CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. The Human Resources Administrative Assistant is the first point of contact for the department, greeting and assisting customers in person and over the phone. The Administrative Assistant also performs routine clerical tasks and administrative functions in support of the Human Resources Department. Candidates must possess at least one (1) year of clerical experience involving public contact, preferably in a human resources or specialized general office, and a high school degree or equivalent. Essential Functions Include But Are Not Limited To Serves as the first point of contact for the Human Resources Department; provides effective front office support by greeting and assisting customers in person and over the telephone; triages customers based on scheduled appointments and staff availability; directs customers to department staff offices; and tracks visitor flow and parking validations. Interacts with the public and City employees with tact and confidentiality; and responds to departmental inquiries and forwards to appropriate parties in and outside of the Human Resources Department. Maintains front office appearance and adequate inventory of front desk materials, such as business cards and benefits literature; and maintains office supply areas stocked and assists with office supply orders. Assists in printing and posting job opportunities for the Human Resources Department, and sending global communications to City employees regarding available job opportunities; and assists in distributing recruitment job bulletins to external designated contacts, and receiving and organizing job opportunities from other agencies. Schedules, tracks, and supports employee training, including employee safety training. Assists in the reviewing and timely processing of department invoices, and processes Direct Payment Vouchers (DPVs) and purchase requests. Processes third party insurance requests for special events and recreation contracted instructors. Receives and sorts mail and interdepartmental correspondence for the department; keeps records, compiles, tabulates, and assists in the preparation of routine department reports; and provides administrative support to staff by printing, organizing, assembling, and filing documents. Assists human resources staff with clerical support related to specialized human resources functions including but not limited to printing exam materials and providing examination proctoring support for recruitments; supporting and coordinating citywide training and development initiatives; administering employee benefits; conducting bilingual fluency tests (if bilingual); distributing pre-employment forms and materials to prospective employees; receiving and processing completed new hire documents, including I-9 identification verifications; and photographing employees and creating employee identification cards. Assists with maintaining, coordinating, and destroying department records according to City record retention guidelines. Operates a variety of office equipment including computers, common office software, photocopiers, fax machines, and printers. Assists with Human Resources Department programs, including employee recognition events; and supports department staff by coordinating special events and conference room reservations. Provides administrative support to one or more Human Resources divisions. May assist in data entry, including entering and maintaining electronic worker’s compensation records. May be assigned special individual and team projects. Performs other duties as assigned. Minimum Qualifications EXPERIENCE AND EDUCATION One year of clerical experience, preferably involving extensive public contact, and the equivalent to graduation from high school; or any equivalent combination of education and experience which provide the following knowledge, skills and abilities: KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: The practices and procedures of a public sector human resources office; modern office equipment, including computers; computer applications such as word processing, spreadsheet, and database applications; methods and techniques for basic report preparation and writing; proper English usage, spelling, grammar, and punctuation; methods and techniques of proper telephone communication etiquette; principles and practices of exemplary customer service; applicable laws, codes, and regulations; principles and procedures of record keeping and filing; and basic mathematics as applicable to human resources work. Skill in: The operation of a personal computer. Ability to: Understand, interpret, and apply general administrative and departmental policies and procedures; perform a variety of office support and clerical duties and activities; follow oral and written instructions; organize own work, set priorities, work independently on a day-to-day basis, meet critical deadlines and balance multiple objectives; communicate clearly and concisely, both orally and in writing; use sound judgment in following and applying appropriate laws, regulations, policies, and procedures; learn departmental functions, activities, organizational structure, and names of key personnel within a short period of time; handle a large volume of incoming calls and visitors promptly, tactfully, and equitably; write legibly and use correct grammar; type and enter data at a speed necessary for successful job performance; make simple arithmetic computations accurately; type proficiently; speak clearly and concisely; maintain effective working relationships with the public and other employees; exercise good judgment in reviewing and maintaining accurate and confidential information, records, and reports; and operate and use modern office equipment, including computers and various software packages. SPECIAL REQUIREMENTS Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this classification. Must be willing and able to work evenings and weekends, as needed. HIGHLY DESIRABLE Bilingual ability in English and Spanish, and/or English and Vietnamese is highly desirable. Some experience in a human resources office and/or specialized general office, and clerical training is highly desirable. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Online Written Examination ( Tentatively scheduled for Thursday, May 23, 2024 ) : (Weight of 50%) will evaluate candidates' knowledge, skills, and abilities in relation to those factors which are essential for successful performance on the job. This examination may include questions in the following areas: arithmetic, charts and tables, English usage, office practices, punctuation and capitalization, spelling, supervision, and vocabulary. Online Performance Examination (Tentatively scheduled for Thursday, May 23, 2024) : (Qualifying) will assess the candidates' proficiency in using Microsoft Office 2016 software. Oral Interview Examination (Tentatively scheduled for Thursday, June 6, 2024) : (Weight of 50%) will evaluate the candidates' experience, training, education and abilities in relation to those factors which are essential for successful performance on the job. Note: Tentative dates listed above are subject to change. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under CASA) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time: 5/20/2024 8:00 AM Pacific
May 04, 2024
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. The Human Resources Administrative Assistant is the first point of contact for the department, greeting and assisting customers in person and over the phone. The Administrative Assistant also performs routine clerical tasks and administrative functions in support of the Human Resources Department. Candidates must possess at least one (1) year of clerical experience involving public contact, preferably in a human resources or specialized general office, and a high school degree or equivalent. Essential Functions Include But Are Not Limited To Serves as the first point of contact for the Human Resources Department; provides effective front office support by greeting and assisting customers in person and over the telephone; triages customers based on scheduled appointments and staff availability; directs customers to department staff offices; and tracks visitor flow and parking validations. Interacts with the public and City employees with tact and confidentiality; and responds to departmental inquiries and forwards to appropriate parties in and outside of the Human Resources Department. Maintains front office appearance and adequate inventory of front desk materials, such as business cards and benefits literature; and maintains office supply areas stocked and assists with office supply orders. Assists in printing and posting job opportunities for the Human Resources Department, and sending global communications to City employees regarding available job opportunities; and assists in distributing recruitment job bulletins to external designated contacts, and receiving and organizing job opportunities from other agencies. Schedules, tracks, and supports employee training, including employee safety training. Assists in the reviewing and timely processing of department invoices, and processes Direct Payment Vouchers (DPVs) and purchase requests. Processes third party insurance requests for special events and recreation contracted instructors. Receives and sorts mail and interdepartmental correspondence for the department; keeps records, compiles, tabulates, and assists in the preparation of routine department reports; and provides administrative support to staff by printing, organizing, assembling, and filing documents. Assists human resources staff with clerical support related to specialized human resources functions including but not limited to printing exam materials and providing examination proctoring support for recruitments; supporting and coordinating citywide training and development initiatives; administering employee benefits; conducting bilingual fluency tests (if bilingual); distributing pre-employment forms and materials to prospective employees; receiving and processing completed new hire documents, including I-9 identification verifications; and photographing employees and creating employee identification cards. Assists with maintaining, coordinating, and destroying department records according to City record retention guidelines. Operates a variety of office equipment including computers, common office software, photocopiers, fax machines, and printers. Assists with Human Resources Department programs, including employee recognition events; and supports department staff by coordinating special events and conference room reservations. Provides administrative support to one or more Human Resources divisions. May assist in data entry, including entering and maintaining electronic worker’s compensation records. May be assigned special individual and team projects. Performs other duties as assigned. Minimum Qualifications EXPERIENCE AND EDUCATION One year of clerical experience, preferably involving extensive public contact, and the equivalent to graduation from high school; or any equivalent combination of education and experience which provide the following knowledge, skills and abilities: KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: The practices and procedures of a public sector human resources office; modern office equipment, including computers; computer applications such as word processing, spreadsheet, and database applications; methods and techniques for basic report preparation and writing; proper English usage, spelling, grammar, and punctuation; methods and techniques of proper telephone communication etiquette; principles and practices of exemplary customer service; applicable laws, codes, and regulations; principles and procedures of record keeping and filing; and basic mathematics as applicable to human resources work. Skill in: The operation of a personal computer. Ability to: Understand, interpret, and apply general administrative and departmental policies and procedures; perform a variety of office support and clerical duties and activities; follow oral and written instructions; organize own work, set priorities, work independently on a day-to-day basis, meet critical deadlines and balance multiple objectives; communicate clearly and concisely, both orally and in writing; use sound judgment in following and applying appropriate laws, regulations, policies, and procedures; learn departmental functions, activities, organizational structure, and names of key personnel within a short period of time; handle a large volume of incoming calls and visitors promptly, tactfully, and equitably; write legibly and use correct grammar; type and enter data at a speed necessary for successful job performance; make simple arithmetic computations accurately; type proficiently; speak clearly and concisely; maintain effective working relationships with the public and other employees; exercise good judgment in reviewing and maintaining accurate and confidential information, records, and reports; and operate and use modern office equipment, including computers and various software packages. SPECIAL REQUIREMENTS Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this classification. Must be willing and able to work evenings and weekends, as needed. HIGHLY DESIRABLE Bilingual ability in English and Spanish, and/or English and Vietnamese is highly desirable. Some experience in a human resources office and/or specialized general office, and clerical training is highly desirable. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Online Written Examination ( Tentatively scheduled for Thursday, May 23, 2024 ) : (Weight of 50%) will evaluate candidates' knowledge, skills, and abilities in relation to those factors which are essential for successful performance on the job. This examination may include questions in the following areas: arithmetic, charts and tables, English usage, office practices, punctuation and capitalization, spelling, supervision, and vocabulary. Online Performance Examination (Tentatively scheduled for Thursday, May 23, 2024) : (Qualifying) will assess the candidates' proficiency in using Microsoft Office 2016 software. Oral Interview Examination (Tentatively scheduled for Thursday, June 6, 2024) : (Weight of 50%) will evaluate the candidates' experience, training, education and abilities in relation to those factors which are essential for successful performance on the job. Note: Tentative dates listed above are subject to change. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under CASA) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time: 5/20/2024 8:00 AM Pacific
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. The Senior Office Assistant performs specialized and/or a wide variety of responsible, difficult, and complex general clerical work, including word processing, data entry and organization, processing of invoices, recordkeeping, report preparation, filing, and providing information and assistance to the general public. There is currently one (1) vacancy in the Police Department. The eligibility list established from this recruitment will be used to fill the current and/or additional vacancies throughout the City. This position is open until further notice and can close at any time without advance notice. You are encouraged to apply immediately! First application review is scheduled for February 08, 2024. Essential Functions Include But Are Not Limited To Prepares, formats, proofreads, and distributes complex correspondence, reports, records, statistical data, and a variety of other documents from rough drafts, general instructions, and a variety of sources frequently involving a high incidence of statistical data and technical terminology. Assists the public and outside parties in person, by telephone, and via software applications; furnishes information, explains and interprets established policies, procedures, or regulations; resolves or refers complaints; directs to appropriate locations and/or staff; conducts general transactions, such as processing applications, issuing licenses and permits, and providing copies of public records; and enters and tracks public calls into appropriate databases. Establishes, updates, and maintains record systems and databases, including filing and indexing systems; maintains accurate and detailed records; verifies accuracy of information; researches discrepancies; records information; files documents; and applies departmental and program policies and procedures in determining completeness documents, records, and files. Monitors and orders office and other related supplies; assists in entering purchase requisitions and purchase orders; receives and reviews vendor invoices; prepares requests for payment; and accounts for money. Receives, opens, time stamps, sorts, and distributes internal mail; and prepares and distributes outgoing mail. Makes and confirms travel arrangements; types itineraries; requests travel advances; and processes expense reports. Maintains calendars and makes meeting arrangements. Operates office equipment, such as calculators, copy machines, and personal computers. May be assigned to review work of other clerical employees and assist in training new workers. May assist in maintaining attendance records and entering payroll data. May perform duties of high-level clerical classifications in a training or relief capacity. Performs other duties as assigned. Minimum Qualifications one (1) year of responsible general office clerical experience. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience, education, and training must provide the knowledge, skills, and abilities listed below. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: City and department practices, policies, and procedures; modern office practices, procedures, equipment, and clerical techniques; principles and practices of data collection and report preparation; indexing and filing systems; word processing methods, techniques, and programs; general accounting methods, procedures, and terminology; database and spreadsheet applications and programs; business letter writing; recordkeeping; cash handling; English usage, spelling, vocabulary, grammar, and punctuation; and customer service practices and telephone etiquette. Skill in: Personal computer operation; and MS Office Suite (Word, Excel, PowerPoint, Access and Outlook). Ability to: Perform responsible clerical support work with accuracy, speed, and minimal supervision; operate job-related software up to an advanced level of proficiency; compose correspondence rapidly and accurately; operate word processing equipment; understand and carry out moderately complex oral and written instructions; perform assignments without close supervision; learn, interpret and explain specific regulations, policies and procedures; maintain moderately complex and confidential records, and prepare reports from such records; use correct grammar and spelling; make accurate and rapid computations and comparisons; make accurate arithmetic computations; organize, maintain, and update office database and records systems; file materials alphabetically, chronologically, and numerically; schedule and coordinate projects; set and adapt to changing priorities; meet critical time deadlines; communicate effectively, both orally and in writing; work effectively with the public in situations requiring tact and poise; work effectively with other employees; and respond to and effectively prioritize a high volume of phone calls and other requests for service. SPECIAL REQUIREMENTS Must be willing and able to work evenings, weekends, holidays, and during emergencies, as needed. NOTE : Certain positions throughout the City may require bilingual fluency in English and a second language. For the assignment in the Police Department, bilingual fluency in English and Spanish OR Vietnamese is desired. Selection Process Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Written Examination : (weight of 50%) tentatively scheduled for February 9, 2024: may include questions on clerical methods, office practices, English usage, interpersonal relations, software, math and other job-related subjects. Candidates need a passing score in order to continue in the selection process. This exam will be available to take online via the testing platform eSkill Performance Examination : (qualifying) tentatively scheduled for February 9, 2024: will assess the candidates' proficiency in using Microsoft Word 2016 software. The simulation will focus on tasks that a productive user of the software should know how to perform at various levels (Beginner, Intermediate and Advanced). Candidates need a passing score in order to continue in the selection process. This exam will be available to take online via the testing platform eSkill Oral Interview Examination : (weight of 50%) tentatively scheduled for February 22, 2024 will evaluate experience, training, and personal qualifications for the position. Candidates need a passing score in order to continue in the selection process. Bilingual Oral Fluency Examination ( if applicable ) : (Qualifying) w ill evaluate the candidates' ability to communicate effectively in English and Vietnamese or Spanish The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%. The City of Santa Ana is an equal-opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
Mar 07, 2024
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. The Senior Office Assistant performs specialized and/or a wide variety of responsible, difficult, and complex general clerical work, including word processing, data entry and organization, processing of invoices, recordkeeping, report preparation, filing, and providing information and assistance to the general public. There is currently one (1) vacancy in the Police Department. The eligibility list established from this recruitment will be used to fill the current and/or additional vacancies throughout the City. This position is open until further notice and can close at any time without advance notice. You are encouraged to apply immediately! First application review is scheduled for February 08, 2024. Essential Functions Include But Are Not Limited To Prepares, formats, proofreads, and distributes complex correspondence, reports, records, statistical data, and a variety of other documents from rough drafts, general instructions, and a variety of sources frequently involving a high incidence of statistical data and technical terminology. Assists the public and outside parties in person, by telephone, and via software applications; furnishes information, explains and interprets established policies, procedures, or regulations; resolves or refers complaints; directs to appropriate locations and/or staff; conducts general transactions, such as processing applications, issuing licenses and permits, and providing copies of public records; and enters and tracks public calls into appropriate databases. Establishes, updates, and maintains record systems and databases, including filing and indexing systems; maintains accurate and detailed records; verifies accuracy of information; researches discrepancies; records information; files documents; and applies departmental and program policies and procedures in determining completeness documents, records, and files. Monitors and orders office and other related supplies; assists in entering purchase requisitions and purchase orders; receives and reviews vendor invoices; prepares requests for payment; and accounts for money. Receives, opens, time stamps, sorts, and distributes internal mail; and prepares and distributes outgoing mail. Makes and confirms travel arrangements; types itineraries; requests travel advances; and processes expense reports. Maintains calendars and makes meeting arrangements. Operates office equipment, such as calculators, copy machines, and personal computers. May be assigned to review work of other clerical employees and assist in training new workers. May assist in maintaining attendance records and entering payroll data. May perform duties of high-level clerical classifications in a training or relief capacity. Performs other duties as assigned. Minimum Qualifications one (1) year of responsible general office clerical experience. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience, education, and training must provide the knowledge, skills, and abilities listed below. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: City and department practices, policies, and procedures; modern office practices, procedures, equipment, and clerical techniques; principles and practices of data collection and report preparation; indexing and filing systems; word processing methods, techniques, and programs; general accounting methods, procedures, and terminology; database and spreadsheet applications and programs; business letter writing; recordkeeping; cash handling; English usage, spelling, vocabulary, grammar, and punctuation; and customer service practices and telephone etiquette. Skill in: Personal computer operation; and MS Office Suite (Word, Excel, PowerPoint, Access and Outlook). Ability to: Perform responsible clerical support work with accuracy, speed, and minimal supervision; operate job-related software up to an advanced level of proficiency; compose correspondence rapidly and accurately; operate word processing equipment; understand and carry out moderately complex oral and written instructions; perform assignments without close supervision; learn, interpret and explain specific regulations, policies and procedures; maintain moderately complex and confidential records, and prepare reports from such records; use correct grammar and spelling; make accurate and rapid computations and comparisons; make accurate arithmetic computations; organize, maintain, and update office database and records systems; file materials alphabetically, chronologically, and numerically; schedule and coordinate projects; set and adapt to changing priorities; meet critical time deadlines; communicate effectively, both orally and in writing; work effectively with the public in situations requiring tact and poise; work effectively with other employees; and respond to and effectively prioritize a high volume of phone calls and other requests for service. SPECIAL REQUIREMENTS Must be willing and able to work evenings, weekends, holidays, and during emergencies, as needed. NOTE : Certain positions throughout the City may require bilingual fluency in English and a second language. For the assignment in the Police Department, bilingual fluency in English and Spanish OR Vietnamese is desired. Selection Process Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Written Examination : (weight of 50%) tentatively scheduled for February 9, 2024: may include questions on clerical methods, office practices, English usage, interpersonal relations, software, math and other job-related subjects. Candidates need a passing score in order to continue in the selection process. This exam will be available to take online via the testing platform eSkill Performance Examination : (qualifying) tentatively scheduled for February 9, 2024: will assess the candidates' proficiency in using Microsoft Word 2016 software. The simulation will focus on tasks that a productive user of the software should know how to perform at various levels (Beginner, Intermediate and Advanced). Candidates need a passing score in order to continue in the selection process. This exam will be available to take online via the testing platform eSkill Oral Interview Examination : (weight of 50%) tentatively scheduled for February 22, 2024 will evaluate experience, training, and personal qualifications for the position. Candidates need a passing score in order to continue in the selection process. Bilingual Oral Fluency Examination ( if applicable ) : (Qualifying) w ill evaluate the candidates' ability to communicate effectively in English and Vietnamese or Spanish The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%. The City of Santa Ana is an equal-opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
CITY OF MILPITAS, CA
Milpitas, California, United States
Definition **THIS RECRUITMENT IS OPEN UNTIL FILLED, AND MAY CLOSE AT ANY TIME. APPLICATIONS ARE SCREENED ON A REGULAR BASIS ** The Recreation Administrative Assistant classification is responsible for providing outstanding customer service at the Recreation facilities while performing basic clerical tasks and light maintenance to ensure facilities are safe, presentable, and welcoming. Assignments are generally limited and routine in scope and are performed within a procedural framework established by higher-level employees. Although Recreation Administrative Assistants are trained to work interchangeably at the Milpitas Community Center, Milpitas Sports Center, and Barbara Lee Senior Center, most are assigned a regular weekly schedule at one of the three facilities and have the option to pick up additional shifts at any facility. DISTINGUISHING CHARACTERISTICS This is a temporary, unbenefited position and is considered extra help. Examples of Duties Duties may include, but are not limited to the following: Greet members of the public, visitors, delivery personnel, and employees arriving at the facility. Provide directions and assist with check-in as needed. Respond to in-person, phone, and e-mail inquiries, handling routine requests promptly and professionally, routing complex inquiries to the appropriate staff member, taking messages, and following up on inquiries as needed. Process registration, rental, and membership transactions in the ActiveNet system and perform cashier duties Maintain the office and lobby areas, including bulletin boards, literature racks, and lobby decor. Data entry, generating reports, filing, and retrieving files. Receive and distribute supply orders and maintain inventory records. Open and close building in accordance with established procedures. QUALIFICATIONS Knowledge of: Basic office functions Customer service techniques Appropriate use of office equipment Basic record-keeping Ability to: Maintain a professional front desk environment by providing friendly, professional, efficient customer service to diverse external and internal clients. Understand and enforce facility rules, policies, and procedures, demonstrate leadership, public relations, and good decision-making skills Understand, accurately explain, and enthusiastically promote in conversation the programs, services, rentals, and special events offered departmentwide. Maintain attention to detail when processing transactions and paperwork. Perform various cleaning and maintenance duties as directed to maintain a clean and safe facility, including front desk and lobby environment. Promptly reporting safety concerns and emergencies and mitigating hazards. Ability to work independently, as this employee may be the only staff in the building during certain early or late shifts. Prepare and maintain reports Represent the City of Milpitas Recreation and Community Services in a professional manner Follow the City’s and Recreation and Community Services’ policies and regulations. EDUCATION AND EXPERIENCE Minimum age at the time of hire is 18 years old. No experience is required. Some office and/or customer service experience is preferred. Strong communication skills in English, both written and spoken. Bilingual communication skills in Spanish, Vietnamese or Chinese are a plus. Typical Qualifications SPECIAL REQUIREMENTS: Essential duties require the following physical abilities and work environment. Essential duties require prolonged sitting, computer use, and telephone use in an office environment and be able to reach, squat, lift, and carry up to 25 pounds. Work is typically accomplished in an indoor environment with heavy public contact. SUPERVISION RECEIVED AND EXERCISED Supervision is received from a Recreation Services Supervisor, or higher, job classification. No supervision is exercised over others. The City of Milpitas is an Equal Opportunity/ADA employer. Reasonable accommodation in the application, examination, and selection process will be made upon request to Human Resources at (408) 586-3090. The information contained in this announcement does not constitute either an expressed or implied contract and these provisions are subject to change. City of Milpitas Temporary/ Seasonal Employee* Benefits at a Glance Retirement Benefits Federal law requires that employees who are not members of the City retirement plan (CalPERS) be covered under an alternate retirement plan (PARS). 6% of your salary will be deducted for participation in the PARS plan. The City will also contribute 1.5% of your earnings to your PARS account every pay period. Paid Time Off In accordance with State Law, after 90 days, Temporary/Seasonal employees receive 24 hours to use for sick leave. Work and Life Temporary/Seasonal employees are eligible for membership at the Milpitas Sports Center. Temporary/Seasonal employees are eligible for membership in Commonwealth Credit Union, which offers a broad range of financial and investment services. Temporary/Seasonal employees may qualify for Transportation Reduction Incentive Program (TRIP) cash incentive or transit subsidies based on their commute method. Health Insurance (Not available to most Temporary/Seasonal Employees) Temporary employees in a non-clerical position hired in the Planning, Engineering and Building Divisions may qualify for participation in CalPERS health, Delta Dental and Vision. (per Res. 7062) o Multiple plans available through CalPERS Health; plans with Kaiser rate or lower are paid by the City. Delta Dental: City paid Vision: City paid *Temporary/Seasonal employees are limited to work no more than 1000 hours per Fiscal Year. Closing Date/Time: Continuous
Apr 22, 2024
Temporary
Definition **THIS RECRUITMENT IS OPEN UNTIL FILLED, AND MAY CLOSE AT ANY TIME. APPLICATIONS ARE SCREENED ON A REGULAR BASIS ** The Recreation Administrative Assistant classification is responsible for providing outstanding customer service at the Recreation facilities while performing basic clerical tasks and light maintenance to ensure facilities are safe, presentable, and welcoming. Assignments are generally limited and routine in scope and are performed within a procedural framework established by higher-level employees. Although Recreation Administrative Assistants are trained to work interchangeably at the Milpitas Community Center, Milpitas Sports Center, and Barbara Lee Senior Center, most are assigned a regular weekly schedule at one of the three facilities and have the option to pick up additional shifts at any facility. DISTINGUISHING CHARACTERISTICS This is a temporary, unbenefited position and is considered extra help. Examples of Duties Duties may include, but are not limited to the following: Greet members of the public, visitors, delivery personnel, and employees arriving at the facility. Provide directions and assist with check-in as needed. Respond to in-person, phone, and e-mail inquiries, handling routine requests promptly and professionally, routing complex inquiries to the appropriate staff member, taking messages, and following up on inquiries as needed. Process registration, rental, and membership transactions in the ActiveNet system and perform cashier duties Maintain the office and lobby areas, including bulletin boards, literature racks, and lobby decor. Data entry, generating reports, filing, and retrieving files. Receive and distribute supply orders and maintain inventory records. Open and close building in accordance with established procedures. QUALIFICATIONS Knowledge of: Basic office functions Customer service techniques Appropriate use of office equipment Basic record-keeping Ability to: Maintain a professional front desk environment by providing friendly, professional, efficient customer service to diverse external and internal clients. Understand and enforce facility rules, policies, and procedures, demonstrate leadership, public relations, and good decision-making skills Understand, accurately explain, and enthusiastically promote in conversation the programs, services, rentals, and special events offered departmentwide. Maintain attention to detail when processing transactions and paperwork. Perform various cleaning and maintenance duties as directed to maintain a clean and safe facility, including front desk and lobby environment. Promptly reporting safety concerns and emergencies and mitigating hazards. Ability to work independently, as this employee may be the only staff in the building during certain early or late shifts. Prepare and maintain reports Represent the City of Milpitas Recreation and Community Services in a professional manner Follow the City’s and Recreation and Community Services’ policies and regulations. EDUCATION AND EXPERIENCE Minimum age at the time of hire is 18 years old. No experience is required. Some office and/or customer service experience is preferred. Strong communication skills in English, both written and spoken. Bilingual communication skills in Spanish, Vietnamese or Chinese are a plus. Typical Qualifications SPECIAL REQUIREMENTS: Essential duties require the following physical abilities and work environment. Essential duties require prolonged sitting, computer use, and telephone use in an office environment and be able to reach, squat, lift, and carry up to 25 pounds. Work is typically accomplished in an indoor environment with heavy public contact. SUPERVISION RECEIVED AND EXERCISED Supervision is received from a Recreation Services Supervisor, or higher, job classification. No supervision is exercised over others. The City of Milpitas is an Equal Opportunity/ADA employer. Reasonable accommodation in the application, examination, and selection process will be made upon request to Human Resources at (408) 586-3090. The information contained in this announcement does not constitute either an expressed or implied contract and these provisions are subject to change. City of Milpitas Temporary/ Seasonal Employee* Benefits at a Glance Retirement Benefits Federal law requires that employees who are not members of the City retirement plan (CalPERS) be covered under an alternate retirement plan (PARS). 6% of your salary will be deducted for participation in the PARS plan. The City will also contribute 1.5% of your earnings to your PARS account every pay period. Paid Time Off In accordance with State Law, after 90 days, Temporary/Seasonal employees receive 24 hours to use for sick leave. Work and Life Temporary/Seasonal employees are eligible for membership at the Milpitas Sports Center. Temporary/Seasonal employees are eligible for membership in Commonwealth Credit Union, which offers a broad range of financial and investment services. Temporary/Seasonal employees may qualify for Transportation Reduction Incentive Program (TRIP) cash incentive or transit subsidies based on their commute method. Health Insurance (Not available to most Temporary/Seasonal Employees) Temporary employees in a non-clerical position hired in the Planning, Engineering and Building Divisions may qualify for participation in CalPERS health, Delta Dental and Vision. (per Res. 7062) o Multiple plans available through CalPERS Health; plans with Kaiser rate or lower are paid by the City. Delta Dental: City paid Vision: City paid *Temporary/Seasonal employees are limited to work no more than 1000 hours per Fiscal Year. Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary San José State University is the oldest public university on the West Coast and is known as Silicon Valley’s public university. Within one of the nation’s most transformative universities, SJSU’s case management services foster opportunity by working in a holistic manner with students who are experiencing higher levels of distress, life challenges, and/or barriers, which could be interfering with their ability to be successful. The Office of Case Management and its SJSU Cares Program supports currently enrolled students struggling to provide for their basic needs/experiencing varying degrees of economic need and/or distress including food insecurity/hunger, housing insecurity/homelessness, and other unforeseen home/personal crises which may be impacting their ability to be successful at SJSU. Reporting to the Director of Case Management, the Basic Needs Coordinator (BNC) is responsible for providing wide-ranging administrative oversight related to program development, evaluation, outreach, and operational needs of key support resources for students. Key Responsibilities Coordinate the campus’ CalFresh outreach & application assistance program Off-Campus Housing Assistance Facilitate operations of the Spartan Food Pantry Student Assistant and Intern Oversight Referral Consultation, Training, Outreach, & Education Efforts Knowledge, Skills & Abilities Highly knowledgeable of the federal Supplemental Nutrition Assistance Program (SNAP), and it’s California branded, CalFresh program, application process and eligibility requirements, SJSU Cares resources/services, including the Spartan Food Pantry, Case Management support, CalFresh Outreach Weeks, National Hunger and Homelessness Awareness Week, to communicate with students, faculty, staff and community partners Ability to listen and determine the true intent of a question and provide correct information Ability to patiently explain procedures and or the necessity of seeking assistance from the appropriate source Thorough English grammar, business writing, punctuation and spelling Ability to compose and appropriately format correspondence and reports Ability to work specifically with college students who have experienced food insecurity and/ or financial hardships or emergencies Skill in developing and managing budgets Knowledge of program assessment, learning outcomes, and strategic planning Knowledge and skills in promoting social justice Ability to research, interpret and take action based on an understanding of complex policies and procedures Strong written and verbal communication skills with an emphasis on critical review and editing of documents for clarity, readability, grammar, usage and syntax Demonstrated ability to exercise leadership and work as a team member while maintaining ability to work independently to lead projects to completion Develop and implement detailed projects in a well-organized and efficient manner Effectively interpret, organize and present information, ideas and recommendations in a variety of written and presentation formats Ability to analyze and review a wide variety of documents and forms for accuracy and completeness and to process them in a timely and efficient manner Ability to comprehend and interpret regulations and requirements and apply them in a production process Required Qualifications High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities Preferred Qualifications Associates degree in business administration, communication, marketing, nutrition, human services, or a related field. Three years of relevant work experience may be substituted for a degree Two (2) years of work experience in a professional business office or customer service experience Possession of a valid California Driver's License for the operation of any vehicle or equipment Excellent written and verbal communication skills Experience providing excellent customer service in a high volume, fast paced environment Bilingual communicator; Spanish and/or Vietnamese preferred Compensation Classification: Health Education Assistant Anticipated Hiring Range: $4,539/month - $4,705/month CSU Salary Range: $4,161/month - $8,029/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 30, 2024 through May 14, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 30 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 01, 2024
Job Summary San José State University is the oldest public university on the West Coast and is known as Silicon Valley’s public university. Within one of the nation’s most transformative universities, SJSU’s case management services foster opportunity by working in a holistic manner with students who are experiencing higher levels of distress, life challenges, and/or barriers, which could be interfering with their ability to be successful. The Office of Case Management and its SJSU Cares Program supports currently enrolled students struggling to provide for their basic needs/experiencing varying degrees of economic need and/or distress including food insecurity/hunger, housing insecurity/homelessness, and other unforeseen home/personal crises which may be impacting their ability to be successful at SJSU. Reporting to the Director of Case Management, the Basic Needs Coordinator (BNC) is responsible for providing wide-ranging administrative oversight related to program development, evaluation, outreach, and operational needs of key support resources for students. Key Responsibilities Coordinate the campus’ CalFresh outreach & application assistance program Off-Campus Housing Assistance Facilitate operations of the Spartan Food Pantry Student Assistant and Intern Oversight Referral Consultation, Training, Outreach, & Education Efforts Knowledge, Skills & Abilities Highly knowledgeable of the federal Supplemental Nutrition Assistance Program (SNAP), and it’s California branded, CalFresh program, application process and eligibility requirements, SJSU Cares resources/services, including the Spartan Food Pantry, Case Management support, CalFresh Outreach Weeks, National Hunger and Homelessness Awareness Week, to communicate with students, faculty, staff and community partners Ability to listen and determine the true intent of a question and provide correct information Ability to patiently explain procedures and or the necessity of seeking assistance from the appropriate source Thorough English grammar, business writing, punctuation and spelling Ability to compose and appropriately format correspondence and reports Ability to work specifically with college students who have experienced food insecurity and/ or financial hardships or emergencies Skill in developing and managing budgets Knowledge of program assessment, learning outcomes, and strategic planning Knowledge and skills in promoting social justice Ability to research, interpret and take action based on an understanding of complex policies and procedures Strong written and verbal communication skills with an emphasis on critical review and editing of documents for clarity, readability, grammar, usage and syntax Demonstrated ability to exercise leadership and work as a team member while maintaining ability to work independently to lead projects to completion Develop and implement detailed projects in a well-organized and efficient manner Effectively interpret, organize and present information, ideas and recommendations in a variety of written and presentation formats Ability to analyze and review a wide variety of documents and forms for accuracy and completeness and to process them in a timely and efficient manner Ability to comprehend and interpret regulations and requirements and apply them in a production process Required Qualifications High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities Preferred Qualifications Associates degree in business administration, communication, marketing, nutrition, human services, or a related field. Three years of relevant work experience may be substituted for a degree Two (2) years of work experience in a professional business office or customer service experience Possession of a valid California Driver's License for the operation of any vehicle or equipment Excellent written and verbal communication skills Experience providing excellent customer service in a high volume, fast paced environment Bilingual communicator; Spanish and/or Vietnamese preferred Compensation Classification: Health Education Assistant Anticipated Hiring Range: $4,539/month - $4,705/month CSU Salary Range: $4,161/month - $8,029/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 30, 2024 through May 14, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 30 2024 Pacific Daylight Time Applications close: Closing Date/Time: