CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Facilities Support Representative (Hourly Intermittent) Classification Title: Instructional Support Assistant II (Hourly Intermittent) Posting Details Priority Application Date: Tuesday, October 31st @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Director of Operational Effectiveness & Efficiency, or designee, the incumbent provides virtual and onsite instructional and administrative support for the delivery of programming by the College of Continuing Education (CCE). The incumbent works independently in troubleshooting all instructional program delivery needs, including, but not limited to equipment, parking, building, classroom, computer lab, security, and customer service issues. The incumbent must possess the ability to meet challenges, assess conditions, make decisions, understand technical issues, identify potential causes for equipment failure and find solutions to dilemmas. The incumbent must demonstrate initiative in taking action/making suggestions to improve the delivery of courses and services, respond effectively to inquiries, and follow up appropriately. This position provides sole facilities support in Napa and Modoc Halls during evenings and weekends. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $20.58 per hour - $32.31 per hour CSU Classification Salary Range : $20.58 per hour - $32.31 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Hourly Intermittent (20 to 30 hours per week) Work Hours : Work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Knowledge of the procedures and practices relating to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to plan, organize, and follow a schedule of activities. Ability to learn to operate equipment and to make adjustments. Ability to maintain records and project needs. Ability to correct and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. and Equivalent to one year of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. or Equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies, or equipment or in an office which provided similar services to a technical function or unit may be substituted for six months of the experience. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials. supplies, or equipment and in a discipline in the specialty area to which assigned. Required Qualifications EXPERIENCE 1. Experience in performing tasks relating to building operations, facilities, equipment, security, scheduling and safety. 2. Broad depth of customer service experience. 3. Experience with classroom operations/maintenance. KNOWLEDGE, SKILLS, AND ABILITIES 4. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. 5. Ability to work independently and as a team. 6. Possess organizational and time management skills to prioritize and multi-task, meet goals and deadlines. 7. Ability to work safely, recognize and report potential hazards, and ensure building/classroom security. 8. Quality oriented--accurate, timely, meets deadlines, dependable, responsive, proactive, detail oriented. 9. Strong communication and interpersonal skills to effectively and tactfully communicate standard information, written or verbally. 10. Knowledge and ability in installing, operating, and troubleshooting classroom A/V equipment. 11. Thorough Knowledge of office systems and ability to use a broader range of technology, systems, and packages such as Microsoft Office Suite (Word, Excel, PowerPoint). 12. Ability to train and coach others. 13. Commitment to fostering a diverse, equitable, and inclusive work and learning environment. PHYSICAL REQUIREMENTS 14. Ability to lift and carry items weighing 35 lbs. OTHER: 15. Flexible morning, afternoon, evening and weekend daytime/evening ability 16. Valid driver’s license and maintenance of good driving record, for occasional driving per the Essential Functions of the position. CONDITIONS OF EMPLOYMENT: - Ability to pass a background check Preferred Qualifications 17. Knowledge of software applications such as Continuity Spectrum (C2K) and Event Management System (EMS). 18. Experience in working with diverse public contact in higher education, serving faculty, staff, and students; professional training or adult education programs. 19. Experience in greeting and assisting students, staff, faculty, and visitors and providing information. Documents Needed to Apply Resume Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title: Facilities Support Representative (Hourly Intermittent) Classification Title: Instructional Support Assistant II (Hourly Intermittent) Posting Details Priority Application Date: Tuesday, October 31st @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Director of Operational Effectiveness & Efficiency, or designee, the incumbent provides virtual and onsite instructional and administrative support for the delivery of programming by the College of Continuing Education (CCE). The incumbent works independently in troubleshooting all instructional program delivery needs, including, but not limited to equipment, parking, building, classroom, computer lab, security, and customer service issues. The incumbent must possess the ability to meet challenges, assess conditions, make decisions, understand technical issues, identify potential causes for equipment failure and find solutions to dilemmas. The incumbent must demonstrate initiative in taking action/making suggestions to improve the delivery of courses and services, respond effectively to inquiries, and follow up appropriately. This position provides sole facilities support in Napa and Modoc Halls during evenings and weekends. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $20.58 per hour - $32.31 per hour CSU Classification Salary Range : $20.58 per hour - $32.31 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Hourly Intermittent (20 to 30 hours per week) Work Hours : Work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Knowledge of the procedures and practices relating to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to plan, organize, and follow a schedule of activities. Ability to learn to operate equipment and to make adjustments. Ability to maintain records and project needs. Ability to correct and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. and Equivalent to one year of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. or Equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies, or equipment or in an office which provided similar services to a technical function or unit may be substituted for six months of the experience. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials. supplies, or equipment and in a discipline in the specialty area to which assigned. Required Qualifications EXPERIENCE 1. Experience in performing tasks relating to building operations, facilities, equipment, security, scheduling and safety. 2. Broad depth of customer service experience. 3. Experience with classroom operations/maintenance. KNOWLEDGE, SKILLS, AND ABILITIES 4. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. 5. Ability to work independently and as a team. 6. Possess organizational and time management skills to prioritize and multi-task, meet goals and deadlines. 7. Ability to work safely, recognize and report potential hazards, and ensure building/classroom security. 8. Quality oriented--accurate, timely, meets deadlines, dependable, responsive, proactive, detail oriented. 9. Strong communication and interpersonal skills to effectively and tactfully communicate standard information, written or verbally. 10. Knowledge and ability in installing, operating, and troubleshooting classroom A/V equipment. 11. Thorough Knowledge of office systems and ability to use a broader range of technology, systems, and packages such as Microsoft Office Suite (Word, Excel, PowerPoint). 12. Ability to train and coach others. 13. Commitment to fostering a diverse, equitable, and inclusive work and learning environment. PHYSICAL REQUIREMENTS 14. Ability to lift and carry items weighing 35 lbs. OTHER: 15. Flexible morning, afternoon, evening and weekend daytime/evening ability 16. Valid driver’s license and maintenance of good driving record, for occasional driving per the Essential Functions of the position. CONDITIONS OF EMPLOYMENT: - Ability to pass a background check Preferred Qualifications 17. Knowledge of software applications such as Continuity Spectrum (C2K) and Event Management System (EMS). 18. Experience in working with diverse public contact in higher education, serving faculty, staff, and students; professional training or adult education programs. 19. Experience in greeting and assisting students, staff, faculty, and visitors and providing information. Documents Needed to Apply Resume Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
City of Portland, Oregon
Portland, Oregon, United States
The Position About the Position Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Portland Tennis Center Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Position Summary The Portland Tennis Center is an 8 indoor/4 outdoor thriving public tennis facility located in the heart of Portland, Oregon. Our staff, patrons, and surrounding community are not only diverse, but friendly, fun, caring and down to earth. The Portland Tennis Center is the central hub for all tennis and pickleball related activities throughout Portland, managing over 100 outdoor tennis courts in our beautiful scenic parks, which gives us unlimited potential to reach thousands of people within our community for tennis and pickleball. Our vibrant Tennis Center has unique, specialized tennis programs for any level of play, including both adults and juniors with scholarship opportunities and free programs that benefit the entire community. The Portland Tennis Center aspires to meet the tennis needs of our community through professional, well trained, friendly staff and creative tennis programming for all ages. Come join the fun! This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions Include: Instructor I Professional Tennis Instructor Customer Service Representative Find out more below about these job types, locations, hours and pay ranges. Parks Activities Specialist - Instructor Position/s: Instructor I & Professional Tennis Instructor Professional Tennis Instructors coordinate with staff to plan and schedule classes and programs, communicate with staff regarding supplies, space, and other needs, develop a rapport with class members, and respond to questions and concerns, and observe progress and discuss it with students when appropriate. All instructors will set up and take down class equipment as necessary, and always demonstrate appropriate classroom management to ensure safe & effective classes. Instructors may provide one-on-one or small group tennis assessments and consultations as assigned. Duties include designing & implementing individual lesson programs for private lesson clients and use motivation techniques to encourage clients, promoting and assisting patrons with proper body alignment, equipment use, and safe technique when playing, and promote other Portland Parks & Recreation classes and information to participants. All instructors must follow all Portland Parks & Recreation rules, policies & procedures, maintain excellent communication with all staff & customers through verbal & written means, attend all mandatory staff meetings and required trainings, recognize, and promptly respond to safety hazards and emergency situations and all other duties as assigned. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Shift Range: All operating hours. Professional Tennis Instructor* Type of Instruction : The ideal candidate for the Tennis Professional Instructor would develop lesson plans and curricula based upon overall program objectives and guidelines. Instruct classes in recreation and leisure services in specialty or assignment. Prepare materials for the instructor of classes; monitor participation and evaluate classes. Provide up-to-date, quality tennis assessments, individual tennis training, and high energy motivation. Professional tennis instructors teach lessons that require certification. Shift Range: All operating hours (primarily weekday afternoons and evenings). *Required Certifications (must hold at least one): Instructor Coach Certification with the USPTA or PTR Associate Coach, Professional Coach Certification with the USPTA or PTR, Elite Professional Coach Certification with the USPTA or PTR or Master Professional Coach Certification with the USPTA or PTR. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.59 - $21.69 (entry is $18.59) Parks Activities Specialist - Professional Tennis Instructor (wages determined by level of certification below) Instructor Coach Certification with the USPTA or PTR $24.79-$30.99 (entry is $24.79) Professional Coach Certification with the USPTA or PTR $28.92-$35.12 (entry is $28.92) Elite Professional Coach Certification with USPTA or PTR $33.06-$39.25 (entry is $33.06) Master Professional Coach Certification with USPTA or PTR $37.19-$43.39 (entry is $37.19) Training Wage: Instructor training wage is $18.59 for all instructor positions. Recreation Associate - Customer Service Representative Position/s: Customer Service Representative (These positions are union represented). Staff are responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but is not limited to: PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This role has frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Portland Tennis Center Customer Service Representatives manage reservations, events, lessons, answer phones, provide clerical support, and process payments through ActiveNet. Assists with cleaning and maintaining the facility throughout the day and setting up equipment. Ages: Customer Service Representative (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $19.52 - $22.78 (entry is $19.52) Training Wage: The training wage is $19.52 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee, and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Hannah Zeilenga, Recruiter Bureau of Human Resources Hannah.Zeilenga@portlandoregon.gov Return to the top To Qualify The following minimum qualifications are required for these positions: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time, and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Step 1: Apply online between July 15, 2024 - December 30, 2024 Required Application Materials: Work History Answers to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach materials not requested . Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of July 22, 2024, and weekly thereafter. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and answers to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Week of July 22, 2024, and weekly thereafter. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer Return to the top This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 12/30/2024 11:59 PM Pacific
Jul 16, 2024
Full Time
The Position About the Position Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Portland Tennis Center Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Position Summary The Portland Tennis Center is an 8 indoor/4 outdoor thriving public tennis facility located in the heart of Portland, Oregon. Our staff, patrons, and surrounding community are not only diverse, but friendly, fun, caring and down to earth. The Portland Tennis Center is the central hub for all tennis and pickleball related activities throughout Portland, managing over 100 outdoor tennis courts in our beautiful scenic parks, which gives us unlimited potential to reach thousands of people within our community for tennis and pickleball. Our vibrant Tennis Center has unique, specialized tennis programs for any level of play, including both adults and juniors with scholarship opportunities and free programs that benefit the entire community. The Portland Tennis Center aspires to meet the tennis needs of our community through professional, well trained, friendly staff and creative tennis programming for all ages. Come join the fun! This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions Include: Instructor I Professional Tennis Instructor Customer Service Representative Find out more below about these job types, locations, hours and pay ranges. Parks Activities Specialist - Instructor Position/s: Instructor I & Professional Tennis Instructor Professional Tennis Instructors coordinate with staff to plan and schedule classes and programs, communicate with staff regarding supplies, space, and other needs, develop a rapport with class members, and respond to questions and concerns, and observe progress and discuss it with students when appropriate. All instructors will set up and take down class equipment as necessary, and always demonstrate appropriate classroom management to ensure safe & effective classes. Instructors may provide one-on-one or small group tennis assessments and consultations as assigned. Duties include designing & implementing individual lesson programs for private lesson clients and use motivation techniques to encourage clients, promoting and assisting patrons with proper body alignment, equipment use, and safe technique when playing, and promote other Portland Parks & Recreation classes and information to participants. All instructors must follow all Portland Parks & Recreation rules, policies & procedures, maintain excellent communication with all staff & customers through verbal & written means, attend all mandatory staff meetings and required trainings, recognize, and promptly respond to safety hazards and emergency situations and all other duties as assigned. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Shift Range: All operating hours. Professional Tennis Instructor* Type of Instruction : The ideal candidate for the Tennis Professional Instructor would develop lesson plans and curricula based upon overall program objectives and guidelines. Instruct classes in recreation and leisure services in specialty or assignment. Prepare materials for the instructor of classes; monitor participation and evaluate classes. Provide up-to-date, quality tennis assessments, individual tennis training, and high energy motivation. Professional tennis instructors teach lessons that require certification. Shift Range: All operating hours (primarily weekday afternoons and evenings). *Required Certifications (must hold at least one): Instructor Coach Certification with the USPTA or PTR Associate Coach, Professional Coach Certification with the USPTA or PTR, Elite Professional Coach Certification with the USPTA or PTR or Master Professional Coach Certification with the USPTA or PTR. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.59 - $21.69 (entry is $18.59) Parks Activities Specialist - Professional Tennis Instructor (wages determined by level of certification below) Instructor Coach Certification with the USPTA or PTR $24.79-$30.99 (entry is $24.79) Professional Coach Certification with the USPTA or PTR $28.92-$35.12 (entry is $28.92) Elite Professional Coach Certification with USPTA or PTR $33.06-$39.25 (entry is $33.06) Master Professional Coach Certification with USPTA or PTR $37.19-$43.39 (entry is $37.19) Training Wage: Instructor training wage is $18.59 for all instructor positions. Recreation Associate - Customer Service Representative Position/s: Customer Service Representative (These positions are union represented). Staff are responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but is not limited to: PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This role has frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Portland Tennis Center Customer Service Representatives manage reservations, events, lessons, answer phones, provide clerical support, and process payments through ActiveNet. Assists with cleaning and maintaining the facility throughout the day and setting up equipment. Ages: Customer Service Representative (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $19.52 - $22.78 (entry is $19.52) Training Wage: The training wage is $19.52 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee, and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Hannah Zeilenga, Recruiter Bureau of Human Resources Hannah.Zeilenga@portlandoregon.gov Return to the top To Qualify The following minimum qualifications are required for these positions: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time, and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Step 1: Apply online between July 15, 2024 - December 30, 2024 Required Application Materials: Work History Answers to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach materials not requested . Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of July 22, 2024, and weekly thereafter. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and answers to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Week of July 22, 2024, and weekly thereafter. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer Return to the top This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 12/30/2024 11:59 PM Pacific
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition Priority Application Date: September 18, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY: Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Resume & Cover Letter. Please address in your Cover Letter your experience working in a medical office, dental office, or a call center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred. Performs a variety of clerical and reception duties; assesses patient income information and determines eligibility for discounted fees or services at Partnership Health Center (PHC). Representative Examples of Work Greets and registers patients for appointments; receives and screens incoming telephone calls; records messages and routes calls to appropriate departments. Schedules patient appointments and enters patient information into the computer following established protocols; prints and distributes daily schedules; makes appointment reminder calls to patients. Reviews patient charts for required updates to medical forms; verifies income and payor sources; updates patient information in charts and computer system. Interviews patients in need of financial assistance. Informs patients about the sliding fee scale and eligibility requirements. Obtains proof of income documentation, determines eligibility, and places patient on the sliding fee scale. Maintains documentation and follows up with patients to ensure completion of application process. Refers patients to a Senior or Lead Patient Services Representative if eligible for Medicaid, Medicare, or for help purchasing insurance. Calculates nominal fees and collects money for patient visit and outstanding amounts owed by patient. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Works as member of a patient care team(s) assisting clinical staff to ensure efficient, accurate scheduling practices and quality patient care. Facilitates patient flow so patients are seen in a timely manner. Communicates schedule delays and changes to patients. Assures that front and back doors are locked at the end of the shift. Straightens chairs and magazines in lobby area. May be responsible for managing waiting and/or cancelation lists for assigned care team(s). May assist patients to fill out medical information/forms. May assist with medical records or secretarial support services. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of Director of Patient Services. Note: The Finance office will train and audit sliding fee scale calculations and provide guidance and recommendations for improvement as needed. SUPERVISION EXERCISED : None. May explain and review work procedures with work study students, volunteers or intermittent employees. WORKING RELATIONSHIPS : Has numerous contacts with the general public and persons from other PHC departments on routine matters for the purpose of giving and obtaining information. Has regular contact with PHC Finance Office staff for guidance and recommendations on sliding fee scale calculations and to coordinate efforts. Regular contact with other members of the provider care team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Working knowledge of modern medical office practices and procedures, including computerized scheduling for patient visits. Working knowledge of medical terminology. Working knowledge of business English, spelling, punctuation and math. Working knowledge of the principles and practices of Medicare/Medicaid billing. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of PHC’s sliding fee scale eligibility requirements and process. Working knowledge of eligibility factors for Medicare and Medicaid. Basic knowledge of the rules and regulations of the Affordable Care Act. SKILLS : Skill in the use of modern office machines and multi-line phone systems. Skill in the use of data entry equipment as demonstrated by basic keyboarding speed (35 WPM). ABILITIES : Ability to learn assigned tasks and procedures. Ability to perform detailed work in a precise and accurate manner, manage multiple tasks and priorities, work independently and work in a stressful and hectic environment. Ability to collect and reconcile large sums of money. Ability to use initiative and good judgment and sufficient maturity to handle the confidential aspects of the work. Ability to communicate effectively in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to always put patients at the center of PHC’s service model and carry out supportive customer service in all duties. Ability to work as a part of a team, proactively seeking out ways to help patients and co-workers alike. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. EXPERIENCE : Requires one year of face to face customer service experience. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position is not eligible for remote work. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light lifting and carrying of files or supplies (up to 20 lbs.). Work may include early morning or evening hours. The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Sep 13, 2024
Definition Priority Application Date: September 18, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY: Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Resume & Cover Letter. Please address in your Cover Letter your experience working in a medical office, dental office, or a call center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred. Performs a variety of clerical and reception duties; assesses patient income information and determines eligibility for discounted fees or services at Partnership Health Center (PHC). Representative Examples of Work Greets and registers patients for appointments; receives and screens incoming telephone calls; records messages and routes calls to appropriate departments. Schedules patient appointments and enters patient information into the computer following established protocols; prints and distributes daily schedules; makes appointment reminder calls to patients. Reviews patient charts for required updates to medical forms; verifies income and payor sources; updates patient information in charts and computer system. Interviews patients in need of financial assistance. Informs patients about the sliding fee scale and eligibility requirements. Obtains proof of income documentation, determines eligibility, and places patient on the sliding fee scale. Maintains documentation and follows up with patients to ensure completion of application process. Refers patients to a Senior or Lead Patient Services Representative if eligible for Medicaid, Medicare, or for help purchasing insurance. Calculates nominal fees and collects money for patient visit and outstanding amounts owed by patient. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Works as member of a patient care team(s) assisting clinical staff to ensure efficient, accurate scheduling practices and quality patient care. Facilitates patient flow so patients are seen in a timely manner. Communicates schedule delays and changes to patients. Assures that front and back doors are locked at the end of the shift. Straightens chairs and magazines in lobby area. May be responsible for managing waiting and/or cancelation lists for assigned care team(s). May assist patients to fill out medical information/forms. May assist with medical records or secretarial support services. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of Director of Patient Services. Note: The Finance office will train and audit sliding fee scale calculations and provide guidance and recommendations for improvement as needed. SUPERVISION EXERCISED : None. May explain and review work procedures with work study students, volunteers or intermittent employees. WORKING RELATIONSHIPS : Has numerous contacts with the general public and persons from other PHC departments on routine matters for the purpose of giving and obtaining information. Has regular contact with PHC Finance Office staff for guidance and recommendations on sliding fee scale calculations and to coordinate efforts. Regular contact with other members of the provider care team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Working knowledge of modern medical office practices and procedures, including computerized scheduling for patient visits. Working knowledge of medical terminology. Working knowledge of business English, spelling, punctuation and math. Working knowledge of the principles and practices of Medicare/Medicaid billing. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of PHC’s sliding fee scale eligibility requirements and process. Working knowledge of eligibility factors for Medicare and Medicaid. Basic knowledge of the rules and regulations of the Affordable Care Act. SKILLS : Skill in the use of modern office machines and multi-line phone systems. Skill in the use of data entry equipment as demonstrated by basic keyboarding speed (35 WPM). ABILITIES : Ability to learn assigned tasks and procedures. Ability to perform detailed work in a precise and accurate manner, manage multiple tasks and priorities, work independently and work in a stressful and hectic environment. Ability to collect and reconcile large sums of money. Ability to use initiative and good judgment and sufficient maturity to handle the confidential aspects of the work. Ability to communicate effectively in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to always put patients at the center of PHC’s service model and carry out supportive customer service in all duties. Ability to work as a part of a team, proactively seeking out ways to help patients and co-workers alike. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. EXPERIENCE : Requires one year of face to face customer service experience. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position is not eligible for remote work. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light lifting and carrying of files or supplies (up to 20 lbs.). Work may include early morning or evening hours. The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general direction, plans, organizes, manages and integrates work of the business office, college budgeting and accounting, facilities maintenance and other administrative and operational support functions at an assigned college to achieve the college's strategic financial plan; manages and reviews short- and long-term fiscal planning for the college's divisions and departments; provides expert professional assistance to the college President and other college and District management in areas of assigned responsibility; manages assigned functional areas to ensure compliance with District policies and procedures and all state and federal regulations and requirements; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Plans, organizes, directs, controls, integrates and evaluates the work of the college department; with managers and staff, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of and monitors performance against the annual department and college budget; manages and directs development, implementation and evaluation of plans, work processes, systems and procedures to achieve annual goals, objectives and work standards. Directs and manages the performance of managers and staff; directs and oversees the selection of staff; establishes performance requirements and personal development targets for direct reports; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation; hears and acts on grievances; subject to concurrence by senior management and Human Resources, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Personnel Commission Rules, Board policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Provides day-to-day leadership and works with staff to ensure a high-performance, service-oriented work environment that supports achievement of the department's and District's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment. With other members of college and District Senior Management, participates in the development and implementation of strategic plans, goals and objectives; leads and directs department staff in the development and application of new methodologies, technologies and business process improvements to achieve higher efficiency, productivity and customer service in department work processes. Through subordinate managers, directs and oversees operations of the college business office, responsible for: disbursing and accounting for financial aid to students; collecting and accounting for student payments ranging from tuition to parking permits; and providing accounting services for student government, clubs and trust accounts. Directs and manages the preparation and administration of general fund and categorical budgets; serves on the college budget committee and advises the college president on the merit of resource requests for budget funding and funding allocations; reviews financial/budget forecasts and reports and monitors college expenditures for compliance, budget availability and reasonableness; approves contracts up to the established college approval limit and purchase requisitions up to $10,000; works with college staff and other colleges and the District in developing proposals regarding financial management process improvements and addressing fiscal issues and challenges including recommending alternative funding sources and cost reduction strategies when necessary. Ensures policy and spending compliance for all college funds and programs in accordance with the California Education Code, Titles V and IX, other federal and state statutes and provisions of the State Budgeting and Accounting Manual. Oversees facilities management for the campus and center(s); works with District and college management to facilitate and coordinate the design, renovation, modifications and construction of facility infrastructure to support current and future needs of the college, in alignment with the Educational Master Plan and the Facilities Master Plan; conducts communication and interactive feedback with various constituencies impacted by facility construction to gain participation and support for the college's initiatives; oversees office/classroom space planning and relocation; approves and manages requests for use/rental of facilities for college events, as well as outside group events; acts as the college safety officer and chairs the campus environmental health/safety/facilities committee. Through subordinate manager, plans and directs the custodial cleaning of campus and center buildings and facilities, including minor maintenance and repair of furniture and fixtures; depending on assigned college, may manage and integrate various auxiliary operations and services, which may include food service, bookstore, printing/duplicating, marketing communications, warehousing and mail services. Works with District Human Resources and Personnel Commission on the full range of personnel management and employee relations programs, processes and issues as they pertain to staff on the assigned campus and centers; coordinates hiring of classified personnel with District Human Resources and Personnel Commission offices. Coordinates with District centralized operations/services for police and public safety, parking services, transportation, health and safety, building and equipment maintenance and grounds maintenance to ensure campus programs and priorities are achieved. Collaborates with District directors, other college vice presidents, managers and specialists on implementation and integration of District policies and procedures into college operations and on the resolution of unusual and complex business problems. Serves as a strategic advisor to a college president and acts for that individual in his/her absence. Participates in participatory governance processes and initiatives. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Stays abreast of new regulations, rends and changes in areas of assigned responsibilities; represents the college in meetings with outside organizations in business and industry to ensure sound working relationships. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, practices and procedures of general and governmental accounting, particularly involving financial statement preparation and methods of financial control, reporting and audit. Generally accepted accounting principles, Government Accounting Board standards and other standards and requirements applicable to community colleges. Principles and practices of public agency budget development and management and District policies for budgeting. Accounting principles, methods and practices, including methods of cash control, internal control accounting standards and financial reporting. Federal, state and District rules, regulations, policies and procedures governing the award of financial aid at a level of detail necessary to manage and oversee assigned financial aid responsibilities. Use and operation of applicable modules of the District's enterprise accounting and finance and student accounting systems. Federal Privacy Act regulations regarding the release of private employee and student information. District policies, procedures and practices governing purchasing, accounts payable processing, cash handling and receipting and related financial transactions. General principles, practices and District policies and programs for environmental health and safety, risk management and all other centralized functions, operations and services provided by the District. Modern methods of facilities management and utilization; best practices in facilities operations and maintenance. Federal, state and local laws, rules, codes and regulations applicable to the range of functions for which the classification is accountable. District human resources and Personnel Commission policies, rules and processes for recruitment and employment, benefits, employee relations and performance evaluation. Principles and practices of sound business communication. Research methods and analysis techniques. Principles and practices of effective management and supervision. Principles and practices of strategic planning. Basic principles and practices of organizational improvement and culture change. Safety policies and safe work practices applicable to the work being performed. Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Skills and Abilities to: Plan, organize, manage, assign, delegate, review and evaluate the work of assigned staff and the college business or administrative services office. Analyze financial and budget data and prepare accounting statements, budgets, reports, summary conclusions and recommendations in accordance with generally accepted accounting principles, District policies and legal requirements. Read, interpret, explain and apply pertinent laws, codes, rules, regulations, policies and accounting principles, including District and Board of Trustees policies. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies. Work collaboratively with college and District directors and managers and the community and provide expert advice and counsel to develop solutions to complex issues. Organize, set priorities and exercise expert, independent judgment within areas of responsibility. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement. Develop and implement appropriate procedures and controls. Prepare clear, concise and comprehensive financial statements, budgets, correspondence, reports, studies and other written materials. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Represent the college effectively in dealings with the District, other colleges, public agencies and outside auditors. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in accounting, finance, business administration or a related field, and at least seven years of progressively responsible finance and accounting experience, including budgeting analysis/control or business management for a large governmental or educational organization, at least two of which were in a supervisory or management capacity; or an equivalent combination of training and experience. Experience in a California community college district is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate computers and other standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work under changing, intensive deadlines on multiple concurrent tasks; and interact with all levels of District managers and staff and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in a typical office environment where the noise level is quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree(s) or transcripts (must include when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a written prompt assessment (25% weight) and an oral interview + performance assessment (75% weight). Passing score is 75% out of 100% on each assessment section. TESTING TENTATIVELY SCHEDULED AS FOLLOWS: ORAL INTERVIEW ASSESSMENT: OCTOBER 08 & OCTOBER 09, 2024 WRITTEN PROMPT ASSESSMENT: OCTOBER 08 & OCTOBER 09, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order o n a Fresno City College Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies at Fresno City College for at least six (6) months. Candidates who rank in the top three ranks, including ties, will be invited as finalists to participate in an on-campus, open forum, with interviews tentatively scheduled for the week of November 04, 2024. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 9/25/2024 11:59 PM Pacific
Aug 28, 2024
Full Time
General Purpose Under general direction, plans, organizes, manages and integrates work of the business office, college budgeting and accounting, facilities maintenance and other administrative and operational support functions at an assigned college to achieve the college's strategic financial plan; manages and reviews short- and long-term fiscal planning for the college's divisions and departments; provides expert professional assistance to the college President and other college and District management in areas of assigned responsibility; manages assigned functional areas to ensure compliance with District policies and procedures and all state and federal regulations and requirements; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Plans, organizes, directs, controls, integrates and evaluates the work of the college department; with managers and staff, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of and monitors performance against the annual department and college budget; manages and directs development, implementation and evaluation of plans, work processes, systems and procedures to achieve annual goals, objectives and work standards. Directs and manages the performance of managers and staff; directs and oversees the selection of staff; establishes performance requirements and personal development targets for direct reports; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation; hears and acts on grievances; subject to concurrence by senior management and Human Resources, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Personnel Commission Rules, Board policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Provides day-to-day leadership and works with staff to ensure a high-performance, service-oriented work environment that supports achievement of the department's and District's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment. With other members of college and District Senior Management, participates in the development and implementation of strategic plans, goals and objectives; leads and directs department staff in the development and application of new methodologies, technologies and business process improvements to achieve higher efficiency, productivity and customer service in department work processes. Through subordinate managers, directs and oversees operations of the college business office, responsible for: disbursing and accounting for financial aid to students; collecting and accounting for student payments ranging from tuition to parking permits; and providing accounting services for student government, clubs and trust accounts. Directs and manages the preparation and administration of general fund and categorical budgets; serves on the college budget committee and advises the college president on the merit of resource requests for budget funding and funding allocations; reviews financial/budget forecasts and reports and monitors college expenditures for compliance, budget availability and reasonableness; approves contracts up to the established college approval limit and purchase requisitions up to $10,000; works with college staff and other colleges and the District in developing proposals regarding financial management process improvements and addressing fiscal issues and challenges including recommending alternative funding sources and cost reduction strategies when necessary. Ensures policy and spending compliance for all college funds and programs in accordance with the California Education Code, Titles V and IX, other federal and state statutes and provisions of the State Budgeting and Accounting Manual. Oversees facilities management for the campus and center(s); works with District and college management to facilitate and coordinate the design, renovation, modifications and construction of facility infrastructure to support current and future needs of the college, in alignment with the Educational Master Plan and the Facilities Master Plan; conducts communication and interactive feedback with various constituencies impacted by facility construction to gain participation and support for the college's initiatives; oversees office/classroom space planning and relocation; approves and manages requests for use/rental of facilities for college events, as well as outside group events; acts as the college safety officer and chairs the campus environmental health/safety/facilities committee. Through subordinate manager, plans and directs the custodial cleaning of campus and center buildings and facilities, including minor maintenance and repair of furniture and fixtures; depending on assigned college, may manage and integrate various auxiliary operations and services, which may include food service, bookstore, printing/duplicating, marketing communications, warehousing and mail services. Works with District Human Resources and Personnel Commission on the full range of personnel management and employee relations programs, processes and issues as they pertain to staff on the assigned campus and centers; coordinates hiring of classified personnel with District Human Resources and Personnel Commission offices. Coordinates with District centralized operations/services for police and public safety, parking services, transportation, health and safety, building and equipment maintenance and grounds maintenance to ensure campus programs and priorities are achieved. Collaborates with District directors, other college vice presidents, managers and specialists on implementation and integration of District policies and procedures into college operations and on the resolution of unusual and complex business problems. Serves as a strategic advisor to a college president and acts for that individual in his/her absence. Participates in participatory governance processes and initiatives. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Stays abreast of new regulations, rends and changes in areas of assigned responsibilities; represents the college in meetings with outside organizations in business and industry to ensure sound working relationships. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, practices and procedures of general and governmental accounting, particularly involving financial statement preparation and methods of financial control, reporting and audit. Generally accepted accounting principles, Government Accounting Board standards and other standards and requirements applicable to community colleges. Principles and practices of public agency budget development and management and District policies for budgeting. Accounting principles, methods and practices, including methods of cash control, internal control accounting standards and financial reporting. Federal, state and District rules, regulations, policies and procedures governing the award of financial aid at a level of detail necessary to manage and oversee assigned financial aid responsibilities. Use and operation of applicable modules of the District's enterprise accounting and finance and student accounting systems. Federal Privacy Act regulations regarding the release of private employee and student information. District policies, procedures and practices governing purchasing, accounts payable processing, cash handling and receipting and related financial transactions. General principles, practices and District policies and programs for environmental health and safety, risk management and all other centralized functions, operations and services provided by the District. Modern methods of facilities management and utilization; best practices in facilities operations and maintenance. Federal, state and local laws, rules, codes and regulations applicable to the range of functions for which the classification is accountable. District human resources and Personnel Commission policies, rules and processes for recruitment and employment, benefits, employee relations and performance evaluation. Principles and practices of sound business communication. Research methods and analysis techniques. Principles and practices of effective management and supervision. Principles and practices of strategic planning. Basic principles and practices of organizational improvement and culture change. Safety policies and safe work practices applicable to the work being performed. Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Skills and Abilities to: Plan, organize, manage, assign, delegate, review and evaluate the work of assigned staff and the college business or administrative services office. Analyze financial and budget data and prepare accounting statements, budgets, reports, summary conclusions and recommendations in accordance with generally accepted accounting principles, District policies and legal requirements. Read, interpret, explain and apply pertinent laws, codes, rules, regulations, policies and accounting principles, including District and Board of Trustees policies. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies. Work collaboratively with college and District directors and managers and the community and provide expert advice and counsel to develop solutions to complex issues. Organize, set priorities and exercise expert, independent judgment within areas of responsibility. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement. Develop and implement appropriate procedures and controls. Prepare clear, concise and comprehensive financial statements, budgets, correspondence, reports, studies and other written materials. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Represent the college effectively in dealings with the District, other colleges, public agencies and outside auditors. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in accounting, finance, business administration or a related field, and at least seven years of progressively responsible finance and accounting experience, including budgeting analysis/control or business management for a large governmental or educational organization, at least two of which were in a supervisory or management capacity; or an equivalent combination of training and experience. Experience in a California community college district is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate computers and other standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work under changing, intensive deadlines on multiple concurrent tasks; and interact with all levels of District managers and staff and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in a typical office environment where the noise level is quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree(s) or transcripts (must include when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a written prompt assessment (25% weight) and an oral interview + performance assessment (75% weight). Passing score is 75% out of 100% on each assessment section. TESTING TENTATIVELY SCHEDULED AS FOLLOWS: ORAL INTERVIEW ASSESSMENT: OCTOBER 08 & OCTOBER 09, 2024 WRITTEN PROMPT ASSESSMENT: OCTOBER 08 & OCTOBER 09, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order o n a Fresno City College Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies at Fresno City College for at least six (6) months. Candidates who rank in the top three ranks, including ties, will be invited as finalists to participate in an on-campus, open forum, with interviews tentatively scheduled for the week of November 04, 2024. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 9/25/2024 11:59 PM Pacific
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Are you ready to be the friendly face and helpful hand that our community relies on? Do you thrive in a fast-paced environment and love solving problems with a smile? If so, we want YOU to join our dynamic team at the Departure Regional Center as a Patient Access Representative! At the Departure Regional Center, we're more than just a service provider; we're a community hub where residents come to get the support they need. Our team is dedicated to delivering top-notch service and creating positive experiences for everyone who walks through our doors. As a Patient Access Representative, you'll be at the heart of our operations, ensuring clients have access to a variety of services and support. From healthcare assistance to financial transactions, your day will be filled with meaningful interactions and opportunities to make a difference. This position offers the unique opportunity to work with and learn about several programs and sections of Human Services and local government. Why You’ll Love It Here: Impactful Work: Make a real difference in the lives of our community members every day Supportive Team: Work with a friendly and collaborative team dedicated to helping each other succeed Continuous Growth: Opportunities for personal and professional development through training and hands-on experience What you will be doing to help our community: Health Clinic Support (25%): Screen and prepare charts, register patients, manage health records, and assist with Medicaid applications Financial Transactions (25%): Collect payments, record transactions, and balance cash drawers daily Economic Services Support (20%): Assist clients with NCFAST, manage documents, and perform audits Document Issuance (20%): Issue birth, death, and marriage certificates, dispense medicine, and distribute various kits and passes General Customer Service (10%): Greet clients, determine needs, schedule appointments, and provide information on county programs If you value teamwork and thrive in this working environment, this position is for you. We are committed to providing optimal customer service delivery to our community. Don’t hesitate to apply and start your career with us at Wake County Health and Human Services Departure Regional Center! About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school diploma or GED One year of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Fluent in speaking, and comprehending the Spanish language Strong customer service experience Experience with medical billing or experience working in a medical office Cash handling experience How Will We Know You're 'The One'? Excellent communication skills, interpersonal skills and the ability to build and maintain positive, productive relationships with staff Ability to be attentive to detail Ability to handle confidential information and comply with HIPPA policies and procedures Ability to demonstrate adaptability to changes and demands in the workplace Ability to deliver high-quality customer service by balancing various client needs and responding effectively Ability to display reliability by demonstrating high dependability in all job aspects Ability to exercise good integrity by acting with honesty, respect, and adhering to laws and policies About This Position Location: Departure Regional Center Raleigh, NC 27616 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:15 pm Hiring Range: 22.48 - 26.49 Market Range: 22.48 - 30.51 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/22/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 14, 2024
What You'll Be Doing Are you ready to be the friendly face and helpful hand that our community relies on? Do you thrive in a fast-paced environment and love solving problems with a smile? If so, we want YOU to join our dynamic team at the Departure Regional Center as a Patient Access Representative! At the Departure Regional Center, we're more than just a service provider; we're a community hub where residents come to get the support they need. Our team is dedicated to delivering top-notch service and creating positive experiences for everyone who walks through our doors. As a Patient Access Representative, you'll be at the heart of our operations, ensuring clients have access to a variety of services and support. From healthcare assistance to financial transactions, your day will be filled with meaningful interactions and opportunities to make a difference. This position offers the unique opportunity to work with and learn about several programs and sections of Human Services and local government. Why You’ll Love It Here: Impactful Work: Make a real difference in the lives of our community members every day Supportive Team: Work with a friendly and collaborative team dedicated to helping each other succeed Continuous Growth: Opportunities for personal and professional development through training and hands-on experience What you will be doing to help our community: Health Clinic Support (25%): Screen and prepare charts, register patients, manage health records, and assist with Medicaid applications Financial Transactions (25%): Collect payments, record transactions, and balance cash drawers daily Economic Services Support (20%): Assist clients with NCFAST, manage documents, and perform audits Document Issuance (20%): Issue birth, death, and marriage certificates, dispense medicine, and distribute various kits and passes General Customer Service (10%): Greet clients, determine needs, schedule appointments, and provide information on county programs If you value teamwork and thrive in this working environment, this position is for you. We are committed to providing optimal customer service delivery to our community. Don’t hesitate to apply and start your career with us at Wake County Health and Human Services Departure Regional Center! About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school diploma or GED One year of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Fluent in speaking, and comprehending the Spanish language Strong customer service experience Experience with medical billing or experience working in a medical office Cash handling experience How Will We Know You're 'The One'? Excellent communication skills, interpersonal skills and the ability to build and maintain positive, productive relationships with staff Ability to be attentive to detail Ability to handle confidential information and comply with HIPPA policies and procedures Ability to demonstrate adaptability to changes and demands in the workplace Ability to deliver high-quality customer service by balancing various client needs and responding effectively Ability to display reliability by demonstrating high dependability in all job aspects Ability to exercise good integrity by acting with honesty, respect, and adhering to laws and policies About This Position Location: Departure Regional Center Raleigh, NC 27616 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:15 pm Hiring Range: 22.48 - 26.49 Market Range: 22.48 - 30.51 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/22/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
City of San Rafael, CA
San Rafael, CA, United States
PROGRAM COORDINATOR Terra Linda Community Center & Aquatics $5,900 - $7,100 per month Plus excellent benefits APPLICATION DEADLINE: Apply by Sunday, September 22, 2024, at 11:59 pm THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $172 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael is recruiting for a Program Coordinator in the Recreation Division of our Library and Recreation Department. This position is responsible for overseeing operations of the Terra Linda Community Pool, including hiring, training, scheduling of temp/seasonal lifeguards, swim instructors, cashiers for approximately 100 employees, for a 9-month pool season. The Program Coordinator will develop, implement, and oversee programing for the pool and be responsible for developing the pool schedule. An understanding of safety, customer service, managing relationships with user groups, problem solving, and leadership skills are important for this program area. Although an aquatics background is preferred, it is not required at time of hire. The Program Coordinator will also support the Terra Linda Community Center with program development, special events, rentals, customer service, marketing and other tasks as assigned. This position performs the following essential job duties (including but not limited to and may vary with assignment): Provides direction to and supervises regular, temporary and volunteer staff, including selecting, monitoring, training, scheduling and determining workloads; assists with hiring, disciplinary and evaluation processes. Assists in the development, recommendation and implementation of goals, objectives, policies, procedures and work standards for the assigned department division(s). Participates in the preparation and administration of an assigned recreation center or specialized recreation program budget. Plans, evaluates and coordinates programs, classes, athletic activities and special events, including scheduling facilities, ensuring facilities are set up, scheduling trips and hiring coaches. Monitors the day-to-day operations of programs and events, including making site visits, handling and resolving complaints not requiring the attention of a supervisor and ensuring that programs and events have required materials and supplies. Formulates and organizes program plans and schedules for seasonal and year-round activities and special events. Acts as liaison and representative with a variety of advisory boards, commissions, community groups, law enforcement agencies, schools and councils. Creates program flyers, brochures, catalogs and newsletters, including determining content, layout, materials and distribution methods; prepares activity and operating reports. Enforces safety and operating procedures and provides for maintenance needs including compliance with health and safety codes and building codes. Books facility rentals for customers; attends to facility users needs, including permits and equipment; prints weekly event schedule and ensures that all setups are done, manages facility budget, including maintenance and supplies. Performs other duties of a similar nature or level. To be eligible for this position you must have knowledge of/ability to: Good customer service techniques. Principles and techniques of directing group, social and recreational activities. Principles and practices of managing recreational programs for community parks, community centers, youth and senior centers, aquatic centers and/or athletic facilities. Recreation site management, including operations and maintenance. Techniques of effective supervision. Financial record keeping practices as applied to recreation programs. Coordinating and scheduling the work of temporary and volunteer staff. Coordinating and scheduling programs, events and activities. Inventorying and ordering supplies, equipment and materials. Interpreting and enforcing policies and procedures. Maintaining files and monitoring and tracking fees and payments. Developing interpersonal relationships with a variety of users and sponsors. Using computers and related software. Communication to interact effectively with co-workers, supervisors, subordinates, volunteers and the general public sufficient to convey information and to receive work direction. OTHER REQUIREMENTS: Must possess and maintain a valid California Class C driver's license with a satisfactory driving record. Must have American Red Cross Lifeguard Training (or obtain within 4 months of hire). Must have American Red Cross Lifeguard Instructor (or obtain within 1 year from time of hire). Must have American Red Cross Water Safety Instructor (or obtain within 1 year from time of hire). EDUCATION and/or EXPERIENCE: Equivalent to graduation from a four-year college or university with major coursework in recreation administration, physical education, leisure services or a related field AND Two (2) years of full-time or its equivalent of recreation experience, OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites within and away from the City, and have availability to work off-hours shifts or events as required; strength to lift and carry materials weighing up to 40 pounds; mobility to lead groups in activities involving steep or rough terrain; ability to work outdoors in a variety of weather and temperature conditions; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display. The employee is frequently exposed to outdoor weather conditions and frequently works in evenings or weekends and inside environmental conditions. The employee is occasionally exposed to moving mechanical parts and occasionally works with use of a personal vehicle. The noise level in the work environment is usually loud. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required. Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, clean DMV report and drug screen. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to apply via CalOpps: https://www.calopps.org/san-rafael/job-20542794 . If selected, the first-round interviews will be IN PERSON on Monday, September 30, 2024. Applicants qualifying for a second-round interview will be expected to be available for an IN PERSON interview on Tuesday, October 1, 2024. Phone and Zoom interviews WILL NOT be available. For more information about the City of San Rafael, please visit www.cityofsanrafael.org Reasonable Accommodation: The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodations must be requested by the applicant. Job PDF: Program Coordinator (Terra Linda) Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,900- $7,100 per month DOQ/DOE and a competitive benefits program including: Retirement: The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance: Full flex cafeteria plan which can be applied to a health plan or converted to cash: Employee Only - $853.34 Employee + 1 - $1,614.17 Employee + Family - $1,768.81 Waive Coverage - $300.00 Health Insurance Increase on 12/1/24 to: Employee Only - $950.00 Employee + 1 - $1,900.00 Employee + Family - $2,400.00 Waiver Coverage - $300.00 Life and Long-Term Disability Insurance: $20,000 basic life insurance and long-term disability is two-thirds of the salary up to $1,000 per month Dental Insurance: Fully paid premiums for employee and eligible dependents Vision Insurance: Fully paid premium for employee - employee responsible for dependent cost if enrolled Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave: Vacation 10 days (1-3 years of service/6.25 hours earned per month); 12 days of Sick Leave per year; 12 holidays, 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Bilingual Pay: Eligible to receive $200 per month for certified fluency after successful completion of exam Social Security: The City of San Rafael does not contribute to social security State Disability Insurance (SDI): Employees do participate in SDI and are eligible to receive SDI benefits Work Week: 37.5 hours per week/7.5 hours per day Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: 9/22/2024 at 11:59pm
Sep 07, 2024
PROGRAM COORDINATOR Terra Linda Community Center & Aquatics $5,900 - $7,100 per month Plus excellent benefits APPLICATION DEADLINE: Apply by Sunday, September 22, 2024, at 11:59 pm THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $172 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael is recruiting for a Program Coordinator in the Recreation Division of our Library and Recreation Department. This position is responsible for overseeing operations of the Terra Linda Community Pool, including hiring, training, scheduling of temp/seasonal lifeguards, swim instructors, cashiers for approximately 100 employees, for a 9-month pool season. The Program Coordinator will develop, implement, and oversee programing for the pool and be responsible for developing the pool schedule. An understanding of safety, customer service, managing relationships with user groups, problem solving, and leadership skills are important for this program area. Although an aquatics background is preferred, it is not required at time of hire. The Program Coordinator will also support the Terra Linda Community Center with program development, special events, rentals, customer service, marketing and other tasks as assigned. This position performs the following essential job duties (including but not limited to and may vary with assignment): Provides direction to and supervises regular, temporary and volunteer staff, including selecting, monitoring, training, scheduling and determining workloads; assists with hiring, disciplinary and evaluation processes. Assists in the development, recommendation and implementation of goals, objectives, policies, procedures and work standards for the assigned department division(s). Participates in the preparation and administration of an assigned recreation center or specialized recreation program budget. Plans, evaluates and coordinates programs, classes, athletic activities and special events, including scheduling facilities, ensuring facilities are set up, scheduling trips and hiring coaches. Monitors the day-to-day operations of programs and events, including making site visits, handling and resolving complaints not requiring the attention of a supervisor and ensuring that programs and events have required materials and supplies. Formulates and organizes program plans and schedules for seasonal and year-round activities and special events. Acts as liaison and representative with a variety of advisory boards, commissions, community groups, law enforcement agencies, schools and councils. Creates program flyers, brochures, catalogs and newsletters, including determining content, layout, materials and distribution methods; prepares activity and operating reports. Enforces safety and operating procedures and provides for maintenance needs including compliance with health and safety codes and building codes. Books facility rentals for customers; attends to facility users needs, including permits and equipment; prints weekly event schedule and ensures that all setups are done, manages facility budget, including maintenance and supplies. Performs other duties of a similar nature or level. To be eligible for this position you must have knowledge of/ability to: Good customer service techniques. Principles and techniques of directing group, social and recreational activities. Principles and practices of managing recreational programs for community parks, community centers, youth and senior centers, aquatic centers and/or athletic facilities. Recreation site management, including operations and maintenance. Techniques of effective supervision. Financial record keeping practices as applied to recreation programs. Coordinating and scheduling the work of temporary and volunteer staff. Coordinating and scheduling programs, events and activities. Inventorying and ordering supplies, equipment and materials. Interpreting and enforcing policies and procedures. Maintaining files and monitoring and tracking fees and payments. Developing interpersonal relationships with a variety of users and sponsors. Using computers and related software. Communication to interact effectively with co-workers, supervisors, subordinates, volunteers and the general public sufficient to convey information and to receive work direction. OTHER REQUIREMENTS: Must possess and maintain a valid California Class C driver's license with a satisfactory driving record. Must have American Red Cross Lifeguard Training (or obtain within 4 months of hire). Must have American Red Cross Lifeguard Instructor (or obtain within 1 year from time of hire). Must have American Red Cross Water Safety Instructor (or obtain within 1 year from time of hire). EDUCATION and/or EXPERIENCE: Equivalent to graduation from a four-year college or university with major coursework in recreation administration, physical education, leisure services or a related field AND Two (2) years of full-time or its equivalent of recreation experience, OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites within and away from the City, and have availability to work off-hours shifts or events as required; strength to lift and carry materials weighing up to 40 pounds; mobility to lead groups in activities involving steep or rough terrain; ability to work outdoors in a variety of weather and temperature conditions; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display. The employee is frequently exposed to outdoor weather conditions and frequently works in evenings or weekends and inside environmental conditions. The employee is occasionally exposed to moving mechanical parts and occasionally works with use of a personal vehicle. The noise level in the work environment is usually loud. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required. Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, clean DMV report and drug screen. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to apply via CalOpps: https://www.calopps.org/san-rafael/job-20542794 . If selected, the first-round interviews will be IN PERSON on Monday, September 30, 2024. Applicants qualifying for a second-round interview will be expected to be available for an IN PERSON interview on Tuesday, October 1, 2024. Phone and Zoom interviews WILL NOT be available. For more information about the City of San Rafael, please visit www.cityofsanrafael.org Reasonable Accommodation: The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodations must be requested by the applicant. Job PDF: Program Coordinator (Terra Linda) Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,900- $7,100 per month DOQ/DOE and a competitive benefits program including: Retirement: The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance: Full flex cafeteria plan which can be applied to a health plan or converted to cash: Employee Only - $853.34 Employee + 1 - $1,614.17 Employee + Family - $1,768.81 Waive Coverage - $300.00 Health Insurance Increase on 12/1/24 to: Employee Only - $950.00 Employee + 1 - $1,900.00 Employee + Family - $2,400.00 Waiver Coverage - $300.00 Life and Long-Term Disability Insurance: $20,000 basic life insurance and long-term disability is two-thirds of the salary up to $1,000 per month Dental Insurance: Fully paid premiums for employee and eligible dependents Vision Insurance: Fully paid premium for employee - employee responsible for dependent cost if enrolled Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave: Vacation 10 days (1-3 years of service/6.25 hours earned per month); 12 days of Sick Leave per year; 12 holidays, 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Bilingual Pay: Eligible to receive $200 per month for certified fluency after successful completion of exam Social Security: The City of San Rafael does not contribute to social security State Disability Insurance (SDI): Employees do participate in SDI and are eligible to receive SDI benefits Work Week: 37.5 hours per week/7.5 hours per day Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: 9/22/2024 at 11:59pm
State of Missouri
Jefferson City, Missouri, United States
Customer Service Representative Call Center- Driver License Bureau HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION: As part of our customer-focused team, you help us create an environment that makes citizens say “This is the best experience I have ever had!” When you work for The Department of Revenue, you’re working alongside an enthusiastic, dedicated team that cares, grows and wins together. We’re looking for team members who are passionate about providing high-quality customer service and building energetic team morale. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: The ideal candidate must have good typing skills, be very detail oriented, and have the ability to effectively assist with customer’s inquiries and requests via telephone while ensuring customer satisfaction. Your responsibilities will include answering incoming calls; explaining laws and regulations; searching computerized records and files; accurately communicating the requested information to customers; and communicate concerns about all phases of motor vehicle or driver licensing transactions. What to expect in this position: Call center team members are the voice of the Department. Due to the amount of calls received all team members are required to be on the phone continuously throughout their work day in addition to having the opportunity to assist citizens through DORA Live Chat. Training is hands on and will consist of six weeks with our Training Coordinator in combination of our Call Center subject matter experts. This amazing training will help teach you everything you need to know to be a Customer Service Representative. Once completed with training and meeting all necessary requirements, a distributed work option may be available. The customer service center is answering calls all day, however if team members are consistently meeting or exceeding expectations, there is an opportunity for career progression and/or compensation for performance. We might be a great match if… Working in a fun and energetic environment makes you excited! We work efficiently as a team to deliver excellent results for our citizens You enjoy a consistent work schedule Monday - Friday with bi-monthly pay and the opportunity for distributed work You are someone who strives to make independent decisions and enjoy problem solving. You enjoy influencing a team to drive results through a visual dashboard CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing Team Building Abilities Excellent Customer Service Self-directed Attention to Detail Clear Communication Organizational Abilities QUALIFICATIONS: Possession of a high school diploma or proof of high school equivalency. Six or more months of experience in clerical or general office support work. Must be able to pass a fingerprint and background check The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Sep 13, 2024
Full Time
Customer Service Representative Call Center- Driver License Bureau HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION: As part of our customer-focused team, you help us create an environment that makes citizens say “This is the best experience I have ever had!” When you work for The Department of Revenue, you’re working alongside an enthusiastic, dedicated team that cares, grows and wins together. We’re looking for team members who are passionate about providing high-quality customer service and building energetic team morale. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: The ideal candidate must have good typing skills, be very detail oriented, and have the ability to effectively assist with customer’s inquiries and requests via telephone while ensuring customer satisfaction. Your responsibilities will include answering incoming calls; explaining laws and regulations; searching computerized records and files; accurately communicating the requested information to customers; and communicate concerns about all phases of motor vehicle or driver licensing transactions. What to expect in this position: Call center team members are the voice of the Department. Due to the amount of calls received all team members are required to be on the phone continuously throughout their work day in addition to having the opportunity to assist citizens through DORA Live Chat. Training is hands on and will consist of six weeks with our Training Coordinator in combination of our Call Center subject matter experts. This amazing training will help teach you everything you need to know to be a Customer Service Representative. Once completed with training and meeting all necessary requirements, a distributed work option may be available. The customer service center is answering calls all day, however if team members are consistently meeting or exceeding expectations, there is an opportunity for career progression and/or compensation for performance. We might be a great match if… Working in a fun and energetic environment makes you excited! We work efficiently as a team to deliver excellent results for our citizens You enjoy a consistent work schedule Monday - Friday with bi-monthly pay and the opportunity for distributed work You are someone who strives to make independent decisions and enjoy problem solving. You enjoy influencing a team to drive results through a visual dashboard CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing Team Building Abilities Excellent Customer Service Self-directed Attention to Detail Clear Communication Organizational Abilities QUALIFICATIONS: Possession of a high school diploma or proof of high school equivalency. Six or more months of experience in clerical or general office support work. Must be able to pass a fingerprint and background check The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Santos Manuel Student Union California State University, San Bernardino Queer and Transgender Resource Center Coordinator Target Start Date: October 14, 2024 Department: Diversity, Equity, and Inclusion Reports To: Director of Diversity, Equity and Inclusion Location: San Bernardino Campus FLSA Status: Non-Exempt Category: Full-Time, Hourly, Regular Salary Grade: 6 About Santos Manuel Student Union at CSUSB (This is not a state position) The Santos Manuel Student Union (SMSU), through its programs and facilities is a focal point of the campus where students, faculty, staff, administration, alumni and guests develop an enduring connection to the university. As a campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. We accomplish this by providing a variety of cultural, social, educational and recreational activities, which create an environment conducive to personal growth and development. Planned activities also provide students with leadership opportunities and employment, which promotes an active learning experience as well as relaxation, entertainment, and social interaction. As the meeting place on campus for students and organizations, the facilities provide a comfortable and relaxing environment that embodies the delivery of services important to the university community. As a bridge between formal learning and life experience, co-curricular activities coordinated by the SMSU serve as a training ground for development of student leaders. Employment Summary Full-Time, non-exempt position. Work Schedule This is a regular, full-time, hourly position. Willingness to work a flexible schedule as necessary in order to respond to emergency/urgent situations is required. This may include working extended hours, evenings, weekends and some holidays. General Purpose Under the direction of the Santos Manuel Student Union (SMSU) Director of Diversity, Equity and Inclusion, the Santos Manuel Student Union Queer and Transgender Resource Center (QTRC) Coordinator is responsible for planning, implementing, and assessing programs and initiatives to meet the diverse needs for the students on campus as well as supervising student staff, managing the QTRC, and collaborating with campus partners to directly support the success of queer and transgender students on campus. Essential Duties and Responsibilities include the following. Other duties may be assigned. Coordinates all programs, services, and administrative functions for the QTRC . Supervises student staff and manages the QTRC Promotes and assists in the development of policies, procedures and programs that assure the well-being and development of our Lesbian, Gay, Bisexual, Transgender Queer Plus (LGBTQ+) identifying students, affirm human dignity, and champion cultural pluralism across campus. Provides operational leadership for the coordination of multicultural and international related programming, including but not limited to LGBTQ+ History Month, Annual Drag Show, and semesterly programs for the center. Supports the Assistant Director with assessment of all programs including developing an annual report for the department. Coordinates and advances the dialogue around race, gender, and sexual orientation through campus programs and conversation. Develops and maintains a robust team of trained student and staff facilitators, facilitate programming in and out of the classroom, and engages in education and training. Supports the d irector with fiscal management for the QTRC including preparing the annual budget, reviewing and approving quarterly budget requests, and monitoring the QTRC budget. Represents the QTRC on committees, both on and off campus, to advance the needs of queer and transgender students. Supervisory Responsibilities This position is responsible for supervising QRTC student staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor’s degree or equivalent in a related program is required; 1 - 2 years of experience working with students required, ideally in a student development or advising capacity. Language Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Ability to use word processing and spreadsheet software and other related software. Mathematical Skills Ability to perform simple mathematical computations Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have advanced knowledge of MS Office, including Excel Word, PowerPoint, and Outlook. Certifications Licenses & Registrations First Aid and CPR/AED certification required (certifications may be obtained within first month of employment). Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision. Local business travel is required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The noise level in the work environment is usually moderate. Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks. Benefits Include Medical, Dental, Vision, Flex Cash option CalPERS Retirement CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation Unemployment Insurance State Disability Insurance Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination. The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor. Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age. The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement. Supplemental Information A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Santos Manuel Student Union. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students, Incorporated employees who apply for the position. Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Advertised: Aug 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 30, 2024
Santos Manuel Student Union California State University, San Bernardino Queer and Transgender Resource Center Coordinator Target Start Date: October 14, 2024 Department: Diversity, Equity, and Inclusion Reports To: Director of Diversity, Equity and Inclusion Location: San Bernardino Campus FLSA Status: Non-Exempt Category: Full-Time, Hourly, Regular Salary Grade: 6 About Santos Manuel Student Union at CSUSB (This is not a state position) The Santos Manuel Student Union (SMSU), through its programs and facilities is a focal point of the campus where students, faculty, staff, administration, alumni and guests develop an enduring connection to the university. As a campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. We accomplish this by providing a variety of cultural, social, educational and recreational activities, which create an environment conducive to personal growth and development. Planned activities also provide students with leadership opportunities and employment, which promotes an active learning experience as well as relaxation, entertainment, and social interaction. As the meeting place on campus for students and organizations, the facilities provide a comfortable and relaxing environment that embodies the delivery of services important to the university community. As a bridge between formal learning and life experience, co-curricular activities coordinated by the SMSU serve as a training ground for development of student leaders. Employment Summary Full-Time, non-exempt position. Work Schedule This is a regular, full-time, hourly position. Willingness to work a flexible schedule as necessary in order to respond to emergency/urgent situations is required. This may include working extended hours, evenings, weekends and some holidays. General Purpose Under the direction of the Santos Manuel Student Union (SMSU) Director of Diversity, Equity and Inclusion, the Santos Manuel Student Union Queer and Transgender Resource Center (QTRC) Coordinator is responsible for planning, implementing, and assessing programs and initiatives to meet the diverse needs for the students on campus as well as supervising student staff, managing the QTRC, and collaborating with campus partners to directly support the success of queer and transgender students on campus. Essential Duties and Responsibilities include the following. Other duties may be assigned. Coordinates all programs, services, and administrative functions for the QTRC . Supervises student staff and manages the QTRC Promotes and assists in the development of policies, procedures and programs that assure the well-being and development of our Lesbian, Gay, Bisexual, Transgender Queer Plus (LGBTQ+) identifying students, affirm human dignity, and champion cultural pluralism across campus. Provides operational leadership for the coordination of multicultural and international related programming, including but not limited to LGBTQ+ History Month, Annual Drag Show, and semesterly programs for the center. Supports the Assistant Director with assessment of all programs including developing an annual report for the department. Coordinates and advances the dialogue around race, gender, and sexual orientation through campus programs and conversation. Develops and maintains a robust team of trained student and staff facilitators, facilitate programming in and out of the classroom, and engages in education and training. Supports the d irector with fiscal management for the QTRC including preparing the annual budget, reviewing and approving quarterly budget requests, and monitoring the QTRC budget. Represents the QTRC on committees, both on and off campus, to advance the needs of queer and transgender students. Supervisory Responsibilities This position is responsible for supervising QRTC student staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor’s degree or equivalent in a related program is required; 1 - 2 years of experience working with students required, ideally in a student development or advising capacity. Language Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Ability to use word processing and spreadsheet software and other related software. Mathematical Skills Ability to perform simple mathematical computations Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have advanced knowledge of MS Office, including Excel Word, PowerPoint, and Outlook. Certifications Licenses & Registrations First Aid and CPR/AED certification required (certifications may be obtained within first month of employment). Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision. Local business travel is required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The noise level in the work environment is usually moderate. Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks. Benefits Include Medical, Dental, Vision, Flex Cash option CalPERS Retirement CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation Unemployment Insurance State Disability Insurance Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination. The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor. Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age. The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement. Supplemental Information A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Santos Manuel Student Union. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students, Incorporated employees who apply for the position. Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Advertised: Aug 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Director has oversight for the daily operations and strategic priorities of the Pierce Greek Life Center, as well as the implementation of educational programming and engagement opportunities facilitated by the center. The Director of the Pierce Greek Life Center has responsibility for supervising staff and policy implementation, including the student organization recognition process for fraternities and sororities, engaging in the student organization judicial processes, coordination of the center’s advising team, serving in an on-call capacity, and duties associated with California State University System - Executive Order 1068. In addition to budgetary duties, the Director of the Pierce Greek Life Center manages a staff of professionals, graduate students, and undergraduate student assistants. They are also responsible for serving as liaisons with alumni/advisors, community members, and inter/national offices and boards. Typical duties but are not limited to: Conceptualizes innovative, wide-reaching student activities rooted in Pierce Greek Life Center values to elevate the quality of the ‘fraternity and sorority experience’, effectively communicate these plans to stakeholders, and assist in identifying funding to support them. Serves in an on-call capacity to support students during times of emergency, crisis, and risk. Leads risk management and harm reduction efforts for the Pierce Greek Life Center. Writes or supports grant applications related to fraternity and sorority life and collaborates with SA+CD Development in order to identify additional funding support for the Pierce Greek Life Center. Develops, implements, manages, and assesses initiatives as recommended by the Presidential Task Force on Student Activities and Safety, Presidential Task Force on Alcohol and Substance Misuse, and the university/divisional strategic plans. Facilitates campus-wide connecting opportunities for students to participate in transformational experiences by working with campus partners and student groups. Administers recognition and accreditation-type programs for fraternities and sororities. Manages staff in facilitating the student organization recognition and event application processes to ensure communication and permitting of all Greek-lettered organizations and activities. When necessary, guides and advises students, faculty, staff, and the community regarding the processes, policies, and regulations associated with outdoor space, outdoor sound, event approvals, and marketing activities. Serves as representative on a wide variety of University Committees, including but not limited to the University’s Collaborative Incident Management Team, Alcohol and Other Drug Task Force, Hazing Prevention Task Force, Campus Management Action Team, Aztec Nights Management Team, to assist in event supervision and crisis mediation and various AS Council Boards/Committees as assigned. Supports and attends programs, events, and activities within the Campus Life Subdivision, Division of Student Affairs and Campus Diversity, and University. Serves as a judicial hearing officer as requested by the Center for Student Rights and Responsibilities. Teaches University Seminar and courses in the Leadership Minor as appropriate. This is a full-time (1.0 time-base), benefits-eligible, at-will position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Evening and weekend work are routine for this position and an expectation at the time of hire. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Dean of Students is a department within the Division of Student Affairs and Campus Diversity. The Office of the Dean of Students promotes student growth and leadership development through teaching, advising and intentional personal interactions. The Office of the Dean of Students staff encourages and facilitates opportunities for students to connect and engage in the campus community while striving to provide a safe and inclusive campus environment. In addition, the office supports the Associate Vice President and Dean of Students in serving as Liaison to the College of Education for the purposes of coordinating Graduate Student Assistants and Graduate Interns from the Masters’ Degree in Postsecondary Educational Leadership, Specialization in Student Affairs. Through participation in the Office of the Dean of Students activities, students are connected to the University through an array of structured and informal learning opportunities. Students are encouraged, supported, and empowered to pursue academic success, personal growth, an understanding of diverse human experiences, and compassionate activism on and off campus. Education and Experience Master’s degree in Counseling, College Student Personnel Administration, High Education, or related field is required. Minimum of 5-7 years of experience in fraternity and sorority life, student activities, and/or student leadership development in a university. Key Qualifications Experience with emergency, crisis, and risk management. Thorough knowledge of student development theories as well as best practices in the field of Student Affairs related to student life and leadership education and fraternity and sorority life. Evidence of achievement in fraternity and sorority life programs that meet the needs of a highly diverse student population. Experience planning and administering fiscal resources. Experience advising/planning events and programs on a collegiate level and use of technology in a university setting. Working knowledge of other student and academic affairs departments, including Residential Education, Student Rights & Responsibilities, Counseling and Psychological Services, Well-being & Health Promotion, Student Organizations & Activities, Career Services, Student Disability Services, and University Relations and Development. Ability to work effectively with student government, i.e., Associated Students, on co-sponsored campus events. Direct supervision experience within a classified system, preferably in a collective bargaining environment, including selection, supervision, training, staff motivation, performance evaluation, conflict resolution, supervision of professional staff, and support staff in a multifaceted organization. Strong interpersonal and supervisory skills. Strong written and oral communication skills, including public speaking. A high degree of initiative, judgment, and resourcefulness in carrying out assigned areas of responsibility. Strong team player, consensus-builder, and conflict mediator. Compensation and Benefits San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes: Extensive Leave benefits: 15 paid holidays, 24 vacation days, and 12 sick days per year; Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits; An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and California State University system fee reduction program (fee waiver) for the employee or their qualified dependents Anticipated hiring range: $85,000- $92,500 Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 6, 2024. For full consideration, please apply by May 5, 2024. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Position Summary The Director has oversight for the daily operations and strategic priorities of the Pierce Greek Life Center, as well as the implementation of educational programming and engagement opportunities facilitated by the center. The Director of the Pierce Greek Life Center has responsibility for supervising staff and policy implementation, including the student organization recognition process for fraternities and sororities, engaging in the student organization judicial processes, coordination of the center’s advising team, serving in an on-call capacity, and duties associated with California State University System - Executive Order 1068. In addition to budgetary duties, the Director of the Pierce Greek Life Center manages a staff of professionals, graduate students, and undergraduate student assistants. They are also responsible for serving as liaisons with alumni/advisors, community members, and inter/national offices and boards. Typical duties but are not limited to: Conceptualizes innovative, wide-reaching student activities rooted in Pierce Greek Life Center values to elevate the quality of the ‘fraternity and sorority experience’, effectively communicate these plans to stakeholders, and assist in identifying funding to support them. Serves in an on-call capacity to support students during times of emergency, crisis, and risk. Leads risk management and harm reduction efforts for the Pierce Greek Life Center. Writes or supports grant applications related to fraternity and sorority life and collaborates with SA+CD Development in order to identify additional funding support for the Pierce Greek Life Center. Develops, implements, manages, and assesses initiatives as recommended by the Presidential Task Force on Student Activities and Safety, Presidential Task Force on Alcohol and Substance Misuse, and the university/divisional strategic plans. Facilitates campus-wide connecting opportunities for students to participate in transformational experiences by working with campus partners and student groups. Administers recognition and accreditation-type programs for fraternities and sororities. Manages staff in facilitating the student organization recognition and event application processes to ensure communication and permitting of all Greek-lettered organizations and activities. When necessary, guides and advises students, faculty, staff, and the community regarding the processes, policies, and regulations associated with outdoor space, outdoor sound, event approvals, and marketing activities. Serves as representative on a wide variety of University Committees, including but not limited to the University’s Collaborative Incident Management Team, Alcohol and Other Drug Task Force, Hazing Prevention Task Force, Campus Management Action Team, Aztec Nights Management Team, to assist in event supervision and crisis mediation and various AS Council Boards/Committees as assigned. Supports and attends programs, events, and activities within the Campus Life Subdivision, Division of Student Affairs and Campus Diversity, and University. Serves as a judicial hearing officer as requested by the Center for Student Rights and Responsibilities. Teaches University Seminar and courses in the Leadership Minor as appropriate. This is a full-time (1.0 time-base), benefits-eligible, at-will position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Evening and weekend work are routine for this position and an expectation at the time of hire. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Dean of Students is a department within the Division of Student Affairs and Campus Diversity. The Office of the Dean of Students promotes student growth and leadership development through teaching, advising and intentional personal interactions. The Office of the Dean of Students staff encourages and facilitates opportunities for students to connect and engage in the campus community while striving to provide a safe and inclusive campus environment. In addition, the office supports the Associate Vice President and Dean of Students in serving as Liaison to the College of Education for the purposes of coordinating Graduate Student Assistants and Graduate Interns from the Masters’ Degree in Postsecondary Educational Leadership, Specialization in Student Affairs. Through participation in the Office of the Dean of Students activities, students are connected to the University through an array of structured and informal learning opportunities. Students are encouraged, supported, and empowered to pursue academic success, personal growth, an understanding of diverse human experiences, and compassionate activism on and off campus. Education and Experience Master’s degree in Counseling, College Student Personnel Administration, High Education, or related field is required. Minimum of 5-7 years of experience in fraternity and sorority life, student activities, and/or student leadership development in a university. Key Qualifications Experience with emergency, crisis, and risk management. Thorough knowledge of student development theories as well as best practices in the field of Student Affairs related to student life and leadership education and fraternity and sorority life. Evidence of achievement in fraternity and sorority life programs that meet the needs of a highly diverse student population. Experience planning and administering fiscal resources. Experience advising/planning events and programs on a collegiate level and use of technology in a university setting. Working knowledge of other student and academic affairs departments, including Residential Education, Student Rights & Responsibilities, Counseling and Psychological Services, Well-being & Health Promotion, Student Organizations & Activities, Career Services, Student Disability Services, and University Relations and Development. Ability to work effectively with student government, i.e., Associated Students, on co-sponsored campus events. Direct supervision experience within a classified system, preferably in a collective bargaining environment, including selection, supervision, training, staff motivation, performance evaluation, conflict resolution, supervision of professional staff, and support staff in a multifaceted organization. Strong interpersonal and supervisory skills. Strong written and oral communication skills, including public speaking. A high degree of initiative, judgment, and resourcefulness in carrying out assigned areas of responsibility. Strong team player, consensus-builder, and conflict mediator. Compensation and Benefits San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes: Extensive Leave benefits: 15 paid holidays, 24 vacation days, and 12 sick days per year; Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits; An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and California State University system fee reduction program (fee waiver) for the employee or their qualified dependents Anticipated hiring range: $85,000- $92,500 Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 6, 2024. For full consideration, please apply by May 5, 2024. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary Full-time temporary position available on or after October 7, 2024 and ending on or before October 6, 2025 College of Arts, Humanities & Social Sciences (CAHSS). Possibility of reappointment based on budget, department needs, and job performance. Under general supervision of the Associate Dean for the College of Arts, Humanities and Social Sciences and lead direction of the College Analyst, the Administrative Support Coordinator I will provide support to programs throughout the college with primary focus on the Pre-Law program, Center for Legal Expungement, Advocacy and Research (CLEAR) and promotional community- oriented facets of the Agriculture program. Support for Pre-Law and CLEAR will focus on co-curricular activities and operations that broaden student learning, expand career pathways and provide legal assistance. The incumbent will serve the Agriculture program center by providing support for recruitment efforts, community outreach, fundraising activities, and events promoting the Agriculture program. Support to other programs include coordinating the MDIS/FA classes, assisting with small grants and lecturer onboarding lecturer hiring process. Job Duties Duties include but are not limited to: Provide administrative support to the director of the Pre-Law program. Handle program inquiries, direct them to the appropriate offices, and communicate program information to prospective students and parents. Prepare required documents and manage logistics for Pre-Law program activities, events, visitations, field placements, and Moot Court competition activities. Support outreach events, seminars, workshops, and symposiums by preparing materials, coordinating logistics, and assisting with guest speaker arrangements. Prepare, compile, document and direct inquiries and information regarding Court Observer placements and site visits, law school visits, research practicums and grant proposal development supporting the Pre-Law program. Maintain program mailing lists, databases, and law schools promotional/information materials, as well as information websites/bulletin boards; coordinate the production of periodic bulletins. Center for Legal Expungement, Advocacy and Research (CLEAR) Support. Provide administrative support to the director of CLEAR. Assist with recruitment efforts, timekeeping, monitor day-to-day work of student assistants. Handle necessary paperwork and parking permits for guests and visitors. Schedule client appointments and interviews. Finalize the completion of client expungement packets prepared by students, the director, and affiliated attorneys by reviewing forms for errors, assembling all documents, obtaining required signatures. Serve and file court documents, whether in person, via mail, or electronically, as prepared by the director and students. Contact city and county offices to procure police reports requested by the director. Contact city, county, and state offices to obtain records of court debt at the director's request. Maintain and safeguard client files with strict confidentiality. Foster strong relationships with relevant stakeholders, including the DA, Public Defenders Office, Police, and other legal aid providers in the Central Valley. Provide recruitment, community outreach, fundraising, and event support to the director of Agriculture. Organize the space and booth requirements for off-campus professional outreach events supporting the Agriculture program. Prepare documents in support of promotional efforts serving the Agriculture Program’s fundraising activities, community engagement, and sponsored events. Provide support for the Agriculture Industry Advisory Board’s monthly meetings, including arrangements, agenda and minutes. Responsible for follow-up on outreach/fundraising tasks. Academic Program related tasks will be supported by the department coordinator. Provide administrative support for outreach events, including forms preparation, advertising, and hospitality coordination. Provide administrative support for summer outreach activities in support of Agriculture program recruitment, special events and workshops. Assist with grants, including budget tracking, reporting, and budget transaction paperwork. Organize meetings and events related to grant projects. Assist with grant-related hiring, including student assistants, speakers and faculty participants. Oversee travel activities and expenses associated with grant projects. Manage the contract entry process for lecturers, working with department chairs, college analyst and the associate dean. Review and initiate contract changes as necessary based on course schedule updates. Assist associate dean with the class review process schedule development for MDIS and FA courses; updating online schedule as needed. Coordinate the hiring process for new and returning lecturers. Review workload reports for accuracy. Assist faculty with book orders and the evaluation process. Coordinate class-specific activities, including field trips. Serve as a backup to the Dean's Assistant when needed. Provide assistance to departments during staffing transitions. Other duties as assigned. Minimum Qualifications Education: Completion of a high school program, technical/vocational program, or their equivalents. Experience: Several years of related office work experience. Preferred Qualifications Related administrative support experience in an academic department. Previous paralegal experience. Proficient in English and Spanish. Knowledge, Skills, Abilities Experience to be fully functional in all technical aspects of work assignments. Ability to understand and operate in a variety of organizational structures. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Ability to clearly communicate orally and in writing. Ability to use and quickly learn new office support technology systems and software packages. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Range Anticipated salary will be $$3,680 - $4,048 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Administrative Support Coordinator I range: $3,680 - $5,783 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline August 26, 2024 Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Aug 12 2024 Pacific Daylight Time Applications close: Aug 26 2024 Pacific Daylight Time Closing Date/Time:
Aug 13, 2024
Position Summary Full-time temporary position available on or after October 7, 2024 and ending on or before October 6, 2025 College of Arts, Humanities & Social Sciences (CAHSS). Possibility of reappointment based on budget, department needs, and job performance. Under general supervision of the Associate Dean for the College of Arts, Humanities and Social Sciences and lead direction of the College Analyst, the Administrative Support Coordinator I will provide support to programs throughout the college with primary focus on the Pre-Law program, Center for Legal Expungement, Advocacy and Research (CLEAR) and promotional community- oriented facets of the Agriculture program. Support for Pre-Law and CLEAR will focus on co-curricular activities and operations that broaden student learning, expand career pathways and provide legal assistance. The incumbent will serve the Agriculture program center by providing support for recruitment efforts, community outreach, fundraising activities, and events promoting the Agriculture program. Support to other programs include coordinating the MDIS/FA classes, assisting with small grants and lecturer onboarding lecturer hiring process. Job Duties Duties include but are not limited to: Provide administrative support to the director of the Pre-Law program. Handle program inquiries, direct them to the appropriate offices, and communicate program information to prospective students and parents. Prepare required documents and manage logistics for Pre-Law program activities, events, visitations, field placements, and Moot Court competition activities. Support outreach events, seminars, workshops, and symposiums by preparing materials, coordinating logistics, and assisting with guest speaker arrangements. Prepare, compile, document and direct inquiries and information regarding Court Observer placements and site visits, law school visits, research practicums and grant proposal development supporting the Pre-Law program. Maintain program mailing lists, databases, and law schools promotional/information materials, as well as information websites/bulletin boards; coordinate the production of periodic bulletins. Center for Legal Expungement, Advocacy and Research (CLEAR) Support. Provide administrative support to the director of CLEAR. Assist with recruitment efforts, timekeeping, monitor day-to-day work of student assistants. Handle necessary paperwork and parking permits for guests and visitors. Schedule client appointments and interviews. Finalize the completion of client expungement packets prepared by students, the director, and affiliated attorneys by reviewing forms for errors, assembling all documents, obtaining required signatures. Serve and file court documents, whether in person, via mail, or electronically, as prepared by the director and students. Contact city and county offices to procure police reports requested by the director. Contact city, county, and state offices to obtain records of court debt at the director's request. Maintain and safeguard client files with strict confidentiality. Foster strong relationships with relevant stakeholders, including the DA, Public Defenders Office, Police, and other legal aid providers in the Central Valley. Provide recruitment, community outreach, fundraising, and event support to the director of Agriculture. Organize the space and booth requirements for off-campus professional outreach events supporting the Agriculture program. Prepare documents in support of promotional efforts serving the Agriculture Program’s fundraising activities, community engagement, and sponsored events. Provide support for the Agriculture Industry Advisory Board’s monthly meetings, including arrangements, agenda and minutes. Responsible for follow-up on outreach/fundraising tasks. Academic Program related tasks will be supported by the department coordinator. Provide administrative support for outreach events, including forms preparation, advertising, and hospitality coordination. Provide administrative support for summer outreach activities in support of Agriculture program recruitment, special events and workshops. Assist with grants, including budget tracking, reporting, and budget transaction paperwork. Organize meetings and events related to grant projects. Assist with grant-related hiring, including student assistants, speakers and faculty participants. Oversee travel activities and expenses associated with grant projects. Manage the contract entry process for lecturers, working with department chairs, college analyst and the associate dean. Review and initiate contract changes as necessary based on course schedule updates. Assist associate dean with the class review process schedule development for MDIS and FA courses; updating online schedule as needed. Coordinate the hiring process for new and returning lecturers. Review workload reports for accuracy. Assist faculty with book orders and the evaluation process. Coordinate class-specific activities, including field trips. Serve as a backup to the Dean's Assistant when needed. Provide assistance to departments during staffing transitions. Other duties as assigned. Minimum Qualifications Education: Completion of a high school program, technical/vocational program, or their equivalents. Experience: Several years of related office work experience. Preferred Qualifications Related administrative support experience in an academic department. Previous paralegal experience. Proficient in English and Spanish. Knowledge, Skills, Abilities Experience to be fully functional in all technical aspects of work assignments. Ability to understand and operate in a variety of organizational structures. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Ability to clearly communicate orally and in writing. Ability to use and quickly learn new office support technology systems and software packages. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Range Anticipated salary will be $$3,680 - $4,048 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Administrative Support Coordinator I range: $3,680 - $5,783 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline August 26, 2024 Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Aug 12 2024 Pacific Daylight Time Applications close: Aug 26 2024 Pacific Daylight Time Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Join Our Team as the Director of the Black Resource Center! Are you passionate about making a difference in the lives of underrepresented students? Do you have a vision for creating an inclusive and supportive environment? San Diego State University is looking for a dynamic leader to helm our Black Resource Center (BRC). Key Responsibilities: Leadership & Vision: Drive the mission and strategic goals of the BRC, fostering a vibrant and supportive community for Black students. Innovative Programs: Develop and implement programs that enhance Black student outreach, academic success, leadership, and professional development. Mentorship & Advising: Serve as a mentor and advisor to students, providing guidance and support to help them thrive. Community Engagement: Represent SDSU in external community and governmental organizations, advocating for Black student needs and concerns. Program Development : Design and deliver programs that promote leadership development, equity, and multicultural education, addressing the intersectionality of identities. Awareness & Advocacy: Promote Black excellence and student concerns through events, written materials, and campus-wide committees. Supervise Staff: Lead and support the BRC team, including the Assistant Director, Faculty Scholar, Coordinator, and student staff. Fiduciary Oversight : Ensure financial responsibility and compliance with SDSU and CSU policies. Assessment & Evaluation: Develop tools to assess BRC programs and learning outcomes, continuously improving our offerings. Diversity Initiatives: Support and contribute to campus diversity, equity, and inclusion initiatives. Why Join Us? Impactful Work: Play a crucial role in the recruitment and retention of underrepresented student populations. Creative Solutions: Address communication challenges, emerging issues, and public relations with innovative strategies. High Impact Practices: Facilitate meaningful relationships between students and Black faculty/staff through research opportunities, study abroad programs, internships, and mentoring. Join us in making a lasting impact on the Black student experience at San Diego State University. Apply today to become the Director of the Black Resource Center and lead our efforts in fostering a thriving, inclusive community! Position Information Full-time, at-will role, offering comprehensive benefits. Position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary SDSU’s Black Resource Center (BRC) strives to promote Black Excellence and to provide a safe and welcoming environment where students, staff, and faculty of the African Diaspora Can congregate, collaborate, and cultivate a unified community. The BRC provides a space where we can reflect upon, honor, and celebrate our past and present as well as plan for our future. Through strategic and ongoing collaborative efforts, the BRC promotes intellectual exploration and academic achievement through educational, scholarship, and research initiatives; professional and career development strategies; and leadership and service opportunities. Founded upon the principles of achievement, balance, creativity, solidarity, and love, the BRC through an ongoing series of student success programs and rich dialogues focusing on social justice issues, will dedicate its resources to addressing the intellectual, mental, spiritual, and physical needs for our Black student community and innovatively equipping them with critical skills needed to achieve academic and personal success within and beyond our campus. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Black Resource Center, click here . Education and Experience Bachelor’s degree in Africana Studies, Ethnic Students, Cultural Studies, Women’ Studies, or a related field 5 years of progressively responsible professional experience providing student services 5 years of experience promoting diversity and inclusion in higher education or a similarly complex organization Experience managing staff and/or student teams Key Qualifications Considerable knowledge of student and leadership development theory, identity development models, group and individual behavior principles, and implications for practice. Documented experience developing and coordinating programs and events. Knowledge, sensitivity, and understanding of the social, political, personal, and cross- cultural needs of Black students. Ability to collaborate and work with other units regarding issues of diversity and community. Interpersonal skills necessary to interact with key senior management, faculty, and administrators regarding issues that impact Black students. Ability to exercise discretion, confidentiality, and excellent judgment in responding to conversional, sensitive, and/or emotional issues and situations. Knowledge and experience working with diverse Black populations, including undocumented students and students from varied national origins. Experience working from anti-racist, queer, and feminist frameworks. Demonstrated ability to apply power, privilege, and inequity concepts to create safe working environments for minoritized students, faculty, and staff. Track record operating with an anti-oppression framework and an anti-deficit lens. Ability to understand and navigate a dynamic campus culture. Compensation and Benefits At San Diego State University, we value our team members and offer a competitive salary that reflects your qualifications and experience. But that’s just the beginning! Our exceptional benefits package is designed to support your well-being and work-life balance: Generous Leave Benefits: Enjoy 15 paid holidays, 24 vacation days, and 12 sick days per year. Retirement Security: Benefit from a CalPERS defined benefit pension plan, with reciprocity with the UC Retirement Plan, plus retiree healthcare benefits. Comprehensive Health Coverage: Access a variety of health, dental, and vision plans at no or low cost to you. Educational Opportunities: Take advantage of the California State University system fee reduction program for yourself or a qualified dependent. Voluntary Benefits: Opt into additional benefits like Auto & Home Insurance, Life and Disability Insurances, a Legal Plan, Pet Insurance, and the ScholarShare 529 Plan for college savings. The expected salary for this position ranges from $80,000 to $89,256 per year. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. SDSU, a Hispanic-Serving and Asian American Native American Pacific Islander-Serving Institution residing on Kumeyaay land, is known for its long-standing efforts advancing diversity and inclusion. We commit to the equitable diversification of both students and employees and to providing and enhancing the ability of our students to contribute to community-minded diversity initiatives. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . We are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. Principles of Community SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on August 7, 2024. To receive full consideration, apply by August 6, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Jul 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 24, 2024
Join Our Team as the Director of the Black Resource Center! Are you passionate about making a difference in the lives of underrepresented students? Do you have a vision for creating an inclusive and supportive environment? San Diego State University is looking for a dynamic leader to helm our Black Resource Center (BRC). Key Responsibilities: Leadership & Vision: Drive the mission and strategic goals of the BRC, fostering a vibrant and supportive community for Black students. Innovative Programs: Develop and implement programs that enhance Black student outreach, academic success, leadership, and professional development. Mentorship & Advising: Serve as a mentor and advisor to students, providing guidance and support to help them thrive. Community Engagement: Represent SDSU in external community and governmental organizations, advocating for Black student needs and concerns. Program Development : Design and deliver programs that promote leadership development, equity, and multicultural education, addressing the intersectionality of identities. Awareness & Advocacy: Promote Black excellence and student concerns through events, written materials, and campus-wide committees. Supervise Staff: Lead and support the BRC team, including the Assistant Director, Faculty Scholar, Coordinator, and student staff. Fiduciary Oversight : Ensure financial responsibility and compliance with SDSU and CSU policies. Assessment & Evaluation: Develop tools to assess BRC programs and learning outcomes, continuously improving our offerings. Diversity Initiatives: Support and contribute to campus diversity, equity, and inclusion initiatives. Why Join Us? Impactful Work: Play a crucial role in the recruitment and retention of underrepresented student populations. Creative Solutions: Address communication challenges, emerging issues, and public relations with innovative strategies. High Impact Practices: Facilitate meaningful relationships between students and Black faculty/staff through research opportunities, study abroad programs, internships, and mentoring. Join us in making a lasting impact on the Black student experience at San Diego State University. Apply today to become the Director of the Black Resource Center and lead our efforts in fostering a thriving, inclusive community! Position Information Full-time, at-will role, offering comprehensive benefits. Position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary SDSU’s Black Resource Center (BRC) strives to promote Black Excellence and to provide a safe and welcoming environment where students, staff, and faculty of the African Diaspora Can congregate, collaborate, and cultivate a unified community. The BRC provides a space where we can reflect upon, honor, and celebrate our past and present as well as plan for our future. Through strategic and ongoing collaborative efforts, the BRC promotes intellectual exploration and academic achievement through educational, scholarship, and research initiatives; professional and career development strategies; and leadership and service opportunities. Founded upon the principles of achievement, balance, creativity, solidarity, and love, the BRC through an ongoing series of student success programs and rich dialogues focusing on social justice issues, will dedicate its resources to addressing the intellectual, mental, spiritual, and physical needs for our Black student community and innovatively equipping them with critical skills needed to achieve academic and personal success within and beyond our campus. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Black Resource Center, click here . Education and Experience Bachelor’s degree in Africana Studies, Ethnic Students, Cultural Studies, Women’ Studies, or a related field 5 years of progressively responsible professional experience providing student services 5 years of experience promoting diversity and inclusion in higher education or a similarly complex organization Experience managing staff and/or student teams Key Qualifications Considerable knowledge of student and leadership development theory, identity development models, group and individual behavior principles, and implications for practice. Documented experience developing and coordinating programs and events. Knowledge, sensitivity, and understanding of the social, political, personal, and cross- cultural needs of Black students. Ability to collaborate and work with other units regarding issues of diversity and community. Interpersonal skills necessary to interact with key senior management, faculty, and administrators regarding issues that impact Black students. Ability to exercise discretion, confidentiality, and excellent judgment in responding to conversional, sensitive, and/or emotional issues and situations. Knowledge and experience working with diverse Black populations, including undocumented students and students from varied national origins. Experience working from anti-racist, queer, and feminist frameworks. Demonstrated ability to apply power, privilege, and inequity concepts to create safe working environments for minoritized students, faculty, and staff. Track record operating with an anti-oppression framework and an anti-deficit lens. Ability to understand and navigate a dynamic campus culture. Compensation and Benefits At San Diego State University, we value our team members and offer a competitive salary that reflects your qualifications and experience. But that’s just the beginning! Our exceptional benefits package is designed to support your well-being and work-life balance: Generous Leave Benefits: Enjoy 15 paid holidays, 24 vacation days, and 12 sick days per year. Retirement Security: Benefit from a CalPERS defined benefit pension plan, with reciprocity with the UC Retirement Plan, plus retiree healthcare benefits. Comprehensive Health Coverage: Access a variety of health, dental, and vision plans at no or low cost to you. Educational Opportunities: Take advantage of the California State University system fee reduction program for yourself or a qualified dependent. Voluntary Benefits: Opt into additional benefits like Auto & Home Insurance, Life and Disability Insurances, a Legal Plan, Pet Insurance, and the ScholarShare 529 Plan for college savings. The expected salary for this position ranges from $80,000 to $89,256 per year. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. SDSU, a Hispanic-Serving and Asian American Native American Pacific Islander-Serving Institution residing on Kumeyaay land, is known for its long-standing efforts advancing diversity and inclusion. We commit to the equitable diversification of both students and employees and to providing and enhancing the ability of our students to contribute to community-minded diversity initiatives. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . We are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. Principles of Community SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on August 7, 2024. To receive full consideration, apply by August 6, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Jul 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Cal Coast Student Financial Center (CCSFC) Program Coordinator will focus on counseling and offering support at the Center and will report to the CCSFC Director. They will also be responsible for supporting the Junior Counselor program and producing statistical reports that assist in the smooth operation of the center. The incumbent will be heavily involved in outer Communications and Campus Collaboration. The CCSFC is a high-volume student services center. This role will be heavily involved in counseling support via Zoom, chat, phone and email. They will be responsible for assisting with escalated and complex questions that the student workers are unable to answer, and they will be responsible for resolving referrals put forward by the student workers and full-time staff. The CCSFC Program Coordinator will also be involved in interviewing, selecting and training new junior counselors who work at the Center. Subject matter expertise in all matters related to Bursar’s Office functions is necessary, as well as Financial Aid and Scholarships content. The incumbent will be asked to produce reports that are inclusive of shift totals, daily totals, monthly and yearly totals, as it relates to visitors to the CCSFC. This is to continuously assess the productivity of the Center. The CCSFC Program Coordinator will strategically support communications for the Cal Coast Student Financial Center. This includes researching, writing, editing, and proofreading print and digital communications as well as developing marketing and communications plans that will effectively communicate student financial aid, scholarship, and student billing information to students, parents, and the SDSU community. This also includes collaborating with on-campus partners- including student organizations, faculty, and staff to ensure that the deadlines, processes, and other information are incorporated into programs and communications throughout the university. The incumbent will also make updates and write content for the Cal Coast Student Financial Center, the Financial Aid Office, and the Scholarship Office’s website and manage social media content. This position will also assist with financial literacy programming at the Cal Coast Student Financial Center programming space. This will involve reaching out to campus partners to schedule events and be there to assist with managing the events. The incumbent will also communicate with campus partners to collaborate on campus-wide events such as Explore SDSU and New Student Orientations. This is a full-time (1.0 time-base), benefits-eligible, temporary position anticipated to end on June 30, 2024 with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Cal Coast Student Financial Center’s (CCSFC) focus is to provide centralized, individual financial case management and counseling to students, parents and families. The CCSFC maximizes the efficiency and effectiveness of the Financial Aid Office, the Scholarship Office and Bursar’s Office by providing a scalable, “one stop” shop approach to providing assistance with issues related to financial aid, scholarships and student billing regardless of where the students and parents physically are. The staffing model is a blend of permanent represented staff, graduate students, and undergraduate peer counselors led by a Director (MPPI) and three full time CCSFC staff, with direct reporting lines to Student Affairs & Campus Diversity Assistant Vice President. The center will provide customer service by serving as a single point of contact to analyze and resolve questions about financial aid, scholarships, financial transactions, academic progress and transactional-based issues. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Cal Coast Student Financial Center, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Strength in writing, editing, and proofreading print and digital communications as well as developing marketing and communications plans. Ability to make website updates and manage various social media platforms. Excellent communication skills. Ability to provide clear and concise explanations to a student, parent, or colleague for the basis for decisions. Knowledge of scholarship and financial aid related deadlines and reporting requirements. Expertise in student billing/waivers and veteran’s benefits. Ability to recognize potential problems and know when to consult with a manager on matters that have broader implications than can or should be dealt with independently. Understanding of marketing and communication plans and concepts. Ability to analyze data and produce statistical reports. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,841 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,841 - $6,884 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on August 5, 2024. To receive full consideration, apply by August 4, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu. Advertised: Jul 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 20, 2024
Position Summary The Cal Coast Student Financial Center (CCSFC) Program Coordinator will focus on counseling and offering support at the Center and will report to the CCSFC Director. They will also be responsible for supporting the Junior Counselor program and producing statistical reports that assist in the smooth operation of the center. The incumbent will be heavily involved in outer Communications and Campus Collaboration. The CCSFC is a high-volume student services center. This role will be heavily involved in counseling support via Zoom, chat, phone and email. They will be responsible for assisting with escalated and complex questions that the student workers are unable to answer, and they will be responsible for resolving referrals put forward by the student workers and full-time staff. The CCSFC Program Coordinator will also be involved in interviewing, selecting and training new junior counselors who work at the Center. Subject matter expertise in all matters related to Bursar’s Office functions is necessary, as well as Financial Aid and Scholarships content. The incumbent will be asked to produce reports that are inclusive of shift totals, daily totals, monthly and yearly totals, as it relates to visitors to the CCSFC. This is to continuously assess the productivity of the Center. The CCSFC Program Coordinator will strategically support communications for the Cal Coast Student Financial Center. This includes researching, writing, editing, and proofreading print and digital communications as well as developing marketing and communications plans that will effectively communicate student financial aid, scholarship, and student billing information to students, parents, and the SDSU community. This also includes collaborating with on-campus partners- including student organizations, faculty, and staff to ensure that the deadlines, processes, and other information are incorporated into programs and communications throughout the university. The incumbent will also make updates and write content for the Cal Coast Student Financial Center, the Financial Aid Office, and the Scholarship Office’s website and manage social media content. This position will also assist with financial literacy programming at the Cal Coast Student Financial Center programming space. This will involve reaching out to campus partners to schedule events and be there to assist with managing the events. The incumbent will also communicate with campus partners to collaborate on campus-wide events such as Explore SDSU and New Student Orientations. This is a full-time (1.0 time-base), benefits-eligible, temporary position anticipated to end on June 30, 2024 with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Cal Coast Student Financial Center’s (CCSFC) focus is to provide centralized, individual financial case management and counseling to students, parents and families. The CCSFC maximizes the efficiency and effectiveness of the Financial Aid Office, the Scholarship Office and Bursar’s Office by providing a scalable, “one stop” shop approach to providing assistance with issues related to financial aid, scholarships and student billing regardless of where the students and parents physically are. The staffing model is a blend of permanent represented staff, graduate students, and undergraduate peer counselors led by a Director (MPPI) and three full time CCSFC staff, with direct reporting lines to Student Affairs & Campus Diversity Assistant Vice President. The center will provide customer service by serving as a single point of contact to analyze and resolve questions about financial aid, scholarships, financial transactions, academic progress and transactional-based issues. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Cal Coast Student Financial Center, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Strength in writing, editing, and proofreading print and digital communications as well as developing marketing and communications plans. Ability to make website updates and manage various social media platforms. Excellent communication skills. Ability to provide clear and concise explanations to a student, parent, or colleague for the basis for decisions. Knowledge of scholarship and financial aid related deadlines and reporting requirements. Expertise in student billing/waivers and veteran’s benefits. Ability to recognize potential problems and know when to consult with a manager on matters that have broader implications than can or should be dealt with independently. Understanding of marketing and communication plans and concepts. Ability to analyze data and produce statistical reports. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,841 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,841 - $6,884 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on August 5, 2024. To receive full consideration, apply by August 4, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu. Advertised: Jul 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs American Sign Language (ASL) interpreting and transliteration services for Deaf and Hard-of-Hearing (D/HH) students, faculty and staff in classrooms and a variety of other settings; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs ASL interpreting services for D/HH students, faculty and staff in classrooms, laboratories and a variety of settings for orientations, meetings, counseling appointments, assessment testing, field trips, professional development, human resource matters and other college/District events; on a regular basis, responds to revisions in assigned schedules that require interpreting for different courses/disciplines, in different settings and for individuals with differing communication needs and preferences; transliterates course materials and other documents when required. Consults with faculty to identify potential problems that could inhibit the effective provision of interpreting services; advises faculty on uses of technology and how to negotiate communications with D/HH students to convey course content; explains student rights and responsibilities in accordance with District rules and regulations. Follows appropriate ethical codes and processes for addressing situations observed or experienced in the course of interpreting assignments; advocates for D/HH students and faculty in difficult or stressful situations. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Performs in team interpreting as required. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: American Sign Language interpretation and application techniques, including special sign vocabularies required for varied college disciplines. Current developments, trends and techniques in the field of interpreting utilized both for the deaf and hard-of-hearing. Federal, state and local laws, codes, rules, regulations and court decisions applicable to providing services to the deaf and hard-of-hearing, including the Americans with Disabilities Act and associated regulations. Proper ethical conduct as outlined in the National Association of the Deaf - Registry of Interpreters for the Deaf (NAD-RID) Code of Professional Conduct with emphasis on the appropriate role of an interpreter in an educational setting. Values, behaviors and language of the American Deaf Culture. Use and operation of various assistive devices for the deaf and hard-of-hearing. Skills and Abilities to: Interpret proficiently in both voice-to-sign and sign-to-voice modes while accurately conveying the thought, intent and spirit of speakers. Rapidly process visual and audible information to convey complex concepts, unusual vocabulary and unexpected information to ensure student understanding. Analyze situations accurately, evaluating alternatives and adopting an effective course of action. Interpret, apply and explain District policies and procedures and reach sound decisions in areas applicable to the work. Maintain confidentiality of District and student files and records. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, orally, via ASL and in writing. Understand and follow written and oral instructions. Operate a computer and standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree in education, social services or a related field, or graduation from an Interpreter Training Program, and at least one year of interpreting experience in an educational setting; or an equivalent combination of training and experience. (One year experience equates to twenty-five (25) hours per week in an educational setting based on a 10-month year or twenty-five (25) hours per week in a non-educational setting based on a 12-month year of the required experience) LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program, or ability to travel to a variety of locations on and off campus as needed to conduct District business. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to walk rapidly to varied locations throughout the day; stand or sit for prolonged periods, use both hands with dexterity while interpreting, and lift up to 10 pounds and occasionally up to 25 pounds. The employee must be able to hear at a 20db range or better, with or without hearing aids. Mental Demands While performing the duties of this class, employees are regularly required to use written, oral and ASL communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or new skills; work with constant interruptions; and interact with District staff, other organizations and the public. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees generally work under typical classroom conditions, and the noise level is usually quiet. Periodically the noise level may be loud. The employee may occasionally work in outside weather conditions and near moving equipment. The employee may occasionally be exposed to fumes or airborne particles and toxic or caustic chemicals. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a performance assessment (pass/fail). Passing score is 75% out of 100%. Candidates who are unsuccessful in an assessment will be eligible to retest after 90 calendar days. TESTING WILL BE SCHEDULED ON AN AS NEEDED BASIS. The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Those applicants who pass the assessment will be placed on a district-wide continuous eligibility list with ranks banded within range 1-3. The district-wide continuous eligibility list will be used to fill current vacancies in this classification for at least one year. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: Continuous
Jul 14, 2024
Full Time
General Purpose Under general supervision, performs American Sign Language (ASL) interpreting and transliteration services for Deaf and Hard-of-Hearing (D/HH) students, faculty and staff in classrooms and a variety of other settings; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs ASL interpreting services for D/HH students, faculty and staff in classrooms, laboratories and a variety of settings for orientations, meetings, counseling appointments, assessment testing, field trips, professional development, human resource matters and other college/District events; on a regular basis, responds to revisions in assigned schedules that require interpreting for different courses/disciplines, in different settings and for individuals with differing communication needs and preferences; transliterates course materials and other documents when required. Consults with faculty to identify potential problems that could inhibit the effective provision of interpreting services; advises faculty on uses of technology and how to negotiate communications with D/HH students to convey course content; explains student rights and responsibilities in accordance with District rules and regulations. Follows appropriate ethical codes and processes for addressing situations observed or experienced in the course of interpreting assignments; advocates for D/HH students and faculty in difficult or stressful situations. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Performs in team interpreting as required. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: American Sign Language interpretation and application techniques, including special sign vocabularies required for varied college disciplines. Current developments, trends and techniques in the field of interpreting utilized both for the deaf and hard-of-hearing. Federal, state and local laws, codes, rules, regulations and court decisions applicable to providing services to the deaf and hard-of-hearing, including the Americans with Disabilities Act and associated regulations. Proper ethical conduct as outlined in the National Association of the Deaf - Registry of Interpreters for the Deaf (NAD-RID) Code of Professional Conduct with emphasis on the appropriate role of an interpreter in an educational setting. Values, behaviors and language of the American Deaf Culture. Use and operation of various assistive devices for the deaf and hard-of-hearing. Skills and Abilities to: Interpret proficiently in both voice-to-sign and sign-to-voice modes while accurately conveying the thought, intent and spirit of speakers. Rapidly process visual and audible information to convey complex concepts, unusual vocabulary and unexpected information to ensure student understanding. Analyze situations accurately, evaluating alternatives and adopting an effective course of action. Interpret, apply and explain District policies and procedures and reach sound decisions in areas applicable to the work. Maintain confidentiality of District and student files and records. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, orally, via ASL and in writing. Understand and follow written and oral instructions. Operate a computer and standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree in education, social services or a related field, or graduation from an Interpreter Training Program, and at least one year of interpreting experience in an educational setting; or an equivalent combination of training and experience. (One year experience equates to twenty-five (25) hours per week in an educational setting based on a 10-month year or twenty-five (25) hours per week in a non-educational setting based on a 12-month year of the required experience) LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program, or ability to travel to a variety of locations on and off campus as needed to conduct District business. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to walk rapidly to varied locations throughout the day; stand or sit for prolonged periods, use both hands with dexterity while interpreting, and lift up to 10 pounds and occasionally up to 25 pounds. The employee must be able to hear at a 20db range or better, with or without hearing aids. Mental Demands While performing the duties of this class, employees are regularly required to use written, oral and ASL communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or new skills; work with constant interruptions; and interact with District staff, other organizations and the public. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees generally work under typical classroom conditions, and the noise level is usually quiet. Periodically the noise level may be loud. The employee may occasionally work in outside weather conditions and near moving equipment. The employee may occasionally be exposed to fumes or airborne particles and toxic or caustic chemicals. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a performance assessment (pass/fail). Passing score is 75% out of 100%. Candidates who are unsuccessful in an assessment will be eligible to retest after 90 calendar days. TESTING WILL BE SCHEDULED ON AN AS NEEDED BASIS. The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Those applicants who pass the assessment will be placed on a district-wide continuous eligibility list with ranks banded within range 1-3. The district-wide continuous eligibility list will be used to fill current vacancies in this classification for at least one year. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: Continuous
CITY OF ELK GROVE, CA
Elk Grove, California, United States
Description/Special Instructions The City of Elk Grove is now accepting applications for the position of CUSTOMER SERVICE REPRESENTATIVE (PART-TIME) The City of Elk Grove is seeking a Part-Time Customer Service Representative to join its team at the City’s premier Community Event Center, District56. The ideal candidate will enjoy working with a diverse community and exhibit strong customer service skills. The candidate will be detail oriented, able to multitask, communicate effectively and courteously with colleagues and customers, and proficient in Microsoft Office Suite. This is a part-time position, with prorated and limited benefits eligibility. Tentative Recruitment Timeline (subject to change) Filing Deadline: 11:59 PM on September 22, 2024 Written Exam: September 30, 2024 (in person) Selection Interviews: October 14, 2024 (in person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. Community Profile Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties DEFINITION Under general supervision, performs a variety of customer service duties in support of an assigned department; serves as the first point of contact for assigned functional areas; processes the receipt of payments, departmental forms, or applications; provides support for accounting, financial, and cashier functions in assigned department; maintains department records; provides information and assistance to customers, the public, City staff and external departments; prepares correspondence and reports as needed; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned management or supervisory personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS This journey level classification is responsible for independently performing customer service duties in support of assigned programs and/or functional areas. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Serves as the first point of contact in person, over the phone, and through electronic means for functional areas that have heavy contact with the public; provides customer service and assistance to the public in person, by phone, or by mail; responds to inquiries; explains internal processes, procedures, and requirements for a variety of transactions, services, or activities. Receives and responds to requests for information, records, and documents; converts hardcopy records into digital formats; indexes digital records into an electronic records system; maintains electronic and hardcopy files; files and retrieves record copies; responds to public complaints. Receives and processes department forms; verifies accuracy of information on forms, collects appropriate fees, and posts payments; routes forms to appropriate departments for review and action. Compiles, reviews, and records financial data to various departmental accounts; resolves discrepancies; establishes and maintains various files and records; balances cash; prepares and delivers bank deposits. Perform a variety of cashier duties, including acceptance of payments in the form of cash, check, or credit card payments for department fees. Performs a variety of general office support functions including typing, record keeping, and proofreading; maintains department schedules; creates correspondence with community members regarding donations, refunds, payment plans or other business transactions. Assists in the preparation of reports; gathers and organizes data; prepares and maintains a variety of files, logs, records, and reports. Receive, review, and process mail for assigned department; process return to sender mail; creates mailers and distributes mail throughout the department. Maintains reception area and ensures all public areas clean and tidy; secures and opens reception area at assigned business hours. Monitors and maintains adequate quantities of supplies and forms; orders supplies and forms, as necessary. Performs related duties as assigned. When assigned to Animal Services/Animal Shelter: Employees are regularly exposed to animals and are required to perform animal handling as part of their duties. Qualifications QUALIFICATIONS Knowledge of: Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Records management principles and procedures including record keeping and filing principles and practices. Methods and techniques of clerical accounting, coding, verifying, balancing, and reconciling accounting records. Basic mathematical principles. Pertinent federal, state, and local laws, codes, and regulations. Basic principles and procedures of financial record keeping and reporting. Operations, services, and activities offered by the City, area, or function assigned. Techniques for effectively representing the City in contacts with the public. Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration. Methods and techniques of preparing general business correspondence. City and mandated safety rules, regulations, and protocols. The structure and content of the English language at a level necessary to successfully perform the duties assigned. Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Understand the organization, operation, and services offered by the City and of outside agencies as necessary to assume assigned responsibilities. Understand and interpret federal, state, and local laws, codes, and regulations relevant to the area(s) of assignment. Establish and maintain a variety of files and records. Perform routine mathematical calculations. Read, understand, and review documents for accuracy and relevant information. Work and multitask effectively in an environment with frequent interruptions and a high degree of public contact by phone and in person. Utilize effective and efficient customer service techniques to interact with internal and external customers, including responding to general inquiries and complaints. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely in the English language at a level necessary for successful job performance. Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines. Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Completion of the twelfth grade and one (1) year of experience of experience providing administrative support or customer service in an environment with heavy public contact. Licenses and Certifications: None. Physical Demands and Work Environment PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds and up to 40 pounds when specifically assigned to Animal Services/Animal Shelter Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS When assigned to Animal Services/Animal Shelter, employees may be required to work non-traditional hours including evenings, weekends, and holidays. FLSA Status: Non-exempt. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478- 2230. The information above is subject to change without notice. This position does not qualify for any City benefits. Closing Date/Time: 9/22/2024 11:59 PM Pacific
Sep 10, 2024
Part Time
Description/Special Instructions The City of Elk Grove is now accepting applications for the position of CUSTOMER SERVICE REPRESENTATIVE (PART-TIME) The City of Elk Grove is seeking a Part-Time Customer Service Representative to join its team at the City’s premier Community Event Center, District56. The ideal candidate will enjoy working with a diverse community and exhibit strong customer service skills. The candidate will be detail oriented, able to multitask, communicate effectively and courteously with colleagues and customers, and proficient in Microsoft Office Suite. This is a part-time position, with prorated and limited benefits eligibility. Tentative Recruitment Timeline (subject to change) Filing Deadline: 11:59 PM on September 22, 2024 Written Exam: September 30, 2024 (in person) Selection Interviews: October 14, 2024 (in person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. Community Profile Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties DEFINITION Under general supervision, performs a variety of customer service duties in support of an assigned department; serves as the first point of contact for assigned functional areas; processes the receipt of payments, departmental forms, or applications; provides support for accounting, financial, and cashier functions in assigned department; maintains department records; provides information and assistance to customers, the public, City staff and external departments; prepares correspondence and reports as needed; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned management or supervisory personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS This journey level classification is responsible for independently performing customer service duties in support of assigned programs and/or functional areas. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Serves as the first point of contact in person, over the phone, and through electronic means for functional areas that have heavy contact with the public; provides customer service and assistance to the public in person, by phone, or by mail; responds to inquiries; explains internal processes, procedures, and requirements for a variety of transactions, services, or activities. Receives and responds to requests for information, records, and documents; converts hardcopy records into digital formats; indexes digital records into an electronic records system; maintains electronic and hardcopy files; files and retrieves record copies; responds to public complaints. Receives and processes department forms; verifies accuracy of information on forms, collects appropriate fees, and posts payments; routes forms to appropriate departments for review and action. Compiles, reviews, and records financial data to various departmental accounts; resolves discrepancies; establishes and maintains various files and records; balances cash; prepares and delivers bank deposits. Perform a variety of cashier duties, including acceptance of payments in the form of cash, check, or credit card payments for department fees. Performs a variety of general office support functions including typing, record keeping, and proofreading; maintains department schedules; creates correspondence with community members regarding donations, refunds, payment plans or other business transactions. Assists in the preparation of reports; gathers and organizes data; prepares and maintains a variety of files, logs, records, and reports. Receive, review, and process mail for assigned department; process return to sender mail; creates mailers and distributes mail throughout the department. Maintains reception area and ensures all public areas clean and tidy; secures and opens reception area at assigned business hours. Monitors and maintains adequate quantities of supplies and forms; orders supplies and forms, as necessary. Performs related duties as assigned. When assigned to Animal Services/Animal Shelter: Employees are regularly exposed to animals and are required to perform animal handling as part of their duties. Qualifications QUALIFICATIONS Knowledge of: Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Records management principles and procedures including record keeping and filing principles and practices. Methods and techniques of clerical accounting, coding, verifying, balancing, and reconciling accounting records. Basic mathematical principles. Pertinent federal, state, and local laws, codes, and regulations. Basic principles and procedures of financial record keeping and reporting. Operations, services, and activities offered by the City, area, or function assigned. Techniques for effectively representing the City in contacts with the public. Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration. Methods and techniques of preparing general business correspondence. City and mandated safety rules, regulations, and protocols. The structure and content of the English language at a level necessary to successfully perform the duties assigned. Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Understand the organization, operation, and services offered by the City and of outside agencies as necessary to assume assigned responsibilities. Understand and interpret federal, state, and local laws, codes, and regulations relevant to the area(s) of assignment. Establish and maintain a variety of files and records. Perform routine mathematical calculations. Read, understand, and review documents for accuracy and relevant information. Work and multitask effectively in an environment with frequent interruptions and a high degree of public contact by phone and in person. Utilize effective and efficient customer service techniques to interact with internal and external customers, including responding to general inquiries and complaints. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely in the English language at a level necessary for successful job performance. Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines. Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Completion of the twelfth grade and one (1) year of experience of experience providing administrative support or customer service in an environment with heavy public contact. Licenses and Certifications: None. Physical Demands and Work Environment PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds and up to 40 pounds when specifically assigned to Animal Services/Animal Shelter Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS When assigned to Animal Services/Animal Shelter, employees may be required to work non-traditional hours including evenings, weekends, and holidays. FLSA Status: Non-exempt. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478- 2230. The information above is subject to change without notice. This position does not qualify for any City benefits. Closing Date/Time: 9/22/2024 11:59 PM Pacific
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $47,272 to $69,133; $52,575 to $76,880; and $56,605 to $82,747 The salary range in the Department of Water and Power is $55,749 to $69,258; $58,338 to $72,474 and $65,417 to $81,285 NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.Higher salaries are paid for night work. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Communications Information Representative operates a central voice telephone communication system or a two-way radio console; responds to incoming calls and e-mail messages from the public; routes telephone calls to the proper station; monitors and dispatches personnel via radio; enters and retrieves information from a computer based system; relays messages received orally and in writing; places long distance and/or operator assisted calls; and does incidental clerical work. NOTE : Communications Information Representatives may be required to work in various locations and/or on various shifts. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) One year of full-time paid experience in a customer service call center environment responding to telephonic and/or electronic inquiries and processing requests for service or providing information to customers; and One year of full-time paid office clerical experience; and Graduation from a U.S. high school, G.E.D. or equivalent from a U.S. institution, or a California High School Proficiency Examination (CHSPE) certificate. PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met.Positions within the Departments of Airports and Transportation require Department of Justice clearance. In addition, some departments may require background investigation clearance.Applicants must list their school name and location, and completion date in Education Section of the application. Applicants who fail to provide this information on their application will not be considered further in this examination and their application will not be processed. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following at the time of filing may be considered for appointment to fill such positions. The ability to speak or write a language other than English.One year of full-time paid experience dispatching public safety personnel using a Computer Aided Dispatch (CAD) system.One year of full-time paid experience providing customer service and entering service requests in the MyLA 311 system and DWP’s Customer Care & Billing (CC&B) system in support of Sanitation-related programs in the solids, cleanwater and stormwater programs. Those individuals that desire to be considered for Selective Certification 1, 2, and/or 3, as described above, must respond to the Selective Certification Questionnaire at the time of filing. The Selective Certification Questionnaire is located within the Supplemental Questions section of the City application. Applicants who fail to complete the Selective Certification Questionnaire will not be considered further in selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the "Application Deadline" section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on-line on the dates listed below: Filing Period 1: From Friday, April 7, 2023 to Thursday, April 20, 2023 Filing Period 2: From Friday, October 20, 2023 to Thursday, November 2, 2023 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weight: Technical Exercise . . . Advisory Interview . . . . 100% The examination will consist of an on-line advisory technical exercise and an interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Attention to Detail; Self-Management; Fact Finding; Customer Service; Follow Written Directions; Listening; and other necessary skills, knowledge, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Communications Information Representative. Prior to the interview, candidates will be required to complete an advisory technical exercise, which will consist of technical problems related to the duties and responsibilities of a Communications Information Representative. This technical exercise material will not be separately scored but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory technical exercise will not be invited to the interview and will be considered failed the entire examination. To be considered complete, the advisory technical exercise must include a substantive response for each question or problem included in the advisory technical exercise for which a candidate is required to provide an answer. Please note that candidates must complete the advisory technical exercise and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory technical exercise will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory technical exercise. Candidates who fail to complete the technical exercise as instructed may be disqualified. For candidates who apply during Filing Period 1, it is anticipated that the advisory technical exercise will be administered between TUESDAY, MAY 30, 2023 and TUESDAY, JUNE 6, 2023 . For candidates who apply during Filing Period 2, it is anticipated that the advisory technical exercise will be administered between MONDAY , DECEMBER 11, 2023 and MONDAY, DECEMBER 18, 2023 . Candidates will be notified later by e-mail of the date, time, and location of the interview, which may be held in Los Angeles or on-line. For candidates who apply during Filing Period 1, it is anticipated that interviews will begin during the period of JUNE 26, 2023 to JULY 7, 2023. For candidates who apply during Filing Period 2, it is anticipated that the interviews will begin during the period of JANUARY 8, 2024 to JANUARY 19, 2024. NOTICE : Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an e-mail from the City of Los Angeles Personnel Department if the anticipated test dates are postponed. NOTES : This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Communications Information Representative examination only once every 24 months under this bulletin. If you have taken the Communications Information Representative examination during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time. Your rank on the employment list may change as the scores of candidates from other administrations of this examination are merged onto one list. Names may be removed from the open competitive eligible list after 12 months.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN ONLY ON AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Jul 14, 2024
Full Time
DUTIES ANNUAL SALARY $47,272 to $69,133; $52,575 to $76,880; and $56,605 to $82,747 The salary range in the Department of Water and Power is $55,749 to $69,258; $58,338 to $72,474 and $65,417 to $81,285 NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.Higher salaries are paid for night work. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Communications Information Representative operates a central voice telephone communication system or a two-way radio console; responds to incoming calls and e-mail messages from the public; routes telephone calls to the proper station; monitors and dispatches personnel via radio; enters and retrieves information from a computer based system; relays messages received orally and in writing; places long distance and/or operator assisted calls; and does incidental clerical work. NOTE : Communications Information Representatives may be required to work in various locations and/or on various shifts. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) One year of full-time paid experience in a customer service call center environment responding to telephonic and/or electronic inquiries and processing requests for service or providing information to customers; and One year of full-time paid office clerical experience; and Graduation from a U.S. high school, G.E.D. or equivalent from a U.S. institution, or a California High School Proficiency Examination (CHSPE) certificate. PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met.Positions within the Departments of Airports and Transportation require Department of Justice clearance. In addition, some departments may require background investigation clearance.Applicants must list their school name and location, and completion date in Education Section of the application. Applicants who fail to provide this information on their application will not be considered further in this examination and their application will not be processed. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following at the time of filing may be considered for appointment to fill such positions. The ability to speak or write a language other than English.One year of full-time paid experience dispatching public safety personnel using a Computer Aided Dispatch (CAD) system.One year of full-time paid experience providing customer service and entering service requests in the MyLA 311 system and DWP’s Customer Care & Billing (CC&B) system in support of Sanitation-related programs in the solids, cleanwater and stormwater programs. Those individuals that desire to be considered for Selective Certification 1, 2, and/or 3, as described above, must respond to the Selective Certification Questionnaire at the time of filing. The Selective Certification Questionnaire is located within the Supplemental Questions section of the City application. Applicants who fail to complete the Selective Certification Questionnaire will not be considered further in selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the "Application Deadline" section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on-line on the dates listed below: Filing Period 1: From Friday, April 7, 2023 to Thursday, April 20, 2023 Filing Period 2: From Friday, October 20, 2023 to Thursday, November 2, 2023 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weight: Technical Exercise . . . Advisory Interview . . . . 100% The examination will consist of an on-line advisory technical exercise and an interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Attention to Detail; Self-Management; Fact Finding; Customer Service; Follow Written Directions; Listening; and other necessary skills, knowledge, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Communications Information Representative. Prior to the interview, candidates will be required to complete an advisory technical exercise, which will consist of technical problems related to the duties and responsibilities of a Communications Information Representative. This technical exercise material will not be separately scored but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory technical exercise will not be invited to the interview and will be considered failed the entire examination. To be considered complete, the advisory technical exercise must include a substantive response for each question or problem included in the advisory technical exercise for which a candidate is required to provide an answer. Please note that candidates must complete the advisory technical exercise and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory technical exercise will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory technical exercise. Candidates who fail to complete the technical exercise as instructed may be disqualified. For candidates who apply during Filing Period 1, it is anticipated that the advisory technical exercise will be administered between TUESDAY, MAY 30, 2023 and TUESDAY, JUNE 6, 2023 . For candidates who apply during Filing Period 2, it is anticipated that the advisory technical exercise will be administered between MONDAY , DECEMBER 11, 2023 and MONDAY, DECEMBER 18, 2023 . Candidates will be notified later by e-mail of the date, time, and location of the interview, which may be held in Los Angeles or on-line. For candidates who apply during Filing Period 1, it is anticipated that interviews will begin during the period of JUNE 26, 2023 to JULY 7, 2023. For candidates who apply during Filing Period 2, it is anticipated that the interviews will begin during the period of JANUARY 8, 2024 to JANUARY 19, 2024. NOTICE : Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an e-mail from the City of Los Angeles Personnel Department if the anticipated test dates are postponed. NOTES : This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Communications Information Representative examination only once every 24 months under this bulletin. If you have taken the Communications Information Representative examination during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time. Your rank on the employment list may change as the scores of candidates from other administrations of this examination are merged onto one list. Names may be removed from the open competitive eligible list after 12 months.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN ONLY ON AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, sets up counters, lines and food wells with appropriate food items and supplies; dishes and serves food items; assembles and prepares pre-processed menu items; operates cash register; stocks and restocks food items as needed during service; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Dishes and serves food items to students, staff and other customers. Sets up serving line, counters and food wells with appropriate food items and supplies; restocks as needed. Receives payment for purchases; operates cash register. Assembles and prepares menu items including salads, sandwiches and condiments and prepares pre-made and frozen items such as pizza, cookies, rolls and other items in accordance with nutrition, sanitation and food safety standards. Maintains work areas in a sanitary and safe manner; cleans food preparation and serving work areas, counters, storage areas, preparation and serving equipment, and washes trays, plates, utensils, pots, pans and serving equipment. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Maintains a variety of logs and records regarding food inventory and food safety. Assists in the delivery, setup, serving and cleanup related to food service at catering functions. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard practices of sanitation and food safety as they relate to institutional food preparation and service. Safe and proper operation of equipment used to prepare food in a commercial kitchen including slicers and mixers. Basic methods of quality food preparation. Proper food display and food storage techniques and procedures. Cleaning and sanitation methods and procedures related to food service operations. Basic recordkeeping. Practices and techniques of customer service. Point-of-sale systems and cash handling. Mathematics and measurements applicable to assigned responsibilities. Skills and Abilities to: Effectively apply proper sanitation and safety requirements associated with food preparation and serving and with associated equipment. Operate kitchen equipment and tools. Travel to a variety of locations on and off campus as needed for catering events. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer, cash register and standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least one year of responsible experience in food service in a commercial or institutional setting or catering; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. ServSafe certification or California Food Handler Card is preferred. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to stand and talk or hear. The employee is frequently required to stand, walk; sit; stoop, kneel or crouch. The employee must frequently lift and/or move up to 25 pounds and occasionally over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use shop math; observe and interpret situations; learn and apply new information or new skills; work under deadlines with constant interruptions; and interact with District staff, other organizations and the public. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in a commercial kitchen environment, and occasionally works in outside weather conditions. The employee works near moving mechanical parts, and is exposed to hot, cold, wet or humid conditions and vibration. The employee is occasionally exposed to fumes, airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is occasionally loud. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an online competency assessment (100%). Passing score is 75% out of 100%. Candidates who are unsuccessful in an assessment will be eligible to retest after 90 calendar days. TESTING WILL BE SCHEDULED ON AN AS NEEDED BASIS. The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Those applicants who pass the assessment will be placed on a Reedley College continuous eligibility list with ranks banded within range 1-3. The continuous eligibility list will be used to fill current vacancies in this classification at Reedley College ONLY for at least six months. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: Continuous
Jul 02, 2024
Full Time
General Purpose Under general supervision, sets up counters, lines and food wells with appropriate food items and supplies; dishes and serves food items; assembles and prepares pre-processed menu items; operates cash register; stocks and restocks food items as needed during service; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Dishes and serves food items to students, staff and other customers. Sets up serving line, counters and food wells with appropriate food items and supplies; restocks as needed. Receives payment for purchases; operates cash register. Assembles and prepares menu items including salads, sandwiches and condiments and prepares pre-made and frozen items such as pizza, cookies, rolls and other items in accordance with nutrition, sanitation and food safety standards. Maintains work areas in a sanitary and safe manner; cleans food preparation and serving work areas, counters, storage areas, preparation and serving equipment, and washes trays, plates, utensils, pots, pans and serving equipment. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Maintains a variety of logs and records regarding food inventory and food safety. Assists in the delivery, setup, serving and cleanup related to food service at catering functions. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard practices of sanitation and food safety as they relate to institutional food preparation and service. Safe and proper operation of equipment used to prepare food in a commercial kitchen including slicers and mixers. Basic methods of quality food preparation. Proper food display and food storage techniques and procedures. Cleaning and sanitation methods and procedures related to food service operations. Basic recordkeeping. Practices and techniques of customer service. Point-of-sale systems and cash handling. Mathematics and measurements applicable to assigned responsibilities. Skills and Abilities to: Effectively apply proper sanitation and safety requirements associated with food preparation and serving and with associated equipment. Operate kitchen equipment and tools. Travel to a variety of locations on and off campus as needed for catering events. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer, cash register and standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least one year of responsible experience in food service in a commercial or institutional setting or catering; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. ServSafe certification or California Food Handler Card is preferred. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to stand and talk or hear. The employee is frequently required to stand, walk; sit; stoop, kneel or crouch. The employee must frequently lift and/or move up to 25 pounds and occasionally over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use shop math; observe and interpret situations; learn and apply new information or new skills; work under deadlines with constant interruptions; and interact with District staff, other organizations and the public. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in a commercial kitchen environment, and occasionally works in outside weather conditions. The employee works near moving mechanical parts, and is exposed to hot, cold, wet or humid conditions and vibration. The employee is occasionally exposed to fumes, airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is occasionally loud. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an online competency assessment (100%). Passing score is 75% out of 100%. Candidates who are unsuccessful in an assessment will be eligible to retest after 90 calendar days. TESTING WILL BE SCHEDULED ON AN AS NEEDED BASIS. The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Those applicants who pass the assessment will be placed on a Reedley College continuous eligibility list with ranks banded within range 1-3. The continuous eligibility list will be used to fill current vacancies in this classification at Reedley College ONLY for at least six months. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: Continuous
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, assists students, parents and the public in applying for financial aid services and programs; screens student financial aid applications and provides specialized financial aid, grant and scholarship information, assistance and advice to students in the financial aid computer lab; receives and reviews financial aid applications and forms; participates in developing and coordinating department outreach; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Oversees and assists with the day-to-day operation of a financial aid computer lab or front desk; answers questions and concerns from students, parents and the public regarding financial aid, grants and scholarship programs and services; screens student needs for counseling and schedules student counseling appointments or refers to other campus or community resources.Assists students with understanding and completing financial aid applications and forms; verifies student status; explains deadlines and disbursement dates; refers students to other agencies as necessary to obtain required documentation. Develops, coordinates and participates in financial aid in reach and outreach activities, presentations and workshops; maintains or prepares informational materials including brochures, flyers, pamphlets and website content; assists in the implementation of scholarship awards ceremonies and other special events.Runs queries and reports to track, determine and notify students of financial aid eligibility; assists higher-level Financial Aid staff with data entry of student records and access to reports and data. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other department administrative support staff. Interacts with other departments and with state and federal programs on behalf of a student.Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Financial aid department services, goals, objectives, policies, procedures and practices.Customer service practices and telephone etiquette.District student recordkeeping practices and procedures for processing student information and interpreting input and output data.The Family Educational Rights and Privacy Act, Title IV and other state and federal laws and regulations and District rules, policies and procedures governing financial aid and applicable eligibility criteria. District financial aid software applications. Principles and practices of sound business communication including English usage, spelling and punctuation.Standard business software including word processing, spreadsheet and database programs such as Access. Skills and Abilities to: Communicate complex guidelines, policies and procedures accurately and effectively; understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation.Implement financial aid outreach activities.Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures.Set priorities and exercise sound judgment within areas of responsibility.Track and report statistical information utilizing complex spreadsheets and databases.Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures.Maintain confidentiality of District and student files and records.Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software.Represent the District effectively one on one and in a variety of group settings.Exercise tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations.Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree in accounting, finance, business, social work, counseling, psychology, communications, sociology, mathematics, education or a related field and one year of closely related work experience in student support services, preferably in financial aid, or experience in programs involving determination of eligibility; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and to stand for long periods; and lift up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified candidates will be referred to the hiring manager. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Sep 19, 2024
Temporary
General Purpose Under general supervision, assists students, parents and the public in applying for financial aid services and programs; screens student financial aid applications and provides specialized financial aid, grant and scholarship information, assistance and advice to students in the financial aid computer lab; receives and reviews financial aid applications and forms; participates in developing and coordinating department outreach; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Oversees and assists with the day-to-day operation of a financial aid computer lab or front desk; answers questions and concerns from students, parents and the public regarding financial aid, grants and scholarship programs and services; screens student needs for counseling and schedules student counseling appointments or refers to other campus or community resources.Assists students with understanding and completing financial aid applications and forms; verifies student status; explains deadlines and disbursement dates; refers students to other agencies as necessary to obtain required documentation. Develops, coordinates and participates in financial aid in reach and outreach activities, presentations and workshops; maintains or prepares informational materials including brochures, flyers, pamphlets and website content; assists in the implementation of scholarship awards ceremonies and other special events.Runs queries and reports to track, determine and notify students of financial aid eligibility; assists higher-level Financial Aid staff with data entry of student records and access to reports and data. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other department administrative support staff. Interacts with other departments and with state and federal programs on behalf of a student.Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Financial aid department services, goals, objectives, policies, procedures and practices.Customer service practices and telephone etiquette.District student recordkeeping practices and procedures for processing student information and interpreting input and output data.The Family Educational Rights and Privacy Act, Title IV and other state and federal laws and regulations and District rules, policies and procedures governing financial aid and applicable eligibility criteria. District financial aid software applications. Principles and practices of sound business communication including English usage, spelling and punctuation.Standard business software including word processing, spreadsheet and database programs such as Access. Skills and Abilities to: Communicate complex guidelines, policies and procedures accurately and effectively; understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation.Implement financial aid outreach activities.Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures.Set priorities and exercise sound judgment within areas of responsibility.Track and report statistical information utilizing complex spreadsheets and databases.Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures.Maintain confidentiality of District and student files and records.Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software.Represent the District effectively one on one and in a variety of group settings.Exercise tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations.Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree in accounting, finance, business, social work, counseling, psychology, communications, sociology, mathematics, education or a related field and one year of closely related work experience in student support services, preferably in financial aid, or experience in programs involving determination of eligibility; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and to stand for long periods; and lift up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified candidates will be referred to the hiring manager. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under direction, plans, organizes and manages the custodial maintenance of buildings and facilities; oversees minor maintenance and repair to lighting, furniture, fixtures and facilities; plans, directs and oversees classroom, office and laboratory interior updates or renovations; coordinates setup for events and relocation of staff and furniture; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Plans, organizes, manages, integrates and evaluates work of assigned staff; supervises and participates in developing, implementing and evaluating plans, work processes, systems and procedures to achieve annual goals, objectives and work standards; contributes to the development of and monitors performance against the annual department budget; approves purchases and other expenditures in accordance with District policies and procedures; makes presentations; prepares and maintains a variety of records and reports. Manages the performance of assigned staff; interviews and selects new staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; makes compensation recommendations; responds to grievances; approves overtime/compensatory time; subject to concurrence by senior management and Human Resources, takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements; performs other activities relevant to supervision of assigned staff. Provides day-to-day leadership and works with staff to ensure a high-performance, service-oriented work environment that supports achievement of the department's and College's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment. Interprets, applies and ensures compliance with applicable laws, codes and regulations. Ensures Lead Custodians, Custodians, Utility Workers and student aides are compliant with department standards and specifications and utilize proper work methods and techniques; inspects buildings and facilities and ensures they are clean, sanitized and safe. Responds to staff and student complaints regarding work quality or building safety and accessibility; resolves issue or escalates to District Maintenance department or College administration. Performs project management duties; coordinates furniture and equipment moves with department managers; oversees contractors performing specialized cleaning or repair work; plans and directs interior classrooms, laboratories and office remodels or renovations. Provides advanced technical assistance to staff and performs work requiring advanced technical skill; researches, evaluates and integrates new work practices, technology and systems to enhance productivity; trains staff in work methods and use of tools and equipment; inspects and evaluates work being performed; identifies problem areas and directs remedial action. Orders and maintains inventories of cleaning and maintenance supplies and equipment; maintains and evaluates custodial and maintenance equipment and replaces equipment as needed. Ensures strict safety policies and safe work procedures; may assist as a first responder in the event of accidents; ensures safety equipment is in sound working condition and that department employees have participated in safety training. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Operates a forklift, boom lift and scissor lift when needed to accomplish assigned tasks. May participate in the bidding process for services, supplies and equipment. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: District organization, functions, rules, policies and procedures applicable to assigned areas of responsibility. Methods, practices, techniques, tools and equipment used in the cleaning and maintenance of buildings and facilities, including basic plumbing, carpentry, painting and minor electrical maintenance. Operation of hand and power tools and equipment common to janitorial services and several semi-skilled maintenance and repair trades. Department cleaning methods and standards and the selection of optimal cleaning products and supplies. Applicable federal, state and local laws, rules and regulations. Principles and practices of sound business communication including proper English usage, grammar, spelling and punctuation. Principles and practices of public administration and District policies of budgeting, purchasing and maintaining public records. Basic research methods and analysis techniques. Principles and practices of effective management and supervision. Safety policies and safe work practices applicable to the work being performed. Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Skills and Abilities to: Plan, organize, manage, assign, delegate, review and evaluate the work of custodial and utility maintenance personnel. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies. Organize, set priorities and exercise sound, independent judgment within areas of responsibility. Develop and implement appropriate procedures and controls. Understand, interpret, explain and apply applicable laws, codes and ordinances. Represent the College and District effectively in dealings with vendors, contractors, students and the public. Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Completion of two years of college coursework and five years of journey-level experience in one or more of the custodial or building maintenance trades, including two years in a supervisory or lead capacity; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program in some assignments. Forklift certification is required within three months of hire or appointment to the position. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. The employee is frequently required to climb or balance and stoop, kneel, crouch or crawl. The employee is frequently required to lift up to 50 pounds unaided or 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; analyze and solve problems; use basic math and mathematical reasoning; work under deadlines with interruptions; and interact with others encountered in the course of work including District managers, employees, contractors, vendors and dissatisfied/abusive individuals. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works primarily in an indoor environment with limited exposure to inclement weather during travel to and from assigned work areas. The employee works while wearing personal protection gear and is exposed to fumes from commercial cleaning products, noise from vacuums and other cleaning equipment, toxic or caustic chemicals, biological hazards and loud or prolonged noise from equipment. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will also include a n oral assessment ( 70 % weight) and a written prompt ( 30 % weight) . Of those achieving a passing score on the competency exam, only the most qualified candidates , plus ties, will be invited to the oral interview assessment . Passing score is 75% out of 100% on each examination section. ASSESSMENTS TENTATIVELY SCHEDULED AS FOLLOWS: WRITTEN PROMPT: OCTOBER 22 & 23 , 2024 ORAL ASSESSMENT: OCTOBER 22 & 23 , 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Fresno City College Open/ Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently . Unless otherwise indicated , the eligibility list will be used to fill current vacancies for at least six months . The current vacancy is at Fresno City College. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/8/2024 11:59 PM Pacific
Sep 11, 2024
Full Time
General Purpose Under direction, plans, organizes and manages the custodial maintenance of buildings and facilities; oversees minor maintenance and repair to lighting, furniture, fixtures and facilities; plans, directs and oversees classroom, office and laboratory interior updates or renovations; coordinates setup for events and relocation of staff and furniture; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Plans, organizes, manages, integrates and evaluates work of assigned staff; supervises and participates in developing, implementing and evaluating plans, work processes, systems and procedures to achieve annual goals, objectives and work standards; contributes to the development of and monitors performance against the annual department budget; approves purchases and other expenditures in accordance with District policies and procedures; makes presentations; prepares and maintains a variety of records and reports. Manages the performance of assigned staff; interviews and selects new staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; makes compensation recommendations; responds to grievances; approves overtime/compensatory time; subject to concurrence by senior management and Human Resources, takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements; performs other activities relevant to supervision of assigned staff. Provides day-to-day leadership and works with staff to ensure a high-performance, service-oriented work environment that supports achievement of the department's and College's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment. Interprets, applies and ensures compliance with applicable laws, codes and regulations. Ensures Lead Custodians, Custodians, Utility Workers and student aides are compliant with department standards and specifications and utilize proper work methods and techniques; inspects buildings and facilities and ensures they are clean, sanitized and safe. Responds to staff and student complaints regarding work quality or building safety and accessibility; resolves issue or escalates to District Maintenance department or College administration. Performs project management duties; coordinates furniture and equipment moves with department managers; oversees contractors performing specialized cleaning or repair work; plans and directs interior classrooms, laboratories and office remodels or renovations. Provides advanced technical assistance to staff and performs work requiring advanced technical skill; researches, evaluates and integrates new work practices, technology and systems to enhance productivity; trains staff in work methods and use of tools and equipment; inspects and evaluates work being performed; identifies problem areas and directs remedial action. Orders and maintains inventories of cleaning and maintenance supplies and equipment; maintains and evaluates custodial and maintenance equipment and replaces equipment as needed. Ensures strict safety policies and safe work procedures; may assist as a first responder in the event of accidents; ensures safety equipment is in sound working condition and that department employees have participated in safety training. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Operates a forklift, boom lift and scissor lift when needed to accomplish assigned tasks. May participate in the bidding process for services, supplies and equipment. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: District organization, functions, rules, policies and procedures applicable to assigned areas of responsibility. Methods, practices, techniques, tools and equipment used in the cleaning and maintenance of buildings and facilities, including basic plumbing, carpentry, painting and minor electrical maintenance. Operation of hand and power tools and equipment common to janitorial services and several semi-skilled maintenance and repair trades. Department cleaning methods and standards and the selection of optimal cleaning products and supplies. Applicable federal, state and local laws, rules and regulations. Principles and practices of sound business communication including proper English usage, grammar, spelling and punctuation. Principles and practices of public administration and District policies of budgeting, purchasing and maintaining public records. Basic research methods and analysis techniques. Principles and practices of effective management and supervision. Safety policies and safe work practices applicable to the work being performed. Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Skills and Abilities to: Plan, organize, manage, assign, delegate, review and evaluate the work of custodial and utility maintenance personnel. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies. Organize, set priorities and exercise sound, independent judgment within areas of responsibility. Develop and implement appropriate procedures and controls. Understand, interpret, explain and apply applicable laws, codes and ordinances. Represent the College and District effectively in dealings with vendors, contractors, students and the public. Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Completion of two years of college coursework and five years of journey-level experience in one or more of the custodial or building maintenance trades, including two years in a supervisory or lead capacity; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program in some assignments. Forklift certification is required within three months of hire or appointment to the position. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. The employee is frequently required to climb or balance and stoop, kneel, crouch or crawl. The employee is frequently required to lift up to 50 pounds unaided or 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; analyze and solve problems; use basic math and mathematical reasoning; work under deadlines with interruptions; and interact with others encountered in the course of work including District managers, employees, contractors, vendors and dissatisfied/abusive individuals. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works primarily in an indoor environment with limited exposure to inclement weather during travel to and from assigned work areas. The employee works while wearing personal protection gear and is exposed to fumes from commercial cleaning products, noise from vacuums and other cleaning equipment, toxic or caustic chemicals, biological hazards and loud or prolonged noise from equipment. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will also include a n oral assessment ( 70 % weight) and a written prompt ( 30 % weight) . Of those achieving a passing score on the competency exam, only the most qualified candidates , plus ties, will be invited to the oral interview assessment . Passing score is 75% out of 100% on each examination section. ASSESSMENTS TENTATIVELY SCHEDULED AS FOLLOWS: WRITTEN PROMPT: OCTOBER 22 & 23 , 2024 ORAL ASSESSMENT: OCTOBER 22 & 23 , 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Fresno City College Open/ Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently . Unless otherwise indicated , the eligibility list will be used to fill current vacancies for at least six months . The current vacancy is at Fresno City College. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/8/2024 11:59 PM Pacific
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs general clerical support duties including data entry, filing, maintaining physical and electronic records, front counter support and answering phones; schedules and cancels meetings and appointments following instructions and procedures; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and reception duties; answers, screens and refers telephone calls and visitors; answers standard questions from students, faculty, staff, vendors and the public regarding assigned department, program and services; answers emails and other written inquiries for standard information; maintains supply of departmental or program forms and brochures. Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars; schedules meetings and appointments following instructions and procedures; makes event arrangements including contacting vendors and participants; may attend and take notes at routine meetings and type up and distribute meeting notes. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials, including large duplication orders; duplicates, assembles and distributes packets; requests printing services. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track files, projects, activities and services; creates and updates phone lists. Drafts, formats, types, proofreads, edits and prints correspondence, forms, work orders reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to moderately complex; creates forms, charts, tables and spreadsheets involving routine to difficult data manipulation; reviews documents for clerical accuracy, completeness and compliance with College and department requirements; routes documents for signature; may confirm the completion of work orders. Types requisitions and travel and conference expense forms based on instructions and procedures, routes forms for signature; may track and follow up on status of approval and processing; matches to purchase orders and processes vendor invoices for payment. Participates in reviewing and auditing time logs for full- and part-time staff and faculty payroll processes at a department level following instructions and procedures; matches time logs and absence slips. Answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes/procedures; responds to questions and complaints over the phone or at a public counter. Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening, assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs; retrieves information and generates reports from systems. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. When assigned and following instructions or procedures, interacts with other departments and with state and federal programs on behalf of the department/program or a student. Provides day-to-day lead work guidance and direction to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. May collect small fees for copies or services. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District and College organization, rules, policies and procedures applicable to departmental and division operations. Basic District policies and procedures regarding purchasing, travel/training and expense reporting and payroll time reporting. Data gathering and routine research methods. Department services, program goals, objectives, policies, procedures and practices. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone. Provide accurate information and clear explanations regarding the department, program and other matters to students, customers and the public within areas of assigned responsibility. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Learn and apply District and college procedures for maintaining and processing student records. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical experience in an office environment; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset and disagreeable. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Work Hours: Monday - Thursday: 2:00PM - 5:00PM & Friday: 9:00AM - 5:00PM Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: Continuous
Sep 06, 2024
Temporary
General Purpose Under general supervision, performs general clerical support duties including data entry, filing, maintaining physical and electronic records, front counter support and answering phones; schedules and cancels meetings and appointments following instructions and procedures; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and reception duties; answers, screens and refers telephone calls and visitors; answers standard questions from students, faculty, staff, vendors and the public regarding assigned department, program and services; answers emails and other written inquiries for standard information; maintains supply of departmental or program forms and brochures. Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars; schedules meetings and appointments following instructions and procedures; makes event arrangements including contacting vendors and participants; may attend and take notes at routine meetings and type up and distribute meeting notes. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials, including large duplication orders; duplicates, assembles and distributes packets; requests printing services. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track files, projects, activities and services; creates and updates phone lists. Drafts, formats, types, proofreads, edits and prints correspondence, forms, work orders reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to moderately complex; creates forms, charts, tables and spreadsheets involving routine to difficult data manipulation; reviews documents for clerical accuracy, completeness and compliance with College and department requirements; routes documents for signature; may confirm the completion of work orders. Types requisitions and travel and conference expense forms based on instructions and procedures, routes forms for signature; may track and follow up on status of approval and processing; matches to purchase orders and processes vendor invoices for payment. Participates in reviewing and auditing time logs for full- and part-time staff and faculty payroll processes at a department level following instructions and procedures; matches time logs and absence slips. Answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes/procedures; responds to questions and complaints over the phone or at a public counter. Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening, assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs; retrieves information and generates reports from systems. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. When assigned and following instructions or procedures, interacts with other departments and with state and federal programs on behalf of the department/program or a student. Provides day-to-day lead work guidance and direction to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. May collect small fees for copies or services. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District and College organization, rules, policies and procedures applicable to departmental and division operations. Basic District policies and procedures regarding purchasing, travel/training and expense reporting and payroll time reporting. Data gathering and routine research methods. Department services, program goals, objectives, policies, procedures and practices. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone. Provide accurate information and clear explanations regarding the department, program and other matters to students, customers and the public within areas of assigned responsibility. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Learn and apply District and college procedures for maintaining and processing student records. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical experience in an office environment; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset and disagreeable. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Work Hours: Monday - Thursday: 2:00PM - 5:00PM & Friday: 9:00AM - 5:00PM Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: Continuous
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs a variety of responsible technical and administrative duties in the administration and monitoring of general fund, categorical and grant-funded budgets for programs and services; monitors and verifies expenditures; prepares and processes a variety of accounting forms and other documents; summarizes data and prepares reports; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Assists or participates in developing and monitoring budgets for single- and multi-year categorical and grant-funded programs; reviews Labor Distribution Reports to verify and calculate payroll and benefit costs; verifies the allowability of planned program expenditures; ensures requirements for matching and in-kind funds are planned for; runs general budget reports through spreadsheets and financial systems and calculates budgets based on fiscal cycles for District and funding sources; reviews any issues and concerns with program managers to ensure resolution. Creates expenditure forecasts; maintains separate budget and expense tracking programs to monitor expenditures for multiple funding sources; monitors encumbrances and expenditures and calculates grant budget usage and fund percentages; verifies monthly Labor Distribution Reports and takes action to correct any discrepancies; reconciles expenditures with the general ledger; ensures expenses are posted to the correct budget numbers; researches and prepares budget and expenditure adjustments and transfers to correct discrepancies and submits for manager approval. Prepares and processes for approval purchase requisitions, purchase orders and check requests, ensuring accuracy and compliance with funding source and District policies and procedures; verifies the accuracy of delivery receipts and invoices and routes for signature; compiles required documentation; routes invoices for payment; prepares and processes expense-related forms including travel and conference requests, requests for reimbursement, mileage forms and expense reports, ensuring accuracy and compliance with District policies and procedures; reconciles credit card statements. Prepares or assists in preparing and submitting for review quarterly and annual financial reports for state and federal grants, following established procedures; reviews funding agency reporting requirements and works with staff and grant monitors to verify the allowability of expenditures; with approval, formats grant data for entry into required reporting databases or billing systems. Provides administrative support for grant-funded programs; prepares and processes new hire and payroll forms and documents; researches and obtains key data and statistics from varying sources for grant reports and other documents; transfers data from District systems and programs into grant funding agency reporting systems; completes required forms and edits and formats proposal and renewal documents; manipulates grant data to fit required formats; researches and data enters required grant data and statistics into funding agency data collection systems. Maintains files and backup documentation such as time allocation worksheets in preparation for audit; assists in maintaining an asset inventory including any equipment or other items purchased using grant funds. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Monitors adjunct faculty hours for programs to ensure load requirements are not exceeded per bargaining unit provisions; monitors work hours for other employees as necessary. Prepares routine drafts of contracts and MOUs for vendors delivering program services. Performs general administrative and clerical support duties as required. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: District policies, procedures and practices governing budgeting, purchasing, accounts payable processing, cash handling and receipting and related financial transactions. Paraprofessional accounting methods and practices. Business math. Use and operation of applicable modules of the District's enterprise accounting and finance systems. State and federal laws and regulations applicable to the application for and administration of grants and categorically-funded programs for a variety of programs and functions. General understanding of sources of information relating to requirements for administration of grant and categorical programs such as Title V, Education Department General Administrative Regulations (EDGAR) and 2 CFR 200. Customer service practices and etiquette. Principles and practices of sound business communication including English usage, spelling, grammar and punctuation. Office practices, procedures and equipment including appropriate software applications. Skills and Abilities to: Read, understand, interpret and apply state and federal requirements and guidelines for the development of program budgets and administration of grant and categorically-funded programs, particularly with regard to the allowability of expenditures. Make highly detailed comparisons, calculations and tabulations of financial data and review accounting and related documents accurately and with high attention to detail. Carry out work independently, ensuring a high degree of accuracy. Organize, set priorities and exercise sound judgment within established guidelines. Interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations. Operate a computer using spreadsheet and other standard business software; operate other standard office equipment. Maintain a variety of financial records and files. Maintain confidentiality of documents and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent supplemented by college coursework in accounting, and at least three years of progressively responsible experience performing financial or statistical recordkeeping, paraprofessional accounting or bookkeeping; or an equivalent combination of training and experience. Completion of sixty college units including fifteen units in accounting OR?an associate degree in accounting, business or a related field is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate computers and standard office equipment; and reach with hands and arms. An employee is frequently required to stand and walk; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new information and skills; perform highly detailed work on multiple concurrent tasks with frequent interruptions; and interact with managers, employees, students and others encountered in the course of work, some of whom may be dissatisfied or concerned. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions where the noise level is quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. The current vacancies are at Fresno City College and Reedley College. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Aug 13, 2024
Temporary
General Purpose Under general supervision, performs a variety of responsible technical and administrative duties in the administration and monitoring of general fund, categorical and grant-funded budgets for programs and services; monitors and verifies expenditures; prepares and processes a variety of accounting forms and other documents; summarizes data and prepares reports; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Assists or participates in developing and monitoring budgets for single- and multi-year categorical and grant-funded programs; reviews Labor Distribution Reports to verify and calculate payroll and benefit costs; verifies the allowability of planned program expenditures; ensures requirements for matching and in-kind funds are planned for; runs general budget reports through spreadsheets and financial systems and calculates budgets based on fiscal cycles for District and funding sources; reviews any issues and concerns with program managers to ensure resolution. Creates expenditure forecasts; maintains separate budget and expense tracking programs to monitor expenditures for multiple funding sources; monitors encumbrances and expenditures and calculates grant budget usage and fund percentages; verifies monthly Labor Distribution Reports and takes action to correct any discrepancies; reconciles expenditures with the general ledger; ensures expenses are posted to the correct budget numbers; researches and prepares budget and expenditure adjustments and transfers to correct discrepancies and submits for manager approval. Prepares and processes for approval purchase requisitions, purchase orders and check requests, ensuring accuracy and compliance with funding source and District policies and procedures; verifies the accuracy of delivery receipts and invoices and routes for signature; compiles required documentation; routes invoices for payment; prepares and processes expense-related forms including travel and conference requests, requests for reimbursement, mileage forms and expense reports, ensuring accuracy and compliance with District policies and procedures; reconciles credit card statements. Prepares or assists in preparing and submitting for review quarterly and annual financial reports for state and federal grants, following established procedures; reviews funding agency reporting requirements and works with staff and grant monitors to verify the allowability of expenditures; with approval, formats grant data for entry into required reporting databases or billing systems. Provides administrative support for grant-funded programs; prepares and processes new hire and payroll forms and documents; researches and obtains key data and statistics from varying sources for grant reports and other documents; transfers data from District systems and programs into grant funding agency reporting systems; completes required forms and edits and formats proposal and renewal documents; manipulates grant data to fit required formats; researches and data enters required grant data and statistics into funding agency data collection systems. Maintains files and backup documentation such as time allocation worksheets in preparation for audit; assists in maintaining an asset inventory including any equipment or other items purchased using grant funds. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Monitors adjunct faculty hours for programs to ensure load requirements are not exceeded per bargaining unit provisions; monitors work hours for other employees as necessary. Prepares routine drafts of contracts and MOUs for vendors delivering program services. Performs general administrative and clerical support duties as required. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: District policies, procedures and practices governing budgeting, purchasing, accounts payable processing, cash handling and receipting and related financial transactions. Paraprofessional accounting methods and practices. Business math. Use and operation of applicable modules of the District's enterprise accounting and finance systems. State and federal laws and regulations applicable to the application for and administration of grants and categorically-funded programs for a variety of programs and functions. General understanding of sources of information relating to requirements for administration of grant and categorical programs such as Title V, Education Department General Administrative Regulations (EDGAR) and 2 CFR 200. Customer service practices and etiquette. Principles and practices of sound business communication including English usage, spelling, grammar and punctuation. Office practices, procedures and equipment including appropriate software applications. Skills and Abilities to: Read, understand, interpret and apply state and federal requirements and guidelines for the development of program budgets and administration of grant and categorically-funded programs, particularly with regard to the allowability of expenditures. Make highly detailed comparisons, calculations and tabulations of financial data and review accounting and related documents accurately and with high attention to detail. Carry out work independently, ensuring a high degree of accuracy. Organize, set priorities and exercise sound judgment within established guidelines. Interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations. Operate a computer using spreadsheet and other standard business software; operate other standard office equipment. Maintain a variety of financial records and files. Maintain confidentiality of documents and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent supplemented by college coursework in accounting, and at least three years of progressively responsible experience performing financial or statistical recordkeeping, paraprofessional accounting or bookkeeping; or an equivalent combination of training and experience. Completion of sixty college units including fifteen units in accounting OR?an associate degree in accounting, business or a related field is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate computers and standard office equipment; and reach with hands and arms. An employee is frequently required to stand and walk; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new information and skills; perform highly detailed work on multiple concurrent tasks with frequent interruptions; and interact with managers, employees, students and others encountered in the course of work, some of whom may be dissatisfied or concerned. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions where the noise level is quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. The current vacancies are at Fresno City College and Reedley College. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .