Monterey County Human Resources
Salinas, California, United States
Position Description Final Filling Date: 5/26/2024 Exam #: 24/60K03/04SA The District Attorney's Office is responsible for attending court and conducting all local criminal prosecutions. The District Attorney is a State Constitutional Officer when prosecuting crimes defined under State Law. Additionally, the Office provides legal advice to all law enforcement agencies and provides training programs for their personnel; thus, increasing the probability of successful prosecutions. The mission of the Office is to promote justice, ensure that the rights of victims are upheld by treating them with dignity, respect and compassion, and aggressively and fairly prosecute those who violate the law. The Monterey County District Attorneys' Office is accepting applications to fill a full time Victim/Witness Assistance Program Coordinator position. The District Attorney's Victim/Witness Assistance Program Coordinator supervises the day-to-day operations of the Victims Unit, and assists in the coordination, implementation and monitoring of programs for victims and witnesses of violent crime. Victim/Witness Assistance Program Coordinator functions within legislative mandates to provide qualifying victims and witnesses of crime with financial assistance and emotional support for losses resulting from the occurrence of a crime. In addition, the position works to sensitize criminal justice system personnel and the community to the needs of victims and witnesses of crime. The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Contingent upon Board of Supervisors approval, the Victim/Witness Assistance Program Coordinator classification will receive a salary increase of approximately 8.83 % on July 1, 2024. Examples of Duties Provides technical guidance to staff in the area of victim/witness assistance and applicable laws and regulations. Oversees the work of subordinate staff to ensure day-to-day operations are performed effectively and efficiently, including the timely processing of a large volume of subpoenas. Assists in selection of new staff and volunteers; monitors, reviews, evaluates and supervises the work of staff; assists in the development of and maintains on-going, in-service training for staff and volunteers. Assists in the planning, organization, coordination and delivery of services provided to victims and witnesses of crime through subordinate staff. Assists with grant preparation; monitors grant funds received from the Office of Criminal Justice Planning. Provides crisis intervention and assistance services for victims and witnesses under severe emotional stress. Reviews and approves all claims submitted by the advocates on behalf of witnesses; reviews all program applications for crime victims prepared by victim advocates for submission to the Victim of Crime Program; supervises claims processing for victims of violent crimes. Recommends, drafts and (upon approval) implements policies and procedures for the program; analyzes and monitors compliance with existing and proposed legislation, regulations, policies and procedures; ensures legislative mandates are achieved. To view the complete classification description, please visit the County of Monterey website: Victim/Witness Assistance Program Coordinator THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Working Knowledge of: The principles and techniques of interviewing and referral counseling. The laws, regulations, policies and typical processes and procedures related to the Victim/Witness Assistance Program. Legal terminology and documents used to provide assistance to victims and witnesses of crime. The organization and functions of the criminal justice system and a District Attorney’s Office. Some Knowledge of: The principles and techniques of supervision and training. The application of data processing to office operations. Grant proposal preparation. Skill and Ability to: Plan, prioritize, coordinate and evaluate the work of staff; train, counsel and advise staff. Resolve complaints and problems that arise in the course of the day-to-day activities of the Unit and recognize and refer more complex, politically sensitive complaints and problems to Victim Witness/Assistance Program Manager. Read, explain and apply laws, regulations and policies pertinent to victim service programs. Input, access and analyze data using a computer; draw logical conclusions, select alternatives and recommend an effective course of action. Communicate effectively, both orally and in writing. Prepare reports, correspondence; assist in developing brochures and training materials. Provide excellent and courteous customer service. Provide support and victim assistance in the more complex and sensitive cases and make appropriate referrals to community assistance resources. Establish and maintain effective working relationships across a wide range of clients, County and Criminal Justice System staff, and other parties. Desirable Qualifications: • Ability to speak, read and write in Spanish. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education: Coursework leading to a Bachelor’s degree in public administration, social services, business administration, education or a related field. AND Experience: Three years of experience performing duties equivalent to those of a Victim Assistance Advocate for the County of Monterey. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Successfully complete a background investigation, which includes a fingerprint and DMV check. Possess a valid California Class C driver license at the time of appointment and possess and maintain a satisfactory driving record or provide evidence of suitable transportation which is approved by the appointing authority. Must obtain Advanced Victim Assistance Advocate Certificate within 6 months of placement in position, pursuant to Penal Code Section 13835.10. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency; travel out of County to attend meetings. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the F Unit Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty , by Sunday, May 26, 2024, 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: County of Monterey Attn: Stephanie Ahumada, Associate Personnel Analyst 168 W. Alisal Street, 3rd Floor Salinas, CA 93901 Phone: (831) 755-5238 Fax: (831) 757-5792 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Stephanie Ahumada, Human Resources Analyst, at (831) 755-5238, or ahumadas@countyofmonterey.gov. http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 5/26/2024 11:59 PM Pacific
Position Description Final Filling Date: 5/26/2024 Exam #: 24/60K03/04SA The District Attorney's Office is responsible for attending court and conducting all local criminal prosecutions. The District Attorney is a State Constitutional Officer when prosecuting crimes defined under State Law. Additionally, the Office provides legal advice to all law enforcement agencies and provides training programs for their personnel; thus, increasing the probability of successful prosecutions. The mission of the Office is to promote justice, ensure that the rights of victims are upheld by treating them with dignity, respect and compassion, and aggressively and fairly prosecute those who violate the law. The Monterey County District Attorneys' Office is accepting applications to fill a full time Victim/Witness Assistance Program Coordinator position. The District Attorney's Victim/Witness Assistance Program Coordinator supervises the day-to-day operations of the Victims Unit, and assists in the coordination, implementation and monitoring of programs for victims and witnesses of violent crime. Victim/Witness Assistance Program Coordinator functions within legislative mandates to provide qualifying victims and witnesses of crime with financial assistance and emotional support for losses resulting from the occurrence of a crime. In addition, the position works to sensitize criminal justice system personnel and the community to the needs of victims and witnesses of crime. The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Contingent upon Board of Supervisors approval, the Victim/Witness Assistance Program Coordinator classification will receive a salary increase of approximately 8.83 % on July 1, 2024. Examples of Duties Provides technical guidance to staff in the area of victim/witness assistance and applicable laws and regulations. Oversees the work of subordinate staff to ensure day-to-day operations are performed effectively and efficiently, including the timely processing of a large volume of subpoenas. Assists in selection of new staff and volunteers; monitors, reviews, evaluates and supervises the work of staff; assists in the development of and maintains on-going, in-service training for staff and volunteers. Assists in the planning, organization, coordination and delivery of services provided to victims and witnesses of crime through subordinate staff. Assists with grant preparation; monitors grant funds received from the Office of Criminal Justice Planning. Provides crisis intervention and assistance services for victims and witnesses under severe emotional stress. Reviews and approves all claims submitted by the advocates on behalf of witnesses; reviews all program applications for crime victims prepared by victim advocates for submission to the Victim of Crime Program; supervises claims processing for victims of violent crimes. Recommends, drafts and (upon approval) implements policies and procedures for the program; analyzes and monitors compliance with existing and proposed legislation, regulations, policies and procedures; ensures legislative mandates are achieved. To view the complete classification description, please visit the County of Monterey website: Victim/Witness Assistance Program Coordinator THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Working Knowledge of: The principles and techniques of interviewing and referral counseling. The laws, regulations, policies and typical processes and procedures related to the Victim/Witness Assistance Program. Legal terminology and documents used to provide assistance to victims and witnesses of crime. The organization and functions of the criminal justice system and a District Attorney’s Office. Some Knowledge of: The principles and techniques of supervision and training. The application of data processing to office operations. Grant proposal preparation. Skill and Ability to: Plan, prioritize, coordinate and evaluate the work of staff; train, counsel and advise staff. Resolve complaints and problems that arise in the course of the day-to-day activities of the Unit and recognize and refer more complex, politically sensitive complaints and problems to Victim Witness/Assistance Program Manager. Read, explain and apply laws, regulations and policies pertinent to victim service programs. Input, access and analyze data using a computer; draw logical conclusions, select alternatives and recommend an effective course of action. Communicate effectively, both orally and in writing. Prepare reports, correspondence; assist in developing brochures and training materials. Provide excellent and courteous customer service. Provide support and victim assistance in the more complex and sensitive cases and make appropriate referrals to community assistance resources. Establish and maintain effective working relationships across a wide range of clients, County and Criminal Justice System staff, and other parties. Desirable Qualifications: • Ability to speak, read and write in Spanish. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education: Coursework leading to a Bachelor’s degree in public administration, social services, business administration, education or a related field. AND Experience: Three years of experience performing duties equivalent to those of a Victim Assistance Advocate for the County of Monterey. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Successfully complete a background investigation, which includes a fingerprint and DMV check. Possess a valid California Class C driver license at the time of appointment and possess and maintain a satisfactory driving record or provide evidence of suitable transportation which is approved by the appointing authority. Must obtain Advanced Victim Assistance Advocate Certificate within 6 months of placement in position, pursuant to Penal Code Section 13835.10. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency; travel out of County to attend meetings. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the F Unit Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty , by Sunday, May 26, 2024, 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: County of Monterey Attn: Stephanie Ahumada, Associate Personnel Analyst 168 W. Alisal Street, 3rd Floor Salinas, CA 93901 Phone: (831) 755-5238 Fax: (831) 757-5792 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Stephanie Ahumada, Human Resources Analyst, at (831) 755-5238, or ahumadas@countyofmonterey.gov. http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 5/26/2024 11:59 PM Pacific
Nevada County, CA
Nevada City, California, United States
Definition and Class Characteristics Are you looking to gain work experience in the public sector? Have you ever wondered what types of jobs the County offers? If so, our "Achieve More" Internship Program is the place for you! We offer a variety of unpaid internship opportunities that allow you to work in various county departments. We strive to provide our interns with valuable job skills and knowledge about county government operations. Our internship opportunities range from part time to full time work. Internships are available in Western Nevada County and Truckee. **Paid internship opportunities will be posted under separate recruitments when available* * Benefits to interning with us: Gain hands on learning experience in a professional work setting Learn about county operations, departments, and job opportunities Develop career related skills, abilities, proficiencies and experience Expand your professional network by working with our diverse and collaborative team of leaders and mentors Make a difference, while working with the community Our internship program was crafted to provide opportunities for career development to individuals interested in working in local government and serving the community. Interns will receive meaningful and wide-ranging assignments in their respective departments and gain exposure to working in a government setting. Nevada County collaborates with numerous colleges and dynamic community partners to place interns of all abilities within our program. Departments that have hosted interns include but are not limited to: Chief Executive and Board of Supervisor's Office Human Resources and Veteran's Services District Attorney and Victim Witness Advocates Office Health and Human Services Agency - Social Services, Public & Behavioral Health, Child Support Services, Housing and Community Services, Public Defender's Office. Code Compliance & Community Development Office of Emergency Services We are an equal opportunity employer and value individual contributions at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of internship. Please contact us to request accommodations. Apply now! For more information, contact our Internship Coordinator team at internship.coordinator@nevadacountyca.gov or call us at (530) 265-7010. While this is an unpaid internship, students and recent graduates are offered an excellent opportunity to: Build resumes and explore career options Apply skills and knowledge to the workplace Fulfill college/university internship requirements Earn hours toward professional certification or licensure Network in their fields of interest with professionals who are dedicated to making a positive difference in Nevada County Learn from a working supervisor who is dedicated to your learning and growth See professionals operate in a real world, hands-on environment Intern with one of the premier employers in the region NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or links is subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 Comments, please email:human.resources@nevadacountyca.gov Closing Date/Time: Continuous
Definition and Class Characteristics Are you looking to gain work experience in the public sector? Have you ever wondered what types of jobs the County offers? If so, our "Achieve More" Internship Program is the place for you! We offer a variety of unpaid internship opportunities that allow you to work in various county departments. We strive to provide our interns with valuable job skills and knowledge about county government operations. Our internship opportunities range from part time to full time work. Internships are available in Western Nevada County and Truckee. **Paid internship opportunities will be posted under separate recruitments when available* * Benefits to interning with us: Gain hands on learning experience in a professional work setting Learn about county operations, departments, and job opportunities Develop career related skills, abilities, proficiencies and experience Expand your professional network by working with our diverse and collaborative team of leaders and mentors Make a difference, while working with the community Our internship program was crafted to provide opportunities for career development to individuals interested in working in local government and serving the community. Interns will receive meaningful and wide-ranging assignments in their respective departments and gain exposure to working in a government setting. Nevada County collaborates with numerous colleges and dynamic community partners to place interns of all abilities within our program. Departments that have hosted interns include but are not limited to: Chief Executive and Board of Supervisor's Office Human Resources and Veteran's Services District Attorney and Victim Witness Advocates Office Health and Human Services Agency - Social Services, Public & Behavioral Health, Child Support Services, Housing and Community Services, Public Defender's Office. Code Compliance & Community Development Office of Emergency Services We are an equal opportunity employer and value individual contributions at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of internship. Please contact us to request accommodations. Apply now! For more information, contact our Internship Coordinator team at internship.coordinator@nevadacountyca.gov or call us at (530) 265-7010. While this is an unpaid internship, students and recent graduates are offered an excellent opportunity to: Build resumes and explore career options Apply skills and knowledge to the workplace Fulfill college/university internship requirements Earn hours toward professional certification or licensure Network in their fields of interest with professionals who are dedicated to making a positive difference in Nevada County Learn from a working supervisor who is dedicated to your learning and growth See professionals operate in a real world, hands-on environment Intern with one of the premier employers in the region NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or links is subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 Comments, please email:human.resources@nevadacountyca.gov Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Hourly Police Dispatcher (Police Dispatcher II) - University Police Department SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type Temporary Time Base Hourly Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $36.68 Per Hour Position Summary The Police Dispatcher is a specialized classification within police departments which provides essential dispatch communications and records maintenance. Dispatchers are responsible for maintaining effective and efficient communications between campus law enforcement headquarters, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbents in this position receive, record and dispatch general and emergency information quickly, clearly, and accurately. Incumbents at this level typically have a higher degree of accountability for the dispatch and records functions. Their assignments typically involve providing lead work direction to other dispatchers and/or other public safety support staff and/or performing more complex and diverse functions in support of public safety programs. They often participate in the development of operational procedures and protocols related to dispatch functions. Typical nature of work assignments: Coordination of the dispatch and records functions including providing lead work direction of dispatch and other public safety support staff. Ensures adequate coverage at all times by assessing needs and setting work schedules, acting as shift coordinator, planning and assigning work, monitoring performance and training staff. Performance of more advanced dispatch work including developing and auditing procedures and protocols to enhance the operation of the communications and records center; documenting policies and operational protocols and procedures; ensuring police reports and records systems are maintained according to applicable laws and regulations; compiling operational and training manuals; preparing reports on communication center and related police activities; developing and delivering dispatch and related staff and community training programs; and may serve as Emergency Medical Dispatch Manager. Accountable for own work results and daily dispatch operations. Performs day-to-day work independently under general supervision. Work is supervised in terms of overall accomplishments. Work involves addressing a wide range of problems that requires judgment and some ingenuity to develop thorough and practical solutions. Position Information Dispatch Communications Answering and screening incoming calls to the police department which involve conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information; operating police department and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies; entering and retrieving data for police reports, activity logs and criminal information; utilizing automated dispatch and law enforcement systems and databases to enter, research and retrieve information; operating the 911 telephone system and serving as the primary answer point; coordinating emergency responses including performing emergency dispatch duties; and referring citizens to appropriate resources such as counseling services, domestic violence support services or victim/witness assistance units. Record-keeping Utilizing dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports; entering, recording, researching and retrieving information; updating department warrant and due diligence information; filing police reports; preparing arrest folders, maintaining criminal history files and preparing packets for prosecutors; compiling and sending reports to appropriate agencies; ensuring records and files are maintained in accordance with applicable laws and regulations; and providing related clerical and/or administrative support to the department. Public Safety Support Providing support to other public safety and community service functions including parking and access services; maintaining records; monitoring security and fire alarm systems and coordinating responses; monitoring building access; assisting campus visitors; and vehicle checkout. Other duties as assigned Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course and possess a P.O.S.T. Dispatcher Course Certificate. Incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, polygraph, physical and psychological examinations, and related requirements. Thorough knowledge of record keeping laws and regulations for police departments. Ability to provide lead work direction and train new staff. Ability to handle multiple priorities and manage multiple situations while under duress. Ability to analyze and address operational and procedural problems and recommend solutions. May be required to complete more advanced training. Preferred Qualifications Ability to remain calm, act quickly and use good judgment in emergencies. Ability to establish and maintain effective working relationships with co-workers and campus community. Ability to interact courteously with all contacts. Core Competencies - embody the following competencies Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Required/License/Certification Must possess a valid California Driver’s License. Position requires the use of state vehicle to attend events and visit off campus locations during work hours. Possession of Police Officers Standards and Training (P.O.S.T.) Dispatcher Course Certificate. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Environmental/Physical/Special The dispatch position is primarily an indoor operation. Incumbent will remain near, or in the dispatch console at all times. Must be willing to work any shift assigned, may work holidays, weekends, and nights. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 24 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Working Title Hourly Police Dispatcher (Police Dispatcher II) - University Police Department SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type Temporary Time Base Hourly Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $36.68 Per Hour Position Summary The Police Dispatcher is a specialized classification within police departments which provides essential dispatch communications and records maintenance. Dispatchers are responsible for maintaining effective and efficient communications between campus law enforcement headquarters, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbents in this position receive, record and dispatch general and emergency information quickly, clearly, and accurately. Incumbents at this level typically have a higher degree of accountability for the dispatch and records functions. Their assignments typically involve providing lead work direction to other dispatchers and/or other public safety support staff and/or performing more complex and diverse functions in support of public safety programs. They often participate in the development of operational procedures and protocols related to dispatch functions. Typical nature of work assignments: Coordination of the dispatch and records functions including providing lead work direction of dispatch and other public safety support staff. Ensures adequate coverage at all times by assessing needs and setting work schedules, acting as shift coordinator, planning and assigning work, monitoring performance and training staff. Performance of more advanced dispatch work including developing and auditing procedures and protocols to enhance the operation of the communications and records center; documenting policies and operational protocols and procedures; ensuring police reports and records systems are maintained according to applicable laws and regulations; compiling operational and training manuals; preparing reports on communication center and related police activities; developing and delivering dispatch and related staff and community training programs; and may serve as Emergency Medical Dispatch Manager. Accountable for own work results and daily dispatch operations. Performs day-to-day work independently under general supervision. Work is supervised in terms of overall accomplishments. Work involves addressing a wide range of problems that requires judgment and some ingenuity to develop thorough and practical solutions. Position Information Dispatch Communications Answering and screening incoming calls to the police department which involve conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information; operating police department and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies; entering and retrieving data for police reports, activity logs and criminal information; utilizing automated dispatch and law enforcement systems and databases to enter, research and retrieve information; operating the 911 telephone system and serving as the primary answer point; coordinating emergency responses including performing emergency dispatch duties; and referring citizens to appropriate resources such as counseling services, domestic violence support services or victim/witness assistance units. Record-keeping Utilizing dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports; entering, recording, researching and retrieving information; updating department warrant and due diligence information; filing police reports; preparing arrest folders, maintaining criminal history files and preparing packets for prosecutors; compiling and sending reports to appropriate agencies; ensuring records and files are maintained in accordance with applicable laws and regulations; and providing related clerical and/or administrative support to the department. Public Safety Support Providing support to other public safety and community service functions including parking and access services; maintaining records; monitoring security and fire alarm systems and coordinating responses; monitoring building access; assisting campus visitors; and vehicle checkout. Other duties as assigned Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course and possess a P.O.S.T. Dispatcher Course Certificate. Incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, polygraph, physical and psychological examinations, and related requirements. Thorough knowledge of record keeping laws and regulations for police departments. Ability to provide lead work direction and train new staff. Ability to handle multiple priorities and manage multiple situations while under duress. Ability to analyze and address operational and procedural problems and recommend solutions. May be required to complete more advanced training. Preferred Qualifications Ability to remain calm, act quickly and use good judgment in emergencies. Ability to establish and maintain effective working relationships with co-workers and campus community. Ability to interact courteously with all contacts. Core Competencies - embody the following competencies Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Required/License/Certification Must possess a valid California Driver’s License. Position requires the use of state vehicle to attend events and visit off campus locations during work hours. Possession of Police Officers Standards and Training (P.O.S.T.) Dispatcher Course Certificate. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Environmental/Physical/Special The dispatch position is primarily an indoor operation. Incumbent will remain near, or in the dispatch console at all times. Must be willing to work any shift assigned, may work holidays, weekends, and nights. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 24 2022 Pacific Daylight Time Applications close: Closing Date/Time: