City of Concord, CA
Concord, California, United States
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY** RECREATION PROGRAM COORDINAT OR The City of Concord is seeking a community oriented individual with a vision and passion for the recreation profession to fill a vacancy for a Recreation & Special Events Program Coordinator in the Recreation Services Department. The Recreation Services Department: The Recreation Services Department is responsible for the development, implementation, and delivery of recreation and leisure time activities within the City of Concord. In addition to traditional youth, adult and senior programs, the Department also operates Diablo Creek Golf Course, Camp Concord in Lake Tahoe, and schedules facility and picnic reservations. It also provides support to the Parks, Recreation & Open Space Commission, the Concord Pavilion Community Outreach Committee, and the Commission on Aging. The Recreation Services Department team consists of 14 full-time staff and approximately 125 part-time staff. What the position will be doing: The Recreation Program Coordinator will develop, organize and supervise recreational services and special events. The Recreation Program Coordinator is responsible for hiring, training, and scheduling part-time staff; preparing and maintaining program budgets; and creating, marketing, and implementing special events and programs. The position will also coordinate sponsorship programs and contract classes, and provide excellent and timely customer service to a diverse community. Work may include irregular hours during the evenings and on weekends and holidays to attend meetings, community functions, and special events; and to resolve problems/issues that may come up outside of normal business hours. We are looking for someone who: Is a creative and innovative self-starter, with a strong desire to learn and grow Is organized, with the ability to multi-task while meeting deadlines Is a solution-focused problem solver Is customer service oriented Possesses strong verbal and written communication skills Possesses knowledge in program budgeting Possesses recruiting, training, leading, and scheduling experience Possesses experience in marketing for programs and events Is willing and able to work nights and weekends, as needed, to support the department and programs Is someone who embraces, promotes, and is guided by the City's Mission, Vision and Values What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the Community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year Generous tuition reimbursement program 457 deferred compensation plan Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources *Salary may be negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information is available at www.cityofconcord.org . SELECTION PROCESS 1. Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . Only application materials submitted online during the filing period will be accepted. 2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you. 3. Candidates that pass the panel interview will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring over the next 12 months. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Helpful tips when applying: It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process. When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying. Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform. Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long. Carefully review your application prior to submittal to ensure its content is accurate and all required documents are attached, and submit it before the closing date. Examples of duties include, but are not limited to Plans, coordinates, and leads recreational activities such as adult sports, aquatics, camp concord, community events, summer camps, and youth sports and services.Oversees and assists with developing program schedules, obtaining facilities, and creating marketing tools to publicize events.Meets with community groups, activity participants, and other agencies to publicize and market events and activities.Conducts new hire interviews, provides input on work performance, resolves employee conflicts, provides on-the-job training, and coordinates employee workflow.Oversees scheduling of volunteer workers.Maintains program budgets and provides input on staffing and cost estimates.Makes recommendations on new programs and activities as well as changes to established activities and practices.Creates and implements marketing plans for events and programs, creates promotional materials.Attends meetings, answers/makes phone calls, operates office equipment, gives presentations and completes other clerical duties as needeOther duties as required. For the full job description for Recreation & Special Events Program Coordinator, please visit www.governmentjobs.com/careers/concord . Qualifications Knowledge • Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. • Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology. • Computers and Electronics -- Knowledge of computer hardware and software, including applications. • Customer and Personal Service -- Knowledge of principles and processes for providing (internal or external) customer services including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction. • Economics and Accounting -- Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data. • English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, sales techniques, and sales control systems. Skills • Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making. • Active Listening -- Giving appropriate attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Attention to Detail -- Maintaining appropriate attention to detail based on the complexity of work performed. • Communication and Comprehension -- Conveying written and/or non-written information effectively; comprehending and understanding documentation and verbal or visual communications. • Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. • Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. • Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. • Management of Financial Resources -- Determining how resources will be allocated to accomplish work getting done, and accounting for these expenditures. • Management of Personnel Resou rces -- Motivating, developing, and directing people as they work, identifying the best people for the job. • Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. • Operations Analysis -- Analyzing needs and product requirements to create a design. • Persuasion -- Persuading others to change their minds or behavior. • Quality Control Analysis -- Conducting tests and inspections of products, services, or processes to evaluate quality or performance. • Service Orientation -- Actively looking for ways to help people. • Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. • Time Management -- Managing one's own time and the time of others. • Troubleshooting -- Determining causes of operating errors and deciding what to do about it. Abilities • Category Flexibility -- The ability to generate or use different sets of rules for combining or grouping things in different ways. • Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. • Fluency of Ideas -- The ability to come up with a number of ideas about a topic. • Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). • Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). • Originality -- The ability to come up with original or novel ideas for a certain situation, or to develop creative ways to solve a problem. • Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. • Selective Attention -- The ability to concentrate on a task over a period of time without being distracted. • Time Sharing -- The ability to shift back and forth between two or more activities or sources of information. Education : Possession of a bachelor's degree in Recreation Administration or related curriculum is desirable. Experience : Prefer three-plus (3+) years in leading recreational activities Other A valid California driver's license and satisfactory driving record are conditions of initial and continued employment. Note : Incumbents assigned to the Aquatics program must possess WSI, Lifeguard, CPR and First Aid certificates at the time of hire and complete the AFO/CPO course work within the 6-month probationary period. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 5/20/2024 11:59 PM Pacific
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY** RECREATION PROGRAM COORDINAT OR The City of Concord is seeking a community oriented individual with a vision and passion for the recreation profession to fill a vacancy for a Recreation & Special Events Program Coordinator in the Recreation Services Department. The Recreation Services Department: The Recreation Services Department is responsible for the development, implementation, and delivery of recreation and leisure time activities within the City of Concord. In addition to traditional youth, adult and senior programs, the Department also operates Diablo Creek Golf Course, Camp Concord in Lake Tahoe, and schedules facility and picnic reservations. It also provides support to the Parks, Recreation & Open Space Commission, the Concord Pavilion Community Outreach Committee, and the Commission on Aging. The Recreation Services Department team consists of 14 full-time staff and approximately 125 part-time staff. What the position will be doing: The Recreation Program Coordinator will develop, organize and supervise recreational services and special events. The Recreation Program Coordinator is responsible for hiring, training, and scheduling part-time staff; preparing and maintaining program budgets; and creating, marketing, and implementing special events and programs. The position will also coordinate sponsorship programs and contract classes, and provide excellent and timely customer service to a diverse community. Work may include irregular hours during the evenings and on weekends and holidays to attend meetings, community functions, and special events; and to resolve problems/issues that may come up outside of normal business hours. We are looking for someone who: Is a creative and innovative self-starter, with a strong desire to learn and grow Is organized, with the ability to multi-task while meeting deadlines Is a solution-focused problem solver Is customer service oriented Possesses strong verbal and written communication skills Possesses knowledge in program budgeting Possesses recruiting, training, leading, and scheduling experience Possesses experience in marketing for programs and events Is willing and able to work nights and weekends, as needed, to support the department and programs Is someone who embraces, promotes, and is guided by the City's Mission, Vision and Values What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the Community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year Generous tuition reimbursement program 457 deferred compensation plan Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources *Salary may be negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information is available at www.cityofconcord.org . SELECTION PROCESS 1. Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . Only application materials submitted online during the filing period will be accepted. 2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you. 3. Candidates that pass the panel interview will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring over the next 12 months. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Helpful tips when applying: It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process. When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying. Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform. Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long. Carefully review your application prior to submittal to ensure its content is accurate and all required documents are attached, and submit it before the closing date. Examples of duties include, but are not limited to Plans, coordinates, and leads recreational activities such as adult sports, aquatics, camp concord, community events, summer camps, and youth sports and services.Oversees and assists with developing program schedules, obtaining facilities, and creating marketing tools to publicize events.Meets with community groups, activity participants, and other agencies to publicize and market events and activities.Conducts new hire interviews, provides input on work performance, resolves employee conflicts, provides on-the-job training, and coordinates employee workflow.Oversees scheduling of volunteer workers.Maintains program budgets and provides input on staffing and cost estimates.Makes recommendations on new programs and activities as well as changes to established activities and practices.Creates and implements marketing plans for events and programs, creates promotional materials.Attends meetings, answers/makes phone calls, operates office equipment, gives presentations and completes other clerical duties as needeOther duties as required. For the full job description for Recreation & Special Events Program Coordinator, please visit www.governmentjobs.com/careers/concord . Qualifications Knowledge • Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. • Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology. • Computers and Electronics -- Knowledge of computer hardware and software, including applications. • Customer and Personal Service -- Knowledge of principles and processes for providing (internal or external) customer services including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction. • Economics and Accounting -- Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data. • English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, sales techniques, and sales control systems. Skills • Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making. • Active Listening -- Giving appropriate attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Attention to Detail -- Maintaining appropriate attention to detail based on the complexity of work performed. • Communication and Comprehension -- Conveying written and/or non-written information effectively; comprehending and understanding documentation and verbal or visual communications. • Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. • Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. • Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. • Management of Financial Resources -- Determining how resources will be allocated to accomplish work getting done, and accounting for these expenditures. • Management of Personnel Resou rces -- Motivating, developing, and directing people as they work, identifying the best people for the job. • Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. • Operations Analysis -- Analyzing needs and product requirements to create a design. • Persuasion -- Persuading others to change their minds or behavior. • Quality Control Analysis -- Conducting tests and inspections of products, services, or processes to evaluate quality or performance. • Service Orientation -- Actively looking for ways to help people. • Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. • Time Management -- Managing one's own time and the time of others. • Troubleshooting -- Determining causes of operating errors and deciding what to do about it. Abilities • Category Flexibility -- The ability to generate or use different sets of rules for combining or grouping things in different ways. • Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. • Fluency of Ideas -- The ability to come up with a number of ideas about a topic. • Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). • Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). • Originality -- The ability to come up with original or novel ideas for a certain situation, or to develop creative ways to solve a problem. • Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. • Selective Attention -- The ability to concentrate on a task over a period of time without being distracted. • Time Sharing -- The ability to shift back and forth between two or more activities or sources of information. Education : Possession of a bachelor's degree in Recreation Administration or related curriculum is desirable. Experience : Prefer three-plus (3+) years in leading recreational activities Other A valid California driver's license and satisfactory driving record are conditions of initial and continued employment. Note : Incumbents assigned to the Aquatics program must possess WSI, Lifeguard, CPR and First Aid certificates at the time of hire and complete the AFO/CPO course work within the 6-month probationary period. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 5/20/2024 11:59 PM Pacific
City of Fremont, CA
Fremont, California, United States
Description The City of Fremont's Human Services Department is recruiting for Senior Program Coordinator VIEW OUR RECRUITMENT BROCHURE The Department The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships; engaging with and building the capacity of the community to do its own problem- solving; and leveraging financial and volunteer resources. The Department’s nationally and internationally recognized programs support thousands of residents throughout their life course, from infants to elders. The department offers a hybrid working environment which is friendly, supportive, collegial and, where staff of many disciplines come together to problem solve, compassionately assist those in need, learn together and share successes. The Aging and Family Services Division (AFS) of HSD specifically supports older residents and their caregivers to live active, healthy lives in the Tri-City community. With input from local, older adults (age 55 years+) as our guide, the AFS team strives to provide a continuum of supportive services that range from health promotion activities to home-based end of life care. AFS has a Senior InfoLine (phone and email) that is answered in 4 languages (Farsi, English, Spanish and Chinese) that is often an entry point. As an older adult or their caregiver’s situation changes, they seamlessly have access to a continuum of programs that include counseling and emotional support; care coordination and resource assistance; specialized family caregiver support and education. Many of these supportive services are provided in the resident’s home. We also provide regular expert clinical consultation, supervision, opportunities for self-reflection, and team building, fostering a culture of empathy, inclusivity, humility, and respect. First Review of Applications The first review of applications is May 6, 2024, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. _______________________________________________________________________________ Senior Program Coordinator Class Specification Definition Under general supervision, the Senior Program Coordinator plans, implements, manages and evaluates community programs in the Human Services Department. Class Characteristics This classification is characterized by having principal responsibility for development and delivery of programs in support of a variety of senior and family support services provided through the Human Services Department. Incumbents often carry a client caseload. Incumbents act as the primary community contact point for programs. Assignments and objectives are generally outlined; work is performed with a high degree of independence. This position is distinguished from the Program Coordinator by its responsibility for managing established programs that have been identified as a priority of the department, and for supervision and training of a significant number of staff assigned to the programs. Essential Functions Position exists in a variety of departments. Not all functions are essential in all departments depending on department needs. • Administers one or more established program areas. • Assumes direct responsibility for program design and implementation. • Authorizes modifications to existing programs and develops proposals for new programs. • Oversees day-to-day program operations. • Assigns and monitors the work of individuals who lead support groups and counsel with clients. • Completes intake evaluations, utilization reviews and client summaries. • Develops and presents training programs. • Conducts meetings with community groups, employers, service providers and/or members of the community. • Serves as liaison to citizen advisory bodies. • Prepares and monitors program budgets. • Researches potential grant opportunities and writes grant proposals. • Develops and implements program market strategies including print media and public events. • Coordinates programs with community service providers. • Performs outreach/public speaking activities to promote program(s) in the community. • Develops and maintains strong working relationships with City departments, hospitals, health care professionals, family services providers and the community-at-large. • Maintains program documentation. • Prepares written and statistical reports. • Supervises substantial numbers of service and/or clerical staff, interns and volunteers. • Participates in meetings as required. In addition to the above, incumbents assigned to the Infant-Toddler Program perform the following essential functions: • Receives and reviews requests for services. • Conducts intake evaluations to determine type and severity of problems. • Determines counseling objectives. • Establishes diagnostic and treatment plans. • Interviews clients, relatives and other involved persons to evaluate clients' needs and assess clients' condition. • Observes client behavior and modifies treatment plan to incorporate new information and changing perceptions. • Coordinates plan with staff, other agencies, institutions, private practitioners and law enforcement personnel. • Performs individual, family and group counseling to enhance mental and emotional health, level of social functioning and independent living for children, adolescents, adults and older adults using a variety of therapeutic and counseling techniques. • Refers clients to available therapeutic, social service, educational and medical resources when appropriate. • Conducts crisis intervention as necessary. • Provides case management services to clients. • Opens cases and establishes and maintains case files. • Explains treatment facility procedures and clients' rights and responsibilities. • Prepares correspondence and reports on client histories, treatment progress and other matters related to case treatment. Marginal Functions • Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: The techniques and methodology of educational and social service program design, development, and administration; manual and automated record keeping systems; needs assessment and program evaluation practices and techniques; local and/or regional resources available to meet the needs of the targeted population; the principles and practices of program administration and budgeting; cost center budgeting; practices and techniques used to hire and train staff and volunteers; practices of supervision; program marketing and public relations techniques; the preparation of written and verbal reports. Ability to: Conduct needs assessments, surveys and focus groups in order to plan for community's needs; develop, plan, organize, and implement programs; gather data and report customer satisfaction feedback; determine and implement the appropriate course of action in emergency or stressful situations; develop and maintain effective working relationships with other staff, agencies, service providers, and institutions; participate in the development and implementation of operational policies and procedures; assist staff, interns and volunteers in establishing effective relationships with clients from a variety of socioeconomic and ethnic backgrounds and age groups; evaluate staff effectiveness and prepare performance appraisals; work independently; prepare concise narrative and statistical reports and evaluations, using appropriate word processing and spreadsheet technology; communicate effectively both verbally and in writing. In addition to the above, incumbents assigned to the Infant-Toddler Program must have the knowledge, skills and abilities to provide mental health treatment and clinical case management. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience that has provided the knowledge and skills necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and skills would be: Education and/or experience equivalent to graduation from an accredited college or university with a Master's degree in recreation, social services, or a related field and two (2) years of experience in developing programs and providing services for youth, elderly, or families. Two years of supervisory experience is desirable. In addition, the position in Infant-Toddler Programs requires one of the following licenses from the State of California: Licensed Clinical Social Worker (LCSW), licensed psychologist, or Marriage and Family Therapist (MFT). Licenses/Certificates/Special Requirements Position incumbents may be required to work other than normal office hours. This position requires the ability to travel independently within and outside of the City limits to fulfill assigned duties and responsibilities. Physical and Environmental Demands Rare = 66% Sitting: Constant Walking: Occasional Standing: Occasional Bending (neck): Frequent Bending (waist): Rare Squatting: Rare Climbing: Rare Kneeling: Rare Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Occasional Twisting (waist): Never Grasp - light (dominant hand): Occasional Grasp - light (non-dominant): Occasional Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Occasional Fine manipulation (non-dominant): Occasional Reach - at/below shoulder: Occasional Reach - above shoulder level: Rare Push/pull: Up to 10 lbs. Rare - setting up conference rooms 11 to 25 lbs. Rare - setting up conference rooms 26 to 50 lbs. Rare - setting up conference rooms 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works outdoors only when traveling to home visits and to meetings. Works indoors using computer monitor, works around others, works alone, works with others. Class Code: 7540 FLSA: Non-exempt EEOC Code: 3 Barg. Unit: CFEA Probation: 12 months Rev.: 11/15 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary Closing Date/Time: Continuous
Description The City of Fremont's Human Services Department is recruiting for Senior Program Coordinator VIEW OUR RECRUITMENT BROCHURE The Department The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships; engaging with and building the capacity of the community to do its own problem- solving; and leveraging financial and volunteer resources. The Department’s nationally and internationally recognized programs support thousands of residents throughout their life course, from infants to elders. The department offers a hybrid working environment which is friendly, supportive, collegial and, where staff of many disciplines come together to problem solve, compassionately assist those in need, learn together and share successes. The Aging and Family Services Division (AFS) of HSD specifically supports older residents and their caregivers to live active, healthy lives in the Tri-City community. With input from local, older adults (age 55 years+) as our guide, the AFS team strives to provide a continuum of supportive services that range from health promotion activities to home-based end of life care. AFS has a Senior InfoLine (phone and email) that is answered in 4 languages (Farsi, English, Spanish and Chinese) that is often an entry point. As an older adult or their caregiver’s situation changes, they seamlessly have access to a continuum of programs that include counseling and emotional support; care coordination and resource assistance; specialized family caregiver support and education. Many of these supportive services are provided in the resident’s home. We also provide regular expert clinical consultation, supervision, opportunities for self-reflection, and team building, fostering a culture of empathy, inclusivity, humility, and respect. First Review of Applications The first review of applications is May 6, 2024, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. _______________________________________________________________________________ Senior Program Coordinator Class Specification Definition Under general supervision, the Senior Program Coordinator plans, implements, manages and evaluates community programs in the Human Services Department. Class Characteristics This classification is characterized by having principal responsibility for development and delivery of programs in support of a variety of senior and family support services provided through the Human Services Department. Incumbents often carry a client caseload. Incumbents act as the primary community contact point for programs. Assignments and objectives are generally outlined; work is performed with a high degree of independence. This position is distinguished from the Program Coordinator by its responsibility for managing established programs that have been identified as a priority of the department, and for supervision and training of a significant number of staff assigned to the programs. Essential Functions Position exists in a variety of departments. Not all functions are essential in all departments depending on department needs. • Administers one or more established program areas. • Assumes direct responsibility for program design and implementation. • Authorizes modifications to existing programs and develops proposals for new programs. • Oversees day-to-day program operations. • Assigns and monitors the work of individuals who lead support groups and counsel with clients. • Completes intake evaluations, utilization reviews and client summaries. • Develops and presents training programs. • Conducts meetings with community groups, employers, service providers and/or members of the community. • Serves as liaison to citizen advisory bodies. • Prepares and monitors program budgets. • Researches potential grant opportunities and writes grant proposals. • Develops and implements program market strategies including print media and public events. • Coordinates programs with community service providers. • Performs outreach/public speaking activities to promote program(s) in the community. • Develops and maintains strong working relationships with City departments, hospitals, health care professionals, family services providers and the community-at-large. • Maintains program documentation. • Prepares written and statistical reports. • Supervises substantial numbers of service and/or clerical staff, interns and volunteers. • Participates in meetings as required. In addition to the above, incumbents assigned to the Infant-Toddler Program perform the following essential functions: • Receives and reviews requests for services. • Conducts intake evaluations to determine type and severity of problems. • Determines counseling objectives. • Establishes diagnostic and treatment plans. • Interviews clients, relatives and other involved persons to evaluate clients' needs and assess clients' condition. • Observes client behavior and modifies treatment plan to incorporate new information and changing perceptions. • Coordinates plan with staff, other agencies, institutions, private practitioners and law enforcement personnel. • Performs individual, family and group counseling to enhance mental and emotional health, level of social functioning and independent living for children, adolescents, adults and older adults using a variety of therapeutic and counseling techniques. • Refers clients to available therapeutic, social service, educational and medical resources when appropriate. • Conducts crisis intervention as necessary. • Provides case management services to clients. • Opens cases and establishes and maintains case files. • Explains treatment facility procedures and clients' rights and responsibilities. • Prepares correspondence and reports on client histories, treatment progress and other matters related to case treatment. Marginal Functions • Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: The techniques and methodology of educational and social service program design, development, and administration; manual and automated record keeping systems; needs assessment and program evaluation practices and techniques; local and/or regional resources available to meet the needs of the targeted population; the principles and practices of program administration and budgeting; cost center budgeting; practices and techniques used to hire and train staff and volunteers; practices of supervision; program marketing and public relations techniques; the preparation of written and verbal reports. Ability to: Conduct needs assessments, surveys and focus groups in order to plan for community's needs; develop, plan, organize, and implement programs; gather data and report customer satisfaction feedback; determine and implement the appropriate course of action in emergency or stressful situations; develop and maintain effective working relationships with other staff, agencies, service providers, and institutions; participate in the development and implementation of operational policies and procedures; assist staff, interns and volunteers in establishing effective relationships with clients from a variety of socioeconomic and ethnic backgrounds and age groups; evaluate staff effectiveness and prepare performance appraisals; work independently; prepare concise narrative and statistical reports and evaluations, using appropriate word processing and spreadsheet technology; communicate effectively both verbally and in writing. In addition to the above, incumbents assigned to the Infant-Toddler Program must have the knowledge, skills and abilities to provide mental health treatment and clinical case management. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience that has provided the knowledge and skills necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and skills would be: Education and/or experience equivalent to graduation from an accredited college or university with a Master's degree in recreation, social services, or a related field and two (2) years of experience in developing programs and providing services for youth, elderly, or families. Two years of supervisory experience is desirable. In addition, the position in Infant-Toddler Programs requires one of the following licenses from the State of California: Licensed Clinical Social Worker (LCSW), licensed psychologist, or Marriage and Family Therapist (MFT). Licenses/Certificates/Special Requirements Position incumbents may be required to work other than normal office hours. This position requires the ability to travel independently within and outside of the City limits to fulfill assigned duties and responsibilities. Physical and Environmental Demands Rare = 66% Sitting: Constant Walking: Occasional Standing: Occasional Bending (neck): Frequent Bending (waist): Rare Squatting: Rare Climbing: Rare Kneeling: Rare Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Occasional Twisting (waist): Never Grasp - light (dominant hand): Occasional Grasp - light (non-dominant): Occasional Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Occasional Fine manipulation (non-dominant): Occasional Reach - at/below shoulder: Occasional Reach - above shoulder level: Rare Push/pull: Up to 10 lbs. Rare - setting up conference rooms 11 to 25 lbs. Rare - setting up conference rooms 26 to 50 lbs. Rare - setting up conference rooms 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works outdoors only when traveling to home visits and to meetings. Works indoors using computer monitor, works around others, works alone, works with others. Class Code: 7540 FLSA: Non-exempt EEOC Code: 3 Barg. Unit: CFEA Probation: 12 months Rev.: 11/15 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary Closing Date/Time: Continuous