City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION The starting salary range will be $43,327.23 - $45,024.30 This position will assists in coordinating, planning, implementing recreation programs, trips, special events, volunteers, instructors, and participants, assists with membership recruitment, program evaluation, and activity marketing. The emphasis will be in the administration of the customer service desk, customer relations and customer memberships. Additionally, the position will perform administration duties, including but not limited to; record keeping, reporting, purchasing, and program budgets. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides positive and enthusiastic customer service to all members and guests. Upholds excellent customer service standards, including proper phone etiquette, greeting members, saying goodbye and inviting them back. Promotes the facility, programs and services to members and guests. Assists with staff relating issues, including but not limited to: selection and hiring, training, coaching, and mentoring of staff. Assists in the planning, organizing, and implementation of recreation programs. Oversees a variety of recreation programs, ordering supplies, and collecting membership registration. Answers phones and provides information to the public. Recruits volunteers and works to retain them; administers the Volunteer Program for the center. Works independently and is responsible for overseeing activities at varied locations. Sets up and takes down at facilities and areas for special events, including nights, weekends, and holidays. Prioritizes tasks and completes them within specified time frames. Assists in recruiting, training, supervising, and directing instructors, and participants. Collects activity and registration records and makes requests well in advance for budgetary recommendations, prepares reports describing and evaluating programs at completion of activity and identifies methods and areas to improve. Ensures appropriate supplies, equipment and materials are on hand and advises supervisor in advance of program equipment and supply needs. Performs necessary manual labor and skilled tasks that may require lifting heavy objects, stooping, bending and twisting. Complies with all City of McKinney policies and procedures. Adhere to assigned work schedule as outlines in city and department policies and procedures. OTHER JOB FUNCTIONS: Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient services. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Assist with special events and facility rentals. Resolve customer questions/complaints. Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Basic Microsoft Office including Outlook, Excel and Publisher Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Knowledge of community resources available for kids, teens and adults. Skill to build professional relationships with internal staff and customers. Skill to communicate effectively both orally and in writing. Ability to problem solve, plan and organize. Skill to create programs for kids, teens and adults, including those aged 50 years and over, as needed. Skill to using computers and related office software. Skill to handle multiple tasks and prioritizing. Ability to work with frequent interruptions. Skill to work well with people of all ages. Skill to design, create, market and promote programs. Skill to establish and maintain good working relationships with other city employees and the public. Ability to interact in a professional, respectful, and ethical manner at all times. Has the ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Offers flexibility and adaptability, especially during times of change. Required Qualifications MINIMUM QUALIFICATIONS Bachelor degree in the field of Parks and Recreation, or closely related field; supplemented by one (1) to (2) years previous experience and/or training involving recreation programming; or equivalent combination of education, training, and experience. Must have current CPR/First Aid and AED certificate within three (3) months of employment. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Non-Smoker Preferred CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Must be comfortable to drive a 14 passenger van Must be able to work evenings, weekends, and/or holidays. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds). WORK ENVIRONMENT Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/21/2024 5:00 PM Central
May 08, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION The starting salary range will be $43,327.23 - $45,024.30 This position will assists in coordinating, planning, implementing recreation programs, trips, special events, volunteers, instructors, and participants, assists with membership recruitment, program evaluation, and activity marketing. The emphasis will be in the administration of the customer service desk, customer relations and customer memberships. Additionally, the position will perform administration duties, including but not limited to; record keeping, reporting, purchasing, and program budgets. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides positive and enthusiastic customer service to all members and guests. Upholds excellent customer service standards, including proper phone etiquette, greeting members, saying goodbye and inviting them back. Promotes the facility, programs and services to members and guests. Assists with staff relating issues, including but not limited to: selection and hiring, training, coaching, and mentoring of staff. Assists in the planning, organizing, and implementation of recreation programs. Oversees a variety of recreation programs, ordering supplies, and collecting membership registration. Answers phones and provides information to the public. Recruits volunteers and works to retain them; administers the Volunteer Program for the center. Works independently and is responsible for overseeing activities at varied locations. Sets up and takes down at facilities and areas for special events, including nights, weekends, and holidays. Prioritizes tasks and completes them within specified time frames. Assists in recruiting, training, supervising, and directing instructors, and participants. Collects activity and registration records and makes requests well in advance for budgetary recommendations, prepares reports describing and evaluating programs at completion of activity and identifies methods and areas to improve. Ensures appropriate supplies, equipment and materials are on hand and advises supervisor in advance of program equipment and supply needs. Performs necessary manual labor and skilled tasks that may require lifting heavy objects, stooping, bending and twisting. Complies with all City of McKinney policies and procedures. Adhere to assigned work schedule as outlines in city and department policies and procedures. OTHER JOB FUNCTIONS: Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient services. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Assist with special events and facility rentals. Resolve customer questions/complaints. Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Basic Microsoft Office including Outlook, Excel and Publisher Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Knowledge of community resources available for kids, teens and adults. Skill to build professional relationships with internal staff and customers. Skill to communicate effectively both orally and in writing. Ability to problem solve, plan and organize. Skill to create programs for kids, teens and adults, including those aged 50 years and over, as needed. Skill to using computers and related office software. Skill to handle multiple tasks and prioritizing. Ability to work with frequent interruptions. Skill to work well with people of all ages. Skill to design, create, market and promote programs. Skill to establish and maintain good working relationships with other city employees and the public. Ability to interact in a professional, respectful, and ethical manner at all times. Has the ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Offers flexibility and adaptability, especially during times of change. Required Qualifications MINIMUM QUALIFICATIONS Bachelor degree in the field of Parks and Recreation, or closely related field; supplemented by one (1) to (2) years previous experience and/or training involving recreation programming; or equivalent combination of education, training, and experience. Must have current CPR/First Aid and AED certificate within three (3) months of employment. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Non-Smoker Preferred CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Must be comfortable to drive a 14 passenger van Must be able to work evenings, weekends, and/or holidays. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds). WORK ENVIRONMENT Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/21/2024 5:00 PM Central
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Confidential Leaves & Accommodations Coordinator (Confidential Administrative Support II) Compensation and Benefits Anticipated Hiring Salary Range: $4,600 - $5,400 per month Full CSU Classification Salary Range: $4,464 - $10,689 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of the Human Resources Benefits Manager, this position provides comprehensive analytical, administrative and consultation services of the CSU Leaves Programs and Americans with Disabilities (ADA) Programs to employees including staff, faculty, and managers. This position supports the campus-designated ADA Coordinator to ensure that individuals with disabilities have equal access and the opportunity to participate in CSU programs, activities, and services by engaging in timely, good faith, interactive process to determine effective reasonable accommodations. Furthermore, this position serves as a resource to employees by providing professional and caring support while coordinating applicable leaves and accommodations. This position is classified as “Confidential” in accordance with the provisions of the Higher Education Employer- Employee Relations Act (HEERA). According to HEERA, an employee is designated as “confidential” when assigned duties normally require access to confidential information, which contributes significantly to the development of management positions. This position works closely with the HR Benefits Manager and ADA Coordinator in the collection, organization, presentation, and review of confidential data on a wide range of matters, including, collective bargaining, and other related personnel matters as it relates to leave of absence grievance/complaints and ADA violations. The incumbent regularly performs duties that require access to confidential information, which contributes significantly to the development of management positions. The scope of work is comprehensive in nature and includes interpretation of CSU policies, regulatory compliance, contractual, and procedural guidance and advisement in functional areas such as collective bargaining agreement interpretation, employment status, classification, and labor relations as it relates the CSU Leave & ADA Programs. This position also serves as resource and backup to the benefits health & wellness team, including the Benefits Manager. The Leaves & Accommodations Coordinator is expected to work independently and apply sound judgment in the development of solutions to complex program challenges, interpretation of State & Federal laws and Collective Bargaining Agreements for represented and non-represented employees seeking leaves. Key Qualifications Knowledge of: The principles, practices, and procedures of human resources administration in the areas of benefits, leaves, and/or ADA accommodations. CSU and federal and state laws/regulations related to common leave programs (e.g. PDL, FMLA, CFRA...) Working knowledge, or ability to quickly learn, university methods, procedures, and practices. Skills in: Organize, track, and prioritize assignments and tasks, including project management and coordination. Conduct effective intake meetings to obtain information from employees necessary to coordinate their applicable leaves and/or accommodations. Interpret and apply collective bargaining agreements, federal and state laws, CSU and Fresno State policies and procedures. Maintain confidentiality and appropriately handle sensitive communications with employees and external agencies with tact and diplomacy. Proficient in standard office software applications. Demonstrated ability to : Analyze, interpret, and resolve complex situations and cases. Communicate effectively in oral and written formats and prepare clear, concise, and comprehensive reports, records, correspondence, and other written materials. Compose a variety of correspondence and reports in a clear and understandable manner. Perform accurately in a detail-oriented environment. Perform in-depth analytical studies, perform research, and prepare reports. Perform mathematical and statistical analysis appropriate to the position. Effectively handle multiple work priorities, organize, and plan work and projects in a fast-paced environment. Work effectively with faculty, staff, and students from diverse backgrounds and abilities. Deliver exceptional customer service to a wide variety of constituents. Maintain good working relationships with co-workers and promote teamwork and collegiality. Regular attendance during normal university work hours. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree in Human Resources or related discipline. (Closely related professional experience and/or specialized training can be substituted for the education on a year-for-year basis.) 2 years of responsible experience in human resources, benefits, leaves administration, disability administration and/or closely related services. Preferred Skills: ADA Coordinator Training Certification (ACTCP) and/or Certified Leave Management Specialist (CLMS) Advanced knowledge of HRIS functionality (e.g. PeopleSoft, PIMs, CIRS...) Experience in a higher education environment. Experience in a complex collective bargaining environment. Department Summary Our mission is to enhance the university community by attracting, retaining, and supporting a quality workforce in its effort to provide an excellent educational program for our students. Deadline & Application Instructions Applications received by May 27, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: May 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 14, 2024
Confidential Leaves & Accommodations Coordinator (Confidential Administrative Support II) Compensation and Benefits Anticipated Hiring Salary Range: $4,600 - $5,400 per month Full CSU Classification Salary Range: $4,464 - $10,689 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of the Human Resources Benefits Manager, this position provides comprehensive analytical, administrative and consultation services of the CSU Leaves Programs and Americans with Disabilities (ADA) Programs to employees including staff, faculty, and managers. This position supports the campus-designated ADA Coordinator to ensure that individuals with disabilities have equal access and the opportunity to participate in CSU programs, activities, and services by engaging in timely, good faith, interactive process to determine effective reasonable accommodations. Furthermore, this position serves as a resource to employees by providing professional and caring support while coordinating applicable leaves and accommodations. This position is classified as “Confidential” in accordance with the provisions of the Higher Education Employer- Employee Relations Act (HEERA). According to HEERA, an employee is designated as “confidential” when assigned duties normally require access to confidential information, which contributes significantly to the development of management positions. This position works closely with the HR Benefits Manager and ADA Coordinator in the collection, organization, presentation, and review of confidential data on a wide range of matters, including, collective bargaining, and other related personnel matters as it relates to leave of absence grievance/complaints and ADA violations. The incumbent regularly performs duties that require access to confidential information, which contributes significantly to the development of management positions. The scope of work is comprehensive in nature and includes interpretation of CSU policies, regulatory compliance, contractual, and procedural guidance and advisement in functional areas such as collective bargaining agreement interpretation, employment status, classification, and labor relations as it relates the CSU Leave & ADA Programs. This position also serves as resource and backup to the benefits health & wellness team, including the Benefits Manager. The Leaves & Accommodations Coordinator is expected to work independently and apply sound judgment in the development of solutions to complex program challenges, interpretation of State & Federal laws and Collective Bargaining Agreements for represented and non-represented employees seeking leaves. Key Qualifications Knowledge of: The principles, practices, and procedures of human resources administration in the areas of benefits, leaves, and/or ADA accommodations. CSU and federal and state laws/regulations related to common leave programs (e.g. PDL, FMLA, CFRA...) Working knowledge, or ability to quickly learn, university methods, procedures, and practices. Skills in: Organize, track, and prioritize assignments and tasks, including project management and coordination. Conduct effective intake meetings to obtain information from employees necessary to coordinate their applicable leaves and/or accommodations. Interpret and apply collective bargaining agreements, federal and state laws, CSU and Fresno State policies and procedures. Maintain confidentiality and appropriately handle sensitive communications with employees and external agencies with tact and diplomacy. Proficient in standard office software applications. Demonstrated ability to : Analyze, interpret, and resolve complex situations and cases. Communicate effectively in oral and written formats and prepare clear, concise, and comprehensive reports, records, correspondence, and other written materials. Compose a variety of correspondence and reports in a clear and understandable manner. Perform accurately in a detail-oriented environment. Perform in-depth analytical studies, perform research, and prepare reports. Perform mathematical and statistical analysis appropriate to the position. Effectively handle multiple work priorities, organize, and plan work and projects in a fast-paced environment. Work effectively with faculty, staff, and students from diverse backgrounds and abilities. Deliver exceptional customer service to a wide variety of constituents. Maintain good working relationships with co-workers and promote teamwork and collegiality. Regular attendance during normal university work hours. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree in Human Resources or related discipline. (Closely related professional experience and/or specialized training can be substituted for the education on a year-for-year basis.) 2 years of responsible experience in human resources, benefits, leaves administration, disability administration and/or closely related services. Preferred Skills: ADA Coordinator Training Certification (ACTCP) and/or Certified Leave Management Specialist (CLMS) Advanced knowledge of HRIS functionality (e.g. PeopleSoft, PIMs, CIRS...) Experience in a higher education environment. Experience in a complex collective bargaining environment. Department Summary Our mission is to enhance the university community by attracting, retaining, and supporting a quality workforce in its effort to provide an excellent educational program for our students. Deadline & Application Instructions Applications received by May 27, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: May 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Sports Business MBA Program Coordinator serves as a staff member in the Fowler College of Business assigned to the Specialized & International Programs, Sports Business MBA Program. The position has significant responsibility for the administrative and support services of this fast-paced, dynamic, customer-service oriented program. The SMBA Program Department Coordinator works closely with the program director in a wide variety of areas including but not limited to marketing & recruiting; on campus and online information sessions; prospective student support; pre-screening of applicants; application process & follow-up; admissions and enrollment; academic scheduling; program support; classroom support; student support; faculty support; office support; graduation and alumni relations. The SMBA Program Department Coordinator uses independent decision-making in solving and troubleshooting problems as they arise and interacts with and provides a high level of support to various constituents and groups including students, alumni, faculty, sports business executives and other special guests, representatives from university divisions and auxiliaries as well as the general public. The incumbent needs to be knowledgeable about the business of sports in San Diego and beyond, and is responsible for arranging field trips to sports facilities and arranging visits to campus from sports executives. They will use all forms of communication in order to successfully perform the work (phone, email,, mail, social media, etc.). This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters degree programs. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the James Silberrad Brown Center for Artificial Intelligence and the Aztec Consulting Center, which are critical for the implementation of its strategic plan. The Specialized & International Programs office is a very fast paced academic environment that manages self-supported specialized and international programs within the College of Business Administration. The intensive Sports Business Master of Business Administration program is focused entirely on the international business of sports in an 18-month, accelerated format. This degree is intended for highly motivated students seeking to further their business skills and professional network to secure management positions in all areas of the global sports business industry. For more information regarding the Sports Business MBA Program in the Fowler College of Business, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications 2 years of office experience is preferred. Proficiency with Google platforms (Drive, Calendar, etc.). Proficiency with MS Office programs. Basic knowledge of the sports industry is preferred. Experience in event management. Excellent customer service skills. Experience with email marketing or CRM (Salesforce, Pardot, MyEmma or other) platforms is preferred. Professional social media experience with Instagram,LinkedIn, Facebook, et al. Basic understanding of graphic design (via Adobe Creative Suite or similar) is preferred. Strong writing ability (to produce web articles including speaker/event recaps) is preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,100 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,865 - $6,336 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 28, 2024. To receive full consideration, apply by May 27, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu . Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 15, 2024
Position Summary The Sports Business MBA Program Coordinator serves as a staff member in the Fowler College of Business assigned to the Specialized & International Programs, Sports Business MBA Program. The position has significant responsibility for the administrative and support services of this fast-paced, dynamic, customer-service oriented program. The SMBA Program Department Coordinator works closely with the program director in a wide variety of areas including but not limited to marketing & recruiting; on campus and online information sessions; prospective student support; pre-screening of applicants; application process & follow-up; admissions and enrollment; academic scheduling; program support; classroom support; student support; faculty support; office support; graduation and alumni relations. The SMBA Program Department Coordinator uses independent decision-making in solving and troubleshooting problems as they arise and interacts with and provides a high level of support to various constituents and groups including students, alumni, faculty, sports business executives and other special guests, representatives from university divisions and auxiliaries as well as the general public. The incumbent needs to be knowledgeable about the business of sports in San Diego and beyond, and is responsible for arranging field trips to sports facilities and arranging visits to campus from sports executives. They will use all forms of communication in order to successfully perform the work (phone, email,, mail, social media, etc.). This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters degree programs. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the James Silberrad Brown Center for Artificial Intelligence and the Aztec Consulting Center, which are critical for the implementation of its strategic plan. The Specialized & International Programs office is a very fast paced academic environment that manages self-supported specialized and international programs within the College of Business Administration. The intensive Sports Business Master of Business Administration program is focused entirely on the international business of sports in an 18-month, accelerated format. This degree is intended for highly motivated students seeking to further their business skills and professional network to secure management positions in all areas of the global sports business industry. For more information regarding the Sports Business MBA Program in the Fowler College of Business, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications 2 years of office experience is preferred. Proficiency with Google platforms (Drive, Calendar, etc.). Proficiency with MS Office programs. Basic knowledge of the sports industry is preferred. Experience in event management. Excellent customer service skills. Experience with email marketing or CRM (Salesforce, Pardot, MyEmma or other) platforms is preferred. Professional social media experience with Instagram,LinkedIn, Facebook, et al. Basic understanding of graphic design (via Adobe Creative Suite or similar) is preferred. Strong writing ability (to produce web articles including speaker/event recaps) is preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,100 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,865 - $6,336 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 28, 2024. To receive full consideration, apply by May 27, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu . Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Director, Systemwide Labor Relations . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $11,330 per month, commensurate with qualifications and experience. The salary range for this classification is $6,563 to $21,066 per month. Classification Administrator III Position Information The California State University, Office of the Chancellor, is seeking an Assistant Director, Systemwide Labor Relations to serve as the CSU's advocate at contract grievance arbitration hearings, meet and confer sessions with the applicable union(s), represent the CSU before the Public Employment Relations Board (PERB), and provide generalist labor relations support for campuses as assigned. Responsibilities Under the general direction of the Senior Director of Labor and Employee Relations , the Assistant Director, Systemwide Labor Relations will: -Serve as the CSU advocate at statutory meet and confer sessions and contract grievance meetings. -Arbitrate employee grievances arising from collective bargaining agreements. This includes developing arbitration strategies, pre-hearing case summaries, developing exhibits, preparing witnesses, drafting post hearing briefs, and developing settlement agreements. -Represent the CSU before PERB in all phases of the unfair practice charge process. -Providing high-quality customer service and working as a contributing member of an integrated team of diverse individuals committed to resolving a variety of complex employee and labor relations issues. Leveraging individual and team member's skills and expertise to provide sound and authoritative employee and labor relations advice to internal (ex. Office of General Counsel) and external (ex. campus management) customers. -Respond to inquiries from campus administrators. -Research issues of employment and labor law and regulation, as needed. -Assist in the development of systems to monitor the effectiveness of policies, procedures and practices. -Develop and present training programs for campus, system managers, and administrators in the areas of advocacy and labor relations. -Analyze proposed labor legislation. -Other duties, as assigned. Qualifications This position requires: -Bachelor's degree in Industrial Relations, Business, Law or other related field, or equivalent experience. -Demonstrated three to five years experience resolving union grievances, conducting arbitration hearings or equivalent dispute resolution, and employee/labor relations or general human resources experience, preferably in a unionized environment. -Possession, or ability to obtain, and maintenance of a valid California driver’s license. -Demonstrated experience in maintaining an open and approachable manner, easily build rapport with other parties and ability to work effectively as part of a team. -Demonstrated experience in working with numerous stakeholders who hold varying interests and perspectives. -Ability to maintain focus and relationships within a high volume work environment, which often experiences unexpected shifts in priorities. -Ability to travel, sometimes overnight, within California. -Excellent written and verbal communication skills. -Ability to research questions/issues of public employment policy and law. Preferred Qualifications -Experience in faculty/campus relations in higher education. -California public labor law litigation experience in PERB law and practice. -JD or other professional degree preferred. Application Period Priority consideration will be given to candidates who apply by May 8, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 25, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Director, Systemwide Labor Relations . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $11,330 per month, commensurate with qualifications and experience. The salary range for this classification is $6,563 to $21,066 per month. Classification Administrator III Position Information The California State University, Office of the Chancellor, is seeking an Assistant Director, Systemwide Labor Relations to serve as the CSU's advocate at contract grievance arbitration hearings, meet and confer sessions with the applicable union(s), represent the CSU before the Public Employment Relations Board (PERB), and provide generalist labor relations support for campuses as assigned. Responsibilities Under the general direction of the Senior Director of Labor and Employee Relations , the Assistant Director, Systemwide Labor Relations will: -Serve as the CSU advocate at statutory meet and confer sessions and contract grievance meetings. -Arbitrate employee grievances arising from collective bargaining agreements. This includes developing arbitration strategies, pre-hearing case summaries, developing exhibits, preparing witnesses, drafting post hearing briefs, and developing settlement agreements. -Represent the CSU before PERB in all phases of the unfair practice charge process. -Providing high-quality customer service and working as a contributing member of an integrated team of diverse individuals committed to resolving a variety of complex employee and labor relations issues. Leveraging individual and team member's skills and expertise to provide sound and authoritative employee and labor relations advice to internal (ex. Office of General Counsel) and external (ex. campus management) customers. -Respond to inquiries from campus administrators. -Research issues of employment and labor law and regulation, as needed. -Assist in the development of systems to monitor the effectiveness of policies, procedures and practices. -Develop and present training programs for campus, system managers, and administrators in the areas of advocacy and labor relations. -Analyze proposed labor legislation. -Other duties, as assigned. Qualifications This position requires: -Bachelor's degree in Industrial Relations, Business, Law or other related field, or equivalent experience. -Demonstrated three to five years experience resolving union grievances, conducting arbitration hearings or equivalent dispute resolution, and employee/labor relations or general human resources experience, preferably in a unionized environment. -Possession, or ability to obtain, and maintenance of a valid California driver’s license. -Demonstrated experience in maintaining an open and approachable manner, easily build rapport with other parties and ability to work effectively as part of a team. -Demonstrated experience in working with numerous stakeholders who hold varying interests and perspectives. -Ability to maintain focus and relationships within a high volume work environment, which often experiences unexpected shifts in priorities. -Ability to travel, sometimes overnight, within California. -Excellent written and verbal communication skills. -Ability to research questions/issues of public employment policy and law. Preferred Qualifications -Experience in faculty/campus relations in higher education. -California public labor law litigation experience in PERB law and practice. -JD or other professional degree preferred. Application Period Priority consideration will be given to candidates who apply by May 8, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Managing Director and receiving work lead direction from the Assistant Director, the Administrative Support Coordinator provides general office support to the Center. Working independently, under general supervision, the Administrative Support Coordinator performs routine clerical and administrative duties in support of the daily operation of the center, including the coordination of front desk operations. The position is responsible for office coordination, website maintenance, managing calendars, maintaining data for reports, scheduling and coordinating events, and special projects. The position contributes to creating and sustaining a responsive environment for SJSU students, staff and faculty. This position also acts as the front-line receptionist greeting students and visitors; maintaining office filing systems and performing additional support functions. Key Responsibilities Provides office support for the Center and its staff, including the Director, Assistant Director, professional staff, and student staff Receptionist, answers phones and email, greets students, faculty and staff and provides up-to- date, correct information about the Center Provides excellent customer service via phone, email and messaging to students and faculty/staff in other offices Maintains the Center room reservations Makes advising appointments and manages calendars as needed Coordinates and makes travel or room arrangements for meetings and workshops Schedules, maintains and oversees student staff meeting times and front desk schedules Tracks, reviews and approves student staff work hours entered into PeopleSoft Administers the online advising appointment scheduling system (currently Spartan Connect/EAB’s Navigate system) Responds to student and faculty questions pertaining to campus services and resources and general academic policies and procedures including forms and petitions Knowledge, Skills & Abilities Working knowledge of methods, procedures and practices of English grammar, business writing, punctuation and spelling Working knowledge of software applications such as word processing, spreadsheet, database management, and HTML formatting, desktop publishing, graphics. Internet and e-mail browser Ability to use a range of technology, systems and packages. This includes the ability to learn and use Office Suite, PeopleSoft, EAB, OU Campus, Adobe products, etc Strong oral communication skills Must possess excellent customer service and public relations skills Ability to clarify institutional policies and procedures for students Ability to make independent decisions and exercise sound judgment Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Three years of related office work experience Preferred Qualifications Bachelor’s degree from an accredited four-year college or university Demonstrated experience with software applications such as word processing, spreadsheet manipulation, database management, and HTML formatting, desktop publishing, graphics design, Internet and email browser Demonstrated experience with CMS/PeopleSoft and EAB Navigate/Spartan Connect Demonstrated experience composing correspondence and reports Experience working in student services environment in higher education Compensation Classification: Administrative Support Coordinator II Anticipated Hiring Range: $3,865/month - $4,601/month CSU Salary Range: $3,865/month - $6,336/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 15, 2024 through May 30, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 16, 2024
Job Summary Reporting to the Managing Director and receiving work lead direction from the Assistant Director, the Administrative Support Coordinator provides general office support to the Center. Working independently, under general supervision, the Administrative Support Coordinator performs routine clerical and administrative duties in support of the daily operation of the center, including the coordination of front desk operations. The position is responsible for office coordination, website maintenance, managing calendars, maintaining data for reports, scheduling and coordinating events, and special projects. The position contributes to creating and sustaining a responsive environment for SJSU students, staff and faculty. This position also acts as the front-line receptionist greeting students and visitors; maintaining office filing systems and performing additional support functions. Key Responsibilities Provides office support for the Center and its staff, including the Director, Assistant Director, professional staff, and student staff Receptionist, answers phones and email, greets students, faculty and staff and provides up-to- date, correct information about the Center Provides excellent customer service via phone, email and messaging to students and faculty/staff in other offices Maintains the Center room reservations Makes advising appointments and manages calendars as needed Coordinates and makes travel or room arrangements for meetings and workshops Schedules, maintains and oversees student staff meeting times and front desk schedules Tracks, reviews and approves student staff work hours entered into PeopleSoft Administers the online advising appointment scheduling system (currently Spartan Connect/EAB’s Navigate system) Responds to student and faculty questions pertaining to campus services and resources and general academic policies and procedures including forms and petitions Knowledge, Skills & Abilities Working knowledge of methods, procedures and practices of English grammar, business writing, punctuation and spelling Working knowledge of software applications such as word processing, spreadsheet, database management, and HTML formatting, desktop publishing, graphics. Internet and e-mail browser Ability to use a range of technology, systems and packages. This includes the ability to learn and use Office Suite, PeopleSoft, EAB, OU Campus, Adobe products, etc Strong oral communication skills Must possess excellent customer service and public relations skills Ability to clarify institutional policies and procedures for students Ability to make independent decisions and exercise sound judgment Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Three years of related office work experience Preferred Qualifications Bachelor’s degree from an accredited four-year college or university Demonstrated experience with software applications such as word processing, spreadsheet manipulation, database management, and HTML formatting, desktop publishing, graphics design, Internet and email browser Demonstrated experience with CMS/PeopleSoft and EAB Navigate/Spartan Connect Demonstrated experience composing correspondence and reports Experience working in student services environment in higher education Compensation Classification: Administrative Support Coordinator II Anticipated Hiring Range: $3,865/month - $4,601/month CSU Salary Range: $3,865/month - $6,336/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 15, 2024 through May 30, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2023, McKinney was named one of the top workplaces in DFW by the Dallas Morning News. Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO). SUMMARY OF POSITION Under general supervision of the President of the McKinney Community Development Corporation (MCDC), the Administrative and Marketing Coordinator provides support to the MCDC; provides unparalleled customer service with a proactive and solution-focused approach; supports the MCDC board by preparing and posting agendas, preparing meeting materials, and official minutes. This position works with the City of McKinney’s Communications and Marketing team to communicate and broaden MCDC’s message, utilizing formats that include digital media (social, video, and Web) as well as print materials. Additional responsibilities include assisting with the MCDC grant process, including status updates, review of marketing materials and compliance with performance agreements, processing grant payments, final reports; creates and maintains databases for outreach. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Duties related to Strategic Planning & Finance, which include but are not limited to: Participates with Board and President in development of strategic priorities and KPIs. Drafts marketing and assists President in development of overall budget. Develops plans for communications outreach and project-based marketing plans. Implements marketing tactics through development of marketing materials, events, and trade shows. Measures effectiveness by tracking communications activities and quantifying achievement of KPIs/target numbers. Performs accounts payable duties and assists in tracking and managing annual budget. Monitors department budget and facilitates purchasing activities. Cultivates positive and productive relationships with supplier and vendor service providers. Duties related to Grant Management & Compliance, which include but are not limited to: Implements MCDC grant process and timeline Promotional, Project and Retail Infrastructure grant programs (seven grant cycles). Provides notice of grant availability; reviews applications to ensure submissions are complete. Communicates with applicants to outline expectations for presentation to MCDC board and voting timeline. Verifies compliance with terms of performance agreements and letters of agreement; secures appropriate signatures for execution; ensures receipt of final reports; processes grant payments after verifying qualified expenditures and requests for reimbursement. Notifies internal departments regarding grant awards and provides executed copies of performance agreements. Duties related to Communications & Marketing, which include but are not limited to: Partners with the City of McKinney’s Communications and Marketing Department to develop and implement MCDC messaging through a variety of social media channels - social, video, and Web. Manages and optimizes social media channels by developing content, schedules and posts material. Maintains MCDC website, works in partnership with Communications and Marketing to develop and maintain website features and formats; updates web pages that provide Board and grant information; maintains calendar to promote grant recipient events. Composes and coordinates publishing specific content for MCDC website and social media platforms. Promotes website via social media and other channels. Reports monthly to President and Board on social media and other marketing efforts. Drafts press releases. Drafts talking points and speeches for MCDC board members and staff, prepares presentations needed. Manages, organizes, and services as MCDC ambassador at conferences, trade shows and local events. Prepares marketing materials for retail trade shows, research potential projects, performs outreach to clients and prospective clients, follows-up on request for information. Researches and selects event-related promotional items and give-a-ways. Duties related to Board Support & Coordination, which include but are not limited to: Coordinates Board member Open Government, Public Information Act, and Economic Development Sales Tax training. Prepares orientation materials for newly appointed Board members. Develops and disseminates consistent communications to board members regarding community, event and calendar opportunities. Manages participation in project grant-related and community event opportunities including preparation of talking points. Duties related to Board Clerk, which include but are not limited to: Provides administrative support for Board, Board committees, or other meetings: prepares meeting agendas, packets, and related documentation; coordinates arrangements for meeting rooms/facilities, equipment, refreshments, setup/cleanup, and other requirements; notifies participants of scheduled meetings. Drafts Agenda items for public hearing items for project grant applications and promotional grant application presentations. Prepares and posts agendas in accordance with legal deadlines and procedures. Drafts minutes for all MCDC regular, special, and subcommittee meetings and ensures approvals and filings are complete in accordance with legal and City Secretary Office deadlines and procedures. Duties related to MCDC Quality of Life Awards, which include but are not limited to: Establishes timelines and update application annually. Promotes nominations via social media, email and eNews. Creates nominee packet and establishes voting procedures. Drafts award letters and creates certificates for all nominees. Orders awards, drafts award presentation script for Board chair. Coordinates participation at the McKinney Chamber Community Awards event. Announces and promotes winners via social, email, website and eNews. Duties related to Office Management, which include but are not limited to: Serves as a key contact and provides unparalleled customer service for board members, City Council members, customers, grant applicants, grantees, City staff, general public and others. Provides high level support for board members, management and/or staff. Handles confidential information, relieves management staff of routine administrative tasks including preparation of correspondence, proofreading various documents, scheduling meetings and appointments. Responds to citizen inquiries. Manages and maintains departmental records, including minutes, agendas corporate and other documents and files according to city and state records retention laws; conducts destruction as required for specific documents. Conducts research of department files, database records, hardcopy materials, Internet sites, or other sources as needed. Creates, maintains, and updates databases. In support of HPO, evaluates, identifies, recommends, and implements new processes, technologies, and systems to enhance productivity and/or work quality and streamline organizational processes and use of resources and materials. Complies with all written City policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. May represent the City on various working task forces, committees, and boards. Potentially will represent the City of McKinney at trade shows as assigned. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Knowledge of standard office practices and procedures, office equipment, and business English. Knowledge of codes, ordinances, policies, and laws pertaining to Type A and Type B corporations. Knowledge of digital media platforms and applications Knowledge and implementation of best in class customer service practices and procedures. Ability to work both independently and in a team environment; contribute as a team member and treat co-workers and customers with respect. Effective communicator, proactive, diplomatic, creative, solution-focused, exercises sound judgement; demonstrates strong work ethic. Skill to utilize a wide variety of descriptive data and information, such as city policies, grant guidelines and instruction manuals. Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives. Skill to be detail and deadline oriented with a focus on quality and exceptional writing skills a must. Skill in the proficient use of Microsoft Office software including Outlook, Excel, Word, Access, PowerPoint and other software programs and hardware including printers, AV and office equipment. Skill to manage complex projects quickly and efficiently. Ability to build professional collaborative relationships with internal and external customers. Ability to offer flexibility and adaptability, especially during times of change and stress. Required Qualifications MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications is an acceptable substitute for the below specified education and experience requirements. Bachelor’s Degree supplemented by three (3) years previous experience and/or training involving administrative support activities, meeting coordination, accounts payable, basic bookkeeping, customer service, records management, and personal computer operations. Training and/or experience in public relations, communications, writing or marketing. PREFERRED QUALIFICATIONS College degree; proficiency in social media marketing, and use of Legistar a plus. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Requires a professional appearance and behavior with a focus on unparalleled customer service. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/20/2024 5:00 PM Central
May 07, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2023, McKinney was named one of the top workplaces in DFW by the Dallas Morning News. Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO). SUMMARY OF POSITION Under general supervision of the President of the McKinney Community Development Corporation (MCDC), the Administrative and Marketing Coordinator provides support to the MCDC; provides unparalleled customer service with a proactive and solution-focused approach; supports the MCDC board by preparing and posting agendas, preparing meeting materials, and official minutes. This position works with the City of McKinney’s Communications and Marketing team to communicate and broaden MCDC’s message, utilizing formats that include digital media (social, video, and Web) as well as print materials. Additional responsibilities include assisting with the MCDC grant process, including status updates, review of marketing materials and compliance with performance agreements, processing grant payments, final reports; creates and maintains databases for outreach. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Duties related to Strategic Planning & Finance, which include but are not limited to: Participates with Board and President in development of strategic priorities and KPIs. Drafts marketing and assists President in development of overall budget. Develops plans for communications outreach and project-based marketing plans. Implements marketing tactics through development of marketing materials, events, and trade shows. Measures effectiveness by tracking communications activities and quantifying achievement of KPIs/target numbers. Performs accounts payable duties and assists in tracking and managing annual budget. Monitors department budget and facilitates purchasing activities. Cultivates positive and productive relationships with supplier and vendor service providers. Duties related to Grant Management & Compliance, which include but are not limited to: Implements MCDC grant process and timeline Promotional, Project and Retail Infrastructure grant programs (seven grant cycles). Provides notice of grant availability; reviews applications to ensure submissions are complete. Communicates with applicants to outline expectations for presentation to MCDC board and voting timeline. Verifies compliance with terms of performance agreements and letters of agreement; secures appropriate signatures for execution; ensures receipt of final reports; processes grant payments after verifying qualified expenditures and requests for reimbursement. Notifies internal departments regarding grant awards and provides executed copies of performance agreements. Duties related to Communications & Marketing, which include but are not limited to: Partners with the City of McKinney’s Communications and Marketing Department to develop and implement MCDC messaging through a variety of social media channels - social, video, and Web. Manages and optimizes social media channels by developing content, schedules and posts material. Maintains MCDC website, works in partnership with Communications and Marketing to develop and maintain website features and formats; updates web pages that provide Board and grant information; maintains calendar to promote grant recipient events. Composes and coordinates publishing specific content for MCDC website and social media platforms. Promotes website via social media and other channels. Reports monthly to President and Board on social media and other marketing efforts. Drafts press releases. Drafts talking points and speeches for MCDC board members and staff, prepares presentations needed. Manages, organizes, and services as MCDC ambassador at conferences, trade shows and local events. Prepares marketing materials for retail trade shows, research potential projects, performs outreach to clients and prospective clients, follows-up on request for information. Researches and selects event-related promotional items and give-a-ways. Duties related to Board Support & Coordination, which include but are not limited to: Coordinates Board member Open Government, Public Information Act, and Economic Development Sales Tax training. Prepares orientation materials for newly appointed Board members. Develops and disseminates consistent communications to board members regarding community, event and calendar opportunities. Manages participation in project grant-related and community event opportunities including preparation of talking points. Duties related to Board Clerk, which include but are not limited to: Provides administrative support for Board, Board committees, or other meetings: prepares meeting agendas, packets, and related documentation; coordinates arrangements for meeting rooms/facilities, equipment, refreshments, setup/cleanup, and other requirements; notifies participants of scheduled meetings. Drafts Agenda items for public hearing items for project grant applications and promotional grant application presentations. Prepares and posts agendas in accordance with legal deadlines and procedures. Drafts minutes for all MCDC regular, special, and subcommittee meetings and ensures approvals and filings are complete in accordance with legal and City Secretary Office deadlines and procedures. Duties related to MCDC Quality of Life Awards, which include but are not limited to: Establishes timelines and update application annually. Promotes nominations via social media, email and eNews. Creates nominee packet and establishes voting procedures. Drafts award letters and creates certificates for all nominees. Orders awards, drafts award presentation script for Board chair. Coordinates participation at the McKinney Chamber Community Awards event. Announces and promotes winners via social, email, website and eNews. Duties related to Office Management, which include but are not limited to: Serves as a key contact and provides unparalleled customer service for board members, City Council members, customers, grant applicants, grantees, City staff, general public and others. Provides high level support for board members, management and/or staff. Handles confidential information, relieves management staff of routine administrative tasks including preparation of correspondence, proofreading various documents, scheduling meetings and appointments. Responds to citizen inquiries. Manages and maintains departmental records, including minutes, agendas corporate and other documents and files according to city and state records retention laws; conducts destruction as required for specific documents. Conducts research of department files, database records, hardcopy materials, Internet sites, or other sources as needed. Creates, maintains, and updates databases. In support of HPO, evaluates, identifies, recommends, and implements new processes, technologies, and systems to enhance productivity and/or work quality and streamline organizational processes and use of resources and materials. Complies with all written City policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. May represent the City on various working task forces, committees, and boards. Potentially will represent the City of McKinney at trade shows as assigned. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Knowledge of standard office practices and procedures, office equipment, and business English. Knowledge of codes, ordinances, policies, and laws pertaining to Type A and Type B corporations. Knowledge of digital media platforms and applications Knowledge and implementation of best in class customer service practices and procedures. Ability to work both independently and in a team environment; contribute as a team member and treat co-workers and customers with respect. Effective communicator, proactive, diplomatic, creative, solution-focused, exercises sound judgement; demonstrates strong work ethic. Skill to utilize a wide variety of descriptive data and information, such as city policies, grant guidelines and instruction manuals. Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives. Skill to be detail and deadline oriented with a focus on quality and exceptional writing skills a must. Skill in the proficient use of Microsoft Office software including Outlook, Excel, Word, Access, PowerPoint and other software programs and hardware including printers, AV and office equipment. Skill to manage complex projects quickly and efficiently. Ability to build professional collaborative relationships with internal and external customers. Ability to offer flexibility and adaptability, especially during times of change and stress. Required Qualifications MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications is an acceptable substitute for the below specified education and experience requirements. Bachelor’s Degree supplemented by three (3) years previous experience and/or training involving administrative support activities, meeting coordination, accounts payable, basic bookkeeping, customer service, records management, and personal computer operations. Training and/or experience in public relations, communications, writing or marketing. PREFERRED QUALIFICATIONS College degree; proficiency in social media marketing, and use of Legistar a plus. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Requires a professional appearance and behavior with a focus on unparalleled customer service. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/20/2024 5:00 PM Central
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the University Registrar and led by the Assistant Registrar, the Records and Registration Coordinator must possess knowledge of procedures related to records and registration as expressed in Title 5, California State University (CSU) Executive Orders and San José State campus-based in order to provide advising to students, and consultation to staff and faculty on these policies and procedures. The Records and Registration Coordinator is responsible for providing support for a range of complex functions in the Office of the Registrar, involving a high degree of critical thinking and judgment. The incumbent is responsible for maintaining student academic records, facilitating students’ ability to register for classes, processing various documents in the student information system, ensuring documents are scanned for future retrieval, and providing information related to registration and records to students, staff, and faculty. This includes communicating and providing customer service to students over the phone, via email, through chat, and in person. This may also require consultation with academic and administrative departments to make decisions on how to manage student-specific situations. The incumbent is also responsible for coordinating at least one special program or primary partnership, including developing, maintaining, and upgrading or modifying the assigned programs/partnerships as needed. Key Responsibilities Act independently, using judgment and discretion, to solve student concerns as they arise Advise students, faculty, and staff about CSU Chancellor’s Office/San José State University policies and Office of the Registrar procedures Interpret and apply policies to resolve questions and issues Provide timely, efficient, accurate, and welcoming service to students, faculty, and staff Answer student inquiries through email, chat, phone, and in-person, or transfer students to the appropriate area for assistance Maintain accurate records of academic grades, grade changes, course withdrawals, and other academic record-keeping functions within PeopleSoft, OnBase, and other data management software Perform detailed and complex tasks to update, correct, and audit student records Ensure compliance with Academic Senate policy, Executive Orders, and Title V Resolve student registration and records issues including but not limited to registration eligibility, class status, academic standing, payments, administrative and financial holds using negative and positive service indicators Perform registration for regular and special session students who are unable to register online Coordinate at least one special program and/or primary partnership*, including developing procedures and processes; upgrading or modifying the assigned program/partnership as needed Responsible for records accuracy (by alphabet range) in the National Student Clearinghouse database Knowledge, Skills & Abilities Working knowledge of the practices, procedures and activities of the program to which assigned General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong written and oral communication skills Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to understand students’ perspectives and empathize with their concerns Excellent customer service and public relations skills Establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience Preferred Qualifications Bachelor’s Degree Two (2) years of professional work experience in student records or registrar’s office Two (2) years of experience utilizing a SIS (like Banner, Colleague) Two (2) years of experience utilizing the SIS PeopleSoft Campus Solutions, specifically Two (2) years of experience in student records oversight in the CSU Strong written and oral communication skills Two (2) years of experience interpreting/applying higher education policy and procedures Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 18, 2024 through April 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Job Summary Reporting to the University Registrar and led by the Assistant Registrar, the Records and Registration Coordinator must possess knowledge of procedures related to records and registration as expressed in Title 5, California State University (CSU) Executive Orders and San José State campus-based in order to provide advising to students, and consultation to staff and faculty on these policies and procedures. The Records and Registration Coordinator is responsible for providing support for a range of complex functions in the Office of the Registrar, involving a high degree of critical thinking and judgment. The incumbent is responsible for maintaining student academic records, facilitating students’ ability to register for classes, processing various documents in the student information system, ensuring documents are scanned for future retrieval, and providing information related to registration and records to students, staff, and faculty. This includes communicating and providing customer service to students over the phone, via email, through chat, and in person. This may also require consultation with academic and administrative departments to make decisions on how to manage student-specific situations. The incumbent is also responsible for coordinating at least one special program or primary partnership, including developing, maintaining, and upgrading or modifying the assigned programs/partnerships as needed. Key Responsibilities Act independently, using judgment and discretion, to solve student concerns as they arise Advise students, faculty, and staff about CSU Chancellor’s Office/San José State University policies and Office of the Registrar procedures Interpret and apply policies to resolve questions and issues Provide timely, efficient, accurate, and welcoming service to students, faculty, and staff Answer student inquiries through email, chat, phone, and in-person, or transfer students to the appropriate area for assistance Maintain accurate records of academic grades, grade changes, course withdrawals, and other academic record-keeping functions within PeopleSoft, OnBase, and other data management software Perform detailed and complex tasks to update, correct, and audit student records Ensure compliance with Academic Senate policy, Executive Orders, and Title V Resolve student registration and records issues including but not limited to registration eligibility, class status, academic standing, payments, administrative and financial holds using negative and positive service indicators Perform registration for regular and special session students who are unable to register online Coordinate at least one special program and/or primary partnership*, including developing procedures and processes; upgrading or modifying the assigned program/partnership as needed Responsible for records accuracy (by alphabet range) in the National Student Clearinghouse database Knowledge, Skills & Abilities Working knowledge of the practices, procedures and activities of the program to which assigned General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong written and oral communication skills Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to understand students’ perspectives and empathize with their concerns Excellent customer service and public relations skills Establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience Preferred Qualifications Bachelor’s Degree Two (2) years of professional work experience in student records or registrar’s office Two (2) years of experience utilizing a SIS (like Banner, Colleague) Two (2) years of experience utilizing the SIS PeopleSoft Campus Solutions, specifically Two (2) years of experience in student records oversight in the CSU Strong written and oral communication skills Two (2) years of experience interpreting/applying higher education policy and procedures Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 18, 2024 through April 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
PLACER COUNTY, CA
Auburn, California, United States
Introduction Are you looking to work with a dedicated group of people at a state-of-the-art animal shelter? Click on the video link below to learn more about this amazing career opportunity. Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Department of Health and Human Services - Animal Care Services is currently hiring for an Animal Services Program Coordinator. This is an outstanding opportunity to join Placer County Animal Services and contribute to the continued success of this progressive and innovative organization, while working at the new state-of-the-art animal care facility located in Auburn. The Animal Service Program Coordinator serves as a lead for volunteers working varied schedules; provides information to the public regarding volunteer, retention counseling, and foster care programs; recruits, trains, assigns, and directs the work of volunteer staff; supervises clerical staff; assists with community education outreach programs; helps with social media outreach methods of marketing adoptable animals; assists with rescue outreach and coordination for agreed upon animals in need of rescue placement; and works with the Animal Care Supervisor to carry out animal behavior modification plans for animals needing specialized training and support to improve their adoptability. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, develop, direct, and coordinate the animal services volunteer program and community outreach efforts; recruit, train, assign, and supervise the work of volunteers and clerical staff; assist the Animal Care Supervisor with kennel operations; and perform related work as required. DISTINGUISHING CHARACTERISTICS This single position classification is primarily responsible for providing direction, supervision, and coordination of all volunteer services for Animal Services. This class differs from the Animal Care Supervisor class in that the latter is a full-time supervisor for both technical and clerical staff and has the full range of supervisory responsibilities, while this classification oversees volunteers and special programs and may supervise clerical staff. This class also differs from the Animal Care Attendant class by providing direction and training to volunteers and administration/coordination of special programs, whereas the Animal Care Attendant is focused on the direct care and feeding of animals. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Animal Care Supervisor. May exercise technical and functional supervision over technical staff and direct supervision over clerical staff and volunteers. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Participate in the selection of clerical staff; provide or coordinate clerical staff training; work with employees to correct deficiencies; implement discipline procedures. Plan, prioritize, assign, supervise and review the work of staff involved in providing administrative support. Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities. Recruit, screen, select, and oversee the training and retention of volunteers. Develop and maintain volunteer position descriptions, training materials, procedural guidelines, and the volunteer handbook; train volunteers in program procedures, proper animal handling techniques, shelter and building safety, shelter policies, applicable laws, and customer service techniques for dealing effectively with the public. Direct, supervise, and evaluate the performance of volunteers; monitor, evaluate, and provide feedback to volunteers to assure maximum program coverage and effectiveness; ensure volunteers comply with county and shelter policies and procedures; notify volunteers who are not appropriate for initial or continued service in an assignment. Provide assistance to the Animal Care Supervisor in coordinating a volunteer workforce in the event of an emergency response requiring animal evacuations. Respond to public inquiries and resolve situations that may arise involving programs or volunteers. Establish and maintain effective relationships with community members, non-profit animal rescue groups, local animal control agencies, youth and adult programs, special interest groups, and other organizations to facilitate cooperation and develop programs to benefit the shelter and the community. In conjunction with the Animal Care Supervisor and Animal Care Program Manager, schedule and provide volunteer classes in animal behavior, enrichment, and socialization, including the proper and humane handling and treatment of animals; lead monthly volunteer orientations and quarterly volunteer meetings. Assist with developing and implementing community education outreach programs, including animal behavioral training, animal care, shelter tours, and after adoption support; assist the Animal Care Supervisor with outreach to non-profit animal rescue groups for the placement of special needs animals. Manage and maintain organization of foster program by placing orphaned, pregnant, newborn, injured, sick, and under-socialized animals into private homes for temporary housing; recruit, train, and mentor foster volunteers; oversee organization of all foster programs and materials. May participate in the maintenance of the animal shelter facilities and grounds to ensure a clean, sanitary, and safe condition; cleaning and disinfecting of kennels and cages; feeding, watering, and grooming of animals; and provide first aid to wounded animals as needed. Working with the Animal Care Supervisor, carry out animal behavior modification plans for animals needing specialized training and support to improve their adoptability. Utilize the shelter’s volunteer management software, maintain volunteer records, assignments, training history, attendance records, current schedules, upcoming event recruitments, ongoing volunteer communication, and other pertinent files regarding volunteers. Ensure donated supplies and equipment are distributed based on program/organization priorities. Maintain, update, and develop content for social media platforms. Answer questions and provide accurate information to the public. Build and maintain positive working relationships with co-workers, other County employees, volunteers, veterinarians, other animal groups, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is performed in an animal care facility with indoor and outdoor operations and animal noises and odors. MINIMUM QUALIFICATIONS Experience and Training: It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of experience supervising, coordinating, or directing programs in a public animal control and services setting or animal welfare organization. Volunteer program experience highly desirable. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of leadership, motivation, team building, organization, and conflict resolution. Training concepts including techniques used in developing and conducting training programs and methods of learning. Principles and practices of animal sheltering, evaluation, and placement. Proper animal handling techniques. Methods and tools used in animal care and socializing/training shelter animals. Animal species, types, and breeds. Volunteer programs and services to include volunteer recruitment techniques. Federal, state, and local laws, ordinances, and codes related to the care, keeping, treatment, and impounding of animals. Customer service techniques for dealing with customers, often in a difficult or confrontational situation. English usage, grammar, spelling, vocabulary, and punctuation for both written and oral communications, including report writing and preparing correspondence, policies, and procedures. Standard office procedures, practices, equipment, computers, and software. The proper use of tools and equipment to protect oneself and others from animals. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports, and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; understand, recall, and explain related programs and standard procedures to others. On a continuous basis, sit at desk for long periods of time while preparing reports and other forms of documentation; intermittently walk, stand, bend, squat, climb, kneel, and reach while working in an animal shelter, making field visits, conducting clinics, or making educational presentations or demonstrations; twist to reach equipment surrounding desk or work areas; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to examine and assess conditions and animal behavior; and occasionally lift very heavy weight. Work with the public during tense and emotional situations; calm hostile and emotionally distraught individuals; demonstrate tact, courtesy, patience, and sound judgement. Recruit, select, train, and evaluate staff and volunteers. Develop, implement, evaluate, and recommend improvements to volunteer programs. Develop, conduct and/or coordinate adoption, education, public relations, and outreach efforts and organize community events. Interpret and explain pertinent County and department policies and procedures. Manage a variety of simultaneous work projects and carry them through to successful completion. Determine the appropriate course of action in stressful and/or emergency situations. Communicate clearly and concisely, both orally and in writing. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of work. Prepare a variety of written communications to include reports, policies, and procedures. Maintain accurate records and logs common to animal shelter operation. Work shifts, standby, weekends, and holidays when necessary or as assigned. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/31/2024 5:00:00 PM
May 16, 2024
Full Time
Introduction Are you looking to work with a dedicated group of people at a state-of-the-art animal shelter? Click on the video link below to learn more about this amazing career opportunity. Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Department of Health and Human Services - Animal Care Services is currently hiring for an Animal Services Program Coordinator. This is an outstanding opportunity to join Placer County Animal Services and contribute to the continued success of this progressive and innovative organization, while working at the new state-of-the-art animal care facility located in Auburn. The Animal Service Program Coordinator serves as a lead for volunteers working varied schedules; provides information to the public regarding volunteer, retention counseling, and foster care programs; recruits, trains, assigns, and directs the work of volunteer staff; supervises clerical staff; assists with community education outreach programs; helps with social media outreach methods of marketing adoptable animals; assists with rescue outreach and coordination for agreed upon animals in need of rescue placement; and works with the Animal Care Supervisor to carry out animal behavior modification plans for animals needing specialized training and support to improve their adoptability. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, develop, direct, and coordinate the animal services volunteer program and community outreach efforts; recruit, train, assign, and supervise the work of volunteers and clerical staff; assist the Animal Care Supervisor with kennel operations; and perform related work as required. DISTINGUISHING CHARACTERISTICS This single position classification is primarily responsible for providing direction, supervision, and coordination of all volunteer services for Animal Services. This class differs from the Animal Care Supervisor class in that the latter is a full-time supervisor for both technical and clerical staff and has the full range of supervisory responsibilities, while this classification oversees volunteers and special programs and may supervise clerical staff. This class also differs from the Animal Care Attendant class by providing direction and training to volunteers and administration/coordination of special programs, whereas the Animal Care Attendant is focused on the direct care and feeding of animals. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Animal Care Supervisor. May exercise technical and functional supervision over technical staff and direct supervision over clerical staff and volunteers. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Participate in the selection of clerical staff; provide or coordinate clerical staff training; work with employees to correct deficiencies; implement discipline procedures. Plan, prioritize, assign, supervise and review the work of staff involved in providing administrative support. Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities. Recruit, screen, select, and oversee the training and retention of volunteers. Develop and maintain volunteer position descriptions, training materials, procedural guidelines, and the volunteer handbook; train volunteers in program procedures, proper animal handling techniques, shelter and building safety, shelter policies, applicable laws, and customer service techniques for dealing effectively with the public. Direct, supervise, and evaluate the performance of volunteers; monitor, evaluate, and provide feedback to volunteers to assure maximum program coverage and effectiveness; ensure volunteers comply with county and shelter policies and procedures; notify volunteers who are not appropriate for initial or continued service in an assignment. Provide assistance to the Animal Care Supervisor in coordinating a volunteer workforce in the event of an emergency response requiring animal evacuations. Respond to public inquiries and resolve situations that may arise involving programs or volunteers. Establish and maintain effective relationships with community members, non-profit animal rescue groups, local animal control agencies, youth and adult programs, special interest groups, and other organizations to facilitate cooperation and develop programs to benefit the shelter and the community. In conjunction with the Animal Care Supervisor and Animal Care Program Manager, schedule and provide volunteer classes in animal behavior, enrichment, and socialization, including the proper and humane handling and treatment of animals; lead monthly volunteer orientations and quarterly volunteer meetings. Assist with developing and implementing community education outreach programs, including animal behavioral training, animal care, shelter tours, and after adoption support; assist the Animal Care Supervisor with outreach to non-profit animal rescue groups for the placement of special needs animals. Manage and maintain organization of foster program by placing orphaned, pregnant, newborn, injured, sick, and under-socialized animals into private homes for temporary housing; recruit, train, and mentor foster volunteers; oversee organization of all foster programs and materials. May participate in the maintenance of the animal shelter facilities and grounds to ensure a clean, sanitary, and safe condition; cleaning and disinfecting of kennels and cages; feeding, watering, and grooming of animals; and provide first aid to wounded animals as needed. Working with the Animal Care Supervisor, carry out animal behavior modification plans for animals needing specialized training and support to improve their adoptability. Utilize the shelter’s volunteer management software, maintain volunteer records, assignments, training history, attendance records, current schedules, upcoming event recruitments, ongoing volunteer communication, and other pertinent files regarding volunteers. Ensure donated supplies and equipment are distributed based on program/organization priorities. Maintain, update, and develop content for social media platforms. Answer questions and provide accurate information to the public. Build and maintain positive working relationships with co-workers, other County employees, volunteers, veterinarians, other animal groups, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is performed in an animal care facility with indoor and outdoor operations and animal noises and odors. MINIMUM QUALIFICATIONS Experience and Training: It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of experience supervising, coordinating, or directing programs in a public animal control and services setting or animal welfare organization. Volunteer program experience highly desirable. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of leadership, motivation, team building, organization, and conflict resolution. Training concepts including techniques used in developing and conducting training programs and methods of learning. Principles and practices of animal sheltering, evaluation, and placement. Proper animal handling techniques. Methods and tools used in animal care and socializing/training shelter animals. Animal species, types, and breeds. Volunteer programs and services to include volunteer recruitment techniques. Federal, state, and local laws, ordinances, and codes related to the care, keeping, treatment, and impounding of animals. Customer service techniques for dealing with customers, often in a difficult or confrontational situation. English usage, grammar, spelling, vocabulary, and punctuation for both written and oral communications, including report writing and preparing correspondence, policies, and procedures. Standard office procedures, practices, equipment, computers, and software. The proper use of tools and equipment to protect oneself and others from animals. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports, and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; understand, recall, and explain related programs and standard procedures to others. On a continuous basis, sit at desk for long periods of time while preparing reports and other forms of documentation; intermittently walk, stand, bend, squat, climb, kneel, and reach while working in an animal shelter, making field visits, conducting clinics, or making educational presentations or demonstrations; twist to reach equipment surrounding desk or work areas; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to examine and assess conditions and animal behavior; and occasionally lift very heavy weight. Work with the public during tense and emotional situations; calm hostile and emotionally distraught individuals; demonstrate tact, courtesy, patience, and sound judgement. Recruit, select, train, and evaluate staff and volunteers. Develop, implement, evaluate, and recommend improvements to volunteer programs. Develop, conduct and/or coordinate adoption, education, public relations, and outreach efforts and organize community events. Interpret and explain pertinent County and department policies and procedures. Manage a variety of simultaneous work projects and carry them through to successful completion. Determine the appropriate course of action in stressful and/or emergency situations. Communicate clearly and concisely, both orally and in writing. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of work. Prepare a variety of written communications to include reports, policies, and procedures. Maintain accurate records and logs common to animal shelter operation. Work shifts, standby, weekends, and holidays when necessary or as assigned. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/31/2024 5:00:00 PM
California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
CLASSIFICATION TITLE: Administrator I FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $5,834 - $7,084 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $3,938 - $11,703 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION , applications must be received by May 16, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: Under the administrative direction of the Chief Diversity Officer & Special Assistant to the President, the NAGPRA/CalNAGPRA Repatriation Coordinator oversees the university's compliance with federal and state legislation, specifically the Native American Graves Protection and Repatriation Act of 1990 (NAGPRA) and California Assembly Bills 275 and 389. Compliance with AB 275 and 389 entails a comprehensive multi-phase process involving inventory management, consultation with tribal entities, correspondence, site visitation, and ultimately the repatriation of curated collections to Native American tribes. CSUB is dedicated to fostering a collaborative relationship with Native American Tribes to ensure the respectful and efficient repatriation of Ancestors and their cultural items. The NAGPRA/CalNAGPRA Repatriation Coordinator serves as a pivotal team member within the Division of Equity, Inclusion, and Compliance within the Office of the President, advocating for the ethical and legal repatriation of Native American human remains and cultural artifacts. DUTIES & RESPONSIBILITIES: NAGPRA/CalNAGPRA Compliance Oversight Ensure the university is compliant with all aspects of NAGPRA, Cal NAGPRA, CSU/campus policy, as well as any other guiding policy and practices. Assist with developing and implementing repatriation policies and procedures, regularly auditing practices to uphold federal and state repatriation laws. Collaborate closely with Chief Diversity Officer & Special Assistant to the President to interpret and apply relevant legislation, ensuring adherence to all regulatory requirements. Manage and secure storage and cataloging of repatriation-related documentation and artifacts, maintaining confidentiality and integrity of records. Prepare and provide updates and routine and ad hoc reports for the President, Chief Diversity Officer and campus leadership on progress, successes, and barriers to support program goals, transparency, and compliance; and the California State University and external entities as may be necessary. Develop and maintain proper documentation of correspondence, consultations, loans, transfers, federal and state notices, inventories, summaries, and determinations regarding cultural affiliation, repatriation, or disposition. Develop and maintain the CSUB NAGPRA website, ensuring accurate and up to date information. Work closely with the CSU NAGPRA Campus Coordinators Group and CSU Systemwide NAGPRA/CalNAGPRA Coordinator. Repatriation Coordination Serve as the primary point of contact and liaison for Native American tribes seeking repatriation of ancestral remains and cultural items. Facilitate consultations and negotiations between CSUB and tribal representatives, ensuring respectful and transparent communication throughout the repatriation process. Coordinate comprehensive inventory and documentation of repatriation requests, including artifact descriptions, provenance data, and tribal affiliations. Oversee logistical aspects of repatriation efforts, including artifact transfer, transport arrangements, and compliance with legal and cultural protocols. Develop and maintain relationships with tribal representatives, fostering trust and collaboration to facilitate successful repatriation outcomes. Native American Tribe Consultation & Outreach Develop and implement a robust outreach and consultation program to proactively engage Native American communities in NAGPRA and CalNAGPRA processes and develop relationships that acknowledge and respect Tribes’ sovereignty, cultural protocols, and cultural and religious practices and knowledge. Represent CSUB at meetings with Tribal government officials and representatives to coordinate compliance, address tribal concerns, and when possible, negotiate culturally responsive resolutions. Manage travel grants and campus visit-related costs for Tribal members and seek funding for assisting Tribes with repatriation, as needed. Create a respectful system for Tribal communities to access and visit their cultural items. Cultivate strong, culturally respectful relationships with Native American communities through ongoing engagement and dialogue. Organize and facilitate educational programs and outreach activities to raise awareness of NAGPRA and the significance of repatriation efforts. Advocate for ethical treatment and repatriation of Native American human remains and cultural items, emphasizing the importance of cultural sensitivity and preservation. Engage in interdisciplinary collaborations with academic departments and museum professionals to advance cultural sensitivity initiatives and promote best practices in repatriation processes. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE- Equivalent to a Bachelor’s degree from an accredited four-year college or university in Anthropology, Archeology, Native American Studites, Museum Studies, Law, or related field. At least two (2) years of professional experience demonstrating an understanding of federal and state Native American Graves Protection and Repatriation Act (NAGPRA and CalNAGPRA) regulations. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) Regular and reliable attendance is required. Knowledge of Native American Tribal protocols, cultures, histories, sovereignty, and governments relations, particularly for California Native Nations. Ability to navigate highly sensitive and confidential issues and to act with a high degree of cultural sensitivity. Knowledge of procedures for compliance with the Federal Native American Graves Protection and Repatriation Act (NAGPRA- 25 U.S.C. §§ 3001-13) and its accompanying regulations (43 C.F.R. §§ I0.1-.17) as well as relevant State legislation including CalNAGPRA (AB978) and its amendments (i.e., AB275, AB389). Knowledge of Federally Recognized Tribes, Non-Federally Recognized Tribes, and California Recognized Tribes. Highly skilled communication and interpersonal skills to interact with a diverse group of individuals to secure and/or provide information to clarify situations and resolve problems. Ability to work effectively with Native American communities, including engaging in genuine tribal consultation and recognition of Tribal sovereignty. Ability to interpret archival data (e.g., archaeological field notes) to determine presence of burials and cultural items as defined under NAGPRA. Ability to effectively represent and coordinate organizational strategy and administrative initiatives with campus senior level management, Chancellor’s Office, and external contacts. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. PREFERRED QUALIFICATIONS: Master’s degree in Anthropology, Native American Studies, Museum Studies, or related field. Extensive knowledge of federal and state NAGPRA and CalNAGPRA regulations and best practices. Experience working with Native American tribes, preferably with California Native American tribes, and communities on repatriation issues. Experience coordinating repatriation work. Experience analyzing, evaluating, developing and/or improving upon administrative policies, procedures, practices, and programs. Knowledge and understanding of CSU system policies and procedures. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited : The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. CONFLICT OF INTEREST: A “designated position” in the CSU’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 03, 2024
CLASSIFICATION TITLE: Administrator I FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $5,834 - $7,084 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $3,938 - $11,703 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION , applications must be received by May 16, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: Under the administrative direction of the Chief Diversity Officer & Special Assistant to the President, the NAGPRA/CalNAGPRA Repatriation Coordinator oversees the university's compliance with federal and state legislation, specifically the Native American Graves Protection and Repatriation Act of 1990 (NAGPRA) and California Assembly Bills 275 and 389. Compliance with AB 275 and 389 entails a comprehensive multi-phase process involving inventory management, consultation with tribal entities, correspondence, site visitation, and ultimately the repatriation of curated collections to Native American tribes. CSUB is dedicated to fostering a collaborative relationship with Native American Tribes to ensure the respectful and efficient repatriation of Ancestors and their cultural items. The NAGPRA/CalNAGPRA Repatriation Coordinator serves as a pivotal team member within the Division of Equity, Inclusion, and Compliance within the Office of the President, advocating for the ethical and legal repatriation of Native American human remains and cultural artifacts. DUTIES & RESPONSIBILITIES: NAGPRA/CalNAGPRA Compliance Oversight Ensure the university is compliant with all aspects of NAGPRA, Cal NAGPRA, CSU/campus policy, as well as any other guiding policy and practices. Assist with developing and implementing repatriation policies and procedures, regularly auditing practices to uphold federal and state repatriation laws. Collaborate closely with Chief Diversity Officer & Special Assistant to the President to interpret and apply relevant legislation, ensuring adherence to all regulatory requirements. Manage and secure storage and cataloging of repatriation-related documentation and artifacts, maintaining confidentiality and integrity of records. Prepare and provide updates and routine and ad hoc reports for the President, Chief Diversity Officer and campus leadership on progress, successes, and barriers to support program goals, transparency, and compliance; and the California State University and external entities as may be necessary. Develop and maintain proper documentation of correspondence, consultations, loans, transfers, federal and state notices, inventories, summaries, and determinations regarding cultural affiliation, repatriation, or disposition. Develop and maintain the CSUB NAGPRA website, ensuring accurate and up to date information. Work closely with the CSU NAGPRA Campus Coordinators Group and CSU Systemwide NAGPRA/CalNAGPRA Coordinator. Repatriation Coordination Serve as the primary point of contact and liaison for Native American tribes seeking repatriation of ancestral remains and cultural items. Facilitate consultations and negotiations between CSUB and tribal representatives, ensuring respectful and transparent communication throughout the repatriation process. Coordinate comprehensive inventory and documentation of repatriation requests, including artifact descriptions, provenance data, and tribal affiliations. Oversee logistical aspects of repatriation efforts, including artifact transfer, transport arrangements, and compliance with legal and cultural protocols. Develop and maintain relationships with tribal representatives, fostering trust and collaboration to facilitate successful repatriation outcomes. Native American Tribe Consultation & Outreach Develop and implement a robust outreach and consultation program to proactively engage Native American communities in NAGPRA and CalNAGPRA processes and develop relationships that acknowledge and respect Tribes’ sovereignty, cultural protocols, and cultural and religious practices and knowledge. Represent CSUB at meetings with Tribal government officials and representatives to coordinate compliance, address tribal concerns, and when possible, negotiate culturally responsive resolutions. Manage travel grants and campus visit-related costs for Tribal members and seek funding for assisting Tribes with repatriation, as needed. Create a respectful system for Tribal communities to access and visit their cultural items. Cultivate strong, culturally respectful relationships with Native American communities through ongoing engagement and dialogue. Organize and facilitate educational programs and outreach activities to raise awareness of NAGPRA and the significance of repatriation efforts. Advocate for ethical treatment and repatriation of Native American human remains and cultural items, emphasizing the importance of cultural sensitivity and preservation. Engage in interdisciplinary collaborations with academic departments and museum professionals to advance cultural sensitivity initiatives and promote best practices in repatriation processes. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE- Equivalent to a Bachelor’s degree from an accredited four-year college or university in Anthropology, Archeology, Native American Studites, Museum Studies, Law, or related field. At least two (2) years of professional experience demonstrating an understanding of federal and state Native American Graves Protection and Repatriation Act (NAGPRA and CalNAGPRA) regulations. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) Regular and reliable attendance is required. Knowledge of Native American Tribal protocols, cultures, histories, sovereignty, and governments relations, particularly for California Native Nations. Ability to navigate highly sensitive and confidential issues and to act with a high degree of cultural sensitivity. Knowledge of procedures for compliance with the Federal Native American Graves Protection and Repatriation Act (NAGPRA- 25 U.S.C. §§ 3001-13) and its accompanying regulations (43 C.F.R. §§ I0.1-.17) as well as relevant State legislation including CalNAGPRA (AB978) and its amendments (i.e., AB275, AB389). Knowledge of Federally Recognized Tribes, Non-Federally Recognized Tribes, and California Recognized Tribes. Highly skilled communication and interpersonal skills to interact with a diverse group of individuals to secure and/or provide information to clarify situations and resolve problems. Ability to work effectively with Native American communities, including engaging in genuine tribal consultation and recognition of Tribal sovereignty. Ability to interpret archival data (e.g., archaeological field notes) to determine presence of burials and cultural items as defined under NAGPRA. Ability to effectively represent and coordinate organizational strategy and administrative initiatives with campus senior level management, Chancellor’s Office, and external contacts. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. PREFERRED QUALIFICATIONS: Master’s degree in Anthropology, Native American Studies, Museum Studies, or related field. Extensive knowledge of federal and state NAGPRA and CalNAGPRA regulations and best practices. Experience working with Native American tribes, preferably with California Native American tribes, and communities on repatriation issues. Experience coordinating repatriation work. Experience analyzing, evaluating, developing and/or improving upon administrative policies, procedures, practices, and programs. Knowledge and understanding of CSU system policies and procedures. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited : The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. CONFLICT OF INTEREST: A “designated position” in the CSU’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Fremont, CA
Fremont, California, United States
Description The City of Fremont's Human Services Department is recruiting for Senior Program Coordinator VIEW OUR RECRUITMENT BROCHURE The Department The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships; engaging with and building the capacity of the community to do its own problem- solving; and leveraging financial and volunteer resources. The Department’s nationally and internationally recognized programs support thousands of residents throughout their life course, from infants to elders. The department offers a hybrid working environment which is friendly, supportive, collegial and, where staff of many disciplines come together to problem solve, compassionately assist those in need, learn together and share successes. The Aging and Family Services Division (AFS) of HSD specifically supports older residents and their caregivers to live active, healthy lives in the Tri-City community. With input from local, older adults (age 55 years+) as our guide, the AFS team strives to provide a continuum of supportive services that range from health promotion activities to home-based end of life care. AFS has a Senior InfoLine (phone and email) that is answered in 4 languages (Farsi, English, Spanish and Chinese) that is often an entry point. As an older adult or their caregiver’s situation changes, they seamlessly have access to a continuum of programs that include counseling and emotional support; care coordination and resource assistance; specialized family caregiver support and education. Many of these supportive services are provided in the resident’s home. We also provide regular expert clinical consultation, supervision, opportunities for self-reflection, and team building, fostering a culture of empathy, inclusivity, humility, and respect. First Review of Applications The first review of applications is May 6, 2024, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. _______________________________________________________________________________ Senior Program Coordinator Class Specification Definition Under general supervision, the Senior Program Coordinator plans, implements, manages and evaluates community programs in the Human Services Department. Class Characteristics This classification is characterized by having principal responsibility for development and delivery of programs in support of a variety of senior and family support services provided through the Human Services Department. Incumbents often carry a client caseload. Incumbents act as the primary community contact point for programs. Assignments and objectives are generally outlined; work is performed with a high degree of independence. This position is distinguished from the Program Coordinator by its responsibility for managing established programs that have been identified as a priority of the department, and for supervision and training of a significant number of staff assigned to the programs. Essential Functions Position exists in a variety of departments. Not all functions are essential in all departments depending on department needs. • Administers one or more established program areas. • Assumes direct responsibility for program design and implementation. • Authorizes modifications to existing programs and develops proposals for new programs. • Oversees day-to-day program operations. • Assigns and monitors the work of individuals who lead support groups and counsel with clients. • Completes intake evaluations, utilization reviews and client summaries. • Develops and presents training programs. • Conducts meetings with community groups, employers, service providers and/or members of the community. • Serves as liaison to citizen advisory bodies. • Prepares and monitors program budgets. • Researches potential grant opportunities and writes grant proposals. • Develops and implements program market strategies including print media and public events. • Coordinates programs with community service providers. • Performs outreach/public speaking activities to promote program(s) in the community. • Develops and maintains strong working relationships with City departments, hospitals, health care professionals, family services providers and the community-at-large. • Maintains program documentation. • Prepares written and statistical reports. • Supervises substantial numbers of service and/or clerical staff, interns and volunteers. • Participates in meetings as required. In addition to the above, incumbents assigned to the Infant-Toddler Program perform the following essential functions: • Receives and reviews requests for services. • Conducts intake evaluations to determine type and severity of problems. • Determines counseling objectives. • Establishes diagnostic and treatment plans. • Interviews clients, relatives and other involved persons to evaluate clients' needs and assess clients' condition. • Observes client behavior and modifies treatment plan to incorporate new information and changing perceptions. • Coordinates plan with staff, other agencies, institutions, private practitioners and law enforcement personnel. • Performs individual, family and group counseling to enhance mental and emotional health, level of social functioning and independent living for children, adolescents, adults and older adults using a variety of therapeutic and counseling techniques. • Refers clients to available therapeutic, social service, educational and medical resources when appropriate. • Conducts crisis intervention as necessary. • Provides case management services to clients. • Opens cases and establishes and maintains case files. • Explains treatment facility procedures and clients' rights and responsibilities. • Prepares correspondence and reports on client histories, treatment progress and other matters related to case treatment. Marginal Functions • Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: The techniques and methodology of educational and social service program design, development, and administration; manual and automated record keeping systems; needs assessment and program evaluation practices and techniques; local and/or regional resources available to meet the needs of the targeted population; the principles and practices of program administration and budgeting; cost center budgeting; practices and techniques used to hire and train staff and volunteers; practices of supervision; program marketing and public relations techniques; the preparation of written and verbal reports. Ability to: Conduct needs assessments, surveys and focus groups in order to plan for community's needs; develop, plan, organize, and implement programs; gather data and report customer satisfaction feedback; determine and implement the appropriate course of action in emergency or stressful situations; develop and maintain effective working relationships with other staff, agencies, service providers, and institutions; participate in the development and implementation of operational policies and procedures; assist staff, interns and volunteers in establishing effective relationships with clients from a variety of socioeconomic and ethnic backgrounds and age groups; evaluate staff effectiveness and prepare performance appraisals; work independently; prepare concise narrative and statistical reports and evaluations, using appropriate word processing and spreadsheet technology; communicate effectively both verbally and in writing. In addition to the above, incumbents assigned to the Infant-Toddler Program must have the knowledge, skills and abilities to provide mental health treatment and clinical case management. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience that has provided the knowledge and skills necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and skills would be: Education and/or experience equivalent to graduation from an accredited college or university with a Master's degree in recreation, social services, or a related field and two (2) years of experience in developing programs and providing services for youth, elderly, or families. Two years of supervisory experience is desirable. In addition, the position in Infant-Toddler Programs requires one of the following licenses from the State of California: Licensed Clinical Social Worker (LCSW), licensed psychologist, or Marriage and Family Therapist (MFT). Licenses/Certificates/Special Requirements Position incumbents may be required to work other than normal office hours. This position requires the ability to travel independently within and outside of the City limits to fulfill assigned duties and responsibilities. Physical and Environmental Demands Rare = 66% Sitting: Constant Walking: Occasional Standing: Occasional Bending (neck): Frequent Bending (waist): Rare Squatting: Rare Climbing: Rare Kneeling: Rare Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Occasional Twisting (waist): Never Grasp - light (dominant hand): Occasional Grasp - light (non-dominant): Occasional Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Occasional Fine manipulation (non-dominant): Occasional Reach - at/below shoulder: Occasional Reach - above shoulder level: Rare Push/pull: Up to 10 lbs. Rare - setting up conference rooms 11 to 25 lbs. Rare - setting up conference rooms 26 to 50 lbs. Rare - setting up conference rooms 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works outdoors only when traveling to home visits and to meetings. Works indoors using computer monitor, works around others, works alone, works with others. Class Code: 7540 FLSA: Non-exempt EEOC Code: 3 Barg. Unit: CFEA Probation: 12 months Rev.: 11/15 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary Closing Date/Time: Continuous
Apr 18, 2024
Full Time
Description The City of Fremont's Human Services Department is recruiting for Senior Program Coordinator VIEW OUR RECRUITMENT BROCHURE The Department The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships; engaging with and building the capacity of the community to do its own problem- solving; and leveraging financial and volunteer resources. The Department’s nationally and internationally recognized programs support thousands of residents throughout their life course, from infants to elders. The department offers a hybrid working environment which is friendly, supportive, collegial and, where staff of many disciplines come together to problem solve, compassionately assist those in need, learn together and share successes. The Aging and Family Services Division (AFS) of HSD specifically supports older residents and their caregivers to live active, healthy lives in the Tri-City community. With input from local, older adults (age 55 years+) as our guide, the AFS team strives to provide a continuum of supportive services that range from health promotion activities to home-based end of life care. AFS has a Senior InfoLine (phone and email) that is answered in 4 languages (Farsi, English, Spanish and Chinese) that is often an entry point. As an older adult or their caregiver’s situation changes, they seamlessly have access to a continuum of programs that include counseling and emotional support; care coordination and resource assistance; specialized family caregiver support and education. Many of these supportive services are provided in the resident’s home. We also provide regular expert clinical consultation, supervision, opportunities for self-reflection, and team building, fostering a culture of empathy, inclusivity, humility, and respect. First Review of Applications The first review of applications is May 6, 2024, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. _______________________________________________________________________________ Senior Program Coordinator Class Specification Definition Under general supervision, the Senior Program Coordinator plans, implements, manages and evaluates community programs in the Human Services Department. Class Characteristics This classification is characterized by having principal responsibility for development and delivery of programs in support of a variety of senior and family support services provided through the Human Services Department. Incumbents often carry a client caseload. Incumbents act as the primary community contact point for programs. Assignments and objectives are generally outlined; work is performed with a high degree of independence. This position is distinguished from the Program Coordinator by its responsibility for managing established programs that have been identified as a priority of the department, and for supervision and training of a significant number of staff assigned to the programs. Essential Functions Position exists in a variety of departments. Not all functions are essential in all departments depending on department needs. • Administers one or more established program areas. • Assumes direct responsibility for program design and implementation. • Authorizes modifications to existing programs and develops proposals for new programs. • Oversees day-to-day program operations. • Assigns and monitors the work of individuals who lead support groups and counsel with clients. • Completes intake evaluations, utilization reviews and client summaries. • Develops and presents training programs. • Conducts meetings with community groups, employers, service providers and/or members of the community. • Serves as liaison to citizen advisory bodies. • Prepares and monitors program budgets. • Researches potential grant opportunities and writes grant proposals. • Develops and implements program market strategies including print media and public events. • Coordinates programs with community service providers. • Performs outreach/public speaking activities to promote program(s) in the community. • Develops and maintains strong working relationships with City departments, hospitals, health care professionals, family services providers and the community-at-large. • Maintains program documentation. • Prepares written and statistical reports. • Supervises substantial numbers of service and/or clerical staff, interns and volunteers. • Participates in meetings as required. In addition to the above, incumbents assigned to the Infant-Toddler Program perform the following essential functions: • Receives and reviews requests for services. • Conducts intake evaluations to determine type and severity of problems. • Determines counseling objectives. • Establishes diagnostic and treatment plans. • Interviews clients, relatives and other involved persons to evaluate clients' needs and assess clients' condition. • Observes client behavior and modifies treatment plan to incorporate new information and changing perceptions. • Coordinates plan with staff, other agencies, institutions, private practitioners and law enforcement personnel. • Performs individual, family and group counseling to enhance mental and emotional health, level of social functioning and independent living for children, adolescents, adults and older adults using a variety of therapeutic and counseling techniques. • Refers clients to available therapeutic, social service, educational and medical resources when appropriate. • Conducts crisis intervention as necessary. • Provides case management services to clients. • Opens cases and establishes and maintains case files. • Explains treatment facility procedures and clients' rights and responsibilities. • Prepares correspondence and reports on client histories, treatment progress and other matters related to case treatment. Marginal Functions • Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: The techniques and methodology of educational and social service program design, development, and administration; manual and automated record keeping systems; needs assessment and program evaluation practices and techniques; local and/or regional resources available to meet the needs of the targeted population; the principles and practices of program administration and budgeting; cost center budgeting; practices and techniques used to hire and train staff and volunteers; practices of supervision; program marketing and public relations techniques; the preparation of written and verbal reports. Ability to: Conduct needs assessments, surveys and focus groups in order to plan for community's needs; develop, plan, organize, and implement programs; gather data and report customer satisfaction feedback; determine and implement the appropriate course of action in emergency or stressful situations; develop and maintain effective working relationships with other staff, agencies, service providers, and institutions; participate in the development and implementation of operational policies and procedures; assist staff, interns and volunteers in establishing effective relationships with clients from a variety of socioeconomic and ethnic backgrounds and age groups; evaluate staff effectiveness and prepare performance appraisals; work independently; prepare concise narrative and statistical reports and evaluations, using appropriate word processing and spreadsheet technology; communicate effectively both verbally and in writing. In addition to the above, incumbents assigned to the Infant-Toddler Program must have the knowledge, skills and abilities to provide mental health treatment and clinical case management. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience that has provided the knowledge and skills necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and skills would be: Education and/or experience equivalent to graduation from an accredited college or university with a Master's degree in recreation, social services, or a related field and two (2) years of experience in developing programs and providing services for youth, elderly, or families. Two years of supervisory experience is desirable. In addition, the position in Infant-Toddler Programs requires one of the following licenses from the State of California: Licensed Clinical Social Worker (LCSW), licensed psychologist, or Marriage and Family Therapist (MFT). Licenses/Certificates/Special Requirements Position incumbents may be required to work other than normal office hours. This position requires the ability to travel independently within and outside of the City limits to fulfill assigned duties and responsibilities. Physical and Environmental Demands Rare = 66% Sitting: Constant Walking: Occasional Standing: Occasional Bending (neck): Frequent Bending (waist): Rare Squatting: Rare Climbing: Rare Kneeling: Rare Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Occasional Twisting (waist): Never Grasp - light (dominant hand): Occasional Grasp - light (non-dominant): Occasional Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Occasional Fine manipulation (non-dominant): Occasional Reach - at/below shoulder: Occasional Reach - above shoulder level: Rare Push/pull: Up to 10 lbs. Rare - setting up conference rooms 11 to 25 lbs. Rare - setting up conference rooms 26 to 50 lbs. Rare - setting up conference rooms 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works outdoors only when traveling to home visits and to meetings. Works indoors using computer monitor, works around others, works alone, works with others. Class Code: 7540 FLSA: Non-exempt EEOC Code: 3 Barg. Unit: CFEA Probation: 12 months Rev.: 11/15 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Online Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Financial Aid Counseling but works independently to provide a variety of coordinating and advising services in support of the Financial Aid and Scholarships Office. The incumbent performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent will maintain a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, the incumbent maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The incumbent will collect accurate financial aid documentation and perform verification in order to award aid to our online student population. The incumbent will be responsible to provide financial aid counseling for prospective and continuing students. The Online Programs Coordinator and Financial Aid Counselor is responsible for serving as the point of contact for SJSU Online Enrollment Counselors and for the evaluation and verification of aid prospective and applicant online learners. Key Responsibilities Coordinate the online Programs supported by the Financial Aid Office (SJSU Online, and Accelerated Programs with a special session fee structure) Verification and award coordination of financial aid awarded for students enrolled in SJSU Online program Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Communicates effectively with students regarding their on-line checklist items and their individual status in the Financial Aid application. Explains the applicant process award cycle and answers questions related to Financial Aid and Scholarship award process at San Jose State University and communicates to students and parents Assists students at the front counter answering questions during drop-in hours and provides phone coverage. Explains to students and parents the various documents, such as tax transcripts and verification forms that may be requested by FASO to complete the application process Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Ability to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President Knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Ability to compose and appropriately format correspondence and reports Knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews; ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to perform accurately in a detail-oriented environment and handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Excellent oral and written communication skills Ability to advise students individually and in groups on routine matters where required Excellent customer service and public relations skills Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five years (5) of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and understanding of Return to Title IV (R2T4) and its effect on the online population Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years of experience of presenting to students/families through in-person or virtual means Experience with online document retrieval system (On-Base) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 22, 2024 through April 8, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 23, 2024
Job Summary The Online Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Financial Aid Counseling but works independently to provide a variety of coordinating and advising services in support of the Financial Aid and Scholarships Office. The incumbent performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent will maintain a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, the incumbent maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The incumbent will collect accurate financial aid documentation and perform verification in order to award aid to our online student population. The incumbent will be responsible to provide financial aid counseling for prospective and continuing students. The Online Programs Coordinator and Financial Aid Counselor is responsible for serving as the point of contact for SJSU Online Enrollment Counselors and for the evaluation and verification of aid prospective and applicant online learners. Key Responsibilities Coordinate the online Programs supported by the Financial Aid Office (SJSU Online, and Accelerated Programs with a special session fee structure) Verification and award coordination of financial aid awarded for students enrolled in SJSU Online program Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Communicates effectively with students regarding their on-line checklist items and their individual status in the Financial Aid application. Explains the applicant process award cycle and answers questions related to Financial Aid and Scholarship award process at San Jose State University and communicates to students and parents Assists students at the front counter answering questions during drop-in hours and provides phone coverage. Explains to students and parents the various documents, such as tax transcripts and verification forms that may be requested by FASO to complete the application process Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Ability to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President Knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Ability to compose and appropriately format correspondence and reports Knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews; ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to perform accurately in a detail-oriented environment and handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Excellent oral and written communication skills Ability to advise students individually and in groups on routine matters where required Excellent customer service and public relations skills Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five years (5) of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and understanding of Return to Title IV (R2T4) and its effect on the online population Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years of experience of presenting to students/families through in-person or virtual means Experience with online document retrieval system (On-Base) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 22, 2024 through April 8, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Special Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Counseling and Advising, but works independently to provide a variety of coordinating and advising services in support of the Financial Aid Counseling Unit. Performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent is responsible for maintaining a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The Special Programs Coordinator and Financial Aid Counselor will develop and maintain accurate and transparent financial aid documentation and work flow in order to maintain levels of productivity and quality of financial aid counseling for prospective and continuing students. Key Responsibilities Coordinate a variety of Special Programs supported by the Financial Aid Office (Study Abroad, Summer Faculty Led Programs, and Accelerated Programs with a special session fee structure) Coordination of financial aid awarded for students enrolled in program of studies. (Pell Credential awarding, Cross-Enrollment, Summer-Start Programs, and Fee Waivers/Vocational Rehab payments). Awarding of aid for specialized grants for students in Doctorate Programs, and MBA programs Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Run necessary queries to identify students to determine the amount of aid to return for those who withdraw or drop classes Utilize the PeopleSoft Module to determine the amount of aid to be charged and adjust/return the Title IV aid as necessary Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Provide counseling to students and campus organizations to educate on budgeting and financial literacy topics thru all media - zoom/in-person/group presentations Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally. Strong oral and written communication skills Must possess excellent customer service and public relations skills Working knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Demonstrated experience with the Federal and State Grant Programs in a Higher Education setting - reconciliation of funds, processing issues, and experience with outside entities in relation to the administration of the programs Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Thorough knowledge of English grammar, business writing, punctuation and spelling Ability to compose and appropriately format correspondence and reports Working knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews Ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five (5) years of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and processing R2T4, etc. Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years’ experience of presenting to students/families thru in-person or virtual means Experience with online document retrieval system (OnBase) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,732/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 20, 2024 through April 3, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 21, 2024
Job Summary The Special Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Counseling and Advising, but works independently to provide a variety of coordinating and advising services in support of the Financial Aid Counseling Unit. Performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent is responsible for maintaining a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The Special Programs Coordinator and Financial Aid Counselor will develop and maintain accurate and transparent financial aid documentation and work flow in order to maintain levels of productivity and quality of financial aid counseling for prospective and continuing students. Key Responsibilities Coordinate a variety of Special Programs supported by the Financial Aid Office (Study Abroad, Summer Faculty Led Programs, and Accelerated Programs with a special session fee structure) Coordination of financial aid awarded for students enrolled in program of studies. (Pell Credential awarding, Cross-Enrollment, Summer-Start Programs, and Fee Waivers/Vocational Rehab payments). Awarding of aid for specialized grants for students in Doctorate Programs, and MBA programs Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Run necessary queries to identify students to determine the amount of aid to return for those who withdraw or drop classes Utilize the PeopleSoft Module to determine the amount of aid to be charged and adjust/return the Title IV aid as necessary Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Provide counseling to students and campus organizations to educate on budgeting and financial literacy topics thru all media - zoom/in-person/group presentations Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally. Strong oral and written communication skills Must possess excellent customer service and public relations skills Working knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Demonstrated experience with the Federal and State Grant Programs in a Higher Education setting - reconciliation of funds, processing issues, and experience with outside entities in relation to the administration of the programs Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Thorough knowledge of English grammar, business writing, punctuation and spelling Ability to compose and appropriately format correspondence and reports Working knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews Ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five (5) years of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and processing R2T4, etc. Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years’ experience of presenting to students/families thru in-person or virtual means Experience with online document retrieval system (OnBase) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,732/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 20, 2024 through April 3, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. This is a part-time vacancy with the Santa Ana Police Department. The incumbent(s) may work up to 20 hours per week. Work schedule is to be determined. At this time, there is one vacancy but this number is subject to change. Bilingual pay is an additional $1.01/hr. This recruitment is open until further notice and can close at any time and without notice. Essential Functions Include But Are Not Limited To Under general direction, the Program Coordinator will plan, coordinate and implement educational and recreational activities including: tutoring, sports, games, mini-excursions, competitive activities, contests, seminars, and special events; compile program/activity descriptions; maintain inventory of supplies and materials; collect and submit participant rosters, attendance sheets, registration forms, monthly statistical reports and other program data; instruct staff, tutors and/or volunteers in the implementation of programs and activities; monitor and evaluate daily activities and make recommendations for improvement; refer staff, volunteers and participants to program administration for recognition of achievements or for disciplinary action; provide general center support, driving and perform other related duties as assigned. Participate cooperatively in work team activities; answer telephone and provide customer assistance over the telephone or in person; maintain a clean and safe work environment conducive to studying and learning; make presentations to members of the community; perform other related duties as assigned. Minimum Qualifications Education and experience equivalent to graduation from high school. At least 6 months of any equivalent combination of training and experience in education and/or recreation, or related work, which provides the desirable knowledge, skills and abilities associated with the position. Possession and retention of a valid California Class C driver's license is a condition of employment. Bilingual fluency in English and Spanish is also required. DESIRABLE KNOWLEDGE AND ABILITIES Knowledge of : Indoor/outdoor activities, sports, and outdoor recreation; event planning. Experience in fitness training, baseball and softball is highly desirable. Ability to : Work in a team environment and as an individual, work outside in all weather conditions, communicate effectively in English and Spanish, using proper grammar and spelling, both verbally and in writing; operate current office software and equipment and educational software applications; work with large groups of all ages. Special Requirement : Must be willing and able to work irregular hours, including weekends and evenings on an occasional basis; must be able to lift, push, and carry up to 20 lbs. Selection Process For additional information on the Santa Ana Police Athletic & Activity League, please click on the link below: All applicants are required to complete and submit a City application form and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of an original application. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . The Police Department Human Resources Division will review the applications and those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring department. Prior to appointment, a thorough background investigation and medical exam will be conducted. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
Mar 28, 2024
Part Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. This is a part-time vacancy with the Santa Ana Police Department. The incumbent(s) may work up to 20 hours per week. Work schedule is to be determined. At this time, there is one vacancy but this number is subject to change. Bilingual pay is an additional $1.01/hr. This recruitment is open until further notice and can close at any time and without notice. Essential Functions Include But Are Not Limited To Under general direction, the Program Coordinator will plan, coordinate and implement educational and recreational activities including: tutoring, sports, games, mini-excursions, competitive activities, contests, seminars, and special events; compile program/activity descriptions; maintain inventory of supplies and materials; collect and submit participant rosters, attendance sheets, registration forms, monthly statistical reports and other program data; instruct staff, tutors and/or volunteers in the implementation of programs and activities; monitor and evaluate daily activities and make recommendations for improvement; refer staff, volunteers and participants to program administration for recognition of achievements or for disciplinary action; provide general center support, driving and perform other related duties as assigned. Participate cooperatively in work team activities; answer telephone and provide customer assistance over the telephone or in person; maintain a clean and safe work environment conducive to studying and learning; make presentations to members of the community; perform other related duties as assigned. Minimum Qualifications Education and experience equivalent to graduation from high school. At least 6 months of any equivalent combination of training and experience in education and/or recreation, or related work, which provides the desirable knowledge, skills and abilities associated with the position. Possession and retention of a valid California Class C driver's license is a condition of employment. Bilingual fluency in English and Spanish is also required. DESIRABLE KNOWLEDGE AND ABILITIES Knowledge of : Indoor/outdoor activities, sports, and outdoor recreation; event planning. Experience in fitness training, baseball and softball is highly desirable. Ability to : Work in a team environment and as an individual, work outside in all weather conditions, communicate effectively in English and Spanish, using proper grammar and spelling, both verbally and in writing; operate current office software and equipment and educational software applications; work with large groups of all ages. Special Requirement : Must be willing and able to work irregular hours, including weekends and evenings on an occasional basis; must be able to lift, push, and carry up to 20 lbs. Selection Process For additional information on the Santa Ana Police Athletic & Activity League, please click on the link below: All applicants are required to complete and submit a City application form and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of an original application. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . The Police Department Human Resources Division will review the applications and those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring department. Prior to appointment, a thorough background investigation and medical exam will be conducted. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Basic Needs Coordinator with Housing Emphasis SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Food + Shelter + Success Appointment Type Probationary Time Base Full time (1.0) Work Schedule 8:00am - 5:00pm; Monday through Friday Anticipated Hiring Range $5,025.00 - $5,375.00 Per Month ($60,300 - $64,500 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Director for Basic Needs Initiatives, Basic Needs Coordinator with Housing Emphasis provides a range of support services and advocacy in relations to basic needs services and support, with an emphasis on facilitating navigation of housing stability for students. With a strategic focus on students facing economic or basic needs challenges, as well as students with historical graduation equity gaps the Basic Needs Coordinator is responsible for the planning, coordination, daily operations, and evaluation of a range of one on one, group, consultation, and advocacy services to support students seeking basic needs support, specific though not exclusively to housing stability support. This position also coordinated the support for all student participating in SFSU’s emergency housing program “Gator Crisis Housing”. The incumbent is also responsible for conducting educational workshops that help students navigate the bay area housing market and understand common scams or challenges to housing stability. The Basic Needs Coordinator works collaboratively with on- and off-campus partners to further develop sustainable student programs that promotes dignity, minimizes marginalization, advances Graduation Initiative 2025, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent is responsible for marketing and outreach to increase visibility of student challenges and resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. The Basic Needs Coordinator also supervises student peer navigators, and/or advises student volunteers. Position Information Housing Navigation Support Facilitate assessments and problem-solving services with students experiencing a current or potential housing crisis to determine appropriate action and referrals. Provide short-term case management to support students with off-campus housing stabilization. Work collaboratively with on campus case managers to create a plan of action to address the current crisis and find longer term housing stability. Assist students in applying for on-campus emergency grant aid programs. When appropriate, provide referrals and warm hand-offs to established community-based organizations who facilitate rapid rehousing, coordinated entry, and emergency shelter entry services. Provided workshop’s and one on one (non-legal) consultation to supports with on and off campus housing matters such as: Advice about transitioning from on to off campus housing (or off to on campus housing) Housing search and identifying appropriate housing options Finding housemates Mediation resources and tenant/landlord relationships Budgeting for and finding resources to support affording housing Support the Gator Crisis Housing Program Coordinate the intake process for all new Gator Crisis Housing Students. Coordination includes all intake paperwork, check-in process, check-out process, and coordination of an exit plan. Act as the main point of contact for all students housed in Gator Crisis Housing. Provide housing with all necessary paperwork for student placements. Coordinate facility management for designated program apartments by collaborating with housing facilities and managing supply orders for each unit. On-and-Off Campus Strategic Partnerships for Basic Needs Develop and maintain a database of property managers, landlord, housing complexes, or listers that provide affordable or student friendly housing options for SF State students. Conduct bi-annual assessment of off-campus housing needs and resources. Work with campus partners, such as Housing, Residential Life, the Dean of Students, Financial Aid, Capital Planning, Design & Construction, University Cooperation, Associated Students, the Office of the President, and others to create and develop partnerships that develop and support affordable off-campus housing options for students. Identify and establish relationships with off-campus affordable housing or housing justice organizations in support of expanded options for off-campus housing and housing stability. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities, as well as those listed at the lower levels in the Student Services Professional series, are required for appointment into this classification: thorough knowledge of the principles of individual and group behavior; general knowledge of the principles, practices and trends of the Student Services field, as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned; ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in social work, Counseling, Public Health, Student Affairs, or related field. Demonstrated ability to develop a strong working knowledge of local community housing resources, the bay area rental market, tenants’ rights and legal protections, and local and state housing benefit programs and other economic stability resources. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Insight into the cause-and-effect relationships of financial aid, cost of living, and off campus housing that impact housing insecurity. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving under resources and high-need students. Demonstrated effectiveness in working with college age populations, and providing student services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively with campus departments including the Office of Student Life, Basic Needs Programs, Financial Aid, Housing, Residential Life and Undergraduate Advising Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Basic Needs Coordinator with Housing Emphasis SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Food + Shelter + Success Appointment Type Probationary Time Base Full time (1.0) Work Schedule 8:00am - 5:00pm; Monday through Friday Anticipated Hiring Range $5,025.00 - $5,375.00 Per Month ($60,300 - $64,500 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Director for Basic Needs Initiatives, Basic Needs Coordinator with Housing Emphasis provides a range of support services and advocacy in relations to basic needs services and support, with an emphasis on facilitating navigation of housing stability for students. With a strategic focus on students facing economic or basic needs challenges, as well as students with historical graduation equity gaps the Basic Needs Coordinator is responsible for the planning, coordination, daily operations, and evaluation of a range of one on one, group, consultation, and advocacy services to support students seeking basic needs support, specific though not exclusively to housing stability support. This position also coordinated the support for all student participating in SFSU’s emergency housing program “Gator Crisis Housing”. The incumbent is also responsible for conducting educational workshops that help students navigate the bay area housing market and understand common scams or challenges to housing stability. The Basic Needs Coordinator works collaboratively with on- and off-campus partners to further develop sustainable student programs that promotes dignity, minimizes marginalization, advances Graduation Initiative 2025, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent is responsible for marketing and outreach to increase visibility of student challenges and resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. The Basic Needs Coordinator also supervises student peer navigators, and/or advises student volunteers. Position Information Housing Navigation Support Facilitate assessments and problem-solving services with students experiencing a current or potential housing crisis to determine appropriate action and referrals. Provide short-term case management to support students with off-campus housing stabilization. Work collaboratively with on campus case managers to create a plan of action to address the current crisis and find longer term housing stability. Assist students in applying for on-campus emergency grant aid programs. When appropriate, provide referrals and warm hand-offs to established community-based organizations who facilitate rapid rehousing, coordinated entry, and emergency shelter entry services. Provided workshop’s and one on one (non-legal) consultation to supports with on and off campus housing matters such as: Advice about transitioning from on to off campus housing (or off to on campus housing) Housing search and identifying appropriate housing options Finding housemates Mediation resources and tenant/landlord relationships Budgeting for and finding resources to support affording housing Support the Gator Crisis Housing Program Coordinate the intake process for all new Gator Crisis Housing Students. Coordination includes all intake paperwork, check-in process, check-out process, and coordination of an exit plan. Act as the main point of contact for all students housed in Gator Crisis Housing. Provide housing with all necessary paperwork for student placements. Coordinate facility management for designated program apartments by collaborating with housing facilities and managing supply orders for each unit. On-and-Off Campus Strategic Partnerships for Basic Needs Develop and maintain a database of property managers, landlord, housing complexes, or listers that provide affordable or student friendly housing options for SF State students. Conduct bi-annual assessment of off-campus housing needs and resources. Work with campus partners, such as Housing, Residential Life, the Dean of Students, Financial Aid, Capital Planning, Design & Construction, University Cooperation, Associated Students, the Office of the President, and others to create and develop partnerships that develop and support affordable off-campus housing options for students. Identify and establish relationships with off-campus affordable housing or housing justice organizations in support of expanded options for off-campus housing and housing stability. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities, as well as those listed at the lower levels in the Student Services Professional series, are required for appointment into this classification: thorough knowledge of the principles of individual and group behavior; general knowledge of the principles, practices and trends of the Student Services field, as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned; ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in social work, Counseling, Public Health, Student Affairs, or related field. Demonstrated ability to develop a strong working knowledge of local community housing resources, the bay area rental market, tenants’ rights and legal protections, and local and state housing benefit programs and other economic stability resources. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Insight into the cause-and-effect relationships of financial aid, cost of living, and off campus housing that impact housing insecurity. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving under resources and high-need students. Demonstrated effectiveness in working with college age populations, and providing student services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively with campus departments including the Office of Student Life, Basic Needs Programs, Financial Aid, Housing, Residential Life and Undergraduate Advising Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
University Medical Center of Southern Nevada
Las Vegas, Nevada, United States
Position Summary As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. ****PER DIEM OPENING(S)**** Position Summary: Coordinates preplanned and in-time inpatient admissions and transfers to ensure smooth flow for the patient, staff and units. Receives, prioritizes, dispatches, and documents all support service calls to include, facility building services, central transportation, and environmental services in an effective, efficient, customer service oriented manner. Job Requirement Education/Experience: Equivalent to graduation from high school and three (3) years of experience working within a patient placement environment such as hospital admitting, bed control, or patient placement office. Licensing/Certification Requirements: None required. Additional and/or Preferred Position Requirements Six (6) months recent documented experience with different levels of patient acuity. Recent documented experience in a Hospital or Similar setting. Previous recent documented experience in Customer Service. Previous recent documented experience in a Call Center. Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Specialized knowledge of area of assignment; office theories and principles; hospital and departmental policies and procedures; EMTALA; laws, rules and regulations governing area of assignment; medical and insurance terminology used in area of assignment; business arithmetic; multi-line telephone systems, radio console and paging systems; telephone triaging of critical and/or stressful calls; appropriate notification procedures and policies; correct business English, including spelling, grammar and punctuation; techniques for dealing properly and professionally with the public, in person and over the telephone; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: Filling out forms and applications according to laws and guidelines in area of assignment; preparing technical and statistical reports, abstracting and manipulating data; reporting inconsistencies and discrepancies with established standards and guidelines; performing technical, specialized, complex and difficult office support work; using initiative and judgment within established procedural guidelines; applying customer service techniques; effectively handling multiple tasks and related duties; telephone interaction with staff, and visitors; working in a fast paced environment; operational procedures for information dissemination; organizing own work, setting priorities and meeting critical deadlines; preparing presentation materials for program or service offered; developing interpersonal relations with a variety of people; using computers and related software applications; using general office equipment such as phones, copiers, facsimiles and adding machines; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a VDT screen, stamina to remain seated and maintain concentration for extended periods of time, and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package: Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front Vestingin the pension plan after 5 years of qualifying employment! Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc. Extended Illness Bank (a/k/a Sick Bank) 457 Deferred Compensation Plan Comprehensive Group Health Insurance Plan Nevada has no State Income Tax No Social Security (FICA) Deduction As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER Closing Date/Time: 5/24/2024 5:00 PM Pacific
May 17, 2024
Part Time
Position Summary As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. ****PER DIEM OPENING(S)**** Position Summary: Coordinates preplanned and in-time inpatient admissions and transfers to ensure smooth flow for the patient, staff and units. Receives, prioritizes, dispatches, and documents all support service calls to include, facility building services, central transportation, and environmental services in an effective, efficient, customer service oriented manner. Job Requirement Education/Experience: Equivalent to graduation from high school and three (3) years of experience working within a patient placement environment such as hospital admitting, bed control, or patient placement office. Licensing/Certification Requirements: None required. Additional and/or Preferred Position Requirements Six (6) months recent documented experience with different levels of patient acuity. Recent documented experience in a Hospital or Similar setting. Previous recent documented experience in Customer Service. Previous recent documented experience in a Call Center. Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Specialized knowledge of area of assignment; office theories and principles; hospital and departmental policies and procedures; EMTALA; laws, rules and regulations governing area of assignment; medical and insurance terminology used in area of assignment; business arithmetic; multi-line telephone systems, radio console and paging systems; telephone triaging of critical and/or stressful calls; appropriate notification procedures and policies; correct business English, including spelling, grammar and punctuation; techniques for dealing properly and professionally with the public, in person and over the telephone; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: Filling out forms and applications according to laws and guidelines in area of assignment; preparing technical and statistical reports, abstracting and manipulating data; reporting inconsistencies and discrepancies with established standards and guidelines; performing technical, specialized, complex and difficult office support work; using initiative and judgment within established procedural guidelines; applying customer service techniques; effectively handling multiple tasks and related duties; telephone interaction with staff, and visitors; working in a fast paced environment; operational procedures for information dissemination; organizing own work, setting priorities and meeting critical deadlines; preparing presentation materials for program or service offered; developing interpersonal relations with a variety of people; using computers and related software applications; using general office equipment such as phones, copiers, facsimiles and adding machines; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a VDT screen, stamina to remain seated and maintain concentration for extended periods of time, and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package: Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front Vestingin the pension plan after 5 years of qualifying employment! Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc. Extended Illness Bank (a/k/a Sick Bank) 457 Deferred Compensation Plan Comprehensive Group Health Insurance Plan Nevada has no State Income Tax No Social Security (FICA) Deduction As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER Closing Date/Time: 5/24/2024 5:00 PM Pacific
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Vice Provost of Professional and Continuing Education (AVP-PACE) and receiving work lead direction from the Associate Director of PACE Operations, the Program Coordinator will work independently under general supervision on a wide range of programmatic, operational, and administrative projects. The incumbent, working in a team as well as independently, will provide support in developing, researching, and analyzing program data to track program/course viability and sustainability. S/he serves as a liaison and a resource to actively engage with students and instructors while providing accurate and timely information on policies and operating procedures. The incumbent works collaboratively with the various units within Professional and Global Engagement and external stakeholders in areas of student relations; development and coordination for outreach and communications; curriculum development support, instructional planning, and scheduling support; faculty recruitment and evaluation support; data analysis and process improvement. Key Responsibilities Utilize appropriate systems and databases to maintain and nurture program leads, assist with yield management Compile, organize and disseminate reports and queries to stakeholders Act as a resource for external and internal stakeholders on Professional and Global Engagement, programs, resources, policies, procedures Provide current and prospective students accurate and current information on university/Professional and Global Engagement programs, policies and procedures; explain program objectives, schedules Research, troubleshoot and resolve operational issues for student or instructor on programs and courses Represent and/or assist the Professional and Global Engagement at events to promote student recruitment and student support initiatives Provide support in the development and maintenance of programs and courses, including, but not limited to, preparation of budgets, coordinating logistical facility needs Prepare appropriate forms, reports and documents to track progress and program effectiveness Analyze program data and make recommendations on process improvements Evaluate program structures and make recommendations to streamline processes and procedures Maintain an awareness of federal and state legislation and policies that impact program delivery and operations Provide program coordination for programs and courses for the Professional and Global Engagement Coordinate all logistics for non-credit courses--e.g., course proposals, registrations, payments, grades, transcripts Knowledge, Skills & Abilities Excellent customer service skills Ability and familiarity in rapidly adapting and effectively utilizing new technology, practices, policies and methods Working knowledge of application databases (PeopleSoft, Salesforce, etc.). Proficiency in Microsoft Office Suite Ability to analyze records, program information and communications Ability to research problems, identify errors and make corrections Excellent organizational skills and priority-based decision-making Ability to research and acquire skills in other appropriate applications to create necessary forms Communicate effectively both orally and in writing Ability to analyze, disseminate and communicate information to contribute to effective assessment of programs Ability to research practices, identify inefficiencies and/or opportunities Excellent organizational skills to queue tasks appropriately Attention to detail and accuracy Ability to communicate with constituents in a professional and respectful manner Required Qualifications A Bachelor's Degree and/or equivalent training Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Master’s Degree in business or related field Minimum of one-year higher education experience in one or more of the following: academic planning, program support, student recruitment or support services Experience with SIS, particularly PeopleSoft Experience with CRM, particularly Salesforce Demonstrated attention to detail (as evidenced by application materials) Compensation Classification: Administrative Analyst/Specialist; Non-Exempt Anticipated Hiring Range: $4,905/month - $5,350/month CSU Salary Range: $3,518/month - $6,791/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 19, 2023 through January 11, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 19 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Associate Vice Provost of Professional and Continuing Education (AVP-PACE) and receiving work lead direction from the Associate Director of PACE Operations, the Program Coordinator will work independently under general supervision on a wide range of programmatic, operational, and administrative projects. The incumbent, working in a team as well as independently, will provide support in developing, researching, and analyzing program data to track program/course viability and sustainability. S/he serves as a liaison and a resource to actively engage with students and instructors while providing accurate and timely information on policies and operating procedures. The incumbent works collaboratively with the various units within Professional and Global Engagement and external stakeholders in areas of student relations; development and coordination for outreach and communications; curriculum development support, instructional planning, and scheduling support; faculty recruitment and evaluation support; data analysis and process improvement. Key Responsibilities Utilize appropriate systems and databases to maintain and nurture program leads, assist with yield management Compile, organize and disseminate reports and queries to stakeholders Act as a resource for external and internal stakeholders on Professional and Global Engagement, programs, resources, policies, procedures Provide current and prospective students accurate and current information on university/Professional and Global Engagement programs, policies and procedures; explain program objectives, schedules Research, troubleshoot and resolve operational issues for student or instructor on programs and courses Represent and/or assist the Professional and Global Engagement at events to promote student recruitment and student support initiatives Provide support in the development and maintenance of programs and courses, including, but not limited to, preparation of budgets, coordinating logistical facility needs Prepare appropriate forms, reports and documents to track progress and program effectiveness Analyze program data and make recommendations on process improvements Evaluate program structures and make recommendations to streamline processes and procedures Maintain an awareness of federal and state legislation and policies that impact program delivery and operations Provide program coordination for programs and courses for the Professional and Global Engagement Coordinate all logistics for non-credit courses--e.g., course proposals, registrations, payments, grades, transcripts Knowledge, Skills & Abilities Excellent customer service skills Ability and familiarity in rapidly adapting and effectively utilizing new technology, practices, policies and methods Working knowledge of application databases (PeopleSoft, Salesforce, etc.). Proficiency in Microsoft Office Suite Ability to analyze records, program information and communications Ability to research problems, identify errors and make corrections Excellent organizational skills and priority-based decision-making Ability to research and acquire skills in other appropriate applications to create necessary forms Communicate effectively both orally and in writing Ability to analyze, disseminate and communicate information to contribute to effective assessment of programs Ability to research practices, identify inefficiencies and/or opportunities Excellent organizational skills to queue tasks appropriately Attention to detail and accuracy Ability to communicate with constituents in a professional and respectful manner Required Qualifications A Bachelor's Degree and/or equivalent training Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Master’s Degree in business or related field Minimum of one-year higher education experience in one or more of the following: academic planning, program support, student recruitment or support services Experience with SIS, particularly PeopleSoft Experience with CRM, particularly Salesforce Demonstrated attention to detail (as evidenced by application materials) Compensation Classification: Administrative Analyst/Specialist; Non-Exempt Anticipated Hiring Range: $4,905/month - $5,350/month CSU Salary Range: $3,518/month - $6,791/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 19, 2023 through January 11, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 19 2023 Pacific Standard Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefited position through 12/31/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $3,119.94-$6,066.55 per month Location: Hybrid position with allowable work from home options. Main office locations either Temecula or Downtown San Bernadino. Additional onsite assistance will be required as needed for training outreach offices and conferences within the two counties. Work Schedule 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00AM - 5:00PM though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the IESBDC Director, the Training Coordinator will work independently to: Work with Business Consultants to plan and coordinate all training events held by the IESBDC. Provide support to special programs, such as the SBDC conferences, Marketplace vendor days and other events. Position includes compilation, promotion, and tracking of monthly, quarterly, and annual training events. Market SBDC training programs to the local business and civic community, to include, but not limited to the following methods: direct mail, networking, public relations and press releases, public speaking, and Internet. Produce marketing materials for events, to include flyers and brochures. Assist staff and pro bono business consultants in the development of training programs and materials. Secure guest speakers for events. Interface with training program participants to include taking attendee registrations, making confirmation calls, follow up with surveys, and provide superior customer service. Prepare all the required paperwork and forms for seminars. Provide all program reporting and maintain training and client databases. Reports to include survey data, government mandated reports, and financial reports for training events. Prepare and manage training promotion budget. Local travel between both Riverside and San Bernardino counties. Minimum Qualifications Education: High school diploma or equivalent. Experience/Other: Required computer skills including Microsoft Office, PowerPoint, Windows, Constant Contact, Zoom, Canva, social media. Excellent organizational, time management, interpersonal skills, and telephone etiquette. Excellent oral and written communication skills, including ability to give public presentations. Knowledge of basic small business principles and ability to recruit and prepare volunteer presenters is important. Preferred Qualifications Bachelor’s degree in Business or a related discipline. Bilingual in Spanish is a plus. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Apr 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 24, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefited position through 12/31/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $3,119.94-$6,066.55 per month Location: Hybrid position with allowable work from home options. Main office locations either Temecula or Downtown San Bernadino. Additional onsite assistance will be required as needed for training outreach offices and conferences within the two counties. Work Schedule 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00AM - 5:00PM though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the IESBDC Director, the Training Coordinator will work independently to: Work with Business Consultants to plan and coordinate all training events held by the IESBDC. Provide support to special programs, such as the SBDC conferences, Marketplace vendor days and other events. Position includes compilation, promotion, and tracking of monthly, quarterly, and annual training events. Market SBDC training programs to the local business and civic community, to include, but not limited to the following methods: direct mail, networking, public relations and press releases, public speaking, and Internet. Produce marketing materials for events, to include flyers and brochures. Assist staff and pro bono business consultants in the development of training programs and materials. Secure guest speakers for events. Interface with training program participants to include taking attendee registrations, making confirmation calls, follow up with surveys, and provide superior customer service. Prepare all the required paperwork and forms for seminars. Provide all program reporting and maintain training and client databases. Reports to include survey data, government mandated reports, and financial reports for training events. Prepare and manage training promotion budget. Local travel between both Riverside and San Bernardino counties. Minimum Qualifications Education: High school diploma or equivalent. Experience/Other: Required computer skills including Microsoft Office, PowerPoint, Windows, Constant Contact, Zoom, Canva, social media. Excellent organizational, time management, interpersonal skills, and telephone etiquette. Excellent oral and written communication skills, including ability to give public presentations. Knowledge of basic small business principles and ability to recruit and prepare volunteer presenters is important. Preferred Qualifications Bachelor’s degree in Business or a related discipline. Bilingual in Spanish is a plus. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Apr 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. This is a part-time position. The incumbent will work up to 19 hours per week. Work schedule is to be determined. The recruitment is open until filled and can close at any time and without notice. Interested i ndividuals are encouraged to apply immediately. Vacancies will be filled continuously and candidates may only hear from the department if selected for an interview. Bilingual pay is an additional $1.01/ hour, if applicable. Essential Functions Include But Are Not Limited To Under general supervision, supervises program participants in recreation activities at recreation centers, and/or parks; assists in planning, organizing, promoting and conducting educational and recreational activities including; arts, sports, games, excursions, competitive activities, contests, summer camps, and special events; compile program/activity descriptions; maintain inventory of supplies and materials; collect and submit participant rosters, attendance sheets, registration forms, monthly statistical reports and other program data; assists with supervision of staff and volunteers; assists with development and implementation of program rules; monitor and evaluate daily activities and make recommendations for improvement; provide general center support; participate cooperatively in work team activities; answer telephone and provide customer assistance over the telephone or in person; may make presentations to city agencies, neighborhood associations and community groups; perform other related duties as assigned. Minimum Qualifications Education and experience equivalent to graduation from high school and one year of experience working in a recreation program, or any equivalent combination of training and experience, which provides the desirable knowledge, skills and abilities. Possession and retention of a valid California Class C Driver's license is required. DESIRABLE KNOWLEDGE AND ABILITIES: Knowledge of : Arts & Craft projects, outdoor activities, such as: excursions, event planning, outdoor recreation (rules and regulations as it pertains to basketball, baseball, football and other sports), gardening; chess rules and regulations; b asic English usage, writing, math and record keeping; previous experience working with adults in recreation or community activities is highly desirable; basic use of computers, the internet, and Microsoft Word; and Civic/Rec software. Ability to : work in a team environment or with minimal supervision, work outside in all weather conditions, understand and communicate effectively in English both verbally and in writing; operate current office software and educational software applications, work with groups of all ages; handle a variety of emergency situations. Bilingual fluency in English and Spanish, Vietnamese, Cambodian, Hmong, Korean, or Samoan is highly desirable. SPECIAL WORKING CONDITIONS: Must be willing and able to work irregular hours, including weekends and evenings. Must have reliable transportation. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of a completed City online application. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide The Human Resources Department will review all applications and materials submitted. Those candidates who possess the most pertinent qualifications may be invited for an oral interview by the hiring agency. Candidates given a job offer will be required to pass a medical exam and a background records check. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
Mar 07, 2024
Part Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. This is a part-time position. The incumbent will work up to 19 hours per week. Work schedule is to be determined. The recruitment is open until filled and can close at any time and without notice. Interested i ndividuals are encouraged to apply immediately. Vacancies will be filled continuously and candidates may only hear from the department if selected for an interview. Bilingual pay is an additional $1.01/ hour, if applicable. Essential Functions Include But Are Not Limited To Under general supervision, supervises program participants in recreation activities at recreation centers, and/or parks; assists in planning, organizing, promoting and conducting educational and recreational activities including; arts, sports, games, excursions, competitive activities, contests, summer camps, and special events; compile program/activity descriptions; maintain inventory of supplies and materials; collect and submit participant rosters, attendance sheets, registration forms, monthly statistical reports and other program data; assists with supervision of staff and volunteers; assists with development and implementation of program rules; monitor and evaluate daily activities and make recommendations for improvement; provide general center support; participate cooperatively in work team activities; answer telephone and provide customer assistance over the telephone or in person; may make presentations to city agencies, neighborhood associations and community groups; perform other related duties as assigned. Minimum Qualifications Education and experience equivalent to graduation from high school and one year of experience working in a recreation program, or any equivalent combination of training and experience, which provides the desirable knowledge, skills and abilities. Possession and retention of a valid California Class C Driver's license is required. DESIRABLE KNOWLEDGE AND ABILITIES: Knowledge of : Arts & Craft projects, outdoor activities, such as: excursions, event planning, outdoor recreation (rules and regulations as it pertains to basketball, baseball, football and other sports), gardening; chess rules and regulations; b asic English usage, writing, math and record keeping; previous experience working with adults in recreation or community activities is highly desirable; basic use of computers, the internet, and Microsoft Word; and Civic/Rec software. Ability to : work in a team environment or with minimal supervision, work outside in all weather conditions, understand and communicate effectively in English both verbally and in writing; operate current office software and educational software applications, work with groups of all ages; handle a variety of emergency situations. Bilingual fluency in English and Spanish, Vietnamese, Cambodian, Hmong, Korean, or Samoan is highly desirable. SPECIAL WORKING CONDITIONS: Must be willing and able to work irregular hours, including weekends and evenings. Must have reliable transportation. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of a completed City online application. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide The Human Resources Department will review all applications and materials submitted. Those candidates who possess the most pertinent qualifications may be invited for an oral interview by the hiring agency. Candidates given a job offer will be required to pass a medical exam and a background records check. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time: