Introduction San Joaquin Health Centers is recruiting to fill one vacancy of Clinic Services Coordinator and to establish an eligible list to fill future vacancies. For additional information about this exciting job opportunity, please click on the following link: Clinic Services Coordinator Brochure Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Offers of employment are contingent upon passing a background check and drug screen. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Plans, develops, implements, maintains and reviews the operation and multiple services of clinics at San Joaquin General Hospital and/or affiliated offsite locations; directs and oversees clinic staffing; provides overall management of clinic activities; identifies service needs and develops and implements corresponding clinical services and programs. Provides direct administrative supervision to clinical and support staff; selects, assigns, orients, and trains staff; evaluates work performance; coordinates clinical employee performance management with appropriate nursing or physician staff; recommends employee discipline, as appropriate. Prepares clinic goals/objectives in collaboration with other Ambulatory Services management staff; sets timelines and monitors progress toward achievement of such goals/objectives. Ensures that clinic operations comply with applicable State and federal regulations; ensures that staff licenses are current and that staff receives appropriate training needed to perform assignments. Prepares, administers and maintains clinic budgets and fiscal data; helps develop fee schedule(s) for clinic services; develops, implements, maintains and reviews clinic policies, protocols and procedures; manages clinic quality assurance programs; identifies opportunities to reduce costs and enhance revenues consistent with patient care needs. Reviews, revises and develops clinic policies and procedures; participates in the management of provider practices including defining provider productivity standards, practice parameters, critical paths, patient relations, case management and cost containment. Develops plans for the effective utilization of clinic space, furniture, equipment, forms and supplies. Reviews and investigates complaints from staff, physicians, patients and others; makes recommendations for resolution and for policy changes as appropriate. Ensures the integration and collaboration of assigned clinic services with other areas of San Joaquin General Hospital, other health care organizations and the community; as assigned, attends and acts as a liaison for San Joaquin General Hospital at state, regional, and community conferences, meetings and functions. Compiles and evaluates client and other data; prepares reports and correspondence. Prepares and manages special projects. MINIMUM QUALIFICATIONS Education: Possession of a bachelor’s degree from an accredited college or university with a major in biological sciences, health science, nursing, public health, business administration, public administration or closely related field. Experience: Three years of progressively responsible administrative or operational experience in a hospital, public health, ambulatory or other medical services clinic area, including one year in a supervisory capacity. Substitution: Possession of a master’s degree in nursing, public health, public or business administration or a closely related field may be substituted for one year of the non-supervisory experience. License & Certificate: Possession of a valid California driver’s license. KNOWLEDGE General goals, functions and programs of health care agencies; principles and practices of outpatient medical clinic operations and services; various primary care and specialty clinical services and programs; Medi-Cal and managed care eligibility and reimbursement regulations and procedures; licensing laws and regulations, including state laws and regulations; basic principles of public administration, management and budgeting; general principles of supervision and training; basic principles of public relations. ABILITY Plan, organize, and conduct programs and operations of multiple health care clinic services; assign, supervise, train, and evaluate staff that includes professional, paraprofessional and clerical staff; interpret Medi-Cal, eligibility and reimbursement and specific program regulations; identify service needs and develop and maintain corresponding clinical services; analyze data; prepare reports and correspondence; effectively represent San Joaquin General Hospital with the public, community, and other government agencies; establish and maintain cooperative relationships; maintain excellent customer relations. PHYSICAL/MENTAL REQUIREMENTS Mobility - frequent operating of keyboard, sitting for long periods. Visual Requirements - frequent reading. Dexterity - frequent writing. Hearing/Talking - constant hearing normal speech and talking in person; frequent hearing and talking on the telephone. Emotional/Psychological - constant decision making; frequent public contact and frequent concentration. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance : San Joaquin County provides a comprehensive benefits package to employees of this bargaining unit. The benefits include the option of three medical plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. Regular employees in this unit shall be provided with a supplemental life insurance policy with a face value up to $75,000. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holiday : Depending on date of hire into the unit, employees earn either 10 or 14 holidays per year. Administrative Leave : Each fiscal year, department heads grant 10 days of administrative leave to eligible salaried employees. Administrative leave may not be carried beyond to the next fiscal year. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton : The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Note: County e mployees who currently receive a cafeteria plan allowance and subsequently transfer, demote or promote from or into the Middle Management represented unit which provides for a capped cafeteria plan contribution amount shall receive the capped amount of the Middle Management unit. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 5/10/2024 11:59:00 PM
Apr 23, 2024
Full Time
Introduction San Joaquin Health Centers is recruiting to fill one vacancy of Clinic Services Coordinator and to establish an eligible list to fill future vacancies. For additional information about this exciting job opportunity, please click on the following link: Clinic Services Coordinator Brochure Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Offers of employment are contingent upon passing a background check and drug screen. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Plans, develops, implements, maintains and reviews the operation and multiple services of clinics at San Joaquin General Hospital and/or affiliated offsite locations; directs and oversees clinic staffing; provides overall management of clinic activities; identifies service needs and develops and implements corresponding clinical services and programs. Provides direct administrative supervision to clinical and support staff; selects, assigns, orients, and trains staff; evaluates work performance; coordinates clinical employee performance management with appropriate nursing or physician staff; recommends employee discipline, as appropriate. Prepares clinic goals/objectives in collaboration with other Ambulatory Services management staff; sets timelines and monitors progress toward achievement of such goals/objectives. Ensures that clinic operations comply with applicable State and federal regulations; ensures that staff licenses are current and that staff receives appropriate training needed to perform assignments. Prepares, administers and maintains clinic budgets and fiscal data; helps develop fee schedule(s) for clinic services; develops, implements, maintains and reviews clinic policies, protocols and procedures; manages clinic quality assurance programs; identifies opportunities to reduce costs and enhance revenues consistent with patient care needs. Reviews, revises and develops clinic policies and procedures; participates in the management of provider practices including defining provider productivity standards, practice parameters, critical paths, patient relations, case management and cost containment. Develops plans for the effective utilization of clinic space, furniture, equipment, forms and supplies. Reviews and investigates complaints from staff, physicians, patients and others; makes recommendations for resolution and for policy changes as appropriate. Ensures the integration and collaboration of assigned clinic services with other areas of San Joaquin General Hospital, other health care organizations and the community; as assigned, attends and acts as a liaison for San Joaquin General Hospital at state, regional, and community conferences, meetings and functions. Compiles and evaluates client and other data; prepares reports and correspondence. Prepares and manages special projects. MINIMUM QUALIFICATIONS Education: Possession of a bachelor’s degree from an accredited college or university with a major in biological sciences, health science, nursing, public health, business administration, public administration or closely related field. Experience: Three years of progressively responsible administrative or operational experience in a hospital, public health, ambulatory or other medical services clinic area, including one year in a supervisory capacity. Substitution: Possession of a master’s degree in nursing, public health, public or business administration or a closely related field may be substituted for one year of the non-supervisory experience. License & Certificate: Possession of a valid California driver’s license. KNOWLEDGE General goals, functions and programs of health care agencies; principles and practices of outpatient medical clinic operations and services; various primary care and specialty clinical services and programs; Medi-Cal and managed care eligibility and reimbursement regulations and procedures; licensing laws and regulations, including state laws and regulations; basic principles of public administration, management and budgeting; general principles of supervision and training; basic principles of public relations. ABILITY Plan, organize, and conduct programs and operations of multiple health care clinic services; assign, supervise, train, and evaluate staff that includes professional, paraprofessional and clerical staff; interpret Medi-Cal, eligibility and reimbursement and specific program regulations; identify service needs and develop and maintain corresponding clinical services; analyze data; prepare reports and correspondence; effectively represent San Joaquin General Hospital with the public, community, and other government agencies; establish and maintain cooperative relationships; maintain excellent customer relations. PHYSICAL/MENTAL REQUIREMENTS Mobility - frequent operating of keyboard, sitting for long periods. Visual Requirements - frequent reading. Dexterity - frequent writing. Hearing/Talking - constant hearing normal speech and talking in person; frequent hearing and talking on the telephone. Emotional/Psychological - constant decision making; frequent public contact and frequent concentration. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance : San Joaquin County provides a comprehensive benefits package to employees of this bargaining unit. The benefits include the option of three medical plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. Regular employees in this unit shall be provided with a supplemental life insurance policy with a face value up to $75,000. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holiday : Depending on date of hire into the unit, employees earn either 10 or 14 holidays per year. Administrative Leave : Each fiscal year, department heads grant 10 days of administrative leave to eligible salaried employees. Administrative leave may not be carried beyond to the next fiscal year. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton : The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Note: County e mployees who currently receive a cafeteria plan allowance and subsequently transfer, demote or promote from or into the Middle Management represented unit which provides for a capped cafeteria plan contribution amount shall receive the capped amount of the Middle Management unit. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 5/10/2024 11:59:00 PM
The Senior Marketing Coordinator is responsible for collaborating with staff to design, plan, and execute marketing, branding, and public relations for the City of Loveland’s utilities. This position works with the Customer Experience team to create marketing strategies and campaigns to align organization and community facing programs, projects, and initiatives, utilizing multiple marketing techniques to reach customers with a goal to inform, educate and engage customers. This position also supports the Office of Communication and Engagement as needed. The salary range for this position is $80,000 to $98,891 annually, with a hiring range of $80,000 to $86,072 annually, depending on qualifications and experience. This opportunity will be available until May 1, 2024 at 3:00pm. A current resume is required, and a cover letter is preferred. The Customer Experience team seeks a driven, collaborative professional who is passionate about building relationships, protecting the environment and marketing sustainable operations. They must be resourceful, innovative, forward thinking and a committed team player who maintains an enthusiastic and positive attitude. Our core values of teamwork, ethics and excellence are fundamental to everything we do, and the ideal candidate will have a proven track record of establishing and maintaining relationships within the business community, providing excellent customer service, and managing energy and water programs to success. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions As a brand champion, collaborate to ensure all contributors of the utility understand the brand and its goals. Recommend short-and long-range marketing, information and strategic communication plans for programs and services. Coordinate aspects of marketing, education and information programs such as collateral materials, campaigns, employee and customer communications, and billing campaigns. Analyze campaigns and strategize to maximize customer related activities. Takes a lead administrative role in the design, review production and distribution of information, print media, case studies, videos and other educational material. Tracks all marketing projects using project management software and methodology, for reporting purposes. Promotes and drives service and behaviors through customer outreach, demonstrations, events, communications, etc. Promotes and supports events with marketing efforts, planning, securing sponsorships, providing community relations, and on-site assistance. Manages the utility websites including publishing content, maintaining continuity of themes, designing layout, streamlining navigation and increasing online presence to utility customers. Provide support in coordinating activities related to customer satisfaction and utilization objectives. Partners with supervisors and managers to conceptualize and plan marketing for programs, and special events. Maintains expert level knowledge of services, programs, industry, and other municipalities. Creates reports and facilitates projects to identify and support customer service and customer experience opportunities. Works with department, division and program partners on training materials, event promotions, and new tool development. Writes and edit articles, maintains press contacts, and proofreading all outgoing communications. Manages the utility’s social media profiles and presence, including Facebook, X, Instagram, YouTube, NextDoor, and additional channels that may be deemed relevant. Optimizes content for search engines. Initiates and prepares contracts for marketing, website and print vendors. Negotiates contracts as needed. Utilizes analytics to evaluate website traffic, social media, and program performance. Develops holistic quarterly performance report for all marketing and communications work. Works with the Customer Experience Manager to develop and submit cost estimates for inclusion in the annual budget for marketing and promotion of Loveland Utilities. Creates and manages public relations and emergency response communications in times of crisis. Other Job Functions Maintains and assists in developing effective processes that complement the division. With a strong emphasis on customer service, provides front-line response to a variety of public and internal inquiries regarding department activities, policies, programs, procedures, and projects over the phone, in person and through written correspondence; coordinate distribution of information to appropriate personnel and redirect customers when appropriate. Assists and supports the division with high-level projects and analysis as needed. Completes special projects, serves on committees, and other duties as assigned. Qualifications Education 4 Year / Bachelor's Degree in Communications, Marketing, Business, News Media, Public Relations or a related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Required Experience: 5 years of progressively responsible, professional experience in a communications and marketing role with an emphasis on customer service. Certifications: A valid Driver’s License is required. Knowledge, Skills, and Abilities Excellent writing, editing (photo/video/text), presentation and communication skills. Experience with creating and curating content for business media and blogs. Experience using a variation of popular social media platforms. A passion and experience with social media, email campaigns and the associated technology commonly used for creating social content. Experience with project management as a discipline and project management software. Proficiency with data analytics. Knowledge of website, social analytics tools, Microsoft Office Suite, link tracking tools like bit.ly, Adobe Illustrator, InDesign, Photoshop, HTML, content management systems, and any associated technology commonly used for creating marketing content. Experience with planning events. Excellent customer service and phone skills. Must handle multiple tasks simultaneously, to think logically and solve problems, work well under pressure, and prioritize assignments to meet deadlines. Must develop and maintain effective, cooperative, friendly, and professional working relationships, using superior verbal and written communication skills with City employees and the public even in conflict situations. Must discern when confidentiality is required and maintain confidentiality. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Occasional: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Additional Working Demands / Conditions: Work is performed in an office environment, but can involve field work to include occasional weekends or night shifts attending special events and/or meetings. May need to report to work after hours in emergency situations. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
Apr 17, 2024
Full Time
The Senior Marketing Coordinator is responsible for collaborating with staff to design, plan, and execute marketing, branding, and public relations for the City of Loveland’s utilities. This position works with the Customer Experience team to create marketing strategies and campaigns to align organization and community facing programs, projects, and initiatives, utilizing multiple marketing techniques to reach customers with a goal to inform, educate and engage customers. This position also supports the Office of Communication and Engagement as needed. The salary range for this position is $80,000 to $98,891 annually, with a hiring range of $80,000 to $86,072 annually, depending on qualifications and experience. This opportunity will be available until May 1, 2024 at 3:00pm. A current resume is required, and a cover letter is preferred. The Customer Experience team seeks a driven, collaborative professional who is passionate about building relationships, protecting the environment and marketing sustainable operations. They must be resourceful, innovative, forward thinking and a committed team player who maintains an enthusiastic and positive attitude. Our core values of teamwork, ethics and excellence are fundamental to everything we do, and the ideal candidate will have a proven track record of establishing and maintaining relationships within the business community, providing excellent customer service, and managing energy and water programs to success. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions As a brand champion, collaborate to ensure all contributors of the utility understand the brand and its goals. Recommend short-and long-range marketing, information and strategic communication plans for programs and services. Coordinate aspects of marketing, education and information programs such as collateral materials, campaigns, employee and customer communications, and billing campaigns. Analyze campaigns and strategize to maximize customer related activities. Takes a lead administrative role in the design, review production and distribution of information, print media, case studies, videos and other educational material. Tracks all marketing projects using project management software and methodology, for reporting purposes. Promotes and drives service and behaviors through customer outreach, demonstrations, events, communications, etc. Promotes and supports events with marketing efforts, planning, securing sponsorships, providing community relations, and on-site assistance. Manages the utility websites including publishing content, maintaining continuity of themes, designing layout, streamlining navigation and increasing online presence to utility customers. Provide support in coordinating activities related to customer satisfaction and utilization objectives. Partners with supervisors and managers to conceptualize and plan marketing for programs, and special events. Maintains expert level knowledge of services, programs, industry, and other municipalities. Creates reports and facilitates projects to identify and support customer service and customer experience opportunities. Works with department, division and program partners on training materials, event promotions, and new tool development. Writes and edit articles, maintains press contacts, and proofreading all outgoing communications. Manages the utility’s social media profiles and presence, including Facebook, X, Instagram, YouTube, NextDoor, and additional channels that may be deemed relevant. Optimizes content for search engines. Initiates and prepares contracts for marketing, website and print vendors. Negotiates contracts as needed. Utilizes analytics to evaluate website traffic, social media, and program performance. Develops holistic quarterly performance report for all marketing and communications work. Works with the Customer Experience Manager to develop and submit cost estimates for inclusion in the annual budget for marketing and promotion of Loveland Utilities. Creates and manages public relations and emergency response communications in times of crisis. Other Job Functions Maintains and assists in developing effective processes that complement the division. With a strong emphasis on customer service, provides front-line response to a variety of public and internal inquiries regarding department activities, policies, programs, procedures, and projects over the phone, in person and through written correspondence; coordinate distribution of information to appropriate personnel and redirect customers when appropriate. Assists and supports the division with high-level projects and analysis as needed. Completes special projects, serves on committees, and other duties as assigned. Qualifications Education 4 Year / Bachelor's Degree in Communications, Marketing, Business, News Media, Public Relations or a related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Required Experience: 5 years of progressively responsible, professional experience in a communications and marketing role with an emphasis on customer service. Certifications: A valid Driver’s License is required. Knowledge, Skills, and Abilities Excellent writing, editing (photo/video/text), presentation and communication skills. Experience with creating and curating content for business media and blogs. Experience using a variation of popular social media platforms. A passion and experience with social media, email campaigns and the associated technology commonly used for creating social content. Experience with project management as a discipline and project management software. Proficiency with data analytics. Knowledge of website, social analytics tools, Microsoft Office Suite, link tracking tools like bit.ly, Adobe Illustrator, InDesign, Photoshop, HTML, content management systems, and any associated technology commonly used for creating marketing content. Experience with planning events. Excellent customer service and phone skills. Must handle multiple tasks simultaneously, to think logically and solve problems, work well under pressure, and prioritize assignments to meet deadlines. Must develop and maintain effective, cooperative, friendly, and professional working relationships, using superior verbal and written communication skills with City employees and the public even in conflict situations. Must discern when confidentiality is required and maintain confidentiality. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Occasional: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Additional Working Demands / Conditions: Work is performed in an office environment, but can involve field work to include occasional weekends or night shifts attending special events and/or meetings. May need to report to work after hours in emergency situations. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: President's Office Business Coordinator Classification Title: Presidential Aide Posting Details Priority Application Deadline: Sunday April 28th @ 11:55pm PST Position Summary Under the general direction of the Director of Presidential Business Operations, the President’s Office Business Coordinator performs a variety of functions in support of the daily and long-term administrative activities of the Office of the President. Working with the Sr. Presidential Aide/Executive Assistant to the President, the incumbent performs high-level and sensitive complex scheduling and management of the President’s calendar and supports other Administrators in the President’s Office. The incumbent serves as a liaison for the President’s Office with internal and external stakeholders, such as systemwide officials, university and community leaders, and other government/elected officials, on scheduling needs. The President’s Office Business Coordinator manages administrative operations of the Office of the President; duties include, but are not limited to managing the front desk operation to ensure sufficient staffing, monitoring and tracking the budget for respective areas of responsibilities, office management, procurement and reimbursements, leading the administrative coordination of various meetings led by Office of the President and executive-level meetings and performing other projects as needed. The incumbent must possess competence in independently applying judgment and nonstandard applications and systems, solving a wide range of problems, developing practicable and thorough solutions, and using effective communication and listening skills. The nature of daily activities includes executive management consultation with regard to the collective bargaining process and confidential correspondence on personnel and labor relations matters. This position requires awareness of the structure and functioning of the university to provide an efficient flow of information as a service to visitors. FLSA: Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $3,750 per month - $4,417 per month CSU Classification Salary Range : $3,664 per month - $9,455 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday-Friday, 8 a.m.-5 p.m.; evenings and weekends as needed. Department Information The Division of the President at California State University, Sacramento includes the Office of the President, University Communications, University Initiatives and Student Success, the Office of Institutional Research, the Office of External Relations, and Hornet Athletics. The Office of the President includes the presidential aide, Sr. Advisor to the President, the Chief of Staff, the Director of Presidential Business Operations, and University Events. Those positions manage the operations of the Division and provide support the President. https://www.csus.edu/president/ Minimum Qualifications Knowledge and Abilities: Thorough knowledge of modern equipment, office practices and procedures and business arithmetic, grammar, spelling, and punctuation. Thorough knowledge of principles and techniques of organization, administration and management as well as organizational structure, functions and activities of higher education. Ability to manage multiple assignments; prioritize and set deadlines, complete projects on schedule; identify appropriate applications of a wide variety of complex written policies and procedures; apply a high degree of judgment, discretion and initiative in coordinating activities associated with the president's office such as meetings, projects, executive personnel searches; reply to inquiries; gather information, conduct research, and prepare reports, letters, and policy statements; handle highly confidential and sensitive matters; communicate with the president appropriately; use tact and good judgment in responding to requests for information and/or interpretation of policies or procedures; establish and maintain effective working relationships with high ranking campus administrators, community leaders, and the public; manage the president's appointment calendar; maintain the budget; coordinate and evaluate the work of clerical and/or secretarial personnel assigned to the president's office; and read and write at a level appropriate to the position. Experience: Five years of progressively responsible work experience as a secretary, executive secretary, or staff assistant which has demonstrated the knowledge and abilities listed above; or A combination of education and experience which demonstrates that the applicant has acquired the knowledge and abilities listed above. Required Qualifications Experience 1. Experience providing administrative support at the Executive level or comparable position. Knowledge, Skills, Abilities 2. Ability to work independently on complex problems and work assignments. 3. Ability to schedule and manage multiple calendars through Microsoft Outlook 4. Proficiency in using common business software applications (i.e., Microsoft Office Suite) 5. Ability to maintain confidentiality at all times. 6. Strong organizational and coordination skills. 7. Strong interpersonal skills with the ability to maintain effective working relationships and provide excellent customer service to all internal and external constituents. 8. Effective written and verbal communication skills. 9. Working knowledge of financial recordkeeping and procedures. 10. Ability to learn human resources processes and procedures. 11. Ability to make high-level travel arrangements. 12. Ability to oversee and train student assistants on clerical responsibilities. 13. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents, including faculty, students, staff, and members of the community. Other 14. Ability to travel to and from various locations for purchasing needs or other work-related assignments. 15. Ability to work evenings and weekends as needed to maintain the President’s calendar and/or schedule. Preferred Qualifications 16. Knowledge of CSU systems such as Concur and Financial Data Warehouse. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 13, 2024
Working Title: President's Office Business Coordinator Classification Title: Presidential Aide Posting Details Priority Application Deadline: Sunday April 28th @ 11:55pm PST Position Summary Under the general direction of the Director of Presidential Business Operations, the President’s Office Business Coordinator performs a variety of functions in support of the daily and long-term administrative activities of the Office of the President. Working with the Sr. Presidential Aide/Executive Assistant to the President, the incumbent performs high-level and sensitive complex scheduling and management of the President’s calendar and supports other Administrators in the President’s Office. The incumbent serves as a liaison for the President’s Office with internal and external stakeholders, such as systemwide officials, university and community leaders, and other government/elected officials, on scheduling needs. The President’s Office Business Coordinator manages administrative operations of the Office of the President; duties include, but are not limited to managing the front desk operation to ensure sufficient staffing, monitoring and tracking the budget for respective areas of responsibilities, office management, procurement and reimbursements, leading the administrative coordination of various meetings led by Office of the President and executive-level meetings and performing other projects as needed. The incumbent must possess competence in independently applying judgment and nonstandard applications and systems, solving a wide range of problems, developing practicable and thorough solutions, and using effective communication and listening skills. The nature of daily activities includes executive management consultation with regard to the collective bargaining process and confidential correspondence on personnel and labor relations matters. This position requires awareness of the structure and functioning of the university to provide an efficient flow of information as a service to visitors. FLSA: Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $3,750 per month - $4,417 per month CSU Classification Salary Range : $3,664 per month - $9,455 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday-Friday, 8 a.m.-5 p.m.; evenings and weekends as needed. Department Information The Division of the President at California State University, Sacramento includes the Office of the President, University Communications, University Initiatives and Student Success, the Office of Institutional Research, the Office of External Relations, and Hornet Athletics. The Office of the President includes the presidential aide, Sr. Advisor to the President, the Chief of Staff, the Director of Presidential Business Operations, and University Events. Those positions manage the operations of the Division and provide support the President. https://www.csus.edu/president/ Minimum Qualifications Knowledge and Abilities: Thorough knowledge of modern equipment, office practices and procedures and business arithmetic, grammar, spelling, and punctuation. Thorough knowledge of principles and techniques of organization, administration and management as well as organizational structure, functions and activities of higher education. Ability to manage multiple assignments; prioritize and set deadlines, complete projects on schedule; identify appropriate applications of a wide variety of complex written policies and procedures; apply a high degree of judgment, discretion and initiative in coordinating activities associated with the president's office such as meetings, projects, executive personnel searches; reply to inquiries; gather information, conduct research, and prepare reports, letters, and policy statements; handle highly confidential and sensitive matters; communicate with the president appropriately; use tact and good judgment in responding to requests for information and/or interpretation of policies or procedures; establish and maintain effective working relationships with high ranking campus administrators, community leaders, and the public; manage the president's appointment calendar; maintain the budget; coordinate and evaluate the work of clerical and/or secretarial personnel assigned to the president's office; and read and write at a level appropriate to the position. Experience: Five years of progressively responsible work experience as a secretary, executive secretary, or staff assistant which has demonstrated the knowledge and abilities listed above; or A combination of education and experience which demonstrates that the applicant has acquired the knowledge and abilities listed above. Required Qualifications Experience 1. Experience providing administrative support at the Executive level or comparable position. Knowledge, Skills, Abilities 2. Ability to work independently on complex problems and work assignments. 3. Ability to schedule and manage multiple calendars through Microsoft Outlook 4. Proficiency in using common business software applications (i.e., Microsoft Office Suite) 5. Ability to maintain confidentiality at all times. 6. Strong organizational and coordination skills. 7. Strong interpersonal skills with the ability to maintain effective working relationships and provide excellent customer service to all internal and external constituents. 8. Effective written and verbal communication skills. 9. Working knowledge of financial recordkeeping and procedures. 10. Ability to learn human resources processes and procedures. 11. Ability to make high-level travel arrangements. 12. Ability to oversee and train student assistants on clerical responsibilities. 13. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents, including faculty, students, staff, and members of the community. Other 14. Ability to travel to and from various locations for purchasing needs or other work-related assignments. 15. Ability to work evenings and weekends as needed to maintain the President’s calendar and/or schedule. Preferred Qualifications 16. Knowledge of CSU systems such as Concur and Financial Data Warehouse. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Director, Systemwide Labor Relations . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $11,330 per month, commensurate with qualifications and experience. The salary range for this classification is $6,563 to $21,066 per month. Classification Administrator III Position Information The California State University, Office of the Chancellor, is seeking an Assistant Director, Systemwide Labor Relations to serve as the CSU's advocate at contract grievance arbitration hearings, meet and confer sessions with the applicable union(s), represent the CSU before the Public Employment Relations Board (PERB), and provide generalist labor relations support for campuses as assigned. Responsibilities Under the general direction of the Senior Director of Labor and Employee Relations , the Assistant Director, Systemwide Labor Relations will: -Serve as the CSU advocate at statutory meet and confer sessions and contract grievance meetings. -Arbitrate employee grievances arising from collective bargaining agreements. This includes developing arbitration strategies, pre-hearing case summaries, developing exhibits, preparing witnesses, drafting post hearing briefs, and developing settlement agreements. -Represent the CSU before PERB in all phases of the unfair practice charge process. -Providing high-quality customer service and working as a contributing member of an integrated team of diverse individuals committed to resolving a variety of complex employee and labor relations issues. Leveraging individual and team member's skills and expertise to provide sound and authoritative employee and labor relations advice to internal (ex. Office of General Counsel) and external (ex. campus management) customers. -Respond to inquiries from campus administrators. -Research issues of employment and labor law and regulation, as needed. -Assist in the development of systems to monitor the effectiveness of policies, procedures and practices. -Develop and present training programs for campus, system managers, and administrators in the areas of advocacy and labor relations. -Analyze proposed labor legislation. -Other duties, as assigned. Qualifications This position requires: -Bachelor's degree in Industrial Relations, Business, Law or other related field, or equivalent experience. -Demonstrated three to five years experience resolving union grievances, conducting arbitration hearings or equivalent dispute resolution, and employee/labor relations or general human resources experience, preferably in a unionized environment. -Possession, or ability to obtain, and maintenance of a valid California driver’s license. -Demonstrated experience in maintaining an open and approachable manner, easily build rapport with other parties and ability to work effectively as part of a team. -Demonstrated experience in working with numerous stakeholders who hold varying interests and perspectives. -Ability to maintain focus and relationships within a high volume work environment, which often experiences unexpected shifts in priorities. -Ability to travel, sometimes overnight, within California. -Excellent written and verbal communication skills. -Ability to research questions/issues of public employment policy and law. Preferred Qualifications -Experience in faculty/campus relations in higher education. -California public labor law litigation experience in PERB law and practice. -JD or other professional degree preferred. Application Period Priority consideration will be given to candidates who apply by May 8, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 25, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Director, Systemwide Labor Relations . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $11,330 per month, commensurate with qualifications and experience. The salary range for this classification is $6,563 to $21,066 per month. Classification Administrator III Position Information The California State University, Office of the Chancellor, is seeking an Assistant Director, Systemwide Labor Relations to serve as the CSU's advocate at contract grievance arbitration hearings, meet and confer sessions with the applicable union(s), represent the CSU before the Public Employment Relations Board (PERB), and provide generalist labor relations support for campuses as assigned. Responsibilities Under the general direction of the Senior Director of Labor and Employee Relations , the Assistant Director, Systemwide Labor Relations will: -Serve as the CSU advocate at statutory meet and confer sessions and contract grievance meetings. -Arbitrate employee grievances arising from collective bargaining agreements. This includes developing arbitration strategies, pre-hearing case summaries, developing exhibits, preparing witnesses, drafting post hearing briefs, and developing settlement agreements. -Represent the CSU before PERB in all phases of the unfair practice charge process. -Providing high-quality customer service and working as a contributing member of an integrated team of diverse individuals committed to resolving a variety of complex employee and labor relations issues. Leveraging individual and team member's skills and expertise to provide sound and authoritative employee and labor relations advice to internal (ex. Office of General Counsel) and external (ex. campus management) customers. -Respond to inquiries from campus administrators. -Research issues of employment and labor law and regulation, as needed. -Assist in the development of systems to monitor the effectiveness of policies, procedures and practices. -Develop and present training programs for campus, system managers, and administrators in the areas of advocacy and labor relations. -Analyze proposed labor legislation. -Other duties, as assigned. Qualifications This position requires: -Bachelor's degree in Industrial Relations, Business, Law or other related field, or equivalent experience. -Demonstrated three to five years experience resolving union grievances, conducting arbitration hearings or equivalent dispute resolution, and employee/labor relations or general human resources experience, preferably in a unionized environment. -Possession, or ability to obtain, and maintenance of a valid California driver’s license. -Demonstrated experience in maintaining an open and approachable manner, easily build rapport with other parties and ability to work effectively as part of a team. -Demonstrated experience in working with numerous stakeholders who hold varying interests and perspectives. -Ability to maintain focus and relationships within a high volume work environment, which often experiences unexpected shifts in priorities. -Ability to travel, sometimes overnight, within California. -Excellent written and verbal communication skills. -Ability to research questions/issues of public employment policy and law. Preferred Qualifications -Experience in faculty/campus relations in higher education. -California public labor law litigation experience in PERB law and practice. -JD or other professional degree preferred. Application Period Priority consideration will be given to candidates who apply by May 8, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the University Registrar and led by the Assistant Registrar, the Records and Registration Coordinator must possess knowledge of procedures related to records and registration as expressed in Title 5, California State University (CSU) Executive Orders and San José State campus-based in order to provide advising to students, and consultation to staff and faculty on these policies and procedures. The Records and Registration Coordinator is responsible for providing support for a range of complex functions in the Office of the Registrar, involving a high degree of critical thinking and judgment. The incumbent is responsible for maintaining student academic records, facilitating students’ ability to register for classes, processing various documents in the student information system, ensuring documents are scanned for future retrieval, and providing information related to registration and records to students, staff, and faculty. This includes communicating and providing customer service to students over the phone, via email, through chat, and in person. This may also require consultation with academic and administrative departments to make decisions on how to manage student-specific situations. The incumbent is also responsible for coordinating at least one special program or primary partnership, including developing, maintaining, and upgrading or modifying the assigned programs/partnerships as needed. Key Responsibilities Act independently, using judgment and discretion, to solve student concerns as they arise Advise students, faculty, and staff about CSU Chancellor’s Office/San José State University policies and Office of the Registrar procedures Interpret and apply policies to resolve questions and issues Provide timely, efficient, accurate, and welcoming service to students, faculty, and staff Answer student inquiries through email, chat, phone, and in-person, or transfer students to the appropriate area for assistance Maintain accurate records of academic grades, grade changes, course withdrawals, and other academic record-keeping functions within PeopleSoft, OnBase, and other data management software Perform detailed and complex tasks to update, correct, and audit student records Ensure compliance with Academic Senate policy, Executive Orders, and Title V Resolve student registration and records issues including but not limited to registration eligibility, class status, academic standing, payments, administrative and financial holds using negative and positive service indicators Perform registration for regular and special session students who are unable to register online Coordinate at least one special program and/or primary partnership*, including developing procedures and processes; upgrading or modifying the assigned program/partnership as needed Responsible for records accuracy (by alphabet range) in the National Student Clearinghouse database Knowledge, Skills & Abilities Working knowledge of the practices, procedures and activities of the program to which assigned General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong written and oral communication skills Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to understand students’ perspectives and empathize with their concerns Excellent customer service and public relations skills Establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience Preferred Qualifications Bachelor’s Degree Two (2) years of professional work experience in student records or registrar’s office Two (2) years of experience utilizing a SIS (like Banner, Colleague) Two (2) years of experience utilizing the SIS PeopleSoft Campus Solutions, specifically Two (2) years of experience in student records oversight in the CSU Strong written and oral communication skills Two (2) years of experience interpreting/applying higher education policy and procedures Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 18, 2024 through April 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Job Summary Reporting to the University Registrar and led by the Assistant Registrar, the Records and Registration Coordinator must possess knowledge of procedures related to records and registration as expressed in Title 5, California State University (CSU) Executive Orders and San José State campus-based in order to provide advising to students, and consultation to staff and faculty on these policies and procedures. The Records and Registration Coordinator is responsible for providing support for a range of complex functions in the Office of the Registrar, involving a high degree of critical thinking and judgment. The incumbent is responsible for maintaining student academic records, facilitating students’ ability to register for classes, processing various documents in the student information system, ensuring documents are scanned for future retrieval, and providing information related to registration and records to students, staff, and faculty. This includes communicating and providing customer service to students over the phone, via email, through chat, and in person. This may also require consultation with academic and administrative departments to make decisions on how to manage student-specific situations. The incumbent is also responsible for coordinating at least one special program or primary partnership, including developing, maintaining, and upgrading or modifying the assigned programs/partnerships as needed. Key Responsibilities Act independently, using judgment and discretion, to solve student concerns as they arise Advise students, faculty, and staff about CSU Chancellor’s Office/San José State University policies and Office of the Registrar procedures Interpret and apply policies to resolve questions and issues Provide timely, efficient, accurate, and welcoming service to students, faculty, and staff Answer student inquiries through email, chat, phone, and in-person, or transfer students to the appropriate area for assistance Maintain accurate records of academic grades, grade changes, course withdrawals, and other academic record-keeping functions within PeopleSoft, OnBase, and other data management software Perform detailed and complex tasks to update, correct, and audit student records Ensure compliance with Academic Senate policy, Executive Orders, and Title V Resolve student registration and records issues including but not limited to registration eligibility, class status, academic standing, payments, administrative and financial holds using negative and positive service indicators Perform registration for regular and special session students who are unable to register online Coordinate at least one special program and/or primary partnership*, including developing procedures and processes; upgrading or modifying the assigned program/partnership as needed Responsible for records accuracy (by alphabet range) in the National Student Clearinghouse database Knowledge, Skills & Abilities Working knowledge of the practices, procedures and activities of the program to which assigned General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong written and oral communication skills Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to understand students’ perspectives and empathize with their concerns Excellent customer service and public relations skills Establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience Preferred Qualifications Bachelor’s Degree Two (2) years of professional work experience in student records or registrar’s office Two (2) years of experience utilizing a SIS (like Banner, Colleague) Two (2) years of experience utilizing the SIS PeopleSoft Campus Solutions, specifically Two (2) years of experience in student records oversight in the CSU Strong written and oral communication skills Two (2) years of experience interpreting/applying higher education policy and procedures Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 18, 2024 through April 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrative Support Coordinator II Hours: Hourly/Intermittent - Temporary FLSA: Non-exempt Anticipated Hiring Salary: $25.00 per hour* CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: November 17, 2023 Recruitment Status: Open Until Filled This is a temporary, hourly intermittent position through December 1, 2024, with the potential of renewal based on budget and/or operations needs. ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of University Affairs, Ceremonies and Events and in conjunction with the assigned Event Specialist, the Event Coordinator works on an intermittent hourly basis to 1) coordinate and execute events as assigned and 2) supports and assists the UACE team to execute campus-wide events and ceremonies; always ensuring all campus events are held safely and successfully within the established protocols and guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Coordination and Execution of Events: Works independently and in conjunction with other department members, to coordinate and execute campus wide events. Applies appropriate event policies and procedures. Addresses events coordination challenges using reasoning, interpretation, and application of standard event theories and principles to recommend the wisest course of action. Troubleshoots and solves challenges which arise during events independently and with the support of the other department members. Coordinates tasks including, but not limited to food and beverage service, set-up, breakdown, decorations, safety training, check-in, meet and greet, and ensuring safety measure as implemented. Provides instruction and direction to students, volunteers, vendors, guests and/or other events personnel to ensure compliance with policies and procedures. Coordinates administrative services including but not limited to facilities maintenance, repairs, landscaping, custodial, and building security as it relates to assigned events. Collaborates with the multi-media tech specialist to identify and communicate sound system requirements and other technical equipment needs where applicable. Also supports the multimedia tech specialist as required with equipment operation, setups and breakdowns. Provides exemplary customer service and maintains professionalism to all internal and external contacts. Support and Assist UACE Team to Execute Campus Wide Events Attend meetings, take meeting notes, prepares and distributes post-meeting reports and surveys, and follows up on action items. Updates department website as needed. Contributes to and maintains the department's shared comprehensive system of files and records for both electronic and physical materials, including shared calendar. Assists with preparation of estimates, facility use agreements, and interim and final sales orders and payment of invoices relating to events. May work with the department biller and budget analyst to track expenses and forecast event costs. Supports virtual events using Zoom and other virtual event platforms, using knowledge of the latest technical services available to the campus that includes online meetings, interpreter services, closed caption services, and other computing services to meet the needs of internal and external clients where appropriate or necessary. Supports the coordination of the summer conference programs and University House events where appropriate. Coordinates a range of post-event assessments to inform future planning practices. Provide backup administrative and event support. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, and systems. Ability to: independently handle multiple work unit priorities and projects; interpret and apply independently a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS: Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. SPECIALIZED SKILLS REQUIRED : Must be capable of independently coordinating and scheduling multiple functions and handling multiple priorities. Superior customer service skills and demonstrated ability to work effectively with all levels of staff, faculty, and students to plan and coordinate campus events. Thorough knowledge of office systems and ability to effectively use a broad range of technology, systems, and packages. General knowledge of event planning, operations, production and technical services. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS: Three (3) plus years of conference and event planning and coordination. Experience managing residential conference programs. Higher education experience. Technical fluency with Microsoft Office Professional Suite, Oracle PeopleSoft/CMS baseline system, 25Live space scheduling system (power user/administrator rights), Zoom (meeting and webinar), and Google docs, spreadsheets, email and calendaring systems. Knowledge of university operations, programs, and procedures; preferably in regards to event and centralized scheduling. Highly desirable: Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of applied, active, and project-based learning activities; interdisciplinary; multicultural and global perspectives; technological sophistication; service learning; ethical reflection and practice; and collaboration. Experience working with a diverse and multicultural population. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position has been designated as a sensitive position with responsibility or access/possession of building master or sub-master keys for building access. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position requires a flexible schedule to accommodate evenings and/or weekend work. Sensitive Positions - This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ) This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. PHYSICAL WORK ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Ability to lift 25 pounds. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : Employees who are not initially eligible upon hire date for CalPERS retirement membership are required to participate in the CSU Part-time/Seasonal/Temporary (PST) Retirement Plan in lieu of Social Security. Employees enrolled in this program contribute 7.5% of their gross wages, on a pre-tax basis, to a retirement account that is available after separation of employment. CSUMB offers health or FlexCash benefits to employees in eligible positions under the Affordable Care Act (ACA). There may be other benefits available depending on appointment type. Please refer to the CSU Voluntary Benefits Plans . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Nov 03 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Classification: Administrative Support Coordinator II Hours: Hourly/Intermittent - Temporary FLSA: Non-exempt Anticipated Hiring Salary: $25.00 per hour* CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: November 17, 2023 Recruitment Status: Open Until Filled This is a temporary, hourly intermittent position through December 1, 2024, with the potential of renewal based on budget and/or operations needs. ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of University Affairs, Ceremonies and Events and in conjunction with the assigned Event Specialist, the Event Coordinator works on an intermittent hourly basis to 1) coordinate and execute events as assigned and 2) supports and assists the UACE team to execute campus-wide events and ceremonies; always ensuring all campus events are held safely and successfully within the established protocols and guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Coordination and Execution of Events: Works independently and in conjunction with other department members, to coordinate and execute campus wide events. Applies appropriate event policies and procedures. Addresses events coordination challenges using reasoning, interpretation, and application of standard event theories and principles to recommend the wisest course of action. Troubleshoots and solves challenges which arise during events independently and with the support of the other department members. Coordinates tasks including, but not limited to food and beverage service, set-up, breakdown, decorations, safety training, check-in, meet and greet, and ensuring safety measure as implemented. Provides instruction and direction to students, volunteers, vendors, guests and/or other events personnel to ensure compliance with policies and procedures. Coordinates administrative services including but not limited to facilities maintenance, repairs, landscaping, custodial, and building security as it relates to assigned events. Collaborates with the multi-media tech specialist to identify and communicate sound system requirements and other technical equipment needs where applicable. Also supports the multimedia tech specialist as required with equipment operation, setups and breakdowns. Provides exemplary customer service and maintains professionalism to all internal and external contacts. Support and Assist UACE Team to Execute Campus Wide Events Attend meetings, take meeting notes, prepares and distributes post-meeting reports and surveys, and follows up on action items. Updates department website as needed. Contributes to and maintains the department's shared comprehensive system of files and records for both electronic and physical materials, including shared calendar. Assists with preparation of estimates, facility use agreements, and interim and final sales orders and payment of invoices relating to events. May work with the department biller and budget analyst to track expenses and forecast event costs. Supports virtual events using Zoom and other virtual event platforms, using knowledge of the latest technical services available to the campus that includes online meetings, interpreter services, closed caption services, and other computing services to meet the needs of internal and external clients where appropriate or necessary. Supports the coordination of the summer conference programs and University House events where appropriate. Coordinates a range of post-event assessments to inform future planning practices. Provide backup administrative and event support. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, and systems. Ability to: independently handle multiple work unit priorities and projects; interpret and apply independently a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS: Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. SPECIALIZED SKILLS REQUIRED : Must be capable of independently coordinating and scheduling multiple functions and handling multiple priorities. Superior customer service skills and demonstrated ability to work effectively with all levels of staff, faculty, and students to plan and coordinate campus events. Thorough knowledge of office systems and ability to effectively use a broad range of technology, systems, and packages. General knowledge of event planning, operations, production and technical services. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS: Three (3) plus years of conference and event planning and coordination. Experience managing residential conference programs. Higher education experience. Technical fluency with Microsoft Office Professional Suite, Oracle PeopleSoft/CMS baseline system, 25Live space scheduling system (power user/administrator rights), Zoom (meeting and webinar), and Google docs, spreadsheets, email and calendaring systems. Knowledge of university operations, programs, and procedures; preferably in regards to event and centralized scheduling. Highly desirable: Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of applied, active, and project-based learning activities; interdisciplinary; multicultural and global perspectives; technological sophistication; service learning; ethical reflection and practice; and collaboration. Experience working with a diverse and multicultural population. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position has been designated as a sensitive position with responsibility or access/possession of building master or sub-master keys for building access. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position requires a flexible schedule to accommodate evenings and/or weekend work. Sensitive Positions - This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ) This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. PHYSICAL WORK ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Ability to lift 25 pounds. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : Employees who are not initially eligible upon hire date for CalPERS retirement membership are required to participate in the CSU Part-time/Seasonal/Temporary (PST) Retirement Plan in lieu of Social Security. Employees enrolled in this program contribute 7.5% of their gross wages, on a pre-tax basis, to a retirement account that is available after separation of employment. CSUMB offers health or FlexCash benefits to employees in eligible positions under the Affordable Care Act (ACA). There may be other benefits available depending on appointment type. Please refer to the CSU Voluntary Benefits Plans . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Nov 03 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Sonoma County, CA
Santa Rosa, California, United States
Position Information Take your legal support career to the next level and become the Sonoma County Probation Department's newest Senior Legal Support Coordinator. Starting salary up to $36.77/hour ($76,743/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education About the Position Probation Department Senior Legal Support Coordinators play a crucial role in the criminal justice system. They coordinate work with staff and: Process complex legal requests and c reate and file petitions with the court in accordance with the law and established procedures Communicate information regarding the status of cases, department procedures, the disposition of records, and other appropriate information to attorneys, law enforcement officials, outside agencies, and the general public Prepare daily Court calendars and review, organize, and distribute Court reports and documents Provide customer service to the public in person, electronically, and over the phone Receive and process mail, including time-sensitive legal documents Train Legal Processors in an assigned unit Run criminal history reports Use independent judgment in selecting and applying specific laws, ordinances, regulations, and procedures Working in the Hall of Justice for the Adult Probation Division, this position assists the Legal Staff Supervisor and supports the reception desk and payment window. The ideal candidate for this position thrives in a fast-paced, collaborative, and customer-focused environment. They will also possess: Strong communication and interpersonal skills, empathy, tact, patience, and a positive outlook with the ability to interact with a diverse customer base Excellent problem-solving skills and the independence to use sound judgment in applying appropriate rules and regulations The ability to prioritize work with strict deadlines and shift gears quickly Knowledge of the criminal court system Some experience r eading and interpreting court documents Moderate to advanced Word and Excel skills A sense of humor *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . The Civil Service title for this position is Senior Legal Processor. This recruitment is being conducted to fill a position in the Probation Department. The employment list established from this recruitment may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of this list. Qualified C o unty employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, two years of work experience in a law office, law enforcement office, or court environment processing legal documents would provide this opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Skill Requirement: The ability to type at a corrected speed of 45 words per minute may be required for some assignments. Background Requirements: Applicants for some assignments must successfully complete a thorough background investigation conducted by the Sheriff’s Office. Knowledge, Skills, and Abilities Considerable knowledge of: the purpose and processing of a diversity of court, law enforcement, and legal documents, forms, and records; the operations, procedures and jurisdictions of the court or department of assignment; the record and computer systems of the Courts and the department of assignment; basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition; the technical resource materials and information sources applicable to the area of assignment; court related statutes, laws, ordinances and procedures and their applicability to the department of assignment. Some knowledge of: effective supervision; techniques and methods of training employees in work procedures. Ability to: prepare and process a variety of complex legal documents; maintain complex legal records, assemble materials and prepare reports; locate, identify and correct technical inaccuracies; work independently in performing assignment and in resolving problems and deviations; assist in the planning and coordination of the work in the assigned unit; understand, interpret, explain, and apply specific statues, codes, laws, regulations, and procedures train employees; use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; establish and maintain cooperative and harmonious relationships with judges, attorneys, litigants, other employees, and the general public; independently research and prepare correspondence in answer to inquiries about department records, programs, services, procedures, and regulations; make accurate arithmetic calculations; operate a variety of office equipment. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. BACKGROUND INVESTIGATION It is the policy of law enforcement and legal offices and departments, in the County of Sonoma, that candidates complete a thorough background investigation process prior to employment. This policy is imperative to keep the department’s employees and the public safe and to maintain high standards in the law enforcement community. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. The background investigation will include a thorough assessment of a candidate’s personal, employment, educational, criminal, and credit history. The investigation may include but is not necessarily limited to: the use of prescription and/or other drugs, reports from former employers, friends, family members, educational institutions, law enforcement agencies, credit reports, court reports, public records search, and/or other relevant sources. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. All candidates will be required to take a pre-employment medical examination. The pre-employment medical examination will include drug testing as part of the medical examination for all applicants and for all current employees who are offered employment with the Offices/Departments. Additionally, candidates may be required to take a pre-employment psychological examination. The results of these examinations and the background investigation shall be confidential and shall not be available to the candidate for review. Failure to pass the background investigation will eliminate a candidate from the employment process. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Issues that arise during the investigation process will be assessed, and judgment and discretion will be used to determine the employability of the candidate. Where there is evidence of a candidate’s past use of controlled substances, many factors shall be used to determine the employability of the individual such as a pattern of use, kind of drug used, circumstances of the start of the drug use, treatment, behavior, and attitude since discontinuance, etc. Please note that a history of using controlled substances does not result in automatic disqualification from the selection process. Prior to disqualifying any candidate whose profile falls within the provisions of the policy, the candidate shall be given the opportunity to present any and all evidence of mitigating facts that the candidate feels should be considered by the hiring authority. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: AK HR Technician: KK IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 28, 2024
Full Time
Position Information Take your legal support career to the next level and become the Sonoma County Probation Department's newest Senior Legal Support Coordinator. Starting salary up to $36.77/hour ($76,743/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education About the Position Probation Department Senior Legal Support Coordinators play a crucial role in the criminal justice system. They coordinate work with staff and: Process complex legal requests and c reate and file petitions with the court in accordance with the law and established procedures Communicate information regarding the status of cases, department procedures, the disposition of records, and other appropriate information to attorneys, law enforcement officials, outside agencies, and the general public Prepare daily Court calendars and review, organize, and distribute Court reports and documents Provide customer service to the public in person, electronically, and over the phone Receive and process mail, including time-sensitive legal documents Train Legal Processors in an assigned unit Run criminal history reports Use independent judgment in selecting and applying specific laws, ordinances, regulations, and procedures Working in the Hall of Justice for the Adult Probation Division, this position assists the Legal Staff Supervisor and supports the reception desk and payment window. The ideal candidate for this position thrives in a fast-paced, collaborative, and customer-focused environment. They will also possess: Strong communication and interpersonal skills, empathy, tact, patience, and a positive outlook with the ability to interact with a diverse customer base Excellent problem-solving skills and the independence to use sound judgment in applying appropriate rules and regulations The ability to prioritize work with strict deadlines and shift gears quickly Knowledge of the criminal court system Some experience r eading and interpreting court documents Moderate to advanced Word and Excel skills A sense of humor *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . The Civil Service title for this position is Senior Legal Processor. This recruitment is being conducted to fill a position in the Probation Department. The employment list established from this recruitment may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of this list. Qualified C o unty employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, two years of work experience in a law office, law enforcement office, or court environment processing legal documents would provide this opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Skill Requirement: The ability to type at a corrected speed of 45 words per minute may be required for some assignments. Background Requirements: Applicants for some assignments must successfully complete a thorough background investigation conducted by the Sheriff’s Office. Knowledge, Skills, and Abilities Considerable knowledge of: the purpose and processing of a diversity of court, law enforcement, and legal documents, forms, and records; the operations, procedures and jurisdictions of the court or department of assignment; the record and computer systems of the Courts and the department of assignment; basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition; the technical resource materials and information sources applicable to the area of assignment; court related statutes, laws, ordinances and procedures and their applicability to the department of assignment. Some knowledge of: effective supervision; techniques and methods of training employees in work procedures. Ability to: prepare and process a variety of complex legal documents; maintain complex legal records, assemble materials and prepare reports; locate, identify and correct technical inaccuracies; work independently in performing assignment and in resolving problems and deviations; assist in the planning and coordination of the work in the assigned unit; understand, interpret, explain, and apply specific statues, codes, laws, regulations, and procedures train employees; use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; establish and maintain cooperative and harmonious relationships with judges, attorneys, litigants, other employees, and the general public; independently research and prepare correspondence in answer to inquiries about department records, programs, services, procedures, and regulations; make accurate arithmetic calculations; operate a variety of office equipment. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. BACKGROUND INVESTIGATION It is the policy of law enforcement and legal offices and departments, in the County of Sonoma, that candidates complete a thorough background investigation process prior to employment. This policy is imperative to keep the department’s employees and the public safe and to maintain high standards in the law enforcement community. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. The background investigation will include a thorough assessment of a candidate’s personal, employment, educational, criminal, and credit history. The investigation may include but is not necessarily limited to: the use of prescription and/or other drugs, reports from former employers, friends, family members, educational institutions, law enforcement agencies, credit reports, court reports, public records search, and/or other relevant sources. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. All candidates will be required to take a pre-employment medical examination. The pre-employment medical examination will include drug testing as part of the medical examination for all applicants and for all current employees who are offered employment with the Offices/Departments. Additionally, candidates may be required to take a pre-employment psychological examination. The results of these examinations and the background investigation shall be confidential and shall not be available to the candidate for review. Failure to pass the background investigation will eliminate a candidate from the employment process. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Issues that arise during the investigation process will be assessed, and judgment and discretion will be used to determine the employability of the candidate. Where there is evidence of a candidate’s past use of controlled substances, many factors shall be used to determine the employability of the individual such as a pattern of use, kind of drug used, circumstances of the start of the drug use, treatment, behavior, and attitude since discontinuance, etc. Please note that a history of using controlled substances does not result in automatic disqualification from the selection process. Prior to disqualifying any candidate whose profile falls within the provisions of the policy, the candidate shall be given the opportunity to present any and all evidence of mitigating facts that the candidate feels should be considered by the hiring authority. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: AK HR Technician: KK IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
City of Fremont, CA
Fremont, California, United States
Description The City of Fremont's Human Services Department is recruiting for Senior Program Coordinator VIEW OUR RECRUITMENT BROCHURE The Department The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships; engaging with and building the capacity of the community to do its own problem- solving; and leveraging financial and volunteer resources. The Department’s nationally and internationally recognized programs support thousands of residents throughout their life course, from infants to elders. The department offers a hybrid working environment which is friendly, supportive, collegial and, where staff of many disciplines come together to problem solve, compassionately assist those in need, learn together and share successes. The Aging and Family Services Division (AFS) of HSD specifically supports older residents and their caregivers to live active, healthy lives in the Tri-City community. With input from local, older adults (age 55 years+) as our guide, the AFS team strives to provide a continuum of supportive services that range from health promotion activities to home-based end of life care. AFS has a Senior InfoLine (phone and email) that is answered in 4 languages (Farsi, English, Spanish and Chinese) that is often an entry point. As an older adult or their caregiver’s situation changes, they seamlessly have access to a continuum of programs that include counseling and emotional support; care coordination and resource assistance; specialized family caregiver support and education. Many of these supportive services are provided in the resident’s home. We also provide regular expert clinical consultation, supervision, opportunities for self-reflection, and team building, fostering a culture of empathy, inclusivity, humility, and respect. First Review of Applications The first review of applications is May 6, 2024, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. _______________________________________________________________________________ Senior Program Coordinator Class Specification Definition Under general supervision, the Senior Program Coordinator plans, implements, manages and evaluates community programs in the Human Services Department. Class Characteristics This classification is characterized by having principal responsibility for development and delivery of programs in support of a variety of senior and family support services provided through the Human Services Department. Incumbents often carry a client caseload. Incumbents act as the primary community contact point for programs. Assignments and objectives are generally outlined; work is performed with a high degree of independence. This position is distinguished from the Program Coordinator by its responsibility for managing established programs that have been identified as a priority of the department, and for supervision and training of a significant number of staff assigned to the programs. Essential Functions Position exists in a variety of departments. Not all functions are essential in all departments depending on department needs. • Administers one or more established program areas. • Assumes direct responsibility for program design and implementation. • Authorizes modifications to existing programs and develops proposals for new programs. • Oversees day-to-day program operations. • Assigns and monitors the work of individuals who lead support groups and counsel with clients. • Completes intake evaluations, utilization reviews and client summaries. • Develops and presents training programs. • Conducts meetings with community groups, employers, service providers and/or members of the community. • Serves as liaison to citizen advisory bodies. • Prepares and monitors program budgets. • Researches potential grant opportunities and writes grant proposals. • Develops and implements program market strategies including print media and public events. • Coordinates programs with community service providers. • Performs outreach/public speaking activities to promote program(s) in the community. • Develops and maintains strong working relationships with City departments, hospitals, health care professionals, family services providers and the community-at-large. • Maintains program documentation. • Prepares written and statistical reports. • Supervises substantial numbers of service and/or clerical staff, interns and volunteers. • Participates in meetings as required. In addition to the above, incumbents assigned to the Infant-Toddler Program perform the following essential functions: • Receives and reviews requests for services. • Conducts intake evaluations to determine type and severity of problems. • Determines counseling objectives. • Establishes diagnostic and treatment plans. • Interviews clients, relatives and other involved persons to evaluate clients' needs and assess clients' condition. • Observes client behavior and modifies treatment plan to incorporate new information and changing perceptions. • Coordinates plan with staff, other agencies, institutions, private practitioners and law enforcement personnel. • Performs individual, family and group counseling to enhance mental and emotional health, level of social functioning and independent living for children, adolescents, adults and older adults using a variety of therapeutic and counseling techniques. • Refers clients to available therapeutic, social service, educational and medical resources when appropriate. • Conducts crisis intervention as necessary. • Provides case management services to clients. • Opens cases and establishes and maintains case files. • Explains treatment facility procedures and clients' rights and responsibilities. • Prepares correspondence and reports on client histories, treatment progress and other matters related to case treatment. Marginal Functions • Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: The techniques and methodology of educational and social service program design, development, and administration; manual and automated record keeping systems; needs assessment and program evaluation practices and techniques; local and/or regional resources available to meet the needs of the targeted population; the principles and practices of program administration and budgeting; cost center budgeting; practices and techniques used to hire and train staff and volunteers; practices of supervision; program marketing and public relations techniques; the preparation of written and verbal reports. Ability to: Conduct needs assessments, surveys and focus groups in order to plan for community's needs; develop, plan, organize, and implement programs; gather data and report customer satisfaction feedback; determine and implement the appropriate course of action in emergency or stressful situations; develop and maintain effective working relationships with other staff, agencies, service providers, and institutions; participate in the development and implementation of operational policies and procedures; assist staff, interns and volunteers in establishing effective relationships with clients from a variety of socioeconomic and ethnic backgrounds and age groups; evaluate staff effectiveness and prepare performance appraisals; work independently; prepare concise narrative and statistical reports and evaluations, using appropriate word processing and spreadsheet technology; communicate effectively both verbally and in writing. In addition to the above, incumbents assigned to the Infant-Toddler Program must have the knowledge, skills and abilities to provide mental health treatment and clinical case management. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience that has provided the knowledge and skills necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and skills would be: Education and/or experience equivalent to graduation from an accredited college or university with a Master's degree in recreation, social services, or a related field and two (2) years of experience in developing programs and providing services for youth, elderly, or families. Two years of supervisory experience is desirable. In addition, the position in Infant-Toddler Programs requires one of the following licenses from the State of California: Licensed Clinical Social Worker (LCSW), licensed psychologist, or Marriage and Family Therapist (MFT). Licenses/Certificates/Special Requirements Position incumbents may be required to work other than normal office hours. This position requires the ability to travel independently within and outside of the City limits to fulfill assigned duties and responsibilities. Physical and Environmental Demands Rare = 66% Sitting: Constant Walking: Occasional Standing: Occasional Bending (neck): Frequent Bending (waist): Rare Squatting: Rare Climbing: Rare Kneeling: Rare Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Occasional Twisting (waist): Never Grasp - light (dominant hand): Occasional Grasp - light (non-dominant): Occasional Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Occasional Fine manipulation (non-dominant): Occasional Reach - at/below shoulder: Occasional Reach - above shoulder level: Rare Push/pull: Up to 10 lbs. Rare - setting up conference rooms 11 to 25 lbs. Rare - setting up conference rooms 26 to 50 lbs. Rare - setting up conference rooms 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works outdoors only when traveling to home visits and to meetings. Works indoors using computer monitor, works around others, works alone, works with others. Class Code: 7540 FLSA: Non-exempt EEOC Code: 3 Barg. Unit: CFEA Probation: 12 months Rev.: 11/15 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary Closing Date/Time: Continuous
Apr 18, 2024
Full Time
Description The City of Fremont's Human Services Department is recruiting for Senior Program Coordinator VIEW OUR RECRUITMENT BROCHURE The Department The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships; engaging with and building the capacity of the community to do its own problem- solving; and leveraging financial and volunteer resources. The Department’s nationally and internationally recognized programs support thousands of residents throughout their life course, from infants to elders. The department offers a hybrid working environment which is friendly, supportive, collegial and, where staff of many disciplines come together to problem solve, compassionately assist those in need, learn together and share successes. The Aging and Family Services Division (AFS) of HSD specifically supports older residents and their caregivers to live active, healthy lives in the Tri-City community. With input from local, older adults (age 55 years+) as our guide, the AFS team strives to provide a continuum of supportive services that range from health promotion activities to home-based end of life care. AFS has a Senior InfoLine (phone and email) that is answered in 4 languages (Farsi, English, Spanish and Chinese) that is often an entry point. As an older adult or their caregiver’s situation changes, they seamlessly have access to a continuum of programs that include counseling and emotional support; care coordination and resource assistance; specialized family caregiver support and education. Many of these supportive services are provided in the resident’s home. We also provide regular expert clinical consultation, supervision, opportunities for self-reflection, and team building, fostering a culture of empathy, inclusivity, humility, and respect. First Review of Applications The first review of applications is May 6, 2024, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. _______________________________________________________________________________ Senior Program Coordinator Class Specification Definition Under general supervision, the Senior Program Coordinator plans, implements, manages and evaluates community programs in the Human Services Department. Class Characteristics This classification is characterized by having principal responsibility for development and delivery of programs in support of a variety of senior and family support services provided through the Human Services Department. Incumbents often carry a client caseload. Incumbents act as the primary community contact point for programs. Assignments and objectives are generally outlined; work is performed with a high degree of independence. This position is distinguished from the Program Coordinator by its responsibility for managing established programs that have been identified as a priority of the department, and for supervision and training of a significant number of staff assigned to the programs. Essential Functions Position exists in a variety of departments. Not all functions are essential in all departments depending on department needs. • Administers one or more established program areas. • Assumes direct responsibility for program design and implementation. • Authorizes modifications to existing programs and develops proposals for new programs. • Oversees day-to-day program operations. • Assigns and monitors the work of individuals who lead support groups and counsel with clients. • Completes intake evaluations, utilization reviews and client summaries. • Develops and presents training programs. • Conducts meetings with community groups, employers, service providers and/or members of the community. • Serves as liaison to citizen advisory bodies. • Prepares and monitors program budgets. • Researches potential grant opportunities and writes grant proposals. • Develops and implements program market strategies including print media and public events. • Coordinates programs with community service providers. • Performs outreach/public speaking activities to promote program(s) in the community. • Develops and maintains strong working relationships with City departments, hospitals, health care professionals, family services providers and the community-at-large. • Maintains program documentation. • Prepares written and statistical reports. • Supervises substantial numbers of service and/or clerical staff, interns and volunteers. • Participates in meetings as required. In addition to the above, incumbents assigned to the Infant-Toddler Program perform the following essential functions: • Receives and reviews requests for services. • Conducts intake evaluations to determine type and severity of problems. • Determines counseling objectives. • Establishes diagnostic and treatment plans. • Interviews clients, relatives and other involved persons to evaluate clients' needs and assess clients' condition. • Observes client behavior and modifies treatment plan to incorporate new information and changing perceptions. • Coordinates plan with staff, other agencies, institutions, private practitioners and law enforcement personnel. • Performs individual, family and group counseling to enhance mental and emotional health, level of social functioning and independent living for children, adolescents, adults and older adults using a variety of therapeutic and counseling techniques. • Refers clients to available therapeutic, social service, educational and medical resources when appropriate. • Conducts crisis intervention as necessary. • Provides case management services to clients. • Opens cases and establishes and maintains case files. • Explains treatment facility procedures and clients' rights and responsibilities. • Prepares correspondence and reports on client histories, treatment progress and other matters related to case treatment. Marginal Functions • Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: The techniques and methodology of educational and social service program design, development, and administration; manual and automated record keeping systems; needs assessment and program evaluation practices and techniques; local and/or regional resources available to meet the needs of the targeted population; the principles and practices of program administration and budgeting; cost center budgeting; practices and techniques used to hire and train staff and volunteers; practices of supervision; program marketing and public relations techniques; the preparation of written and verbal reports. Ability to: Conduct needs assessments, surveys and focus groups in order to plan for community's needs; develop, plan, organize, and implement programs; gather data and report customer satisfaction feedback; determine and implement the appropriate course of action in emergency or stressful situations; develop and maintain effective working relationships with other staff, agencies, service providers, and institutions; participate in the development and implementation of operational policies and procedures; assist staff, interns and volunteers in establishing effective relationships with clients from a variety of socioeconomic and ethnic backgrounds and age groups; evaluate staff effectiveness and prepare performance appraisals; work independently; prepare concise narrative and statistical reports and evaluations, using appropriate word processing and spreadsheet technology; communicate effectively both verbally and in writing. In addition to the above, incumbents assigned to the Infant-Toddler Program must have the knowledge, skills and abilities to provide mental health treatment and clinical case management. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience that has provided the knowledge and skills necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and skills would be: Education and/or experience equivalent to graduation from an accredited college or university with a Master's degree in recreation, social services, or a related field and two (2) years of experience in developing programs and providing services for youth, elderly, or families. Two years of supervisory experience is desirable. In addition, the position in Infant-Toddler Programs requires one of the following licenses from the State of California: Licensed Clinical Social Worker (LCSW), licensed psychologist, or Marriage and Family Therapist (MFT). Licenses/Certificates/Special Requirements Position incumbents may be required to work other than normal office hours. This position requires the ability to travel independently within and outside of the City limits to fulfill assigned duties and responsibilities. Physical and Environmental Demands Rare = 66% Sitting: Constant Walking: Occasional Standing: Occasional Bending (neck): Frequent Bending (waist): Rare Squatting: Rare Climbing: Rare Kneeling: Rare Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Occasional Twisting (waist): Never Grasp - light (dominant hand): Occasional Grasp - light (non-dominant): Occasional Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Occasional Fine manipulation (non-dominant): Occasional Reach - at/below shoulder: Occasional Reach - above shoulder level: Rare Push/pull: Up to 10 lbs. Rare - setting up conference rooms 11 to 25 lbs. Rare - setting up conference rooms 26 to 50 lbs. Rare - setting up conference rooms 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works outdoors only when traveling to home visits and to meetings. Works indoors using computer monitor, works around others, works alone, works with others. Class Code: 7540 FLSA: Non-exempt EEOC Code: 3 Barg. Unit: CFEA Probation: 12 months Rev.: 11/15 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary Closing Date/Time: Continuous
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Manager, Supplier Relations . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is between $7,223 and $7,700 per month, commensurate with qualifications and experience. The salary range for this classification is $3,938 to $11,703 per month. Classification Administrator I Position Information The California State University, Office of the Chancellor, is seeking an Assistant Manager, Supplier Relations to oversee the day-to-day activities related to supplier onboarding and maintenance for the Jaggaer (P2P)/CSUBuy and CFS systems for the Chancellor’s Office and the 23 universities of the CSU. Responsibilities Under the general direction of the Accounts Payable Manager , the Assistant Manager, Supplier Relations will: Manage the onboarding, data integrity, maintenance, and compliance requirements for suppliers/vendors for the CSU system. -Ensure new supplier data is accurate, complete, and is in compliance with all CSU policies and has proper supplier classification. -Troubleshoot and resolve problems related to inconsistencies, errors, missing information, and non-compliance to policy. -Create internal controls and processes for supplier onboarding and maintenance activities. -Review and approve supplier profile details prior to sync with Peoplesoft. -Ensure data is in compliance with local, state, and federal laws and requirements. -Develop policies, procedures, training materials, and guidelines related to supplier management. Provide excellent customer service & support for suppliers and staff. -Effectively communicate with team members, CSU staff, and suppliers. -Build a collaborative working environment with suppliers, Chancellor’s Office staff, and the CSU staff across the 23 campuses. -Provide guidance, coaching, feedback, performance evaluations, approve time off requests, and take disciplinary actions as necessary for direct reports. -Develop, provide or coordinate staff training as needed. Support the development and maintenance of processes, key performance indicators and relationships. -Lead the research, documentation, and implementation of any new or upgrades to existing technology related to systemwide supplier management in CSUBuy/Jaggaer and Peoplesoft. -Participate in task forces and/or committees related to the support of and maintenance of supplier management activities across the CSU. -Keep up to date on best practices, newly created laws, policies, and procedures that impact the maintenance of supplier information and reporting/tax requirements related to supplier payments. Assist AP Manager with ad hoc reports & supervisory requirements as needed. -Provide backup support to the Accounts Payable Manager as requested. -Other projects as assigned by the AP Manager or Director of Accounting. Qualifications This position requires: -Bachelor’s degree in accounting, business administration, economics, finance, or closely related field. -Minimum of 3-5 years of proven experience related to supplier management, accounts payable or similar that would provide knowledge and expertise to perform the functions outlined above. -Strong organizational skills with the ability to manage multiple priorities and meet deadlines. -Exceptional attention to detail and a commitment to maintaining accurate and up-to-date information. -Advanced proficiency with current word processing, spreadsheet software programs, query tools, integrated financial systems and/or other types of record management systems. -Knowledge of internal control methods and related laws, rules, and regulations. -Strong analytical skills. -Ability to establish and maintain effective working relationships with others. -Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. -Exceptional interpersonal and verbal/written communication skills. -Ability to interact extraordinarily well with all levels of employees and management. -Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitative skills to gain consensus. -Excellent management, coaching, mentoring, and training skills. Preferred Qualifications -Previous work experience within the California State University system. -Preference given to individuals with Jaggaer P2P experience/knowledge. -Preference given to individuals with prior governmental business experience. -Preference given to individuals with Franchise Tax Board or IRS 1099 reporting requirements expertise. Application Period Priority consideration will be given to candidates who apply by March 27, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Feb 27 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Manager, Supplier Relations . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is between $7,223 and $7,700 per month, commensurate with qualifications and experience. The salary range for this classification is $3,938 to $11,703 per month. Classification Administrator I Position Information The California State University, Office of the Chancellor, is seeking an Assistant Manager, Supplier Relations to oversee the day-to-day activities related to supplier onboarding and maintenance for the Jaggaer (P2P)/CSUBuy and CFS systems for the Chancellor’s Office and the 23 universities of the CSU. Responsibilities Under the general direction of the Accounts Payable Manager , the Assistant Manager, Supplier Relations will: Manage the onboarding, data integrity, maintenance, and compliance requirements for suppliers/vendors for the CSU system. -Ensure new supplier data is accurate, complete, and is in compliance with all CSU policies and has proper supplier classification. -Troubleshoot and resolve problems related to inconsistencies, errors, missing information, and non-compliance to policy. -Create internal controls and processes for supplier onboarding and maintenance activities. -Review and approve supplier profile details prior to sync with Peoplesoft. -Ensure data is in compliance with local, state, and federal laws and requirements. -Develop policies, procedures, training materials, and guidelines related to supplier management. Provide excellent customer service & support for suppliers and staff. -Effectively communicate with team members, CSU staff, and suppliers. -Build a collaborative working environment with suppliers, Chancellor’s Office staff, and the CSU staff across the 23 campuses. -Provide guidance, coaching, feedback, performance evaluations, approve time off requests, and take disciplinary actions as necessary for direct reports. -Develop, provide or coordinate staff training as needed. Support the development and maintenance of processes, key performance indicators and relationships. -Lead the research, documentation, and implementation of any new or upgrades to existing technology related to systemwide supplier management in CSUBuy/Jaggaer and Peoplesoft. -Participate in task forces and/or committees related to the support of and maintenance of supplier management activities across the CSU. -Keep up to date on best practices, newly created laws, policies, and procedures that impact the maintenance of supplier information and reporting/tax requirements related to supplier payments. Assist AP Manager with ad hoc reports & supervisory requirements as needed. -Provide backup support to the Accounts Payable Manager as requested. -Other projects as assigned by the AP Manager or Director of Accounting. Qualifications This position requires: -Bachelor’s degree in accounting, business administration, economics, finance, or closely related field. -Minimum of 3-5 years of proven experience related to supplier management, accounts payable or similar that would provide knowledge and expertise to perform the functions outlined above. -Strong organizational skills with the ability to manage multiple priorities and meet deadlines. -Exceptional attention to detail and a commitment to maintaining accurate and up-to-date information. -Advanced proficiency with current word processing, spreadsheet software programs, query tools, integrated financial systems and/or other types of record management systems. -Knowledge of internal control methods and related laws, rules, and regulations. -Strong analytical skills. -Ability to establish and maintain effective working relationships with others. -Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. -Exceptional interpersonal and verbal/written communication skills. -Ability to interact extraordinarily well with all levels of employees and management. -Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitative skills to gain consensus. -Excellent management, coaching, mentoring, and training skills. Preferred Qualifications -Previous work experience within the California State University system. -Preference given to individuals with Jaggaer P2P experience/knowledge. -Preference given to individuals with prior governmental business experience. -Preference given to individuals with Franchise Tax Board or IRS 1099 reporting requirements expertise. Application Period Priority consideration will be given to candidates who apply by March 27, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Feb 27 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Online Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Financial Aid Counseling but works independently to provide a variety of coordinating and advising services in support of the Financial Aid and Scholarships Office. The incumbent performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent will maintain a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, the incumbent maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The incumbent will collect accurate financial aid documentation and perform verification in order to award aid to our online student population. The incumbent will be responsible to provide financial aid counseling for prospective and continuing students. The Online Programs Coordinator and Financial Aid Counselor is responsible for serving as the point of contact for SJSU Online Enrollment Counselors and for the evaluation and verification of aid prospective and applicant online learners. Key Responsibilities Coordinate the online Programs supported by the Financial Aid Office (SJSU Online, and Accelerated Programs with a special session fee structure) Verification and award coordination of financial aid awarded for students enrolled in SJSU Online program Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Communicates effectively with students regarding their on-line checklist items and their individual status in the Financial Aid application. Explains the applicant process award cycle and answers questions related to Financial Aid and Scholarship award process at San Jose State University and communicates to students and parents Assists students at the front counter answering questions during drop-in hours and provides phone coverage. Explains to students and parents the various documents, such as tax transcripts and verification forms that may be requested by FASO to complete the application process Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Ability to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President Knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Ability to compose and appropriately format correspondence and reports Knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews; ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to perform accurately in a detail-oriented environment and handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Excellent oral and written communication skills Ability to advise students individually and in groups on routine matters where required Excellent customer service and public relations skills Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five years (5) of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and understanding of Return to Title IV (R2T4) and its effect on the online population Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years of experience of presenting to students/families through in-person or virtual means Experience with online document retrieval system (On-Base) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 22, 2024 through April 8, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 23, 2024
Job Summary The Online Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Financial Aid Counseling but works independently to provide a variety of coordinating and advising services in support of the Financial Aid and Scholarships Office. The incumbent performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent will maintain a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, the incumbent maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The incumbent will collect accurate financial aid documentation and perform verification in order to award aid to our online student population. The incumbent will be responsible to provide financial aid counseling for prospective and continuing students. The Online Programs Coordinator and Financial Aid Counselor is responsible for serving as the point of contact for SJSU Online Enrollment Counselors and for the evaluation and verification of aid prospective and applicant online learners. Key Responsibilities Coordinate the online Programs supported by the Financial Aid Office (SJSU Online, and Accelerated Programs with a special session fee structure) Verification and award coordination of financial aid awarded for students enrolled in SJSU Online program Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Communicates effectively with students regarding their on-line checklist items and their individual status in the Financial Aid application. Explains the applicant process award cycle and answers questions related to Financial Aid and Scholarship award process at San Jose State University and communicates to students and parents Assists students at the front counter answering questions during drop-in hours and provides phone coverage. Explains to students and parents the various documents, such as tax transcripts and verification forms that may be requested by FASO to complete the application process Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Ability to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President Knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Ability to compose and appropriately format correspondence and reports Knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews; ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to perform accurately in a detail-oriented environment and handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Excellent oral and written communication skills Ability to advise students individually and in groups on routine matters where required Excellent customer service and public relations skills Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five years (5) of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and understanding of Return to Title IV (R2T4) and its effect on the online population Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years of experience of presenting to students/families through in-person or virtual means Experience with online document retrieval system (On-Base) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 22, 2024 through April 8, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Special Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Counseling and Advising, but works independently to provide a variety of coordinating and advising services in support of the Financial Aid Counseling Unit. Performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent is responsible for maintaining a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The Special Programs Coordinator and Financial Aid Counselor will develop and maintain accurate and transparent financial aid documentation and work flow in order to maintain levels of productivity and quality of financial aid counseling for prospective and continuing students. Key Responsibilities Coordinate a variety of Special Programs supported by the Financial Aid Office (Study Abroad, Summer Faculty Led Programs, and Accelerated Programs with a special session fee structure) Coordination of financial aid awarded for students enrolled in program of studies. (Pell Credential awarding, Cross-Enrollment, Summer-Start Programs, and Fee Waivers/Vocational Rehab payments). Awarding of aid for specialized grants for students in Doctorate Programs, and MBA programs Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Run necessary queries to identify students to determine the amount of aid to return for those who withdraw or drop classes Utilize the PeopleSoft Module to determine the amount of aid to be charged and adjust/return the Title IV aid as necessary Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Provide counseling to students and campus organizations to educate on budgeting and financial literacy topics thru all media - zoom/in-person/group presentations Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally. Strong oral and written communication skills Must possess excellent customer service and public relations skills Working knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Demonstrated experience with the Federal and State Grant Programs in a Higher Education setting - reconciliation of funds, processing issues, and experience with outside entities in relation to the administration of the programs Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Thorough knowledge of English grammar, business writing, punctuation and spelling Ability to compose and appropriately format correspondence and reports Working knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews Ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five (5) years of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and processing R2T4, etc. Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years’ experience of presenting to students/families thru in-person or virtual means Experience with online document retrieval system (OnBase) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,732/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 20, 2024 through April 3, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 21, 2024
Job Summary The Special Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Counseling and Advising, but works independently to provide a variety of coordinating and advising services in support of the Financial Aid Counseling Unit. Performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent is responsible for maintaining a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The Special Programs Coordinator and Financial Aid Counselor will develop and maintain accurate and transparent financial aid documentation and work flow in order to maintain levels of productivity and quality of financial aid counseling for prospective and continuing students. Key Responsibilities Coordinate a variety of Special Programs supported by the Financial Aid Office (Study Abroad, Summer Faculty Led Programs, and Accelerated Programs with a special session fee structure) Coordination of financial aid awarded for students enrolled in program of studies. (Pell Credential awarding, Cross-Enrollment, Summer-Start Programs, and Fee Waivers/Vocational Rehab payments). Awarding of aid for specialized grants for students in Doctorate Programs, and MBA programs Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Run necessary queries to identify students to determine the amount of aid to return for those who withdraw or drop classes Utilize the PeopleSoft Module to determine the amount of aid to be charged and adjust/return the Title IV aid as necessary Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Provide counseling to students and campus organizations to educate on budgeting and financial literacy topics thru all media - zoom/in-person/group presentations Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally. Strong oral and written communication skills Must possess excellent customer service and public relations skills Working knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Demonstrated experience with the Federal and State Grant Programs in a Higher Education setting - reconciliation of funds, processing issues, and experience with outside entities in relation to the administration of the programs Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Thorough knowledge of English grammar, business writing, punctuation and spelling Ability to compose and appropriately format correspondence and reports Working knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews Ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five (5) years of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and processing R2T4, etc. Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years’ experience of presenting to students/families thru in-person or virtual means Experience with online document retrieval system (OnBase) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,732/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 20, 2024 through April 3, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefited position through 12/31/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $3,119.94-$6,066.55 per month Location: Hybrid position with allowable work from home options. Main office locations either Temecula or Downtown San Bernadino. Additional onsite assistance will be required as needed for training outreach offices and conferences within the two counties. Work Schedule 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00AM - 5:00PM though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the IESBDC Director, the Training Coordinator will work independently to: Work with Business Consultants to plan and coordinate all training events held by the IESBDC. Provide support to special programs, such as the SBDC conferences, Marketplace vendor days and other events. Position includes compilation, promotion, and tracking of monthly, quarterly, and annual training events. Market SBDC training programs to the local business and civic community, to include, but not limited to the following methods: direct mail, networking, public relations and press releases, public speaking, and Internet. Produce marketing materials for events, to include flyers and brochures. Assist staff and pro bono business consultants in the development of training programs and materials. Secure guest speakers for events. Interface with training program participants to include taking attendee registrations, making confirmation calls, follow up with surveys, and provide superior customer service. Prepare all the required paperwork and forms for seminars. Provide all program reporting and maintain training and client databases. Reports to include survey data, government mandated reports, and financial reports for training events. Prepare and manage training promotion budget. Local travel between both Riverside and San Bernardino counties. Minimum Qualifications Education: High school diploma or equivalent. Experience/Other: Required computer skills including Microsoft Office, PowerPoint, Windows, Constant Contact, Zoom, Canva, social media. Excellent organizational, time management, interpersonal skills, and telephone etiquette. Excellent oral and written communication skills, including ability to give public presentations. Knowledge of basic small business principles and ability to recruit and prepare volunteer presenters is important. Preferred Qualifications Bachelor’s degree in Business or a related discipline. Bilingual in Spanish is a plus. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Apr 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 24, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefited position through 12/31/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $3,119.94-$6,066.55 per month Location: Hybrid position with allowable work from home options. Main office locations either Temecula or Downtown San Bernadino. Additional onsite assistance will be required as needed for training outreach offices and conferences within the two counties. Work Schedule 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00AM - 5:00PM though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the IESBDC Director, the Training Coordinator will work independently to: Work with Business Consultants to plan and coordinate all training events held by the IESBDC. Provide support to special programs, such as the SBDC conferences, Marketplace vendor days and other events. Position includes compilation, promotion, and tracking of monthly, quarterly, and annual training events. Market SBDC training programs to the local business and civic community, to include, but not limited to the following methods: direct mail, networking, public relations and press releases, public speaking, and Internet. Produce marketing materials for events, to include flyers and brochures. Assist staff and pro bono business consultants in the development of training programs and materials. Secure guest speakers for events. Interface with training program participants to include taking attendee registrations, making confirmation calls, follow up with surveys, and provide superior customer service. Prepare all the required paperwork and forms for seminars. Provide all program reporting and maintain training and client databases. Reports to include survey data, government mandated reports, and financial reports for training events. Prepare and manage training promotion budget. Local travel between both Riverside and San Bernardino counties. Minimum Qualifications Education: High school diploma or equivalent. Experience/Other: Required computer skills including Microsoft Office, PowerPoint, Windows, Constant Contact, Zoom, Canva, social media. Excellent organizational, time management, interpersonal skills, and telephone etiquette. Excellent oral and written communication skills, including ability to give public presentations. Knowledge of basic small business principles and ability to recruit and prepare volunteer presenters is important. Preferred Qualifications Bachelor’s degree in Business or a related discipline. Bilingual in Spanish is a plus. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Apr 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrative Analyst/Specialist Ex II/III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: AA/S II level is $5,819 to $6,500 per month & AA/S III level is $7,540-$8,797 per month CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: April 22, 2024 Recruitment Status: Extended ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Reporting to the Dean of the College of Education and under the general direction of the Chair of the Department of Education and Leadership, the Educational Placement Coordinator provides program leadership and strategic direction for placement-based activities for students across the College of Education completing external internships and student teaching degree and credential requirements. The Department of Education and Leadership in the College of Education offers programs in Elementary Education, Secondary Education, Special Education, School Psychology, Speech Language Pathology, and a Master of Arts in Education. The department also operates an internship program leading to the same credentials. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Applying extensive knowledge of educational theory, accreditation requirements, and research-informed best practice to administer an effective and efficient program of successful clinical placement of credential /graduate candidates (e.g., General and Special Education, School Psychology, Ed Admin, and undergraduate integrated credential programs). Assuring that all placements meet the state accreditation requirements set forth by Commission on Teacher Credentialing. For example: Building positive relationships between the College of Education and school districts, individual schools, and other appropriate institutions. Coordinating agreements between the College and institutions that mentor our candidates, and Developing new partnerships as needed Developing and implementing procedures for clinical supervisors, including documentation of placement activities required for accreditation Communicating with credential candidates regarding program expectations and requirements Conducting regularly scheduled professional development and in-service training activities for clinical supervisors Developing, maintaining, and communicating effective procedures and expectations for clinical supervisors regarding teaching candidate requirements and evaluation Collecting and maintaining confidential assessment data relevant to placement activities and requirements 2. Overseeing and managing the clinical placement databases for program operation and accreditation purposes. For example: Using ingenuity, innovation, and problem-solving skills to conceive of new approaches and solutions to address the complexity of maintaining accurate and appropriate placement information about candidates, mentors, and clinical supervisors in designated database(s) Compiling and maintaining data on candidate hours, placement requirements, and supervisor evaluations in database(s) Coordinating with the department chair, program coordinators, faculty, and campus instructional technology support staff to ensure functionality of databases and generate data needed for accreditation and evaluation 3. Preparing reports and providing information in response to assessment and accreditation requirements in the area of clinical placement. This includes: Coordinating with department chair, program coordinators, and department staff on the submission of appropriate accreditation documents Monitoring and auditing data to generate summaries and reports for program assessment and accreditation reports, such as for CTC accreditation Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Skills: Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Demonstrated consultative skills in working with internal and external constituent groups. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Ability to: take initiative and work independently to determine effective approaches to projects and priorities; organize, coordinate, and perform work in various situations where numerous and diverse demands are involved; apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; work with representatives from public and private entities and handle potentially sensitive situations; effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; apply extensive expertise to the complexity of maintaining effective university-community partnerships in both face-to-face and online contexts; work with representatives from public and private entities and handle potentially sensitive situations. MINIMUM QUALIFICATIONS : Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. SPECIALIZED SKILLS : Skill in: knowledge of California Commission on Teacher Credentialing, Google Docs, Google Sheets, Excel (including pivot tables/charts, linking worksheets, and creating formulas), preparing PowerPoint, providing exceptional customer service, and planning and executing events. Knowledge of co-teaching and residency requirements of teacher preparation in California. Experience in information retrieval and data presentation and reporting. Thorough knowledge of office systems and expertise using a broad range of technology systems and packages including database management, spreadsheet, design/creative-based software, electronic scheduling, and word processing. PREFERRED QUALIFICATIONS : Three (3) years public experience especially in culturally and linguistically diverse classrooms/schools/districts. Master’s degree or equivalent in appropriate area; experience and/or formal training in classroom observation and supervision. Knowledge of co-teaching and residency models of teacher preparation. Experience with pre-service or in-service teacher training programs. Understanding of regulations and standards pertaining to teacher education in California. Commitment to field-based teacher education. Experience as a public school administrator or supervisor. Exceptional ability to communicate verbally and in writing in a professional, persuasive and tactful manner. Technical fluency with Banner in the use of Microsoft Office Suite; Google’s G-Suite (Gmail, Docs, Drive, and Calendar); Oracle-PeopleSoft / Common Management System or equivalent Student, HR and Financial information systems; Hyperion or equivalent reporting tools; intranet drives; and internet browsers. Highly desirable : Demonstrated understanding of and commitment to CSUMB’s Founding Vision Statement . Administrative Analyst/Specialist Ex III Master’s degree or equivalent in appropriate area; experience and/or formal training in classroom observation and supervision and five years of public experience especially in culturally and linguistically diverse classrooms/schools/districts. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority, will be required to participate in annual training, and to immediately forward to the Clery Compliance Officer all reports of Clery Act crimes brought to their attention. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 10, 2024
Classification: Administrative Analyst/Specialist Ex II/III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: AA/S II level is $5,819 to $6,500 per month & AA/S III level is $7,540-$8,797 per month CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: April 22, 2024 Recruitment Status: Extended ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Reporting to the Dean of the College of Education and under the general direction of the Chair of the Department of Education and Leadership, the Educational Placement Coordinator provides program leadership and strategic direction for placement-based activities for students across the College of Education completing external internships and student teaching degree and credential requirements. The Department of Education and Leadership in the College of Education offers programs in Elementary Education, Secondary Education, Special Education, School Psychology, Speech Language Pathology, and a Master of Arts in Education. The department also operates an internship program leading to the same credentials. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Applying extensive knowledge of educational theory, accreditation requirements, and research-informed best practice to administer an effective and efficient program of successful clinical placement of credential /graduate candidates (e.g., General and Special Education, School Psychology, Ed Admin, and undergraduate integrated credential programs). Assuring that all placements meet the state accreditation requirements set forth by Commission on Teacher Credentialing. For example: Building positive relationships between the College of Education and school districts, individual schools, and other appropriate institutions. Coordinating agreements between the College and institutions that mentor our candidates, and Developing new partnerships as needed Developing and implementing procedures for clinical supervisors, including documentation of placement activities required for accreditation Communicating with credential candidates regarding program expectations and requirements Conducting regularly scheduled professional development and in-service training activities for clinical supervisors Developing, maintaining, and communicating effective procedures and expectations for clinical supervisors regarding teaching candidate requirements and evaluation Collecting and maintaining confidential assessment data relevant to placement activities and requirements 2. Overseeing and managing the clinical placement databases for program operation and accreditation purposes. For example: Using ingenuity, innovation, and problem-solving skills to conceive of new approaches and solutions to address the complexity of maintaining accurate and appropriate placement information about candidates, mentors, and clinical supervisors in designated database(s) Compiling and maintaining data on candidate hours, placement requirements, and supervisor evaluations in database(s) Coordinating with the department chair, program coordinators, faculty, and campus instructional technology support staff to ensure functionality of databases and generate data needed for accreditation and evaluation 3. Preparing reports and providing information in response to assessment and accreditation requirements in the area of clinical placement. This includes: Coordinating with department chair, program coordinators, and department staff on the submission of appropriate accreditation documents Monitoring and auditing data to generate summaries and reports for program assessment and accreditation reports, such as for CTC accreditation Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Skills: Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Demonstrated consultative skills in working with internal and external constituent groups. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Ability to: take initiative and work independently to determine effective approaches to projects and priorities; organize, coordinate, and perform work in various situations where numerous and diverse demands are involved; apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; work with representatives from public and private entities and handle potentially sensitive situations; effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; apply extensive expertise to the complexity of maintaining effective university-community partnerships in both face-to-face and online contexts; work with representatives from public and private entities and handle potentially sensitive situations. MINIMUM QUALIFICATIONS : Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. SPECIALIZED SKILLS : Skill in: knowledge of California Commission on Teacher Credentialing, Google Docs, Google Sheets, Excel (including pivot tables/charts, linking worksheets, and creating formulas), preparing PowerPoint, providing exceptional customer service, and planning and executing events. Knowledge of co-teaching and residency requirements of teacher preparation in California. Experience in information retrieval and data presentation and reporting. Thorough knowledge of office systems and expertise using a broad range of technology systems and packages including database management, spreadsheet, design/creative-based software, electronic scheduling, and word processing. PREFERRED QUALIFICATIONS : Three (3) years public experience especially in culturally and linguistically diverse classrooms/schools/districts. Master’s degree or equivalent in appropriate area; experience and/or formal training in classroom observation and supervision. Knowledge of co-teaching and residency models of teacher preparation. Experience with pre-service or in-service teacher training programs. Understanding of regulations and standards pertaining to teacher education in California. Commitment to field-based teacher education. Experience as a public school administrator or supervisor. Exceptional ability to communicate verbally and in writing in a professional, persuasive and tactful manner. Technical fluency with Banner in the use of Microsoft Office Suite; Google’s G-Suite (Gmail, Docs, Drive, and Calendar); Oracle-PeopleSoft / Common Management System or equivalent Student, HR and Financial information systems; Hyperion or equivalent reporting tools; intranet drives; and internet browsers. Highly desirable : Demonstrated understanding of and commitment to CSUMB’s Founding Vision Statement . Administrative Analyst/Specialist Ex III Master’s degree or equivalent in appropriate area; experience and/or formal training in classroom observation and supervision and five years of public experience especially in culturally and linguistically diverse classrooms/schools/districts. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority, will be required to participate in annual training, and to immediately forward to the Clery Compliance Officer all reports of Clery Act crimes brought to their attention. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Residential Life Coordinator is a live-in position that works independently, under general supervision, to oversee 600 to 1400 co -educational students in a University Housing Services (UHS) complex and assists in the development and provision of all Residential Life activities. Key Responsibilities Assist in team planning, establishing goals and objectives to enhance the residential experience Execute departmental processes (i.e. move-in, move-out, occupancy checks, room changes, assignments, etc.) in collaboration with UHS operation team Utilize online and desktop programs to manage facilities work orders, hall occupancy, and hall resources (StarRez) Monitor and/or administer student employee scheduling and payroll Provide leadership, direction, and support for educational initiatives under the Residential Curriculum Model, respond to individual resident needs and coordinate co-curricular programming to promotes departmental learning goals Assist in the collection of evaluation of student learning and satisfaction assessments to identify gaps and make improvements as needed Serve on at least (1) departmental committee to plan, execute and evaluate staff recruitment and training Assumes daily, evening, weekend and vacation on-call coverage that include both community and campus-wide responsibilities Respond as first on-campus professional level contact for crisis intervention and management for the residential community via a 24-hour on-call; notify department/campus staff members regarding crisis situations as applicable Co-supervise 21-36 Resident Advisors (RAs) and 1-2 Hall Office Coordinators (HOC) Knowledge, Skills & Abilities General knowledge of interviewing and counseling techniques, and ability to listen and reason logically General knowledge of group facilitation, oral presentation and public speaking skills Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to advise students individually or in groups on routine matters, and general knowledge of principles of Individual and group behavior Ability to establish and maintain cooperative working relationships with students, staff, and faculty, administrators, and private and public agencies Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong oral and written communication skills Excellent customer service and public relations skills Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division graduate coursework in counseling techniques, interviewing, and conflict resolution Two years of professional experience in one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. Preferred Qualifications Master’s Degree in Student Affairs, Education, Counseling or a related field Residence Hall Management experience Experience providing education about Diverse Populations Leadership Program Development experience Student Conduct/Judicial Affairs experience Supervision experience Experience teaching and/or presenting educational workshops Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Hiring Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 8, 2024 through April 22, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 09, 2024
Job Summary The Residential Life Coordinator is a live-in position that works independently, under general supervision, to oversee 600 to 1400 co -educational students in a University Housing Services (UHS) complex and assists in the development and provision of all Residential Life activities. Key Responsibilities Assist in team planning, establishing goals and objectives to enhance the residential experience Execute departmental processes (i.e. move-in, move-out, occupancy checks, room changes, assignments, etc.) in collaboration with UHS operation team Utilize online and desktop programs to manage facilities work orders, hall occupancy, and hall resources (StarRez) Monitor and/or administer student employee scheduling and payroll Provide leadership, direction, and support for educational initiatives under the Residential Curriculum Model, respond to individual resident needs and coordinate co-curricular programming to promotes departmental learning goals Assist in the collection of evaluation of student learning and satisfaction assessments to identify gaps and make improvements as needed Serve on at least (1) departmental committee to plan, execute and evaluate staff recruitment and training Assumes daily, evening, weekend and vacation on-call coverage that include both community and campus-wide responsibilities Respond as first on-campus professional level contact for crisis intervention and management for the residential community via a 24-hour on-call; notify department/campus staff members regarding crisis situations as applicable Co-supervise 21-36 Resident Advisors (RAs) and 1-2 Hall Office Coordinators (HOC) Knowledge, Skills & Abilities General knowledge of interviewing and counseling techniques, and ability to listen and reason logically General knowledge of group facilitation, oral presentation and public speaking skills Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to advise students individually or in groups on routine matters, and general knowledge of principles of Individual and group behavior Ability to establish and maintain cooperative working relationships with students, staff, and faculty, administrators, and private and public agencies Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong oral and written communication skills Excellent customer service and public relations skills Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division graduate coursework in counseling techniques, interviewing, and conflict resolution Two years of professional experience in one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. Preferred Qualifications Master’s Degree in Student Affairs, Education, Counseling or a related field Residence Hall Management experience Experience providing education about Diverse Populations Leadership Program Development experience Student Conduct/Judicial Affairs experience Supervision experience Experience teaching and/or presenting educational workshops Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Hiring Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 8, 2024 through April 22, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Vice Provost of Professional and Continuing Education (AVP-PACE) and receiving work lead direction from the Associate Director of PACE Operations, the Program Coordinator will work independently under general supervision on a wide range of programmatic, operational, and administrative projects. The incumbent, working in a team as well as independently, will provide support in developing, researching, and analyzing program data to track program/course viability and sustainability. S/he serves as a liaison and a resource to actively engage with students and instructors while providing accurate and timely information on policies and operating procedures. The incumbent works collaboratively with the various units within Professional and Global Engagement and external stakeholders in areas of student relations; development and coordination for outreach and communications; curriculum development support, instructional planning, and scheduling support; faculty recruitment and evaluation support; data analysis and process improvement. Key Responsibilities Utilize appropriate systems and databases to maintain and nurture program leads, assist with yield management Compile, organize and disseminate reports and queries to stakeholders Act as a resource for external and internal stakeholders on Professional and Global Engagement, programs, resources, policies, procedures Provide current and prospective students accurate and current information on university/Professional and Global Engagement programs, policies and procedures; explain program objectives, schedules Research, troubleshoot and resolve operational issues for student or instructor on programs and courses Represent and/or assist the Professional and Global Engagement at events to promote student recruitment and student support initiatives Provide support in the development and maintenance of programs and courses, including, but not limited to, preparation of budgets, coordinating logistical facility needs Prepare appropriate forms, reports and documents to track progress and program effectiveness Analyze program data and make recommendations on process improvements Evaluate program structures and make recommendations to streamline processes and procedures Maintain an awareness of federal and state legislation and policies that impact program delivery and operations Provide program coordination for programs and courses for the Professional and Global Engagement Coordinate all logistics for non-credit courses--e.g., course proposals, registrations, payments, grades, transcripts Knowledge, Skills & Abilities Excellent customer service skills Ability and familiarity in rapidly adapting and effectively utilizing new technology, practices, policies and methods Working knowledge of application databases (PeopleSoft, Salesforce, etc.). Proficiency in Microsoft Office Suite Ability to analyze records, program information and communications Ability to research problems, identify errors and make corrections Excellent organizational skills and priority-based decision-making Ability to research and acquire skills in other appropriate applications to create necessary forms Communicate effectively both orally and in writing Ability to analyze, disseminate and communicate information to contribute to effective assessment of programs Ability to research practices, identify inefficiencies and/or opportunities Excellent organizational skills to queue tasks appropriately Attention to detail and accuracy Ability to communicate with constituents in a professional and respectful manner Required Qualifications A Bachelor's Degree and/or equivalent training Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Master’s Degree in business or related field Minimum of one-year higher education experience in one or more of the following: academic planning, program support, student recruitment or support services Experience with SIS, particularly PeopleSoft Experience with CRM, particularly Salesforce Demonstrated attention to detail (as evidenced by application materials) Compensation Classification: Administrative Analyst/Specialist; Non-Exempt Anticipated Hiring Range: $4,905/month - $5,350/month CSU Salary Range: $3,518/month - $6,791/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 19, 2023 through January 11, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 19 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Associate Vice Provost of Professional and Continuing Education (AVP-PACE) and receiving work lead direction from the Associate Director of PACE Operations, the Program Coordinator will work independently under general supervision on a wide range of programmatic, operational, and administrative projects. The incumbent, working in a team as well as independently, will provide support in developing, researching, and analyzing program data to track program/course viability and sustainability. S/he serves as a liaison and a resource to actively engage with students and instructors while providing accurate and timely information on policies and operating procedures. The incumbent works collaboratively with the various units within Professional and Global Engagement and external stakeholders in areas of student relations; development and coordination for outreach and communications; curriculum development support, instructional planning, and scheduling support; faculty recruitment and evaluation support; data analysis and process improvement. Key Responsibilities Utilize appropriate systems and databases to maintain and nurture program leads, assist with yield management Compile, organize and disseminate reports and queries to stakeholders Act as a resource for external and internal stakeholders on Professional and Global Engagement, programs, resources, policies, procedures Provide current and prospective students accurate and current information on university/Professional and Global Engagement programs, policies and procedures; explain program objectives, schedules Research, troubleshoot and resolve operational issues for student or instructor on programs and courses Represent and/or assist the Professional and Global Engagement at events to promote student recruitment and student support initiatives Provide support in the development and maintenance of programs and courses, including, but not limited to, preparation of budgets, coordinating logistical facility needs Prepare appropriate forms, reports and documents to track progress and program effectiveness Analyze program data and make recommendations on process improvements Evaluate program structures and make recommendations to streamline processes and procedures Maintain an awareness of federal and state legislation and policies that impact program delivery and operations Provide program coordination for programs and courses for the Professional and Global Engagement Coordinate all logistics for non-credit courses--e.g., course proposals, registrations, payments, grades, transcripts Knowledge, Skills & Abilities Excellent customer service skills Ability and familiarity in rapidly adapting and effectively utilizing new technology, practices, policies and methods Working knowledge of application databases (PeopleSoft, Salesforce, etc.). Proficiency in Microsoft Office Suite Ability to analyze records, program information and communications Ability to research problems, identify errors and make corrections Excellent organizational skills and priority-based decision-making Ability to research and acquire skills in other appropriate applications to create necessary forms Communicate effectively both orally and in writing Ability to analyze, disseminate and communicate information to contribute to effective assessment of programs Ability to research practices, identify inefficiencies and/or opportunities Excellent organizational skills to queue tasks appropriately Attention to detail and accuracy Ability to communicate with constituents in a professional and respectful manner Required Qualifications A Bachelor's Degree and/or equivalent training Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Master’s Degree in business or related field Minimum of one-year higher education experience in one or more of the following: academic planning, program support, student recruitment or support services Experience with SIS, particularly PeopleSoft Experience with CRM, particularly Salesforce Demonstrated attention to detail (as evidenced by application materials) Compensation Classification: Administrative Analyst/Specialist; Non-Exempt Anticipated Hiring Range: $4,905/month - $5,350/month CSU Salary Range: $3,518/month - $6,791/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 19, 2023 through January 11, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 19 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the supervision of the Assistant Director of Educational Development, the Residential Engagement Coordinator is responsible for the advising and oversight of student leadership organization as well as the creation and management of an ongoing series of social and educational engagement opportunities for the students of University Housing Services. The Residential Engagement Coordinator will interface with campus constituents to represent the department on various university committees. Key Responsibilities Develops, promotes, and implements a wide variety of social, recreational and educational initiatives with broad student appeal under the Residential Curriculum Model. Advises the Residence Hall Association (RHA) and the National Residence Hall Honorary (NRHH) Attends weekly student leader meetings for RHA and NRRH members. Plan and facilitate student leadership training for RHA, and ongoing leadership development for RHA, NRHH and Hall Government Coordinates the annual RHA elections to ensure compliance with campus regulations and RHA bylaws. Collaborates with Academic Initiatives and the Faculty in Residence program to support and execute experiences to enhance academic success. Maintains community presence and actively foster connections with residents in the community. Leads in the planning and implementation of Division of Student Affairs signature events such as Weeks of Welcome, Homecoming, Parent & Family Weekend, Spartan Speakers Series, Admitted Spartans Day, and other large-scale campus initiatives Organizes and maintain inventory of programming resources/supplies. Creates, maintains and promotes engagement calendars. Serves on at least (1) departmental committee to plan, execute and evaluate student leader recruitment and training. Develops and implements, with the Residential Education professional team, learning outcomes, programmatic initiatives, and assessment tools. Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Thorough knowledge of grammar, business writing, punctuation, and spelling. Ability to compose and appropriately format correspondence and reports. General knowledge of interviewing and counseling techniques, and ability to listen and reason logically. General knowledge of group facilitation, oral presentation, and public speaking skills. Ability to rapidly acquire a general knowledge of overall operation, functions and programs of San Jose State University. Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations. Ability to establish and maintain cooperative working relationships with students, staff, faculty, administrators, and private and public agencies. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to perform accurately in a detail-oriented environment, and to handle multiple work priorities, organize and plan work and projects. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Strong oral and written communication skills. Excellent customer service and public relations skills. Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Master is Degree in Student Affairs, Education, Counseling or a related field. Residence Hall Management experience Experience providing education about Diverse Populations Leadership Program Development experience Student Conduct/Judicial Affairs experience Supervision Experience Experience teaching and/or presenting educational workshops Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 28, 2023 through July 12, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Under the supervision of the Assistant Director of Educational Development, the Residential Engagement Coordinator is responsible for the advising and oversight of student leadership organization as well as the creation and management of an ongoing series of social and educational engagement opportunities for the students of University Housing Services. The Residential Engagement Coordinator will interface with campus constituents to represent the department on various university committees. Key Responsibilities Develops, promotes, and implements a wide variety of social, recreational and educational initiatives with broad student appeal under the Residential Curriculum Model. Advises the Residence Hall Association (RHA) and the National Residence Hall Honorary (NRHH) Attends weekly student leader meetings for RHA and NRRH members. Plan and facilitate student leadership training for RHA, and ongoing leadership development for RHA, NRHH and Hall Government Coordinates the annual RHA elections to ensure compliance with campus regulations and RHA bylaws. Collaborates with Academic Initiatives and the Faculty in Residence program to support and execute experiences to enhance academic success. Maintains community presence and actively foster connections with residents in the community. Leads in the planning and implementation of Division of Student Affairs signature events such as Weeks of Welcome, Homecoming, Parent & Family Weekend, Spartan Speakers Series, Admitted Spartans Day, and other large-scale campus initiatives Organizes and maintain inventory of programming resources/supplies. Creates, maintains and promotes engagement calendars. Serves on at least (1) departmental committee to plan, execute and evaluate student leader recruitment and training. Develops and implements, with the Residential Education professional team, learning outcomes, programmatic initiatives, and assessment tools. Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Thorough knowledge of grammar, business writing, punctuation, and spelling. Ability to compose and appropriately format correspondence and reports. General knowledge of interviewing and counseling techniques, and ability to listen and reason logically. General knowledge of group facilitation, oral presentation, and public speaking skills. Ability to rapidly acquire a general knowledge of overall operation, functions and programs of San Jose State University. Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations. Ability to establish and maintain cooperative working relationships with students, staff, faculty, administrators, and private and public agencies. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to perform accurately in a detail-oriented environment, and to handle multiple work priorities, organize and plan work and projects. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Strong oral and written communication skills. Excellent customer service and public relations skills. Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Master is Degree in Student Affairs, Education, Counseling or a related field. Residence Hall Management experience Experience providing education about Diverse Populations Leadership Program Development experience Student Conduct/Judicial Affairs experience Supervision Experience Experience teaching and/or presenting educational workshops Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 28, 2023 through July 12, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Human Resources Assistant/Specialist I-VI Army 42A, 79R, 79S, 79T, 79V, 42B, 42H, 70F, 420A Human Resources Assistant/Specialist I-VI Navy NC, NCC, NCR, PS, YN, YNS, 120X, 168X, 641X, 741X Human Resources Assistant/Specialist I-VI Coast Guard YN, PERS, RCM10, SEI11 Human Resources Assistant/Specialist I-VI Marine Corps 0111, 0147, 0171, 4821, 8411, 8412, 8421, 8422, 0102, 0170, 4801, 4802, 4803, 4804, 4810, 8840 Human Resources Assistant/Specialist I-VI Air Force 3F0X1, 3F3X1, 3F4X1, 3F5X1, 3G0X1, 8A100, 8R000, 8R200, 8R300, 38FX, 83R0, 87Q0, 99G0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Errol Hardin, (512) 389-8411 PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, TX 78744 GENERAL DESCRIPTION Under the direction of the Special Leaves Administrator and reporting to the Manager of Employee Relations, this position performs complex (journey-level) human resources management work. Responsible for the coordination and administration of the Commercial Driver Drug and Alcohol Testing Program; Workers' Compensation and Leave Administration issues such as Family and Medical Leave (FMLA), Leave Without Pay (LWOP), Sick Leave Pool (SLP), Workers Compensation (W/C), Transitional Duty Assignments (TDAs) Donated Sick Leave (DSL), Parental Leave, Military Leave, and Short/Long Term Disability. Provides objective counsel and guidance regarding employee rights and responsibilities on leave administration compliance, policy, procedures and processes. Interprets policies and instructs employees, supervisors and managers on proper processes and procedures for the Commercial Driver Drug and Alcohol Testing Program as well as all types of special leaves. Identifies and evaluates leave specifics, makes initial case decisions and processes certifications in accordance with regulations and policies. Communicates approvals, denials, leave extensions, re-certifications, return to work plans and other relevant information regarding leave to all involved in the process. Works under general supervision, with moderate latitude for use of discretion and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree in Human Resources, Business Administration or closely related field. Experience: One year of experience in determining eligibility for a program benefit. Experience may be in a human resources, social services, or similar professional setting. One year experience of providing consultation and advising employees, clients, supervisors and managers on FMLA and Workers Compensation. One year of experience coordinating a program in a professional employment or volunteer setting. NOTE: Experience may have occurred concurrently. Licensure: Applicant must possess a valid "C" Texas driver's license. ACCEPTABLE SUBSTITUTIONS Education: One additional year of the required experience coordinating a program in a professional employment or volunteer setting, may substitute for thirty semester hours of the required education, with a maximum substitution of 120 semester hours. Experience: Graduation from an accredited college or university with a Master's degree in Human Resources, Business Administration or closely related field, may substitute for one year of the required experience in determining eligibility for a program benefit. PREFERRED QUALIFICATIONS Experience: Three years experience in human resources special consultation advising employees, supervisors and managers on FMLA and Workers Compensation; Experience producing written findings and writing investigative reports; Experience in developing and delivering training; Experience making leave administration eligibility determinations; Experience in CAPPS/HRIS. Licensure: Current HRCI Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification OR SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of federal and state employment law, including Title VII, ADA, ADAAA, FMLA and FLSA; Knowledge of federal and state Workers Compensation regulations and processes; Knowledge of Human Resources related state and federal laws; Knowledge of TPWD Human Resources related policies and procedures; Skill in using MS Word, Excel, PowerPoint and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; Skill in reviewing, assessing and comprehending policies and regulations; Skill in gathering and analyzing qualitative data through interviews, gathering and analyzing quantitative data, drawing logical conclusions from data sets and producing written findings; Skill in using an HRIS or electronic data system to retrieve data and/or generate reports; Ability to maintain strict confidentiality; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and changing priorities; Ability to listen empathetically and compassionately, ask relevant questions and abstract facts from conversations and interviews; Ability to identify and resolve employee relations problems, to counsel employees and managers on sensitive issues; Ability to promptly review new FMLA and other leave administration notices, determine eligibility within timeline standards and prioritize work assignments; Ability to respond to employee and employer inquiries; Ability to follow-up as required with employee, manager/supervisor and/or healthcare provider regarding recertification of a serious health condition, intermittent claim tracking, confirmation of actual return-to-work, etc.; Ability to manage multiple assignments and to plan, coordinate and report on projects and events; Ability to make presentations before groups or individuals; Ability to work as a member of a team or at times work independently; Ability to perform manual labor including, lifting supplies and materials up to 25 lbs.; Ability to perform work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m. Monday through Friday/alternative work schedule may be available; This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval; Required to work overtime as necessary; Required to perform manual labor including, lifting supplies and materials up to 25 lbs.; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 1, 2024, 11:59:00 PM
Apr 18, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Human Resources Assistant/Specialist I-VI Army 42A, 79R, 79S, 79T, 79V, 42B, 42H, 70F, 420A Human Resources Assistant/Specialist I-VI Navy NC, NCC, NCR, PS, YN, YNS, 120X, 168X, 641X, 741X Human Resources Assistant/Specialist I-VI Coast Guard YN, PERS, RCM10, SEI11 Human Resources Assistant/Specialist I-VI Marine Corps 0111, 0147, 0171, 4821, 8411, 8412, 8421, 8422, 0102, 0170, 4801, 4802, 4803, 4804, 4810, 8840 Human Resources Assistant/Specialist I-VI Air Force 3F0X1, 3F3X1, 3F4X1, 3F5X1, 3G0X1, 8A100, 8R000, 8R200, 8R300, 38FX, 83R0, 87Q0, 99G0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Errol Hardin, (512) 389-8411 PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, TX 78744 GENERAL DESCRIPTION Under the direction of the Special Leaves Administrator and reporting to the Manager of Employee Relations, this position performs complex (journey-level) human resources management work. Responsible for the coordination and administration of the Commercial Driver Drug and Alcohol Testing Program; Workers' Compensation and Leave Administration issues such as Family and Medical Leave (FMLA), Leave Without Pay (LWOP), Sick Leave Pool (SLP), Workers Compensation (W/C), Transitional Duty Assignments (TDAs) Donated Sick Leave (DSL), Parental Leave, Military Leave, and Short/Long Term Disability. Provides objective counsel and guidance regarding employee rights and responsibilities on leave administration compliance, policy, procedures and processes. Interprets policies and instructs employees, supervisors and managers on proper processes and procedures for the Commercial Driver Drug and Alcohol Testing Program as well as all types of special leaves. Identifies and evaluates leave specifics, makes initial case decisions and processes certifications in accordance with regulations and policies. Communicates approvals, denials, leave extensions, re-certifications, return to work plans and other relevant information regarding leave to all involved in the process. Works under general supervision, with moderate latitude for use of discretion and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree in Human Resources, Business Administration or closely related field. Experience: One year of experience in determining eligibility for a program benefit. Experience may be in a human resources, social services, or similar professional setting. One year experience of providing consultation and advising employees, clients, supervisors and managers on FMLA and Workers Compensation. One year of experience coordinating a program in a professional employment or volunteer setting. NOTE: Experience may have occurred concurrently. Licensure: Applicant must possess a valid "C" Texas driver's license. ACCEPTABLE SUBSTITUTIONS Education: One additional year of the required experience coordinating a program in a professional employment or volunteer setting, may substitute for thirty semester hours of the required education, with a maximum substitution of 120 semester hours. Experience: Graduation from an accredited college or university with a Master's degree in Human Resources, Business Administration or closely related field, may substitute for one year of the required experience in determining eligibility for a program benefit. PREFERRED QUALIFICATIONS Experience: Three years experience in human resources special consultation advising employees, supervisors and managers on FMLA and Workers Compensation; Experience producing written findings and writing investigative reports; Experience in developing and delivering training; Experience making leave administration eligibility determinations; Experience in CAPPS/HRIS. Licensure: Current HRCI Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification OR SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of federal and state employment law, including Title VII, ADA, ADAAA, FMLA and FLSA; Knowledge of federal and state Workers Compensation regulations and processes; Knowledge of Human Resources related state and federal laws; Knowledge of TPWD Human Resources related policies and procedures; Skill in using MS Word, Excel, PowerPoint and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; Skill in reviewing, assessing and comprehending policies and regulations; Skill in gathering and analyzing qualitative data through interviews, gathering and analyzing quantitative data, drawing logical conclusions from data sets and producing written findings; Skill in using an HRIS or electronic data system to retrieve data and/or generate reports; Ability to maintain strict confidentiality; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and changing priorities; Ability to listen empathetically and compassionately, ask relevant questions and abstract facts from conversations and interviews; Ability to identify and resolve employee relations problems, to counsel employees and managers on sensitive issues; Ability to promptly review new FMLA and other leave administration notices, determine eligibility within timeline standards and prioritize work assignments; Ability to respond to employee and employer inquiries; Ability to follow-up as required with employee, manager/supervisor and/or healthcare provider regarding recertification of a serious health condition, intermittent claim tracking, confirmation of actual return-to-work, etc.; Ability to manage multiple assignments and to plan, coordinate and report on projects and events; Ability to make presentations before groups or individuals; Ability to work as a member of a team or at times work independently; Ability to perform manual labor including, lifting supplies and materials up to 25 lbs.; Ability to perform work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m. Monday through Friday/alternative work schedule may be available; This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval; Required to work overtime as necessary; Required to perform manual labor including, lifting supplies and materials up to 25 lbs.; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 1, 2024, 11:59:00 PM
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. This is a part-time position. The incumbent will work up to 19 hours per week. Work schedule is to be determined. The recruitment is open until filled and can close at any time and without notice. Interested i ndividuals are encouraged to apply immediately. Vacancies will be filled continuously and candidates may only hear from the department if selected for an interview. Bilingual pay is an additional $1.01/ hour, if applicable. Essential Functions Include But Are Not Limited To Under general supervision, supervises program participants in recreation activities at recreation centers, and/or parks; assists in planning, organizing, promoting and conducting educational and recreational activities including; arts, sports, games, excursions, competitive activities, contests, summer camps, and special events; compile program/activity descriptions; maintain inventory of supplies and materials; collect and submit participant rosters, attendance sheets, registration forms, monthly statistical reports and other program data; assists with supervision of staff and volunteers; assists with development and implementation of program rules; monitor and evaluate daily activities and make recommendations for improvement; provide general center support; participate cooperatively in work team activities; answer telephone and provide customer assistance over the telephone or in person; may make presentations to city agencies, neighborhood associations and community groups; perform other related duties as assigned. Minimum Qualifications Education and experience equivalent to graduation from high school and one year of experience working in a recreation program, or any equivalent combination of training and experience, which provides the desirable knowledge, skills and abilities. Possession and retention of a valid California Class C Driver's license is required. DESIRABLE KNOWLEDGE AND ABILITIES: Knowledge of : Arts & Craft projects, outdoor activities, such as: excursions, event planning, outdoor recreation (rules and regulations as it pertains to basketball, baseball, football and other sports), gardening; chess rules and regulations; b asic English usage, writing, math and record keeping; previous experience working with adults in recreation or community activities is highly desirable; basic use of computers, the internet, and Microsoft Word; and Civic/Rec software. Ability to : work in a team environment or with minimal supervision, work outside in all weather conditions, understand and communicate effectively in English both verbally and in writing; operate current office software and educational software applications, work with groups of all ages; handle a variety of emergency situations. Bilingual fluency in English and Spanish, Vietnamese, Cambodian, Hmong, Korean, or Samoan is highly desirable. SPECIAL WORKING CONDITIONS: Must be willing and able to work irregular hours, including weekends and evenings. Must have reliable transportation. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of a completed City online application. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide The Human Resources Department will review all applications and materials submitted. Those candidates who possess the most pertinent qualifications may be invited for an oral interview by the hiring agency. Candidates given a job offer will be required to pass a medical exam and a background records check. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
Mar 07, 2024
Part Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. This is a part-time position. The incumbent will work up to 19 hours per week. Work schedule is to be determined. The recruitment is open until filled and can close at any time and without notice. Interested i ndividuals are encouraged to apply immediately. Vacancies will be filled continuously and candidates may only hear from the department if selected for an interview. Bilingual pay is an additional $1.01/ hour, if applicable. Essential Functions Include But Are Not Limited To Under general supervision, supervises program participants in recreation activities at recreation centers, and/or parks; assists in planning, organizing, promoting and conducting educational and recreational activities including; arts, sports, games, excursions, competitive activities, contests, summer camps, and special events; compile program/activity descriptions; maintain inventory of supplies and materials; collect and submit participant rosters, attendance sheets, registration forms, monthly statistical reports and other program data; assists with supervision of staff and volunteers; assists with development and implementation of program rules; monitor and evaluate daily activities and make recommendations for improvement; provide general center support; participate cooperatively in work team activities; answer telephone and provide customer assistance over the telephone or in person; may make presentations to city agencies, neighborhood associations and community groups; perform other related duties as assigned. Minimum Qualifications Education and experience equivalent to graduation from high school and one year of experience working in a recreation program, or any equivalent combination of training and experience, which provides the desirable knowledge, skills and abilities. Possession and retention of a valid California Class C Driver's license is required. DESIRABLE KNOWLEDGE AND ABILITIES: Knowledge of : Arts & Craft projects, outdoor activities, such as: excursions, event planning, outdoor recreation (rules and regulations as it pertains to basketball, baseball, football and other sports), gardening; chess rules and regulations; b asic English usage, writing, math and record keeping; previous experience working with adults in recreation or community activities is highly desirable; basic use of computers, the internet, and Microsoft Word; and Civic/Rec software. Ability to : work in a team environment or with minimal supervision, work outside in all weather conditions, understand and communicate effectively in English both verbally and in writing; operate current office software and educational software applications, work with groups of all ages; handle a variety of emergency situations. Bilingual fluency in English and Spanish, Vietnamese, Cambodian, Hmong, Korean, or Samoan is highly desirable. SPECIAL WORKING CONDITIONS: Must be willing and able to work irregular hours, including weekends and evenings. Must have reliable transportation. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of a completed City online application. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide The Human Resources Department will review all applications and materials submitted. Those candidates who possess the most pertinent qualifications may be invited for an oral interview by the hiring agency. Candidates given a job offer will be required to pass a medical exam and a background records check. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time: