City of Sacramento, CA
Sacramento, California, United States
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/26/2024 11:59 PM Pacific
May 13, 2024
Full Time
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/26/2024 11:59 PM Pacific
CA DEPARTMENT OF JUSTICE
San Diego, California, United States
Job Description and Duties Do you enjoy providing operational support to professionals? As a Business Service Assistant in the San Diego Attorney General's Office, you will play an important role in providing administrative support to a busy law office. At the end of the day, your organizational skills and commitment to service are at the heart of the support team's mission: to assist professionals in their pursuit of justice. As a Business Service Assistant, you will work under the supervision of the Business Service Officer II to offer business services to our San Diego office's nearly 360 attorneys, paralegals, secretaries, and other administrative professionals. Purchase products and services, coordinate facility maintenance and meetings/conferences, conduct ergonomic evaluations, manage desk and cell phone services, issue checks, monitor the state of Automated External Defibrillators, and do other related jobs. You will play an important part in ensuring that our office provides optimal and effective legal services! Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position may be eligible for the opportunity to work hybrid in-office and remotely based upon the operational needs of the section. Minimum Requirements You will find the Minimum Requirements in the Class Specification. BUSINESS SERVICE ASSISTANT (SPECIALIST) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-431910 Position #(s): 420-037-4707-002 Working Title: Business Service Assistant Classification: BUSINESS SERVICE ASSISTANT (SPECIALIST) $3,353.00 - $4,201.00 A $3,786.00 - $4,743.00 B $4,099.00 - $5,130.00 C # of Positions: 1 Work Location: San Diego County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information This position is located in the Division of Operations,Business Services Unit, San Diego. Please disregard the SROA/Surplus language below, as theDepartment of Justice requires applicants to submit theirSROA/Surplus Letter if that is the basis of their eligibility. For more infrmation about the department please visit theAttorney General's website at www . oag . ca . gov Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-431910) and the title of this position in the "Examination or Job Title(s) For Which YouAre Applying" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/31/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Maria Bouvia 1300 I Street 8th Floor Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Maria Bouvia 1300 I Street 8th Floor Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The most qualified applicants will have an ability to manage multiple tasks; work independently and on a team; and display a high degree of initiative, dependability, and organizational skills. The ideal candidate will have strong ability to use tact and good judgment when interacting with staff, vendors and the public. Your application should demonstrate knowledge of and/or willingness to learn purchasing procedures, principles of facility management, ergonomic evaluation, and other business services responsibilities. The desirable candidate maintains professionalism under pressure, is resourceful, customer service driven, enthusiastic and highly motivated. • Understanding of standard office processes. • Demonstrated ability to work independently and collaboratively. • Effective time management skills. • Demonstrates ability to manage various tasks with initiative, flexibility, dependability, and organization. • Demonstrates strong interpersonal skills and the ability to engage tactfully with personnel, vendors, and the general public. • Strong verbal, writing, and communication skills. • Demonstrated ability to create and communicate new concepts, as well as standard operating procedures. • Knowledge of Microsoft Office suite and willingness to learn other computer programs. • Demonstrates professionalism even under stressful situations. • Resourceful, customer-focused, energetic, and highly motivated. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Maria Bouvia (916) 210-6743 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Business Service Assistant Examination Link: https://jobs.ca.gov/JOBSGEN/3PB07.PDF Additional Information on Application Filing: Please note, if using the United States Postal Service for delivery, there's no guarantee that your application will be date stamped and will arrive by the final filing date . If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted . Therefore , to ensure timely delivery of your application , it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date . Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/31/2024
May 17, 2024
Full Time
Job Description and Duties Do you enjoy providing operational support to professionals? As a Business Service Assistant in the San Diego Attorney General's Office, you will play an important role in providing administrative support to a busy law office. At the end of the day, your organizational skills and commitment to service are at the heart of the support team's mission: to assist professionals in their pursuit of justice. As a Business Service Assistant, you will work under the supervision of the Business Service Officer II to offer business services to our San Diego office's nearly 360 attorneys, paralegals, secretaries, and other administrative professionals. Purchase products and services, coordinate facility maintenance and meetings/conferences, conduct ergonomic evaluations, manage desk and cell phone services, issue checks, monitor the state of Automated External Defibrillators, and do other related jobs. You will play an important part in ensuring that our office provides optimal and effective legal services! Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position may be eligible for the opportunity to work hybrid in-office and remotely based upon the operational needs of the section. Minimum Requirements You will find the Minimum Requirements in the Class Specification. BUSINESS SERVICE ASSISTANT (SPECIALIST) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-431910 Position #(s): 420-037-4707-002 Working Title: Business Service Assistant Classification: BUSINESS SERVICE ASSISTANT (SPECIALIST) $3,353.00 - $4,201.00 A $3,786.00 - $4,743.00 B $4,099.00 - $5,130.00 C # of Positions: 1 Work Location: San Diego County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information This position is located in the Division of Operations,Business Services Unit, San Diego. Please disregard the SROA/Surplus language below, as theDepartment of Justice requires applicants to submit theirSROA/Surplus Letter if that is the basis of their eligibility. For more infrmation about the department please visit theAttorney General's website at www . oag . ca . gov Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-431910) and the title of this position in the "Examination or Job Title(s) For Which YouAre Applying" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/31/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Maria Bouvia 1300 I Street 8th Floor Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Maria Bouvia 1300 I Street 8th Floor Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The most qualified applicants will have an ability to manage multiple tasks; work independently and on a team; and display a high degree of initiative, dependability, and organizational skills. The ideal candidate will have strong ability to use tact and good judgment when interacting with staff, vendors and the public. Your application should demonstrate knowledge of and/or willingness to learn purchasing procedures, principles of facility management, ergonomic evaluation, and other business services responsibilities. The desirable candidate maintains professionalism under pressure, is resourceful, customer service driven, enthusiastic and highly motivated. • Understanding of standard office processes. • Demonstrated ability to work independently and collaboratively. • Effective time management skills. • Demonstrates ability to manage various tasks with initiative, flexibility, dependability, and organization. • Demonstrates strong interpersonal skills and the ability to engage tactfully with personnel, vendors, and the general public. • Strong verbal, writing, and communication skills. • Demonstrated ability to create and communicate new concepts, as well as standard operating procedures. • Knowledge of Microsoft Office suite and willingness to learn other computer programs. • Demonstrates professionalism even under stressful situations. • Resourceful, customer-focused, energetic, and highly motivated. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Maria Bouvia (916) 210-6743 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Business Service Assistant Examination Link: https://jobs.ca.gov/JOBSGEN/3PB07.PDF Additional Information on Application Filing: Please note, if using the United States Postal Service for delivery, there's no guarantee that your application will be date stamped and will arrive by the final filing date . If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted . Therefore , to ensure timely delivery of your application , it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date . Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/31/2024
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do and they are proud to tell people "I work for the County of Marin." Read on to find out more about this opportunity. The Marin County Sheriff's Office: The Marin County Sheriff's Office is committed to partnering with our communities to provide leadership and excellence in public safety. We take pride in our department and work hard to provide a safe environment for our residents. The department is divided into three major bureaus; Administrative and Support Services, Detention Services, and Field Services in addition to operating the countywide Major Crime Task Force. The responsibilities of the Sheriff's Office Bureaus include providing general law enforcement services in the unincorporated communities of Marin County, maintaining the county jail, providing security to the Superior Court, operating a countywide communications division, performing death investigations under the purview of the Coroner, operating a documentary services division consisting of records, warrants, civil units, and more. To learn more about the Sheriff's Office, visit our website . ABOUT THE POSITION The Sheriff's Service Assistant is a non-sworn law enforcement position which may be assigned custodial (jail), administrative and court assignments. The current vacancy exists within the Detention Services Bureau where this position accepts bail, receives money for inmates, issues receipts, files and maintains inmate records in the custody management system, and operates and monitors controls to allow jail personnel to move throughout the jail safely. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate for Sheriff's Service Assistant (SSA) will be a team player with strong customer service skills, has experience and/or knowledge of working in a public safety setting, is ready to handle a variety of administrative tasks in a fast paced environment, and is willing to work varied schedules including nights, weekends and holidays. The ideal candidate has rapid and accurate data entry skills, and a strong grasp of the Microsoft Office suite of products, with an emphasis on Word, Excel and Outlook. Additionally, the candidate has the ability to learn new software related to criminal records checks, law enforcement automated databases, and LiveScan automated fingerprint systems. Finally, the ideal candidate communicates clearly and effectively by phone and in person with individuals of various ages, and members of various cultural and socio-economic groups. We recognize your time is valuable, so please do not apply if you do not have at least the following required Minimum Qualifications: One year of experience in a customer service, public contact or office support position. Education and/or training in a field related to the position may substitute for the experience on a year for year basis. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. These emails will come from noreply@governmentjobs.com. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancies and any future vacancies for open, fixed-term, full-time or part-time positions which may occur in this assignment while the list remains active. This eligible list is expected to remain active for up to one year. Background Process: Applicants successful in testing will be subject to a thorough and rigorous background investigation which may include, but is not limited to, a criminal records check, interviews with friends, relatives, neighbors and employers; verification of DMV records; and overall employment and education history. An applicant may be disqualified for past criminal convictions, poor driving record, providing false background information, and other reasons. Drug Use Standards: No use of illegal drugs within the timelines described in the Pre-Employment Drug Use Guidelines . Applicants successful in testing will be given a polygraph examination and/or computerized voice stress analysis and will be asked about illegal drug use. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Apr 10, 2024
Full Time
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do and they are proud to tell people "I work for the County of Marin." Read on to find out more about this opportunity. The Marin County Sheriff's Office: The Marin County Sheriff's Office is committed to partnering with our communities to provide leadership and excellence in public safety. We take pride in our department and work hard to provide a safe environment for our residents. The department is divided into three major bureaus; Administrative and Support Services, Detention Services, and Field Services in addition to operating the countywide Major Crime Task Force. The responsibilities of the Sheriff's Office Bureaus include providing general law enforcement services in the unincorporated communities of Marin County, maintaining the county jail, providing security to the Superior Court, operating a countywide communications division, performing death investigations under the purview of the Coroner, operating a documentary services division consisting of records, warrants, civil units, and more. To learn more about the Sheriff's Office, visit our website . ABOUT THE POSITION The Sheriff's Service Assistant is a non-sworn law enforcement position which may be assigned custodial (jail), administrative and court assignments. The current vacancy exists within the Detention Services Bureau where this position accepts bail, receives money for inmates, issues receipts, files and maintains inmate records in the custody management system, and operates and monitors controls to allow jail personnel to move throughout the jail safely. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate for Sheriff's Service Assistant (SSA) will be a team player with strong customer service skills, has experience and/or knowledge of working in a public safety setting, is ready to handle a variety of administrative tasks in a fast paced environment, and is willing to work varied schedules including nights, weekends and holidays. The ideal candidate has rapid and accurate data entry skills, and a strong grasp of the Microsoft Office suite of products, with an emphasis on Word, Excel and Outlook. Additionally, the candidate has the ability to learn new software related to criminal records checks, law enforcement automated databases, and LiveScan automated fingerprint systems. Finally, the ideal candidate communicates clearly and effectively by phone and in person with individuals of various ages, and members of various cultural and socio-economic groups. We recognize your time is valuable, so please do not apply if you do not have at least the following required Minimum Qualifications: One year of experience in a customer service, public contact or office support position. Education and/or training in a field related to the position may substitute for the experience on a year for year basis. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. These emails will come from noreply@governmentjobs.com. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancies and any future vacancies for open, fixed-term, full-time or part-time positions which may occur in this assignment while the list remains active. This eligible list is expected to remain active for up to one year. Background Process: Applicants successful in testing will be subject to a thorough and rigorous background investigation which may include, but is not limited to, a criminal records check, interviews with friends, relatives, neighbors and employers; verification of DMV records; and overall employment and education history. An applicant may be disqualified for past criminal convictions, poor driving record, providing false background information, and other reasons. Drug Use Standards: No use of illegal drugs within the timelines described in the Pre-Employment Drug Use Guidelines . Applicants successful in testing will be given a polygraph examination and/or computerized voice stress analysis and will be asked about illegal drug use. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
General Description and Classification Standards We are seeking a dynamic and experienced Chief Customer Service/Guest Relations Executive to oversee and lead the customer service and guest relations department at our airport. The successful candidate will be responsible for managing an $8 million customer service contract, ensuring stakeholder engagement, and enhancing the overall customer experience at the airport. Minimum Qualifications Education and Experience Bachelor’s degree in business administration, Hospitality Management, or related field. 8-10 years of relevant experience in a senior leadership role in customer service or guest relations within the aviation industry or other business discipline. Demonstrated experience managing large-scale customer service contracts. Licensures and Certifications No specific certifications or licensures required. Individual positions may require completion of training in specific reporting languages or software. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce. Closing Date/Time: 2024-06-25
May 23, 2024
Full Time
General Description and Classification Standards We are seeking a dynamic and experienced Chief Customer Service/Guest Relations Executive to oversee and lead the customer service and guest relations department at our airport. The successful candidate will be responsible for managing an $8 million customer service contract, ensuring stakeholder engagement, and enhancing the overall customer experience at the airport. Minimum Qualifications Education and Experience Bachelor’s degree in business administration, Hospitality Management, or related field. 8-10 years of relevant experience in a senior leadership role in customer service or guest relations within the aviation industry or other business discipline. Demonstrated experience managing large-scale customer service contracts. Licensures and Certifications No specific certifications or licensures required. Individual positions may require completion of training in specific reporting languages or software. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce. Closing Date/Time: 2024-06-25
CITY OF INGLEWOOD, CA
Inglewood, California, United States
Part-time employees can work a maximum of 28 hours per week and are not classified as civil service. Part-time assignments do not have guaranteed hours, and employees work a schedule that is mutually beneficial for both the employee and the hiring department. APPLY IMMEDIATELY Applications will be accepted ONLINE ONLY at www.cityofinglewood.org/jobs.aspx . T his recruitment may close with or without further notice. Incomplete applications will be automatically disqualified. POSITION Under close supervision, assist with delivery and preparation of home-delivered meals to and from scheduled destinations throughout the City of Inglewood. The below list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Incumbents in this class may not be required to perform all duties listed and may be required to perform additional, position-specific duties. TASKS Assists in the preparation and delivery of meals served at the Senior Center and to participants in the senior congregate meals program; Perform pre-trip checklist to verify safety inspections and maintain the vehicle; Communicate with the food services delivery coordinator to determine and verify time and place of pick-up of deliveries; Assists in the preparation, service, clean-up, and maintenance of the kitchen and dining area; Cleans kitchen areas, equipment, and dining room; Sweeps and mops dining and kitchen area floors; Washes cookware, utensils, and machinery; Follows safe food handling procedures. QUALIFICATIONS: Must possess and maintain a valid CA Driver’s License. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS Knowledge of safe food handling guidelines and procedures, temperatures for food and food storage, and quality customer service techniques and concepts; Skilled in assisting in the preparation and service of food, following oral and written instructions, and establishing and maintaining effective working relationships. Ability to work independently and in a team environment, following established rules and regulations, and be cooperative and flexible when dealing with the public and staff. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS Work is performed in a kitchen environment. Require frequent standing, walking, bending, and lifting 30 pounds. May be exposed to repetitive motion, sharp objects or utensils, hazardous chemicals, and infectious diseases. THE SELECTION PROCESS Only applicants whose application materials with demonstrated training and experience best meet the City's needs will be invited to participate in the Selection Process. Candidates selected for a hiring interview will be contacted via email, text, or telephone with their specific interview time and location. GENERAL INFORMATION - CONVICTIONS for violations of law must be fully disclosed. Failure to report convictions may result in dismissal. Convictions are not automatic disqualifiers; failure to provide correct penal codes and convictions supplement will be disqualified. The City reserves the right to fingerprint all prospective employees and volunteers before beginning any assignment. The City of Inglewood is an Equal Employment Opportunity Employer complying with the law that forbids discrimination and ensures that everyone is provided equal employment opportunities regardless of Race, Color, Disability, Sex, Religion, Age, or National Origin .
May 10, 2024
Part-time employees can work a maximum of 28 hours per week and are not classified as civil service. Part-time assignments do not have guaranteed hours, and employees work a schedule that is mutually beneficial for both the employee and the hiring department. APPLY IMMEDIATELY Applications will be accepted ONLINE ONLY at www.cityofinglewood.org/jobs.aspx . T his recruitment may close with or without further notice. Incomplete applications will be automatically disqualified. POSITION Under close supervision, assist with delivery and preparation of home-delivered meals to and from scheduled destinations throughout the City of Inglewood. The below list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Incumbents in this class may not be required to perform all duties listed and may be required to perform additional, position-specific duties. TASKS Assists in the preparation and delivery of meals served at the Senior Center and to participants in the senior congregate meals program; Perform pre-trip checklist to verify safety inspections and maintain the vehicle; Communicate with the food services delivery coordinator to determine and verify time and place of pick-up of deliveries; Assists in the preparation, service, clean-up, and maintenance of the kitchen and dining area; Cleans kitchen areas, equipment, and dining room; Sweeps and mops dining and kitchen area floors; Washes cookware, utensils, and machinery; Follows safe food handling procedures. QUALIFICATIONS: Must possess and maintain a valid CA Driver’s License. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS Knowledge of safe food handling guidelines and procedures, temperatures for food and food storage, and quality customer service techniques and concepts; Skilled in assisting in the preparation and service of food, following oral and written instructions, and establishing and maintaining effective working relationships. Ability to work independently and in a team environment, following established rules and regulations, and be cooperative and flexible when dealing with the public and staff. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS Work is performed in a kitchen environment. Require frequent standing, walking, bending, and lifting 30 pounds. May be exposed to repetitive motion, sharp objects or utensils, hazardous chemicals, and infectious diseases. THE SELECTION PROCESS Only applicants whose application materials with demonstrated training and experience best meet the City's needs will be invited to participate in the Selection Process. Candidates selected for a hiring interview will be contacted via email, text, or telephone with their specific interview time and location. GENERAL INFORMATION - CONVICTIONS for violations of law must be fully disclosed. Failure to report convictions may result in dismissal. Convictions are not automatic disqualifiers; failure to provide correct penal codes and convictions supplement will be disqualified. The City reserves the right to fingerprint all prospective employees and volunteers before beginning any assignment. The City of Inglewood is an Equal Employment Opportunity Employer complying with the law that forbids discrimination and ensures that everyone is provided equal employment opportunities regardless of Race, Color, Disability, Sex, Religion, Age, or National Origin .
Minimum Qualifications Education and/or Relevant Experience: Graduation with a Bachelor’s degree from an accredited college or university, plus one (1) year of experience in a related field. Experience may substitute for education up to a maximum of four (4) years. Physical Requirements: Must be able to stoop, bend, walk and reach heights of six (6) feet. Must be able to lift or pull book bags and equipment up to fifty (50) pounds. Must be able to push loaded book truck up to three hundred (300) pounds. Must have manual dexterity to operate computer keyboard. Notes to Applicants The Library Assistant (LA) at the Austin Public Library will provide comprehensive assistance to the Library Assistant Manager ( LAM ) and general support to the branch staff who report to the LAM . The ideal applicant will model key branch tasks using established processes and procedures. The Library Assistant position requires the knowledge, skills, and abilities necessary to perform money handling and accounting practices. They should have skills and experience with scheduling, prioritizing, organizing, conflict resolution, training, process improvement, customer service, and the ability to lead by example. Visit Austin Public Library for library hours per location APPLICATION INFORMATION : A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine base pay in the event that you are selected for this position. NOTE : A cover letter and/or resume will NOT be used to substitute for an incomplete job application. Please understand that your job application will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed. All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training. The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. MILITARY SERVICE : If you are identified as a top candidate you must provide a copy of your DD-214 before confirming a start date. WORK SCHEDULE : Shifts vary per location and require some nights and weekends. Schedules subject to change based on business need. Visit Austin Public Library Locations & Hours | Austin Public Library (austintexas.gov) for library hours per location. WORK HOURS : Based on operational needs, work hours may include extended workdays, holidays, and weekend work. ADDITIONAL INFORMATION : THIS POSTING MAY BE USED TO FILL ADDITIONAL VACANCIES OF THE SAME JOB TITLE THAT MAY BECOME VACANT . THE ADDITIONAL VACANCIES MAY INCLUDE A DIFFERENCE IN WORK LOCATION , WORKWEEK HOURS , AND SCHEUDLE . FILLING ADDITIONAL VACANCIES FROM THIS POSTING IS BASED ON THE BUSINESS NEEDS OF THE DEPARTMENT . Pay Range $21.78 - $24.50 Hours Regular Full-Time (40-hours) Work Schedule will include: At least one night per week Two Saturdays per month are required. Milwood Branch hours of operation : Monday - Thursday 9:00 a.m. - 8:00 p.m., Friday 9:00 a.m. - 5:00 p.m., and Saturday 10:00 a.m. - 5:00 p.m.. Work schedule subject to change based on operational needs. Job Close Date 05/30/2024 Type of Posting External Department Austin Public Library Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location Milwood Branch - 12500 Amherst Dr., 78727 Preferred Qualifications Preferred Experience: Experience in delivering excellent customer service to a diverse clientele. Experience in answering customer questions using various information resources including online. Ability to address and resolve customer concerns. Experience planning and implementing programs and outreach activities. Ability to communicate effectively in Spanish or any language other than English. Ability to travel to more than one work location during the workday. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Inputs library patron information into library automation system or other databases and monitors information input by other staff members. Performs clerical activities such as answering telephones, sorting mail, filing, typing, and photocopying and mailing out materials. Develops work schedules and monitors timesheets and payroll for administrative and volunteer staff. Handles, reports, and reconciles library funds. Assists librarians in the maintenance of collection of books, periodicals, magazines, newspapers, and audiovisual and other materials; customer services; and research needs. Sorts books, publications, and other items according to established procedures and return them to shelves, files, or other designated areas. Troubleshoots basic computer, printer, and copying equipment problems that arise. Acts as a liaison with Library vendors, delivery services and maintenance. Instructs and assists staff and the public with using reference sources, automated information sources, software, and the internet. Explains and enforces library policies and procedures to the public and staff. Answers routine inquiries and refers patrons in need of professional assistance to librarians. Locates library materials for patrons, including books, periodicals, audio tapes, Braille volumes, and pictures. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of money handling and accounting practices. Knowledge of books, electronic databases, internet resources, bibliographies and reference materials. Knowledge of equity, diversity, and inclusion principles and practices in libraries. Knowledge of Federal, State, and Local laws. Knowledge of City practices, policies, and procedures. Skill in customer service principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in using computers and related software, including Microsoft Office products. Ability to assist library patrons and other staff. Ability to provide high-level customer service. Ability to work with frequent interruptions and changes in priorities. Ability to review materials to ensure accuracy, completeness and adherence to established formats and procedures. Ability to use library automation and the internet. Ability to establish and maintain good working relationships with other City employees and the public. Ability to work with people of diverse backgrounds. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Library Assistant position are: Graduation with a Bachelor’s degree from an accredited college or university, plus one (1) year of experience in a related field. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Are you bilingual or multilingual with the ability to effectively communicate in American Sign Language, Spanish, Mandarin, Urdu or other world language as needed by library location? Yes No * If you are bilingual or multilingual, please list the languages you speak and your fluency level with each language. If you are not bilingual, or multilingual, please list “N/A.” (Open Ended Question) * Do you have any retail, library or bookstore experience? Yes No * How many years of customer service experience do you have working with a diverse clientele? 0 1 year or less 2 years or less 3 years or less Greater than 3 years * Describe your experience providing professional and courteous customer service with internal and external customers. (Open Ended Question) * Briefly describe your experience resolving customer service related issues or resolving a dispute between two parties? (Open Ended Question) * Do you have experience working with an automated library circulation system such as SirsiDynix or other complex library databases? If so, please describe your experience and list the names of the circulation databases in which you are familiar. If you have no experience with automated circulation databases, please list none. (Open Ended Question) * Do you have experience developing, coordinating, and conducting community engagement and outreach activities? Yes No * Describe your experience developing library programs. (Open Ended Question) * Can you work a varied schedule as needed? Yes No * My job application is detailed and complete, and I understand that if I am selected as the top candidate for this particular job, my salary will be determined based on the experience submitted on my job application. Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
May 23, 2024
Full Time
Minimum Qualifications Education and/or Relevant Experience: Graduation with a Bachelor’s degree from an accredited college or university, plus one (1) year of experience in a related field. Experience may substitute for education up to a maximum of four (4) years. Physical Requirements: Must be able to stoop, bend, walk and reach heights of six (6) feet. Must be able to lift or pull book bags and equipment up to fifty (50) pounds. Must be able to push loaded book truck up to three hundred (300) pounds. Must have manual dexterity to operate computer keyboard. Notes to Applicants The Library Assistant (LA) at the Austin Public Library will provide comprehensive assistance to the Library Assistant Manager ( LAM ) and general support to the branch staff who report to the LAM . The ideal applicant will model key branch tasks using established processes and procedures. The Library Assistant position requires the knowledge, skills, and abilities necessary to perform money handling and accounting practices. They should have skills and experience with scheduling, prioritizing, organizing, conflict resolution, training, process improvement, customer service, and the ability to lead by example. Visit Austin Public Library for library hours per location APPLICATION INFORMATION : A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine base pay in the event that you are selected for this position. NOTE : A cover letter and/or resume will NOT be used to substitute for an incomplete job application. Please understand that your job application will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed. All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training. The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. MILITARY SERVICE : If you are identified as a top candidate you must provide a copy of your DD-214 before confirming a start date. WORK SCHEDULE : Shifts vary per location and require some nights and weekends. Schedules subject to change based on business need. Visit Austin Public Library Locations & Hours | Austin Public Library (austintexas.gov) for library hours per location. WORK HOURS : Based on operational needs, work hours may include extended workdays, holidays, and weekend work. ADDITIONAL INFORMATION : THIS POSTING MAY BE USED TO FILL ADDITIONAL VACANCIES OF THE SAME JOB TITLE THAT MAY BECOME VACANT . THE ADDITIONAL VACANCIES MAY INCLUDE A DIFFERENCE IN WORK LOCATION , WORKWEEK HOURS , AND SCHEUDLE . FILLING ADDITIONAL VACANCIES FROM THIS POSTING IS BASED ON THE BUSINESS NEEDS OF THE DEPARTMENT . Pay Range $21.78 - $24.50 Hours Regular Full-Time (40-hours) Work Schedule will include: At least one night per week Two Saturdays per month are required. Milwood Branch hours of operation : Monday - Thursday 9:00 a.m. - 8:00 p.m., Friday 9:00 a.m. - 5:00 p.m., and Saturday 10:00 a.m. - 5:00 p.m.. Work schedule subject to change based on operational needs. Job Close Date 05/30/2024 Type of Posting External Department Austin Public Library Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location Milwood Branch - 12500 Amherst Dr., 78727 Preferred Qualifications Preferred Experience: Experience in delivering excellent customer service to a diverse clientele. Experience in answering customer questions using various information resources including online. Ability to address and resolve customer concerns. Experience planning and implementing programs and outreach activities. Ability to communicate effectively in Spanish or any language other than English. Ability to travel to more than one work location during the workday. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Inputs library patron information into library automation system or other databases and monitors information input by other staff members. Performs clerical activities such as answering telephones, sorting mail, filing, typing, and photocopying and mailing out materials. Develops work schedules and monitors timesheets and payroll for administrative and volunteer staff. Handles, reports, and reconciles library funds. Assists librarians in the maintenance of collection of books, periodicals, magazines, newspapers, and audiovisual and other materials; customer services; and research needs. Sorts books, publications, and other items according to established procedures and return them to shelves, files, or other designated areas. Troubleshoots basic computer, printer, and copying equipment problems that arise. Acts as a liaison with Library vendors, delivery services and maintenance. Instructs and assists staff and the public with using reference sources, automated information sources, software, and the internet. Explains and enforces library policies and procedures to the public and staff. Answers routine inquiries and refers patrons in need of professional assistance to librarians. Locates library materials for patrons, including books, periodicals, audio tapes, Braille volumes, and pictures. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of money handling and accounting practices. Knowledge of books, electronic databases, internet resources, bibliographies and reference materials. Knowledge of equity, diversity, and inclusion principles and practices in libraries. Knowledge of Federal, State, and Local laws. Knowledge of City practices, policies, and procedures. Skill in customer service principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in using computers and related software, including Microsoft Office products. Ability to assist library patrons and other staff. Ability to provide high-level customer service. Ability to work with frequent interruptions and changes in priorities. Ability to review materials to ensure accuracy, completeness and adherence to established formats and procedures. Ability to use library automation and the internet. Ability to establish and maintain good working relationships with other City employees and the public. Ability to work with people of diverse backgrounds. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Library Assistant position are: Graduation with a Bachelor’s degree from an accredited college or university, plus one (1) year of experience in a related field. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Are you bilingual or multilingual with the ability to effectively communicate in American Sign Language, Spanish, Mandarin, Urdu or other world language as needed by library location? Yes No * If you are bilingual or multilingual, please list the languages you speak and your fluency level with each language. If you are not bilingual, or multilingual, please list “N/A.” (Open Ended Question) * Do you have any retail, library or bookstore experience? Yes No * How many years of customer service experience do you have working with a diverse clientele? 0 1 year or less 2 years or less 3 years or less Greater than 3 years * Describe your experience providing professional and courteous customer service with internal and external customers. (Open Ended Question) * Briefly describe your experience resolving customer service related issues or resolving a dispute between two parties? (Open Ended Question) * Do you have experience working with an automated library circulation system such as SirsiDynix or other complex library databases? If so, please describe your experience and list the names of the circulation databases in which you are familiar. If you have no experience with automated circulation databases, please list none. (Open Ended Question) * Do you have experience developing, coordinating, and conducting community engagement and outreach activities? Yes No * Describe your experience developing library programs. (Open Ended Question) * Can you work a varied schedule as needed? Yes No * My job application is detailed and complete, and I understand that if I am selected as the top candidate for this particular job, my salary will be determined based on the experience submitted on my job application. Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $159,361.00 /annually - $241,433.00/annually (Non-Represented Pay Band 12) Initial salary is negotiable between $159,361.00 - $200,000.00, commensurate with experience and education. Reports To Assistant General Manager, External Affairs - R. Lee Current Assignment Under general direction, this position plans, directs, manages, and oversees the activities, operations and staffing of the Customer Services Department, including the customer service and transit information centers; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the Assistant General Manager of External Affairs, and performs related duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all departmental services and activities including administration of all customer services functions; recommends and administers policies and procedures. Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area. Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs, and coordinates, through subordinate level staff, the customer service Department's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Manages the retail ticket delivery system; coordinates computer related modifications and upgrades with appropriate staff; ensures compliance with all District financial and operational control procedures. Oversees staff and activities of customer service facilities including the Transit Information Center, Company Store, Customer Service Center, and Customer Complaint Center; ensures all operations are conducted in accordance with District policy and guidelines. Creates and implements customer education programs and campaigns. Coordinates and creates customer outreach programs to inform the community of the Districts operations, goals, and objectives. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; reviews, revises, and writes complex financial and data reports; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Represents the Customer Services Department to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides staff assistance to the Assistant General Manager of External Affairs; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of customer service quality. Responds to and resolves difficult and sensitive citizen inquiries and complaints. Minimum Qualifications Education: A Bachelor’s degree in business administration, public administration or a related field from an accredited college or university. Experience: Seven (7) years of (full-time equivalent) verifiable professional customer service program administration experience which must have included at least (3) three years of management responsibility. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations of a comprehensive transportation customer service program including ticketing services. Principles and practices of customer service program administration. Methods and techniques of effective customer complaint resolution. Principles and practices of a computerized ticketing system operation. Principles of marketing. Methods and techniques of evaluating and providing quality customer service. Retail sales principles and practices. Methods and techniques of procuring services and materials. Methods and techniques of financial and statistical analysis. Principles and practices of policy development and administration. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State, and local laws, codes, and regulations. Skill in: Managing and administering a comprehensive customer service program. Ensuring delivery of quality customer service to District clients. Developing and administering departmental goals, objectives, and procedures. Analyzing and assessing policies and operational needs and making appropriate adjustments. Identifying and responding to sensitive community and organizational issues, concerns, and needs. Planning, organizing, directing, and coordinating the work of lower-level staff. Delegating authority and responsibility. Selecting, supervising, training, and evaluating staff. Researching, analyzing, and evaluating new service delivery methods and techniques. Preparing clear and concise administrative and financial reports. Preparing and administering large and complex budgets. Interpreting and applying applicable Federal, State, and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $159,361.00 /annually - $241,433.00/annually (Non-Represented Pay Band 12) Initial salary is negotiable between $159,361.00 - $200,000.00, commensurate with experience and education. Reports To Assistant General Manager, External Affairs - R. Lee Current Assignment Under general direction, this position plans, directs, manages, and oversees the activities, operations and staffing of the Customer Services Department, including the customer service and transit information centers; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the Assistant General Manager of External Affairs, and performs related duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all departmental services and activities including administration of all customer services functions; recommends and administers policies and procedures. Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area. Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs, and coordinates, through subordinate level staff, the customer service Department's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Manages the retail ticket delivery system; coordinates computer related modifications and upgrades with appropriate staff; ensures compliance with all District financial and operational control procedures. Oversees staff and activities of customer service facilities including the Transit Information Center, Company Store, Customer Service Center, and Customer Complaint Center; ensures all operations are conducted in accordance with District policy and guidelines. Creates and implements customer education programs and campaigns. Coordinates and creates customer outreach programs to inform the community of the Districts operations, goals, and objectives. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; reviews, revises, and writes complex financial and data reports; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Represents the Customer Services Department to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides staff assistance to the Assistant General Manager of External Affairs; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of customer service quality. Responds to and resolves difficult and sensitive citizen inquiries and complaints. Minimum Qualifications Education: A Bachelor’s degree in business administration, public administration or a related field from an accredited college or university. Experience: Seven (7) years of (full-time equivalent) verifiable professional customer service program administration experience which must have included at least (3) three years of management responsibility. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations of a comprehensive transportation customer service program including ticketing services. Principles and practices of customer service program administration. Methods and techniques of effective customer complaint resolution. Principles and practices of a computerized ticketing system operation. Principles of marketing. Methods and techniques of evaluating and providing quality customer service. Retail sales principles and practices. Methods and techniques of procuring services and materials. Methods and techniques of financial and statistical analysis. Principles and practices of policy development and administration. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State, and local laws, codes, and regulations. Skill in: Managing and administering a comprehensive customer service program. Ensuring delivery of quality customer service to District clients. Developing and administering departmental goals, objectives, and procedures. Analyzing and assessing policies and operational needs and making appropriate adjustments. Identifying and responding to sensitive community and organizational issues, concerns, and needs. Planning, organizing, directing, and coordinating the work of lower-level staff. Delegating authority and responsibility. Selecting, supervising, training, and evaluating staff. Researching, analyzing, and evaluating new service delivery methods and techniques. Preparing clear and concise administrative and financial reports. Preparing and administering large and complex budgets. Interpreting and applying applicable Federal, State, and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
COLUSA COUNTY, CA
Colusa, California, United States
Definition & Distinguishing Characteristics Are you organized, detail-oriented, and adept at multitasking? Do you enjoy providing administrative support and ensuring the smooth operation of an office? Join our team as an Office Assistant I/II in the Behavioral Health Department. At the County of Colusa, we seek compassionate individuals who also appreciate fun. We are a community-based, outpatient behavioral health clinic dedicated to serving our most vulnerable populations. Our leadership team is comprised of dynamic, team-oriented leaders who support staff success with the understanding that successful team members equate to outstanding client care. We want to see our community members become successful in reaching their goals, and we feel fortunate to be in a position to support them in this effort. So be sure to check on whether you’re aligned with our department values and culture. If you think you can see yourself delivering excellent customer service as a member of the Behavioral Health family, see the summary below & then check out the job description HERE . There is one position available that can be filled at any level depending on the qualifications of the successful applicant. This recruitment will be used to fill a current vacancy and establish an eligibility list to fill other openings without reposting. Selection Procedure The following is a tentative schedule of events that will occur as part of the selection process: Applications will be accepted from May 23, 2024, through June 6, 2024. Screening for minimum qualifications. Bilingual Exams. This position requires the ability to speak, read and write Spanish in addition to English. Applicants will be required to pass a proficiency exam. Interviews. What's this Job All About? Office Assistant I - This is the entry to journey level class within the Office Assistant series. Employees within this class perform the full range of duties as assigned. Employees at this level may receive moderate instruction or assistance and work toward becoming proficient in the procedures and policies of the assigned work unit. Office Assistant II - The Office Assistant II represents the advanced journey level in this series. Duties might involve leading office support staff, demonstrating expertise in specialized programs or record keeping, and performing intricate clerical tasks independently. Individuals in this role display initiative and independent judgment within established policies. This class is typically filled through internal promotion or, for external candidates, requires prior administrative/clerical experience. Embracing the Colusa County Work Culture Our Core Values are more than just words, they’re a way of life here in the Behavioral Health Department. We know that departments with a strong culture & a higher purpose perform better in the long run. Do our values speak to you? Deliver WOW Through Service to Others & Our Community Embrace and Drive Change Be Adventurous, Creative, Open-Minded Pursue Growth and Learning Build Open and Honest Relationships with Communication Foster a Positive Team and Family Spirit Be Passionate and Determined Be Humble and Kind What are the benefits? A beautiful, safe community in which to work and serve. A caring, empathetic, & fun work family that you will be welcomed into - where we work hard, but play hard, too! A job with WORK-LIFE BALANCE A LIFETIME PAYCHECK (3% @ 60 for Classic Members and 2% @ 62 for New Members)- As long as you work for 5 years and vest in the CalPERS system, you will receive a retirement paycheck for the rest of your life. Authentically kind and engaged leadership who truly enjoy developing staff. Deferred Compensation PAID vacation, PAID holidays off, and PAID leave if you get sick. Vacation Parity - Previous service with a public agency counts towards vacation accrual at Colusa County. A public agency includes cities, counties, districts, military and similar entities. To learn more about vacation parity please see our benefit summary. COME WORK FOR THE COUNTY OF COLUSA: WE’RE WAITING FOR YOU! Supervision & Examples of Duties Supervision: Office Assistant I Receives general supervision from supervisory or management staff. Office Assistant II Receives general supervision from supervisory or management staff. May exercise functional and technical supervision over lower level clerical staff. Qualifications Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Office Assistant I Experience: Six (6) months of administrative/clerical experience. Training: Equivalent to completion of the twelfth grade. Office Assistant II Experience: Three years of responsible clerical experience which included public contact/customer service. Training : Equivalent to completion of the twelfth grade. Supplemental coursework or training in business administration or clerical is highly desired . Supplemental Information SALARY: (based on a 37.5-hour work week) Office Assistant I $2,718 - $4,253 Office Assistant II $2,857 - $4,697 The salary range above consists of 15 steps. Steps 1-6 are annual merit steps with approximately 5% difference between each step, based on successful performance. Steps 7-15 are additional merit steps, requiring 2 years of satisfactory performance at the previous step. Steps 7-14 provide 2.5% increases, while Step 15 offers a 5% increase. The final salary offered will depend on the applicant's experience and qualifications, ranging from steps 1 to 15. Colusa County offers an excellent benefit package. For a summary of benefits, please click here: 2024 Benefit Summary Closing Date/Time: 6/4/2024 11:59 PM Pacific
May 24, 2024
Full Time
Definition & Distinguishing Characteristics Are you organized, detail-oriented, and adept at multitasking? Do you enjoy providing administrative support and ensuring the smooth operation of an office? Join our team as an Office Assistant I/II in the Behavioral Health Department. At the County of Colusa, we seek compassionate individuals who also appreciate fun. We are a community-based, outpatient behavioral health clinic dedicated to serving our most vulnerable populations. Our leadership team is comprised of dynamic, team-oriented leaders who support staff success with the understanding that successful team members equate to outstanding client care. We want to see our community members become successful in reaching their goals, and we feel fortunate to be in a position to support them in this effort. So be sure to check on whether you’re aligned with our department values and culture. If you think you can see yourself delivering excellent customer service as a member of the Behavioral Health family, see the summary below & then check out the job description HERE . There is one position available that can be filled at any level depending on the qualifications of the successful applicant. This recruitment will be used to fill a current vacancy and establish an eligibility list to fill other openings without reposting. Selection Procedure The following is a tentative schedule of events that will occur as part of the selection process: Applications will be accepted from May 23, 2024, through June 6, 2024. Screening for minimum qualifications. Bilingual Exams. This position requires the ability to speak, read and write Spanish in addition to English. Applicants will be required to pass a proficiency exam. Interviews. What's this Job All About? Office Assistant I - This is the entry to journey level class within the Office Assistant series. Employees within this class perform the full range of duties as assigned. Employees at this level may receive moderate instruction or assistance and work toward becoming proficient in the procedures and policies of the assigned work unit. Office Assistant II - The Office Assistant II represents the advanced journey level in this series. Duties might involve leading office support staff, demonstrating expertise in specialized programs or record keeping, and performing intricate clerical tasks independently. Individuals in this role display initiative and independent judgment within established policies. This class is typically filled through internal promotion or, for external candidates, requires prior administrative/clerical experience. Embracing the Colusa County Work Culture Our Core Values are more than just words, they’re a way of life here in the Behavioral Health Department. We know that departments with a strong culture & a higher purpose perform better in the long run. Do our values speak to you? Deliver WOW Through Service to Others & Our Community Embrace and Drive Change Be Adventurous, Creative, Open-Minded Pursue Growth and Learning Build Open and Honest Relationships with Communication Foster a Positive Team and Family Spirit Be Passionate and Determined Be Humble and Kind What are the benefits? A beautiful, safe community in which to work and serve. A caring, empathetic, & fun work family that you will be welcomed into - where we work hard, but play hard, too! A job with WORK-LIFE BALANCE A LIFETIME PAYCHECK (3% @ 60 for Classic Members and 2% @ 62 for New Members)- As long as you work for 5 years and vest in the CalPERS system, you will receive a retirement paycheck for the rest of your life. Authentically kind and engaged leadership who truly enjoy developing staff. Deferred Compensation PAID vacation, PAID holidays off, and PAID leave if you get sick. Vacation Parity - Previous service with a public agency counts towards vacation accrual at Colusa County. A public agency includes cities, counties, districts, military and similar entities. To learn more about vacation parity please see our benefit summary. COME WORK FOR THE COUNTY OF COLUSA: WE’RE WAITING FOR YOU! Supervision & Examples of Duties Supervision: Office Assistant I Receives general supervision from supervisory or management staff. Office Assistant II Receives general supervision from supervisory or management staff. May exercise functional and technical supervision over lower level clerical staff. Qualifications Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Office Assistant I Experience: Six (6) months of administrative/clerical experience. Training: Equivalent to completion of the twelfth grade. Office Assistant II Experience: Three years of responsible clerical experience which included public contact/customer service. Training : Equivalent to completion of the twelfth grade. Supplemental coursework or training in business administration or clerical is highly desired . Supplemental Information SALARY: (based on a 37.5-hour work week) Office Assistant I $2,718 - $4,253 Office Assistant II $2,857 - $4,697 The salary range above consists of 15 steps. Steps 1-6 are annual merit steps with approximately 5% difference between each step, based on successful performance. Steps 7-15 are additional merit steps, requiring 2 years of satisfactory performance at the previous step. Steps 7-14 provide 2.5% increases, while Step 15 offers a 5% increase. The final salary offered will depend on the applicant's experience and qualifications, ranging from steps 1 to 15. Colusa County offers an excellent benefit package. For a summary of benefits, please click here: 2024 Benefit Summary Closing Date/Time: 6/4/2024 11:59 PM Pacific
CITY OF RIVERSIDE, CA
Riverside, CA, United States
The Position The City of Riverside's is looking for a dynamic individual to join their team to fill multiple vacancies in the Planning Division of the Community and Economic Development Department. The eligibility list established may be used to fill the current and/or upcoming vacancies within these classifications for up to six (6) months including upcoming vacancies. The Community & Economic Development Department is seeking the best and brightest planning professionals to join their Advance Planning, Current Planning, Historic Preservation, and Public Information teams committed to building a world-class City. The work environment is team-oriented, fast-paced, challenging, rewarding, and fun. The City values innovation, initiative, customer service, collaboration and community engagement. An ideal candidate, has experience in case review and evaluation, working with applicants, writing staff reposts and is comfortable with providing the public with information. Assistant Planner ($5,184.00 -$6,949.00 Monthly) This is the entry level professional classification in the Planning Series. Assistant Planner performs semi-professional level work in the field of urban planning. Typical work responsibilities include case writing, analysis, and public information, requiring the application of fundamental planning principles. Assignments are of moderate difficulty and within the design and procedural framework established by higher level management staff; however, as experience is acquired, the employee performs with substantial independence. Associate Planner ($6,210.00 - $8,322.00 Monthly) This is the journey level professional class in the Planning Series. Positions in this class are normally filled by advancement from the entry level professional classification of Assistant Planner or, when filled from the outside, require prior professional planning work experience. Work involves complex duties with increasing responsibility related to urban planning issues as professional knowledge and skills improve. The Associate Planner provides general guidance and direction to Assistant Planners, Planning Technicians and other administrative support staff. Work Performed Assistant Planner Duties may include, but are not limited to, the following: Provide customer service to the general public by providing information on Zoning and General Plan matters and development related case processing information; Perform office support relating to planning and permitting. Research, analyze and interpret social, economic, population and land use data and trends; Prepare written and graphic reports, for moderate to complex projects, and make recommendations on special studies pertaining to land use, zoning, housing, environmental and other planning matters; Research and draft ordinances for review with supervisor; Meet, communicate, and engage with property owners/applicants to answer questions related to their property and applications; Review re-zoning, variances, conditional use permits, design review, and other similar planning related applications; Prepare reports on planning applications and make recommendations on development permits; Review buildings plans, parcel maps, and subdivision proposals for compliance with appropriate regulations; Conduct field evaluations and assessments and provide feedback and information clarification; Prepare legal notices for public hearings; Prepare, compile, organize, and present reports and recommendations, with supervisor input, to the Development Review Committee, Planning Commission, and City Council; Perform other duties as assigned. Associate Planner Duties may include, but are not limited to, the following: Provide customer service to the general public by providing information on Zoning and General Plan matters and development related case processing information; Perform office support tasks relating to planning and permitting; Research, analyze and interpret complex social, economic, population and land use data and trends; Research and prepare new policies and processes to implement as part of Planning applications; Prepare written and graphic reports, for complex projects, and make recommendation on special studies pertaining to land use, zoning, housing, environmental and other planning matters; Research and draft ordinances for review with supervisor; Meet, communicate, and engage with property owners/applicants to answer questions related to their property and applications; Review General Plan Amendments, Specific Plan Amendments, re-zoning, variances, conditional use permits, design review, and other similar planning related applications; Prepare reports on complex planning applications and make recommendations on development permits; Prepare draft documents and required public notices, reports, and memos related to CEQA. Review buildings plans, parcel maps, and subdivision proposals for compliance with appropriate regulations; Conduct field evaluations and assessments and provide feedback and information clarification; Prepare legal notices to public hearings; Prepare, compile, organize, and present reports and recommendations for complex projects, with supervisor input, to the Development Review Committee, Planning Commission and City Council; Provide general guidance, training, and direction for Assistant Planner, Planning Technicians, and other administrative planning support staff; Perform other duties as assigned. Qualifications Assistant Planner: Education: Equivalent to a Bachelor's degree from an accredited college or university with major coursework in planning or a related field. Experience: One year of experience in a professional planning environment. Licenses and Certifications: Possession of, or ability to obtain, a valid appropriate Class "C" California Motor Vehicle Operator's License. Associate Planner: Education: Equivalent to a Bachelor's degree from an accredited college or university with major coursework in Planning or a closely related field. Experience: Two years of experience in a professional planning environment. Licenses and Certifications: Possession of, or ability to obtain, a valid appropriate Class "C" Motor Vehicle Operator's License. Highly Desired Qualifications: Experience managing City/Municipal (Current, Advanced, Historic Preservation) projects. Working knowledge of the California Environmental Quality Act. Experience in conveying Historic Preservation related information to the public. Experience applying the Secretary of the Interior's Standards for the Treatment of Historic Properties. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION : Completed Employment Application Completed Supplemental Questions Resume IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: A. An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . B. An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Mar 08, 2024
Full Time
The Position The City of Riverside's is looking for a dynamic individual to join their team to fill multiple vacancies in the Planning Division of the Community and Economic Development Department. The eligibility list established may be used to fill the current and/or upcoming vacancies within these classifications for up to six (6) months including upcoming vacancies. The Community & Economic Development Department is seeking the best and brightest planning professionals to join their Advance Planning, Current Planning, Historic Preservation, and Public Information teams committed to building a world-class City. The work environment is team-oriented, fast-paced, challenging, rewarding, and fun. The City values innovation, initiative, customer service, collaboration and community engagement. An ideal candidate, has experience in case review and evaluation, working with applicants, writing staff reposts and is comfortable with providing the public with information. Assistant Planner ($5,184.00 -$6,949.00 Monthly) This is the entry level professional classification in the Planning Series. Assistant Planner performs semi-professional level work in the field of urban planning. Typical work responsibilities include case writing, analysis, and public information, requiring the application of fundamental planning principles. Assignments are of moderate difficulty and within the design and procedural framework established by higher level management staff; however, as experience is acquired, the employee performs with substantial independence. Associate Planner ($6,210.00 - $8,322.00 Monthly) This is the journey level professional class in the Planning Series. Positions in this class are normally filled by advancement from the entry level professional classification of Assistant Planner or, when filled from the outside, require prior professional planning work experience. Work involves complex duties with increasing responsibility related to urban planning issues as professional knowledge and skills improve. The Associate Planner provides general guidance and direction to Assistant Planners, Planning Technicians and other administrative support staff. Work Performed Assistant Planner Duties may include, but are not limited to, the following: Provide customer service to the general public by providing information on Zoning and General Plan matters and development related case processing information; Perform office support relating to planning and permitting. Research, analyze and interpret social, economic, population and land use data and trends; Prepare written and graphic reports, for moderate to complex projects, and make recommendations on special studies pertaining to land use, zoning, housing, environmental and other planning matters; Research and draft ordinances for review with supervisor; Meet, communicate, and engage with property owners/applicants to answer questions related to their property and applications; Review re-zoning, variances, conditional use permits, design review, and other similar planning related applications; Prepare reports on planning applications and make recommendations on development permits; Review buildings plans, parcel maps, and subdivision proposals for compliance with appropriate regulations; Conduct field evaluations and assessments and provide feedback and information clarification; Prepare legal notices for public hearings; Prepare, compile, organize, and present reports and recommendations, with supervisor input, to the Development Review Committee, Planning Commission, and City Council; Perform other duties as assigned. Associate Planner Duties may include, but are not limited to, the following: Provide customer service to the general public by providing information on Zoning and General Plan matters and development related case processing information; Perform office support tasks relating to planning and permitting; Research, analyze and interpret complex social, economic, population and land use data and trends; Research and prepare new policies and processes to implement as part of Planning applications; Prepare written and graphic reports, for complex projects, and make recommendation on special studies pertaining to land use, zoning, housing, environmental and other planning matters; Research and draft ordinances for review with supervisor; Meet, communicate, and engage with property owners/applicants to answer questions related to their property and applications; Review General Plan Amendments, Specific Plan Amendments, re-zoning, variances, conditional use permits, design review, and other similar planning related applications; Prepare reports on complex planning applications and make recommendations on development permits; Prepare draft documents and required public notices, reports, and memos related to CEQA. Review buildings plans, parcel maps, and subdivision proposals for compliance with appropriate regulations; Conduct field evaluations and assessments and provide feedback and information clarification; Prepare legal notices to public hearings; Prepare, compile, organize, and present reports and recommendations for complex projects, with supervisor input, to the Development Review Committee, Planning Commission and City Council; Provide general guidance, training, and direction for Assistant Planner, Planning Technicians, and other administrative planning support staff; Perform other duties as assigned. Qualifications Assistant Planner: Education: Equivalent to a Bachelor's degree from an accredited college or university with major coursework in planning or a related field. Experience: One year of experience in a professional planning environment. Licenses and Certifications: Possession of, or ability to obtain, a valid appropriate Class "C" California Motor Vehicle Operator's License. Associate Planner: Education: Equivalent to a Bachelor's degree from an accredited college or university with major coursework in Planning or a closely related field. Experience: Two years of experience in a professional planning environment. Licenses and Certifications: Possession of, or ability to obtain, a valid appropriate Class "C" Motor Vehicle Operator's License. Highly Desired Qualifications: Experience managing City/Municipal (Current, Advanced, Historic Preservation) projects. Working knowledge of the California Environmental Quality Act. Experience in conveying Historic Preservation related information to the public. Experience applying the Secretary of the Interior's Standards for the Treatment of Historic Properties. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION : Completed Employment Application Completed Supplemental Questions Resume IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: A. An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . B. An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Assistant Athletics Director of Community Partnerships and Revenue Generation Intercollegiate Athletics Job #531729 First Review Date: Monday, October 16 2023 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #531729) Administrator I, Assistant Athletics Director of Community Partnerships and Revenue Generation, Salary Range: $3,750.00-$11,146.00 monthly. Anticipated hiring Range $5417-$6,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time/ benefited/exempt, 12-month pay plant position in the Athletics Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Partnership: The Cal Poly Humboldt Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket and sponsorship sales team in Arcata, CA. Cal Poly Humboldt has employed the services of Playfly Aspire because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Cal Poly Humboldt Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that Playfly Aspire brings to every partner. Cal Poly Humboldt Athletics and The Playfly Aspire encourage and value a diverse workforce and both are equal opportunity employers. Position Summary: In this position, as department head, the incumbent will oversee two areas of revenue generation. New and renewed sponsorship sales activation and fulfillment. New and renewed outbound and inbound ticket and club donation sales and retention. The Director has overall responsibility for generating new revenue, servicing existing ticket/club/sponsorship accounts, ensuring that ticket and sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies. This role requires someone who is highly motivated to contribute to the overall sales and service efforts, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. Key Responsibilities: Utilizing a nondiscriminatory approach that provides equal opportunity for employment and advancement, embracing and encouraging our employees’ differences, and championing an environment where every team member feels valued (25%): Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development. Run a profitable business operation while exceeding client expectations in revenue generation and customer service. Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate. Oversee sales of ticketed sports and club donations through outbound and inbound sales. Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers. Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages. Prospect and target new sales opportunities to include season tickets, group tickets. Provide excellent customer service to Cal Poly Humboldt fans. Develop and execute approved Annual Business Plan and Operating Budget. Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes. Lead in the development of ticket marketing, game promotions, and ticket pricing tactics. Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting. Manage a book of business of donors and season ticket holders. Track and report daily, weekly, and monthly sales figures and relevant accountability. Serve as a member of the external operations team. Hit and surpass annual sales goals, team and personal. Grow business each year. Advise and liaise with Campus Ticket Operations to assist in oversight, including but not limited to (25%): Day-to-day operations of the Athletic Ticket Office. Supervise and train ticket office and gameday staff for sales opportunities. Coordinate ticket seating locations for all athletic events. Create and implement Ticket Office policies and procedures following university policies, NCAA/CCAA audit guidelines, and state law. Interpret all guidelines regarding NCAA/CCAA rules and regulations concerning ticket sales and distribution, and communication with the Conference on ticket distributions. Develop and maintain relationships with off-campus representatives regarding any events held at the athletics venues, and serving as department liaison with students, faculty, staff, Alumni Association, and the general public. Sponsorship Sales and Activation (45%): Create key sales strategies and go-to-market plans that generate long-term revenue. Retain and grow existing partnerships while re-igniting historical community partnerships. Ownership of reporting and prospect pipeline in a way that communicates well to all stakeholders. Provide data driven reports to athletic leadership on a weekly basis. Manage and track all marketing inventory while creating new assets and owning the fulfillment process. Lead sponsorship sales presentations that execute against short and long-term department objectives. Create and deliver marketing contracts and agreements while adhering to campus policies and procedures. Provide corporate partners with traditional, digital, and other non-traditional media opportunities to bolster their own brands and garner maximum exposure through inventory such as in-venue signage; digital engagement including social media, the official athletics website, content, event sponsorships and promotion; corporate hospitality; television and radio game broadcasts and coaches’ shows. Assist with corporate hospitality, tickets, in-game promotions, and other activities. Provide Proof of Fulfillment for in-venue sponsorship elements. Prospect and relationship build with the idea of creating new corporate partner relationships. Hit and surpass annual sales goals. Develop and execute approved Annual Business and Sales Plan and Operating Budget. Other duties as assigned (5%) Knowledge, Skills, and Abilities Associated with this Position Include : Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented. Excellent communication, interpersonal, presentation, and listening skills. Strong organizational, administrative and time management skills. Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company. Ability to work well with others and confidence when taking initiative. Professional image and demeanor at all times. Available to work Athletic events including home games and special events in evenings and on weekends. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Minimum Qualifications: 3-5 years of sales experience required with a minimum of 2 years in Sales Leadership. Preferred Qualifications: 1 year Sponsorship Sales experience preferred. Experience with box office and ticket operations duties preferred, but not required. Bachelor’s degree is preferred but not required. Experience with ticketing software and CRM program preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for submitted application materials on Monday, October 16 2023. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: September 29, 2023 Initial Publication Date: September 14, 2023 Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Assistant Athletics Director of Community Partnerships and Revenue Generation Intercollegiate Athletics Job #531729 First Review Date: Monday, October 16 2023 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #531729) Administrator I, Assistant Athletics Director of Community Partnerships and Revenue Generation, Salary Range: $3,750.00-$11,146.00 monthly. Anticipated hiring Range $5417-$6,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time/ benefited/exempt, 12-month pay plant position in the Athletics Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Partnership: The Cal Poly Humboldt Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket and sponsorship sales team in Arcata, CA. Cal Poly Humboldt has employed the services of Playfly Aspire because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Cal Poly Humboldt Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that Playfly Aspire brings to every partner. Cal Poly Humboldt Athletics and The Playfly Aspire encourage and value a diverse workforce and both are equal opportunity employers. Position Summary: In this position, as department head, the incumbent will oversee two areas of revenue generation. New and renewed sponsorship sales activation and fulfillment. New and renewed outbound and inbound ticket and club donation sales and retention. The Director has overall responsibility for generating new revenue, servicing existing ticket/club/sponsorship accounts, ensuring that ticket and sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies. This role requires someone who is highly motivated to contribute to the overall sales and service efforts, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. Key Responsibilities: Utilizing a nondiscriminatory approach that provides equal opportunity for employment and advancement, embracing and encouraging our employees’ differences, and championing an environment where every team member feels valued (25%): Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development. Run a profitable business operation while exceeding client expectations in revenue generation and customer service. Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate. Oversee sales of ticketed sports and club donations through outbound and inbound sales. Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers. Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages. Prospect and target new sales opportunities to include season tickets, group tickets. Provide excellent customer service to Cal Poly Humboldt fans. Develop and execute approved Annual Business Plan and Operating Budget. Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes. Lead in the development of ticket marketing, game promotions, and ticket pricing tactics. Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting. Manage a book of business of donors and season ticket holders. Track and report daily, weekly, and monthly sales figures and relevant accountability. Serve as a member of the external operations team. Hit and surpass annual sales goals, team and personal. Grow business each year. Advise and liaise with Campus Ticket Operations to assist in oversight, including but not limited to (25%): Day-to-day operations of the Athletic Ticket Office. Supervise and train ticket office and gameday staff for sales opportunities. Coordinate ticket seating locations for all athletic events. Create and implement Ticket Office policies and procedures following university policies, NCAA/CCAA audit guidelines, and state law. Interpret all guidelines regarding NCAA/CCAA rules and regulations concerning ticket sales and distribution, and communication with the Conference on ticket distributions. Develop and maintain relationships with off-campus representatives regarding any events held at the athletics venues, and serving as department liaison with students, faculty, staff, Alumni Association, and the general public. Sponsorship Sales and Activation (45%): Create key sales strategies and go-to-market plans that generate long-term revenue. Retain and grow existing partnerships while re-igniting historical community partnerships. Ownership of reporting and prospect pipeline in a way that communicates well to all stakeholders. Provide data driven reports to athletic leadership on a weekly basis. Manage and track all marketing inventory while creating new assets and owning the fulfillment process. Lead sponsorship sales presentations that execute against short and long-term department objectives. Create and deliver marketing contracts and agreements while adhering to campus policies and procedures. Provide corporate partners with traditional, digital, and other non-traditional media opportunities to bolster their own brands and garner maximum exposure through inventory such as in-venue signage; digital engagement including social media, the official athletics website, content, event sponsorships and promotion; corporate hospitality; television and radio game broadcasts and coaches’ shows. Assist with corporate hospitality, tickets, in-game promotions, and other activities. Provide Proof of Fulfillment for in-venue sponsorship elements. Prospect and relationship build with the idea of creating new corporate partner relationships. Hit and surpass annual sales goals. Develop and execute approved Annual Business and Sales Plan and Operating Budget. Other duties as assigned (5%) Knowledge, Skills, and Abilities Associated with this Position Include : Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented. Excellent communication, interpersonal, presentation, and listening skills. Strong organizational, administrative and time management skills. Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company. Ability to work well with others and confidence when taking initiative. Professional image and demeanor at all times. Available to work Athletic events including home games and special events in evenings and on weekends. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Minimum Qualifications: 3-5 years of sales experience required with a minimum of 2 years in Sales Leadership. Preferred Qualifications: 1 year Sponsorship Sales experience preferred. Experience with box office and ticket operations duties preferred, but not required. Bachelor’s degree is preferred but not required. Experience with ticketing software and CRM program preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for submitted application materials on Monday, October 16 2023. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: September 29, 2023 Initial Publication Date: September 14, 2023 Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the City of Roseville in the role of Interpretive Services Program Assistant at the Maidu Museum & Historic Site. The Human Resources Department is accepting applications for the temporary and part-time positions of Interpretive Services Program Assistant in the Parks Recreation, & Libraries Department. This is a year-round position and is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year. The normal work schedule will vary and will include weekends and occasional evenings. There are two vacancies for this position. One position will be based at the Maidu Museum & Historic Site and the other position will be based at the Utility Exploration Center . The Interpretive Services Program Assistant greets and helps visitors at the front desk and gives educational programs at the site. The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. DEFINITION To perform a variety of duties related to conducting, planning, and coordinating interpretive programs at an assigned City museum or interpretive center. Examples of Duties EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Staff customer service desk of assigned facility; respond to customer inquiries about facility and city service; schedule and confirm tours, programs and workshops. Conduct a variety of interpretive programs including, but not limited to, exhibit tours, school programs, adult and youth programs, and summer camps. Collect fees for programs and services; conduct gift shop sales; reconcile cash drawer and receipts; record and deposit money. Assist in planning, promoting, organizing, leading and evaluating a variety of programs and activities. Perform inventory, stock rotation and verification of accuracy regarding vendor deliveries. Inspect assigned recreation facilities and/or equipment and recommend any necessary repair or maintenance work and supply needs. Receive and oversee the use of equipment and materials; care for and maintain equipment. Assist with supervision of assigned volunteers; monitor volunteers relative to assigned duties. Complete records and reports as required. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Promote and enforce safety procedures; render first aid and CPR, if certified, as required. Perform related duties as assigned. Minimum Qualifications Knowledge of: Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication. Basic methodology of organizing groups, programs, and services in an educational setting. Basic knowledge of arithmetic including addition, subtraction, multiplication, and division. Principles and techniques of first aid and CPR. Modern office equipment, methods, procedures and computer hardware and software. Ability to : On a continuous basis, know and understand operations and observe safety rules; walk long distances; intermittently interpret policies and procedures, and explain operations and problem solve issues for the public and with staff; participate with children in games and activities that involve bending, squatting, jumping, and reaching; lean, stoop, and bend to set up or break down equipment. Intermittently set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less. Plan, coordinate and conduct educational programs suited to the needs of the community. Make accurate mathematical computations. Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods. Communicate effectively and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified. Identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions. Maintain accurate and up-to-date records. Learn to operate a computer and cash register as necessary to perform job duties. Understand and carry out written and oral directions. Communicate tactfully with customers. Work outdoors in a variety of weather conditions. Experience and Training Experience : One (1) season paid or volunteer experience working as a docent/interpreter in a community interpretive/educational/museum or visitor center or in a position providing customer service is desirable. AND Training : Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Possession of a CPR and First Aid certificates within six (6) months of hire . Note: Minors may have preclusions or restrictions in duties assigned and licenses required pursuant to 29 CFR § 570. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Mar 07, 2024
Temporary
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the City of Roseville in the role of Interpretive Services Program Assistant at the Maidu Museum & Historic Site. The Human Resources Department is accepting applications for the temporary and part-time positions of Interpretive Services Program Assistant in the Parks Recreation, & Libraries Department. This is a year-round position and is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year. The normal work schedule will vary and will include weekends and occasional evenings. There are two vacancies for this position. One position will be based at the Maidu Museum & Historic Site and the other position will be based at the Utility Exploration Center . The Interpretive Services Program Assistant greets and helps visitors at the front desk and gives educational programs at the site. The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. DEFINITION To perform a variety of duties related to conducting, planning, and coordinating interpretive programs at an assigned City museum or interpretive center. Examples of Duties EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Staff customer service desk of assigned facility; respond to customer inquiries about facility and city service; schedule and confirm tours, programs and workshops. Conduct a variety of interpretive programs including, but not limited to, exhibit tours, school programs, adult and youth programs, and summer camps. Collect fees for programs and services; conduct gift shop sales; reconcile cash drawer and receipts; record and deposit money. Assist in planning, promoting, organizing, leading and evaluating a variety of programs and activities. Perform inventory, stock rotation and verification of accuracy regarding vendor deliveries. Inspect assigned recreation facilities and/or equipment and recommend any necessary repair or maintenance work and supply needs. Receive and oversee the use of equipment and materials; care for and maintain equipment. Assist with supervision of assigned volunteers; monitor volunteers relative to assigned duties. Complete records and reports as required. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Promote and enforce safety procedures; render first aid and CPR, if certified, as required. Perform related duties as assigned. Minimum Qualifications Knowledge of: Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication. Basic methodology of organizing groups, programs, and services in an educational setting. Basic knowledge of arithmetic including addition, subtraction, multiplication, and division. Principles and techniques of first aid and CPR. Modern office equipment, methods, procedures and computer hardware and software. Ability to : On a continuous basis, know and understand operations and observe safety rules; walk long distances; intermittently interpret policies and procedures, and explain operations and problem solve issues for the public and with staff; participate with children in games and activities that involve bending, squatting, jumping, and reaching; lean, stoop, and bend to set up or break down equipment. Intermittently set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less. Plan, coordinate and conduct educational programs suited to the needs of the community. Make accurate mathematical computations. Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods. Communicate effectively and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified. Identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions. Maintain accurate and up-to-date records. Learn to operate a computer and cash register as necessary to perform job duties. Understand and carry out written and oral directions. Communicate tactfully with customers. Work outdoors in a variety of weather conditions. Experience and Training Experience : One (1) season paid or volunteer experience working as a docent/interpreter in a community interpretive/educational/museum or visitor center or in a position providing customer service is desirable. AND Training : Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Possession of a CPR and First Aid certificates within six (6) months of hire . Note: Minors may have preclusions or restrictions in duties assigned and licenses required pursuant to 29 CFR § 570. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Service Program Assistant (SSPA) vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. We are looking for someone who is: Highly organized and detail-oriented Able to thrive in a customer-focused environment Adaptable to change and able to adjust priorities to serve the needs of the community Able to demonstrate empathy in difficult or complex circumstances Able to work effectively with various community stakeholders What you will typically be responsible for: Conducting Interviews with applicants to determine eligibility and the need for public social programs and services Assisting with the completion of applications and declaration forms upon which eligibility decisions are based Performing case reviews to assess case accuracy ensuring Federal, State, and County regulations and policies are met Initiating procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs Providing information and making routine referrals to resources available through the County and community Maintaining case records and preparing detailed reports A few reasons you might love this job: You will work in a fast-paced environment You will have opportunities for promotional growth You will have a daily impact by providing assistance to vulnerable members of the community A few challenges you might face in this job : You will work on multiple assignments with competing deadlines You will be expected to process a high volume of work You may deal with difficult individuals Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Mathematical Facility : Performing computations and solving mathematical problems Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Self-Management : Showing personal organization, self-discipline, and dependability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships Teamwork : Collaborating with others to achieve shared goals To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Licensed Required: Possession of a valid California Motor Vehicle Operator’s License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma or G.E.D. equivalency or a high school proficiency certification. Experience : Six (6) months of full-time experience in a classification in a California County with the responsibility for public assistance eligibility determination. Selection Process 1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Mathematical Facility, Adaptability, Attention to Detail, Displaying Ownership, Self-Management and Writing. (Weighted 100%). Tentative Dates: The Online Multiple-Choice Test is tentatively scheduled to take place during the week of 1/4/2024-1/9/2024. The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. 3. Hiring Interview The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 07, 2024
Full Time
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Service Program Assistant (SSPA) vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. We are looking for someone who is: Highly organized and detail-oriented Able to thrive in a customer-focused environment Adaptable to change and able to adjust priorities to serve the needs of the community Able to demonstrate empathy in difficult or complex circumstances Able to work effectively with various community stakeholders What you will typically be responsible for: Conducting Interviews with applicants to determine eligibility and the need for public social programs and services Assisting with the completion of applications and declaration forms upon which eligibility decisions are based Performing case reviews to assess case accuracy ensuring Federal, State, and County regulations and policies are met Initiating procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs Providing information and making routine referrals to resources available through the County and community Maintaining case records and preparing detailed reports A few reasons you might love this job: You will work in a fast-paced environment You will have opportunities for promotional growth You will have a daily impact by providing assistance to vulnerable members of the community A few challenges you might face in this job : You will work on multiple assignments with competing deadlines You will be expected to process a high volume of work You may deal with difficult individuals Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Mathematical Facility : Performing computations and solving mathematical problems Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Self-Management : Showing personal organization, self-discipline, and dependability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships Teamwork : Collaborating with others to achieve shared goals To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Licensed Required: Possession of a valid California Motor Vehicle Operator’s License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma or G.E.D. equivalency or a high school proficiency certification. Experience : Six (6) months of full-time experience in a classification in a California County with the responsibility for public assistance eligibility determination. Selection Process 1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Mathematical Facility, Adaptability, Attention to Detail, Displaying Ownership, Self-Management and Writing. (Weighted 100%). Tentative Dates: The Online Multiple-Choice Test is tentatively scheduled to take place during the week of 1/4/2024-1/9/2024. The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. 3. Hiring Interview The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/11/24, 4/15/24, 5/13/24, 6/17/24 (Final) Under general supervision, the Assistant Planner performs analytical planning and environmental work in the administration and development of community and general plans, zoning regulations and environmental documents; explains the planning program, policies, local ordinances and State and Federal regulations to the public. Examples of Knowledge and Abilities Knowledge of Applicable federal, state and local laws, codes, ordinances, regulations, policies, and procedures related to urban planning, environmental regulations, and community development Various aspects of human ecological relationships Principles, practices, and techniques of urban and regional planning Principles and practices of governmental planning with particular reference to urbanizing areas Trends and statistics affecting community planning The State Planning, Zoning and Land Use laws, Subdivision Map Act, California Environmental Quality Act, National Environmental Policy Act, and pertinent County ordinances such as the Zoning Code Statistics and graphic presentation techniques Basic principles of urban planning Basic research and statistical methods and procedures Principles, practices and techniques of drafting and graphic design Procedures for gathering land use data Public speaking and presentation techniques Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Collect, compile, analyze and interpret data pertaining to planning, environmental, land use and zoning issues Prepare technical and statistical documents Prepare required maps and other graphical material Evaluate statistical data and present facts and conclusions Develop and maintain cooperative, effective working relationships with the public, community groups, and other government agencies Communicate clearly and concisely, both verbally and in writing Make effective presentations and respond to questions from various groups, including boards, committees, and the public Interpret and apply applicable federal, state, and local laws, codes, regulations, policies and procedures Keep accurate records and prepare clear and concise reports Formulate options and make recommendations based on data and information collected Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Use current technologies, tools and equipment to achieve program goals Employment Qualifications Minimum Qualifications Either: 1. Three years of full-time paid experience employed by the County of Sacramento in the class of Planning Technician. Or: 2 . A Bachelor's Degree or higher from an accredited college or university in public administration, ecological studies, environmental planning and management, environmental studies, geography, natural resources, urban or regional planning or other field closely related to the intent of the class. Or: 3. Four years of full-time paid professional experience in environmental, urban and/or regional planning which must have included performing one of the following kinds of planning activities associated with a planning agency: comprehensive, regional, area, or community planning; public infrastructure environmental analysis; plan/proposal review; general plan amendments; CEQA/NEPA document preparation; zoning; land division; housing administration; information services; urban renewal; or planning administration. Note: Related fields above may include archaeology, anthropology, architectural history, biology, botany, business administration, climatology, economics, engineering, geology, historic preservation, hydrology, political science, range management, recreation administration (outdoor resource management), watershed management, and wildlife management. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Driver's License : A valid California Driver License, Class C or higher is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Abilities: While most work will be in an office setting, incumbents will occasionally visit sites of proposed development, construction sites, etc. and be required to: Walk and stand for long periods of time. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: While most work will be in an office setting, incumbents will occasionally visit sites of proposed development, construction sites, etc. and be required to: Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Work on rough, uneven terrain. Work in loud or noisy areas. Work near vehicular traffic. Work around dirt, dust, fumes and/or odors. Work around machinery and equipment with moving parts. Work in potentially hazardous areas. Background/Criminal History : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 6/17/2024 5:00 PM Pacific
Mar 07, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/11/24, 4/15/24, 5/13/24, 6/17/24 (Final) Under general supervision, the Assistant Planner performs analytical planning and environmental work in the administration and development of community and general plans, zoning regulations and environmental documents; explains the planning program, policies, local ordinances and State and Federal regulations to the public. Examples of Knowledge and Abilities Knowledge of Applicable federal, state and local laws, codes, ordinances, regulations, policies, and procedures related to urban planning, environmental regulations, and community development Various aspects of human ecological relationships Principles, practices, and techniques of urban and regional planning Principles and practices of governmental planning with particular reference to urbanizing areas Trends and statistics affecting community planning The State Planning, Zoning and Land Use laws, Subdivision Map Act, California Environmental Quality Act, National Environmental Policy Act, and pertinent County ordinances such as the Zoning Code Statistics and graphic presentation techniques Basic principles of urban planning Basic research and statistical methods and procedures Principles, practices and techniques of drafting and graphic design Procedures for gathering land use data Public speaking and presentation techniques Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Collect, compile, analyze and interpret data pertaining to planning, environmental, land use and zoning issues Prepare technical and statistical documents Prepare required maps and other graphical material Evaluate statistical data and present facts and conclusions Develop and maintain cooperative, effective working relationships with the public, community groups, and other government agencies Communicate clearly and concisely, both verbally and in writing Make effective presentations and respond to questions from various groups, including boards, committees, and the public Interpret and apply applicable federal, state, and local laws, codes, regulations, policies and procedures Keep accurate records and prepare clear and concise reports Formulate options and make recommendations based on data and information collected Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Use current technologies, tools and equipment to achieve program goals Employment Qualifications Minimum Qualifications Either: 1. Three years of full-time paid experience employed by the County of Sacramento in the class of Planning Technician. Or: 2 . A Bachelor's Degree or higher from an accredited college or university in public administration, ecological studies, environmental planning and management, environmental studies, geography, natural resources, urban or regional planning or other field closely related to the intent of the class. Or: 3. Four years of full-time paid professional experience in environmental, urban and/or regional planning which must have included performing one of the following kinds of planning activities associated with a planning agency: comprehensive, regional, area, or community planning; public infrastructure environmental analysis; plan/proposal review; general plan amendments; CEQA/NEPA document preparation; zoning; land division; housing administration; information services; urban renewal; or planning administration. Note: Related fields above may include archaeology, anthropology, architectural history, biology, botany, business administration, climatology, economics, engineering, geology, historic preservation, hydrology, political science, range management, recreation administration (outdoor resource management), watershed management, and wildlife management. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Driver's License : A valid California Driver License, Class C or higher is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Abilities: While most work will be in an office setting, incumbents will occasionally visit sites of proposed development, construction sites, etc. and be required to: Walk and stand for long periods of time. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: While most work will be in an office setting, incumbents will occasionally visit sites of proposed development, construction sites, etc. and be required to: Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Work on rough, uneven terrain. Work in loud or noisy areas. Work near vehicular traffic. Work around dirt, dust, fumes and/or odors. Work around machinery and equipment with moving parts. Work in potentially hazardous areas. Background/Criminal History : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 6/17/2024 5:00 PM Pacific
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description OFFICE ASSISTANT (PART-TIME) Regular Part-Time Employment Opportunity (30 hours per week) The list established from this recruitment will be used for the Library and Recreation Services Department and may also be used to fill vacancies in Departments throughout the City. The final filing date is Tuesday, June 11, 2024 at 5:00 pm or after receiving 100 qualified applications, whichever is first. Under general supervision of an assigned supervisor, performs a variety of general clerical work; and performs related work as required. DISTINGUISHING CHARACTERISTICS The Office Assistant is the entry-level for this job series. The Office Assistant classification is distinguished from the Staff Office Assistant in that the Office Assistant works with a high level of structure with little deviation from predetermined job routine, the contacts are primarily with other departments or the public where ordinary courtesy and tact are needed, there is minimal contact with confidential data, and the duties may not require significant operation of a particular type of equipment. Essential Job Functions (May include, but are not limited to, the following): Types letters and other materials from rough draft, marginal notes or verbal instructions and proofreads documents; prepares letters and notices. Maintains files where discretion may be involved in assigning items to their proper location. Posts information from standardized media to control records. Computes and extends figures. Checks forms, records, reports and other materials for accuracy, completeness and confirmation with established procedures. Maintains office supplies. Answers inquiries and gives out information concerning standards, procedures and programs. Assists the public with reserving and renting City facilities; registers customers for classes. Prepares data for computer input and checks output. Searches records to obtain information. Prepares requisitions and partial receiving reports. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper, books and documents weighing up to 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent AND One year of responsible clerical experience. Knowledge of: Proper English usage, grammar, punctuation and spelling. Alpha numeric filing and retrieval, systems Office methods, procedures, software and equipment. Principles and practices of customer service. Business letter writing and report preparation. Ability to: Perform routine business mathematical calculations. Sort and categorize materials. Read and interpret forms. Operate a computer using word processing and business software and other office equipment. Compose general correspondence and letters and take meeting minutes. Develops and maintains filing systems. Compose general correspondence, letters and takes meeting minutes. Learn the operation, policy and procedures of the assigned department. Understand and follow written and oral instructions. Communicate effectively, orally and in writing. Establish and maintain and promote positive and effective working relationships with employees, and other agencies and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities to meet deadlines. Observe safety principles and work in a safe manner. Willingness to: Occasionally work varying hours or on weekends and holidays. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternate transportation as approved by the appointing authority and a safe driving record. DESIRABLE QUALIFICATIONS Clerical experience in a governmental agency. Application and Selection Process APPLICATION PROCESS The application period closes on Tuesday, June 11, 2024, or after receiving 100 qualified applicants, whichever is first (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the written examination process scheduled for Friday, July 12, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Summary of Service Employees International Union, Local 521 (SEIU). For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association (For Full Time Positions) SEA Benefits Summary of Service Employees International Union, Local 521 (For Part Time Positions) SEIU Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 6/11/2024 5:00 PM Pacific
May 22, 2024
Part Time
Description OFFICE ASSISTANT (PART-TIME) Regular Part-Time Employment Opportunity (30 hours per week) The list established from this recruitment will be used for the Library and Recreation Services Department and may also be used to fill vacancies in Departments throughout the City. The final filing date is Tuesday, June 11, 2024 at 5:00 pm or after receiving 100 qualified applications, whichever is first. Under general supervision of an assigned supervisor, performs a variety of general clerical work; and performs related work as required. DISTINGUISHING CHARACTERISTICS The Office Assistant is the entry-level for this job series. The Office Assistant classification is distinguished from the Staff Office Assistant in that the Office Assistant works with a high level of structure with little deviation from predetermined job routine, the contacts are primarily with other departments or the public where ordinary courtesy and tact are needed, there is minimal contact with confidential data, and the duties may not require significant operation of a particular type of equipment. Essential Job Functions (May include, but are not limited to, the following): Types letters and other materials from rough draft, marginal notes or verbal instructions and proofreads documents; prepares letters and notices. Maintains files where discretion may be involved in assigning items to their proper location. Posts information from standardized media to control records. Computes and extends figures. Checks forms, records, reports and other materials for accuracy, completeness and confirmation with established procedures. Maintains office supplies. Answers inquiries and gives out information concerning standards, procedures and programs. Assists the public with reserving and renting City facilities; registers customers for classes. Prepares data for computer input and checks output. Searches records to obtain information. Prepares requisitions and partial receiving reports. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper, books and documents weighing up to 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent AND One year of responsible clerical experience. Knowledge of: Proper English usage, grammar, punctuation and spelling. Alpha numeric filing and retrieval, systems Office methods, procedures, software and equipment. Principles and practices of customer service. Business letter writing and report preparation. Ability to: Perform routine business mathematical calculations. Sort and categorize materials. Read and interpret forms. Operate a computer using word processing and business software and other office equipment. Compose general correspondence and letters and take meeting minutes. Develops and maintains filing systems. Compose general correspondence, letters and takes meeting minutes. Learn the operation, policy and procedures of the assigned department. Understand and follow written and oral instructions. Communicate effectively, orally and in writing. Establish and maintain and promote positive and effective working relationships with employees, and other agencies and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities to meet deadlines. Observe safety principles and work in a safe manner. Willingness to: Occasionally work varying hours or on weekends and holidays. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternate transportation as approved by the appointing authority and a safe driving record. DESIRABLE QUALIFICATIONS Clerical experience in a governmental agency. Application and Selection Process APPLICATION PROCESS The application period closes on Tuesday, June 11, 2024, or after receiving 100 qualified applicants, whichever is first (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the written examination process scheduled for Friday, July 12, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Summary of Service Employees International Union, Local 521 (SEIU). For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association (For Full Time Positions) SEA Benefits Summary of Service Employees International Union, Local 521 (For Part Time Positions) SEIU Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 6/11/2024 5:00 PM Pacific
TEXAS PARKS AND WILDLIFE
Calliham, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Assistant Park/Historic Site Superintendent I-IV Army 11A Assistant Park/Historic Site Superintendent I-IV Navy 641X Assistant Park/Historic Site Superintendent I-IV Coast Guard No Military Crosswalk. Qualified veterans are encouraged to apply. Assistant Park/Historic Site Superintendent I-IV Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Assistant Park/Historic Site Superintendent I-IV Air Force 10C0, 30C0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jose Uribe , (361) 786-3868 PHYSICAL WORK ADDRESS: TPWD Choke Canyon State Park, 358 Recreation Road 8, Calliham, Texas 78007 GENERAL DESCRIPTION Under the direction of the Park Superintendent, this position performs highly complex (senior-level) assistant park/historic site management work and is responsible for the preservation, protection, interpretation, operation and maintenance of Choke Canyon State Park. Responsibilities include, but are not limited to: assisting in strategic operational planning including community engagement, developing, implementing and coordinating interpretive opportunities, environmental education and community outreach programs, marketing and promotion, organization of special events, customer service, public relations, volunteer development and coordination of partnerships. Supervises, trains, schedules, motivates and evaluates employees and volunteer workers. Oversees and conducts cultural and natural resource stewardship, financial management, budget planning, preparation and monitoring, revenue management, human resources management and security and safety programs. Oversees and performs maintenance and repairs of facilities, grounds and equipment. Assists in the enforcement of the rules and regulations, park and visitor safety. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Salary range is limited to a commissioned officers in the park management track prior to 9/1/2020. State Park Law Enforcement career ladder eligibility requirements must be met to advance from the base rate-of-pay. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: Three years experience in (1) natural/cultural resource management; or (2) interpretation or education; or (3) general maintenance; or (4) public safety; or (5) promotions or public relations or marketing; One year experience as a supervisor or a team leader. NOTE: Experience may have occurred concurrently. Licensure: Applicant must possess a valid State driver's license. ACCEPTABLE SUBSTITUTIONS Education: Texas Parks and Wildlife Department (TPWD) employees hired prior to January 1, 1998, with no break in service and with a minimum of sixty semester hours earned may substitute two years of TPWD experience in park management, supervision or operations for the required degree. PREFERRED QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree in Park Administration, Recreation and Parks, Wildlife/Fisheries Science, Natural and/or Cultural Resource Management, Forestry, Biology, Anthropology, Archeology or History. Experience: Two years customer service experience; Experience as a park manager; Experience in revenue or budget management; Experience in natural or cultural resource management, general maintenance, public safety, promotions or public relations or marketing. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of all phases of park administration and operations; Knowledge of park operations and maintenance practices; Knowledge of public relations with ability to develop beneficial relationships and promotional partnerships with volunteer groups and other outside agencies and organizations; Knowledge of natural and cultural resource management practices; Knowledge of basic mathematics; Skill in using MS Word, Excel, PowerPoint and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in personnel management with ability to effectively supervise employees while maintaining and fostering a team environment; Skill in conflict resolution and customer service procedures; Skill in making independent, sound and timely decisions; Skill in research, development and implementation of interpretive programs and/or environmental education; Skill in developing beneficial community partnerships; Skill in training others; Skill in planning, assigning and/or supervising the work of others; Ability to resolve conflicts, solve problems and increase productivity while fostering a harmonious team oriented work environment; Ability to develop marketing and promotional activities and special events; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to maintain confidentiality; Ability to work independently with little or no supervision; Ability to complete correspondence, reports, presentations and special assignments; Ability to handle complaints, emergencies, stressful situations, and large groups of people; Ability to communicate with the public in intense situations with a positive and professional demeanor; Ability to develop and maintain financial systems, accountability of budgets, revenue collections, expenditure systems and purchasing, inventories and agency property; Ability to interpret and enforce park rules and regulations in a fair, consistent and professional manner; Ability to coordinate maintenance, repair, or construction of park facilities and grounds as well as maintenance/repair of equipment; Ability to perform manual labor including, lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation public park with overnight camping; Required to work 40 hours per week, includes flexible schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to perform work outdoors, occasionally in adverse weather conditions; Required to respond to emergencies and on-call situations; Required to work overtime as necessary; Required to perform manual labor including, lifting supplies and materials up to 50 lbs.; May be required to operate a State vehicle; On-site in State housing is available with a monthly deduction in the amount of $219.78. Housing rate is established by TPWD policy, calculated using federal guidelines, and may change according to market value. Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 29, 2024, 11:59:00 PM
May 16, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Assistant Park/Historic Site Superintendent I-IV Army 11A Assistant Park/Historic Site Superintendent I-IV Navy 641X Assistant Park/Historic Site Superintendent I-IV Coast Guard No Military Crosswalk. Qualified veterans are encouraged to apply. Assistant Park/Historic Site Superintendent I-IV Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Assistant Park/Historic Site Superintendent I-IV Air Force 10C0, 30C0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jose Uribe , (361) 786-3868 PHYSICAL WORK ADDRESS: TPWD Choke Canyon State Park, 358 Recreation Road 8, Calliham, Texas 78007 GENERAL DESCRIPTION Under the direction of the Park Superintendent, this position performs highly complex (senior-level) assistant park/historic site management work and is responsible for the preservation, protection, interpretation, operation and maintenance of Choke Canyon State Park. Responsibilities include, but are not limited to: assisting in strategic operational planning including community engagement, developing, implementing and coordinating interpretive opportunities, environmental education and community outreach programs, marketing and promotion, organization of special events, customer service, public relations, volunteer development and coordination of partnerships. Supervises, trains, schedules, motivates and evaluates employees and volunteer workers. Oversees and conducts cultural and natural resource stewardship, financial management, budget planning, preparation and monitoring, revenue management, human resources management and security and safety programs. Oversees and performs maintenance and repairs of facilities, grounds and equipment. Assists in the enforcement of the rules and regulations, park and visitor safety. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Salary range is limited to a commissioned officers in the park management track prior to 9/1/2020. State Park Law Enforcement career ladder eligibility requirements must be met to advance from the base rate-of-pay. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: Three years experience in (1) natural/cultural resource management; or (2) interpretation or education; or (3) general maintenance; or (4) public safety; or (5) promotions or public relations or marketing; One year experience as a supervisor or a team leader. NOTE: Experience may have occurred concurrently. Licensure: Applicant must possess a valid State driver's license. ACCEPTABLE SUBSTITUTIONS Education: Texas Parks and Wildlife Department (TPWD) employees hired prior to January 1, 1998, with no break in service and with a minimum of sixty semester hours earned may substitute two years of TPWD experience in park management, supervision or operations for the required degree. PREFERRED QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree in Park Administration, Recreation and Parks, Wildlife/Fisheries Science, Natural and/or Cultural Resource Management, Forestry, Biology, Anthropology, Archeology or History. Experience: Two years customer service experience; Experience as a park manager; Experience in revenue or budget management; Experience in natural or cultural resource management, general maintenance, public safety, promotions or public relations or marketing. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of all phases of park administration and operations; Knowledge of park operations and maintenance practices; Knowledge of public relations with ability to develop beneficial relationships and promotional partnerships with volunteer groups and other outside agencies and organizations; Knowledge of natural and cultural resource management practices; Knowledge of basic mathematics; Skill in using MS Word, Excel, PowerPoint and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in personnel management with ability to effectively supervise employees while maintaining and fostering a team environment; Skill in conflict resolution and customer service procedures; Skill in making independent, sound and timely decisions; Skill in research, development and implementation of interpretive programs and/or environmental education; Skill in developing beneficial community partnerships; Skill in training others; Skill in planning, assigning and/or supervising the work of others; Ability to resolve conflicts, solve problems and increase productivity while fostering a harmonious team oriented work environment; Ability to develop marketing and promotional activities and special events; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to maintain confidentiality; Ability to work independently with little or no supervision; Ability to complete correspondence, reports, presentations and special assignments; Ability to handle complaints, emergencies, stressful situations, and large groups of people; Ability to communicate with the public in intense situations with a positive and professional demeanor; Ability to develop and maintain financial systems, accountability of budgets, revenue collections, expenditure systems and purchasing, inventories and agency property; Ability to interpret and enforce park rules and regulations in a fair, consistent and professional manner; Ability to coordinate maintenance, repair, or construction of park facilities and grounds as well as maintenance/repair of equipment; Ability to perform manual labor including, lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation public park with overnight camping; Required to work 40 hours per week, includes flexible schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to perform work outdoors, occasionally in adverse weather conditions; Required to respond to emergencies and on-call situations; Required to work overtime as necessary; Required to perform manual labor including, lifting supplies and materials up to 50 lbs.; May be required to operate a State vehicle; On-site in State housing is available with a monthly deduction in the amount of $219.78. Housing rate is established by TPWD policy, calculated using federal guidelines, and may change according to market value. Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 29, 2024, 11:59:00 PM
The City of Menlo Park is a great place to work! We are now accepting applications for Program Assistant - Recreation and Community Programs. Program Assistants support a wide variety of programs including recreation centers, gymnasium and sports, youth camps, administrative offices, and senior center programs. This is an exceptional job opportunity for enthusiastic and skilled applicants to join the City of Menlo Park team and work with an outstanding local government. The City of Menlo Park currently has one (1) full-time Program Assistant position available immediately with assignment focused on recreation center and sports programs. This full-time position offers interesting and rewarding work experience, a competitive benefits package, and potential advancement opportunities for highly skilled applicants who are committed to continuous improvement and professional excellence. In addition to the current opportunity, this recruitment will be used to establish the eligibility list for Program Assistants. Interested candidates must apply now in order to be considered for placement in current and future positions in this classification. Additional full-time openings are anticipated to become available in the future to support additional programs including: Senior center programs Children and youth programs Community center operations Administrative office support The Department The Library and Community Services department is responsible for providing excellent customer service through recreational, educational, and cultural programs for children, adults and seniors. Our facilities include 221 acres of parkland distributed among 13 parks, two libraries, two community centers, two public pools, three childcare centers, two gymnasiums, and one gymnastics center. Included in the parks and recreation areas are tennis and pickleball courts, dog parks, softball diamonds, picnic areas, playgrounds, soccer fields, a skate park, shared use of a performing arts center and open space. The City of Menlo Park is preparing to open a state-of-the-art new facility that will incorporate a community center, gymnasium, aquatics center, senior center, youth center, and branch library in 2024. Job Description URL: https://menlopark.gov/files/sharedassets/public/v/1/administrative-services/documents/human-resources/job-classifications/seiu/program-assistant.pdf Ideal Candidate Desired knowledge, skills, and abilities for the position include but are not limited to: Excellent customer service and interpersonal skills Ability to learn and adapt to change environments Attention to detail Ability to communicate City policy verbally and in writing Accuracy in handling transactions (credit card, cash, check) Ability to learn customer relations management software platform data entry and reporting Strong computer skills including Microsoft Office programs Strong administrative skills including accounts payable and receivable Ability to successfully provide program and administrative support to the Recreation Coordinator and Library and Community Services Supervisor with recreation, sports, and other public services Ability to seamlessly balance day-to-day tasks with long-term and seasonal projects Examples of typical job functions (illustrative only) Participates in the day-to-day operations of assigned programs and services; plans, coordinates, and leads activities, classes, and special events; sets up and takes down tables, chairs, and equipment for classes, activities, events, and meetings; provides training, orientation, and guidance to program participants, staff, and volunteers. Serves as a liaison to participants, staff, and community organizations; provides presentations, information, and assistance regarding assigned programs and services; receives and responds to complaints and questions relating to assigned area of responsibility; communicates trends and issues to staff as appropriate. Acts as a program representative with external organizations to relay or obtain relevant information regarding program activities; coordinates department services and activities with other City departments, staff, and outside agencies. Serves as back-up for the program supervisor or coordinator in his or her absence. Prepares, assembles, copies, collates, and distributes a variety of program specific information, forms, records, and data as requested, including packets and other informational materials. Prepares, reviews, updates, and maintains a variety of program documents, records, reports, and files including updating the website; gathers and compiles information and data for reports; ensures proper filing of copies in program or central files. Maintains and updates program record systems and specialized databases; enters and updates information with program activity, program information, and report summaries; retrieves information from systems and specialized databases as required. Composes, types, edits, and proofreads a variety of documents, including forms, memos, and correspondence for program staff; checks draft documents for punctuation, spelling, and grammar; makes or suggests corrections. Responds to requests for information; assists in interpreting and applying regulations, policies, procedures, systems, rules, and precedents in response to inquiries. Prepares and processes forms and records, such as requests for payments, purchase orders, invoices, credit card statements, work orders, and timesheets. Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies program policies and procedures in determining completeness of applications, records, and files. May register participants, collect payments, deposit funds, and schedule activities or track usage of facilities, as well as ensuring all appropriate paperwork is on file and complete. May oversee temporary staff, contractors, and volunteers during special events, classes, programs, and recreational activities including hiring, scheduling, training, and day-to-day oversight. Performs related duties as assigned. Minimum Qualifications Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade Two (2) years of experience working in a recreation, community services, library, and/or special education environment as well as administrative support experience. Bachelor's degree in recreation, social services, library services, child care or related field preferred. Possession of, or ability to obtain, a valid California Driver's License by time of appointment. For certain positions in Community Services, ability to obtain American Red Cross First Aid Certificate and CPR Certificate. Must maintain and renew certification per the American Red Cross guidelines. Benefits The City offers an excellent benefit package consisting of: Health Insurance: City contribution up to $2,655 per month towards a Cafeteria Plan which can be used to purchase medical insurance and participate in a flexible spending account for health care and/or child care reimbursement Dental: City-paid coverage for employee and dependents Vision: City-paid coverage for employee and dependents Vacation: 88 - 176 hours of vacation leave accrual each year, depending on length of service Sick Leave: 96 hours of sick leave accrued each year Holidays: 11 official holidays; 34 hours of floating holiday time per year; 8 “Day of Reflection” hours per year in recognition of holidays of individual and community importance Retirement: CalPERS: For classic members 2.0% @ 60 formula. For all others, 2.0% @ 62 formula. Deferred Compensation: Voluntary participation in City Plans. Life Insurance: City-paid policy equal to 1.5 times regular annual wage Long Term Disability: City-paid coverage Educational leave and tuition reimbursement A City-paid Caltrain GoPass. The Menlo Park campus is centrally located within walking distance from Caltrain and downtown Menlo Park. A City-paid BayPass. This pilot program offers employees unlimited travel in 2024 for both work and personal trips on 25 Bay Area transit agencies that use the Clipper card. A transportation allowance program provides employees with $1.50 per day when they walk, bicycle or carpool to work at least once per week. Employees are provided with access to an on-site gym at no cost. For additional benefit information, visit www.menlopark.gov and review the City of Menlo Park and SEIU Memorandum of Understanding. Special Instructions IMPORTANT: Please be sure to fill out the required City application completely, including all relevant work experience. Applications with “See Resume” as a substitution for the work experience description and/or unclear past employment information will not be considered. The deadline for this announcement is Sunday, June 2, 2024. Applications will be screened according to the qualifications outlined in this announcement. Not all applications which may meet the minimum requirements will proceed to the next phase of the recruitment process. If 25 or fewer applications are received, the eligibility list will be established based on application review. If 26 or more applications are received, the most qualified candidates will be invited to participate in an Oral Board Panel examination. All applicants will be notified by email as to whether or not they are invited to participate further in the selection process. Note: You must complete the supplemental questions to be considered. The top qualified candidates will be invited to a potential Spark Hire process which consist of a video interview submmited in response to interview questions. Potential Oral Board Panel Examination Date: TBD An Eligible List will be established as a result of this examination process and will be valid for a period of six months. The list may be extended up to a maximum of two years. The hiring department will review the Eligible List to determine which candidates will be invited to the department selection process. The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at jobs@menlopark.gov prior to the closing date for accommodation requests. Before receiving an offer of employment, the candidate will be required to successfully complete a criminal conviction history questionnaire, DOJ fingerprinting, and an Occuscreen background check. Applicants must be successful in all phases of the selection process to be considered for this position. In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States. The City will not sponsor applicants for work visas. Closing Date/Time: 6/2/2024 at 11:59pm
May 09, 2024
Full Time
The City of Menlo Park is a great place to work! We are now accepting applications for Program Assistant - Recreation and Community Programs. Program Assistants support a wide variety of programs including recreation centers, gymnasium and sports, youth camps, administrative offices, and senior center programs. This is an exceptional job opportunity for enthusiastic and skilled applicants to join the City of Menlo Park team and work with an outstanding local government. The City of Menlo Park currently has one (1) full-time Program Assistant position available immediately with assignment focused on recreation center and sports programs. This full-time position offers interesting and rewarding work experience, a competitive benefits package, and potential advancement opportunities for highly skilled applicants who are committed to continuous improvement and professional excellence. In addition to the current opportunity, this recruitment will be used to establish the eligibility list for Program Assistants. Interested candidates must apply now in order to be considered for placement in current and future positions in this classification. Additional full-time openings are anticipated to become available in the future to support additional programs including: Senior center programs Children and youth programs Community center operations Administrative office support The Department The Library and Community Services department is responsible for providing excellent customer service through recreational, educational, and cultural programs for children, adults and seniors. Our facilities include 221 acres of parkland distributed among 13 parks, two libraries, two community centers, two public pools, three childcare centers, two gymnasiums, and one gymnastics center. Included in the parks and recreation areas are tennis and pickleball courts, dog parks, softball diamonds, picnic areas, playgrounds, soccer fields, a skate park, shared use of a performing arts center and open space. The City of Menlo Park is preparing to open a state-of-the-art new facility that will incorporate a community center, gymnasium, aquatics center, senior center, youth center, and branch library in 2024. Job Description URL: https://menlopark.gov/files/sharedassets/public/v/1/administrative-services/documents/human-resources/job-classifications/seiu/program-assistant.pdf Ideal Candidate Desired knowledge, skills, and abilities for the position include but are not limited to: Excellent customer service and interpersonal skills Ability to learn and adapt to change environments Attention to detail Ability to communicate City policy verbally and in writing Accuracy in handling transactions (credit card, cash, check) Ability to learn customer relations management software platform data entry and reporting Strong computer skills including Microsoft Office programs Strong administrative skills including accounts payable and receivable Ability to successfully provide program and administrative support to the Recreation Coordinator and Library and Community Services Supervisor with recreation, sports, and other public services Ability to seamlessly balance day-to-day tasks with long-term and seasonal projects Examples of typical job functions (illustrative only) Participates in the day-to-day operations of assigned programs and services; plans, coordinates, and leads activities, classes, and special events; sets up and takes down tables, chairs, and equipment for classes, activities, events, and meetings; provides training, orientation, and guidance to program participants, staff, and volunteers. Serves as a liaison to participants, staff, and community organizations; provides presentations, information, and assistance regarding assigned programs and services; receives and responds to complaints and questions relating to assigned area of responsibility; communicates trends and issues to staff as appropriate. Acts as a program representative with external organizations to relay or obtain relevant information regarding program activities; coordinates department services and activities with other City departments, staff, and outside agencies. Serves as back-up for the program supervisor or coordinator in his or her absence. Prepares, assembles, copies, collates, and distributes a variety of program specific information, forms, records, and data as requested, including packets and other informational materials. Prepares, reviews, updates, and maintains a variety of program documents, records, reports, and files including updating the website; gathers and compiles information and data for reports; ensures proper filing of copies in program or central files. Maintains and updates program record systems and specialized databases; enters and updates information with program activity, program information, and report summaries; retrieves information from systems and specialized databases as required. Composes, types, edits, and proofreads a variety of documents, including forms, memos, and correspondence for program staff; checks draft documents for punctuation, spelling, and grammar; makes or suggests corrections. Responds to requests for information; assists in interpreting and applying regulations, policies, procedures, systems, rules, and precedents in response to inquiries. Prepares and processes forms and records, such as requests for payments, purchase orders, invoices, credit card statements, work orders, and timesheets. Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies program policies and procedures in determining completeness of applications, records, and files. May register participants, collect payments, deposit funds, and schedule activities or track usage of facilities, as well as ensuring all appropriate paperwork is on file and complete. May oversee temporary staff, contractors, and volunteers during special events, classes, programs, and recreational activities including hiring, scheduling, training, and day-to-day oversight. Performs related duties as assigned. Minimum Qualifications Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade Two (2) years of experience working in a recreation, community services, library, and/or special education environment as well as administrative support experience. Bachelor's degree in recreation, social services, library services, child care or related field preferred. Possession of, or ability to obtain, a valid California Driver's License by time of appointment. For certain positions in Community Services, ability to obtain American Red Cross First Aid Certificate and CPR Certificate. Must maintain and renew certification per the American Red Cross guidelines. Benefits The City offers an excellent benefit package consisting of: Health Insurance: City contribution up to $2,655 per month towards a Cafeteria Plan which can be used to purchase medical insurance and participate in a flexible spending account for health care and/or child care reimbursement Dental: City-paid coverage for employee and dependents Vision: City-paid coverage for employee and dependents Vacation: 88 - 176 hours of vacation leave accrual each year, depending on length of service Sick Leave: 96 hours of sick leave accrued each year Holidays: 11 official holidays; 34 hours of floating holiday time per year; 8 “Day of Reflection” hours per year in recognition of holidays of individual and community importance Retirement: CalPERS: For classic members 2.0% @ 60 formula. For all others, 2.0% @ 62 formula. Deferred Compensation: Voluntary participation in City Plans. Life Insurance: City-paid policy equal to 1.5 times regular annual wage Long Term Disability: City-paid coverage Educational leave and tuition reimbursement A City-paid Caltrain GoPass. The Menlo Park campus is centrally located within walking distance from Caltrain and downtown Menlo Park. A City-paid BayPass. This pilot program offers employees unlimited travel in 2024 for both work and personal trips on 25 Bay Area transit agencies that use the Clipper card. A transportation allowance program provides employees with $1.50 per day when they walk, bicycle or carpool to work at least once per week. Employees are provided with access to an on-site gym at no cost. For additional benefit information, visit www.menlopark.gov and review the City of Menlo Park and SEIU Memorandum of Understanding. Special Instructions IMPORTANT: Please be sure to fill out the required City application completely, including all relevant work experience. Applications with “See Resume” as a substitution for the work experience description and/or unclear past employment information will not be considered. The deadline for this announcement is Sunday, June 2, 2024. Applications will be screened according to the qualifications outlined in this announcement. Not all applications which may meet the minimum requirements will proceed to the next phase of the recruitment process. If 25 or fewer applications are received, the eligibility list will be established based on application review. If 26 or more applications are received, the most qualified candidates will be invited to participate in an Oral Board Panel examination. All applicants will be notified by email as to whether or not they are invited to participate further in the selection process. Note: You must complete the supplemental questions to be considered. The top qualified candidates will be invited to a potential Spark Hire process which consist of a video interview submmited in response to interview questions. Potential Oral Board Panel Examination Date: TBD An Eligible List will be established as a result of this examination process and will be valid for a period of six months. The list may be extended up to a maximum of two years. The hiring department will review the Eligible List to determine which candidates will be invited to the department selection process. The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at jobs@menlopark.gov prior to the closing date for accommodation requests. Before receiving an offer of employment, the candidate will be required to successfully complete a criminal conviction history questionnaire, DOJ fingerprinting, and an Occuscreen background check. Applicants must be successful in all phases of the selection process to be considered for this position. In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States. The City will not sponsor applicants for work visas. Closing Date/Time: 6/2/2024 at 11:59pm
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00p.m. on: 11/1/23, 1/2/24, 3/4/24, 5/1/24, 7/1/24 Level I - $ 3,361.68 - $4,087.25/month Level II - $3,455.67 - $ 4,198.62 /month Office Assistants provide a wide range of clerical/operational support involving customer service, document preparation, filing and record keeping, and other regularly performed duties which support the function of an office operation. Office Assistant is a single class with two salary levels, Office Assistant (Level II) which is the journey level, and Office Assistant (Level I) which is an entry and training level class designed to enable persons without sufficient qualifying experience to enter County service. Some positions in these classes may be designated "confidential" in nature, in accordance with the County Employee Relations Ordinance, and are excluded from the representation unit which includes positions allocated to the regular class. Examples of Knowledge and Abilities Office Assistant (Level II) Knowledge of Clear writing: grammar, punctuation, spelling, vocabulary Standard methods of filing (alphabetic, numeric, chronological) English language to communicate Telephone procedures Arithmetic to make calculations including addition, subtraction, multiplication, division and correct change Keyboard (computer, typewriter) Letter and memo format General principles, procedures and practices of recordkeeping Ability to Calculate solutions to match problems involving addition, subtraction, division and multiplication Understand and follow basic oral and written instructions Operate computer terminals, typewriter, printer, copier, microfiche, and FAX Prioritize work to meet deadlines Read English at a level necessary to understand procedures manuals, policies and guidelines Write English at a level necessary to prepare correspondence according to specified format and record incoming information Speak English at a level necessary to communicate information clearly Operate communication devices, telephone and may include radios Deal tactfully with people Ability to accurately proofread details, noting and detecting errors Required for some positions: Types from clear copy accurately at a rate of not less than 45 words a minute. Office Assistant (Level I) Knowledge and Abilities Knowledge and abilities are the same as for Office Assistant (Level II), except that work is originally done under close supervision; as experience is gained, greater independence of action is exercised and less detailed supervision is received until the incumbent is functioning at the journey level. Employment Qualifications Minimum Qualifications Any combination of education, training, and experience likely to provide the required knowledge and abilities for this class as described above. Typical ways include: Office Assistant Level II Six (6) months clerical experience in Sacramento County service or in any public or private agency. Office Assistant Level I There are no education or experience requirements for appointments at (Level I). Note : The level at which initial appointments to the class of Office Assistant are made, and advancement from the lower to the higher level of this class, Level I to Level II, are at the discretion of the appointing authority, providing the minimum qualification is met. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements Ability to speak, read, and/or write fluently in a language other than English, or knowledge of the culture as certified by the Department of Personnel Services (formerly the Department of Human Resources). Where required, these special skills may be used in performing such tasks as the following: Gives information by telephone or in person, regarding department services in an language other than English, to persons who understanding of English is limited. Translates the meaning of written English in regulations or ordinances, to a language other than English. Translates into English requests from the public, presented orally or in writing in a language other than standard English. As assigned, assists other department employees by giving information and advice on problems involving relationships with persons of different language or cultural backgrounds. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM (unless otherwise noted) on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. (unless otherwise noted) on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. (unless otherwise noted) on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions.
May 04, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00p.m. on: 11/1/23, 1/2/24, 3/4/24, 5/1/24, 7/1/24 Level I - $ 3,361.68 - $4,087.25/month Level II - $3,455.67 - $ 4,198.62 /month Office Assistants provide a wide range of clerical/operational support involving customer service, document preparation, filing and record keeping, and other regularly performed duties which support the function of an office operation. Office Assistant is a single class with two salary levels, Office Assistant (Level II) which is the journey level, and Office Assistant (Level I) which is an entry and training level class designed to enable persons without sufficient qualifying experience to enter County service. Some positions in these classes may be designated "confidential" in nature, in accordance with the County Employee Relations Ordinance, and are excluded from the representation unit which includes positions allocated to the regular class. Examples of Knowledge and Abilities Office Assistant (Level II) Knowledge of Clear writing: grammar, punctuation, spelling, vocabulary Standard methods of filing (alphabetic, numeric, chronological) English language to communicate Telephone procedures Arithmetic to make calculations including addition, subtraction, multiplication, division and correct change Keyboard (computer, typewriter) Letter and memo format General principles, procedures and practices of recordkeeping Ability to Calculate solutions to match problems involving addition, subtraction, division and multiplication Understand and follow basic oral and written instructions Operate computer terminals, typewriter, printer, copier, microfiche, and FAX Prioritize work to meet deadlines Read English at a level necessary to understand procedures manuals, policies and guidelines Write English at a level necessary to prepare correspondence according to specified format and record incoming information Speak English at a level necessary to communicate information clearly Operate communication devices, telephone and may include radios Deal tactfully with people Ability to accurately proofread details, noting and detecting errors Required for some positions: Types from clear copy accurately at a rate of not less than 45 words a minute. Office Assistant (Level I) Knowledge and Abilities Knowledge and abilities are the same as for Office Assistant (Level II), except that work is originally done under close supervision; as experience is gained, greater independence of action is exercised and less detailed supervision is received until the incumbent is functioning at the journey level. Employment Qualifications Minimum Qualifications Any combination of education, training, and experience likely to provide the required knowledge and abilities for this class as described above. Typical ways include: Office Assistant Level II Six (6) months clerical experience in Sacramento County service or in any public or private agency. Office Assistant Level I There are no education or experience requirements for appointments at (Level I). Note : The level at which initial appointments to the class of Office Assistant are made, and advancement from the lower to the higher level of this class, Level I to Level II, are at the discretion of the appointing authority, providing the minimum qualification is met. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements Ability to speak, read, and/or write fluently in a language other than English, or knowledge of the culture as certified by the Department of Personnel Services (formerly the Department of Human Resources). Where required, these special skills may be used in performing such tasks as the following: Gives information by telephone or in person, regarding department services in an language other than English, to persons who understanding of English is limited. Translates the meaning of written English in regulations or ordinances, to a language other than English. Translates into English requests from the public, presented orally or in writing in a language other than standard English. As assigned, assists other department employees by giving information and advice on problems involving relationships with persons of different language or cultural backgrounds. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM (unless otherwise noted) on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. (unless otherwise noted) on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. (unless otherwise noted) on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions.
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Parks Division provides planning, development, operation, maintenance, and rehabilitation of City parks and open spaces. The Recreation Division provides classes and programs for all ages and abilities. We aim to promote the use of safe, clean, and attractive facilities for enjoyment and quality of life for all ages and abilities. The Cemetery Division maintains 33,000 internment sites in a peaceful public park. The Position: Providing customer service at Recreation Facility Front Desk (CRC, YAC, Senior Center, Reed & Grant Sports Park, Warburton and ISC Pools). The job responsibilities include data input, processing program registrations, opening and closing the desk reception area and keeping accurate records of daily sales. Daily check in of patrons, adhering to established protocols and ensuring the safety of customers as they enter and exit the facilities. Work assignment shifts will include, days, evenings and weekends. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants The Recreation Office Assistant has an emphasis on performing a variety of clerical and customer service duties at a recreation facility. An incumbent in this classification is responsible for demonstrating a high level of customer service while performing basic clerical duties including financial transactions, maintaining documents, and assisting others. Assignments are generally limited in scope, contain fairly routine duties, and are performed within a procedural framework established by higher-level employees. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general supervision: • Greets employees, visitors, and the public, assisting with routine inquires and requests and providing a high level of customer service • Answers telephone calls, providing routine information, taking messages, and routing calls to the appropriate destination • Maintains and updates records including attendance, inventory, and basic financial transactions; files and retrieves files, forms, inventories, logs, and other documents • Registers program and class participants; enters data into and retrieves data from standard business software, databases, and online systems; posts a variety of information on forms, records, reports, and files • Makes reservations for recreation facilities • Maintains office area; creates and arranges program displays • Orders, maintains, and distributes a variety of supplies and equipment; maintains and monitors invoices and purchase orders; maintains simple inventory records • Opens and closes facility in accordance with established procedures • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Requirements • Graduation from high school or possession of a GED; and • Six (6) months of general clerical or customer service experience; and • Must be at least 18 years of age at time of application LICENSES AND/OR CERTIFICATES • Possession of a valid California Class C driver's license is desirable OTHER REQUIREMENTS • As a condition of employment, incumbents will be required to be fingerprinted in accordance with State of California law • Must be able to perform all of the essential functions of the job assignment Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Correct English grammar, spelling, and punctuation • Modern office practices, procedures, and methods, including filing and the operation of standard office equipment Ability to: • Operate personal computer hardware and software and a variety of standard office equipment • Communicate clearly and effectively in English in person, over the telephone, and in written correspondence • Demonstrate sensitivity, tact, and excellent customer service while interacting with others • Issue and follow oral and written instructions • Exercise sound and effective judgment within established guidelines • Organize, coordinate, and complete duties to meet scheduled deadlines • Perform routine arithmetic calculations • Prepare, maintain, and reconcile routine accounting and numerical records • Establish and maintain effective working relationships with those contacted in the course of work • Work in a team-based environment and achieve common goals • Lift and carry objects weighing up to twenty-five (25) pounds Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on July 16, 2021 and on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous
Apr 21, 2024
Variable Shift
Description The Department: The Parks Division provides planning, development, operation, maintenance, and rehabilitation of City parks and open spaces. The Recreation Division provides classes and programs for all ages and abilities. We aim to promote the use of safe, clean, and attractive facilities for enjoyment and quality of life for all ages and abilities. The Cemetery Division maintains 33,000 internment sites in a peaceful public park. The Position: Providing customer service at Recreation Facility Front Desk (CRC, YAC, Senior Center, Reed & Grant Sports Park, Warburton and ISC Pools). The job responsibilities include data input, processing program registrations, opening and closing the desk reception area and keeping accurate records of daily sales. Daily check in of patrons, adhering to established protocols and ensuring the safety of customers as they enter and exit the facilities. Work assignment shifts will include, days, evenings and weekends. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants The Recreation Office Assistant has an emphasis on performing a variety of clerical and customer service duties at a recreation facility. An incumbent in this classification is responsible for demonstrating a high level of customer service while performing basic clerical duties including financial transactions, maintaining documents, and assisting others. Assignments are generally limited in scope, contain fairly routine duties, and are performed within a procedural framework established by higher-level employees. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general supervision: • Greets employees, visitors, and the public, assisting with routine inquires and requests and providing a high level of customer service • Answers telephone calls, providing routine information, taking messages, and routing calls to the appropriate destination • Maintains and updates records including attendance, inventory, and basic financial transactions; files and retrieves files, forms, inventories, logs, and other documents • Registers program and class participants; enters data into and retrieves data from standard business software, databases, and online systems; posts a variety of information on forms, records, reports, and files • Makes reservations for recreation facilities • Maintains office area; creates and arranges program displays • Orders, maintains, and distributes a variety of supplies and equipment; maintains and monitors invoices and purchase orders; maintains simple inventory records • Opens and closes facility in accordance with established procedures • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Requirements • Graduation from high school or possession of a GED; and • Six (6) months of general clerical or customer service experience; and • Must be at least 18 years of age at time of application LICENSES AND/OR CERTIFICATES • Possession of a valid California Class C driver's license is desirable OTHER REQUIREMENTS • As a condition of employment, incumbents will be required to be fingerprinted in accordance with State of California law • Must be able to perform all of the essential functions of the job assignment Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Correct English grammar, spelling, and punctuation • Modern office practices, procedures, and methods, including filing and the operation of standard office equipment Ability to: • Operate personal computer hardware and software and a variety of standard office equipment • Communicate clearly and effectively in English in person, over the telephone, and in written correspondence • Demonstrate sensitivity, tact, and excellent customer service while interacting with others • Issue and follow oral and written instructions • Exercise sound and effective judgment within established guidelines • Organize, coordinate, and complete duties to meet scheduled deadlines • Perform routine arithmetic calculations • Prepare, maintain, and reconcile routine accounting and numerical records • Establish and maintain effective working relationships with those contacted in the course of work • Work in a team-based environment and achieve common goals • Lift and carry objects weighing up to twenty-five (25) pounds Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on July 16, 2021 and on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** SUMMER DAY CAMP ASSISTANT DIRECTOR / DIRECTOR EAST BAY EXPLORERS (SEASONAL) The City of Concord is seeking team-oriented individuals to work for the City's Summer Day Camp Program in the Recreation Services Department. Salary is negotiable based on experience: Day Camp Assistant Director: $19.01 - $20.47, with minimum 2 years experience Day Camp Director: $22.04 - $23.16, with minimum 3 years experience The Day Camp Programs: Experience the camp of a lifetime with Backyard Explorers and East Bay Explorers. These programs provide a safe and supervised place for children and teens to make new friends, engage in a variety of daily camp activities, and explore a new Bay Area location each week on a field trip. The Concord Recreation Department is a diverse, high performing, collaborative team that creates community through people, parks, and programs. Our fun, welcoming, and inclusive programs improve the quality of life of our participants and community. The current vacancy is for our East Bay Explorers Day Camp. This camp is for youth 11 to 14 years old. It is located at Willow Pass Community Center at 2748 East Olivera Road in Concord, CA. Staff training is offered at various dates and times between June 6 - June 9, 2024 Camp runs from June 10 - August 2, 2024 Camp clean up runs from August 5 - August 7, 2024 for select positions Work hours may vary between 8:00AM - 6:00PM For more program information, go to https://www.cityofconcord.org/452/Youth-Adult-Programs . What you will be doing: Under supervision, Day Camp Directors and Assistant Directors oversee a variety of recreation program activities, including customer service at centers, monitoring participants, and assisting with the supervision of individual and team sports, programs, and other summer day camp activities. These positions are distinguished from Camp Counselors in that they also include lead supervision of other program staff and assign tasks as needed, maintaining a program budget and purchasing necessary materials and supplies for activities, and maintaining and updating program records. All positions are part time, limited service, and m ust be able to work approximately 30-40 hours a week, early morning, evening and weekend shifts when required, and attend weekly in-service trainings. Hours may vary between 7:30AM - 6:15PM. We are looking for someone who: Is able to work the entire summer Has reliable transportation to and from work Is an excellent role model and mentor for youth Is a team player Exhibits excellent communication and customer service skills SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses, online at www.cityofconcord.org/jobs . Please attach copies of relevant certificates to your application.All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview.Successful candidates will be provided a conditional offer of employment and must clear TB testing and fingerprint check. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Plan, implement, and participate in recreational programs and activities in the areas of crafts, nature, group games and sports Provide lead supervision of staff and assign tasks as needed Monitor and provide for the safety of children and youth, ensuring that participants are supervised at all times Assist in setting up and maintaining recreation facilities for events and scheduled programs. Assist with routine attendance and participant records; check out and check in personal belongings such as, clothing at the pool, recreation and athletic equipment, games and toys, etc. Assist in the enforcement of rules, regulations, and safety precautions for municipal facilities. Manage, maintain budget and purchase needed materials and supplies for scheduled activities. Manage, maintain and update program records, weekly calendar and newsletter, participant emergency cards, publish staff schedules, staff evaluations, and binders documenting all program correspondence Maintain recreation facilities and equipment in clean and safe condition, and in compliance with City policies, procedures, and regulations. Establish positive relationships with youth, parents and coworkers Demonstrate a sound knowledge of good work ethics and youth development Provide First Aid services when needed Attend weekly staff meetings Other duties as assigned Qualifications Knowledge of: Operations of public recreation programs. Occupational hazards and safety precautions. How to play games, sports, arts & crafts and other recreational activities. Basic record keeping principles and procedures. Ability to: Follow verbal and written instructions. Account for money and making change Interpret and explain City policies and procedures. Monitoring operations and notifying supervisor of safety and discipline issues. Dealing tactfully and courteously with the public. Promoting and enforcing safe work practices. Establishing and maintaining cooperative working relationships with employees and the general public. Communicating effectively verbally and in writing. DAY CAMP ASSISTANT DIRECTOR Education: High school diploma or equiavalent. Experience: A minimum of two years of experience in recreation or a related field is required. Supervisory or leadership experience is highly desirable. License/Certifications: None required. Must successfully complete American Red Cross Standard First Aid and CPR/AED training at time of hire if not already certified. DAY CAMP DIRECTOR Education: A minimum of 15 units of college level coursework in recreation or a related field. Experience: A minimum of three years of experience in recreation or a related field is required. Supervisory or leadership experience is highly desirable. Certifications: None required. Must successfully complete American Red Cross Standard First Aid and CPR/AED training at time of hire if not already certified. Other A valid California Driver's License and satisfactory driving record are conditions of initial and continued employment. Must be able to clear TB test and DOJ fingerprint check. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org . FOR MORE INFORMATION REGARDING THIS POSITION OR THE SUMMER DAY CAMP PROGRAM: Angela Freitag, Recreation Program Coordinator at 925-671-3118 or angela.freitag@cityofconcord.org This position is not eligible for benefits. Closing Date/Time: Continuous
Mar 07, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** SUMMER DAY CAMP ASSISTANT DIRECTOR / DIRECTOR EAST BAY EXPLORERS (SEASONAL) The City of Concord is seeking team-oriented individuals to work for the City's Summer Day Camp Program in the Recreation Services Department. Salary is negotiable based on experience: Day Camp Assistant Director: $19.01 - $20.47, with minimum 2 years experience Day Camp Director: $22.04 - $23.16, with minimum 3 years experience The Day Camp Programs: Experience the camp of a lifetime with Backyard Explorers and East Bay Explorers. These programs provide a safe and supervised place for children and teens to make new friends, engage in a variety of daily camp activities, and explore a new Bay Area location each week on a field trip. The Concord Recreation Department is a diverse, high performing, collaborative team that creates community through people, parks, and programs. Our fun, welcoming, and inclusive programs improve the quality of life of our participants and community. The current vacancy is for our East Bay Explorers Day Camp. This camp is for youth 11 to 14 years old. It is located at Willow Pass Community Center at 2748 East Olivera Road in Concord, CA. Staff training is offered at various dates and times between June 6 - June 9, 2024 Camp runs from June 10 - August 2, 2024 Camp clean up runs from August 5 - August 7, 2024 for select positions Work hours may vary between 8:00AM - 6:00PM For more program information, go to https://www.cityofconcord.org/452/Youth-Adult-Programs . What you will be doing: Under supervision, Day Camp Directors and Assistant Directors oversee a variety of recreation program activities, including customer service at centers, monitoring participants, and assisting with the supervision of individual and team sports, programs, and other summer day camp activities. These positions are distinguished from Camp Counselors in that they also include lead supervision of other program staff and assign tasks as needed, maintaining a program budget and purchasing necessary materials and supplies for activities, and maintaining and updating program records. All positions are part time, limited service, and m ust be able to work approximately 30-40 hours a week, early morning, evening and weekend shifts when required, and attend weekly in-service trainings. Hours may vary between 7:30AM - 6:15PM. We are looking for someone who: Is able to work the entire summer Has reliable transportation to and from work Is an excellent role model and mentor for youth Is a team player Exhibits excellent communication and customer service skills SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses, online at www.cityofconcord.org/jobs . Please attach copies of relevant certificates to your application.All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview.Successful candidates will be provided a conditional offer of employment and must clear TB testing and fingerprint check. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Plan, implement, and participate in recreational programs and activities in the areas of crafts, nature, group games and sports Provide lead supervision of staff and assign tasks as needed Monitor and provide for the safety of children and youth, ensuring that participants are supervised at all times Assist in setting up and maintaining recreation facilities for events and scheduled programs. Assist with routine attendance and participant records; check out and check in personal belongings such as, clothing at the pool, recreation and athletic equipment, games and toys, etc. Assist in the enforcement of rules, regulations, and safety precautions for municipal facilities. Manage, maintain budget and purchase needed materials and supplies for scheduled activities. Manage, maintain and update program records, weekly calendar and newsletter, participant emergency cards, publish staff schedules, staff evaluations, and binders documenting all program correspondence Maintain recreation facilities and equipment in clean and safe condition, and in compliance with City policies, procedures, and regulations. Establish positive relationships with youth, parents and coworkers Demonstrate a sound knowledge of good work ethics and youth development Provide First Aid services when needed Attend weekly staff meetings Other duties as assigned Qualifications Knowledge of: Operations of public recreation programs. Occupational hazards and safety precautions. How to play games, sports, arts & crafts and other recreational activities. Basic record keeping principles and procedures. Ability to: Follow verbal and written instructions. Account for money and making change Interpret and explain City policies and procedures. Monitoring operations and notifying supervisor of safety and discipline issues. Dealing tactfully and courteously with the public. Promoting and enforcing safe work practices. Establishing and maintaining cooperative working relationships with employees and the general public. Communicating effectively verbally and in writing. DAY CAMP ASSISTANT DIRECTOR Education: High school diploma or equiavalent. Experience: A minimum of two years of experience in recreation or a related field is required. Supervisory or leadership experience is highly desirable. License/Certifications: None required. Must successfully complete American Red Cross Standard First Aid and CPR/AED training at time of hire if not already certified. DAY CAMP DIRECTOR Education: A minimum of 15 units of college level coursework in recreation or a related field. Experience: A minimum of three years of experience in recreation or a related field is required. Supervisory or leadership experience is highly desirable. Certifications: None required. Must successfully complete American Red Cross Standard First Aid and CPR/AED training at time of hire if not already certified. Other A valid California Driver's License and satisfactory driving record are conditions of initial and continued employment. Must be able to clear TB test and DOJ fingerprint check. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org . FOR MORE INFORMATION REGARDING THIS POSITION OR THE SUMMER DAY CAMP PROGRAM: Angela Freitag, Recreation Program Coordinator at 925-671-3118 or angela.freitag@cityofconcord.org This position is not eligible for benefits. Closing Date/Time: Continuous
TEXAS PARKS AND WILDLIFE
Fredericksburg, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kristy Errington, (737) 273-6513 PHYSICAL WORK ADDRESS: Enchanted Rock State Natural Area, 16710 Ranch Road 965, Fredericksburg, TX 78624 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position performs routine (journey-level) administrative support functions for Enchanted Rock State Natural Area. Assists with the daily operation of the business office including Texas Parks and Wildlife Department (TPWD) Fiscal Control Policy, customer camping and day use registrations, daily revenue reconciliation, ensures accuracy and completeness for fiscal and financial records and prepares correspondence/reports. Provides quality customer service and information to park visitors and general public. Assists with training and mentoring of administrative staff. Monitors and provides guidance to other staff as a team lead. Assists with the daily operation and performs purchasing activities in compliance with established procedures. Serves as the Park Administrative Officer on weekends or in the absence of the Office Manager. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Two years of experience performing administrative support duties. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Experience in basic accounting, correspondence, record keeping, customer service and/or public relations; One year experience using personal computers and various software packages such as MS Word, Excel and Oracle/CAPPS; One year experience functioning as a Team Lead; One year experience working with Texas State Parks or closely related field. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of cash management, accounting, auditing and revenue reporting concepts; Skill in: (the application of knowledge resulting from a development of basic abilities through formal training and practical experience) Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a professional and courteous manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in training others; Skill in making independent, sound and timely decisions; Skill in capturing and entering budget expenditures on spreadsheets; Ability to: (capacity in a general area that may be utilized to develop detailed, specific skills) Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to accurately handle cash and account for revenue collected; Ability to maintain strict confidentiality; Ability to prepare and maintain detailed records, files and reports; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to plan, assign and coordinate the work of others; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work 40 hours per week, including various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Must be available to work weekends and major holidays; Required to adjust to changing schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD employee dress code, work rules and safety standards; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jun 5, 2024, 11:59:00 PM
May 23, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kristy Errington, (737) 273-6513 PHYSICAL WORK ADDRESS: Enchanted Rock State Natural Area, 16710 Ranch Road 965, Fredericksburg, TX 78624 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position performs routine (journey-level) administrative support functions for Enchanted Rock State Natural Area. Assists with the daily operation of the business office including Texas Parks and Wildlife Department (TPWD) Fiscal Control Policy, customer camping and day use registrations, daily revenue reconciliation, ensures accuracy and completeness for fiscal and financial records and prepares correspondence/reports. Provides quality customer service and information to park visitors and general public. Assists with training and mentoring of administrative staff. Monitors and provides guidance to other staff as a team lead. Assists with the daily operation and performs purchasing activities in compliance with established procedures. Serves as the Park Administrative Officer on weekends or in the absence of the Office Manager. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Two years of experience performing administrative support duties. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Experience in basic accounting, correspondence, record keeping, customer service and/or public relations; One year experience using personal computers and various software packages such as MS Word, Excel and Oracle/CAPPS; One year experience functioning as a Team Lead; One year experience working with Texas State Parks or closely related field. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of cash management, accounting, auditing and revenue reporting concepts; Skill in: (the application of knowledge resulting from a development of basic abilities through formal training and practical experience) Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a professional and courteous manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in training others; Skill in making independent, sound and timely decisions; Skill in capturing and entering budget expenditures on spreadsheets; Ability to: (capacity in a general area that may be utilized to develop detailed, specific skills) Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to accurately handle cash and account for revenue collected; Ability to maintain strict confidentiality; Ability to prepare and maintain detailed records, files and reports; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to plan, assign and coordinate the work of others; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work 40 hours per week, including various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Must be available to work weekends and major holidays; Required to adjust to changing schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD employee dress code, work rules and safety standards; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jun 5, 2024, 11:59:00 PM