PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The mission of the Placer County Clerk-Recorder-Elections Office is to provide courteous, timely and professional recording and elections services to the citizens, businesses and public agencies of the County, with the utmost integrity, transparency, consistency, fairness, legal compliance and cost effectiveness, using the trained and committed staff of the department and technology to advance operations. The County Clerk-Recorder-Elections Office is comprised of three units: Clerk, Recorder, and Elections. The eligible list established from this recruitment may be used to fill future vacancies in any of these areas, as well as both permanent and extra help/temporary positions. Typical duties when assigned to the Clerk’s Office are to issue birth, death and marriage vital record copies; perform civil marriages, including same sex marriages; and file fictitious business name statements. Typical duties when assigned to the Recorder’s Office are to examine documents for recording requirements, cashier transactions, scan and index documents, and process passport applications. Typical duties when assigned to the Elections Division are to process voter registration cards; process vote-by-mail requests and official ballots; survey and secure polling locations; recruit and train poll workers; file official candidate paperwork; conduct voter outreach programs; and conduct federal, state, and local elections. Election season typically results in the necessity to work some weekends, evenings, and County-observed holidays. Positions in Elections typically require a valid driver's license. This recruitment may also be used to fill other permanent or temporary/extra-help* vacancies as they arise. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general clerical and specialized tasks within an assigned program area or work unit of the Clerk-Recorder - Elections Office, as assigned; to serve as a resource for information and assistance to the general public; and to perform other duties relative to assigned area of responsibility. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Clerk/Recorder/Elections Technician series. This class is distinguished from the Clerk/ Recorder/Elections Technician Journey by the performance of the more routine tasks and duties assigned to positions within the series. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Employees work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from higher level management or supervisory staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform general and specialized clerical duties related to assigned functional area; compile data; summarize and maintain a variety of reports, records, lists, and files. Process and verify a variety of documents including general and legal correspondence, memos and statistical reports. Serve as a resource to the general public; provide answers and information regarding processes and procedures for assigned area. Sort and file legal and general documents and records; maintain alphabetical, index, and cross-reference files. Operate standard office equipment including computers and supporting word processing, spreadsheet, or database programs. Provide and maintain quality customer service relationships with co-workers, other County employees, and the general public. Perform related duties as assigned. In addition to the above: When assigned to Clerk Services: Participate in the daily operations and workflow of the Clerk’s Office including, but not limited to: the filing of fictitious business names; issuance of marriage licenses, birth and death certificates, and other miscellaneous filings; and the collection of fees. Issue certified copies of vital records, maps, and other documents. Participate in the cashiering, indexing, scanning and verification of vital records, fictitious business records, registrations, fish and wildlife filings, and/or other related documents. Officiate and witness marriage ceremonies, or deputize members of the public to officiate ceremonies, in accordance with State law. Receive, review, verify and enter data on a variety of legal documents and records, including marriage licenses, birth certificates, death certificates, certificates of notary, registrations, Fish & Wildlife filings, notices of determination and fictitious business names; verify identity of applicant, determine appropriate categories of action to be initiated based upon the content of the documents and applicable laws and regulations; and apply the County seal to all applications. Copy documents from microfiche; distribute to appropriate personnel for processing. Copy, prepare, and scan records and documents; make CD’s of scanned documents; roll film for documents and maps that have been recorded. Maintain logs, files, and statistical information pertaining to documents processed. When assigned to Recording: Provide customer service over the phone and in person at the recording counters; perform cashiering services. Review legal documents to determine if the documents meet recording requirements. Respond to questions from the public regarding actions taken as a result of legal documents; explain the application of the Government Code or other statutes and regulations specifying actions to be taken as a result of the information provided; prepare correspondence to answer questions regarding actions taken based on information in the documents; process passport applications. Enter information into a computer system to initiate actions based on documents received and analyzed; apply proper codes for transactions. When assigned to Elections: Compile, maintain and file voter registration documents, materials and logs; update and maintain manuals, indexes, voter registrations and inventory control files; process vote-by-mail voter requests; enter new voter registration cards; change, cancel or remove records; return incomplete voter registration cards. Verify voter materials; review precinct rosters for duplicate voters and changes noted by precinct workers; make street and precinct changes based on information from other agencies or departments; change voters to correct precinct; verify petitions using the Election Management System. Provide support to election processes and procedures; recruit, train, and direct the work of precinct poll workers; visit prospective polling places to determine desirability of locations and ensure compliance with ADA requirements; update training materials. Ensure the provision of adequate supplies and materials; maintain supply inventory; assure prompt delivery of ballot containers; assure adequacy and proper operation of voting equipment; make emergency pick-up or delivery of voting supplies. Submit documents or reports to other agencies; create and maintain National Voter Registration Act records for reporting to the State and Federal government; sort, mail out, and process out-of-county notices to appropriate counties; enter data and generate reports. Proofread sample and official ballot materials and make corrections as needed. Assist candidates, officeholders and voters with questions and elections information. Process election cost invoices and claims for payment; balance and deposit revenue; collect candidate and district election fees. Collect and summarize election cost data; calculate and prepare billing for election services. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of general clerical experience. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic office methods and equipment including computer systems. Basic principles and procedures of record keeping and filing. Principles and practices of customer service. Proper telephone etiquette. Basic mathematic skills. English usage, spelling, grammar and punctuation. In addition to the above: When assigned to Clerk services: Learn the different types of licenses, certificates, registrations, and other filings associated with the Clerk’s Office. Learn the procedures and laws associated with officiating marriage ceremonies. When assigned to Recording: Learn basic understanding of the various types of recorded documents. Learn operational characteristics of microfilm cameras, printers and viewers; high speed, flatbed and wide format scanners; CD burners; and associated computerized processes. When assigned to Elections: Learn operating procedures of the polls and precinct desk. Learn operating procedures of an elections warehouse. Learn basic understanding of the election procedures and conducting elections. Learn operational characteristics of equipment and materials utilized in conducting elections. Ability to: On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Perform general clerical duties in assigned area of responsibility including maintenance of appropriate records and preparation of reports. Identify and interpret technical and numerical information. Understand the various documents to be processed and analyzed. Examine and verify check records, documents and data. Respond to requests and inquiries from the general public. Maintain security and confidentiality of restricted information. Type or enter data at a speed necessary for successful job performance. Perform routine mathematical calculations. Operate office equipment including computers and supporting software applications. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Learn pertinent federal, state, and local laws, codes, and regulations. Learn to review and examine documents to determine the appropriate actions to be taken based upon the requirements of applicable codes, statutes, and regulations. Learn specialized computer programs utilized in the election process. Learn to retrieve, store and remove information in a wide variety of manual and automated filing systems. Work in a warehouse setting, as needed, including loading/unloading vehicles, and distributing supplies and equipment. In addition to the above: When assigned to Clerk services: Learn to operate specialized scanning equipment, digital cameras, and multimedia equipment. Learn to officiate marriage ceremonies, witness ceremonies, and deputize members of the public to officiate ceremonies. When assigned to Recording: Prepare letters and correspondence. Ensure identification of applicants. Research discrepancies in applications. Read and understand manuals related to recording processing requirements. Learn to operate microfilm cameras, printers and viewers; various scanners and related equipment. Learn legal requirements for processing, recording, and filing official documents including birth and death certificates, marriage licenses, fictitious business names, passports, applications, official records, and related documents. Learn legal descriptions pertaining to vital statistics, property transfers, or descriptions of real property. Learn applicable sections of the Government Codes and rules and regulations pertaining to the transactions required by documents processed. Learn to process and record a large volume of documents with a high degree of accuracy. Learn to review various legal documents to determine appropriate processing When assigned to Elections: Respond to general questions from the public with respect to election processes, laws and policies. Operate optical and bar code scanners. Sort and file election documents in compliance with mandated standards. Monitor and order election materials and supplies. Operate elections equipment and materials. Learn the organization and operating details of the Office of Elections. Learn statutes and ordinances governing election procedures including California Election Code and other codes and statutes related to voter registration, vote by mail voting and canvassing procedures. Learn principles of the National Voter Registration Act. Learn methods and techniques of training precinct and poll workers. Learn to understand, interpret and apply provisions of the California Elections Code to specific situations. SELECTION PROCEDURE Online Written Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination is tentatively scheduled for 6/4/24 through 6/6/24. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline Minimum qualifications screening: week ending 5/17/24 Exam notices emailed: week ending 5/24/24 Online exam dates: 6/4/24 - 6/6/24 Exam results emailed: week of 6/17/24 Closing Date/Time: 5/13/2024 5:00:00 PM
Apr 30, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The mission of the Placer County Clerk-Recorder-Elections Office is to provide courteous, timely and professional recording and elections services to the citizens, businesses and public agencies of the County, with the utmost integrity, transparency, consistency, fairness, legal compliance and cost effectiveness, using the trained and committed staff of the department and technology to advance operations. The County Clerk-Recorder-Elections Office is comprised of three units: Clerk, Recorder, and Elections. The eligible list established from this recruitment may be used to fill future vacancies in any of these areas, as well as both permanent and extra help/temporary positions. Typical duties when assigned to the Clerk’s Office are to issue birth, death and marriage vital record copies; perform civil marriages, including same sex marriages; and file fictitious business name statements. Typical duties when assigned to the Recorder’s Office are to examine documents for recording requirements, cashier transactions, scan and index documents, and process passport applications. Typical duties when assigned to the Elections Division are to process voter registration cards; process vote-by-mail requests and official ballots; survey and secure polling locations; recruit and train poll workers; file official candidate paperwork; conduct voter outreach programs; and conduct federal, state, and local elections. Election season typically results in the necessity to work some weekends, evenings, and County-observed holidays. Positions in Elections typically require a valid driver's license. This recruitment may also be used to fill other permanent or temporary/extra-help* vacancies as they arise. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general clerical and specialized tasks within an assigned program area or work unit of the Clerk-Recorder - Elections Office, as assigned; to serve as a resource for information and assistance to the general public; and to perform other duties relative to assigned area of responsibility. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Clerk/Recorder/Elections Technician series. This class is distinguished from the Clerk/ Recorder/Elections Technician Journey by the performance of the more routine tasks and duties assigned to positions within the series. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Employees work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from higher level management or supervisory staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform general and specialized clerical duties related to assigned functional area; compile data; summarize and maintain a variety of reports, records, lists, and files. Process and verify a variety of documents including general and legal correspondence, memos and statistical reports. Serve as a resource to the general public; provide answers and information regarding processes and procedures for assigned area. Sort and file legal and general documents and records; maintain alphabetical, index, and cross-reference files. Operate standard office equipment including computers and supporting word processing, spreadsheet, or database programs. Provide and maintain quality customer service relationships with co-workers, other County employees, and the general public. Perform related duties as assigned. In addition to the above: When assigned to Clerk Services: Participate in the daily operations and workflow of the Clerk’s Office including, but not limited to: the filing of fictitious business names; issuance of marriage licenses, birth and death certificates, and other miscellaneous filings; and the collection of fees. Issue certified copies of vital records, maps, and other documents. Participate in the cashiering, indexing, scanning and verification of vital records, fictitious business records, registrations, fish and wildlife filings, and/or other related documents. Officiate and witness marriage ceremonies, or deputize members of the public to officiate ceremonies, in accordance with State law. Receive, review, verify and enter data on a variety of legal documents and records, including marriage licenses, birth certificates, death certificates, certificates of notary, registrations, Fish & Wildlife filings, notices of determination and fictitious business names; verify identity of applicant, determine appropriate categories of action to be initiated based upon the content of the documents and applicable laws and regulations; and apply the County seal to all applications. Copy documents from microfiche; distribute to appropriate personnel for processing. Copy, prepare, and scan records and documents; make CD’s of scanned documents; roll film for documents and maps that have been recorded. Maintain logs, files, and statistical information pertaining to documents processed. When assigned to Recording: Provide customer service over the phone and in person at the recording counters; perform cashiering services. Review legal documents to determine if the documents meet recording requirements. Respond to questions from the public regarding actions taken as a result of legal documents; explain the application of the Government Code or other statutes and regulations specifying actions to be taken as a result of the information provided; prepare correspondence to answer questions regarding actions taken based on information in the documents; process passport applications. Enter information into a computer system to initiate actions based on documents received and analyzed; apply proper codes for transactions. When assigned to Elections: Compile, maintain and file voter registration documents, materials and logs; update and maintain manuals, indexes, voter registrations and inventory control files; process vote-by-mail voter requests; enter new voter registration cards; change, cancel or remove records; return incomplete voter registration cards. Verify voter materials; review precinct rosters for duplicate voters and changes noted by precinct workers; make street and precinct changes based on information from other agencies or departments; change voters to correct precinct; verify petitions using the Election Management System. Provide support to election processes and procedures; recruit, train, and direct the work of precinct poll workers; visit prospective polling places to determine desirability of locations and ensure compliance with ADA requirements; update training materials. Ensure the provision of adequate supplies and materials; maintain supply inventory; assure prompt delivery of ballot containers; assure adequacy and proper operation of voting equipment; make emergency pick-up or delivery of voting supplies. Submit documents or reports to other agencies; create and maintain National Voter Registration Act records for reporting to the State and Federal government; sort, mail out, and process out-of-county notices to appropriate counties; enter data and generate reports. Proofread sample and official ballot materials and make corrections as needed. Assist candidates, officeholders and voters with questions and elections information. Process election cost invoices and claims for payment; balance and deposit revenue; collect candidate and district election fees. Collect and summarize election cost data; calculate and prepare billing for election services. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of general clerical experience. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic office methods and equipment including computer systems. Basic principles and procedures of record keeping and filing. Principles and practices of customer service. Proper telephone etiquette. Basic mathematic skills. English usage, spelling, grammar and punctuation. In addition to the above: When assigned to Clerk services: Learn the different types of licenses, certificates, registrations, and other filings associated with the Clerk’s Office. Learn the procedures and laws associated with officiating marriage ceremonies. When assigned to Recording: Learn basic understanding of the various types of recorded documents. Learn operational characteristics of microfilm cameras, printers and viewers; high speed, flatbed and wide format scanners; CD burners; and associated computerized processes. When assigned to Elections: Learn operating procedures of the polls and precinct desk. Learn operating procedures of an elections warehouse. Learn basic understanding of the election procedures and conducting elections. Learn operational characteristics of equipment and materials utilized in conducting elections. Ability to: On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Perform general clerical duties in assigned area of responsibility including maintenance of appropriate records and preparation of reports. Identify and interpret technical and numerical information. Understand the various documents to be processed and analyzed. Examine and verify check records, documents and data. Respond to requests and inquiries from the general public. Maintain security and confidentiality of restricted information. Type or enter data at a speed necessary for successful job performance. Perform routine mathematical calculations. Operate office equipment including computers and supporting software applications. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Learn pertinent federal, state, and local laws, codes, and regulations. Learn to review and examine documents to determine the appropriate actions to be taken based upon the requirements of applicable codes, statutes, and regulations. Learn specialized computer programs utilized in the election process. Learn to retrieve, store and remove information in a wide variety of manual and automated filing systems. Work in a warehouse setting, as needed, including loading/unloading vehicles, and distributing supplies and equipment. In addition to the above: When assigned to Clerk services: Learn to operate specialized scanning equipment, digital cameras, and multimedia equipment. Learn to officiate marriage ceremonies, witness ceremonies, and deputize members of the public to officiate ceremonies. When assigned to Recording: Prepare letters and correspondence. Ensure identification of applicants. Research discrepancies in applications. Read and understand manuals related to recording processing requirements. Learn to operate microfilm cameras, printers and viewers; various scanners and related equipment. Learn legal requirements for processing, recording, and filing official documents including birth and death certificates, marriage licenses, fictitious business names, passports, applications, official records, and related documents. Learn legal descriptions pertaining to vital statistics, property transfers, or descriptions of real property. Learn applicable sections of the Government Codes and rules and regulations pertaining to the transactions required by documents processed. Learn to process and record a large volume of documents with a high degree of accuracy. Learn to review various legal documents to determine appropriate processing When assigned to Elections: Respond to general questions from the public with respect to election processes, laws and policies. Operate optical and bar code scanners. Sort and file election documents in compliance with mandated standards. Monitor and order election materials and supplies. Operate elections equipment and materials. Learn the organization and operating details of the Office of Elections. Learn statutes and ordinances governing election procedures including California Election Code and other codes and statutes related to voter registration, vote by mail voting and canvassing procedures. Learn principles of the National Voter Registration Act. Learn methods and techniques of training precinct and poll workers. Learn to understand, interpret and apply provisions of the California Elections Code to specific situations. SELECTION PROCEDURE Online Written Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination is tentatively scheduled for 6/4/24 through 6/6/24. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline Minimum qualifications screening: week ending 5/17/24 Exam notices emailed: week ending 5/24/24 Online exam dates: 6/4/24 - 6/6/24 Exam results emailed: week of 6/17/24 Closing Date/Time: 5/13/2024 5:00:00 PM
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Senior Administrative Legal Clerk classification is assigned to the Sheriff's Office, the District Attorney's Office, and the Probation Department. The Corrections Division of the Sheriff's Office is seeking to fill one Senior Administrative Legal Clerk vacancy. This position will perform a variety of more specialized administrative clerical work and is responsible for supervising and supporting Administrative Legal Clerks working in warrants, booking, and front office with their assigned duties. Senior positions in this division receive an additional 5% Jail Shift Supervisor Pay. This division requires working 12-hour shifts, including nights, weekends and holidays. Positions are located in the jail at either the Auburn or South Placer facility. All jail shifts are rotational based upon seniority. In addition to the base hourly rate listed above, individuals assigned to the jail will receive Jail Incentive Pay of 5%, as well as a yearly uniform allowance of $750.00. Those assigned to work the night shift will receive a shift differential of 7.5%. Those assigned to work as a shift supervisor will receive an additional 5% of base salary. To view a recruitment video for the Sheriff's Office, please click here . The eligible list established from this recruitment may also be used to fill future vacancies as they arise in the Sheriff's Office, District Attorney's Office, and/or the Probation Department. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a variety of more specialized and responsible general and legal administrative, clerical, and document processing functions for assigned program or project within a legal department; to support law enforcements with a variety of administrative tasks; and to act as a shift supervisor and participate in employee training, evaluation and discipline when assigned to the Sheriff's Office. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Administrative Legal Clerk series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, the complexity of duties assigned, independence of action taken, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series including performing technical clerical duties which require specialized knowledge related to area of assignment within a legal department and/or providing technical and functional supervision over assigned legal clerical staff. When assigned to the Sheriff's Office, as a shift supervisor, employees perform direct supervision over assigned staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management personnel, and may receive functional or technical supervision from higher level secretarial personnel. Exercises technical and functional supervision over legal clerical personnel. May exercise direct supervision over clerical staff when assigned to the Sheriff's Office. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Relieve supervisor or other department staff of administrative legal support service functions; utilize independent judgment and initiative. Plan, prioritize and review the work of staff assigned to a variety of general and legal administrative, clerical and document processing functions. Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner. Participate in evaluating the activities of staff, recommending improvements and modifications. Provide and coordinate staff training; work with employees to correct deficiencies. Act as interdepartmental liaison relating to administrative or project support functions for the office and for compliance with County regulations and practices relating to those functions. Act as shift supervisor when assigned to the Sheriff's Office; conduct employee training and evaluations and implement discipline. Perform complex legal clerical duties related to a programmatic area of assignment. review complex legal documents, arrest or incident records, probation reports, and files to identify inaccurate, inconsistent, and unclear information; notify appropriate staff to resolve issue. Interpret, apply and explain policies and procedures related to area of assignment; respond to individuals requesting services related to area of assignment. Prepare correspondence and supporting documentation relating to area of assignment; maintain accurate records and files of program activities. Prepare, interpret and maintain comprehensive inmate and parole criminal cases for inmates; develop inmate arraignment calendar; and perform sentence calculations. Respond to inquiries from the public and outside law enforcement agencies, both on the telephone and in person, and refer to appropriate staff member for more specific information as appropriate; exhibit familiarity with functions of the County. Operate and access automated criminal justice communication information systems and subsystems. Act as information source to inquiries not requiring the supervisor's attention and otherwise assist in representing the department by telephone and in person; compose correspondence as required. Collect legal information from a variety of documents pertinent to assigned department or functional area of responsibility; compile data for reports; prepare routine reports as required. Maintain and monitor records and files; follow up on due dates; perform other monitoring functions to ensure timely completion of work. May perform secretarial duties as necessary; type, proofread and edit correspondence, reports, proposals and contracts. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Tasks may involve extended periods of time at a keyboard or workstation. Positions may require traveling to and from other locations in a variety of outdoor weather conditions and lifting materials and supplies of light weight. Incumbents may work odd or unusual hours including nights, weekends, holidays and/or overtime and in proximity to, or have contact with inmates or defendants. Incumbents may be subject to periods of facility lockdown. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three years of increasingly responsible legal clerical experience. Training: Equivalent to the completion of the twelfth grade. License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Legal terminology and forms. Principles and practices of legal document processing. English usage, spelling, grammar, and punctuation. Principles and practices of computer hardware and software including word processing, spreadsheets and database packages. Principles and practices of filing and record keeping. Modern office methods, practices, procedures and computer equipment. Filing and legal record keeping systems Legal clerical procedures of area to which assigned. Pertinent laws, codes and regulations. Business letter and report writing. Ability to: On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift light weight. Intermittently, review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff. Understand the organization and operations of the County and of outside agencies as necessary to assume assigned responsibilities. Provide technical and functional supervision and direct supervision when serving as shift supervisor. Train and evaluate assigned shift personnel. Organize duties and determine priorities in order to meet assigned deadlines. Interpret, explain and apply operating policy, rules and procedures of assigned function within a legal department as well as pertinent laws, codes, and regulations. Perform the more complex legal clerical work. Retrieve, store, and purge information in a wide variety of manual and automated filing systems, and maintain security and confidentiality of restricted information. Establish and maintain basic financial records; calculate mathematical computations. Compile and maintain extensive legal records and files. Type accurately at a speed of 45 words per minute. Use modern office equipment and computers. Maintain confidentiality. Operate a variety of office machines and computer equipment. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Senior Administrative Legal Clerk classification is assigned to the Sheriff's Office, the District Attorney's Office, and the Probation Department. The Corrections Division of the Sheriff's Office is seeking to fill one Senior Administrative Legal Clerk vacancy. This position will perform a variety of more specialized administrative clerical work and is responsible for supervising and supporting Administrative Legal Clerks working in warrants, booking, and front office with their assigned duties. Senior positions in this division receive an additional 5% Jail Shift Supervisor Pay. This division requires working 12-hour shifts, including nights, weekends and holidays. Positions are located in the jail at either the Auburn or South Placer facility. All jail shifts are rotational based upon seniority. In addition to the base hourly rate listed above, individuals assigned to the jail will receive Jail Incentive Pay of 5%, as well as a yearly uniform allowance of $750.00. Those assigned to work the night shift will receive a shift differential of 7.5%. Those assigned to work as a shift supervisor will receive an additional 5% of base salary. To view a recruitment video for the Sheriff's Office, please click here . The eligible list established from this recruitment may also be used to fill future vacancies as they arise in the Sheriff's Office, District Attorney's Office, and/or the Probation Department. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a variety of more specialized and responsible general and legal administrative, clerical, and document processing functions for assigned program or project within a legal department; to support law enforcements with a variety of administrative tasks; and to act as a shift supervisor and participate in employee training, evaluation and discipline when assigned to the Sheriff's Office. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Administrative Legal Clerk series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, the complexity of duties assigned, independence of action taken, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series including performing technical clerical duties which require specialized knowledge related to area of assignment within a legal department and/or providing technical and functional supervision over assigned legal clerical staff. When assigned to the Sheriff's Office, as a shift supervisor, employees perform direct supervision over assigned staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management personnel, and may receive functional or technical supervision from higher level secretarial personnel. Exercises technical and functional supervision over legal clerical personnel. May exercise direct supervision over clerical staff when assigned to the Sheriff's Office. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Relieve supervisor or other department staff of administrative legal support service functions; utilize independent judgment and initiative. Plan, prioritize and review the work of staff assigned to a variety of general and legal administrative, clerical and document processing functions. Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner. Participate in evaluating the activities of staff, recommending improvements and modifications. Provide and coordinate staff training; work with employees to correct deficiencies. Act as interdepartmental liaison relating to administrative or project support functions for the office and for compliance with County regulations and practices relating to those functions. Act as shift supervisor when assigned to the Sheriff's Office; conduct employee training and evaluations and implement discipline. Perform complex legal clerical duties related to a programmatic area of assignment. review complex legal documents, arrest or incident records, probation reports, and files to identify inaccurate, inconsistent, and unclear information; notify appropriate staff to resolve issue. Interpret, apply and explain policies and procedures related to area of assignment; respond to individuals requesting services related to area of assignment. Prepare correspondence and supporting documentation relating to area of assignment; maintain accurate records and files of program activities. Prepare, interpret and maintain comprehensive inmate and parole criminal cases for inmates; develop inmate arraignment calendar; and perform sentence calculations. Respond to inquiries from the public and outside law enforcement agencies, both on the telephone and in person, and refer to appropriate staff member for more specific information as appropriate; exhibit familiarity with functions of the County. Operate and access automated criminal justice communication information systems and subsystems. Act as information source to inquiries not requiring the supervisor's attention and otherwise assist in representing the department by telephone and in person; compose correspondence as required. Collect legal information from a variety of documents pertinent to assigned department or functional area of responsibility; compile data for reports; prepare routine reports as required. Maintain and monitor records and files; follow up on due dates; perform other monitoring functions to ensure timely completion of work. May perform secretarial duties as necessary; type, proofread and edit correspondence, reports, proposals and contracts. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Tasks may involve extended periods of time at a keyboard or workstation. Positions may require traveling to and from other locations in a variety of outdoor weather conditions and lifting materials and supplies of light weight. Incumbents may work odd or unusual hours including nights, weekends, holidays and/or overtime and in proximity to, or have contact with inmates or defendants. Incumbents may be subject to periods of facility lockdown. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three years of increasingly responsible legal clerical experience. Training: Equivalent to the completion of the twelfth grade. License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Legal terminology and forms. Principles and practices of legal document processing. English usage, spelling, grammar, and punctuation. Principles and practices of computer hardware and software including word processing, spreadsheets and database packages. Principles and practices of filing and record keeping. Modern office methods, practices, procedures and computer equipment. Filing and legal record keeping systems Legal clerical procedures of area to which assigned. Pertinent laws, codes and regulations. Business letter and report writing. Ability to: On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift light weight. Intermittently, review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff. Understand the organization and operations of the County and of outside agencies as necessary to assume assigned responsibilities. Provide technical and functional supervision and direct supervision when serving as shift supervisor. Train and evaluate assigned shift personnel. Organize duties and determine priorities in order to meet assigned deadlines. Interpret, explain and apply operating policy, rules and procedures of assigned function within a legal department as well as pertinent laws, codes, and regulations. Perform the more complex legal clerical work. Retrieve, store, and purge information in a wide variety of manual and automated filing systems, and maintain security and confidentiality of restricted information. Establish and maintain basic financial records; calculate mathematical computations. Compile and maintain extensive legal records and files. Type accurately at a speed of 45 words per minute. Use modern office equipment and computers. Maintain confidentiality. Operate a variety of office machines and computer equipment. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Open Until Filled
PLACER COUNTY, CA
Auburn, California, United States
Introduction The Eligible List resulting from this recruitment will be used specifically to fill vacancies within the Corrections Division of the Sheriff's Office. The Placer County Sheriff's Office Corrections Division is currently accepting applications for Administrative Legal Clerk - Entry and Administrative Legal Clerk - Journey . Please review individual job postings for the minimum qualifications required at each level. To participate at the entry level, journey level, or both, you must complete and submit separate applications for each recruitment: Administrative Legal Clerk - Entry #2024-12351-01 Administrative Legal Clerk - Journey #2024-12352-01 The Corrections Division (jail) of the Sheriff's Office is seeking several Administrative Legal Clerks. These positions perform a variety of administrative and clerical work and are responsible for working in warrants, booking, and the front office. In addition to base pay, positions in this division receive 5% Jail Incentive Pay, Night Shift Differential pay of 7.5% (when assigned to work the night shift), and a uniform allowance in the amount of $750 per year. This division requires working 12-hour shifts, including nights, weekends, and holidays. Positions are located in the jail at either the Auburn or South Placer facility. All jail shifts are rotational based on seniority. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applicants who are hired as temporary/extra-help may be eligible to transition to permanent status. Temporary/extra-help positions are limited to 999 hours per fiscal year (960 hours for CalPERS retired annuitants). Extra-Help staff may not be required to work night, weekend, or holiday shifts. Applications for this recruitment will be screened on a bi-weekly basis. This classification is scheduled to receive a general wage increase of 4.0% in July 2024. POSITION INFORMATION For more information, please click here to view the detailed recruitment brochure. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general and legal administrative, clerical and document processing duties related to the legal function and department assigned; to serve as initial contact to the public; and to support law enforcement with a variety of administrative tasks. DISTINGUISHING CHARACTERISTICS This is the full journey level class in the Administrative Legal Clerk series and is distinguished from the Administrative Legal Clerk - Entry level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the Administrative Legal Clerk - Entry level. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management or supervisory positions, and may receive functional and technical supervision from clerical and secretarial personnel. EXAMPLES OF ESSENTIAL DUTIES Essential duties may include, but are not limited to, the following: Perform general and legal clerical duties related to assigned functional area and department including compiling data for, summarizing and maintaining a variety of statistical logs, reports, records, lists and files. Review legal documents, arrests or incident records, probation reports, Coroner reports, citations, and files to identify inaccurate, inconsistent, and unclear information; notify appropriate staff to resolve issue. Process records requests; maintain and purge records and files consistent with department policies. Receive and log inmate property; release property to inmates and/or family members consistent with department policies. Enter, modify and cancel warrants. Fingerprint the public, arrestees, and inmates; register sex, arson, and gang offenders. Type, proofread and process a variety of documents including general and legal correspondence, memos, and statistical charts from rough draft. Act as a receptionist; answer the telephone and wait on the general public and other law enforcement agencies, receive and respond to requests for information regarding department and assigned program policies and procedures in accordance with legal requirements governing release of information. Issue, receive, type and process various legal applications, and other forms; process bookings and other jail related documents; transmit recorded information to State of California and other states. Collect and process fees and charges; process bails and permits. Schedule appointments as assigned. Perform a wide variety of clerical work including filing, checking and recording information on records. Sort and file legal and general documents and records, maintaining alphabetical, index, and cross-reference files. Maintain a variety of statistical records; check and tabulate statistical data; prepare routine statistical reports. Operate standard office equipment including word processing applications as assigned, may perform duties on computer spreadsheet programs; operate stand alone computer software programs or equipment as related to the legal obligation assigned. Compile data, summarize and maintain a variety of statistical logs, reports, records, lists and files. Operate and access automated criminal justice telecommunication information systems and subsystems. Screen for entrance/exit for visitors to and from secured areas. Enter, modify and retrieve data into local, state and national computer systems. Conduct record searches in a centralized data base. May be subpoenaed to testify in court. Receive, sort and distribute incoming and outgoing mail and packages. May act as secretary as necessary. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. When assigned to the jail, may process inmates into custody. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Tasks may involve extended periods of time at a keyboard or workstation. Positions may require traveling to and from other locations in a variety of outdoor weather conditions and lifting materials and supplies of light weight. Incumbents may work odd or unusual hours including nights, weekends, holidays and/or overtime and in proximity to inmates or defendants. Incumbents may be subject to periods of facility lockdown. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of experience performing duties comparable to that of an Administrative Legal Clerk - Entry for Placer County. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of customer service and reception. English usage, spelling, grammar, and punctuation. Mathematical calculations. Principles and practices of computer hardware and software including word processing, spreadsheets and database packages. Principles and practices of filing and record keeping. Ability to: On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write or use keyboard to communicate through written means; perform simple grasping and fine manipulations; lift light weight. Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures to the public and staff. Work various shifts which include nights, weekends and holidays as assigned. Learn the organization, procedures and operating details of the County department to which assigned. Learn how to use word processing equipment. Perform routine legal clerical work including maintenance of appropriate records and preparation of reports. Verify and check files and data. Learn how to use a spread sheet and data base program on the computer. Understand and carry out both oral and written directions. Perform routine mathematical calculations. Maintain confidentiality. Deal tactfully and professionally with a variety of individuals. Establish and maintain effective working relationships with those contacted in the course of work. Use modern office equipment and computers. Type accurately at a speed of 45 words per minute. Organization, procedures and operating details of the County department to which assigned. Principles and practices of legal document processing. Legal terminology and forms. Independently perform legal clerical work. Interpret legal and reporting codes and statutes applicable to management of records. Retrieve, store and purge information in a wide variety of manual and automated filing systems, and maintain security and confidentiality of restricted information. Ensure thoroughness and accuracy when completing tasks. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Introduction The Eligible List resulting from this recruitment will be used specifically to fill vacancies within the Corrections Division of the Sheriff's Office. The Placer County Sheriff's Office Corrections Division is currently accepting applications for Administrative Legal Clerk - Entry and Administrative Legal Clerk - Journey . Please review individual job postings for the minimum qualifications required at each level. To participate at the entry level, journey level, or both, you must complete and submit separate applications for each recruitment: Administrative Legal Clerk - Entry #2024-12351-01 Administrative Legal Clerk - Journey #2024-12352-01 The Corrections Division (jail) of the Sheriff's Office is seeking several Administrative Legal Clerks. These positions perform a variety of administrative and clerical work and are responsible for working in warrants, booking, and the front office. In addition to base pay, positions in this division receive 5% Jail Incentive Pay, Night Shift Differential pay of 7.5% (when assigned to work the night shift), and a uniform allowance in the amount of $750 per year. This division requires working 12-hour shifts, including nights, weekends, and holidays. Positions are located in the jail at either the Auburn or South Placer facility. All jail shifts are rotational based on seniority. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applicants who are hired as temporary/extra-help may be eligible to transition to permanent status. Temporary/extra-help positions are limited to 999 hours per fiscal year (960 hours for CalPERS retired annuitants). Extra-Help staff may not be required to work night, weekend, or holiday shifts. Applications for this recruitment will be screened on a bi-weekly basis. This classification is scheduled to receive a general wage increase of 4.0% in July 2024. POSITION INFORMATION For more information, please click here to view the detailed recruitment brochure. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general and legal administrative, clerical and document processing duties related to the legal function and department assigned; to serve as initial contact to the public; and to support law enforcement with a variety of administrative tasks. DISTINGUISHING CHARACTERISTICS This is the full journey level class in the Administrative Legal Clerk series and is distinguished from the Administrative Legal Clerk - Entry level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the Administrative Legal Clerk - Entry level. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management or supervisory positions, and may receive functional and technical supervision from clerical and secretarial personnel. EXAMPLES OF ESSENTIAL DUTIES Essential duties may include, but are not limited to, the following: Perform general and legal clerical duties related to assigned functional area and department including compiling data for, summarizing and maintaining a variety of statistical logs, reports, records, lists and files. Review legal documents, arrests or incident records, probation reports, Coroner reports, citations, and files to identify inaccurate, inconsistent, and unclear information; notify appropriate staff to resolve issue. Process records requests; maintain and purge records and files consistent with department policies. Receive and log inmate property; release property to inmates and/or family members consistent with department policies. Enter, modify and cancel warrants. Fingerprint the public, arrestees, and inmates; register sex, arson, and gang offenders. Type, proofread and process a variety of documents including general and legal correspondence, memos, and statistical charts from rough draft. Act as a receptionist; answer the telephone and wait on the general public and other law enforcement agencies, receive and respond to requests for information regarding department and assigned program policies and procedures in accordance with legal requirements governing release of information. Issue, receive, type and process various legal applications, and other forms; process bookings and other jail related documents; transmit recorded information to State of California and other states. Collect and process fees and charges; process bails and permits. Schedule appointments as assigned. Perform a wide variety of clerical work including filing, checking and recording information on records. Sort and file legal and general documents and records, maintaining alphabetical, index, and cross-reference files. Maintain a variety of statistical records; check and tabulate statistical data; prepare routine statistical reports. Operate standard office equipment including word processing applications as assigned, may perform duties on computer spreadsheet programs; operate stand alone computer software programs or equipment as related to the legal obligation assigned. Compile data, summarize and maintain a variety of statistical logs, reports, records, lists and files. Operate and access automated criminal justice telecommunication information systems and subsystems. Screen for entrance/exit for visitors to and from secured areas. Enter, modify and retrieve data into local, state and national computer systems. Conduct record searches in a centralized data base. May be subpoenaed to testify in court. Receive, sort and distribute incoming and outgoing mail and packages. May act as secretary as necessary. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. When assigned to the jail, may process inmates into custody. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Tasks may involve extended periods of time at a keyboard or workstation. Positions may require traveling to and from other locations in a variety of outdoor weather conditions and lifting materials and supplies of light weight. Incumbents may work odd or unusual hours including nights, weekends, holidays and/or overtime and in proximity to inmates or defendants. Incumbents may be subject to periods of facility lockdown. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of experience performing duties comparable to that of an Administrative Legal Clerk - Entry for Placer County. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of customer service and reception. English usage, spelling, grammar, and punctuation. Mathematical calculations. Principles and practices of computer hardware and software including word processing, spreadsheets and database packages. Principles and practices of filing and record keeping. Ability to: On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write or use keyboard to communicate through written means; perform simple grasping and fine manipulations; lift light weight. Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures to the public and staff. Work various shifts which include nights, weekends and holidays as assigned. Learn the organization, procedures and operating details of the County department to which assigned. Learn how to use word processing equipment. Perform routine legal clerical work including maintenance of appropriate records and preparation of reports. Verify and check files and data. Learn how to use a spread sheet and data base program on the computer. Understand and carry out both oral and written directions. Perform routine mathematical calculations. Maintain confidentiality. Deal tactfully and professionally with a variety of individuals. Establish and maintain effective working relationships with those contacted in the course of work. Use modern office equipment and computers. Type accurately at a speed of 45 words per minute. Organization, procedures and operating details of the County department to which assigned. Principles and practices of legal document processing. Legal terminology and forms. Independently perform legal clerical work. Interpret legal and reporting codes and statutes applicable to management of records. Retrieve, store and purge information in a wide variety of manual and automated filing systems, and maintain security and confidentiality of restricted information. Ensure thoroughness and accuracy when completing tasks. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction The Eligible List resulting from this recruitment will be used specifically to fill vacancies within the Corrections Division of the Sheriff's Office. The Placer County Sheriff's Office Corrections Division is currently accepting applications for Administrative Legal Clerk - Entry and Administrative Legal Clerk - Journey . Please review individual job postings for the minimum qualifications required at each level. To participate at the entry level, journey level, or both, you must complete and submit separate applications for each recruitment: Administrative Legal Clerk - Entry #2024-12351-01 Administrative Legal Clerk - Journey #2024-12352-01 The Corrections Division (jail) of the Sheriff's Office is seeking several Administrative Legal Clerks. These positions perform a variety of administrative and clerical work and are responsible for working in warrants, booking, and the front office. In addition to base pay, positions in this division receive 5% Jail Incentive Pay, Night Shift Differential pay of 7.5% (when assigned to work the night shift), and a uniform allowance in the amount of $750 per year. This division requires working 12-hour shifts, including nights, weekends, and holidays. Positions are located in the jail at either the Auburn or South Placer facility. All jail shifts are rotational based on seniority. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applicants who are hired as temporary/extra-help may be eligible to transition to permanent status. Temporary/extra-help positions are limited to 999 hours per fiscal year (960 hours for CalPERS retired annuitants). Extra-Help staff may not be required to work night, weekend, or holiday shifts. Online examinations will be scheduled throughout the year as applications are received. Qualified applicants will be notified of their testing date via email once the examination date has been scheduled. Review the Selection Procedure section to review the tentative testing dates. To be considered for the next screening cut-off in this recruitment, please submit your application materials Wednesday, June 19, 2024, at 5:00pm. The next testing session is tentatively scheduled for the Week of July 8, 2024. This classification is scheduled to receive a general wage increase of 4.0% in July 2024. POSITION INFORMATION For more information, please click here to view the detailed recruitment brochure. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general and legal administrative, clerical and document processing duties related to the legal function and department assigned; to serve as initial contact to the public; and to support law enforcement with a variety of administrative tasks. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Administrative Legal Clerk series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Administrative Legal Clerk - Entry class is distinguished from the journey level by the performance of less than the full range of duties assigned to the journey level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from management or supervisory positions, and may receive functional and technical supervision from clerical and secretarial personnel. EXAMPLES OF ESSENTIAL DUTIES Essential duties may include, but are not limited to, the following: Perform general and legal clerical duties related to assigned functional area and department including compiling data for, summarizing and maintaining a variety of statistical logs, reports, records, lists and files. Review legal documents, arrests or incident records, probation reports, Coroner reports, citations, and files to identify inaccurate, inconsistent, and unclear information; notify appropriate staff to resolve issue. Process records requests; maintain and purge records and files consistent with department policies. Receive and log inmate property; release property to inmates and/or family members consistent with department policies. Enter, modify and cancel warrants. Fingerprint the public, arrestees, and inmates; register sex, arson, and gang offenders. Type, proofread and process a variety of documents including general and legal correspondence, memos, and statistical charts from rough draft. Act as a receptionist; answer the telephone and wait on the general public and other law enforcement agencies, receive and respond to requests for information regarding department and assigned program policies and procedures in accordance with legal requirements governing release of information. Issue, receive, type and process various legal applications, and other forms; process bookings and other jail related documents; transmit recorded information to State of California and other states. Collect and process fees and charges; process bails and permits. Schedule appointments as assigned. Perform a wide variety of clerical work including filing, checking and recording information on records. Sort and file legal and general documents and records, maintaining alphabetical, index, and cross-reference files. Maintain a variety of statistical records; check and tabulate statistical data; prepare routine statistical reports. Operate standard office equipment including word processing applications as assigned, may perform duties on computer spreadsheet programs; operate stand alone computer software programs or equipment as related to the legal obligation assigned. Compile data, summarize and maintain a variety of statistical logs, reports, records, lists and files. Operate and access automated criminal justice telecommunication information systems and subsystems. Screen for entrance/exit for visitors to and from secured areas. Enter, modify and retrieve data into local, state and national computer systems. Conduct record searches in a centralized data base. May be subpoenaed to testify in court. Receive, sort and distribute incoming and outgoing mail and packages. May act as secretary as necessary. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. When assigned to the jail, may process inmates into custody. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Tasks may involve extended periods of time at a keyboard or workstation. Positions may require traveling to and from other locations in a variety of outdoor weather conditions and lifting materials and supplies of light weight. Incumbents may work odd or unusual hours including nights, weekends, holidays and/or overtime and in proximity to inmates or defendants. Incumbents may be subject to periods of facility lockdown. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of clerical experience. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of customer service and reception. English usage, spelling, grammar, and punctuation. Mathematical calculations. Principles and practices of computer hardware and software including word processing, spreadsheets and database packages. Principles and practices of filing and record keeping. Ability to: On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write or use keyboard to communicate through written means; perform simple grasping and fine manipulations; lift light weight. Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures to the public and staff. Work various shifts which include nights, weekends and holidays as assigned. Learn the organization, procedures and operating details of the County department to which assigned. Learn how to use word processing equipment. Perform routine legal clerical work including maintenance of appropriate records and preparation of reports. Verify and check files and data. Learn how to use a spread sheet and data base program on the computer. Understand and carry out both oral and written directions. Perform routine mathematical calculations. Maintain confidentiality. Deal tactfully and professionally with a variety of individuals. Establish and maintain effective working relationships with those contacted in the course of work. Use modern office equipment and computers. Type accurately at a speed of 45 words per minute. SELECTION PROCEDURE Written Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The written examinations have been tentatively scheduled for the following: Week of July 8, 2024 Week of September 23, 2024 Week of December 9, 2024 MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Introduction The Eligible List resulting from this recruitment will be used specifically to fill vacancies within the Corrections Division of the Sheriff's Office. The Placer County Sheriff's Office Corrections Division is currently accepting applications for Administrative Legal Clerk - Entry and Administrative Legal Clerk - Journey . Please review individual job postings for the minimum qualifications required at each level. To participate at the entry level, journey level, or both, you must complete and submit separate applications for each recruitment: Administrative Legal Clerk - Entry #2024-12351-01 Administrative Legal Clerk - Journey #2024-12352-01 The Corrections Division (jail) of the Sheriff's Office is seeking several Administrative Legal Clerks. These positions perform a variety of administrative and clerical work and are responsible for working in warrants, booking, and the front office. In addition to base pay, positions in this division receive 5% Jail Incentive Pay, Night Shift Differential pay of 7.5% (when assigned to work the night shift), and a uniform allowance in the amount of $750 per year. This division requires working 12-hour shifts, including nights, weekends, and holidays. Positions are located in the jail at either the Auburn or South Placer facility. All jail shifts are rotational based on seniority. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applicants who are hired as temporary/extra-help may be eligible to transition to permanent status. Temporary/extra-help positions are limited to 999 hours per fiscal year (960 hours for CalPERS retired annuitants). Extra-Help staff may not be required to work night, weekend, or holiday shifts. Online examinations will be scheduled throughout the year as applications are received. Qualified applicants will be notified of their testing date via email once the examination date has been scheduled. Review the Selection Procedure section to review the tentative testing dates. To be considered for the next screening cut-off in this recruitment, please submit your application materials Wednesday, June 19, 2024, at 5:00pm. The next testing session is tentatively scheduled for the Week of July 8, 2024. This classification is scheduled to receive a general wage increase of 4.0% in July 2024. POSITION INFORMATION For more information, please click here to view the detailed recruitment brochure. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general and legal administrative, clerical and document processing duties related to the legal function and department assigned; to serve as initial contact to the public; and to support law enforcement with a variety of administrative tasks. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Administrative Legal Clerk series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Administrative Legal Clerk - Entry class is distinguished from the journey level by the performance of less than the full range of duties assigned to the journey level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from management or supervisory positions, and may receive functional and technical supervision from clerical and secretarial personnel. EXAMPLES OF ESSENTIAL DUTIES Essential duties may include, but are not limited to, the following: Perform general and legal clerical duties related to assigned functional area and department including compiling data for, summarizing and maintaining a variety of statistical logs, reports, records, lists and files. Review legal documents, arrests or incident records, probation reports, Coroner reports, citations, and files to identify inaccurate, inconsistent, and unclear information; notify appropriate staff to resolve issue. Process records requests; maintain and purge records and files consistent with department policies. Receive and log inmate property; release property to inmates and/or family members consistent with department policies. Enter, modify and cancel warrants. Fingerprint the public, arrestees, and inmates; register sex, arson, and gang offenders. Type, proofread and process a variety of documents including general and legal correspondence, memos, and statistical charts from rough draft. Act as a receptionist; answer the telephone and wait on the general public and other law enforcement agencies, receive and respond to requests for information regarding department and assigned program policies and procedures in accordance with legal requirements governing release of information. Issue, receive, type and process various legal applications, and other forms; process bookings and other jail related documents; transmit recorded information to State of California and other states. Collect and process fees and charges; process bails and permits. Schedule appointments as assigned. Perform a wide variety of clerical work including filing, checking and recording information on records. Sort and file legal and general documents and records, maintaining alphabetical, index, and cross-reference files. Maintain a variety of statistical records; check and tabulate statistical data; prepare routine statistical reports. Operate standard office equipment including word processing applications as assigned, may perform duties on computer spreadsheet programs; operate stand alone computer software programs or equipment as related to the legal obligation assigned. Compile data, summarize and maintain a variety of statistical logs, reports, records, lists and files. Operate and access automated criminal justice telecommunication information systems and subsystems. Screen for entrance/exit for visitors to and from secured areas. Enter, modify and retrieve data into local, state and national computer systems. Conduct record searches in a centralized data base. May be subpoenaed to testify in court. Receive, sort and distribute incoming and outgoing mail and packages. May act as secretary as necessary. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. When assigned to the jail, may process inmates into custody. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Tasks may involve extended periods of time at a keyboard or workstation. Positions may require traveling to and from other locations in a variety of outdoor weather conditions and lifting materials and supplies of light weight. Incumbents may work odd or unusual hours including nights, weekends, holidays and/or overtime and in proximity to inmates or defendants. Incumbents may be subject to periods of facility lockdown. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of clerical experience. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of customer service and reception. English usage, spelling, grammar, and punctuation. Mathematical calculations. Principles and practices of computer hardware and software including word processing, spreadsheets and database packages. Principles and practices of filing and record keeping. Ability to: On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write or use keyboard to communicate through written means; perform simple grasping and fine manipulations; lift light weight. Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures to the public and staff. Work various shifts which include nights, weekends and holidays as assigned. Learn the organization, procedures and operating details of the County department to which assigned. Learn how to use word processing equipment. Perform routine legal clerical work including maintenance of appropriate records and preparation of reports. Verify and check files and data. Learn how to use a spread sheet and data base program on the computer. Understand and carry out both oral and written directions. Perform routine mathematical calculations. Maintain confidentiality. Deal tactfully and professionally with a variety of individuals. Establish and maintain effective working relationships with those contacted in the course of work. Use modern office equipment and computers. Type accurately at a speed of 45 words per minute. SELECTION PROCEDURE Written Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The written examinations have been tentatively scheduled for the following: Week of July 8, 2024 Week of September 23, 2024 Week of December 9, 2024 MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Department of Public Works is hiring an Administrative Dispatcher to support services in the Tahoe Area. This position within the Tahoe-Truckee Area Regional Transit Services division has a unique role in assisting Transit staff and the public with their transportation needs. It involves the use of customer service skills in day-to-day exposure to the travelling public as well as acting as a liaison between the County and several State and local agencies, providing answers to transit questions as well as providing transit fare guidance to those who request it. This position is also responsible for the maintenance of several reporting and transit specific databases in the course of the position’s normal duties. The successful candidate will need to possess excellent customer service and office administrative skills. This position will receive direct and functional supervision from TART supervisors and Transit Administrative managers. This position is located in Truckee. Please note that this position is considered safety sensitive and employees are subject to the Department of Transportation (DOT) 49 CFR Part 40 and other applicable DOT Agency regulations such as random drug testing. *General Wage Increase: This classification is scheduled to receive a general wage increase of 4% in July 2024. *Tahoe Branch Assignment Premium: Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform dispatching duties within an operating department; and to perform a variety of general clerical and routine administrative duties related to the department assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management or supervisory positions. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Receive and dispatch routine and emergency communications to the appropriate department staff; dispatch appropriate personnel and equipment to reported situations or conditions. Continuously monitor computer, telephone, cellular, and two-way radio for information regarding scheduling issues and field situations; notify supervisor of situations requiring attention when appropriate. Perform general clerical and administrative duties related to assigned functional area and department. Provide information to the general public or other public agencies related to service area; provide quality customer service and respond to public inquiries and requests for service in a courteous manner. Compose, type, proofread and process a variety of documents including general correspondence and memos. Act as a receptionist; answer the telephone and wait on the general public, giving information on department and assigned program policies and procedures. Coordinate repair work and vehicle substitution to maintain service levels. Issue, receive, type and process various applications, permits and other forms; process bills for fees; process and secure cash transactions and record payments. Perform a wide variety of clerical work including filing, billing, checking and recording information on records. Compile operational information and input data into computer. Sort and file documents and records, maintaining alphabetical, index, and cross-reference files. Operate standard office equipment and follow standard office procedures including modern office methods, procedures, and computer software programs as related to job assignment. Receive, sort and distribute incoming and outgoing mail. Deal with the public and defuse potentially critical incidents through conflict resolution skills. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. When assigned to Public Transit, ensure compliance with federal and state safety sensitive regulations and requirements; monitor and report issues and concerns regarding routes and services to supervisor; analyze ridership information and make recommendations on schedules and routes; support drivers and passengers regarding day-to-day operational activities. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any Combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of experience performing duties comparable to that of an Administrative Clerk - Entry with Placer County. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of administrative and/or technical area to which assigned including, but not limited to, two-way radios, multi-line phone systems, general office equipment and technology, employee scheduling, and customer service. English usage, spelling, grammar, punctuation, routine mathematical calculations, and statistics and statistical calculations. Office methods and equipment including filing systems and computers. Ability to: On a continuous basis, sit at desk while operating radio and/or stand at counter for long periods of time. Intermittently twist and reach office and radio equipment; write or use keyboard to communicate through written means; occasionally run errands; lift light weight. Intermittently review documents related to department operations; observe, identify and problem solve office and field problems; understand, interpret and explain department policies and procedures to the public and staff. Perform clerical work including maintenance of appropriate records and preparation of general reports. Convey critical information in a manner consistent with dispatching standards. Verify and check files and data. Understand and carry out both oral and written directions. Perform routine mathematical calculations. Operate a variety of modern office equipment including two-way radio. Type accurately at a speed of 45 words per minute. Use computer word processing equipment, as assigned. When assigned to Public Transit, accurately sort, count and receipt cash and other fare media on a routine basis. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. Specific position(s) within this classification designated as Safety Sensitive may require applicants to register with the Federal Motor Carrier Safety Administration (FMCSA) Clearinghouse and to provide consent for Placer County to conduct a full query of their records within the Clearinghouse prior to an offer of employment. SUBSTITUTE LISTS Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Department of Public Works is hiring an Administrative Dispatcher to support services in the Tahoe Area. This position within the Tahoe-Truckee Area Regional Transit Services division has a unique role in assisting Transit staff and the public with their transportation needs. It involves the use of customer service skills in day-to-day exposure to the travelling public as well as acting as a liaison between the County and several State and local agencies, providing answers to transit questions as well as providing transit fare guidance to those who request it. This position is also responsible for the maintenance of several reporting and transit specific databases in the course of the position’s normal duties. The successful candidate will need to possess excellent customer service and office administrative skills. This position will receive direct and functional supervision from TART supervisors and Transit Administrative managers. This position is located in Truckee. Please note that this position is considered safety sensitive and employees are subject to the Department of Transportation (DOT) 49 CFR Part 40 and other applicable DOT Agency regulations such as random drug testing. *General Wage Increase: This classification is scheduled to receive a general wage increase of 4% in July 2024. *Tahoe Branch Assignment Premium: Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform dispatching duties within an operating department; and to perform a variety of general clerical and routine administrative duties related to the department assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management or supervisory positions. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Receive and dispatch routine and emergency communications to the appropriate department staff; dispatch appropriate personnel and equipment to reported situations or conditions. Continuously monitor computer, telephone, cellular, and two-way radio for information regarding scheduling issues and field situations; notify supervisor of situations requiring attention when appropriate. Perform general clerical and administrative duties related to assigned functional area and department. Provide information to the general public or other public agencies related to service area; provide quality customer service and respond to public inquiries and requests for service in a courteous manner. Compose, type, proofread and process a variety of documents including general correspondence and memos. Act as a receptionist; answer the telephone and wait on the general public, giving information on department and assigned program policies and procedures. Coordinate repair work and vehicle substitution to maintain service levels. Issue, receive, type and process various applications, permits and other forms; process bills for fees; process and secure cash transactions and record payments. Perform a wide variety of clerical work including filing, billing, checking and recording information on records. Compile operational information and input data into computer. Sort and file documents and records, maintaining alphabetical, index, and cross-reference files. Operate standard office equipment and follow standard office procedures including modern office methods, procedures, and computer software programs as related to job assignment. Receive, sort and distribute incoming and outgoing mail. Deal with the public and defuse potentially critical incidents through conflict resolution skills. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. When assigned to Public Transit, ensure compliance with federal and state safety sensitive regulations and requirements; monitor and report issues and concerns regarding routes and services to supervisor; analyze ridership information and make recommendations on schedules and routes; support drivers and passengers regarding day-to-day operational activities. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any Combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of experience performing duties comparable to that of an Administrative Clerk - Entry with Placer County. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of administrative and/or technical area to which assigned including, but not limited to, two-way radios, multi-line phone systems, general office equipment and technology, employee scheduling, and customer service. English usage, spelling, grammar, punctuation, routine mathematical calculations, and statistics and statistical calculations. Office methods and equipment including filing systems and computers. Ability to: On a continuous basis, sit at desk while operating radio and/or stand at counter for long periods of time. Intermittently twist and reach office and radio equipment; write or use keyboard to communicate through written means; occasionally run errands; lift light weight. Intermittently review documents related to department operations; observe, identify and problem solve office and field problems; understand, interpret and explain department policies and procedures to the public and staff. Perform clerical work including maintenance of appropriate records and preparation of general reports. Convey critical information in a manner consistent with dispatching standards. Verify and check files and data. Understand and carry out both oral and written directions. Perform routine mathematical calculations. Operate a variety of modern office equipment including two-way radio. Type accurately at a speed of 45 words per minute. Use computer word processing equipment, as assigned. When assigned to Public Transit, accurately sort, count and receipt cash and other fare media on a routine basis. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. Specific position(s) within this classification designated as Safety Sensitive may require applicants to register with the Federal Motor Carrier Safety Administration (FMCSA) Clearinghouse and to provide consent for Placer County to conduct a full query of their records within the Clearinghouse prior to an offer of employment. SUBSTITUTE LISTS Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Information Technology Technician series. This class is distinguished from the journey level by the performance of more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Positions where duties are primarily limited to more routine/basic assignments such as serving as a first level responder for hardware/software issues, receiving trouble calls, troubleshooting basic problems such as connection or printer issues, installing software, and forwarding a large percentage of more complex or specialized calls to another staff member may be permanently allocated to the Information Technology Technician I level. SUPERVISION RECEIVED AND EXERCISED Incumbents work initially under immediate supervision from an assigned supervisor while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One (1) year of experience involving the applications and operations of computer equipment. Training: Equivalent to the completion of an Associate’s Degree with major coursework in computer science, information technology, or a related field. Experience involving the technical support of computer applications and equipment may substitute for the required education on a year for year basis. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
Apr 27, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Information Technology Technician series. This class is distinguished from the journey level by the performance of more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Positions where duties are primarily limited to more routine/basic assignments such as serving as a first level responder for hardware/software issues, receiving trouble calls, troubleshooting basic problems such as connection or printer issues, installing software, and forwarding a large percentage of more complex or specialized calls to another staff member may be permanently allocated to the Information Technology Technician I level. SUPERVISION RECEIVED AND EXERCISED Incumbents work initially under immediate supervision from an assigned supervisor while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One (1) year of experience involving the applications and operations of computer equipment. Training: Equivalent to the completion of an Associate’s Degree with major coursework in computer science, information technology, or a related field. Experience involving the technical support of computer applications and equipment may substitute for the required education on a year for year basis. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the full journey level class in the Information Technology Technician series. Employees within this class are distinguished from the Information Technology Technician I by the performance of the full range of duties as assigned. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. This class is distinguished from Information Technology Specialist in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a Technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from an assigned supervisor. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible experience comparable to Information Technology Technician I with Placer County. Training : Equivalent to the completion of an Associate’s degree with major coursework in computer science, information systems, or a related field. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Operational characteristics of local and wide area network systems. Operational characteristics of communication systems, equipment and devices. Methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. Analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Write procedures and documentation for problems, solutions, and standards. Maintain and manage documents, inventory and records of computer assets, and coordinate ordering of supplies. Read, comprehend and retain technical information on computer products and systems. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
Apr 27, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the full journey level class in the Information Technology Technician series. Employees within this class are distinguished from the Information Technology Technician I by the performance of the full range of duties as assigned. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. This class is distinguished from Information Technology Specialist in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a Technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from an assigned supervisor. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible experience comparable to Information Technology Technician I with Placer County. Training : Equivalent to the completion of an Associate’s degree with major coursework in computer science, information systems, or a related field. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Operational characteristics of local and wide area network systems. Operational characteristics of communication systems, equipment and devices. Methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. Analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Write procedures and documentation for problems, solutions, and standards. Maintain and manage documents, inventory and records of computer assets, and coordinate ordering of supplies. Read, comprehend and retain technical information on computer products and systems. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Placer County is looking for students who are currently enrolled in or recently graduated (up to 1 year after graduation) from a college/university who are interested in being considered for Student Intern assignments. 1. Current Undergraduate College/University Student a. Student must be enrolled in an accredited 2 or 4 year college or university program. b. Student must submit proof of continuing enrollment (current class schedule, unofficial transcripts, etc.) with their application. 2. Recent College Graduate - up to 1 year after graduation a. Recent graduate must submit proof of graduation (diploma, unofficial transcripts, etc.) with their application. 3. Current Graduate College/University Student a. Student must be enrolled in an accredited college or university program. b. Student must submit proof of continuing enrollment (current class schedule, unofficial transcripts, etc.) with their application. This is a great opportunity to gain knowledge and learn real life skills related to your major coursework. Assignments are limited. Applications will be screened on a weekly basis. To apply for a Student Intern assignment, please submit an application and complete the supplemental questionnaire indicating the department(s) that relate(s) to your major coursework and outlining your goal(s) for the internship. Please submit your resume and proof of eligibility (unofficial transcripts, current class schedule, confirmation of enrollment, etc.) with your application. The Student Intern is unclassified and assignments are extra help/temporary compensated at an hourly rate of $16.22 - $20.26 per hour (specialized skillsets may be paid at the higher end of the range). Work hours are limited to no more than 28 hours per week and cannot exceed a maximum of 1,000 hours per fiscal year. This is the general Student Intern recruitment, utilized by all participating County departments. Opportunities may be available in the following departments: Agriculture, Parks, & Natural Resources Air Pollution Control District Assessor Auditor-Controller Clerk-Recorder/Registrar of Voters Community Development Resource Agency County Executive Office Department of Public Works District Attorney Facilities Management Health and Human Services Human Resources Information Technology (IT) Services LAFCO (Local Agency Formation Commission) Library Sheriff DEFINITION (Unclassified) To learn to perform administrative and/or professional work in an assigned area by assisting in varied administrative assignments such as research, analysis and report writing or routine technical and professional work. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from higher level staff in subject area to which assigned. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assist in a variety of administrative tasks within various County departments; provide research assistance; collect and analyze data, prepare correspondence and reports; may interview and consult with officials, employees, agency clients and other interested individuals or groups. Perform routine work pertinent to the subject area to which assigned such as general public administration, surveying, drafting and engineering, architecture, counseling, social and mental health services. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: None required. Training: Enrollment or recent graduate of an accredited college or university in the subject area to which assigned. Some positions may require additional education in a specific course of study. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Note: Employment in this class is restricted to students enrolled or recently graduated in a college curriculum in a field appropriate to assigned duties. Employment in this class is temporary in nature and is designed to offer the student a practical learning experience. No full-time permanent appointments will be made in this class. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: English usage, spelling, grammar, and punctuation; arithmetic and basic mathematical calculations. Modern office procedures, methods and computer equipment. Basic principles and practices used in the work of subject area to which assigned. Ability to: On a continuous basis, sit at desk and/or stand at counter for long periods of time; know and understand the job and observe safety rules. Intermittently, sit while studying or preparing work papers, making computations, working at computer equipment; walk, stand, bend, squat, climb, kneel and twist while performing field work; perform simple and power grasping, pushing, pulling, and fine manipulation; and see and hear sufficiently to communicate by visual and auditory signals while working in the field; lift moderate to heavy weight depending upon the needs of the assignment. Learn a variety of administrative and professional tasks. Learn to prepare effective reports and make recommendations on assigned matters under study. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Placer County is looking for students who are currently enrolled in or recently graduated (up to 1 year after graduation) from a college/university who are interested in being considered for Student Intern assignments. 1. Current Undergraduate College/University Student a. Student must be enrolled in an accredited 2 or 4 year college or university program. b. Student must submit proof of continuing enrollment (current class schedule, unofficial transcripts, etc.) with their application. 2. Recent College Graduate - up to 1 year after graduation a. Recent graduate must submit proof of graduation (diploma, unofficial transcripts, etc.) with their application. 3. Current Graduate College/University Student a. Student must be enrolled in an accredited college or university program. b. Student must submit proof of continuing enrollment (current class schedule, unofficial transcripts, etc.) with their application. This is a great opportunity to gain knowledge and learn real life skills related to your major coursework. Assignments are limited. Applications will be screened on a weekly basis. To apply for a Student Intern assignment, please submit an application and complete the supplemental questionnaire indicating the department(s) that relate(s) to your major coursework and outlining your goal(s) for the internship. Please submit your resume and proof of eligibility (unofficial transcripts, current class schedule, confirmation of enrollment, etc.) with your application. The Student Intern is unclassified and assignments are extra help/temporary compensated at an hourly rate of $16.22 - $20.26 per hour (specialized skillsets may be paid at the higher end of the range). Work hours are limited to no more than 28 hours per week and cannot exceed a maximum of 1,000 hours per fiscal year. This is the general Student Intern recruitment, utilized by all participating County departments. Opportunities may be available in the following departments: Agriculture, Parks, & Natural Resources Air Pollution Control District Assessor Auditor-Controller Clerk-Recorder/Registrar of Voters Community Development Resource Agency County Executive Office Department of Public Works District Attorney Facilities Management Health and Human Services Human Resources Information Technology (IT) Services LAFCO (Local Agency Formation Commission) Library Sheriff DEFINITION (Unclassified) To learn to perform administrative and/or professional work in an assigned area by assisting in varied administrative assignments such as research, analysis and report writing or routine technical and professional work. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from higher level staff in subject area to which assigned. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assist in a variety of administrative tasks within various County departments; provide research assistance; collect and analyze data, prepare correspondence and reports; may interview and consult with officials, employees, agency clients and other interested individuals or groups. Perform routine work pertinent to the subject area to which assigned such as general public administration, surveying, drafting and engineering, architecture, counseling, social and mental health services. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: None required. Training: Enrollment or recent graduate of an accredited college or university in the subject area to which assigned. Some positions may require additional education in a specific course of study. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Note: Employment in this class is restricted to students enrolled or recently graduated in a college curriculum in a field appropriate to assigned duties. Employment in this class is temporary in nature and is designed to offer the student a practical learning experience. No full-time permanent appointments will be made in this class. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: English usage, spelling, grammar, and punctuation; arithmetic and basic mathematical calculations. Modern office procedures, methods and computer equipment. Basic principles and practices used in the work of subject area to which assigned. Ability to: On a continuous basis, sit at desk and/or stand at counter for long periods of time; know and understand the job and observe safety rules. Intermittently, sit while studying or preparing work papers, making computations, working at computer equipment; walk, stand, bend, squat, climb, kneel and twist while performing field work; perform simple and power grasping, pushing, pulling, and fine manipulation; and see and hear sufficiently to communicate by visual and auditory signals while working in the field; lift moderate to heavy weight depending upon the needs of the assignment. Learn a variety of administrative and professional tasks. Learn to prepare effective reports and make recommendations on assigned matters under study. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Continuous
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Treasurer-Tax Collector Department's mission is to provide County departments and all other depositing agencies with secured and convenient countywide central banking facility and countywide central banking facility and countywide treasurer administration services, including the investment of monies on deposit with Treasurer in the Treasurer's Investment Pool, provide real estate and personal property tax billing and collecting services, provide business licensing services in the unincorporated areas of the County, and provide in-house administration of the County's deferred compensation plan programs for eligible employees. THE POSITION Under general direction, to perform a wide variety of duties to facilitate collection on current and delinquent accounts; to effect collection through personal and telephone contact, correspondence and/or legal action; to prepare accounts for legal enforcement and attend court proceedings; to maintain collection records and documents; and to do related work as required. Classes include in this series are: DISTINGUISHING FEATURES These positions are located in the Central Collections Division of the Office of the Auditor-Controller; and in the Treasurer-Tax Collector's Department. Collection Enforcement Deputy II positions are flexibly staffed from Collection Enforcement Deputy I, based on meeting defined job performance standards. Collection Enforcement Deputy I's are distinguished from Collection Enforcement II's in that the latter are required to perform at higher job productivity levels for revenues collected, numbers of paying accounts, numbers of court actions, and the percentage of accounts over 120 days delinquent. Both classes are distinguished from the next higher class series of Collection Supervisor, in that positions in the latter classes act as working-level supervisors. DEFINITION OF LEVEL Positions at this level perform initial research on debtor accounts and related inside collections of such accounts. Incumbents verify information relating to the whereabouts, employment, earning, assets, liabilities and ability to pay of persons owing monies to the County. As necessary, they also prepare cases for legally enforced collections and appear in Court. CLICK HERE for the full job description. MINIMUM QUALIFICATIONS Either I The equivalent of one year's experience as a Specialist Clerk or in an equivalent or high class in the Alameda County classified service (non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts), involving collection assignments. Or II The equivalent of one year's experience in collection work with responsibility for a collection file of at least 500 delinquent accounts. License: Possession of a valid California Motor Vehicle Operator's license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • General principles of collections enforcement and procedures. • Federal and California laws and regulations pertaining to a wide variety of debt collection. • Legal requirements for collection of delinquent accounts. • Basic arithmetic to perform calculations and understand financial records. • The English language (including spelling, vocabulary, sentence and paragraph structure) sufficient to prepare and edit reports, letters and other written communications. Ability to: • Research legal, financial and other records sufficient to obtain data needed to secure and enforce a wide variety of debt collection. • Communicate effectively in writing (including spelling, vocabulary, sentence and paragraph structure). • Communicate with persons from a wide variety of ethnic and social backgrounds sufficiently to explain legal processes and obligations and/or penalties for nonpayment of debts. • Elicit information from hostile and/or uncooperative individuals. • Organize work and establish priorities according to departmental operating requirements. • Effectively manage time to perform multiple tasks. • Work cooperatively with other staff, outside agencies and public so as to maximize collections in accordance with established policies and procedures. • Operate standard office equipment, including a computer terminal. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY: Please contact Sheila Green at (510) 272-6805 or sheila.green2@acgov.org . You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Treasurer-Tax Collector Department's mission is to provide County departments and all other depositing agencies with secured and convenient countywide central banking facility and countywide central banking facility and countywide treasurer administration services, including the investment of monies on deposit with Treasurer in the Treasurer's Investment Pool, provide real estate and personal property tax billing and collecting services, provide business licensing services in the unincorporated areas of the County, and provide in-house administration of the County's deferred compensation plan programs for eligible employees. THE POSITION Under general direction, to perform a wide variety of duties to facilitate collection on current and delinquent accounts; to effect collection through personal and telephone contact, correspondence and/or legal action; to prepare accounts for legal enforcement and attend court proceedings; to maintain collection records and documents; and to do related work as required. Classes include in this series are: DISTINGUISHING FEATURES These positions are located in the Central Collections Division of the Office of the Auditor-Controller; and in the Treasurer-Tax Collector's Department. Collection Enforcement Deputy II positions are flexibly staffed from Collection Enforcement Deputy I, based on meeting defined job performance standards. Collection Enforcement Deputy I's are distinguished from Collection Enforcement II's in that the latter are required to perform at higher job productivity levels for revenues collected, numbers of paying accounts, numbers of court actions, and the percentage of accounts over 120 days delinquent. Both classes are distinguished from the next higher class series of Collection Supervisor, in that positions in the latter classes act as working-level supervisors. DEFINITION OF LEVEL Positions at this level perform initial research on debtor accounts and related inside collections of such accounts. Incumbents verify information relating to the whereabouts, employment, earning, assets, liabilities and ability to pay of persons owing monies to the County. As necessary, they also prepare cases for legally enforced collections and appear in Court. CLICK HERE for the full job description. MINIMUM QUALIFICATIONS Either I The equivalent of one year's experience as a Specialist Clerk or in an equivalent or high class in the Alameda County classified service (non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts), involving collection assignments. Or II The equivalent of one year's experience in collection work with responsibility for a collection file of at least 500 delinquent accounts. License: Possession of a valid California Motor Vehicle Operator's license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • General principles of collections enforcement and procedures. • Federal and California laws and regulations pertaining to a wide variety of debt collection. • Legal requirements for collection of delinquent accounts. • Basic arithmetic to perform calculations and understand financial records. • The English language (including spelling, vocabulary, sentence and paragraph structure) sufficient to prepare and edit reports, letters and other written communications. Ability to: • Research legal, financial and other records sufficient to obtain data needed to secure and enforce a wide variety of debt collection. • Communicate effectively in writing (including spelling, vocabulary, sentence and paragraph structure). • Communicate with persons from a wide variety of ethnic and social backgrounds sufficiently to explain legal processes and obligations and/or penalties for nonpayment of debts. • Elicit information from hostile and/or uncooperative individuals. • Organize work and establish priorities according to departmental operating requirements. • Effectively manage time to perform multiple tasks. • Work cooperatively with other staff, outside agencies and public so as to maximize collections in accordance with established policies and procedures. • Operate standard office equipment, including a computer terminal. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY: Please contact Sheila Green at (510) 272-6805 or sheila.green2@acgov.org . You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous