure/post closure maintenance and use; and respond to complaints and inquiries from the public regarding solid waste handling and disposal. Participate in environmental review process of assigned projects; identify and evaluate concerns regarding discretionary entitlement applications; process environmental assessment questionnaires and environmental impact reports; provide information regarding public health and sanitation issues involved in projects to proponents, the public and public hearing bodies. Conduct site assessments as part of environmental review process; develop recommendations for approval or denial; and assist staff in drafting environmental health findings and draft comments as opinion to the County Planning Division from the Environmental Health Division. Inspect and evaluate facilities that handle hazardous materials; review hazardous materials business plans for regulatory compliance; inspect above ground containers and underground storage tanks; and approve plans for and monitor underground storage tank removal and installation. Provide collection and information services for household hazardous waste; and evaluate facilities to generate and manage hazardous waste; respond to hazardous materials release/threatened release and provide technical assistance to emergency response team; and respond to complaints or requests for service from public regarding hazardous materials/waste storage, use, or disposal in business, institutional, or private residential settings. Conduct investigations and assessments and respond to complaints involving issues of environmental health and sanitation; work with all affected parties, in resolution of problems and issues; and coordinate with other County divisions and departments and other public agencies and jurisdictions to protect the public health. Provide information to the public regarding environmental health and sanitation issues and respond to questions and inquiries in the office, by telephone, in person at field sites, or through educational presentations; prepare staff and regulatory reports and correspondences; and establish and maintain appropriate and accurate files and records. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is performed in both an indoor office environment and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. A typical way to obtain the required knowledge and abilities would be: Experience: No experience is required. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in any of the biological or physical sciences, environmental health science, engineering or a related field. Required License or Certificate: Possession of a letter of approval issued by the State of California Department of Public Health verifying eligibility for training. May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Physical and biological sciences, including biology, chemistry, physics, geology, hydrology, and soils science. Principles and practices of scientific research and statistical methodology. Computer software, including word processing, spreadsheet, data base, and various statistical analysis applications. Modern office procedures, methods, and computer equipment. Principles and practices of work safety. English usage, spelling, punctuation, and grammar. Ability to: Learn to perform the duties of an Environmental Health Specialist. Intermittently observe, identify, and analyze public health and sanitation problems and learn to develop solutions; analyze work papers, reports, and special projects; identify and interpret technical and numerical information; learn to interpret, enforce, and explain statutes, regulations, policies and procedures; and maintain awareness of safety at all times. On a continuous basis, sit at desk or in vehicle for long periods of time; intermittently walk, stand, kneel, climb, bend, stoop, squat, crouch, twist, balance, crawl, feel, and reach while conducting field inspections and investigations, or making various tests; see to observe field conditions; differentiate colors on charts, maps, or identification shields, in soil or food, or as part of testing; hear to evaluate proper functioning of various kinds of equipment; use a telephone; write or use a keyboard to communicate; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift moderate weight. Learn to compile, analyze, and evaluate technical information and prepare recommendations regarding further action. Perform mathematical computations and statistical analysis. Learn to interpret plans, drawings, and specifications. Learn to use various test sampling, monitoring, measuring, and laboratory supplies and equipment and specialized protective gear as needed. Learn to obtain information through interview and work firmly and courteously with the public. Act quickly and calmly in emergency situations. Analyze situations quickly and objectively and to determine proper course of action. Work unusual and prolonged work schedules in the event of an environmental or public health emergency. Use a computer, calculator, telephone, two-way radio, camera, dictation machine, facsimile machine, postage meter and photocopy machine. Communicate clearly and concisely, both orally and in writing. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation : All permanent appointments from open eligible lists to open positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit : General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Senior Director for Educational Programs & Academic Support, the Assistant Director for Training and Assessment develops and coordinates the recruitment, training and assessment for the Student Success unit with SJSU Student Affairs. This development includes recruitment and selection of new peer educators, new peer educator training, and on-going professional development opportunities for all peer educators (academic peer educators, learning assistants, mentors and student assistants in the various departments, orientation leaders, supplemental instruction leaders, and tutors). This position will work closely with all of the departments in the Student Success Unit to provide assessment and support for accreditation efforts. In addition, this position will oversee a full-time professional staff member that supports outreach and workshops for various student success units. Key Responsibilities Manages the recruitment, selection, and hiring of new peer educators every semester. In collaboration with department leads, assesses hiring needs and coordinates common application and marketing materials to promote and yield highly qualified candidates for a variety of peer educator/mentor/student assistant positions. Oversees curriculum decisions, coordinates presenters, and facilitates new peer educator foundational training in collaboration with department leads. Designs, coordinates, and facilitates on-going professional development and community building/teamwork opportunities for new and returning peer educators in consultation with program directors. Provides support and guidance to program directors and program coordinators in the Student Success Unit for their program learning and development including the various levels of training and meetings. Guides and supports a graduate student and/or 2-4 peer educators to deliver learning and development opportunities to the Student Success Unit. Arranges and maintains training certification/documentation for the various affiliated associations to maintain accreditation - CRLA, UMKC - SI program, etc. This includes overseeing lesson plan development and assessment for all training programs to assure best practices are followed. Oversees assessment practices and assures adherence to mission and learning outcomes for the Student Success Unit. Develops assessment strategies to measure impact of program and workshop outreach efforts, including social media engagement across various online platforms. Guides the Outreach and Workshop Specialist to provide outreach efforts inclusive of social media, face to face efforts (i.e. tabling, classroom announcements, participation in student panels & resource fairs), and physical and virtual marketing Maintains a supportive environment for student success staff through team building, appreciation, and recognition endeavors Supports the development of relevant learning materials, techniques and strategies for improvement and success in academic work, college transition and student development Ensures that evaluation and assessment of the effectiveness of Educational Skills Development strategies is being maintained Oversees Learning & Development, Appreciation, and Marketing Budget of $50,000. Knowledge, Skills & Abilities Enhanced and up to date knowledge of learning assistance and student support field including thorough knowledge of methods, procedures and practices of counseling, advising, learning assistance and/or student support professions. Understanding and sensitivity to the SJSU population and possessing multicultural competencies. Ability to advise students individually or in groups on varied and complex matters. Knowledge and ability to apply Student Development and Identity Development Theories. Knowledge and ability to use principles of supervision. Ability to maintain confidentiality and appropriately handle sensitive communications with students, staff, faculty, and external agencies. Demonstrated ability to interact effectively with students, staff, and faculty with excellent skills in written and oral communication as well as the ability to work collaboratively and plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. Ability to reason logically, analyze, and solve organizational and operational problems with consideration being taken from multiple perspectives. Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations. Capacity to handle multiple work priorities, organize and plan work and projects and perform accurately in a detail-oriented environment. Proficiency and knowledge of computer applications in innovative teaching and database management. Working knowledge of software applications: word processing, spreadsheet, database management. Solid presentation design and facilitation skills. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Preferred Qualifications A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field 2-3 years of experience with designing interactive lesson plans and/or curriculum material, along with facilitating workshops and/or training sessions. 2-3 years of experience with supervision or coaching of students, colleagues, and/or staff employees. Understanding of accreditation requirements and tasks needed to undergo periodic reviews/applications. Experience working with peer educators in a higher education setting. Experience with assessment/evaluation and aligning outcomes with goals for program improvement. Experience with project management, such as the strategic development and coordination of multiple tasks, meeting deadlines, and delegation of duties. Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $5,595/month - $6,300/month CSU Salary Range: $5,732/month - $8,176/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: February 6, 2024 through February 20, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Senior Director for Educational Programs & Academic Support, the Assistant Director for Training and Assessment develops and coordinates the recruitment, training and assessment for the Student Success unit with SJSU Student Affairs. This development includes recruitment and selection of new peer educators, new peer educator training, and on-going professional development opportunities for all peer educators (academic peer educators, learning assistants, mentors and student assistants in the various departments, orientation leaders, supplemental instruction leaders, and tutors). This position will work closely with all of the departments in the Student Success Unit to provide assessment and support for accreditation efforts. In addition, this position will oversee a full-time professional staff member that supports outreach and workshops for various student success units. Key Responsibilities Manages the recruitment, selection, and hiring of new peer educators every semester. In collaboration with department leads, assesses hiring needs and coordinates common application and marketing materials to promote and yield highly qualified candidates for a variety of peer educator/mentor/student assistant positions. Oversees curriculum decisions, coordinates presenters, and facilitates new peer educator foundational training in collaboration with department leads. Designs, coordinates, and facilitates on-going professional development and community building/teamwork opportunities for new and returning peer educators in consultation with program directors. Provides support and guidance to program directors and program coordinators in the Student Success Unit for their program learning and development including the various levels of training and meetings. Guides and supports a graduate student and/or 2-4 peer educators to deliver learning and development opportunities to the Student Success Unit. Arranges and maintains training certification/documentation for the various affiliated associations to maintain accreditation - CRLA, UMKC - SI program, etc. This includes overseeing lesson plan development and assessment for all training programs to assure best practices are followed. Oversees assessment practices and assures adherence to mission and learning outcomes for the Student Success Unit. Develops assessment strategies to measure impact of program and workshop outreach efforts, including social media engagement across various online platforms. Guides the Outreach and Workshop Specialist to provide outreach efforts inclusive of social media, face to face efforts (i.e. tabling, classroom announcements, participation in student panels & resource fairs), and physical and virtual marketing Maintains a supportive environment for student success staff through team building, appreciation, and recognition endeavors Supports the development of relevant learning materials, techniques and strategies for improvement and success in academic work, college transition and student development Ensures that evaluation and assessment of the effectiveness of Educational Skills Development strategies is being maintained Oversees Learning & Development, Appreciation, and Marketing Budget of $50,000. Knowledge, Skills & Abilities Enhanced and up to date knowledge of learning assistance and student support field including thorough knowledge of methods, procedures and practices of counseling, advising, learning assistance and/or student support professions. Understanding and sensitivity to the SJSU population and possessing multicultural competencies. Ability to advise students individually or in groups on varied and complex matters. Knowledge and ability to apply Student Development and Identity Development Theories. Knowledge and ability to use principles of supervision. Ability to maintain confidentiality and appropriately handle sensitive communications with students, staff, faculty, and external agencies. Demonstrated ability to interact effectively with students, staff, and faculty with excellent skills in written and oral communication as well as the ability to work collaboratively and plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. Ability to reason logically, analyze, and solve organizational and operational problems with consideration being taken from multiple perspectives. Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations. Capacity to handle multiple work priorities, organize and plan work and projects and perform accurately in a detail-oriented environment. Proficiency and knowledge of computer applications in innovative teaching and database management. Working knowledge of software applications: word processing, spreadsheet, database management. Solid presentation design and facilitation skills. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Preferred Qualifications A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field 2-3 years of experience with designing interactive lesson plans and/or curriculum material, along with facilitating workshops and/or training sessions. 2-3 years of experience with supervision or coaching of students, colleagues, and/or staff employees. Understanding of accreditation requirements and tasks needed to undergo periodic reviews/applications. Experience working with peer educators in a higher education setting. Experience with assessment/evaluation and aligning outcomes with goals for program improvement. Experience with project management, such as the strategic development and coordination of multiple tasks, meeting deadlines, and delegation of duties. Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $5,595/month - $6,300/month CSU Salary Range: $5,732/month - $8,176/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: February 6, 2024 through February 20, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time: