Sonoma County, CA
Santa Rosa, California, United States
Position Information Grow your career with the County of Sonoma as a Bilingual Human Services Aide II! Starting salary at $ 26.02 /hour ($ 54,306 /year), plus a competitive total compensation package, and an additional $1.50/hour fluent bilingual premium.* As a Human Services Aide II in the Economic Assistance Division of the Human Services Department , you will be responsible for providing routine non-technical assistance and supportive services to clients and staff, including answering phones and providing excellent customer service. You will act as a liaison between professional staff, disadvantaged individuals, and groups in the community, and will also: Provide support to case workers through various clerical activities Greet clients and assist them with questions and the completion of forms and applications Provide outreach to schools, neighborhoods, and the community to ensure those who need services can access them De-escalate tense situations while working with hostile or upset clients Act as a liaison with community agencies by keeping rosters and client paperwork updated Evaluate client service needs, providing information and guidance regarding various services and resources Proctor vocational testing Make reminder calls to clients regarding upcoming appointments Schedule clients for meetings, workshops, and/or trainings Enter information into databases and spreadsheets and generate receipts and reports The ideal candidates will possess: Experience working with a diverse cultural and socioeconomic population Exceptional customer service skills including in person, over the phone, and virtually through video conferencing The ability to diffuse stressful situations and interactions A high degree of proficiency with word processing, spreadsheet, and database programs Strong multi-tasking, problem solving, and organization skills and the ability to work in a fast-paced environment Advanced computer skills, including experience with Excel, Outlook, and Word About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. HSD works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50 on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals and 12 paid holidays County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . These bilingual positions require English and Spanish skills at the fluent (reading, writing, and conversational) level. Applicants who wish to be considered for these fluent bilingual positions must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.50/hour for fluent bilingual skills. This recruitment is currently being conducted to fill four full-time fluent Bilingual Human Services Aide II (English/Spanish) positions. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of education, training and experience which would provide the opportunity to acquire the knowledge and abilities listed. The ability to read and write English and make arithmetic calculations for successful job performance. Completed coursework or training in sociology or psychology is desirable. Experience: Any combination of education, training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, one year experience at the level of a Human Services Aide I or equivalent would provide such opportunity. License: Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Requirement: Designated positions will require the ability to speak and write a specified foreign language in addition to English. Knowledge, Skills, and Abilities Working knowledge of: needs, problems, attitudes and behavior patterns of persons with varying socio-economic issues and backgrounds, and of the total community; policies and procedures of the Human Services Department. Knowledge of: cultural and human behavior to effectively deal with ethnically diverse clients and professional staff; modern office procedures and practices; services offered by the Human Services Department; standards of client confidentiality. Ability to: relate well to a wide variety of members of the community, including those with mental health or chemical/alcohol dependency challenges, and to representatives of public and private organizations; understand and interpret procedures and guidelines consistently to clients; complete necessary documentation and paperwork; work cooperatively and effectively with people from a wide variety of backgrounds including those with legal and family problems; apply knowledge of policies, procedures and services of the Human Services Department and standards of client confidentiality; understand and act upon mandated child abuse reporter regulations; operate modern office equipment, including copiers, fax machines, printers, and computers; perform data entry using basic keyboarding skills; read and write English and make arithmetic calculations; communicate effectively both verbally and in writing and to understand and follow oral and written instructions. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/20/2024 11:59 PM Pacific
Position Information Grow your career with the County of Sonoma as a Bilingual Human Services Aide II! Starting salary at $ 26.02 /hour ($ 54,306 /year), plus a competitive total compensation package, and an additional $1.50/hour fluent bilingual premium.* As a Human Services Aide II in the Economic Assistance Division of the Human Services Department , you will be responsible for providing routine non-technical assistance and supportive services to clients and staff, including answering phones and providing excellent customer service. You will act as a liaison between professional staff, disadvantaged individuals, and groups in the community, and will also: Provide support to case workers through various clerical activities Greet clients and assist them with questions and the completion of forms and applications Provide outreach to schools, neighborhoods, and the community to ensure those who need services can access them De-escalate tense situations while working with hostile or upset clients Act as a liaison with community agencies by keeping rosters and client paperwork updated Evaluate client service needs, providing information and guidance regarding various services and resources Proctor vocational testing Make reminder calls to clients regarding upcoming appointments Schedule clients for meetings, workshops, and/or trainings Enter information into databases and spreadsheets and generate receipts and reports The ideal candidates will possess: Experience working with a diverse cultural and socioeconomic population Exceptional customer service skills including in person, over the phone, and virtually through video conferencing The ability to diffuse stressful situations and interactions A high degree of proficiency with word processing, spreadsheet, and database programs Strong multi-tasking, problem solving, and organization skills and the ability to work in a fast-paced environment Advanced computer skills, including experience with Excel, Outlook, and Word About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. HSD works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50 on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals and 12 paid holidays County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . These bilingual positions require English and Spanish skills at the fluent (reading, writing, and conversational) level. Applicants who wish to be considered for these fluent bilingual positions must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.50/hour for fluent bilingual skills. This recruitment is currently being conducted to fill four full-time fluent Bilingual Human Services Aide II (English/Spanish) positions. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of education, training and experience which would provide the opportunity to acquire the knowledge and abilities listed. The ability to read and write English and make arithmetic calculations for successful job performance. Completed coursework or training in sociology or psychology is desirable. Experience: Any combination of education, training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, one year experience at the level of a Human Services Aide I or equivalent would provide such opportunity. License: Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Requirement: Designated positions will require the ability to speak and write a specified foreign language in addition to English. Knowledge, Skills, and Abilities Working knowledge of: needs, problems, attitudes and behavior patterns of persons with varying socio-economic issues and backgrounds, and of the total community; policies and procedures of the Human Services Department. Knowledge of: cultural and human behavior to effectively deal with ethnically diverse clients and professional staff; modern office procedures and practices; services offered by the Human Services Department; standards of client confidentiality. Ability to: relate well to a wide variety of members of the community, including those with mental health or chemical/alcohol dependency challenges, and to representatives of public and private organizations; understand and interpret procedures and guidelines consistently to clients; complete necessary documentation and paperwork; work cooperatively and effectively with people from a wide variety of backgrounds including those with legal and family problems; apply knowledge of policies, procedures and services of the Human Services Department and standards of client confidentiality; understand and act upon mandated child abuse reporter regulations; operate modern office equipment, including copiers, fax machines, printers, and computers; perform data entry using basic keyboarding skills; read and write English and make arithmetic calculations; communicate effectively both verbally and in writing and to understand and follow oral and written instructions. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/20/2024 11:59 PM Pacific
Monterey County Human Resources
Salinas, California, United States
Position Description Community Service Aide II - Bilingual (English/Spanish) Required $3,254 - $4,444 per month Final Filing Date: May 6, 2024 Exam #24/60P21/04MG SUMMARY OF POSITION The Health Department’s Public Health Bureau has an opening for a Community Service Aide II (CSA II) in the Women Infants and Children (WIC) program. The WIC Program provides breastfeeding support, nutrition, and health education to families to improve eating and physical activity behaviors and provides electronic benefits for specific foods important for good health. The CSA II schedules WIC participant appointments, makes follow-up telephone calls, greets and assists participants in filling out forms, obtains participant intake information for eligibility, enters information into various WIC data systems, helps in cleaning and maintenance of electric breast pumps, and provides outreach, referral and interpretation for the community. This position requires the ability to speak and read English and Spanish fluently. This position is full time and may report to multiple locations as assigned. Monterey County WIC has sites in various locations: Salinas, Seaside, Soledad, and King City. To meet the needs of our community, all WIC staff currently work until 6pm twice per week and end their day at 4pm on Fridays. Occasional weekend work may be required for community events. WIC delivers in person services and a telework schedule is not possible for this position. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority. Examples of Duties Perform various duties in family planning or health clinics such as schedule appointments, obtain patient intake information, greet, and assist patients in filling out forms and guiding through clinic. Recruit new patients, explain basic services provided by clinics such as physical examination or other tests, plus information related to the clinics. Help prepare and clean examination rooms or other areas of clinic, assist higher rated personnel as needed. Distribute supplies, dispense non-prescription medicine or health aids, keep records, and maintain files. Refer patients to location of appropriate medical or social service agencies. Perform routine patient follow-up on those new to service or clinic and those who failed to keep appointments, or as directed by other higher rated personnel. May translate or interpret from one language to another. To view the complete job description, please visit the Monterey County website: Community Service Aide II THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Working Knowledge of: Ability to read, write, follow instructions, and complete work assignments. Ability to perform a variety of duties and assignments. Ability to establish and maintain a cooperative working relationship with others. Characteristics of the Ideal Candidate: Ability to speak, interpret, and translate English/Spanish. Ability to communicate effectively, both verbally and in writing, with a wide variety of audiences. Proficient in the use of technology. Provide excellent and courteous customer service. Work well in a team-oriented environment. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. Additional Information Conditions of Employment: The required conditions of employment include, but are not limited to the following: Ability to communicate effectively in English and Spanish required these positions. Bilingual (English/Spanish) candidates must complete and receive a passing score on the bilingual oral examination prior to employment. The Health Department will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check. Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the J Unit Benefits Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty by May 6, 2024, 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday-Friday, 8:00 AM-5:00 PM by contacting Monterey County Health Department Human Resources Division 1270 Natividad Road Salinas, CA 93906 831-755-4519 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Monica Gutierrez, Senior Personnel Analyst, at (831) 796-1276, or gutierrezmj@countyofmonterey.gov . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 5/6/2024 11:59 PM Pacific
Position Description Community Service Aide II - Bilingual (English/Spanish) Required $3,254 - $4,444 per month Final Filing Date: May 6, 2024 Exam #24/60P21/04MG SUMMARY OF POSITION The Health Department’s Public Health Bureau has an opening for a Community Service Aide II (CSA II) in the Women Infants and Children (WIC) program. The WIC Program provides breastfeeding support, nutrition, and health education to families to improve eating and physical activity behaviors and provides electronic benefits for specific foods important for good health. The CSA II schedules WIC participant appointments, makes follow-up telephone calls, greets and assists participants in filling out forms, obtains participant intake information for eligibility, enters information into various WIC data systems, helps in cleaning and maintenance of electric breast pumps, and provides outreach, referral and interpretation for the community. This position requires the ability to speak and read English and Spanish fluently. This position is full time and may report to multiple locations as assigned. Monterey County WIC has sites in various locations: Salinas, Seaside, Soledad, and King City. To meet the needs of our community, all WIC staff currently work until 6pm twice per week and end their day at 4pm on Fridays. Occasional weekend work may be required for community events. WIC delivers in person services and a telework schedule is not possible for this position. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority. Examples of Duties Perform various duties in family planning or health clinics such as schedule appointments, obtain patient intake information, greet, and assist patients in filling out forms and guiding through clinic. Recruit new patients, explain basic services provided by clinics such as physical examination or other tests, plus information related to the clinics. Help prepare and clean examination rooms or other areas of clinic, assist higher rated personnel as needed. Distribute supplies, dispense non-prescription medicine or health aids, keep records, and maintain files. Refer patients to location of appropriate medical or social service agencies. Perform routine patient follow-up on those new to service or clinic and those who failed to keep appointments, or as directed by other higher rated personnel. May translate or interpret from one language to another. To view the complete job description, please visit the Monterey County website: Community Service Aide II THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Working Knowledge of: Ability to read, write, follow instructions, and complete work assignments. Ability to perform a variety of duties and assignments. Ability to establish and maintain a cooperative working relationship with others. Characteristics of the Ideal Candidate: Ability to speak, interpret, and translate English/Spanish. Ability to communicate effectively, both verbally and in writing, with a wide variety of audiences. Proficient in the use of technology. Provide excellent and courteous customer service. Work well in a team-oriented environment. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. Additional Information Conditions of Employment: The required conditions of employment include, but are not limited to the following: Ability to communicate effectively in English and Spanish required these positions. Bilingual (English/Spanish) candidates must complete and receive a passing score on the bilingual oral examination prior to employment. The Health Department will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check. Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the J Unit Benefits Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty by May 6, 2024, 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday-Friday, 8:00 AM-5:00 PM by contacting Monterey County Health Department Human Resources Division 1270 Natividad Road Salinas, CA 93906 831-755-4519 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Monica Gutierrez, Senior Personnel Analyst, at (831) 796-1276, or gutierrezmj@countyofmonterey.gov . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 5/6/2024 11:59 PM Pacific
Napa County
Napa, California, United States
The Napa Valley The Napa Valley - Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package and tremendous opportunities for career growth. At the County of Napa we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,400 employees. As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. The Position The Social Worker I - Extra Help will supervise court-ordered Family Time for children with their parents and siblings. Another component of this position is providing transportation for children who are dependents of the Juvenile Court to court-ordered Family Time with parents and siblings and to other appointments as needed. Social Worker Is are expected to complete documentation regarding all Family Time and contacts with families timely, communicate with social workers through email and in person as needed regarding pertinent issues, attend meetings and training as required to maintain current information regarding practice, child car restraint laws, and mandated reporting of child abuse. An eligibility list is being established to fill current and future extra help vacancies for this position. Currently, there are one or more extra-help positions available. This position will be assigned to the visitation pool. Hours will vary, but will typically be no more than 29 hours per week , per person. THE RECRUITMENT PROCESS: 1. Applications will be accepted on-line on a continuous basis until the current vacancies are filled. 2. Applications will be reviewed and Supplemental Questions will be evaluated on a continuous basis. Only the most qualified from the review of the job application and supplemental questions will participate in departmental interviews. 3. Departmental Interviews will take place on a continuous basis until all vacancies are filled. Only the most qualified candidates will be placed on the eligibility list and may be considered to fill Social Worker I position. Human Resources reserve the right to change the recruitment process and schedule at any time. Example of Duties The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Studies and applies the principles and techniques of social work to a case load which includes basic types of service problems; makes referrals to other staff members when problems are beyond their level of competence; interprets service rules, regulations, and policies to clients and the general public within their responsibility; maintains necessary casework records; and attends training courses designed to further the incumbent's understanding of the social work processes and to increase their technical competence TYPICAL QUALIFICATIONS KNOWLEDGE OF: Socio-economic conditions and trends The basic principles of individual and group behavior. Current issues in the field of social welfare. Principles of interviewing and problem-solving methodology. Basic public welfare programs on the Federal, State, and local levels. The general principles of public assistance policies and programs. ABILITY TO: Understand and learn the agency programs, policies, and procedures. Obtain facts and recognize the relevant and significant. Organize and maintain work detail. Establish and maintain effective working relationships with agency staff, clients, and others. Communicates effectively both, orally and in writing. Establish and maintain client rapport on an individual basis. Respect cultural differences. EXPERIENCE AND EDUCATION : To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge, skills and abilities. A desirable combination is: Experience: One (1) year of social work casework experience in a public or private social services agency. OR One (1) year of full-time experience in: the Social Service Aide, Eligibility Worker II, Employment and Training Worker II or comparable classification. 0R Two (2) years of experience comparable to a level II clerical class. 0R Three (3) years of full-time experience interacting with children or adults providing services in a private or public agency. AND Education: Successful completion of thirty (30) college semester units in social welfare, social/human services, sociology, or other social or behavioral science* from an accredited college or university. * Examples of acceptable social or behavioral science courses include : anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies. License or Certificate Possession of a valid California Driver's License is required. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
Apr 22, 2024
Variable Shift
The Napa Valley The Napa Valley - Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package and tremendous opportunities for career growth. At the County of Napa we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,400 employees. As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. The Position The Social Worker I - Extra Help will supervise court-ordered Family Time for children with their parents and siblings. Another component of this position is providing transportation for children who are dependents of the Juvenile Court to court-ordered Family Time with parents and siblings and to other appointments as needed. Social Worker Is are expected to complete documentation regarding all Family Time and contacts with families timely, communicate with social workers through email and in person as needed regarding pertinent issues, attend meetings and training as required to maintain current information regarding practice, child car restraint laws, and mandated reporting of child abuse. An eligibility list is being established to fill current and future extra help vacancies for this position. Currently, there are one or more extra-help positions available. This position will be assigned to the visitation pool. Hours will vary, but will typically be no more than 29 hours per week , per person. THE RECRUITMENT PROCESS: 1. Applications will be accepted on-line on a continuous basis until the current vacancies are filled. 2. Applications will be reviewed and Supplemental Questions will be evaluated on a continuous basis. Only the most qualified from the review of the job application and supplemental questions will participate in departmental interviews. 3. Departmental Interviews will take place on a continuous basis until all vacancies are filled. Only the most qualified candidates will be placed on the eligibility list and may be considered to fill Social Worker I position. Human Resources reserve the right to change the recruitment process and schedule at any time. Example of Duties The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Studies and applies the principles and techniques of social work to a case load which includes basic types of service problems; makes referrals to other staff members when problems are beyond their level of competence; interprets service rules, regulations, and policies to clients and the general public within their responsibility; maintains necessary casework records; and attends training courses designed to further the incumbent's understanding of the social work processes and to increase their technical competence TYPICAL QUALIFICATIONS KNOWLEDGE OF: Socio-economic conditions and trends The basic principles of individual and group behavior. Current issues in the field of social welfare. Principles of interviewing and problem-solving methodology. Basic public welfare programs on the Federal, State, and local levels. The general principles of public assistance policies and programs. ABILITY TO: Understand and learn the agency programs, policies, and procedures. Obtain facts and recognize the relevant and significant. Organize and maintain work detail. Establish and maintain effective working relationships with agency staff, clients, and others. Communicates effectively both, orally and in writing. Establish and maintain client rapport on an individual basis. Respect cultural differences. EXPERIENCE AND EDUCATION : To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge, skills and abilities. A desirable combination is: Experience: One (1) year of social work casework experience in a public or private social services agency. OR One (1) year of full-time experience in: the Social Service Aide, Eligibility Worker II, Employment and Training Worker II or comparable classification. 0R Two (2) years of experience comparable to a level II clerical class. 0R Three (3) years of full-time experience interacting with children or adults providing services in a private or public agency. AND Education: Successful completion of thirty (30) college semester units in social welfare, social/human services, sociology, or other social or behavioral science* from an accredited college or university. * Examples of acceptable social or behavioral science courses include : anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies. License or Certificate Possession of a valid California Driver's License is required. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous